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Admissions Coordinator, Hospice
BAYADA Home Health Care Pennsauken, New Jersey
12/14/2025
Full time
BAYADA Home Health Care is currently seeking a Part Time Admissions Coordinator to join our Hospice Triage Services team for Weekend Coverage. POSITION SUMMARY: The Admission Coordinator (AC) is responsible for receiving and coordinating hospice referrals from physicians, hospitals, facilities, and other community resources. The AC coordinates all hospice referrals and is the lead coordinator of all client referral/admissions activity. This role collaborates with different departments to obtain necessary billing and clinical preadmission information and build effective working relationships within the work group to benefit our clients and referral sources. The position works with and supports the families and clients directly at the beginning of their hospice experience, which may include explaining benefits, coordinating care, and sharing knowledge about the services provided. The AC will positively impact the experiences of our clients and families, as well as increase our response time to referral sources, all while creating a team environment between sales and operations. MINIMUM QUALIFICATIONS: Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability. Four (4) year college degree. Minimum two (2) years of experience and/or training with hospice. Experience in a medical office environment, customer service role, and intake or inside sales experience are preferred. Licensed Practical Nurse (LPN) certification is preferred but not required. Has a positive attitude and willingness to learn throughout employment. Self-starter with excellent verbal and written communication skills. Ability to work in a demanding, high-stress environment. Sit, stand, bend, lift, and move intermittently and be able to lift at least 25 lbs. Move equipment and supplies necessary for job functions. Abide by all occupational safety and bloodborne pathogen protocols to minimize illness and/or injury and exposure to infectious and communicable diseases, chemicals, and repetitive motions. Demonstrates confidence to openly discuss the benefits of hospice and obstacles one may have when choosing hospice. Possesses a high sense of integrity, negotiation, advanced customer service skills, and effective organizational and interpersonal skills. Ability to work collaboratively with clinical, sales, and non-clinical staff members. Ability to work with outside physician offices, hospitals, and facility Administrators to coordinate client start of care. Learn and utilize HCHB, including hospice workflow tasks. Ability to think critically and manage multiple tasks and priorities at any given time. Willingness to learn hospice regulatory standards related to job-specific duties, including but not limited to hospice Medicare Conditions of Participation, etc. Extensive knowledge of hospice benefits, services and philosophy, phone etiquette, thoughtfulness, and initiative to obtain and relay information correctly and efficiently. Demonstrate effective communication skills working with the hospice program's clinical/ops team, sales team, referral sources, physicians, nurses, clinical management, and other healthcare personnel. High attention to detail and a willingness to assist the daily operations in all applicable methods and practices. Cope with work involving ill, disabled, and dying clients. Proficient in Microsoft Office Suite (including Excel and Teams). Ability to read, write and effectively communicate in English. PRIMARY RESPONSIBILITIES: Demonstrate and communicate the core values of BAYADA Home Health Care and The BAYADA Way. Develop working knowledge of BAYADA's mission, services, people, organization, policies and procedures. Ensure all activities performed align with the hospice leadership team. Serve as the lead coordinator for client pre-admission activities and is responsible for all aspects associated with the referral management processing of hospice referrals from physicians, hospitals, facilities, and other community sources. Coordinate BAYADA hospice services with referral sources, insurance companies, clients, and families. Process client referrals, coordinate client admissions, collaborate closely with hospice branch operations and sales team, and enter client admission data after all hospice requirements have been met and documented. Collaborate with different BAYADA functional offices to obtain necessary billing information, clinical information, referral source/account preferences, and build effective working relationships within the work group for the benefit of our clients. Perform an initial screening/verification of benefits according to Medicare, Medicaid, and third-party payor guidelines, coordinate equipment with contracted vendors, and gather supporting information and/or documents pertinent to client admission to the program. Ensure that operations remain in accordance with BAYADA policies and procedures, and applicable local, state, and federal regulations. Accept all new referral calls and monitor all referral fax lines and portals. Contact the client and family, liaison and/or Program Manager, referral source, and branch staff within one (1) hour of the referral. Enter all information gathered accurately into HCHB. Contact the insurance company for eligibility and authorization. Obtain sufficient client and insurance information to confirm the hospice service line. Perform an initial screening to determine suitability for admission to Hospice care according to Medicare, Medicaid, and third-party payer guidelines. Maintain discretion, as the position could be exposed to highly confidential information. Explain benefits to families and clients directly at the beginning of their hospice experience, working with and supporting them. Coordinate care and share knowledge about the services provided and hospice philosophy with the clients and their families. Positively impact the experiences of our clients and families, increase our response time to referral sources, and create a team environment between sales and operations. Confirm the benefit period and explain hospice services, benefits, and philosophy to clients, family members, and significant others. Ensure maximum reimbursement through initial payer source, benefits, eligibility verification, and authorization processes. Provide accurate insurance and admission information to admission staff to ensure appropriate disclosure of rights and responsibilities, financial liabilities, and benefit plan details to clients and their families. Completes required payer source verification forms. Schedule an appointment with the client and family for a hospice informational meeting. Secures a hospice order for evaluation/admission. Confirm and obtain Do Not Resuscitate. Coordinate hospice durable medical equipment/ comfort kits in place upon client arrival and with hospital staff upon discharge to ensure a smooth transition for the client when arriving home. Confirm and audit client charts in HCHB, ensuring all necessary documents are signed, dated, and uploaded to HCHB. Participate as a member of the marketing team by following up on pending referrals, developing and maintaining positive relationships with referral sources, and assisting in developing strategies and plans for site and company growth. Provide the Billing Coordinator, or designee, with insurance and billing documentation, client location, and client level of care as needed for final confirmation prior to admission. Maintain communication with pending clients, families, and referral sources and routinely follow the progress of any non-admissions. Participate in the service office morning stand-up calls. Ensure operations remain in accordance with BAYADA policies and procedures, and applicable local, state, and federal regulations. Attend in-services and continuing education programs when appropriate and assigned. Remain current on innovations, developments, new procedures, and techniques as they may pertain to referral information. Promote BAYADA's philosophy, mission statement, and administrative policies to ensure quality of care. Maintain client and staff privacy and confidentiality pursuant to the HIPAA Privacy Final Rule. Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff. Perform related duties, or as required or requested by supervisor. Why you'll love BAYADA: BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business. Check out our blog: Paid Weekly Base Pay: $20-23/ hour depending on qualifications As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex . click apply for full job details
Office Coordinator
Sevita Taunton, Massachusetts
12/13/2025
Full time
Mentor Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Administrative Office Coordinator Full Time: Monday-Friday 9am-5pm Office Location: Brockton, MA Pay Rate: $20.50/hour OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company's mission. SUMMARY Coordinates administrative support for an office or region within a state, which may include coordination of building maintenance, office equipment, and purchasing. Supervises work flow of administrative staff under the direction of a manager or director. May also perform administrative duties such as scheduling, preparing correspondence, answering telephones, and filing. May also provide program operations support. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: Supports Managers, Directors, Executives and Officers with daily administrative duties, including scheduling, travel planning, and routine correspondence. Coordinates work performed and p lans, organizes, delineates and schedules duties and responsibilities of office or department staff. P rovides backup support for administrative staff to cover phones and other duties as needed. Assures that appropriate training and continuing in-service training instruction is received by all assigned personnel as needed. Coordinates the administrative functions for the department such as billing, accounting, payroll and other related activities, as needed. Develops systems/reports which guide and support administrative operations, as needed. Assists in preparation and maintenance of contracts and contract proposals. Coordinates space planning, lease formalities and office automation. Coordinates operational matters as building maintenance/repair, office equipment and purchasing. Maintains and develops relationships with vendors, including getting quotes. Organizes, plans and attends department/program meetings, retreats, trainings and events, as required. May assist with Human Resource related tasks including interviewing, hiring, orientation, and training and performance evaluations, processing paperwork and maintaining employee records. Maintains databases such as the Network's Census system. Processes and maintains payroll and invoices/account payables for all disciplines within the office or department. Investigates all discrepancies and resolves all payroll problems. Performs timekeeper responsibilities for assigned employees as required. May act as central contact for disseminating information from departments, offices, states and regions Performs other related duties and activities as required. SUPERVISORY RESPONSIBILITIES None required. Minimum Knowledge and Skills required by the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job: Education and Experience: Associates degree in related field preferred; High School Diploma required 1-2 years' experience in administrative support Microsoft Office proficiency Accounts Payable - 1+ years' experience Valid Driver's License - 1+ years (not including permit) Reliable Vehicle - registered/insured An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Certificates, Licenses, and Registrations: None required Other Skills and Abilities: None noted Other Requirements: Travel as needed Physical Requirements: Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. AMERICANS WITH DISABILITIES ACT STATEMENT External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Medical Assistant I (Bilingual, English/Spanish) - Saint Vincent's House
UTMB Health Galveston, Texas
12/12/2025
Full time
Minimum Qualifications: High School or equivalent. Certified or Registered Medical Assistant or graduate of an approved Medical Assistant program. CPR Certification is required. Job Summary: To provide technical, supportive, age-specific, and developmentally appropriate patient care functions for assigned clinical areas. Please note: This position is grant-funded and dependent upon continued available funds. Job Duties: • Assists with patient flow within the assigned outpatient clinic setting. o Respond in a timely manner to call lights. o Provides comfort measures to the patient/family. • Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure. o Obtains vital signs. Appropriately document the chief complaint and reason for the visit. o Uses aseptic techniques and infection control measures in the performance of duties. o Accurately collects excretory specimens, such as urine and feces. o Obtains blood samples by venipuncture. o Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult. o Measures and records intake and output as ordered. o Prepares and assists patients undergoing treatments, examinations, and procedures. o Recognizes patient care priorities, treatment plans, objectives, and potential crises. o Under the direction of the physician, provides other treatments and care to patients appropriate to training, as assigned. o Recognizes and communicates patient needs and unusual occurrences with patients/families. • The MA will refill patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with policy C51, Prescription Refill Management for Ambulatory Care Services. o Safely and properly administers medications as assigned. • Accurately documents / communicates interventions and measurements. • Communicates relevant information to the appropriate health care provider. • Under supervision, completes accurate, concise, and legible documentation on patient clinic records. • Assist with medication reconciliation as required. • Assists in the maintenance of equipment, supplies, and the environment. • Assists in maintaining a clean and safe environment. • Checks equipment/supplies for expiration dates, electrical safety tags, intactness, and usability. • Cleans equipment and returns it to its proper place. • Reports equipment and supplies needing to be replaced or repaired. • Stocks rooms, carts, cabinets, etc., as assigned/requested. • Respects and supports patient rights. o Serves as patient/family advocate. o Practices principles of patient and employee confidentiality. o Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate. • Practices positive customer peer relations. o Consistently communicates in a professional and courteous manner. o Reports and seeks assistance in dealing with guest complaints/concerns. o Establishes and maintains a positive rapport with patients/family and co-workers. o Consistently responds to customer requests/needs in an appropriate manner. • Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate. • Demonstrates acceptable productivity and practices cost containment. o Prioritizes and completes all work in an effective and efficient manner. o Demonstrates initiative, resourcefulness, and flexibility. o Effectively and efficiently uses time, equipment, and supplies. • Functions as an interdependent and supportive team member. o Provides support and assistance, as appropriate. o With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations. o Participates in clinic meetings/activities and supports the clinical, departmental, and organizational philosophy and goals. o Accepts responsibility for own growth/development. o Participates in in-service and ongoing education programs. o Remains current on all in-service / education/credentials/certification requirements for the position, as appropriate. o Exchanges constructive feedback with peers and others. o Conducts self-evaluation and participates in developmental goal setting. • Performs related duties as assigned. Marginal Functions: Serves as a patient service specialist (PSS) at clinic on a periodic basis as required for St. Vincent's clinical operations and follows all the associated PSS expected standards of UTMB including creating a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients. Provide backup frontline administrative support as needed. Provide other departmental administrative support as directed. Working Schedule/Environment: The work environment is located in a comfortable indoor area. Conditions such as noise, odors, cramped workspace, and/or fumes could sometimes cause discomfort. Moderate to extreme physical effort may be required, such as walking, standing, performing CPR, and lifting materials, equipment, objects, and/or patients. Occasional lifting may be heavy and awkward, over 50 lbs. Vision, hearing, talking, and sense of touch abilities must be adequate to enable one to quickly and accurately perform tasks such as reading small print, reading from monitoring equipment, defining details, sending and receiving clear and accurate oral communications. Frequent periods of concentrated or focused attention will be needed to interpret visual, auditory, and sensory inputs. Rotating shifts may be required. Alertness and careful attention to detail will be required to avoid injury. May be exposed to such occupational hazards as communicable diseases, radiation, chemotherapeutic agents, and disoriented or combative patients. May be required to work extended shifts in situations deemed necessary by the Practice Coordinator or Director of Nursing. Salary Range: Actual salary commensurate with experience. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Coordinator Medical Staff-Med Staff Administration-Full Time
Christus Health Alexandria, Louisiana
12/12/2025
Full time
Description Summary: Responsible for coordination and oversight of the Medical Staff Services Department, including physician and allied health credentialing and re-credentialing and privileging, organizing and minutes taking at medical staff meetings, flow of information from medical staff committees through Administration, Medical Executive Committee, and the Governing Board. Assists with TJC survey preparation for the medical staff/leadership functions, including staff and medical staff education regarding accreditation standards. Works closely with medical staff leaders, hospital administration, and Risk Manager regarding medical staff and bylaws issues. Responsibilities: • The Credentials Verifications Office (CVO) medical Staff Coordinator is responsible for the coordination of medical Staff credentialing and privileging • The CVO Medical Staff Coordinator prioritizes the work processes and monitors the performance of the Credentialing Specialist Requirements: Basic Computer Knowledge Ability to communicate effectively, both verbally and written. Must possess strong management, organization, communication, and computer skills; must demonstrate good interpersonal and analytical skills and the ability to work under stress and maintain confidentiality. Requires a minimum of 3-5 years' experience in a medical staff office or related health care environment and has effective knowledge of TJC and TDH Standards. High school diploma or equivalent. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Recruiting Associate
BAYADA Home Health Care Hamilton, New Jersey
12/11/2025
Full time
BAYADA Home Health Care has an immediate opening for a Recruiting Associate in our Hamilton, NJ Skilled Nursing office! If you are looking for an exciting career opportunity in a growing industry, a Client Services Associate could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. The Recruiting Associate will: Provide superior customer service Focus on the coordination of client services and assisting the managers with emergent scheduling issues Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Field new client intakes, phone calls and support backend workflow tasks Recruiting Coordinator will partner with Client Services Managers to provide supervision and support to field employees Qualifications for a Recruiting Coordinator: Bachelor degree is preferred not required Prior medical office or home care experience preferred Demonstrated record of successfully taking on increased responsibility (goal achievement) Ambition to grow and advance beyond current position Strong computer skills required (electronic medical record) Excellent communication and interpersonal skills Why You'll Love This Opportunity: Award-Winning Workplace: Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment. Weekly Pay - Consistent weekly paychecks to keep your finances on track. Comprehensive Benefits - Medical, dental, vision, and more - we've got you covered Work-Life Balance - We are flexible with your schedule. Career Growth - Advancement opportunities to help you grow in your nursing career. Nonprofit Organization - As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt. Base Salary: $45,000- $48,000 / year depending on qualifications As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Credentialed Trainer I - ClinDoc/Orders
Christus Health Corpus Christi, Texas
12/11/2025
Full time
Description Summary: The Credentialed Trainer I is responsible for training delivery, support, and all related tasks associated with their assigned application(s). The Credentialed Trainer works with the Principal Trainers, Clinical Informatics Analysts, Clinical Informaticists, Health System leaders and Education to assure end users can use the system. They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency. Responsibilities: Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health record Collaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflows Collaborate with Principal Trainers to ensure coverage for all scheduled classes and support Responsible for classroom preparation, making sure materials are printed and available, classrooms are organized and clean Provide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completeness Provide onsite end user support through rounding, attending associate fairs and other support activities; proactively seek out support needs and provide innovative ideas Work with the provisioning team to assure associates have completed the appropriate training before access is granted Ability to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records) Customize and create job aides as assigned, using approved templates, and adhering to standardized style-guides Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately Complete job shadows, deliver training, support, and build confidence for end users Function as an advocate for end users by relaying issues or opportunities for improvement to Principal Trainers Ability to test and troubleshoot the Training and build environment Training delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards Work under minimal supervision Elevate questions, problems, and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments Require minimal instruction on day-to-day work and detailed instructions on new assignments Make decisions regarding own work on primarily routine cases Strong organizational and communication skills Other duties as assigned by Principal Trainers or Management Requirements: High School diploma required; Associate degree preferred One+ year of experience with education. Healthcare industry education preferred. Preferred experience with adult learners, in-person, and virtual training Previous experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferred Experience in instructional design, training, using Epic system Experience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferred Experience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and Word Experience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists required Experience with any industry LMS (Learning Management System) is preferred Proven track-record of successfully delivering projects on time and within budget Achieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager) Cross-training in one or more Epic applications with Credentialed status is expected within one year of hire (or as agreed upon with manager) Work Type: Full Time EEO is the law - click below for more information: We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .
Credentialed Trainer I - Ambulatory/Cadence
Christus Health Alexandria, Louisiana
12/10/2025
Full time
Description Summary: The Credentialed Trainer I is responsible for training delivery, support, and all related tasks associated with their assigned application(s). The Credentialed Trainer works with the Principal Trainers, Clinical Informatics Analysts, Clinical Informaticists, Health System leaders and Education to assure end users can use the system. They identify individuals who may need additional support or training and provide support, as needed. They ensure that students can use the designated application effectively and efficiently. The Credentialed Trainer is credentialed in assigned application(s) and maintains proficiency. Responsibilities: Help plan, organize, and teach classes required for the successful implementation and adoption of the electronic health record Collaborate with end users and Principal Trainers to ensure build, training, and support is aligned with approved workflows Collaborate with Principal Trainers to ensure coverage for all scheduled classes and support Responsible for classroom preparation, making sure materials are printed and available, classrooms are organized and clean Provide assistance in the maintenance of classroom information on online learning modules, assuring accuracy and completeness Provide onsite end user support through rounding, attending associate fairs and other support activities; proactively seek out support needs and provide innovative ideas Work with the provisioning team to assure associates have completed the appropriate training before access is granted Ability to review Visio workflows and articulate the process as it relates to documentation in the EHR (Electronic Health Records) Customize and create job aides as assigned, using approved templates, and adhering to standardized style-guides Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately Complete job shadows, deliver training, support, and build confidence for end users Function as an advocate for end users by relaying issues or opportunities for improvement to Principal Trainers Ability to test and troubleshoot the Training and build environment Training delivery including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards Work under minimal supervision Elevate questions, problems, and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments Require minimal instruction on day-to-day work and detailed instructions on new assignments Make decisions regarding own work on primarily routine cases Strong organizational and communication skills Other duties as assigned by Principal Trainers or Management Requirements: Education/Skills High School diploma required; Associate degree preferred One+ year of experience with education. Healthcare industry education preferred. Preferred experience with adult learners, in-person, and virtual training Experience Previous experience as a Credentialed Trainer, End User, Informaticist, Analyst, Logistics Coordinator, or Facilitator for one or more Epic applications is strongly preferred Experience in instructional design, training, using Epic system Experience with multiple full-cycle implementations, post-live support, and quarterly upgrade experience is preferred Experience with Microsoft Office suite including Outlook, SharePoint, PowerPoint, and Word Experience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists required Experience with any industry LMS (Learning Management System) is preferred Proven track-record of successfully delivering projects on time and within budget Licenses, Registrations, or Certifications Achieve designated Epic Credentialed status within 6 months of hire (or as agreed upon with manager) Cross-training in one or more Epic applications with Credentialed status is expected within one year of hire (or as agreed upon with manager) Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Paralegal
Ace Hardware Corporation Oak Brook, Illinois
12/10/2025
Full time
About This Role Our Legal team is seeking a Paralegal to primarily support the Commercial Contracts team. In this role, you will apply your knowledge of job skills, company policies, and procedures to complete a wide range of assignments. Responsibilities include handling tasks that are routine to moderately complex, under the supervision of Senior Counsel and other legal staff. What You'll Do Serve as the Legal Department's primary liaison with Ace's Indirect Procurement, IT contract coordinators, and other departments for contract lifecycle management, including monitoring Ace's contract management system (e.g., Ariba) for new requests and assigning matters Develop a working knowledge of Ace's contracts management system and other tools used for the assembly of relevant contract history and the review of contract requests Conduct initial reviews of a variety of contracts to identify legal, regulatory, and policy risks, prepare initial redlines reflecting comments, and coordinate with attorneys to ensure alignment with internal standards. Conduct interviews with business client to determine details regarding contract request. Coordinate contract workflows across Legal, Business, and Data Privacy & Security teams, facilitating effective collaboration and timely resolution of contract-related matters. Maintain and update contract templates to reflect evolving business needs, legal requirements, and best practices. Follow existing contract workflows, focusing on efficiency, scale, and operational excellence and make recommendations for continuous contract process improvements. Support corporate governance activities, including drafting board resolutions, managing Annual Shareholders Meetings, and handling subsidiary formations, dissolutions, and related filings. Engage with internal departments and all levels of management, as well as outside counsel, to support legal operations and strategic initiatives. Assist attorneys in managing the whistleblower complaint program, ensuring proper documentation and follow-up. Review and process outside counsel invoices, ensuring accuracy and compliance with billing guidelines Other matters as requested by Senior Counsel and legal staff. Required Skills Associate's degree or Bachelor's degree required preferably with a paralegal certificate 2+ years of related experience as a paralegal or other legal field Must work well independently, be self-motivated - follow-up and follow-through skills essential Must be open to supporting all members of Legal team A self-starter with the ability to work collaboratively and develop strong relationships with internal teams and our legal partners Possess strong initiative and the interest and ability to learn Regularly uses discretion and independent judgment in matters of consequence for Ace Ability to maintain complete confidentiality and discretion in business relationships and exercise sound business judgment Focused on effectiveness and efficiency, highly organized, thorough with superior attention to detail Ability to remain focused and flexible to address changes in work requirements Ability to understand your audience and tailor communications of complicated materials to the audience in each situation Notary Public a plus Proficient in Microsoft Office suite of applications Compensation Details: $74700 - $93600 per year With a 15% annual incentive opportunity! Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Principal Trainer II - Beaker
Christus Health Irving, Texas
12/10/2025
Full time
Description Summary: The Principal Trainer II is responsible for the instructional design, delivery, and maintenance of comprehensive training programs for assigned Epic application(s). This role involves building, testing, and maintaining the training environment, updating policy and procedure documentation, and conducting training for new staff, including Credentialed Trainers. As a project team member, the Principal Trainer II contributes to system build, testing, and optimization discussions. The Principal Trainer ensures that training aligns with organizational workflows, policies, and standards while incorporating best practices in instructional design. Certification in the assigned application(s) and proficiency in maintaining the respective training environment are required to maintain high technical expertise and delivery standards. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with operational stakeholders, subject matter experts, informatics, and analysts to ensure training and support is aligned with approved workflows. Collaborate with Training Logistics Coordinators or Credentialed Trainers to schedule and assign coverage for classes and support; coordinate appropriate level of end user training. Train and credential classroom trainers. Orient and support Credentialed Trainers in day-to-day activities. Attend meetings, produce deliverables on time, and escalate issues or concerns appropriately. Responsible for Instructional Design, including workflow-based and role-specific class content, eLearning, job aides, and Learning Home Dashboards. Customize Training Wheels, coordinate Curriculum Review Boards, maintain Deliverable Tracker(s), use approved templates, and adhere to standardized style guides. Complete job shadows, deliver training, support end users, and mentor Credentialed Trainers as needed. Function as an advocate for end users by relaying issues or opportunities for improvement to informatics and analysts. Develop detailed curriculum content, including scenario/workflow-based training and job aids to support related policies and procedures. Build, test, and maintain the training environment. Conduct training for specific application area(s). Provide onsite or remote support to operational users. Provide end-user feedback to Analysts and identify improvement strategies for system design and implementation. Coordinate training for new software releases and updates. Coordinate post-live training for new and existing users. Responsible for leading projects of all levels of complexity and applying advanced understanding of the ADDIE model (analysis, design, development, implementation, and evaluation), adult learning theory, and instructional design principles to project-related work. Ensures integrity of task analysis, training requirements, training hierarchies, instructional materials, and evaluation plans. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Provide oversight and feedback on team member design, configuration, and deliverables. Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet clearly defined expectations. Assembles project plans and teamwork assignments, directs and monitors work efforts daily, identifies resource needs, performs quality reviews, and appropriately escalates functional, quality, and timeline issues. Establishes working relationships with instructional designers, analysts, management, subject matter experts, other training staff, and end users. Identifies and advocates for innovative learning solutions that meet user needs (instructor-led, synchronous online, on-demand web-based training, and blended learning). Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to recommend program optimization. Must track multiple documents, attend meetings, and meet deadlines; strong organizational and communication (verbal and written) skills are required. Perform other job duties as assigned by management. Job Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience is required. Master's degree is preferred. Knowledge of adult learners and teaching principles Expert knowledge of the healthcare industry Advanced knowledge of Microsoft Office products Experience 2+ years of experience as a classroom trainer/educator/instructor at a healthcare organization is required. 4+ years of experience designing and delivering software training curriculum for large healthcare systems is preferred. Prior experience in testing Epic Systems is required. Multiple MST Builds, full-cycle implementations, post-live support, and quarterly upgrade experience is preferred. Licenses, Registrations, or Certifications Epic Certification in Training Environment Build and Application Principal Trainer is required. Must maintain Epic Principal Trainer certifications. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Coordinator, Tech Trainer
WestRock Liberty, Missouri
12/10/2025
Full time
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Smurfit Westrock (NYSE: SW) is the go-to sustainable packaging partner of choice. We offer an unrivaled product portfolio and bring expertise, scale, and a global presence of 500+ converting operations and 63 mills across 40 countries. Learn more at . We offer an unparalleled portfolio of innovative packaging solutions, ranging from corrugated and consumer packaging to Bag-in-Box packaging and point-of-sale displays. With the circular economy at the core of our business, we use renewable, recyclable, and recycled materials to create sustainable packaging solutions. As a trusted partner to companies across the world, Smurfit Westrock is dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. We are committed to delivering meaningful value for shareholders, customers, employees, and the communities where we operate. Location and/or Business/Division Details (if applicable) Title: Technical Trainer (OPTTS3) Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site Supervisor, Technical Trainers OR the General Manager (depending on size/scope of plant) and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills - providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements. Major Job Responsibilities: Completes daily technical training on the floor to assist with the Certification of team members in their roles Partners with the site leadership team to support New Hire Orientation/ On Boarding Training Owns tracking, evaluating, and measuring training locally using the company's Dept. Training Standards & Learning System tools Supports site specific technical learning solution creation (SOP's, Guided Workflows, Technical Learning Aids - to assist with training) Develops, builds, and maintains relationships with trainees & leaders in their role Participates in new teammate hiring process - assesses candidates' skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions) Conducts training on all shifts Influences others to be safety-minded Team members will be certified through a Train the Trainer process, support managing day-to-day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content Additional duties as assigned How you will impact WestRock: Improve local team performance through increasing skills and time to certification processes Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training - a continuous improvement mindset What you need to succeed: Critical Skills/ Capabilities: Growth and Results Oriented: Results oriented person that looks for constant ways to improve Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR's and leading people or teams (self-awareness) Accountability: Holds self and others responsible for actions and results Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes Quality: Actively work to ensure quality is ensured while minimizing waste Technical Skills: 1 - 3 years' experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred 2 - 4 years' experience in a manufacturing environment preferred Knowledge of Learning Management Systems preferred Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms Others Qualification: Facilitation/ Presentation Skills Influencing Partnering Problem Solving/ Continuous Improvement Professionalism What we offer: Comprehensive training with numerous learning and development opportunities An attractive wage, reflecting skills, competencies, and potential A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work Smurfit Westrock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.