Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/31/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/31/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/31/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Are you in search of a workplace that thrives on community connections through advertising? If so, we'd love to have you join our sales team! We need someone who understands the connection between marketing and sales and genuinely gets excited with each and every sale - big or small. Our Lamar office in Allentown, Pennsylvania is now hiring a new Account Executive (salary + commission) to help us bring innovative outdoor advertising campaigns to life for brands in Allentown, PA and the surrounding areas. Rated Sales team for 2025 on Comparably, our Sales Account Executives are the connection between Lamar and the communities we serve. O ur AE's meet and exceed sales objectives in their assigned territory by using professional sales techniques to develop long-term advertising relationships that grow not only Lamar advertising sales , but also our relationships in our communities. Why Lamar? Lamar Advertising has been named as a "Best Company to Work For" in U.S. News & World Report's annual ranking. Learn more about us on our official YouTube channel . Check reviews and company updates on our Glassdoor page What's in it for you? A Monday-Friday schedule with paid holidays, with a combination of time spent in-office and selling in the field First-year earning potential of $54,000 - $75,000 including commissions, dependent on experience and selling ability No commission cap, so earning potential is unlimited as you grow your book of business! Monthly auto and cell allowances for work-related expenses What can you expect from us? Comprehensive 30-60 day training program with opportunities to participate in our corporate-hosted Lamar Sales School Multiple medical plan options and a health savings account Hospital, Critical Illness, and Accident coverage Dental and vision insurance Short and long-term disability and paid parental leave 120 hours of paid time off (PTO) that increases with tenure 12 paid company holidays including Presidents Day and Juneteenth 401(k) plan with company match Employee Stock purchase plan Wellness program incentives such as medical plan premium holidays and HSA contributions Ongoing professional development and internal leadership programs to maximize your career potential Advancement opportunities, as our goal is to promote all Sales Managers from within! What we're looking for in YOU: Comfort making cold calls over the phone and in-person Ability to make oral presentations and clearly articulate policies and procedures Align with our values of inclusivity and effectively communicate with people of various social, cultural, economic, and educational backgrounds Motivation to learn new technology and systems Ability to exhibit effective time management and self-organization Willingness to immerse yourself in the outdoor advertising industry with the intent of selling its benefits to businesses and customers Ability to communicate professionally both verbally and in writing Ability to perform effectively under fluctuating workloads A knack for making connections and gaining the trust of others Ability to meet a sales quota and utilize general sales techniques Intrinsic self-motivation to overcome challenges and meet goals Resilience in response to rejection Education and experience: Current and Valid Driver's License required College Degree preferred Previous Outdoor Advertising sales experience preferred Proficiency in Microsoft Office Suite CRM experience preferred Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. Candidates with a disability in need of an accommodation to fulfill our application requirements should email A day in the life: On a regular basis, you will: Meet and exceed sales targets and monitor personal sales data and reports Target businesses in the assigned area and visit each established Lamar client as well as competitor's clients in a specified time frame Exhibit working knowledge of local and national competition Cluster accounts to work them efficiently Identify potential growth areas and open new accounts Use Lamar computer tools to locate prospects & follow up on leads, as well as prepare proposals, written presentations, and research Develop their presentation skills by utilizing computer tools, and presenting to clients on a regular basis Develop new product knowledge and selling skills Actively participate in sales meetings, regional meetings, seminars, and trade shows Perform administrative duties, such as: Maintaining daily, weekly, and monthly sales plans a month in advance Follow up on all client production orders and problem-solve any issues that may arise Maintaining organized and up-to-date records of clients and sales activity Physical demands and work environment: The work environment is a combination of an office environment and work in the field making sales calls and servicing existing accounts. The physical demands for this position include light lifting, seeing (with a focus on reading, color distinction, acuity, depth perception, and peripheral vision), sitting less than 50% of the time, standing, talking, turning, and walking. Nights spent away from home traveling are less than 10%. Who we are: Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day. We provide ad space through: Billboards Interstate logos Handpainted murals Transportation and airports The largest network of digital billboards in the United States We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally. We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts. Lamar is an EEO/AA employer including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic. Please note: Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment. SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy . Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information! California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
10/31/2025
Full time
Are you in search of a workplace that thrives on community connections through advertising? If so, we'd love to have you join our sales team! We need someone who understands the connection between marketing and sales and genuinely gets excited with each and every sale - big or small. Our Lamar office in Allentown, Pennsylvania is now hiring a new Account Executive (salary + commission) to help us bring innovative outdoor advertising campaigns to life for brands in Allentown, PA and the surrounding areas. Rated Sales team for 2025 on Comparably, our Sales Account Executives are the connection between Lamar and the communities we serve. O ur AE's meet and exceed sales objectives in their assigned territory by using professional sales techniques to develop long-term advertising relationships that grow not only Lamar advertising sales , but also our relationships in our communities. Why Lamar? Lamar Advertising has been named as a "Best Company to Work For" in U.S. News & World Report's annual ranking. Learn more about us on our official YouTube channel . Check reviews and company updates on our Glassdoor page What's in it for you? A Monday-Friday schedule with paid holidays, with a combination of time spent in-office and selling in the field First-year earning potential of $54,000 - $75,000 including commissions, dependent on experience and selling ability No commission cap, so earning potential is unlimited as you grow your book of business! Monthly auto and cell allowances for work-related expenses What can you expect from us? Comprehensive 30-60 day training program with opportunities to participate in our corporate-hosted Lamar Sales School Multiple medical plan options and a health savings account Hospital, Critical Illness, and Accident coverage Dental and vision insurance Short and long-term disability and paid parental leave 120 hours of paid time off (PTO) that increases with tenure 12 paid company holidays including Presidents Day and Juneteenth 401(k) plan with company match Employee Stock purchase plan Wellness program incentives such as medical plan premium holidays and HSA contributions Ongoing professional development and internal leadership programs to maximize your career potential Advancement opportunities, as our goal is to promote all Sales Managers from within! What we're looking for in YOU: Comfort making cold calls over the phone and in-person Ability to make oral presentations and clearly articulate policies and procedures Align with our values of inclusivity and effectively communicate with people of various social, cultural, economic, and educational backgrounds Motivation to learn new technology and systems Ability to exhibit effective time management and self-organization Willingness to immerse yourself in the outdoor advertising industry with the intent of selling its benefits to businesses and customers Ability to communicate professionally both verbally and in writing Ability to perform effectively under fluctuating workloads A knack for making connections and gaining the trust of others Ability to meet a sales quota and utilize general sales techniques Intrinsic self-motivation to overcome challenges and meet goals Resilience in response to rejection Education and experience: Current and Valid Driver's License required College Degree preferred Previous Outdoor Advertising sales experience preferred Proficiency in Microsoft Office Suite CRM experience preferred Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. Candidates with a disability in need of an accommodation to fulfill our application requirements should email A day in the life: On a regular basis, you will: Meet and exceed sales targets and monitor personal sales data and reports Target businesses in the assigned area and visit each established Lamar client as well as competitor's clients in a specified time frame Exhibit working knowledge of local and national competition Cluster accounts to work them efficiently Identify potential growth areas and open new accounts Use Lamar computer tools to locate prospects & follow up on leads, as well as prepare proposals, written presentations, and research Develop their presentation skills by utilizing computer tools, and presenting to clients on a regular basis Develop new product knowledge and selling skills Actively participate in sales meetings, regional meetings, seminars, and trade shows Perform administrative duties, such as: Maintaining daily, weekly, and monthly sales plans a month in advance Follow up on all client production orders and problem-solve any issues that may arise Maintaining organized and up-to-date records of clients and sales activity Physical demands and work environment: The work environment is a combination of an office environment and work in the field making sales calls and servicing existing accounts. The physical demands for this position include light lifting, seeing (with a focus on reading, color distinction, acuity, depth perception, and peripheral vision), sitting less than 50% of the time, standing, talking, turning, and walking. Nights spent away from home traveling are less than 10%. Who we are: Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day. We provide ad space through: Billboards Interstate logos Handpainted murals Transportation and airports The largest network of digital billboards in the United States We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally. We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts. Lamar is an EEO/AA employer including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic. Please note: Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment. SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy . Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information! California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/31/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/31/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/31/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/31/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Are you in search of a workplace that thrives on community connections through advertising? If so, we'd love to have you join our sales team! We need someone who understands the connection between marketing and sales and genuinely gets excited with each and every sale - big or small. Our Lamar office in Allentown, Pennsylvania is now hiring a new Account Executive (salary + commission) to help us bring innovative outdoor advertising campaigns to life for brands in Allentown, PA and the surrounding areas. Rated Sales team for 2025 on Comparably, our Sales Account Executives are the connection between Lamar and the communities we serve. O ur AE's meet and exceed sales objectives in their assigned territory by using professional sales techniques to develop long-term advertising relationships that grow not only Lamar advertising sales , but also our relationships in our communities. Why Lamar? Lamar Advertising has been named as a "Best Company to Work For" in U.S. News & World Report's annual ranking. Learn more about us on our official YouTube channel . Check reviews and company updates on our Glassdoor page What's in it for you? A Monday-Friday schedule with paid holidays, with a combination of time spent in-office and selling in the field First-year earning potential of $54,000 - $75,000 including commissions, dependent on experience and selling ability No commission cap, so earning potential is unlimited as you grow your book of business! Monthly auto and cell allowances for work-related expenses What can you expect from us? Comprehensive 30-60 day training program with opportunities to participate in our corporate-hosted Lamar Sales School Multiple medical plan options and a health savings account Hospital, Critical Illness, and Accident coverage Dental and vision insurance Short and long-term disability and paid parental leave 120 hours of paid time off (PTO) that increases with tenure 12 paid company holidays including Presidents Day and Juneteenth 401(k) plan with company match Employee Stock purchase plan Wellness program incentives such as medical plan premium holidays and HSA contributions Ongoing professional development and internal leadership programs to maximize your career potential Advancement opportunities, as our goal is to promote all Sales Managers from within! What we're looking for in YOU: Comfort making cold calls over the phone and in-person Ability to make oral presentations and clearly articulate policies and procedures Align with our values of inclusivity and effectively communicate with people of various social, cultural, economic, and educational backgrounds Motivation to learn new technology and systems Ability to exhibit effective time management and self-organization Willingness to immerse yourself in the outdoor advertising industry with the intent of selling its benefits to businesses and customers Ability to communicate professionally both verbally and in writing Ability to perform effectively under fluctuating workloads A knack for making connections and gaining the trust of others Ability to meet a sales quota and utilize general sales techniques Intrinsic self-motivation to overcome challenges and meet goals Resilience in response to rejection Education and experience: Current and Valid Driver's License required College Degree preferred Previous Outdoor Advertising sales experience preferred Proficiency in Microsoft Office Suite CRM experience preferred Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. Candidates with a disability in need of an accommodation to fulfill our application requirements should email A day in the life: On a regular basis, you will: Meet and exceed sales targets and monitor personal sales data and reports Target businesses in the assigned area and visit each established Lamar client as well as competitor's clients in a specified time frame Exhibit working knowledge of local and national competition Cluster accounts to work them efficiently Identify potential growth areas and open new accounts Use Lamar computer tools to locate prospects & follow up on leads, as well as prepare proposals, written presentations, and research Develop their presentation skills by utilizing computer tools, and presenting to clients on a regular basis Develop new product knowledge and selling skills Actively participate in sales meetings, regional meetings, seminars, and trade shows Perform administrative duties, such as: Maintaining daily, weekly, and monthly sales plans a month in advance Follow up on all client production orders and problem-solve any issues that may arise Maintaining organized and up-to-date records of clients and sales activity Physical demands and work environment: The work environment is a combination of an office environment and work in the field making sales calls and servicing existing accounts. The physical demands for this position include light lifting, seeing (with a focus on reading, color distinction, acuity, depth perception, and peripheral vision), sitting less than 50% of the time, standing, talking, turning, and walking. Nights spent away from home traveling are less than 10%. Who we are: Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day. We provide ad space through: Billboards Interstate logos Handpainted murals Transportation and airports The largest network of digital billboards in the United States We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally. We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts. Lamar is an EEO/AA employer including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic. Please note: Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment. SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy . Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information! California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
10/31/2025
Full time
Are you in search of a workplace that thrives on community connections through advertising? If so, we'd love to have you join our sales team! We need someone who understands the connection between marketing and sales and genuinely gets excited with each and every sale - big or small. Our Lamar office in Allentown, Pennsylvania is now hiring a new Account Executive (salary + commission) to help us bring innovative outdoor advertising campaigns to life for brands in Allentown, PA and the surrounding areas. Rated Sales team for 2025 on Comparably, our Sales Account Executives are the connection between Lamar and the communities we serve. O ur AE's meet and exceed sales objectives in their assigned territory by using professional sales techniques to develop long-term advertising relationships that grow not only Lamar advertising sales , but also our relationships in our communities. Why Lamar? Lamar Advertising has been named as a "Best Company to Work For" in U.S. News & World Report's annual ranking. Learn more about us on our official YouTube channel . Check reviews and company updates on our Glassdoor page What's in it for you? A Monday-Friday schedule with paid holidays, with a combination of time spent in-office and selling in the field First-year earning potential of $54,000 - $75,000 including commissions, dependent on experience and selling ability No commission cap, so earning potential is unlimited as you grow your book of business! Monthly auto and cell allowances for work-related expenses What can you expect from us? Comprehensive 30-60 day training program with opportunities to participate in our corporate-hosted Lamar Sales School Multiple medical plan options and a health savings account Hospital, Critical Illness, and Accident coverage Dental and vision insurance Short and long-term disability and paid parental leave 120 hours of paid time off (PTO) that increases with tenure 12 paid company holidays including Presidents Day and Juneteenth 401(k) plan with company match Employee Stock purchase plan Wellness program incentives such as medical plan premium holidays and HSA contributions Ongoing professional development and internal leadership programs to maximize your career potential Advancement opportunities, as our goal is to promote all Sales Managers from within! What we're looking for in YOU: Comfort making cold calls over the phone and in-person Ability to make oral presentations and clearly articulate policies and procedures Align with our values of inclusivity and effectively communicate with people of various social, cultural, economic, and educational backgrounds Motivation to learn new technology and systems Ability to exhibit effective time management and self-organization Willingness to immerse yourself in the outdoor advertising industry with the intent of selling its benefits to businesses and customers Ability to communicate professionally both verbally and in writing Ability to perform effectively under fluctuating workloads A knack for making connections and gaining the trust of others Ability to meet a sales quota and utilize general sales techniques Intrinsic self-motivation to overcome challenges and meet goals Resilience in response to rejection Education and experience: Current and Valid Driver's License required College Degree preferred Previous Outdoor Advertising sales experience preferred Proficiency in Microsoft Office Suite CRM experience preferred Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. Candidates with a disability in need of an accommodation to fulfill our application requirements should email A day in the life: On a regular basis, you will: Meet and exceed sales targets and monitor personal sales data and reports Target businesses in the assigned area and visit each established Lamar client as well as competitor's clients in a specified time frame Exhibit working knowledge of local and national competition Cluster accounts to work them efficiently Identify potential growth areas and open new accounts Use Lamar computer tools to locate prospects & follow up on leads, as well as prepare proposals, written presentations, and research Develop their presentation skills by utilizing computer tools, and presenting to clients on a regular basis Develop new product knowledge and selling skills Actively participate in sales meetings, regional meetings, seminars, and trade shows Perform administrative duties, such as: Maintaining daily, weekly, and monthly sales plans a month in advance Follow up on all client production orders and problem-solve any issues that may arise Maintaining organized and up-to-date records of clients and sales activity Physical demands and work environment: The work environment is a combination of an office environment and work in the field making sales calls and servicing existing accounts. The physical demands for this position include light lifting, seeing (with a focus on reading, color distinction, acuity, depth perception, and peripheral vision), sitting less than 50% of the time, standing, talking, turning, and walking. Nights spent away from home traveling are less than 10%. Who we are: Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day. We provide ad space through: Billboards Interstate logos Handpainted murals Transportation and airports The largest network of digital billboards in the United States We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally. We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts. Lamar is an EEO/AA employer including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic. Please note: Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment. SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy . Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information! California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/31/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/31/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/31/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Lamar Advertising Company
Duncansville, Pennsylvania
Are you in search of a workplace that thrives on community connections through advertising? If so, we'd love to have you join our sales team! Our Lamar office in Duncansville, Pennsylvania is now hiring a new Sales Account Executive (salary + commission) to help us bring innovative outdoor advertising campaigns to life for brands in Altoona, PA and the surrounding areas. We need someone who understands the connection between marketing and sales and genuinely gets excited with each and every sale - big or small! Rated Sales team for 2025 on Comparably, our Sales Account Executives are the connection between Lamar and the communities we serve. O ur AE's meet and exceed sales objectives in their assigned territory by using professional sales techniques to develop long-term advertising relationships that grow not only Lamar advertising sales , but also our relationships in our communities. Why Lamar? Lamar Advertising has been named as a "Best Company to Work For" in U.S. News & World Report's annual ranking. Learn more about us on our official YouTube channel . Check reviews and company updates on our Glassdoor page What's in it for you? A Monday-Friday 8:00 am-5:00 pm hybrid schedule with paid holidays, with a combination of time spent in-office and selling in the field First-year earning potential of $40,000 - $60,000 including commissions, dependent on experience and selling ability No commission cap, so earning potential is unlimited as you grow your book of business! Monthly auto and cell allowances for work-related expenses What can you expect from us? Comprehensive 90 day training program with opportunities to participate in our corporate-hosted Lamar Sales School Multiple medical plan options and a health savings account Hospital, Critical Illness, and Accident coverage Dental and vision insurance Short and long-term disability and paid parental leave 120 hours of paid time off (PTO) that increases with tenure 12 paid company holidays including Presidents Day and Juneteenth 401(k) plan with company match Employee Stock purchase plan Wellness program incentives such as medical plan premium holidays and HSA contributions Ongoing professional development and internal leadership programs to maximize your career potential Advancement opportunities, as our goal is to promote all Sales Managers from within! What we're looking for in YOU: Comfort making cold calls over the phone and in-person Ability to make oral presentations and clearly articulate policies and procedures Align with our values of inclusivity and effectively communicate with people of various social, cultural, economic, and educational backgrounds Motivation to learn new technology and systems Ability to exhibit effective time management and self-organization Willingness to immerse yourself in the outdoor advertising industry with the intent of selling its benefits to businesses and customers Ability to communicate professionally both verbally and in writing Ability to perform effectively under fluctuating workloads A knack for making connections and gaining the trust of others Ability to meet a sales quota and utilize general sales techniques Intrinsic self-motivation to overcome challenges and meet goals Resilience in response to rejection Education and experience: Current and Valid Driver's License required College Degree preferred Previous Outdoor Advertising sales experience preferred Proficiency in Microsoft Office Suite CRM experience preferred Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. Candidates with a disability in need of an accommodation to fulfill our application requirements should email A day in the life: On a regular basis, you will: Meet and exceed sales targets and monitor personal sales data and reports Target businesses in the assigned area and visit each established Lamar client as well as competitor's clients in a specified time frame Exhibit working knowledge of local and national competition Cluster accounts to work them efficiently Identify potential growth areas and open new accounts Use Lamar computer tools to locate prospects & follow up on leads, as well as prepare proposals, written presentations, and research Develop their presentation skills by utilizing computer tools, and presenting to clients on a regular basis Develop new product knowledge and selling skills Actively participate in sales meetings, regional meetings, seminars, and trade shows Perform administrative duties, such as: Maintaining daily, weekly, and monthly sales plans a month in advance Follow up on all client production orders and problem-solve any issues that may arise Maintaining organized and up-to-date records of clients and sales activity Physical demands and work environment: The work environment is a combination of an office environment and work in the field making sales calls and servicing existing accounts. The physical demands for this position include light lifting, seeing (with a focus on reading, color distinction, acuity, depth perception, and peripheral vision), sitting less than 50% of the time, standing, talking, turning, and walking. Nights spent away from home traveling are less than 10%. Who we are: Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day. We provide ad space through: Billboards Interstate logos Handpainted murals Transportation and airports The largest network of digital billboards in the United States We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally. We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts. Lamar is an EEO/AA employer including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic. Please note: Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment. SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy . Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information! California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
10/31/2025
Full time
Are you in search of a workplace that thrives on community connections through advertising? If so, we'd love to have you join our sales team! Our Lamar office in Duncansville, Pennsylvania is now hiring a new Sales Account Executive (salary + commission) to help us bring innovative outdoor advertising campaigns to life for brands in Altoona, PA and the surrounding areas. We need someone who understands the connection between marketing and sales and genuinely gets excited with each and every sale - big or small! Rated Sales team for 2025 on Comparably, our Sales Account Executives are the connection between Lamar and the communities we serve. O ur AE's meet and exceed sales objectives in their assigned territory by using professional sales techniques to develop long-term advertising relationships that grow not only Lamar advertising sales , but also our relationships in our communities. Why Lamar? Lamar Advertising has been named as a "Best Company to Work For" in U.S. News & World Report's annual ranking. Learn more about us on our official YouTube channel . Check reviews and company updates on our Glassdoor page What's in it for you? A Monday-Friday 8:00 am-5:00 pm hybrid schedule with paid holidays, with a combination of time spent in-office and selling in the field First-year earning potential of $40,000 - $60,000 including commissions, dependent on experience and selling ability No commission cap, so earning potential is unlimited as you grow your book of business! Monthly auto and cell allowances for work-related expenses What can you expect from us? Comprehensive 90 day training program with opportunities to participate in our corporate-hosted Lamar Sales School Multiple medical plan options and a health savings account Hospital, Critical Illness, and Accident coverage Dental and vision insurance Short and long-term disability and paid parental leave 120 hours of paid time off (PTO) that increases with tenure 12 paid company holidays including Presidents Day and Juneteenth 401(k) plan with company match Employee Stock purchase plan Wellness program incentives such as medical plan premium holidays and HSA contributions Ongoing professional development and internal leadership programs to maximize your career potential Advancement opportunities, as our goal is to promote all Sales Managers from within! What we're looking for in YOU: Comfort making cold calls over the phone and in-person Ability to make oral presentations and clearly articulate policies and procedures Align with our values of inclusivity and effectively communicate with people of various social, cultural, economic, and educational backgrounds Motivation to learn new technology and systems Ability to exhibit effective time management and self-organization Willingness to immerse yourself in the outdoor advertising industry with the intent of selling its benefits to businesses and customers Ability to communicate professionally both verbally and in writing Ability to perform effectively under fluctuating workloads A knack for making connections and gaining the trust of others Ability to meet a sales quota and utilize general sales techniques Intrinsic self-motivation to overcome challenges and meet goals Resilience in response to rejection Education and experience: Current and Valid Driver's License required College Degree preferred Previous Outdoor Advertising sales experience preferred Proficiency in Microsoft Office Suite CRM experience preferred Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. Candidates with a disability in need of an accommodation to fulfill our application requirements should email A day in the life: On a regular basis, you will: Meet and exceed sales targets and monitor personal sales data and reports Target businesses in the assigned area and visit each established Lamar client as well as competitor's clients in a specified time frame Exhibit working knowledge of local and national competition Cluster accounts to work them efficiently Identify potential growth areas and open new accounts Use Lamar computer tools to locate prospects & follow up on leads, as well as prepare proposals, written presentations, and research Develop their presentation skills by utilizing computer tools, and presenting to clients on a regular basis Develop new product knowledge and selling skills Actively participate in sales meetings, regional meetings, seminars, and trade shows Perform administrative duties, such as: Maintaining daily, weekly, and monthly sales plans a month in advance Follow up on all client production orders and problem-solve any issues that may arise Maintaining organized and up-to-date records of clients and sales activity Physical demands and work environment: The work environment is a combination of an office environment and work in the field making sales calls and servicing existing accounts. The physical demands for this position include light lifting, seeing (with a focus on reading, color distinction, acuity, depth perception, and peripheral vision), sitting less than 50% of the time, standing, talking, turning, and walking. Nights spent away from home traveling are less than 10%. Who we are: Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day. We provide ad space through: Billboards Interstate logos Handpainted murals Transportation and airports The largest network of digital billboards in the United States We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally. We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts. Lamar is an EEO/AA employer including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic. Please note: Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment. SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy . Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information! California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Lamar Advertising Company
Duncansville, Pennsylvania
Are you in search of a workplace that thrives on community connections through advertising? If so, we'd love to have you join our sales team! Our Lamar office in Duncansville, Pennsylvania is now hiring a new Sales Account Executive (salary + commission) to help us bring innovative outdoor advertising campaigns to life for brands in Altoona, PA and the surrounding areas. We need someone who understands the connection between marketing and sales and genuinely gets excited with each and every sale - big or small! Rated Sales team for 2025 on Comparably, our Sales Account Executives are the connection between Lamar and the communities we serve. O ur AE's meet and exceed sales objectives in their assigned territory by using professional sales techniques to develop long-term advertising relationships that grow not only Lamar advertising sales , but also our relationships in our communities. Why Lamar? Lamar Advertising has been named as a "Best Company to Work For" in U.S. News & World Report's annual ranking. Learn more about us on our official YouTube channel . Check reviews and company updates on our Glassdoor page What's in it for you? A Monday-Friday 8:00 am-5:00 pm hybrid schedule with paid holidays, with a combination of time spent in-office and selling in the field First-year earning potential of $40,000 - $60,000 including commissions, dependent on experience and selling ability No commission cap, so earning potential is unlimited as you grow your book of business! Monthly auto and cell allowances for work-related expenses What can you expect from us? Comprehensive 90 day training program with opportunities to participate in our corporate-hosted Lamar Sales School Multiple medical plan options and a health savings account Hospital, Critical Illness, and Accident coverage Dental and vision insurance Short and long-term disability and paid parental leave 120 hours of paid time off (PTO) that increases with tenure 12 paid company holidays including Presidents Day and Juneteenth 401(k) plan with company match Employee Stock purchase plan Wellness program incentives such as medical plan premium holidays and HSA contributions Ongoing professional development and internal leadership programs to maximize your career potential Advancement opportunities, as our goal is to promote all Sales Managers from within! What we're looking for in YOU: Comfort making cold calls over the phone and in-person Ability to make oral presentations and clearly articulate policies and procedures Align with our values of inclusivity and effectively communicate with people of various social, cultural, economic, and educational backgrounds Motivation to learn new technology and systems Ability to exhibit effective time management and self-organization Willingness to immerse yourself in the outdoor advertising industry with the intent of selling its benefits to businesses and customers Ability to communicate professionally both verbally and in writing Ability to perform effectively under fluctuating workloads A knack for making connections and gaining the trust of others Ability to meet a sales quota and utilize general sales techniques Intrinsic self-motivation to overcome challenges and meet goals Resilience in response to rejection Education and experience: Current and Valid Driver's License required College Degree preferred Previous Outdoor Advertising sales experience preferred Proficiency in Microsoft Office Suite CRM experience preferred Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. Candidates with a disability in need of an accommodation to fulfill our application requirements should email A day in the life: On a regular basis, you will: Meet and exceed sales targets and monitor personal sales data and reports Target businesses in the assigned area and visit each established Lamar client as well as competitor's clients in a specified time frame Exhibit working knowledge of local and national competition Cluster accounts to work them efficiently Identify potential growth areas and open new accounts Use Lamar computer tools to locate prospects & follow up on leads, as well as prepare proposals, written presentations, and research Develop their presentation skills by utilizing computer tools, and presenting to clients on a regular basis Develop new product knowledge and selling skills Actively participate in sales meetings, regional meetings, seminars, and trade shows Perform administrative duties, such as: Maintaining daily, weekly, and monthly sales plans a month in advance Follow up on all client production orders and problem-solve any issues that may arise Maintaining organized and up-to-date records of clients and sales activity Physical demands and work environment: The work environment is a combination of an office environment and work in the field making sales calls and servicing existing accounts. The physical demands for this position include light lifting, seeing (with a focus on reading, color distinction, acuity, depth perception, and peripheral vision), sitting less than 50% of the time, standing, talking, turning, and walking. Nights spent away from home traveling are less than 10%. Who we are: Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day. We provide ad space through: Billboards Interstate logos Handpainted murals Transportation and airports The largest network of digital billboards in the United States We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally. We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts. Lamar is an EEO/AA employer including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic. Please note: Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment. SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy . Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information! California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
10/31/2025
Full time
Are you in search of a workplace that thrives on community connections through advertising? If so, we'd love to have you join our sales team! Our Lamar office in Duncansville, Pennsylvania is now hiring a new Sales Account Executive (salary + commission) to help us bring innovative outdoor advertising campaigns to life for brands in Altoona, PA and the surrounding areas. We need someone who understands the connection between marketing and sales and genuinely gets excited with each and every sale - big or small! Rated Sales team for 2025 on Comparably, our Sales Account Executives are the connection between Lamar and the communities we serve. O ur AE's meet and exceed sales objectives in their assigned territory by using professional sales techniques to develop long-term advertising relationships that grow not only Lamar advertising sales , but also our relationships in our communities. Why Lamar? Lamar Advertising has been named as a "Best Company to Work For" in U.S. News & World Report's annual ranking. Learn more about us on our official YouTube channel . Check reviews and company updates on our Glassdoor page What's in it for you? A Monday-Friday 8:00 am-5:00 pm hybrid schedule with paid holidays, with a combination of time spent in-office and selling in the field First-year earning potential of $40,000 - $60,000 including commissions, dependent on experience and selling ability No commission cap, so earning potential is unlimited as you grow your book of business! Monthly auto and cell allowances for work-related expenses What can you expect from us? Comprehensive 90 day training program with opportunities to participate in our corporate-hosted Lamar Sales School Multiple medical plan options and a health savings account Hospital, Critical Illness, and Accident coverage Dental and vision insurance Short and long-term disability and paid parental leave 120 hours of paid time off (PTO) that increases with tenure 12 paid company holidays including Presidents Day and Juneteenth 401(k) plan with company match Employee Stock purchase plan Wellness program incentives such as medical plan premium holidays and HSA contributions Ongoing professional development and internal leadership programs to maximize your career potential Advancement opportunities, as our goal is to promote all Sales Managers from within! What we're looking for in YOU: Comfort making cold calls over the phone and in-person Ability to make oral presentations and clearly articulate policies and procedures Align with our values of inclusivity and effectively communicate with people of various social, cultural, economic, and educational backgrounds Motivation to learn new technology and systems Ability to exhibit effective time management and self-organization Willingness to immerse yourself in the outdoor advertising industry with the intent of selling its benefits to businesses and customers Ability to communicate professionally both verbally and in writing Ability to perform effectively under fluctuating workloads A knack for making connections and gaining the trust of others Ability to meet a sales quota and utilize general sales techniques Intrinsic self-motivation to overcome challenges and meet goals Resilience in response to rejection Education and experience: Current and Valid Driver's License required College Degree preferred Previous Outdoor Advertising sales experience preferred Proficiency in Microsoft Office Suite CRM experience preferred Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. Candidates with a disability in need of an accommodation to fulfill our application requirements should email A day in the life: On a regular basis, you will: Meet and exceed sales targets and monitor personal sales data and reports Target businesses in the assigned area and visit each established Lamar client as well as competitor's clients in a specified time frame Exhibit working knowledge of local and national competition Cluster accounts to work them efficiently Identify potential growth areas and open new accounts Use Lamar computer tools to locate prospects & follow up on leads, as well as prepare proposals, written presentations, and research Develop their presentation skills by utilizing computer tools, and presenting to clients on a regular basis Develop new product knowledge and selling skills Actively participate in sales meetings, regional meetings, seminars, and trade shows Perform administrative duties, such as: Maintaining daily, weekly, and monthly sales plans a month in advance Follow up on all client production orders and problem-solve any issues that may arise Maintaining organized and up-to-date records of clients and sales activity Physical demands and work environment: The work environment is a combination of an office environment and work in the field making sales calls and servicing existing accounts. The physical demands for this position include light lifting, seeing (with a focus on reading, color distinction, acuity, depth perception, and peripheral vision), sitting less than 50% of the time, standing, talking, turning, and walking. Nights spent away from home traveling are less than 10%. Who we are: Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day. We provide ad space through: Billboards Interstate logos Handpainted murals Transportation and airports The largest network of digital billboards in the United States We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally. We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts. Lamar is an EEO/AA employer including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic. Please note: Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment. SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy . Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information! California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Bilingual (Spanish / English) Licensed Healthcare Care representatives provide remote support to customers of our Healthcare clients. You will enjoy this role if you are comfortable with displaying empathy in difficult circumstances and are passionate about helping others. An active healthcare license is required to work in this role. What's In It for You? 100% Remote Work Growth opportunities Great benefits including Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement (just to name a few) Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up Evening and Weekend shifts available! What You Will Do Handle inbound calls in a courteous and efficient manner while providing callers with marketing materials related to Medicare plans. Utilize available tools to provide first call resolution and maintain customer satisfaction. Gain an understanding of Medicare plans, their benefits, and features. Provide informational brochures via mail or email. Acquire caller and enrollment related information and input data into multiple tools accurately. Provide professional and consultative consumer experience by effective listening and communication skills. Maintain our high standard of ethical conduct. Work closely with internal and external Consumer Customers. What You Bring Must hold a valid and active health insurance license (expiration must be at least 3 months after projected start date) You are Bilingual (Spanish / English) 1 year or more of Medicare Sales experience preferred Thorough understanding of plans, benefits, and features of Medicaid, Medicare and ACA regulations Strong customer service and data entry skills Analytical thinking, excellent listening skills, and attention to detail Ability to multi-task Intermediate to advanced experience resolving computer application issues and navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required) Multi-tasking (typing while navigating different interfaces and talking) Availability to work flexible shifts including holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance experience preferred Knowledge of medical terminology helpful Comfortable with constructive feedback and willing to improve What You Will Need Active health insurance license with an expiration be at least 3 months after projected start date Available to work evenings and weekends Personal Windows 11 Operating System required with webcam and USB headset (equipment not provided) Stable and wired internet connection High school diploma or equivalent Ability to communicate through verbal and written English Professional grammar and ability to read and write English Must pass all assessments and systems check Measurements of Your Success Agents are held to but not limited to metrics such as Attendance Schedule / Adherence (AHT) Average Handle Time (QA) Quality Score Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world's leading brands. Required Preferred Job Industries Customer Service
10/31/2025
Full time
Bilingual (Spanish / English) Licensed Healthcare Care representatives provide remote support to customers of our Healthcare clients. You will enjoy this role if you are comfortable with displaying empathy in difficult circumstances and are passionate about helping others. An active healthcare license is required to work in this role. What's In It for You? 100% Remote Work Growth opportunities Great benefits including Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement (just to name a few) Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up Evening and Weekend shifts available! What You Will Do Handle inbound calls in a courteous and efficient manner while providing callers with marketing materials related to Medicare plans. Utilize available tools to provide first call resolution and maintain customer satisfaction. Gain an understanding of Medicare plans, their benefits, and features. Provide informational brochures via mail or email. Acquire caller and enrollment related information and input data into multiple tools accurately. Provide professional and consultative consumer experience by effective listening and communication skills. Maintain our high standard of ethical conduct. Work closely with internal and external Consumer Customers. What You Bring Must hold a valid and active health insurance license (expiration must be at least 3 months after projected start date) You are Bilingual (Spanish / English) 1 year or more of Medicare Sales experience preferred Thorough understanding of plans, benefits, and features of Medicaid, Medicare and ACA regulations Strong customer service and data entry skills Analytical thinking, excellent listening skills, and attention to detail Ability to multi-task Intermediate to advanced experience resolving computer application issues and navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required) Multi-tasking (typing while navigating different interfaces and talking) Availability to work flexible shifts including holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance experience preferred Knowledge of medical terminology helpful Comfortable with constructive feedback and willing to improve What You Will Need Active health insurance license with an expiration be at least 3 months after projected start date Available to work evenings and weekends Personal Windows 11 Operating System required with webcam and USB headset (equipment not provided) Stable and wired internet connection High school diploma or equivalent Ability to communicate through verbal and written English Professional grammar and ability to read and write English Must pass all assessments and systems check Measurements of Your Success Agents are held to but not limited to metrics such as Attendance Schedule / Adherence (AHT) Average Handle Time (QA) Quality Score Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world's leading brands. Required Preferred Job Industries Customer Service
Bilingual (Spanish / English) Licensed Healthcare Care representatives provide remote support to customers of our Healthcare clients. You will enjoy this role if you are comfortable with displaying empathy in difficult circumstances and are passionate about helping others. An active healthcare license is required to work in this role. What's In It for You? 100% Remote Work Growth opportunities Great benefits including Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement (just to name a few) Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up Evening and Weekend shifts available! What You Will Do Handle inbound calls in a courteous and efficient manner while providing callers with marketing materials related to Medicare plans. Utilize available tools to provide first call resolution and maintain customer satisfaction. Gain an understanding of Medicare plans, their benefits, and features. Provide informational brochures via mail or email. Acquire caller and enrollment related information and input data into multiple tools accurately. Provide professional and consultative consumer experience by effective listening and communication skills. Maintain our high standard of ethical conduct. Work closely with internal and external Consumer Customers. What You Bring Must hold a valid and active health insurance license (expiration must be at least 3 months after projected start date) You are Bilingual (Spanish / English) 1 year or more of Medicare Sales experience preferred Thorough understanding of plans, benefits, and features of Medicaid, Medicare and ACA regulations Strong customer service and data entry skills Analytical thinking, excellent listening skills, and attention to detail Ability to multi-task Intermediate to advanced experience resolving computer application issues and navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required) Multi-tasking (typing while navigating different interfaces and talking) Availability to work flexible shifts including holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance experience preferred Knowledge of medical terminology helpful Comfortable with constructive feedback and willing to improve What You Will Need Active health insurance license with an expiration be at least 3 months after projected start date Available to work evenings and weekends Personal Windows 11 Operating System required with webcam and USB headset (equipment not provided) Stable and wired internet connection High school diploma or equivalent Ability to communicate through verbal and written English Professional grammar and ability to read and write English Must pass all assessments and systems check Measurements of Your Success Agents are held to but not limited to metrics such as Attendance Schedule / Adherence (AHT) Average Handle Time (QA) Quality Score Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world's leading brands. Required Preferred Job Industries Customer Service
10/31/2025
Full time
Bilingual (Spanish / English) Licensed Healthcare Care representatives provide remote support to customers of our Healthcare clients. You will enjoy this role if you are comfortable with displaying empathy in difficult circumstances and are passionate about helping others. An active healthcare license is required to work in this role. What's In It for You? 100% Remote Work Growth opportunities Great benefits including Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement (just to name a few) Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up Evening and Weekend shifts available! What You Will Do Handle inbound calls in a courteous and efficient manner while providing callers with marketing materials related to Medicare plans. Utilize available tools to provide first call resolution and maintain customer satisfaction. Gain an understanding of Medicare plans, their benefits, and features. Provide informational brochures via mail or email. Acquire caller and enrollment related information and input data into multiple tools accurately. Provide professional and consultative consumer experience by effective listening and communication skills. Maintain our high standard of ethical conduct. Work closely with internal and external Consumer Customers. What You Bring Must hold a valid and active health insurance license (expiration must be at least 3 months after projected start date) You are Bilingual (Spanish / English) 1 year or more of Medicare Sales experience preferred Thorough understanding of plans, benefits, and features of Medicaid, Medicare and ACA regulations Strong customer service and data entry skills Analytical thinking, excellent listening skills, and attention to detail Ability to multi-task Intermediate to advanced experience resolving computer application issues and navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required) Multi-tasking (typing while navigating different interfaces and talking) Availability to work flexible shifts including holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance experience preferred Knowledge of medical terminology helpful Comfortable with constructive feedback and willing to improve What You Will Need Active health insurance license with an expiration be at least 3 months after projected start date Available to work evenings and weekends Personal Windows 11 Operating System required with webcam and USB headset (equipment not provided) Stable and wired internet connection High school diploma or equivalent Ability to communicate through verbal and written English Professional grammar and ability to read and write English Must pass all assessments and systems check Measurements of Your Success Agents are held to but not limited to metrics such as Attendance Schedule / Adherence (AHT) Average Handle Time (QA) Quality Score Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world's leading brands. Required Preferred Job Industries Customer Service
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/31/2025
Full time
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill is seeking a passionate and experienced Field Sales Coach to join and enable our Field Sales team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources. This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you! This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling. What you'll be doing: Design and deliver structured onboarding programs for third-party "feet on the street" (FOTS) sales representatives. Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts. Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies. Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills. Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs. Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments. Drive alignment between training content and real-world field execution through continuous feedback loops. Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training. Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions. Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience. Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance. Provide sales rep feedback to improve UX related to digital tool enhancements and usability. Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration. Support wider Coaching and L&D for Business-wide training or program rollouts. Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate. What you bring to the table: Deep understanding of field sales dynamics and channel selling. Ability to articulate and leverage sales coaching methodology and apply within various team focuses. Strong facilitation and public speaking skills for both live and virtual audiences. Empathetic listener with the ability to coach reps of varying skill levels and backgrounds. Data-driven mindset and use of performance metrics to guide coaching decisions. Curious and adaptable, comfortable navigating fast-changing tech and business environments. High emotional intelligence, allowing you to quickly build trust across internal and external teams. Proactive communicator, delivering clear and actionable feedback. Demonstrated, deep understanding of field sales processes, routines, and incentives - and how to maximize team performance within that framework. Skilled in simplifying complex systems and processes for a range of learner audiences. Organized and resourceful, able to manage multiple training rollouts across different regions or teams. Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders. Think creatively, using real-world examples and storytelling to make training come alive. Possess strong written and visual communication skills to aid in developing engaging training materials. What's needed- Basic Qualifications 4+ years of sales experience, including demonstrated, deep understanding of field sales processes, routines, and incentives 2+ years of experience in coaching, training or adult learning / education Experience and proficiency with Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month. Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables. What's needed - Preferred Qualifications: Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations. We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Bilingual (Spanish / English) Licensed Healthcare Care representatives provide remote support to customers of our Healthcare clients. You will enjoy this role if you are comfortable with displaying empathy in difficult circumstances and are passionate about helping others. An active healthcare license is required to work in this role. What's In It for You? 100% Remote Work Growth opportunities Great benefits including Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement (just to name a few) Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up Evening and Weekend shifts available! What You Will Do Handle inbound calls in a courteous and efficient manner while providing callers with marketing materials related to Medicare plans. Utilize available tools to provide first call resolution and maintain customer satisfaction. Gain an understanding of Medicare plans, their benefits, and features. Provide informational brochures via mail or email. Acquire caller and enrollment related information and input data into multiple tools accurately. Provide professional and consultative consumer experience by effective listening and communication skills. Maintain our high standard of ethical conduct. Work closely with internal and external Consumer Customers. What You Bring Must hold a valid and active health insurance license (expiration must be at least 3 months after projected start date) You are Bilingual (Spanish / English) 1 year or more of Medicare Sales experience preferred Thorough understanding of plans, benefits, and features of Medicaid, Medicare and ACA regulations Strong customer service and data entry skills Analytical thinking, excellent listening skills, and attention to detail Ability to multi-task Intermediate to advanced experience resolving computer application issues and navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required) Multi-tasking (typing while navigating different interfaces and talking) Availability to work flexible shifts including holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance experience preferred Knowledge of medical terminology helpful Comfortable with constructive feedback and willing to improve What You Will Need Active health insurance license with an expiration be at least 3 months after projected start date Available to work evenings and weekends Personal Windows 11 Operating System required with webcam and USB headset (equipment not provided) Stable and wired internet connection High school diploma or equivalent Ability to communicate through verbal and written English Professional grammar and ability to read and write English Must pass all assessments and systems check Measurements of Your Success Agents are held to but not limited to metrics such as Attendance Schedule / Adherence (AHT) Average Handle Time (QA) Quality Score Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world's leading brands. Required Preferred Job Industries Customer Service
10/31/2025
Full time
Bilingual (Spanish / English) Licensed Healthcare Care representatives provide remote support to customers of our Healthcare clients. You will enjoy this role if you are comfortable with displaying empathy in difficult circumstances and are passionate about helping others. An active healthcare license is required to work in this role. What's In It for You? 100% Remote Work Growth opportunities Great benefits including Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement (just to name a few) Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up Evening and Weekend shifts available! What You Will Do Handle inbound calls in a courteous and efficient manner while providing callers with marketing materials related to Medicare plans. Utilize available tools to provide first call resolution and maintain customer satisfaction. Gain an understanding of Medicare plans, their benefits, and features. Provide informational brochures via mail or email. Acquire caller and enrollment related information and input data into multiple tools accurately. Provide professional and consultative consumer experience by effective listening and communication skills. Maintain our high standard of ethical conduct. Work closely with internal and external Consumer Customers. What You Bring Must hold a valid and active health insurance license (expiration must be at least 3 months after projected start date) You are Bilingual (Spanish / English) 1 year or more of Medicare Sales experience preferred Thorough understanding of plans, benefits, and features of Medicaid, Medicare and ACA regulations Strong customer service and data entry skills Analytical thinking, excellent listening skills, and attention to detail Ability to multi-task Intermediate to advanced experience resolving computer application issues and navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required) Multi-tasking (typing while navigating different interfaces and talking) Availability to work flexible shifts including holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance experience preferred Knowledge of medical terminology helpful Comfortable with constructive feedback and willing to improve What You Will Need Active health insurance license with an expiration be at least 3 months after projected start date Available to work evenings and weekends Personal Windows 11 Operating System required with webcam and USB headset (equipment not provided) Stable and wired internet connection High school diploma or equivalent Ability to communicate through verbal and written English Professional grammar and ability to read and write English Must pass all assessments and systems check Measurements of Your Success Agents are held to but not limited to metrics such as Attendance Schedule / Adherence (AHT) Average Handle Time (QA) Quality Score Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world's leading brands. Required Preferred Job Industries Customer Service
Bilingual (Spanish / English) Licensed Healthcare Care representatives provide remote support to customers of our Healthcare clients. You will enjoy this role if you are comfortable with displaying empathy in difficult circumstances and are passionate about helping others. An active healthcare license is required to work in this role. What's In It for You? 100% Remote Work Growth opportunities Great benefits including Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement (just to name a few) Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up Evening and Weekend shifts available! What You Will Do Handle inbound calls in a courteous and efficient manner while providing callers with marketing materials related to Medicare plans. Utilize available tools to provide first call resolution and maintain customer satisfaction. Gain an understanding of Medicare plans, their benefits, and features. Provide informational brochures via mail or email. Acquire caller and enrollment related information and input data into multiple tools accurately. Provide professional and consultative consumer experience by effective listening and communication skills. Maintain our high standard of ethical conduct. Work closely with internal and external Consumer Customers. What You Bring Must hold a valid and active health insurance license (expiration must be at least 3 months after projected start date) You are Bilingual (Spanish / English) 1 year or more of Medicare Sales experience preferred Thorough understanding of plans, benefits, and features of Medicaid, Medicare and ACA regulations Strong customer service and data entry skills Analytical thinking, excellent listening skills, and attention to detail Ability to multi-task Intermediate to advanced experience resolving computer application issues and navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required) Multi-tasking (typing while navigating different interfaces and talking) Availability to work flexible shifts including holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance experience preferred Knowledge of medical terminology helpful Comfortable with constructive feedback and willing to improve What You Will Need Active health insurance license with an expiration be at least 3 months after projected start date Available to work evenings and weekends Personal Windows 11 Operating System required with webcam and USB headset (equipment not provided) Stable and wired internet connection High school diploma or equivalent Ability to communicate through verbal and written English Professional grammar and ability to read and write English Must pass all assessments and systems check Measurements of Your Success Agents are held to but not limited to metrics such as Attendance Schedule / Adherence (AHT) Average Handle Time (QA) Quality Score Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world's leading brands. Required Preferred Job Industries Customer Service
10/31/2025
Full time
Bilingual (Spanish / English) Licensed Healthcare Care representatives provide remote support to customers of our Healthcare clients. You will enjoy this role if you are comfortable with displaying empathy in difficult circumstances and are passionate about helping others. An active healthcare license is required to work in this role. What's In It for You? 100% Remote Work Growth opportunities Great benefits including Medical, Dental, PTO, 401k Company Match and Tuition Reimbursement (just to name a few) Join a global team with the stability of 100 years of experience and the flexibility and growth opportunities of a start-up Evening and Weekend shifts available! What You Will Do Handle inbound calls in a courteous and efficient manner while providing callers with marketing materials related to Medicare plans. Utilize available tools to provide first call resolution and maintain customer satisfaction. Gain an understanding of Medicare plans, their benefits, and features. Provide informational brochures via mail or email. Acquire caller and enrollment related information and input data into multiple tools accurately. Provide professional and consultative consumer experience by effective listening and communication skills. Maintain our high standard of ethical conduct. Work closely with internal and external Consumer Customers. What You Bring Must hold a valid and active health insurance license (expiration must be at least 3 months after projected start date) You are Bilingual (Spanish / English) 1 year or more of Medicare Sales experience preferred Thorough understanding of plans, benefits, and features of Medicaid, Medicare and ACA regulations Strong customer service and data entry skills Analytical thinking, excellent listening skills, and attention to detail Ability to multi-task Intermediate to advanced experience resolving computer application issues and navigating multiple windows to provide accurate information to end user (multiple screens recommended but not required) Multi-tasking (typing while navigating different interfaces and talking) Availability to work flexible shifts including holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance experience preferred Knowledge of medical terminology helpful Comfortable with constructive feedback and willing to improve What You Will Need Active health insurance license with an expiration be at least 3 months after projected start date Available to work evenings and weekends Personal Windows 11 Operating System required with webcam and USB headset (equipment not provided) Stable and wired internet connection High school diploma or equivalent Ability to communicate through verbal and written English Professional grammar and ability to read and write English Must pass all assessments and systems check Measurements of Your Success Agents are held to but not limited to metrics such as Attendance Schedule / Adherence (AHT) Average Handle Time (QA) Quality Score Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world's leading brands. Required Preferred Job Industries Customer Service
Job Summary Our mission is to partner with educators on solutions that break down learning barriers and help all students realize their potential. With innovative digital and print curriculum in 6-12 language arts, Advanced Placement courses, and a wide range of other subjects and grade levels, we are experiencing rapid growth as schools transition to blended learning. As a family-owned business since 1926, we build for the long term through a continual investment in our team where everyone is expected to take initiative, work together, think critically, as well as learn and grow as individuals. We are seeking an experienced Director of Customer Experience & Support Operations to lead our comprehensive customer support organization for an educational publishing company. This strategic leadership role encompasses managing both customer experience representatives and technical implementation teams, ensuring exceptional service delivery across all customer touchpoints while driving operational excellence through AI-enabled support tools and data-driven process improvements. Key Responsibilities Customer Experience Team Oversight Lead a team of customer experience representatives handling sales quotes, sales order processing, print and digital sample requests, and comprehensive customer support inquiries Manage customer product support, order status tracking, and website assistance Ensure seamless collaboration with field sales and inside sales teams to optimize customer interactions and conversion opportunities Digital Implementation & Technical Support Team Management Direct second-line technical support specialists focused on account setup, LMS integrations, and general digital product support Oversee troubleshooting school and district integrations with various school Learning Management Systems including Canvas, Google Classroom, and other educational platforms Develop and oversee processes for issue escalation/resolution to professional development services and internal development teams using NetSuite case assignment and escalation processes Lead customer implementation follow-up processes with professional development and marketing using periodic health checks, webinars, and best practices campaigns to ensure successful adoption Strategic Operations & Process Excellence Implement and oversee customer health checks and active usage monitoring systems Create comprehensive reporting dashboards for leadership team visibility into customer experience metrics and team performance Evaluate and implement cutting-edge multichannel, agentic AI customer support tools to enhance response times, service quality, and customer satisfaction Balance AI automation with human touch points to maintain personalized customer relationships Develop standardized playbooks and training materials for both customer experience and technical support teams Required Qualifications Bachelor's degree in Business Administration, Education, Technology, or related field; Master's degree preferred 7-10 years of progressive customer support leadership experience, with at least 5 years managing teams of 5+ representatives Six sigma black belt, green belt, or proven experience with workplace lean Proven experience with ERP and CRM systems, including case management and workflow automation Experience with AI customer support tools implementation and performance measurement Demonstrated success in building, scaling, and managing customer support organizations Strong analytical capabilities with experience in KPI development, performance metrics, and data-driven decision making Experience with customer success operations, including health scoring, churn prevention, and expansion opportunity identification Perfection Learning complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation, or military status. Compensation details: 00 PIfb8cf807e15f-8254
10/08/2025
Full time
Job Summary Our mission is to partner with educators on solutions that break down learning barriers and help all students realize their potential. With innovative digital and print curriculum in 6-12 language arts, Advanced Placement courses, and a wide range of other subjects and grade levels, we are experiencing rapid growth as schools transition to blended learning. As a family-owned business since 1926, we build for the long term through a continual investment in our team where everyone is expected to take initiative, work together, think critically, as well as learn and grow as individuals. We are seeking an experienced Director of Customer Experience & Support Operations to lead our comprehensive customer support organization for an educational publishing company. This strategic leadership role encompasses managing both customer experience representatives and technical implementation teams, ensuring exceptional service delivery across all customer touchpoints while driving operational excellence through AI-enabled support tools and data-driven process improvements. Key Responsibilities Customer Experience Team Oversight Lead a team of customer experience representatives handling sales quotes, sales order processing, print and digital sample requests, and comprehensive customer support inquiries Manage customer product support, order status tracking, and website assistance Ensure seamless collaboration with field sales and inside sales teams to optimize customer interactions and conversion opportunities Digital Implementation & Technical Support Team Management Direct second-line technical support specialists focused on account setup, LMS integrations, and general digital product support Oversee troubleshooting school and district integrations with various school Learning Management Systems including Canvas, Google Classroom, and other educational platforms Develop and oversee processes for issue escalation/resolution to professional development services and internal development teams using NetSuite case assignment and escalation processes Lead customer implementation follow-up processes with professional development and marketing using periodic health checks, webinars, and best practices campaigns to ensure successful adoption Strategic Operations & Process Excellence Implement and oversee customer health checks and active usage monitoring systems Create comprehensive reporting dashboards for leadership team visibility into customer experience metrics and team performance Evaluate and implement cutting-edge multichannel, agentic AI customer support tools to enhance response times, service quality, and customer satisfaction Balance AI automation with human touch points to maintain personalized customer relationships Develop standardized playbooks and training materials for both customer experience and technical support teams Required Qualifications Bachelor's degree in Business Administration, Education, Technology, or related field; Master's degree preferred 7-10 years of progressive customer support leadership experience, with at least 5 years managing teams of 5+ representatives Six sigma black belt, green belt, or proven experience with workplace lean Proven experience with ERP and CRM systems, including case management and workflow automation Experience with AI customer support tools implementation and performance measurement Demonstrated success in building, scaling, and managing customer support organizations Strong analytical capabilities with experience in KPI development, performance metrics, and data-driven decision making Experience with customer success operations, including health scoring, churn prevention, and expansion opportunity identification Perfection Learning complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation, or military status. Compensation details: 00 PIfb8cf807e15f-8254