Employee Type: Full time Location: AR Bentonville (A St.) Job Type: Field Sales Job Posting Title: Vice President, Sales - Walmart About Us : TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future. Named one of America's Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight - One Customer at a Time." Guided by our values-Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals. What You G ain : Competitive compensation and benefits program with no waiting period - you're eligible from your first day! 401(k) program with 5% employer match and 100% vesting as soon as you enroll. Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays). Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform - DevelopU - with more than 10,000 free courses to support you along the way. An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups. Access to our wellness and employee assistance programs. Job Description: About the Role: TreeHouse Foods is seeking a dynamic Vice President of Sales to lead our Walmart and Sam's Club business. This role is responsible for developing and executing sales strategies, driving growth, and managing key customer relationships. You will collaborate with cross-functional teams to align sales plans with company objectives and play a critical role in expanding our presence across these important retail channels. You'll add value to this role by performing various functions including, but not limited to: • Develop and implement comprehensive sales strategies to achieve revenue and growth targets for Walmart and Sam's Club accounts. • Lead, mentor, and develop a high-performing sales team. Ensure the team is motivated, well-trained, and aligned with the company's goals. • Build and maintain strong relationships with key stakeholders at Walmart and Sam's Club, including senior executives, category managers, and buyers. • Work closely with marketing, product management, and supply chain teams to ensure alignment and support for sales initiatives. Collaborate on promotional activities, product launches, and other key projects. • Conduct market research and analysis to stay informed about industry trends, competitive landscape, and customer needs. Use insights to inform sales strategies and decision-making. • Develop customer growth pipeline, inclusive of annual customer targets and budget and AOP Planning • Ensure a customer-centric approach in all sales activities. Strive to exceed customer expectations and deliver exceptional service • Deliver growth and share through core-item expansion and select innovation for customer and a streamline go-to-market approach for developing customers (sell what we make) • Execute against plan by serving as the "face of TreeHouse" for all customer interactions Accountable for customer/channel development • Leverage BU playbooks to develop customer growth targets and cost initiatives, translate to customer account plans and streamlined go-to-market approach based on BU alignment • Build a healthy pipeline through bid excellence, identification of core item expansion opportunities and close-in innovation & selective custom innovation inclusive of Value Engineering. • Drive year-over-year bid opportunities and win-rate percentage • Report and track SLAs and margin gaps; partner across tables to drive ops excellence, demand forecasting accuracy, and min. distressed, donated, destroyed. • Partner with Commercial Capability to manage broker network and deliver a streamlined go-to-market approach via traditional selling and customer relationships for developing customers • Understand divisional needs / priorities and communicate those with team, helping prioritize how to execute on category priorities across customers in line with plans • Provide monthly sales, category and forecast updates keeping the team abreast of material changes in the business • Primary interface with THS senior leadership on customer development, revenue delivery and strategic engagement • Align in on communication efforts with the following key stakeholders: Customers- VPs and organization Leadership-Supply Chain, Procurement, Executive Development, Merchandising. Chief Growth and Business President Organization- communication and execution of THS customer strategies; mentorship and leadership of Directors and Customer Business Managers. Other THS stakeholders (i.e. Division GMs and Commercial Planning) - alignment on customer category priorities and forecasting. Important Details : • This is a full-time, hybrid role. • Approximately 20% travel is required to various TreeHouse locations, customer appointments, or other job-related functions. • The anticipated compensation for this position ranges from $248,100 to $372,100 USD annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. For certain roles, the successful candidate may be eligible for annual discretionary merit compensation award, bonus and equity pay. You'll fit right in if you have: • Minimum of 10 years of sales experience, with at least 5 years in a senior leadership role, managing Walmart and Sam's Club accounts. • Bachelor's degree in Business, Marketing, or a related field. MBA preferred. • Effective communication skills (oral, written, interpersonal) to express yourself and influence others. • Ability to develop a deep understanding of TreeHouse products and standards to create innovative solutions. • A natural ability to build relationships and trust with customers and internal stakeholders. • Excellent business analytical skills - use of data to drive product and pricing strategies, and their impact on production forecasts. Solid financial acumen - understanding of P&L and price implications to optimize customer strategies and management of trade funding. • Fluency in Circana, Power BI, SAP, SharePoint, MS Office (Word, Excel, PowerPoint). • Knowledge of Blue Yonder, Kinaxis/SAP APO, etc. • Possess a knowledge of Walmart/Sams Club data systems such as RetailLink, Scintilla, Madrid • Strong management skills with demonstrated problem-solving ability, skilled at multi-tasking and prioritization, and communication of performance to stakeholders at varying levels of the organization. • Ability to transform insights and analytics into customized strategic account plans for delivering growth. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us "Engage and Delight - One Customer at a Time". TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact TreeHouse Use Only:
10/25/2025
Full time
Employee Type: Full time Location: AR Bentonville (A St.) Job Type: Field Sales Job Posting Title: Vice President, Sales - Walmart About Us : TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future. Named one of America's Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight - One Customer at a Time." Guided by our values-Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals. What You G ain : Competitive compensation and benefits program with no waiting period - you're eligible from your first day! 401(k) program with 5% employer match and 100% vesting as soon as you enroll. Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays). Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform - DevelopU - with more than 10,000 free courses to support you along the way. An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups. Access to our wellness and employee assistance programs. Job Description: About the Role: TreeHouse Foods is seeking a dynamic Vice President of Sales to lead our Walmart and Sam's Club business. This role is responsible for developing and executing sales strategies, driving growth, and managing key customer relationships. You will collaborate with cross-functional teams to align sales plans with company objectives and play a critical role in expanding our presence across these important retail channels. You'll add value to this role by performing various functions including, but not limited to: • Develop and implement comprehensive sales strategies to achieve revenue and growth targets for Walmart and Sam's Club accounts. • Lead, mentor, and develop a high-performing sales team. Ensure the team is motivated, well-trained, and aligned with the company's goals. • Build and maintain strong relationships with key stakeholders at Walmart and Sam's Club, including senior executives, category managers, and buyers. • Work closely with marketing, product management, and supply chain teams to ensure alignment and support for sales initiatives. Collaborate on promotional activities, product launches, and other key projects. • Conduct market research and analysis to stay informed about industry trends, competitive landscape, and customer needs. Use insights to inform sales strategies and decision-making. • Develop customer growth pipeline, inclusive of annual customer targets and budget and AOP Planning • Ensure a customer-centric approach in all sales activities. Strive to exceed customer expectations and deliver exceptional service • Deliver growth and share through core-item expansion and select innovation for customer and a streamline go-to-market approach for developing customers (sell what we make) • Execute against plan by serving as the "face of TreeHouse" for all customer interactions Accountable for customer/channel development • Leverage BU playbooks to develop customer growth targets and cost initiatives, translate to customer account plans and streamlined go-to-market approach based on BU alignment • Build a healthy pipeline through bid excellence, identification of core item expansion opportunities and close-in innovation & selective custom innovation inclusive of Value Engineering. • Drive year-over-year bid opportunities and win-rate percentage • Report and track SLAs and margin gaps; partner across tables to drive ops excellence, demand forecasting accuracy, and min. distressed, donated, destroyed. • Partner with Commercial Capability to manage broker network and deliver a streamlined go-to-market approach via traditional selling and customer relationships for developing customers • Understand divisional needs / priorities and communicate those with team, helping prioritize how to execute on category priorities across customers in line with plans • Provide monthly sales, category and forecast updates keeping the team abreast of material changes in the business • Primary interface with THS senior leadership on customer development, revenue delivery and strategic engagement • Align in on communication efforts with the following key stakeholders: Customers- VPs and organization Leadership-Supply Chain, Procurement, Executive Development, Merchandising. Chief Growth and Business President Organization- communication and execution of THS customer strategies; mentorship and leadership of Directors and Customer Business Managers. Other THS stakeholders (i.e. Division GMs and Commercial Planning) - alignment on customer category priorities and forecasting. Important Details : • This is a full-time, hybrid role. • Approximately 20% travel is required to various TreeHouse locations, customer appointments, or other job-related functions. • The anticipated compensation for this position ranges from $248,100 to $372,100 USD annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. For certain roles, the successful candidate may be eligible for annual discretionary merit compensation award, bonus and equity pay. You'll fit right in if you have: • Minimum of 10 years of sales experience, with at least 5 years in a senior leadership role, managing Walmart and Sam's Club accounts. • Bachelor's degree in Business, Marketing, or a related field. MBA preferred. • Effective communication skills (oral, written, interpersonal) to express yourself and influence others. • Ability to develop a deep understanding of TreeHouse products and standards to create innovative solutions. • A natural ability to build relationships and trust with customers and internal stakeholders. • Excellent business analytical skills - use of data to drive product and pricing strategies, and their impact on production forecasts. Solid financial acumen - understanding of P&L and price implications to optimize customer strategies and management of trade funding. • Fluency in Circana, Power BI, SAP, SharePoint, MS Office (Word, Excel, PowerPoint). • Knowledge of Blue Yonder, Kinaxis/SAP APO, etc. • Possess a knowledge of Walmart/Sams Club data systems such as RetailLink, Scintilla, Madrid • Strong management skills with demonstrated problem-solving ability, skilled at multi-tasking and prioritization, and communication of performance to stakeholders at varying levels of the organization. • Ability to transform insights and analytics into customized strategic account plans for delivering growth. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us "Engage and Delight - One Customer at a Time". TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact TreeHouse Use Only:
Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic , Sealy and Stearns & Foster . We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! The Tempur-Pedic Team Lead's primary responsibility is to provide excellence in customer service while selling and marketing Tempur-Pedic products. In addition, this individual will serve as a member of management when the Store Manager is not available. This could include opening and/or closing the store as well as covering the management duties. OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING: Generous Paid Time Off: You will receive 27 paid days off on an annual basis. During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law. Your paid time off will consist of: 80 holiday hours (this is a combination of fixed dates and floating holidays) 80 vacation hours (10 vacation days) 56 sick leave hours (7 sick days) Competitive Medical, Dental & other wellness programs Disability and Life Company Paid 401(k) Retirement Plan Options Generous Employee Purchase Discounts Hourly Rate: $ 17.50 PLUS Monthly Incentive Based On Sales Metrics What You'll Do (Essential Duties and Responsibilities): Manage and maintain responsibility for the overall performance of a team of Retail Sales Associates. Provide leadership to the sales team in all areas of the sales process, including customer service and care, maintaining a professional appearance, adhering to company policies and procedures, and in maintaining Tempur Sealy's brand. Continue to perform all the Retail Sales Associate responsibilities at an exceptional level. Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team. Assist the store manager with merchandising, implementing company programs, and other needs. Solve problems within the sales team and direct larger issues to the Store Manager. Function as a liaison between the Sales Associates and the Store Manager. Perform other duties as assigned. Requirements What You'll Need (Qualifications): High school diploma or equivalent 1-3 years retail management experience (or equivalent combination of education and experience) with high-end luxury and/or custom products Strong sales skills in a consultative environment Demonstrated ability to effectively lead, direct, and train others in a store setting. Skilled at current best practice retail methods, procedures, and standards Demonstrated collaborator able to both lead and follow. Flexibility in work schedule reflecting the needs and patterns of store hours. Fluency with current retail software / computer systems Must be able to stand for lengthy periods of time and occasionally lifting items with or without assistance. Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
10/25/2025
Full time
Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic , Sealy and Stearns & Foster . We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! The Tempur-Pedic Team Lead's primary responsibility is to provide excellence in customer service while selling and marketing Tempur-Pedic products. In addition, this individual will serve as a member of management when the Store Manager is not available. This could include opening and/or closing the store as well as covering the management duties. OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING: Generous Paid Time Off: You will receive 27 paid days off on an annual basis. During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law. Your paid time off will consist of: 80 holiday hours (this is a combination of fixed dates and floating holidays) 80 vacation hours (10 vacation days) 56 sick leave hours (7 sick days) Competitive Medical, Dental & other wellness programs Disability and Life Company Paid 401(k) Retirement Plan Options Generous Employee Purchase Discounts Hourly Rate: $ 17.50 PLUS Monthly Incentive Based On Sales Metrics What You'll Do (Essential Duties and Responsibilities): Manage and maintain responsibility for the overall performance of a team of Retail Sales Associates. Provide leadership to the sales team in all areas of the sales process, including customer service and care, maintaining a professional appearance, adhering to company policies and procedures, and in maintaining Tempur Sealy's brand. Continue to perform all the Retail Sales Associate responsibilities at an exceptional level. Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team. Assist the store manager with merchandising, implementing company programs, and other needs. Solve problems within the sales team and direct larger issues to the Store Manager. Function as a liaison between the Sales Associates and the Store Manager. Perform other duties as assigned. Requirements What You'll Need (Qualifications): High school diploma or equivalent 1-3 years retail management experience (or equivalent combination of education and experience) with high-end luxury and/or custom products Strong sales skills in a consultative environment Demonstrated ability to effectively lead, direct, and train others in a store setting. Skilled at current best practice retail methods, procedures, and standards Demonstrated collaborator able to both lead and follow. Flexibility in work schedule reflecting the needs and patterns of store hours. Fluency with current retail software / computer systems Must be able to stand for lengthy periods of time and occasionally lifting items with or without assistance. Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
10/25/2025
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements - Is This You? High School minimum, University Degree Preferred 1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions. The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management-depending on your prior experience and performance. What We're Looking For Minimum 1 Year: 1-2 years of prior experience as a retail manager or supervisor. Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed. You'll Go The Extra Mile If You Have Education: High school diploma or equivalent (GED) Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Automotive Retail: Previous experience in automotive retail or analyzing company financials (e.g., Profit & Loss statements) is a plus. Leadership Development - Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team. Communication Excellence - Maintain clear and effective communication with employees and customers to drive store execution and performance. Metrics Mindedness - Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability. Structure & Process Orientation - Support store operations, ensure compliance with policies, and uphold structured training processes. Teamwork & Training - Assist with staffing, mentoring, and training employees to develop a strong, successful team. Customer Service Leadership - Take charge of customer service activities, ensuring outstanding experiences and resolving concerns proactively. Inventory & Sales Management - Oversee inventory accuracy, store merchandising, and sales strategies to maximize success. Operations Training - Complete management skills training, learning key aspects of store operations and AutoZone culture. MITs must demonstrate consistent progression throughout the training program to be considered for management openings. Please note that promotion is performance-based and subject to management availability.
10/25/2025
Full time
AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone's mission of providing trusted automotive solutions. The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management-depending on your prior experience and performance. What We're Looking For Minimum 1 Year: 1-2 years of prior experience as a retail manager or supervisor. Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed. You'll Go The Extra Mile If You Have Education: High school diploma or equivalent (GED) Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Automotive Retail: Previous experience in automotive retail or analyzing company financials (e.g., Profit & Loss statements) is a plus. Leadership Development - Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team. Communication Excellence - Maintain clear and effective communication with employees and customers to drive store execution and performance. Metrics Mindedness - Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability. Structure & Process Orientation - Support store operations, ensure compliance with policies, and uphold structured training processes. Teamwork & Training - Assist with staffing, mentoring, and training employees to develop a strong, successful team. Customer Service Leadership - Take charge of customer service activities, ensuring outstanding experiences and resolving concerns proactively. Inventory & Sales Management - Oversee inventory accuracy, store merchandising, and sales strategies to maximize success. Operations Training - Complete management skills training, learning key aspects of store operations and AutoZone culture. MITs must demonstrate consistent progression throughout the training program to be considered for management openings. Please note that promotion is performance-based and subject to management availability.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Primary City/State: Phoenix, Arizona Department Name: Technical Admin-Ref Lab Work Shift: Day Job Category: Lab Join the powerhouse behind Arizona's leading diagnostic testing network- Sonora Quest Laboratories, where innovation meets impact. As a strategic thinking experienced anatomic pathology leader, you'll lead business and operations across the continuum of care for one of the nation's largest integrated lab systems, supporting over 97 million tests annually. Collaborate with top-tier professionals in a dynamic, people-centered environment that values strategic thinking and service excellence. This is your opportunity to shape the future of healthcare through visionary leadership and operational mastery. Join our cutting-edge diagnostic pathology group and be part of the forefront of medical innovation. Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package. POSITION SUMMARY This position leads and manages multi-facility functions that contribute to the operational and financial success of assigned areas. The span of responsibility includes either direct management of or technical oversight for areas of responsibility for multiple system sites and is a liaison between system directors, managers, technical specialists, pathologists and other management personnel.563 DIRECTLY REPORTING Exempt staff - Technical director, technical/administrative managers Non-exempt staff - technical employees MATRIX OR INDIRECT REPORTING 100 or more combined exempt technical manager and non-exempt office/clerical and technical employees. MINIMUM QUALIFICATIONS Must possess strong knowledge of business and/or healthcare as normally obtained through the completion of bachelor's degree in business, healthcare administration or related field and 5 years experience in mid-level management or supervision. Must qualify as a General or Technical Supervisor as defined under CLIA '88. A high degree of technical and decision making skills are required as well as excellent employee relations and communications skills. Must possess analytical/strategic skills and ability to balance and manage multiple projects simultaneously and current knowledge of regulatory and accreditation requirements. PREFERRED QUALIFICATIONS 10 years of director level experience in Anatomic Pathology laboratories. Experience in commercial and hospital settings. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy
10/25/2025
Full time
Primary City/State: Phoenix, Arizona Department Name: Technical Admin-Ref Lab Work Shift: Day Job Category: Lab Join the powerhouse behind Arizona's leading diagnostic testing network- Sonora Quest Laboratories, where innovation meets impact. As a strategic thinking experienced anatomic pathology leader, you'll lead business and operations across the continuum of care for one of the nation's largest integrated lab systems, supporting over 97 million tests annually. Collaborate with top-tier professionals in a dynamic, people-centered environment that values strategic thinking and service excellence. This is your opportunity to shape the future of healthcare through visionary leadership and operational mastery. Join our cutting-edge diagnostic pathology group and be part of the forefront of medical innovation. Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package. POSITION SUMMARY This position leads and manages multi-facility functions that contribute to the operational and financial success of assigned areas. The span of responsibility includes either direct management of or technical oversight for areas of responsibility for multiple system sites and is a liaison between system directors, managers, technical specialists, pathologists and other management personnel.563 DIRECTLY REPORTING Exempt staff - Technical director, technical/administrative managers Non-exempt staff - technical employees MATRIX OR INDIRECT REPORTING 100 or more combined exempt technical manager and non-exempt office/clerical and technical employees. MINIMUM QUALIFICATIONS Must possess strong knowledge of business and/or healthcare as normally obtained through the completion of bachelor's degree in business, healthcare administration or related field and 5 years experience in mid-level management or supervision. Must qualify as a General or Technical Supervisor as defined under CLIA '88. A high degree of technical and decision making skills are required as well as excellent employee relations and communications skills. Must possess analytical/strategic skills and ability to balance and manage multiple projects simultaneously and current knowledge of regulatory and accreditation requirements. PREFERRED QUALIFICATIONS 10 years of director level experience in Anatomic Pathology laboratories. Experience in commercial and hospital settings. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Department: The Clements Center promotes research, publishing, teaching, and public programming in a variety of fields of inquiry related to Texas, the American Southwest, and the U.S.-Mexico borderlands. About the Position: This role is an on-campus, in-person position. The Assistant Director (AD) carries out the mission of the Center to promote research, publishing, teaching, and public programming in a variety of fields of inquiry related to Texas, the American Southwest, and the U.S.- Mexico borderlands. As the Center's only staff member, the AD is charged with significant responsibility, a high degree of autonomy, and wide latitude to exercise independent decision-making authority. The AD is required to make sound financial decisions, write and edit copy, plan and manage events, manage diverse groups of people, advise residential fellows, and generally maintain excellent organization. The position also requires working knowledge of the academy and university publishing, and an intellectual curiosity for and engagement with the Center's work, including the ability to recognize broad trends in the academic fields within the Center's purview. Essential Functions: FELLOWS - The Center's largest budget items are its annual residential fellowships. The Program Manager participates in the selection of fellows, makes appropriate financial arrangements with fellows' home institutions, manages their onboarding, meets with them regularly while in residence, provides financial and other forms of support, and assists them in building their professional networks in the academic and publishing communities. FINANCIAL - The Program Manager has authority over the Center's 20 accounts, manages and spends funds, and creates the budget. They approve fellows' travel and research expenses and oversee endowments and grants, including the creation of annual endowment reports. They work with the Development office to secure additional funding and manage cost-sharing arrangements with other institutions. SYMPOSIA - The Center sponsors one or more annual symposia with an outside institutional partner, resulting in a book published by an academic press. The Program Manager works with the co-conveners to execute their vision, usually over about a 5-year period, until the book is published. This involves organizing and attending a multi-day workshop for 20+ academics, often held at the Taos campus. TRAVEL TO CONFERENCES, WORKSHOPS, AND SYMPOSIA - The Program Manager must attend academic conferences to promote the work of the Center to interested academics, and host Center receptions and gatherings at these conferences. They attend and participate in all fellow's manuscript workshops, and all symposia co-sponsored by the Center at other universities or institutions nationwide (and internationally). PUBLIC RELATIONS - The Program Manager is solely responsible for gathering information to create, write and edit the Center's annual newsletter. They are responsible for the Center website, including writing its content. They keep a presence on social media and design promotional material such as fliers, posters and mailers. They work with SMU Public Affairs and other off campus organizations to promote event, keep contact lists updated, and do other PR activities. RESEARCH TRAVEL GRANTS - The Clements Center awards money to SMU graduate students to conduct dissertation research on subjects grounded in the Southwest. The Clements Center also awards money to outside scholars to come to SMU to conduct research for their own work in SMU's DeGolyer Library. The Program Manager seeks applications for both of these, helps choose the awardees, and supports them academically and financially. PUBLICATIONS - The program manager works with academic press editors and the individual fellows to secure book contracts and financial subventions for fellows' books. The Center also self-publishes books on topics within its mandate. The Program Manager helps select authors and assists them in preparing book manuscripts, secures permissions, ISBNs, etc. They work with printers/editors, seek endorsements, see the book to final publication, and oversee sales. ANNUAL BOOK PRIZE - The Clements Center awards an annual book prize for the best book on Southwestern America published the year before. The Program Manager seeks submissions from academic presses, works with the outside (non-SMU) judging committee and the Western History Association concerning the judging process, then plans, budgets, and promotes an evening lecture event for the winner. PUBLIC PROGRAMMING - Each year the Clements Center hosts monthly noon talks and at least two evening lectures per semester. The program manager assists in securing speakers and making arrangements, writes and designs promotional materials, plans and budgets the event, and attends all functions. NETWORKING - The Program Manager keeps in regular contact with more than 120 former fellows and all graduates of SMU's history PhD program, tracking their academic achievements and institutional affiliations worldwide. They introduce fellows to faculty within SMU and the greater DFW area and make connections at academic conferences and workshops to promote SMU fellows and graduates and the work of the Center. Qualifications Education and Experience: A bachelor's degree in history (or an adjacent discipline) is required. A minimum of two (2) years of experience is required. Experience in event and budget planning is required. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Ability to create/write/edit content for newsletter, website and promotional materials is essential. Candidate ability to create/write/edit content for newsletter, website and promotional materials is essential. Candidate must be able to work well with academics from numerous liberal arts disciplines from around the country and world. Candidate ability to speak Spanish is a plus. An interest in and capacity to teach occasional courses in Southwest and/or borderlands history is also preferred. Physical and Environmental Demands: Sit for long periods of time Kneel, stand Walk for long distances Deadline to Apply: October 26, 2025 Priority consideration may be given to those submissions received by October 15, 2025. EEO Statement: SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205 . Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
10/25/2025
Full time
Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Department: The Clements Center promotes research, publishing, teaching, and public programming in a variety of fields of inquiry related to Texas, the American Southwest, and the U.S.-Mexico borderlands. About the Position: This role is an on-campus, in-person position. The Assistant Director (AD) carries out the mission of the Center to promote research, publishing, teaching, and public programming in a variety of fields of inquiry related to Texas, the American Southwest, and the U.S.- Mexico borderlands. As the Center's only staff member, the AD is charged with significant responsibility, a high degree of autonomy, and wide latitude to exercise independent decision-making authority. The AD is required to make sound financial decisions, write and edit copy, plan and manage events, manage diverse groups of people, advise residential fellows, and generally maintain excellent organization. The position also requires working knowledge of the academy and university publishing, and an intellectual curiosity for and engagement with the Center's work, including the ability to recognize broad trends in the academic fields within the Center's purview. Essential Functions: FELLOWS - The Center's largest budget items are its annual residential fellowships. The Program Manager participates in the selection of fellows, makes appropriate financial arrangements with fellows' home institutions, manages their onboarding, meets with them regularly while in residence, provides financial and other forms of support, and assists them in building their professional networks in the academic and publishing communities. FINANCIAL - The Program Manager has authority over the Center's 20 accounts, manages and spends funds, and creates the budget. They approve fellows' travel and research expenses and oversee endowments and grants, including the creation of annual endowment reports. They work with the Development office to secure additional funding and manage cost-sharing arrangements with other institutions. SYMPOSIA - The Center sponsors one or more annual symposia with an outside institutional partner, resulting in a book published by an academic press. The Program Manager works with the co-conveners to execute their vision, usually over about a 5-year period, until the book is published. This involves organizing and attending a multi-day workshop for 20+ academics, often held at the Taos campus. TRAVEL TO CONFERENCES, WORKSHOPS, AND SYMPOSIA - The Program Manager must attend academic conferences to promote the work of the Center to interested academics, and host Center receptions and gatherings at these conferences. They attend and participate in all fellow's manuscript workshops, and all symposia co-sponsored by the Center at other universities or institutions nationwide (and internationally). PUBLIC RELATIONS - The Program Manager is solely responsible for gathering information to create, write and edit the Center's annual newsletter. They are responsible for the Center website, including writing its content. They keep a presence on social media and design promotional material such as fliers, posters and mailers. They work with SMU Public Affairs and other off campus organizations to promote event, keep contact lists updated, and do other PR activities. RESEARCH TRAVEL GRANTS - The Clements Center awards money to SMU graduate students to conduct dissertation research on subjects grounded in the Southwest. The Clements Center also awards money to outside scholars to come to SMU to conduct research for their own work in SMU's DeGolyer Library. The Program Manager seeks applications for both of these, helps choose the awardees, and supports them academically and financially. PUBLICATIONS - The program manager works with academic press editors and the individual fellows to secure book contracts and financial subventions for fellows' books. The Center also self-publishes books on topics within its mandate. The Program Manager helps select authors and assists them in preparing book manuscripts, secures permissions, ISBNs, etc. They work with printers/editors, seek endorsements, see the book to final publication, and oversee sales. ANNUAL BOOK PRIZE - The Clements Center awards an annual book prize for the best book on Southwestern America published the year before. The Program Manager seeks submissions from academic presses, works with the outside (non-SMU) judging committee and the Western History Association concerning the judging process, then plans, budgets, and promotes an evening lecture event for the winner. PUBLIC PROGRAMMING - Each year the Clements Center hosts monthly noon talks and at least two evening lectures per semester. The program manager assists in securing speakers and making arrangements, writes and designs promotional materials, plans and budgets the event, and attends all functions. NETWORKING - The Program Manager keeps in regular contact with more than 120 former fellows and all graduates of SMU's history PhD program, tracking their academic achievements and institutional affiliations worldwide. They introduce fellows to faculty within SMU and the greater DFW area and make connections at academic conferences and workshops to promote SMU fellows and graduates and the work of the Center. Qualifications Education and Experience: A bachelor's degree in history (or an adjacent discipline) is required. A minimum of two (2) years of experience is required. Experience in event and budget planning is required. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills. Ability to create/write/edit content for newsletter, website and promotional materials is essential. Candidate ability to create/write/edit content for newsletter, website and promotional materials is essential. Candidate must be able to work well with academics from numerous liberal arts disciplines from around the country and world. Candidate ability to speak Spanish is a plus. An interest in and capacity to teach occasional courses in Southwest and/or borderlands history is also preferred. Physical and Environmental Demands: Sit for long periods of time Kneel, stand Walk for long distances Deadline to Apply: October 26, 2025 Priority consideration may be given to those submissions received by October 15, 2025. EEO Statement: SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205 . Benefits: SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.
Primary City/State: Phoenix, Arizona Department Name: Technical Admin-Ref Lab Work Shift: Day Job Category: Lab Join the powerhouse behind Arizona's leading diagnostic testing network- Sonora Quest Laboratories, where innovation meets impact. As a strategic thinking experienced anatomic pathology leader, you'll lead business and operations across the continuum of care for one of the nation's largest integrated lab systems, supporting over 97 million tests annually. Collaborate with top-tier professionals in a dynamic, people-centered environment that values strategic thinking and service excellence. This is your opportunity to shape the future of healthcare through visionary leadership and operational mastery. Join our cutting-edge diagnostic pathology group and be part of the forefront of medical innovation. Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package. POSITION SUMMARY This position leads and manages multi-facility functions that contribute to the operational and financial success of assigned areas. The span of responsibility includes either direct management of or technical oversight for areas of responsibility for multiple system sites and is a liaison between system directors, managers, technical specialists, pathologists and other management personnel.563 DIRECTLY REPORTING Exempt staff - Technical director, technical/administrative managers Non-exempt staff - technical employees MATRIX OR INDIRECT REPORTING 100 or more combined exempt technical manager and non-exempt office/clerical and technical employees. MINIMUM QUALIFICATIONS Must possess strong knowledge of business and/or healthcare as normally obtained through the completion of bachelor's degree in business, healthcare administration or related field and 5 years experience in mid-level management or supervision. Must qualify as a General or Technical Supervisor as defined under CLIA '88. A high degree of technical and decision making skills are required as well as excellent employee relations and communications skills. Must possess analytical/strategic skills and ability to balance and manage multiple projects simultaneously and current knowledge of regulatory and accreditation requirements. PREFERRED QUALIFICATIONS 10 years of director level experience in Anatomic Pathology laboratories. Experience in commercial and hospital settings. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy
10/25/2025
Full time
Primary City/State: Phoenix, Arizona Department Name: Technical Admin-Ref Lab Work Shift: Day Job Category: Lab Join the powerhouse behind Arizona's leading diagnostic testing network- Sonora Quest Laboratories, where innovation meets impact. As a strategic thinking experienced anatomic pathology leader, you'll lead business and operations across the continuum of care for one of the nation's largest integrated lab systems, supporting over 97 million tests annually. Collaborate with top-tier professionals in a dynamic, people-centered environment that values strategic thinking and service excellence. This is your opportunity to shape the future of healthcare through visionary leadership and operational mastery. Join our cutting-edge diagnostic pathology group and be part of the forefront of medical innovation. Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package. POSITION SUMMARY This position leads and manages multi-facility functions that contribute to the operational and financial success of assigned areas. The span of responsibility includes either direct management of or technical oversight for areas of responsibility for multiple system sites and is a liaison between system directors, managers, technical specialists, pathologists and other management personnel.563 DIRECTLY REPORTING Exempt staff - Technical director, technical/administrative managers Non-exempt staff - technical employees MATRIX OR INDIRECT REPORTING 100 or more combined exempt technical manager and non-exempt office/clerical and technical employees. MINIMUM QUALIFICATIONS Must possess strong knowledge of business and/or healthcare as normally obtained through the completion of bachelor's degree in business, healthcare administration or related field and 5 years experience in mid-level management or supervision. Must qualify as a General or Technical Supervisor as defined under CLIA '88. A high degree of technical and decision making skills are required as well as excellent employee relations and communications skills. Must possess analytical/strategic skills and ability to balance and manage multiple projects simultaneously and current knowledge of regulatory and accreditation requirements. PREFERRED QUALIFICATIONS 10 years of director level experience in Anatomic Pathology laboratories. Experience in commercial and hospital settings. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD). Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families. Job Title: Manager, Work-Based Learning Department: State Operations & Programs Reports to: State Director/Area Director/Director, Operations & Programs # of direct reports: none Salary range: $45,000-$55,000 Position Overview: The Manager, Work-Based Learning will oversee the coordination of internships and all other Work-Based Learning opportunities for students engaging in Pre-ETS, Project Search, and other transition programs in each state. Responsibilities include: teaching, counseling, assisting and supporting adolescents/young adults with intellectual and developmental disabilities to maximize their independence through skill development and pre-vocational training; Utilize a person-centered approach to provide support and case management services for adolescents/young adults, engaging effectively with their families, employers, and other community providers; securing and stewarding community-based Work-Based Learning (WBL) sites which meet student individual interests; supporting students' orientation/onboarding to all WBL placements; assessment of student progress toward WBL goals; evaluation and reflection post-WBL placement with students, support teams, and WBL supervisors. The Manager, Work-Based Learning will perform responsibilities professionally, in collaboration with other team members in accordance with Best Buddies core values, policies, practices, program funding and applicable regulatory agency guidelines. Job Requirements 4 years ' experience or employment in job coaching, counseling, or special education; or other related experience working with persons with disabilities, OR A Master's Degree in a related field such as rehabilitation, counseling, social work, psychology, education, human resources, business administration, or economics, from an accredited college or university, and six month's experience as described above OR Bachelor's Degree in a related field such as rehabilitation, counseling, social work, psychology, education, human resources, business administration, or economics from an accredited college or university and one year of experience as described above. Preferably 1 year experience as an employment consultant or manager - transitions program and a proven strong record communications and relationship OR 1 year experience in special education or vocational training. Must be adaptable and able to quickly and effectively develop and balance multiple relationships and get results from a variety of people. Strong presentation, facilitation, project and time management skills. Strong written communicator who pays close attention to detail; demonstrates a strong initiative, drive for results and self-assessment skills as well as the ability to work both independently and as part of a team. Must be comfortable engaging with people with IDD, meeting new people and addressing sensitive issues. Employment is contingent upon accreditation by governing state agency. Sharing an office space with peers (if applicable). Travel locally/regionally/nationally. Manage a specific aspect of a local program or fundraising event or business. Assist with grant stewardship, writing and reporting (if needed). Plan, assist and/or implement awareness campaign(s) for Best Buddies Day and Month, and Disability Employment Awareness Month. Must be comfortable with frequent local travel, use personal cell phone, and work evenings and weekends as necessary in order to accomplish job responsibilities. Access to an automobile with applicable insurance. Employment is contingent upon state accreditation and the ability to obtain federal suitability clearance for the Ticket to Work Program. Job Duties include, but are not limited to: Programs Develop positive relationships with families, support coordinators, referral sources, and other community stakeholders. Screen referrals and perform intakes for adolescents/young adults. Coordinate and implement curriculum through classroom-based instruction, small group, and one-to-one support as appropriate. Curriculum includes, but is not limited to, job exploration counseling, self-advocacy, workplace readiness training, work-based learning experiences, and post-secondary educational counseling. Coordinate with students' support team to provide services consistent with students' individualized needs as documented in the IEP, IWPP, or ISP Secure and steward community-based Work-Based Learning (WBL) sites which meet student individual interests Assess employer's needs through Job Analysis and work with them to identify internship positions that are valuable to their enterprise and in alignment with program needs; this could include creating a job description and finalizing with employer. Support students' orientation/onboarding to all WBL placements Provide job coaching during the work-based learning experience phase, including training participants on-the-job, visiting participants' job sites regularly, and providing on the job supports as necessary for each individual's success. Coordinate with other Best Buddies staff and/or WBL supervisors/ mentors as needed to ensure full support of program participants. Meet with students throughout duration of WBL to assess progress toward WBL goals Evaluation and reflection post-WBL placement with students, support teams, and WBL supervisors Assume full responsibility for a caseload of participants, including documenting all services and communications in participant case records in a timely manner. Upon successful completion of the program, initiate transfer of responsibilities to Jobs Program staff Job Development Specialist or Employment Consultant as applicable. Provide introduction to participant, natural supports/guardian, support coordinators and employer. Attend training as needed to maintain required certifications per state regulating agency. Actively engages in all Best Buddies program-related team meetings (virtually and in-person) to support national collaboration on best practices and alignment to national program standards. Marketing/Fund Development Work with supervisor(s) on fundraising events as directed. Provide information regarding potential donors/supporters to supervisor(s) as appropriate. Work with State Director and/or supervisor to increase awareness of Best Buddies through local marketing, public speaking and media initiatives. Contributes content and images for updates to state website and social media. Engages program participants in Best Buddies Day/Month activities. Operations Complete required paperwork in a timely and organized manner, including but not limited to case file documentation; monthly, quarterly, and annual paperwork; reports required by local funding agencies; and incident and grievance reports. Maintain an organized filing system for all relevant paperwork, including intake forms and authorizations, and uses databases (Salesforce - Transitions/ Pre-ETS or SetWorks - Project Search) effectively and appropriately to manage contacts; all data entry will be completed by established timelines. Collaborates with supervisor to ensure that all required billing and reporting is completed accurately and in a timely manner to maximize funding. Collaborates with supervisor to prepare for any audits or accreditations. Collaborates with other staff in the local state office to transfer caseloads after program completion and share agency/support coordinator information. Best Buddies is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International's core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world. Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.
10/25/2025
Full time
Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD). Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families. Job Title: Manager, Work-Based Learning Department: State Operations & Programs Reports to: State Director/Area Director/Director, Operations & Programs # of direct reports: none Salary range: $45,000-$55,000 Position Overview: The Manager, Work-Based Learning will oversee the coordination of internships and all other Work-Based Learning opportunities for students engaging in Pre-ETS, Project Search, and other transition programs in each state. Responsibilities include: teaching, counseling, assisting and supporting adolescents/young adults with intellectual and developmental disabilities to maximize their independence through skill development and pre-vocational training; Utilize a person-centered approach to provide support and case management services for adolescents/young adults, engaging effectively with their families, employers, and other community providers; securing and stewarding community-based Work-Based Learning (WBL) sites which meet student individual interests; supporting students' orientation/onboarding to all WBL placements; assessment of student progress toward WBL goals; evaluation and reflection post-WBL placement with students, support teams, and WBL supervisors. The Manager, Work-Based Learning will perform responsibilities professionally, in collaboration with other team members in accordance with Best Buddies core values, policies, practices, program funding and applicable regulatory agency guidelines. Job Requirements 4 years ' experience or employment in job coaching, counseling, or special education; or other related experience working with persons with disabilities, OR A Master's Degree in a related field such as rehabilitation, counseling, social work, psychology, education, human resources, business administration, or economics, from an accredited college or university, and six month's experience as described above OR Bachelor's Degree in a related field such as rehabilitation, counseling, social work, psychology, education, human resources, business administration, or economics from an accredited college or university and one year of experience as described above. Preferably 1 year experience as an employment consultant or manager - transitions program and a proven strong record communications and relationship OR 1 year experience in special education or vocational training. Must be adaptable and able to quickly and effectively develop and balance multiple relationships and get results from a variety of people. Strong presentation, facilitation, project and time management skills. Strong written communicator who pays close attention to detail; demonstrates a strong initiative, drive for results and self-assessment skills as well as the ability to work both independently and as part of a team. Must be comfortable engaging with people with IDD, meeting new people and addressing sensitive issues. Employment is contingent upon accreditation by governing state agency. Sharing an office space with peers (if applicable). Travel locally/regionally/nationally. Manage a specific aspect of a local program or fundraising event or business. Assist with grant stewardship, writing and reporting (if needed). Plan, assist and/or implement awareness campaign(s) for Best Buddies Day and Month, and Disability Employment Awareness Month. Must be comfortable with frequent local travel, use personal cell phone, and work evenings and weekends as necessary in order to accomplish job responsibilities. Access to an automobile with applicable insurance. Employment is contingent upon state accreditation and the ability to obtain federal suitability clearance for the Ticket to Work Program. Job Duties include, but are not limited to: Programs Develop positive relationships with families, support coordinators, referral sources, and other community stakeholders. Screen referrals and perform intakes for adolescents/young adults. Coordinate and implement curriculum through classroom-based instruction, small group, and one-to-one support as appropriate. Curriculum includes, but is not limited to, job exploration counseling, self-advocacy, workplace readiness training, work-based learning experiences, and post-secondary educational counseling. Coordinate with students' support team to provide services consistent with students' individualized needs as documented in the IEP, IWPP, or ISP Secure and steward community-based Work-Based Learning (WBL) sites which meet student individual interests Assess employer's needs through Job Analysis and work with them to identify internship positions that are valuable to their enterprise and in alignment with program needs; this could include creating a job description and finalizing with employer. Support students' orientation/onboarding to all WBL placements Provide job coaching during the work-based learning experience phase, including training participants on-the-job, visiting participants' job sites regularly, and providing on the job supports as necessary for each individual's success. Coordinate with other Best Buddies staff and/or WBL supervisors/ mentors as needed to ensure full support of program participants. Meet with students throughout duration of WBL to assess progress toward WBL goals Evaluation and reflection post-WBL placement with students, support teams, and WBL supervisors Assume full responsibility for a caseload of participants, including documenting all services and communications in participant case records in a timely manner. Upon successful completion of the program, initiate transfer of responsibilities to Jobs Program staff Job Development Specialist or Employment Consultant as applicable. Provide introduction to participant, natural supports/guardian, support coordinators and employer. Attend training as needed to maintain required certifications per state regulating agency. Actively engages in all Best Buddies program-related team meetings (virtually and in-person) to support national collaboration on best practices and alignment to national program standards. Marketing/Fund Development Work with supervisor(s) on fundraising events as directed. Provide information regarding potential donors/supporters to supervisor(s) as appropriate. Work with State Director and/or supervisor to increase awareness of Best Buddies through local marketing, public speaking and media initiatives. Contributes content and images for updates to state website and social media. Engages program participants in Best Buddies Day/Month activities. Operations Complete required paperwork in a timely and organized manner, including but not limited to case file documentation; monthly, quarterly, and annual paperwork; reports required by local funding agencies; and incident and grievance reports. Maintain an organized filing system for all relevant paperwork, including intake forms and authorizations, and uses databases (Salesforce - Transitions/ Pre-ETS or SetWorks - Project Search) effectively and appropriately to manage contacts; all data entry will be completed by established timelines. Collaborates with supervisor to ensure that all required billing and reporting is completed accurately and in a timely manner to maximize funding. Collaborates with supervisor to prepare for any audits or accreditations. Collaborates with other staff in the local state office to transfer caseloads after program completion and share agency/support coordinator information. Best Buddies is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International's core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world. Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/25/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description: Honda Cars of Aiken Want to be a part of a growing, successful, award-winning team of family-owned dealerships where you will experience a culture of professionalism, respect, and teamwork? Honda Cars of Aiken is the premier Honda Dealership in the CSRA and earning the President's Award for 5 years. Our dealership is well known in the Aiken, North Augusta and surrounding communities as the best Honda Dealership in the CSRA and we are looking for hard working, professional and dedicated team members! Company sponsored benefits including Paid Time off, Paid Holidays, 401k Retirement Matching, Medical Plan, Free Life Insurance, Voluntary Dental, Vision, Life and Disability plans also available. Qualifications An enthusiastic 'people person' that's motivated to succeed! Good customer service and communications skills Strong computer skills Thrives in a fast-paced team environment Team player and good work ethic A positive attitude and professional appearance High school diploma or equivalent Requirements: Responsibilities: Answer calls and internet requests for vehicle pricing, availability, etc Schedule appointments for potential customers to meet with our dealership's sales team in our beautiful showroom Confirm next day appointments and reschedule missed appointments Maintain a daily average of outgoing calls to previous day's showroom prospects, customers that did not purchase, etc Maintain a daily average of outgoing texts and outgoing emails Work with Internet Manager to follow up with hot leads Prospect the Manifest Lists Maintain the integrity of eLead record keeping Log all appointments in eLead Maintain daily appointment activity in shared document with BDM Exercise exemplary verbal and non-verbal communication skills and protect the dealership's interest when communicating with customers PM22 PI4a60fca7dfbb-5467
10/25/2025
Full time
Description: Honda Cars of Aiken Want to be a part of a growing, successful, award-winning team of family-owned dealerships where you will experience a culture of professionalism, respect, and teamwork? Honda Cars of Aiken is the premier Honda Dealership in the CSRA and earning the President's Award for 5 years. Our dealership is well known in the Aiken, North Augusta and surrounding communities as the best Honda Dealership in the CSRA and we are looking for hard working, professional and dedicated team members! Company sponsored benefits including Paid Time off, Paid Holidays, 401k Retirement Matching, Medical Plan, Free Life Insurance, Voluntary Dental, Vision, Life and Disability plans also available. Qualifications An enthusiastic 'people person' that's motivated to succeed! Good customer service and communications skills Strong computer skills Thrives in a fast-paced team environment Team player and good work ethic A positive attitude and professional appearance High school diploma or equivalent Requirements: Responsibilities: Answer calls and internet requests for vehicle pricing, availability, etc Schedule appointments for potential customers to meet with our dealership's sales team in our beautiful showroom Confirm next day appointments and reschedule missed appointments Maintain a daily average of outgoing calls to previous day's showroom prospects, customers that did not purchase, etc Maintain a daily average of outgoing texts and outgoing emails Work with Internet Manager to follow up with hot leads Prospect the Manifest Lists Maintain the integrity of eLead record keeping Log all appointments in eLead Maintain daily appointment activity in shared document with BDM Exercise exemplary verbal and non-verbal communication skills and protect the dealership's interest when communicating with customers PM22 PI4a60fca7dfbb-5467
Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD). Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families. Job Title: Lead, Program Manager Department: State Operations and Programs Reports to: Deputy Director, Programs Salary Range: $44,000-$48,000 Updated: February 25, 2022 Position Overview: The primary responsibility of the Program Manager is to work with those throughout their communities to drive the mission of Best Buddies forward through their involvement with our school and community-based Friendship Programs. Our Program Managers are fundamental to engaging people in our mission and serving as a support person as our members create more inclusive communities for people with intellectual/developmental disabilities (IDD). The Program Manager is responsible for working closely with our chapter & community leadership to manage our volunteer base and provide a high-quality experience. This role is fundamental to establishing an environment that is inviting, engaging, inclusive and volunteer driven. The Lead, Program Manager's primary role is to recruit, engage, train, and support volunteer committees and build a strategic community base to move Best Buddies' mission forward. This included building relationships and identifying potential partnerships and funding sources; identifying Ambassadors for events; working with committees to plan and implement state events, in addition to chapter onboarding and chapter management. Job Qualifications - Qualified applicants must have: Bachelors degree or 3-4 years relevant experience in volunteer and committee management; Best Buddies program experience a plus Have experience managing and motivating volunteers. Must be comfortable engaging with people with IDD, including youth and adults. Must be adaptable and able to quickly and effectively develop and balance multiple relationships and get results from a variety of people. Basic project and time management skills. Exhibit strong oral and written communication skills; Ability to adapt & convey; Influence Ability to enhance, improve, and change processes and procedures; resolve tactical & operational issues Exhibit strong initiative, drive for results, and self-assessment skills. The ability to work independently and as part of a team. A clear understanding of multiple communication platforms and proficient use of social media. Familiarity with Microsoft Office Suite. Must be willing and able to travel frequently, use personal cell phone, and work evenings and weekends as necessary to accomplish job responsibilities. Access to an automobile with applicable insurance or other reliable transportation Job Duties (include but not limited to): Programs Develop and facilitate leadership trainings specific to the volunteer roles; focus on volunteer engagement; ensure mission advancement and participation in all Best Buddies initiatives. Recruit and manage volunteer committees to implement trainings, manage chapters and advance mission Evaluate and track chapter engagement in Best Buddies trainings, including providing certification for advisors and ongoing training opportunities for members and communities. Develop and lead community trainings to promote awareness of and engagement in Best Buddies mission, including but not limited to corporate partner trainings, ambassadors, and e-Buddies trainings. Message expectations for participation in all state events and programmatic initiatives. Use program analysis to develop support plans and strategic designs for key volunteers to identify opportunities for growth, training needs, and other tactics to advance the mission. Ensure participation from all chapters in the Annual Best Buddies Leadership Conference and the state's Friendship Walk. Oversee state citizen matches and support/cultivate corporate chapters. Plan and implement community trainings to promote awareness of and engagement in Best Buddies mission, including but not limited to corporate partner trainings, ambassadors, and e-Buddies trainings. Marketing Research social media content opportunities among all different programs (school friendship, citizens, etc.) and follow all local chapter social media accounts Represent Best Buddies programs through public speaking, community involvement, and other initiatives. Fund Raising Assist with the identification and development of fundraising opportunities and partnerships to support regional events and/or programmatic support and expansion. Assist with planning and execution of regional events and partnerships as directed by the State/Area Director. Operations Understanding of standards on processes and be in compliance to the Best Buddies policies and procedures (i.e. incident reporting, etc.) Ability to maintain confidential and sensitive Best Buddies information and participant PII. Use Bene, Microsoft Outlook, social media, and Salesforce to appropriately communicate with participants and the community Maintain data integrity and tracking in all systems. Abide by all professional standards for staff when working with volunteers and program participants, as detailed in the Best Buddies Staff Policy Handbook, including the use of social media, office attire, and use of Best Buddies email accounts. Oversee data integrity and tracking in all systems. Best Buddies is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International's core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world. Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.
10/25/2025
Full time
Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD). Best Buddies is the largest organization dedicated to ending the social, physical and economic isolation of the 200 million people worldwide with intellectual and developmental disabilities (IDD). Our programs empower people with IDD to form meaningful friendships with their peers, secure jobs, improve communication and advocacy skills, and live independently, while also offering support for their families. Job Title: Lead, Program Manager Department: State Operations and Programs Reports to: Deputy Director, Programs Salary Range: $44,000-$48,000 Updated: February 25, 2022 Position Overview: The primary responsibility of the Program Manager is to work with those throughout their communities to drive the mission of Best Buddies forward through their involvement with our school and community-based Friendship Programs. Our Program Managers are fundamental to engaging people in our mission and serving as a support person as our members create more inclusive communities for people with intellectual/developmental disabilities (IDD). The Program Manager is responsible for working closely with our chapter & community leadership to manage our volunteer base and provide a high-quality experience. This role is fundamental to establishing an environment that is inviting, engaging, inclusive and volunteer driven. The Lead, Program Manager's primary role is to recruit, engage, train, and support volunteer committees and build a strategic community base to move Best Buddies' mission forward. This included building relationships and identifying potential partnerships and funding sources; identifying Ambassadors for events; working with committees to plan and implement state events, in addition to chapter onboarding and chapter management. Job Qualifications - Qualified applicants must have: Bachelors degree or 3-4 years relevant experience in volunteer and committee management; Best Buddies program experience a plus Have experience managing and motivating volunteers. Must be comfortable engaging with people with IDD, including youth and adults. Must be adaptable and able to quickly and effectively develop and balance multiple relationships and get results from a variety of people. Basic project and time management skills. Exhibit strong oral and written communication skills; Ability to adapt & convey; Influence Ability to enhance, improve, and change processes and procedures; resolve tactical & operational issues Exhibit strong initiative, drive for results, and self-assessment skills. The ability to work independently and as part of a team. A clear understanding of multiple communication platforms and proficient use of social media. Familiarity with Microsoft Office Suite. Must be willing and able to travel frequently, use personal cell phone, and work evenings and weekends as necessary to accomplish job responsibilities. Access to an automobile with applicable insurance or other reliable transportation Job Duties (include but not limited to): Programs Develop and facilitate leadership trainings specific to the volunteer roles; focus on volunteer engagement; ensure mission advancement and participation in all Best Buddies initiatives. Recruit and manage volunteer committees to implement trainings, manage chapters and advance mission Evaluate and track chapter engagement in Best Buddies trainings, including providing certification for advisors and ongoing training opportunities for members and communities. Develop and lead community trainings to promote awareness of and engagement in Best Buddies mission, including but not limited to corporate partner trainings, ambassadors, and e-Buddies trainings. Message expectations for participation in all state events and programmatic initiatives. Use program analysis to develop support plans and strategic designs for key volunteers to identify opportunities for growth, training needs, and other tactics to advance the mission. Ensure participation from all chapters in the Annual Best Buddies Leadership Conference and the state's Friendship Walk. Oversee state citizen matches and support/cultivate corporate chapters. Plan and implement community trainings to promote awareness of and engagement in Best Buddies mission, including but not limited to corporate partner trainings, ambassadors, and e-Buddies trainings. Marketing Research social media content opportunities among all different programs (school friendship, citizens, etc.) and follow all local chapter social media accounts Represent Best Buddies programs through public speaking, community involvement, and other initiatives. Fund Raising Assist with the identification and development of fundraising opportunities and partnerships to support regional events and/or programmatic support and expansion. Assist with planning and execution of regional events and partnerships as directed by the State/Area Director. Operations Understanding of standards on processes and be in compliance to the Best Buddies policies and procedures (i.e. incident reporting, etc.) Ability to maintain confidential and sensitive Best Buddies information and participant PII. Use Bene, Microsoft Outlook, social media, and Salesforce to appropriately communicate with participants and the community Maintain data integrity and tracking in all systems. Abide by all professional standards for staff when working with volunteers and program participants, as detailed in the Best Buddies Staff Policy Handbook, including the use of social media, office attire, and use of Best Buddies email accounts. Oversee data integrity and tracking in all systems. Best Buddies is an affirmative action employer, in addition to an EOE and M/F/V/PWD/PV employer. Diversity, equity, and inclusion are foundational to Best Buddies International's core values and help the organization continue to achieve its mission. Here at Best Buddies, our goal is to lead and advocate for a more inclusive world. Best Buddies offers a comprehensive and generous benefits program that include financial security, health and wellness and time off.
VETERANS ENCOURAGED TO APPLY! REMOTE Staples is business to business. You're what binds us together. When joining our Supply Chain team, you can feel right away that people are at the heart of what we do. You'll be surrounded by a team who is looking to make an impact on our customers, our community, and each other. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to deliver for customers. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. In this role, you will be responsible for leading initiatives that have a significant impact on the entire supply chain operation. This strategic role involves complex problem-solving, managing cross-functional teams, and implementing solutions that enhance efficiency, cost-effectiveness, and service quality. You will be driving projects that are integral to our business strategy and require innovative thinking and independent judgment. What you'll be doing: Execute and drive demand planning and fulfillment strategy and Supply chain best practices for B2B and B2C businesses. Identify opportunities, develop, and implement new processes to better support and evolve how we manage inventory, optimizing product flow to increase turns, service, and overall support the business strategy. Partner with the various channels to build a collaborative planning, forecasting and fulfillment process while dynamically contributing to business planning. Manage and review channel inventory KPI's on a frequent basis and discuss the results with the cross functional team(s), highlighting inventory management opportunities. Drive continuous improvement in demand forecasts while evaluating and evolving predictive models. Play an integral role to support the shift from fixed order point replenishment to demand driven fulfillment. Identify potential inventory opportunities between our sales channels. Research to determine root cause while collaborating closely with the Merchant team(s). Providing recommendations to resolve. Review promotional lifts and the impact of sales and marketing activities on the supply chain. Partner with vendors on outstanding purchase orders and general KPI's to ensure flow of merchandise/supply chain is in place. Collaborate, determine load in and maintain forecasts for added items as created by the Category Specialist. Advance the analytical capabilities on the team to move to a data driven organization that will improve our financial results and allow for scalable and predictive solutions. What you bring to the table: Track record of implementing innovative supply chain solutions that have a significant impact on business outcomes. Solid understanding of business dynamics and political sensitivities within the supply chain. Ability to work in a fast-paced environment to support our transformation and transition to a data driven organization to better serve our customers. Demonstrated proficiency in all areas of supply chain operations. Experience in Big Data Analytics - ability to provide insights, and/or predict opportunities proactively by extracting information from the data lake into a digestible format. Experience in leading cross-functional teams and projects. Exceptional leadership and people management skills. Effective communication and negotiation abilities. High level of initiative, creativity, and innovative thinking. Proven problem-solving and analytical skills. What's needed- Basic Qualifications: High school diploma or GED Minimum of 5 years relevant experience Experience with business intelligence/decision support software Experience in JDA software Experience in Microsoft Office Suite (specifically Excel, Outlook, Access, Word, PowerPoint, Power BI), SQL and VBA. What's needed- Preferred Qualifications: Bachelor's degree Master's degree in supply chain management, business administration, or related field. Project management certifications (e.g., PMP). Advanced specialization in areas such as logistics, procurement, or inventory management. Successful completion of a quantitative post-secondary education, with a focus on retail management, economics, inventory, or supply chain is an asset. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/25/2025
Full time
VETERANS ENCOURAGED TO APPLY! REMOTE Staples is business to business. You're what binds us together. When joining our Supply Chain team, you can feel right away that people are at the heart of what we do. You'll be surrounded by a team who is looking to make an impact on our customers, our community, and each other. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to deliver for customers. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. In this role, you will be responsible for leading initiatives that have a significant impact on the entire supply chain operation. This strategic role involves complex problem-solving, managing cross-functional teams, and implementing solutions that enhance efficiency, cost-effectiveness, and service quality. You will be driving projects that are integral to our business strategy and require innovative thinking and independent judgment. What you'll be doing: Execute and drive demand planning and fulfillment strategy and Supply chain best practices for B2B and B2C businesses. Identify opportunities, develop, and implement new processes to better support and evolve how we manage inventory, optimizing product flow to increase turns, service, and overall support the business strategy. Partner with the various channels to build a collaborative planning, forecasting and fulfillment process while dynamically contributing to business planning. Manage and review channel inventory KPI's on a frequent basis and discuss the results with the cross functional team(s), highlighting inventory management opportunities. Drive continuous improvement in demand forecasts while evaluating and evolving predictive models. Play an integral role to support the shift from fixed order point replenishment to demand driven fulfillment. Identify potential inventory opportunities between our sales channels. Research to determine root cause while collaborating closely with the Merchant team(s). Providing recommendations to resolve. Review promotional lifts and the impact of sales and marketing activities on the supply chain. Partner with vendors on outstanding purchase orders and general KPI's to ensure flow of merchandise/supply chain is in place. Collaborate, determine load in and maintain forecasts for added items as created by the Category Specialist. Advance the analytical capabilities on the team to move to a data driven organization that will improve our financial results and allow for scalable and predictive solutions. What you bring to the table: Track record of implementing innovative supply chain solutions that have a significant impact on business outcomes. Solid understanding of business dynamics and political sensitivities within the supply chain. Ability to work in a fast-paced environment to support our transformation and transition to a data driven organization to better serve our customers. Demonstrated proficiency in all areas of supply chain operations. Experience in Big Data Analytics - ability to provide insights, and/or predict opportunities proactively by extracting information from the data lake into a digestible format. Experience in leading cross-functional teams and projects. Exceptional leadership and people management skills. Effective communication and negotiation abilities. High level of initiative, creativity, and innovative thinking. Proven problem-solving and analytical skills. What's needed- Basic Qualifications: High school diploma or GED Minimum of 5 years relevant experience Experience with business intelligence/decision support software Experience in JDA software Experience in Microsoft Office Suite (specifically Excel, Outlook, Access, Word, PowerPoint, Power BI), SQL and VBA. What's needed- Preferred Qualifications: Bachelor's degree Master's degree in supply chain management, business administration, or related field. Project management certifications (e.g., PMP). Advanced specialization in areas such as logistics, procurement, or inventory management. Successful completion of a quantitative post-secondary education, with a focus on retail management, economics, inventory, or supply chain is an asset. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic , Sealy and Stearns & Foster . We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! The Tempur-Pedic Team Lead's primary responsibility is to provide excellence in customer service while selling and marketing Tempur-Pedic products. In addition, this individual will serve as a member of management when the Store Manager is not available. This could include opening and/or closing the store as well as covering the management duties. OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING: Generous Paid Time Off: You will receive 27 paid days off on an annual basis. During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law. Your paid time off will consist of: 80 holiday hours (this is a combination of fixed dates and floating holidays) 80 vacation hours (10 vacation days) 56 sick leave hours (7 sick days) Competitive Medical, Dental & other wellness programs Disability and Life Company Paid 401(k) Retirement Plan Options Generous Employee Purchase Discounts Hourly Rate: $ 17.50 PLUS Monthly Incentive Based On Sales Metrics What You'll Do (Essential Duties and Responsibilities): Manage and maintain responsibility for the overall performance of a team of Retail Sales Associates. Provide leadership to the sales team in all areas of the sales process, including customer service and care, maintaining a professional appearance, adhering to company policies and procedures, and in maintaining Tempur Sealy's brand. Continue to perform all the Retail Sales Associate responsibilities at an exceptional level. Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team. Assist the store manager with merchandising, implementing company programs, and other needs. Solve problems within the sales team and direct larger issues to the Store Manager. Function as a liaison between the Sales Associates and the Store Manager. Perform other duties as assigned. Requirements What You'll Need (Qualifications): High school diploma or equivalent 1-3 years retail management experience (or equivalent combination of education and experience) with high-end luxury and/or custom products Strong sales skills in a consultative environment Demonstrated ability to effectively lead, direct, and train others in a store setting. Skilled at current best practice retail methods, procedures, and standards Demonstrated collaborator able to both lead and follow. Flexibility in work schedule reflecting the needs and patterns of store hours. Fluency with current retail software / computer systems Must be able to stand for lengthy periods of time and occasionally lifting items with or without assistance. Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
10/25/2025
Full time
Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic , Sealy and Stearns & Foster . We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy! The Tempur-Pedic Team Lead's primary responsibility is to provide excellence in customer service while selling and marketing Tempur-Pedic products. In addition, this individual will serve as a member of management when the Store Manager is not available. This could include opening and/or closing the store as well as covering the management duties. OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING: Generous Paid Time Off: You will receive 27 paid days off on an annual basis. During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law. Your paid time off will consist of: 80 holiday hours (this is a combination of fixed dates and floating holidays) 80 vacation hours (10 vacation days) 56 sick leave hours (7 sick days) Competitive Medical, Dental & other wellness programs Disability and Life Company Paid 401(k) Retirement Plan Options Generous Employee Purchase Discounts Hourly Rate: $ 17.50 PLUS Monthly Incentive Based On Sales Metrics What You'll Do (Essential Duties and Responsibilities): Manage and maintain responsibility for the overall performance of a team of Retail Sales Associates. Provide leadership to the sales team in all areas of the sales process, including customer service and care, maintaining a professional appearance, adhering to company policies and procedures, and in maintaining Tempur Sealy's brand. Continue to perform all the Retail Sales Associate responsibilities at an exceptional level. Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team. Assist the store manager with merchandising, implementing company programs, and other needs. Solve problems within the sales team and direct larger issues to the Store Manager. Function as a liaison between the Sales Associates and the Store Manager. Perform other duties as assigned. Requirements What You'll Need (Qualifications): High school diploma or equivalent 1-3 years retail management experience (or equivalent combination of education and experience) with high-end luxury and/or custom products Strong sales skills in a consultative environment Demonstrated ability to effectively lead, direct, and train others in a store setting. Skilled at current best practice retail methods, procedures, and standards Demonstrated collaborator able to both lead and follow. Flexibility in work schedule reflecting the needs and patterns of store hours. Fluency with current retail software / computer systems Must be able to stand for lengthy periods of time and occasionally lifting items with or without assistance. Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Description At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you'll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you'll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value. A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You'll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you'll implement coaching plans that inspire your team to achieve personal and branch-wide goals. To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you'll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones. Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications High School diploma or equivalent required Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment 4 years sales management experience in Retail or Branch Banking environment Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment Drive an exceptional customer experience validated through customer satisfaction surveys Maintain strong partnerships with community & civic organizations Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS Preferred Qualifications Associate's or Bachelor's degree preferred Retail banking Talent sourcing & assessment Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends and evenings Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
10/25/2025
Full time
Description At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success. In this role, you'll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you'll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value. A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You'll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you'll implement coaching plans that inspire your team to achieve personal and branch-wide goals. To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you'll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded. As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones. Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications High School diploma or equivalent required Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment 4 years sales management experience in Retail or Branch Banking environment Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment Drive an exceptional customer experience validated through customer satisfaction surveys Maintain strong partnerships with community & civic organizations Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS Preferred Qualifications Associate's or Bachelor's degree preferred Retail banking Talent sourcing & assessment Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends and evenings Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
