Job Description
About Us For decades, we've helped protect working families by providing essential benefits that offer stability and peace of mind. By partnering with reputable unions, associations, and member-based organizations, we ensure their members receive reliable support and access to programs that secure their financial future. Our commitment is simple: deliver clarity, care, and consistent service to every family we assist. The Opportunity This isn't just another job-it's a long-term career path with real purpose. You'll speak directly with members who have already requested information about their benefits. Your role is to walk them through their options, answer questions, and guide them through a smooth and supportive consultation process. Responsibilities Host virtual meetings with members by phone or video Explain benefit programs in an easy-to-understand, professional way Provide follow-up, policy reviews, and ongoing support Maintain accurate records and ensure compliance at every step Build strong, trust-based relationships with families What We Offer Weekly pay plus performance bonuses (typical first-year earnings $55,000) Clear advancement opportunities into leadership roles Remote-first work environment with full flexibility Comprehensive training, coaching, and mentorship Recognition programs, bonuses, and travel incentives Who Thrives Here Strong communicators, both verbal and written Tech-comfortable individuals (Zoom, online docs, digital tools) Motivated, coachable people who want to grow their careers Self-starters who can work independently from home Applicants with a high school diploma or equivalent (post-secondary is a plus) Must be legally eligible to work in Canada or the U.S.