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Senior Lead Software Engineer, Back End/Full Stack (Intelligent Foundations & Experiences) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Back End/Full Stack Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. Intelligent Foundations & Experiences (IFX) is a powerful collective of horizontal technology organizations that are driving Capital One's real-time intelligent future. Together with our partners in the Enterprise and across lines of business, we deliver broad-reaching technical solutions and advance state-of-the-art science to help every Capital One associate and our 100+M customers succeed. What You'll Do: Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Basic Qualifications: Bachelor's Degree At least 6 years of professional software engineering experience (Internship experience does not apply) At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: Master's Degree 9+ years of experience in at least one of the following: Java, Scala, Python, Go, or Node.js 3+ years of experience with AWS, GCP, Azure, or another cloud service 4+ years of experience in open source frameworks 1+ years of people management experience 2+ years of experience in Agile practices Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr. Lead Software Engineer Plano, TX: $204,900 - $233,800 for Sr. Lead Software Engineer Richmond, VA: $204,900 - $233,800 for Sr. Lead Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated IT Availability Management Lead you will play a critical role for ensuring the continuous availability of IT services and systems to meet business demands. This lead position focuses on maximizing system uptime, enhancing service performance, and minimizing the potential for service disruptions. The lead will be instrumental in developing and implementing comprehensive strategies, frameworks, and processes for proactively managing the availability of critical IT services and underlying infrastructure. This role demands a seasoned professional capable of directing and optimizing the technical contributions of global teams, including both Full-Time Employees (FTEs) and contractors. Additionally, the IT Availability Management Lead will provide high-level oversight and strategic direction during critical incident management. The ideal candidate will possess a strong blend of technical expertise, process-oriented thinking, and leadership capabilities to drive improvements in the resilience, responsiveness, and overall reliability of enterprise services. Provides SME liaising services between business and IT delivery functions for the purpose of enabling the on-boarding, enhancement and support of systems, applications and other technology solutions. Assesses evolving business requirements to include n establishing, evaluating and validating technical requirements. Recommends alternatives and/or enhancements to existing technology solutions. Researches and helps resolve production issues and defects. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days a week. Relocation assistance is not available for this position. What you'll do: Serves as the primary conduit between IT delivery functions and the business functions through which their technical requirements flow. Actively contributes to successful delivery by partnering with Program Management to understand and drive plans for strategy, transformation and operations. Accountable for ensuring readiness of scope, business goals and objectives prior to project initiation. Delivers coaching, mentoring and just-in-time training to team members through quality reviews and observation. Collaborates with IT function Architects on road maps and upgrade strategies. Performs high-level analyses on technical topics for pre-project and project topics. Supports Project Management and Practice leads with policy, procedures, and governance. Participates in process improvement initiatives in support of project strategy efforts. Serves as Voice of the Customer for Analyst community. Leads innovative opportunities to improve efficiency and productivity for the Analyst role. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. ACC Major Incident Management Commander : Serve as escalation leader for high-priority or overflow Major Incidents, ensuring rapid service restoration. Provide command and control leadership during critical incidents, coordinating with technical teams, vendors, and business stakeholders. Mentor and support global incident managers, ensuring consistent adherence to ITIL-aligned practices. Partner with Problem Management to drive post-incident reviews and root cause analysis. Collaborate with incident management and major incident management teams in identifying opportunities for improve process, tooling, in the end-to-end flows Work with problem management to drive process improvement and synergy between the two critical ITIL functions. Provide leadership on Major Incident Calls as needed defined by staff shortages on high profile outages requiring greater command and control. Availability Management (AM): Oversee design and execution of strategies to ensure services meet agreed availability targets. Partner with engineering and operations teams to proactively identify risks, implement redundancy, and strengthen resilience. Establish and maintain an Availability Plan, with metrics tied to business outcomes. Drive adoption of automation and predictive analytics to minimize downtime. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in business and/or project management, business/system requirements and technical analysis. Expert knowledge of multiple solution delivery life cycles and Business Management methodologies (Waterfall and Agile) Expert working knowledge of business productivity products, tools and applications. Subject matter expert understanding of system architecture and knowledge of solution development concepts. Extensive experience in requirements management, from conception definition to implementation. Extensive experience with modeling techniques (e.g. UML) and use case development as well as experience with one or more software development frameworks. What sets you apart: ITIL certification (ITIL v3 or ITIL 4). Experience with service monitoring tools (e.g., ServiceNow, BigPanda). Knowledge of cloud technologies and infrastructure as a service (IaaS). Experience with risk management and business continuity planning. Experience with data visualization tools (e.g, Excel, Tableau, ServiceNow Reporting) Strong problem-solving skills with a strategic mindset with a focus on continuous improvement and optimization. Experience with ITIL (Information Technology Infrastructure Library) best practices, particularly in ITIL Availability Management. Strong technical knowledge of IT infrastructure, networks, and systems. Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated IT Availability Management Lead you will play a critical role for ensuring the continuous availability of IT services and systems to meet business demands. This lead position focuses on maximizing system uptime, enhancing service performance, and minimizing the potential for service disruptions. The lead will be instrumental in developing and implementing comprehensive strategies, frameworks, and processes for proactively managing the availability of critical IT services and underlying infrastructure. This role demands a seasoned professional capable of directing and optimizing the technical contributions of global teams, including both Full-Time Employees (FTEs) and contractors. Additionally, the IT Availability Management Lead will provide high-level oversight and strategic direction during critical incident management. The ideal candidate will possess a strong blend of technical expertise, process-oriented thinking, and leadership capabilities to drive improvements in the resilience, responsiveness, and overall reliability of enterprise services. Provides SME liaising services between business and IT delivery functions for the purpose of enabling the on-boarding, enhancement and support of systems, applications and other technology solutions. Assesses evolving business requirements to include n establishing, evaluating and validating technical requirements. Recommends alternatives and/or enhancements to existing technology solutions. Researches and helps resolve production issues and defects. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days a week. Relocation assistance is not available for this position. What you'll do: Serves as the primary conduit between IT delivery functions and the business functions through which their technical requirements flow. Actively contributes to successful delivery by partnering with Program Management to understand and drive plans for strategy, transformation and operations. Accountable for ensuring readiness of scope, business goals and objectives prior to project initiation. Delivers coaching, mentoring and just-in-time training to team members through quality reviews and observation. Collaborates with IT function Architects on road maps and upgrade strategies. Performs high-level analyses on technical topics for pre-project and project topics. Supports Project Management and Practice leads with policy, procedures, and governance. Participates in process improvement initiatives in support of project strategy efforts. Serves as Voice of the Customer for Analyst community. Leads innovative opportunities to improve efficiency and productivity for the Analyst role. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. ACC Major Incident Management Commander : Serve as escalation leader for high-priority or overflow Major Incidents, ensuring rapid service restoration. Provide command and control leadership during critical incidents, coordinating with technical teams, vendors, and business stakeholders. Mentor and support global incident managers, ensuring consistent adherence to ITIL-aligned practices. Partner with Problem Management to drive post-incident reviews and root cause analysis. Collaborate with incident management and major incident management teams in identifying opportunities for improve process, tooling, in the end-to-end flows Work with problem management to drive process improvement and synergy between the two critical ITIL functions. Provide leadership on Major Incident Calls as needed defined by staff shortages on high profile outages requiring greater command and control. Availability Management (AM): Oversee design and execution of strategies to ensure services meet agreed availability targets. Partner with engineering and operations teams to proactively identify risks, implement redundancy, and strengthen resilience. Establish and maintain an Availability Plan, with metrics tied to business outcomes. Drive adoption of automation and predictive analytics to minimize downtime. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in business and/or project management, business/system requirements and technical analysis. Expert knowledge of multiple solution delivery life cycles and Business Management methodologies (Waterfall and Agile) Expert working knowledge of business productivity products, tools and applications. Subject matter expert understanding of system architecture and knowledge of solution development concepts. Extensive experience in requirements management, from conception definition to implementation. Extensive experience with modeling techniques (e.g. UML) and use case development as well as experience with one or more software development frameworks. What sets you apart: ITIL certification (ITIL v3 or ITIL 4). Experience with service monitoring tools (e.g., ServiceNow, BigPanda). Knowledge of cloud technologies and infrastructure as a service (IaaS). Experience with risk management and business continuity planning. Experience with data visualization tools (e.g, Excel, Tableau, ServiceNow Reporting) Strong problem-solving skills with a strategic mindset with a focus on continuous improvement and optimization. Experience with ITIL (Information Technology Infrastructure Library) best practices, particularly in ITIL Availability Management. Strong technical knowledge of IT infrastructure, networks, and systems. Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated IT Availability Management Lead you will play a critical role for ensuring the continuous availability of IT services and systems to meet business demands. This lead position focuses on maximizing system uptime, enhancing service performance, and minimizing the potential for service disruptions. The lead will be instrumental in developing and implementing comprehensive strategies, frameworks, and processes for proactively managing the availability of critical IT services and underlying infrastructure. This role demands a seasoned professional capable of directing and optimizing the technical contributions of global teams, including both Full-Time Employees (FTEs) and contractors. Additionally, the IT Availability Management Lead will provide high-level oversight and strategic direction during critical incident management. The ideal candidate will possess a strong blend of technical expertise, process-oriented thinking, and leadership capabilities to drive improvements in the resilience, responsiveness, and overall reliability of enterprise services. Provides SME liaising services between business and IT delivery functions for the purpose of enabling the on-boarding, enhancement and support of systems, applications and other technology solutions. Assesses evolving business requirements to include n establishing, evaluating and validating technical requirements. Recommends alternatives and/or enhancements to existing technology solutions. Researches and helps resolve production issues and defects. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days a week. Relocation assistance is not available for this position. What you'll do: Serves as the primary conduit between IT delivery functions and the business functions through which their technical requirements flow. Actively contributes to successful delivery by partnering with Program Management to understand and drive plans for strategy, transformation and operations. Accountable for ensuring readiness of scope, business goals and objectives prior to project initiation. Delivers coaching, mentoring and just-in-time training to team members through quality reviews and observation. Collaborates with IT function Architects on road maps and upgrade strategies. Performs high-level analyses on technical topics for pre-project and project topics. Supports Project Management and Practice leads with policy, procedures, and governance. Participates in process improvement initiatives in support of project strategy efforts. Serves as Voice of the Customer for Analyst community. Leads innovative opportunities to improve efficiency and productivity for the Analyst role. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. ACC Major Incident Management Commander : Serve as escalation leader for high-priority or overflow Major Incidents, ensuring rapid service restoration. Provide command and control leadership during critical incidents, coordinating with technical teams, vendors, and business stakeholders. Mentor and support global incident managers, ensuring consistent adherence to ITIL-aligned practices. Partner with Problem Management to drive post-incident reviews and root cause analysis. Collaborate with incident management and major incident management teams in identifying opportunities for improve process, tooling, in the end-to-end flows Work with problem management to drive process improvement and synergy between the two critical ITIL functions. Provide leadership on Major Incident Calls as needed defined by staff shortages on high profile outages requiring greater command and control. Availability Management (AM): Oversee design and execution of strategies to ensure services meet agreed availability targets. Partner with engineering and operations teams to proactively identify risks, implement redundancy, and strengthen resilience. Establish and maintain an Availability Plan, with metrics tied to business outcomes. Drive adoption of automation and predictive analytics to minimize downtime. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in business and/or project management, business/system requirements and technical analysis. Expert knowledge of multiple solution delivery life cycles and Business Management methodologies (Waterfall and Agile) Expert working knowledge of business productivity products, tools and applications. Subject matter expert understanding of system architecture and knowledge of solution development concepts. Extensive experience in requirements management, from conception definition to implementation. Extensive experience with modeling techniques (e.g. UML) and use case development as well as experience with one or more software development frameworks. What sets you apart: ITIL certification (ITIL v3 or ITIL 4). Experience with service monitoring tools (e.g., ServiceNow, BigPanda). Knowledge of cloud technologies and infrastructure as a service (IaaS). Experience with risk management and business continuity planning. Experience with data visualization tools (e.g, Excel, Tableau, ServiceNow Reporting) Strong problem-solving skills with a strategic mindset with a focus on continuous improvement and optimization. Experience with ITIL (Information Technology Infrastructure Library) best practices, particularly in ITIL Availability Management. Strong technical knowledge of IT infrastructure, networks, and systems. Compensation range: The salary range for this position is: $114,080- $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Consumer Loan Regulatory Compliance - Senior Advisor Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Senior Advisor serves as a subject matter expert to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policy. The incumbent performs risk assessments, analyses data to help business units identify potential regulatory compliance concerns, identifies root cause(s) of identified compliance issues, and provides recommendations to management that influence business solutions. • Advises management on current issues regarding compliance with federal regulations. • Serves as a subject matter expert to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policies • Partners with managers in assigned business unit(s) to respond to reports or findings issued by regulatory agencies or audit. • Identifies systemic procedural weaknesses and additional training requirements needed to ensure compliance. • Assists management with responding to regulatory inquiries and third party examiners. • Collaborates across business units within the organization to ensure consistency in policies and procedures. • Identifies compliance opportunities and potential solutions. • Performs risk assessments, analyzes transactional data, identifies root cause(s) of issues, and provides recommendations to management. • Provides compliance input on business action plans, projects, or operational requests. • Provides insight and guides management on issues. • Leads and influence cross functional enterprise projects or compliance teams. • Leads efforts to improve standardization and efficiency of responses to regulators. • Offers recommendations and makes project related decisions within scope of work assignment. • Serves as a resource to team members on escalated issues of unusual nature. • Mentors and enhances compliance staff knowledge competencies. • Ensures proper implementation of business requirements and identifies outstanding compliance issues. •Maintains and promotes awareness of relevant regulatory requirements, industry enforcement actions, and regulatory changes. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Business, Finance, or equivalent degree. - Required. Master's Degree Business, Finance, or equivalent field. - Preferred. 9+ Years Compliance, Legal, Regulatory, or Financial Services. - Required. • Advanced knowledge of regulatory compliance, relevant industry regulations and regulatory data sources. • Demonstrated experience facilitating change to achieve measurable results. • Demonstrated subject matter expertise compliance opportunities and resolution. • Business Line awareness. • Detail orientated with the ability to also understand overall strategy. • Excellent interpersonal, supervisory, and customer service skills required. • Excellent written and verbal communication skills. • Excellent critical thinking skills with the ability to be adept in identifying and resolving complex risk management problems. • Excellent project management skills. • Ability to build and foster internal and external relationships. • Ability to analyze risk and design efficient control practices to minimize risk. • Ability to lead, influence and direct peers, subordinates and management. • Ability to make effective decision making on complex matters. • Ability to convey a sense or urgency and drive. • Ability to multi-task and meet strict deadlines. • Ability to adjust to new developments/changing circumstances. • Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. • Superior analytical, problem solving and critical thinking skills. • Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding. • Experience with Microsoft Office products. Certifications: Certified Regulatory Compliance Manager (CRCM) designation - Preferred. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Dallas, TX, Dallas Other Locations: Texas-Dallas,Florida-Coconut Grove,Massachusetts-Boston Organization: Santander Holdings USA, Inc.

Consumer Loan Regulatory Compliance - Senior Advisor Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Senior Advisor serves as a subject matter expert to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policy. The incumbent performs risk assessments, analyses data to help business units identify potential regulatory compliance concerns, identifies root cause(s) of identified compliance issues, and provides recommendations to management that influence business solutions. • Advises management on current issues regarding compliance with federal regulations. • Serves as a subject matter expert to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policies • Partners with managers in assigned business unit(s) to respond to reports or findings issued by regulatory agencies or audit. • Identifies systemic procedural weaknesses and additional training requirements needed to ensure compliance. • Assists management with responding to regulatory inquiries and third party examiners. • Collaborates across business units within the organization to ensure consistency in policies and procedures. • Identifies compliance opportunities and potential solutions. • Performs risk assessments, analyzes transactional data, identifies root cause(s) of issues, and provides recommendations to management. • Provides compliance input on business action plans, projects, or operational requests. • Provides insight and guides management on issues. • Leads and influence cross functional enterprise projects or compliance teams. • Leads efforts to improve standardization and efficiency of responses to regulators. • Offers recommendations and makes project related decisions within scope of work assignment. • Serves as a resource to team members on escalated issues of unusual nature. • Mentors and enhances compliance staff knowledge competencies. • Ensures proper implementation of business requirements and identifies outstanding compliance issues. •Maintains and promotes awareness of relevant regulatory requirements, industry enforcement actions, and regulatory changes. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Business, Finance, or equivalent degree. - Required. Master's Degree Business, Finance, or equivalent field. - Preferred. 9+ Years Compliance, Legal, Regulatory, or Financial Services. - Required. • Advanced knowledge of regulatory compliance, relevant industry regulations and regulatory data sources. • Demonstrated experience facilitating change to achieve measurable results. • Demonstrated subject matter expertise compliance opportunities and resolution. • Business Line awareness. • Detail orientated with the ability to also understand overall strategy. • Excellent interpersonal, supervisory, and customer service skills required. • Excellent written and verbal communication skills. • Excellent critical thinking skills with the ability to be adept in identifying and resolving complex risk management problems. • Excellent project management skills. • Ability to build and foster internal and external relationships. • Ability to analyze risk and design efficient control practices to minimize risk. • Ability to lead, influence and direct peers, subordinates and management. • Ability to make effective decision making on complex matters. • Ability to convey a sense or urgency and drive. • Ability to multi-task and meet strict deadlines. • Ability to adjust to new developments/changing circumstances. • Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. • Superior analytical, problem solving and critical thinking skills. • Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding. • Experience with Microsoft Office products. Certifications: Certified Regulatory Compliance Manager (CRCM) designation - Preferred. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Dallas, TX, Dallas Other Locations: Texas-Dallas,Florida-Coconut Grove,Massachusetts-Boston Organization: Santander Holdings USA, Inc.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations you will lead and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. The individual(s) selected for this role will manage either a team of Core Adjusters or Express Adjusters. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in our Phoenix Arizona campus. Relocation assistance is not available for this position. Tasks: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Experience: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor 2+ years handling Complex Non-Injury Auto coverage and liability decisioning 2+ years Physical Damage claims experience 2+ years Auto injury claims experience Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450-$186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Payments Technology Intern Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! What you will gain Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate student who have an expected graduation date between December 2026 and May/June 2027. Santander US is a nationwide business with locations across the country. This position is located in Quincy, MA . The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Salary: $67,600/year Before applying, please keep in mind that our internship program does not offer any relocation assistance. What we offer you You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander. As a Payments Technology intern, you will come out of this experience with an understanding of how payment systems are integrated, documented, and maintained within a large financial institution. You will gain direct knowledge of software integration, API workflows, and system documentation, and could include exposure to enterprise payment platforms, emerging fintech tools, and cross-functional technology initiatives. You'll learn how to collaborate with engineers, business analysts, and product managers to deliver reliable and scalable technology solutions. Responsibilities of the Payments Technology internship role may include but are not limited to: Assisting in the integration of software solutions into the payments technology ecosystem. Supporting the creation and maintenance of technical documentation for system architecture, workflows, and integration processes. Researching new technologies, APIs, and tools relevant to payment systems. Helping ensure technical documentation and application information is accurate and up to date. Preparing presentations (e.g., PowerPoints) to communicate technical and business cases to stakeholders. Participating in testing, troubleshooting, and validating integrations. Special project work related to strategic initiatives within the bank - could include real-time payments, API-driven services, mobile/online banking integrations, or system modernization efforts. What we are looking for An undergraduate student with an expected graduation date between either December 2026 or May/June 2027. Area of Study: Computer Science, Software Engineering, Information Systems, or a related technical discipline including all engineering degrees. Cumulative GPA is 3.5 or above. Demonstrates intellectual curiosity and courage. Strong English communication skills both written and spoken required. Analytical thinkers with a strong attention to detail. Organized and able to manage time and multiple tasks efficiently. Ability to work independently on special projects. Ability to effectively contribute to a team environment. It would be nice to have Coursework or exposure to APIs, databases, cloud computing, or software integration. (Preferred) Experience with Microsoft Office (Word, PowerPoint, Excel). (Preferred) Experience with programming languages such as C++, Python, Java, or JavaScript. (Preferred) What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Quincy, MA, 1 Enterprise Drive-Quincy-Corp Other Locations: Massachusetts-Quincy Organization: Santander Holdings USA, Inc.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations you will lead and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. The individual(s) selected for this role will manage either a team of Core Adjusters or Express Adjusters. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in our Phoenix Arizona campus. Relocation assistance is not available for this position. Tasks: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Experience: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor 2+ years handling Complex Non-Injury Auto coverage and liability decisioning 2+ years Physical Damage claims experience 2+ years Auto injury claims experience Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450-$186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Consumer Loan Regulatory Compliance - Senior Advisor Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Senior Advisor serves as a subject matter expert to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policy. The incumbent performs risk assessments, analyses data to help business units identify potential regulatory compliance concerns, identifies root cause(s) of identified compliance issues, and provides recommendations to management that influence business solutions. • Advises management on current issues regarding compliance with federal regulations. • Serves as a subject matter expert to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policies • Partners with managers in assigned business unit(s) to respond to reports or findings issued by regulatory agencies or audit. • Identifies systemic procedural weaknesses and additional training requirements needed to ensure compliance. • Assists management with responding to regulatory inquiries and third party examiners. • Collaborates across business units within the organization to ensure consistency in policies and procedures. • Identifies compliance opportunities and potential solutions. • Performs risk assessments, analyzes transactional data, identifies root cause(s) of issues, and provides recommendations to management. • Provides compliance input on business action plans, projects, or operational requests. • Provides insight and guides management on issues. • Leads and influence cross functional enterprise projects or compliance teams. • Leads efforts to improve standardization and efficiency of responses to regulators. • Offers recommendations and makes project related decisions within scope of work assignment. • Serves as a resource to team members on escalated issues of unusual nature. • Mentors and enhances compliance staff knowledge competencies. • Ensures proper implementation of business requirements and identifies outstanding compliance issues. •Maintains and promotes awareness of relevant regulatory requirements, industry enforcement actions, and regulatory changes. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Business, Finance, or equivalent degree. - Required. Master's Degree Business, Finance, or equivalent field. - Preferred. 9+ Years Compliance, Legal, Regulatory, or Financial Services. - Required. • Advanced knowledge of regulatory compliance, relevant industry regulations and regulatory data sources. • Demonstrated experience facilitating change to achieve measurable results. • Demonstrated subject matter expertise compliance opportunities and resolution. • Business Line awareness. • Detail orientated with the ability to also understand overall strategy. • Excellent interpersonal, supervisory, and customer service skills required. • Excellent written and verbal communication skills. • Excellent critical thinking skills with the ability to be adept in identifying and resolving complex risk management problems. • Excellent project management skills. • Ability to build and foster internal and external relationships. • Ability to analyze risk and design efficient control practices to minimize risk. • Ability to lead, influence and direct peers, subordinates and management. • Ability to make effective decision making on complex matters. • Ability to convey a sense or urgency and drive. • Ability to multi-task and meet strict deadlines. • Ability to adjust to new developments/changing circumstances. • Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. • Superior analytical, problem solving and critical thinking skills. • Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding. • Experience with Microsoft Office products. Certifications: Certified Regulatory Compliance Manager (CRCM) designation - Preferred. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $90,000.00 USD Maximum: $165,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Dallas, TX, Dallas Other Locations: Texas-Dallas,Florida-Coconut Grove,Massachusetts-Boston Organization: Santander Holdings USA, Inc.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations you will lead and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. The individual(s) selected for this role will manage either a team of Core Adjusters or Express Adjusters. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in our Phoenix Arizona campus. Relocation assistance is not available for this position. Tasks: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Experience: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor 2+ years handling Complex Non-Injury Auto coverage and liability decisioning 2+ years Physical Damage claims experience 2+ years Auto injury claims experience Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450-$186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations you will lead and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. The individual(s) selected for this role will manage either a team of Core Adjusters or Express Adjusters. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in our Phoenix Arizona campus. Relocation assistance is not available for this position. Tasks: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Experience: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor 2+ years handling Complex Non-Injury Auto coverage and liability decisioning 2+ years Physical Damage claims experience 2+ years Auto injury claims experience Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450-$186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Risk Management-IT Chief Operating Officer Intern Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! What you will gain Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027. Santander US is a nationwide business with locations across the country. This position is located in Quincy, MA . The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Salary: Undergraduate- $67,600/year Graduate- $83,200/year Before applying, please keep in mind that our internship program does not offer any relocation assistance. What we offer you You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander. As a Risk Management - IT Chief Operating Officer intern, you will come out of this experience with an understanding of how technology functions as a critical business partner in a corporate environment. You will gain direct knowledge of IT structure, governance, and executive-level communication, and could include exposure to technology operations, strategic reporting, and cross-functional coordination. You'll learn how technology supports enterprise decision-making, even in non-technical roles, and why it's embedded in every major initiative at a large financial institution. Responsibilities of the Risk Management - IT Chief Operating Officer internship role may include but are not limited to: Draft PowerPoints for presentations to senior leaders Review/update Excel documents with attention to detail to ensure accuracy Create and/or edit Visio workflows detailing business processes Research and draft communications for upcoming releases Special Project work related to strategic initiatives within the organization Ability to work various tasks at a time and complete assigned tasks end-to-end What we are looking for An undergraduate or graduate student with an expected graduation date between either December 2026 or May/June 2027 . Area of Study: Majoring in Information Systems, MIS, Engineering, Math, Business, or related field Cumulative GPA is 3.0 or above . Demonstrates intellectual curiosity and courage. Strong English communication skills both written and spoken required. Analytical thinkers with a strong attention to detail. Organized and able to manage time and multiple tasks efficiently. Ability to work independently on special projects. Ability to effectively contribute to a team environment. It would be nice to have Coursework in or exposure to Information Systems, MIS, Engineering, Math Business. (Preferred) Experience in Microsoft Office products, including Excel, PowerPoint, Word, Visio, Teams, and SharePoint. (Preferred) Experience in collaboration or workflow platforms such as SharePoint, ServiceNow, or similar tools (Preferred) What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Boston, MA, Boston Other Locations: Massachusetts-Boston,Massachusetts-Quincy Organization: Santander Bank N.A.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager of Claims Operations, you will support our Attorney Represented Bodily Injury team. Manages and is accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Implements process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based out of our San Antonio, TX location only. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively finds opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle critical issues and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently mentors employees on claims handling and finds opportunities to improve overall process and engagement Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current or former leadership experience as an Auto Claims Manager or Supervisor 5+ years handling 3rd party auto moderately complex Injury claims Experience handling auto injury claims for the Central Region Insurance Designations (i.e.: CPCU, SCLA) US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450.00 - $186,210.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Risk Operations Strategy & Transformation-Center of Excellence (CoE) Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! What you will gain Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate students who have an expected graduation date between December 2026 and May/June 2027. Santander US is a nationwide business with locations across the country. This position is located in Quincy, MA, Boston, MA, Dallas, Miami. The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Salary: $52,000/year Before applying, please keep in mind that our internship program does not offer any relocation assistance. What we offer you You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander. As an intern for the Santander US Process Center of Excellence (CoE), you'll gain insight into how business process management drives operational efficiency at a large financial institution. You'll support projects involving process documentation, redesign, and governance, with exposure to process analytics and dashboard development. You'll learn how governance, design, and data insights come together to support end-to-end process improvement. Responsibilities of the Risk Operations Strategy & Transformation Process CoE internship role may include but are not limited to Assist process analysts and engineers in documenting and maintaining the enterprise process catalog (business, management, and support processes). Support the creation of process maps, standards, and governance documentation. Contribute to process improvement initiatives by researching process methodologies, tools, and best practices Assist in development of process learner journeys and career paths for process analysts & engineers Help develop process ownership catalog, maturity metrics, and optimization KPIs. Assist with building presentations, dashboards, and reports to communicate process improvement opportunities. Participate in special projects related to process design, analysis, and innovation within Technology & Operations (T&O) that include use of business process optimization tools, robotic process automation (RPA), large language models (LLMs) and agentic AI. Collaborate with the Process Intelligence & Analytics team to develop insights and visualizations for decision-making. What we are looking for An undergraduate student with an expected graduation date between either December 2026 or May/June 2027 . Area of Study: Business, Engineering, Information Systems, Data Analytics, or related fields. Cumulative GPA is 3.0 or above . Demonstrates intellectual curiosity and courage. Strong English communication skills both written and spoken required. Analytical thinkers with a strong attention to detail. Organized and able to manage time and multiple tasks efficiently. Ability to work independently on special projects. Ability to effectively contribute to a team environment. It would be nice to have Coursework in or exposure to accounting, finance, process management, organizational design, or business analytics. (Preferred) Experience in Visio, Miro, Power BI, or other visualization tools; large. (Preferred) Exposure to business process optimization tools, robotic process automation (RPA), large language models (LLMs), or agentic AI. (Preferred) What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Quincy, MA, 1 Enterprise Drive-Quincy-Corp Other Locations: Massachusetts-Quincy,Texas-Dallas,Florida-Coconut Grove,Massachusetts-Boston Organization: Santander Bank N.A.

Risk Operations Strategy & Transformation-Center of Excellence (CoE) Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! What you will gain Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate students who have an expected graduation date between December 2026 and May/June 2027. Santander US is a nationwide business with locations across the country. This position is located in Quincy, MA, Boston, MA, Dallas, Miami. The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Salary: $52,000/year Before applying, please keep in mind that our internship program does not offer any relocation assistance. What we offer you You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander. As an intern for the Santander US Process Center of Excellence (CoE), you'll gain insight into how business process management drives operational efficiency at a large financial institution. You'll support projects involving process documentation, redesign, and governance, with exposure to process analytics and dashboard development. You'll learn how governance, design, and data insights come together to support end-to-end process improvement. Responsibilities of the Risk Operations Strategy & Transformation Process CoE internship role may include but are not limited to Assist process analysts and engineers in documenting and maintaining the enterprise process catalog (business, management, and support processes). Support the creation of process maps, standards, and governance documentation. Contribute to process improvement initiatives by researching process methodologies, tools, and best practices Assist in development of process learner journeys and career paths for process analysts & engineers Help develop process ownership catalog, maturity metrics, and optimization KPIs. Assist with building presentations, dashboards, and reports to communicate process improvement opportunities. Participate in special projects related to process design, analysis, and innovation within Technology & Operations (T&O) that include use of business process optimization tools, robotic process automation (RPA), large language models (LLMs) and agentic AI. Collaborate with the Process Intelligence & Analytics team to develop insights and visualizations for decision-making. What we are looking for An undergraduate student with an expected graduation date between either December 2026 or May/June 2027 . Area of Study: Business, Engineering, Information Systems, Data Analytics, or related fields. Cumulative GPA is 3.0 or above . Demonstrates intellectual curiosity and courage. Strong English communication skills both written and spoken required. Analytical thinkers with a strong attention to detail. Organized and able to manage time and multiple tasks efficiently. Ability to work independently on special projects. Ability to effectively contribute to a team environment. It would be nice to have Coursework in or exposure to accounting, finance, process management, organizational design, or business analytics. (Preferred) Experience in Visio, Miro, Power BI, or other visualization tools; large. (Preferred) Exposure to business process optimization tools, robotic process automation (RPA), large language models (LLMs), or agentic AI. (Preferred) What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Quincy, MA, 1 Enterprise Drive-Quincy-Corp Other Locations: Massachusetts-Quincy,Texas-Dallas,Florida-Coconut Grove,Massachusetts-Boston Organization: Santander Bank N.A.

Risk Management-IT Chief Operating Officer Intern Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! What you will gain Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027. Santander US is a nationwide business with locations across the country. This position is located in Quincy, MA . The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Salary: Undergraduate- $67,600/year Graduate- $83,200/year Before applying, please keep in mind that our internship program does not offer any relocation assistance. What we offer you You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander. As a Risk Management - IT Chief Operating Officer intern, you will come out of this experience with an understanding of how technology functions as a critical business partner in a corporate environment. You will gain direct knowledge of IT structure, governance, and executive-level communication, and could include exposure to technology operations, strategic reporting, and cross-functional coordination. You'll learn how technology supports enterprise decision-making, even in non-technical roles, and why it's embedded in every major initiative at a large financial institution. Responsibilities of the Risk Management - IT Chief Operating Officer internship role may include but are not limited to: Draft PowerPoints for presentations to senior leaders Review/update Excel documents with attention to detail to ensure accuracy Create and/or edit Visio workflows detailing business processes Research and draft communications for upcoming releases Special Project work related to strategic initiatives within the organization Ability to work various tasks at a time and complete assigned tasks end-to-end What we are looking for An undergraduate or graduate student with an expected graduation date between either December 2026 or May/June 2027 . Area of Study: Majoring in Information Systems, MIS, Engineering, Math, Business, or related field Cumulative GPA is 3.0 or above . Demonstrates intellectual curiosity and courage. Strong English communication skills both written and spoken required. Analytical thinkers with a strong attention to detail. Organized and able to manage time and multiple tasks efficiently. Ability to work independently on special projects. Ability to effectively contribute to a team environment. It would be nice to have Coursework in or exposure to Information Systems, MIS, Engineering, Math Business. (Preferred) Experience in Microsoft Office products, including Excel, PowerPoint, Word, Visio, Teams, and SharePoint. (Preferred) Experience in collaboration or workflow platforms such as SharePoint, ServiceNow, or similar tools (Preferred) What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: Quincy, MA, 1 Enterprise Drive-Quincy-Corp Other Locations: Massachusetts-Quincy Organization: Santander Holdings USA, Inc.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $191,970. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.