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Associate Director of Financial Aid Job ID: 290928 Location: Columbus State University Full/Part Time: Full Time Regular/Temporary: Regular About Us Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world. Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey. Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Department Information Department of Financial Aid Job Summary The Associate Director of Financial Aid reports directly to the Director of Financial Aid and is a key member of the Enrollment Management (EM) Division within the Student Experience unit of the University. The Associate Director is responsible for developing and implementing a compliance management strategy that will ensure the university's compliance with federal, state, and institutional financial assistance program. A successful compliance management strategy will include the monitoring of a comprehensive Financial Aid Office Policy & Procedure manual, training and professional development of financial aid staff and other campus partners, and the creation and implementation of an internal audit system with defined action items and timelines for completing internal audit priorities. The Associate Director of Financial Aid will also actively participate in and support university recruitment and retention activities and will represent the Financial Aid Office in the absence of the Director of Financial Aid. Responsibilities Significant Duties & Responsibilities include: Remain current with all federal and state laws, regulations, and policies which impact the successful operation of the CSU Financial Aid Office, including changes and updates these laws, regulations, and policies.; Update the CSU Financial Aid Policy & Procedure manual on an ongoing basis. Establish a schedule to be used for review and updates on a defined cadence.; Develop and implement financial aid training sessions for members of the Financial Aid team as well as other affiliated campus partners.; Lead the financial aid team in reviewing current procedures for opportunities to improve efficiency and effectiveness.; Develop and implement an internal audit system that prepares the financial aid office and affiliated campus partners for the annual external compliance audits.; Participate actively in university recruitment and retention activities, including events coordinated through the Admissions Office and the Student Success offices.; Serve on university committees as appropriate.; Represent the Financial Aid Office in the absence of the Director of Financial Aid.; Perform other duties as assigned. Required Qualifications Required Qualifications include: Bachelor's degree required.; A minimum of 5 years of progressive experience in financial aid.; Experience using BANNER Administrative Forms and CampusLogic student information systems. Preferred Qualifications Preferred Qualifications include: Master's degree or higher preferred.; Earned NASFAA Credentials preferred. Proposed Salary The proposed annualized salary range for this position is $73,277 - 80,000 and includes full benefits. Knowledge, Skills, & Abilities Knowledge, Skills, & Abilities include: Extensive knowledge of financial aid regulations and best practices.; Strong commitment to and track record of successful regulatory compliance.; Extensive experience applying existing and emerging technological applications and innovative approaches to financial aid operations.; Extensive experience in federal and state financial aid databases, including EdConnect, the Common Origination and Disbursement system (COD), National Student Loan Data System (NSLDS), and the FAFSA Partner Portal.; Strong public presentation and communication skills for leading sessions with students, parents, faculty, and staff.; Excellent written and verbal communication skills.; Strong comprehensive and critical thinking skills. Contact Information If you have any questions, please contact Philip Hawkins, Hiring Manager, via email at . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Institutional Values Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community. Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions. Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience. Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship. Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices. Servant Leadership: Leading through ethical empowerment and service. Conditions of Employment All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties: A credit check completed for Positions of Trust and or approved departmental Purchase Card usage; Pre-employment drug testing for positions with high-risk responsibilities. Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle. A successful drug screening will be required as a condition of employment a randomly thereafter. Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom. Equal Employment Opportunity Columbus State University is proud to be an equal employment, equal access, and equal educational opportunity institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws. Other Information This is a supervisory position. This position does have financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance. Background Check Position of Trust + Education & Credit Special Applicant Instructions Visit Columbus State University's online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and apply to those that you are interested in and feel qualified for . click apply for full job details

Description: The Associate Director of Financial Aid will oversee most essential office functions and serve as a back up to the Director. The Associate director will help create budgets, packaging, and other student information groups. The associate director will also oversee all reporting to and data pulling from the Department of Education. They will help with issues of compliance, during the annual audit, and keeping up to date on changes in regulations, systems, and other important information. The Associate Director will serve in a decision making capacity if the Director is not available. They will work closely with the Director for enrollment strategy, institutional aid development, and other essential strategic development. This position will perform duties necessary for the proper administration of Federal, State, and Institutional Financial Aid at Lourdes University requiring considerable knowledge of Federal, State, and Institutional regulations and software. The individual should have a general knowledge of current financial aid systems and current Department of Education regulations. The Associate Director will also be an active partner with your manager in your professional development Primary Duties & Responsibilities Provide input, suggestions and creative thought to foster the development of the Financial Aid Office, Lourdes University and the Lourdes University Community at-large. Seek out new and improved methods to effectively and efficiently create a more positive work environment and student-centered atmosphere. Perform duties associated with the proper, legal, and ethical administration of all financial aid administered through, by, and on-behalf of the U.S. Department of Education, the Ohio Board of Regents, Lourdes University and all such agencies/individuals as applicable. Understand and utilize the SIS financial aid module to perform primary functions and required tasks and reports. Observe processes and suggest actions (with Director of Financial Aid) which will positively impact customer service, including response time, quality of communications, and issue resolution. Student Counseling, this can include, but is not limited to, counseling prospective and current students, parents, or others who inquire about the financial aid process; communicating with prospective and current students regarding activities related to their financial aid including phone contact, internal office visits and emails. Package according to federal, state and institutional regulations; use necessary DOE related web information including but not limited to NSLDS (National Student Loan Information System), the DOE COD (Common Origination and Disbursement) System, the Financial Aid Administrators Systems, and the Transfer Monitor Process, ODHE HEI portal reporting including OCOG, WOS, NEALP, COF. Responsible for the review of student Withdrawals for appropriate inclusion in Return to Title IV process. Oversee Reconciliation Process, federal loan reporting process, and other federal and state processes. Responsible for processing and reconciling all aspects of the Alternative Loan program and associated management systems such as GLHEC Scholarnet. Perform financial aid verification, as required by the Department of Education, and professional judgement. Maintain high standards of customer service for accurate and timely processing. Review and make appropriate changes in process including tracking, letters, etc., to ensure quality. Responsible for maintaining up to date presentation materials for FA consumers (student/parent, internal customers) Present financial aid programs at high schools and other organizations, as necessary. Assist in the coverage of university fairs, high school visits, and other recruitment events, as applicable. Back-up Responsibilities in absence of director. Requirements: Skills & Abilities Excellent verbal and written communication skills. A valid drivers license with the ability and willingness to travel. Demonstrated ability to self-manage time, activity, and spending, staying focused on accomplishment of objectives, and meet preset goals. Proficient with system applications, a SIS, and on-line technology. Availability to work evenings and weekends. Desire to be actively involved with the campus community. A high degree of personal integrity and professionalism. Ability to pass a background check. Qualifications Bachelors Degree required. At least three years of financial aid experience required. Thorough knowledge of Federal financial aid regulations required. Knowledge of Ohio financial aid programs preferred. Computer and data management skills. Experience using EDE, NSLDS, Microsoft Office, Campus Management and Slate. Must be willing and able to undertake tasks requiring much attention to detail and accuracy PI983773bc42db-7490

Description: The Associate Director of Financial Aid will oversee most essential office functions and serve as a back up to the Director. The Associate director will help create budgets, packaging, and other student information groups. The associate director will also oversee all reporting to and data pulling from the Department of Education. They will help with issues of compliance, during the annual audit, and keeping up to date on changes in regulations, systems, and other important information. The Associate Director will serve in a decision making capacity if the Director is not available. They will work closely with the Director for enrollment strategy, institutional aid development, and other essential strategic development. This position will perform duties necessary for the proper administration of Federal, State, and Institutional Financial Aid at Lourdes University requiring considerable knowledge of Federal, State, and Institutional regulations and software. The individual should have a general knowledge of current financial aid systems and current Department of Education regulations. The Associate Director will also be an active partner with your manager in your professional development Primary Duties & Responsibilities Provide input, suggestions and creative thought to foster the development of the Financial Aid Office, Lourdes University and the Lourdes University Community at-large. Seek out new and improved methods to effectively and efficiently create a more positive work environment and student-centered atmosphere. Perform duties associated with the proper, legal, and ethical administration of all financial aid administered through, by, and on-behalf of the U.S. Department of Education, the Ohio Board of Regents, Lourdes University and all such agencies/individuals as applicable. Understand and utilize the SIS financial aid module to perform primary functions and required tasks and reports. Observe processes and suggest actions (with Director of Financial Aid) which will positively impact customer service, including response time, quality of communications, and issue resolution. Student Counseling, this can include, but is not limited to, counseling prospective and current students, parents, or others who inquire about the financial aid process; communicating with prospective and current students regarding activities related to their financial aid including phone contact, internal office visits and emails. Package according to federal, state and institutional regulations; use necessary DOE related web information including but not limited to NSLDS (National Student Loan Information System), the DOE COD (Common Origination and Disbursement) System, the Financial Aid Administrators Systems, and the Transfer Monitor Process, ODHE HEI portal reporting including OCOG, WOS, NEALP, COF. Responsible for the review of student Withdrawals for appropriate inclusion in Return to Title IV process. Oversee Reconciliation Process, federal loan reporting process, and other federal and state processes. Responsible for processing and reconciling all aspects of the Alternative Loan program and associated management systems such as GLHEC Scholarnet. Perform financial aid verification, as required by the Department of Education, and professional judgement. Maintain high standards of customer service for accurate and timely processing. Review and make appropriate changes in process including tracking, letters, etc., to ensure quality. Responsible for maintaining up to date presentation materials for FA consumers (student/parent, internal customers) Present financial aid programs at high schools and other organizations, as necessary. Assist in the coverage of university fairs, high school visits, and other recruitment events, as applicable. Back-up Responsibilities in absence of director. Requirements: Skills & Abilities Excellent verbal and written communication skills. A valid drivers license with the ability and willingness to travel. Demonstrated ability to self-manage time, activity, and spending, staying focused on accomplishment of objectives, and meet preset goals. Proficient with system applications, a SIS, and on-line technology. Availability to work evenings and weekends. Desire to be actively involved with the campus community. A high degree of personal integrity and professionalism. Ability to pass a background check. Qualifications Bachelors Degree required. At least three years of financial aid experience required. Thorough knowledge of Federal financial aid regulations required. Knowledge of Ohio financial aid programs preferred. Computer and data management skills. Experience using EDE, NSLDS, Microsoft Office, Campus Management and Slate. Must be willing and able to undertake tasks requiring much attention to detail and accuracy PI983773bc42db-7490

Description: The Associate Director of Financial Aid will oversee most essential office functions and serve as a back up to the Director. The Associate director will help create budgets, packaging, and other student information groups. The associate director will also oversee all reporting to and data pulling from the Department of Education. They will help with issues of compliance, during the annual audit, and keeping up to date on changes in regulations, systems, and other important information. The Associate Director will serve in a decision making capacity if the Director is not available. They will work closely with the Director for enrollment strategy, institutional aid development, and other essential strategic development. This position will perform duties necessary for the proper administration of Federal, State, and Institutional Financial Aid at Lourdes University requiring considerable knowledge of Federal, State, and Institutional regulations and software. The individual should have a general knowledge of current financial aid systems and current Department of Education regulations. The Associate Director will also be an active partner with your manager in your professional development Primary Duties & Responsibilities Provide input, suggestions and creative thought to foster the development of the Financial Aid Office, Lourdes University and the Lourdes University Community at-large. Seek out new and improved methods to effectively and efficiently create a more positive work environment and student-centered atmosphere. Perform duties associated with the proper, legal, and ethical administration of all financial aid administered through, by, and on-behalf of the U.S. Department of Education, the Ohio Board of Regents, Lourdes University and all such agencies/individuals as applicable. Understand and utilize the SIS financial aid module to perform primary functions and required tasks and reports. Observe processes and suggest actions (with Director of Financial Aid) which will positively impact customer service, including response time, quality of communications, and issue resolution. Student Counseling, this can include, but is not limited to, counseling prospective and current students, parents, or others who inquire about the financial aid process; communicating with prospective and current students regarding activities related to their financial aid including phone contact, internal office visits and emails. Package according to federal, state and institutional regulations; use necessary DOE related web information including but not limited to NSLDS (National Student Loan Information System), the DOE COD (Common Origination and Disbursement) System, the Financial Aid Administrators Systems, and the Transfer Monitor Process, ODHE HEI portal reporting including OCOG, WOS, NEALP, COF. Responsible for the review of student Withdrawals for appropriate inclusion in Return to Title IV process. Oversee Reconciliation Process, federal loan reporting process, and other federal and state processes. Responsible for processing and reconciling all aspects of the Alternative Loan program and associated management systems such as GLHEC Scholarnet. Perform financial aid verification, as required by the Department of Education, and professional judgement. Maintain high standards of customer service for accurate and timely processing. Review and make appropriate changes in process including tracking, letters, etc., to ensure quality. Responsible for maintaining up to date presentation materials for FA consumers (student/parent, internal customers) Present financial aid programs at high schools and other organizations, as necessary. Assist in the coverage of university fairs, high school visits, and other recruitment events, as applicable. Back-up Responsibilities in absence of director. Requirements: Skills & Abilities Excellent verbal and written communication skills. A valid drivers license with the ability and willingness to travel. Demonstrated ability to self-manage time, activity, and spending, staying focused on accomplishment of objectives, and meet preset goals. Proficient with system applications, a SIS, and on-line technology. Availability to work evenings and weekends. Desire to be actively involved with the campus community. A high degree of personal integrity and professionalism. Ability to pass a background check. Qualifications Bachelors Degree required. At least three years of financial aid experience required. Thorough knowledge of Federal financial aid regulations required. Knowledge of Ohio financial aid programs preferred. Computer and data management skills. Experience using EDE, NSLDS, Microsoft Office, Campus Management and Slate. Must be willing and able to undertake tasks requiring much attention to detail and accuracy PI983773bc42db-7490

Description: The Associate Director of Financial Aid will oversee most essential office functions and serve as a back up to the Director. The Associate director will help create budgets, packaging, and other student information groups. The associate director will also oversee all reporting to and data pulling from the Department of Education. They will help with issues of compliance, during the annual audit, and keeping up to date on changes in regulations, systems, and other important information. The Associate Director will serve in a decision making capacity if the Director is not available. They will work closely with the Director for enrollment strategy, institutional aid development, and other essential strategic development. This position will perform duties necessary for the proper administration of Federal, State, and Institutional Financial Aid at Lourdes University requiring considerable knowledge of Federal, State, and Institutional regulations and software. The individual should have a general knowledge of current financial aid systems and current Department of Education regulations. The Associate Director will also be an active partner with your manager in your professional development Primary Duties & Responsibilities Provide input, suggestions and creative thought to foster the development of the Financial Aid Office, Lourdes University and the Lourdes University Community at-large. Seek out new and improved methods to effectively and efficiently create a more positive work environment and student-centered atmosphere. Perform duties associated with the proper, legal, and ethical administration of all financial aid administered through, by, and on-behalf of the U.S. Department of Education, the Ohio Board of Regents, Lourdes University and all such agencies/individuals as applicable. Understand and utilize the SIS financial aid module to perform primary functions and required tasks and reports. Observe processes and suggest actions (with Director of Financial Aid) which will positively impact customer service, including response time, quality of communications, and issue resolution. Student Counseling, this can include, but is not limited to, counseling prospective and current students, parents, or others who inquire about the financial aid process; communicating with prospective and current students regarding activities related to their financial aid including phone contact, internal office visits and emails. Package according to federal, state and institutional regulations; use necessary DOE related web information including but not limited to NSLDS (National Student Loan Information System), the DOE COD (Common Origination and Disbursement) System, the Financial Aid Administrators Systems, and the Transfer Monitor Process, ODHE HEI portal reporting including OCOG, WOS, NEALP, COF. Responsible for the review of student Withdrawals for appropriate inclusion in Return to Title IV process. Oversee Reconciliation Process, federal loan reporting process, and other federal and state processes. Responsible for processing and reconciling all aspects of the Alternative Loan program and associated management systems such as GLHEC Scholarnet. Perform financial aid verification, as required by the Department of Education, and professional judgement. Maintain high standards of customer service for accurate and timely processing. Review and make appropriate changes in process including tracking, letters, etc., to ensure quality. Responsible for maintaining up to date presentation materials for FA consumers (student/parent, internal customers) Present financial aid programs at high schools and other organizations, as necessary. Assist in the coverage of university fairs, high school visits, and other recruitment events, as applicable. Back-up Responsibilities in absence of director. Requirements: Skills & Abilities Excellent verbal and written communication skills. A valid driver's license with the ability and willingness to travel. Demonstrated ability to self-manage time, activity, and spending, staying focused on accomplishment of objectives, and meet preset goals. Proficient with system applications, a SIS, and on-line technology. Availability to work evenings and weekends. Desire to be actively involved with the campus community. A high degree of personal integrity and professionalism. Ability to pass a background check. Qualifications Bachelors' Degree required. At least three years of financial aid experience required. Thorough knowledge of Federal financial aid regulations required. Knowledge of Ohio financial aid programs preferred. Computer and data management skills. Experience using EDE, NSLDS, Microsoft Office, Campus Management and Slate. Must be willing and able to undertake tasks requiring much attention to detail and accuracy PI08ae74b6269d-7490

Description: Roers Companies is seeking an energetic, dedicated professional to join our team in Plymouth, MN as an Interior Designer. About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed nearly $4 billion in real estate, representing 14,000 homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You're passionate about your work and strive to achieve ambitious goals. You offer an extra hand and aren't afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values-passion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities Assist with interior design origination for multiple projects from concept to completion. Create project interior design documents (finish schedules, elevations, etc) in Revit (AutoCAD as requested) for SD, DD and CD phases. Work with varied AE teams to coordinate designs and intent. Review individual unit plans for accordance with Roers Companies design standards. Ensure interior design and finish selections are code compliant. Travel to projects around the United States to ensure all projects are being built in accordance with the interior design. Attend box walks for assigned projects to ensure electrical intent is accurately achieved. Travel may be required. Complete FF&E origination for assigned projects for mock units and common areas. Work with Design Assistant to order and provide potential alternate selections. Attend OAC meetings for assigned projects and ensure all RFIs and submittals are responded to by their due date for assigned projects. Research current design trends, materials, finish selections, and FF&E to keep projects competitive. Regularly meet with project partners and vendors to monitor current design trends with finish materials and new releases. Partner with Purchasing team on preferred project partnerships and new National Account agreements. Attend at least one industry conference in a calendar year. Source material alternates during value engineering (VE) review, as needed. Assist Director of Design with building out design standards for different project types. Requirements: Education: Bachelor's degree in interior design is preferred. High school diploma or GED required. CID/NCIDQ preferred. Experience: 8+ years Interior Design experience in Multi-family and/or Hospitality. Skills/Abilities: Computer skills: Auto CAD, Revit, Procore, Microsoft Word, Excel, One Note, Outlook, PowerPoint, and Adobe Acrobat Must be organized, detail oriented and have good time management skills. Ability to work independently and on a team. Have current knowledge of materials, finishes, furnishings, and equipment, including industry standards for selection, procurement, and installation management of such items. Have strong client, project management, and time management skills. Exceptional communication skills and ability to interact with a wide range of people. Entrepreneurial ownership mindset -makes smart decisions for business, puts clients and teammates first, collaborative, inquisitive, self-motivated, and operates on trust (not fear). High integrity - trusted, direct, truthful. Embodies confidence and admits mistakes. Works as a team player, operating with the understanding that we do our best when we work together. Passionate about your work and our company goals and vision. Strive to achieve ambitious goals - loves to be challenged, determined to win, works tirelessly to achieve results. Compensation and Benefits for Interior Designer: Pay Range: $70,000 - $87,000 Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role . Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA • Family Leave - Paid birth & bonding leave • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability • Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance • 401(K) - 3% company match, 100% vested after 2 years of employment • Competitive PTO - 3 weeks of PTO with immediate accrual, 7 paid holidays, 1 floating holiday, your birthday, and bereavement • Health and Wellness - fitness membership reimbursement program • Free stays in Roers' properties guest suites • Rent Discount - 20% discount for employees living in Roers Companies properties • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment • Charitable Match Program - Roers matches employee donations to charitable organizations • Annual Company Conference • Professional Development Opportunities • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check, motor vehicle report, passing physical, and drug test. In order to be considered for this position, applicants must complete a survey at this link: PI1b70dbb224cc-7138

Company Description STCU is a growing regional credit union that is consistently rated one of the top-performing credit unions in the nation, and have been named as one of Fortune Magazine's Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, committed to working hard, have a fun-loving attitude, and want to make a difference in our members' lives. We love people who share our passion for integrity, service, innovation, education, people, and celebration. STCU offers excellent benefits: Paid time off Ten paid holidays Health plan - medical, prescription drug, dental, and vision Short-term disability insurance Life insurance and long-term disability insurance 401(k) retirement savings plan Training and development programs Semi-annual success sharing plan Job Description The Home Loan Sales Manager oversees the day to day duties associated with leading an external team in origination and sales. In addition to maintaining adequate personal production, this position focuses much of their time helping their team be successful. This includes leading by example in production and networking as well as exhibiting a high degree of ethics and quality of work. Principal Accountabilities Loan Portfolio and Production Manage the annual departmental and sales team production goals. Provide relationship development training to the Home Loan Officers to ensure superior member service standards are met. Work proactively with and mentor external real estate loan officers to: Ensure understanding of secondary marketing guidelines for credit and product parameters. Market applicable STCU products and services primarily to non-members as well as existing members. Submit monthly production report to the Director of Real Estate as requested. Manage the team's productivity and operating costs effectively. Recruit, train, mentor and retain a team of external loan officers. Partner with other Real Estate department managers to ensure a high level of member service is achieved and maintained. Manage direct reports pipeline in partnership with the Real Estate Operations Manager. Recommend process efficiencies for higher level member service standards. Ensure direct reports are meeting minimum funding expectation and are performing their duties and responsibilities in compliance with federal, state and local rules and regulations. Partners Build exceptional relationships with external referral sources. Identify new business opportunities to aid in meeting team production goals. Participate in community oriented housing organization and activities to promote STCU Home Loans products and services. Member Relationships Ensure that member service is delivered according to established standards. Develop and implement a proactive member feedback method and stay informed on all member issues brought forward. Follow up with direct reports on negative member feedback and implement changes/enhancements to improve poor service performance where necessary. Follow up with dissatisfied members and referral partners as needed. Team Development and Leadership Manage the performance, training requirements, and professional development of employees, including planning, needs assessments, design and development and evaluation of leadership skills. Provide effective leadership, mentoring and coaching to team members in order to assist them in reaching their career goals, increase their competency and promote team depth and unity. Communicate department direction and enable team members to perform at the highest standards. Supervise the department/staff to include delegation of work assignments, coaching and feedback, rewards and recognition, and effective communication to include timely resolution of more complex departmental issues, conflicts and/or concerns. Recommend and make changes in staffing levels, basic structure and/or organization of the department to ensure effective completion of objectives. Requisition new positions as needed and coordinate and participate in the interviewing, hiring and training of team as necessary. Hold regular performance discussions with all external real estate loan officers and discuss performance issues in a timely manner. Lead team in external networking and community involved functions. Act as an advocate for STCU Home Loans and lead by example. Qualifications Knowledge, Skills and Abilities Bachelor's Degree required, or equivalent combination of education and experience. Minimum five years real estate lending experience in a loan production environment with proven results. Minimum two years successful management experience in a real estate loan production environment. Sound credit judgement, underwriting, analytical and problem solving skills. Excellent pipeline management skills. Extensive knowledge of the real estate markets they serve with a readily available pool of recruits. Must possess the ability to drive purchase volume. Working knowledge of loan underwriting guidelines, processing and closing functions. Ability to carry out leadership responsibilities according to STCU's policies. Proficient knowledge of MS Office programs including Outlook, Word and Excel. Physical Abilities Ability to speak, hear and see. Requires sitting and/or standing for long periods of time. Ability to operate a computer keyboard and mouse. Ability to occasionally lift, pull/push, and carry up to 10 lbs. Work Environment Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment. Additional Information Please review our website for more information at

A leading consumer bank is looking to add headcount to their first line credit risk team covering secured auto and secured card portfolios. The bank has significant market share within auto finance and is a top 10 issuer for credit cards nationally. In this role, you will work with a collaborative team accountable for developing and implementing credit risk strategies for originations and account management. The bank is currently leading a pretty significant hiring initiative for individuals with proven track records of portfolio growth as they look to stabilize headcount heading into 2021. This role will report directly to the Director of Secured Credit Risk Management with a dotted line to the Head of Consumer Credit Risk. Responsibilities: Use expertise to develop and propose credit risk strategies for consumer credit portfolios to optimize growth and profitability within risk appetite. Track and monitor credit strategy performance and external factors impacting the credit risk exposure Apply programming and analytical techniques to analyze credit data Provide NCL inputs to the pricing team each month to assist with forecasting Work closely with data science and marketing groups on segmentation and targeting efforts to increase new acquisitions Optimize direct mail and digital channels marketing campaigns Provide the necessary analytics to optimize the credit line increase and decrease programs, balance transfer, retention, re-issue, spend campaign strategies, etc. Conduct detailed analysis using financial modeling and statistical techniques to predict and evaluate credit risk across the banks unsecured portfolio Qualifications: 4+ years of experience within credit risk, credit strategy, credit risk analytics, or data analytics B.S. required, M.S. or MBA is preferred Proficiency with SAS, SQL and Tableau Ability to visualize data and interpret analytics into strategy Familiarity with the structure and reporting lines of a consumer bank Experience with either credit cards or auto loans

USE Credit Union Job ID 2 Job Locations US-CA-San Diego Category Central Operations Type Regular Full-Time More information about this job Overview Do you have an eye for detail? Great at working effectively across multiple business units? USE's Central Operations Department is the perfect place for you! As a Sr. ACH Specialist, you'll have the chance to maintain oversight of all ACH functions, including both origination and receiving. Become part of a team that is key in providing support to all areas of the organization. Do you have what it takes? Responsibilities Monitor and recommend refinement of existing ACH workflows; develop and implement new processes where needed. Write drafts of related policies and procedures. Manage daily activities for ACH processing of receiving and origination. Independently resolve complex ACH scenarios. Process ACH exceptions within required timeframes. Process decedent notifications, returns, stops and reclamations. Gather data, prepares reports surrounding ACH activity and returns. Balances ACH settlement. Lead department and company-wide projects and training topics within area of responsibility. This may include working with Project Managers and other stakeholders. Independently conduct research and implementation of new payment products and services. Manage vendors related to service or products. Mentor and train department staff on ACH Receiving and ACH Origination. As assigned and needed, may support other Central Operations functions such as Remote Deposit Capture, Deposit Support/Fiduciary accounts, IRAs, and tax reporting. Participate in assigned department and/or corporate projects, build and maintain partnerships with third party vendors, and attend offsite visits to branch locations, SEG locations and vendor locations. Provide a high level of member service and operational quality in support of established credit union standards. These are outlined in our company values and support in training provided that include quality service basics, 7 Habits, Creating Member Loyalty (CML), and others. Oversee and monitor department activities for compliance with established policies and procedures. The Specialist works closely with the Director of Central Operations and VP, Operations and Payments to ensure that operational standards are met, and that issues are appropriately escalated and resolved in a timely manner. Review assigned daily work, records, reports and GL recons to ensure completeness, accuracy and timeliness. Acting as a subject matter expert (SME), train and mentor department staff on ACH related topics to ensure new and existing staff have the required knowledge and skills. Provide coaching to aid with increasing understanding and ensure consistent application of policies and procedures. May also act as SME for Training department and present to others in meetings or classes. Qualifications Bachelor's degree or equivalent from a four-year college required. Minimum of 5 years of experience in ACH and banking operations. Accredited ACH Professional (AAP) required. Strong knowledge of related rules and regulations required, to include NACHA, Regulations CC and E, and all other related industry guidance. Must have experience with Federal Payments, ACH processing to include returns, reversals, DNEs, SDA, reclamations, disputes, and NOCs. Experience in both receiving and originating payments is required. Understanding of and experience with A2A and P2P processing and related services is highly desired. The ability to read and interpret credit union policies and procedures and governing federal and state laws, rules and regulations. The ability to write procedures, reports and correspondence. Must have ability to communicate clearly and concisely - verbally and in writing - with co-workers, members and external vendors. Must have experience with Fedline, as well as with Microsoft Office products such as Word, Excel, Access and Outlook. University and State Employees Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.