Job Description As an Equinox personal trainer your career becomes an empowered lifestyle founded on maximizing both your personal and client performance. Under the guidance of two dedicated managers you will develop and refine an approach to programming, education, business, and financial planning that ensures your Personal Training career is as unlimited as your passion. Secure a stronger future and help us redefine the science of fitness and the art of living. PRIMARY RESPONSIBILITIES AS A MEMBER OF OUR TEAM TO LEARN AND EXECUTE PT Business Management Build and maintain an active client base Manage and maintain an accurate schedule, inclusive of client appointments, meetings, and open availability within our internal scheduling systems Market and sell personal training programs to members and/or clients through phone calls, emails, and in-person interactions Maintain knowledge of all club services, programs, and products Service and Hospitality Execute fitness assessments, guided workouts, and other complimentary services for members Interact with members to enhance their workouts and overall club experience Create and coach personalized programs for both in-person and virtual clients Maintain an organized and safe fitness floor during shifts and sessions Professional Development Attend Continuing Education classes to elevate knowledge and qualify for promotions Attend and participate in any required one-on-one or team meetings with management Qualifications Current Personal Training certification or willingness to obtain one through certification reimbursement program. Eligibility to begin a higher Tier & pay rate based on previous experience and education (Degree in the field) Current CPR/AED certification Certification opportunities available for non-certified applicants Possess passion, ambition, drive, and knowledge regarding fitness Ability to work in-person during weekdays/weekends Strong verbal and written communication skills Effective time management and organizational skills Basic computer and technology skills Energetic, friendly, punctual, and respectful Pay Transparency: $39.50-$94.00/per session;$16/hr (non-session work); ability to earn additional incentive bonuses Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
10/27/2025
Full time
Job Description As an Equinox personal trainer your career becomes an empowered lifestyle founded on maximizing both your personal and client performance. Under the guidance of two dedicated managers you will develop and refine an approach to programming, education, business, and financial planning that ensures your Personal Training career is as unlimited as your passion. Secure a stronger future and help us redefine the science of fitness and the art of living. PRIMARY RESPONSIBILITIES AS A MEMBER OF OUR TEAM TO LEARN AND EXECUTE PT Business Management Build and maintain an active client base Manage and maintain an accurate schedule, inclusive of client appointments, meetings, and open availability within our internal scheduling systems Market and sell personal training programs to members and/or clients through phone calls, emails, and in-person interactions Maintain knowledge of all club services, programs, and products Service and Hospitality Execute fitness assessments, guided workouts, and other complimentary services for members Interact with members to enhance their workouts and overall club experience Create and coach personalized programs for both in-person and virtual clients Maintain an organized and safe fitness floor during shifts and sessions Professional Development Attend Continuing Education classes to elevate knowledge and qualify for promotions Attend and participate in any required one-on-one or team meetings with management Qualifications Current Personal Training certification or willingness to obtain one through certification reimbursement program. Eligibility to begin a higher Tier & pay rate based on previous experience and education (Degree in the field) Current CPR/AED certification Certification opportunities available for non-certified applicants Possess passion, ambition, drive, and knowledge regarding fitness Ability to work in-person during weekdays/weekends Strong verbal and written communication skills Effective time management and organizational skills Basic computer and technology skills Energetic, friendly, punctual, and respectful Pay Transparency: $39.50-$94.00/per session;$16/hr (non-session work); ability to earn additional incentive bonuses Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
Purpose: The Restaurant General Manager is the leader in the restaurant; acts as the "Chief Customer Officer"; coaches and trains the team for operational excellence; recognizes and motivates members of the team; manages the P&L; where appropriate, brings new concepts to customers. Accountabilities: 1. Customer Satisfaction: Is responsible for driving customer satisfaction. Ensures 100% quality product availability; meets service standards for drive-thru, carry-out, and dine-in; seeks ways to improve the restaurant's service; spends times with customers; makes decisions based on customer needs; ensures training for all Customer Service Team Members prior to solo shifts. 2. Profitability: Is responsible for restaurant P&L; ensures correct operational procedures are followed at all times. 3. Sales Building: Builds sales by focusing on operational excellence. This includes creating an environment for hassle-free convenience for the customer; interacting with customers and the community; executing correct operating procedures; meeting service time standards; coaching and training team members to deliver the ultimate guest service experience; implementing new growth concepts; ensuring flawless marketing execution (e.g., POP, reader boards, menu boards); establishing consistent suggestive selling program. AUM works with the Home Office on specific sales building needs. 4. Coaching/Training: Coaches and trains managers and team members for operational excellence; uses learning zone; coaches, trains, and cross-trains Team Members on proper procedures and attitudes; identifies a training mentor for each new hire; takes ownership for orientation. 5. Staffing: Is responsible for maintaining a full staff; continually upgrades the quality of Team Members; develops a "core team" focus; commits to the KFC selection process; ensures quality performance appraisals; participates in the selection of Shift Leaders and Team Members for restaurant; drives to increase tenure in the restaurant; keeps RGM and Area Supervisor informed of needs. 6. Recognition and Motivation: Champions recognition and motivation programs through active and positive participation in nation-wide programs; "catches" others doing right; focuses on coaching and informal, on- the-spot recognition; role models recognition behavior; tells employees "thank you"; celebrates success and has fun. 7. Safety: Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team; ensures proper product handling procedures for food safety; maintains proper cash-handling procedures. Other Accountabilities: 8. Employee Relations: Maintains an environment free of harassment and discriminations. Resolves store-level employee relations activities with assistance provided by the Human Resources Leader; is proactive in handling employee relations issues; ensures execution of policies, practices, and programs; manages relations and resolves disputes. 9. Managing Restaurant Assets: Verifies the delivery of quantity and quality of goods provided by venders; completes minor equipment repair; performs preventive maintenance basics; maintains a Maintenance Log and Preventive Maintenance Checklist; completes first call to vendors for follow-up if work is unsatisfactory. Skill Requirements: Effective coaching, leadership, and communication skills. Results orientation, customer focus, decision making, analytical thinking, and financial understanding are essential. Ability to successfully complete the KFC selection process. Completion of KFC Assistant Unit Manager training program and certification. Operation of Equipment: Restaurant operations equipment to include: ovens, fryers, and cash registers. Has regular accessibility to a car. Subordinate Organization: Restaurant Manager(s), Shift Leader(s) and Restaurant Team Member(s) report to this job. Essential Functions: 1. Opening Shift: a. Opens restaurant, arriving one hour and a half before opening restaurant. Turns on all lights, turns on ovens, fryers, by use of switches, visual gauges, and controls. b. Checks out various machines and equipment to be used during the shift to make certain all are in working order, audible alarms on equipment such as ovens and fryers. Observes gauges for proper function of equipment. c. Sets up cash drawer, counts money and places in register; open cash amount of $60 to start shift. 2. Closing Shift: a. Coordinates and supervises cleaning and maintenance of facilities and equipment. 3. Completes and posts daily/weekly staffing for shifts. 4. Takes inventory food/paper/supplies that will be needed for restaurant. Orders, if necessary. Reviews inventory sheets for additions or corrections. 5. Assists counter servers in greeting customers, taking orders, operating register, collecting payment, making change, assembling order and checking for completeness and correctness, and packing orders. 6. Check and assist as necessary in storing products from delivery trucks, stocking items/food items in the proper storage area, walking to and from truck to stock area with frequent reaching, bending, and stooping. 7. Ensures clean food preparation, dining area and exterior of restaurant, assisting in this effort whenever necessary. 8. Supervises food preparation and service operations. Assists servers and food production workers during rush periods to ensure maintenance of efficiency. 9. Observes employees for compliance with appearance, uniform, and customer service standards. 10. Totals out cash registers and takes deposit to bank. Completes paperwork and follows the Company's Paperwork Checklist. 11. Must be able to perform essential functions of those positions which he or she supervises. Physical Requirements: Must be able to occasionally lift items up to 30lbs., must be able to sit or stand for up to four hours without interruption, must be able to operate and clean restaurant machinery and effectively demonstrate to restaurant employees by example and oral communication skills how to operate and clean restaurant machinery and prepare items on the restaurant menu, must be able to detect whether restaurant machinery is operating effectively and safely and items on the restaurant menu are being prepared correctly and safely, must be able to effectively communicate and exchange information with customers and employees to ensure placement of customer orders, and the safely and timely preparation and delivery of those orders.
10/27/2025
Full time
Purpose: The Restaurant General Manager is the leader in the restaurant; acts as the "Chief Customer Officer"; coaches and trains the team for operational excellence; recognizes and motivates members of the team; manages the P&L; where appropriate, brings new concepts to customers. Accountabilities: 1. Customer Satisfaction: Is responsible for driving customer satisfaction. Ensures 100% quality product availability; meets service standards for drive-thru, carry-out, and dine-in; seeks ways to improve the restaurant's service; spends times with customers; makes decisions based on customer needs; ensures training for all Customer Service Team Members prior to solo shifts. 2. Profitability: Is responsible for restaurant P&L; ensures correct operational procedures are followed at all times. 3. Sales Building: Builds sales by focusing on operational excellence. This includes creating an environment for hassle-free convenience for the customer; interacting with customers and the community; executing correct operating procedures; meeting service time standards; coaching and training team members to deliver the ultimate guest service experience; implementing new growth concepts; ensuring flawless marketing execution (e.g., POP, reader boards, menu boards); establishing consistent suggestive selling program. AUM works with the Home Office on specific sales building needs. 4. Coaching/Training: Coaches and trains managers and team members for operational excellence; uses learning zone; coaches, trains, and cross-trains Team Members on proper procedures and attitudes; identifies a training mentor for each new hire; takes ownership for orientation. 5. Staffing: Is responsible for maintaining a full staff; continually upgrades the quality of Team Members; develops a "core team" focus; commits to the KFC selection process; ensures quality performance appraisals; participates in the selection of Shift Leaders and Team Members for restaurant; drives to increase tenure in the restaurant; keeps RGM and Area Supervisor informed of needs. 6. Recognition and Motivation: Champions recognition and motivation programs through active and positive participation in nation-wide programs; "catches" others doing right; focuses on coaching and informal, on- the-spot recognition; role models recognition behavior; tells employees "thank you"; celebrates success and has fun. 7. Safety: Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team; ensures proper product handling procedures for food safety; maintains proper cash-handling procedures. Other Accountabilities: 8. Employee Relations: Maintains an environment free of harassment and discriminations. Resolves store-level employee relations activities with assistance provided by the Human Resources Leader; is proactive in handling employee relations issues; ensures execution of policies, practices, and programs; manages relations and resolves disputes. 9. Managing Restaurant Assets: Verifies the delivery of quantity and quality of goods provided by venders; completes minor equipment repair; performs preventive maintenance basics; maintains a Maintenance Log and Preventive Maintenance Checklist; completes first call to vendors for follow-up if work is unsatisfactory. Skill Requirements: Effective coaching, leadership, and communication skills. Results orientation, customer focus, decision making, analytical thinking, and financial understanding are essential. Ability to successfully complete the KFC selection process. Completion of KFC Assistant Unit Manager training program and certification. Operation of Equipment: Restaurant operations equipment to include: ovens, fryers, and cash registers. Has regular accessibility to a car. Subordinate Organization: Restaurant Manager(s), Shift Leader(s) and Restaurant Team Member(s) report to this job. Essential Functions: 1. Opening Shift: a. Opens restaurant, arriving one hour and a half before opening restaurant. Turns on all lights, turns on ovens, fryers, by use of switches, visual gauges, and controls. b. Checks out various machines and equipment to be used during the shift to make certain all are in working order, audible alarms on equipment such as ovens and fryers. Observes gauges for proper function of equipment. c. Sets up cash drawer, counts money and places in register; open cash amount of $60 to start shift. 2. Closing Shift: a. Coordinates and supervises cleaning and maintenance of facilities and equipment. 3. Completes and posts daily/weekly staffing for shifts. 4. Takes inventory food/paper/supplies that will be needed for restaurant. Orders, if necessary. Reviews inventory sheets for additions or corrections. 5. Assists counter servers in greeting customers, taking orders, operating register, collecting payment, making change, assembling order and checking for completeness and correctness, and packing orders. 6. Check and assist as necessary in storing products from delivery trucks, stocking items/food items in the proper storage area, walking to and from truck to stock area with frequent reaching, bending, and stooping. 7. Ensures clean food preparation, dining area and exterior of restaurant, assisting in this effort whenever necessary. 8. Supervises food preparation and service operations. Assists servers and food production workers during rush periods to ensure maintenance of efficiency. 9. Observes employees for compliance with appearance, uniform, and customer service standards. 10. Totals out cash registers and takes deposit to bank. Completes paperwork and follows the Company's Paperwork Checklist. 11. Must be able to perform essential functions of those positions which he or she supervises. Physical Requirements: Must be able to occasionally lift items up to 30lbs., must be able to sit or stand for up to four hours without interruption, must be able to operate and clean restaurant machinery and effectively demonstrate to restaurant employees by example and oral communication skills how to operate and clean restaurant machinery and prepare items on the restaurant menu, must be able to detect whether restaurant machinery is operating effectively and safely and items on the restaurant menu are being prepared correctly and safely, must be able to effectively communicate and exchange information with customers and employees to ensure placement of customer orders, and the safely and timely preparation and delivery of those orders.
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. You will screen new and repeat donors and take and record donor vital signs and finger stick results. You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: High school diploma or equivalent Ability to walk and/or stand for the entire work shift Will work evenings, weekends, and holidays Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. Fine motor coordination, depth perception, and ability to hear equipment from a distance Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MI - Holland U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based e mployees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - MI - HollandWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
10/27/2025
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. You will screen new and repeat donors and take and record donor vital signs and finger stick results. You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: High school diploma or equivalent Ability to walk and/or stand for the entire work shift Will work evenings, weekends, and holidays Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. Fine motor coordination, depth perception, and ability to hear equipment from a distance Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MI - Holland U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based e mployees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - MI - HollandWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all AUTO First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Embrace continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.) What sets you apart: US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,750 to $44,750. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/27/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all AUTO First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Embrace continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.) What sets you apart: US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,750 to $44,750. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Supplement and peptide store
Fort Collins, Colorado
We're looking for a motivated fitness enthusiast with a strong understanding of supplements, peptides, SARMs, and nutrition. This role involves greeting customers, educating them on products, and driving sales through genuine engagement and expertise. You'll be responsible for managing store operations, including inventory control, scheduling, and staff training. Prior experience in sales or retail management is preferred, along with excellent communication and leadership skills. The ideal candidate is passionate about health, performance, and helping others reach their goals. Competitive pay, commission opportunities, and employee discounts are available for the right person.
10/27/2025
Full time
We're looking for a motivated fitness enthusiast with a strong understanding of supplements, peptides, SARMs, and nutrition. This role involves greeting customers, educating them on products, and driving sales through genuine engagement and expertise. You'll be responsible for managing store operations, including inventory control, scheduling, and staff training. Prior experience in sales or retail management is preferred, along with excellent communication and leadership skills. The ideal candidate is passionate about health, performance, and helping others reach their goals. Competitive pay, commission opportunities, and employee discounts are available for the right person.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/27/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Lead Distribution Sales Consultant - Supplemental Health Products - Remote Location: Remote Work Type: Full Time Regular Job No: 504111 Categories: Sales Application Closes: Open Until Filled 2025-08-19 SHARE The Lead Distribution Sales Consultant will identify strategies to promote the sale and positioning of Group Supplemental Health Insurance products and services, partnering with Mutual of Omaha Group Sales offices to provide ongoing support and distribution management. Execute field initiatives to ensure competitive standing across both individual client and market levels. WHAT WE CAN OFFER YOU: Estimated Salary: $95,000 - $115,000 plus annual bonus opportunity. 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. WHAT YOU'LL DO: Support the sale of Supplemental Health products by highlighting benefits, services, pricing, competitive advantages, and operations. Partner with assigned Mutual of Omaha Group Sales Representatives to meet performance standards and achieve voluntary sales goals, including new business, cross-selling opportunities, and renewal activity. Develop competitor strategies by creating tools and analyses to strengthen sales positioning. Identify, coordinate, and deliver field training for each product in collaboration with sales offices and internal departments. Create and execute sales support materials such as competitor comparisons, presentations, and marketing content. Lead office and broker visits as needed to support product sales. Assist with the development of finalist presentations to secure new business opportunities. Partner with internal departments to identify and implement product and process enhancements. Develop and maintain current knowledge of company's products, policies and services. WHAT YOU'LL BRING: Strong experience and extensive knowledge of Group Supplemental Health Insurance products, design, administration, and marketing. Specifically, Accident, Critical Illness, and Hospital Indemnity. Demonstrated success and ability to build relationships with sales personnel. Strong oral and written communication skills, presentation and negotiation skills, and ability to collaborate with teams. At least 3-5 years of Group Supplemental Health sales support or sales experience. Ability to travel up to 15% of the work period and a valid driver's license. Knowledge of competitors' products and positioning. PREFERRED: Accident and Health Insurance License We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! If you have questions about your application or the hiring process , email our Talent Acquisition area at . Please allow at least one week from time of applying if you are checking on the status. Stay Safe from Job Scams Mutual of Omaha only accepts applications from . Legitimate communications will come from We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs . Stay alert for scams and apply securely! Fair Chance Notices Need help? Email Us Apply Now Great place to work Together we achieve greatness. Not only is this a core value, but it's also representative of the kind of place we are - built by the strength and integrity of our employees. It's why we're named a "Great Place to Work". See All Awards An inclusive culture Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co workers. Discover Our Culture Related Job Openings Financial Representative Trainee (Sales) - Springfield, MO Missouri 503751 Advisor Sales Manager - Houston, TX Texas 503932 Lead Distribution Sales Consultant - Dental/Vision Product - Remote Remote 504139
10/27/2025
Full time
Lead Distribution Sales Consultant - Supplemental Health Products - Remote Location: Remote Work Type: Full Time Regular Job No: 504111 Categories: Sales Application Closes: Open Until Filled 2025-08-19 SHARE The Lead Distribution Sales Consultant will identify strategies to promote the sale and positioning of Group Supplemental Health Insurance products and services, partnering with Mutual of Omaha Group Sales offices to provide ongoing support and distribution management. Execute field initiatives to ensure competitive standing across both individual client and market levels. WHAT WE CAN OFFER YOU: Estimated Salary: $95,000 - $115,000 plus annual bonus opportunity. 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. WHAT YOU'LL DO: Support the sale of Supplemental Health products by highlighting benefits, services, pricing, competitive advantages, and operations. Partner with assigned Mutual of Omaha Group Sales Representatives to meet performance standards and achieve voluntary sales goals, including new business, cross-selling opportunities, and renewal activity. Develop competitor strategies by creating tools and analyses to strengthen sales positioning. Identify, coordinate, and deliver field training for each product in collaboration with sales offices and internal departments. Create and execute sales support materials such as competitor comparisons, presentations, and marketing content. Lead office and broker visits as needed to support product sales. Assist with the development of finalist presentations to secure new business opportunities. Partner with internal departments to identify and implement product and process enhancements. Develop and maintain current knowledge of company's products, policies and services. WHAT YOU'LL BRING: Strong experience and extensive knowledge of Group Supplemental Health Insurance products, design, administration, and marketing. Specifically, Accident, Critical Illness, and Hospital Indemnity. Demonstrated success and ability to build relationships with sales personnel. Strong oral and written communication skills, presentation and negotiation skills, and ability to collaborate with teams. At least 3-5 years of Group Supplemental Health sales support or sales experience. Ability to travel up to 15% of the work period and a valid driver's license. Knowledge of competitors' products and positioning. PREFERRED: Accident and Health Insurance License We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! If you have questions about your application or the hiring process , email our Talent Acquisition area at . Please allow at least one week from time of applying if you are checking on the status. Stay Safe from Job Scams Mutual of Omaha only accepts applications from . Legitimate communications will come from We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs . Stay alert for scams and apply securely! Fair Chance Notices Need help? Email Us Apply Now Great place to work Together we achieve greatness. Not only is this a core value, but it's also representative of the kind of place we are - built by the strength and integrity of our employees. It's why we're named a "Great Place to Work". See All Awards An inclusive culture Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co workers. Discover Our Culture Related Job Openings Financial Representative Trainee (Sales) - Springfield, MO Missouri 503751 Advisor Sales Manager - Houston, TX Texas 503932 Lead Distribution Sales Consultant - Dental/Vision Product - Remote Remote 504139
Peckham Industries Location: Westfield, MA Pay Range: $90,000.00 - $110,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. Position Description Job Summary: As an Infrastructure Engineer, you will be expected to demonstrate professional expertise in designing, building, and supporting enterprise IT environments. You should possess in-depth knowledge of managing and supporting Microsoft Azure, SonicWALL/Fortinet firewalls, and Windows Server. Additionally, you will be responsible for automating tasks using PowerShell and Python. You will be a part of a team of three engineers responsible for supporting cloud environments, server systems, and network infrastructure. You will also provide second and third-level support to the help desk, ensuring seamless IT operations. This role requires strong documentation practices and effective communication across the organization. Essential Functions: 1. Mastery . Provide technical expertise at the highest level, developing strategies and directions for network solutions utilizing current and emerging technologies. Translate business requirements into effective network or process designs. 2. Responsible for high- and low-level network planning, design, and optimization. Develop, implement, and enforce corporate policies, standards, and guidelines that are aligned with the company's strategic business objectives as they pertain to the corporate network. 3. Innovation. Plan and recommend network hardware, systems management software, and architecture. 4. Build, configure, and maintain network switches, routers, access points, and various voice appliances. 5. Monitor network performance, ensuring capacity planning is conducted, and proactively assess and recommend improvements. Employ continuous improvement techniques to maximize the performance, security, and availability of the network infrastructure. 6. Ownership and caring. Ensure that the network environment maintains appropriate recovery protocols and addresses redundancy issues. 7. Effectively prioritize network faults, diagnose and resolve issues promptly, and maintain composure under pressure from various impacted business groups. 8. Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments. 9. Communication. Coordinate with sites to facilitate technician training for new hardware. Responsible for the daily monitoring and management of IP network appliances. 10. Develops and follows procedures to handle network fault events. Perform system-wide/cross-functional team management. 11. Plan and manage small to large-scale projects. Maintain all documentation regarding network infrastructure. Responsible for solving highly technical and complex network-related issues. Position Requirements Requirements, Education, and Experience: 1. Proficient in Microsoft Windows, Apple, and Linux operating systems. 2. Strong knowledge of networking, specifically HPE/Aruba switches and Fortinet firewalls. 3. Familiarity with Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzer is a plus. 4. Expertise in Azure Cloud networking and server components. 5. Strong understanding of Microsoft Office 365 and complementary solutions. 6. Solid grasp of network standards and best practices. 7. Practical experience with PowerShell scripting to automate tasks and processes. 8. Fundamental networking knowledge, including TCP/IP, firewalls, and network routing. 9. Experience with VoIP systems, specifically Sangoma VoIP Telephony, is a plus. 10. Ability to assess the risks of network maintenance outages and understand the consequences of such actions. 11. Commitment to staying updated on technological changes and advancements in IT infrastructure. 12. Strong written and verbal communication skills. 13. Effective collaboration within a team environment. 14. Solid understanding of IT ticketing systems, their functionality, and the importance of daily ticket updates. 15. As a senior IT role, you will be expected to train and mentor other IT staff in your areas of expertise. 16. Bachelor's degree in Computer Science, Engineering, or a related technical/business discipline (or equivalent experience). 17. Minimum of 5 years of quality technical experience (or 10 years of directly related experience for non-degree holders). 18. Microsoft 365 Certified: Fundamentals (MS-900) 19. Microsoft Certified: Azure Fundamentals (AZ-900) 20. Microsoft AZ-104 (or to be acquired within six months of hiring) 21. Fortinet FortiGate Security- NSE 4 (or to be acquired within one year of hiring) 22. Fortinet FortiManager - NSE 5 (or to be acquired within one year of hiring) 23. Must be authorized to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position may require some travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. It requires the ability to sit at a desk and also involves frequent walking, bending, or standing, as necessary. In addition, this position requires the ability to lift 25 lbs. or more and requires pulling, bending, kneeling, squatting, climbing, walking, and reaching. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 00 Yearly Salary PI10081f1a5-
10/27/2025
Full time
Peckham Industries Location: Westfield, MA Pay Range: $90,000.00 - $110,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. Position Description Job Summary: As an Infrastructure Engineer, you will be expected to demonstrate professional expertise in designing, building, and supporting enterprise IT environments. You should possess in-depth knowledge of managing and supporting Microsoft Azure, SonicWALL/Fortinet firewalls, and Windows Server. Additionally, you will be responsible for automating tasks using PowerShell and Python. You will be a part of a team of three engineers responsible for supporting cloud environments, server systems, and network infrastructure. You will also provide second and third-level support to the help desk, ensuring seamless IT operations. This role requires strong documentation practices and effective communication across the organization. Essential Functions: 1. Mastery . Provide technical expertise at the highest level, developing strategies and directions for network solutions utilizing current and emerging technologies. Translate business requirements into effective network or process designs. 2. Responsible for high- and low-level network planning, design, and optimization. Develop, implement, and enforce corporate policies, standards, and guidelines that are aligned with the company's strategic business objectives as they pertain to the corporate network. 3. Innovation. Plan and recommend network hardware, systems management software, and architecture. 4. Build, configure, and maintain network switches, routers, access points, and various voice appliances. 5. Monitor network performance, ensuring capacity planning is conducted, and proactively assess and recommend improvements. Employ continuous improvement techniques to maximize the performance, security, and availability of the network infrastructure. 6. Ownership and caring. Ensure that the network environment maintains appropriate recovery protocols and addresses redundancy issues. 7. Effectively prioritize network faults, diagnose and resolve issues promptly, and maintain composure under pressure from various impacted business groups. 8. Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments. 9. Communication. Coordinate with sites to facilitate technician training for new hardware. Responsible for the daily monitoring and management of IP network appliances. 10. Develops and follows procedures to handle network fault events. Perform system-wide/cross-functional team management. 11. Plan and manage small to large-scale projects. Maintain all documentation regarding network infrastructure. Responsible for solving highly technical and complex network-related issues. Position Requirements Requirements, Education, and Experience: 1. Proficient in Microsoft Windows, Apple, and Linux operating systems. 2. Strong knowledge of networking, specifically HPE/Aruba switches and Fortinet firewalls. 3. Familiarity with Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzer is a plus. 4. Expertise in Azure Cloud networking and server components. 5. Strong understanding of Microsoft Office 365 and complementary solutions. 6. Solid grasp of network standards and best practices. 7. Practical experience with PowerShell scripting to automate tasks and processes. 8. Fundamental networking knowledge, including TCP/IP, firewalls, and network routing. 9. Experience with VoIP systems, specifically Sangoma VoIP Telephony, is a plus. 10. Ability to assess the risks of network maintenance outages and understand the consequences of such actions. 11. Commitment to staying updated on technological changes and advancements in IT infrastructure. 12. Strong written and verbal communication skills. 13. Effective collaboration within a team environment. 14. Solid understanding of IT ticketing systems, their functionality, and the importance of daily ticket updates. 15. As a senior IT role, you will be expected to train and mentor other IT staff in your areas of expertise. 16. Bachelor's degree in Computer Science, Engineering, or a related technical/business discipline (or equivalent experience). 17. Minimum of 5 years of quality technical experience (or 10 years of directly related experience for non-degree holders). 18. Microsoft 365 Certified: Fundamentals (MS-900) 19. Microsoft Certified: Azure Fundamentals (AZ-900) 20. Microsoft AZ-104 (or to be acquired within six months of hiring) 21. Fortinet FortiGate Security- NSE 4 (or to be acquired within one year of hiring) 22. Fortinet FortiManager - NSE 5 (or to be acquired within one year of hiring) 23. Must be authorized to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position may require some travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. It requires the ability to sit at a desk and also involves frequent walking, bending, or standing, as necessary. In addition, this position requires the ability to lift 25 lbs. or more and requires pulling, bending, kneeling, squatting, climbing, walking, and reaching. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 00 Yearly Salary PI10081f1a5-
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/27/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
North Houston Endoscopy & Surgery (11026)
Houston, Texas
United Surgical Partners International (USPI), the country's largest Ambulatory Surgery Center platform, is seeking an RN/Surgery Center Administrator for Memorial Hermann North Houston Endoscopy & Surgery located on the north side of Houston, TX. This state-of-the art, multi-specialty facility performs procedures in the areas of GI, Pain Management and Colorectal. There are 4 Operating Rooms and 2 Procedure Rooms. The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure. Job Summary Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Annual and Quarterly bonus potential Qualifications Bachelor's degree or equivalent work experience. RN required. Minimum three years of experience in a top administrative or management position either in the ASC or hospital surgical space. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
10/27/2025
Full time
United Surgical Partners International (USPI), the country's largest Ambulatory Surgery Center platform, is seeking an RN/Surgery Center Administrator for Memorial Hermann North Houston Endoscopy & Surgery located on the north side of Houston, TX. This state-of-the art, multi-specialty facility performs procedures in the areas of GI, Pain Management and Colorectal. There are 4 Operating Rooms and 2 Procedure Rooms. The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure. Job Summary Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Annual and Quarterly bonus potential Qualifications Bachelor's degree or equivalent work experience. RN required. Minimum three years of experience in a top administrative or management position either in the ASC or hospital surgical space. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Arby's - Joyce is looking for a full time or part time Store Supervisor for our location in Fayetteville, AR. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Arby's - Joyce. Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You should love working with people and be a team leader. This role is full time or part time. We are hiring immediately, so submit your application today!
10/27/2025
Full time
Arby's - Joyce is looking for a full time or part time Store Supervisor for our location in Fayetteville, AR. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with all Federal, State and local laws and ethical business practices. You will be actively involved in the selection, orientation and training of crew members at Arby's - Joyce. Qualified Store Supervisor candidates will have previous experience in restaurants or managing teams. You should love working with people and be a team leader. This role is full time or part time. We are hiring immediately, so submit your application today!
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: As a Ticket Checker Lead, you will help provide an experience of a lifetime for our guests and other employees. The Team Leader will oversee the daily operations of the ticket scanning department. You should be a leader who is friendly, approachable, and detail-oriented. The ideal candidate should enjoy working outdoors in alpine weather conditions. Job Specifications: Starting Wage: $22.00/hr - $23.48/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Supervise the daily operations and safety of the scanning department. Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse. Monitor daily job performance of the team, as well as provide and document coaching and discipline. Monitor staffing levels, and make adjustments as needed. Report and staff safety incidents to the manager immediately. Plan and assist with orientations, trainings, and payroll Perform audits to track the performance of the scanning team. Work with the lift operations team to ensure efficiency of maze set ups. Other duties as assigned Job Requirements: Excellent communication skills (English) and ability to present information in group settings. Ability to lead others. Intermediate or above skiing and riding skills Willing and able to work outdoors in all alpine weather conditions. Ability to stand for the entire shift. Ability to multi-task and make solid decisions. Proficiency with Microsoft Office. Willingness to learn company computer applications. The expected pay range is $22.00/hr - $23.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 511360 Reference Date: 09/04/2025 Job Code Function: Scanning
10/27/2025
Full time
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: As a Ticket Checker Lead, you will help provide an experience of a lifetime for our guests and other employees. The Team Leader will oversee the daily operations of the ticket scanning department. You should be a leader who is friendly, approachable, and detail-oriented. The ideal candidate should enjoy working outdoors in alpine weather conditions. Job Specifications: Starting Wage: $22.00/hr - $23.48/hr Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Supervise the daily operations and safety of the scanning department. Be a point of escalation to support scanning equipment issues, ticket/pass problems, and ticket/pass misuse. Monitor daily job performance of the team, as well as provide and document coaching and discipline. Monitor staffing levels, and make adjustments as needed. Report and staff safety incidents to the manager immediately. Plan and assist with orientations, trainings, and payroll Perform audits to track the performance of the scanning team. Work with the lift operations team to ensure efficiency of maze set ups. Other duties as assigned Job Requirements: Excellent communication skills (English) and ability to present information in group settings. Ability to lead others. Intermediate or above skiing and riding skills Willing and able to work outdoors in all alpine weather conditions. Ability to stand for the entire shift. Ability to multi-task and make solid decisions. Proficiency with Microsoft Office. Willingness to learn company computer applications. The expected pay range is $22.00/hr - $23.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 511360 Reference Date: 09/04/2025 Job Code Function: Scanning
DEPARTMENT: Retail Store REPORTS TO: Customer Service Manager FLSA STATUS: Non-Exempt POSITION TYPE: Part-Time/Full-Time POSITION SUMMARY: Assistant Customer Service Managers assist in planning, coordinating, and controlling the activities of the customer service team to maintain and enhance customer service relationships and meet organizational and operational objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist in implementing customer service policies and procedures and communicate customer service standards Direct the daily operations of the customer service team in the absence of the Customer Service Manager Plan, prioritize and delegate work tasks to ensure proper functioning of the department Ensure the necessary resources and tools are available for quality customer service delivery Review customer complaints, track customer complaint resolution, and handle complex and escalated customer service Identify and implement strategies to improve quality of service, productivity and profitability Coordinate with company management to support and implement growth strategies Coordinate and manage customer service projects and initiatives Ensure budget requirements are met Evaluate and performance manage staff Identify and address staff training and coaching needs Balance cash drawer, and prepare deposit for financial institution Basic accounting functions Additional duties, as assigned REQUIREMENTS & QUALIFICATIONS: Prior customer service and supervisory experience Must possess in-depth knowledge of customer service principles and practices Must possess strong work ethic and interpersonal skills Basic computer skills and product knowledge Must be able to work a flexible schedule and any open store hours Ability to: Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Effectively communicate with customers and employees, in-person and over the phone Demonstrate initiative and effective problem-solving skills within the scope of the position Maintain a pleasant and calm disposition under stress PHYSICAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds. BENEFITS: Medical, Dental, Vision Insurance Life Insurance Short-Term/Long-Term Disability Insurance Critical Care Insurance Accident Insurance Earned PTO/Illinois - Paid Leave for all Workers Act Employee Assistance Program 401k Retirement Savings Plan Team Member Discount Bereavement Pay Compensation details: 15-16 Yearly Salary PIfd9a588c798e-6809
10/27/2025
Full time
DEPARTMENT: Retail Store REPORTS TO: Customer Service Manager FLSA STATUS: Non-Exempt POSITION TYPE: Part-Time/Full-Time POSITION SUMMARY: Assistant Customer Service Managers assist in planning, coordinating, and controlling the activities of the customer service team to maintain and enhance customer service relationships and meet organizational and operational objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist in implementing customer service policies and procedures and communicate customer service standards Direct the daily operations of the customer service team in the absence of the Customer Service Manager Plan, prioritize and delegate work tasks to ensure proper functioning of the department Ensure the necessary resources and tools are available for quality customer service delivery Review customer complaints, track customer complaint resolution, and handle complex and escalated customer service Identify and implement strategies to improve quality of service, productivity and profitability Coordinate with company management to support and implement growth strategies Coordinate and manage customer service projects and initiatives Ensure budget requirements are met Evaluate and performance manage staff Identify and address staff training and coaching needs Balance cash drawer, and prepare deposit for financial institution Basic accounting functions Additional duties, as assigned REQUIREMENTS & QUALIFICATIONS: Prior customer service and supervisory experience Must possess in-depth knowledge of customer service principles and practices Must possess strong work ethic and interpersonal skills Basic computer skills and product knowledge Must be able to work a flexible schedule and any open store hours Ability to: Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Effectively communicate with customers and employees, in-person and over the phone Demonstrate initiative and effective problem-solving skills within the scope of the position Maintain a pleasant and calm disposition under stress PHYSICAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds. BENEFITS: Medical, Dental, Vision Insurance Life Insurance Short-Term/Long-Term Disability Insurance Critical Care Insurance Accident Insurance Earned PTO/Illinois - Paid Leave for all Workers Act Employee Assistance Program 401k Retirement Savings Plan Team Member Discount Bereavement Pay Compensation details: 15-16 Yearly Salary PIfd9a588c798e-6809
Sr. Business Manager - SBB Mass Market M&A Summary: As a Sr. Business Manager within SBB, you will apply your strategic and analytical skills to major company challenges. You will be working with a team of skilled business analysts to develop and test strategies that ultimately impact the bottom line. You will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. SBB is in a transformational period of growth, just one year into the launch of our online account opening (DAO) capability nationwide. The key to unlocking that growth is the SBB Marketing team, responsible for attracting small businesses to our banking products, driving growth for our digital business, and maintaining a best in class customer experience. In this role, you will be responsible for key focus areas such as building and implementing new strategies to grow our business, identifying new marketing technology and analysis needed to scale and optimize marketing, and rethinking how we attract and retain customers. You will work closely with other business analysts, product managers, marketing managers, fraud, legal, compliance, and many other associates to develop business strategy and deliver seamless customer experiences. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment. Strategic planning with a 1-6 month horizon Leadership: May manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics Marketing: Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) At least 2 years of experience in quantitative analysis At least 2 years of experience in qualitative analysis At least 1 year of experience in people management At least 1 year of experience in project management Preferred Qualifications: Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 5+ years of experience in quantitative analysis 5+ years of experience in qualitative analysis 2+ years of experience in people management 2+ years of experience in product development 2+ years of experience in financial modeling 2+ years of experience in economic forecasting 2+ years of experience in project management Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $193,000 - $220,300 for Sr. Business Manager Richmond, VA: $175,500 - $200,300 for Sr. Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/27/2025
Full time
Sr. Business Manager - SBB Mass Market M&A Summary: As a Sr. Business Manager within SBB, you will apply your strategic and analytical skills to major company challenges. You will be working with a team of skilled business analysts to develop and test strategies that ultimately impact the bottom line. You will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. SBB is in a transformational period of growth, just one year into the launch of our online account opening (DAO) capability nationwide. The key to unlocking that growth is the SBB Marketing team, responsible for attracting small businesses to our banking products, driving growth for our digital business, and maintaining a best in class customer experience. In this role, you will be responsible for key focus areas such as building and implementing new strategies to grow our business, identifying new marketing technology and analysis needed to scale and optimize marketing, and rethinking how we attract and retain customers. You will work closely with other business analysts, product managers, marketing managers, fraud, legal, compliance, and many other associates to develop business strategy and deliver seamless customer experiences. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment. Strategic planning with a 1-6 month horizon Leadership: May manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics Marketing: Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) At least 2 years of experience in quantitative analysis At least 2 years of experience in qualitative analysis At least 1 year of experience in people management At least 1 year of experience in project management Preferred Qualifications: Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 5+ years of experience in quantitative analysis 5+ years of experience in qualitative analysis 2+ years of experience in people management 2+ years of experience in product development 2+ years of experience in financial modeling 2+ years of experience in economic forecasting 2+ years of experience in project management Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $193,000 - $220,300 for Sr. Business Manager Richmond, VA: $175,500 - $200,300 for Sr. Business Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. You will screen new and repeat donors and take and record donor vital signs and finger stick results. You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: High school diploma or equivalent Ability to walk and/or stand for the entire work shift Will work evenings, weekends, and holidays Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. Fine motor coordination, depth perception, and ability to hear equipment from a distance Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MI - Holland U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based e mployees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - MI - HollandWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
10/27/2025
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. You will screen new and repeat donors and take and record donor vital signs and finger stick results. You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: High school diploma or equivalent Ability to walk and/or stand for the entire work shift Will work evenings, weekends, and holidays Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. Fine motor coordination, depth perception, and ability to hear equipment from a distance Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MI - Holland U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based e mployees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - MI - HollandWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/27/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/27/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About Us: How many companies can say they have been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What's the role? To strengthen our Team in the in the Eye Care Provider Division, we are seeking a Business Development Representative for our List Location territory (must live within the territory; NH, MAINE (Nashua, Manchester, Concord, Portland, Augusta). Under general direction from the Regional Business Development Manager, the Business Development Representative (BDR) is responsible for the overall management, objectives, and plans for the assigned territory within the U.S. Independent Eye Care Professional (ECP) Channel. The BDR is an experienced business-to-business sales representative with the ability to source, develop and cultivate new clients and new business and consolidate share of wallet. This individual would be responsible for conducting sales calls with eye care professionals (ECPs) such as optometrists, ophthalmologists, opticians and other optical specialists to promote our ZEISS products, services and practice-based solutions using both consultative and conceptual selling approaches and then documenting customer records and activity within Customer Relationship Management (CRM) system. The BDR will develop and maintain effective plans for their assigned territory, will develop and implement account specific programs and business plans and will act as change agent to the expansion of ZEISS product and portfolio utilization. Sound Interesting? Here's what you'll do: Meet or exceed sales growth targets for Direct Rx business and other strategic targets such as premium lenses, coatings, dispensing tools and equipment, or key sales programs Segment territory using CRM Account Classification system and identify key customer targets to increase territory sales Profile and evaluate each customer's store operation, financial data, business model & profit drivers, and create value-based sales strategies that has positive financial impact on company Conduct and prepare pre-call planning and call objectives, and anticipate likely objections; understand motivations and establish a relationship as a trusted advisor / consultant Lead sales conversation with ECPs by challenging and persuading them to change behavior. Build agreement at each point in the sales process, remove barriers and close the deal Create innovative tactical and strategic approaches to meet and exceed business objectives when faced with an obstacle or a customer concern Treat territory as own franchise by creating and executing territory plan to achieve goals; consider required investment and financial impact in developing customer strategies Increase sales by effectively communicating the advantages and benefits of Carl Zeiss Vision products and services to Eye Care Professionals Support and implements national marketing plans, utilizing digital tools and apps Schedule, plan, develop and conduct on-site individual, group and office training and educational seminars to increase demand for Carl Zeiss Vision labs, lenses and dispensing tools Maximize and execute customer marketing programs to accomplish goals and objectives Establish a positive, productive and collaborate working relationships with Carl Zeiss Vision employees and colleagues Operate with the highest ethical standard during every customer interaction and in alignment with Carl Zeiss philosophies and leadership principles Input accurate and timely reports via Efficiently manage travel cost and leverage smart spending techniques Prepare and submit timely expense reports Do you qualify? BS or BA in Business, Public Administration, Economics, Marketing or related field strongly preferred 3+ years in a successful business to business sales environment, preferably in Rx sales, optical, medical device or retail operations industry with Fortune 500 companies Strong sales focus with the ability to move key opportunities through the sales cycle, providing detailed and accurate sales forecasts using the company's CRM tool Ability to thrive in a competitive environment Demonstrated experience in creating plans to achieve revenue and profitability goals Effective consultative, conceptual and negotiation skills with demonstrated ability to establish influential relationship with customers Disciplined and results-oriented approach to selling and strong time management skills Demonstrated ability to operate as a team player and able to work collaboratively with and through others Ability to influence situations and people Self-starter with the ability to work independently ABO & ABO speaker certification preferred Excellent verbal & written communication skills Excellent interpersonal, problem-solving and analytical skills Must have a valid driver's license Demonstrated ability to be proficient with standard MS Office applications, company technology devices (Laptop, iPad, iPhone, etc.) for territory management and product orders and knowledge of preferred We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! Why Join ZEISS? At ZEISS, we are committed to innovation and excellence. By joining our team, you will have the opportunity to influence key public policy decisions and contribute to the strategic direction of a leading global technology company. We offer a dynamic work environment, competitive compensation, and opportunities for professional growth. Your ZEISS Recruiting Team: Lindsay Walker Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
10/27/2025
Full time
About Us: How many companies can say they have been in business for over 177 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What's the role? To strengthen our Team in the in the Eye Care Provider Division, we are seeking a Business Development Representative for our List Location territory (must live within the territory; NH, MAINE (Nashua, Manchester, Concord, Portland, Augusta). Under general direction from the Regional Business Development Manager, the Business Development Representative (BDR) is responsible for the overall management, objectives, and plans for the assigned territory within the U.S. Independent Eye Care Professional (ECP) Channel. The BDR is an experienced business-to-business sales representative with the ability to source, develop and cultivate new clients and new business and consolidate share of wallet. This individual would be responsible for conducting sales calls with eye care professionals (ECPs) such as optometrists, ophthalmologists, opticians and other optical specialists to promote our ZEISS products, services and practice-based solutions using both consultative and conceptual selling approaches and then documenting customer records and activity within Customer Relationship Management (CRM) system. The BDR will develop and maintain effective plans for their assigned territory, will develop and implement account specific programs and business plans and will act as change agent to the expansion of ZEISS product and portfolio utilization. Sound Interesting? Here's what you'll do: Meet or exceed sales growth targets for Direct Rx business and other strategic targets such as premium lenses, coatings, dispensing tools and equipment, or key sales programs Segment territory using CRM Account Classification system and identify key customer targets to increase territory sales Profile and evaluate each customer's store operation, financial data, business model & profit drivers, and create value-based sales strategies that has positive financial impact on company Conduct and prepare pre-call planning and call objectives, and anticipate likely objections; understand motivations and establish a relationship as a trusted advisor / consultant Lead sales conversation with ECPs by challenging and persuading them to change behavior. Build agreement at each point in the sales process, remove barriers and close the deal Create innovative tactical and strategic approaches to meet and exceed business objectives when faced with an obstacle or a customer concern Treat territory as own franchise by creating and executing territory plan to achieve goals; consider required investment and financial impact in developing customer strategies Increase sales by effectively communicating the advantages and benefits of Carl Zeiss Vision products and services to Eye Care Professionals Support and implements national marketing plans, utilizing digital tools and apps Schedule, plan, develop and conduct on-site individual, group and office training and educational seminars to increase demand for Carl Zeiss Vision labs, lenses and dispensing tools Maximize and execute customer marketing programs to accomplish goals and objectives Establish a positive, productive and collaborate working relationships with Carl Zeiss Vision employees and colleagues Operate with the highest ethical standard during every customer interaction and in alignment with Carl Zeiss philosophies and leadership principles Input accurate and timely reports via Efficiently manage travel cost and leverage smart spending techniques Prepare and submit timely expense reports Do you qualify? BS or BA in Business, Public Administration, Economics, Marketing or related field strongly preferred 3+ years in a successful business to business sales environment, preferably in Rx sales, optical, medical device or retail operations industry with Fortune 500 companies Strong sales focus with the ability to move key opportunities through the sales cycle, providing detailed and accurate sales forecasts using the company's CRM tool Ability to thrive in a competitive environment Demonstrated experience in creating plans to achieve revenue and profitability goals Effective consultative, conceptual and negotiation skills with demonstrated ability to establish influential relationship with customers Disciplined and results-oriented approach to selling and strong time management skills Demonstrated ability to operate as a team player and able to work collaboratively with and through others Ability to influence situations and people Self-starter with the ability to work independently ABO & ABO speaker certification preferred Excellent verbal & written communication skills Excellent interpersonal, problem-solving and analytical skills Must have a valid driver's license Demonstrated ability to be proficient with standard MS Office applications, company technology devices (Laptop, iPad, iPhone, etc.) for territory management and product orders and knowledge of preferred We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! Why Join ZEISS? At ZEISS, we are committed to innovation and excellence. By joining our team, you will have the opportunity to influence key public policy decisions and contribute to the strategic direction of a leading global technology company. We offer a dynamic work environment, competitive compensation, and opportunities for professional growth. Your ZEISS Recruiting Team: Lindsay Walker Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
Description: Catering Manager - Corporate Dining Full-Time - Benefits Eligible Weekends Required Wage: $56,000 to $67,000 The Catering Manager will assume responsibility for the oversight and direction of all company catering service operations. This means regularly managing multiple events to include breakfast, lunch and other functions meeting client expectations with 100% accuracy and timeliness. The position is required to ensure client and customer satisfaction as well as client and company financial objectives. Brock & Company, Inc. is the premier provider of contract food management to corporations and private and independent schools throughout the Mid-Atlantic and New England. Our aim is to deliver outstanding quality food services exceeding our clients' expectations every day. With an extensive array of clients, Brock has a formula for success that is simple. We focus on top quality products combined with people who have a passion for food and service. Brock provides a family-owned, corporate supported, financially sound organization that is committed to our clients and associates and is always striving for excellence. As a member of the Brock team, you will experience a work schedule that allows for a quality of life. Our food programs are dynamic, the menus cutting edge and creative. We welcome your input to implement, solve problems, and help drive these programs to success. You can influence the outcome, and we will give you the tools to be successful. Job Qualifications: 4 to 8 years of high volume catering management experience in corporate dining setting, hotels or high-end hospitality industry venues. Exemplary attention to detail in executing and delivering events to exact specifications. Prior experience with Cater Trax or similar program is a plus. Excellent organizational, communication and interpersonal skills required, as well as the ability to manage multiple events and build rapport with the client. Two-year Associate's degree in Culinary Operations or Hospitality degree preferred. Ability to lift and move food, food containers and other non-food items weighing up to approximately 35 pounds from floor position to no higher than one's own height. Must be able to stand for extended periods of time. Job Responsibilities and Essential Duties: Manage, oversee and monitor multiple events, including breakfasts, luncheons, dinners, receptions, happy hours and campus-wide special events. Accurately coordinate orders and deliveries in a timely manner for set-up and breakdown of events. Ensure supplies are ready 24 hours in advance, whenever possible. Take Inventory of catering supplies and order new stock weekly as needed. Ensure proper presentation, portion control, and maintenance of proper serving temperatures - follow HACCP standards. Deliver, set-up and remove foods according to event layout and schedule. Communicate regularly with the staff and manage the team to ensure delivery of quality product and service. Creative a positive team environment. Represent the company in a professional, courteous and friendly manner in all client and employee interactions. Responsible for presentation of food on designated plates to create an attractive, inviting display. Deliver budgeted financial results and manage the budget. Demonstrate exemplary customer service skills. Manage, train, coach and counseling staff. This position may be called upon to perform other jobs as determined by the management team. Benefits Available for Full-Time Employees : Medical, Dental and Vision Plans Paid Time Off 401 (K) Plan with Company Match Basic Life & AD&D Insurance Short and Long-Term Disability Equal Opportunity Employer - M/F/D/V Benefits Eligible Uniforms and Meals Provided Please respond with resume or letter of intent. PM21 Requirements: PIdbe1d-4010
10/27/2025
Full time
Description: Catering Manager - Corporate Dining Full-Time - Benefits Eligible Weekends Required Wage: $56,000 to $67,000 The Catering Manager will assume responsibility for the oversight and direction of all company catering service operations. This means regularly managing multiple events to include breakfast, lunch and other functions meeting client expectations with 100% accuracy and timeliness. The position is required to ensure client and customer satisfaction as well as client and company financial objectives. Brock & Company, Inc. is the premier provider of contract food management to corporations and private and independent schools throughout the Mid-Atlantic and New England. Our aim is to deliver outstanding quality food services exceeding our clients' expectations every day. With an extensive array of clients, Brock has a formula for success that is simple. We focus on top quality products combined with people who have a passion for food and service. Brock provides a family-owned, corporate supported, financially sound organization that is committed to our clients and associates and is always striving for excellence. As a member of the Brock team, you will experience a work schedule that allows for a quality of life. Our food programs are dynamic, the menus cutting edge and creative. We welcome your input to implement, solve problems, and help drive these programs to success. You can influence the outcome, and we will give you the tools to be successful. Job Qualifications: 4 to 8 years of high volume catering management experience in corporate dining setting, hotels or high-end hospitality industry venues. Exemplary attention to detail in executing and delivering events to exact specifications. Prior experience with Cater Trax or similar program is a plus. Excellent organizational, communication and interpersonal skills required, as well as the ability to manage multiple events and build rapport with the client. Two-year Associate's degree in Culinary Operations or Hospitality degree preferred. Ability to lift and move food, food containers and other non-food items weighing up to approximately 35 pounds from floor position to no higher than one's own height. Must be able to stand for extended periods of time. Job Responsibilities and Essential Duties: Manage, oversee and monitor multiple events, including breakfasts, luncheons, dinners, receptions, happy hours and campus-wide special events. Accurately coordinate orders and deliveries in a timely manner for set-up and breakdown of events. Ensure supplies are ready 24 hours in advance, whenever possible. Take Inventory of catering supplies and order new stock weekly as needed. Ensure proper presentation, portion control, and maintenance of proper serving temperatures - follow HACCP standards. Deliver, set-up and remove foods according to event layout and schedule. Communicate regularly with the staff and manage the team to ensure delivery of quality product and service. Creative a positive team environment. Represent the company in a professional, courteous and friendly manner in all client and employee interactions. Responsible for presentation of food on designated plates to create an attractive, inviting display. Deliver budgeted financial results and manage the budget. Demonstrate exemplary customer service skills. Manage, train, coach and counseling staff. This position may be called upon to perform other jobs as determined by the management team. Benefits Available for Full-Time Employees : Medical, Dental and Vision Plans Paid Time Off 401 (K) Plan with Company Match Basic Life & AD&D Insurance Short and Long-Term Disability Equal Opportunity Employer - M/F/D/V Benefits Eligible Uniforms and Meals Provided Please respond with resume or letter of intent. PM21 Requirements: PIdbe1d-4010
Posting date: 08/06/2025 Open Until Filled: Yes Position Number: Position Title: Shift Supervisor Hiring Range Minimum: $25.00 Hiring Range Maximum: $28.00 Union Type: Not a Union Position SEIU Level: Not an SEIU Position FLSA Status: Non-Exempt Employment Category: Regular Full Time Scheduled Months per Year: 12 Scheduled Hours per Week: 40 Schedule: Schedule: Wednesday-Saturday, 11.00am-9.30pm, Sunday-Tuesday off Eligible for 15% shift differential on 2nd shift Location of Position: Hanover, NH Remote Work Eligibility?: Onsite only Is this a term position?: No If yes, length of term in months.: 0 Is this a grant funded position?: No Position Purpose: Serves as a Shift Supervisor of Courtyard Café for the Dartmouth Dining Services (DDS), ensuring smooth operation of service, customer satisfaction, and enforcement of safety and sanitary procedures and policies. Required Qualifications - Education and Yrs Exp: High School or equivalency Required Qualifications - Skills, Knowledge and Abilities: Four- plus years of general food service experience. Supervisory experience. Must hold a valid driver's license and be qualified under the terms of the Dartmouth College Driver Safety and Motor Vehicle Policy. Preferred Qualifications: Demonstrated ability to work in a fast-paced food operation and to make decisions under pressure. Excellent interpersonal and communication skills to deal effectively with customers and supervise employees. Strong organizational skills and ability to shift attention to changing details and maintain accuracy and timing of food preparation and work scheduling. Knowledge of sanitation regulations and policies and the ability to obtain a sanitation certification. Knowledge of computer operations and familiarity with remote data terminals. Communicates respectfully with a diverse community. Department Contact for Recruitment Inquiries: Campus Services HR Department Contact Phone Number: Department Contact for Cover Letter and Title: Rachel Sperry Department Contact's Phone Number: Equal Opportunity Employer: Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all. Background Check: Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?: Yes Special Instructions to Applicants: Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. Quick Link: Description: Shift Operations Independently oversees and participates in the day-to-day shift operations, opening and/or closing of Courtyard Café. Independent responsibility for Courtyard Cafe on a regularly scheduled basis, with revenue in excess of $3 million and customer counts in excess of 550,000. Verifies cash in safe and register banks and sets up RDT (remote data terminals) cash registers. Assigns initial work and reassigns workforce as required to balance changes in customer service needs and timing of food preparation. Enforces health and sanitation policies and procedures with concern to proper handling and preparation of food items and that quality and portion control standards are maintained. Ensures observance of liquor license laws, when appropriate. Responds to customer comments/complaints about quantity/quality of food, customer service, etc.; seeks to satisfy customer needs; refers issues to Manager when appropriate. Oversees cleanliness and general appearance of café. Counts cash and closes out shift sales and prepares reports on receipts. Percentage Of Time: 50 Description: Workforce Supervision Provides daily supervision to 20 union employees and temporary and student staff. Trains new employees in all aspects of food service operations. Ensures adequate distribution of staff on each shift and independently determines when additional staff is needed. Communicates management policies and instructions to employees and relays employee concerns back to management. Monitors and evaluates work performance to ensure compliance with productivity, quality, and customer service standards. Identifies performance problems, recommends training or initiates appropriate corrective action. Implements disciplinary measures when necessary, e.g. verbal warnings or corrective instructions with written report to the manager. Percentage Of Time: 30 Description: Inventory & Facility/Equipment Maintenance Maintains and analyzes daily inventory counts and makes out orders for specified vendors. Receives and stores deliveries and ensures that necessary supplies are stocked for the shift and that all stock is rotated. Generates reports on sales, product movement, etc. Monitors sales and recommends appropriate changes, based on high costs or lack of item popularity. Makes recommendations regarding menu development; may compute cost and price analysis. Works with other supervisors and managers in communicating information and in planning and making changes to café procedures. Maintains continuing surveillance over physical facility, ensuring all doors are locked, windows closed, storage areas secured, lights out, etc. Acts to preclude or terminate unauthorized/inappropriate uses of facilities and to intervene in and resolve disturbances. Notifies Security when assistance is needed. Percentage Of Time: 10 Description: Miscellaneous Attends training seminars offered by the College and/or professional organizations to stay current with food service and supervisory policies and practices. Attends ServSafe training and renews certification as required. Sets customer service tone for the department to include addressing the needs of a diverse community. Assist with limited catering as needed. Works at other satellite areas within Dartmouth Dining as required. Percentage Of Time: 5 Description: Culture and Employee Belonging We are actively striving to make Campus Services a desired place to work in the Upper Valley, a place where people feel welcomed, where they can be their authentic selves, be heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers. Demonstrates a commitment to inclusion and cultural awareness through actions, interactions, and communications with others. Participates in division-wide CEB initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect). Willingness to foster a growth mindset in the areas of improving culture and inclusion across the division. Percentage Of Time: 5 : Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all. : Performs other duties as assigned
10/27/2025
Full time
Posting date: 08/06/2025 Open Until Filled: Yes Position Number: Position Title: Shift Supervisor Hiring Range Minimum: $25.00 Hiring Range Maximum: $28.00 Union Type: Not a Union Position SEIU Level: Not an SEIU Position FLSA Status: Non-Exempt Employment Category: Regular Full Time Scheduled Months per Year: 12 Scheduled Hours per Week: 40 Schedule: Schedule: Wednesday-Saturday, 11.00am-9.30pm, Sunday-Tuesday off Eligible for 15% shift differential on 2nd shift Location of Position: Hanover, NH Remote Work Eligibility?: Onsite only Is this a term position?: No If yes, length of term in months.: 0 Is this a grant funded position?: No Position Purpose: Serves as a Shift Supervisor of Courtyard Café for the Dartmouth Dining Services (DDS), ensuring smooth operation of service, customer satisfaction, and enforcement of safety and sanitary procedures and policies. Required Qualifications - Education and Yrs Exp: High School or equivalency Required Qualifications - Skills, Knowledge and Abilities: Four- plus years of general food service experience. Supervisory experience. Must hold a valid driver's license and be qualified under the terms of the Dartmouth College Driver Safety and Motor Vehicle Policy. Preferred Qualifications: Demonstrated ability to work in a fast-paced food operation and to make decisions under pressure. Excellent interpersonal and communication skills to deal effectively with customers and supervise employees. Strong organizational skills and ability to shift attention to changing details and maintain accuracy and timing of food preparation and work scheduling. Knowledge of sanitation regulations and policies and the ability to obtain a sanitation certification. Knowledge of computer operations and familiarity with remote data terminals. Communicates respectfully with a diverse community. Department Contact for Recruitment Inquiries: Campus Services HR Department Contact Phone Number: Department Contact for Cover Letter and Title: Rachel Sperry Department Contact's Phone Number: Equal Opportunity Employer: Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all. Background Check: Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?: Yes Special Instructions to Applicants: Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. Quick Link: Description: Shift Operations Independently oversees and participates in the day-to-day shift operations, opening and/or closing of Courtyard Café. Independent responsibility for Courtyard Cafe on a regularly scheduled basis, with revenue in excess of $3 million and customer counts in excess of 550,000. Verifies cash in safe and register banks and sets up RDT (remote data terminals) cash registers. Assigns initial work and reassigns workforce as required to balance changes in customer service needs and timing of food preparation. Enforces health and sanitation policies and procedures with concern to proper handling and preparation of food items and that quality and portion control standards are maintained. Ensures observance of liquor license laws, when appropriate. Responds to customer comments/complaints about quantity/quality of food, customer service, etc.; seeks to satisfy customer needs; refers issues to Manager when appropriate. Oversees cleanliness and general appearance of café. Counts cash and closes out shift sales and prepares reports on receipts. Percentage Of Time: 50 Description: Workforce Supervision Provides daily supervision to 20 union employees and temporary and student staff. Trains new employees in all aspects of food service operations. Ensures adequate distribution of staff on each shift and independently determines when additional staff is needed. Communicates management policies and instructions to employees and relays employee concerns back to management. Monitors and evaluates work performance to ensure compliance with productivity, quality, and customer service standards. Identifies performance problems, recommends training or initiates appropriate corrective action. Implements disciplinary measures when necessary, e.g. verbal warnings or corrective instructions with written report to the manager. Percentage Of Time: 30 Description: Inventory & Facility/Equipment Maintenance Maintains and analyzes daily inventory counts and makes out orders for specified vendors. Receives and stores deliveries and ensures that necessary supplies are stocked for the shift and that all stock is rotated. Generates reports on sales, product movement, etc. Monitors sales and recommends appropriate changes, based on high costs or lack of item popularity. Makes recommendations regarding menu development; may compute cost and price analysis. Works with other supervisors and managers in communicating information and in planning and making changes to café procedures. Maintains continuing surveillance over physical facility, ensuring all doors are locked, windows closed, storage areas secured, lights out, etc. Acts to preclude or terminate unauthorized/inappropriate uses of facilities and to intervene in and resolve disturbances. Notifies Security when assistance is needed. Percentage Of Time: 10 Description: Miscellaneous Attends training seminars offered by the College and/or professional organizations to stay current with food service and supervisory policies and practices. Attends ServSafe training and renews certification as required. Sets customer service tone for the department to include addressing the needs of a diverse community. Assist with limited catering as needed. Works at other satellite areas within Dartmouth Dining as required. Percentage Of Time: 5 Description: Culture and Employee Belonging We are actively striving to make Campus Services a desired place to work in the Upper Valley, a place where people feel welcomed, where they can be their authentic selves, be heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers. Demonstrates a commitment to inclusion and cultural awareness through actions, interactions, and communications with others. Participates in division-wide CEB initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect). Willingness to foster a growth mindset in the areas of improving culture and inclusion across the division. Percentage Of Time: 5 : Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all. : Performs other duties as assigned
