14 jobs found

Join our team as a Coding Integrity Analyst at our Toppenish Central Administration in Toppenish, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $26.75-$32.76 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Uses a thorough understanding of coding guidelines and standards of documentation compliance to improve overall quality and completeness of clinical documentation within the patient electronic health record (EHR). Supports updating YVFWC coding policies and procedures to reflect changes of the ICD-10-CM official guidelines, new AHA Coding Clinic advice, CPT guidelines, CPT Assistant advice, and new guidance from CMS. Keeps current on regulatory and coding issues/best practices, including ICD-10-CM guidelines, AHA Coding Clinic, CPT guidelines, and the CPT Assistant. Performs ongoing clinical documentation improvement (CDI) audits of medical records to verify compliance with CMS's coding and documentation guidelines. Interprets changes in the external regulatory environment and supports modifying YVFWC policies and procedures accordingly in coordination with the Population Health and Revenue Cycle departments. Identifies errors and issues related to coding and medical record documentation, identification of the error point, and coordination of any required education to minimize future errors. Develops coding and documentation tip sheets and educational materials for YVFWC clinicians and other organizational partners that meet all coding regulatory guidelines while also fulfilling quality measures. Develops coding and documentation training curriculum for both newly hired and tenured YVFWC clinicians that ensures comprehensive guidelines of appropriate coding practices. Provides consultation and consistent, ongoing education and training to clinicians and other clinical staff to guide accurate documentation of patient acuity and achievement of accurate risk adjustment scores. Performs root cause analysis to identify issues that may contribute to coding and documentation deficiencies. Identifies and advocates for best practices and process improvement opportunities. Presents findings via verbal and written updates to internal and external audiences, including peer-to-peer, department leadership, Business Informatics (BI), provider and clinical teams, and vendor support teams. Serves as a coding operational SME for ICD-10-CM, CPT, HCPCS, and Risk Adjustment coding. Independently manages outlook calendar, including local and out-of-area travel, and coordination with appropriate clinic staff for all provider trainings. Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards. Performs other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer at its sole discretion. Qualifications: High School diploma or General Education Development diploma (GED). Experience or coursework in medical terminology, health records, Health Insurance Portability and Accountability Act (HIPAA) and compliance required. Minimum 2 years medical professional coding experience. Applied understanding of principles of reimbursement based on risk adjustment model(s) including CMS Hierarchical Condition Categories (HCCs) and HHS-HCC. Total of five years' experience in healthcare coding is preferred. Three years' experience as a healthcare coding auditor preferred. FQHC Billing Experience preferred. One year experience working in a healthcare setting with Epic software preferred. Hosting Zoom and Teams meetings preferred. One of the following certifications is required at time of hire: CPC- Certified Professional Coder. CCS-P - Certified Coding Specialist-Physician. CDEO -Certified Documentation Expert Outpatient. CRC - Certified Risk Adj. Coder, or. CPMA - Certified Professional Medical Auditor. Knowledge of medical terminology, medical records, investigations, and auditing. Knowledge of healthcare coding, HIPAA, and State applicable privacy laws. Good analytical, decision-making, and problem-solving skills. Skillfully exercises independent judgment and decision making. Handles sensitive situations and confidential information with discretion. Effectively prioritizes work and handles a variety of tasks simultaneously environment. Work in a collaborative team environment, be well organized and have a strong attention to detail and accuracy. Ability to effectively present educational material to individuals, small and potentially large audiences. Strong interpersonal communication (verbal, non-verbal and listening) skills, including handling stressful situations. Develops effective working relationships to gain trust and establish credibility. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel and Electronic Medical Record (EMR), preferably Epic. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Coding Integrity Analyst at our Toppenish Central Administration in Toppenish, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $26.75-$32.76 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Uses a thorough understanding of coding guidelines and standards of documentation compliance to improve overall quality and completeness of clinical documentation within the patient electronic health record (EHR). Supports updating YVFWC coding policies and procedures to reflect changes of the ICD-10-CM official guidelines, new AHA Coding Clinic advice, CPT guidelines, CPT Assistant advice, and new guidance from CMS. Keeps current on regulatory and coding issues/best practices, including ICD-10-CM guidelines, AHA Coding Clinic, CPT guidelines, and the CPT Assistant. Performs ongoing clinical documentation improvement (CDI) audits of medical records to verify compliance with CMS's coding and documentation guidelines. Interprets changes in the external regulatory environment and supports modifying YVFWC policies and procedures accordingly in coordination with the Population Health and Revenue Cycle departments. Identifies errors and issues related to coding and medical record documentation, identification of the error point, and coordination of any required education to minimize future errors. Develops coding and documentation tip sheets and educational materials for YVFWC clinicians and other organizational partners that meet all coding regulatory guidelines while also fulfilling quality measures. Develops coding and documentation training curriculum for both newly hired and tenured YVFWC clinicians that ensures comprehensive guidelines of appropriate coding practices. Provides consultation and consistent, ongoing education and training to clinicians and other clinical staff to guide accurate documentation of patient acuity and achievement of accurate risk adjustment scores. Performs root cause analysis to identify issues that may contribute to coding and documentation deficiencies. Identifies and advocates for best practices and process improvement opportunities. Presents findings via verbal and written updates to internal and external audiences, including peer-to-peer, department leadership, Business Informatics (BI), provider and clinical teams, and vendor support teams. Serves as a coding operational SME for ICD-10-CM, CPT, HCPCS, and Risk Adjustment coding. Independently manages outlook calendar, including local and out-of-area travel, and coordination with appropriate clinic staff for all provider trainings. Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards. Performs other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer at its sole discretion. Qualifications: High School diploma or General Education Development diploma (GED). Experience or coursework in medical terminology, health records, Health Insurance Portability and Accountability Act (HIPAA) and compliance required. Minimum 2 years medical professional coding experience. Applied understanding of principles of reimbursement based on risk adjustment model(s) including CMS Hierarchical Condition Categories (HCCs) and HHS-HCC. Total of five years' experience in healthcare coding is preferred. Three years' experience as a healthcare coding auditor preferred. FQHC Billing Experience preferred. One year experience working in a healthcare setting with Epic software preferred. Hosting Zoom and Teams meetings preferred. One of the following certifications is required at time of hire: CPC- Certified Professional Coder. CCS-P - Certified Coding Specialist-Physician. CDEO -Certified Documentation Expert Outpatient. CRC - Certified Risk Adj. Coder, or. CPMA - Certified Professional Medical Auditor. Knowledge of medical terminology, medical records, investigations, and auditing. Knowledge of healthcare coding, HIPAA, and State applicable privacy laws. Good analytical, decision-making, and problem-solving skills. Skillfully exercises independent judgment and decision making. Handles sensitive situations and confidential information with discretion. Effectively prioritizes work and handles a variety of tasks simultaneously environment. Work in a collaborative team environment, be well organized and have a strong attention to detail and accuracy. Ability to effectively present educational material to individuals, small and potentially large audiences. Strong interpersonal communication (verbal, non-verbal and listening) skills, including handling stressful situations. Develops effective working relationships to gain trust and establish credibility. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel and Electronic Medical Record (EMR), preferably Epic. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Coding Integrity Analyst at our Toppenish Central Administration in Toppenish, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $26.75-$32.76 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Uses a thorough understanding of coding guidelines and standards of documentation compliance to improve overall quality and completeness of clinical documentation within the patient electronic health record (EHR). Supports updating YVFWC coding policies and procedures to reflect changes of the ICD-10-CM official guidelines, new AHA Coding Clinic advice, CPT guidelines, CPT Assistant advice, and new guidance from CMS. Keeps current on regulatory and coding issues/best practices, including ICD-10-CM guidelines, AHA Coding Clinic, CPT guidelines, and the CPT Assistant. Performs ongoing clinical documentation improvement (CDI) audits of medical records to verify compliance with CMS's coding and documentation guidelines. Interprets changes in the external regulatory environment and supports modifying YVFWC policies and procedures accordingly in coordination with the Population Health and Revenue Cycle departments. Identifies errors and issues related to coding and medical record documentation, identification of the error point, and coordination of any required education to minimize future errors. Develops coding and documentation tip sheets and educational materials for YVFWC clinicians and other organizational partners that meet all coding regulatory guidelines while also fulfilling quality measures. Develops coding and documentation training curriculum for both newly hired and tenured YVFWC clinicians that ensures comprehensive guidelines of appropriate coding practices. Provides consultation and consistent, ongoing education and training to clinicians and other clinical staff to guide accurate documentation of patient acuity and achievement of accurate risk adjustment scores. Performs root cause analysis to identify issues that may contribute to coding and documentation deficiencies. Identifies and advocates for best practices and process improvement opportunities. Presents findings via verbal and written updates to internal and external audiences, including peer-to-peer, department leadership, Business Informatics (BI), provider and clinical teams, and vendor support teams. Serves as a coding operational SME for ICD-10-CM, CPT, HCPCS, and Risk Adjustment coding. Independently manages outlook calendar, including local and out-of-area travel, and coordination with appropriate clinic staff for all provider trainings. Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards. Performs other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer at its sole discretion. Qualifications: High School diploma or General Education Development diploma (GED). Experience or coursework in medical terminology, health records, Health Insurance Portability and Accountability Act (HIPAA) and compliance required. Minimum 2 years medical professional coding experience. Applied understanding of principles of reimbursement based on risk adjustment model(s) including CMS Hierarchical Condition Categories (HCCs) and HHS-HCC. Total of five years' experience in healthcare coding is preferred. Three years' experience as a healthcare coding auditor preferred. FQHC Billing Experience preferred. One year experience working in a healthcare setting with Epic software preferred. Hosting Zoom and Teams meetings preferred. One of the following certifications is required at time of hire: CPC- Certified Professional Coder. CCS-P - Certified Coding Specialist-Physician. CDEO -Certified Documentation Expert Outpatient. CRC - Certified Risk Adj. Coder, or. CPMA - Certified Professional Medical Auditor. Knowledge of medical terminology, medical records, investigations, and auditing. Knowledge of healthcare coding, HIPAA, and State applicable privacy laws. Good analytical, decision-making, and problem-solving skills. Skillfully exercises independent judgment and decision making. Handles sensitive situations and confidential information with discretion. Effectively prioritizes work and handles a variety of tasks simultaneously environment. Work in a collaborative team environment, be well organized and have a strong attention to detail and accuracy. Ability to effectively present educational material to individuals, small and potentially large audiences. Strong interpersonal communication (verbal, non-verbal and listening) skills, including handling stressful situations. Develops effective working relationships to gain trust and establish credibility. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel and Electronic Medical Record (EMR), preferably Epic. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Coding Integrity Analyst at our Toppenish Central Administration in Toppenish, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $26.75-$32.76 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Uses a thorough understanding of coding guidelines and standards of documentation compliance to improve overall quality and completeness of clinical documentation within the patient electronic health record (EHR). Supports updating YVFWC coding policies and procedures to reflect changes of the ICD-10-CM official guidelines, new AHA Coding Clinic advice, CPT guidelines, CPT Assistant advice, and new guidance from CMS. Keeps current on regulatory and coding issues/best practices, including ICD-10-CM guidelines, AHA Coding Clinic, CPT guidelines, and the CPT Assistant. Performs ongoing clinical documentation improvement (CDI) audits of medical records to verify compliance with CMS's coding and documentation guidelines. Interprets changes in the external regulatory environment and supports modifying YVFWC policies and procedures accordingly in coordination with the Population Health and Revenue Cycle departments. Identifies errors and issues related to coding and medical record documentation, identification of the error point, and coordination of any required education to minimize future errors. Develops coding and documentation tip sheets and educational materials for YVFWC clinicians and other organizational partners that meet all coding regulatory guidelines while also fulfilling quality measures. Develops coding and documentation training curriculum for both newly hired and tenured YVFWC clinicians that ensures comprehensive guidelines of appropriate coding practices. Provides consultation and consistent, ongoing education and training to clinicians and other clinical staff to guide accurate documentation of patient acuity and achievement of accurate risk adjustment scores. Performs root cause analysis to identify issues that may contribute to coding and documentation deficiencies. Identifies and advocates for best practices and process improvement opportunities. Presents findings via verbal and written updates to internal and external audiences, including peer-to-peer, department leadership, Business Informatics (BI), provider and clinical teams, and vendor support teams. Serves as a coding operational SME for ICD-10-CM, CPT, HCPCS, and Risk Adjustment coding. Independently manages outlook calendar, including local and out-of-area travel, and coordination with appropriate clinic staff for all provider trainings. Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards. Performs other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer at its sole discretion. Qualifications: High School diploma or General Education Development diploma (GED). Experience or coursework in medical terminology, health records, Health Insurance Portability and Accountability Act (HIPAA) and compliance required. Minimum 2 years medical professional coding experience. Applied understanding of principles of reimbursement based on risk adjustment model(s) including CMS Hierarchical Condition Categories (HCCs) and HHS-HCC. Total of five years' experience in healthcare coding is preferred. Three years' experience as a healthcare coding auditor preferred. FQHC Billing Experience preferred. One year experience working in a healthcare setting with Epic software preferred. Hosting Zoom and Teams meetings preferred. One of the following certifications is required at time of hire: CPC- Certified Professional Coder. CCS-P - Certified Coding Specialist-Physician. CDEO -Certified Documentation Expert Outpatient. CRC - Certified Risk Adj. Coder, or. CPMA - Certified Professional Medical Auditor. Knowledge of medical terminology, medical records, investigations, and auditing. Knowledge of healthcare coding, HIPAA, and State applicable privacy laws. Good analytical, decision-making, and problem-solving skills. Skillfully exercises independent judgment and decision making. Handles sensitive situations and confidential information with discretion. Effectively prioritizes work and handles a variety of tasks simultaneously environment. Work in a collaborative team environment, be well organized and have a strong attention to detail and accuracy. Ability to effectively present educational material to individuals, small and potentially large audiences. Strong interpersonal communication (verbal, non-verbal and listening) skills, including handling stressful situations. Develops effective working relationships to gain trust and establish credibility. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel and Electronic Medical Record (EMR), preferably Epic. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Coding Integrity Analyst at our Toppenish Central Administration in Toppenish, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $26.75-$32.76 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Uses a thorough understanding of coding guidelines and standards of documentation compliance to improve overall quality and completeness of clinical documentation within the patient electronic health record (EHR). Supports updating YVFWC coding policies and procedures to reflect changes of the ICD-10-CM official guidelines, new AHA Coding Clinic advice, CPT guidelines, CPT Assistant advice, and new guidance from CMS. Keeps current on regulatory and coding issues/best practices, including ICD-10-CM guidelines, AHA Coding Clinic, CPT guidelines, and the CPT Assistant. Performs ongoing clinical documentation improvement (CDI) audits of medical records to verify compliance with CMS's coding and documentation guidelines. Interprets changes in the external regulatory environment and supports modifying YVFWC policies and procedures accordingly in coordination with the Population Health and Revenue Cycle departments. Identifies errors and issues related to coding and medical record documentation, identification of the error point, and coordination of any required education to minimize future errors. Develops coding and documentation tip sheets and educational materials for YVFWC clinicians and other organizational partners that meet all coding regulatory guidelines while also fulfilling quality measures. Develops coding and documentation training curriculum for both newly hired and tenured YVFWC clinicians that ensures comprehensive guidelines of appropriate coding practices. Provides consultation and consistent, ongoing education and training to clinicians and other clinical staff to guide accurate documentation of patient acuity and achievement of accurate risk adjustment scores. Performs root cause analysis to identify issues that may contribute to coding and documentation deficiencies. Identifies and advocates for best practices and process improvement opportunities. Presents findings via verbal and written updates to internal and external audiences, including peer-to-peer, department leadership, Business Informatics (BI), provider and clinical teams, and vendor support teams. Serves as a coding operational SME for ICD-10-CM, CPT, HCPCS, and Risk Adjustment coding. Independently manages outlook calendar, including local and out-of-area travel, and coordination with appropriate clinic staff for all provider trainings. Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards. Performs other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer at its sole discretion. Qualifications: High School diploma or General Education Development diploma (GED). Experience or coursework in medical terminology, health records, Health Insurance Portability and Accountability Act (HIPAA) and compliance required. Minimum 2 years medical professional coding experience. Applied understanding of principles of reimbursement based on risk adjustment model(s) including CMS Hierarchical Condition Categories (HCCs) and HHS-HCC. Total of five years' experience in healthcare coding is preferred. Three years' experience as a healthcare coding auditor preferred. FQHC Billing Experience preferred. One year experience working in a healthcare setting with Epic software preferred. Hosting Zoom and Teams meetings preferred. One of the following certifications is required at time of hire: CPC- Certified Professional Coder. CCS-P - Certified Coding Specialist-Physician. CDEO -Certified Documentation Expert Outpatient. CRC - Certified Risk Adj. Coder, or. CPMA - Certified Professional Medical Auditor. Knowledge of medical terminology, medical records, investigations, and auditing. Knowledge of healthcare coding, HIPAA, and State applicable privacy laws. Good analytical, decision-making, and problem-solving skills. Skillfully exercises independent judgment and decision making. Handles sensitive situations and confidential information with discretion. Effectively prioritizes work and handles a variety of tasks simultaneously environment. Work in a collaborative team environment, be well organized and have a strong attention to detail and accuracy. Ability to effectively present educational material to individuals, small and potentially large audiences. Strong interpersonal communication (verbal, non-verbal and listening) skills, including handling stressful situations. Develops effective working relationships to gain trust and establish credibility. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel and Electronic Medical Record (EMR), preferably Epic. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Coding Integrity Analyst at our Toppenish Central Administration in Toppenish, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $26.75-$32.76 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Uses a thorough understanding of coding guidelines and standards of documentation compliance to improve overall quality and completeness of clinical documentation within the patient electronic health record (EHR). Supports updating YVFWC coding policies and procedures to reflect changes of the ICD-10-CM official guidelines, new AHA Coding Clinic advice, CPT guidelines, CPT Assistant advice, and new guidance from CMS. Keeps current on regulatory and coding issues/best practices, including ICD-10-CM guidelines, AHA Coding Clinic, CPT guidelines, and the CPT Assistant. Performs ongoing clinical documentation improvement (CDI) audits of medical records to verify compliance with CMS's coding and documentation guidelines. Interprets changes in the external regulatory environment and supports modifying YVFWC policies and procedures accordingly in coordination with the Population Health and Revenue Cycle departments. Identifies errors and issues related to coding and medical record documentation, identification of the error point, and coordination of any required education to minimize future errors. Develops coding and documentation tip sheets and educational materials for YVFWC clinicians and other organizational partners that meet all coding regulatory guidelines while also fulfilling quality measures. Develops coding and documentation training curriculum for both newly hired and tenured YVFWC clinicians that ensures comprehensive guidelines of appropriate coding practices. Provides consultation and consistent, ongoing education and training to clinicians and other clinical staff to guide accurate documentation of patient acuity and achievement of accurate risk adjustment scores. Performs root cause analysis to identify issues that may contribute to coding and documentation deficiencies. Identifies and advocates for best practices and process improvement opportunities. Presents findings via verbal and written updates to internal and external audiences, including peer-to-peer, department leadership, Business Informatics (BI), provider and clinical teams, and vendor support teams. Serves as a coding operational SME for ICD-10-CM, CPT, HCPCS, and Risk Adjustment coding. Independently manages outlook calendar, including local and out-of-area travel, and coordination with appropriate clinic staff for all provider trainings. Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards. Performs other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer at its sole discretion. Qualifications: High School diploma or General Education Development diploma (GED). Experience or coursework in medical terminology, health records, Health Insurance Portability and Accountability Act (HIPAA) and compliance required. Minimum 2 years medical professional coding experience. Applied understanding of principles of reimbursement based on risk adjustment model(s) including CMS Hierarchical Condition Categories (HCCs) and HHS-HCC. Total of five years' experience in healthcare coding is preferred. Three years' experience as a healthcare coding auditor preferred. FQHC Billing Experience preferred. One year experience working in a healthcare setting with Epic software preferred. Hosting Zoom and Teams meetings preferred. One of the following certifications is required at time of hire: CPC- Certified Professional Coder. CCS-P - Certified Coding Specialist-Physician. CDEO -Certified Documentation Expert Outpatient. CRC - Certified Risk Adj. Coder, or. CPMA - Certified Professional Medical Auditor. Knowledge of medical terminology, medical records, investigations, and auditing. Knowledge of healthcare coding, HIPAA, and State applicable privacy laws. Good analytical, decision-making, and problem-solving skills. Skillfully exercises independent judgment and decision making. Handles sensitive situations and confidential information with discretion. Effectively prioritizes work and handles a variety of tasks simultaneously environment. Work in a collaborative team environment, be well organized and have a strong attention to detail and accuracy. Ability to effectively present educational material to individuals, small and potentially large audiences. Strong interpersonal communication (verbal, non-verbal and listening) skills, including handling stressful situations. Develops effective working relationships to gain trust and establish credibility. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel and Electronic Medical Record (EMR), preferably Epic. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Coding Integrity Analyst at our Toppenish Central Administration in Toppenish, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $26.75-$32.76 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Uses a thorough understanding of coding guidelines and standards of documentation compliance to improve overall quality and completeness of clinical documentation within the patient electronic health record (EHR). Supports updating YVFWC coding policies and procedures to reflect changes of the ICD-10-CM official guidelines, new AHA Coding Clinic advice, CPT guidelines, CPT Assistant advice, and new guidance from CMS. Keeps current on regulatory and coding issues/best practices, including ICD-10-CM guidelines, AHA Coding Clinic, CPT guidelines, and the CPT Assistant. Performs ongoing clinical documentation improvement (CDI) audits of medical records to verify compliance with CMS's coding and documentation guidelines. Interprets changes in the external regulatory environment and supports modifying YVFWC policies and procedures accordingly in coordination with the Population Health and Revenue Cycle departments. Identifies errors and issues related to coding and medical record documentation, identification of the error point, and coordination of any required education to minimize future errors. Develops coding and documentation tip sheets and educational materials for YVFWC clinicians and other organizational partners that meet all coding regulatory guidelines while also fulfilling quality measures. Develops coding and documentation training curriculum for both newly hired and tenured YVFWC clinicians that ensures comprehensive guidelines of appropriate coding practices. Provides consultation and consistent, ongoing education and training to clinicians and other clinical staff to guide accurate documentation of patient acuity and achievement of accurate risk adjustment scores. Performs root cause analysis to identify issues that may contribute to coding and documentation deficiencies. Identifies and advocates for best practices and process improvement opportunities. Presents findings via verbal and written updates to internal and external audiences, including peer-to-peer, department leadership, Business Informatics (BI), provider and clinical teams, and vendor support teams. Serves as a coding operational SME for ICD-10-CM, CPT, HCPCS, and Risk Adjustment coding. Independently manages outlook calendar, including local and out-of-area travel, and coordination with appropriate clinic staff for all provider trainings. Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards. Performs other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer at its sole discretion. Qualifications: High School diploma or General Education Development diploma (GED). Experience or coursework in medical terminology, health records, Health Insurance Portability and Accountability Act (HIPAA) and compliance required. Minimum 2 years medical professional coding experience. Applied understanding of principles of reimbursement based on risk adjustment model(s) including CMS Hierarchical Condition Categories (HCCs) and HHS-HCC. Total of five years' experience in healthcare coding is preferred. Three years' experience as a healthcare coding auditor preferred. FQHC Billing Experience preferred. One year experience working in a healthcare setting with Epic software preferred. Hosting Zoom and Teams meetings preferred. One of the following certifications is required at time of hire: CPC- Certified Professional Coder. CCS-P - Certified Coding Specialist-Physician. CDEO -Certified Documentation Expert Outpatient. CRC - Certified Risk Adj. Coder, or. CPMA - Certified Professional Medical Auditor. Knowledge of medical terminology, medical records, investigations, and auditing. Knowledge of healthcare coding, HIPAA, and State applicable privacy laws. Good analytical, decision-making, and problem-solving skills. Skillfully exercises independent judgment and decision making. Handles sensitive situations and confidential information with discretion. Effectively prioritizes work and handles a variety of tasks simultaneously environment. Work in a collaborative team environment, be well organized and have a strong attention to detail and accuracy. Ability to effectively present educational material to individuals, small and potentially large audiences. Strong interpersonal communication (verbal, non-verbal and listening) skills, including handling stressful situations. Develops effective working relationships to gain trust and establish credibility. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel and Electronic Medical Record (EMR), preferably Epic. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Coding Integrity Analyst at our Toppenish Central Administration in Toppenish, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $26.75-$32.76 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Uses a thorough understanding of coding guidelines and standards of documentation compliance to improve overall quality and completeness of clinical documentation within the patient electronic health record (EHR). Supports updating YVFWC coding policies and procedures to reflect changes of the ICD-10-CM official guidelines, new AHA Coding Clinic advice, CPT guidelines, CPT Assistant advice, and new guidance from CMS. Keeps current on regulatory and coding issues/best practices, including ICD-10-CM guidelines, AHA Coding Clinic, CPT guidelines, and the CPT Assistant. Performs ongoing clinical documentation improvement (CDI) audits of medical records to verify compliance with CMS's coding and documentation guidelines. Interprets changes in the external regulatory environment and supports modifying YVFWC policies and procedures accordingly in coordination with the Population Health and Revenue Cycle departments. Identifies errors and issues related to coding and medical record documentation, identification of the error point, and coordination of any required education to minimize future errors. Develops coding and documentation tip sheets and educational materials for YVFWC clinicians and other organizational partners that meet all coding regulatory guidelines while also fulfilling quality measures. Develops coding and documentation training curriculum for both newly hired and tenured YVFWC clinicians that ensures comprehensive guidelines of appropriate coding practices. Provides consultation and consistent, ongoing education and training to clinicians and other clinical staff to guide accurate documentation of patient acuity and achievement of accurate risk adjustment scores. Performs root cause analysis to identify issues that may contribute to coding and documentation deficiencies. Identifies and advocates for best practices and process improvement opportunities. Presents findings via verbal and written updates to internal and external audiences, including peer-to-peer, department leadership, Business Informatics (BI), provider and clinical teams, and vendor support teams. Serves as a coding operational SME for ICD-10-CM, CPT, HCPCS, and Risk Adjustment coding. Independently manages outlook calendar, including local and out-of-area travel, and coordination with appropriate clinic staff for all provider trainings. Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards. Performs other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer at its sole discretion. Qualifications: High School diploma or General Education Development diploma (GED). Experience or coursework in medical terminology, health records, Health Insurance Portability and Accountability Act (HIPAA) and compliance required. Minimum 2 years medical professional coding experience. Applied understanding of principles of reimbursement based on risk adjustment model(s) including CMS Hierarchical Condition Categories (HCCs) and HHS-HCC. Total of five years' experience in healthcare coding is preferred. Three years' experience as a healthcare coding auditor preferred. FQHC Billing Experience preferred. One year experience working in a healthcare setting with Epic software preferred. Hosting Zoom and Teams meetings preferred. One of the following certifications is required at time of hire: CPC- Certified Professional Coder. CCS-P - Certified Coding Specialist-Physician. CDEO -Certified Documentation Expert Outpatient. CRC - Certified Risk Adj. Coder, or. CPMA - Certified Professional Medical Auditor. Knowledge of medical terminology, medical records, investigations, and auditing. Knowledge of healthcare coding, HIPAA, and State applicable privacy laws. Good analytical, decision-making, and problem-solving skills. Skillfully exercises independent judgment and decision making. Handles sensitive situations and confidential information with discretion. Effectively prioritizes work and handles a variety of tasks simultaneously environment. Work in a collaborative team environment, be well organized and have a strong attention to detail and accuracy. Ability to effectively present educational material to individuals, small and potentially large audiences. Strong interpersonal communication (verbal, non-verbal and listening) skills, including handling stressful situations. Develops effective working relationships to gain trust and establish credibility. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel and Electronic Medical Record (EMR), preferably Epic. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Coding Integrity Analyst at our Toppenish Central Administration in Toppenish, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $26.75-$32.76 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Uses a thorough understanding of coding guidelines and standards of documentation compliance to improve overall quality and completeness of clinical documentation within the patient electronic health record (EHR). Supports updating YVFWC coding policies and procedures to reflect changes of the ICD-10-CM official guidelines, new AHA Coding Clinic advice, CPT guidelines, CPT Assistant advice, and new guidance from CMS. Keeps current on regulatory and coding issues/best practices, including ICD-10-CM guidelines, AHA Coding Clinic, CPT guidelines, and the CPT Assistant. Performs ongoing clinical documentation improvement (CDI) audits of medical records to verify compliance with CMS's coding and documentation guidelines. Interprets changes in the external regulatory environment and supports modifying YVFWC policies and procedures accordingly in coordination with the Population Health and Revenue Cycle departments. Identifies errors and issues related to coding and medical record documentation, identification of the error point, and coordination of any required education to minimize future errors. Develops coding and documentation tip sheets and educational materials for YVFWC clinicians and other organizational partners that meet all coding regulatory guidelines while also fulfilling quality measures. Develops coding and documentation training curriculum for both newly hired and tenured YVFWC clinicians that ensures comprehensive guidelines of appropriate coding practices. Provides consultation and consistent, ongoing education and training to clinicians and other clinical staff to guide accurate documentation of patient acuity and achievement of accurate risk adjustment scores. Performs root cause analysis to identify issues that may contribute to coding and documentation deficiencies. Identifies and advocates for best practices and process improvement opportunities. Presents findings via verbal and written updates to internal and external audiences, including peer-to-peer, department leadership, Business Informatics (BI), provider and clinical teams, and vendor support teams. Serves as a coding operational SME for ICD-10-CM, CPT, HCPCS, and Risk Adjustment coding. Independently manages outlook calendar, including local and out-of-area travel, and coordination with appropriate clinic staff for all provider trainings. Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards. Performs other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer at its sole discretion. Qualifications: High School diploma or General Education Development diploma (GED). Experience or coursework in medical terminology, health records, Health Insurance Portability and Accountability Act (HIPAA) and compliance required. Minimum 2 years medical professional coding experience. Applied understanding of principles of reimbursement based on risk adjustment model(s) including CMS Hierarchical Condition Categories (HCCs) and HHS-HCC. Total of five years' experience in healthcare coding is preferred. Three years' experience as a healthcare coding auditor preferred. FQHC Billing Experience preferred. One year experience working in a healthcare setting with Epic software preferred. Hosting Zoom and Teams meetings preferred. One of the following certifications is required at time of hire: CPC- Certified Professional Coder. CCS-P - Certified Coding Specialist-Physician. CDEO -Certified Documentation Expert Outpatient. CRC - Certified Risk Adj. Coder, or. CPMA - Certified Professional Medical Auditor. Knowledge of medical terminology, medical records, investigations, and auditing. Knowledge of healthcare coding, HIPAA, and State applicable privacy laws. Good analytical, decision-making, and problem-solving skills. Skillfully exercises independent judgment and decision making. Handles sensitive situations and confidential information with discretion. Effectively prioritizes work and handles a variety of tasks simultaneously environment. Work in a collaborative team environment, be well organized and have a strong attention to detail and accuracy. Ability to effectively present educational material to individuals, small and potentially large audiences. Strong interpersonal communication (verbal, non-verbal and listening) skills, including handling stressful situations. Develops effective working relationships to gain trust and establish credibility. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel and Electronic Medical Record (EMR), preferably Epic. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Join our team as a Coding Integrity Analyst at our Toppenish Central Administration in Toppenish, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $26.75-$32.76 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Uses a thorough understanding of coding guidelines and standards of documentation compliance to improve overall quality and completeness of clinical documentation within the patient electronic health record (EHR). Supports updating YVFWC coding policies and procedures to reflect changes of the ICD-10-CM official guidelines, new AHA Coding Clinic advice, CPT guidelines, CPT Assistant advice, and new guidance from CMS. Keeps current on regulatory and coding issues/best practices, including ICD-10-CM guidelines, AHA Coding Clinic, CPT guidelines, and the CPT Assistant. Performs ongoing clinical documentation improvement (CDI) audits of medical records to verify compliance with CMS's coding and documentation guidelines. Interprets changes in the external regulatory environment and supports modifying YVFWC policies and procedures accordingly in coordination with the Population Health and Revenue Cycle departments. Identifies errors and issues related to coding and medical record documentation, identification of the error point, and coordination of any required education to minimize future errors. Develops coding and documentation tip sheets and educational materials for YVFWC clinicians and other organizational partners that meet all coding regulatory guidelines while also fulfilling quality measures. Develops coding and documentation training curriculum for both newly hired and tenured YVFWC clinicians that ensures comprehensive guidelines of appropriate coding practices. Provides consultation and consistent, ongoing education and training to clinicians and other clinical staff to guide accurate documentation of patient acuity and achievement of accurate risk adjustment scores. Performs root cause analysis to identify issues that may contribute to coding and documentation deficiencies. Identifies and advocates for best practices and process improvement opportunities. Presents findings via verbal and written updates to internal and external audiences, including peer-to-peer, department leadership, Business Informatics (BI), provider and clinical teams, and vendor support teams. Serves as a coding operational SME for ICD-10-CM, CPT, HCPCS, and Risk Adjustment coding. Independently manages outlook calendar, including local and out-of-area travel, and coordination with appropriate clinic staff for all provider trainings. Employees are expected to report to work as scheduled, participate in all assigned meetings, and meet established performance and accountability standards. Performs other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer at its sole discretion. Qualifications: High School diploma or General Education Development diploma (GED). Experience or coursework in medical terminology, health records, Health Insurance Portability and Accountability Act (HIPAA) and compliance required. Minimum 2 years medical professional coding experience. Applied understanding of principles of reimbursement based on risk adjustment model(s) including CMS Hierarchical Condition Categories (HCCs) and HHS-HCC. Total of five years' experience in healthcare coding is preferred. Three years' experience as a healthcare coding auditor preferred. FQHC Billing Experience preferred. One year experience working in a healthcare setting with Epic software preferred. Hosting Zoom and Teams meetings preferred. One of the following certifications is required at time of hire: CPC- Certified Professional Coder. CCS-P - Certified Coding Specialist-Physician. CDEO -Certified Documentation Expert Outpatient. CRC - Certified Risk Adj. Coder, or. CPMA - Certified Professional Medical Auditor. Knowledge of medical terminology, medical records, investigations, and auditing. Knowledge of healthcare coding, HIPAA, and State applicable privacy laws. Good analytical, decision-making, and problem-solving skills. Skillfully exercises independent judgment and decision making. Handles sensitive situations and confidential information with discretion. Effectively prioritizes work and handles a variety of tasks simultaneously environment. Work in a collaborative team environment, be well organized and have a strong attention to detail and accuracy. Ability to effectively present educational material to individuals, small and potentially large audiences. Strong interpersonal communication (verbal, non-verbal and listening) skills, including handling stressful situations. Develops effective working relationships to gain trust and establish credibility. Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel and Electronic Medical Record (EMR), preferably Epic. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.