JOB DESCRIPTION Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger s best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager s absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department s contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store s surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation QUALIFICATIONS Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience ABOUT US Based primarily in Omaha, Nebraska, Baker s merged with The Kroger Company in 2001. Today, we re proudly serving Baker s customers in 11 stores in Nebraska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you re seeking a part-time position or a new career path, we ve got a fresh opportunity for you. Apply today to become part of our Baker s family! What you ll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page !
10/06/2025
Full time
JOB DESCRIPTION Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger s best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager s absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department s contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store s surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation QUALIFICATIONS Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience ABOUT US Based primarily in Omaha, Nebraska, Baker s merged with The Kroger Company in 2001. Today, we re proudly serving Baker s customers in 11 stores in Nebraska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you re seeking a part-time position or a new career path, we ve got a fresh opportunity for you. Apply today to become part of our Baker s family! What you ll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page !
JOB DESCRIPTION Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger s best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager s absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department s contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store s surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation QUALIFICATIONS Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience ABOUT US Based primarily in Omaha, Nebraska, Baker s merged with The Kroger Company in 2001. Today, we re proudly serving Baker s customers in 11 stores in Nebraska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you re seeking a part-time position or a new career path, we ve got a fresh opportunity for you. Apply today to become part of our Baker s family! What you ll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page !
10/02/2025
Full time
JOB DESCRIPTION Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger s best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager s absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department s contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store s surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation QUALIFICATIONS Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience ABOUT US Based primarily in Omaha, Nebraska, Baker s merged with The Kroger Company in 2001. Today, we re proudly serving Baker s customers in 11 stores in Nebraska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you re seeking a part-time position or a new career path, we ve got a fresh opportunity for you. Apply today to become part of our Baker s family! What you ll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page !
JOB DESCRIPTION Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation QUALIFICATIONS Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience ABOUT US Based primarily in Omaha, Nebraska, Baker's merged with The Kroger Company in 2001. Today, we're proudly serving Baker's customers in 11 stores in Nebraska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Baker's family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page !
10/01/2025
Full time
JOB DESCRIPTION Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation QUALIFICATIONS Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience ABOUT US Based primarily in Omaha, Nebraska, Baker's merged with The Kroger Company in 2001. Today, we're proudly serving Baker's customers in 11 stores in Nebraska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Baker's family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page !
WCA- Women's Center for Advancement
Omaha, Nebraska
Job Title: Self-Sufficiency Case Manager Department: Self-Sufficiency Services Reports To: Self-Sufficiency Manager FLSA Status: Non-Exempt Classification: Full-time WCA Mission Statement: Assisting victims of domestic violence and sexual assault and their children to achieve safety and empowering them to lead self- determined lives. WCA Values: We will exemplify what it takes to be a premier organization as an employer of choice, service provider, partner and collaborator and financial steward, and demonstrate our steadfast commitment to: Respect, Integrity, Collaboration and Excellence. Summary: Responsible for providing support and guidance to victims of domestic violence or sexual assault. Special focus on promoting the economic security of victims of domestic violence or sexual assault. % of time Essential Duty or responsibility 80% Client Service: Meet with clients at the office, via phone or in-person to provide case management and support to clients. Case management focuses on assisting clients in achieving goals related to self-sufficiency (e.g. helping to address long-term housing instability; helping to improve financial literacy, etc.) Assess safety of clients and work with them to create a safety plan. Assist clients through health care, legal, criminal justice and health and human services systems. Maintain client files and complete reports. Provide advocacy, self-sufficiency services at off-site offices. Perform the duties of an Advocate as needed. Other duties as assigned. 20% Job training/meetings: Work with other members of the WCA to maintain an updated list of community resources. Facilitate training session for clients on various topics. Present information to community groups. Other duties as assigned. Education/Experience: Bachelor's degree in Counseling, Social Work, Criminal Justice or related field. Six months to one year of prior experience working with clients preferred. Fluency in Spanish is preferred. WCA also strongly values the personal, lived experience of individuals from all backgrounds. Qualifications: Ability to work with a diverse client population and cultural backgrounds. Understanding of domestic violence, sexual assault and stalking issues. Ability to problem solve with clients. Ability to prioritize and manage multiple projects. Excellent written and verbal communication s k i lls. Ability to follow oral and written instructions. Good working knowledge of computer programs including Microsoft Word, Excel, Power Point, Internet and database programs. Ability to operate standard office equipment. Regular and predictable attendance require d . Responsible for providing own transportation to meet with clients and other community providers. Maintain confidentiality standards of the organization and in accordance with HIPPA standards . Commitment to the mission of the WCA . Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will be in a normal office environment while performing the duties of this job and will be required to sit, stand, walk and occasionally lift and/or move up to 10 pounds. In addition, employee will be required to drive to other locations to conduct company business. WCA is an E-Verify employer, and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
02/13/2022
Full time
Job Title: Self-Sufficiency Case Manager Department: Self-Sufficiency Services Reports To: Self-Sufficiency Manager FLSA Status: Non-Exempt Classification: Full-time WCA Mission Statement: Assisting victims of domestic violence and sexual assault and their children to achieve safety and empowering them to lead self- determined lives. WCA Values: We will exemplify what it takes to be a premier organization as an employer of choice, service provider, partner and collaborator and financial steward, and demonstrate our steadfast commitment to: Respect, Integrity, Collaboration and Excellence. Summary: Responsible for providing support and guidance to victims of domestic violence or sexual assault. Special focus on promoting the economic security of victims of domestic violence or sexual assault. % of time Essential Duty or responsibility 80% Client Service: Meet with clients at the office, via phone or in-person to provide case management and support to clients. Case management focuses on assisting clients in achieving goals related to self-sufficiency (e.g. helping to address long-term housing instability; helping to improve financial literacy, etc.) Assess safety of clients and work with them to create a safety plan. Assist clients through health care, legal, criminal justice and health and human services systems. Maintain client files and complete reports. Provide advocacy, self-sufficiency services at off-site offices. Perform the duties of an Advocate as needed. Other duties as assigned. 20% Job training/meetings: Work with other members of the WCA to maintain an updated list of community resources. Facilitate training session for clients on various topics. Present information to community groups. Other duties as assigned. Education/Experience: Bachelor's degree in Counseling, Social Work, Criminal Justice or related field. Six months to one year of prior experience working with clients preferred. Fluency in Spanish is preferred. WCA also strongly values the personal, lived experience of individuals from all backgrounds. Qualifications: Ability to work with a diverse client population and cultural backgrounds. Understanding of domestic violence, sexual assault and stalking issues. Ability to problem solve with clients. Ability to prioritize and manage multiple projects. Excellent written and verbal communication s k i lls. Ability to follow oral and written instructions. Good working knowledge of computer programs including Microsoft Word, Excel, Power Point, Internet and database programs. Ability to operate standard office equipment. Regular and predictable attendance require d . Responsible for providing own transportation to meet with clients and other community providers. Maintain confidentiality standards of the organization and in accordance with HIPPA standards . Commitment to the mission of the WCA . Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will be in a normal office environment while performing the duties of this job and will be required to sit, stand, walk and occasionally lift and/or move up to 10 pounds. In addition, employee will be required to drive to other locations to conduct company business. WCA is an E-Verify employer, and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
Under direct supervision, reviews applications and associated paperwork for good order, conducts suitability review to mitigate risk for new business, reinstatements, and policy changes, within established approval limits that involve minimal complexity, risk, and financial impact. WHAT YOU'LL DO: Under direct supervision, analyzes data related to suitability for all simplified issue life insurance applications, in order to determine what benefits, if any, can be offered, and in order to mitigate financial risk to the company. Reviews and verifies the accuracy and completeness of applications to include premium handling. Is thorough when performing reviews, accurately documents and maintains underwriting files, and ensures the effective use of procedures in accordance with business practices and compliance with state and federal regulations. Communicates effectively with brokers, agencies, and/or other sources concerning outstanding requirements, underwriting decisions, and pre-screen reviews of potential applicants. Communicates effectively with internal and external customers; verbal and written communication is clear, concise and professional; uses appropriate grammar and spelling in written correspondence. Develops and maintains a strong, positive working relationship and rapport with the field force. Delivers an exceptional customer service experience by providing appropriate product/process education and demonstrating a high level of responsiveness and follow-up on commitments. Handles and prioritizes multiple concurrent tasks. Takes ownership of the case handling and facilitates the work flow in a way that is seamless to the customer. Meets or exceeds time service, quality and customer service expectations as defined by management; ensures timely responses to internal and external customers submitted via phone, email, and workflow system. Proactively recognizes problems and works collaboratively to recommend process improvements to enhance customer service, increase efficiency or reduce unnecessary steps/hand-offs. This position requires extensive or prolonged typing/keyboarding. This position is in a fast-paced, high volume environment with set production goals. ABOUT YOU: You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do. You are able to work remotely and have access to high-speed internet. Ability to make decisions and justify the decisions with sound and logical reasoning. Strong drive for results, problem solving skills, mathematical aptitude, and attention to detail. Experience working in customer service, ability to collaborate effectively, takes full end to end ownership of assigned work load. Ability to multitask effectively, work under pressure, meet deadline requirements and be flexible to meet changing customer needs. Strong relationship building with internal and external business partners, through effective written and verbal communication. Basic computer skills using various software packages including word-processing, spreadsheet, and electronic mail. VALUABLE EXPERIENCE: Experience working in the insurance or financial industry. Underwriting experience is highly desired. WHAT WE CAN OFFER YOU: A diverse workplace where associates feel a sense of belonging. An organization that feels like a small, close-knit community and has the strength of a Fortune 500 company. Tuition reimbursement, training and career development. Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance. Flexible spending accounts for healthcare and childcare needs. 401(k) plan with a 2% company contribution and 6% company match. Competitive pay with an opportunity for incentives for all associates. Flexible work schedules with a healthy amount of paid time off. For more information regarding available benefits, please visit our Career Site. Minimum: $19.11 MidPoint: $24.61 Maximum: $30.11 Pay commensurate with experience. MUTUAL OF OMAHA: Mutual of Omaha serves more than 4.8 million individual product customers and 39,000 employer groups. Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path. From day one, youll have the tools to be your best self at work. Here youll do meaningful work and your talents will have a positive impact on peoples lives as we help our customers protect what they care about and achieve their financial goals. Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged … feel a sense of belonging … and contribute to the companys exceptional future. Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER. For inquiries about the position or application process, contact our HR Helpline at 1-. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-. We are available Monday through Friday 7 am to 4:30 pm CST we will reply within 24 hours. Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
09/23/2021
Full time
Under direct supervision, reviews applications and associated paperwork for good order, conducts suitability review to mitigate risk for new business, reinstatements, and policy changes, within established approval limits that involve minimal complexity, risk, and financial impact. WHAT YOU'LL DO: Under direct supervision, analyzes data related to suitability for all simplified issue life insurance applications, in order to determine what benefits, if any, can be offered, and in order to mitigate financial risk to the company. Reviews and verifies the accuracy and completeness of applications to include premium handling. Is thorough when performing reviews, accurately documents and maintains underwriting files, and ensures the effective use of procedures in accordance with business practices and compliance with state and federal regulations. Communicates effectively with brokers, agencies, and/or other sources concerning outstanding requirements, underwriting decisions, and pre-screen reviews of potential applicants. Communicates effectively with internal and external customers; verbal and written communication is clear, concise and professional; uses appropriate grammar and spelling in written correspondence. Develops and maintains a strong, positive working relationship and rapport with the field force. Delivers an exceptional customer service experience by providing appropriate product/process education and demonstrating a high level of responsiveness and follow-up on commitments. Handles and prioritizes multiple concurrent tasks. Takes ownership of the case handling and facilitates the work flow in a way that is seamless to the customer. Meets or exceeds time service, quality and customer service expectations as defined by management; ensures timely responses to internal and external customers submitted via phone, email, and workflow system. Proactively recognizes problems and works collaboratively to recommend process improvements to enhance customer service, increase efficiency or reduce unnecessary steps/hand-offs. This position requires extensive or prolonged typing/keyboarding. This position is in a fast-paced, high volume environment with set production goals. ABOUT YOU: You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do. You are able to work remotely and have access to high-speed internet. Ability to make decisions and justify the decisions with sound and logical reasoning. Strong drive for results, problem solving skills, mathematical aptitude, and attention to detail. Experience working in customer service, ability to collaborate effectively, takes full end to end ownership of assigned work load. Ability to multitask effectively, work under pressure, meet deadline requirements and be flexible to meet changing customer needs. Strong relationship building with internal and external business partners, through effective written and verbal communication. Basic computer skills using various software packages including word-processing, spreadsheet, and electronic mail. VALUABLE EXPERIENCE: Experience working in the insurance or financial industry. Underwriting experience is highly desired. WHAT WE CAN OFFER YOU: A diverse workplace where associates feel a sense of belonging. An organization that feels like a small, close-knit community and has the strength of a Fortune 500 company. Tuition reimbursement, training and career development. Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance. Flexible spending accounts for healthcare and childcare needs. 401(k) plan with a 2% company contribution and 6% company match. Competitive pay with an opportunity for incentives for all associates. Flexible work schedules with a healthy amount of paid time off. For more information regarding available benefits, please visit our Career Site. Minimum: $19.11 MidPoint: $24.61 Maximum: $30.11 Pay commensurate with experience. MUTUAL OF OMAHA: Mutual of Omaha serves more than 4.8 million individual product customers and 39,000 employer groups. Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path. From day one, youll have the tools to be your best self at work. Here youll do meaningful work and your talents will have a positive impact on peoples lives as we help our customers protect what they care about and achieve their financial goals. Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged … feel a sense of belonging … and contribute to the companys exceptional future. Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER. For inquiries about the position or application process, contact our HR Helpline at 1-. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-. We are available Monday through Friday 7 am to 4:30 pm CST we will reply within 24 hours. Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
Under supervision, underwrites small to medium-sized cases for new and renewal business, add-ons to existing clients, contract revisions, and other policyowner service work within established approval limits that involve an intermediate level of complexity, risk and financial impact. Creates proposal for this business as well as updates data in the appropriate systems. Completes bind processes once received. Underwrites new business cases (10-1000 lives) in accordance with company's risk tolerance levels. Evaluates renewal business and other rate and risk bearing analysis for existing clients within established approval limits. Works all product lines within Special Risks portfolio including, but not limited to: Intercollegiate Sports (ICS), K-12, Catastrophic, Custom, Motorsports, Rodeo, Gymnastics, Jockeys, Mandatory Student Accident (MSA's) and Girl Scouts. WHAT YOU'LL DO: Analyzes data related to the risk being underwritten for 10-1000 lives in order to determine what benefits, if any, can be offered and at what rates in order to mitigate financial risk to the company. Communicates with policy owners, applicants, brokers, agencies, and/or other sources concerning underwriting decisions and procedures. Assures that work is monitored for quantity and quality, and that work improvements in performance and productivity are identified and implemented on a continuous basis. Assists in assuring that objectives, standards, policies, and business plans for the underwriting department are established, implemented, reported and monitored. Provides for technical assistance and training as necessary. Underwrites all cases sizes from 10-500 lives. Conducts research in order to secure additional data needed to make determinations on benefits and rates. Set ups and adjust plan designs in the manual rating system. Works all product lines within the special risk portfolio including, but not limited to products listed above. Assists in completing questionnaires for large case RFP's and partners with law and compliance to complete Communicates with salesforce, brokers, and/or other sources concerning underwriting decisions and procedures Evaluates renewal business and other rate and risk bearing analysis for inforce groups. Maintains current knowledge of underwriting guidelines, pricing guidelines and product knowledge. Consistently meets or exceeds quality of work and time service expectations. Reviews industry publications and stays abreast of Federal, State, and business regulations governing group insurance products. Participates, and may lead, the training and mentoring of new or experienced underwriters. ABOUT YOU: You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do. You are able to work remotely and have access to high-speed internet. Underwriting knowledge and expertise. Ability to make decisions and justify the decisions with sound and logical reasoning. Attention to detail. Creative problem-solving skills. Strong mathematical aptitude. Strong relationship building with internal and external business partners. Ability to rely on experience and judgement to plan and accomplish goals. Financial aptitude for understanding pricing strategies and their potential impact on financial results. Confidential and Proprietary Proficient computer skills using various software packages including word-processing, spreadsheet, and electronic mail. Knowledge and experience with group life, disability and dental product lines. Strong business acumen and industry knowledge. Understanding of the laws, rules and regulations which impact employee benefits. Action oriented and customer focused. Strong ability to maintain composure, negotiate and resolve conflicts. Ability to make quality decisions and justify the decisions with sound and logical reasoning as well as high attention to detail. Strong analytical and creative problem-solving skills. Strong mathematical aptitude financial aptitude for understanding pricing strategies and their potential impact on financial results. Familiarity with a variety of Underwriting concepts, practices, and procedures and the ability to creatively apply them. Strong relationship building with internal and external business partners. Ability to effectively communicate verbally and in writing. Strong organizational, time management and prioritization skills. Commitment to active self-development and proactive technical learning. Proficient computer skills using various software packages including word-processing, spreadsheet, and electronic mail. Ability to work in a fast-paced, high volume environment VALUABLE EXPERIENCE: Knowledge and experience with Excel, Sales Database, and JIRA systems. Previous special risk underwriting skills and experience. Bachelor's degree in business, finance, economics, mathematics, and/or related field; or equivalent experience in insurance industry. WHAT WE CAN OFFER YOU: A diverse workplace where associates feel a sense of belonging. An organization that feels like a small, close-knit community and has the strength of a Fortune 500 company. Tuition reimbursement, training and career development. Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance. Flexible spending accounts for healthcare and childcare needs. 401(k) plan with a 2% company contribution and 6% company match. Competitive pay with an opportunity for incentives for all associates. Flexible work schedules with a healthy amount of paid time off. For more information regarding available benefits, please visit our Career Site. Pay range 44,465-87,715 Pay commensurate with experience. circa MUTUAL OF OMAHA: Mutual of Omaha serves more than 4.8 million individual product customers and 39,000 employer groups. Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path. From day one, youll have the tools to be your best self at work. Here youll do meaningful work and your talents will have a positive impact on peoples lives as we help our customers protect what they care about and achieve their financial goals. Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged … feel a sense of belonging … and contribute to the companys exceptional future. Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER. For inquiries about the position or application process, contact our HR Helpline at 1-. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-. We are available Monday through Friday 7 am to 4:30 pm CST we will reply within 24 hours. Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
09/15/2021
Full time
Under supervision, underwrites small to medium-sized cases for new and renewal business, add-ons to existing clients, contract revisions, and other policyowner service work within established approval limits that involve an intermediate level of complexity, risk and financial impact. Creates proposal for this business as well as updates data in the appropriate systems. Completes bind processes once received. Underwrites new business cases (10-1000 lives) in accordance with company's risk tolerance levels. Evaluates renewal business and other rate and risk bearing analysis for existing clients within established approval limits. Works all product lines within Special Risks portfolio including, but not limited to: Intercollegiate Sports (ICS), K-12, Catastrophic, Custom, Motorsports, Rodeo, Gymnastics, Jockeys, Mandatory Student Accident (MSA's) and Girl Scouts. WHAT YOU'LL DO: Analyzes data related to the risk being underwritten for 10-1000 lives in order to determine what benefits, if any, can be offered and at what rates in order to mitigate financial risk to the company. Communicates with policy owners, applicants, brokers, agencies, and/or other sources concerning underwriting decisions and procedures. Assures that work is monitored for quantity and quality, and that work improvements in performance and productivity are identified and implemented on a continuous basis. Assists in assuring that objectives, standards, policies, and business plans for the underwriting department are established, implemented, reported and monitored. Provides for technical assistance and training as necessary. Underwrites all cases sizes from 10-500 lives. Conducts research in order to secure additional data needed to make determinations on benefits and rates. Set ups and adjust plan designs in the manual rating system. Works all product lines within the special risk portfolio including, but not limited to products listed above. Assists in completing questionnaires for large case RFP's and partners with law and compliance to complete Communicates with salesforce, brokers, and/or other sources concerning underwriting decisions and procedures Evaluates renewal business and other rate and risk bearing analysis for inforce groups. Maintains current knowledge of underwriting guidelines, pricing guidelines and product knowledge. Consistently meets or exceeds quality of work and time service expectations. Reviews industry publications and stays abreast of Federal, State, and business regulations governing group insurance products. Participates, and may lead, the training and mentoring of new or experienced underwriters. ABOUT YOU: You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do. You are able to work remotely and have access to high-speed internet. Underwriting knowledge and expertise. Ability to make decisions and justify the decisions with sound and logical reasoning. Attention to detail. Creative problem-solving skills. Strong mathematical aptitude. Strong relationship building with internal and external business partners. Ability to rely on experience and judgement to plan and accomplish goals. Financial aptitude for understanding pricing strategies and their potential impact on financial results. Confidential and Proprietary Proficient computer skills using various software packages including word-processing, spreadsheet, and electronic mail. Knowledge and experience with group life, disability and dental product lines. Strong business acumen and industry knowledge. Understanding of the laws, rules and regulations which impact employee benefits. Action oriented and customer focused. Strong ability to maintain composure, negotiate and resolve conflicts. Ability to make quality decisions and justify the decisions with sound and logical reasoning as well as high attention to detail. Strong analytical and creative problem-solving skills. Strong mathematical aptitude financial aptitude for understanding pricing strategies and their potential impact on financial results. Familiarity with a variety of Underwriting concepts, practices, and procedures and the ability to creatively apply them. Strong relationship building with internal and external business partners. Ability to effectively communicate verbally and in writing. Strong organizational, time management and prioritization skills. Commitment to active self-development and proactive technical learning. Proficient computer skills using various software packages including word-processing, spreadsheet, and electronic mail. Ability to work in a fast-paced, high volume environment VALUABLE EXPERIENCE: Knowledge and experience with Excel, Sales Database, and JIRA systems. Previous special risk underwriting skills and experience. Bachelor's degree in business, finance, economics, mathematics, and/or related field; or equivalent experience in insurance industry. WHAT WE CAN OFFER YOU: A diverse workplace where associates feel a sense of belonging. An organization that feels like a small, close-knit community and has the strength of a Fortune 500 company. Tuition reimbursement, training and career development. Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance. Flexible spending accounts for healthcare and childcare needs. 401(k) plan with a 2% company contribution and 6% company match. Competitive pay with an opportunity for incentives for all associates. Flexible work schedules with a healthy amount of paid time off. For more information regarding available benefits, please visit our Career Site. Pay range 44,465-87,715 Pay commensurate with experience. circa MUTUAL OF OMAHA: Mutual of Omaha serves more than 4.8 million individual product customers and 39,000 employer groups. Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path. From day one, youll have the tools to be your best self at work. Here youll do meaningful work and your talents will have a positive impact on peoples lives as we help our customers protect what they care about and achieve their financial goals. Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged … feel a sense of belonging … and contribute to the companys exceptional future. Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER. For inquiries about the position or application process, contact our HR Helpline at 1-. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-. We are available Monday through Friday 7 am to 4:30 pm CST we will reply within 24 hours. Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.