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lead program manager
Manager Emergency Preparedness and Management
Rutland Regional Medical Center Rutland, Vermont
Manager Emergency Preparedness and Management The Manager of Emergency Management and Preparedness is accountable for the organization's overall planning, organization, direction, coordination and evaluation of emergency preparedness activities and readiness. Responsibilities include, but are not limited to: financial management, quality improvement, staff education /development, program development, and communication. The incumbent will ensure that RRMC maintains a state of preparedness for all emergencies, both physical and cyber-related, that would impact operations and the organization's ability for RRMC to meet organizational goals and responsibilities effectively and efficiently to the communities and populations served. This individual is responsible for ensuring RRMC compliance with all emergency preparedness regulatory requirements outlined by state and federal agencies and to serve as the organization's primary liaison with all organizations and agencies regarding actual emergency events, emergency preparedness planning and exercises. Minimum Education Bachelor's Degree in Disaster/Emergency Management, Public Safety/Disaster Operations, Cyber Security, Public Administration, or equivalent combination of education and experience. Minimum Work Experience 5 years' experience in large organization emergency preparedness including three years in a leadership role with a proven record of emergency preparedness planning, exercise planning/execution and grant support. 3 years' of experience working in a Cyber Security-related role within a non-profit organization. Experience in HAZMAT Decontamination and Emergency Response Team management/coordination. Hospital emergency preparedness experience preferred. Required Licenses/Certifications Certification in disaster, hazardous materials decontamination or ICS/HICS training preferred. Valid Driver's License. Required Skills, Knowledge, and Abilities Excellent verbal and written communication skills. Able to develop and deliver training materials for employees of all levels as well as the community. Able to work in a multi-disciplinary team environment. Strong organizational skills and the ability to coordinate many simultaneous activities. Professional presentation skills. Proficient Microsoft desktop application skills. Knowledge of the planning, education and exercise requirements associated with the phases of emergency management. Salary Range $60,300.00 - $96,250.00 PI92786a4660ce-2986
10/25/2025
Full time
Manager Emergency Preparedness and Management The Manager of Emergency Management and Preparedness is accountable for the organization's overall planning, organization, direction, coordination and evaluation of emergency preparedness activities and readiness. Responsibilities include, but are not limited to: financial management, quality improvement, staff education /development, program development, and communication. The incumbent will ensure that RRMC maintains a state of preparedness for all emergencies, both physical and cyber-related, that would impact operations and the organization's ability for RRMC to meet organizational goals and responsibilities effectively and efficiently to the communities and populations served. This individual is responsible for ensuring RRMC compliance with all emergency preparedness regulatory requirements outlined by state and federal agencies and to serve as the organization's primary liaison with all organizations and agencies regarding actual emergency events, emergency preparedness planning and exercises. Minimum Education Bachelor's Degree in Disaster/Emergency Management, Public Safety/Disaster Operations, Cyber Security, Public Administration, or equivalent combination of education and experience. Minimum Work Experience 5 years' experience in large organization emergency preparedness including three years in a leadership role with a proven record of emergency preparedness planning, exercise planning/execution and grant support. 3 years' of experience working in a Cyber Security-related role within a non-profit organization. Experience in HAZMAT Decontamination and Emergency Response Team management/coordination. Hospital emergency preparedness experience preferred. Required Licenses/Certifications Certification in disaster, hazardous materials decontamination or ICS/HICS training preferred. Valid Driver's License. Required Skills, Knowledge, and Abilities Excellent verbal and written communication skills. Able to develop and deliver training materials for employees of all levels as well as the community. Able to work in a multi-disciplinary team environment. Strong organizational skills and the ability to coordinate many simultaneous activities. Professional presentation skills. Proficient Microsoft desktop application skills. Knowledge of the planning, education and exercise requirements associated with the phases of emergency management. Salary Range $60,300.00 - $96,250.00 PI92786a4660ce-2986
Project Manager - Watertown
The LiRo Group Watertown, New York
Project Manager - Watertown US-NY-Watertown Job ID: Type: Regular Full-Time # of Openings: 1 Category: Construction Management The LiRo Group Overview Our Program and Construction Management division has an immediate need for a Project Manager for our Parks Program. Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. Responsibilities Oversee the management of parks projects in an occupied setting Communication skills to work directly with the client. Provide technical evaluations, advice and guidance. Manage contractor compliance with documents. Manage multiple-contractor projects. Coordinate the work of numerous contractors, provide progress reports, contract correspondences, manage the submittals, requisitions and change order process Qualifications Bachelor's degree in related field preferred Professional Engineer (PE) license or CCM Certification preferred 10+ years of successful project management experience Renovation of Parks experience a plus. Excellent communication and leadership skills. OSHA 30 Minimum Certification. General understanding of Public Works Projects Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. We offer a competitive salary commensurate with experience, a comprehensive benefits package and a positive work environment. Compensation: $140,000 - $160,000. The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. Exact compensation will be determined on the individual candidate's qualifications and location. The LiRo Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. PI810fcce64afb-5634
10/25/2025
Full time
Project Manager - Watertown US-NY-Watertown Job ID: Type: Regular Full-Time # of Openings: 1 Category: Construction Management The LiRo Group Overview Our Program and Construction Management division has an immediate need for a Project Manager for our Parks Program. Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. Responsibilities Oversee the management of parks projects in an occupied setting Communication skills to work directly with the client. Provide technical evaluations, advice and guidance. Manage contractor compliance with documents. Manage multiple-contractor projects. Coordinate the work of numerous contractors, provide progress reports, contract correspondences, manage the submittals, requisitions and change order process Qualifications Bachelor's degree in related field preferred Professional Engineer (PE) license or CCM Certification preferred 10+ years of successful project management experience Renovation of Parks experience a plus. Excellent communication and leadership skills. OSHA 30 Minimum Certification. General understanding of Public Works Projects Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. We offer a competitive salary commensurate with experience, a comprehensive benefits package and a positive work environment. Compensation: $140,000 - $160,000. The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. Exact compensation will be determined on the individual candidate's qualifications and location. The LiRo Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. PI810fcce64afb-5634
Senior Project Manager - Construction- Hospital Project
The LiRo Group Syracuse, New York
Senior Project Manager - Construction- Hospital Project US-NY-Syracuse Job ID: Type: Regular Full-Time # of Openings: 1 Category: Construction Management The LiRo Group Overview We are looking for a Senior Project Manager for a Hospital Renovation and Uprade Project. Client is the State of NY Office of General Services (OGS) Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to be a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. Responsibilities Act as EIC for the project, performing inspections, documenting inspections, running biweekly and pre-evolution meetings. Act as a liaison between design, construction, the client and regulating authorities. Keep accurate project record documents and ensure that the contractors remain on schedule and within the budget. Follow all procedures to ensure that the contract is completed in accordance with the contract, laws and regulations. Qualifications Candidate should have a degree from an accredited college in Engineering, Construction Management, or related field Construction Management experience with government or public construction projects preferred. Minimum of eight (8) years of experience in construction involving multiple phases of large-scale projects A minimum of four (4) years' experience in a role of Senior Project Manager responsible for large-scale projects valued above $10 million, with an extensive knowledge of all facets of construction and construction documents. Provide job site leadership in all areas of scheduling, safety, and quality. Experience coordinating with designers handling any critical issues pertinent to the project or the client/facility Full knowledge of the change order and cost review process and the review/approval of contractor's payment application OSHA 30 Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. We offer a comprehensive benefits package and a positive work environment Compensation range Min: $115,000 to $140,000 The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. Exact compensation will be determined on the individual candidate's qualifications and location The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. Compensation details: 00 Yearly Salary PIab40c25c6-
10/25/2025
Full time
Senior Project Manager - Construction- Hospital Project US-NY-Syracuse Job ID: Type: Regular Full-Time # of Openings: 1 Category: Construction Management The LiRo Group Overview We are looking for a Senior Project Manager for a Hospital Renovation and Uprade Project. Client is the State of NY Office of General Services (OGS) Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to be a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. Responsibilities Act as EIC for the project, performing inspections, documenting inspections, running biweekly and pre-evolution meetings. Act as a liaison between design, construction, the client and regulating authorities. Keep accurate project record documents and ensure that the contractors remain on schedule and within the budget. Follow all procedures to ensure that the contract is completed in accordance with the contract, laws and regulations. Qualifications Candidate should have a degree from an accredited college in Engineering, Construction Management, or related field Construction Management experience with government or public construction projects preferred. Minimum of eight (8) years of experience in construction involving multiple phases of large-scale projects A minimum of four (4) years' experience in a role of Senior Project Manager responsible for large-scale projects valued above $10 million, with an extensive knowledge of all facets of construction and construction documents. Provide job site leadership in all areas of scheduling, safety, and quality. Experience coordinating with designers handling any critical issues pertinent to the project or the client/facility Full knowledge of the change order and cost review process and the review/approval of contractor's payment application OSHA 30 Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. We offer a comprehensive benefits package and a positive work environment Compensation range Min: $115,000 to $140,000 The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. Exact compensation will be determined on the individual candidate's qualifications and location The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. Compensation details: 00 Yearly Salary PIab40c25c6-
Project Manager (Academic Research)
The LiRo Group Syosset, New York
Project Manager (Academic Research) US-NY-Syosset Job ID: Type: Regular Full-Time # of Openings: 1 Category: Construction Management The LiRo Group Overview We are seeking a talented and experienced Construction Project Manager for projects in the Long Island area with experience overseeing sophisticated Academic Research projects where the construction budget exceeds $50 million. Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. Responsibilities Serve as Point of Contact to Client and Consultants Lead the project team as the Client's On-site Representative for all project matters Provide regular evaluation of project schedule and budget, identifying any deviations from plan and offering proposed solutions needed to meet project goals Provide QA/QC oversight for internal project team Qualifications Minimum 10+ years of successful construction project management experience with emphasis on major healthcare projects Bachelor's degree in Construction Management, Engineering, or equivalent combination of experience and education Recognized ability to lead and motivate both internal and project teams Strong communication skills at multiple project levels ranging from tradespeople to facility executives Demonstrated project success in meeting project budgets and schedules We are committed to your success, and we invest in your growth and development to unlock your full potential. Competitive Total Compensation Package Employee- Only Stock Purchase Plan Mentoring programs Continuing Education Program Employee referral bonus Volunteer/Industry association opportunities Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. -We offer a comprehensive benefits package and a positive work environment - Compensation: Minimum: $160,000 Maximum: $230,000. The range we provided is the salary that the Firm in good faith believes at the time of this position is willing to pay for the advertised position. Exact compensation will be determined on the individual candidates' qualifications and location - The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. Hill-LiRo l is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. Compensation details: 00 Yearly Salary PI1347fbd6f6-
10/25/2025
Full time
Project Manager (Academic Research) US-NY-Syosset Job ID: Type: Regular Full-Time # of Openings: 1 Category: Construction Management The LiRo Group Overview We are seeking a talented and experienced Construction Project Manager for projects in the Long Island area with experience overseeing sophisticated Academic Research projects where the construction budget exceeds $50 million. Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public and private sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ. Responsibilities Serve as Point of Contact to Client and Consultants Lead the project team as the Client's On-site Representative for all project matters Provide regular evaluation of project schedule and budget, identifying any deviations from plan and offering proposed solutions needed to meet project goals Provide QA/QC oversight for internal project team Qualifications Minimum 10+ years of successful construction project management experience with emphasis on major healthcare projects Bachelor's degree in Construction Management, Engineering, or equivalent combination of experience and education Recognized ability to lead and motivate both internal and project teams Strong communication skills at multiple project levels ranging from tradespeople to facility executives Demonstrated project success in meeting project budgets and schedules We are committed to your success, and we invest in your growth and development to unlock your full potential. Competitive Total Compensation Package Employee- Only Stock Purchase Plan Mentoring programs Continuing Education Program Employee referral bonus Volunteer/Industry association opportunities Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. -We offer a comprehensive benefits package and a positive work environment - Compensation: Minimum: $160,000 Maximum: $230,000. The range we provided is the salary that the Firm in good faith believes at the time of this position is willing to pay for the advertised position. Exact compensation will be determined on the individual candidates' qualifications and location - The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. Hill-LiRo l is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. Compensation details: 00 Yearly Salary PI1347fbd6f6-
Healthcare Project Manager
The LiRo Group Syosset, New York
Healthcare Project Manager US-NY-Syosset Job ID: Type: Regular Full-Time # of Openings: 1 Category: Management The LiRo Group Overview We are currently seeking a Healthcare Project Manager for Nassau County projects. As a leader of Program Management and Construction Management (PM/CM) services, LiRo-Hill delivers award winning Construction Management projects for public sector clients. What we do is more than construction; we play a part in moving a vision from concept to reality. LiRo-Hill is ranked 5th among the nation's top 100 CM firms (ENR 2024) and maintains a full staff exceeding 1,100 construction professionals. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Edison, NJ. LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Responsibilities Track project progress with electronic project control and scheduling systems Organize, supervise and coordinate large-scale projects involving construction management and coordination of mechanical equipment Develop and implement construction plans including confirming progress, reviewing issues and actions, and ensuring quality and safety Supervising multiple contractors and trades Client engagement, project management and oversight of project business functions such as productivity and billing Interface with senior management personnel within the client organization Prepare RFPs for 3rd Party Consultants Provide detailed management reporting to identify trends and areas for improvement Qualifications Bachelor of Science Degree, Engineering discipline. Preferably Electrical and possess a P.E. License Experience working in a hospital environment Preferably possess ASHE Certified Healthcare Constructor (CHC) certification Experience in capital project improvement and development program management with 7-10+ years of experience as a Project Manager managing large healthcare programs Strong working knowledge of programming, design, pre-construction, contract management, change management, project delivery methods, building systems/components and technology, schedule and budget oversight, safety planning and oversight, quality assurance, risk management team building, and client-facing relationship building Strong communication skills, both written and oral Chair, organize and conduct high level meetings for users and design and construction teams Proficient in Microsoft Office Suite (including Word, Excel, Power Point, Publisher, and Microsoft Project), and some level of experience using industry Project Management Control Systems (PMCS), preferably Procore or Unifier Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. We offer a comprehensive benefits package and a positive work environment Compensation : Minimum: $160,000 Maximum: $200,000. The range provided is the salary that the Firm in good faith believes at the time of the this positing is willing to pay for the advertised position . Exact compensation will be determined on the individual candidates' qualifications and location. The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. PI0b619ad22e9e-7382
10/25/2025
Full time
Healthcare Project Manager US-NY-Syosset Job ID: Type: Regular Full-Time # of Openings: 1 Category: Management The LiRo Group Overview We are currently seeking a Healthcare Project Manager for Nassau County projects. As a leader of Program Management and Construction Management (PM/CM) services, LiRo-Hill delivers award winning Construction Management projects for public sector clients. What we do is more than construction; we play a part in moving a vision from concept to reality. LiRo-Hill is ranked 5th among the nation's top 100 CM firms (ENR 2024) and maintains a full staff exceeding 1,100 construction professionals. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Edison, NJ. LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to continue being a trusted resource for our clients in the public sector. We are proud to be known as an "Integrated Construction, Design and Technology Solutions" firm and we have delivered on that label time and again. Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Responsibilities Track project progress with electronic project control and scheduling systems Organize, supervise and coordinate large-scale projects involving construction management and coordination of mechanical equipment Develop and implement construction plans including confirming progress, reviewing issues and actions, and ensuring quality and safety Supervising multiple contractors and trades Client engagement, project management and oversight of project business functions such as productivity and billing Interface with senior management personnel within the client organization Prepare RFPs for 3rd Party Consultants Provide detailed management reporting to identify trends and areas for improvement Qualifications Bachelor of Science Degree, Engineering discipline. Preferably Electrical and possess a P.E. License Experience working in a hospital environment Preferably possess ASHE Certified Healthcare Constructor (CHC) certification Experience in capital project improvement and development program management with 7-10+ years of experience as a Project Manager managing large healthcare programs Strong working knowledge of programming, design, pre-construction, contract management, change management, project delivery methods, building systems/components and technology, schedule and budget oversight, safety planning and oversight, quality assurance, risk management team building, and client-facing relationship building Strong communication skills, both written and oral Chair, organize and conduct high level meetings for users and design and construction teams Proficient in Microsoft Office Suite (including Word, Excel, Power Point, Publisher, and Microsoft Project), and some level of experience using industry Project Management Control Systems (PMCS), preferably Procore or Unifier Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. We offer a comprehensive benefits package and a positive work environment Compensation : Minimum: $160,000 Maximum: $200,000. The range provided is the salary that the Firm in good faith believes at the time of the this positing is willing to pay for the advertised position . Exact compensation will be determined on the individual candidates' qualifications and location. The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. PI0b619ad22e9e-7382
SSM Health
Associate Medical Director, Primary Care, Monroe, Wisconsin
SSM Health Monroe, Wisconsin
Pay Transparency: SSM Health is an Equal Opportunity Employer: Community Description: About SSM Health Monroe Hospital: SSM Health is recruiting for a Primary Care Physician Associate Medical Director in Monroe, Wisconsin. Total Associate Medical Director time each week is 8 hours, completed in two 4 hour blocks during the week. The provider will have a set outpatient clinic practice of anywhere to .6-.8 FTE. The Associate Medical Director position will be .2 FTE Associate Medical Director for Primary Care duties include: Develop personal relationships with each local provider Facilitate new provider check ins for practices under purview Peer contact for providers within purview Workday tasks for assigned providers Collaborate with manager for provider or workflow issues within practice PIP or disciplinary actions Organization and primary care aligned leader, not site chief Qualifications: Experience preferred MD/DO Board Certified or Board Eligible Ability to obtain a Wisconsin medical license Benefits: Comprehensive benefit package exclusively designed for physicians which includes: annual CME dollars, immediate vacation/CME time off, guaranteed salary the first two years, 401K multi-funded account, and a generous sign-on bonus. At SSM Health Monroe Hospital, a state-of-the-art, 58-bed facility built in 2012, our goal is to serve the community and play an active role in it. From pediatrics to senior health, we take the time to listen and understand the needs of all our patients. We consistently offer the latest advances in medical services through individualized patient treatment. The inpatient and intensive care departments are staffed by a team of nine hospitalists and average approximately 2,000 inpatient admissions per year. Our Family Birth Suites offer seven labor-delivery-recovery (LDR) suites, 5 medical/surgical rooms, and its own operating room. SSM Health Monroe Hospital averages 475 births per year. SSM Health in Monroe also includes rural family medicine residency and emergency medicine fellowship programs. Monroe, in the heart of Green County, blends Swiss heritage with small-town charm. Known as the Swiss Cheese Capital of the USA, it celebrates its rich dairy tradition with local cheese factories, craft breweries, and the popular Cheese Days festival. You'll discover unique shops, cozy caf&233;s, and beautifully preserved architecture in the historic downtown square. Outdoor lovers can explore scenic bike trails, parks, and nearby lakes. With excellent schools and affordable living, Monroe provides health care professionals with an ideal place to build their careers and enjoy a fulfilling lifestyle in a welcoming, family-friendly environment. SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law. To view all of our current provider career opportunities, visit SSM Health values the unique contributions each team member brings to our organization. Compensation for this role is based on a variety of factors including relevant experience, medical specialty, labor market, and other qualifications. The posted pay range for this position is what SSM Health reasonably expects, in good faith, to offer based on the circumstances at the time of posting. This position may also be eligible for incentive pay. SSM Health may ultimately pay more or less than the posted range as permitted by law. For the clinicians at SSM Health, being here means being part of a heartful heritage of healing. It?s an opportunity to further a caring legacy while advancing medicine with an esteemed organization that encourages collaboration, empowers innovation, supports growth, and seeks to elevate care for everyone we serve.
10/25/2025
Full time
Pay Transparency: SSM Health is an Equal Opportunity Employer: Community Description: About SSM Health Monroe Hospital: SSM Health is recruiting for a Primary Care Physician Associate Medical Director in Monroe, Wisconsin. Total Associate Medical Director time each week is 8 hours, completed in two 4 hour blocks during the week. The provider will have a set outpatient clinic practice of anywhere to .6-.8 FTE. The Associate Medical Director position will be .2 FTE Associate Medical Director for Primary Care duties include: Develop personal relationships with each local provider Facilitate new provider check ins for practices under purview Peer contact for providers within purview Workday tasks for assigned providers Collaborate with manager for provider or workflow issues within practice PIP or disciplinary actions Organization and primary care aligned leader, not site chief Qualifications: Experience preferred MD/DO Board Certified or Board Eligible Ability to obtain a Wisconsin medical license Benefits: Comprehensive benefit package exclusively designed for physicians which includes: annual CME dollars, immediate vacation/CME time off, guaranteed salary the first two years, 401K multi-funded account, and a generous sign-on bonus. At SSM Health Monroe Hospital, a state-of-the-art, 58-bed facility built in 2012, our goal is to serve the community and play an active role in it. From pediatrics to senior health, we take the time to listen and understand the needs of all our patients. We consistently offer the latest advances in medical services through individualized patient treatment. The inpatient and intensive care departments are staffed by a team of nine hospitalists and average approximately 2,000 inpatient admissions per year. Our Family Birth Suites offer seven labor-delivery-recovery (LDR) suites, 5 medical/surgical rooms, and its own operating room. SSM Health Monroe Hospital averages 475 births per year. SSM Health in Monroe also includes rural family medicine residency and emergency medicine fellowship programs. Monroe, in the heart of Green County, blends Swiss heritage with small-town charm. Known as the Swiss Cheese Capital of the USA, it celebrates its rich dairy tradition with local cheese factories, craft breweries, and the popular Cheese Days festival. You'll discover unique shops, cozy caf&233;s, and beautifully preserved architecture in the historic downtown square. Outdoor lovers can explore scenic bike trails, parks, and nearby lakes. With excellent schools and affordable living, Monroe provides health care professionals with an ideal place to build their careers and enjoy a fulfilling lifestyle in a welcoming, family-friendly environment. SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law. To view all of our current provider career opportunities, visit SSM Health values the unique contributions each team member brings to our organization. Compensation for this role is based on a variety of factors including relevant experience, medical specialty, labor market, and other qualifications. The posted pay range for this position is what SSM Health reasonably expects, in good faith, to offer based on the circumstances at the time of posting. This position may also be eligible for incentive pay. SSM Health may ultimately pay more or less than the posted range as permitted by law. For the clinicians at SSM Health, being here means being part of a heartful heritage of healing. It?s an opportunity to further a caring legacy while advancing medicine with an esteemed organization that encourages collaboration, empowers innovation, supports growth, and seeks to elevate care for everyone we serve.
Department of Veterans Affairs
Primary Care (Deputy Chief)
Department of Veterans Affairs Alexandria, Louisiana
Make a Difference in Veteran Care While Enjoying Southern Hospitality in Louisiana! The Alexandria VA Health Care Network in Louisiana is dedicated to advocating for a Whole Health System of care in each of our Medical Centers. This innovative approach empowers and equips our Veterans to take charge of their health and well-being, allowing them to live life to the fullest. As part of this dynamic team, you will be instrumental in creating personalized health plans for our Veterans, fostering healing relationships and environments, and connecting them back to their community. This aligns with the Veterans Health Administration (VHA) Mission Statement to honor America's Veterans by providing exceptional healthcare that improves their health and well-being. Deputy Chief of Primary Care Key Responsibilities: Typical Shift: M-F, 8am-4:30pm, (extended hours as needed) This position is telehealth eligible (virtual visits- video, remote care by telephone) Provides clinical care on an as-needed (prn) float basis Administrative/managerial responsibilities include the southern Community Based Outpatient Clinics (CBOC); e.g. Lafayette, Jennings, and Lake Charles Leadership duties include direction for primary care providers, clinical leaders, and administrative support staff (southern CBOC s) Acting Chief in the absence of Chief of Primary Care Protected administrative time Access to Clinical Pharmacists and Clinical Psychologists at each location May qualify for the Education Debt Reduction Program (up to $200K over a 5-year period) Preferred Experience: Board Certified in Internal/Family Medicine Supervisory/Administrative experience preferred Must be a U.S. Citizen. Non-Citizen candidates will be considered if a U.S. Citizen is not found Current full and unrestricted license to practice medicine or surgery in a State, Territory, or Commonwealth of the United States or District of Columbia. What We Offer: Competitive Salary: $232,000 - $343,000 Generous Paid Time Off: 50-55 days per year, including 26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays. Retirement Benefits: Traditional federal pension (5 years vesting) and a federal 401K with up to 5% contributions by VA. Comprehensive Insurance: Federal health/vision/dental/term life/long-term care, with many programs carrying into retirement. Flexibility: No physician employment contract and no significant restriction on Professional Development: Up to 5 days paid leave and reimbursement of $1,000 per Malpractice: Free liability protection with tail coverage provided If you are passionate about making a real difference in the lives of Veterans and looking for an enriching living experience, contact me today! OR book an appointment with me to discuss this exciting opportunity! Click Here Note: If you have previously applied for this position, your application has already been reviewed. E mbrace a fulfilling career and a peaceful life in Louisiana. Join us and be part of the journey to honor America's Veterans!" Compensation Information: $232000.00 / Annually - $343000.00 / Annually
10/25/2025
Full time
Make a Difference in Veteran Care While Enjoying Southern Hospitality in Louisiana! The Alexandria VA Health Care Network in Louisiana is dedicated to advocating for a Whole Health System of care in each of our Medical Centers. This innovative approach empowers and equips our Veterans to take charge of their health and well-being, allowing them to live life to the fullest. As part of this dynamic team, you will be instrumental in creating personalized health plans for our Veterans, fostering healing relationships and environments, and connecting them back to their community. This aligns with the Veterans Health Administration (VHA) Mission Statement to honor America's Veterans by providing exceptional healthcare that improves their health and well-being. Deputy Chief of Primary Care Key Responsibilities: Typical Shift: M-F, 8am-4:30pm, (extended hours as needed) This position is telehealth eligible (virtual visits- video, remote care by telephone) Provides clinical care on an as-needed (prn) float basis Administrative/managerial responsibilities include the southern Community Based Outpatient Clinics (CBOC); e.g. Lafayette, Jennings, and Lake Charles Leadership duties include direction for primary care providers, clinical leaders, and administrative support staff (southern CBOC s) Acting Chief in the absence of Chief of Primary Care Protected administrative time Access to Clinical Pharmacists and Clinical Psychologists at each location May qualify for the Education Debt Reduction Program (up to $200K over a 5-year period) Preferred Experience: Board Certified in Internal/Family Medicine Supervisory/Administrative experience preferred Must be a U.S. Citizen. Non-Citizen candidates will be considered if a U.S. Citizen is not found Current full and unrestricted license to practice medicine or surgery in a State, Territory, or Commonwealth of the United States or District of Columbia. What We Offer: Competitive Salary: $232,000 - $343,000 Generous Paid Time Off: 50-55 days per year, including 26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays. Retirement Benefits: Traditional federal pension (5 years vesting) and a federal 401K with up to 5% contributions by VA. Comprehensive Insurance: Federal health/vision/dental/term life/long-term care, with many programs carrying into retirement. Flexibility: No physician employment contract and no significant restriction on Professional Development: Up to 5 days paid leave and reimbursement of $1,000 per Malpractice: Free liability protection with tail coverage provided If you are passionate about making a real difference in the lives of Veterans and looking for an enriching living experience, contact me today! OR book an appointment with me to discuss this exciting opportunity! Click Here Note: If you have previously applied for this position, your application has already been reviewed. E mbrace a fulfilling career and a peaceful life in Louisiana. Join us and be part of the journey to honor America's Veterans!" Compensation Information: $232000.00 / Annually - $343000.00 / Annually
Department of Veterans Affairs
Section Chief of Ophthalmology
Department of Veterans Affairs Fayetteville, North Carolina
Section Chief Ophthalmologist opportunity with Fayetteville NC Veteran Affairs Medical Center (VAMC) The Fayetteville NC VAMC Surgical Care Service Line is seeking a Section Chief of Ophthalmology. You will care for veterans in the outpatient clinic, operating room and would be the Site Director for UNC ophthalmology residents. The Fayetteville VA Eye Section is a fully integrated service with ophthalmologists, optometrists, low vision staff, nurse case managers, nursing staff, and an RCI consult team. Throughout the Fayetteville VA Eye Section there is dedicated technician support, on-site lasers, and on-site optical shops. Candidates Qualifications: 1. US Citizen 2. Board Certified in Ophthalmology 3. Previous leadership experience is preferred. The staffing is 1 Section Chief and 2 Staff Ophthalmologists with several fee for service providers and UNC staff. The Fayetteville VAMC provides health care services to approximately 80,000 Veterans in 19-counties within southeastern North Carolina. Our facilities include the Fayetteville VA Medical Center, two health care centers, one in Fayetteville and one in Wilmington, and 18 outpatient clinics. Teaching and learning The Fayetteville VAMC has affiliations with 44 colleges and universities that include 112 programs, including a stand-alone Dental Advanced Education in General Dentistry residency program that collaborates with Fort Bragg dental training facilities. Primary clinical affiliations include: University of North Carolina-Chapel Hill School of Medicine, Department of Ophthalmology East Carolina University Brody School of Medicine Campbell University Pharmacy Residency Program Work Schedule: Full-time, primarily day shift Mon-Fri 8:00 to 4:30 pm with secondary call. Residents take call first and then attendees backup if needed. Recruitment or Relocation Incentive (Sign-on Bonus): May Be Authorized (reachout for details) Education Debt Reduction Program (Student Loan Repayment): Position eligible for up to $200,000 over 5 years with a maximum of $40K per year. Paid Time Off: 50-55 days of annual paid time offer per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME). Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA. Compensation Information: $335000.00 / annually - $400000.00 / annuallyDetails: Up to an additional $15K per year for performance bonus. Up to $200k for med school loan assistance may be available.
10/25/2025
Full time
Section Chief Ophthalmologist opportunity with Fayetteville NC Veteran Affairs Medical Center (VAMC) The Fayetteville NC VAMC Surgical Care Service Line is seeking a Section Chief of Ophthalmology. You will care for veterans in the outpatient clinic, operating room and would be the Site Director for UNC ophthalmology residents. The Fayetteville VA Eye Section is a fully integrated service with ophthalmologists, optometrists, low vision staff, nurse case managers, nursing staff, and an RCI consult team. Throughout the Fayetteville VA Eye Section there is dedicated technician support, on-site lasers, and on-site optical shops. Candidates Qualifications: 1. US Citizen 2. Board Certified in Ophthalmology 3. Previous leadership experience is preferred. The staffing is 1 Section Chief and 2 Staff Ophthalmologists with several fee for service providers and UNC staff. The Fayetteville VAMC provides health care services to approximately 80,000 Veterans in 19-counties within southeastern North Carolina. Our facilities include the Fayetteville VA Medical Center, two health care centers, one in Fayetteville and one in Wilmington, and 18 outpatient clinics. Teaching and learning The Fayetteville VAMC has affiliations with 44 colleges and universities that include 112 programs, including a stand-alone Dental Advanced Education in General Dentistry residency program that collaborates with Fort Bragg dental training facilities. Primary clinical affiliations include: University of North Carolina-Chapel Hill School of Medicine, Department of Ophthalmology East Carolina University Brody School of Medicine Campbell University Pharmacy Residency Program Work Schedule: Full-time, primarily day shift Mon-Fri 8:00 to 4:30 pm with secondary call. Residents take call first and then attendees backup if needed. Recruitment or Relocation Incentive (Sign-on Bonus): May Be Authorized (reachout for details) Education Debt Reduction Program (Student Loan Repayment): Position eligible for up to $200,000 over 5 years with a maximum of $40K per year. Paid Time Off: 50-55 days of annual paid time offer per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME). Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA. Compensation Information: $335000.00 / annually - $400000.00 / annuallyDetails: Up to an additional $15K per year for performance bonus. Up to $200k for med school loan assistance may be available.
USAA
Director, Retirement Income - Life Company
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelors degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or masters degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelors degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or masters degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
USAA
Director, Retirement Income - Life Company
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director, Retirement Income - Life Company
USAA Tempe, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director, Retirement Income - Life Company
USAA Scottsdale, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director, Retirement Income - Life Company
USAA Paradise Valley, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director, Retirement Income - Life Company
USAA Glendale, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Business Risk and Controls Advisor Lead - Bank
USAA Plano, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're looking for a proactive individual to champion risk awareness and boost the effectiveness of our risk and compliance programs. You'll team up with various departments, including Compliance, Risk Management, Operations, IT, and even Regulators, to support important risk and compliance projects. You'll play a key role in ensuring our leaders follow the risk framework, oversee business controls, evaluate how well those controls are working, identify any weak spots, and help fix them. You'll also be involved in audits and regulatory exams and monitor our first line of defense to keep our risks low and our controls strong. If you're a critical thinker who can analyze data to find key insights and strengthen our defenses, we want you! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Direct and oversee multiple initiatives in support of risk and/or regulatory compliance related initiatives including but not limited to oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk Control Self-Assessments, procedure governance, control design, new product controls, Company or Staff Agencies Third Party Governance, or quality governance. Apply an integrated understanding of risk and regulatory compliance to include business strategies and solutions. Responsible for data analysis, report preparation and trend analysis, using business intelligence tools. Design solutions for unanswered business questions and anticipates future business needs. Direct, organize and oversee action plans designed to enhance governance practices in alignment with frameworks. Influence and develop innovative solutions to mitigate risk and prevent risk exposures which result in significant business impacts. Lead the most complex projects involving cross-functional areas. Define and outline new approaches to problem resolution and leads project team from concept through implementation. Counsel senior management on the status of their control environment related to risk identification and control weaknesses. Identify critical areas to monitor and raises issues and findings to appropriate partners. Serve as a primary resource to cross functional team members and advises on risk mitigation opportunities. Stay informed of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with policies and procedures. What you have: Bachelors degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum 8 years' experience supporting risk-related, compliance related, or business control design activities; OR 8 years' experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 6 years' experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 4 years' experience supporting risk-related, and/or compliance-related, or business control design activities. Knowledge of federal laws, rules, regulations, and applicable guidance to area supported for example: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA. What sets you apart: Subject matter expertise in bank consumer protection regulatory compliance, with deep proficiency in one or more bank product lines and broad generalist knowledge across all product lines. Demonstrated experience researching, analyzing, and testing regulatory requirements, with a focus on practical application and business impact. Exceptional critical thinking skills, intellectual curiosity, strong attention to detail, and effective organizational capabilities. Proven ability to lead complex testing engagements from initial planning through execution and final delivery, ensuring thoroughness and accuracy. Strong relationship-building and influencing skills, with a track record of collaborating effectively with business partners to drive meaningful change. Excellent written and verbal communication. Comprehensive understanding of Process, Risk, and Control Inventories (PRCI) and Risk & Control Self-Assessments (RCSA), including the ability to credibly challenge risk/control linkages and identify coverage gaps. Certified Regulatory Compliance Manager (CRCM) or Juris Doctor (JD) strongly preferred. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're looking for a proactive individual to champion risk awareness and boost the effectiveness of our risk and compliance programs. You'll team up with various departments, including Compliance, Risk Management, Operations, IT, and even Regulators, to support important risk and compliance projects. You'll play a key role in ensuring our leaders follow the risk framework, oversee business controls, evaluate how well those controls are working, identify any weak spots, and help fix them. You'll also be involved in audits and regulatory exams and monitor our first line of defense to keep our risks low and our controls strong. If you're a critical thinker who can analyze data to find key insights and strengthen our defenses, we want you! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Direct and oversee multiple initiatives in support of risk and/or regulatory compliance related initiatives including but not limited to oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk Control Self-Assessments, procedure governance, control design, new product controls, Company or Staff Agencies Third Party Governance, or quality governance. Apply an integrated understanding of risk and regulatory compliance to include business strategies and solutions. Responsible for data analysis, report preparation and trend analysis, using business intelligence tools. Design solutions for unanswered business questions and anticipates future business needs. Direct, organize and oversee action plans designed to enhance governance practices in alignment with frameworks. Influence and develop innovative solutions to mitigate risk and prevent risk exposures which result in significant business impacts. Lead the most complex projects involving cross-functional areas. Define and outline new approaches to problem resolution and leads project team from concept through implementation. Counsel senior management on the status of their control environment related to risk identification and control weaknesses. Identify critical areas to monitor and raises issues and findings to appropriate partners. Serve as a primary resource to cross functional team members and advises on risk mitigation opportunities. Stay informed of changes to the regulatory environment to ensure proper compliance with processes and requirements are followed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with policies and procedures. What you have: Bachelors degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum 8 years' experience supporting risk-related, compliance related, or business control design activities; OR 8 years' experience in a relevant quantitative field; OR Advanced degree or designation in a risk management or quantitative field, and 6 years' experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative field, and 4 years' experience supporting risk-related, and/or compliance-related, or business control design activities. Knowledge of federal laws, rules, regulations, and applicable guidance to area supported for example: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA. What sets you apart: Subject matter expertise in bank consumer protection regulatory compliance, with deep proficiency in one or more bank product lines and broad generalist knowledge across all product lines. Demonstrated experience researching, analyzing, and testing regulatory requirements, with a focus on practical application and business impact. Exceptional critical thinking skills, intellectual curiosity, strong attention to detail, and effective organizational capabilities. Proven ability to lead complex testing engagements from initial planning through execution and final delivery, ensuring thoroughness and accuracy. Strong relationship-building and influencing skills, with a track record of collaborating effectively with business partners to drive meaningful change. Excellent written and verbal communication. Comprehensive understanding of Process, Risk, and Control Inventories (PRCI) and Risk & Control Self-Assessments (RCSA), including the ability to credibly challenge risk/control linkages and identify coverage gaps. Certified Regulatory Compliance Manager (CRCM) or Juris Doctor (JD) strongly preferred. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $127,310.00 - $243,340.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
Mattress Store Manager
Tempur Sealy Burlingame, California
Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic , Sealy and Stearns & Foster . We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING: Generous Paid Time Off: You will receive 27 paid days off on an annual basis. During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law. Your paid time off will consist of: 80 holiday hours (this is a combination of fixed dates and floating holidays) 80 vacation hours (10 vacation days) 56 sick leave hours (7 sick days) Competitive Medical, Dental & other wellness programs Disability and Life Company Paid 401(k) Retirement Plan Options Generous Employee Purchase Discounts Free sleep set after 90 days of successful employment Pay Range: $65,000-$85,000 PLUS Monthly Incentive Based On Sales Metrics What You'll Do (Essential Duties and Responsibilities): Maintain responsibility for the overall management and leadership of a Tempur Sealy retail store. Maintain primary responsibility for the sales performance of the retail store. Ensure that financial objectives and controls are consistently and correctly managed. Manage the customer experience being provided by the sales team at all points in the sales process. Recruit, hire, and be responsible for developing the sales team. Provide the lead example in delivering premium customer service and building productive relationships. Ensure that the sales team is appropriately trained to provide a premium customer-service experience. Maintain high standards of visual merchandising and brand presentation at all times. Drive brand awareness and brand advocacy in the store's local market and across the region. Work with the Retail Stores Director to ensure appropriate performance goals are set and achieved for the store and for all team members. Perform other duties as assigned. Requirements What You'll Need (Qualifications): A bachelor's degree is preferred. 4 years of retail experience, with 2 years of management experience. Strong sales skills in a consultative environment Demonstrated ability to effectively lead, direct, and train others in a store setting Skilled at current best practice retail methods, procedures, and standards Demonstrated team player able to both lead and follow Flexibility in work schedule reflecting the needs and patterns of store hours Fluency with current retail software / computer systems Must be able to stand for long periods of time and occasionally lifting items with or without assistance. Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
10/25/2025
Full time
Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic , Sealy and Stearns & Foster . We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING: Generous Paid Time Off: You will receive 27 paid days off on an annual basis. During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law. Your paid time off will consist of: 80 holiday hours (this is a combination of fixed dates and floating holidays) 80 vacation hours (10 vacation days) 56 sick leave hours (7 sick days) Competitive Medical, Dental & other wellness programs Disability and Life Company Paid 401(k) Retirement Plan Options Generous Employee Purchase Discounts Free sleep set after 90 days of successful employment Pay Range: $65,000-$85,000 PLUS Monthly Incentive Based On Sales Metrics What You'll Do (Essential Duties and Responsibilities): Maintain responsibility for the overall management and leadership of a Tempur Sealy retail store. Maintain primary responsibility for the sales performance of the retail store. Ensure that financial objectives and controls are consistently and correctly managed. Manage the customer experience being provided by the sales team at all points in the sales process. Recruit, hire, and be responsible for developing the sales team. Provide the lead example in delivering premium customer service and building productive relationships. Ensure that the sales team is appropriately trained to provide a premium customer-service experience. Maintain high standards of visual merchandising and brand presentation at all times. Drive brand awareness and brand advocacy in the store's local market and across the region. Work with the Retail Stores Director to ensure appropriate performance goals are set and achieved for the store and for all team members. Perform other duties as assigned. Requirements What You'll Need (Qualifications): A bachelor's degree is preferred. 4 years of retail experience, with 2 years of management experience. Strong sales skills in a consultative environment Demonstrated ability to effectively lead, direct, and train others in a store setting Skilled at current best practice retail methods, procedures, and standards Demonstrated team player able to both lead and follow Flexibility in work schedule reflecting the needs and patterns of store hours Fluency with current retail software / computer systems Must be able to stand for long periods of time and occasionally lifting items with or without assistance. Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Supervisor-Direct Sales
TDS Telecom Spokane, Washington
Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? We are looking for our next Direct Sales Supervisor to join our team, and that could be you! Do you love sales, leadership, and the ability to help others achieve their goals? Are you motivated by the opportunity to work for a growing company with a brand and product you believe in? This may just be next step in your career you've been looking for. Location: Our local office is based in Spokane, WA. What You'll Do: As a Direct Sales Supervisor on our team, you will coach and develop a team of Direct Sales Representatives to meet and/or exceed their sales revenue targets, grow the customer base, and evaluate all aspects of consumer sales to ensure we are aligned with TDS's mission and values. You will direct, supervise, train and evaluate the performance of your direct team and are responsible for ensuring day-to-day application of organizational policies and procedures. You will also be responsible for growing TDS revenues by acquiring new residential customers, and selling new products to our existing residential customers. So, if you love to coach and help develop others to grow and meet their financial goals .Keep reading! Responsibilities : Hire, motivate and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations, including conducting quarterly and annual performance reviews, providing day-to-day guidance to sales staff, conducting scheduled team meetings, and handling employee issues in conjunction with Human Resources as they arise. Contact cold and warm potential customers in person and via telephone to educate them on voice, data, and television services provided by TDS and obtain appointments. Write and submit accurate and timely orders that abide by the established sales process. Oversee orders from sales staff that are received from customers and remit orders in timely fashion while abiding by the established sales process. Manage customer accounts from the initial sale through installation process. Perform telephone follow-ups on all sales after install to ensure customer satisfaction. Submit/report weekly and monthly sales achievements to upper management in a manner consistent with manager specifications. Meet with local satellite distributors and apartment owners to roll out TDS' referral program. Maintain technical knowledge and interpersonal skills necessary to achieve success in position. Other duties and responsibilities as assigned Qualifications : Required Qualifications Associates degree (or higher) -OR- 2+ years professional work experience. 2+ years outside sales experience 1+ year supervisory experience Must have and maintain a valid driver's license and be willing and able to travel based on the needs of the business Other Qualifications Understanding of the telecommunication industry, including products and services. Track record of success in residential sales. Excellent verbal and written communication skills including the ability to convincingly persuade others as evidenced in person interviews and via telephone. Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, and making decisions. Computer literacy (i.e., Excel, Word, email, Internet). Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. With our uncapped commission incentives, you'll have unlimited earning potential! Pay Range (Hr./Yr.):$71,500.00/Yr. - $116,200.00/Yr.
10/25/2025
Full time
Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? We are looking for our next Direct Sales Supervisor to join our team, and that could be you! Do you love sales, leadership, and the ability to help others achieve their goals? Are you motivated by the opportunity to work for a growing company with a brand and product you believe in? This may just be next step in your career you've been looking for. Location: Our local office is based in Spokane, WA. What You'll Do: As a Direct Sales Supervisor on our team, you will coach and develop a team of Direct Sales Representatives to meet and/or exceed their sales revenue targets, grow the customer base, and evaluate all aspects of consumer sales to ensure we are aligned with TDS's mission and values. You will direct, supervise, train and evaluate the performance of your direct team and are responsible for ensuring day-to-day application of organizational policies and procedures. You will also be responsible for growing TDS revenues by acquiring new residential customers, and selling new products to our existing residential customers. So, if you love to coach and help develop others to grow and meet their financial goals .Keep reading! Responsibilities : Hire, motivate and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations, including conducting quarterly and annual performance reviews, providing day-to-day guidance to sales staff, conducting scheduled team meetings, and handling employee issues in conjunction with Human Resources as they arise. Contact cold and warm potential customers in person and via telephone to educate them on voice, data, and television services provided by TDS and obtain appointments. Write and submit accurate and timely orders that abide by the established sales process. Oversee orders from sales staff that are received from customers and remit orders in timely fashion while abiding by the established sales process. Manage customer accounts from the initial sale through installation process. Perform telephone follow-ups on all sales after install to ensure customer satisfaction. Submit/report weekly and monthly sales achievements to upper management in a manner consistent with manager specifications. Meet with local satellite distributors and apartment owners to roll out TDS' referral program. Maintain technical knowledge and interpersonal skills necessary to achieve success in position. Other duties and responsibilities as assigned Qualifications : Required Qualifications Associates degree (or higher) -OR- 2+ years professional work experience. 2+ years outside sales experience 1+ year supervisory experience Must have and maintain a valid driver's license and be willing and able to travel based on the needs of the business Other Qualifications Understanding of the telecommunication industry, including products and services. Track record of success in residential sales. Excellent verbal and written communication skills including the ability to convincingly persuade others as evidenced in person interviews and via telephone. Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, and making decisions. Computer literacy (i.e., Excel, Word, email, Internet). Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. With our uncapped commission incentives, you'll have unlimited earning potential! Pay Range (Hr./Yr.):$71,500.00/Yr. - $116,200.00/Yr.
Director AOS and Performance Management
Airbus Americas, Inc. Kinston, North Carolina
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminacio n (Spanish) Job Description: This role is contingent upon obtaining all necessary regulatory approvals and the successful closing of a transaction which will result in establishing a new Airbus Affiliate in Kinston, NC (the Kinston Affiliate ). The Director Airbus Operating System and Performance Management would be an employee of the Kinston Affiliate. Airbus Americas, Inc is looking for a Director AOS and Performance Management to join our Digital Operations team based in Kinston, NC. AOS (Airbus Operating System) is the standardized way of working to continuously improve our business performance, based on lean principles. It provides the best ways of working for the different multi-functional teams at all levels and across the organization. Continuously improving our performance is our main driver. Leading our teams under the same goals, increasing their autonomy and making them grow is the only way to succeed. AOS secures the alignment between the objectives and the day to day activities of the teams at every level of the organization. How We Care for You: Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ( ESOP ) Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ( EAP ) and other supplemental benefit coverages. Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. Your Challenges: Team Management and strategy: 70% Leading a team of high skilled and qualified AOS Senior Experts at the site Team Management including People Development, Coaching and Mentoring Owns the Site performance governance process and ensures proper drumbeat of agreed Key Performance Indicators in line with site objectives and strategy and thorough follow-up and tracking of continuous improvement plans and alerts SLT members and functional leaders when action plans are not diligently delivered. Set up and drive governance and steering at executive levels (with Senior Leadership Teams), securing an AOS deployment roadmap (architecture, ensure roadmap content) and a consolidated AOS strategy to support the new industrial set up of the line, industrialization, secure ramp up and future rates. Define overall AOS architecture for new production line from project phase to entry into service, ensuring consistency of AOS across Airbus and new production line, defining the blue sky/future of AOS and operational roadmap (3-5 year vision) Respond to any question in regards to AOS (philosophy, strategy, tactics, and technique), understand and promote AOS + MES benefits Improve business efficiency and results achievement by advising plant stakeholders at senior manager level on business priorities and how to make the most of the standards, methods and associated behaviors, the jobholder will identify which AOS standards best match the new production line to achieve the benchmark and best in class manufacturing area. Facilitate workshops on dedicated topics in complex situations or for training purposes (vision, Hoshin Kanri, macro VSM, kaizen, etc.) Run and facilitate specific site General Manager Gembas and shop floor exercises coaching and influencing executive management. Pilot the AOS standards first implementation in the new FAL following the AOS deployment strategy with a "we do, you do" logic. Under the lead of the Site General Manager, the Head of AOS and Performance management owns the Site performance governance process and ensures proper drumbeat of agreed Key Performance Indicators in line with site objectives and strategy and thorough follow-up and tracking of continuous improvement plans and alerts SLT members and functional leaders when action plans are not diligently delivered. Development, Industrial Assessment and Diagnosis: 10% Support development of AOS standards to answer the business issues & priorities. As per AOS/Lean brick 6 phase methodology: Stake, Standard way of working, Pilot, Learning solution, Deployment plan and Assessment Assess standard implementation is at the right level through the implementation checklist Lead assessments of industrial maturity integrating operations performance & AOS standard adherence Lead industrial task forces: diagnosis, solution definition and implementation, results achievement Advise managers on how to improve performance by running specific AOS diagnosis (Macro-VSM, shop-floor observations, etc.) Coaching, Influencing and Training: 20% Lead Training strategy on AOS for employees at all levels (Executive and Senior Management Team, Management Teams) Design and provide on-the-job coaching of the AOS deployment architecture strategy with operational and local teams Design strategies for coaching, mentoring & training in regards to change management, Lean and AOS standards/tools Provide knowledge transfer in dedicated manufacturing areas/populations to local plant/FAL teams Growing the knowledge and autonomy of business managers by supporting the implementation of AOS/Lean standards & continuous improvement solutions in manufacturing areas. Facilitate / co-lead / support training development and deployment Promoting the use of internal good practices and external benchmarking by acting transversally with the extended manufacturing communities Your Boarding Pass: Bachelor degree in Manufacturing or Industrial Engineering or Business preferred 10-15 years experience in Lean/continuous improvement operations demonstrating tangible & sustainable results or equivalent Solid knowledge and understanding of industrialization principles, manufacturing processes and production management. Experienced in project management, including multi-functional teams and financial aspects Able to demonstrate operational experience in the implementation and optimization of industrial systems (conception phase, implementation, management of production processes) Good communication skills, active listening and a proactive approach to problem solving & decision making Proven coaching / training competencies, Leadership, Assertiveness to influence and challenge the status quo Fluency in local language mandatory / English negotiation level 10% Domestic and International Licensure/Certifications: Lean six sigma, Master Black Belt or equivalent preferred Knowledge, Skills, Demonstrated Capabilities: Ability and experience to train managers, technicians and operators Deep knowledge and experience of Operational excellence, continuous improvement AOS lean manufacturing and management / problem solving Good knowledge and experience in industrial engineering, quality tools, problem solving, logistics engineering and process optimization (APICS basic level, lean/Six Sigma Black Belt, Kepner Tregoe or equivalent) Experience in leading lean manufacturing workshops such as kaizen, VSM, SMED, 5S, etc. - Experience in operations management within a best-in-class lean environment Coaching skills and experience with communication competences Ability to inspire and give meaning Aeronautical manufacturing basics Capability to design strategies for change management, coaching, mentoring and training Eligibility: Eligible for employment in the US Direct Reports: Yes Physical Requirements: Able to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions Able to engage in conversation in office settings Able to hear safety alerts and warning signals. Able to engage in conversations in person and via electronic means and deliver information to groups of varying size. Equipment Operation Able to operate a wide range of personal and office electronic equipment. Carrying: able to occasionally carry up to 30lbs/14kg which engaging in training, addressing production issues or as part of continuous improvement projects. Lifting: able to occasionally lift up to 30lbs/14kg. Pushing/Pulling: able to push/pull items in office areas. Sitting: able to sit for extended periods of time at computer and in meetings. . click apply for full job details
10/25/2025
Full time
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminacio n (Spanish) Job Description: This role is contingent upon obtaining all necessary regulatory approvals and the successful closing of a transaction which will result in establishing a new Airbus Affiliate in Kinston, NC (the Kinston Affiliate ). The Director Airbus Operating System and Performance Management would be an employee of the Kinston Affiliate. Airbus Americas, Inc is looking for a Director AOS and Performance Management to join our Digital Operations team based in Kinston, NC. AOS (Airbus Operating System) is the standardized way of working to continuously improve our business performance, based on lean principles. It provides the best ways of working for the different multi-functional teams at all levels and across the organization. Continuously improving our performance is our main driver. Leading our teams under the same goals, increasing their autonomy and making them grow is the only way to succeed. AOS secures the alignment between the objectives and the day to day activities of the teams at every level of the organization. How We Care for You: Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ( ESOP ) Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ( EAP ) and other supplemental benefit coverages. Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. Your Challenges: Team Management and strategy: 70% Leading a team of high skilled and qualified AOS Senior Experts at the site Team Management including People Development, Coaching and Mentoring Owns the Site performance governance process and ensures proper drumbeat of agreed Key Performance Indicators in line with site objectives and strategy and thorough follow-up and tracking of continuous improvement plans and alerts SLT members and functional leaders when action plans are not diligently delivered. Set up and drive governance and steering at executive levels (with Senior Leadership Teams), securing an AOS deployment roadmap (architecture, ensure roadmap content) and a consolidated AOS strategy to support the new industrial set up of the line, industrialization, secure ramp up and future rates. Define overall AOS architecture for new production line from project phase to entry into service, ensuring consistency of AOS across Airbus and new production line, defining the blue sky/future of AOS and operational roadmap (3-5 year vision) Respond to any question in regards to AOS (philosophy, strategy, tactics, and technique), understand and promote AOS + MES benefits Improve business efficiency and results achievement by advising plant stakeholders at senior manager level on business priorities and how to make the most of the standards, methods and associated behaviors, the jobholder will identify which AOS standards best match the new production line to achieve the benchmark and best in class manufacturing area. Facilitate workshops on dedicated topics in complex situations or for training purposes (vision, Hoshin Kanri, macro VSM, kaizen, etc.) Run and facilitate specific site General Manager Gembas and shop floor exercises coaching and influencing executive management. Pilot the AOS standards first implementation in the new FAL following the AOS deployment strategy with a "we do, you do" logic. Under the lead of the Site General Manager, the Head of AOS and Performance management owns the Site performance governance process and ensures proper drumbeat of agreed Key Performance Indicators in line with site objectives and strategy and thorough follow-up and tracking of continuous improvement plans and alerts SLT members and functional leaders when action plans are not diligently delivered. Development, Industrial Assessment and Diagnosis: 10% Support development of AOS standards to answer the business issues & priorities. As per AOS/Lean brick 6 phase methodology: Stake, Standard way of working, Pilot, Learning solution, Deployment plan and Assessment Assess standard implementation is at the right level through the implementation checklist Lead assessments of industrial maturity integrating operations performance & AOS standard adherence Lead industrial task forces: diagnosis, solution definition and implementation, results achievement Advise managers on how to improve performance by running specific AOS diagnosis (Macro-VSM, shop-floor observations, etc.) Coaching, Influencing and Training: 20% Lead Training strategy on AOS for employees at all levels (Executive and Senior Management Team, Management Teams) Design and provide on-the-job coaching of the AOS deployment architecture strategy with operational and local teams Design strategies for coaching, mentoring & training in regards to change management, Lean and AOS standards/tools Provide knowledge transfer in dedicated manufacturing areas/populations to local plant/FAL teams Growing the knowledge and autonomy of business managers by supporting the implementation of AOS/Lean standards & continuous improvement solutions in manufacturing areas. Facilitate / co-lead / support training development and deployment Promoting the use of internal good practices and external benchmarking by acting transversally with the extended manufacturing communities Your Boarding Pass: Bachelor degree in Manufacturing or Industrial Engineering or Business preferred 10-15 years experience in Lean/continuous improvement operations demonstrating tangible & sustainable results or equivalent Solid knowledge and understanding of industrialization principles, manufacturing processes and production management. Experienced in project management, including multi-functional teams and financial aspects Able to demonstrate operational experience in the implementation and optimization of industrial systems (conception phase, implementation, management of production processes) Good communication skills, active listening and a proactive approach to problem solving & decision making Proven coaching / training competencies, Leadership, Assertiveness to influence and challenge the status quo Fluency in local language mandatory / English negotiation level 10% Domestic and International Licensure/Certifications: Lean six sigma, Master Black Belt or equivalent preferred Knowledge, Skills, Demonstrated Capabilities: Ability and experience to train managers, technicians and operators Deep knowledge and experience of Operational excellence, continuous improvement AOS lean manufacturing and management / problem solving Good knowledge and experience in industrial engineering, quality tools, problem solving, logistics engineering and process optimization (APICS basic level, lean/Six Sigma Black Belt, Kepner Tregoe or equivalent) Experience in leading lean manufacturing workshops such as kaizen, VSM, SMED, 5S, etc. - Experience in operations management within a best-in-class lean environment Coaching skills and experience with communication competences Ability to inspire and give meaning Aeronautical manufacturing basics Capability to design strategies for change management, coaching, mentoring and training Eligibility: Eligible for employment in the US Direct Reports: Yes Physical Requirements: Able to enter and read material on computer screens. Able to identify individuals to initiate greetings, the giving of directions and other business interactions Able to engage in conversation in office settings Able to hear safety alerts and warning signals. Able to engage in conversations in person and via electronic means and deliver information to groups of varying size. Equipment Operation Able to operate a wide range of personal and office electronic equipment. Carrying: able to occasionally carry up to 30lbs/14kg which engaging in training, addressing production issues or as part of continuous improvement projects. Lifting: able to occasionally lift up to 30lbs/14kg. Pushing/Pulling: able to push/pull items in office areas. Sitting: able to sit for extended periods of time at computer and in meetings. . click apply for full job details
USAA
Digital Product Manager Senior
USAA Chesapeake, Virginia
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital Product Manager Senior at USAA, you will be working for a major U.S. insurance carrier. This role will be responsible for creating, maintaining, and optimizing digital product landing pages for insurance products displayed on the USAA eCommerce website. Manage relationships and expectations with insurance product line subject matter experts / leaders (i.e., Auto Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Small Business Insurance, etc.). Develop, prioritize, advocate, socialize, and deliver a 12-month digital product landing page roadmap for enhancing existing digital product landing pages and creating new digital product landing pages. Research and analyze insurance competitor's and other best in class digital product landing pages and creates associated recommendations that influence the digital product landing page roadmap. Monitor digital product landing page performance, identify areas to improve and creates associated recommendations that influence the digital product landing page roadmap. Partner with CRO (Conversion Rate Optimization) Adviser to create and execute A/B and multi-variant tests to improve top-of-funnel journeys, building confidence and driving more visitors into the quote funnel. Lastly, you will partners with cross-functional teams (e.g., insurance product line subject matter experts / leaders, SEO, Content, Design, Compliance, Legal, etc.) to create and optimize digital product landing pages. Facilitates the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Translates Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds complex Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Leads the development of Business Case artifacts and hypotheses for scoping and prioritization of efforts. Continuously leverages advanced data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs. Generates meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements. Leads cross-functional product teams and relationships to discover and build new Digital or Technology products, experiences, and features by collaborating with stakeholders and organizational leaders to coordinate product development efforts aligned with strategic priorities. Prepares compelling presentations, and other forms of communication standards and templates, to present and communicate complex concepts to a diverse audience, including senior leadership. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Begins to bring in "big picture" thinking and seeks to drive clarity among team and stakeholders. Maintains and applies advanced knowledge of the Business, Technology, UX, and relevant experiences and processes, and an academic understanding of Product Management. Serves as a resource to team members and assists with on-boarding new employees. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Proven ability to effectively develop, influence, present and communicate complex concepts to cross-functional teams, non-technical users, and leadership. Demonstrated ability to work in an Agile, Lean Product Development and Lean Portfolio Management environment. Knowledge of digital and technology strategy and delivery as it relates to roadmap development, journey mapping, competitive analysis and research, and situation analysis methods. Knowledge of digital and technology strategy and delivery as it relates to Experience Design concepts and Human Centered Design concepts, roadmap development, journey mapping, competitive analysis and research, and situation analysis methods. What sets you apart: 4 + years' creating, managing, and optimizing digital product landing pages on eCommerce websites. 4 + years' interacting with key stakeholders, understanding their opportunities and requirements, and creating associated recommendations to address their opportunities and requirements that influence the digital product landing page roadmap. 4 + years" researching and analyzing competitor's digital product landing pages and other best in class digital product landing pages and creating associated recommendations that influence the digital product landing page roadmap. 4 + years' monitoring (i.e. Google Analytics, Adobe Analytics, etc.) and analyzing digital product landing page performance and making recommendations to improve digital performance that influence the digital product landing page roadmap. 4 + years' creating multi-year roadmaps that cover planned creation of new digital product landing pages and optimizations to existing digital product landing pages. 4 + years' SEO (Search Engine Optimization) Experience. Strong MS Office (Excel, PowerPoint & Word) skills. Proactive / Self-Starter. Strong Critical Thinking Skills. Strong Analytical Skills. Highly Detail Oriented. Strong Presenter. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Digital Product Manager Senior at USAA, you will be working for a major U.S. insurance carrier. This role will be responsible for creating, maintaining, and optimizing digital product landing pages for insurance products displayed on the USAA eCommerce website. Manage relationships and expectations with insurance product line subject matter experts / leaders (i.e., Auto Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Small Business Insurance, etc.). Develop, prioritize, advocate, socialize, and deliver a 12-month digital product landing page roadmap for enhancing existing digital product landing pages and creating new digital product landing pages. Research and analyze insurance competitor's and other best in class digital product landing pages and creates associated recommendations that influence the digital product landing page roadmap. Monitor digital product landing page performance, identify areas to improve and creates associated recommendations that influence the digital product landing page roadmap. Partner with CRO (Conversion Rate Optimization) Adviser to create and execute A/B and multi-variant tests to improve top-of-funnel journeys, building confidence and driving more visitors into the quote funnel. Lastly, you will partners with cross-functional teams (e.g., insurance product line subject matter experts / leaders, SEO, Content, Design, Compliance, Legal, etc.) to create and optimize digital product landing pages. Facilitates the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal stakeholders and partners to tackle complex and challenging problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across delivery channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs User Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. Develops the product strategy, vision, and goals and justifies decision-making related to the balance and mix of innovation types and investments. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Translates Digital or Technology product and experience opportunities (customer "needs" and "wants" as well as all other input forms into problems, gaps, etc.) into initiatives (i.e., requirements, epics, features) and drives execution strategy. Shepherds complex Digital or Technology product and experience opportunities from idea to market validation through collaboration with all relevant stakeholders and SMEs (Business, UX, Technology, Ops, Marketing, etc.). Leads the development of Business Case artifacts and hypotheses for scoping and prioritization of efforts. Continuously leverages advanced data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs. Generates meaningful insights through a variety of tools and resources to uncover areas of opportunity to inform Digital or Technology product and experience improvements. Leads cross-functional product teams and relationships to discover and build new Digital or Technology products, experiences, and features by collaborating with stakeholders and organizational leaders to coordinate product development efforts aligned with strategic priorities. Prepares compelling presentations, and other forms of communication standards and templates, to present and communicate complex concepts to a diverse audience, including senior leadership. Conducts internal and external research and conducts situational analysis to identify and apply industry best practices and trends to increase effectiveness of Digital or Technology products. Begins to bring in "big picture" thinking and seeks to drive clarity among team and stakeholders. Maintains and applies advanced knowledge of the Business, Technology, UX, and relevant experiences and processes, and an academic understanding of Product Management. Serves as a resource to team members and assists with on-boarding new employees. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing. Proven ability to effectively develop, influence, present and communicate complex concepts to cross-functional teams, non-technical users, and leadership. Demonstrated ability to work in an Agile, Lean Product Development and Lean Portfolio Management environment. Knowledge of digital and technology strategy and delivery as it relates to roadmap development, journey mapping, competitive analysis and research, and situation analysis methods. Knowledge of digital and technology strategy and delivery as it relates to Experience Design concepts and Human Centered Design concepts, roadmap development, journey mapping, competitive analysis and research, and situation analysis methods. What sets you apart: 4 + years' creating, managing, and optimizing digital product landing pages on eCommerce websites. 4 + years' interacting with key stakeholders, understanding their opportunities and requirements, and creating associated recommendations to address their opportunities and requirements that influence the digital product landing page roadmap. 4 + years" researching and analyzing competitor's digital product landing pages and other best in class digital product landing pages and creating associated recommendations that influence the digital product landing page roadmap. 4 + years' monitoring (i.e. Google Analytics, Adobe Analytics, etc.) and analyzing digital product landing page performance and making recommendations to improve digital performance that influence the digital product landing page roadmap. 4 + years' creating multi-year roadmaps that cover planned creation of new digital product landing pages and optimizations to existing digital product landing pages. 4 + years' SEO (Search Engine Optimization) Experience. Strong MS Office (Excel, PowerPoint & Word) skills. Proactive / Self-Starter. Strong Critical Thinking Skills. Strong Analytical Skills. Highly Detail Oriented. Strong Presenter. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
Assistant to the Vice Chancellor for Academic & Student Affairs
Nevada System of Higher Education Las Vegas, Nevada
Assistant to the Vice Chancellor for Academic & Student Affairs Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: Draft applications are saved automatically and can be accessed through your candidate home account. Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact our Human Resources department at . Job Description The Nevada System of Higher Education (NSHE) invites applications for the position of Assistant to the Vice Chancellor for Academic and Student Affairs. This is a renewable, full-time, non-tenured, administrative position and reports to the Vice Chancellor for Academic and Student Affairs. The position may be located in either Reno or Las Vegas, Nevada. The NSHE is comprised of eight institutions: two universities, a state university, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 110,500 students and 15,000 employees. The Assistant to the Vice Chancellor reports directly to the Vice Chancellor for Academic and Student Affairs and acts as the primary support administrator, providing proactive administrative assistance for the Vice Chancellor and the Academic and Student Affairs (ASA) department. The individual serves as a confidential representative and liaison with senior management, faculty, system-wide administration officials, and the public. The Assistant is responsible for supporting the priorities of the Vice Chancellor and day-to-day administrative operations of the department. The Assistant manages daily and periodic activities and tasks, including a high volume of communications, correspondence, scheduling and travel for the Vice Chancellor and the department. SALARY GRADE: This position offers a competitive compensation package commensurate with the candidate's education, experience, and certification/training. In addition to base salary , employees enjoy a comprehensive benefits package that includes: Comprehensive Health Insurance : includes health, dental, vision, and life insurance. Additionally, an employer paid long term disability plan is included. Outstanding Retirement Plan : professional employees are required to participate in the 401(a) Retirement Plan Alternative (RPA). Employee contributions of 19.25% are matched 100% by the employer and employees experience an immediate vesting in the plan. Employees who currently or previously participated in Public Employees Retirement System (PERS) of Nevada may be eligible to continue in the PERS plan. Paid Leave : generous annual leave (accrual of 2 days per month), sick leave (granted 30 days at time of hire), 12 paid holidays, and paid family leave. Education Benefit : employees and their qualified dependents may take advantage of a tuition savings benefit. Faculty may take up to six credits per semester at a reduced rate and their dependents may access an unlimited number of credits, if they meet specific criteria. Additional Perks: Employee assistance programs and professional development opportunities. Pursuant NSHE Policy : "Initial placement must fall between the minimum salary and Q2/median/mid-range on the applicable salary schedule." To view the salary range for this position, please visit: Salary Schedules and select "Administrative Faculty, Grade C." APPROXIMATE STARTING DATE: 12/1/2025 MINIMUM QUALIFICATIONS: Bachelor's degree from a regionally accredited institution with three years of progressively responsible executive level administrative experience (or) associate degree with five years of progressively responsible executive level administrative experience (or) ten years of progressively responsible executive level administrative experience. KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application: Knowledge of higher education organization and governance structures. Knowledge of NSHE or other higher education policies, procedures, and practices. Ability to anticipate conditions, plan ahead, establish priorities, and meet deadlines. Ability to make independent decisions appropriately and within the boundaries of assigned authority. Ability to maintain strict confidentiality and properly handle sensitive issues. Ability to interact effectively with internal and external constituencies. Excellent communications skills, verbal and written, to communicate effectively with a diverse population at all levels, both internally and externally, using tact and diplomacy. Excellent writing and proofreading skills, including proper use of formats, knowledge of correct English grammar, spelling, punctuation, and usage. Skill in the use of a variety of computer applications, including Microsoft 365 (Outlook, Word, Excel, PowerPoint, Adobe, etc.) and web and video scheduling software. Proficiency in ADA document accessibility for a variety of platforms. Strong analytical and problem-solving skills. Skill in organizing and maintaining records. Skill in working independently and following through on assignments with minimal direction. Skill in working collaboratively as part of a team to build a shared work product. RESPONSIBILITIES: The duties of this position will include, but not be limited to: Provide day-to-day assistance to the Vice Chancellor and the department on a wide range of assignments. Review the Vice Chancellor's incoming and outgoing correspondence and signature items. Exercise judgment and independent initiative in bringing information or issues to the Vice Chancellor. Maintain confidentiality of sensitive issues; prioritize assignments; appropriately distribute information, recommend action as appropriate and provide suggestions for resolution or resolve independently whenever feasible. Perform initial review of items for the Vice Chancellor's attention and/or signature. Ensure items are complete, accurate, and in compliance with appropriate policies or procedures. Coordinate with department staff and others to correct deficiencies. Compile and coordinate relevant background information or facilitate appropriate briefings for appointments, meetings, and conferences. Assist in review of documents produced by the department, including ad hoc and routine reports and presentations, Board of Regents agenda items, and record requests. Monitor documents for ADA accessibility. Provide administrative support for multiple committees such as Academic Affairs Council, Student Affairs Council, Nevada Student Alliance, Nevada WICHE Commission meetings, Power-Based Violence Task Force meetings and other system-level groups. Maintain a list of potential agenda items, compile the agenda and reference materials, and draft and prepare meeting minutes as assigned. Coordinate reception of visitors, consultants, or committee members. Create follow-up correspondence for program approvals post-meeting. Keep a complete and current roster and email group for all ASA related committees and working groups, updating throughout the academic year, and inform the groups of changes. Oversee all travel arrangements for all ASA Staff, including the creation of travel worksheet summaries, spend authorizations and expense reports. Oversee logistics for the Regents' Award program selection process, including sending notifications and coordinating with institutions on issuing awards. Distribute and post agendas for meetings as required by Nevada Open Meeting Law. Serve as the initial contact for processing student requests for Millenium Scholarship extension appeals. Assist the Vice Chancellor with processing institutional requests for Temporary Part-Time Teaching Faculty - Requests for Exception to Limitation to 75 Percent of FTE per semester. Coordinate communications between the Vice Chancellor and the members of the Chancellor's Cabinet, Vice Chancellors, Presidents, Regents, Faculty Senate, government officials, community leaders, students, faculty, and staff. Coordinate communications with external entities, including but not limited to institutional administrators, Nevada Department of Education administrators, Nevada school district superintendents, WICHE, etc. Coordinate and maintain the daily and long-term schedule for the Vice Chancellor. Make decisions relating to the coordination of meetings, conferences, travel, and standing meetings. Exercise good judgment for optimum utilization of the Vice Chancellor's time. Plan and organize special meetings and events for the department. Coordinate the logistics of web and video conferences. Answer phones and handle routine inquiries; assist the office manager with covering front desk duties when other coverage is not available. Demonstrate understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the NSHE students, faculty, staff . click apply for full job details
10/25/2025
Full time
Assistant to the Vice Chancellor for Academic & Student Affairs Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: Draft applications are saved automatically and can be accessed through your candidate home account. Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact our Human Resources department at . Job Description The Nevada System of Higher Education (NSHE) invites applications for the position of Assistant to the Vice Chancellor for Academic and Student Affairs. This is a renewable, full-time, non-tenured, administrative position and reports to the Vice Chancellor for Academic and Student Affairs. The position may be located in either Reno or Las Vegas, Nevada. The NSHE is comprised of eight institutions: two universities, a state university, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 110,500 students and 15,000 employees. The Assistant to the Vice Chancellor reports directly to the Vice Chancellor for Academic and Student Affairs and acts as the primary support administrator, providing proactive administrative assistance for the Vice Chancellor and the Academic and Student Affairs (ASA) department. The individual serves as a confidential representative and liaison with senior management, faculty, system-wide administration officials, and the public. The Assistant is responsible for supporting the priorities of the Vice Chancellor and day-to-day administrative operations of the department. The Assistant manages daily and periodic activities and tasks, including a high volume of communications, correspondence, scheduling and travel for the Vice Chancellor and the department. SALARY GRADE: This position offers a competitive compensation package commensurate with the candidate's education, experience, and certification/training. In addition to base salary , employees enjoy a comprehensive benefits package that includes: Comprehensive Health Insurance : includes health, dental, vision, and life insurance. Additionally, an employer paid long term disability plan is included. Outstanding Retirement Plan : professional employees are required to participate in the 401(a) Retirement Plan Alternative (RPA). Employee contributions of 19.25% are matched 100% by the employer and employees experience an immediate vesting in the plan. Employees who currently or previously participated in Public Employees Retirement System (PERS) of Nevada may be eligible to continue in the PERS plan. Paid Leave : generous annual leave (accrual of 2 days per month), sick leave (granted 30 days at time of hire), 12 paid holidays, and paid family leave. Education Benefit : employees and their qualified dependents may take advantage of a tuition savings benefit. Faculty may take up to six credits per semester at a reduced rate and their dependents may access an unlimited number of credits, if they meet specific criteria. Additional Perks: Employee assistance programs and professional development opportunities. Pursuant NSHE Policy : "Initial placement must fall between the minimum salary and Q2/median/mid-range on the applicable salary schedule." To view the salary range for this position, please visit: Salary Schedules and select "Administrative Faculty, Grade C." APPROXIMATE STARTING DATE: 12/1/2025 MINIMUM QUALIFICATIONS: Bachelor's degree from a regionally accredited institution with three years of progressively responsible executive level administrative experience (or) associate degree with five years of progressively responsible executive level administrative experience (or) ten years of progressively responsible executive level administrative experience. KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application: Knowledge of higher education organization and governance structures. Knowledge of NSHE or other higher education policies, procedures, and practices. Ability to anticipate conditions, plan ahead, establish priorities, and meet deadlines. Ability to make independent decisions appropriately and within the boundaries of assigned authority. Ability to maintain strict confidentiality and properly handle sensitive issues. Ability to interact effectively with internal and external constituencies. Excellent communications skills, verbal and written, to communicate effectively with a diverse population at all levels, both internally and externally, using tact and diplomacy. Excellent writing and proofreading skills, including proper use of formats, knowledge of correct English grammar, spelling, punctuation, and usage. Skill in the use of a variety of computer applications, including Microsoft 365 (Outlook, Word, Excel, PowerPoint, Adobe, etc.) and web and video scheduling software. Proficiency in ADA document accessibility for a variety of platforms. Strong analytical and problem-solving skills. Skill in organizing and maintaining records. Skill in working independently and following through on assignments with minimal direction. Skill in working collaboratively as part of a team to build a shared work product. RESPONSIBILITIES: The duties of this position will include, but not be limited to: Provide day-to-day assistance to the Vice Chancellor and the department on a wide range of assignments. Review the Vice Chancellor's incoming and outgoing correspondence and signature items. Exercise judgment and independent initiative in bringing information or issues to the Vice Chancellor. Maintain confidentiality of sensitive issues; prioritize assignments; appropriately distribute information, recommend action as appropriate and provide suggestions for resolution or resolve independently whenever feasible. Perform initial review of items for the Vice Chancellor's attention and/or signature. Ensure items are complete, accurate, and in compliance with appropriate policies or procedures. Coordinate with department staff and others to correct deficiencies. Compile and coordinate relevant background information or facilitate appropriate briefings for appointments, meetings, and conferences. Assist in review of documents produced by the department, including ad hoc and routine reports and presentations, Board of Regents agenda items, and record requests. Monitor documents for ADA accessibility. Provide administrative support for multiple committees such as Academic Affairs Council, Student Affairs Council, Nevada Student Alliance, Nevada WICHE Commission meetings, Power-Based Violence Task Force meetings and other system-level groups. Maintain a list of potential agenda items, compile the agenda and reference materials, and draft and prepare meeting minutes as assigned. Coordinate reception of visitors, consultants, or committee members. Create follow-up correspondence for program approvals post-meeting. Keep a complete and current roster and email group for all ASA related committees and working groups, updating throughout the academic year, and inform the groups of changes. Oversee all travel arrangements for all ASA Staff, including the creation of travel worksheet summaries, spend authorizations and expense reports. Oversee logistics for the Regents' Award program selection process, including sending notifications and coordinating with institutions on issuing awards. Distribute and post agendas for meetings as required by Nevada Open Meeting Law. Serve as the initial contact for processing student requests for Millenium Scholarship extension appeals. Assist the Vice Chancellor with processing institutional requests for Temporary Part-Time Teaching Faculty - Requests for Exception to Limitation to 75 Percent of FTE per semester. Coordinate communications between the Vice Chancellor and the members of the Chancellor's Cabinet, Vice Chancellors, Presidents, Regents, Faculty Senate, government officials, community leaders, students, faculty, and staff. Coordinate communications with external entities, including but not limited to institutional administrators, Nevada Department of Education administrators, Nevada school district superintendents, WICHE, etc. Coordinate and maintain the daily and long-term schedule for the Vice Chancellor. Make decisions relating to the coordination of meetings, conferences, travel, and standing meetings. Exercise good judgment for optimum utilization of the Vice Chancellor's time. Plan and organize special meetings and events for the department. Coordinate the logistics of web and video conferences. Answer phones and handle routine inquiries; assist the office manager with covering front desk duties when other coverage is not available. Demonstrate understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the NSHE students, faculty, staff . click apply for full job details

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