1228 jobs found

Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last updated: 04/01/2024 Summary Provide information and support via various means (i.e. phone, internet, email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality service. Examine, evaluate and make decisions on member and non-member loan applications for consumer loans. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interview and evaluate the needs of members and potential members, identify appropriate member needs and cross-sell financial products that meet those needs. Serve membership by providing information and account service in a pleasant, professional and efficient manner. Open/close accounts, process stop payments, order cards, answer questions regarding deposit accounts, loan accounts, plastic cards, remote access etc. Ensure complete and accurate documentation for loans and new accounts by gathering information and resolving uncertainties through inquiries with creditors, and/or members according to the credit union policy. Analyze and evaluate applicant's financial status by reviewing credit information, determining debt to income ratios, estimating payments, determining collateral requirements and establish collateral values, co-signer requirements and membership eligibility as defined by the policy. Possess general product knowledge relating to mortgage, home equity, and business loans for referral purposes. Complete outbound calls (2-2-2) to members, partner follow-up and other types of calls as requested by management. Assist other departments as necessary (i.e. collections, accounting, etc.) File claims for GAP, GAP Advantage, ADR and Debt Protection. Be well versed regarding credit union policies and procedures. Advise manager of external factors that may affect policy by suggesting policy modifications. Cross train other staff, as requested, on duties, functions, and responsibilities to assure proper back up. Follow proper member identification and security procedures and ensure that member and employee information is kept in the strictest confidence. Receive and payout money and keep records of money and negotiable instruments involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more information. Respond to member inquiries and requests regarding financial services and enter them into applicable computer systems and programs. Approve loans within specified limits OR refer to a manager with recommendations to obtain approval. Oversee timely loan closing and funding activities. Provide ongoing relationship servicing with current members to maintain goodwill and gain additional business. Assist members with problem resolution and account reconciliation. Execute, key, and verify wire transfers. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description $20 - $30 per hour depending on prior experience

Portfolio Manager Location 6380 S Fiddlers Green Cir , Greenwood Village, CO, 80111, United States Base Pay $80000.00 - $115000.00 / Year Job Category Risk Employee Type FT Exempt Required Degree 4 Year Degree Manage Others No Minimum Experience 2 Years Contact information Name Zayna Robles Phone Email Description SUMMARY OF JOB: Collect, compile, and analyze credit information for Portfolio Managers, Bankers, and Credit Administration to facilitate portfolio monitoring and lending decisions for commercial credit requests (C&I, Real Estate, Agricultural, Construction, Private Banking, SBA, etc.) for both existing and prospective customers. Will work closely with Customers, Bankers, Portfolio Managers and Credit Administration to review customer accounts and portfolios in order to identify, evaluate, and determine the appropriate course of action in order to maximize credit quality and minimize risk and potential loss to the Bank. ESSENTIAL JOB RESPONSIBILITES: Conduct credit and statistical analyses for C&I, Real Estate, Agricultural, Construction, Private Banking, SBA and other commercial requests. Analyze output to include spreads, cash flows, and credit displays with accurate, thorough and thoughtful documentation. In addition, assist in completing covenant tests, portfolio monitoring, and annual reviews. Organize, analyze, and summarize financial statements, cash flow data, tax returns, appraisals, rent rolls/tenant leases, collateral support, Borrower/Guarantor credit histories and other related materials in process of analyzing credit requests. Identify key credit risks and mitigating factors and provide a summary of credit-worthiness and risk involved of client and transaction. Collect and compile pertinent credit data to prepare financial spreads, cash flows and credit displays. Assist Bankers and Loan Assistants with ongoing portfolio monitoring (financial reporting, loan covenants, annual reviews, etc.) of Customers' financial performance based on existing Bank polices and loan agreements. Manage loan renewal and credit exceptions. Calculate pertinent financial ratios appropriate for transactions and other financial data as appropriate. Collaborate with Bankers on joint calls with existing and potential customers to better understand lending deal and make appropriate recommendations. Maintain current knowledge and follow all bank financial and security regulations and procedures. Embody, embrace, and demonstrate InBank's Core Values: Commitment, Innovation, Responsibility, Teamwork, Happiness, and Authenticity. Other duties as assigned SPECIFIC DUTIES AND RESPONSIBILITIES: Customer Service: Ability to work effectively with both internal and external contacts. Financial: Proficient knowledge of commercial banking, economics, accounting, and finance Administrative Duties: Not Applicable Autonomy: Discretion for recognizing and minimizing risk to the bank. Employees Supervised: Not Applicable Budget Responsibility: Not Applicable Requirements Education: High School Diploma; College Degree Preferred Work Experience: 2+ years of experience in credit analysis and/or lending activities 4-5 years of retail experience Supervisory Experience: Not Applicable Licenses/Accreditations: None required Computer Skills: Intermediate skills with Microsoft Office Suite, Analysis Software (Moody's, MetroStudy) Other Requirements: Proficient working knowledge of financial and spread analysis, credit, lending, and underwriting processes and principles. Proficient working knowledge of credit risk and relationship manager teams. Solid internal and external relationship and communication skills - both verbal and written. Strong organizational skills and ability to multi-task efficiently and accurately in a production-oriented environment. Ability to make sound decisions and recommendations regarding credit risk (quality, structure, etc.). Ability to think critically, operating independently, and take accountability. Occasional travel may be required for meetings/trainings. Must be able to use fingers, hands, and wrists for repetitive tasks such as typing, using a mouse, handling paper, and operating a telephone. Preferred Skills/ Experience: Critical thinking and problem solving. Strong attention to detail and accuracy; professional and courteous communication skills. Ability to effectively communicate between key internal business partners. Compensation details: 00 Yearly Salary PIe466141ae5-

Earthmover Credit Union is seeking a forward-thinking Call Center Manager to join our team. In this pivotal role, you'll collaborate with the Vice President of Member Experience to drive performance, innovation, and efficiency within our call center. You'll help shape the future of member experience, using technology, and team leadership to deliver exceptional service with every member interaction. We're seeking someone passionate about people and progress - someone with a strong background in credit union or banking call centers, proven leadership skills, and a drive to elevate the member experience in a fast paced, tech-forward environment. If you're ready to lead change and make a real impact- we'd love to hear from you! Please Note: This is a hybrid position, not remote . Applicants must reside in Illinois and be able to commute to Oswego, IL as needed. We offer the right Candidate: Great company atmosphere Fantastic benefits which include medical, dental and vision plans Employer paid Short-term disability, Long-term disability and Life Insurance A fantastic opportunity to learn and grow at Earthmover Credit Union Competitive Salary ($50K - 80K) BASED on credit union or banking call center experience) Hybrid - Ability to work from home based on company needs. PTO accrues from day one. Holiday pay 10% deposited to your 401k from the credit union. Yearly discretionary bonuses Generous incentives for cross selling Responsibilities: Drive and support changes in the call center, including technological advancements like AI and structural improvements. Lead call center in servicing all members requests ensuring they have the best experience. Ensure call center performance reaches objectives and goals through effective leadership and superior sales and service skills. Recommend strategies for enhancing the department aimed at boosting efficiency, reducing costs and improving call center workflows. This may encompass: Process improvements Technology integration Training and optimizing call center operations Establish departmental goals aligned with Earthmover Credit Union's strategic plan and company objectives, while directing and coordinating operations to ensure an efficient, cost-effective department that consistently meets organizational goals. Encourage and coach team members to cross sell products and services by recognizing member needs and matching services and products to the member. Clearly communicate information to employees and members. Troubleshoot and resolve inquiries in a timely, friendly, and accurate manner. Monitor calls to ensure compliance with policies and procedures, providing timely feedback and coaching based on observations. Support call center representatives with handling irate calls, offering coaching on how to improve call center representatives' skills in managing difficult situations. Monitor call reports - analyzing employee efficiency, response time, accuracy, new business and member satisfaction to ensure the delivery of quality member service and adjusting strategies as needed. Provide and deliver call center performance and metric reports to VP of Member Experience including the establishment of benchmark goals. Prepare and analyze reports to ensure optimal use of call center resources. Evaluate call center software to ensure it is being fully utilized and optimized. Schedule Available Monday through Friday 8 am - 6 pm Saturday's 8:45 am to 12:45 pm 3+ years in a credit union or bank call center preferred. Bachelor's degree in business administration, communications, or operational management preferred Previous management experience preferred. Forward thinking mindset. Adaptable to change and skilled at leading teams through transitions with clarity, support and resilience. Organized and diligent, ensuring all tasks are completed in a timely accurate manner. Comfortable with new call center software, CRM tools and emerging technologies, like AI or automation. Experience implementing transitions and new technologies a plus. Strong understanding of call center metrics and performance indicators, such as average handle time, first call resolution and member satisfaction. Experience with Portico a plus. Skilled in managing and coaching team members to effectively handle complex or Irate member situations, delivering calm and solution-focused outcomes. Leadership skills, including coaching and managing a team. Strong listening skills. Ability to effectively communicate both orally and written. Skilled in cross-selling and motivating the team to confidently recommend products and service. Dependable Bilingual in Spanish is a plus. ECU is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, ancestry, sex, gender identity, sexual orientation, marital status, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected. If you are passionate about customer service and looking for an opportunity to grow in the credit union/banking industry, we encourage you to apply. PIfca4c5404c92-0106

Executive Assistant Location 6380 S Fiddlers Green Cir , Greenwood Village, CO, 80111, United States Base Pay $75000.00 - $85000.00 / Year Employee Type FT Exempt Required Degree 2 Year Degree Travel 30% Manage Others No Minimum Experience 5 Years Contact information Name Zayna Robles Phone Email Description SUMMARY OF JOB : The role of this job is to support the EVP, Regional President. This individual will contribute to existing marketing programs, while also assisting with the development of new initiatives aligned with Company and client goals. As an executive assistant, the individual will manage the EVP, Regional President's schedule and communication. This includes supporting inbox management, email tee-ups, calendar management and scheduling, travel logistics, event coordination, expense management, CRM support, and gathering documents to prepare for meetings. It is expected that this individual will spend 30% - 40% of time traveling to south Colorado/northern New Mexico ESSENTIAL JOB RESPONSIBILITES : 1. Manage calendar and daily schedule for President, coordinating multiple activities. 2. Answer phone calls in a polite and professional manner. 3. Manage key company executives' calendar, including making appointments and prioritizing the most sensitive matters. 4. Perform minor accounting duties. 5. Ensure all marketing efforts serve to achieve immediate and long-term business goals, identify and execute improvements for processes, content, and lead generation. 6. Manage budgets, artwork, and deadlines for all advertising, digital marketing, promotions/event marketing activities. 7. Provide market research, forecasts, competitive analyses, campaign results, and consumer trends. 8. Maintain current knowledge and follow all bank financial and security regulations and procedures. 9. Embody, embrace, and demonstrate InBank's Core Values: Commitment, Innovation, Responsibility, Teamwork, Happiness, and Authenticity. 10. Other duties as assigned. The applicant who is selected for this position will be eligible for the following compensation and benefits: • Targeted hiring range based on experience: $75,000 - $85,000 yearly. This range is an estimate based on potential employee qualifications and other considerations permitted by law under the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. • Bonus Eligibility: Annual bonus based on Company Bonus Plan/Individual Performance and is at the Company Discretion. • Benefits: Medical, Dental, Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance. • Paid Time Off: Vacation and sick leave, as well as paid Bank Holidays. • 401(k): Company match begins with the first contribution and follows the company vesting schedule. • Other: access to career training and development opportunities, employee discounts. • For more about InBank and our culture, visit us here : Who We Are InBank is an Equal Opportunity Employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, or any other characteristic protected by applicable federal, state, or local laws. Requirements JOB REQUIREMENTS: Education: Associate's Degree Work Experience: 5 years of experience in administrative role supporting C-level executives Supervisory Experience: N/A Licenses/Accreditations: N/A Computer Skills: Advanced proficiency in Microsoft Office, Zoom and other office productivity tools, with aptitude to learn new software and systems. Experience with BoardEffect or other Board Management platforms a plus. Other Requirements: Superb time management skills and ability to meet deadlines. Excellent verbal and written communication skills. Strong organizational skills and the ability to multi-task and prioritize. Strong problem-solving and decision-making skills. Strong interpersonal skills. Flexible, adaptable and willing to embrace change. Adheres to all corporate compliance guidelines. Embody, embrace, and demonstrate InBank's Core Values: Commitment, Innovation, Responsibility, Teamwork, Happiness, and Authenticity. Preferred Skills/Experience Bachelor's Degree preferred. Experience overseeing budgets and expenses. Experience developing internal processes and procedures. Strong business sense and can decipher priorities and make sound judgement calls when needed. SPECIFIC DUTIES AND RESPONSIBILITIES: Customer Service: Provide and lead support to both internal and external parties with a high level of professionalism and in a manner that positively reflects on the Company. Financial: N/A Administrative Duties: Provides comprehensive administrative support the CEO & President and members of their Senior Leadership Team. Autonomy: Highly autonomous. Ability to work independently with limited supervision. Employees Supervised: N/A Budget Responsibility: N/A Compensation details: 0 Yearly Salary PIf7fe69ad549d-0358

SBA Portfolio Manager Location 6380 S Fiddlers Green Cir , Greenwood Village, CO, 80111, United States Base Pay $100000.00 - $125000.00 / Year Job Category Risk Employee Type FT Exempt Required Degree 4 Year Degree Manage Others No Minimum Experience 2 Years Contact information Name Zayna Robles Phone Email Description SUMMARY OF JOB: Collect, compile, and analyze credit information for Portfolio Managers, Bankers, and Credit Administration to facilitate portfolio monitoring and lending decisions for commercial credit requests (C&I, Real Estate, Agricultural, Construction, Private Banking, SBA, etc.) for both existing and prospective customers. Will work closely with Customers, Bankers, Portfolio Managers and Credit Administration to review customer accounts and portfolios in order to identify, evaluate, and determine the appropriate course of action in order to maximize credit quality and minimize risk and potential loss to the Bank. ESSENTIAL JOB RESPONSIBILITES: Conduct credit and statistical analyses for C&I, Real Estate, Agricultural, Construction, Private Banking, SBA and other commercial requests. Analyze output to include spreads, cash flows, and credit displays with accurate, thorough and thoughtful documentation. In addition, assist in completing covenant tests, portfolio monitoring, and annual reviews. Organize, analyze, and summarize financial statements, cash flow data, tax returns, appraisals, rent rolls/tenant leases, collateral support, Borrower/Guarantor credit histories and other related materials in process of analyzing credit requests. Identify key credit risks and mitigating factors and provide a summary of credit-worthiness and risk involved of client and transaction. Collect and compile pertinent credit data to prepare financial spreads, cash flows and credit displays. Assist Bankers and Loan Assistants with ongoing portfolio monitoring (financial reporting, loan covenants, annual reviews, etc.) of Customers' financial performance based on existing Bank polices and loan agreements. Manage loan renewal and credit exceptions. Calculate pertinent financial ratios appropriate for transactions and other financial data as appropriate. Collaborate with Bankers on joint calls with existing and potential customers to better understand lending deal and make appropriate recommendations. Maintain current knowledge and follow all bank financial and security regulations and procedures. Embody, embrace, and demonstrate InBank's Core Values: Commitment, Innovation, Responsibility, Teamwork, Happiness, and Authenticity. Other duties as assigned SPECIFIC DUTIES AND RESPONSIBILITIES: Customer Service: Ability to work effectively with both internal and external contacts. Financial: Proficient knowledge of commercial banking, economics, accounting, and finance Administrative Duties: Not Applicable Autonomy: Discretion for recognizing and minimizing risk to the bank. Employees Supervised: Not Applicable Budget Responsibility: Not Applicable Requirements Education: Bachelor's degree or equivalent work experience Work Experience: 2+ years of experience in credit analysis and/or lending activities. 2+ years' experience in SBA loans/lending. Supervisory Experience: Not Applicable Licenses/Accreditations: None required Computer Skills: Intermediate skills with Microsoft Office Suite, Analysis Software (Moody's, MetroStudy) Other Requirements: Proficient working knowledge of financial and spread analysis, credit, lending, and underwriting processes and principles. Proficient working knowledge of credit risk and relationship manager teams. Solid internal and external relationship and communication skills - both verbal and written. Strong organizational skills and ability to multi-task efficiently and accurately in a production-oriented environment. Ability to make sound decisions and recommendations regarding credit risk (quality, structure, etc.). Ability to think critically, operating independently, and take accountability. Occasional travel may be required for meetings/trainings. Must be able to use fingers, hands, and wrists for repetitive tasks such as typing, using a mouse, handling paper, and operating a telephone. Preferred Skills/ Experience: Critical thinking and problem solving. Strong attention to detail and accuracy; professional and courteous communication skills. Ability to effectively communicate between key internal business partners. Compensation details: 00 Yearly Salary PI37edaf960f8a-0364

Senior Loan Assistant Location 3615 Delgany St, Denver, CO, 80216, United States Base Pay $75.00 - $90000.00 / Year Job Category Retail Banking Employee Type FT Exempt Required Degree High school Manage Others Yes Minimum Experience 5 Years Contact information Name Zayna Phone Email Description SUMMARY OF JOB: Responsible for supporting assigned lenders and commercial bankers in all phases of processing and servicing loans by providing administrative and operational support. Strong understanding of board policies, department guidelines, and banking regulations. Handles routine customer questions and inquiries, collects required documentation, prepares correspondence, and answers incoming phone calls and emails. Works with the lender to obtain required documentation for all new loan requests and assists with ongoing monitoring and reporting related to the business loan portfolio. Expected to assist in enhancing the relationship with the business members throughout the life of the loan and cultivating new loan opportunities. ESSENTIAL JOB RESPONSIBILITES: Work directly with lenders, credit approvers and loan operations to ensure loan documents are prepared in accordance with credit approval, loan documentation standards, and regulatory requirements. Act as a resource for identifying and resolving more complex customer service issues. Ensure compliance with security and audit procedures. Maintain current knowledge and follow all bank financial and security regulations and procedures. Embody, embrace, and demonstrate InBank's Core Values: Commitment, Innovation, Responsibility, Teamwork, Happiness, and Authenticity. Familiarity in reviewing corporate organizational documents, UCC filings and deeds of trusts. Experience with attorney prepared and LaserPro loan documents. Expedience in real estate closings. Ability to manage multiple loan closings. SPECIFIC DUTIES AND RESPONSIBILITIES: Customer Service: Strong emphasis on excellent customer service skills; ability to work effectively with both internal and external contacts. Maintains confidentiality in handling customer and bank information. Financial: Familiarity with financial terms and practices; mathematical calculations. Administrative Duties: Not Applicable Autonomy: Discretion for recognizing and minimizing risk to the bank. Employees Supervised: Not Applicable Budget Responsibility: Not Applicable Requirements Education: High School Diploma; College Degree Preferred Work Experience: 5+ years of experience in retail banking or financial services Supervisory Experience: Not Applicable Licenses/Accreditations: Not Applicable Computer Skills: Proficient with Microsoft Office Suite; 10-Key by touch is preferable Other Requirements: Basic knowledge and understanding of state and federal lending laws; strong understanding of environmental and appraisal policies and procedures. Ability to effectively manage multiple responsibilities and priorities. Ability to foster teamwork. Ability to effectively discern information and formulate appropriate action. Ability to think critically and provide appropriate solutions. Detail-oriented; decision-making capabilities. Must be able to use fingers, hands, and wrists for repetitive tasks such as typing, using a mouse, handling paper, and operating a telephone. Preferred Skills/ Experience: Strong attention to detail and accuracy; professional and courteous communication skills. Strong oral, written customer service skills Compensation details: 75-90000 Yearly Salary PIa0b5-

Fraud Specialist - Team Lead Location 6380 S Fiddlers Green Cir , Greenwood Village, CO, 80111, United States Base Pay $60000.00 - $85000.00 / Year Job Category Deposit Operations Employee Type FT Exempt Required Degree 4 Year Degree Manage Others No Minimum Experience 3 Years Contact information Name Zayna Robles Phone Email Description SUMMARY OF JOB: The Fraud Specialist - Team Lead is responsible for developing, implementing, and managing the bank's fraud prevention and detection strategies. This includes overseeing the investigation of suspected fraudulent activity, maintaining fraud monitoring systems, training staff on fraud awareness, and ensuring compliance with regulatory guidelines. The role requires strong analytical, investigative, and leadership skills to minimize financial losses and protect the bank and its customers. ESSENTIAL JOB RESPONSIBILITES: Develop and maintain fraud detection programs, policies, and procedures. Monitor real-time fraud detection systems and alerts across all banking channels (e.g., debit/credit cards, ACH, wire, mobile and online banking). Investigate and analyze suspected fraudulent transactions and behaviors. Identify fraud trends and implement strategies to mitigate emerging threats. Manage end-to-end fraud investigations, including evidence collection, documentation, and resolution. Work with law enforcement and regulatory agencies (e.g., FinCEN, FBI) as needed. File Suspicious Activity Reports (SARs) when appropriate. Maintain accurate and comprehensive records of all fraud incidents and outcomes. Ensure compliance with relevant laws, regulations, and internal policies (e.g., BSA/AML, Reg E, OFAC). Perform regular fraud risk assessments across departments and processes. Coordinate with compliance and internal audit teams on fraud-related reviews. Supervise and mentor fraud analysts or fraud prevention staff. Provide training and guidance to bank personnel on fraud awareness and prevention practices. Promote a culture of ethical behavior and fraud risk awareness throughout the organization. Evaluate and manage fraud detection tools, software, and third-party service providers. Partner with IT and cybersecurity teams to enhance digital security and fraud detection capabilities. Recommend and implement system enhancements to improve fraud prevention. Maintain current knowledge and follow all bank financial and security regulations and procedures. Embody, embrace, and demonstrate InBank's Core Values: Commitment, Innovation, Responsibility, Teamwork, Happiness, and Authenticity. Other duties as assigned. SPECIFIC DUTIES AND RESPONSIBILITIES: Customer Service: Financial: Administrative Duties: Autonomy: Employees Supervised: Budget Responsibility: Requirements Education: Bachelor's degree or equivalent work experience Work Experience: Bachelor's degree in Finance, Accounting, Business, or related field. Supervisory Experience: 2+ years of experience managing teams Licenses/Accreditations: (preferred but not required) Certified Fraud Examiner (CFE) Certified Anti-Money Laundering Specialist (CAMS) Certified Financial Crime Specialist (CFCS) Computer Skills: Proficiency in fraud detection software, core banking systems, and Microsoft Office. Other Requirements: Deep understanding of fraud typologies in banking (card fraud, wire fraud, synthetic ID, check fraud, etc.). Strong investigative and analytical skills with attention to detail. Knowledge of relevant laws and regulations: Reg E, Reg CC, BSA/AML, UDAAP, OFAC, etc. Excellent communication and interpersonal skills; able to work cross-functionally. Strong decision-making and risk assessment abilities. Preferred Skills/ Experience: Hands-on experience with warranty claims, return submissions (check and ACH), and other ways to recoup funds from a fraudulent transaction. Compensation details: 0 Yearly Salary PIeddff56fc63b-0365

Enterprise Project Manager Location 3615 Delgany St, Denver, CO, 80216, United States Base Pay $85000.00 - $125000.00 / Year Employee Type FT Exempt Required Degree 4 Year Degree Manage Others No Minimum Experience 5 Years Contact information Name Zayna Robles Phone Email Description SUMMARY OF JOB: The Enterprise Project Manager will oversee and coordinate strategic initiatives within the Bank. The ideal candidate will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources, managing internal teams, and coordinating with cross-functional stakeholders across operations, IT, compliance, risk, and front-line banking teams. ESSENTIAL JOB RESPONSIBILITES: Lead Bank's Project Management Program across the entire bank, including strategic projects, operational projects, and facilities projects Lead and manage full project lifecycle from initiation through due diligence, approval, planning, execution, monitoring, and closure. Develop detailed project plans, including timelines, milestones, resource allocation, and budgets. Serve as the primary liaison between business units, IT, third-party vendors, and other stakeholders. Monitor project progress, manage risks and issues, and drive resolution to keep projects on track. Ensure projects comply with regulatory requirements and internal governance standards. Facilitate meetings, prepare documentation, and present status reports to executive stakeholders. Support ongoing enterprise initiatives directed by the CIO; including the IT Strategic Plan, Business Continuity Plan, Vendor Management Program, and Digital Transformation Plan Support process improvement and change management initiatives across the Bank (e.g., lending, treasury services, underwriting). Track KPIs and project ROI, delivering post-implementation assessments. Maintain current knowledge and follow all bank financial and security regulations and procedures. Embody, embrace, and demonstrate InBank's Core Values: Commitment, Innovation, Responsibility, Teamwork, Happiness, and Authenticity. Other duties as assigned. SPECIFIC DUTIES AND RESPONSIBILITIES: Customer Service: Not Applicable Financial: Administrative Duties: Autonomy: Employees Supervised: Budget Responsibility: Requirements Education: Bachelor's degree in business, Finance, Project Management, or related field. Work Experience: 5+ years of project management experience, preferably in banking or financial services. Supervisory Experience: Not Applicable Licenses/Accreditations: None required Computer Skills: Proficient with project management tools (e.g., MS Project, Jira, Asana, Smartsheet) as well as MS Office applications (Word, Excel, PowerPoint, etc.) Other Requirements: Proven ability to manage multiple complex projects in a regulated environment. Excellent organizational, communication, and leadership skills. Strong analytical and problem-solving abilities. Preferred Skills/ Experience: PMP, CAPM, or equivalent project management certification a plus. Agile/Scrum certification or experience managing Agile projects. Knowledge of commercial banking regulations, such as BSA/AML, OFAC, or Dodd-Frank. Experience with digital banking transformation or system integrations (e.g., core banking, CRM, LOS). Compensation details: 00 Yearly Salary PI73fe5-

AVP Banking Office Manager Location 7 E Spaulding Ave, Pueblo West, Pueblo West, CO, 81007, United States Base Pay $45000.00 - $57000.00 / Year Job Category Retail Banking Employee Type FT Exempt Required Degree High school Manage Others Yes Minimum Experience 3 Years Contact information Name Zayna Robles Phone Email Description SUMMARY OF JOB: Manage branch tellers and universal bankers. Accountable for achieving annual revenues, sales, and customer satisfaction targets, while also minimizing operational losses. Oversight of compliance and audit effectiveness. ESSENTIAL JOB RESPONSIBILITES: 1. Manage and supervise department employees; responsible for day-to-day supervision and leadership 2. First line supervisory responsibility including hiring, performance management, employee development, firing, reviewing and counseling staff. 3. Maintain and oversee all banking procedures and processes 4. Assist with customer service and satisfaction 5. Market branch within the community to attract business 6. Document and interpret complicated financial information for bank clients 7. Advise on procedures and financial management as well as developing policies 8. Growing bank's number of accounts 9. Maintain current knowledge and follow all bank financial and security regulations and procedures. 10. Embody, embrace, and demonstrate InBank's Core Values: Commitment, Innovation, Responsibility, Teamwork, Happiness, and Authenticity. 11. Other duties as assigned. SPECIFIC DUTIES AND RESPONSIBILITIES: Customer Service: Strong emphasis on excellent customer service skills; ability to work effectively with both internal and external contacts. Maintains confidentiality in handling customer and bank information. Financial: Familiarity with financial terms and practices; mathematical calculations. Administrative Duties: Planning and scheduling meetings, conducting research, organizing and maintaining both paper and electronic files Autonomy: Ability to delegate tasks and responsibilities to others. Employees Supervised: Yes Budget Responsibility: No Requirements Education: Bachelor's Degree or equivalent work experience Work Experience: 3-5 years of retail experience Supervisory Experience: 1+ years of supervisory experience Licenses/Accreditations: None Computer Skills: Proficient with Microsoft Office Suite Other Requirements: Knowledge of bank products and services. Excellent communication skills. Ability to handle pressure and meet deadlines. Detail oriented. Ability to work in and facilitate a team environment. Good organization and time management skills. Able to be flexible and adaptable to changing environment. Ability to operate standard office equipment (10-key, PC, typewriter). Preferred Skills/ Experience: Strong attention to detail and accuracy; professional and courteous communication skills. Strong verbal, written, and customer service skills. Critical thinking and problem solving. Ability to effectively communicate between key internal business partners. Compensation details: 0 Yearly Salary PIfef9260e0dbb-0359

Purpose: The Restaurant General Manager is the leader in the restaurant; acts as the "Chief Customer Officer"; coaches and trains the team for operational excellence; recognizes and motivates members of the team; manages the P&L; where appropriate, brings new concepts to customers. Accountabilities: 1. Customer Satisfaction: Is responsible for driving customer satisfaction. Ensures 100% quality product availability; meets service standards for drive-thru, carry-out, and dine-in; seeks ways to improve the restaurant's service; spends times with customers; makes decisions based on customer needs; ensures training for all Customer Service Team Members prior to solo shifts. 2. Profitability: Is responsible for restaurant P&L; ensures correct operational procedures are followed at all times. 3. Sales Building: Builds sales by focusing on operational excellence. This includes creating an environment for hassle-free convenience for the customer; interacting with customers and the community; executing correct operating procedures; meeting service time standards; coaching and training team members to deliver the ultimate guest service experience; implementing new growth concepts; ensuring flawless marketing execution (e.g., POP, reader boards, menu boards); establishing consistent suggestive selling program. AUM works with the Home Office on specific sales building needs. 4. Coaching/Training: Coaches and trains managers and team members for operational excellence; uses learning zone; coaches, trains, and cross-trains Team Members on proper procedures and attitudes; identifies a training mentor for each new hire; takes ownership for orientation. 5. Staffing: Is responsible for maintaining a full staff; continually upgrades the quality of Team Members; develops a "core team" focus; commits to the KFC selection process; ensures quality performance appraisals; participates in the selection of Shift Leaders and Team Members for restaurant; drives to increase tenure in the restaurant; keeps RGM and Area Supervisor informed of needs. 6. Recognition and Motivation: Champions recognition and motivation programs through active and positive participation in nation-wide programs; "catches" others doing right; focuses on coaching and informal, on- the-spot recognition; role models recognition behavior; tells employees "thank you"; celebrates success and has fun. 7. Safety: Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team; ensures proper product handling procedures for food safety; maintains proper cash-handling procedures. Other Accountabilities: 8. Employee Relations: Maintains an environment free of harassment and discriminations. Resolves store-level employee relations activities with assistance provided by the Human Resources Leader; is proactive in handling employee relations issues; ensures execution of policies, practices, and programs; manages relations and resolves disputes. 9. Managing Restaurant Assets: Verifies the delivery of quantity and quality of goods provided by venders; completes minor equipment repair; performs preventive maintenance basics; maintains a Maintenance Log and Preventive Maintenance Checklist; completes first call to vendors for follow-up if work is unsatisfactory. Skill Requirements: Effective coaching, leadership, and communication skills. Results orientation, customer focus, decision making, analytical thinking, and financial understanding are essential. Ability to successfully complete the KFC selection process. Completion of KFC Assistant Unit Manager training program and certification. Operation of Equipment: Restaurant operations equipment to include: ovens, fryers, and cash registers. Has regular accessibility to a car. Subordinate Organization: Restaurant Manager(s), Shift Leader(s) and Restaurant Team Member(s) report to this job. Essential Functions: 1. Opening Shift: a. Opens restaurant, arriving one hour and a half before opening restaurant. Turns on all lights, turns on ovens, fryers, by use of switches, visual gauges, and controls. b. Checks out various machines and equipment to be used during the shift to make certain all are in working order, audible alarms on equipment such as ovens and fryers. Observes gauges for proper function of equipment. c. Sets up cash drawer, counts money and places in register; open cash amount of $60 to start shift. 2. Closing Shift: a. Coordinates and supervises cleaning and maintenance of facilities and equipment. 3. Completes and posts daily/weekly staffing for shifts. 4. Takes inventory food/paper/supplies that will be needed for restaurant. Orders, if necessary. Reviews inventory sheets for additions or corrections. 5. Assists counter servers in greeting customers, taking orders, operating register, collecting payment, making change, assembling order and checking for completeness and correctness, and packing orders. 6. Check and assist as necessary in storing products from delivery trucks, stocking items/food items in the proper storage area, walking to and from truck to stock area with frequent reaching, bending, and stooping. 7. Ensures clean food preparation, dining area and exterior of restaurant, assisting in this effort whenever necessary. 8. Supervises food preparation and service operations. Assists servers and food production workers during rush periods to ensure maintenance of efficiency. 9. Observes employees for compliance with appearance, uniform, and customer service standards. 10. Totals out cash registers and takes deposit to bank. Completes paperwork and follows the Company's Paperwork Checklist. 11. Must be able to perform essential functions of those positions which he or she supervises. Physical Requirements: Must be able to occasionally lift items up to 30lbs., must be able to sit or stand for up to four hours without interruption, must be able to operate and clean restaurant machinery and effectively demonstrate to restaurant employees by example and oral communication skills how to operate and clean restaurant machinery and prepare items on the restaurant menu, must be able to detect whether restaurant machinery is operating effectively and safely and items on the restaurant menu are being prepared correctly and safely, must be able to effectively communicate and exchange information with customers and employees to ensure placement of customer orders, and the safely and timely preparation and delivery of those orders.

Job Description Position Summary The Assistant Property Manager is responsible for a 126-unit HUD Section 8 property serving seniors. This role supports the Property Manager and works closely with the Leasing Specialist, Service Coordinator, and Maintenance Technicians. The Assistant Property Manager is responsible for assisting with the leasing, marketing, affordable housing program compliance, resident relations, and financial record-keeping. Duties include computing, classifying, and recording numerical data, processing vendor payments and resident rent payments, and maintaining accurate property accounting records. Who we are: With over 20 years of experience in property management. WSH Management is a prominent leader in senior apartment communities as well as the multifamily industry, WSH Management is a name you'll remember when searching for your next apartment home. Our headquarters are located in Irvine, California and we have quality living apartments for both affordable and market-rate seniors and families. What we Offer: $30 to $34 per hour, commensurate on experience. Medical, Dental, Vision. Paid Time Off and Holiday Pay. 401K with match 1 bedroom unit offered to live on site What you'll do: The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records. Assistant Property Manager • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). • Immediately record all telephone and in-person visits on appropriate reports. • Files own guest cards and maintain according to established procedures. • Demonstrate community and apartment/model and apply product knowledge to client's needs by communicating the features and benefits; close the sale. • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status. • Ensure apartment is ready for resident to move-in on agreed date. • Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. • Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. • Monitor renewals. Distribute and follow-up on renewal notices. • Assist in monitoring advertising effectiveness. • Distribute all company or community-issued notices. • Represent the company in a professional manner at all the times. • Operate computers programmed with accounting software to record, store and analyze information. • Understand the lease agreement and application. • Accept rental payments and post rents to the computer. • Comply with federal, state and company policies, procedures and regulations. • Record monies collected and prepare bank deposit slips on an on-going basis. • Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. • Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures. • Ensure that all invoices received are approved, entered and paid within a timely manner. • Access computerized financial information to resolve vendor and payment disputes. • Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. • Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents. • Prepare statement of accounting notices for past residents. • Provide accounting support to Property Managers. • Assist in lease transactions by typing leases, gathering applicant's history and credit approvals. • Assist with maintaining compliance with all applicable Affordable Housing programs. • Assume Property Manager's duties/authority in absence of immediate supervisor in accordance with company and community guidelines. • Provide general clerical assistance to community office • Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. • Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters. • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi. • Maintain open communication with Property Manager and Maintenance Technician. • Contribute to cleanliness and curb appeal of the community on continuing basis. • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. • Enforce policies of the community. • Advise residents of referral concessions (if permitted). • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. • Distribute newsletters, pamphlets, flyers, etc. • Assist in conducting market surveys and shop competitive communities. • Learn and ensure compliance with all company, local, state and federal safety rules. • Daily review of all emails and respond as necessary within 24 hours. • Ensures that unsafe conditions are corrected in a timely manner. • Performs other related duties as assigned. • Carries out additional responsibilities as needed to support department and company objectives Abilities: • Must possess a positive attitude and the ability to smile under all circumstances. • Participate in training in order to comply with new or existing laws. • Ability to work a flexible schedule, including evenings and weekends. • Strong command of the English language, including proper grammar, spelling, and sentence structure. • Thorough understanding of the English language and ability to communicate effectively with others. • Strong writing and proofreading skills. • Neat, clean, professional at all times throughout the workday and/or whenever present at the community. • Comply with expectations as demonstrated in the employee handbook. • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Our ideal candidate: 2 years minimum property manager experience A minimum of one-year experience in a customer service-related industry and one year of apartment leasing experience, or a combination of accounting skills/education with customer service experience Current Yardi Voyager experience preferred Strong attention to detail and sales ability Proficient with Microsoft Office (Word, Excel, Outlook) and office equipment (phone, calculator, copier, fax, etc.) Valid driver's license, acceptable driving record, and proof of vehicle insurance High school diploma or equivalent required; some college preferred Must pass a background and drug screening (a conviction does not necessarily disqualify employment) Only qualified candidates will be contacted B i-Lingual in English and Spanish Education/ Experience 2 years minimum property manager experience AA or BA degree, 2-3 years as Admin Asst., Certifications, etc. preferred National Apartment Leasing Professional (NALP) preferred. Fair Housing Certification, willingness to obtain pri or to interacting with prospective residents. Technical Skills Administrative/ Office Skills- Typing speed, bilingual, Internet skills, Excel, Data Entry, etc. Excellent command of the English language, including proper grammar, spelling, and sentence structure. Thorough understanding of the English languag e and ability to communicate effectively with others. Excellent writing and proofreading skills. Competence in operation of telephone, business calculator, copy machine, facsimile, scanning, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook. Yardi CheckScan Yardi PayScan WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. . click apply for full job details

The Wealth Management Group Operations Specialist reports directly to the Wealth Management Group Lead Operations Specialist and is responsible for assisting WMG Officers in management of client relationships and maintaining client account files and relationship in conformity with bank policy and regulatory requirements. Administration: 65% • Assist with annual property and casualty life insurance, auto, homeowners, farm policies to ensure premiums are paid and current. • Responsible for entering in daily trades for Peoples Bank and other databases. • Connect to Fifth Third for Peoples Bank and other databases for both Advance Custody and Mutual Fund Trading. • Post reinvested dividends for both databases. • Run daily Broadridge report for both databases. • Generate Monthly reports for various accounts including a group account summary report and Annual accrual report. • Responsible for preparing annual privacy notice and preparing all outgoing mail that must go out at the end of the day. • Reconcile month end statements, department cash, assets, and accounts, keeping all departmental functions in balance for Peoples Bank. • Monthly reports, excess cash, mutual fund values, info packets for department • Monthly and quarterly mailing of statements for Peoples Bank database. • Reconcile Peoples Bank checking and Peoples Bank Sweep accounts monthly. • Provide WMG with administrative support. This includes typing correspondence such as filing comments, preparing check requests from invoices, making copies of correspondence. • Serve as the lead for the other databases to; write checks, wires, and billing statements. • Serve as primary operations for the Profinium database. Including but not limited to new and closed accounts- purge accounts on the Profinium trust accounting system. • Update FDIC Limit quarterly reviews, responsible for reports such as savings bonds, CD rates, High Yield CD rates due diligence, Asset Returns. • Generate client portfolio comparisons & Morningstar mutual fund research, Portfolio Modeling Returns, Investment Returns-Qualified Retirement Plans. • Complete Security Litigation Forms; generate OFAC, and FinCen Updates. • Monitor asset maturities coordinating reinvestment options with Profinium's supervising Trust Officer and monthly dollar cost average purchases. • Responsible for Accunet for Peoples Bank data base. WMG Services: 20% • Address changes and client confirmation letters. • Provide assistance with the preparation of various tax documents. Customer Service: 10% • Provide high level of customer service through greeting scheduled visitors, answering, and screening telephone calls, managing the schedule and arranging conference calls. • This position will know other products the bank offers. In that capacity, this person will refer customers to the appropriate department in the bank for service. This may include loans, retail, and the like. Other: 5% • Obtain various rates monthly. • As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities. • Look for ways for the department to increase efficiency. • Other duties as may be assigned. Competencies: Attention to Detail: Regard for all important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details. Able to develop personal tracking/reminder systems to assure that important activities are not missed. Customer Orientation: Respond sensitively to the needs and priorities of the customer; recognize and take appropriate action to meet their needs and establish an effective working relationship with customers to gain their respect and loyalty. Mathematical Skills: Possess the ability to perform basic mathematical calculations. Those include the understanding of the relationships of numbers and how to perform basic calculations. Oral/Written Communication: The ability to express and to communicate thoughts and ideas in a professional, clear, and concise manner, both orally and in written form to a variety of audiences and to all levels of staff. Professionalism: Projects a positive image of the bank to all internal and external customers at all times along with the ability to work well with others. Helps to build and promote teamwork. Education and Special Requirements: • Two- or four-year degree in accounting or related field along with two to three years of accounting or related experience. • This job requires skills needed in a typical office environment. This includes communications skills, computer skills such as, but not limited to, Word and Excel as well as utilization of typical office equipment. • Internal: BAI Courses - All Staff, Wealth Management Group PIa2c528f5-

Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education : High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Merck, Bank of America, Penn Mutual, or Amtrak among many other leading organizations in the Philadelphia area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support - Business Operations - Project Management Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service,