Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Field Property Adjusters focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. We have a positions available for an experienced Senior Field Property Adjusters with large loss specializing in Contents for either Los Angeles, CA Seattle, WA or Sacramento, CA. This is a field-based role for either Los Angeles, CA, Seattle, WA or Sacramento, CA. Also, candidate has to live withing 1 hour from the international airport. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Prior experience adjusting property claims using virtual technologies such as ClaimsXperience. Prior advanced knowledge of Xactcontents. Prior experience handling Contents only in higher severity/complex Large Loss claims Bachelor's degree Industry designations such as CPCU, AIC, SCLA Currently reside within or have the ability to self-relocate within 1 hour driving distance from either Los Angeles, CA Seattle, WA or Sacramento, CA International Airports Currently hold an active Adjuster License US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590.00 - $121,530.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/29/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Field Property Adjusters focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. We have a positions available for an experienced Senior Field Property Adjusters with large loss specializing in Contents for either Los Angeles, CA Seattle, WA or Sacramento, CA. This is a field-based role for either Los Angeles, CA, Seattle, WA or Sacramento, CA. Also, candidate has to live withing 1 hour from the international airport. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Prior experience adjusting property claims using virtual technologies such as ClaimsXperience. Prior advanced knowledge of Xactcontents. Prior experience handling Contents only in higher severity/complex Large Loss claims Bachelor's degree Industry designations such as CPCU, AIC, SCLA Currently reside within or have the ability to self-relocate within 1 hour driving distance from either Los Angeles, CA Seattle, WA or Sacramento, CA International Airports Currently hold an active Adjuster License US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590.00 - $121,530.00 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. This role is remote eligible. However, you need to be in the Northwest United States, preferably Oregon or Washington. There may be occasional business travel. What you'll do: Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims. Participates in the development of fraud prevention strategies. Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. Makes recommendations within defined authority guidelines. Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome. Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. May serve as a resource team member on specific matters through demonstrated skill or training. Assists with the delivery of fraud awareness training initiatives in a defined environment. Handles CAT duty responsibilities as business requires. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma (GED). 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience. Proven investigatory skills. Experience obtaining statements from various parties to incidents, witnesses, and suspects. Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. What sets you apart: SIU experience conducting low to complex PNC fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience. Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $77,120 - $147,390 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/29/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. This role is remote eligible. However, you need to be in the Northwest United States, preferably Oregon or Washington. There may be occasional business travel. What you'll do: Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims. Participates in the development of fraud prevention strategies. Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. Makes recommendations within defined authority guidelines. Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome. Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. May serve as a resource team member on specific matters through demonstrated skill or training. Assists with the delivery of fraud awareness training initiatives in a defined environment. Handles CAT duty responsibilities as business requires. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma (GED). 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience. Proven investigatory skills. Experience obtaining statements from various parties to incidents, witnesses, and suspects. Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. What sets you apart: SIU experience conducting low to complex PNC fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience. Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $77,120 - $147,390 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/29/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The Surgery Center of Chevy Chase (13817)
Chevy Chase, Maryland
United Surgical Partners International is a company that specializes in the development and operation of Ambulatory Surgical Facilities across the United States and is currently seeking a Regional Administrator. The Surgery Center of Chevy Chase is in Chevy Chase, MD. Our facility is accredited by the Accreditation Association for Ambulatory Health Care. The Surgery Centerof Chevy Chase is a facility in which physicians have an ownership or investment interest. This facility has 4 OR's and 2 PR's. Our state-of-the-art equipment allows surgeons to perform procedures in the specialty areas of ENT, Orthopedics, Sports Medicine, Spine, Pain Management, Plastics, Podiatry and Urology. Glen Echo Surgery Center is in Chevy Chase, MD. Our facility is accredited by the Joint Commission. Glen Echo Surgery Center is a facility in which physicians have an ownership or investment interest. This facility has 1 OR and 2 PR's. Our state-of-the-art equipment allows surgeons to perform procedures in the specialty areas of General Surgery, Oncology, GYN, Urology, Plastics, Ophthalmology and Podiatry. Job Summary Responsible for a minimum of 2 facilities and directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facilities while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Salary Range: $135,000 base - $225,000 base Annual and Quarterly bonus potential Qualifications Bachelor's degree or equivalent work experience. Nursing or Master's degree preferred. Minimum three years of experience in a top administrative or management position in the health care field. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression . click apply for full job details
10/29/2025
Full time
United Surgical Partners International is a company that specializes in the development and operation of Ambulatory Surgical Facilities across the United States and is currently seeking a Regional Administrator. The Surgery Center of Chevy Chase is in Chevy Chase, MD. Our facility is accredited by the Accreditation Association for Ambulatory Health Care. The Surgery Centerof Chevy Chase is a facility in which physicians have an ownership or investment interest. This facility has 4 OR's and 2 PR's. Our state-of-the-art equipment allows surgeons to perform procedures in the specialty areas of ENT, Orthopedics, Sports Medicine, Spine, Pain Management, Plastics, Podiatry and Urology. Glen Echo Surgery Center is in Chevy Chase, MD. Our facility is accredited by the Joint Commission. Glen Echo Surgery Center is a facility in which physicians have an ownership or investment interest. This facility has 1 OR and 2 PR's. Our state-of-the-art equipment allows surgeons to perform procedures in the specialty areas of General Surgery, Oncology, GYN, Urology, Plastics, Ophthalmology and Podiatry. Job Summary Responsible for a minimum of 2 facilities and directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facilities while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Salary Range: $135,000 base - $225,000 base Annual and Quarterly bonus potential Qualifications Bachelor's degree or equivalent work experience. Nursing or Master's degree preferred. Minimum three years of experience in a top administrative or management position in the health care field. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the area of Suffolk, VA, Chesapeake, VA, Norfolk, VA or Virginia Beach, VA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Suffolk, VA, Chesapeake, VA, Norfolk, VA or Virginia Beach, VA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/29/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the area of Suffolk, VA, Chesapeake, VA, Norfolk, VA or Virginia Beach, VA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Suffolk, VA, Chesapeake, VA, Norfolk, VA or Virginia Beach, VA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position. We are currently seeking dedicated professionals to work in our Chesapeake, VA office, located at 520 Independence Parkway, Chesapeake, VA 23320 as an Associate Auto Adjuster . Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member. What you'll do: Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles. Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload. Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborate and set expectations with external and internal business partners to facilitate claims resolution. Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or equivalent experience or GED Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims Ability to prioritize and multi-task while navigating through multiple business applications Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire (Candidates that reside in NC but apply to openings in Chesapeake will first become licensed in NC) Successful completion of a job-related assessment is required. What sets you apart: US military experience through military service or a military spouse/domestic partner Bachelor's degree Compensation range: The hiring range for this position is: $49,840 to $51,840 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/29/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position. We are currently seeking dedicated professionals to work in our Chesapeake, VA office, located at 520 Independence Parkway, Chesapeake, VA 23320 as an Associate Auto Adjuster . Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member. What you'll do: Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles. Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload. Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborate and set expectations with external and internal business partners to facilitate claims resolution. Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or equivalent experience or GED Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims Ability to prioritize and multi-task while navigating through multiple business applications Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire (Candidates that reside in NC but apply to openings in Chesapeake will first become licensed in NC) Successful completion of a job-related assessment is required. What sets you apart: US military experience through military service or a military spouse/domestic partner Bachelor's degree Compensation range: The hiring range for this position is: $49,840 to $51,840 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/29/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Department: The Clements Center promotes research, publishing, teaching, and public programming in a variety of fields of inquiry related to Texas, the American Southwest, and the U.S.-Mexico borderlands. About the Position: This role is an on-campus, in-person position. The Assistant Director (AD) carries out the mission of the Center to promote research, publishing, teaching, and public programming in a variety of fields of inquiry related to Texas, the American Southwest, and the U.S.- Mexico borderlands. As the Center's only staff member, the AD is charged with significant responsibility, a high degree of autonomy, and wide latitude to exercise independent decision-making authority. The AD is required to make sound financial decisions, write and edit copy, plan and manage events, manage diverse groups of people, advise residential fellows, and generally maintain excellent organization. The position also requires working knowledge of the academy and university publishing, and an intellectual curiosity for and engagement with the Center's work, including the ability to recognize broad trends in the academic fields within the Center's purview. Essential Functions: FELLOWS - The Center's largest budget items are its annual residential fellowships. The Program Manager participates in the selection of fellows, makes appropriate financial arrangements with fellows' home institutions, manages their onboarding, meets with them regularly while in residence, provides financial and other forms of support, and assists them in building their professional networks in the academic and publishing communities. FINANCIAL - The Program Manager has authority over the Center's 20 accounts, manages and spends funds, and creates the budget. They approve fellows' travel and research expenses and oversee endowments and grants, including the creation of annual endowment reports. They work with the Development office to secure additional funding and manage cost-sharing arrangements with other institutions. SYMPOSIA - The Center sponsors one or more annual symposia with an outside institutional partner, resulting in a book published by an academic press. The Program Manager works with the co-conveners to execute their vision, usually over about a 5-year period, until the book is published. This involves organizing and attending a multi-day workshop for 20+ academics, often held at the Taos campus. TRAVEL TO CONFERENCES, WORKSHOPS, AND SYMPOSIA - The Program Manager must attend academic conferences to promote the work of the Center to interested academics, and host Center receptions and gatherings at these conferences. They attend and participate in all fellow's manuscript workshops, and all symposia co-sponsored by the Center at other universities or institutions nationwide (and internationally). PUBLIC RELATIONS - The Program Manager is solely responsible for gathering information to create, write and edit the Center's annual newsletter. They are responsible for the Center website, including writing its content. They keep a presence on social media and design promotional material such as fliers, posters and mailers. They work with SMU Public Affairs and other off campus organizations to promote event, keep contact lists updated, and do other PR activities. RESEARCH TRAVEL GRANTS - The Clements Center awards money to SMU graduate students to conduct dissertation research on subjects grounded in the Southwest. The Clements Center also awards money to outside scholars to come to SMU to conduct research for their own work in SMU's DeGolyer Library. The Program Manager seeks applications for both of these, helps choose the awardees, and supports them academically and financially. PUBLICATIONS - The program manager works with academic press editors and the individual fellows to secure book contracts and financial subventions for fellows' books. The Center also self-publishes books on topics within its mandate. The Program Manager helps select authors and assists them in preparing book manuscripts, secures permissions, ISBNs, etc. They work with printers/editors, seek endorsements, see the book to final publication, and oversee sales. ANNUAL BOOK PRIZE - The Clements Center awards an annual book prize for the best book on Southwestern America published the year before. The Program Manager seeks submissions from academic presses, works with the outside (non-SMU) judging committee and the Western History Association concerning the judging process, then plans, budgets, and promotes an evening lecture event for the winner. PUBLIC PROGRAMMING - Each year the Clements Center hosts monthly noon talks and at least two evening lectures per semester. The program manager assists in securing speakers and making arrangements, writes and designs promotional materials, plans and budgets the event, and attends all functions. NETWORKING - The Program Manager keeps in regular contact with more than 120 former fellows and all graduates of SMU's history PhD program, tracking their academic achievements and institutional affiliations worldwide. They introduce fellows to faculty within SMU and the greater DFW area and make connections at academic conferences and workshops to promote SMU fellows and graduates and the work of the Center. Qualifications Education and Experience: A bachelor's degree in history (or an adjacent discipline) is required. A minimum of two (2) years of experience is required. Experience in event and budget planning is required. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Ability to create/write/edit content for newsletter, website and promotional materials is essential. Candidate ability to create/write/edit content for newsletter, website and promotional materials is essential. Candidate must be able to work well with academics from numerous liberal arts disciplines from around the country and world. Candidate ability to speak Spanish is a plus. An interest in and capacity to teach occasional courses in Southwest and/or borderlands history is also preferred. Physical and Environmental Demands: Sit for long periods of time Kneel, stand Walk for long distances Deadline to Apply: October 26, 2025 Priority consideration may be given to those submissions received by October 15, 2025. EEO Statement: SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205 . Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
10/29/2025
Full time
Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Department: The Clements Center promotes research, publishing, teaching, and public programming in a variety of fields of inquiry related to Texas, the American Southwest, and the U.S.-Mexico borderlands. About the Position: This role is an on-campus, in-person position. The Assistant Director (AD) carries out the mission of the Center to promote research, publishing, teaching, and public programming in a variety of fields of inquiry related to Texas, the American Southwest, and the U.S.- Mexico borderlands. As the Center's only staff member, the AD is charged with significant responsibility, a high degree of autonomy, and wide latitude to exercise independent decision-making authority. The AD is required to make sound financial decisions, write and edit copy, plan and manage events, manage diverse groups of people, advise residential fellows, and generally maintain excellent organization. The position also requires working knowledge of the academy and university publishing, and an intellectual curiosity for and engagement with the Center's work, including the ability to recognize broad trends in the academic fields within the Center's purview. Essential Functions: FELLOWS - The Center's largest budget items are its annual residential fellowships. The Program Manager participates in the selection of fellows, makes appropriate financial arrangements with fellows' home institutions, manages their onboarding, meets with them regularly while in residence, provides financial and other forms of support, and assists them in building their professional networks in the academic and publishing communities. FINANCIAL - The Program Manager has authority over the Center's 20 accounts, manages and spends funds, and creates the budget. They approve fellows' travel and research expenses and oversee endowments and grants, including the creation of annual endowment reports. They work with the Development office to secure additional funding and manage cost-sharing arrangements with other institutions. SYMPOSIA - The Center sponsors one or more annual symposia with an outside institutional partner, resulting in a book published by an academic press. The Program Manager works with the co-conveners to execute their vision, usually over about a 5-year period, until the book is published. This involves organizing and attending a multi-day workshop for 20+ academics, often held at the Taos campus. TRAVEL TO CONFERENCES, WORKSHOPS, AND SYMPOSIA - The Program Manager must attend academic conferences to promote the work of the Center to interested academics, and host Center receptions and gatherings at these conferences. They attend and participate in all fellow's manuscript workshops, and all symposia co-sponsored by the Center at other universities or institutions nationwide (and internationally). PUBLIC RELATIONS - The Program Manager is solely responsible for gathering information to create, write and edit the Center's annual newsletter. They are responsible for the Center website, including writing its content. They keep a presence on social media and design promotional material such as fliers, posters and mailers. They work with SMU Public Affairs and other off campus organizations to promote event, keep contact lists updated, and do other PR activities. RESEARCH TRAVEL GRANTS - The Clements Center awards money to SMU graduate students to conduct dissertation research on subjects grounded in the Southwest. The Clements Center also awards money to outside scholars to come to SMU to conduct research for their own work in SMU's DeGolyer Library. The Program Manager seeks applications for both of these, helps choose the awardees, and supports them academically and financially. PUBLICATIONS - The program manager works with academic press editors and the individual fellows to secure book contracts and financial subventions for fellows' books. The Center also self-publishes books on topics within its mandate. The Program Manager helps select authors and assists them in preparing book manuscripts, secures permissions, ISBNs, etc. They work with printers/editors, seek endorsements, see the book to final publication, and oversee sales. ANNUAL BOOK PRIZE - The Clements Center awards an annual book prize for the best book on Southwestern America published the year before. The Program Manager seeks submissions from academic presses, works with the outside (non-SMU) judging committee and the Western History Association concerning the judging process, then plans, budgets, and promotes an evening lecture event for the winner. PUBLIC PROGRAMMING - Each year the Clements Center hosts monthly noon talks and at least two evening lectures per semester. The program manager assists in securing speakers and making arrangements, writes and designs promotional materials, plans and budgets the event, and attends all functions. NETWORKING - The Program Manager keeps in regular contact with more than 120 former fellows and all graduates of SMU's history PhD program, tracking their academic achievements and institutional affiliations worldwide. They introduce fellows to faculty within SMU and the greater DFW area and make connections at academic conferences and workshops to promote SMU fellows and graduates and the work of the Center. Qualifications Education and Experience: A bachelor's degree in history (or an adjacent discipline) is required. A minimum of two (2) years of experience is required. Experience in event and budget planning is required. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Ability to create/write/edit content for newsletter, website and promotional materials is essential. Candidate ability to create/write/edit content for newsletter, website and promotional materials is essential. Candidate must be able to work well with academics from numerous liberal arts disciplines from around the country and world. Candidate ability to speak Spanish is a plus. An interest in and capacity to teach occasional courses in Southwest and/or borderlands history is also preferred. Physical and Environmental Demands: Sit for long periods of time Kneel, stand Walk for long distances Deadline to Apply: October 26, 2025 Priority consideration may be given to those submissions received by October 15, 2025. EEO Statement: SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205 . Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
University Surgical Center (10600)
Winter Park, Florida
United Surgical Partners International , the country's largest ASC platform is currently seeking a Surgery Center Administrator for University Surgical Center. University Surgical Center is in Winter Park, FL. Our facility is accredited by the Joint Commission. University Surgical Center is a facility in which physicians have an ownership or investment interest. This facility has 3 OR's and 3 PR's. Our state-of-the-art equipment allows surgeons to perform procedures in the specialty areas of GI, General Surgery, GYN, ENT, Orthopedics and Podiatry. The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure. Job Summary Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Annual and Quarterly bonus potential Qualifications Bachelor's degree or equivalent work experience. Minimum three years of experience in a top administrative or management position either in the ASC or hospital surgical space. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
10/29/2025
Full time
United Surgical Partners International , the country's largest ASC platform is currently seeking a Surgery Center Administrator for University Surgical Center. University Surgical Center is in Winter Park, FL. Our facility is accredited by the Joint Commission. University Surgical Center is a facility in which physicians have an ownership or investment interest. This facility has 3 OR's and 3 PR's. Our state-of-the-art equipment allows surgeons to perform procedures in the specialty areas of GI, General Surgery, GYN, ENT, Orthopedics and Podiatry. The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure. Job Summary Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Annual and Quarterly bonus potential Qualifications Bachelor's degree or equivalent work experience. Minimum three years of experience in a top administrative or management position either in the ASC or hospital surgical space. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the area of Boston Metro, MA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Boston Metro, MA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/29/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for the area of Boston Metro, MA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Boston Metro, MA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Commercial Lending & Restructuring Legal CounselCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: Legal Counsel provides day-to-day leadership and advice to the commercial lending and workout lines of business on a range of matters including commercial lending, distressed assets, lender liability, debt restructure, collections, litigation and insolvency. Provides legal advice to internal clients on issues related to distressed commercial real estate loans. Prepares, negotiates and reviews legal notices, restructuring documentation and other agreements related to defaulted assets. Advises management and various partners to help ensure operations comply with laws and other regulatory provisions and contractual obligations. Drafts, reviews, negotiates, advises regarding and/or approves policies, procedures, contracts and related documents for business operations, regulatory compliance confidentiality of proprietary information and generally to support business operations and promote the company's objectives and interests. Provides legal counsel and guidance to the company's and its various entities' management and boards of directors on strategies and solutions to potential, anticipated and/or identified legal, regulatory and/or compliance matters and issues of concern. Collaborates with internal clients to analyze and resolve defaulted loans in a cost-effective manner. Prepares default, demand, acceleration and other legal notices. Drafts, reviews, and negotiates documentation of loan restructures, forbearances and settlements. Analyzes lender liability risk and negotiates with borrowers to resolve disputes. Retains and manages external counsel for workout matters, including providing strategic direction and controlling costs. Provides ongoing reporting on litigation caseload. Completes diligence and coordinate closings for debt restructures, including the acquisition of collateral. Acts as legal/technical expert providing advice, insights and solutions to clients and consultants on applicable legal/technical and compliance issues affecting strategies, programs, plans (design and operations), and practices. Analyzes key policy, legislative and legal developments and issues, and shares advice, insights and solutions with internal and external clients. Researches relevant legal issues and technical and industry specific topics. Reviews current developments in the area of legal/technical expertise, prepares complex technical analyses and develops advice, insights, and solutions. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience. - Required. Juris Doctor (JD). Required. Active licensed attorney and member of NY state bar in good standing. Required. 5+ years of experience practicing law in a financial services firm, bank, or law firm with a focus on Commercial Real Estate. Excellent interpersonal skills with an ability to provide sound, clear legal advice to senior executives and other senior leaders. Expertise handling government and regulatory enforcement actions that involve civil and criminal inquiries directed at large corporations operating in highly regulated industries. Outstanding verbal and written communication skills. Desire and aptitude to work in a collaborative environment on a team of high-performing legal professionals. Strong ability to identify and solve complex problems. Ability to present information clearly and effectively in written and oral form. Ability to develop strategy and tactics for complex, high profile matters. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $93,750.00 USD Maximum: $170,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standingand walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: New York, NY, New York Other Locations: New York-New York,New York-New York Organization: Santander Holdings USA, Inc. Required Preferred Job Industries Legal
10/29/2025
Full time
Commercial Lending & Restructuring Legal CounselCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: Legal Counsel provides day-to-day leadership and advice to the commercial lending and workout lines of business on a range of matters including commercial lending, distressed assets, lender liability, debt restructure, collections, litigation and insolvency. Provides legal advice to internal clients on issues related to distressed commercial real estate loans. Prepares, negotiates and reviews legal notices, restructuring documentation and other agreements related to defaulted assets. Advises management and various partners to help ensure operations comply with laws and other regulatory provisions and contractual obligations. Drafts, reviews, negotiates, advises regarding and/or approves policies, procedures, contracts and related documents for business operations, regulatory compliance confidentiality of proprietary information and generally to support business operations and promote the company's objectives and interests. Provides legal counsel and guidance to the company's and its various entities' management and boards of directors on strategies and solutions to potential, anticipated and/or identified legal, regulatory and/or compliance matters and issues of concern. Collaborates with internal clients to analyze and resolve defaulted loans in a cost-effective manner. Prepares default, demand, acceleration and other legal notices. Drafts, reviews, and negotiates documentation of loan restructures, forbearances and settlements. Analyzes lender liability risk and negotiates with borrowers to resolve disputes. Retains and manages external counsel for workout matters, including providing strategic direction and controlling costs. Provides ongoing reporting on litigation caseload. Completes diligence and coordinate closings for debt restructures, including the acquisition of collateral. Acts as legal/technical expert providing advice, insights and solutions to clients and consultants on applicable legal/technical and compliance issues affecting strategies, programs, plans (design and operations), and practices. Analyzes key policy, legislative and legal developments and issues, and shares advice, insights and solutions with internal and external clients. Researches relevant legal issues and technical and industry specific topics. Reviews current developments in the area of legal/technical expertise, prepares complex technical analyses and develops advice, insights, and solutions. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience. - Required. Juris Doctor (JD). Required. Active licensed attorney and member of NY state bar in good standing. Required. 5+ years of experience practicing law in a financial services firm, bank, or law firm with a focus on Commercial Real Estate. Excellent interpersonal skills with an ability to provide sound, clear legal advice to senior executives and other senior leaders. Expertise handling government and regulatory enforcement actions that involve civil and criminal inquiries directed at large corporations operating in highly regulated industries. Outstanding verbal and written communication skills. Desire and aptitude to work in a collaborative environment on a team of high-performing legal professionals. Strong ability to identify and solve complex problems. Ability to present information clearly and effectively in written and oral form. Ability to develop strategy and tactics for complex, high profile matters. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $93,750.00 USD Maximum: $170,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standingand walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location: New York, NY, New York Other Locations: New York-New York,New York-New York Organization: Santander Holdings USA, Inc. Required Preferred Job Industries Legal
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a number of SIU Investigators (mid-level). Vase majority of the positions will be in the Pacific and Mountain time zones, with only a few in Central and Eastern time zones. This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. This role is remote eligible. There may be occasional business travel. What you'll do: Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims. Participates in the development of fraud prevention strategies. Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. Makes recommendations within defined authority guidelines. Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome. Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. May serve as a resource team member on specific matters through demonstrated skill or training. Assists with the delivery of fraud awareness training initiatives in a defined environment. Handles CAT duty responsibilities as business requires. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma (GED). 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience. Proven investigatory skills. Experience obtaining statements from various parties to incidents, witnesses, and suspects. Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. What sets you apart: SIU experience conducting low to complex PNC fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience. Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $77,120 - $147,390 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/29/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a number of SIU Investigators (mid-level). Vase majority of the positions will be in the Pacific and Mountain time zones, with only a few in Central and Eastern time zones. This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. This role is remote eligible. There may be occasional business travel. What you'll do: Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims. Participates in the development of fraud prevention strategies. Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims. Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools. Makes recommendations within defined authority guidelines. Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome. Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention. May serve as a resource team member on specific matters through demonstrated skill or training. Assists with the delivery of fraud awareness training initiatives in a defined environment. Handles CAT duty responsibilities as business requires. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma (GED). 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience. Proven investigatory skills. Experience obtaining statements from various parties to incidents, witnesses, and suspects. Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud. Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems. Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems. Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology. What sets you apart: SIU experience conducting low to complex PNC fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience. Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $77,120 - $147,390 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
ATA Services is currently seeking to hire an experienced Budget Analyst to work on a 4-month temporary position with Bernalillo County. Pay Rate: $26.03 per hour with weekly pay. Start Date: ASAP Schedule: Monday - Friday; 8am - 5pm Location: Downtown Albuquerque Position Summary The selected Budget Analyst will audit, monitor, and report preparation for capital and operating budgets. Provide financial analyst, review administrative resolutions and ordinances on agenda items presented to the Board of County Commissioners. Prepare a diverse range of reports and analysis to include budget, accounts payable, and payroll planning expenses. Duties and Responsibilities Performs professional duties related to the development, auditing, monitoring, and report preparation for capital and operating budgets for assigned departments; examines budget proposals from departments for completeness, accuracy and conformance with established procedures, regulations, and organizational objectives. Formulate and provide recommendation to management regarding funding solutions, process improvements and reporting. Coordinates the annual budget process with assigned departments including in-depth meeting to review budget request; recommends funding adjustments necessary to meet the balanced budget requirements of the Department of Finance and Administration; prepares a diverse range of reports detailing payroll, operating and capital totals including a breakdown of recurring and non-recurring funding types; evaluates the most effective way to distribute funds and other resources among the various departments. Provides technical assistance to assigned departments and/or divisions on quarterly budget reviews and periodically throughout the fiscal year; receives and analyzes quarterly financial information submitted by departments; determines trending patterns; provides recommendations for correcting budget deficits and/or re-allocating excessive funds. Determines the most appropriate courses of action to resolve budget related inquiries from departments related to budget conformance with established procedures, re-organizations, and budget impact on position transfers and re-classification of positions; advises and follows through on implementation of proposed adjustment necessary to meet department needs and County objectives. Provides recommendations regarding funding capacities and recommends funding solutions as necessary. Reviews administrative resolutions and ordinances on agenda items presented by departments to the Board of County Commissioners for completion and accuracy; analyzes information provided and recommends changes prior to submission. Provides current and accurate expenditure and revenue information and analysis to supervisors, Directors, and Deputy County Managers using financial management systems software, databases, spreadsheets, and reports. Works collaboratively with budget staff to create Biennial Budget Book, the Budget in Brief, and the external Budget Quarterly report for external use by public and state agencies and county-wide internal use by County executives, elected officials, and the Board of County Commissioners; prepares narrative and financial sections for these documents. Reviews contracts and grand agreements to ensure that funding, including grant matching funds, are available prior to execution. Assists with budgeting salary and benefit costs. Assists with revenue forecasting, including analyzing tax revenues; licenses and permit fees; investment income; charges for services, etc. Work with departments as necessary to work through assumptions making recommendations based on factors including but not limited to historical trends, legislative and economic changes, and departmental changes. Reviews and analyzes the impact of new or changed legislation from federal and state government. Conduct training sessions for County staff with respect to budget procedures, and budget operating system. Analyzes past budgets; research economic and financial developments that impact the County's revenue and expenditures. Prepares and submits a variety of mandated reports and documents to agencies as required. Qualifications : Bachelor's degree in accounting, finance, economics, business administration or related field. Two (2) years of increasingly responsible professional budget program experience. Any equivalent combination of related education or experience may be considered for the above requirements. Employees must successfully complete the post-offer background investigation and drug screening. Employees must comply with the safety guidelines of the County. Employee must complete required FEMA training(s) as assigned to the position. ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Compensation details: 26.03 Hourly Wage PI05415a19acec-1620
10/29/2025
Full time
ATA Services is currently seeking to hire an experienced Budget Analyst to work on a 4-month temporary position with Bernalillo County. Pay Rate: $26.03 per hour with weekly pay. Start Date: ASAP Schedule: Monday - Friday; 8am - 5pm Location: Downtown Albuquerque Position Summary The selected Budget Analyst will audit, monitor, and report preparation for capital and operating budgets. Provide financial analyst, review administrative resolutions and ordinances on agenda items presented to the Board of County Commissioners. Prepare a diverse range of reports and analysis to include budget, accounts payable, and payroll planning expenses. Duties and Responsibilities Performs professional duties related to the development, auditing, monitoring, and report preparation for capital and operating budgets for assigned departments; examines budget proposals from departments for completeness, accuracy and conformance with established procedures, regulations, and organizational objectives. Formulate and provide recommendation to management regarding funding solutions, process improvements and reporting. Coordinates the annual budget process with assigned departments including in-depth meeting to review budget request; recommends funding adjustments necessary to meet the balanced budget requirements of the Department of Finance and Administration; prepares a diverse range of reports detailing payroll, operating and capital totals including a breakdown of recurring and non-recurring funding types; evaluates the most effective way to distribute funds and other resources among the various departments. Provides technical assistance to assigned departments and/or divisions on quarterly budget reviews and periodically throughout the fiscal year; receives and analyzes quarterly financial information submitted by departments; determines trending patterns; provides recommendations for correcting budget deficits and/or re-allocating excessive funds. Determines the most appropriate courses of action to resolve budget related inquiries from departments related to budget conformance with established procedures, re-organizations, and budget impact on position transfers and re-classification of positions; advises and follows through on implementation of proposed adjustment necessary to meet department needs and County objectives. Provides recommendations regarding funding capacities and recommends funding solutions as necessary. Reviews administrative resolutions and ordinances on agenda items presented by departments to the Board of County Commissioners for completion and accuracy; analyzes information provided and recommends changes prior to submission. Provides current and accurate expenditure and revenue information and analysis to supervisors, Directors, and Deputy County Managers using financial management systems software, databases, spreadsheets, and reports. Works collaboratively with budget staff to create Biennial Budget Book, the Budget in Brief, and the external Budget Quarterly report for external use by public and state agencies and county-wide internal use by County executives, elected officials, and the Board of County Commissioners; prepares narrative and financial sections for these documents. Reviews contracts and grand agreements to ensure that funding, including grant matching funds, are available prior to execution. Assists with budgeting salary and benefit costs. Assists with revenue forecasting, including analyzing tax revenues; licenses and permit fees; investment income; charges for services, etc. Work with departments as necessary to work through assumptions making recommendations based on factors including but not limited to historical trends, legislative and economic changes, and departmental changes. Reviews and analyzes the impact of new or changed legislation from federal and state government. Conduct training sessions for County staff with respect to budget procedures, and budget operating system. Analyzes past budgets; research economic and financial developments that impact the County's revenue and expenditures. Prepares and submits a variety of mandated reports and documents to agencies as required. Qualifications : Bachelor's degree in accounting, finance, economics, business administration or related field. Two (2) years of increasingly responsible professional budget program experience. Any equivalent combination of related education or experience may be considered for the above requirements. Employees must successfully complete the post-offer background investigation and drug screening. Employees must comply with the safety guidelines of the County. Employee must complete required FEMA training(s) as assigned to the position. ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Compensation details: 26.03 Hourly Wage PI05415a19acec-1620
FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles. Direct and coordinate all activities, and manage all personnel, facilities, and collaborations within a Research Area encompassing a broad discipline of Engineering and Science related to business value hazard assessment and loss prevention. The Area Director is responsible for setting and leading the execution of the optimum technical strategy for both strategic and problem solving research to meet the current and anticipated future needs of FM as well as current and potential future clients. The strategy and its implementation is to meet or exceed the expectations of knowledge-based value for clients, all FM business units including Operations, Chief Engineers Group, Underwriting and Reinsurance, FM Approvals, and Executive Management. Technical work in the area should be fit-for-purpose, represent best-in-class and therefore maintain and continually enhance international leadership, recognition and credibility in loss prevention research. The Area Director is also responsible for maintaining and continually improving a culture of innovation, safety and efficiency in all activities within their broad technical discipline. Define, develop, and oversee the management of the portfolio of programs and projects in the research Area to meet current and expected future FM needs and aligned with the strategies of the Chief Engineers Group and FM Approvals. Establish, monitor, and revise as needed, portfolio priorities and maintain a balance of timely problem solving research to meet present needs and strategic research to build core capabilities required in the future. Provide technical leadership to Group Managers and Technical Team Leaders that ensures the scope and quality of all work within the area is fit-for- purpose, core competencies are state-of-the-art, relevant innovations are encouraged and developed, and results are communicated accurately and effectively. This activity includes performing reviews and seeking appropriate additional technical expertise when required. Oversee the management of resources (including staff, budget, capital equipment, contracts, laboratories) related to the research area to meet needs in a timely and cost effective manner and to mitigate crises by avoiding potential problems. Ensure the development of managers and staff to ensure inclusion and best add value to FM Global as well as meet their personal and professional goals. This activity includes the appropriate development of technical, organizational, interpersonal, communication, and leadership skills and abilities and applies to both current activities and the development and execution of succession plans. Increase efficiency, leverage resources, and establish and build credibility by developing and maintaining key collaborations with other Research Areas, FM business units, clients, industry and stakeholder groups, academia, and government labs. Monitor international technical, organizational and business trends related to the Research Area and provide guidance and leadership to staff and managers to ensure FM Global leadership in core disciplines and application areas, and avoid distracters that do not add business value. Bring FM Global technical and programmatic leadership to key corporate and relevant external technical and professional organizations. Provide key input to the Manager of Research, and collaborate with other members of the research management team, to define the strategic and tactical plans, and major objectives and initiatives for the research division. Advanced degree in relevant engineering or scientific discipline, e.g., Ph.D. or M.S. in engineering or science required. Required 11 - 15 years of Demonstrated technical excellence including deep knowledge in a specific discipline as well as general knowledge across the spectrum of activities in the area. Programmatic/business knowledge related to risk management and/or insurance Demonstrated excellence managing a team, preferably including multidisciplinary researchers and/or first line supervision of research personnel Successful project management (personnel, tasks, budget, schedule) of large, multiyear, technically complex projects with multiple, potentially conflicting, constraints. Program development and management including portfolio management, project prioritization and reprogramming. Leadership in national and/or international technical and professional organizations. The ability to quickly understand and grasp new technical and business related concepts. Technical knowledge level recognized as a worldwide leader in discipline encompassed by or related to research area. Technical leadership skills illustrated through success of personnel, projects, programs and initiatives. Excellent communication skills, including the ability to explain complex technical issues and results to non-technical audiences. Resource management including staff, budget, schedule, equipment and facilities. Safety management including basic principles and practices required to efficiently establish and maintain a safety culture. Understanding of basic business conduct including personal, legal, organizational, and programmatic issues. The ability to be creative and encourage creative thinking by others. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.
10/29/2025
Full time
FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles. Direct and coordinate all activities, and manage all personnel, facilities, and collaborations within a Research Area encompassing a broad discipline of Engineering and Science related to business value hazard assessment and loss prevention. The Area Director is responsible for setting and leading the execution of the optimum technical strategy for both strategic and problem solving research to meet the current and anticipated future needs of FM as well as current and potential future clients. The strategy and its implementation is to meet or exceed the expectations of knowledge-based value for clients, all FM business units including Operations, Chief Engineers Group, Underwriting and Reinsurance, FM Approvals, and Executive Management. Technical work in the area should be fit-for-purpose, represent best-in-class and therefore maintain and continually enhance international leadership, recognition and credibility in loss prevention research. The Area Director is also responsible for maintaining and continually improving a culture of innovation, safety and efficiency in all activities within their broad technical discipline. Define, develop, and oversee the management of the portfolio of programs and projects in the research Area to meet current and expected future FM needs and aligned with the strategies of the Chief Engineers Group and FM Approvals. Establish, monitor, and revise as needed, portfolio priorities and maintain a balance of timely problem solving research to meet present needs and strategic research to build core capabilities required in the future. Provide technical leadership to Group Managers and Technical Team Leaders that ensures the scope and quality of all work within the area is fit-for- purpose, core competencies are state-of-the-art, relevant innovations are encouraged and developed, and results are communicated accurately and effectively. This activity includes performing reviews and seeking appropriate additional technical expertise when required. Oversee the management of resources (including staff, budget, capital equipment, contracts, laboratories) related to the research area to meet needs in a timely and cost effective manner and to mitigate crises by avoiding potential problems. Ensure the development of managers and staff to ensure inclusion and best add value to FM Global as well as meet their personal and professional goals. This activity includes the appropriate development of technical, organizational, interpersonal, communication, and leadership skills and abilities and applies to both current activities and the development and execution of succession plans. Increase efficiency, leverage resources, and establish and build credibility by developing and maintaining key collaborations with other Research Areas, FM business units, clients, industry and stakeholder groups, academia, and government labs. Monitor international technical, organizational and business trends related to the Research Area and provide guidance and leadership to staff and managers to ensure FM Global leadership in core disciplines and application areas, and avoid distracters that do not add business value. Bring FM Global technical and programmatic leadership to key corporate and relevant external technical and professional organizations. Provide key input to the Manager of Research, and collaborate with other members of the research management team, to define the strategic and tactical plans, and major objectives and initiatives for the research division. Advanced degree in relevant engineering or scientific discipline, e.g., Ph.D. or M.S. in engineering or science required. Required 11 - 15 years of Demonstrated technical excellence including deep knowledge in a specific discipline as well as general knowledge across the spectrum of activities in the area. Programmatic/business knowledge related to risk management and/or insurance Demonstrated excellence managing a team, preferably including multidisciplinary researchers and/or first line supervision of research personnel Successful project management (personnel, tasks, budget, schedule) of large, multiyear, technically complex projects with multiple, potentially conflicting, constraints. Program development and management including portfolio management, project prioritization and reprogramming. Leadership in national and/or international technical and professional organizations. The ability to quickly understand and grasp new technical and business related concepts. Technical knowledge level recognized as a worldwide leader in discipline encompassed by or related to research area. Technical leadership skills illustrated through success of personnel, projects, programs and initiatives. Excellent communication skills, including the ability to explain complex technical issues and results to non-technical audiences. Resource management including staff, budget, schedule, equipment and facilities. Safety management including basic principles and practices required to efficiently establish and maintain a safety culture. Understanding of basic business conduct including personal, legal, organizational, and programmatic issues. The ability to be creative and encourage creative thinking by others. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.
Leonardtown Surgery Center (11303)
Leonardtown, Maryland
United Surgical Partners International (USPI), the country's largest Ambulatory Surgery Center platform, is seeking a Regional Surgery Center Administrator for Leonardtown Surgery Center located in Leonardtown, MD and Prince Frederick Surgery Center located in Prince Frederick, MD. Leonardtown Surgery Center and Prince Frederick Surgery Center are both accredited by Accreditation Association for Ambulatory Health Care and are facilities in which physicians have an ownership or investment interest. The specialties at Leonartown Surgery Center are: Orthopedic Surgery and Pain Management. The specialties at Prince Frederick Surgery Center are: Orthopedics, Interventiaonl Pain, General Surgery, ENT Plastic Surgery, Podiatry. The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure. Will also consider a Practice Administrator who has a track record of success leading a Surgery Practice. Job Summary Responsible for a minimum of 2 facilities and directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facilities while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Salary Range: $135,000 base - $225, 000 base Annual and Quarterly bonus potential Qualifications Bachelor's degree or equivalent work experience. Minimum three years of experience in a top administrative or management position in the health care field. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
10/29/2025
Full time
United Surgical Partners International (USPI), the country's largest Ambulatory Surgery Center platform, is seeking a Regional Surgery Center Administrator for Leonardtown Surgery Center located in Leonardtown, MD and Prince Frederick Surgery Center located in Prince Frederick, MD. Leonardtown Surgery Center and Prince Frederick Surgery Center are both accredited by Accreditation Association for Ambulatory Health Care and are facilities in which physicians have an ownership or investment interest. The specialties at Leonartown Surgery Center are: Orthopedic Surgery and Pain Management. The specialties at Prince Frederick Surgery Center are: Orthopedics, Interventiaonl Pain, General Surgery, ENT Plastic Surgery, Podiatry. The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure. Will also consider a Practice Administrator who has a track record of success leading a Surgery Practice. Job Summary Responsible for a minimum of 2 facilities and directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facilities while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Salary Range: $135,000 base - $225, 000 base Annual and Quarterly bonus potential Qualifications Bachelor's degree or equivalent work experience. Minimum three years of experience in a top administrative or management position in the health care field. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Webster Outpatient Surgery Center (11656)
San Ramon, California
United Surgical Partners International (USPI), the country's largest Ambulatory Surgery Center platform, is seeking a Surgery Center Administrator for Webster Outpatient Surgery Center located in San Ramon, CA. (Greater San Francisco Bay Area). Webster Outpatient Surgery Center in Walnut Creek, CA is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC). Webster Outpatient Surgery Center is a facility in which physicians have an ownership or investment interest. This state-of-the-art, multispecialty facility performs procedures in: Orthopedics, Pain Management and Plastic Surgery. There are 2 Operating Rooms and 1 Treatment Room The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure. Job Summary Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Salary Range: $130,000 - $170,000 base Annual and Quarterly bonus potential Qualifications Bachelor's degree or equivalent work experience. Minimum three years of experience in a top administrative or management position either in the ASC or hospital surgical space. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
10/29/2025
Full time
United Surgical Partners International (USPI), the country's largest Ambulatory Surgery Center platform, is seeking a Surgery Center Administrator for Webster Outpatient Surgery Center located in San Ramon, CA. (Greater San Francisco Bay Area). Webster Outpatient Surgery Center in Walnut Creek, CA is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC). Webster Outpatient Surgery Center is a facility in which physicians have an ownership or investment interest. This state-of-the-art, multispecialty facility performs procedures in: Orthopedics, Pain Management and Plastic Surgery. There are 2 Operating Rooms and 1 Treatment Room The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure. Job Summary Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Salary Range: $130,000 - $170,000 base Annual and Quarterly bonus potential Qualifications Bachelor's degree or equivalent work experience. Minimum three years of experience in a top administrative or management position either in the ASC or hospital surgical space. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
About The Role & Team: Are you interested in being a part of the Sales organization for our iconic Disney Fairy Tale Weddings brand? You will be responsible for working with our couples, ensuring their dreams come true, at the most magical place on Earth. As a Sales Manager with The Walt Disney Company, you will offer incomparable experiences for weddings. Our unparalleled products and services, across Walt Disney World, delivers on Disney's legendary commitment to creativity and services for groups and events. You will report to the Sales and Services Director - Disney's Fairy Tale Weddings. This is a Full-Time position. What You Will Do: Develop wedding opportunities through assigned leads, new business solicitation from social media, Open Houses, and other sales activities Negotiate contracts that fairly meet Disney's and our client's needs - representing the best interests of all the lines of business (Food & Beverage, Operations, Disney Event Group), creating multiple events per wedding Develop creative wedding solutions that meet the couple's needs Manage contracts, room blocks, credit terms, and necessary approvals Use systems to maintain accurate records, monitor sales activity, and have willingness to learn new systems Have knowledge in all Disney products and services Be responsible for personal sales productivity, ensuring that it is reflected correctly on sales reports and follows SUCCESS guidelines, on a monthly basis Know and follow all Disney company polices and guidelines Represent the Disney brand in all internal and external client interactions Participate in learning opportunities through local organizations, advanced trends, and social media outlets Required Qualifications and Skills: At least three years of Sales/Service or equivalent hospitality experience, with at least two years of experience as a Sales or Service Manager Demonstrated verbal and written communication skills, and organization skills Understanding client needs Demonstrated client management and partnering abilities Knowledge in wedding timing, food & beverage, photography, and entertainment Demonstrated problem solving and decision-making skills Proficiency with digital selling, virtual site visits, Teams presentations, and Social Media technology in a sales environment Understanding of current market conditions in wedding industry Social and networking skills and awareness of cultural sensitivity Preferred Education: Bachelor's Degree or equivalent Additional Information: Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at LI-TF1
10/29/2025
Full time
About The Role & Team: Are you interested in being a part of the Sales organization for our iconic Disney Fairy Tale Weddings brand? You will be responsible for working with our couples, ensuring their dreams come true, at the most magical place on Earth. As a Sales Manager with The Walt Disney Company, you will offer incomparable experiences for weddings. Our unparalleled products and services, across Walt Disney World, delivers on Disney's legendary commitment to creativity and services for groups and events. You will report to the Sales and Services Director - Disney's Fairy Tale Weddings. This is a Full-Time position. What You Will Do: Develop wedding opportunities through assigned leads, new business solicitation from social media, Open Houses, and other sales activities Negotiate contracts that fairly meet Disney's and our client's needs - representing the best interests of all the lines of business (Food & Beverage, Operations, Disney Event Group), creating multiple events per wedding Develop creative wedding solutions that meet the couple's needs Manage contracts, room blocks, credit terms, and necessary approvals Use systems to maintain accurate records, monitor sales activity, and have willingness to learn new systems Have knowledge in all Disney products and services Be responsible for personal sales productivity, ensuring that it is reflected correctly on sales reports and follows SUCCESS guidelines, on a monthly basis Know and follow all Disney company polices and guidelines Represent the Disney brand in all internal and external client interactions Participate in learning opportunities through local organizations, advanced trends, and social media outlets Required Qualifications and Skills: At least three years of Sales/Service or equivalent hospitality experience, with at least two years of experience as a Sales or Service Manager Demonstrated verbal and written communication skills, and organization skills Understanding client needs Demonstrated client management and partnering abilities Knowledge in wedding timing, food & beverage, photography, and entertainment Demonstrated problem solving and decision-making skills Proficiency with digital selling, virtual site visits, Teams presentations, and Social Media technology in a sales environment Understanding of current market conditions in wedding industry Social and networking skills and awareness of cultural sensitivity Preferred Education: Bachelor's Degree or equivalent Additional Information: Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at LI-TF1
Inspire health. Serve with compassion. Be the difference. Job Summary Responsible for the procurement of a wide variety of stock and non-stock products, services and equipment at the most favorable terms for the organization. Placement of purchase orders will be with either an approved supplier and/or in compliance with the group purchasing organization (GPO) contracts. Tracks purchases and is responsible for follow up and expediting purchase orders. Acts as a liaison between the customer and supplier. Performs pharmacy-related functions in compliance with department policies and procedures and participates as an active member of the pharmacy team to provide safe, rational and cost-effective pharmaceutical care. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Analyzes seasonal trends, statistical data and coordinates with vendors to meet customer demand. Reviews catalogs and other sources/materials to obtain information on items for purchase. Reviews requests for medications, supplies and/or compounding materials to verify that requisitions meet purchasing policies and internal customer expectations. Purchases goods, services and subcontractor services, to include medications, supplies, and compounding materials. Verifies accuracy of Purchase Order information (i.e. pricing, delivery date, location, order confirmation). Tracks, expedites, and coordinates deliveries. Collaborates with Materials Management, Accounts Payable, internal customers, and suppliers to ensure the timely resolution of issues related to purchase orders, product availability, receiving, and invoice discrepancies. Develops and submits reports as required within specified timeframes. Uses computer related systems and software in the performance of job function to include but is not limited to inventory management, 340B software, purchase orders, invoices and reports. Obtains quotes and sourcing information for customers when assistance is requested. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - High school diploma or GED. Bachelor's degree preferred. Experience - Three (3) years of experience in a pharmaceutical setting including inventory control. In Lieu Of In lieu of three (3) years pharmaceutical setting experience, may accept five (5) years of experience in purchasing and/or inventory control. Required Certifications, Registrations, Licenses SC PHARMACY REGISTRATION - SCPH PHARMACY TECH CERTIFICATION - CPHT Knowledge, Skills and Abilities Basic computer/data entry skills. Able to lift 35 pounds and spend the bulk of their shift walking / standing Able to spend the bulk of their shift walking or standing Completion of additional training certifications from Automation Suppliers- Preferred Work Shift Day (United States of America) Location Corporate Facility 7001 Corporate Department Pharmacy System Support Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
10/28/2025
Full time
Inspire health. Serve with compassion. Be the difference. Job Summary Responsible for the procurement of a wide variety of stock and non-stock products, services and equipment at the most favorable terms for the organization. Placement of purchase orders will be with either an approved supplier and/or in compliance with the group purchasing organization (GPO) contracts. Tracks purchases and is responsible for follow up and expediting purchase orders. Acts as a liaison between the customer and supplier. Performs pharmacy-related functions in compliance with department policies and procedures and participates as an active member of the pharmacy team to provide safe, rational and cost-effective pharmaceutical care. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Analyzes seasonal trends, statistical data and coordinates with vendors to meet customer demand. Reviews catalogs and other sources/materials to obtain information on items for purchase. Reviews requests for medications, supplies and/or compounding materials to verify that requisitions meet purchasing policies and internal customer expectations. Purchases goods, services and subcontractor services, to include medications, supplies, and compounding materials. Verifies accuracy of Purchase Order information (i.e. pricing, delivery date, location, order confirmation). Tracks, expedites, and coordinates deliveries. Collaborates with Materials Management, Accounts Payable, internal customers, and suppliers to ensure the timely resolution of issues related to purchase orders, product availability, receiving, and invoice discrepancies. Develops and submits reports as required within specified timeframes. Uses computer related systems and software in the performance of job function to include but is not limited to inventory management, 340B software, purchase orders, invoices and reports. Obtains quotes and sourcing information for customers when assistance is requested. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - High school diploma or GED. Bachelor's degree preferred. Experience - Three (3) years of experience in a pharmaceutical setting including inventory control. In Lieu Of In lieu of three (3) years pharmaceutical setting experience, may accept five (5) years of experience in purchasing and/or inventory control. Required Certifications, Registrations, Licenses SC PHARMACY REGISTRATION - SCPH PHARMACY TECH CERTIFICATION - CPHT Knowledge, Skills and Abilities Basic computer/data entry skills. Able to lift 35 pounds and spend the bulk of their shift walking / standing Able to spend the bulk of their shift walking or standing Completion of additional training certifications from Automation Suppliers- Preferred Work Shift Day (United States of America) Location Corporate Facility 7001 Corporate Department Pharmacy System Support Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Position Information: The Clinic Medical Director reports to Primary Care Leadership regularly for quality improvement progress, while also providing direct medical care to veterans. The positions will work out of the Northwest and Sierra Vista CBOC locations in Arizona. The successful candidate will work closely with Chief and Assistant Chiefs of Primary Care. The key responsibilities of the Medical Director are to: (1) oversee medical and provider personnel and operations, including supervising all providers, ensuring risk management and quality of care, and developing and implementing all other medical aspects of the clinic operations (2) provide leadership and organization to implement Primary Care Service goals and objectives for medical and clinical operations; and (3) provide strategic input into the planning and evaluation process for the organization. The medical director works closely with clinic and nurse managers (TRIAD Model) in developing and implementing the overall clinic services, operations, and objectives. Duties: 80% clinical and 20% administrative duties. Supervises physicians, mid-level practitioners and other health care providers as assigned. Plans, implements, directs, and evaluates the activities of the Clinic Providers, including requirements for staff, budget, equipment, and supplies. Conducts the programs through assistance of subordinates but is ultimately responsible for the success and the fulfillment of the overall vision and mission of the program. Conducts staff meetings and coordinates in-service/training for clinical employees. Ensures performance measures and productivity standards are met for Primary Care. Collaborates with Clinic Nurse Managers, MSA Supervisor/Office Managers, to ensure necessary actions are taken to meet performance measures and productivity standards. Develops, reviews, and implements clinic policies and procedures as needed with final approval from the Chief of PCCCS. Trains clinic and ancillary staff on the new policies and procedures as effective and efficiently as possible. Reviews Veteran complaints, investigate, delegate, and summarize cohesive response along with the Clinic and Nurse Managers. Provides comprehensive and quality clinical care to a panel of adult patients. Provides direct patient care to optimize patient health, including ordering diagnostic testing, prescribing medication including contraceptive medication, consulting with specialty services, and utilizing computerized/electronic medical records. Provides patient care in accordance with professional standards, core values and commitment to service excellence. Requirements: US Citizen Must have an active and unrestricted license in any of the US States Doctor of Medicine or Osteopathic Medicine Residency Training in Family Medicine or Internal Medicine in any of the US States Previous or current leadership experience Work Schedule: Four 10-hour shifts between Monday - Friday, 6:30 AM - 5:00 PM. Not a telework eligible position. Preferred Experience: Board certified or board eligible in Internal Medicine/Family Practice by the American Board of Internal Medicine (ABIM) or America Board of Family Practice (ABFM). The VA Medical Center located at Tucson, Arizona is the "Flagship" for the Southern Arizona VA Health Care System (SAVAHCS), which serves over 170,000 veterans located in eight counties in Southern Arizona and one county in Western New Mexico. This 295-bed hospital provides training, primary care, and sub-specialty health care in numerous medical areas for eligible Veterans. It is a state-of-the-art network of health care facilities throughout Southern Arizona comprised of the medical center in Tucson, Arizona and seven Community Based Outpatient Clinics in Casa Grande, Green Valley, Safford, Sierra Vista , Yuma, Northwest, and Southeast Tucson. Benefits Flexible work schedules and shifts Salary - $256,000 - $266,000/year Recruitment Incentive (Sign-on Bonus): Approved Low patient-provider ratios Robust insurance coverage The ability to work anywhere in the country with one active license. Stable employment with competitive salary and regular pay increases This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval , award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Liability Protection : VA physicians are covered under federal tort laws and may be defended by the United States against allegations of malpractice or negligence. Health insurance : With Federal Employees Health Benefits, choose from a variety of self or family health maintenance organizations and are entitled to a partial government contribution in proportion to the number of hours you are scheduled to work in a pay period. Dental and vision insurance : Under the Federal Employees Dental and Vision Insurance Program, supplemental dental and/or vision benefits are available to you and your family. Flexible Spending Accounts: Allows you to save money for health care expenses with a Health Care or Limited Expense Health Care FSA. Think of it as a savings account that helps you pay for items that typically aren't covered by your FEHB Plan, the Federal Employees Dental and Vision Insurance Program, or other health insurance coverage. Life insurance : Plan for what's next with Federal Employees Group Life Insurance, which is group term life insurance covering you and eligible family members. Survivor benefits : Become eligible for survivor benefits after 10 years of service. Pension : Your basic annuity is computed based on your length of service and "high-3" average salary and become vested in the Federal Employee Retirement System, Basic/Defined Benefit pension after only five years of creditable civilian service. Thrift Savings Plan (Federal 401k Equivalent) 5 % agency match : TSP lets you contribute up to $23,000 a year to your account. Become vested after only 3 years of creditable civilian service. Annual Leave (Paid Time Off) : 1 hour of annual leave for each 10 hours in a pay status with a max carryover of 240 hours. 1 hour of sick leave for each 20 hours in a pay status (no limit) and 11 paid federal holidays accrue right away. Credit for military service : Have you earned service credits from your time in military service? Don't worry - if you move to a federal job at VA, you may carry over service time that is added to your total years of work for retirement purposes. Service without strings : Whether you serve full or part-time, your employment at VA is "at will" and without employment contracts, non-compete clauses, restrictive covenants, or other significant re Compensation Information: $256000.00 / Annually - $266000.00 / Annually
10/28/2025
Full time
Position Information: The Clinic Medical Director reports to Primary Care Leadership regularly for quality improvement progress, while also providing direct medical care to veterans. The positions will work out of the Northwest and Sierra Vista CBOC locations in Arizona. The successful candidate will work closely with Chief and Assistant Chiefs of Primary Care. The key responsibilities of the Medical Director are to: (1) oversee medical and provider personnel and operations, including supervising all providers, ensuring risk management and quality of care, and developing and implementing all other medical aspects of the clinic operations (2) provide leadership and organization to implement Primary Care Service goals and objectives for medical and clinical operations; and (3) provide strategic input into the planning and evaluation process for the organization. The medical director works closely with clinic and nurse managers (TRIAD Model) in developing and implementing the overall clinic services, operations, and objectives. Duties: 80% clinical and 20% administrative duties. Supervises physicians, mid-level practitioners and other health care providers as assigned. Plans, implements, directs, and evaluates the activities of the Clinic Providers, including requirements for staff, budget, equipment, and supplies. Conducts the programs through assistance of subordinates but is ultimately responsible for the success and the fulfillment of the overall vision and mission of the program. Conducts staff meetings and coordinates in-service/training for clinical employees. Ensures performance measures and productivity standards are met for Primary Care. Collaborates with Clinic Nurse Managers, MSA Supervisor/Office Managers, to ensure necessary actions are taken to meet performance measures and productivity standards. Develops, reviews, and implements clinic policies and procedures as needed with final approval from the Chief of PCCCS. Trains clinic and ancillary staff on the new policies and procedures as effective and efficiently as possible. Reviews Veteran complaints, investigate, delegate, and summarize cohesive response along with the Clinic and Nurse Managers. Provides comprehensive and quality clinical care to a panel of adult patients. Provides direct patient care to optimize patient health, including ordering diagnostic testing, prescribing medication including contraceptive medication, consulting with specialty services, and utilizing computerized/electronic medical records. Provides patient care in accordance with professional standards, core values and commitment to service excellence. Requirements: US Citizen Must have an active and unrestricted license in any of the US States Doctor of Medicine or Osteopathic Medicine Residency Training in Family Medicine or Internal Medicine in any of the US States Previous or current leadership experience Work Schedule: Four 10-hour shifts between Monday - Friday, 6:30 AM - 5:00 PM. Not a telework eligible position. Preferred Experience: Board certified or board eligible in Internal Medicine/Family Practice by the American Board of Internal Medicine (ABIM) or America Board of Family Practice (ABFM). The VA Medical Center located at Tucson, Arizona is the "Flagship" for the Southern Arizona VA Health Care System (SAVAHCS), which serves over 170,000 veterans located in eight counties in Southern Arizona and one county in Western New Mexico. This 295-bed hospital provides training, primary care, and sub-specialty health care in numerous medical areas for eligible Veterans. It is a state-of-the-art network of health care facilities throughout Southern Arizona comprised of the medical center in Tucson, Arizona and seven Community Based Outpatient Clinics in Casa Grande, Green Valley, Safford, Sierra Vista , Yuma, Northwest, and Southeast Tucson. Benefits Flexible work schedules and shifts Salary - $256,000 - $266,000/year Recruitment Incentive (Sign-on Bonus): Approved Low patient-provider ratios Robust insurance coverage The ability to work anywhere in the country with one active license. Stable employment with competitive salary and regular pay increases This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval , award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Liability Protection : VA physicians are covered under federal tort laws and may be defended by the United States against allegations of malpractice or negligence. Health insurance : With Federal Employees Health Benefits, choose from a variety of self or family health maintenance organizations and are entitled to a partial government contribution in proportion to the number of hours you are scheduled to work in a pay period. Dental and vision insurance : Under the Federal Employees Dental and Vision Insurance Program, supplemental dental and/or vision benefits are available to you and your family. Flexible Spending Accounts: Allows you to save money for health care expenses with a Health Care or Limited Expense Health Care FSA. Think of it as a savings account that helps you pay for items that typically aren't covered by your FEHB Plan, the Federal Employees Dental and Vision Insurance Program, or other health insurance coverage. Life insurance : Plan for what's next with Federal Employees Group Life Insurance, which is group term life insurance covering you and eligible family members. Survivor benefits : Become eligible for survivor benefits after 10 years of service. Pension : Your basic annuity is computed based on your length of service and "high-3" average salary and become vested in the Federal Employee Retirement System, Basic/Defined Benefit pension after only five years of creditable civilian service. Thrift Savings Plan (Federal 401k Equivalent) 5 % agency match : TSP lets you contribute up to $23,000 a year to your account. Become vested after only 3 years of creditable civilian service. Annual Leave (Paid Time Off) : 1 hour of annual leave for each 10 hours in a pay status with a max carryover of 240 hours. 1 hour of sick leave for each 20 hours in a pay status (no limit) and 11 paid federal holidays accrue right away. Credit for military service : Have you earned service credits from your time in military service? Don't worry - if you move to a federal job at VA, you may carry over service time that is added to your total years of work for retirement purposes. Service without strings : Whether you serve full or part-time, your employment at VA is "at will" and without employment contracts, non-compete clauses, restrictive covenants, or other significant re Compensation Information: $256000.00 / Annually - $266000.00 / Annually
SSM Health is an Equal Opportunity Employer: Community Description: About SSM Health: Medical Director - Missouri Poison Control - Clayton MO Medical Director - Missouri Poison Center - St. Louis, MO Full Time 1.0 FTE Mon - Fri (flexible hours) with on call responsibilities Join a collaborative team under the Dept of Cardinal Glennon Clinical Consultation for patients of all ages throughout the state of MO Oversight of the patient care toxicology services of the Poison Center for the state of Missouri Acts as an advisor and consultant in the establishment of operational policies of the practice to include: (1) Purchasing and capital allocations; (2) Managed care Competitive Compensation Comprehensive Benefits Accredited by the American Association of Poison Control Centers REQUIRED: Medical Board Certification - subspecialty Board Certification in Medical Toxicology Job Summary: Responsible for providing clinical supervision, clinical consultation, develop of medical guidelines, professional education and staff development for the Missouri Poison Center. Additionally, provides assistance to director in quality assurance activities, departmental policy and administration of grants and contracts while demonstrating active involvement in toxicology as evidenced by education, research and publications Primary Responsibilities: Responsible for obtaining call coverage by other medical staff members for holidays, vacations and other time off. Responsible for the standard of practice for patient population. Responsibility for maintaining a private office and all clinical decision making within the office during times of service. SSM Health's healing legacy originated in St. Louis, Missouri over 150 years ago where five nuns, known as the Sisters of St. Mary's, were called to aid and heal in God's name. Since those humble beginnings, SSM Health has grown to become one of the largest Catholic not-for-profit integrated health systems serving the Midwest. Today, our healing ministry includes over 15,000 providers and approximately 40,000 team members, all working together with a shared Mission to deliver exceptional healthcare services that reveal the healing presence of God across Missouri, Oklahoma, Illinois, and Wisconsin. With 23 hospitals, 9 post-acute care centers, and over 490 physician offices and specialty care clinics spread across four states, SSM Health offers a world of opportunities where clinicians can do a world of good. Whether you're seeking to heal, teach, learn, lead, connect, or discover, there's a place within SSM Health for you to thrive. Home to the famed Gateway Arch, St. Louis is one of the most livable cities in the country. This sprawling metropolitan mecca features a large variety of neighborhoods and communities spanning six counties. With an affordable housing market, trendy neighborhoods like Cherokee Street and Delmar Loop, and the booming economic landscape of the city make this one of the most attractive cities for young professionals. There is more to do per square mile in St. Louis than in any other city in the state. With restaurants, parks, recreation, cultural activities and sporting events, there's always something to do or see here. SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law. To view all of our current provider career opportunities, visit For the clinicians at SSM Health, being here means being part of a heartful heritage of healing. It?s an opportunity to further a caring legacy while advancing medicine with an esteemed organization that encourages collaboration, empowers innovation, supports growth, and seeks to elevate care for everyone we serve.
10/28/2025
Full time
SSM Health is an Equal Opportunity Employer: Community Description: About SSM Health: Medical Director - Missouri Poison Control - Clayton MO Medical Director - Missouri Poison Center - St. Louis, MO Full Time 1.0 FTE Mon - Fri (flexible hours) with on call responsibilities Join a collaborative team under the Dept of Cardinal Glennon Clinical Consultation for patients of all ages throughout the state of MO Oversight of the patient care toxicology services of the Poison Center for the state of Missouri Acts as an advisor and consultant in the establishment of operational policies of the practice to include: (1) Purchasing and capital allocations; (2) Managed care Competitive Compensation Comprehensive Benefits Accredited by the American Association of Poison Control Centers REQUIRED: Medical Board Certification - subspecialty Board Certification in Medical Toxicology Job Summary: Responsible for providing clinical supervision, clinical consultation, develop of medical guidelines, professional education and staff development for the Missouri Poison Center. Additionally, provides assistance to director in quality assurance activities, departmental policy and administration of grants and contracts while demonstrating active involvement in toxicology as evidenced by education, research and publications Primary Responsibilities: Responsible for obtaining call coverage by other medical staff members for holidays, vacations and other time off. Responsible for the standard of practice for patient population. Responsibility for maintaining a private office and all clinical decision making within the office during times of service. SSM Health's healing legacy originated in St. Louis, Missouri over 150 years ago where five nuns, known as the Sisters of St. Mary's, were called to aid and heal in God's name. Since those humble beginnings, SSM Health has grown to become one of the largest Catholic not-for-profit integrated health systems serving the Midwest. Today, our healing ministry includes over 15,000 providers and approximately 40,000 team members, all working together with a shared Mission to deliver exceptional healthcare services that reveal the healing presence of God across Missouri, Oklahoma, Illinois, and Wisconsin. With 23 hospitals, 9 post-acute care centers, and over 490 physician offices and specialty care clinics spread across four states, SSM Health offers a world of opportunities where clinicians can do a world of good. Whether you're seeking to heal, teach, learn, lead, connect, or discover, there's a place within SSM Health for you to thrive. Home to the famed Gateway Arch, St. Louis is one of the most livable cities in the country. This sprawling metropolitan mecca features a large variety of neighborhoods and communities spanning six counties. With an affordable housing market, trendy neighborhoods like Cherokee Street and Delmar Loop, and the booming economic landscape of the city make this one of the most attractive cities for young professionals. There is more to do per square mile in St. Louis than in any other city in the state. With restaurants, parks, recreation, cultural activities and sporting events, there's always something to do or see here. SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law. To view all of our current provider career opportunities, visit For the clinicians at SSM Health, being here means being part of a heartful heritage of healing. It?s an opportunity to further a caring legacy while advancing medicine with an esteemed organization that encourages collaboration, empowers innovation, supports growth, and seeks to elevate care for everyone we serve.
