Job Classification: Exempt
Reports to: VP of Operations
Purpose: This position is responsible for maintaining operational excellence and providing leadership to property staff.
Job Duties and Responsibilities
• Provide day-to-day leadership to direct reports and onsite property staff.
• Oversee daily property operations to ensure consistent, high-quality performance.
• Mentor, coach, and set clear expectations for property staff while fostering a supportive and accountable team culture.
• Lead new property lease-ups, including preparing the property for occupancy, managing initial occupancy, training staff, completing lease-up, and transitioning to permanent operations.
• Conduct purposeful monthly site visits with a structured agenda and follow-up actions.
• Train, reinforce, and model company policies and procedures.
• Promote and support the use of key operational technologies such as Knock, P2P, Yardi Marketplace, and others.
• Collaborate with Asset Management and the VP of Operations to review monthly performance, align on operational strategies, and jointly drive improvements with a core emphasis on optimizing occupancy and reducing delinquency. Analyze and report on the monthly Asset Management report to the Leadership Team, including action plans for improvement.
• Monitor key site performance indicators monthly and take proactive corrective action to achieve budgeted results.
• Partner with HR to mentor and empower staff and ensure adequate staffing levels.
• Review, research, and approve invoices to maintain budget integrity.
• Oversee critical operational outcomes including occupancy, lease renewals, delinquency, work orders, maintenance, and inspections.
• Develop, manage, and track operating and capital budgets for assigned properties.
• Work collaboratively with Department Heads and other Regional Managers to meet organizational goals, objectives, and strategic plans.
• Identify and implement process improvements that enhance operational efficiency and performance.
• Demonstrate and support REE's mission, vision, values, and culture.
• Assist the VP of Operations with special projects as requested.
• Maintain knowledge of and consistently apply Fair Housing Laws.
• Uphold and enforce REE screening criteria in alignment with Fair Housing requirements.
• Perform other duties as assigned.
Non-Essential Job Duties and Responsibilities
• Assist other departments and perform additional duties as assigned.
• Travel as needed to in-state properties and potentially out of state for future lease ups
• Participate in company functions and events as necessary.
• Work remotely, at the Corporate Office, or onsite as required or directed by the VP of Operations.
Physical Requirements
Ability to sit at a computer for long periods of timeAbility to lift up to 10 poundsAbility to sit, stand, bend, stoop as well as walk up and down stairs as necessaryCompensation details: 00 Yearly Salary
PI093b94c021be-0615