Catholic Charities of Central Colorado, Inc.
Colorado Springs, Colorado
Position Summary The Housing Manager advances Catholic Charities' mission by supporting individuals and families experiencing housing instability through three key responsibilities: Leading the development and implementation of the Transitional Housing Program, ensuring it aligns with grant guidelines and adapts as the program evolves. Developing and Managing the Rapid Rehousing Program in alignment with grant guidelines. Managing the established Rent Assistance Program at a reduced scale, in alignment with current funding levels. This position provides direct service, intake, case management, and coordination with internal and external partners to help clients access housing resources and community support. Responsibilities include providing direction, development, management, and leadership to a team of Housing Navigators. The role also includes administrative tasks such as documentation, data entry, and financial tracking to ensure contract requirements are met. Success in this position requires strong organizational and relationship-building skills, a trauma-informed approach, and a commitment to serving vulnerable populations with dignity and respect. A flexible schedule is required as this position will work occasional evenings and weekends as needed. Requirements Minimum requirements to be eligible for the role. Education & Experience Bachelor's degree in Human Services, Social Work, Psychology or related field preferred along with a minimum of two-years full-time experience working with direct client/family interaction. Previous supervisory experience. Experience with low-income, transitional housing, or vulnerable populations. Knowledge & Skills Strong verbal and written communication skills, with an emphasis on listening, problem solving, and maintaining positive working relationships. Strong interpersonal and human relations skills with the ability to form and maintain positive relationships with diverse families and colleagues. Ability to apply culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and the community. Ability to complete required on-the-job training in English within established time limits, including passing training assessments and earning necessary certifications (with accommodations, if applicable). Basic math and analytical skills to perform calculations (e.g., budgeting, income vs. expenses, monthly vs annually) and interpret results to support case management. Ability to follow directions and interpret policies and procedures to ensure compliance. Exceptional attention to detail, particularly in data entry, documentation, and record-keeping. Computer proficiency, including word processing and detailed data entry. Ability to learn and utilize various databases with strong attention to detail. Knowledge of Human Services agencies in the area. Bilingual in English/Spanish is strongly preferred. Other Requirements Valid driver's license and reliable transportation. Must be able to regularly climb stairs, as the job requires. Ability and willingness to work within the established structure and guidelines of Catholic Charities. High level of self-motivation, enthusiasm, and team-oriented work ethic, with the ability to prioritize projects and manage multiple responsibilities effectively. Ability to work on occasional evenings and weekends to accommodate family schedules, meetings, and special events. Must successfully complete background clearance. Work Environment Most of the assigned duties are office-based performed on-site at the Helen Hunt campus. The employee is subject to both inside and outside environmental conditions. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position. This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions. Essential Duties Key tasks and responsibilities to be performed in the role. Administrative & Management Provide supervision to Housing Navigators including oversight in data entry and regular review of procedures and processes. Participate in hiring decisions for housing staff. Coordinate onboarding and training of new staff in collaboration with Family Connections Director. Provide regular supervision to assigned staff. Complete performance evaluations that include disciplinary measures and documented performance issues and recommended course of action to direct supervisor and senior leadership. Participate in Family Connections management team meetings, planning, and decisions. Assist staff in client intake, brief case management, case conferencing, referrals, and data entry. Conduct regular quality assurance checks to ensure data entry is accurate and reflective of the work completed. Be available to provide support in all programs when Director is absent. Client Intake & Assessment Conduct intake screenings and assessments for families and individuals who are seeking homeless prevention support to connect with or maintain current housing using designated tools to include VI-SPDAT and CFSA2.0. Provide, collect, and submit necessary documentation (income verification, lease agreements, background checks, rental paperwork, etc.) in accordance with grant guidelines and program procedures. Participate in Coordinated Entry meetings and assign referrals to appropriate housing staff. Case Management & Follow-Up Create individualized housing stabilization or case plans that support goals around housing, financial stability, family wellness, and community connectedness. Document "next steps" and assign responsibility for each task. Provide ongoing follow-up with clients to assess progress, goal attainment, and connect families with resources to address concerns and priorities. Provide advocacy to entities involved with families, based on family needs, including but not limited to welfare and public benefit agencies, landlords, and educational entities. Support family members in advocating for themselves. Seek feedback from families and team members for program improvement. Data, Documentation & Reporting Consistently and accurately enter data into designated database systems within five (5) days of service. Maintain complete client files including hardcopy and internal tracking logs. Collect demographic and case plan information to produce reliable program reports. Coordinate with the finance department to process approved requests, submitting accurate financial documentation and maintaining accurate financial records. Actively communicate with and seek support from supervisor including information on number of referrals received, assessments and interviews completed, and allocation of funds. Maintain up-to-date Release of Information (ROI) documentation annually in compliance with privacy standards. Client Engagement & Community Partnerships Provide friendly, welcoming, and professional customer service to families, individuals, community members, and collaborating organizations. Cultivate and maintain working relationships with landlords and provider organizations for referral and follow up support. Act as liaison between internal program and strategic partner agencies, soliciting their support to obtain/make appropriate referrals to families needing services. Monitor affordable housing inventory in the community. Participate in local meetings and training, with the approval of supervisor, to remain current on homelessness, poverty, and related issues. Participate in ongoing training and be responsible for following Standards of Quality for Family Strengthening & Support and Trauma-Informed Care. Transitional Housing Program Operations Establish procedures and workflows in compliance with transitional housing grant guidelines. Provide leadership in recommending improvements and adjusting processes as the program evolves. Serve as liaison between tenants, facilities management, and program staff to address day-to-day needs. Support daily program operations and serve as a resource for on-site residents. Competencies Skills, behaviors, and abilities necessary to succeed in the role, but not required for eligibility. Success in this role is built on a culture of continuous learning and early, ongoing feedback. A strong foundation in key competencies is important, along with the willingness to grow through experience. Training is provided during work hours - many of them are self-paced - and require motivation, time management, and the ability to reflect on and apply new knowledge and skills to support positive outcomes for clients. Ability to engage, foster, and maintain effective working relationships with a broad variety of families and individuals Ability to demonstrate empathy and compassion, using a calm, quiet, and natural tones. . click apply for full job details
10/25/2025
Full time
Position Summary The Housing Manager advances Catholic Charities' mission by supporting individuals and families experiencing housing instability through three key responsibilities: Leading the development and implementation of the Transitional Housing Program, ensuring it aligns with grant guidelines and adapts as the program evolves. Developing and Managing the Rapid Rehousing Program in alignment with grant guidelines. Managing the established Rent Assistance Program at a reduced scale, in alignment with current funding levels. This position provides direct service, intake, case management, and coordination with internal and external partners to help clients access housing resources and community support. Responsibilities include providing direction, development, management, and leadership to a team of Housing Navigators. The role also includes administrative tasks such as documentation, data entry, and financial tracking to ensure contract requirements are met. Success in this position requires strong organizational and relationship-building skills, a trauma-informed approach, and a commitment to serving vulnerable populations with dignity and respect. A flexible schedule is required as this position will work occasional evenings and weekends as needed. Requirements Minimum requirements to be eligible for the role. Education & Experience Bachelor's degree in Human Services, Social Work, Psychology or related field preferred along with a minimum of two-years full-time experience working with direct client/family interaction. Previous supervisory experience. Experience with low-income, transitional housing, or vulnerable populations. Knowledge & Skills Strong verbal and written communication skills, with an emphasis on listening, problem solving, and maintaining positive working relationships. Strong interpersonal and human relations skills with the ability to form and maintain positive relationships with diverse families and colleagues. Ability to apply culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and the community. Ability to complete required on-the-job training in English within established time limits, including passing training assessments and earning necessary certifications (with accommodations, if applicable). Basic math and analytical skills to perform calculations (e.g., budgeting, income vs. expenses, monthly vs annually) and interpret results to support case management. Ability to follow directions and interpret policies and procedures to ensure compliance. Exceptional attention to detail, particularly in data entry, documentation, and record-keeping. Computer proficiency, including word processing and detailed data entry. Ability to learn and utilize various databases with strong attention to detail. Knowledge of Human Services agencies in the area. Bilingual in English/Spanish is strongly preferred. Other Requirements Valid driver's license and reliable transportation. Must be able to regularly climb stairs, as the job requires. Ability and willingness to work within the established structure and guidelines of Catholic Charities. High level of self-motivation, enthusiasm, and team-oriented work ethic, with the ability to prioritize projects and manage multiple responsibilities effectively. Ability to work on occasional evenings and weekends to accommodate family schedules, meetings, and special events. Must successfully complete background clearance. Work Environment Most of the assigned duties are office-based performed on-site at the Helen Hunt campus. The employee is subject to both inside and outside environmental conditions. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position. This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions. Essential Duties Key tasks and responsibilities to be performed in the role. Administrative & Management Provide supervision to Housing Navigators including oversight in data entry and regular review of procedures and processes. Participate in hiring decisions for housing staff. Coordinate onboarding and training of new staff in collaboration with Family Connections Director. Provide regular supervision to assigned staff. Complete performance evaluations that include disciplinary measures and documented performance issues and recommended course of action to direct supervisor and senior leadership. Participate in Family Connections management team meetings, planning, and decisions. Assist staff in client intake, brief case management, case conferencing, referrals, and data entry. Conduct regular quality assurance checks to ensure data entry is accurate and reflective of the work completed. Be available to provide support in all programs when Director is absent. Client Intake & Assessment Conduct intake screenings and assessments for families and individuals who are seeking homeless prevention support to connect with or maintain current housing using designated tools to include VI-SPDAT and CFSA2.0. Provide, collect, and submit necessary documentation (income verification, lease agreements, background checks, rental paperwork, etc.) in accordance with grant guidelines and program procedures. Participate in Coordinated Entry meetings and assign referrals to appropriate housing staff. Case Management & Follow-Up Create individualized housing stabilization or case plans that support goals around housing, financial stability, family wellness, and community connectedness. Document "next steps" and assign responsibility for each task. Provide ongoing follow-up with clients to assess progress, goal attainment, and connect families with resources to address concerns and priorities. Provide advocacy to entities involved with families, based on family needs, including but not limited to welfare and public benefit agencies, landlords, and educational entities. Support family members in advocating for themselves. Seek feedback from families and team members for program improvement. Data, Documentation & Reporting Consistently and accurately enter data into designated database systems within five (5) days of service. Maintain complete client files including hardcopy and internal tracking logs. Collect demographic and case plan information to produce reliable program reports. Coordinate with the finance department to process approved requests, submitting accurate financial documentation and maintaining accurate financial records. Actively communicate with and seek support from supervisor including information on number of referrals received, assessments and interviews completed, and allocation of funds. Maintain up-to-date Release of Information (ROI) documentation annually in compliance with privacy standards. Client Engagement & Community Partnerships Provide friendly, welcoming, and professional customer service to families, individuals, community members, and collaborating organizations. Cultivate and maintain working relationships with landlords and provider organizations for referral and follow up support. Act as liaison between internal program and strategic partner agencies, soliciting their support to obtain/make appropriate referrals to families needing services. Monitor affordable housing inventory in the community. Participate in local meetings and training, with the approval of supervisor, to remain current on homelessness, poverty, and related issues. Participate in ongoing training and be responsible for following Standards of Quality for Family Strengthening & Support and Trauma-Informed Care. Transitional Housing Program Operations Establish procedures and workflows in compliance with transitional housing grant guidelines. Provide leadership in recommending improvements and adjusting processes as the program evolves. Serve as liaison between tenants, facilities management, and program staff to address day-to-day needs. Support daily program operations and serve as a resource for on-site residents. Competencies Skills, behaviors, and abilities necessary to succeed in the role, but not required for eligibility. Success in this role is built on a culture of continuous learning and early, ongoing feedback. A strong foundation in key competencies is important, along with the willingness to grow through experience. Training is provided during work hours - many of them are self-paced - and require motivation, time management, and the ability to reflect on and apply new knowledge and skills to support positive outcomes for clients. Ability to engage, foster, and maintain effective working relationships with a broad variety of families and individuals Ability to demonstrate empathy and compassion, using a calm, quiet, and natural tones. . click apply for full job details
University of California Agriculture and Natural Resources
Hopland, California
Agriculture Superintendent - Hopland, CA, Job ID 74408 University of California Agriculture and Natural Resources Job Description Under the general direction of the Hopland Research and Extension Center Director, responsible for the management, planning and implementation of field research, farming operations (including livestock), physical plant operations, grounds and building maintenance, irrigation, animal care program, and related administrative functions such as safety coordinator, regulatory compliance, inventory and asset manager, and hazardous materials manager. Supervise staff and serve as Acting Center Director when Center Director is absent. The Agriculture Supervisor is responsible for managing REC operations such as land, labor, equipment, livestock, and facilities are available for researchers and works to coordinate use of these assets for research projects. The land management scope is 5,358 acres and includes numerous buildings and infrastructure to maintain. This position is a career appointment that is 100% fixed. Pay Scale: $66,800.00/year to $94,000.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 01/02/2025. Key Responsibilities: 65% Operations, Budgets, Planning Schedule, coordinate, and conduct field research operations, cropping practices, physical plant/systems operations, and ground and building maintenance. Communicate with individual project leaders and staff to determine project needs and timelines. Develop short-term and long-term plans for crops, field, pasture rotation, land development, research support, building and facilities maintenance, and equipment needs in cooperation with Business Officer and Center Director. Estimate land, labor and facilities requirements for proposed research projects and advise the Research Advisory Committee on project needs and available Center resources. Coordinate and adjust Center operations to accommodate tours, field days, workshops, and special events. Assist with design, implementation, and summary of Center research. Work in the field and shops side-by-side with various other staff to ensure labor needs are fulfilled. Coordinate the application and reporting of pesticides and fertilizers. Manage project labor hours, field activity records, contract labor, and services. Coordinate HREC domestic water operation and irrigation systems as a member of the East Sanel Water Agency. Coordinate equipment repair needs with Assistant Farm Machinery Mechanic. Serve as Aggie Enterprise financial systems back-up reviewer. Work with Business Officer to assure Center operations are adhering to budgets and proper financial procedures. Responsible for sale of cash crops. 25% Supervision Clearly establish and communicate staff work assignments for center operations daily. Monitor work performance for completeness, quality, accuracy and efficiency. Supervise and actively engage in physical work on research, crops, fields, pastures and physical plant operations. Implement UC personnel policies and bargaining agreements. Write employee goals; train, motivate, and develop employees. Evaluate employees' work performance; recommend recognition and merit. Review and certify all employee performance training records. Act as Center Director in his absence. Assist all other unit managers in support of their activities, as required. Positions supervised - Assistant Farm Machinery Mechanic, Principal Animal Technician, Staff Research Associate, Senior Agricultural Technician, Senior Custodian, Animal Health Tech. 10% Health and Safety As Safety Coordinator, responsible to ensure a safe and healthy working environment for all Center assigned employees and visitors; identify and resolve existing and potential hazards, implement good safety management practices and participate in and lead University training programs. Responsible for implementation of center safety, health and environmental quality programs as required by federal, state, local and University regulations. Coordinate training of employees on the proper use of equipment, tools, and hazardous materials. Operates commercial vehicles (non Class A). Requirements: Bachelor's degree in Biological or Agricultural Science or equivalent years of experience in a related field. May be responsible for local predator control strategies. This position will require fingerprinting and background check. Demonstrate capacity to provide leadership, and support collaborative team effort to support oak woodlands, grasslands, chaparral ecosystems, livestock and range management at HREC. Experience performing appropriate practices related to field, pastures and vineyard crop production including planting and harvesting operations, pest management, irrigation and crop fertilization. Experience with maintaining various building types and systems. Experience delegating work assignments and supervising employees. Experience overseeing contracting out for building and infrastructure repair and maintenance, including developing Scopes of Work, conducting bidding processes, and ensuring work is done per contract specifications Skills in operating farming and landscape machinery. Excellent oral and written communication skills. Experience with computers, software including Microsoft Office, and databases. Experience with agricultural and natural resources field research including a general understanding of experimental design, data collection, and data analysis. Experience operating and maintaining agricultural and natural resources research equipment. Experience delivering extension in collaboration with researchers and external partners such as non-profits and government agencies. Skills to independently organize workloads, establish priorities, and exercise good judgement. Skills to assimilate knowledge of Local, State, Federal, and University policies and regulations. Skills to communicate with researchers and specialized staff on budgets, timelines, work requests, and planning. Experience with providing good safety management practices and knowledge of health and safety laws and regulations. Preferred Skills: Experience coordinating safety training programs to employees. Experience with University policies and procedures. Experience with livestock including zoonotic disease theory and management, vaccinations, grazing management, and basic care. Experience operating domestic water system, ideally possessing current D2 and T2 Water Treatment Officer certification, or able to earn those within 18 months of start date. Special Conditions of Employment: Must comply with regulatory agency reporting requirements (California's Child Abuse and Neglect Reporting Act). Possession of building master keys for access to residences, offices, or other facilities. Direct access to and/or responsibility for protected, personal, or other sensitive institutional information, including information on students, faculty, staff, or other University constituents, and IT resources that process, transmit or store restricted or sensitive institutional information. Responsibility for operating commercial vehicles, machinery or toxic systems that could result in accidental death, injury or health problems. DMV Pull Program: Must enroll in the DMV Pull-Notice Program Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. Travel, including travel outside normal business hours, may be requested. Overtime and occasional weekend work as needed, usually on short notice to meet operational needs, may be requested. To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d18a87e27f952348ac33bbf21724df6d
10/24/2025
Full time
Agriculture Superintendent - Hopland, CA, Job ID 74408 University of California Agriculture and Natural Resources Job Description Under the general direction of the Hopland Research and Extension Center Director, responsible for the management, planning and implementation of field research, farming operations (including livestock), physical plant operations, grounds and building maintenance, irrigation, animal care program, and related administrative functions such as safety coordinator, regulatory compliance, inventory and asset manager, and hazardous materials manager. Supervise staff and serve as Acting Center Director when Center Director is absent. The Agriculture Supervisor is responsible for managing REC operations such as land, labor, equipment, livestock, and facilities are available for researchers and works to coordinate use of these assets for research projects. The land management scope is 5,358 acres and includes numerous buildings and infrastructure to maintain. This position is a career appointment that is 100% fixed. Pay Scale: $66,800.00/year to $94,000.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 01/02/2025. Key Responsibilities: 65% Operations, Budgets, Planning Schedule, coordinate, and conduct field research operations, cropping practices, physical plant/systems operations, and ground and building maintenance. Communicate with individual project leaders and staff to determine project needs and timelines. Develop short-term and long-term plans for crops, field, pasture rotation, land development, research support, building and facilities maintenance, and equipment needs in cooperation with Business Officer and Center Director. Estimate land, labor and facilities requirements for proposed research projects and advise the Research Advisory Committee on project needs and available Center resources. Coordinate and adjust Center operations to accommodate tours, field days, workshops, and special events. Assist with design, implementation, and summary of Center research. Work in the field and shops side-by-side with various other staff to ensure labor needs are fulfilled. Coordinate the application and reporting of pesticides and fertilizers. Manage project labor hours, field activity records, contract labor, and services. Coordinate HREC domestic water operation and irrigation systems as a member of the East Sanel Water Agency. Coordinate equipment repair needs with Assistant Farm Machinery Mechanic. Serve as Aggie Enterprise financial systems back-up reviewer. Work with Business Officer to assure Center operations are adhering to budgets and proper financial procedures. Responsible for sale of cash crops. 25% Supervision Clearly establish and communicate staff work assignments for center operations daily. Monitor work performance for completeness, quality, accuracy and efficiency. Supervise and actively engage in physical work on research, crops, fields, pastures and physical plant operations. Implement UC personnel policies and bargaining agreements. Write employee goals; train, motivate, and develop employees. Evaluate employees' work performance; recommend recognition and merit. Review and certify all employee performance training records. Act as Center Director in his absence. Assist all other unit managers in support of their activities, as required. Positions supervised - Assistant Farm Machinery Mechanic, Principal Animal Technician, Staff Research Associate, Senior Agricultural Technician, Senior Custodian, Animal Health Tech. 10% Health and Safety As Safety Coordinator, responsible to ensure a safe and healthy working environment for all Center assigned employees and visitors; identify and resolve existing and potential hazards, implement good safety management practices and participate in and lead University training programs. Responsible for implementation of center safety, health and environmental quality programs as required by federal, state, local and University regulations. Coordinate training of employees on the proper use of equipment, tools, and hazardous materials. Operates commercial vehicles (non Class A). Requirements: Bachelor's degree in Biological or Agricultural Science or equivalent years of experience in a related field. May be responsible for local predator control strategies. This position will require fingerprinting and background check. Demonstrate capacity to provide leadership, and support collaborative team effort to support oak woodlands, grasslands, chaparral ecosystems, livestock and range management at HREC. Experience performing appropriate practices related to field, pastures and vineyard crop production including planting and harvesting operations, pest management, irrigation and crop fertilization. Experience with maintaining various building types and systems. Experience delegating work assignments and supervising employees. Experience overseeing contracting out for building and infrastructure repair and maintenance, including developing Scopes of Work, conducting bidding processes, and ensuring work is done per contract specifications Skills in operating farming and landscape machinery. Excellent oral and written communication skills. Experience with computers, software including Microsoft Office, and databases. Experience with agricultural and natural resources field research including a general understanding of experimental design, data collection, and data analysis. Experience operating and maintaining agricultural and natural resources research equipment. Experience delivering extension in collaboration with researchers and external partners such as non-profits and government agencies. Skills to independently organize workloads, establish priorities, and exercise good judgement. Skills to assimilate knowledge of Local, State, Federal, and University policies and regulations. Skills to communicate with researchers and specialized staff on budgets, timelines, work requests, and planning. Experience with providing good safety management practices and knowledge of health and safety laws and regulations. Preferred Skills: Experience coordinating safety training programs to employees. Experience with University policies and procedures. Experience with livestock including zoonotic disease theory and management, vaccinations, grazing management, and basic care. Experience operating domestic water system, ideally possessing current D2 and T2 Water Treatment Officer certification, or able to earn those within 18 months of start date. Special Conditions of Employment: Must comply with regulatory agency reporting requirements (California's Child Abuse and Neglect Reporting Act). Possession of building master keys for access to residences, offices, or other facilities. Direct access to and/or responsibility for protected, personal, or other sensitive institutional information, including information on students, faculty, staff, or other University constituents, and IT resources that process, transmit or store restricted or sensitive institutional information. Responsibility for operating commercial vehicles, machinery or toxic systems that could result in accidental death, injury or health problems. DMV Pull Program: Must enroll in the DMV Pull-Notice Program Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. Travel, including travel outside normal business hours, may be requested. Overtime and occasional weekend work as needed, usually on short notice to meet operational needs, may be requested. To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d18a87e27f952348ac33bbf21724df6d
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 40 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
10/21/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 40 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 40 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
10/20/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 40 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Central Suffolk County Metro Area Job ID 91 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
10/16/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Central Suffolk County Metro Area Job ID 91 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Edina Job ID 34 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness Provide strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provide clinical care through the direct application of the nursing process; perform and document resident assessments and progress notes, evaluate changes in care needs, complete Individualized Service Plans (ISP), provide or delegate hands-on clinical care as indicated by the plan of care, and evaluate resident outcomes. Collaborate with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serve as the CLIA Director as applicable for the community and according to the federal and provincial requirements. Partner with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborate with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Medication Management Provide strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provide oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provide clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Perform skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance Track, trend, and report clinical quality data to identify risk. Participate actively as a member of the community Quality Assurance and Performance Improvement committee. Lead clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruit, hire, and train clinical team members and is responsible for performance management, evaluations, and engagement. Complete direct report team member staffing and scheduling according to operational and budgetary guidelines. Partner with the community leadership team to promote resident safety and compliance with Risk Management national/provincial regulations pertaining to occupational health and safety requirements. Serve as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per provincial requirements. Assure compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management Manage the department budget to include labor/labour and other expenses and understand its impact on the community's bottom line. Processes and submit monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understand the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development Partner with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-board new RCD leaders and other department coordinators as needed. Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members. Complete clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Hold clinical team accountable, correct actions when necessary, and document. Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keep abreast of professional developments in the field by reading and attending conferences and training sessions. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations Proven ability to handle multiple priorities, organize efficiently, and manage time effectively Demonstrated critical thinking, clinical judgment, and decision-making skills Experience and Qualifications Graduate of an accredited college or school of nursing Current state/provincial license as a professional Registered Nurse (RN) Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision Certified in CPR and First Aid Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission Experience in tracking, trending, and analysis of clinical performance data preferred Experience in quality and clinical process improvement and risk assessment preferred Experience in staff development, training, and/or clinical education preferred Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay myFlexPay offered to get paid within hours of a shift Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills . click apply for full job details
10/16/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Edina Job ID 34 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness Provide strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provide clinical care through the direct application of the nursing process; perform and document resident assessments and progress notes, evaluate changes in care needs, complete Individualized Service Plans (ISP), provide or delegate hands-on clinical care as indicated by the plan of care, and evaluate resident outcomes. Collaborate with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serve as the CLIA Director as applicable for the community and according to the federal and provincial requirements. Partner with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborate with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Medication Management Provide strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provide oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provide clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Perform skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance Track, trend, and report clinical quality data to identify risk. Participate actively as a member of the community Quality Assurance and Performance Improvement committee. Lead clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruit, hire, and train clinical team members and is responsible for performance management, evaluations, and engagement. Complete direct report team member staffing and scheduling according to operational and budgetary guidelines. Partner with the community leadership team to promote resident safety and compliance with Risk Management national/provincial regulations pertaining to occupational health and safety requirements. Serve as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per provincial requirements. Assure compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management Manage the department budget to include labor/labour and other expenses and understand its impact on the community's bottom line. Processes and submit monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understand the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development Partner with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-board new RCD leaders and other department coordinators as needed. Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members. Complete clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Hold clinical team accountable, correct actions when necessary, and document. Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keep abreast of professional developments in the field by reading and attending conferences and training sessions. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations Proven ability to handle multiple priorities, organize efficiently, and manage time effectively Demonstrated critical thinking, clinical judgment, and decision-making skills Experience and Qualifications Graduate of an accredited college or school of nursing Current state/provincial license as a professional Registered Nurse (RN) Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision Certified in CPR and First Aid Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission Experience in tracking, trending, and analysis of clinical performance data preferred Experience in quality and clinical process improvement and risk assessment preferred Experience in staff development, training, and/or clinical education preferred Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay myFlexPay offered to get paid within hours of a shift Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Louisville Job ID 93 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
10/16/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Louisville Job ID 93 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 528675 Work type: Staff Full Time Location: UMass Amherst Department: Career Services Union: PSU Categories: Career Services, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Assistant Director of Employer Engagement and Operations connects students to valuable career opportunities by coordinating campus-wide employer engagement and recruitment activities. Reporting to the Director of Employer Engagement and in collaboration with the Associate Director of High Impact Practices, the Assistant Director of Employer Engagement and Operations executes a multi-year comprehensive strategic plan for effective employer relationships that provide critical capacity in building and sustaining employer relationships across the full range of student recruitment efforts, such as career fairs, on-campus interviews, networking, communicating job and internship opportunities, and other recruitment events. The Assistant Director is a member of the central UMass Office of Career and Professional Development team and also supports employer engagement efforts across the eight decentralized career centers, providing insights into key recruitment metrics, coordinating campus-wide recruitment events, and conducting trainings. Essential Functions Employer Engagement Serves as the point of contact to triage employer-related inquiries. Maintains positive relationships with existing employer partners and provides prospective employers with appropriate resources to establish new program partnerships. Provides strategic insight and guidance to employers to ensure their on-campus recruiting activities yield qualified candidates. Leverages employer relationships to increase engagement and identifies opportunities for expansion through in-depth knowledge of UMass departments, centers, and institutes. Advises employers and other entities on UMass recruitment policies and guidelines. Maintains awareness of regional and national employment trends, economic development, and talent acquisition best practices. Events & Fairs In collaboration with the Director of Employer Engagement and Associate Director of High Impact Practices, coordinates employer participation in events such as Career Fairs, Information Sessions, Networking Events, Tabling, Expert Panels, On-Campus Interviews, as well as other exploratory activities, such as Job Shadows, Company Site Visits, and Speaker Events. Assumes responsibility for the planning and logistical facilitation of in-person, virtual, and hybrid recruiting events through event management, communication and database utilization. Participates in event planning meetings with employers, maintaining ongoing communication from initial event planning through event day. Works with Office Operations Manager to secure space, catering, and other facility needs. Data Management & Data Reporting Optimizes technical resources such as Handshake and Salesforce to facilitate engagement, extend reach, and assess program effectiveness. Leads campus-wide Handshake efforts by supporting employers and students to optimize usage, troubleshoot technical issues, and curate opportunities. Participates in quarterly Handshake user meetings to benchmark UMass efficacy and learn best practices. Attends Handshake webinars to keep abreast of new features and national trends. Tracks employer relations activity, student participation, and success metrics. Creates and provides reports to leadership and other stakeholders. Actively supports Career Services colleagues by leading trainings on Handshake's new features and best practices to ensure consistency in campus-wide usage. Facilitates transition from FMPro to Salesforce, working in collaboration with UMass IT and the UMass Foundation to align key fields for future reporting. Maintains and updates employer database by recording relevant activities, ensuring accuracy of existing records, and adding new entries as needed. Shares key metrics to support colleagues and cross-institutional data reporting efforts. Communication Facilitates ongoing communication with the eight campus-wide Career Centers, sharing details about job postings and upcoming hiring events that are relevant to the student populations they serve. Designs and maintains a calendar of recruitment events occurring across campus to connect campus leadership with employers. In collaboration with the Senior Data Analyst, leverages information gathered from communications with employers to creatively promote events and employment opportunities to build successful hiring pipelines. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree plus two (2) years of full-time related or transferable professional experience in business, consulting, human resources, recruitment, project management, teaching, sales, higher education administration, or academic or career advising. Experience with strategic planning and event planning coordination and execution. Team player with independent initiative. Demonstrated ability to work in a collaborative environment paired with the ability to function independently, balance priorities, self-monitor, and adhere to timelines. Strong organizational skills, program development, creative thinking, and attention to detail with the ability to balance the demands of concurrent and potentially competing projects. Experience developing and maintaining positive working relationships with internal and external professional stakeholders. Excellent verbal and written communication skills, including the ability to address diverse audiences. Experience using metrics to create reports. Proficiency with Microsoft Word, Excel, and Outlook, and general database principles. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in Business, Human Resources, Higher Education or a related field. Experience organizing and implementing Career Fairs. Experience using Handshake software. Experience using relational databases like FMPro or Salesforce. Physical Demands/Working Conditions Typical office environment. Work Schedule Monday - Friday, 8:30 am - 4:30 pm. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Salary Level 26 Exempt Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct 8 2025 Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/15/2025
Full time
Job no: 528675 Work type: Staff Full Time Location: UMass Amherst Department: Career Services Union: PSU Categories: Career Services, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Assistant Director of Employer Engagement and Operations connects students to valuable career opportunities by coordinating campus-wide employer engagement and recruitment activities. Reporting to the Director of Employer Engagement and in collaboration with the Associate Director of High Impact Practices, the Assistant Director of Employer Engagement and Operations executes a multi-year comprehensive strategic plan for effective employer relationships that provide critical capacity in building and sustaining employer relationships across the full range of student recruitment efforts, such as career fairs, on-campus interviews, networking, communicating job and internship opportunities, and other recruitment events. The Assistant Director is a member of the central UMass Office of Career and Professional Development team and also supports employer engagement efforts across the eight decentralized career centers, providing insights into key recruitment metrics, coordinating campus-wide recruitment events, and conducting trainings. Essential Functions Employer Engagement Serves as the point of contact to triage employer-related inquiries. Maintains positive relationships with existing employer partners and provides prospective employers with appropriate resources to establish new program partnerships. Provides strategic insight and guidance to employers to ensure their on-campus recruiting activities yield qualified candidates. Leverages employer relationships to increase engagement and identifies opportunities for expansion through in-depth knowledge of UMass departments, centers, and institutes. Advises employers and other entities on UMass recruitment policies and guidelines. Maintains awareness of regional and national employment trends, economic development, and talent acquisition best practices. Events & Fairs In collaboration with the Director of Employer Engagement and Associate Director of High Impact Practices, coordinates employer participation in events such as Career Fairs, Information Sessions, Networking Events, Tabling, Expert Panels, On-Campus Interviews, as well as other exploratory activities, such as Job Shadows, Company Site Visits, and Speaker Events. Assumes responsibility for the planning and logistical facilitation of in-person, virtual, and hybrid recruiting events through event management, communication and database utilization. Participates in event planning meetings with employers, maintaining ongoing communication from initial event planning through event day. Works with Office Operations Manager to secure space, catering, and other facility needs. Data Management & Data Reporting Optimizes technical resources such as Handshake and Salesforce to facilitate engagement, extend reach, and assess program effectiveness. Leads campus-wide Handshake efforts by supporting employers and students to optimize usage, troubleshoot technical issues, and curate opportunities. Participates in quarterly Handshake user meetings to benchmark UMass efficacy and learn best practices. Attends Handshake webinars to keep abreast of new features and national trends. Tracks employer relations activity, student participation, and success metrics. Creates and provides reports to leadership and other stakeholders. Actively supports Career Services colleagues by leading trainings on Handshake's new features and best practices to ensure consistency in campus-wide usage. Facilitates transition from FMPro to Salesforce, working in collaboration with UMass IT and the UMass Foundation to align key fields for future reporting. Maintains and updates employer database by recording relevant activities, ensuring accuracy of existing records, and adding new entries as needed. Shares key metrics to support colleagues and cross-institutional data reporting efforts. Communication Facilitates ongoing communication with the eight campus-wide Career Centers, sharing details about job postings and upcoming hiring events that are relevant to the student populations they serve. Designs and maintains a calendar of recruitment events occurring across campus to connect campus leadership with employers. In collaboration with the Senior Data Analyst, leverages information gathered from communications with employers to creatively promote events and employment opportunities to build successful hiring pipelines. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree plus two (2) years of full-time related or transferable professional experience in business, consulting, human resources, recruitment, project management, teaching, sales, higher education administration, or academic or career advising. Experience with strategic planning and event planning coordination and execution. Team player with independent initiative. Demonstrated ability to work in a collaborative environment paired with the ability to function independently, balance priorities, self-monitor, and adhere to timelines. Strong organizational skills, program development, creative thinking, and attention to detail with the ability to balance the demands of concurrent and potentially competing projects. Experience developing and maintaining positive working relationships with internal and external professional stakeholders. Excellent verbal and written communication skills, including the ability to address diverse audiences. Experience using metrics to create reports. Proficiency with Microsoft Word, Excel, and Outlook, and general database principles. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in Business, Human Resources, Higher Education or a related field. Experience organizing and implementing Career Fairs. Experience using Handshake software. Experience using relational databases like FMPro or Salesforce. Physical Demands/Working Conditions Typical office environment. Work Schedule Monday - Friday, 8:30 am - 4:30 pm. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Salary Level 26 Exempt Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Oct 8 2025 Eastern Daylight Time Applications close: Jan Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission. At Howard University, we prioritize well-being and professional growth. Here is what we offer: Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support Work-Life Balance: PTO, paid holidays, flexible work arrangements Financial Wellness: Competitive salary, 403(b) with company match Professional Development: Ongoing training, tuition reimbursement, and career advancement paths Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture Join Howard University and thrive with us! BASIC FUNCTION: Reporting to the Assistant Director of Industry Partnerships and Licensing, the Senior Licensing Manager plays a key role in supporting the commercialization of intellectual property (IP) at Howard University. The incumbent will manage a portfolio of technologies, engage with faculty and industry partners, negotiate licensing agreements, and support the strategic objectives of the Office of Technology Transfer by helping bridge research innovations with commercial opportunities. SUPERVISORY AUTHORITY: None NATURE AND SCOPE: The Senior Licensing Manager is responsible for the identification, assessment, marketing, and licensing of university owned IP. The position requires collaboration with internal stakeholders (faculty, researchers, attorneys) and external entities (industry, startups, legal firms) to bring new inventions to market, secure licenses, and contribute to the formation of university affiliated ventures. PRINCIPAL ACCOUNTABILITIES: Manage a portfolio of invention disclosures, assessing commercial potential, IP protection strategy, and licensing pathways. Develop marketing strategies and materials to attract potential licensees, including leveraging external platforms and industry databases. Conduct outreach to companies, investors, and entrepreneurs to promote Howard IP assets and negotiate licensing terms. Draft, negotiate, and execute license agreements, options, confidentiality agreements, and other IP-related contracts in coordination with legal counsel. Collaborate closely with faculty inventors to understand their technology and support their goals for commercialization. Track agreement performance and ensure compliance with contractual obligations, including milestone payments and reporting. Maintain accurate records in the university's IP management systems. Contribute to the growth of the tech transfer ecosystem by mentoring junior licensing associates and participating in professional development opportunities. Support strategic initiatives led by the Assistant Director and Associate Director of Industry Partnerships and Licensing, including spinout development and partnership cultivation. Represent the office at conferences, campus innovation events, and industry engagement sessions. Perform other related duties as assigned. CORE COMPETENCIES: • Strong knowledge of intellectual property rights and patent law. • Demonstrated experience in technology marketing and licensing. • Skilled in contract negotiation and relationship management. • Excellent written and verbal communication. • Highly organized and detail oriented with strong project management skills. • Collaborative mindset and the ability to engage with interdisciplinary teams. • High ethical standards and ability to maintain confidentiality. MINIMUM REQUIREMENTS: • Bachelor's degree in a scientific, engineering, or technical discipline; advanced degree preferred. • Minimum of 3-5 years of experience in technology transfer, licensing, or industry based IP transactions. • Experience drafting and negotiating complex agreements involving intellectual property. • Familiarity with academic research environments and university commercialization practices. • Proficiency with Microsoft Office and technology/IP database systems (e.g., Sophia, Cayuse, etc.). PREFERRED REQUIREMENTS: • Demonstrated entrepreneurial mindset with a track record of identifying, evaluating, and pursuing commercialization opportunities, including startup formation or strategic partnerships. • Proven success in licensing negotiations, including structuring complex agreements and securing favorable terms with industry partners, startups, and investors. • In-depth understanding of intellectual property law, licensing strategies, and relevant legal practices, including patent prosecution, IP valuation, and contract negotiation. • Experience working closely with inventors, legal counsel, and senior leadership to assess risk, protect university assets, and drive impactful outcomes. • Ability to think strategically and creatively to overcome legal, technical, and business barriers to commercialization. • Strong communication and interpersonal skills with the ability to influence, lead, and manage relationships across academic, legal, and industry stakeholders. • Familiarity with the university tech transfer process and federal compliance (e.g., Bayh-Dole Act, export control, conflict of interest policies) is a plus. Compliance Salary Range Disclosure Expected Pay Range: $81,818 - $90,000
10/07/2025
Full time
The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission. At Howard University, we prioritize well-being and professional growth. Here is what we offer: Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support Work-Life Balance: PTO, paid holidays, flexible work arrangements Financial Wellness: Competitive salary, 403(b) with company match Professional Development: Ongoing training, tuition reimbursement, and career advancement paths Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture Join Howard University and thrive with us! BASIC FUNCTION: Reporting to the Assistant Director of Industry Partnerships and Licensing, the Senior Licensing Manager plays a key role in supporting the commercialization of intellectual property (IP) at Howard University. The incumbent will manage a portfolio of technologies, engage with faculty and industry partners, negotiate licensing agreements, and support the strategic objectives of the Office of Technology Transfer by helping bridge research innovations with commercial opportunities. SUPERVISORY AUTHORITY: None NATURE AND SCOPE: The Senior Licensing Manager is responsible for the identification, assessment, marketing, and licensing of university owned IP. The position requires collaboration with internal stakeholders (faculty, researchers, attorneys) and external entities (industry, startups, legal firms) to bring new inventions to market, secure licenses, and contribute to the formation of university affiliated ventures. PRINCIPAL ACCOUNTABILITIES: Manage a portfolio of invention disclosures, assessing commercial potential, IP protection strategy, and licensing pathways. Develop marketing strategies and materials to attract potential licensees, including leveraging external platforms and industry databases. Conduct outreach to companies, investors, and entrepreneurs to promote Howard IP assets and negotiate licensing terms. Draft, negotiate, and execute license agreements, options, confidentiality agreements, and other IP-related contracts in coordination with legal counsel. Collaborate closely with faculty inventors to understand their technology and support their goals for commercialization. Track agreement performance and ensure compliance with contractual obligations, including milestone payments and reporting. Maintain accurate records in the university's IP management systems. Contribute to the growth of the tech transfer ecosystem by mentoring junior licensing associates and participating in professional development opportunities. Support strategic initiatives led by the Assistant Director and Associate Director of Industry Partnerships and Licensing, including spinout development and partnership cultivation. Represent the office at conferences, campus innovation events, and industry engagement sessions. Perform other related duties as assigned. CORE COMPETENCIES: • Strong knowledge of intellectual property rights and patent law. • Demonstrated experience in technology marketing and licensing. • Skilled in contract negotiation and relationship management. • Excellent written and verbal communication. • Highly organized and detail oriented with strong project management skills. • Collaborative mindset and the ability to engage with interdisciplinary teams. • High ethical standards and ability to maintain confidentiality. MINIMUM REQUIREMENTS: • Bachelor's degree in a scientific, engineering, or technical discipline; advanced degree preferred. • Minimum of 3-5 years of experience in technology transfer, licensing, or industry based IP transactions. • Experience drafting and negotiating complex agreements involving intellectual property. • Familiarity with academic research environments and university commercialization practices. • Proficiency with Microsoft Office and technology/IP database systems (e.g., Sophia, Cayuse, etc.). PREFERRED REQUIREMENTS: • Demonstrated entrepreneurial mindset with a track record of identifying, evaluating, and pursuing commercialization opportunities, including startup formation or strategic partnerships. • Proven success in licensing negotiations, including structuring complex agreements and securing favorable terms with industry partners, startups, and investors. • In-depth understanding of intellectual property law, licensing strategies, and relevant legal practices, including patent prosecution, IP valuation, and contract negotiation. • Experience working closely with inventors, legal counsel, and senior leadership to assess risk, protect university assets, and drive impactful outcomes. • Ability to think strategically and creatively to overcome legal, technical, and business barriers to commercialization. • Strong communication and interpersonal skills with the ability to influence, lead, and manage relationships across academic, legal, and industry stakeholders. • Familiarity with the university tech transfer process and federal compliance (e.g., Bayh-Dole Act, export control, conflict of interest policies) is a plus. Compliance Salary Range Disclosure Expected Pay Range: $81,818 - $90,000
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: Support the overall operation of both the Executive Office & Human Resource Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate corporate offices. Responsibilities: Support the employment process including applicant screening, determining eligibility for employment, conducting reference checks and verifying paperwork for accuracy. Refer potential new-hires to department managers when appropriate for interviews. Assist with department outgoing correspondence and memorandums as needed. Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner. Assist with all benefit administration including group health insurance, vacation, sick, person, leave of absence, jury duty pay, retirement plan. Ensure all policies and procedures are followed and all completed forms to be accurate with timely submission. Assist with coordination of all other new hire pre-employment steps, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures. Respond to all interviewed applicants via telephone or letter within required time frame. Assist with completion of appropriate paperwork for new hires, terminations, payroll action forms and employee status changes on a daily basis and in a timely, accurate manner. Assist with New Hire Orientation: Help administer overview of benefits to new associates.Explain elements of various benefits to associates as required and assist with enrollment and claims processing. Present overview of Highgate Handbook with complete knowledge of all policies and procedures Notify all managers of monthly reviews, prepare payroll action forms and track all completed reviews to ensure reviews are given in a timely manner. Assist the HR department in maintaining accurate employee records. Assist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for hotel. Assist with HR reception area duties: greeting associates, managers and potential new hires. Direct to appropriate manager if necessary. Assist in the production of Employee newsletter. Maintain associate's files and ensure that filing is completed at the end of each week. Assist with Associate Employee Relations Events. Ensure compliance of the Immigration Reform and Control Act for all employees. Maintain inventory of office and benefit supplies on a regular basis. Complete purchase orders needed to replenish such supplies. Keep employee bulletin boards current, post memos, pictures of employee events, loss prevention materials. Distribute paychecks as needed and ensure completed signature pages are collected complete from each department. Assist with other special hotel projects as needed. Provide GM with administrative support through scheduling of key appointments, coordinating in-house meetings & agendas, while assisting with all associate events. Assist the GM & hotel with Social Media management, including but not limited to: timely responses to twitter, on-line reviews, Facebook, Flicker, Yelp, Google+ and any other on-line channel open to the hotel's guests and clients Take the lead on web presence management, with Hyatt Brand Analytics and Micros Interactive our on-line website management vendor, insuring timely follow-up on website updates; these include updates, menus, promos and special calendar events Assist with daily Medalia tracking and reporting out daily results. Ensure timely follow-up from department heads on guest issues Assist with administration and management of hotel programs such as MOD, Lobby Ambassador, Zone management and ensure timely follow-up and communication on all facets of each from scheduling to reporting and execution Support upward, timely communication to Highgate corporate offices and senior leadership and ensure compliance with daily, weekly and monthly deliverables. Assist with weekly coordination of our Gold Passport Reception and assist with invite printing for in-house VIP's Assist with and ensure timely follow-up on all in-house guest communication and requests from within the hotel's guestrooms and present a response to the guest confirming receipt of their request. Assist with timely follow-up to incoming guest correspondence received through the hotel's general mailbox and forward to all departments as deemed necessary for their follow-up In absence of the GM, coordinate and follow-up on all corporate office requests and assist finance as needed on reporting requirements and deadlines Assist other departments on an as need basis when guest influx dictates. Qualifications: Associates or Bachelor's Degree in Human Resources or equivalent 1- 3 years work experience. At least one year Hotel or Human Resource related work experience. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Must have basic PC knowledge, minimum typing speed of 35wpm, ability to write and communicate professionally, bi-lingual fluency a plus. Must be hospitality oriented, and possess the ability to work under pressure. Ability to work effectively under time constraints and deadlines. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Should possess the ability to complete multiple tasks simultaneously.
10/07/2025
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: Support the overall operation of both the Executive Office & Human Resource Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate corporate offices. Responsibilities: Support the employment process including applicant screening, determining eligibility for employment, conducting reference checks and verifying paperwork for accuracy. Refer potential new-hires to department managers when appropriate for interviews. Assist with department outgoing correspondence and memorandums as needed. Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner. Assist with all benefit administration including group health insurance, vacation, sick, person, leave of absence, jury duty pay, retirement plan. Ensure all policies and procedures are followed and all completed forms to be accurate with timely submission. Assist with coordination of all other new hire pre-employment steps, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures. Respond to all interviewed applicants via telephone or letter within required time frame. Assist with completion of appropriate paperwork for new hires, terminations, payroll action forms and employee status changes on a daily basis and in a timely, accurate manner. Assist with New Hire Orientation: Help administer overview of benefits to new associates.Explain elements of various benefits to associates as required and assist with enrollment and claims processing. Present overview of Highgate Handbook with complete knowledge of all policies and procedures Notify all managers of monthly reviews, prepare payroll action forms and track all completed reviews to ensure reviews are given in a timely manner. Assist the HR department in maintaining accurate employee records. Assist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for hotel. Assist with HR reception area duties: greeting associates, managers and potential new hires. Direct to appropriate manager if necessary. Assist in the production of Employee newsletter. Maintain associate's files and ensure that filing is completed at the end of each week. Assist with Associate Employee Relations Events. Ensure compliance of the Immigration Reform and Control Act for all employees. Maintain inventory of office and benefit supplies on a regular basis. Complete purchase orders needed to replenish such supplies. Keep employee bulletin boards current, post memos, pictures of employee events, loss prevention materials. Distribute paychecks as needed and ensure completed signature pages are collected complete from each department. Assist with other special hotel projects as needed. Provide GM with administrative support through scheduling of key appointments, coordinating in-house meetings & agendas, while assisting with all associate events. Assist the GM & hotel with Social Media management, including but not limited to: timely responses to twitter, on-line reviews, Facebook, Flicker, Yelp, Google+ and any other on-line channel open to the hotel's guests and clients Take the lead on web presence management, with Hyatt Brand Analytics and Micros Interactive our on-line website management vendor, insuring timely follow-up on website updates; these include updates, menus, promos and special calendar events Assist with daily Medalia tracking and reporting out daily results. Ensure timely follow-up from department heads on guest issues Assist with administration and management of hotel programs such as MOD, Lobby Ambassador, Zone management and ensure timely follow-up and communication on all facets of each from scheduling to reporting and execution Support upward, timely communication to Highgate corporate offices and senior leadership and ensure compliance with daily, weekly and monthly deliverables. Assist with weekly coordination of our Gold Passport Reception and assist with invite printing for in-house VIP's Assist with and ensure timely follow-up on all in-house guest communication and requests from within the hotel's guestrooms and present a response to the guest confirming receipt of their request. Assist with timely follow-up to incoming guest correspondence received through the hotel's general mailbox and forward to all departments as deemed necessary for their follow-up In absence of the GM, coordinate and follow-up on all corporate office requests and assist finance as needed on reporting requirements and deadlines Assist other departments on an as need basis when guest influx dictates. Qualifications: Associates or Bachelor's Degree in Human Resources or equivalent 1- 3 years work experience. At least one year Hotel or Human Resource related work experience. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Must have basic PC knowledge, minimum typing speed of 35wpm, ability to write and communicate professionally, bi-lingual fluency a plus. Must be hospitality oriented, and possess the ability to work under pressure. Ability to work effectively under time constraints and deadlines. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Should possess the ability to complete multiple tasks simultaneously.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Overview: Support the overall operation of both the Executive Office & Human Resource Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate corporate offices. Responsibilities: Support the employment process including applicant screening, determining eligibility for employment, conducting reference checks and verifying paperwork for accuracy. Refer potential new-hires to department managers when appropriate for interviews. Assist with department outgoing correspondence and memorandums as needed. Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner. Assist with all benefit administration including group health insurance, vacation, sick, person, leave of absence, jury duty pay, retirement plan. Ensure all policies and procedures are followed and all completed forms to be accurate with timely submission. Assist with coordination of all other new hire pre-employment steps, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures. Respond to all interviewed applicants via telephone or letter within required time frame. Assist with completion of appropriate paperwork for new hires, terminations, payroll action forms and employee status changes on a daily basis and in a timely, accurate manner. Assist with New Hire Orientation: Help administer overview of benefits to new associates.Explain elements of various benefits to associates as required and assist with enrollment and claims processing. Present overview of Highgate Handbook with complete knowledge of all policies and procedures Notify all managers of monthly reviews, prepare payroll action forms and track all completed reviews to ensure reviews are given in a timely manner. Assist the HR department in maintaining accurate employee records. Assist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for hotel. Assist with HR reception area duties: greeting associates, managers and potential new hires. Direct to appropriate manager if necessary. Assist in the production of Employee newsletter. Maintain associate's files and ensure that filing is completed at the end of each week. Assist with Associate Employee Relations Events. Ensure compliance of the Immigration Reform and Control Act for all employees. Maintain inventory of office and benefit supplies on a regular basis. Complete purchase orders needed to replenish such supplies. Keep employee bulletin boards current, post memos, pictures of employee events, loss prevention materials. Distribute paychecks as needed and ensure completed signature pages are collected complete from each department. Assist with other special hotel projects as needed. Provide GM with administrative support through scheduling of key appointments, coordinating in-house meetings & agendas, while assisting with all associate events. Assist the GM & hotel with Social Media management, including but not limited to: timely responses to twitter, on-line reviews, Facebook, Flicker, Yelp, Google+ and any other on-line channel open to the hotel's guests and clients Take the lead on web presence management, with Hyatt Brand Analytics and Micros Interactive our on-line website management vendor, insuring timely follow-up on website updates; these include updates, menus, promos and special calendar events Assist with daily Medalia tracking and reporting out daily results. Ensure timely follow-up from department heads on guest issues Assist with administration and management of hotel programs such as MOD, Lobby Ambassador, Zone management and ensure timely follow-up and communication on all facets of each from scheduling to reporting and execution Support upward, timely communication to Highgate corporate offices and senior leadership and ensure compliance with daily, weekly and monthly deliverables. Assist with weekly coordination of our Gold Passport Reception and assist with invite printing for in-house VIP's Assist with and ensure timely follow-up on all in-house guest communication and requests from within the hotel's guestrooms and present a response to the guest confirming receipt of their request. Assist with timely follow-up to incoming guest correspondence received through the hotel's general mailbox and forward to all departments as deemed necessary for their follow-up In absence of the GM, coordinate and follow-up on all corporate office requests and assist finance as needed on reporting requirements and deadlines Assist other departments on an as need basis when guest influx dictates. Qualifications: Associates or Bachelor's Degree in Human Resources or equivalent 1- 3 years work experience. At least one year Hotel or Human Resource related work experience. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Must have basic PC knowledge, minimum typing speed of 35wpm, ability to write and communicate professionally, bi-lingual fluency a plus. Must be hospitality oriented, and possess the ability to work under pressure. Ability to work effectively under time constraints and deadlines. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Should possess the ability to complete multiple tasks simultaneously.
10/07/2025
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Overview: Support the overall operation of both the Executive Office & Human Resource Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate corporate offices. Responsibilities: Support the employment process including applicant screening, determining eligibility for employment, conducting reference checks and verifying paperwork for accuracy. Refer potential new-hires to department managers when appropriate for interviews. Assist with department outgoing correspondence and memorandums as needed. Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner. Assist with all benefit administration including group health insurance, vacation, sick, person, leave of absence, jury duty pay, retirement plan. Ensure all policies and procedures are followed and all completed forms to be accurate with timely submission. Assist with coordination of all other new hire pre-employment steps, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures. Respond to all interviewed applicants via telephone or letter within required time frame. Assist with completion of appropriate paperwork for new hires, terminations, payroll action forms and employee status changes on a daily basis and in a timely, accurate manner. Assist with New Hire Orientation: Help administer overview of benefits to new associates.Explain elements of various benefits to associates as required and assist with enrollment and claims processing. Present overview of Highgate Handbook with complete knowledge of all policies and procedures Notify all managers of monthly reviews, prepare payroll action forms and track all completed reviews to ensure reviews are given in a timely manner. Assist the HR department in maintaining accurate employee records. Assist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for hotel. Assist with HR reception area duties: greeting associates, managers and potential new hires. Direct to appropriate manager if necessary. Assist in the production of Employee newsletter. Maintain associate's files and ensure that filing is completed at the end of each week. Assist with Associate Employee Relations Events. Ensure compliance of the Immigration Reform and Control Act for all employees. Maintain inventory of office and benefit supplies on a regular basis. Complete purchase orders needed to replenish such supplies. Keep employee bulletin boards current, post memos, pictures of employee events, loss prevention materials. Distribute paychecks as needed and ensure completed signature pages are collected complete from each department. Assist with other special hotel projects as needed. Provide GM with administrative support through scheduling of key appointments, coordinating in-house meetings & agendas, while assisting with all associate events. Assist the GM & hotel with Social Media management, including but not limited to: timely responses to twitter, on-line reviews, Facebook, Flicker, Yelp, Google+ and any other on-line channel open to the hotel's guests and clients Take the lead on web presence management, with Hyatt Brand Analytics and Micros Interactive our on-line website management vendor, insuring timely follow-up on website updates; these include updates, menus, promos and special calendar events Assist with daily Medalia tracking and reporting out daily results. Ensure timely follow-up from department heads on guest issues Assist with administration and management of hotel programs such as MOD, Lobby Ambassador, Zone management and ensure timely follow-up and communication on all facets of each from scheduling to reporting and execution Support upward, timely communication to Highgate corporate offices and senior leadership and ensure compliance with daily, weekly and monthly deliverables. Assist with weekly coordination of our Gold Passport Reception and assist with invite printing for in-house VIP's Assist with and ensure timely follow-up on all in-house guest communication and requests from within the hotel's guestrooms and present a response to the guest confirming receipt of their request. Assist with timely follow-up to incoming guest correspondence received through the hotel's general mailbox and forward to all departments as deemed necessary for their follow-up In absence of the GM, coordinate and follow-up on all corporate office requests and assist finance as needed on reporting requirements and deadlines Assist other departments on an as need basis when guest influx dictates. Qualifications: Associates or Bachelor's Degree in Human Resources or equivalent 1- 3 years work experience. At least one year Hotel or Human Resource related work experience. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Must have basic PC knowledge, minimum typing speed of 35wpm, ability to write and communicate professionally, bi-lingual fluency a plus. Must be hospitality oriented, and possess the ability to work under pressure. Ability to work effectively under time constraints and deadlines. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Should possess the ability to complete multiple tasks simultaneously.
Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a System Administrator to join our team of passionate individuals in Warrenton, VA. In this role you will support challenging, mission-critical projects that make a direct impact on the Nation's security and intelligence mission. Your Impact: The mission of the Lone Wolf program is to support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN-TS ES) which is a DoD-provided, TS/SCI, integrated voice, video, and data, global communications network that facilitates collaboration among senior leaders and key staff. The Lone Wolf program boasts a professional workforce comprised of specialists throughout the Information Technology lifecycle and who contribute to a positive work environment. The Lone Wolf Team is Mission Focused, Customer Oriented, Process Guided, and Solutions Driven. Candidates interested in joining the team must be critical thinkers, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment that supports a critical and rewarding mission. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes. The Team is expected to grow and is looking for people who can apply disciplined processes and provide imaginative solutions that enable the adoption of innovation and emerging technologies that create opportunities for transformative change. Responsibilities: The duties and responsibilities of the System Administrator include, but are not limited to, the following: Administer and maintain Windows server environments, including Active Directory, DNS, DHCP, and Group Policy Manage and support virtualization platforms such as VMware and/or Hyper-V Monitor system performance, review security logs, and apply critical updates and patches Implement robust backup strategies and disaster recover solutions Ensure systems comply with organizational policies and security standards Manage IP address allocation, subnetting, and VLAN configurations Collaborate with network engineers to diagnose and resolve LAN, WAN, and Wi-Fi connectivity issues Monitor critical network services like DNS and DHCP to ensure consistent system functionality Assist in reviewing firewall rules to support secure access to Windows servers Contribute to the planning and deployment of VPNs, remote access solutions, and network segmentation strategies Troubleshoot shared infrastructure issues, including domain name resolution and authentication failures Serve as a primary point of contact for customer issues by diagnosing, resolving, and tracking problems. Manage and maintain customer accounts, including establishment, updates, and repairs, while identifying opportunities to improve customer service processes. Provide responsive, multi-channel support (via email, phone, and remote access) to end-users, delivering timely troubleshooting and problem resolution. Ensure high-quality customer experience through consistent and effective communication. Respond to service requests and oversee the lifecycle tracking, documentation, and reporting of network systems and hardware assets. Ensure compliance with disposal protocols, including the secure destruction of sensitive materials. Utilize industry-standard tools to deliver remote support for desktop and peripheral devices, efficiently resolving technical issues while minimizing system downtime Maintain accurate records of technical incidents and service requests, escalating complex or unresolved issues according to established escalation procedures and organizational policies Administer enterprise software deployments using tools such as Microsoft Endpoint Configuration Manager (MECM), ensuring streamlined, secure, and automated application rollouts across all relevant systems Provide training and guidance to end-users to enhance technology adoption and efficiency. Regularly communicate key updates, insights, and technical recommendations to senior leadership to support informed decision-making Continuously research and evaluate emerging technologies, tools, and best practices to maintain current expertise and ensure the organization benefits from up-to-date knowledge in relevant IT domains Actively participate in cross-functional and special projects, bringing technical insight and operational support to ensure successful outcomes aligned with organizational objectives Qualifications - External Requirements: Must have active Top-Secret clearance with SCI or TS with the ability to obtain SCI Minimum 7 years of relevant Information Technology Experience Proven independence in executing projects aligned with executive directives Demonstrated experience administering enterprise software deployments using tools such as Microsoft Endpoint Configuration Manager (MECM) Possesses hands-on experience with enterprise technologies, including Windows Server 2019, Citrix Virtual Desktop, VMware ESXi, Active Directory, DHCP, and Service Accounts Strong command of Group Policy for centralized management of user and computer settings across the domain Skilled in using PowerShell to automate administrative tasks and enhance system management efficiency Hands-on experience in VMware (vCenter, vSAN) and Nutanix Hyperconverged Infrastructure, including architecture, deployment, and the use of integrated management tools for efficient data center operations Solid understanding of networking principles, protocols, and configuration best practices to ensure secure, reliable, and high-performing IT environments Demonstrated experience implementing and managing data protection strategies and disaster recovery solutions to ensure business continuity and data integrity Proven track record of identifying and recommending technology solutions that enhance customer satisfaction, support mission objectives, and drive operational improvements Must be able to work a 40-hour work week, normally Monday through Friday Ability to work overtime during critical peaks and be available to meet last-minute requests for overtime if needed Ability to travel (25-40%) primarily within 75 miles Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project and Visio Exceptional attention to detail; excellent verbal and written communication skills; strong critical thinking, organizational, time-management, and problem-solving skills Ability to work both independently and as part of a team in a dynamic environment Clearance Required: Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI Minimum Education: High School Diploma Minimum Years of Experience: 7 years of relevant experience Required Certifications: Must possess one of the following 8140 IAT Level II or III baseline certifications: Level II certs include - CCNA Security, GISCP, GSEC, Security+ CE, SSCP Level III certs include - CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH Preferred: Bachelor's degree in IT related field or related STEM field Experience with ServiceNow Microsoft Certified: Windows Server Hybrid Administrator Associate CompTIA Network+ or Cisco CCNA for foundational networking knowledge
10/06/2025
Full time
Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a System Administrator to join our team of passionate individuals in Warrenton, VA. In this role you will support challenging, mission-critical projects that make a direct impact on the Nation's security and intelligence mission. Your Impact: The mission of the Lone Wolf program is to support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN-TS ES) which is a DoD-provided, TS/SCI, integrated voice, video, and data, global communications network that facilitates collaboration among senior leaders and key staff. The Lone Wolf program boasts a professional workforce comprised of specialists throughout the Information Technology lifecycle and who contribute to a positive work environment. The Lone Wolf Team is Mission Focused, Customer Oriented, Process Guided, and Solutions Driven. Candidates interested in joining the team must be critical thinkers, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment that supports a critical and rewarding mission. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes. The Team is expected to grow and is looking for people who can apply disciplined processes and provide imaginative solutions that enable the adoption of innovation and emerging technologies that create opportunities for transformative change. Responsibilities: The duties and responsibilities of the System Administrator include, but are not limited to, the following: Administer and maintain Windows server environments, including Active Directory, DNS, DHCP, and Group Policy Manage and support virtualization platforms such as VMware and/or Hyper-V Monitor system performance, review security logs, and apply critical updates and patches Implement robust backup strategies and disaster recover solutions Ensure systems comply with organizational policies and security standards Manage IP address allocation, subnetting, and VLAN configurations Collaborate with network engineers to diagnose and resolve LAN, WAN, and Wi-Fi connectivity issues Monitor critical network services like DNS and DHCP to ensure consistent system functionality Assist in reviewing firewall rules to support secure access to Windows servers Contribute to the planning and deployment of VPNs, remote access solutions, and network segmentation strategies Troubleshoot shared infrastructure issues, including domain name resolution and authentication failures Serve as a primary point of contact for customer issues by diagnosing, resolving, and tracking problems. Manage and maintain customer accounts, including establishment, updates, and repairs, while identifying opportunities to improve customer service processes. Provide responsive, multi-channel support (via email, phone, and remote access) to end-users, delivering timely troubleshooting and problem resolution. Ensure high-quality customer experience through consistent and effective communication. Respond to service requests and oversee the lifecycle tracking, documentation, and reporting of network systems and hardware assets. Ensure compliance with disposal protocols, including the secure destruction of sensitive materials. Utilize industry-standard tools to deliver remote support for desktop and peripheral devices, efficiently resolving technical issues while minimizing system downtime Maintain accurate records of technical incidents and service requests, escalating complex or unresolved issues according to established escalation procedures and organizational policies Administer enterprise software deployments using tools such as Microsoft Endpoint Configuration Manager (MECM), ensuring streamlined, secure, and automated application rollouts across all relevant systems Provide training and guidance to end-users to enhance technology adoption and efficiency. Regularly communicate key updates, insights, and technical recommendations to senior leadership to support informed decision-making Continuously research and evaluate emerging technologies, tools, and best practices to maintain current expertise and ensure the organization benefits from up-to-date knowledge in relevant IT domains Actively participate in cross-functional and special projects, bringing technical insight and operational support to ensure successful outcomes aligned with organizational objectives Qualifications - External Requirements: Must have active Top-Secret clearance with SCI or TS with the ability to obtain SCI Minimum 7 years of relevant Information Technology Experience Proven independence in executing projects aligned with executive directives Demonstrated experience administering enterprise software deployments using tools such as Microsoft Endpoint Configuration Manager (MECM) Possesses hands-on experience with enterprise technologies, including Windows Server 2019, Citrix Virtual Desktop, VMware ESXi, Active Directory, DHCP, and Service Accounts Strong command of Group Policy for centralized management of user and computer settings across the domain Skilled in using PowerShell to automate administrative tasks and enhance system management efficiency Hands-on experience in VMware (vCenter, vSAN) and Nutanix Hyperconverged Infrastructure, including architecture, deployment, and the use of integrated management tools for efficient data center operations Solid understanding of networking principles, protocols, and configuration best practices to ensure secure, reliable, and high-performing IT environments Demonstrated experience implementing and managing data protection strategies and disaster recovery solutions to ensure business continuity and data integrity Proven track record of identifying and recommending technology solutions that enhance customer satisfaction, support mission objectives, and drive operational improvements Must be able to work a 40-hour work week, normally Monday through Friday Ability to work overtime during critical peaks and be available to meet last-minute requests for overtime if needed Ability to travel (25-40%) primarily within 75 miles Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project and Visio Exceptional attention to detail; excellent verbal and written communication skills; strong critical thinking, organizational, time-management, and problem-solving skills Ability to work both independently and as part of a team in a dynamic environment Clearance Required: Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI Minimum Education: High School Diploma Minimum Years of Experience: 7 years of relevant experience Required Certifications: Must possess one of the following 8140 IAT Level II or III baseline certifications: Level II certs include - CCNA Security, GISCP, GSEC, Security+ CE, SSCP Level III certs include - CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH Preferred: Bachelor's degree in IT related field or related STEM field Experience with ServiceNow Microsoft Certified: Windows Server Hybrid Administrator Associate CompTIA Network+ or Cisco CCNA for foundational networking knowledge
Description & Requirements Description Compensation: Starting at $115,000 - Full time, based upon experience Required Credentials: Licensed or Board Certified Behavior Analyst, or other state-recognized license (required). Master's degree from an accredited college or university in one of the following disciplines: behavior analysis, education, psychology, or related field (education required; listed fields of study preferred). 8+ years of extensive experience conducting BCBA tasks (i.e., data analysis, programming, assessments, supervision, etc.) and/or working with individuals impacted by pervasive developmental disorders (required), across varied client profiles. 4+years in a senior clinical supervisory role (e.g., Associate Clinical Director, Clinical Director) 6+ years managing multi-site clinical operations in ABA with an emphasis on center-based programming Benefits of Working at Intercare: Medical, Dental and Vision insurance Company 401k Plan Bonuses! Generous time off policy (vacation, sick time and holidays) The most extraordinary, professional culture in the industry A management team that truly cares about your future and happiness Flexible work schedule with a focus on work/life balance Mileage reimbursement, a company computer and cell phone Education tuition reimbursement program! Leadership training and CEUs - we will teach how to become a better leader! Outstanding mentorship and supportive environment for continual learning Job Description The Regional Clinical Director oversees the staff and clients within a geographically defined area and/or specific service line, and contributes clinical knowledge, team leadership, feedback, and insight to support the success of four customer groups: Organization: Promote our brand, reputation, culture, and business results Funding Sources: Ensure quick service of clients, ensuring positive impact on client progress and compliance with funding source requirements Assigned Staff: Support individualized professional development and success, as appropriate for their level of experience and stage in clinical progression Assigned Clients: Sustain high quality clinical practice, impactful client progress, excellent customer service and support from all team members The impact of the daily work of the Regional Clinical Director optimizes these business results: Client Progress & Customer Satisfaction timely launch of services with highly trained staff focused on quality clinical programming and efficacy Employee Satisfaction & Retention minimizing turnover, recruiting, and training costs, and maximizing success and professional development of the clinical team Clinical and Operational KPIs resulting delivery of high-quality ABA clinical services and positive operational site contribution by tactical management of scale, utilization, supervision ratios, and team member productivity This position reports to the SVP, Behavioral Health Operations. This position may require driving 30 to 60 (or more) miles a day when conducting quality control, supervision and consultation in the field , as well as occasional travel outside of regular business hours to serve as a company representative at conferences (internal and industry) and in new markets in development. Primary Responsibilities: Provide quality clinical supervision and program direction to regional clinical staff, including skills enhancement and clinical consultation, to ensure treatment integrity and quality assurance across clients, settings, and funding sources. Provide oversight and direction on clinical excellence (e.g., timely report submission, timely session conversion, clinical competencies, etc.). Ad-hoc coverage and support for Clinical Directors, Associate Clinical Directors, or Clinical Supervisors, including case coverage if applicable Collaborate with Supervisor, Clinical Outcomes for regional audits on clinical efficiency and related metrics implementing corrective actions if necessary Participate in initial intake assessments to determine eligibility and appropriateness for on-going services, in addition to making recommendations for frequency and duration of services, consistent with recommended practices and medical necessity guidelines. Provide quality clinical supervision or consultation and case coverage during transitions, leave of absences, or vacations, or when complex clinical cases require oversight from a more experienced BCBA. Support the clinical team with case management responsibilities for clients on hold. Oversee Clinical Supervisors to ensure baseline job expectations are being met via accurate assessment of skills and direct feedback through completion of Performance Management metrics. Provide support with completion of Functional Behavioral Assessments, including Functional Analyses, to develop function-based treatments. Develop and review treatment plans in collaboration with the clinical team, in addition to conducting follow-up evaluations to assess the effectiveness of treatment plans. Provide clinical mentorship and support to all employees within the region(s). Develop and coordinate clinical training materials in conjunction with Training department and the clinical team, using Behavior Skills Training (BST) techniques: discussion, modeling, practice, and feedback. Prepare management reports on program key performance metrics, as assigned. Collaborate with leadership team in developing new programs and other special projects, when appropriate. Actively work toward department annual goals, as determined Participate in recruiting and interview process for Program Managers and Clinical Supervisors (BCBA). Communicate effectively and in a timely manner with all Intercare Therapy employees, clients, and other service providers. Support center-based services within the region(s) with leadership presence at center locations and direct support/feedback regarding services delivered in the center. Responsibilities include but are not limited to, greet team members and families, support maintenance and vendor request(s) and building access (in collaboration with facilities management), provide direct clinical support and oversight to BIs/Supervisors, and provide direct support and supervision to the center coordinator/administrator. In person clinical overlaps, as need for the region(s) clinical team, to support and provide feedback on program integrity, clinical quality assurance, oversight of the provision of services, etc. Remains current regarding new research, current trends, and developments in autism spectrum disorders, applied behavior analysis, special education, OBM and related fields. Represent Intercare Therapy to clients and colleagues, both professionally and ethically. Maintain accurate and up-to-date client records for all clients. This includes obtaining appropriate consent (i.e., consent to evaluate, consent to release confidential information) for all clients. Complete supervision documentation in accordance with BACB standards for RBT's, BCaBA's and team members accruing experience towards BCBA certification-this includes tracking and monitoring of all RBT supervision hours for assigned cohort (assign as the RBT Requirements Coordinator within the BACB portal). Ongoing communication to alleviate any high-level issues with the families, funding sources, and staff. Represent company effectively at industry events, with funding sources and families. Follow-up and support team members with completion of clinical documentation (e.g., session notes, appointment conversions, etc.). Ensure enforcement of ICT policies and those of funding source, industry, state, and federal regulations within the territory. In collaboration with client services, support planning and scheduling for the territory by monitoring and identifying opportunities to improve BI utilization, BI desired hours, client accepted hours, client availability, and client acceptance of clinical recommendation(s), and monitoring, tracking, and reducing client and team member cancellations. Support and facilitate program initiatives in addition to direct ABA services (e.g., social skills groups, etc.). In collaboration with leadership, identify opportunities for efficient use of allotted non-billable hours which includes auditing/monitoring team member non-billable time, generating and supporting initiatives to reduce supervisor non-billable time, and providing feedback/suggestions to client services on ways to reduce BI and supervisor non-billable time (e.g., drive time, admin time, etc.). Manage effectiveness of delivery of company initiatives and policies. Facilitate the process of clinical onboarding, off boarding, and transitions by supporting clinical team understanding of policies, procedures, caseload supervision/support, and using Behavior Skills Training (BST) techniques (discussion, modeling, practice, and feedback) to facilitate understanding and application of clinical competencies, clinical standards, incentive programs, etc. Work with the leadership team to drive improvements in key performance metrics (both clinical and operational) and annual budget results in the territory . click apply for full job details
10/06/2025
Full time
Description & Requirements Description Compensation: Starting at $115,000 - Full time, based upon experience Required Credentials: Licensed or Board Certified Behavior Analyst, or other state-recognized license (required). Master's degree from an accredited college or university in one of the following disciplines: behavior analysis, education, psychology, or related field (education required; listed fields of study preferred). 8+ years of extensive experience conducting BCBA tasks (i.e., data analysis, programming, assessments, supervision, etc.) and/or working with individuals impacted by pervasive developmental disorders (required), across varied client profiles. 4+years in a senior clinical supervisory role (e.g., Associate Clinical Director, Clinical Director) 6+ years managing multi-site clinical operations in ABA with an emphasis on center-based programming Benefits of Working at Intercare: Medical, Dental and Vision insurance Company 401k Plan Bonuses! Generous time off policy (vacation, sick time and holidays) The most extraordinary, professional culture in the industry A management team that truly cares about your future and happiness Flexible work schedule with a focus on work/life balance Mileage reimbursement, a company computer and cell phone Education tuition reimbursement program! Leadership training and CEUs - we will teach how to become a better leader! Outstanding mentorship and supportive environment for continual learning Job Description The Regional Clinical Director oversees the staff and clients within a geographically defined area and/or specific service line, and contributes clinical knowledge, team leadership, feedback, and insight to support the success of four customer groups: Organization: Promote our brand, reputation, culture, and business results Funding Sources: Ensure quick service of clients, ensuring positive impact on client progress and compliance with funding source requirements Assigned Staff: Support individualized professional development and success, as appropriate for their level of experience and stage in clinical progression Assigned Clients: Sustain high quality clinical practice, impactful client progress, excellent customer service and support from all team members The impact of the daily work of the Regional Clinical Director optimizes these business results: Client Progress & Customer Satisfaction timely launch of services with highly trained staff focused on quality clinical programming and efficacy Employee Satisfaction & Retention minimizing turnover, recruiting, and training costs, and maximizing success and professional development of the clinical team Clinical and Operational KPIs resulting delivery of high-quality ABA clinical services and positive operational site contribution by tactical management of scale, utilization, supervision ratios, and team member productivity This position reports to the SVP, Behavioral Health Operations. This position may require driving 30 to 60 (or more) miles a day when conducting quality control, supervision and consultation in the field , as well as occasional travel outside of regular business hours to serve as a company representative at conferences (internal and industry) and in new markets in development. Primary Responsibilities: Provide quality clinical supervision and program direction to regional clinical staff, including skills enhancement and clinical consultation, to ensure treatment integrity and quality assurance across clients, settings, and funding sources. Provide oversight and direction on clinical excellence (e.g., timely report submission, timely session conversion, clinical competencies, etc.). Ad-hoc coverage and support for Clinical Directors, Associate Clinical Directors, or Clinical Supervisors, including case coverage if applicable Collaborate with Supervisor, Clinical Outcomes for regional audits on clinical efficiency and related metrics implementing corrective actions if necessary Participate in initial intake assessments to determine eligibility and appropriateness for on-going services, in addition to making recommendations for frequency and duration of services, consistent with recommended practices and medical necessity guidelines. Provide quality clinical supervision or consultation and case coverage during transitions, leave of absences, or vacations, or when complex clinical cases require oversight from a more experienced BCBA. Support the clinical team with case management responsibilities for clients on hold. Oversee Clinical Supervisors to ensure baseline job expectations are being met via accurate assessment of skills and direct feedback through completion of Performance Management metrics. Provide support with completion of Functional Behavioral Assessments, including Functional Analyses, to develop function-based treatments. Develop and review treatment plans in collaboration with the clinical team, in addition to conducting follow-up evaluations to assess the effectiveness of treatment plans. Provide clinical mentorship and support to all employees within the region(s). Develop and coordinate clinical training materials in conjunction with Training department and the clinical team, using Behavior Skills Training (BST) techniques: discussion, modeling, practice, and feedback. Prepare management reports on program key performance metrics, as assigned. Collaborate with leadership team in developing new programs and other special projects, when appropriate. Actively work toward department annual goals, as determined Participate in recruiting and interview process for Program Managers and Clinical Supervisors (BCBA). Communicate effectively and in a timely manner with all Intercare Therapy employees, clients, and other service providers. Support center-based services within the region(s) with leadership presence at center locations and direct support/feedback regarding services delivered in the center. Responsibilities include but are not limited to, greet team members and families, support maintenance and vendor request(s) and building access (in collaboration with facilities management), provide direct clinical support and oversight to BIs/Supervisors, and provide direct support and supervision to the center coordinator/administrator. In person clinical overlaps, as need for the region(s) clinical team, to support and provide feedback on program integrity, clinical quality assurance, oversight of the provision of services, etc. Remains current regarding new research, current trends, and developments in autism spectrum disorders, applied behavior analysis, special education, OBM and related fields. Represent Intercare Therapy to clients and colleagues, both professionally and ethically. Maintain accurate and up-to-date client records for all clients. This includes obtaining appropriate consent (i.e., consent to evaluate, consent to release confidential information) for all clients. Complete supervision documentation in accordance with BACB standards for RBT's, BCaBA's and team members accruing experience towards BCBA certification-this includes tracking and monitoring of all RBT supervision hours for assigned cohort (assign as the RBT Requirements Coordinator within the BACB portal). Ongoing communication to alleviate any high-level issues with the families, funding sources, and staff. Represent company effectively at industry events, with funding sources and families. Follow-up and support team members with completion of clinical documentation (e.g., session notes, appointment conversions, etc.). Ensure enforcement of ICT policies and those of funding source, industry, state, and federal regulations within the territory. In collaboration with client services, support planning and scheduling for the territory by monitoring and identifying opportunities to improve BI utilization, BI desired hours, client accepted hours, client availability, and client acceptance of clinical recommendation(s), and monitoring, tracking, and reducing client and team member cancellations. Support and facilitate program initiatives in addition to direct ABA services (e.g., social skills groups, etc.). In collaboration with leadership, identify opportunities for efficient use of allotted non-billable hours which includes auditing/monitoring team member non-billable time, generating and supporting initiatives to reduce supervisor non-billable time, and providing feedback/suggestions to client services on ways to reduce BI and supervisor non-billable time (e.g., drive time, admin time, etc.). Manage effectiveness of delivery of company initiatives and policies. Facilitate the process of clinical onboarding, off boarding, and transitions by supporting clinical team understanding of policies, procedures, caseload supervision/support, and using Behavior Skills Training (BST) techniques (discussion, modeling, practice, and feedback) to facilitate understanding and application of clinical competencies, clinical standards, incentive programs, etc. Work with the leadership team to drive improvements in key performance metrics (both clinical and operational) and annual budget results in the territory . click apply for full job details
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Overview: Support the overall operation of both the Executive Office & Human Resource Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate corporate offices. Responsibilities: Support the employment process including applicant screening, determining eligibility for employment, conducting reference checks and verifying paperwork for accuracy. Refer potential new-hires to department managers when appropriate for interviews. Assist with department outgoing correspondence and memorandums as needed. Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner. Assist with all benefit administration including group health insurance, vacation, sick, person, leave of absence, jury duty pay, retirement plan. Ensure all policies and procedures are followed and all completed forms to be accurate with timely submission. Assist with coordination of all other new hire pre-employment steps, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures. Respond to all interviewed applicants via telephone or letter within required time frame. Assist with completion of appropriate paperwork for new hires, terminations, payroll action forms and employee status changes on a daily basis and in a timely, accurate manner. Assist with New Hire Orientation: Help administer overview of benefits to new associates.Explain elements of various benefits to associates as required and assist with enrollment and claims processing. Present overview of Highgate Handbook with complete knowledge of all policies and procedures Notify all managers of monthly reviews, prepare payroll action forms and track all completed reviews to ensure reviews are given in a timely manner. Assist the HR department in maintaining accurate employee records. Assist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for hotel. Assist with HR reception area duties: greeting associates, managers and potential new hires. Direct to appropriate manager if necessary. Assist in the production of Employee newsletter. Maintain associate's files and ensure that filing is completed at the end of each week. Assist with Associate Employee Relations Events. Ensure compliance of the Immigration Reform and Control Act for all employees. Maintain inventory of office and benefit supplies on a regular basis. Complete purchase orders needed to replenish such supplies. Keep employee bulletin boards current, post memos, pictures of employee events, loss prevention materials. Distribute paychecks as needed and ensure completed signature pages are collected complete from each department. Assist with other special hotel projects as needed. Provide GM with administrative support through scheduling of key appointments, coordinating in-house meetings & agendas, while assisting with all associate events. Assist the GM & hotel with Social Media management, including but not limited to: timely responses to twitter, on-line reviews, Facebook, Flicker, Yelp, Google+ and any other on-line channel open to the hotel's guests and clients Take the lead on web presence management, with Hyatt Brand Analytics and Micros Interactive our on-line website management vendor, insuring timely follow-up on website updates; these include updates, menus, promos and special calendar events Assist with daily Medalia tracking and reporting out daily results. Ensure timely follow-up from department heads on guest issues Assist with administration and management of hotel programs such as MOD, Lobby Ambassador, Zone management and ensure timely follow-up and communication on all facets of each from scheduling to reporting and execution Support upward, timely communication to Highgate corporate offices and senior leadership and ensure compliance with daily, weekly and monthly deliverables. Assist with weekly coordination of our Gold Passport Reception and assist with invite printing for in-house VIP's Assist with and ensure timely follow-up on all in-house guest communication and requests from within the hotel's guestrooms and present a response to the guest confirming receipt of their request. Assist with timely follow-up to incoming guest correspondence received through the hotel's general mailbox and forward to all departments as deemed necessary for their follow-up In absence of the GM, coordinate and follow-up on all corporate office requests and assist finance as needed on reporting requirements and deadlines Assist other departments on an as need basis when guest influx dictates. Qualifications: Associates or Bachelor's Degree in Human Resources or equivalent 1- 3 years work experience. At least one year Hotel or Human Resource related work experience. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Must have basic PC knowledge, minimum typing speed of 35wpm, ability to write and communicate professionally, bi-lingual fluency a plus. Must be hospitality oriented, and possess the ability to work under pressure. Ability to work effectively under time constraints and deadlines. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Should possess the ability to complete multiple tasks simultaneously.
10/05/2025
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Overview: Support the overall operation of both the Executive Office & Human Resource Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate corporate offices. Responsibilities: Support the employment process including applicant screening, determining eligibility for employment, conducting reference checks and verifying paperwork for accuracy. Refer potential new-hires to department managers when appropriate for interviews. Assist with department outgoing correspondence and memorandums as needed. Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner. Assist with all benefit administration including group health insurance, vacation, sick, person, leave of absence, jury duty pay, retirement plan. Ensure all policies and procedures are followed and all completed forms to be accurate with timely submission. Assist with coordination of all other new hire pre-employment steps, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures. Respond to all interviewed applicants via telephone or letter within required time frame. Assist with completion of appropriate paperwork for new hires, terminations, payroll action forms and employee status changes on a daily basis and in a timely, accurate manner. Assist with New Hire Orientation: Help administer overview of benefits to new associates.Explain elements of various benefits to associates as required and assist with enrollment and claims processing. Present overview of Highgate Handbook with complete knowledge of all policies and procedures Notify all managers of monthly reviews, prepare payroll action forms and track all completed reviews to ensure reviews are given in a timely manner. Assist the HR department in maintaining accurate employee records. Assist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for hotel. Assist with HR reception area duties: greeting associates, managers and potential new hires. Direct to appropriate manager if necessary. Assist in the production of Employee newsletter. Maintain associate's files and ensure that filing is completed at the end of each week. Assist with Associate Employee Relations Events. Ensure compliance of the Immigration Reform and Control Act for all employees. Maintain inventory of office and benefit supplies on a regular basis. Complete purchase orders needed to replenish such supplies. Keep employee bulletin boards current, post memos, pictures of employee events, loss prevention materials. Distribute paychecks as needed and ensure completed signature pages are collected complete from each department. Assist with other special hotel projects as needed. Provide GM with administrative support through scheduling of key appointments, coordinating in-house meetings & agendas, while assisting with all associate events. Assist the GM & hotel with Social Media management, including but not limited to: timely responses to twitter, on-line reviews, Facebook, Flicker, Yelp, Google+ and any other on-line channel open to the hotel's guests and clients Take the lead on web presence management, with Hyatt Brand Analytics and Micros Interactive our on-line website management vendor, insuring timely follow-up on website updates; these include updates, menus, promos and special calendar events Assist with daily Medalia tracking and reporting out daily results. Ensure timely follow-up from department heads on guest issues Assist with administration and management of hotel programs such as MOD, Lobby Ambassador, Zone management and ensure timely follow-up and communication on all facets of each from scheduling to reporting and execution Support upward, timely communication to Highgate corporate offices and senior leadership and ensure compliance with daily, weekly and monthly deliverables. Assist with weekly coordination of our Gold Passport Reception and assist with invite printing for in-house VIP's Assist with and ensure timely follow-up on all in-house guest communication and requests from within the hotel's guestrooms and present a response to the guest confirming receipt of their request. Assist with timely follow-up to incoming guest correspondence received through the hotel's general mailbox and forward to all departments as deemed necessary for their follow-up In absence of the GM, coordinate and follow-up on all corporate office requests and assist finance as needed on reporting requirements and deadlines Assist other departments on an as need basis when guest influx dictates. Qualifications: Associates or Bachelor's Degree in Human Resources or equivalent 1- 3 years work experience. At least one year Hotel or Human Resource related work experience. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Must have basic PC knowledge, minimum typing speed of 35wpm, ability to write and communicate professionally, bi-lingual fluency a plus. Must be hospitality oriented, and possess the ability to work under pressure. Ability to work effectively under time constraints and deadlines. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Should possess the ability to complete multiple tasks simultaneously.
Director of Budget, Finance, and Operations Job No: 498376 Work Type: Staff Full-Time Location: Denver, CO Categories: Student Affairs / Services, Student Health / Counseling, Business Operations / Services At the University of Denver, Student Affairs is at the heart of the student journey-empowering every student to thrive academically, personally, and professionally. Rooted in DU's signature 4D Experience, our division is committed to fostering holistic development through four dimensions: deepen intellect, develop wellbeing, discover character, and design careers and lives of purpose. Our work reaches far beyond the classroom. Through dynamic, high-impact programs, services, and experiences offered at both the Denver Campus and the Kennedy Mountain Campus, we foster inclusive communities, promote health and wellness, cultivate exploration, engagement, and leadership, and develop a deep sense of belonging. We are committed to creating a high-touch environment where students and participants connect meaningfully, grow confidently, and thrive personally and collectively. Together, we are shaping a vibrant, supportive, and dynamic campus culture where every student and participant can discover their potential and make a meaningful impact. Department Summary The mission of the DU Health & Counseling Center ("the HCC", ) is to enhance overall student well-being and success through inclusive physical and mental healthcare, prevention, education, advocacy, and support services. Among its five departments, the HCC includes an on-campus medical and counseling clinic open 8am-5pm M-F, with some evening hours when quarter classes are in session. DU and the HCC are deeply committed to diversity, equity and inclusion; and seek an experienced psychiatrist who possesses cultural humility and a commitment to student wellness. The HCC offers confidential medical care, mental health counseling, and psychiatric services designed to help students with mental health concerns that may be affecting their quality of life and ability to learn. Our providers include psychiatrists, psychologists, social workers, counselors, physicians, physician assistants, nurses, and nurse practitioners from all backgrounds. HCC providers value students in all of their individuality and are committed to providing integrated care to all people with respect and sensitivity. The Administrative department is responsible for non-clinical operations at the HCC. Responsible for front line customer support and service, insurance and health fee programs, facility and financial operations, budget, planning, and forecasting, and departmental HR, this department supports the other HCC areas to achieve their mission. Working interactively and in a cross-trained nature, this group of staff strive to provide the highest level of care to our students through purposeful efficient and effective operations. Position Summary The Director of Budget, Finance, and Operations is a pivotal leadership role responsible for the strategic, fiscal, and operational oversight of the University of Denver's Health and Counseling Center (HCC). This position ensures the financial health, regulatory compliance, operational excellence, and strategic alignment of the HCC with university-wide objectives. The Director serves as a key advisor to HCC and university leadership and acts as the primary liaison with central budget, finance, and administrative offices, with a dotted line to SAIE and Budget and Planning. Reports to the Assistant Vice Chancellor of Health and Wellness and supervises the Associate Director of Business Operations. This position summary is not designed to capture all activities, duties, or responsibilities required for this position. Responsibilities may change or new ones may be assigned at any time. Essential Functions Strategic Financial Leadership Develops, implements, and monitors comprehensive budgetary management strategies to ensure fiscal profitability and sustainability for the HCC and its service units. Leads annual and multi-year budget planning, modeling, forecasting, and financial management, including revenue generation and expense allocation for all HCC operations. Maintains all financial data, records, and accounts necessary for day-to-day and long-term financial operations, ensuring accuracy and compliance with university and regulatory standards. Produces timely, detailed financial reports and analyses for university leadership, including the Assistant Vice Chancellor, Vice Chancellor for Student Affairs and Inclusive Excellence, Vice Chancellor for Business and Financial Affairs, and other senior administrators. Oversees General Ledger Accounts for the Student Health Insurance Plan, Student Dental Plan, and additional directed accounts, managing budgets in excess of $8 million. Operational and Administrative Oversight Directs and manages all administrative practice functions, including front office operations, billing, collections, scheduling, and patient/client flow to ensure efficient, high-quality service delivery. Supervises and mentors a team of managers, administrative specialists, and finance staff, overseeing hiring, training, performance evaluation, and professional development. Establishes and maintains effective billing and collection systems, including coordination with other university departments and accurate tracking of accounts receivable processes and procedures. Directs purchasing, inventory control, and procurement of supplies, materials, medications, vaccines, and equipment, coordinates vendor relationships and contract negotiations for both revenue and expense contracts. Quality, Compliance, and Risk Management Ensures all operations adhere to accreditation, legislative, and regulatory requirements; oversees administrative quality improvement programs and risk management documentation. Administers the Student Health Insurance Plan (SHIP), including vendor selection, benefit design, contract maintenance, plan marketing, and compliance. Maintains HIPAA and Medicaid compliance and manages renewals for outside accreditations. Develops and implements organizational policies, procedures, and training to promote operational effectiveness and compliance. Organizational Leadership and Strategic Initiatives Develops, recommends, and implements new or revised procedures, departmental policies, and programs to enhance service effectiveness and operational excellence. Collaborates with university leadership to align HCC operations with institutional strategic priorities and resource allocations. Leads multidisciplinary committees focused on operational efficiency and high-quality care delivery. Prepares and presents comprehensive reports, analyses, and communications for all stakeholders, including students, parents, faculty, staff, and external partners. Human Resources and Facility Management Serves as the HR liaison for the HCC, overseeing payroll, personnel records, and internal personnel programs in accordance with university procedures. Manages recruitment, onboarding, and performance management for administrative staff, including contract specialty care providers. Reviews and recommends changes to HCC facilities, directing repairs, modifications, and construction as needed to support service delivery. Knowledge, Skills, and Abilities Knowledge In-depth understanding of healthcare financial management, budget forecasting, and resource allocation. Comprehensive knowledge of higher education compliance and regulatory standards, including HIPAA, Medicaid, and accreditation processes. Expertise in operational management in a healthcare setting, including patient flow, billing, and office administration. Skills Financial analysis and forecasting, with an ability to translate data into actionable recommendations. Strategic planning with a proven ability to develop and implement organizational goals. Leadership and management skills, including team supervision, mentoring, and performance evaluation. Contract negotiation and vendor management skills. Advanced problem-solving and decision-making skills in a fast-paced environment. Abilities Ability to think strategically and execute operational improvements that support financial sustainability and quality care delivery. Ability to communicate complex financial data effectively to both internal and external stakeholders. Ability to manage competing priorities, balancing long-term strategic goals with day-to-day operational needs. Ability to foster a collaborative work environment and build strong cross-functional teams. Required Qualifications Degree in business administration, finance, healthcare administration, or a related field (MBA or equivalent strongly preferred). Extensive experience (typically 7+ years) in financial management, budget development, and operational leadership within a complex healthcare, higher education, or large non-profit environment. Demonstrated expertise in strategic planning, financial modeling, and multi-million-dollar budget oversight. Proven leadership in managing cross-functional teams, contract negotiations, and vendor relationships. Deep knowledge of healthcare compliance, risk management, and regulatory standards (e.g click apply for full job details
10/04/2025
Full time
Director of Budget, Finance, and Operations Job No: 498376 Work Type: Staff Full-Time Location: Denver, CO Categories: Student Affairs / Services, Student Health / Counseling, Business Operations / Services At the University of Denver, Student Affairs is at the heart of the student journey-empowering every student to thrive academically, personally, and professionally. Rooted in DU's signature 4D Experience, our division is committed to fostering holistic development through four dimensions: deepen intellect, develop wellbeing, discover character, and design careers and lives of purpose. Our work reaches far beyond the classroom. Through dynamic, high-impact programs, services, and experiences offered at both the Denver Campus and the Kennedy Mountain Campus, we foster inclusive communities, promote health and wellness, cultivate exploration, engagement, and leadership, and develop a deep sense of belonging. We are committed to creating a high-touch environment where students and participants connect meaningfully, grow confidently, and thrive personally and collectively. Together, we are shaping a vibrant, supportive, and dynamic campus culture where every student and participant can discover their potential and make a meaningful impact. Department Summary The mission of the DU Health & Counseling Center ("the HCC", ) is to enhance overall student well-being and success through inclusive physical and mental healthcare, prevention, education, advocacy, and support services. Among its five departments, the HCC includes an on-campus medical and counseling clinic open 8am-5pm M-F, with some evening hours when quarter classes are in session. DU and the HCC are deeply committed to diversity, equity and inclusion; and seek an experienced psychiatrist who possesses cultural humility and a commitment to student wellness. The HCC offers confidential medical care, mental health counseling, and psychiatric services designed to help students with mental health concerns that may be affecting their quality of life and ability to learn. Our providers include psychiatrists, psychologists, social workers, counselors, physicians, physician assistants, nurses, and nurse practitioners from all backgrounds. HCC providers value students in all of their individuality and are committed to providing integrated care to all people with respect and sensitivity. The Administrative department is responsible for non-clinical operations at the HCC. Responsible for front line customer support and service, insurance and health fee programs, facility and financial operations, budget, planning, and forecasting, and departmental HR, this department supports the other HCC areas to achieve their mission. Working interactively and in a cross-trained nature, this group of staff strive to provide the highest level of care to our students through purposeful efficient and effective operations. Position Summary The Director of Budget, Finance, and Operations is a pivotal leadership role responsible for the strategic, fiscal, and operational oversight of the University of Denver's Health and Counseling Center (HCC). This position ensures the financial health, regulatory compliance, operational excellence, and strategic alignment of the HCC with university-wide objectives. The Director serves as a key advisor to HCC and university leadership and acts as the primary liaison with central budget, finance, and administrative offices, with a dotted line to SAIE and Budget and Planning. Reports to the Assistant Vice Chancellor of Health and Wellness and supervises the Associate Director of Business Operations. This position summary is not designed to capture all activities, duties, or responsibilities required for this position. Responsibilities may change or new ones may be assigned at any time. Essential Functions Strategic Financial Leadership Develops, implements, and monitors comprehensive budgetary management strategies to ensure fiscal profitability and sustainability for the HCC and its service units. Leads annual and multi-year budget planning, modeling, forecasting, and financial management, including revenue generation and expense allocation for all HCC operations. Maintains all financial data, records, and accounts necessary for day-to-day and long-term financial operations, ensuring accuracy and compliance with university and regulatory standards. Produces timely, detailed financial reports and analyses for university leadership, including the Assistant Vice Chancellor, Vice Chancellor for Student Affairs and Inclusive Excellence, Vice Chancellor for Business and Financial Affairs, and other senior administrators. Oversees General Ledger Accounts for the Student Health Insurance Plan, Student Dental Plan, and additional directed accounts, managing budgets in excess of $8 million. Operational and Administrative Oversight Directs and manages all administrative practice functions, including front office operations, billing, collections, scheduling, and patient/client flow to ensure efficient, high-quality service delivery. Supervises and mentors a team of managers, administrative specialists, and finance staff, overseeing hiring, training, performance evaluation, and professional development. Establishes and maintains effective billing and collection systems, including coordination with other university departments and accurate tracking of accounts receivable processes and procedures. Directs purchasing, inventory control, and procurement of supplies, materials, medications, vaccines, and equipment, coordinates vendor relationships and contract negotiations for both revenue and expense contracts. Quality, Compliance, and Risk Management Ensures all operations adhere to accreditation, legislative, and regulatory requirements; oversees administrative quality improvement programs and risk management documentation. Administers the Student Health Insurance Plan (SHIP), including vendor selection, benefit design, contract maintenance, plan marketing, and compliance. Maintains HIPAA and Medicaid compliance and manages renewals for outside accreditations. Develops and implements organizational policies, procedures, and training to promote operational effectiveness and compliance. Organizational Leadership and Strategic Initiatives Develops, recommends, and implements new or revised procedures, departmental policies, and programs to enhance service effectiveness and operational excellence. Collaborates with university leadership to align HCC operations with institutional strategic priorities and resource allocations. Leads multidisciplinary committees focused on operational efficiency and high-quality care delivery. Prepares and presents comprehensive reports, analyses, and communications for all stakeholders, including students, parents, faculty, staff, and external partners. Human Resources and Facility Management Serves as the HR liaison for the HCC, overseeing payroll, personnel records, and internal personnel programs in accordance with university procedures. Manages recruitment, onboarding, and performance management for administrative staff, including contract specialty care providers. Reviews and recommends changes to HCC facilities, directing repairs, modifications, and construction as needed to support service delivery. Knowledge, Skills, and Abilities Knowledge In-depth understanding of healthcare financial management, budget forecasting, and resource allocation. Comprehensive knowledge of higher education compliance and regulatory standards, including HIPAA, Medicaid, and accreditation processes. Expertise in operational management in a healthcare setting, including patient flow, billing, and office administration. Skills Financial analysis and forecasting, with an ability to translate data into actionable recommendations. Strategic planning with a proven ability to develop and implement organizational goals. Leadership and management skills, including team supervision, mentoring, and performance evaluation. Contract negotiation and vendor management skills. Advanced problem-solving and decision-making skills in a fast-paced environment. Abilities Ability to think strategically and execute operational improvements that support financial sustainability and quality care delivery. Ability to communicate complex financial data effectively to both internal and external stakeholders. Ability to manage competing priorities, balancing long-term strategic goals with day-to-day operational needs. Ability to foster a collaborative work environment and build strong cross-functional teams. Required Qualifications Degree in business administration, finance, healthcare administration, or a related field (MBA or equivalent strongly preferred). Extensive experience (typically 7+ years) in financial management, budget development, and operational leadership within a complex healthcare, higher education, or large non-profit environment. Demonstrated expertise in strategic planning, financial modeling, and multi-million-dollar budget oversight. Proven leadership in managing cross-functional teams, contract negotiations, and vendor relationships. Deep knowledge of healthcare compliance, risk management, and regulatory standards (e.g click apply for full job details
Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group's 2025 Vision to become a "Global Pharma Innovator with Competitive Advantage in Oncology," Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. Summary The Senior Director of Clinical Operations will manage clinical operations staff to ensure the effective and efficient execution of operational aspects of clinical study planning, implementation, data delivery and reporting.Will represent DSPD Clinical Operations in a range of cross-functional groups, global functional committee(s) and initiatives intended to enhance function and company efficiency and productivity, regionally and globally. Will represent Clinical Operations on vendor governance bodies and ensure ongoing collaboration and communication with internal stakeholders.Detailing The Senior Director will ensure a robust communication plan including status and timing of operational deliverables are in place for all studies and programs. Will support the development of policies, procedures and training relevant to the Clinical Operations function. Will ensure that global and local clinical studies are executed, in adherence to Good Clinical Practices (GCPs), appropriate Standard Operating Procedures (SOPs) and relevant regulations Food and Drug Administration (FDA) regulations/EU Directive, and International Conference on Harmonization (ICH) guidelines. A key focus will be the oversight of and interactions with CROs and other external vendors to ensure studies are conducted according to the timeline, budget and quality measures set forth by the Study teams. This leader will also ensure a robust escalation and communication plan is in place for each CRO to best support each program. This position will require line management responsibility of Directors, Associate Directors, Clinical Study Managers, who are primarily responsibility for the clinical operational and overall delivery and tactical execution of the clinical studies. The senior director will ensure a strong focus on competencies supportive of project management; vendor management and stakeholder management. At this level, the incumbent may be expected to serve as Program level Delivery Lead on large and/or complex programs, including those involving co-development (Alliance) partners. The Early Development (ED) Asset Lead will provide operational expertise for early oncology studies including FIH trials and will possess the scientific knowledge to enable operational understanding of deliverables. The ED Asset lead will be able to understand the priorities and needs of the assets within Early Development. They will provide operational insight to Program strategies across multiple assets with one or more potential indications. The ED Asset Lead will be the operational representative on governance bodies (for example Oncology Early Development committee - OEDC). As the operational governance body representative, they will contribute to the understanding of the operational impacts of study design and planning. They will identify areas of opportunities to gain efficiencies and reduce timelines and costs for associated studies. They will work closely with Directors, Study Teams, and/or CRO leadership to ensure close site relationships (such as our Network sites) and drive the CRO to quality, cost, and shortened timelines wherever possible. The ED Asset Lead will be able to appropriately manage resources across Study Management resources to ensure flexible resourcing and robust planning when possible. The ED Asset Lead will maintain strong relationships and collaboration with our DSJ counterparts. Responsibilities: Provide outstanding leadership skills based on a sound knowledge of clinical research standards and GCP. Develop operational strategies for implementation of clinical studies regionally/globally in conjunction with project teams and other cross functional departments. Ensure consistent and successful execution of all operational aspects of regional and global studies as appropriate, data delivery and reporting. Accountable for the effective support of clinical activities within the Development organization. Ensure a "Quality Mindset" is in place across the organization by focusing on detailed plans to monitor the conduct of our studies, the management of our vendors and working closely with our QA organization to implement ongoing learnings from regulatory inspections. Engage and motivate Clinical Operations employees to execute the strategy through collaboration and transparent communication. Member of the Clinical Operational leadership team and global clinical operations committee enabling cross functional and regional collaboration, delivery of regional and global objectives and implementation of process improvements. Contribute to the development and review of regional / global policies and procedures. Ensure compliance with all Company and Regulatory requirements. Work with outsourcing procurement management to optimize the vendor governance structure, incorporate performance metrics, and contribute to outsourcing discussions. May be asked to represent the Clinical Operations Department at senior management meetings on behalf of the Study Management Group Heads and/or Vice President, Clinical Development Operations. Contribute to and/or lead in the development and growth of the Study Management Organization by identifying efficiencies, cost effectiveness and improved ways of working. Provide leadership to Clinical Operations staff and to project teams for Vendor evaluation, selection , management and quality based oversight Provide guidance and training to Clinical Operational members of clinical study teams Develop best practices and lessons learned mechanisms within Clinical Operations Develop risk assessment & risk management and clinical project management competencies within Clinical Operations Work in collaboration with Quality Management and Quality Assurance to develop and implement quality activities within Clinical Operations Design, update and implement appropriate innovative and best-in-class procedures and SOP's related to clinical study planning and execution, in collaboration with relevant functions Assist in implementing TMF quality standards Assist in developing and overseeing the implementation of CAPA in relation to sponsor's audit or regulatory inspections and ensure lessons learned are developed and shared. Support the Study Management Group Heads and Vice President of Clinical Operations and above in establishing and maintaining an organizational structure and staffing to effectively accomplish the Clinical Operations goals and objectives. Responsible for the management and leadership of all staff within the Clinical Operations group including recruitment, training, mentoring, work assignments, performance evaluations and discipline of staff. Accountable for performance management, coaching and development of staff ensuring effective talent management. Plan career development and assess training requirements of Clinical Operations employees and contractors. Responsible for the development of adequate training programs to maximize employee potential. Anticipate resource issues and plan remedial action. Assist with staff training and orientation for new employees. Develop staff by assigning them with their responsibilities, establishing goals that will increase knowledge / skill levels and delegate tasks commensurate with skill level. Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation. Education Qualifications (from an accredited college or university) Bachelor's Degree in Life Sciences and a minimum of 12 years' experience in pharmaceutical or biotechnology drug development required or Master's Degree and a minimum of 10 years' relevant experience in pharmaceutical or biotechnology drug development with a MS/MPH preferred PharmD 7 years with PharmD/PhD Experience Qualifications Experience in clinical or basic research in a Pharmaceutical company, a Medical device/Diagnostic company, Academic Research Organization (ARO) or Contract Research Organization (CRO). CRA experience is preferred. Time spent directly in a medical environment (e.g. as a Study Site Coordinator) is also considered relevant preferred Experience developing, implementing and building clinical operations infrastructure including SOPs and managing vendors preferred Records Management experience in a GCP environment preferred Technology enablement in a global business preferred Travel Ability to travel up to 20% In-house office position that may require some travel (domestic or global) Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Salary Range: $222,150.00 - $370,250.00Download Our Benefits Summary PDF
10/04/2025
Full time
Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group's 2025 Vision to become a "Global Pharma Innovator with Competitive Advantage in Oncology," Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. Summary The Senior Director of Clinical Operations will manage clinical operations staff to ensure the effective and efficient execution of operational aspects of clinical study planning, implementation, data delivery and reporting.Will represent DSPD Clinical Operations in a range of cross-functional groups, global functional committee(s) and initiatives intended to enhance function and company efficiency and productivity, regionally and globally. Will represent Clinical Operations on vendor governance bodies and ensure ongoing collaboration and communication with internal stakeholders.Detailing The Senior Director will ensure a robust communication plan including status and timing of operational deliverables are in place for all studies and programs. Will support the development of policies, procedures and training relevant to the Clinical Operations function. Will ensure that global and local clinical studies are executed, in adherence to Good Clinical Practices (GCPs), appropriate Standard Operating Procedures (SOPs) and relevant regulations Food and Drug Administration (FDA) regulations/EU Directive, and International Conference on Harmonization (ICH) guidelines. A key focus will be the oversight of and interactions with CROs and other external vendors to ensure studies are conducted according to the timeline, budget and quality measures set forth by the Study teams. This leader will also ensure a robust escalation and communication plan is in place for each CRO to best support each program. This position will require line management responsibility of Directors, Associate Directors, Clinical Study Managers, who are primarily responsibility for the clinical operational and overall delivery and tactical execution of the clinical studies. The senior director will ensure a strong focus on competencies supportive of project management; vendor management and stakeholder management. At this level, the incumbent may be expected to serve as Program level Delivery Lead on large and/or complex programs, including those involving co-development (Alliance) partners. The Early Development (ED) Asset Lead will provide operational expertise for early oncology studies including FIH trials and will possess the scientific knowledge to enable operational understanding of deliverables. The ED Asset lead will be able to understand the priorities and needs of the assets within Early Development. They will provide operational insight to Program strategies across multiple assets with one or more potential indications. The ED Asset Lead will be the operational representative on governance bodies (for example Oncology Early Development committee - OEDC). As the operational governance body representative, they will contribute to the understanding of the operational impacts of study design and planning. They will identify areas of opportunities to gain efficiencies and reduce timelines and costs for associated studies. They will work closely with Directors, Study Teams, and/or CRO leadership to ensure close site relationships (such as our Network sites) and drive the CRO to quality, cost, and shortened timelines wherever possible. The ED Asset Lead will be able to appropriately manage resources across Study Management resources to ensure flexible resourcing and robust planning when possible. The ED Asset Lead will maintain strong relationships and collaboration with our DSJ counterparts. Responsibilities: Provide outstanding leadership skills based on a sound knowledge of clinical research standards and GCP. Develop operational strategies for implementation of clinical studies regionally/globally in conjunction with project teams and other cross functional departments. Ensure consistent and successful execution of all operational aspects of regional and global studies as appropriate, data delivery and reporting. Accountable for the effective support of clinical activities within the Development organization. Ensure a "Quality Mindset" is in place across the organization by focusing on detailed plans to monitor the conduct of our studies, the management of our vendors and working closely with our QA organization to implement ongoing learnings from regulatory inspections. Engage and motivate Clinical Operations employees to execute the strategy through collaboration and transparent communication. Member of the Clinical Operational leadership team and global clinical operations committee enabling cross functional and regional collaboration, delivery of regional and global objectives and implementation of process improvements. Contribute to the development and review of regional / global policies and procedures. Ensure compliance with all Company and Regulatory requirements. Work with outsourcing procurement management to optimize the vendor governance structure, incorporate performance metrics, and contribute to outsourcing discussions. May be asked to represent the Clinical Operations Department at senior management meetings on behalf of the Study Management Group Heads and/or Vice President, Clinical Development Operations. Contribute to and/or lead in the development and growth of the Study Management Organization by identifying efficiencies, cost effectiveness and improved ways of working. Provide leadership to Clinical Operations staff and to project teams for Vendor evaluation, selection , management and quality based oversight Provide guidance and training to Clinical Operational members of clinical study teams Develop best practices and lessons learned mechanisms within Clinical Operations Develop risk assessment & risk management and clinical project management competencies within Clinical Operations Work in collaboration with Quality Management and Quality Assurance to develop and implement quality activities within Clinical Operations Design, update and implement appropriate innovative and best-in-class procedures and SOP's related to clinical study planning and execution, in collaboration with relevant functions Assist in implementing TMF quality standards Assist in developing and overseeing the implementation of CAPA in relation to sponsor's audit or regulatory inspections and ensure lessons learned are developed and shared. Support the Study Management Group Heads and Vice President of Clinical Operations and above in establishing and maintaining an organizational structure and staffing to effectively accomplish the Clinical Operations goals and objectives. Responsible for the management and leadership of all staff within the Clinical Operations group including recruitment, training, mentoring, work assignments, performance evaluations and discipline of staff. Accountable for performance management, coaching and development of staff ensuring effective talent management. Plan career development and assess training requirements of Clinical Operations employees and contractors. Responsible for the development of adequate training programs to maximize employee potential. Anticipate resource issues and plan remedial action. Assist with staff training and orientation for new employees. Develop staff by assigning them with their responsibilities, establishing goals that will increase knowledge / skill levels and delegate tasks commensurate with skill level. Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation. Education Qualifications (from an accredited college or university) Bachelor's Degree in Life Sciences and a minimum of 12 years' experience in pharmaceutical or biotechnology drug development required or Master's Degree and a minimum of 10 years' relevant experience in pharmaceutical or biotechnology drug development with a MS/MPH preferred PharmD 7 years with PharmD/PhD Experience Qualifications Experience in clinical or basic research in a Pharmaceutical company, a Medical device/Diagnostic company, Academic Research Organization (ARO) or Contract Research Organization (CRO). CRA experience is preferred. Time spent directly in a medical environment (e.g. as a Study Site Coordinator) is also considered relevant preferred Experience developing, implementing and building clinical operations infrastructure including SOPs and managing vendors preferred Records Management experience in a GCP environment preferred Technology enablement in a global business preferred Travel Ability to travel up to 20% In-house office position that may require some travel (domestic or global) Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Salary Range: $222,150.00 - $370,250.00Download Our Benefits Summary PDF
Description & Requirements Description Compensation: Starting at $115,000 - Full time, based upon experience Required Credentials: Licensed or Board Certified Behavior Analyst, or other state-recognized license (required). Master's degree from an accredited college or university in one of the following disciplines: behavior analysis, education, psychology, or related field (education required; listed fields of study preferred). 8+ years of extensive experience conducting BCBA tasks (i.e., data analysis, programming, assessments, supervision, etc.) and/or working with individuals impacted by pervasive developmental disorders (required), across varied client profiles. 4+years in a senior clinical supervisory role (e.g., Associate Clinical Director, Clinical Director) 6+ years managing multi-site clinical operations in ABA with an emphasis on center-based programming Benefits of Working at Intercare: Medical, Dental and Vision insurance Company 401k Plan Bonuses! Generous time off policy (vacation, sick time and holidays) The most extraordinary, professional culture in the industry A management team that truly cares about your future and happiness Flexible work schedule with a focus on work/life balance Mileage reimbursement, a company computer and cell phone Education tuition reimbursement program! Leadership training and CEUs - we will teach how to become a better leader! Outstanding mentorship and supportive environment for continual learning Job Description The Regional Clinical Director oversees the staff and clients within a geographically defined area and/or specific service line, and contributes clinical knowledge, team leadership, feedback, and insight to support the success of four customer groups: Organization: Promote our brand, reputation, culture, and business results Funding Sources: Ensure quick service of clients, ensuring positive impact on client progress and compliance with funding source requirements Assigned Staff: Support individualized professional development and success, as appropriate for their level of experience and stage in clinical progression Assigned Clients: Sustain high quality clinical practice, impactful client progress, excellent customer service and support from all team members The impact of the daily work of the Regional Clinical Director optimizes these business results: Client Progress & Customer Satisfaction timely launch of services with highly trained staff focused on quality clinical programming and efficacy Employee Satisfaction & Retention minimizing turnover, recruiting, and training costs, and maximizing success and professional development of the clinical team Clinical and Operational KPIs resulting delivery of high-quality ABA clinical services and positive operational site contribution by tactical management of scale, utilization, supervision ratios, and team member productivity This position reports to the SVP, Behavioral Health Operations. This position may require driving 30 to 60 (or more) miles a day when conducting quality control, supervision and consultation in the field , as well as occasional travel outside of regular business hours to serve as a company representative at conferences (internal and industry) and in new markets in development. Primary Responsibilities: Provide quality clinical supervision and program direction to regional clinical staff, including skills enhancement and clinical consultation, to ensure treatment integrity and quality assurance across clients, settings, and funding sources. Provide oversight and direction on clinical excellence (e.g., timely report submission, timely session conversion, clinical competencies, etc.). Ad-hoc coverage and support for Clinical Directors, Associate Clinical Directors, or Clinical Supervisors, including case coverage if applicable Collaborate with Supervisor, Clinical Outcomes for regional audits on clinical efficiency and related metrics implementing corrective actions if necessary Participate in initial intake assessments to determine eligibility and appropriateness for on-going services, in addition to making recommendations for frequency and duration of services, consistent with recommended practices and medical necessity guidelines. Provide quality clinical supervision or consultation and case coverage during transitions, leave of absences, or vacations, or when complex clinical cases require oversight from a more experienced BCBA. Support the clinical team with case management responsibilities for clients on hold. Oversee Clinical Supervisors to ensure baseline job expectations are being met via accurate assessment of skills and direct feedback through completion of Performance Management metrics. Provide support with completion of Functional Behavioral Assessments, including Functional Analyses, to develop function-based treatments. Develop and review treatment plans in collaboration with the clinical team, in addition to conducting follow-up evaluations to assess the effectiveness of treatment plans. Provide clinical mentorship and support to all employees within the region(s). Develop and coordinate clinical training materials in conjunction with Training department and the clinical team, using Behavior Skills Training (BST) techniques: discussion, modeling, practice, and feedback. Prepare management reports on program key performance metrics, as assigned. Collaborate with leadership team in developing new programs and other special projects, when appropriate. Actively work toward department annual goals, as determined Participate in recruiting and interview process for Program Managers and Clinical Supervisors (BCBA). Communicate effectively and in a timely manner with all Intercare Therapy employees, clients, and other service providers. Support center-based services within the region(s) with leadership presence at center locations and direct support/feedback regarding services delivered in the center. Responsibilities include but are not limited to, greet team members and families, support maintenance and vendor request(s) and building access (in collaboration with facilities management), provide direct clinical support and oversight to BIs/Supervisors, and provide direct support and supervision to the center coordinator/administrator. In person clinical overlaps, as need for the region(s) clinical team, to support and provide feedback on program integrity, clinical quality assurance, oversight of the provision of services, etc. Remains current regarding new research, current trends, and developments in autism spectrum disorders, applied behavior analysis, special education, OBM and related fields. Represent Intercare Therapy to clients and colleagues, both professionally and ethically. Maintain accurate and up-to-date client records for all clients. This includes obtaining appropriate consent (i.e., consent to evaluate, consent to release confidential information) for all clients. Complete supervision documentation in accordance with BACB standards for RBT's, BCaBA's and team members accruing experience towards BCBA certification-this includes tracking and monitoring of all RBT supervision hours for assigned cohort (assign as the RBT Requirements Coordinator within the BACB portal). Ongoing communication to alleviate any high-level issues with the families, funding sources, and staff. Represent company effectively at industry events, with funding sources and families. Follow-up and support team members with completion of clinical documentation (e.g., session notes, appointment conversions, etc.). Ensure enforcement of ICT policies and those of funding source, industry, state, and federal regulations within the territory. In collaboration with client services, support planning and scheduling for the territory by monitoring and identifying opportunities to improve BI utilization, BI desired hours, client accepted hours, client availability, and client acceptance of clinical recommendation(s), and monitoring, tracking, and reducing client and team member cancellations. Support and facilitate program initiatives in addition to direct ABA services (e.g., social skills groups, etc.). In collaboration with leadership, identify opportunities for efficient use of allotted non-billable hours which includes auditing/monitoring team member non-billable time, generating and supporting initiatives to reduce supervisor non-billable time, and providing feedback/suggestions to client services on ways to reduce BI and supervisor non-billable time (e.g., drive time, admin time, etc.). Manage effectiveness of delivery of company initiatives and policies. Facilitate the process of clinical onboarding, off boarding, and transitions by supporting clinical team understanding of policies, procedures, caseload supervision/support, and using Behavior Skills Training (BST) techniques (discussion, modeling, practice, and feedback) to facilitate understanding and application of clinical competencies, clinical standards, incentive programs, etc. Work with the leadership team to drive improvements in key performance metrics (both clinical and operational) and annual budget results in the territory . click apply for full job details
10/04/2025
Full time
Description & Requirements Description Compensation: Starting at $115,000 - Full time, based upon experience Required Credentials: Licensed or Board Certified Behavior Analyst, or other state-recognized license (required). Master's degree from an accredited college or university in one of the following disciplines: behavior analysis, education, psychology, or related field (education required; listed fields of study preferred). 8+ years of extensive experience conducting BCBA tasks (i.e., data analysis, programming, assessments, supervision, etc.) and/or working with individuals impacted by pervasive developmental disorders (required), across varied client profiles. 4+years in a senior clinical supervisory role (e.g., Associate Clinical Director, Clinical Director) 6+ years managing multi-site clinical operations in ABA with an emphasis on center-based programming Benefits of Working at Intercare: Medical, Dental and Vision insurance Company 401k Plan Bonuses! Generous time off policy (vacation, sick time and holidays) The most extraordinary, professional culture in the industry A management team that truly cares about your future and happiness Flexible work schedule with a focus on work/life balance Mileage reimbursement, a company computer and cell phone Education tuition reimbursement program! Leadership training and CEUs - we will teach how to become a better leader! Outstanding mentorship and supportive environment for continual learning Job Description The Regional Clinical Director oversees the staff and clients within a geographically defined area and/or specific service line, and contributes clinical knowledge, team leadership, feedback, and insight to support the success of four customer groups: Organization: Promote our brand, reputation, culture, and business results Funding Sources: Ensure quick service of clients, ensuring positive impact on client progress and compliance with funding source requirements Assigned Staff: Support individualized professional development and success, as appropriate for their level of experience and stage in clinical progression Assigned Clients: Sustain high quality clinical practice, impactful client progress, excellent customer service and support from all team members The impact of the daily work of the Regional Clinical Director optimizes these business results: Client Progress & Customer Satisfaction timely launch of services with highly trained staff focused on quality clinical programming and efficacy Employee Satisfaction & Retention minimizing turnover, recruiting, and training costs, and maximizing success and professional development of the clinical team Clinical and Operational KPIs resulting delivery of high-quality ABA clinical services and positive operational site contribution by tactical management of scale, utilization, supervision ratios, and team member productivity This position reports to the SVP, Behavioral Health Operations. This position may require driving 30 to 60 (or more) miles a day when conducting quality control, supervision and consultation in the field , as well as occasional travel outside of regular business hours to serve as a company representative at conferences (internal and industry) and in new markets in development. Primary Responsibilities: Provide quality clinical supervision and program direction to regional clinical staff, including skills enhancement and clinical consultation, to ensure treatment integrity and quality assurance across clients, settings, and funding sources. Provide oversight and direction on clinical excellence (e.g., timely report submission, timely session conversion, clinical competencies, etc.). Ad-hoc coverage and support for Clinical Directors, Associate Clinical Directors, or Clinical Supervisors, including case coverage if applicable Collaborate with Supervisor, Clinical Outcomes for regional audits on clinical efficiency and related metrics implementing corrective actions if necessary Participate in initial intake assessments to determine eligibility and appropriateness for on-going services, in addition to making recommendations for frequency and duration of services, consistent with recommended practices and medical necessity guidelines. Provide quality clinical supervision or consultation and case coverage during transitions, leave of absences, or vacations, or when complex clinical cases require oversight from a more experienced BCBA. Support the clinical team with case management responsibilities for clients on hold. Oversee Clinical Supervisors to ensure baseline job expectations are being met via accurate assessment of skills and direct feedback through completion of Performance Management metrics. Provide support with completion of Functional Behavioral Assessments, including Functional Analyses, to develop function-based treatments. Develop and review treatment plans in collaboration with the clinical team, in addition to conducting follow-up evaluations to assess the effectiveness of treatment plans. Provide clinical mentorship and support to all employees within the region(s). Develop and coordinate clinical training materials in conjunction with Training department and the clinical team, using Behavior Skills Training (BST) techniques: discussion, modeling, practice, and feedback. Prepare management reports on program key performance metrics, as assigned. Collaborate with leadership team in developing new programs and other special projects, when appropriate. Actively work toward department annual goals, as determined Participate in recruiting and interview process for Program Managers and Clinical Supervisors (BCBA). Communicate effectively and in a timely manner with all Intercare Therapy employees, clients, and other service providers. Support center-based services within the region(s) with leadership presence at center locations and direct support/feedback regarding services delivered in the center. Responsibilities include but are not limited to, greet team members and families, support maintenance and vendor request(s) and building access (in collaboration with facilities management), provide direct clinical support and oversight to BIs/Supervisors, and provide direct support and supervision to the center coordinator/administrator. In person clinical overlaps, as need for the region(s) clinical team, to support and provide feedback on program integrity, clinical quality assurance, oversight of the provision of services, etc. Remains current regarding new research, current trends, and developments in autism spectrum disorders, applied behavior analysis, special education, OBM and related fields. Represent Intercare Therapy to clients and colleagues, both professionally and ethically. Maintain accurate and up-to-date client records for all clients. This includes obtaining appropriate consent (i.e., consent to evaluate, consent to release confidential information) for all clients. Complete supervision documentation in accordance with BACB standards for RBT's, BCaBA's and team members accruing experience towards BCBA certification-this includes tracking and monitoring of all RBT supervision hours for assigned cohort (assign as the RBT Requirements Coordinator within the BACB portal). Ongoing communication to alleviate any high-level issues with the families, funding sources, and staff. Represent company effectively at industry events, with funding sources and families. Follow-up and support team members with completion of clinical documentation (e.g., session notes, appointment conversions, etc.). Ensure enforcement of ICT policies and those of funding source, industry, state, and federal regulations within the territory. In collaboration with client services, support planning and scheduling for the territory by monitoring and identifying opportunities to improve BI utilization, BI desired hours, client accepted hours, client availability, and client acceptance of clinical recommendation(s), and monitoring, tracking, and reducing client and team member cancellations. Support and facilitate program initiatives in addition to direct ABA services (e.g., social skills groups, etc.). In collaboration with leadership, identify opportunities for efficient use of allotted non-billable hours which includes auditing/monitoring team member non-billable time, generating and supporting initiatives to reduce supervisor non-billable time, and providing feedback/suggestions to client services on ways to reduce BI and supervisor non-billable time (e.g., drive time, admin time, etc.). Manage effectiveness of delivery of company initiatives and policies. Facilitate the process of clinical onboarding, off boarding, and transitions by supporting clinical team understanding of policies, procedures, caseload supervision/support, and using Behavior Skills Training (BST) techniques (discussion, modeling, practice, and feedback) to facilitate understanding and application of clinical competencies, clinical standards, incentive programs, etc. Work with the leadership team to drive improvements in key performance metrics (both clinical and operational) and annual budget results in the territory . click apply for full job details
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: Support the overall operation of both the Executive Office & Human Resource Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate corporate offices. Responsibilities: Support the employment process including applicant screening, determining eligibility for employment, conducting reference checks and verifying paperwork for accuracy. Refer potential new-hires to department managers when appropriate for interviews. Assist with department outgoing correspondence and memorandums as needed. Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner. Assist with all benefit administration including group health insurance, vacation, sick, person, leave of absence, jury duty pay, retirement plan. Ensure all policies and procedures are followed and all completed forms to be accurate with timely submission. Assist with coordination of all other new hire pre-employment steps, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures. Respond to all interviewed applicants via telephone or letter within required time frame. Assist with completion of appropriate paperwork for new hires, terminations, payroll action forms and employee status changes on a daily basis and in a timely, accurate manner. Assist with New Hire Orientation: Help administer overview of benefits to new associates.Explain elements of various benefits to associates as required and assist with enrollment and claims processing. Present overview of Highgate Handbook with complete knowledge of all policies and procedures Notify all managers of monthly reviews, prepare payroll action forms and track all completed reviews to ensure reviews are given in a timely manner. Assist the HR department in maintaining accurate employee records. Assist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for hotel. Assist with HR reception area duties: greeting associates, managers and potential new hires. Direct to appropriate manager if necessary. Assist in the production of Employee newsletter. Maintain associate's files and ensure that filing is completed at the end of each week. Assist with Associate Employee Relations Events. Ensure compliance of the Immigration Reform and Control Act for all employees. Maintain inventory of office and benefit supplies on a regular basis. Complete purchase orders needed to replenish such supplies. Keep employee bulletin boards current, post memos, pictures of employee events, loss prevention materials. Distribute paychecks as needed and ensure completed signature pages are collected complete from each department. Assist with other special hotel projects as needed. Provide GM with administrative support through scheduling of key appointments, coordinating in-house meetings & agendas, while assisting with all associate events. Assist the GM & hotel with Social Media management, including but not limited to: timely responses to twitter, on-line reviews, Facebook, Flicker, Yelp, Google+ and any other on-line channel open to the hotel's guests and clients Take the lead on web presence management, with Hyatt Brand Analytics and Micros Interactive our on-line website management vendor, insuring timely follow-up on website updates; these include updates, menus, promos and special calendar events Assist with daily Medalia tracking and reporting out daily results. Ensure timely follow-up from department heads on guest issues Assist with administration and management of hotel programs such as MOD, Lobby Ambassador, Zone management and ensure timely follow-up and communication on all facets of each from scheduling to reporting and execution Support upward, timely communication to Highgate corporate offices and senior leadership and ensure compliance with daily, weekly and monthly deliverables. Assist with weekly coordination of our Gold Passport Reception and assist with invite printing for in-house VIP's Assist with and ensure timely follow-up on all in-house guest communication and requests from within the hotel's guestrooms and present a response to the guest confirming receipt of their request. Assist with timely follow-up to incoming guest correspondence received through the hotel's general mailbox and forward to all departments as deemed necessary for their follow-up In absence of the GM, coordinate and follow-up on all corporate office requests and assist finance as needed on reporting requirements and deadlines Assist other departments on an as need basis when guest influx dictates. Qualifications: Associates or Bachelor's Degree in Human Resources or equivalent 1- 3 years work experience. At least one year Hotel or Human Resource related work experience. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Must have basic PC knowledge, minimum typing speed of 35wpm, ability to write and communicate professionally, bi-lingual fluency a plus. Must be hospitality oriented, and possess the ability to work under pressure. Ability to work effectively under time constraints and deadlines. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Should possess the ability to complete multiple tasks simultaneously.
10/04/2025
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Overview: Support the overall operation of both the Executive Office & Human Resource Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate corporate offices. Responsibilities: Support the employment process including applicant screening, determining eligibility for employment, conducting reference checks and verifying paperwork for accuracy. Refer potential new-hires to department managers when appropriate for interviews. Assist with department outgoing correspondence and memorandums as needed. Maintain all logs (new hire, termination, transfers, department meetings, turnover reports) daily by period and prepare reports in a timely, accurate manner. Assist with all benefit administration including group health insurance, vacation, sick, person, leave of absence, jury duty pay, retirement plan. Ensure all policies and procedures are followed and all completed forms to be accurate with timely submission. Assist with coordination of all other new hire pre-employment steps, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures. Respond to all interviewed applicants via telephone or letter within required time frame. Assist with completion of appropriate paperwork for new hires, terminations, payroll action forms and employee status changes on a daily basis and in a timely, accurate manner. Assist with New Hire Orientation: Help administer overview of benefits to new associates.Explain elements of various benefits to associates as required and assist with enrollment and claims processing. Present overview of Highgate Handbook with complete knowledge of all policies and procedures Notify all managers of monthly reviews, prepare payroll action forms and track all completed reviews to ensure reviews are given in a timely manner. Assist the HR department in maintaining accurate employee records. Assist with OSHA, Workers Compensation, and Unemployment Claims responsibilities for hotel. Assist with HR reception area duties: greeting associates, managers and potential new hires. Direct to appropriate manager if necessary. Assist in the production of Employee newsletter. Maintain associate's files and ensure that filing is completed at the end of each week. Assist with Associate Employee Relations Events. Ensure compliance of the Immigration Reform and Control Act for all employees. Maintain inventory of office and benefit supplies on a regular basis. Complete purchase orders needed to replenish such supplies. Keep employee bulletin boards current, post memos, pictures of employee events, loss prevention materials. Distribute paychecks as needed and ensure completed signature pages are collected complete from each department. Assist with other special hotel projects as needed. Provide GM with administrative support through scheduling of key appointments, coordinating in-house meetings & agendas, while assisting with all associate events. Assist the GM & hotel with Social Media management, including but not limited to: timely responses to twitter, on-line reviews, Facebook, Flicker, Yelp, Google+ and any other on-line channel open to the hotel's guests and clients Take the lead on web presence management, with Hyatt Brand Analytics and Micros Interactive our on-line website management vendor, insuring timely follow-up on website updates; these include updates, menus, promos and special calendar events Assist with daily Medalia tracking and reporting out daily results. Ensure timely follow-up from department heads on guest issues Assist with administration and management of hotel programs such as MOD, Lobby Ambassador, Zone management and ensure timely follow-up and communication on all facets of each from scheduling to reporting and execution Support upward, timely communication to Highgate corporate offices and senior leadership and ensure compliance with daily, weekly and monthly deliverables. Assist with weekly coordination of our Gold Passport Reception and assist with invite printing for in-house VIP's Assist with and ensure timely follow-up on all in-house guest communication and requests from within the hotel's guestrooms and present a response to the guest confirming receipt of their request. Assist with timely follow-up to incoming guest correspondence received through the hotel's general mailbox and forward to all departments as deemed necessary for their follow-up In absence of the GM, coordinate and follow-up on all corporate office requests and assist finance as needed on reporting requirements and deadlines Assist other departments on an as need basis when guest influx dictates. Qualifications: Associates or Bachelor's Degree in Human Resources or equivalent 1- 3 years work experience. At least one year Hotel or Human Resource related work experience. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Must have basic PC knowledge, minimum typing speed of 35wpm, ability to write and communicate professionally, bi-lingual fluency a plus. Must be hospitality oriented, and possess the ability to work under pressure. Ability to work effectively under time constraints and deadlines. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Should possess the ability to complete multiple tasks simultaneously.
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
10/03/2025
Full time
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
10/03/2025
Full time
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
