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ticket product sales agent
Ticket & Product Sales Agent
Stowe Mountain Resort Stowe, Vermont
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time hours available Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 510019 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
10/25/2025
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time hours available Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 510019 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
Ticket & Product Sales Agent
Park City Mountain Park City, Utah
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
10/08/2025
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
Ticket & Product Sales Agent
Park City Mountain Park City, Utah
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
10/07/2025
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
Ticket & Product Sales Agent
Park City Mountain Salt Lake City, Utah
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
10/06/2025
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
Ticket & Product Sales Agent
Park City Mountain Salt Lake City, Utah
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
10/06/2025
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
Ticket & Product Sales Agent
MOUNT SNOW West Dover, Vermont
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr - $21.78/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time hours available Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr - $21.78/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509493 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
10/06/2025
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr - $21.78/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time hours available Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr - $21.78/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509493 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
Ticket & Product Sales Agent
Park City Mountain Park City, Utah
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
10/06/2025
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
Okemo Mountain Resort
Ticket & Product Sales Agent
Okemo Mountain Resort Ludlow, Vermont
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Part Time hours available Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509930 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
10/05/2025
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Part Time hours available Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509930 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
Ticket & Product Sales Agent
Park City Mountain Park City, Utah
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
10/05/2025
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
Ticket & Product Sales Agent
MOUNT SNOW West Dover, Vermont
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr - $21.78/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time hours available Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr - $21.78/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509493 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
10/05/2025
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr - $21.78/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time hours available Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr - $21.78/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509493 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
Ticket & Product Sales Agent
Stowe Mountain Resort Stowe, Vermont
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time hours available Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 510019 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
10/05/2025
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time hours available Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 510019 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
Ticket & Product Sales Agent
Park City Mountain Park City, Utah
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
10/05/2025
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts! Job Specifications: Starting Wage: $20.00/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time and Part Time Minimum Age: At least 16 years of age Housing Availability: Yes Job Responsibilities: Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Other duties as assigned Job Requirements: Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 509592 Reference Date: 07/17/2025 Job Code Function: Product Sales/Scanning
Call Center Agent
Coastline Federal Credit Union Jacksonville, Florida
Call Center Agent This is an on-site position At Coastline, we embody the mindset of "people helping people." Every day, we strive to make meaningful connections and provide financial solutions that transform lives. If you're ready to embark on a journey where your talents are valued, and your potential is encouraged, consider joining us as a Call Center Agent. We foster a work environment where Excellence, Fun, Unity, and Respect come together. More than just a team, we are a family-oriented organization that values personal growth, collaboration, and a positive work-life balance. Be part of a culture that not only drives success but makes every day fulfilling and enjoyable. Essential Duties include: Deliver exceptional service through phone, chat, video, and co-browsing, assisting members with account inquiries, transactions, and digital banking support Guide and educate members on self-service tools and digital platforms to enhance their online experience Identify member needs and recommend tailored financial solutions, including loans, deposit products, and credit cards Cross-sell products aligned with member goals and organizational priorities Ensure accurate, compliant processing of all transactions and requests (e.g. BSA, OFAC, CIP) Stay informed on industry trends and contribute to innovation in service delivery Actively engage in virtual team initiatives and continuous improvement efforts Uphold compliance with all regulatory standards while promoting our core values: excellence, fun, respect, and unity Required skills: Proficiency in PC skills and Microsoft office applications, digital communication tools, including chat, video, and screen-sharing technologies is essential. The ability to navigate between multiple applications simultaneously in a fast-paced virtual environment Maintain strong productivity, accuracy, and adherence to quality standards in a metrics-driven digital service environment Education and Experience: At least one year experience in customer service or sales in a call center environment required; experience in financial services is preferred. High school diploma or equivalency required. Some of our Benefits include: Medical, Dental and Vision Insurance Paid Time Off Paid Holidays (13) 401k & Company Match Life Insurance, Short-Term and Long-Term Disability Insurance Incentive Plan Discount savings on movie tickets, theme parks and more The above statements describe the general nature and level of work being performed by the person(s) assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Employees can be asked to do other duties to help fulfill our mission, drive our vision and abide by our core values. Coastline Federal Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment, without regard to race, creed, ancestry, citizenship, religion, color, gender, gender identity, gender expression, age, national origin, political belief, sexual orientation, genetic information, marital status, disability or any other protected characteristic or status under applicable federal, state and local laws . PI70ad1980e9d5-1037
10/02/2025
Full time
Call Center Agent This is an on-site position At Coastline, we embody the mindset of "people helping people." Every day, we strive to make meaningful connections and provide financial solutions that transform lives. If you're ready to embark on a journey where your talents are valued, and your potential is encouraged, consider joining us as a Call Center Agent. We foster a work environment where Excellence, Fun, Unity, and Respect come together. More than just a team, we are a family-oriented organization that values personal growth, collaboration, and a positive work-life balance. Be part of a culture that not only drives success but makes every day fulfilling and enjoyable. Essential Duties include: Deliver exceptional service through phone, chat, video, and co-browsing, assisting members with account inquiries, transactions, and digital banking support Guide and educate members on self-service tools and digital platforms to enhance their online experience Identify member needs and recommend tailored financial solutions, including loans, deposit products, and credit cards Cross-sell products aligned with member goals and organizational priorities Ensure accurate, compliant processing of all transactions and requests (e.g. BSA, OFAC, CIP) Stay informed on industry trends and contribute to innovation in service delivery Actively engage in virtual team initiatives and continuous improvement efforts Uphold compliance with all regulatory standards while promoting our core values: excellence, fun, respect, and unity Required skills: Proficiency in PC skills and Microsoft office applications, digital communication tools, including chat, video, and screen-sharing technologies is essential. The ability to navigate between multiple applications simultaneously in a fast-paced virtual environment Maintain strong productivity, accuracy, and adherence to quality standards in a metrics-driven digital service environment Education and Experience: At least one year experience in customer service or sales in a call center environment required; experience in financial services is preferred. High school diploma or equivalency required. Some of our Benefits include: Medical, Dental and Vision Insurance Paid Time Off Paid Holidays (13) 401k & Company Match Life Insurance, Short-Term and Long-Term Disability Insurance Incentive Plan Discount savings on movie tickets, theme parks and more The above statements describe the general nature and level of work being performed by the person(s) assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Employees can be asked to do other duties to help fulfill our mission, drive our vision and abide by our core values. Coastline Federal Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment, without regard to race, creed, ancestry, citizenship, religion, color, gender, gender identity, gender expression, age, national origin, political belief, sexual orientation, genetic information, marital status, disability or any other protected characteristic or status under applicable federal, state and local laws . PI70ad1980e9d5-1037
Ace Hardware Corporation
Human Resources Business Partner
Ace Hardware Corporation Kansas City, Missouri
RSC Human Resources Business Partner Sunday - Wednesday 4 days / 10 hours Second Shift About This Role As a strategic partner, the HR Business Partner (HRBP) aligns business objectives with employees and management. The HRBP serves as a consultant to management on Human Resource related issues. Successful HRBP will act as employee champion and change agent. HRBP assesses and anticipates HR-related needs. Communicating needs proactively to the HR Manager, the HRBP seeks to develop integrated solutions. The HRBP formulates partnerships across the HR function, in both the RSC and Ace Corporate to deliver value added service to management and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the retail support center's financial position, its goals and objectives and its culture as well as outside trends that may impact the business. What You'll Do Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Develop and maintain successful working relationships in order to influence and provide effective HR processes, advice and support. Under guidance, provide proactive coaching, consultation and direction to management in areas of staffing, employee relations, policy administration and performance management. Consults with HR Manager to ensure solutions comply with policies and laws. Conducts less complex employee relations investigations and determine and/or recommend the best corrective action for each situation with consultation from the HR Manager to ensure solutions comply with polices and laws. Create a positive employee relations environment which enhances strong employee relations and high-level performance and lead by example. Provides day-to-day performance management (coaching, counseling, career development, disciplinary actions, terminations, and goal setting). Conduct New Hire Orientation, 15/30/45-day new hire check-in's, stay interviews, and STOP observations. Manage tuition reimbursement and Dock to Driver program. Manages leave of absences and worker's compensation claims for the retail support center. Manages the annual performance review tracking for hourly employees. Turnover reporting. Responds to unemployment claims. Manages travel Per Diems and makes travel arrangements for emergency response. Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world class safety organization. What you need to succeed: Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role. Be an active participant in contributing to a successful safety culture in the facility. Bachelor's degree in Human Resources or related field preferred PHR/SPHR preferred Minimum 2-5 years progressive HR experience Passionate "does whatever it takes" attitude. Ability to multitask and work well in the high- pressured environment. Excellent communication skills, both oral and written. Outstanding interpersonal skills, with the ability to create effective relationships throughout the organization with both rank & file as well as upper management. Successful and demonstrated HR generalist experience with proven track record in compensation practices, organizational development, employee relations, diversity, performance management, federal and state respective employment laws. Proven presentation and training experience, focus group facilitation Solid knowledge and experience with investigative / interviewing techniques Strong conflict management skills Develop strong trusting relationships in order to influence, gain support and achieve results. Effectively envision, develop, and implement new strategies to address business issues. Be self-directed and motivated. Take initiative to identify and anticipate business needs and make recommendations for implementation. Compensation Details: $59000 - $70500 Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Semi-Monthly Pay Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents. Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review. Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation. Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more. Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events. Birth/Adoption bonding paid time off Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed . click apply for full job details
10/02/2025
Full time
RSC Human Resources Business Partner Sunday - Wednesday 4 days / 10 hours Second Shift About This Role As a strategic partner, the HR Business Partner (HRBP) aligns business objectives with employees and management. The HRBP serves as a consultant to management on Human Resource related issues. Successful HRBP will act as employee champion and change agent. HRBP assesses and anticipates HR-related needs. Communicating needs proactively to the HR Manager, the HRBP seeks to develop integrated solutions. The HRBP formulates partnerships across the HR function, in both the RSC and Ace Corporate to deliver value added service to management and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the retail support center's financial position, its goals and objectives and its culture as well as outside trends that may impact the business. What You'll Do Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Develop and maintain successful working relationships in order to influence and provide effective HR processes, advice and support. Under guidance, provide proactive coaching, consultation and direction to management in areas of staffing, employee relations, policy administration and performance management. Consults with HR Manager to ensure solutions comply with policies and laws. Conducts less complex employee relations investigations and determine and/or recommend the best corrective action for each situation with consultation from the HR Manager to ensure solutions comply with polices and laws. Create a positive employee relations environment which enhances strong employee relations and high-level performance and lead by example. Provides day-to-day performance management (coaching, counseling, career development, disciplinary actions, terminations, and goal setting). Conduct New Hire Orientation, 15/30/45-day new hire check-in's, stay interviews, and STOP observations. Manage tuition reimbursement and Dock to Driver program. Manages leave of absences and worker's compensation claims for the retail support center. Manages the annual performance review tracking for hourly employees. Turnover reporting. Responds to unemployment claims. Manages travel Per Diems and makes travel arrangements for emergency response. Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world class safety organization. What you need to succeed: Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role. Be an active participant in contributing to a successful safety culture in the facility. Bachelor's degree in Human Resources or related field preferred PHR/SPHR preferred Minimum 2-5 years progressive HR experience Passionate "does whatever it takes" attitude. Ability to multitask and work well in the high- pressured environment. Excellent communication skills, both oral and written. Outstanding interpersonal skills, with the ability to create effective relationships throughout the organization with both rank & file as well as upper management. Successful and demonstrated HR generalist experience with proven track record in compensation practices, organizational development, employee relations, diversity, performance management, federal and state respective employment laws. Proven presentation and training experience, focus group facilitation Solid knowledge and experience with investigative / interviewing techniques Strong conflict management skills Develop strong trusting relationships in order to influence, gain support and achieve results. Effectively envision, develop, and implement new strategies to address business issues. Be self-directed and motivated. Take initiative to identify and anticipate business needs and make recommendations for implementation. Compensation Details: $59000 - $70500 Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Semi-Monthly Pay Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents. Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review. Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation. Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more. Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events. Birth/Adoption bonding paid time off Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed . click apply for full job details
Ace Hardware Corporation
Human Resources Business Partner
Ace Hardware Corporation Kansas City, Missouri
RSC Human Resources Business Partner Sunday - Wednesday 4 days / 10 hours Second Shift About This Role As a strategic partner, the HR Business Partner (HRBP) aligns business objectives with employees and management. The HRBP serves as a consultant to management on Human Resource related issues. Successful HRBP will act as employee champion and change agent. HRBP assesses and anticipates HR-related needs. Communicating needs proactively to the HR Manager, the HRBP seeks to develop integrated solutions. The HRBP formulates partnerships across the HR function, in both the RSC and Ace Corporate to deliver value added service to management and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the retail support center's financial position, its goals and objectives and its culture as well as outside trends that may impact the business. What You'll Do Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Develop and maintain successful working relationships in order to influence and provide effective HR processes, advice and support. Under guidance, provide proactive coaching, consultation and direction to management in areas of staffing, employee relations, policy administration and performance management. Consults with HR Manager to ensure solutions comply with policies and laws. Conducts less complex employee relations investigations and determine and/or recommend the best corrective action for each situation with consultation from the HR Manager to ensure solutions comply with polices and laws. Create a positive employee relations environment which enhances strong employee relations and high-level performance and lead by example. Provides day-to-day performance management (coaching, counseling, career development, disciplinary actions, terminations, and goal setting). Conduct New Hire Orientation, 15/30/45-day new hire check-in's, stay interviews, and STOP observations. Manage tuition reimbursement and Dock to Driver program. Manages leave of absences and worker's compensation claims for the retail support center. Manages the annual performance review tracking for hourly employees. Turnover reporting. Responds to unemployment claims. Manages travel Per Diems and makes travel arrangements for emergency response. Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world class safety organization. What you need to succeed: Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role. Be an active participant in contributing to a successful safety culture in the facility. Bachelor's degree in Human Resources or related field preferred PHR/SPHR preferred Minimum 2-5 years progressive HR experience Passionate "does whatever it takes" attitude. Ability to multitask and work well in the high- pressured environment. Excellent communication skills, both oral and written. Outstanding interpersonal skills, with the ability to create effective relationships throughout the organization with both rank & file as well as upper management. Successful and demonstrated HR generalist experience with proven track record in compensation practices, organizational development, employee relations, diversity, performance management, federal and state respective employment laws. Proven presentation and training experience, focus group facilitation Solid knowledge and experience with investigative / interviewing techniques Strong conflict management skills Develop strong trusting relationships in order to influence, gain support and achieve results. Effectively envision, develop, and implement new strategies to address business issues. Be self-directed and motivated. Take initiative to identify and anticipate business needs and make recommendations for implementation. Compensation Details: $59000 - $70500 Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Semi-Monthly Pay Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents. Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review. Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation. Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more. Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events. Birth/Adoption bonding paid time off Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed . click apply for full job details
10/01/2025
Full time
RSC Human Resources Business Partner Sunday - Wednesday 4 days / 10 hours Second Shift About This Role As a strategic partner, the HR Business Partner (HRBP) aligns business objectives with employees and management. The HRBP serves as a consultant to management on Human Resource related issues. Successful HRBP will act as employee champion and change agent. HRBP assesses and anticipates HR-related needs. Communicating needs proactively to the HR Manager, the HRBP seeks to develop integrated solutions. The HRBP formulates partnerships across the HR function, in both the RSC and Ace Corporate to deliver value added service to management and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the retail support center's financial position, its goals and objectives and its culture as well as outside trends that may impact the business. What You'll Do Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Develop and maintain successful working relationships in order to influence and provide effective HR processes, advice and support. Under guidance, provide proactive coaching, consultation and direction to management in areas of staffing, employee relations, policy administration and performance management. Consults with HR Manager to ensure solutions comply with policies and laws. Conducts less complex employee relations investigations and determine and/or recommend the best corrective action for each situation with consultation from the HR Manager to ensure solutions comply with polices and laws. Create a positive employee relations environment which enhances strong employee relations and high-level performance and lead by example. Provides day-to-day performance management (coaching, counseling, career development, disciplinary actions, terminations, and goal setting). Conduct New Hire Orientation, 15/30/45-day new hire check-in's, stay interviews, and STOP observations. Manage tuition reimbursement and Dock to Driver program. Manages leave of absences and worker's compensation claims for the retail support center. Manages the annual performance review tracking for hourly employees. Turnover reporting. Responds to unemployment claims. Manages travel Per Diems and makes travel arrangements for emergency response. Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world class safety organization. What you need to succeed: Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role. Be an active participant in contributing to a successful safety culture in the facility. Bachelor's degree in Human Resources or related field preferred PHR/SPHR preferred Minimum 2-5 years progressive HR experience Passionate "does whatever it takes" attitude. Ability to multitask and work well in the high- pressured environment. Excellent communication skills, both oral and written. Outstanding interpersonal skills, with the ability to create effective relationships throughout the organization with both rank & file as well as upper management. Successful and demonstrated HR generalist experience with proven track record in compensation practices, organizational development, employee relations, diversity, performance management, federal and state respective employment laws. Proven presentation and training experience, focus group facilitation Solid knowledge and experience with investigative / interviewing techniques Strong conflict management skills Develop strong trusting relationships in order to influence, gain support and achieve results. Effectively envision, develop, and implement new strategies to address business issues. Be self-directed and motivated. Take initiative to identify and anticipate business needs and make recommendations for implementation. Compensation Details: $59000 - $70500 Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Semi-Monthly Pay Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents. Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review. Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation. Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more. Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events. Birth/Adoption bonding paid time off Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed . click apply for full job details
Ace Hardware Corporation
Human Resources Business Partner
Ace Hardware Corporation Kansas City, Missouri
RSC Human Resources Business Partner Sunday - Wednesday 4 days / 10 hours Second Shift About This Role As a strategic partner, the HR Business Partner (HRBP) aligns business objectives with employees and management. The HRBP serves as a consultant to management on Human Resource related issues. Successful HRBP will act as employee champion and change agent. HRBP assesses and anticipates HR-related needs. Communicating needs proactively to the HR Manager, the HRBP seeks to develop integrated solutions. The HRBP formulates partnerships across the HR function, in both the RSC and Ace Corporate to deliver value added service to management and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the retail support center's financial position, its goals and objectives and its culture as well as outside trends that may impact the business. What You'll Do Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Develop and maintain successful working relationships in order to influence and provide effective HR processes, advice and support. Under guidance, provide proactive coaching, consultation and direction to management in areas of staffing, employee relations, policy administration and performance management. Consults with HR Manager to ensure solutions comply with policies and laws. Conducts less complex employee relations investigations and determine and/or recommend the best corrective action for each situation with consultation from the HR Manager to ensure solutions comply with polices and laws. Create a positive employee relations environment which enhances strong employee relations and high-level performance and lead by example. Provides day-to-day performance management (coaching, counseling, career development, disciplinary actions, terminations, and goal setting). Conduct New Hire Orientation, 15/30/45-day new hire check-in's, stay interviews, and STOP observations. Manage tuition reimbursement and Dock to Driver program. Manages leave of absences and worker's compensation claims for the retail support center. Manages the annual performance review tracking for hourly employees. Turnover reporting. Responds to unemployment claims. Manages travel Per Diems and makes travel arrangements for emergency response. Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world class safety organization. What you need to succeed: Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role. Be an active participant in contributing to a successful safety culture in the facility. Bachelor's degree in Human Resources or related field preferred PHR/SPHR preferred Minimum 2-5 years progressive HR experience Passionate "does whatever it takes" attitude. Ability to multitask and work well in the high- pressured environment. Excellent communication skills, both oral and written. Outstanding interpersonal skills, with the ability to create effective relationships throughout the organization with both rank & file as well as upper management. Successful and demonstrated HR generalist experience with proven track record in compensation practices, organizational development, employee relations, diversity, performance management, federal and state respective employment laws. Proven presentation and training experience, focus group facilitation Solid knowledge and experience with investigative / interviewing techniques Strong conflict management skills Develop strong trusting relationships in order to influence, gain support and achieve results. Effectively envision, develop, and implement new strategies to address business issues. Be self-directed and motivated. Take initiative to identify and anticipate business needs and make recommendations for implementation. Compensation Details: $59000 - $70500 Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Semi-Monthly Pay Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents. Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review. Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation. Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more. Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events. Birth/Adoption bonding paid time off Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed . click apply for full job details
10/01/2025
Full time
RSC Human Resources Business Partner Sunday - Wednesday 4 days / 10 hours Second Shift About This Role As a strategic partner, the HR Business Partner (HRBP) aligns business objectives with employees and management. The HRBP serves as a consultant to management on Human Resource related issues. Successful HRBP will act as employee champion and change agent. HRBP assesses and anticipates HR-related needs. Communicating needs proactively to the HR Manager, the HRBP seeks to develop integrated solutions. The HRBP formulates partnerships across the HR function, in both the RSC and Ace Corporate to deliver value added service to management and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the retail support center's financial position, its goals and objectives and its culture as well as outside trends that may impact the business. What You'll Do Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Develop and maintain successful working relationships in order to influence and provide effective HR processes, advice and support. Under guidance, provide proactive coaching, consultation and direction to management in areas of staffing, employee relations, policy administration and performance management. Consults with HR Manager to ensure solutions comply with policies and laws. Conducts less complex employee relations investigations and determine and/or recommend the best corrective action for each situation with consultation from the HR Manager to ensure solutions comply with polices and laws. Create a positive employee relations environment which enhances strong employee relations and high-level performance and lead by example. Provides day-to-day performance management (coaching, counseling, career development, disciplinary actions, terminations, and goal setting). Conduct New Hire Orientation, 15/30/45-day new hire check-in's, stay interviews, and STOP observations. Manage tuition reimbursement and Dock to Driver program. Manages leave of absences and worker's compensation claims for the retail support center. Manages the annual performance review tracking for hourly employees. Turnover reporting. Responds to unemployment claims. Manages travel Per Diems and makes travel arrangements for emergency response. Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world class safety organization. What you need to succeed: Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role. Be an active participant in contributing to a successful safety culture in the facility. Bachelor's degree in Human Resources or related field preferred PHR/SPHR preferred Minimum 2-5 years progressive HR experience Passionate "does whatever it takes" attitude. Ability to multitask and work well in the high- pressured environment. Excellent communication skills, both oral and written. Outstanding interpersonal skills, with the ability to create effective relationships throughout the organization with both rank & file as well as upper management. Successful and demonstrated HR generalist experience with proven track record in compensation practices, organizational development, employee relations, diversity, performance management, federal and state respective employment laws. Proven presentation and training experience, focus group facilitation Solid knowledge and experience with investigative / interviewing techniques Strong conflict management skills Develop strong trusting relationships in order to influence, gain support and achieve results. Effectively envision, develop, and implement new strategies to address business issues. Be self-directed and motivated. Take initiative to identify and anticipate business needs and make recommendations for implementation. Compensation Details: $59000 - $70500 Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Semi-Monthly Pay Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents. Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review. Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation. Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more. Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events. Birth/Adoption bonding paid time off Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed . click apply for full job details
Advanced Product Sales Agent - Winter Seasonal
Liberty Mountain Resort Fairfield, Pennsylvania
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Liberty Mountain is now part of the Vail Resorts family and we've started hiring for our Winter 20-21 season! All Liberty Mountain employees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime! *ATS responsibilities include:* * Collaborate with third-party wholesalers and PSS team to create a positive arrival experience for guests * Establish a professional and responsive relationship with internal and external sales partners * Have comprehensive understanding of all products, service initiatives and sales processes * Facilitate sales * Uphold training initiatives and best practices of ATS offices company-wide *What you will be doing:* * Using computer programs to create and fulfill ticket orders in a timely and organized manner. * Package and deliver tickets to select properties. * Coordinate with multiple departments and vendors to answer operational questions and meet the needs of our guests. * Assisting other departments with projects and responsibilities as they arise such as PSS fulfillment needs * Staying up to date on all products, policies and operations in order to provide the highest level of guest service at all times. * To continually strive to exceed our guest's expectations. *Requirements:* * Demonstrate Vail resorts core values: * Punctual, in uniform, and adhere to the grooming policy. * High school diploma or equivalent required * Aptitude to communicate fluently and effectively in English * Be able to work independently * Ability to stay calm and perform well in busy and stressful situations *Qualifications:* * Excellent communication skills and problem solving ability. * The ability to work effectively with dynamic and constantly changing information. * Good knowledge of computer systems, Word, Excel and Outlook preferred * Broad experience in various aspects of customer service preferred * Team player, enthusiastic, positive attitude. * Keen to learn new skills, open-minded. *Liberty Mountain is known for providing fun experiences to both guests and staff alike. *Help our skiers unlock the ultimate adventure and start making your own epic memories when you join our team today. []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 336767 Requirements: Vail Resorts
09/11/2021
Full time
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Liberty Mountain is now part of the Vail Resorts family and we've started hiring for our Winter 20-21 season! All Liberty Mountain employees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime! *ATS responsibilities include:* * Collaborate with third-party wholesalers and PSS team to create a positive arrival experience for guests * Establish a professional and responsive relationship with internal and external sales partners * Have comprehensive understanding of all products, service initiatives and sales processes * Facilitate sales * Uphold training initiatives and best practices of ATS offices company-wide *What you will be doing:* * Using computer programs to create and fulfill ticket orders in a timely and organized manner. * Package and deliver tickets to select properties. * Coordinate with multiple departments and vendors to answer operational questions and meet the needs of our guests. * Assisting other departments with projects and responsibilities as they arise such as PSS fulfillment needs * Staying up to date on all products, policies and operations in order to provide the highest level of guest service at all times. * To continually strive to exceed our guest's expectations. *Requirements:* * Demonstrate Vail resorts core values: * Punctual, in uniform, and adhere to the grooming policy. * High school diploma or equivalent required * Aptitude to communicate fluently and effectively in English * Be able to work independently * Ability to stay calm and perform well in busy and stressful situations *Qualifications:* * Excellent communication skills and problem solving ability. * The ability to work effectively with dynamic and constantly changing information. * Good knowledge of computer systems, Word, Excel and Outlook preferred * Broad experience in various aspects of customer service preferred * Team player, enthusiastic, positive attitude. * Keen to learn new skills, open-minded. *Liberty Mountain is known for providing fun experiences to both guests and staff alike. *Help our skiers unlock the ultimate adventure and start making your own epic memories when you join our team today. []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 336767 Requirements: Vail Resorts
Full Time Sales Rep
MCI San Diego, California
POSITION OVERVIEW SALES AGENT The sales job of the year is now hiring! We are looking for sales agent to support a national cable service provider. If you believe you have a positive and persuasive personality, and that you have the drive to succeed, this is the career for you. With our industry leading training program, you are sure to succeed and grow. Did we mention the performance based bonuses are uncapped? MCI is one of the fastest growing company nationwide. Start your career here! Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. Bilingual agents receive enhanced compensation. Prior contact center experience isn't required but preferred. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed. Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS OF EMPLOYMENT Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Advancement Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests SCHEDULE REQUIREMENTS NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization . ABOUT THE APPLICATION PROCESS ... REGARDING COVID-19 As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation. Most local positions offer work-at-home after training on-site; however, there are specific programs that are on-site only due to security requirements. REGARDING MASKS To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location. For more information on MCI's response to COVID-19 please visit . PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACOMODATION Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, . DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community..... click apply for full job details
01/31/2021
Full time
POSITION OVERVIEW SALES AGENT The sales job of the year is now hiring! We are looking for sales agent to support a national cable service provider. If you believe you have a positive and persuasive personality, and that you have the drive to succeed, this is the career for you. With our industry leading training program, you are sure to succeed and grow. Did we mention the performance based bonuses are uncapped? MCI is one of the fastest growing company nationwide. Start your career here! Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. Bilingual agents receive enhanced compensation. Prior contact center experience isn't required but preferred. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed. Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS OF EMPLOYMENT Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Advancement Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests SCHEDULE REQUIREMENTS NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization . ABOUT THE APPLICATION PROCESS ... REGARDING COVID-19 As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation. Most local positions offer work-at-home after training on-site; however, there are specific programs that are on-site only due to security requirements. REGARDING MASKS To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location. For more information on MCI's response to COVID-19 please visit . PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACOMODATION Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, . DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community..... click apply for full job details
Sales
MCI San Diego, California
POSITION OVERVIEW SALES AGENT The sales job of the year is now hiring! We are looking for sales agent to support a national cable service provider. If you believe you have a positive and persuasive personality, and that you have the drive to succeed, this is the career for you. With our industry leading training program, you are sure to succeed and grow. Did we mention the performance based bonuses are uncapped? MCI is one of the fastest growing company nationwide. Start your career here! Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. Bilingual agents receive enhanced compensation. Prior contact center experience isn't required but preferred. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed. Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS OF EMPLOYMENT Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Advancement Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests SCHEDULE REQUIREMENTS NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization . ABOUT THE APPLICATION PROCESS ... REGARDING COVID-19 As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation. Most local positions offer work-at-home after training on-site; however, there are specific programs that are on-site only due to security requirements. REGARDING MASKS To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location. For more information on MCI's response to COVID-19 please visit . PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACOMODATION Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, . DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community..... click apply for full job details
01/31/2021
Full time
POSITION OVERVIEW SALES AGENT The sales job of the year is now hiring! We are looking for sales agent to support a national cable service provider. If you believe you have a positive and persuasive personality, and that you have the drive to succeed, this is the career for you. With our industry leading training program, you are sure to succeed and grow. Did we mention the performance based bonuses are uncapped? MCI is one of the fastest growing company nationwide. Start your career here! Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. Bilingual agents receive enhanced compensation. Prior contact center experience isn't required but preferred. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Escalate customer issues to the appropriate staff and managerial for resolution as needed. Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS OF EMPLOYMENT Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Advancement Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests SCHEDULE REQUIREMENTS NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization . ABOUT THE APPLICATION PROCESS ... REGARDING COVID-19 As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation. Most local positions offer work-at-home after training on-site; however, there are specific programs that are on-site only due to security requirements. REGARDING MASKS To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location. For more information on MCI's response to COVID-19 please visit . PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACOMODATION Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, . DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community..... click apply for full job details
Full Time Bilingual Customer Success Rep
MCI San Diego, California
POSITION OVERVIEW SALES AGENT The sales job of the year is now hiring! We are looking for sales agent to support a national cable service provider. If you believe you have a positive and persuasive personality, and that you have the drive to succeed, this is the career for you. With our industry leading training program, you are sure to succeed and grow. Did we mention the performance based bonuses are uncapped? MCI is one of the fastest growing company nationwide. Start your career here! Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. Bilingual agents receive enhanced compensation. Prior contact center experience isn't required but preferred. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS OF EMPLOYMENT Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Advancement Opportunity Work-at-Home Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests SCHEDULE REQUIREMENTS NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization . ABOUT THE APPLICATION PROCESS ... REGARDING COVID-19 As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation. Most local positions offer work-at-home after training on-site; however, there are specific programs that are on-site only due to security requirements. REGARDING MASKS To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location. For more information on MCI's response to COVID-19 please visit . PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACOMODATION Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, . DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. ..... click apply for full job details
01/31/2021
Full time
POSITION OVERVIEW SALES AGENT The sales job of the year is now hiring! We are looking for sales agent to support a national cable service provider. If you believe you have a positive and persuasive personality, and that you have the drive to succeed, this is the career for you. With our industry leading training program, you are sure to succeed and grow. Did we mention the performance based bonuses are uncapped? MCI is one of the fastest growing company nationwide. Start your career here! Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. Bilingual agents receive enhanced compensation. Prior contact center experience isn't required but preferred. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Utilize systems and technology to complete account management tasks Accurately document and process customer claims in appropriate systems Follow all required scripts, policies, and procedures Utilize knowledge base and training to accurately answer customer questions Comply with requirements surrounding confidential information and personal information Appropriately escalate customer issues with the managerial team Ensure first call resolution through problems solving and effective call handling Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS OF EMPLOYMENT Must be authorized to work in their country of residence (The United States or Canada) Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS Medical, Dental, and Vision Coverage Options Paid Time-Off Regular Raises Advancement Opportunity Work-at-Home Opportunity Fun, Engaging Work Environment Casual Dress Code Cash and Prize Contests SCHEDULE REQUIREMENTS NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks of working at our organization . ABOUT THE APPLICATION PROCESS ... REGARDING COVID-19 As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe. Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation. Most local positions offer work-at-home after training on-site; however, there are specific programs that are on-site only due to security requirements. REGARDING MASKS To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location. For more information on MCI's response to COVID-19 please visit . PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACOMODATION Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, . DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. ..... click apply for full job details

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