Pizza Hut - Bluestem is looking for a full time or part time Store Supervisor for our location in West Fargo, ND. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Pizza Hut - Bluestem. Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You should love working with people and be a team leader. This role is full time or part time. We are hiring immediately, so submit your application today!
11/04/2025
Full time
Pizza Hut - Bluestem is looking for a full time or part time Store Supervisor for our location in West Fargo, ND. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Pizza Hut - Bluestem. Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You should love working with people and be a team leader. This role is full time or part time. We are hiring immediately, so submit your application today!
Pizza Hut - Bluestem is currently hiring a full time or part time Restaurant Supervisor for our West Fargo, ND location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Pizza Hut - Bluestem in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Pizza Hut - Bluestem is hiring immediately, so please apply today!
11/04/2025
Full time
Pizza Hut - Bluestem is currently hiring a full time or part time Restaurant Supervisor for our West Fargo, ND location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Pizza Hut - Bluestem in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Pizza Hut - Bluestem is hiring immediately, so please apply today!
Arby's - Castle Rock is looking for a full time or part time Store Supervisor for our location in Castle Rock, CO. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Arby's - Castle Rock. Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You should love working with people and be a team leader. This role is full time or part time. We are hiring immediately, so submit your application today!
11/04/2025
Full time
Arby's - Castle Rock is looking for a full time or part time Store Supervisor for our location in Castle Rock, CO. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Arby's - Castle Rock. Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You should love working with people and be a team leader. This role is full time or part time. We are hiring immediately, so submit your application today!
Arby's - Castle Rock is currently hiring a full time or part time Restaurant Supervisor for our Castle Rock, CO location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Arby's - Castle Rock in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Arby's - Castle Rock is hiring immediately, so please apply today!
11/04/2025
Full time
Arby's - Castle Rock is currently hiring a full time or part time Restaurant Supervisor for our Castle Rock, CO location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Arby's - Castle Rock in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Arby's - Castle Rock is hiring immediately, so please apply today!
The Associate Manager's primary responsibility is to assist in the management and direction of daily operations of an Abby's Restaurant, and to assure quality food, sanitation, and customer service. They are also responsible for supervision of all restaurant personnel and performance of administrative functions in the absence of the Manager. The position is responsible to assist in monitoring staffing levels compared to sales volume to ensure prompt, efficient, and courteous customer contact through employees in all service areas. The position circulates throughout the restaurant contacting customers and monitoring product and service quality during peak meal periods and assists in the production of quality food and beverage as assigned by the Manager. With sales in mind, this position is responsible for identifying and enhancing a continually increasing loyal customer base, reporting competitors' strengths and weaknesses, and other matters of marketing importance. Emphasis is placed on effective merchandising of the profitable food and beverage items and the suggestive sales of incremental items. The position is responsible for the successful implementation of new menus, menu ideas, and promotional programs. The position assists in monitoring all controllable costs including foods, beverages, labor, supplies, repairs and maintenance, and supervises employee compliance with procedures designed to maintain these areas at the most profitable levels. The position is responsible for training hourly staff, recommending promotions, discipline, and terminations and may be responsible to interview and select hourly employees. The position participates in coordinating and guiding the training of Assistant Managers. The position assists in stimulating positive employee morale and minimizing staff turnover through use of proper communication, motivation, and counseling techniques. The position guides and directs subordinate activities to maximize productivity and ensure efficient customer flow. Successful completion of a Background Check and Drug Screen required for this position. Benefits Include: 401k Medical, Dental, and/or Vision Insurance Reduced cost employee meal Paid Sick Leave Paid Vacation Bonus Program PI80ddf85fa88b-9626
11/01/2025
Full time
The Associate Manager's primary responsibility is to assist in the management and direction of daily operations of an Abby's Restaurant, and to assure quality food, sanitation, and customer service. They are also responsible for supervision of all restaurant personnel and performance of administrative functions in the absence of the Manager. The position is responsible to assist in monitoring staffing levels compared to sales volume to ensure prompt, efficient, and courteous customer contact through employees in all service areas. The position circulates throughout the restaurant contacting customers and monitoring product and service quality during peak meal periods and assists in the production of quality food and beverage as assigned by the Manager. With sales in mind, this position is responsible for identifying and enhancing a continually increasing loyal customer base, reporting competitors' strengths and weaknesses, and other matters of marketing importance. Emphasis is placed on effective merchandising of the profitable food and beverage items and the suggestive sales of incremental items. The position is responsible for the successful implementation of new menus, menu ideas, and promotional programs. The position assists in monitoring all controllable costs including foods, beverages, labor, supplies, repairs and maintenance, and supervises employee compliance with procedures designed to maintain these areas at the most profitable levels. The position is responsible for training hourly staff, recommending promotions, discipline, and terminations and may be responsible to interview and select hourly employees. The position participates in coordinating and guiding the training of Assistant Managers. The position assists in stimulating positive employee morale and minimizing staff turnover through use of proper communication, motivation, and counseling techniques. The position guides and directs subordinate activities to maximize productivity and ensure efficient customer flow. Successful completion of a Background Check and Drug Screen required for this position. Benefits Include: 401k Medical, Dental, and/or Vision Insurance Reduced cost employee meal Paid Sick Leave Paid Vacation Bonus Program PI80ddf85fa88b-9626
Company Name: Company Confidential Position: Bookkeeper Location: Minneapolis, MN Are you an experienced billing, general ledger, and cash management accounting professional seeking a new role with a stable, growing company? Do you have experience working in a fast-paced setting where you need to keep focus on daily invoicing and accuracy, while also reviewing reports to identify changes, corrections, and inaccuracies? Can you establish trust and develop relationships with people at all levels within and outside the organization? Company Confidential, located in Greater Minneapolis, is seeking an experienced and self-motivated Bookkeeper to join our team. Reporting to the Director of Operations, this position is an integral part of our small yet mighty, hard-working office administrative team. This people-facing role combines accounting, reconciliation, payroll, and a variety of administrative duties - perfect for someone who enjoys variety, takes pride in accuracy, and thrives in a fast-paced office environment. What We're Looking For:Self-starter and proactive Analytical problem-solving ability Strong attention to detail and accuracy Initiative and willingness to pitch in as part of a team Positive attitude and customer service-oriented Ability to handle confidential information with discretion Comfortable working in a close-knit yet professional office environment Essential Job Duties Accounting Responsibilities:Maintain accurate and up-to-date financial records for the organization Perform general accounting duties related to AP, AR and cash management Perform general ledger accounting and reconciliation Prepare and review budget, revenue, expense, payroll, invoices, and other accounting documents Administer payroll, commissions and benefits including support of 1099 and W2's Support business projects from an accounting and control perspective Collaboration with external auditors Operations and Administrative Support:Answering phone calls, responding to emails, and handling correspondence Maintain office supplies inventory and place orders as needed Help arrange small orders and sample shipments Oversee office maintenance and ensure a clean and organized work environment Coordinate and manage administrative functions, appointments, and travel arrangements for staff members Education and Qualifications:Associate's degree or higher in accounting, finance, business administration, or closely related field is preferred 2-3 years of full-cycle bookkeeping, transactional accounting, including accounts receivable (AR) and accounts payable (AP), in a similar role is required Strong knowledge of accounting principles and the ability to apply them effectively Payroll processing experience Proficient in general ledger accounting Experience in financial report writing and analysis Excellent verbal and written communication skills MS Office proficiency (Outlook, Teams, Word, PowerPoint, and intermediate Excel) Familiar with and ability to learn ERP accounting software Proficiency in the use of Mac computers is preferred Certifications (CB, CPB, CPP, etc.) are always a plus Our Total Rewards: Company Confidential is a growing company offering stability, competitive salaries, and comprehensive benefit options coupled with a collaborative team environment to help you succeed in your career. We believe in rewarding great performance and offer various incentive plans and performance bonuses. With over 40 years of experience serving the restaurant, food manufacturing, service industry, health, and alcohol industries, Company Confidential is a global marketer of agricultural ingredients from around the world. We are a family-owned and certified minority-owned company in Greater Minneapolis delivering consistent, high-quality ingredients to our diverse customer base with exceptional service. Company Confidential is an Equal Opportunity Employer.
11/01/2025
Full time
Company Name: Company Confidential Position: Bookkeeper Location: Minneapolis, MN Are you an experienced billing, general ledger, and cash management accounting professional seeking a new role with a stable, growing company? Do you have experience working in a fast-paced setting where you need to keep focus on daily invoicing and accuracy, while also reviewing reports to identify changes, corrections, and inaccuracies? Can you establish trust and develop relationships with people at all levels within and outside the organization? Company Confidential, located in Greater Minneapolis, is seeking an experienced and self-motivated Bookkeeper to join our team. Reporting to the Director of Operations, this position is an integral part of our small yet mighty, hard-working office administrative team. This people-facing role combines accounting, reconciliation, payroll, and a variety of administrative duties - perfect for someone who enjoys variety, takes pride in accuracy, and thrives in a fast-paced office environment. What We're Looking For:Self-starter and proactive Analytical problem-solving ability Strong attention to detail and accuracy Initiative and willingness to pitch in as part of a team Positive attitude and customer service-oriented Ability to handle confidential information with discretion Comfortable working in a close-knit yet professional office environment Essential Job Duties Accounting Responsibilities:Maintain accurate and up-to-date financial records for the organization Perform general accounting duties related to AP, AR and cash management Perform general ledger accounting and reconciliation Prepare and review budget, revenue, expense, payroll, invoices, and other accounting documents Administer payroll, commissions and benefits including support of 1099 and W2's Support business projects from an accounting and control perspective Collaboration with external auditors Operations and Administrative Support:Answering phone calls, responding to emails, and handling correspondence Maintain office supplies inventory and place orders as needed Help arrange small orders and sample shipments Oversee office maintenance and ensure a clean and organized work environment Coordinate and manage administrative functions, appointments, and travel arrangements for staff members Education and Qualifications:Associate's degree or higher in accounting, finance, business administration, or closely related field is preferred 2-3 years of full-cycle bookkeeping, transactional accounting, including accounts receivable (AR) and accounts payable (AP), in a similar role is required Strong knowledge of accounting principles and the ability to apply them effectively Payroll processing experience Proficient in general ledger accounting Experience in financial report writing and analysis Excellent verbal and written communication skills MS Office proficiency (Outlook, Teams, Word, PowerPoint, and intermediate Excel) Familiar with and ability to learn ERP accounting software Proficiency in the use of Mac computers is preferred Certifications (CB, CPB, CPP, etc.) are always a plus Our Total Rewards: Company Confidential is a growing company offering stability, competitive salaries, and comprehensive benefit options coupled with a collaborative team environment to help you succeed in your career. We believe in rewarding great performance and offer various incentive plans and performance bonuses. With over 40 years of experience serving the restaurant, food manufacturing, service industry, health, and alcohol industries, Company Confidential is a global marketer of agricultural ingredients from around the world. We are a family-owned and certified minority-owned company in Greater Minneapolis delivering consistent, high-quality ingredients to our diverse customer base with exceptional service. Company Confidential is an Equal Opportunity Employer.
Role Overview: Working together, supporting your team, and reaching high-end for the best in a high-volume, high-paced environment is second nature to you. Relocation Assistance Available! Sodexo's Campus Segment is seeking an experienced Executive Chef 2 to lead culinary operations at the University of Southern Maine in Portland, ME . This is a unique multi-campus environment spanning three Southern Maine towns, with operations that are primarily retail and catering focused. Retail venues include a food court, a We Proudly Brew Starbucks, and multiple kiosks across the Portland and Gorham campuses. As the Executive Chef, you will serve as the culinary leader, teacher, and trainer for all kitchen operations. You'll oversee a talented team of culinary staff, drive innovation in retail and catering menus, and ensure a high standard of food quality and service across the campus. What You'll Do: Provide hands-on leadership in culinary planning, menu development, and catering execution Oversee daily food production, including retail and catering operations, ensuring consistency and excellence Manage purchasing, production levels, inventory controls, and recipe compliance Ensure food and labor costs are effectively managed with proactive solutions Recruit, interview, hire, train, and develop culinary staff Implement and monitor HACCP and all food safety standards Drive customer satisfaction through high-quality, creative food offerings Partner with campus leadership to deliver innovative dining experiences that reflect student and client needs What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: Proven success in culinary leadership within a high-volume, quality-focused environment Experience managing and developing high-performing teams Strong track record of excellence in food safety, sanitation, and guest satisfaction Ability to lead and implement systems and processes to improve efficiency and outcomes Creativity and passion for culinary innovation with the ability to "wow" clients and guests Strong communication skills and customer service focus Culinary degree preferred Experience managing food operations with $1M+ in revenue Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form . Qualifications & Requirements: Minimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
10/31/2025
Full time
Role Overview: Working together, supporting your team, and reaching high-end for the best in a high-volume, high-paced environment is second nature to you. Relocation Assistance Available! Sodexo's Campus Segment is seeking an experienced Executive Chef 2 to lead culinary operations at the University of Southern Maine in Portland, ME . This is a unique multi-campus environment spanning three Southern Maine towns, with operations that are primarily retail and catering focused. Retail venues include a food court, a We Proudly Brew Starbucks, and multiple kiosks across the Portland and Gorham campuses. As the Executive Chef, you will serve as the culinary leader, teacher, and trainer for all kitchen operations. You'll oversee a talented team of culinary staff, drive innovation in retail and catering menus, and ensure a high standard of food quality and service across the campus. What You'll Do: Provide hands-on leadership in culinary planning, menu development, and catering execution Oversee daily food production, including retail and catering operations, ensuring consistency and excellence Manage purchasing, production levels, inventory controls, and recipe compliance Ensure food and labor costs are effectively managed with proactive solutions Recruit, interview, hire, train, and develop culinary staff Implement and monitor HACCP and all food safety standards Drive customer satisfaction through high-quality, creative food offerings Partner with campus leadership to deliver innovative dining experiences that reflect student and client needs What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: Proven success in culinary leadership within a high-volume, quality-focused environment Experience managing and developing high-performing teams Strong track record of excellence in food safety, sanitation, and guest satisfaction Ability to lead and implement systems and processes to improve efficiency and outcomes Creativity and passion for culinary innovation with the ability to "wow" clients and guests Strong communication skills and customer service focus Culinary degree preferred Experience managing food operations with $1M+ in revenue Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form . Qualifications & Requirements: Minimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Role Overview: Sodexo is seeking an Executive Chef for Northern Arizona University located in Flagstaff, AZ . The Executive Chef will oversee the culinary operations of a full service casual restaurant on the edge of campus serving the campus community as well as the Flagstaff community. Intention is to be accesssible to students as well as a viable dining experience for Flagstqaff locals and visitors. The restaurant team is an important part of the entire campus dining team. Northern Arizona University is a medium sized public university with large residential population. Campus does have HRM program. Restaurant catering is growing as well as the reputation of the restaurant itself. Currently holds the best restaurant chili in Flagstaff trophy! What You'll Do: manage restaurant culinary operations - averaging 125-200 covers per day ensure Customer & Client satisfaction Manages food & physical safety program responsible for purchasing, menu compliance, inventory, food cost analysis and food production forecasting; ensure Sodexo Culinary standards including recipe compliance and food quality are implemented; develop and motivate team members to embrace culinary innovations; and have working knowledge of automated food inventory, ordering, production and management systems . What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: a strong culinary background in a restaurant setting with the demonstrated ability to stay current with new culinary trends; excellent leadership and communication skills with the ability to maintain the highest of culinary standards; strong coaching and employee development skills; and have a passion for food and innovation. Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form . Qualifications & Requirements: Minimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
10/31/2025
Full time
Role Overview: Sodexo is seeking an Executive Chef for Northern Arizona University located in Flagstaff, AZ . The Executive Chef will oversee the culinary operations of a full service casual restaurant on the edge of campus serving the campus community as well as the Flagstaff community. Intention is to be accesssible to students as well as a viable dining experience for Flagstqaff locals and visitors. The restaurant team is an important part of the entire campus dining team. Northern Arizona University is a medium sized public university with large residential population. Campus does have HRM program. Restaurant catering is growing as well as the reputation of the restaurant itself. Currently holds the best restaurant chili in Flagstaff trophy! What You'll Do: manage restaurant culinary operations - averaging 125-200 covers per day ensure Customer & Client satisfaction Manages food & physical safety program responsible for purchasing, menu compliance, inventory, food cost analysis and food production forecasting; ensure Sodexo Culinary standards including recipe compliance and food quality are implemented; develop and motivate team members to embrace culinary innovations; and have working knowledge of automated food inventory, ordering, production and management systems . What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: a strong culinary background in a restaurant setting with the demonstrated ability to stay current with new culinary trends; excellent leadership and communication skills with the ability to maintain the highest of culinary standards; strong coaching and employee development skills; and have a passion for food and innovation. Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form . Qualifications & Requirements: Minimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Role Overview: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day! Sodexo is seeking a Food Operations Manager 3 for SSM St. Clare - Baraboo Hospital located in Baraboo, WI. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being What You'll Do: The successful candidate will: have oversight of day-to-day operations; deliver high quality food service; manages cash handling protocols & control procedures according to Sodexo policies; mentor, develop, and retain frontline staff; develop and maintain client and customer relationships; perform management functions that include direct supervision of hourly associates including employee development; What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: have a background in food service or culinary management; proven ability to mentor, train, and coach frontline employees; can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or have exceptional organization, attention to detail, and a self-starter mindset; Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form . Qualifications & Requirements: Minimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
10/31/2025
Full time
Role Overview: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day! Sodexo is seeking a Food Operations Manager 3 for SSM St. Clare - Baraboo Hospital located in Baraboo, WI. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being What You'll Do: The successful candidate will: have oversight of day-to-day operations; deliver high quality food service; manages cash handling protocols & control procedures according to Sodexo policies; mentor, develop, and retain frontline staff; develop and maintain client and customer relationships; perform management functions that include direct supervision of hourly associates including employee development; What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring: have a background in food service or culinary management; proven ability to mentor, train, and coach frontline employees; can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or have exceptional organization, attention to detail, and a self-starter mindset; Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form . Qualifications & Requirements: Minimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Pay: $115000 per year - $130000 per year At Great Wolf, theDirector of Food&Beverageleads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Join our Pack: Grow your career:A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels Great Perks:Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training Prioritize Your Well-Being:We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund Celebrate Your Uniqueness:Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties&Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food&beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding&training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food&Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications&Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs Estimated Salary Range: $115000 per year - $130000 per year annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, andbusiness or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions We are hiring immediately, with relocation packages available. Click on"Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover . click apply for full job details
10/08/2025
Full time
Pay: $115000 per year - $130000 per year At Great Wolf, theDirector of Food&Beverageleads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Join our Pack: Grow your career:A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels Great Perks:Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training Prioritize Your Well-Being:We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund Celebrate Your Uniqueness:Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties&Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food&beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding&training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food&Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications&Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs Estimated Salary Range: $115000 per year - $130000 per year annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, andbusiness or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions We are hiring immediately, with relocation packages available. Click on"Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover . click apply for full job details
Opportunity : Spa Receptionist - Full Time or Part Time - $23.15/hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel & Still Spa, youre empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day. If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality. Perks and Benefits: The Woodmark Hotel & Still Spa offers qualifying Team Members these unique perks & benefits. Perks for ALL Team Members: Easy access to work - centrally located in Kirkland, Washington. Free on-property parking for all Team Members. Daily Meal Credit - $6.00/day automatically added to your paycheck for each shift worked on-site for 5+ hours for all Team Members. Team Member appreciation events and recognition celebrations. Coffee & Tea Team Members enjoy daily complimentary drip coffee & tea. Restaurant discounts Team Members enjoy a 30% discount at The Woodmark Hotel & Still Spas restaurant, Carillon Kitchen. Spa discounts Team members enjoy a 30% discount at The Woodmark Hotel & Still Spa on all spa services and retail products at Still Spa. Holiday Bonus Pay Hotel Room night discounts for Team Members and their Friends & Family. Carillon Point property discounts at restaurants and businesses. LifeMart discount program through ADP. 401(k) Plan after 1-year of employment with employer contribution. Team Member Assistance Program Free & confidential counseling program Paid Time Off (PTO) 17+ days per year for Full-Time Team Members. Complimentary Life Insurance for Full-Time Team Members. Voluntary Medical Insurance Full-Time Team Members. Voluntary Dental Insurance Full-Time Team Members. Voluntary Vision Insurance Full-Time Team Members. Voluntary Accident & Critical Illness Insurance Full-Time Team Members. Voluntary Pet Insurance Full-Time Team Members. What We Are Looking For: The Spa Receptionist is responsible for greeting spa guests in a friendly and professional manner. They will book spa services and perform basic reception duties for the Still Spa. They will provide exceptional service to create an extraordinary guest experience, as well as maintain the AAA Four Diamond Standards. The Spa Receptionist shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service. The hourly rate for this position is $23.15 / hour. Mornings, evenings, and weekend availability required. Greets and welcomes guests upon arrival Accepts payment from guests Distributes locker keys, spa robes, slippers, etc. Completes opening and/or closing tasks Gives guests a tour of the facilities as required Maintains accurate records of locker availability Answer questions regarding spa services and retail products (must attend product training) Maintain call log at the front desk; call guests prior to appointment to confirm date and time of service Maintains strong knowledge of all spa services, including benefits and uses of each Uses book4time system to book appointments and ring up retail merchandise Contacts appropriate party if necessary, when a guest problem is reported Answers incoming guests calls and transfers appropriately Provides general hotel information for guests Exemplifies the Woodmark Standards of Excellence Attends appropriate hotel and departmental meetings Maintains guest/client confidentiality Resolves guest problems and is empowered to act in absence of manager Maintains records for all VIPs, special requests, etc. Maintains an up to date working knowledge of all hotel amenities as well as any special events Interacts with hotel staff in a professional manner and assist other departments when necessary Upsells other hotel services and amenities to guests Must maintain strong email communication regarding shift changing and client requests updating internal notes to keep other spa desk member informed Must be able to accurately follow verbal and written instructions Must be detailed-orientated and able work well under pressure fast-paced environment Must possesses excellent listening and communication skills Ability to work a flexible schedule that includes evenings, weekends and holidays Ability to book and organize events related to the spa. Always maintains a professional demeanor and attitude; effectively interact with guests and associates, and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Maintains constant awareness of safety issues; reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment. Maintains a professional appearance and follows all Woodmark Appearance Standards. Remains alert, courteous and helpful to the guests and colleagues at all times. Assists new hires with paper work and logging on to computer Utilize Birch Street to maintain and track retail inventory Packages and sends product to clients Performs other duties as assigned EXPERIENCE & EDUCATION: High school diploma or equivalent required At least one year customer service experience required JOB REQUIREMENTS: Must be a United States citizen or possess a valid work permit Must be at least 18 years of age Must have a natural ability to interact with others Must be able to read, write and speak English Must be able to accurately follow verbal and written instructions Must possesses excellent communication skills Must have excellent listening skills Must be able to work in a fast-paced environment Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: Must be able to sit throughout the shift, with intermittent periods of standing and walking; Must be able to lift, carry push & pull up to 25 lbs occasionally. Must be able to perform simple grasping, fine manipulation, squeezing and repetitive hand & arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis; While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat); This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PIc7bd3ebf6c25-7212
10/05/2025
Full time
Opportunity : Spa Receptionist - Full Time or Part Time - $23.15/hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel & Still Spa, youre empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day. If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality. Perks and Benefits: The Woodmark Hotel & Still Spa offers qualifying Team Members these unique perks & benefits. Perks for ALL Team Members: Easy access to work - centrally located in Kirkland, Washington. Free on-property parking for all Team Members. Daily Meal Credit - $6.00/day automatically added to your paycheck for each shift worked on-site for 5+ hours for all Team Members. Team Member appreciation events and recognition celebrations. Coffee & Tea Team Members enjoy daily complimentary drip coffee & tea. Restaurant discounts Team Members enjoy a 30% discount at The Woodmark Hotel & Still Spas restaurant, Carillon Kitchen. Spa discounts Team members enjoy a 30% discount at The Woodmark Hotel & Still Spa on all spa services and retail products at Still Spa. Holiday Bonus Pay Hotel Room night discounts for Team Members and their Friends & Family. Carillon Point property discounts at restaurants and businesses. LifeMart discount program through ADP. 401(k) Plan after 1-year of employment with employer contribution. Team Member Assistance Program Free & confidential counseling program Paid Time Off (PTO) 17+ days per year for Full-Time Team Members. Complimentary Life Insurance for Full-Time Team Members. Voluntary Medical Insurance Full-Time Team Members. Voluntary Dental Insurance Full-Time Team Members. Voluntary Vision Insurance Full-Time Team Members. Voluntary Accident & Critical Illness Insurance Full-Time Team Members. Voluntary Pet Insurance Full-Time Team Members. What We Are Looking For: The Spa Receptionist is responsible for greeting spa guests in a friendly and professional manner. They will book spa services and perform basic reception duties for the Still Spa. They will provide exceptional service to create an extraordinary guest experience, as well as maintain the AAA Four Diamond Standards. The Spa Receptionist shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service. The hourly rate for this position is $23.15 / hour. Mornings, evenings, and weekend availability required. Greets and welcomes guests upon arrival Accepts payment from guests Distributes locker keys, spa robes, slippers, etc. Completes opening and/or closing tasks Gives guests a tour of the facilities as required Maintains accurate records of locker availability Answer questions regarding spa services and retail products (must attend product training) Maintain call log at the front desk; call guests prior to appointment to confirm date and time of service Maintains strong knowledge of all spa services, including benefits and uses of each Uses book4time system to book appointments and ring up retail merchandise Contacts appropriate party if necessary, when a guest problem is reported Answers incoming guests calls and transfers appropriately Provides general hotel information for guests Exemplifies the Woodmark Standards of Excellence Attends appropriate hotel and departmental meetings Maintains guest/client confidentiality Resolves guest problems and is empowered to act in absence of manager Maintains records for all VIPs, special requests, etc. Maintains an up to date working knowledge of all hotel amenities as well as any special events Interacts with hotel staff in a professional manner and assist other departments when necessary Upsells other hotel services and amenities to guests Must maintain strong email communication regarding shift changing and client requests updating internal notes to keep other spa desk member informed Must be able to accurately follow verbal and written instructions Must be detailed-orientated and able work well under pressure fast-paced environment Must possesses excellent listening and communication skills Ability to work a flexible schedule that includes evenings, weekends and holidays Ability to book and organize events related to the spa. Always maintains a professional demeanor and attitude; effectively interact with guests and associates, and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Maintains constant awareness of safety issues; reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment. Maintains a professional appearance and follows all Woodmark Appearance Standards. Remains alert, courteous and helpful to the guests and colleagues at all times. Assists new hires with paper work and logging on to computer Utilize Birch Street to maintain and track retail inventory Packages and sends product to clients Performs other duties as assigned EXPERIENCE & EDUCATION: High school diploma or equivalent required At least one year customer service experience required JOB REQUIREMENTS: Must be a United States citizen or possess a valid work permit Must be at least 18 years of age Must have a natural ability to interact with others Must be able to read, write and speak English Must be able to accurately follow verbal and written instructions Must possesses excellent communication skills Must have excellent listening skills Must be able to work in a fast-paced environment Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: Must be able to sit throughout the shift, with intermittent periods of standing and walking; Must be able to lift, carry push & pull up to 25 lbs occasionally. Must be able to perform simple grasping, fine manipulation, squeezing and repetitive hand & arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis; While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat); This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PIc7bd3ebf6c25-7212
Opportunity : Spa Receptionist - Full Time or Part Time - $23.15/hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel & Still Spa, youre empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day. If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality. Perks and Benefits: The Woodmark Hotel & Still Spa offers qualifying Team Members these unique perks & benefits. Perks for ALL Team Members: Easy access to work - centrally located in Kirkland, Washington. Free on-property parking for all Team Members. Daily Meal Credit - $6.00/day automatically added to your paycheck for each shift worked on-site for 5+ hours for all Team Members. Team Member appreciation events and recognition celebrations. Coffee & Tea Team Members enjoy daily complimentary drip coffee & tea. Restaurant discounts Team Members enjoy a 30% discount at The Woodmark Hotel & Still Spas restaurant, Carillon Kitchen. Spa discounts Team members enjoy a 30% discount at The Woodmark Hotel & Still Spa on all spa services and retail products at Still Spa. Holiday Bonus Pay Hotel Room night discounts for Team Members and their Friends & Family. Carillon Point property discounts at restaurants and businesses. LifeMart discount program through ADP. 401(k) Plan after 1-year of employment with employer contribution. Team Member Assistance Program Free & confidential counseling program Paid Time Off (PTO) 17+ days per year for Full-Time Team Members. Complimentary Life Insurance for Full-Time Team Members. Voluntary Medical Insurance Full-Time Team Members. Voluntary Dental Insurance Full-Time Team Members. Voluntary Vision Insurance Full-Time Team Members. Voluntary Accident & Critical Illness Insurance Full-Time Team Members. Voluntary Pet Insurance Full-Time Team Members. What We Are Looking For: The Spa Receptionist is responsible for greeting spa guests in a friendly and professional manner. They will book spa services and perform basic reception duties for the Still Spa. They will provide exceptional service to create an extraordinary guest experience, as well as maintain the AAA Four Diamond Standards. The Spa Receptionist shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service. The hourly rate for this position is $23.15 / hour. Mornings, evenings, and weekend availability required. Greets and welcomes guests upon arrival Accepts payment from guests Distributes locker keys, spa robes, slippers, etc. Completes opening and/or closing tasks Gives guests a tour of the facilities as required Maintains accurate records of locker availability Answer questions regarding spa services and retail products (must attend product training) Maintain call log at the front desk; call guests prior to appointment to confirm date and time of service Maintains strong knowledge of all spa services, including benefits and uses of each Uses book4time system to book appointments and ring up retail merchandise Contacts appropriate party if necessary, when a guest problem is reported Answers incoming guests calls and transfers appropriately Provides general hotel information for guests Exemplifies the Woodmark Standards of Excellence Attends appropriate hotel and departmental meetings Maintains guest/client confidentiality Resolves guest problems and is empowered to act in absence of manager Maintains records for all VIPs, special requests, etc. Maintains an up to date working knowledge of all hotel amenities as well as any special events Interacts with hotel staff in a professional manner and assist other departments when necessary Upsells other hotel services and amenities to guests Must maintain strong email communication regarding shift changing and client requests updating internal notes to keep other spa desk member informed Must be able to accurately follow verbal and written instructions Must be detailed-orientated and able work well under pressure fast-paced environment Must possesses excellent listening and communication skills Ability to work a flexible schedule that includes evenings, weekends and holidays Ability to book and organize events related to the spa. Always maintains a professional demeanor and attitude; effectively interact with guests and associates, and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Maintains constant awareness of safety issues; reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment. Maintains a professional appearance and follows all Woodmark Appearance Standards. Remains alert, courteous and helpful to the guests and colleagues at all times. Assists new hires with paper work and logging on to computer Utilize Birch Street to maintain and track retail inventory Packages and sends product to clients Performs other duties as assigned EXPERIENCE & EDUCATION: High school diploma or equivalent required At least one year customer service experience required JOB REQUIREMENTS: Must be a United States citizen or possess a valid work permit Must be at least 18 years of age Must have a natural ability to interact with others Must be able to read, write and speak English Must be able to accurately follow verbal and written instructions Must possesses excellent communication skills Must have excellent listening skills Must be able to work in a fast-paced environment Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: Must be able to sit throughout the shift, with intermittent periods of standing and walking; Must be able to lift, carry push & pull up to 25 lbs occasionally. Must be able to perform simple grasping, fine manipulation, squeezing and repetitive hand & arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis; While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat); This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PIc7bd3ebf6c25-7212
10/05/2025
Full time
Opportunity : Spa Receptionist - Full Time or Part Time - $23.15/hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel & Still Spa, youre empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day. If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality. Perks and Benefits: The Woodmark Hotel & Still Spa offers qualifying Team Members these unique perks & benefits. Perks for ALL Team Members: Easy access to work - centrally located in Kirkland, Washington. Free on-property parking for all Team Members. Daily Meal Credit - $6.00/day automatically added to your paycheck for each shift worked on-site for 5+ hours for all Team Members. Team Member appreciation events and recognition celebrations. Coffee & Tea Team Members enjoy daily complimentary drip coffee & tea. Restaurant discounts Team Members enjoy a 30% discount at The Woodmark Hotel & Still Spas restaurant, Carillon Kitchen. Spa discounts Team members enjoy a 30% discount at The Woodmark Hotel & Still Spa on all spa services and retail products at Still Spa. Holiday Bonus Pay Hotel Room night discounts for Team Members and their Friends & Family. Carillon Point property discounts at restaurants and businesses. LifeMart discount program through ADP. 401(k) Plan after 1-year of employment with employer contribution. Team Member Assistance Program Free & confidential counseling program Paid Time Off (PTO) 17+ days per year for Full-Time Team Members. Complimentary Life Insurance for Full-Time Team Members. Voluntary Medical Insurance Full-Time Team Members. Voluntary Dental Insurance Full-Time Team Members. Voluntary Vision Insurance Full-Time Team Members. Voluntary Accident & Critical Illness Insurance Full-Time Team Members. Voluntary Pet Insurance Full-Time Team Members. What We Are Looking For: The Spa Receptionist is responsible for greeting spa guests in a friendly and professional manner. They will book spa services and perform basic reception duties for the Still Spa. They will provide exceptional service to create an extraordinary guest experience, as well as maintain the AAA Four Diamond Standards. The Spa Receptionist shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service. The hourly rate for this position is $23.15 / hour. Mornings, evenings, and weekend availability required. Greets and welcomes guests upon arrival Accepts payment from guests Distributes locker keys, spa robes, slippers, etc. Completes opening and/or closing tasks Gives guests a tour of the facilities as required Maintains accurate records of locker availability Answer questions regarding spa services and retail products (must attend product training) Maintain call log at the front desk; call guests prior to appointment to confirm date and time of service Maintains strong knowledge of all spa services, including benefits and uses of each Uses book4time system to book appointments and ring up retail merchandise Contacts appropriate party if necessary, when a guest problem is reported Answers incoming guests calls and transfers appropriately Provides general hotel information for guests Exemplifies the Woodmark Standards of Excellence Attends appropriate hotel and departmental meetings Maintains guest/client confidentiality Resolves guest problems and is empowered to act in absence of manager Maintains records for all VIPs, special requests, etc. Maintains an up to date working knowledge of all hotel amenities as well as any special events Interacts with hotel staff in a professional manner and assist other departments when necessary Upsells other hotel services and amenities to guests Must maintain strong email communication regarding shift changing and client requests updating internal notes to keep other spa desk member informed Must be able to accurately follow verbal and written instructions Must be detailed-orientated and able work well under pressure fast-paced environment Must possesses excellent listening and communication skills Ability to work a flexible schedule that includes evenings, weekends and holidays Ability to book and organize events related to the spa. Always maintains a professional demeanor and attitude; effectively interact with guests and associates, and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Maintains constant awareness of safety issues; reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment. Maintains a professional appearance and follows all Woodmark Appearance Standards. Remains alert, courteous and helpful to the guests and colleagues at all times. Assists new hires with paper work and logging on to computer Utilize Birch Street to maintain and track retail inventory Packages and sends product to clients Performs other duties as assigned EXPERIENCE & EDUCATION: High school diploma or equivalent required At least one year customer service experience required JOB REQUIREMENTS: Must be a United States citizen or possess a valid work permit Must be at least 18 years of age Must have a natural ability to interact with others Must be able to read, write and speak English Must be able to accurately follow verbal and written instructions Must possesses excellent communication skills Must have excellent listening skills Must be able to work in a fast-paced environment Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: Must be able to sit throughout the shift, with intermittent periods of standing and walking; Must be able to lift, carry push & pull up to 25 lbs occasionally. Must be able to perform simple grasping, fine manipulation, squeezing and repetitive hand & arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis; While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat); This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PIc7bd3ebf6c25-7212
Opportunity : Spa Receptionist - Full Time or Part Time - $23.15/hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel & Still Spa, youre empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day. If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality. Perks and Benefits: The Woodmark Hotel & Still Spa offers qualifying Team Members these unique perks & benefits. Perks for ALL Team Members: Easy access to work - centrally located in Kirkland, Washington. Free on-property parking for all Team Members. Daily Meal Credit - $6.00/day automatically added to your paycheck for each shift worked on-site for 5+ hours for all Team Members. Team Member appreciation events and recognition celebrations. Coffee & Tea Team Members enjoy daily complimentary drip coffee & tea. Restaurant discounts Team Members enjoy a 30% discount at The Woodmark Hotel & Still Spas restaurant, Carillon Kitchen. Spa discounts Team members enjoy a 30% discount at The Woodmark Hotel & Still Spa on all spa services and retail products at Still Spa. Holiday Bonus Pay Hotel Room night discounts for Team Members and their Friends & Family. Carillon Point property discounts at restaurants and businesses. LifeMart discount program through ADP. 401(k) Plan after 1-year of employment with employer contribution. Team Member Assistance Program Free & confidential counseling program Paid Time Off (PTO) 17+ days per year for Full-Time Team Members. Complimentary Life Insurance for Full-Time Team Members. Voluntary Medical Insurance Full-Time Team Members. Voluntary Dental Insurance Full-Time Team Members. Voluntary Vision Insurance Full-Time Team Members. Voluntary Accident & Critical Illness Insurance Full-Time Team Members. Voluntary Pet Insurance Full-Time Team Members. What We Are Looking For: The Spa Receptionist is responsible for greeting spa guests in a friendly and professional manner. They will book spa services and perform basic reception duties for the Still Spa. They will provide exceptional service to create an extraordinary guest experience, as well as maintain the AAA Four Diamond Standards. The Spa Receptionist shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service. The hourly rate for this position is $23.15 / hour. Mornings, evenings, and weekend availability required. Greets and welcomes guests upon arrival Accepts payment from guests Distributes locker keys, spa robes, slippers, etc. Completes opening and/or closing tasks Gives guests a tour of the facilities as required Maintains accurate records of locker availability Answer questions regarding spa services and retail products (must attend product training) Maintain call log at the front desk; call guests prior to appointment to confirm date and time of service Maintains strong knowledge of all spa services, including benefits and uses of each Uses book4time system to book appointments and ring up retail merchandise Contacts appropriate party if necessary, when a guest problem is reported Answers incoming guests calls and transfers appropriately Provides general hotel information for guests Exemplifies the Woodmark Standards of Excellence Attends appropriate hotel and departmental meetings Maintains guest/client confidentiality Resolves guest problems and is empowered to act in absence of manager Maintains records for all VIPs, special requests, etc. Maintains an up to date working knowledge of all hotel amenities as well as any special events Interacts with hotel staff in a professional manner and assist other departments when necessary Upsells other hotel services and amenities to guests Must maintain strong email communication regarding shift changing and client requests updating internal notes to keep other spa desk member informed Must be able to accurately follow verbal and written instructions Must be detailed-orientated and able work well under pressure fast-paced environment Must possesses excellent listening and communication skills Ability to work a flexible schedule that includes evenings, weekends and holidays Ability to book and organize events related to the spa. Always maintains a professional demeanor and attitude; effectively interact with guests and associates, and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Maintains constant awareness of safety issues; reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment. Maintains a professional appearance and follows all Woodmark Appearance Standards. Remains alert, courteous and helpful to the guests and colleagues at all times. Assists new hires with paper work and logging on to computer Utilize Birch Street to maintain and track retail inventory Packages and sends product to clients Performs other duties as assigned EXPERIENCE & EDUCATION: High school diploma or equivalent required At least one year customer service experience required JOB REQUIREMENTS: Must be a United States citizen or possess a valid work permit Must be at least 18 years of age Must have a natural ability to interact with others Must be able to read, write and speak English Must be able to accurately follow verbal and written instructions Must possesses excellent communication skills Must have excellent listening skills Must be able to work in a fast-paced environment Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: Must be able to sit throughout the shift, with intermittent periods of standing and walking; Must be able to lift, carry push & pull up to 25 lbs occasionally. Must be able to perform simple grasping, fine manipulation, squeezing and repetitive hand & arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis; While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat); This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PIc7bd3ebf6c25-7212
10/05/2025
Full time
Opportunity : Spa Receptionist - Full Time or Part Time - $23.15/hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel & Still Spa, youre empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day. If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality. Perks and Benefits: The Woodmark Hotel & Still Spa offers qualifying Team Members these unique perks & benefits. Perks for ALL Team Members: Easy access to work - centrally located in Kirkland, Washington. Free on-property parking for all Team Members. Daily Meal Credit - $6.00/day automatically added to your paycheck for each shift worked on-site for 5+ hours for all Team Members. Team Member appreciation events and recognition celebrations. Coffee & Tea Team Members enjoy daily complimentary drip coffee & tea. Restaurant discounts Team Members enjoy a 30% discount at The Woodmark Hotel & Still Spas restaurant, Carillon Kitchen. Spa discounts Team members enjoy a 30% discount at The Woodmark Hotel & Still Spa on all spa services and retail products at Still Spa. Holiday Bonus Pay Hotel Room night discounts for Team Members and their Friends & Family. Carillon Point property discounts at restaurants and businesses. LifeMart discount program through ADP. 401(k) Plan after 1-year of employment with employer contribution. Team Member Assistance Program Free & confidential counseling program Paid Time Off (PTO) 17+ days per year for Full-Time Team Members. Complimentary Life Insurance for Full-Time Team Members. Voluntary Medical Insurance Full-Time Team Members. Voluntary Dental Insurance Full-Time Team Members. Voluntary Vision Insurance Full-Time Team Members. Voluntary Accident & Critical Illness Insurance Full-Time Team Members. Voluntary Pet Insurance Full-Time Team Members. What We Are Looking For: The Spa Receptionist is responsible for greeting spa guests in a friendly and professional manner. They will book spa services and perform basic reception duties for the Still Spa. They will provide exceptional service to create an extraordinary guest experience, as well as maintain the AAA Four Diamond Standards. The Spa Receptionist shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service. The hourly rate for this position is $23.15 / hour. Mornings, evenings, and weekend availability required. Greets and welcomes guests upon arrival Accepts payment from guests Distributes locker keys, spa robes, slippers, etc. Completes opening and/or closing tasks Gives guests a tour of the facilities as required Maintains accurate records of locker availability Answer questions regarding spa services and retail products (must attend product training) Maintain call log at the front desk; call guests prior to appointment to confirm date and time of service Maintains strong knowledge of all spa services, including benefits and uses of each Uses book4time system to book appointments and ring up retail merchandise Contacts appropriate party if necessary, when a guest problem is reported Answers incoming guests calls and transfers appropriately Provides general hotel information for guests Exemplifies the Woodmark Standards of Excellence Attends appropriate hotel and departmental meetings Maintains guest/client confidentiality Resolves guest problems and is empowered to act in absence of manager Maintains records for all VIPs, special requests, etc. Maintains an up to date working knowledge of all hotel amenities as well as any special events Interacts with hotel staff in a professional manner and assist other departments when necessary Upsells other hotel services and amenities to guests Must maintain strong email communication regarding shift changing and client requests updating internal notes to keep other spa desk member informed Must be able to accurately follow verbal and written instructions Must be detailed-orientated and able work well under pressure fast-paced environment Must possesses excellent listening and communication skills Ability to work a flexible schedule that includes evenings, weekends and holidays Ability to book and organize events related to the spa. Always maintains a professional demeanor and attitude; effectively interact with guests and associates, and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Maintains constant awareness of safety issues; reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment. Maintains a professional appearance and follows all Woodmark Appearance Standards. Remains alert, courteous and helpful to the guests and colleagues at all times. Assists new hires with paper work and logging on to computer Utilize Birch Street to maintain and track retail inventory Packages and sends product to clients Performs other duties as assigned EXPERIENCE & EDUCATION: High school diploma or equivalent required At least one year customer service experience required JOB REQUIREMENTS: Must be a United States citizen or possess a valid work permit Must be at least 18 years of age Must have a natural ability to interact with others Must be able to read, write and speak English Must be able to accurately follow verbal and written instructions Must possesses excellent communication skills Must have excellent listening skills Must be able to work in a fast-paced environment Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: Must be able to sit throughout the shift, with intermittent periods of standing and walking; Must be able to lift, carry push & pull up to 25 lbs occasionally. Must be able to perform simple grasping, fine manipulation, squeezing and repetitive hand & arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis; While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat); This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PIc7bd3ebf6c25-7212
Opportunity : Spa Receptionist - Full Time or Part Time - $23.15/hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel & Still Spa, youre empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day. If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality. Perks and Benefits: The Woodmark Hotel & Still Spa offers qualifying Team Members these unique perks & benefits. Perks for ALL Team Members: Easy access to work - centrally located in Kirkland, Washington. Free on-property parking for all Team Members. Daily Meal Credit - $6.00/day automatically added to your paycheck for each shift worked on-site for 5+ hours for all Team Members. Team Member appreciation events and recognition celebrations. Coffee & Tea Team Members enjoy daily complimentary drip coffee & tea. Restaurant discounts Team Members enjoy a 30% discount at The Woodmark Hotel & Still Spas restaurant, Carillon Kitchen. Spa discounts Team members enjoy a 30% discount at The Woodmark Hotel & Still Spa on all spa services and retail products at Still Spa. Holiday Bonus Pay Hotel Room night discounts for Team Members and their Friends & Family. Carillon Point property discounts at restaurants and businesses. LifeMart discount program through ADP. 401(k) Plan after 1-year of employment with employer contribution. Team Member Assistance Program Free & confidential counseling program Paid Time Off (PTO) 17+ days per year for Full-Time Team Members. Complimentary Life Insurance for Full-Time Team Members. Voluntary Medical Insurance Full-Time Team Members. Voluntary Dental Insurance Full-Time Team Members. Voluntary Vision Insurance Full-Time Team Members. Voluntary Accident & Critical Illness Insurance Full-Time Team Members. Voluntary Pet Insurance Full-Time Team Members. What We Are Looking For: The Spa Receptionist is responsible for greeting spa guests in a friendly and professional manner. They will book spa services and perform basic reception duties for the Still Spa. They will provide exceptional service to create an extraordinary guest experience, as well as maintain the AAA Four Diamond Standards. The Spa Receptionist shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service. The hourly rate for this position is $23.15 / hour. Mornings, evenings, and weekend availability required. Greets and welcomes guests upon arrival Accepts payment from guests Distributes locker keys, spa robes, slippers, etc. Completes opening and/or closing tasks Gives guests a tour of the facilities as required Maintains accurate records of locker availability Answer questions regarding spa services and retail products (must attend product training) Maintain call log at the front desk; call guests prior to appointment to confirm date and time of service Maintains strong knowledge of all spa services, including benefits and uses of each Uses book4time system to book appointments and ring up retail merchandise Contacts appropriate party if necessary, when a guest problem is reported Answers incoming guests calls and transfers appropriately Provides general hotel information for guests Exemplifies the Woodmark Standards of Excellence Attends appropriate hotel and departmental meetings Maintains guest/client confidentiality Resolves guest problems and is empowered to act in absence of manager Maintains records for all VIPs, special requests, etc. Maintains an up to date working knowledge of all hotel amenities as well as any special events Interacts with hotel staff in a professional manner and assist other departments when necessary Upsells other hotel services and amenities to guests Must maintain strong email communication regarding shift changing and client requests updating internal notes to keep other spa desk member informed Must be able to accurately follow verbal and written instructions Must be detailed-orientated and able work well under pressure fast-paced environment Must possesses excellent listening and communication skills Ability to work a flexible schedule that includes evenings, weekends and holidays Ability to book and organize events related to the spa. Always maintains a professional demeanor and attitude; effectively interact with guests and associates, and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Maintains constant awareness of safety issues; reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment. Maintains a professional appearance and follows all Woodmark Appearance Standards. Remains alert, courteous and helpful to the guests and colleagues at all times. Assists new hires with paper work and logging on to computer Utilize Birch Street to maintain and track retail inventory Packages and sends product to clients Performs other duties as assigned EXPERIENCE & EDUCATION: High school diploma or equivalent required At least one year customer service experience required JOB REQUIREMENTS: Must be a United States citizen or possess a valid work permit Must be at least 18 years of age Must have a natural ability to interact with others Must be able to read, write and speak English Must be able to accurately follow verbal and written instructions Must possesses excellent communication skills Must have excellent listening skills Must be able to work in a fast-paced environment Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: Must be able to sit throughout the shift, with intermittent periods of standing and walking; Must be able to lift, carry push & pull up to 25 lbs occasionally. Must be able to perform simple grasping, fine manipulation, squeezing and repetitive hand & arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis; While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat); This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PIc7bd3ebf6c25-7212
10/05/2025
Full time
Opportunity : Spa Receptionist - Full Time or Part Time - $23.15/hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel & Still Spa, youre empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day. If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality. Perks and Benefits: The Woodmark Hotel & Still Spa offers qualifying Team Members these unique perks & benefits. Perks for ALL Team Members: Easy access to work - centrally located in Kirkland, Washington. Free on-property parking for all Team Members. Daily Meal Credit - $6.00/day automatically added to your paycheck for each shift worked on-site for 5+ hours for all Team Members. Team Member appreciation events and recognition celebrations. Coffee & Tea Team Members enjoy daily complimentary drip coffee & tea. Restaurant discounts Team Members enjoy a 30% discount at The Woodmark Hotel & Still Spas restaurant, Carillon Kitchen. Spa discounts Team members enjoy a 30% discount at The Woodmark Hotel & Still Spa on all spa services and retail products at Still Spa. Holiday Bonus Pay Hotel Room night discounts for Team Members and their Friends & Family. Carillon Point property discounts at restaurants and businesses. LifeMart discount program through ADP. 401(k) Plan after 1-year of employment with employer contribution. Team Member Assistance Program Free & confidential counseling program Paid Time Off (PTO) 17+ days per year for Full-Time Team Members. Complimentary Life Insurance for Full-Time Team Members. Voluntary Medical Insurance Full-Time Team Members. Voluntary Dental Insurance Full-Time Team Members. Voluntary Vision Insurance Full-Time Team Members. Voluntary Accident & Critical Illness Insurance Full-Time Team Members. Voluntary Pet Insurance Full-Time Team Members. What We Are Looking For: The Spa Receptionist is responsible for greeting spa guests in a friendly and professional manner. They will book spa services and perform basic reception duties for the Still Spa. They will provide exceptional service to create an extraordinary guest experience, as well as maintain the AAA Four Diamond Standards. The Spa Receptionist shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service. The hourly rate for this position is $23.15 / hour. Mornings, evenings, and weekend availability required. Greets and welcomes guests upon arrival Accepts payment from guests Distributes locker keys, spa robes, slippers, etc. Completes opening and/or closing tasks Gives guests a tour of the facilities as required Maintains accurate records of locker availability Answer questions regarding spa services and retail products (must attend product training) Maintain call log at the front desk; call guests prior to appointment to confirm date and time of service Maintains strong knowledge of all spa services, including benefits and uses of each Uses book4time system to book appointments and ring up retail merchandise Contacts appropriate party if necessary, when a guest problem is reported Answers incoming guests calls and transfers appropriately Provides general hotel information for guests Exemplifies the Woodmark Standards of Excellence Attends appropriate hotel and departmental meetings Maintains guest/client confidentiality Resolves guest problems and is empowered to act in absence of manager Maintains records for all VIPs, special requests, etc. Maintains an up to date working knowledge of all hotel amenities as well as any special events Interacts with hotel staff in a professional manner and assist other departments when necessary Upsells other hotel services and amenities to guests Must maintain strong email communication regarding shift changing and client requests updating internal notes to keep other spa desk member informed Must be able to accurately follow verbal and written instructions Must be detailed-orientated and able work well under pressure fast-paced environment Must possesses excellent listening and communication skills Ability to work a flexible schedule that includes evenings, weekends and holidays Ability to book and organize events related to the spa. Always maintains a professional demeanor and attitude; effectively interact with guests and associates, and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Maintains constant awareness of safety issues; reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment. Maintains a professional appearance and follows all Woodmark Appearance Standards. Remains alert, courteous and helpful to the guests and colleagues at all times. Assists new hires with paper work and logging on to computer Utilize Birch Street to maintain and track retail inventory Packages and sends product to clients Performs other duties as assigned EXPERIENCE & EDUCATION: High school diploma or equivalent required At least one year customer service experience required JOB REQUIREMENTS: Must be a United States citizen or possess a valid work permit Must be at least 18 years of age Must have a natural ability to interact with others Must be able to read, write and speak English Must be able to accurately follow verbal and written instructions Must possesses excellent communication skills Must have excellent listening skills Must be able to work in a fast-paced environment Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: Must be able to sit throughout the shift, with intermittent periods of standing and walking; Must be able to lift, carry push & pull up to 25 lbs occasionally. Must be able to perform simple grasping, fine manipulation, squeezing and repetitive hand & arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis; While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat); This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PIc7bd3ebf6c25-7212
Opportunity : Spa Receptionist - Full Time or Part Time - $23.15/hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel & Still Spa, youre empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day. If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality. Perks and Benefits: The Woodmark Hotel & Still Spa offers qualifying Team Members these unique perks & benefits. Perks for ALL Team Members: Easy access to work - centrally located in Kirkland, Washington. Free on-property parking for all Team Members. Daily Meal Credit - $6.00/day automatically added to your paycheck for each shift worked on-site for 5+ hours for all Team Members. Team Member appreciation events and recognition celebrations. Coffee & Tea Team Members enjoy daily complimentary drip coffee & tea. Restaurant discounts Team Members enjoy a 30% discount at The Woodmark Hotel & Still Spas restaurant, Carillon Kitchen. Spa discounts Team members enjoy a 30% discount at The Woodmark Hotel & Still Spa on all spa services and retail products at Still Spa. Holiday Bonus Pay Hotel Room night discounts for Team Members and their Friends & Family. Carillon Point property discounts at restaurants and businesses. LifeMart discount program through ADP. 401(k) Plan after 1-year of employment with employer contribution. Team Member Assistance Program Free & confidential counseling program Paid Time Off (PTO) 17+ days per year for Full-Time Team Members. Complimentary Life Insurance for Full-Time Team Members. Voluntary Medical Insurance Full-Time Team Members. Voluntary Dental Insurance Full-Time Team Members. Voluntary Vision Insurance Full-Time Team Members. Voluntary Accident & Critical Illness Insurance Full-Time Team Members. Voluntary Pet Insurance Full-Time Team Members. What We Are Looking For: The Spa Receptionist is responsible for greeting spa guests in a friendly and professional manner. They will book spa services and perform basic reception duties for the Still Spa. They will provide exceptional service to create an extraordinary guest experience, as well as maintain the AAA Four Diamond Standards. The Spa Receptionist shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service. The hourly rate for this position is $23.15 / hour. Mornings, evenings, and weekend availability required. Greets and welcomes guests upon arrival Accepts payment from guests Distributes locker keys, spa robes, slippers, etc. Completes opening and/or closing tasks Gives guests a tour of the facilities as required Maintains accurate records of locker availability Answer questions regarding spa services and retail products (must attend product training) Maintain call log at the front desk; call guests prior to appointment to confirm date and time of service Maintains strong knowledge of all spa services, including benefits and uses of each Uses book4time system to book appointments and ring up retail merchandise Contacts appropriate party if necessary, when a guest problem is reported Answers incoming guests calls and transfers appropriately Provides general hotel information for guests Exemplifies the Woodmark Standards of Excellence Attends appropriate hotel and departmental meetings Maintains guest/client confidentiality Resolves guest problems and is empowered to act in absence of manager Maintains records for all VIPs, special requests, etc. Maintains an up to date working knowledge of all hotel amenities as well as any special events Interacts with hotel staff in a professional manner and assist other departments when necessary Upsells other hotel services and amenities to guests Must maintain strong email communication regarding shift changing and client requests updating internal notes to keep other spa desk member informed Must be able to accurately follow verbal and written instructions Must be detailed-orientated and able work well under pressure fast-paced environment Must possesses excellent listening and communication skills Ability to work a flexible schedule that includes evenings, weekends and holidays Ability to book and organize events related to the spa. Always maintains a professional demeanor and attitude; effectively interact with guests and associates, and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Maintains constant awareness of safety issues; reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment. Maintains a professional appearance and follows all Woodmark Appearance Standards. Remains alert, courteous and helpful to the guests and colleagues at all times. Assists new hires with paper work and logging on to computer Utilize Birch Street to maintain and track retail inventory Packages and sends product to clients Performs other duties as assigned EXPERIENCE & EDUCATION: High school diploma or equivalent required At least one year customer service experience required JOB REQUIREMENTS: Must be a United States citizen or possess a valid work permit Must be at least 18 years of age Must have a natural ability to interact with others Must be able to read, write and speak English Must be able to accurately follow verbal and written instructions Must possesses excellent communication skills Must have excellent listening skills Must be able to work in a fast-paced environment Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: Must be able to sit throughout the shift, with intermittent periods of standing and walking; Must be able to lift, carry push & pull up to 25 lbs occasionally. Must be able to perform simple grasping, fine manipulation, squeezing and repetitive hand & arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis; While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat); This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PI4f89e02cf3f7-7212
10/05/2025
Full time
Opportunity : Spa Receptionist - Full Time or Part Time - $23.15/hour For You: Be part of a luxury revolution in the hospitality space. When you become a Team Member at the Woodmark Hotel & Still Spa, youre empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day. If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality. Perks and Benefits: The Woodmark Hotel & Still Spa offers qualifying Team Members these unique perks & benefits. Perks for ALL Team Members: Easy access to work - centrally located in Kirkland, Washington. Free on-property parking for all Team Members. Daily Meal Credit - $6.00/day automatically added to your paycheck for each shift worked on-site for 5+ hours for all Team Members. Team Member appreciation events and recognition celebrations. Coffee & Tea Team Members enjoy daily complimentary drip coffee & tea. Restaurant discounts Team Members enjoy a 30% discount at The Woodmark Hotel & Still Spas restaurant, Carillon Kitchen. Spa discounts Team members enjoy a 30% discount at The Woodmark Hotel & Still Spa on all spa services and retail products at Still Spa. Holiday Bonus Pay Hotel Room night discounts for Team Members and their Friends & Family. Carillon Point property discounts at restaurants and businesses. LifeMart discount program through ADP. 401(k) Plan after 1-year of employment with employer contribution. Team Member Assistance Program Free & confidential counseling program Paid Time Off (PTO) 17+ days per year for Full-Time Team Members. Complimentary Life Insurance for Full-Time Team Members. Voluntary Medical Insurance Full-Time Team Members. Voluntary Dental Insurance Full-Time Team Members. Voluntary Vision Insurance Full-Time Team Members. Voluntary Accident & Critical Illness Insurance Full-Time Team Members. Voluntary Pet Insurance Full-Time Team Members. What We Are Looking For: The Spa Receptionist is responsible for greeting spa guests in a friendly and professional manner. They will book spa services and perform basic reception duties for the Still Spa. They will provide exceptional service to create an extraordinary guest experience, as well as maintain the AAA Four Diamond Standards. The Spa Receptionist shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service. The hourly rate for this position is $23.15 / hour. Mornings, evenings, and weekend availability required. Greets and welcomes guests upon arrival Accepts payment from guests Distributes locker keys, spa robes, slippers, etc. Completes opening and/or closing tasks Gives guests a tour of the facilities as required Maintains accurate records of locker availability Answer questions regarding spa services and retail products (must attend product training) Maintain call log at the front desk; call guests prior to appointment to confirm date and time of service Maintains strong knowledge of all spa services, including benefits and uses of each Uses book4time system to book appointments and ring up retail merchandise Contacts appropriate party if necessary, when a guest problem is reported Answers incoming guests calls and transfers appropriately Provides general hotel information for guests Exemplifies the Woodmark Standards of Excellence Attends appropriate hotel and departmental meetings Maintains guest/client confidentiality Resolves guest problems and is empowered to act in absence of manager Maintains records for all VIPs, special requests, etc. Maintains an up to date working knowledge of all hotel amenities as well as any special events Interacts with hotel staff in a professional manner and assist other departments when necessary Upsells other hotel services and amenities to guests Must maintain strong email communication regarding shift changing and client requests updating internal notes to keep other spa desk member informed Must be able to accurately follow verbal and written instructions Must be detailed-orientated and able work well under pressure fast-paced environment Must possesses excellent listening and communication skills Ability to work a flexible schedule that includes evenings, weekends and holidays Ability to book and organize events related to the spa. Always maintains a professional demeanor and attitude; effectively interact with guests and associates, and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Maintains constant awareness of safety issues; reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment. Maintains a professional appearance and follows all Woodmark Appearance Standards. Remains alert, courteous and helpful to the guests and colleagues at all times. Assists new hires with paper work and logging on to computer Utilize Birch Street to maintain and track retail inventory Packages and sends product to clients Performs other duties as assigned EXPERIENCE & EDUCATION: High school diploma or equivalent required At least one year customer service experience required JOB REQUIREMENTS: Must be a United States citizen or possess a valid work permit Must be at least 18 years of age Must have a natural ability to interact with others Must be able to read, write and speak English Must be able to accurately follow verbal and written instructions Must possesses excellent communication skills Must have excellent listening skills Must be able to work in a fast-paced environment Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests WORKING CONDITIONS: Must be able to sit throughout the shift, with intermittent periods of standing and walking; Must be able to lift, carry push & pull up to 25 lbs occasionally. Must be able to perform simple grasping, fine manipulation, squeezing and repetitive hand & arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis; While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat); This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor. Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status. Compensation details: 23.15-23.15 Hourly Wage PI4f89e02cf3f7-7212
Financial Aid Assistant (Part-time)- Staff Pool Houston, Texas, System Wide Part-Time 230011Q Requisition # Sep 17, 2024 Post DateThe Opportunity You: Innovator. Pacesetter. Agent of change. If you're a tech savvy, process improvement-focused Student Champion with a talent for developing partnerships with communities and individuals, we're looking for you. Highlights: We are currently seeking an exceptional individual who will advance the institution's proud tradition of excellence in academics, student life and community service. Next steps: If you always have the student experience in the forefront of your planning and execution, if you're a collaborator, an innovator and a person who gets things done, apply today! SUMMARY Facilitatethe customer service center and provides educational assistance to the generalpublic, especially the economically disadvantages, by providing generalinformation and assistance with the application process and referrals toexternal sources of funding and social service agencies. Direct internalcommunications within the Houston Community College System on behalf ofstudents. Additionally, this position will provide secretarial and clericalsupport for the department as needed. ESSENTIALDUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Serveas primary customer service representative to promote and ensure studentaccess, success and to promote customer satisfaction. Perform document tracking to betterserve students; collects, managers and maintain sensitive records (i.e.,financial statements, college records, medical records, citizenship documents,divorce decrees, etc.) Analyzeand interpret federal, state and institutional regulations to assist studentswith the application for Federal, State and institutional funds. Communicateorally and in writing with students to ensure accuracy and completeness ofapplication in order to meet appropriate timeless for registration and paymentof fees. Transmit,electronically, student financial aid applications and needed updates (EDE). Assistwith financial aid orientation. Provide guidance and assistance forstudents making application online. Answertelephone calls, greets visitors, respond to routine inquiries, take and relaymessages. Useword processing software and student information to develop correspondence andretrieve information. Maintaininventory and orders office equipment and services within prescribed proceduresand contractual agreements. Establishand maintain student and program files and records. Schedulestudent appointments. Generateaward letters. QUALIFICATIONS To perform this job successfully, anindividual must be able to perform the essential duties and responsibilitieslisted above. The qualifications listed below are representative of theeducation, experience, knowledge, skills, and/or abilities required.EDUCATION High school diploma or GED equivalent required. Associate's degree preferred. EXPERIENCE Minimum of one (1) year experience working in a financial aid office preferred. KNOWLEDGE, SKILLS, AND ABILITIES Proficiency in personal computer use is necessary Must have excellent interpersonal skills This job description inno way states or implies that these are the only duties to be performed by theemployee occupying this position. Employees will be required to follow anyother job-related instructions and to perform any other job-related dutiesrequested by their supervisor. Thisjob description may be revised upon development of other duties and changes inresponsibilities. The OrganizationHouston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.LocationHouston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55. Approximately 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation's top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.If this sounds like the role for you and you're ready to join an amazing team, please apply right away.EEO StatementHouston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies:Osvaldo Gomez, Director EEO/Compliance, Title IX Coordinator Office of Equal Opportunity and Title IXPO Box 667517Houston TX, .8271 or HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.Individuals with disabilities, who require special accommodations to interview, should contact .
10/05/2025
Full time
Financial Aid Assistant (Part-time)- Staff Pool Houston, Texas, System Wide Part-Time 230011Q Requisition # Sep 17, 2024 Post DateThe Opportunity You: Innovator. Pacesetter. Agent of change. If you're a tech savvy, process improvement-focused Student Champion with a talent for developing partnerships with communities and individuals, we're looking for you. Highlights: We are currently seeking an exceptional individual who will advance the institution's proud tradition of excellence in academics, student life and community service. Next steps: If you always have the student experience in the forefront of your planning and execution, if you're a collaborator, an innovator and a person who gets things done, apply today! SUMMARY Facilitatethe customer service center and provides educational assistance to the generalpublic, especially the economically disadvantages, by providing generalinformation and assistance with the application process and referrals toexternal sources of funding and social service agencies. Direct internalcommunications within the Houston Community College System on behalf ofstudents. Additionally, this position will provide secretarial and clericalsupport for the department as needed. ESSENTIALDUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Serveas primary customer service representative to promote and ensure studentaccess, success and to promote customer satisfaction. Perform document tracking to betterserve students; collects, managers and maintain sensitive records (i.e.,financial statements, college records, medical records, citizenship documents,divorce decrees, etc.) Analyzeand interpret federal, state and institutional regulations to assist studentswith the application for Federal, State and institutional funds. Communicateorally and in writing with students to ensure accuracy and completeness ofapplication in order to meet appropriate timeless for registration and paymentof fees. Transmit,electronically, student financial aid applications and needed updates (EDE). Assistwith financial aid orientation. Provide guidance and assistance forstudents making application online. Answertelephone calls, greets visitors, respond to routine inquiries, take and relaymessages. Useword processing software and student information to develop correspondence andretrieve information. Maintaininventory and orders office equipment and services within prescribed proceduresand contractual agreements. Establishand maintain student and program files and records. Schedulestudent appointments. Generateaward letters. QUALIFICATIONS To perform this job successfully, anindividual must be able to perform the essential duties and responsibilitieslisted above. The qualifications listed below are representative of theeducation, experience, knowledge, skills, and/or abilities required.EDUCATION High school diploma or GED equivalent required. Associate's degree preferred. EXPERIENCE Minimum of one (1) year experience working in a financial aid office preferred. KNOWLEDGE, SKILLS, AND ABILITIES Proficiency in personal computer use is necessary Must have excellent interpersonal skills This job description inno way states or implies that these are the only duties to be performed by theemployee occupying this position. Employees will be required to follow anyother job-related instructions and to perform any other job-related dutiesrequested by their supervisor. Thisjob description may be revised upon development of other duties and changes inresponsibilities. The OrganizationHouston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.LocationHouston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55. Approximately 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation's top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.If this sounds like the role for you and you're ready to join an amazing team, please apply right away.EEO StatementHouston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies:Osvaldo Gomez, Director EEO/Compliance, Title IX Coordinator Office of Equal Opportunity and Title IXPO Box 667517Houston TX, .8271 or HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.Individuals with disabilities, who require special accommodations to interview, should contact .
Pay: $24.00 per hour At Great Wolf, theFood Outlet Supervisorbrings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends- including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties&Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications&Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications&Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, theRestaurant Supervisoris critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties&Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications&Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications&Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, andbusiness or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on"Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities . click apply for full job details
10/04/2025
Full time
Pay: $24.00 per hour At Great Wolf, theFood Outlet Supervisorbrings joy to families through involvement in daily food outlet and lodge operations. This leadership role is critical in executing on business requirements, supporting the food and beverage team, and interacting with guest and pack members to enhance their experience and maximize profitability. Hiring immediately with full-time, part-time, and flexible scheduling Join our Pack: •Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels •Great Perks: Take advantage of exclusive perks for you, your family, and friends- including discounted vacations and employee referral incentives •Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training •Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund •Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties&Responsibilities Supervises daily food outlet operations to ensure successful execution of all lodge standards and completion of daily tasks and assignments Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, ensuring staff breaks Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while always adhering to sanitation, safety, and alcohol beverage control policies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to pack/guest concerns and escalates to leadership as appropriate Understands and participates in scheduling of staff, execution of labor management and forecasting Provides supervisory and administrative support for food and beverage operations including; scheduling, payroll, time and attendance, reservations, inventory, receiving, birthday parties and personnel related matters Performs daily audits per procedure to ensure optimal operation to standards Conducts daily stand up meetings with food and beverage pack to prioritize the day and facilitates feedback from Pack Members Monitors performance of staff, providing real time feedback and coaching Participates in recruitment process and selection of talent for the F&B staff Partner with F&B leadership to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participate in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality of operation by ensuring service excellence, ensuring adequate supply and food inventory levels, and operation of equipment by troubleshooting, maintenance, and/or calling for repair Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs Basic Qualifications&Skills High School diploma or GED Minimum of 1 year experience in a food service leadership capacity Minimum of 1 year experience utilizing Point-of-Sale (POS) technology Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Basic math skills (addition, subtraction, etc.) as they apply to cash handling Proficient in both written and spoken English Ability to work flexible schedule including nights, weekends, holidays as needed Desired Qualifications&Traits Associates degree or higher in hospitality or related field Prior experience with Micros POS Serve-Safe and/or TIPS certification Previous hotel experience, preferably in a large family resort or hotel Physical Requirements Able to lift up to 30lbs Able to bend, stretch, and twist Able to stand and walk for long periods of time Restaurant Supervisor: At Great Wolf, theRestaurant Supervisoris critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations. Essential Duties&Responsibilities Ensures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standards Provides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related matters Interacts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concerns Assists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performance Ensures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shift Communicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s) Identify all Out of Order equipment and pass along to Manager for repair Support management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc. Assists with the coordination and execution of birthday parties Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies Basic Qualifications&Skills Some High School education or equivalent 1+ year previous experience in a food service team lead capacity or leadership role 1+ year utilizing Point-of-Sale (POS) technology Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed Successful completion of criminal background check and drug screen Desired Qualifications&Traits Prior experience with Micros POS Serve-Safe and/or TIPS certification Proven teamwork Projects professional image that inspires trust and confidence Enthusiastic and positive energy Physical Requirements Able to lift up to 30 lbs. Able to bend, stretch, and twist Able to stand for long periods of time Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, andbusiness or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on"Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities . click apply for full job details
About Wonder Everything's on the menu at Wonder. Except compromise. The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry-Bobby Flay, José Andrés, Marcus Samuelsson, and more. And our diners don't have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they'd like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week. The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible. About the Role As a Senior Operations Leader, you'll be the business leader of a Wonder location overseeing a shared kitchen that serves multiple brands, channels, and delivery methods. This role goes far beyond food service. You will lead a multifunctional team, manage cross brand collaboration in a single facility, and own the local P&L like a true General Manager. Success in this role requires operational dexterity: you may be navigating staffing decisions one moment and vendor relations the next. You'll manage both employees and nonemployees (contract partners), drive business results, and represent Wonder in the local partner ecosystem. This is a unique opportunity for an experienced leader from operations, logistics, eCommerce, hospitality, or similar domains to build, manage and grow a complex operation. Responsibilities Lead Day-to-Day Operations with Excellence Oversee all aspects of day-to-day operations across kitchen, service, and fulfillment channels (dine-in, pickup, delivery) Optimize labor deployment, throughput, and service execution to meet evolving business needs Ensure strict adherence to labor, food safety, team member safety, and compliance standards Monitor and manage inventory accuracy, waste reduction efforts, and product shelf life adherence Maintain high operational readiness by forecasting demand, resolving obstacles, and adjusting workflows in real-time Monitor customer feedback and operational trends to make data-informed decisions that drive service excellence Set and drive key operational KPIs, ensuring alignment across internal and external contributors Manage Team and Partner Performance Hire, onboard, coach, schedule, and develop a high-performing team of hourly employees and shift leaders Lead a blended on-site workforce of internal employees and external partners (contracted or brand-affiliated staff) Create a collaborative, on-brand environment where Wonder and third-party teams operate seamlessly under one roof Address performance issues respectfully and quickly using coaching and performance tools Ensure compliance with state and federal labor laws Drive Business Results & Own the P&L Take full ownership of the location's P&L and use data to influence labor efficiency, food costs, and operational margin Establish and track KPIs related to guest experience, order accuracy, throughput, and financial performance Partner cross-functionally (with finance, culinary, procurement, logistics, etc.) to identify cost-saving and revenue-driving opportunities Build action plans around local performance insights, customer feedback, and operational trends Grow the Business Own and drive company talent pipelines with a strong focus on succession building and readiness Select, develop, and deploy certified trainers to support new store openings and maintain consistent onboarding of new hires Actively mentor and coach managers-in-training, preparing them for potential transfers or leadership roles at other locations Serve as a hands-on role model leader, modeling company values and reinforcing performance standards that promote personal and professional growth Anticipate future business needs and strategically align staffing, scheduling, and development efforts to ensure the organization is prepared for growth Contribute to company innovation and evolution by sharing feedback, piloting new initiatives and championing best practices for company-wide rollout Manage Partnerships & Represent the Wonder Brand Serve as the on-site point of contact for brand partners, vendors, and contracted operators Nurture relationships with local stakeholders to foster trust, partnership, and operational consistency Ensure that each brand operating in the kitchen adheres to Wonder's service and food quality standards to deliver a flawless customer experience Represent Wonder in local community and business interactions, helping to grow our reputation and customer base Who You Are A business operator with at least 3 years of experience leading high-volume, complex operations in sectors like logistics, field-based retail, hospitality, food, or eCommerce Experience in fast-growing, operationally complex environments such as high-growth startups, multi-unit retail, or on-demand services Proven leadership background and track record of progressive growth and advancement Demonstrated success in full P&L ownership, KPI management, and driving operational results A proactive problem solver who thrives in fast-paced, ambiguous environments Comfortable managing hybrid workforces across employees and contracted vendors/partners Known for cross-functional fluency-able to influence and collaborate across finance, HR, logistics, culinary, and partner organizations Obsessed with customer service, quality, accountability, and results Requirements Must be 21 years old and legally authorized to work in the US Must be able to lift up to 50 pounds and stand for extended periods Must have open availability, including nights and weekends Food Handler Certification (or willingness to obtain) This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool) Role Details Salary Range: $95000 per year - $109500 per year Location: ISLIP , New York Benefits Medical, Dental, and Vision Insurance 100% employer-paid Life Insurance 401(k) Retirement Plan Employer match for Health Savings Account (HSA) Learning and Development opportunities to advance your career Employee Stock Employee Discount Note: Some of our benefits vary by state and depend on the number of hours you work. An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits: The candidate's ability to perform the tasks in the available job role. The candidate's self-rated skill proficiency. The candidate's fit for this job posting. More information about the type, source, and retention policy relating to data collected for the AEDT can be found on the privacy policy here . We retain your personal information for as long as is necessary to manage your application for and employment with the Company and in accordance with our data retention schedule. We may retain your personal information for longer if it is necessary to comply with our legal or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies, address other legitimate business needs, or as permitted or required by applicable law. We may also retain your personal information in a deidentified or aggregated form so that it can no longer be associated with you. To determine the appropriate retention period for your personal information, we consider various factors such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we collect or process your personal information; and applicable legal requirements. Personal information does not include certain categories of information, such as publicly available information from government records, personal information you make available to the public, and deidentified or aggregated information. A final note At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.
10/03/2025
Full time
About Wonder Everything's on the menu at Wonder. Except compromise. The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry-Bobby Flay, José Andrés, Marcus Samuelsson, and more. And our diners don't have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they'd like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week. The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible. About the Role As a Senior Operations Leader, you'll be the business leader of a Wonder location overseeing a shared kitchen that serves multiple brands, channels, and delivery methods. This role goes far beyond food service. You will lead a multifunctional team, manage cross brand collaboration in a single facility, and own the local P&L like a true General Manager. Success in this role requires operational dexterity: you may be navigating staffing decisions one moment and vendor relations the next. You'll manage both employees and nonemployees (contract partners), drive business results, and represent Wonder in the local partner ecosystem. This is a unique opportunity for an experienced leader from operations, logistics, eCommerce, hospitality, or similar domains to build, manage and grow a complex operation. Responsibilities Lead Day-to-Day Operations with Excellence Oversee all aspects of day-to-day operations across kitchen, service, and fulfillment channels (dine-in, pickup, delivery) Optimize labor deployment, throughput, and service execution to meet evolving business needs Ensure strict adherence to labor, food safety, team member safety, and compliance standards Monitor and manage inventory accuracy, waste reduction efforts, and product shelf life adherence Maintain high operational readiness by forecasting demand, resolving obstacles, and adjusting workflows in real-time Monitor customer feedback and operational trends to make data-informed decisions that drive service excellence Set and drive key operational KPIs, ensuring alignment across internal and external contributors Manage Team and Partner Performance Hire, onboard, coach, schedule, and develop a high-performing team of hourly employees and shift leaders Lead a blended on-site workforce of internal employees and external partners (contracted or brand-affiliated staff) Create a collaborative, on-brand environment where Wonder and third-party teams operate seamlessly under one roof Address performance issues respectfully and quickly using coaching and performance tools Ensure compliance with state and federal labor laws Drive Business Results & Own the P&L Take full ownership of the location's P&L and use data to influence labor efficiency, food costs, and operational margin Establish and track KPIs related to guest experience, order accuracy, throughput, and financial performance Partner cross-functionally (with finance, culinary, procurement, logistics, etc.) to identify cost-saving and revenue-driving opportunities Build action plans around local performance insights, customer feedback, and operational trends Grow the Business Own and drive company talent pipelines with a strong focus on succession building and readiness Select, develop, and deploy certified trainers to support new store openings and maintain consistent onboarding of new hires Actively mentor and coach managers-in-training, preparing them for potential transfers or leadership roles at other locations Serve as a hands-on role model leader, modeling company values and reinforcing performance standards that promote personal and professional growth Anticipate future business needs and strategically align staffing, scheduling, and development efforts to ensure the organization is prepared for growth Contribute to company innovation and evolution by sharing feedback, piloting new initiatives and championing best practices for company-wide rollout Manage Partnerships & Represent the Wonder Brand Serve as the on-site point of contact for brand partners, vendors, and contracted operators Nurture relationships with local stakeholders to foster trust, partnership, and operational consistency Ensure that each brand operating in the kitchen adheres to Wonder's service and food quality standards to deliver a flawless customer experience Represent Wonder in local community and business interactions, helping to grow our reputation and customer base Who You Are A business operator with at least 3 years of experience leading high-volume, complex operations in sectors like logistics, field-based retail, hospitality, food, or eCommerce Experience in fast-growing, operationally complex environments such as high-growth startups, multi-unit retail, or on-demand services Proven leadership background and track record of progressive growth and advancement Demonstrated success in full P&L ownership, KPI management, and driving operational results A proactive problem solver who thrives in fast-paced, ambiguous environments Comfortable managing hybrid workforces across employees and contracted vendors/partners Known for cross-functional fluency-able to influence and collaborate across finance, HR, logistics, culinary, and partner organizations Obsessed with customer service, quality, accountability, and results Requirements Must be 21 years old and legally authorized to work in the US Must be able to lift up to 50 pounds and stand for extended periods Must have open availability, including nights and weekends Food Handler Certification (or willingness to obtain) This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool) Role Details Salary Range: $95000 per year - $109500 per year Location: ISLIP , New York Benefits Medical, Dental, and Vision Insurance 100% employer-paid Life Insurance 401(k) Retirement Plan Employer match for Health Savings Account (HSA) Learning and Development opportunities to advance your career Employee Stock Employee Discount Note: Some of our benefits vary by state and depend on the number of hours you work. An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits: The candidate's ability to perform the tasks in the available job role. The candidate's self-rated skill proficiency. The candidate's fit for this job posting. More information about the type, source, and retention policy relating to data collected for the AEDT can be found on the privacy policy here . We retain your personal information for as long as is necessary to manage your application for and employment with the Company and in accordance with our data retention schedule. We may retain your personal information for longer if it is necessary to comply with our legal or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies, address other legitimate business needs, or as permitted or required by applicable law. We may also retain your personal information in a deidentified or aggregated form so that it can no longer be associated with you. To determine the appropriate retention period for your personal information, we consider various factors such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we collect or process your personal information; and applicable legal requirements. Personal information does not include certain categories of information, such as publicly available information from government records, personal information you make available to the public, and deidentified or aggregated information. A final note At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.
About Wonder Everything's on the menu at Wonder. Except compromise. The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry-Bobby Flay, José Andrés, Marcus Samuelsson, and more. And our diners don't have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they'd like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week. The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible. About the Role As a Senior Operations Leader, you'll be the business leader of a Wonder location overseeing a shared kitchen that serves multiple brands, channels, and delivery methods. This role goes far beyond food service. You will lead a multifunctional team, manage cross brand collaboration in a single facility, and own the local P&L like a true General Manager. Success in this role requires operational dexterity: you may be navigating staffing decisions one moment and vendor relations the next. You'll manage both employees and nonemployees (contract partners), drive business results, and represent Wonder in the local partner ecosystem. This is a unique opportunity for an experienced leader from operations, logistics, eCommerce, hospitality, or similar domains to build, manage and grow a complex operation. Responsibilities Lead Day-to-Day Operations with Excellence Oversee all aspects of day-to-day operations across kitchen, service, and fulfillment channels (dine-in, pickup, delivery) Optimize labor deployment, throughput, and service execution to meet evolving business needs Ensure strict adherence to labor, food safety, team member safety, and compliance standards Monitor and manage inventory accuracy, waste reduction efforts, and product shelf life adherence Maintain high operational readiness by forecasting demand, resolving obstacles, and adjusting workflows in real-time Monitor customer feedback and operational trends to make data-informed decisions that drive service excellence Set and drive key operational KPIs, ensuring alignment across internal and external contributors Manage Team and Partner Performance Hire, onboard, coach, schedule, and develop a high-performing team of hourly employees and shift leaders Lead a blended on-site workforce of internal employees and external partners (contracted or brand-affiliated staff) Create a collaborative, on-brand environment where Wonder and third-party teams operate seamlessly under one roof Address performance issues respectfully and quickly using coaching and performance tools Ensure compliance with state and federal labor laws Drive Business Results & Own the P&L Take full ownership of the location's P&L and use data to influence labor efficiency, food costs, and operational margin Establish and track KPIs related to guest experience, order accuracy, throughput, and financial performance Partner cross-functionally (with finance, culinary, procurement, logistics, etc.) to identify cost-saving and revenue-driving opportunities Build action plans around local performance insights, customer feedback, and operational trends Grow the Business Own and drive company talent pipelines with a strong focus on succession building and readiness Select, develop, and deploy certified trainers to support new store openings and maintain consistent onboarding of new hires Actively mentor and coach managers-in-training, preparing them for potential transfers or leadership roles at other locations Serve as a hands-on role model leader, modeling company values and reinforcing performance standards that promote personal and professional growth Anticipate future business needs and strategically align staffing, scheduling, and development efforts to ensure the organization is prepared for growth Contribute to company innovation and evolution by sharing feedback, piloting new initiatives and championing best practices for company-wide rollout Manage Partnerships & Represent the Wonder Brand Serve as the on-site point of contact for brand partners, vendors, and contracted operators Nurture relationships with local stakeholders to foster trust, partnership, and operational consistency Ensure that each brand operating in the kitchen adheres to Wonder's service and food quality standards to deliver a flawless customer experience Represent Wonder in local community and business interactions, helping to grow our reputation and customer base Who You Are A business operator with at least 3 years of experience leading high-volume, complex operations in sectors like logistics, field-based retail, hospitality, food, or eCommerce Experience in fast-growing, operationally complex environments such as high-growth startups, multi-unit retail, or on-demand services Proven leadership background and track record of progressive growth and advancement Demonstrated success in full P&L ownership, KPI management, and driving operational results A proactive problem solver who thrives in fast-paced, ambiguous environments Comfortable managing hybrid workforces across employees and contracted vendors/partners Known for cross-functional fluency-able to influence and collaborate across finance, HR, logistics, culinary, and partner organizations Obsessed with customer service, quality, accountability, and results Requirements Must be 21 years old and legally authorized to work in the US Must be able to lift up to 50 pounds and stand for extended periods Must have open availability, including nights and weekends Food Handler Certification (or willingness to obtain) This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool) Role Details Salary Range: $81500 per year - $94000 per year Location: Hackettstown , New Jersey Benefits Medical, Dental, and Vision Insurance 100% employer-paid Life Insurance 401(k) Retirement Plan Employer match for Health Savings Account (HSA) Learning and Development opportunities to advance your career Employee Stock Employee Discount Note: Some of our benefits vary by state and depend on the number of hours you work. An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits: The candidate's ability to perform the tasks in the available job role. The candidate's self-rated skill proficiency. The candidate's fit for this job posting. More information about the type, source, and retention policy relating to data collected for the AEDT can be found on the privacy policy here . We retain your personal information for as long as is necessary to manage your application for and employment with the Company and in accordance with our data retention schedule. We may retain your personal information for longer if it is necessary to comply with our legal or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies, address other legitimate business needs, or as permitted or required by applicable law. We may also retain your personal information in a deidentified or aggregated form so that it can no longer be associated with you. To determine the appropriate retention period for your personal information, we consider various factors such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we collect or process your personal information; and applicable legal requirements. Personal information does not include certain categories of information, such as publicly available information from government records, personal information you make available to the public, and deidentified or aggregated information. A final note At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.
10/02/2025
Full time
About Wonder Everything's on the menu at Wonder. Except compromise. The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry-Bobby Flay, José Andrés, Marcus Samuelsson, and more. And our diners don't have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they'd like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week. The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible. About the Role As a Senior Operations Leader, you'll be the business leader of a Wonder location overseeing a shared kitchen that serves multiple brands, channels, and delivery methods. This role goes far beyond food service. You will lead a multifunctional team, manage cross brand collaboration in a single facility, and own the local P&L like a true General Manager. Success in this role requires operational dexterity: you may be navigating staffing decisions one moment and vendor relations the next. You'll manage both employees and nonemployees (contract partners), drive business results, and represent Wonder in the local partner ecosystem. This is a unique opportunity for an experienced leader from operations, logistics, eCommerce, hospitality, or similar domains to build, manage and grow a complex operation. Responsibilities Lead Day-to-Day Operations with Excellence Oversee all aspects of day-to-day operations across kitchen, service, and fulfillment channels (dine-in, pickup, delivery) Optimize labor deployment, throughput, and service execution to meet evolving business needs Ensure strict adherence to labor, food safety, team member safety, and compliance standards Monitor and manage inventory accuracy, waste reduction efforts, and product shelf life adherence Maintain high operational readiness by forecasting demand, resolving obstacles, and adjusting workflows in real-time Monitor customer feedback and operational trends to make data-informed decisions that drive service excellence Set and drive key operational KPIs, ensuring alignment across internal and external contributors Manage Team and Partner Performance Hire, onboard, coach, schedule, and develop a high-performing team of hourly employees and shift leaders Lead a blended on-site workforce of internal employees and external partners (contracted or brand-affiliated staff) Create a collaborative, on-brand environment where Wonder and third-party teams operate seamlessly under one roof Address performance issues respectfully and quickly using coaching and performance tools Ensure compliance with state and federal labor laws Drive Business Results & Own the P&L Take full ownership of the location's P&L and use data to influence labor efficiency, food costs, and operational margin Establish and track KPIs related to guest experience, order accuracy, throughput, and financial performance Partner cross-functionally (with finance, culinary, procurement, logistics, etc.) to identify cost-saving and revenue-driving opportunities Build action plans around local performance insights, customer feedback, and operational trends Grow the Business Own and drive company talent pipelines with a strong focus on succession building and readiness Select, develop, and deploy certified trainers to support new store openings and maintain consistent onboarding of new hires Actively mentor and coach managers-in-training, preparing them for potential transfers or leadership roles at other locations Serve as a hands-on role model leader, modeling company values and reinforcing performance standards that promote personal and professional growth Anticipate future business needs and strategically align staffing, scheduling, and development efforts to ensure the organization is prepared for growth Contribute to company innovation and evolution by sharing feedback, piloting new initiatives and championing best practices for company-wide rollout Manage Partnerships & Represent the Wonder Brand Serve as the on-site point of contact for brand partners, vendors, and contracted operators Nurture relationships with local stakeholders to foster trust, partnership, and operational consistency Ensure that each brand operating in the kitchen adheres to Wonder's service and food quality standards to deliver a flawless customer experience Represent Wonder in local community and business interactions, helping to grow our reputation and customer base Who You Are A business operator with at least 3 years of experience leading high-volume, complex operations in sectors like logistics, field-based retail, hospitality, food, or eCommerce Experience in fast-growing, operationally complex environments such as high-growth startups, multi-unit retail, or on-demand services Proven leadership background and track record of progressive growth and advancement Demonstrated success in full P&L ownership, KPI management, and driving operational results A proactive problem solver who thrives in fast-paced, ambiguous environments Comfortable managing hybrid workforces across employees and contracted vendors/partners Known for cross-functional fluency-able to influence and collaborate across finance, HR, logistics, culinary, and partner organizations Obsessed with customer service, quality, accountability, and results Requirements Must be 21 years old and legally authorized to work in the US Must be able to lift up to 50 pounds and stand for extended periods Must have open availability, including nights and weekends Food Handler Certification (or willingness to obtain) This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool) Role Details Salary Range: $81500 per year - $94000 per year Location: Hackettstown , New Jersey Benefits Medical, Dental, and Vision Insurance 100% employer-paid Life Insurance 401(k) Retirement Plan Employer match for Health Savings Account (HSA) Learning and Development opportunities to advance your career Employee Stock Employee Discount Note: Some of our benefits vary by state and depend on the number of hours you work. An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits: The candidate's ability to perform the tasks in the available job role. The candidate's self-rated skill proficiency. The candidate's fit for this job posting. More information about the type, source, and retention policy relating to data collected for the AEDT can be found on the privacy policy here . We retain your personal information for as long as is necessary to manage your application for and employment with the Company and in accordance with our data retention schedule. We may retain your personal information for longer if it is necessary to comply with our legal or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies, address other legitimate business needs, or as permitted or required by applicable law. We may also retain your personal information in a deidentified or aggregated form so that it can no longer be associated with you. To determine the appropriate retention period for your personal information, we consider various factors such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we collect or process your personal information; and applicable legal requirements. Personal information does not include certain categories of information, such as publicly available information from government records, personal information you make available to the public, and deidentified or aggregated information. A final note At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.
At Sentry, we're more than just insurance-and we can offer you more than just a job. We want you to enjoy a career with us, where you're in the driver's seat of your career path with access to resources to help you succeed personally and professionally. The Director of Project Management is responsible for the operation of Sentry's centralized, Project Management Office and is responsible for managing the continuing development and implementation of the PMO strategy, Project management lifecycle methodology, and aligning the PMO vision with the overall organizational vision. What You'll Do You'll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You'll have the opportunity to: Innovate: Through our agile development process, you'll have the opportunity to apply your creativity and innovation to drive new solutions. Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry University, LinkedIn Learning, and peer-led educational sessions and communities. Grow: Sentry provides many opportunities to grow in your career. Through meaningful, ongoing conversations around growth and development, we encourage all associates to take ownership in their career path. Contribute: As the Director of Project Management, you will: Oversee and lead project management staff to ensure the team meets or exceeds customer expectations. Assign project management staff to projects based upon skill requirements and availability. Administer human resource-related activities including timely performance and salary reviews and ensure all subordinates adhere to human resources policies and practices. Select, develop, motivate, and recognize staff. Determine the need for outsourcing of projects, reviews the resources available and selects a vendor to meet the project needs. Participate in overall strategic project budgeting, CBA creation, and cross-project resource management. Manage the IT project pipeline to ensure projects are not held up by bottlenecks, project priorities are adjusted based upon business needs, and adequate attention is given to projects. Responsible for developing, implementing and maintaining the standard processes and procedures to be used in the delivery of projects, including Systems Development Life Cycle (SDLC), urgent project methodology, and quality assurance principles. Develop and maintain standard project management tools, including a central project repository, time tracking, requirements database, etc. Mature a PMO practice that involves complex system development and business projects. Prepare, in conjunction with the Project Manager and project team, a formal proposal and recommendation for each project. Review the project work plan which includes identification of all tasks and development of a timetable in which each task is to be accomplished. Ensure that the appropriate project analysis steps have been completed for each project, including problem and solution statements, as well as scope and size definitions. What it Takes: Bachelors Degree or equivalent work experience. Minimum 8 years of related work experience. Degree in Information Technology, industrial engineering or project management. Previous experience in a Project Management role. Previous experience in a supervisory role or training in supervisory skills beneficial. Analytical ability to research, develop and make conclusive decisions. Good human relations and communications skills. Organization, leadership, and people management skills. If you have experience in the skills listed above, please consider joining our Sentry team! What You'll Receive You can enjoy a complete benefits package, including generous paid time off, 8% 401(k) match, matching charitable gift program, bonus plan based on company performance, meal stipends, associate discounts, volunteer time off and more! You want a positive work/life balance. Our hybrid work model allows you to enjoy the benefits of working from home on Monday and Friday, but also provides the opportunity for team building and collaboration when working in the office on Tuesday, Wednesday, and Thursday. To help you work effectively and comfortably in both locations, we provide you with equipment to work at home and in the office. About Sentry Our Background: We're part of one of the largest and most financially secure mutual insurance groups in the nation. We've earned an A+ rating from AM Best every year since 1992. Our associates bring together diverse backgrounds, experiences, and skillsets to make Sentry who we are. We're honored to earn a spot on Forbes list of America's Best Midsize Employers, joining a select group of 400 companies. We're in the business of helping others, and that includes the communities where we live and work. Our annual United Way campaign has raised more than $1 million for the past several years. Our Stevens Point campus offers a full-service fitness center, swimming pool, basketball and racquetball courts, auto center, credit union, on-site Aspirus clinic, restaurants, boutique hotel, and the award-winning SentryWorld golf course. How You'll Apply We'd love for you to join us. Please complete your online application and upload your resume on our Careers site. If you have applied with us before, you only need to provide your email address and password. If this is your first time applying with Sentry, please create an account. If you have specific questions regarding the position, application process, or are interested in learning more about Sentry, please reach out to Katelynne Rivera, Talent Acquisition Specialist Sr. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. Get ready to own your future at Sentry. Your opportunity awaits. Talent Acquisition Specialist Thank you for your interest in Sentry! Katelynne Rivera Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
10/01/2025
Full time
At Sentry, we're more than just insurance-and we can offer you more than just a job. We want you to enjoy a career with us, where you're in the driver's seat of your career path with access to resources to help you succeed personally and professionally. The Director of Project Management is responsible for the operation of Sentry's centralized, Project Management Office and is responsible for managing the continuing development and implementation of the PMO strategy, Project management lifecycle methodology, and aligning the PMO vision with the overall organizational vision. What You'll Do You'll be a valuable contributor to our team. As a Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You'll have the opportunity to: Innovate: Through our agile development process, you'll have the opportunity to apply your creativity and innovation to drive new solutions. Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry University, LinkedIn Learning, and peer-led educational sessions and communities. Grow: Sentry provides many opportunities to grow in your career. Through meaningful, ongoing conversations around growth and development, we encourage all associates to take ownership in their career path. Contribute: As the Director of Project Management, you will: Oversee and lead project management staff to ensure the team meets or exceeds customer expectations. Assign project management staff to projects based upon skill requirements and availability. Administer human resource-related activities including timely performance and salary reviews and ensure all subordinates adhere to human resources policies and practices. Select, develop, motivate, and recognize staff. Determine the need for outsourcing of projects, reviews the resources available and selects a vendor to meet the project needs. Participate in overall strategic project budgeting, CBA creation, and cross-project resource management. Manage the IT project pipeline to ensure projects are not held up by bottlenecks, project priorities are adjusted based upon business needs, and adequate attention is given to projects. Responsible for developing, implementing and maintaining the standard processes and procedures to be used in the delivery of projects, including Systems Development Life Cycle (SDLC), urgent project methodology, and quality assurance principles. Develop and maintain standard project management tools, including a central project repository, time tracking, requirements database, etc. Mature a PMO practice that involves complex system development and business projects. Prepare, in conjunction with the Project Manager and project team, a formal proposal and recommendation for each project. Review the project work plan which includes identification of all tasks and development of a timetable in which each task is to be accomplished. Ensure that the appropriate project analysis steps have been completed for each project, including problem and solution statements, as well as scope and size definitions. What it Takes: Bachelors Degree or equivalent work experience. Minimum 8 years of related work experience. Degree in Information Technology, industrial engineering or project management. Previous experience in a Project Management role. Previous experience in a supervisory role or training in supervisory skills beneficial. Analytical ability to research, develop and make conclusive decisions. Good human relations and communications skills. Organization, leadership, and people management skills. If you have experience in the skills listed above, please consider joining our Sentry team! What You'll Receive You can enjoy a complete benefits package, including generous paid time off, 8% 401(k) match, matching charitable gift program, bonus plan based on company performance, meal stipends, associate discounts, volunteer time off and more! You want a positive work/life balance. Our hybrid work model allows you to enjoy the benefits of working from home on Monday and Friday, but also provides the opportunity for team building and collaboration when working in the office on Tuesday, Wednesday, and Thursday. To help you work effectively and comfortably in both locations, we provide you with equipment to work at home and in the office. About Sentry Our Background: We're part of one of the largest and most financially secure mutual insurance groups in the nation. We've earned an A+ rating from AM Best every year since 1992. Our associates bring together diverse backgrounds, experiences, and skillsets to make Sentry who we are. We're honored to earn a spot on Forbes list of America's Best Midsize Employers, joining a select group of 400 companies. We're in the business of helping others, and that includes the communities where we live and work. Our annual United Way campaign has raised more than $1 million for the past several years. Our Stevens Point campus offers a full-service fitness center, swimming pool, basketball and racquetball courts, auto center, credit union, on-site Aspirus clinic, restaurants, boutique hotel, and the award-winning SentryWorld golf course. How You'll Apply We'd love for you to join us. Please complete your online application and upload your resume on our Careers site. If you have applied with us before, you only need to provide your email address and password. If this is your first time applying with Sentry, please create an account. If you have specific questions regarding the position, application process, or are interested in learning more about Sentry, please reach out to Katelynne Rivera, Talent Acquisition Specialist Sr. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. Get ready to own your future at Sentry. Your opportunity awaits. Talent Acquisition Specialist Thank you for your interest in Sentry! Katelynne Rivera Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
