JOB VACANCY PROGRAM DIRECTOR HR Consulting Solutions is a national executive search firm that has been retained by Lifeline Recovery Center to conduct a search for a Program Director for their men's residential campus in Paducah, KY. ABOUT LIFELINE RECOVERY CENTER Lifeline Recovery Center is a nonprofit, faith-based addiction recovery program with a mission to restore individuals and families impacted by substance use. At the men's residential campus, Lifeline serves individuals who many have given up on-those navigating incarceration, homelessness, and years of broken relationships. The organization's mission is to help them reclaim their lives with structure, accountability, grace, and support. This is not just work, it's a calling. POSITION SUMMARY Reporting directly to the Director of Operations, the Program Director is a high-impact leadership role responsible for the day-to-day operations of the men's residential campus. This individual will oversee programming, supervise a team of up to 15 staff, and help guide a residential population of approximately 70 men through a faith-driven recovery journey. Success in this role means leading by example, upholding standards, and helping both clients and staff grow into the best version of themselves. This is a fast-paced, emotionally demanding role that requires clarity, confidence, discipline, and compassion. The right candidate will demonstrate servant leadership, emotional maturity, and strong boundaries while working alongside clients and staff toward lasting transformation. KEY RESPONSIBILITIES AND ESSENTIAL JOB FUNCTIONS Provide strong, servant-minded leadership for the day-to-day operations of the men's residential program, ensuring structure, consistency, and alignment with Lifeline's recovery model. Supervise, coach, and evaluate administrative, peer support, and volunteer staff, promoting accountability, personal growth, and team development. Document formal supervision and provide clear, constructive feedback to enhance staff effectiveness and performance. Participate in treatment planning in collaboration with clinical and medical staff to support resident progress and continuity of care. Ensure personnel are trained on documentation protocols and performance expectations; monitor for compliance with internal procedures and regulatory standards. Maintain oversight of program quality assurance, including service delivery, clinical care, and timely, accurate documentation. Set and manage staff productivity expectations, helping the team meet established benchmarks while maintaining quality. Establish and nurture effective, therapeutic relationships with residents-adults facing life-controlling addictions-based on trust, structure, and mutual respect. Apply individualized strategies and interventions as outlined in each resident's person-centered treatment plan. Conduct random room checks, campus inspections, and after-hours searches as needed to maintain a safe and orderly environment. Lead by example in maintaining a clean, presentable, and professional campus at all times, including grounds, facilities, and vehicles. Uphold high standards of fiscal stewardship by managing program budgets and resources responsibly, seeking cost-effective solutions and eliminating waste. Embrace public speaking and represent Lifeline Recovery Center at community events and outreach opportunities. Serve as a consistent, calm, and confident leadership presence in a high-responsibility, fast-paced environment. Navigate challenges with diplomacy, negotiating, mediating, and advocating for residents while maintaining accountability. Demonstrate cultural awareness and sensitivity in all relationships and programming. Accurately gather, organize, and report data on service delivery, treatment progress, and program outcomes. Remain adaptable and committed to continuous improvement; perform additional duties as assigned in service of Lifeline's mission. Other duties as assigned. MINIMUM EDUCATION, COMPENTENCIES AND SKILLS Bachelor's degree in psychology, social work, or related field OR a high school diploma or equivalent with at least five (5) years of experience working in addiction recovery Exceptional verbal and written communication skills, with the ability to engage, present, and lead with clarity and professionalism. Committed to maintaining the highest level of confidentiality and ethical discretion. Sharp critical thinker with a solutions-oriented mindset and sound judgment. Thrives in a fast-paced environment, and adept at juggling multiple priorities, staying organized, and meeting tight deadlines. Skilled in navigating conflict with maturity, diplomacy, and a goal of resolution and growth. Collaborative leader and reliable team player who builds trust across departments and staff levels. Meticulously organized with an eye for detail and a knack for keeping systems running smoothly. Flexible and adaptable in the face of shifting priorities, diverse personalities, and unpredictable circumstances. Strong delegator and task manager who knows how to match the right person with the right job at the right time. Able to assess complex situations quickly and respond with calm, confident decision-making. Proactive and resilient, excelling under pressure without losing sight of mission or momentum. Consistently meets deadlines and follows through on commitments with excellence. Demonstrated success managing multiple projects simultaneously, from concept to execution. Well-versed in business and leadership fundamentals, including budgeting, team coordination, and strategic planning. Proven ability to lead teams with integrity, accountability, and a motivating presence. Strong planner and follow-up expert who ensures nothing falls through the cracks. Proficient in Microsoft Office and comfortable navigating a variety of digital systems and platforms. CADC, TCADC, LCADC or related clinical counseling credentials heavily preferred Familiarity with CARF standards and person-centered treatment planning strongly favored WHAT WE'RE LOOKING FOR A confident and steady leader who can make hard calls with heart Mission-driven, with a desire to serve the lost, the broken, and the overlooked Emotionally mature, not prone to drama or insecurity Highly dependable, modeling punctuality, appearance, language, and conduct Solution-oriented - you bring answers, not just problems A servant leader, willing to clean baseboards or carry groceries if the team needs it Spiritually grounded, aligned with a faith-based program that emphasizes healing through accountability and love WORK ENVIRONMENT & SCHEDULE Full-time position, primarily weekdays, with some evenings or weekends required Occasional travel required Physical requirements include walking campus grounds, bending, lifting, and facility checks BENEFITS OF WORKING WITH US Competitive Compensation Medical Insurance Generous PTO (Paid Vacation, Sick Leave, and Personal Days) 401(k) with 3% company match
10/25/2025
Full time
JOB VACANCY PROGRAM DIRECTOR HR Consulting Solutions is a national executive search firm that has been retained by Lifeline Recovery Center to conduct a search for a Program Director for their men's residential campus in Paducah, KY. ABOUT LIFELINE RECOVERY CENTER Lifeline Recovery Center is a nonprofit, faith-based addiction recovery program with a mission to restore individuals and families impacted by substance use. At the men's residential campus, Lifeline serves individuals who many have given up on-those navigating incarceration, homelessness, and years of broken relationships. The organization's mission is to help them reclaim their lives with structure, accountability, grace, and support. This is not just work, it's a calling. POSITION SUMMARY Reporting directly to the Director of Operations, the Program Director is a high-impact leadership role responsible for the day-to-day operations of the men's residential campus. This individual will oversee programming, supervise a team of up to 15 staff, and help guide a residential population of approximately 70 men through a faith-driven recovery journey. Success in this role means leading by example, upholding standards, and helping both clients and staff grow into the best version of themselves. This is a fast-paced, emotionally demanding role that requires clarity, confidence, discipline, and compassion. The right candidate will demonstrate servant leadership, emotional maturity, and strong boundaries while working alongside clients and staff toward lasting transformation. KEY RESPONSIBILITIES AND ESSENTIAL JOB FUNCTIONS Provide strong, servant-minded leadership for the day-to-day operations of the men's residential program, ensuring structure, consistency, and alignment with Lifeline's recovery model. Supervise, coach, and evaluate administrative, peer support, and volunteer staff, promoting accountability, personal growth, and team development. Document formal supervision and provide clear, constructive feedback to enhance staff effectiveness and performance. Participate in treatment planning in collaboration with clinical and medical staff to support resident progress and continuity of care. Ensure personnel are trained on documentation protocols and performance expectations; monitor for compliance with internal procedures and regulatory standards. Maintain oversight of program quality assurance, including service delivery, clinical care, and timely, accurate documentation. Set and manage staff productivity expectations, helping the team meet established benchmarks while maintaining quality. Establish and nurture effective, therapeutic relationships with residents-adults facing life-controlling addictions-based on trust, structure, and mutual respect. Apply individualized strategies and interventions as outlined in each resident's person-centered treatment plan. Conduct random room checks, campus inspections, and after-hours searches as needed to maintain a safe and orderly environment. Lead by example in maintaining a clean, presentable, and professional campus at all times, including grounds, facilities, and vehicles. Uphold high standards of fiscal stewardship by managing program budgets and resources responsibly, seeking cost-effective solutions and eliminating waste. Embrace public speaking and represent Lifeline Recovery Center at community events and outreach opportunities. Serve as a consistent, calm, and confident leadership presence in a high-responsibility, fast-paced environment. Navigate challenges with diplomacy, negotiating, mediating, and advocating for residents while maintaining accountability. Demonstrate cultural awareness and sensitivity in all relationships and programming. Accurately gather, organize, and report data on service delivery, treatment progress, and program outcomes. Remain adaptable and committed to continuous improvement; perform additional duties as assigned in service of Lifeline's mission. Other duties as assigned. MINIMUM EDUCATION, COMPENTENCIES AND SKILLS Bachelor's degree in psychology, social work, or related field OR a high school diploma or equivalent with at least five (5) years of experience working in addiction recovery Exceptional verbal and written communication skills, with the ability to engage, present, and lead with clarity and professionalism. Committed to maintaining the highest level of confidentiality and ethical discretion. Sharp critical thinker with a solutions-oriented mindset and sound judgment. Thrives in a fast-paced environment, and adept at juggling multiple priorities, staying organized, and meeting tight deadlines. Skilled in navigating conflict with maturity, diplomacy, and a goal of resolution and growth. Collaborative leader and reliable team player who builds trust across departments and staff levels. Meticulously organized with an eye for detail and a knack for keeping systems running smoothly. Flexible and adaptable in the face of shifting priorities, diverse personalities, and unpredictable circumstances. Strong delegator and task manager who knows how to match the right person with the right job at the right time. Able to assess complex situations quickly and respond with calm, confident decision-making. Proactive and resilient, excelling under pressure without losing sight of mission or momentum. Consistently meets deadlines and follows through on commitments with excellence. Demonstrated success managing multiple projects simultaneously, from concept to execution. Well-versed in business and leadership fundamentals, including budgeting, team coordination, and strategic planning. Proven ability to lead teams with integrity, accountability, and a motivating presence. Strong planner and follow-up expert who ensures nothing falls through the cracks. Proficient in Microsoft Office and comfortable navigating a variety of digital systems and platforms. CADC, TCADC, LCADC or related clinical counseling credentials heavily preferred Familiarity with CARF standards and person-centered treatment planning strongly favored WHAT WE'RE LOOKING FOR A confident and steady leader who can make hard calls with heart Mission-driven, with a desire to serve the lost, the broken, and the overlooked Emotionally mature, not prone to drama or insecurity Highly dependable, modeling punctuality, appearance, language, and conduct Solution-oriented - you bring answers, not just problems A servant leader, willing to clean baseboards or carry groceries if the team needs it Spiritually grounded, aligned with a faith-based program that emphasizes healing through accountability and love WORK ENVIRONMENT & SCHEDULE Full-time position, primarily weekdays, with some evenings or weekends required Occasional travel required Physical requirements include walking campus grounds, bending, lifting, and facility checks BENEFITS OF WORKING WITH US Competitive Compensation Medical Insurance Generous PTO (Paid Vacation, Sick Leave, and Personal Days) 401(k) with 3% company match
Lifeline Center For Child Development
Buffalo, New York
Program Director - Child & Family Clinic and Lifeline Center About Lifeline Center Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities. Position Overview The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement - fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles. Key Responsibilities Program Oversight: Lead all operational and clinical functions of the Child & Family Clinic. Staff Supervision: Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision. Clinical Leadership: Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation. Quality & Compliance: Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics. Partnership & Collaboration: Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families. Program Development: Identify opportunities for innovation, expansion, and integration of new services to meet community needs. Data & Evaluation: Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives. Community Engagement: Represent Lifeline in external meetings, community outreach, and cross-agency collaborations. Qualifications Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure. Minimum of 5 years of progressive clinical leadership experience in mental health or child/family services. Strong background in supervision, evidence-based practices, and trauma-informed care. Proven experience with program evaluation, compliance, and data-informed management. Commitment to equity, inclusion, and culturally responsive practice; bilingual (English/Spanish or other languages) strongly preferred. Excellent organizational, communication, and interpersonal skills. Compensation $90-95K Annually Comprehensive Benefits Merit Based Bonus Opportunity To Apply: Send your resume and cover letter to tsimon with the subject line "Program Director - Child & Family Clinic."
10/25/2025
Full time
Program Director - Child & Family Clinic and Lifeline Center About Lifeline Center Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities. Position Overview The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement - fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles. Key Responsibilities Program Oversight: Lead all operational and clinical functions of the Child & Family Clinic. Staff Supervision: Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision. Clinical Leadership: Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation. Quality & Compliance: Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics. Partnership & Collaboration: Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families. Program Development: Identify opportunities for innovation, expansion, and integration of new services to meet community needs. Data & Evaluation: Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives. Community Engagement: Represent Lifeline in external meetings, community outreach, and cross-agency collaborations. Qualifications Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure. Minimum of 5 years of progressive clinical leadership experience in mental health or child/family services. Strong background in supervision, evidence-based practices, and trauma-informed care. Proven experience with program evaluation, compliance, and data-informed management. Commitment to equity, inclusion, and culturally responsive practice; bilingual (English/Spanish or other languages) strongly preferred. Excellent organizational, communication, and interpersonal skills. Compensation $90-95K Annually Comprehensive Benefits Merit Based Bonus Opportunity To Apply: Send your resume and cover letter to tsimon with the subject line "Program Director - Child & Family Clinic."
Job Title: Director of Transplant Services Location: Dallas, TX Employment Type: Full-Time Permanent Shift: Days Monday - Friday 8:00 AM - 5:00 PM Pay Range: $61.06 - $103.85 per hour (based on experience) About the Role We're seeking an experienced Director of Transplant Services to lead a high-performing transplant program in Dallas, TX. This role oversees operational, clinical, and strategic initiatives to ensure excellence in transplant services and patient outcomes across multiple organ programs. The ideal candidate is a visionary healthcare leader with a strong foundation in transplant program management, compliance, and interdisciplinary collaboration. Key Responsibilities Oversee and optimize daily operations of the transplant program, ensuring compliance with state and national standards. Partner with medical directors and senior leadership to align strategy, operations, and patient-centered goals. Develop and implement clinical best practices that improve quality outcomes and operational efficiency. Lead multidisciplinary teams to drive innovation and excellence across the care continuum. Maintain program accreditation and regulatory readiness. Foster collaboration with internal departments and external partners to expand transplant services. Monitor performance metrics, budget, and resource allocation to achieve organizational objectives. Represent the program in professional and community settings to promote awareness and engagement. Required Qualifications Education: Master's degree in Nursing, Business Administration, Health Administration, or a related field (Required) Experience: Minimum of 8+ years in Transplant Services and Peritoneal Dialysis operations, including leadership responsibilities. Licensure: RN license (active and unrestricted) preferred. In-depth knowledge of transplant operations, data management, and accreditation standards. Proven success in building and managing high-performing teams. Strong communication and leadership presence when collaborating with executives and clinical teams. Expertise in process improvement, fiscal management, and strategic planning. Proficiency in Microsoft Office Suite and healthcare information systems. What's Offered Competitive compensation based on experience Comprehensive medical, dental, and vision benefits Life and disability insurance Flexible Spending Accounts (FSA) Professional growth and leadership development opportunities
10/25/2025
Full time
Job Title: Director of Transplant Services Location: Dallas, TX Employment Type: Full-Time Permanent Shift: Days Monday - Friday 8:00 AM - 5:00 PM Pay Range: $61.06 - $103.85 per hour (based on experience) About the Role We're seeking an experienced Director of Transplant Services to lead a high-performing transplant program in Dallas, TX. This role oversees operational, clinical, and strategic initiatives to ensure excellence in transplant services and patient outcomes across multiple organ programs. The ideal candidate is a visionary healthcare leader with a strong foundation in transplant program management, compliance, and interdisciplinary collaboration. Key Responsibilities Oversee and optimize daily operations of the transplant program, ensuring compliance with state and national standards. Partner with medical directors and senior leadership to align strategy, operations, and patient-centered goals. Develop and implement clinical best practices that improve quality outcomes and operational efficiency. Lead multidisciplinary teams to drive innovation and excellence across the care continuum. Maintain program accreditation and regulatory readiness. Foster collaboration with internal departments and external partners to expand transplant services. Monitor performance metrics, budget, and resource allocation to achieve organizational objectives. Represent the program in professional and community settings to promote awareness and engagement. Required Qualifications Education: Master's degree in Nursing, Business Administration, Health Administration, or a related field (Required) Experience: Minimum of 8+ years in Transplant Services and Peritoneal Dialysis operations, including leadership responsibilities. Licensure: RN license (active and unrestricted) preferred. In-depth knowledge of transplant operations, data management, and accreditation standards. Proven success in building and managing high-performing teams. Strong communication and leadership presence when collaborating with executives and clinical teams. Expertise in process improvement, fiscal management, and strategic planning. Proficiency in Microsoft Office Suite and healthcare information systems. What's Offered Competitive compensation based on experience Comprehensive medical, dental, and vision benefits Life and disability insurance Flexible Spending Accounts (FSA) Professional growth and leadership development opportunities
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
10/25/2025
Full time
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required $81,202/$116,002 Salaried Employee Benefits PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
10/25/2025
Full time
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required $81,202/$116,002 Salaried Employee Benefits PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply
Lifeline Center For Child Development
Albany, New York
Program Director - Child & Family Clinic and Lifeline Center About Lifeline Center Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities. Position Overview The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement - fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles. Key Responsibilities Program Oversight: Lead all operational and clinical functions of the Child & Family Clinic. Staff Supervision: Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision. Clinical Leadership: Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation. Quality & Compliance: Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics. Partnership & Collaboration: Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families. Program Development: Identify opportunities for innovation, expansion, and integration of new services to meet community needs. Data & Evaluation: Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives. Community Engagement: Represent Lifeline in external meetings, community outreach, and cross-agency collaborations. Qualifications Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure. Minimum of 5 years of progressive clinical leadership experience in mental health or child/family services. Strong background in supervision, evidence-based practices, and trauma-informed care. Proven experience with program evaluation, compliance, and data-informed management. Commitment to equity, inclusion, and culturally responsive practice; bilingual (English/Spanish or other languages) strongly preferred. Excellent organizational, communication, and interpersonal skills. Compensation $90-95K Annually Comprehensive Benefits Merit Based Bonus Opportunity To Apply: Send your resume and cover letter to tsimon with the subject line "Program Director - Child & Family Clinic."
10/25/2025
Full time
Program Director - Child & Family Clinic and Lifeline Center About Lifeline Center Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities. Position Overview The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement - fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles. Key Responsibilities Program Oversight: Lead all operational and clinical functions of the Child & Family Clinic. Staff Supervision: Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision. Clinical Leadership: Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation. Quality & Compliance: Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics. Partnership & Collaboration: Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families. Program Development: Identify opportunities for innovation, expansion, and integration of new services to meet community needs. Data & Evaluation: Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives. Community Engagement: Represent Lifeline in external meetings, community outreach, and cross-agency collaborations. Qualifications Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure. Minimum of 5 years of progressive clinical leadership experience in mental health or child/family services. Strong background in supervision, evidence-based practices, and trauma-informed care. Proven experience with program evaluation, compliance, and data-informed management. Commitment to equity, inclusion, and culturally responsive practice; bilingual (English/Spanish or other languages) strongly preferred. Excellent organizational, communication, and interpersonal skills. Compensation $90-95K Annually Comprehensive Benefits Merit Based Bonus Opportunity To Apply: Send your resume and cover letter to tsimon with the subject line "Program Director - Child & Family Clinic."
We pride ourselves on creating a warm and caring work environment for our employees! We treat one another with dignity, seek understanding and we value differences. About us: The Sisters of the Holy Names of Jesus and Mary (SNJM) is an international congregation of Catholic Sisters. If the SNJM work environment sounds like what you are looking for, we invite you to apply for the position we have in our Lake Oswego office. What we offer: A competitive package for our employees, including: Medical/dental/vision/life insurance - we pay 100% of employee-only premiums for full time employees 401(k) program with employer matching 11 paid holidays per year Paid time off (PTO) starting at 18 days/year About This Role: Using the person-directed care approach, the Director of Healthcare Services has the primary responsibility of overseeing and managing a broad holistic program of health services for Sisters who are living independently, in small communities or in care facilities primarily on the East and West Coast of the United States and in Windsor, Ontario. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides leadership and management to department staff. Participates in hiring Health & Well-Being (HWB) team members and oversees their supervision. Assesses and evaluates the current state and ongoing needs of HWB operations in each region with the goal of establishing a vision of care into the future. Works closely with the Province Leadership Team (PLT) and the HWB staff to address the health needs of the Sisters through a network of external health services. Develops and manages care policies and procedures for decision-making based on Province priorities and evolving realities. Keeps current regarding trends and best practices in health care delivery and public and community programs. Gathers information for and develops Province-wide programs (including housing, services and resources) for Sisters requiring HWB assistance. Provides health and well-being education and support for Sisters' roles, responsibilities, and relationships with one another throughout their life span. In coordination with the PLT, selects and contracts services with health care facilities and providers across the Province. Provides education to Sisters on the various systems of care and health care protocols. Oversees health data management systems, budget development and use of government programs. Leads the Safe Sister Driving Initiative. Works collaboratively with other Department Directors in addressing the needs of the Province. QUALIFICATIONS: Education: BSN Required; Adult Geriatric Nurse Practitioner MSN preferred. Experience: Minimum of ten years' experience in senior leadership in an eldercare facility or system, including experience in home health care, geriatrics, care management and hospice end-of-life care. Certification: Certified Geriatric Care Manager (CGCM) certification preferred. SKILLS, KNOWLEDGE, AND ABILITIES: Supportive of the mission of the Sisters of the Holy Names of Jesus and Mary. Model SNJM Guiding Values in carrying out work activities and responsibilities. Ability to respect and maintain confidentiality of sensitive information and respect professional boundaries. Diplomacy, flexibility, maturity, and professionalism in performance of job responsibilities. Exceptional interpersonal skills and demonstrated ability to foster respectful, collaborative relationships with HWB team members, SNJM staff and departments, Sisters and external stakeholders. Thorough knowledge and understanding of the concepts of aging and concerns of the elderly population. Demonstrated ability to communicate professionally, empathetically, and compassionately with elder population who may be ill, disabled, hospitalized, and/or experiencing loss. Strong management and leadership skills and a demonstrated ability to build, manage, mentor and motivate an effective team in a collaborative and respectful manner. Understanding of change management and ability to lead and manage change positively and enthusiastically. Willingness to learn about religious life and the SNJM culture. Ability to respond to urgent and/or stressful situations appropriately and calmly. Sensitivity to the needs of the aging and women's health issues. Understanding of complex issues surrounding medical insurance and benefit coordination. Strong organizational skills with the ability to prioritize and manage multiple tasks and responsibilities. High degree of flexibility and adaptability to shifting priorities and time constraints. Proficient knowledge of Microsoft Office and other computer software programs including, but not limited to Word, Excel, Outlook. Ability to travel throughout the U.S.-Ontario Province in carrying out job responsibilities and to attend professional conferences and related events. Valid driver's license and personal vehicle. DIRECTLY SUPERVISES : Directors of Clinical Care (CA/OR/WA), Director of Community Life (CA), Community Life Enrichment Manager (OR) and the Province Assistant Director of Healthcare Services. HOURS: Full time. May require evening and weekend work to accomplish the responsibilities of the position. SALARY: $135,000 - 150,000 depending on experience.
10/25/2025
Full time
We pride ourselves on creating a warm and caring work environment for our employees! We treat one another with dignity, seek understanding and we value differences. About us: The Sisters of the Holy Names of Jesus and Mary (SNJM) is an international congregation of Catholic Sisters. If the SNJM work environment sounds like what you are looking for, we invite you to apply for the position we have in our Lake Oswego office. What we offer: A competitive package for our employees, including: Medical/dental/vision/life insurance - we pay 100% of employee-only premiums for full time employees 401(k) program with employer matching 11 paid holidays per year Paid time off (PTO) starting at 18 days/year About This Role: Using the person-directed care approach, the Director of Healthcare Services has the primary responsibility of overseeing and managing a broad holistic program of health services for Sisters who are living independently, in small communities or in care facilities primarily on the East and West Coast of the United States and in Windsor, Ontario. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides leadership and management to department staff. Participates in hiring Health & Well-Being (HWB) team members and oversees their supervision. Assesses and evaluates the current state and ongoing needs of HWB operations in each region with the goal of establishing a vision of care into the future. Works closely with the Province Leadership Team (PLT) and the HWB staff to address the health needs of the Sisters through a network of external health services. Develops and manages care policies and procedures for decision-making based on Province priorities and evolving realities. Keeps current regarding trends and best practices in health care delivery and public and community programs. Gathers information for and develops Province-wide programs (including housing, services and resources) for Sisters requiring HWB assistance. Provides health and well-being education and support for Sisters' roles, responsibilities, and relationships with one another throughout their life span. In coordination with the PLT, selects and contracts services with health care facilities and providers across the Province. Provides education to Sisters on the various systems of care and health care protocols. Oversees health data management systems, budget development and use of government programs. Leads the Safe Sister Driving Initiative. Works collaboratively with other Department Directors in addressing the needs of the Province. QUALIFICATIONS: Education: BSN Required; Adult Geriatric Nurse Practitioner MSN preferred. Experience: Minimum of ten years' experience in senior leadership in an eldercare facility or system, including experience in home health care, geriatrics, care management and hospice end-of-life care. Certification: Certified Geriatric Care Manager (CGCM) certification preferred. SKILLS, KNOWLEDGE, AND ABILITIES: Supportive of the mission of the Sisters of the Holy Names of Jesus and Mary. Model SNJM Guiding Values in carrying out work activities and responsibilities. Ability to respect and maintain confidentiality of sensitive information and respect professional boundaries. Diplomacy, flexibility, maturity, and professionalism in performance of job responsibilities. Exceptional interpersonal skills and demonstrated ability to foster respectful, collaborative relationships with HWB team members, SNJM staff and departments, Sisters and external stakeholders. Thorough knowledge and understanding of the concepts of aging and concerns of the elderly population. Demonstrated ability to communicate professionally, empathetically, and compassionately with elder population who may be ill, disabled, hospitalized, and/or experiencing loss. Strong management and leadership skills and a demonstrated ability to build, manage, mentor and motivate an effective team in a collaborative and respectful manner. Understanding of change management and ability to lead and manage change positively and enthusiastically. Willingness to learn about religious life and the SNJM culture. Ability to respond to urgent and/or stressful situations appropriately and calmly. Sensitivity to the needs of the aging and women's health issues. Understanding of complex issues surrounding medical insurance and benefit coordination. Strong organizational skills with the ability to prioritize and manage multiple tasks and responsibilities. High degree of flexibility and adaptability to shifting priorities and time constraints. Proficient knowledge of Microsoft Office and other computer software programs including, but not limited to Word, Excel, Outlook. Ability to travel throughout the U.S.-Ontario Province in carrying out job responsibilities and to attend professional conferences and related events. Valid driver's license and personal vehicle. DIRECTLY SUPERVISES : Directors of Clinical Care (CA/OR/WA), Director of Community Life (CA), Community Life Enrichment Manager (OR) and the Province Assistant Director of Healthcare Services. HOURS: Full time. May require evening and weekend work to accomplish the responsibilities of the position. SALARY: $135,000 - 150,000 depending on experience.
The Service Center Director is responsible for the management and the development of an international/domestic service center that provides services for customers in the USA and worldwide clients in a 24/7/365 environment. The role will focus on accelerating value creation through innovative and customer-centric strategies that align incentives around employee satisfaction, member experience and improved operating costs. About the Role : Primary responsibilities are to manage the strategic effectiveness of our service center team and achieve service level goals and long-term service strategies through the effective management of people. Responsibilities : Determine service center operational strategies by conducting needs assessments, performance reviews, capacity planning and cost/benefit analyses, identifying and evaluating technology, productivity, quality, and service standards, contributing information and analysis to organization strategic plans and reviews. Collaborate across the organization to define the customer journey and recommend process improvements to improve the overall customer experience. Maintain and improve service center operations by monitoring system performance, team performance, identifying and resolving problems, preparing, and completing action plans, managing systems, process improvements, and quality assurance programs. Accomplish service center people objective through ensuring strong recruiting, training, coaching and development of all levels of associates. Responsible for creating an environment of inclusivity, recognition, and teamwork to ensure employee engagement and alignment with company values and objectives. Prepare call center performance reports by collecting, analyzing, and making recommendations based on data and trends. Maintain professional and technical knowledge by tracking emerging trends, attending education workshops, reviewing profession publication, establishing personal networks, benchmarking state-of-the art practices and participating in professional societies. Develop and maintain a collaborative partnership with stakeholders across the organization and key strategic partners. Work collaboratively with the Director of Global Service Center Support Services ensuring comprehensive ability to always back up each other's roles. Other duties as assigned. Qualifications : Undergraduate degree required. 5-7 years of service center experience. Experience in a Blue Cross Blue Shield Plan is a positive. Required Skills : Strong customer service ethos. Must possess a can-do attitude. Strong leader and motivator with the ability to mentor talent within the organization; able to provide work direction; able to attract and retain top talent. Action oriented, problem solving, perseverance, and drive for results. Strong business acumen with ability to negotiate and generate commercial outcomes. Strong analytical and critical thinking ability - able to quickly assess, diagnose, and recommend. Drive sound and disciplined decisions that drive action while effectively using financial knowledge and data to manage the business. Drive high-quality execution excellence by communicating clear directions and expectations. Ability to work under pressure in complex environments and effectively manage competing priorities across multiple projects and business line. Proven ability to build relationships cross-functionally and lead toward common goals. Exemplary communication skills and ability to communicate effectively at executive levels. International experience - professional or extended personal experience. Cross cultural sensitivity and experience working with global teams. Pay range and compensation package is competitive withing the industry. Company is an Equal Opportunity Employer
10/25/2025
Full time
The Service Center Director is responsible for the management and the development of an international/domestic service center that provides services for customers in the USA and worldwide clients in a 24/7/365 environment. The role will focus on accelerating value creation through innovative and customer-centric strategies that align incentives around employee satisfaction, member experience and improved operating costs. About the Role : Primary responsibilities are to manage the strategic effectiveness of our service center team and achieve service level goals and long-term service strategies through the effective management of people. Responsibilities : Determine service center operational strategies by conducting needs assessments, performance reviews, capacity planning and cost/benefit analyses, identifying and evaluating technology, productivity, quality, and service standards, contributing information and analysis to organization strategic plans and reviews. Collaborate across the organization to define the customer journey and recommend process improvements to improve the overall customer experience. Maintain and improve service center operations by monitoring system performance, team performance, identifying and resolving problems, preparing, and completing action plans, managing systems, process improvements, and quality assurance programs. Accomplish service center people objective through ensuring strong recruiting, training, coaching and development of all levels of associates. Responsible for creating an environment of inclusivity, recognition, and teamwork to ensure employee engagement and alignment with company values and objectives. Prepare call center performance reports by collecting, analyzing, and making recommendations based on data and trends. Maintain professional and technical knowledge by tracking emerging trends, attending education workshops, reviewing profession publication, establishing personal networks, benchmarking state-of-the art practices and participating in professional societies. Develop and maintain a collaborative partnership with stakeholders across the organization and key strategic partners. Work collaboratively with the Director of Global Service Center Support Services ensuring comprehensive ability to always back up each other's roles. Other duties as assigned. Qualifications : Undergraduate degree required. 5-7 years of service center experience. Experience in a Blue Cross Blue Shield Plan is a positive. Required Skills : Strong customer service ethos. Must possess a can-do attitude. Strong leader and motivator with the ability to mentor talent within the organization; able to provide work direction; able to attract and retain top talent. Action oriented, problem solving, perseverance, and drive for results. Strong business acumen with ability to negotiate and generate commercial outcomes. Strong analytical and critical thinking ability - able to quickly assess, diagnose, and recommend. Drive sound and disciplined decisions that drive action while effectively using financial knowledge and data to manage the business. Drive high-quality execution excellence by communicating clear directions and expectations. Ability to work under pressure in complex environments and effectively manage competing priorities across multiple projects and business line. Proven ability to build relationships cross-functionally and lead toward common goals. Exemplary communication skills and ability to communicate effectively at executive levels. International experience - professional or extended personal experience. Cross cultural sensitivity and experience working with global teams. Pay range and compensation package is competitive withing the industry. Company is an Equal Opportunity Employer
The Department of Obstetrics and Gynecology is seeking an Obstetrics and Gynecology physician for a leadership position the Residency Program Director. This is a full-time faculty member position at the Assistant Professor, Associate Professor or Full Professor without tenure due to funding (WOT) level. In alignment with ACGME requirements, this position will have a minimum of 0.5 FTE protected for the administration of the program. University of Washington (UW) faculty engage in teaching, research/scholarship, and service. The Department of Obstetrics and Gynecology at the University of Washington is committed to an inclusive environment and to reducing inequities in patient care through education, research, leadership and excellence in clinical care. We strongly believe that diversity enriches training and scientific discovery, and promotes the best healthcare for our community. This position reports directly to the Chair and will serve as a member of the Executive Leadership team. The successful candidate will be expected to: Administer and manage operations of the program, including: maintain ACGME Accreditation and ensure compliance with ACGME program requirements, comply with policies from the University of Washington and the Graduate Medical Education (GME) office Oversee curriculum and scholarly of the residents/program and maintain a learning environment conducive to education residents in each of the ACGME competency domains Oversee the supervision of residents at all participating sites, including: providing faculty educational instruction for their roles in the program, ensuring evaluation of trainee performance on each rotation, ensuring appropriate supervision of graded authority and responsibility Oversee the resident recruitment and selection process Collaborate with the Clinical Competency Committee to assess residents semiannually for consideration of promotion or disciplinary action Model outstanding professionalism, high quality patient care, educational excellence, and a scholarly approach to work and continuously demonstrate compassion, integrity, and respect for others, Collaborate with the Vice Chair of Education and other clinician educators to enhance the departmental educational climate and foster and environment where respectful discussion is welcome Attend and participate in national (APGO-CREOG) and UW GME educational opportunities The University of Washington is a top tier medical school recognized for excellence in clinical training, world-class research initiatives, and an enduring commitment to community service throughout the WWAMI region. Our faculty enjoy the academic benefits of working in one of the country s premiere academic health centers. The Department of Obstetrics and Gynecology is directly responsible for multiple large and ongoing educational endeavors including a large, multi-site residency program and five subspecialty fellowships. At the UME level the department oversees the OBGYN 3rd year Clerkship for 280 students per year across 47 sites in five states, 4 th year OBGYN electives, and the second-year LifeCycle which is taught in six different sites. Assistant Professors WOT are eligible for multi-year appointments that align with a 12-month service period (July 1-June 30). Associate and Professors WOT hold indefinite appointments that align with a 12-month service period (July 1-June 30). Faculty with 12-month service periods are paid for 11 months of service over a 12-month period (July-June), meaning the equivalent of one month is available for paid time off. The earliest anticipated start date is March 1, 2026. Washington state law requires the disclosure of the base salary range for this position. It will be between $22,500 - $34,584 per month ($270,000 - $415,008 annually) depending on academic rank and specialty with competitive total compensation commensurate with experience and qualifications. This range is inclusive of base salary provided through the UW Physicians (UWP) practice plan in addition to base salary provided through the University. Please note that only compensation provided by the University is included in University benefit determinations and calculations. Compensation provided by UW Physicians (UWP) practice plan may provide eligibility for separate benefits offered by that organization. Qualifications In summary, the minimum requirements are: MD, DO degree or foreign equivalent Board certification in general Obstetrics and Gynecology or subspecialty (ABOG or AOBOG) At least 3 years of documented experience in higher education and/or leadership experience Expertise in graduate medical education (residency, fellowship programs) All candidates must be eligible for and maintain a Washington State medical license. In order to be eligible for University sponsorship for an H-1B visa, graduates of foreign (non-U.S.) medical schools must show successful completion of all three steps of the U.S. Medical Licensing Exam (USMLE), or equivalent as determined by the Secretary of Health and Human Services. Application Instructions Applicants should submit a letter of interest, statement of teaching, statement of contributions to diversity, and current CV through Interfolio at . Inquiries should be sent to Ms. Bowden at . Compensation Information: $270000.00 / Annually - $415008.00 / Annually
10/25/2025
Full time
The Department of Obstetrics and Gynecology is seeking an Obstetrics and Gynecology physician for a leadership position the Residency Program Director. This is a full-time faculty member position at the Assistant Professor, Associate Professor or Full Professor without tenure due to funding (WOT) level. In alignment with ACGME requirements, this position will have a minimum of 0.5 FTE protected for the administration of the program. University of Washington (UW) faculty engage in teaching, research/scholarship, and service. The Department of Obstetrics and Gynecology at the University of Washington is committed to an inclusive environment and to reducing inequities in patient care through education, research, leadership and excellence in clinical care. We strongly believe that diversity enriches training and scientific discovery, and promotes the best healthcare for our community. This position reports directly to the Chair and will serve as a member of the Executive Leadership team. The successful candidate will be expected to: Administer and manage operations of the program, including: maintain ACGME Accreditation and ensure compliance with ACGME program requirements, comply with policies from the University of Washington and the Graduate Medical Education (GME) office Oversee curriculum and scholarly of the residents/program and maintain a learning environment conducive to education residents in each of the ACGME competency domains Oversee the supervision of residents at all participating sites, including: providing faculty educational instruction for their roles in the program, ensuring evaluation of trainee performance on each rotation, ensuring appropriate supervision of graded authority and responsibility Oversee the resident recruitment and selection process Collaborate with the Clinical Competency Committee to assess residents semiannually for consideration of promotion or disciplinary action Model outstanding professionalism, high quality patient care, educational excellence, and a scholarly approach to work and continuously demonstrate compassion, integrity, and respect for others, Collaborate with the Vice Chair of Education and other clinician educators to enhance the departmental educational climate and foster and environment where respectful discussion is welcome Attend and participate in national (APGO-CREOG) and UW GME educational opportunities The University of Washington is a top tier medical school recognized for excellence in clinical training, world-class research initiatives, and an enduring commitment to community service throughout the WWAMI region. Our faculty enjoy the academic benefits of working in one of the country s premiere academic health centers. The Department of Obstetrics and Gynecology is directly responsible for multiple large and ongoing educational endeavors including a large, multi-site residency program and five subspecialty fellowships. At the UME level the department oversees the OBGYN 3rd year Clerkship for 280 students per year across 47 sites in five states, 4 th year OBGYN electives, and the second-year LifeCycle which is taught in six different sites. Assistant Professors WOT are eligible for multi-year appointments that align with a 12-month service period (July 1-June 30). Associate and Professors WOT hold indefinite appointments that align with a 12-month service period (July 1-June 30). Faculty with 12-month service periods are paid for 11 months of service over a 12-month period (July-June), meaning the equivalent of one month is available for paid time off. The earliest anticipated start date is March 1, 2026. Washington state law requires the disclosure of the base salary range for this position. It will be between $22,500 - $34,584 per month ($270,000 - $415,008 annually) depending on academic rank and specialty with competitive total compensation commensurate with experience and qualifications. This range is inclusive of base salary provided through the UW Physicians (UWP) practice plan in addition to base salary provided through the University. Please note that only compensation provided by the University is included in University benefit determinations and calculations. Compensation provided by UW Physicians (UWP) practice plan may provide eligibility for separate benefits offered by that organization. Qualifications In summary, the minimum requirements are: MD, DO degree or foreign equivalent Board certification in general Obstetrics and Gynecology or subspecialty (ABOG or AOBOG) At least 3 years of documented experience in higher education and/or leadership experience Expertise in graduate medical education (residency, fellowship programs) All candidates must be eligible for and maintain a Washington State medical license. In order to be eligible for University sponsorship for an H-1B visa, graduates of foreign (non-U.S.) medical schools must show successful completion of all three steps of the U.S. Medical Licensing Exam (USMLE), or equivalent as determined by the Secretary of Health and Human Services. Application Instructions Applicants should submit a letter of interest, statement of teaching, statement of contributions to diversity, and current CV through Interfolio at . Inquiries should be sent to Ms. Bowden at . Compensation Information: $270000.00 / Annually - $415008.00 / Annually
To provide specialized medical expertise to support Oncology patients living the healthiest lives possible during treatment, recovery, and survivorship in the Region. The Physician shall provide specialty-specific leadership, research, and medical direction for Supportive Oncology services. In addition to Region Oncology Leadership, the Physician will work closely with Inpatient and Home-Based Palliative Care, the Oncology Clinical Program, Homecare and Hospice, SelectHealth, Emergency Departments, System-Wide cancer genomics, clinical trials, Translational Medicine efforts, and other Supportive/Palliative Care Leads through the system while emphasizing quality care delivery, clinical research, and service excellence. Scope: Embedded, outpatient care of patients seen in Oncology clinics and Supportive Oncology medical director leadership of the program .75 FTE Clinical Physician and .25 FTE Medical Director Role Essential Functions Patient Care Services: Develop a full-time subspecialty clinic practice in Supportive Oncology, working closely with Oncology providers including Supportive Oncology advanced practice providers, Intermountain Medical Group leadership and the Canyons Oncology Service Line. Development Team Participation: Provide clinical expertise within multi-disciplinary teams as appropriate, which includes participation in clinical teams and workgroups, to provide development of Supportive Oncology standards including symptom management with quality-of-life focus, psychosocial interventions, integration with survivorship program, end of life planning, site of service optimization, and more. Clinical Outcomes and Research: Provide leadership and clinical expertise in the development of research opportunities and building of a clinical knowledge base through the following efforts: Provide supportive care-specific clinical expertise to Intermountain programs and teams, as appropriate Develop supportive care specific quality of care initiatives and expertise system-wide for Physician s subspecialty, which includes supportive care-specific clinical outcome initiatives and supportive care specific program development Collaborate with established Clinical Trial Program to expand and utilize research into novel treatment approaches Develop optimal care delivery pathways for supportive care-specific initiatives, including quality care and value care initiatives Participate in clinical trials and cancer genomics, including cooperative group trials, industry-sponsored trials, investigator-related studies, biologics and tissue research, and genetics and familial studies Clinical Informatics Collaborate with Intermountain Informatics teams to enhance and develop care process models within Intermountain s EMR Develop and monitor quality of care and outcomes measures and advise on required informatics infrastructure. Program Development/Community Outreach: Provide leadership and clinical expertise in developing relationships and providing education to develop the program and Intermountain cancer services, including: Work in conjunction with the Intermountain Oncology Clinical Program and Intermountain Home Services (Palliative Care, Home Health, and Hospice) to enhance best practice and develop clinical outcome measures related to supportive care Collaborate with the Intermountain Clinical Programs to develop best practice models for the development of Shared Accountability and Value Improvement efforts Provide education/community practice outreach, including making presentations to other outreach communities, medical staff, and clinical practices Quality Management Participate in Intermountain s overall quality management program, including initiatives to identify, measure, stabilize, and improve key processes related to services within Oncology and Palliative Care Participate in Academic Supportive Care services at peer review meetings, tumor boards, and in preparation of case presentations, as appropriate Intermountain Collaborative Programs Foster, advocate, and promote collaborative relationships within Intermountain and between Intermountain and premier collaborative institutions, which includes: Working collaboratively with clinical leaders at Intermountain to identify and implement collaborative quality improvement and clinical outcomes and research initiatives Facilitating research cooperation and data sharing, as appropriate Working with Oncology clinicians and researchers to identify collaborative opportunities for clinical trial development and support research cooperation; and Assisting in promoting the activities and goals of collaborative institutions Engage in effective, professional collaboration with all members of the healthcare team. Skills Leadership Interpersonal Communication Relationship Building Strategic Planning People Management Continual Improvement Process Workforce Planning Health Administration Medical Staff Training Health Care Minimum Qualifications MD or DO with ABMS or equivalent AOA Board Certification in a relevant specialty. Active Medical Licensure Minimum three years of clinical experience in relevant specialty and experience in leading successful quality improvement projects within the clinical setting. Effective verbal, written, and interpersonal communications skills. Physical Requirements Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands. See and read computer monitors and documents. Location: Transformation Center Work City: Murray Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $7.25 - $999.99 We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
10/25/2025
Full time
To provide specialized medical expertise to support Oncology patients living the healthiest lives possible during treatment, recovery, and survivorship in the Region. The Physician shall provide specialty-specific leadership, research, and medical direction for Supportive Oncology services. In addition to Region Oncology Leadership, the Physician will work closely with Inpatient and Home-Based Palliative Care, the Oncology Clinical Program, Homecare and Hospice, SelectHealth, Emergency Departments, System-Wide cancer genomics, clinical trials, Translational Medicine efforts, and other Supportive/Palliative Care Leads through the system while emphasizing quality care delivery, clinical research, and service excellence. Scope: Embedded, outpatient care of patients seen in Oncology clinics and Supportive Oncology medical director leadership of the program .75 FTE Clinical Physician and .25 FTE Medical Director Role Essential Functions Patient Care Services: Develop a full-time subspecialty clinic practice in Supportive Oncology, working closely with Oncology providers including Supportive Oncology advanced practice providers, Intermountain Medical Group leadership and the Canyons Oncology Service Line. Development Team Participation: Provide clinical expertise within multi-disciplinary teams as appropriate, which includes participation in clinical teams and workgroups, to provide development of Supportive Oncology standards including symptom management with quality-of-life focus, psychosocial interventions, integration with survivorship program, end of life planning, site of service optimization, and more. Clinical Outcomes and Research: Provide leadership and clinical expertise in the development of research opportunities and building of a clinical knowledge base through the following efforts: Provide supportive care-specific clinical expertise to Intermountain programs and teams, as appropriate Develop supportive care specific quality of care initiatives and expertise system-wide for Physician s subspecialty, which includes supportive care-specific clinical outcome initiatives and supportive care specific program development Collaborate with established Clinical Trial Program to expand and utilize research into novel treatment approaches Develop optimal care delivery pathways for supportive care-specific initiatives, including quality care and value care initiatives Participate in clinical trials and cancer genomics, including cooperative group trials, industry-sponsored trials, investigator-related studies, biologics and tissue research, and genetics and familial studies Clinical Informatics Collaborate with Intermountain Informatics teams to enhance and develop care process models within Intermountain s EMR Develop and monitor quality of care and outcomes measures and advise on required informatics infrastructure. Program Development/Community Outreach: Provide leadership and clinical expertise in developing relationships and providing education to develop the program and Intermountain cancer services, including: Work in conjunction with the Intermountain Oncology Clinical Program and Intermountain Home Services (Palliative Care, Home Health, and Hospice) to enhance best practice and develop clinical outcome measures related to supportive care Collaborate with the Intermountain Clinical Programs to develop best practice models for the development of Shared Accountability and Value Improvement efforts Provide education/community practice outreach, including making presentations to other outreach communities, medical staff, and clinical practices Quality Management Participate in Intermountain s overall quality management program, including initiatives to identify, measure, stabilize, and improve key processes related to services within Oncology and Palliative Care Participate in Academic Supportive Care services at peer review meetings, tumor boards, and in preparation of case presentations, as appropriate Intermountain Collaborative Programs Foster, advocate, and promote collaborative relationships within Intermountain and between Intermountain and premier collaborative institutions, which includes: Working collaboratively with clinical leaders at Intermountain to identify and implement collaborative quality improvement and clinical outcomes and research initiatives Facilitating research cooperation and data sharing, as appropriate Working with Oncology clinicians and researchers to identify collaborative opportunities for clinical trial development and support research cooperation; and Assisting in promoting the activities and goals of collaborative institutions Engage in effective, professional collaboration with all members of the healthcare team. Skills Leadership Interpersonal Communication Relationship Building Strategic Planning People Management Continual Improvement Process Workforce Planning Health Administration Medical Staff Training Health Care Minimum Qualifications MD or DO with ABMS or equivalent AOA Board Certification in a relevant specialty. Active Medical Licensure Minimum three years of clinical experience in relevant specialty and experience in leading successful quality improvement projects within the clinical setting. Effective verbal, written, and interpersonal communications skills. Physical Requirements Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands. See and read computer monitors and documents. Location: Transformation Center Work City: Murray Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $7.25 - $999.99 We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
Essential Functions Teach and mentor medical students, residents, and fellows, as measured by student evaluation scores, Program Director feedback, and ARP committee review. Aid Program Director in the planning, implementation, and evaluation of all medical and administrative activities of the Program; integrating the work of the Program with the other divisions of the Hospital to assure fulfillment of all Program accreditation requirements promulgated by the ACGME, any relevant Residency Review Committee, and any relevant specialty-based accreditation/governance committee. In cooperation with the Sponsoring Institution, Designated Institutional Official, and Program Director, execute on the Program mission, objectives, measures of effectiveness, and strategic planning for the ongoing growth and development of the Program. In collaboration with the Program Director, design and execute an effective curriculum and evaluation process to ensure that trainees receive appropriate teaching, clinic, and rotation experiences, and evaluation. Assist in the development and execution of quality management programs, review clinical records and determine if appropriate treatment is being given. Serve as a role model for clinical care, continuous and comprehensive care in the office, hospital and other community settings. This includes the performance of skillful history and physical examinations, effective diagnosis of diseases, ordering and interpreting laboratory tests, and prescription and administrative of effective treatments. Challenge thinking, foster debate, and develop the ability of students to engage in critical discourse and rational thinking. Participate as appropriate in lectures, grand rounds, training programs, educational committees, or similar activities. Coach and mentor learners in projects of scholarship including abstract and poster presentations, case reports, scholarly documents, and publications. Skills Leadership Interpersonal Communication Relationship Building Strategic Planning People Management Continual Improvement Process Workforce Planning Health Administration Medical Staff Training Health Care Minimum Qualifications MD or DO with ABMS or equivalent AOA Board Certification in a relevant specialty. Active Medical Licensure ABMS board certification or eligibility in Family Medicine ACLS, BLS certification Active, unrestricted DEA Preferred Qualifications Experience teaching medical students and/or residents Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands. See and read computer monitors and documents. Physical Requirements Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands. See and read computer monitors and documents Location: St. Marys Regional Hospital Work City: Grand Junction Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $7.25 - $999.99 We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
10/25/2025
Full time
Essential Functions Teach and mentor medical students, residents, and fellows, as measured by student evaluation scores, Program Director feedback, and ARP committee review. Aid Program Director in the planning, implementation, and evaluation of all medical and administrative activities of the Program; integrating the work of the Program with the other divisions of the Hospital to assure fulfillment of all Program accreditation requirements promulgated by the ACGME, any relevant Residency Review Committee, and any relevant specialty-based accreditation/governance committee. In cooperation with the Sponsoring Institution, Designated Institutional Official, and Program Director, execute on the Program mission, objectives, measures of effectiveness, and strategic planning for the ongoing growth and development of the Program. In collaboration with the Program Director, design and execute an effective curriculum and evaluation process to ensure that trainees receive appropriate teaching, clinic, and rotation experiences, and evaluation. Assist in the development and execution of quality management programs, review clinical records and determine if appropriate treatment is being given. Serve as a role model for clinical care, continuous and comprehensive care in the office, hospital and other community settings. This includes the performance of skillful history and physical examinations, effective diagnosis of diseases, ordering and interpreting laboratory tests, and prescription and administrative of effective treatments. Challenge thinking, foster debate, and develop the ability of students to engage in critical discourse and rational thinking. Participate as appropriate in lectures, grand rounds, training programs, educational committees, or similar activities. Coach and mentor learners in projects of scholarship including abstract and poster presentations, case reports, scholarly documents, and publications. Skills Leadership Interpersonal Communication Relationship Building Strategic Planning People Management Continual Improvement Process Workforce Planning Health Administration Medical Staff Training Health Care Minimum Qualifications MD or DO with ABMS or equivalent AOA Board Certification in a relevant specialty. Active Medical Licensure ABMS board certification or eligibility in Family Medicine ACLS, BLS certification Active, unrestricted DEA Preferred Qualifications Experience teaching medical students and/or residents Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands. See and read computer monitors and documents. Physical Requirements Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands. See and read computer monitors and documents Location: St. Marys Regional Hospital Work City: Grand Junction Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $7.25 - $999.99 We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
Accepting J1Visa and H1B Candidates It's not all about the WORK! It's also about the PLAY! Live, work, play in Montana! Montana is one of the Top 5 Best States for Doctors to Work and Play! So, with that being said Are you ready to practice big-city medicine and have a small-town feel? Are you ready to practice at the top of your game, to provide access to the best treatments for all of your patients? Are you ready to experience a better quality of life? If we have your attention, then read on to learn more. About this role: As a Gastroenterologist, you will work with a team of healthcare professionals committed to providing quality care and excellent patient experience. You'll practice alongside three experienced gastroenterologists and four APPs in our busy outpatient practice. Competitive Total Compensation: $600,000 plus the potential to earn more with a production incentive. Incentives: $25,000 starting bonus, up to $20,000 relocation bonus (if applicable), and up to $100,000 student loan repayment bonus (if applicable). We re also PSLF eligible! You will practice at our established clinic located on the St. Vincent Regional Hospital campus in Billings, Montana. You will provide inpatient care at St. Vincent Regional Hospital, a Level I Trauma Center. You'll join a group with a great team dynamic that is eager to support and mentor. Perform procedures in an endoscopy suite that has plans to expand! Two staffed procedure rooms for utmost efficiency. Accepting J1Visa and H1B Candidates As a regional center, you'll see a variety of pathologies. Manageable call schedule. For those that are interested in growth and leadership there's opportunity for an optional medical directorship as well! How we'll support you: We care about your well-being which is why we provide our caregivers a generous benefits package. In addition, we offer paid time off, license reimbursement, malpractice insurance coverage, and an annual CME allowance to support your continuous growth and development.? Learn more about our? comprehensive benefits package ?. As mentioned above, benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental, and vision coverage in addition to retirement savings plans and coverage for your furry loved one! To learn more about our MT offerings please click the link: Benefits MT! (PRN providers are not eligible for benefits) What you ll bring: MD or DO degree from a fully accredited medical or osteopathic school of medicine ACGME accredited residency training in Internal Medicine Board certification or eligibility in Gastroenterology Active, unobstructed Montana medical license, or the ability to obtain one Ability to successfully complete Intermountain Health s credentialing process Candidates requiring Visa sponsorship will be reviewed on an individual basis We are well versed in this space and have a strong, capable, and effective team in place to help support and guide you through this process. Experience preferred but not required ERCP/advanced endoscopy training preferred but not required About us. Intermountain Health is a model health system providing extraordinary care and superior service at an affordable cost. We are an integrated not-for-profit system of 33 hospitals, 385 clinics, and a medical group with more than 5,000 employed physicians and advanced practice providers across seven states in the mountain west. Our value statements are core to our culture. They reflect the behavior and attitudes that are important to us, are an agreement for how we treat each other, help us make decisions on how to act, and are a promise of what people can expect from us. Learn more about our Mission, Vision, and Values at: About Intermountain! St. Vincent Regional Hospital is a 286-bed level II trauma center that has provided care in Montana and the surrounding area since 1898, and our 30+-clinic network ensures community needs are met. We offer comprehensive, specialty care, including a hospital within a hospital specifically for children, and are proud to extend SCL Health s missions by treating the poor, the vulnerable, our community and each other. St. Vincent is a faith-based, nonprofit provider and part of Intermountain Health, a nonprofit health system with hospitals in Colorado, Montana, Utah, Idaho, Wyoming, and Nevada. Your next move. Now that you know more about being a Gastroenterologist on our team, we hope you'll join us. At Intermountain Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place. Physical Requirements: Location: Billings Downtown Clinic Gastroenterology Work City: Billings Work State: Montana Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $7.25 - $999.99 We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice. Compensation Information: Starting at $600000.00 / Annually
10/25/2025
Full time
Accepting J1Visa and H1B Candidates It's not all about the WORK! It's also about the PLAY! Live, work, play in Montana! Montana is one of the Top 5 Best States for Doctors to Work and Play! So, with that being said Are you ready to practice big-city medicine and have a small-town feel? Are you ready to practice at the top of your game, to provide access to the best treatments for all of your patients? Are you ready to experience a better quality of life? If we have your attention, then read on to learn more. About this role: As a Gastroenterologist, you will work with a team of healthcare professionals committed to providing quality care and excellent patient experience. You'll practice alongside three experienced gastroenterologists and four APPs in our busy outpatient practice. Competitive Total Compensation: $600,000 plus the potential to earn more with a production incentive. Incentives: $25,000 starting bonus, up to $20,000 relocation bonus (if applicable), and up to $100,000 student loan repayment bonus (if applicable). We re also PSLF eligible! You will practice at our established clinic located on the St. Vincent Regional Hospital campus in Billings, Montana. You will provide inpatient care at St. Vincent Regional Hospital, a Level I Trauma Center. You'll join a group with a great team dynamic that is eager to support and mentor. Perform procedures in an endoscopy suite that has plans to expand! Two staffed procedure rooms for utmost efficiency. Accepting J1Visa and H1B Candidates As a regional center, you'll see a variety of pathologies. Manageable call schedule. For those that are interested in growth and leadership there's opportunity for an optional medical directorship as well! How we'll support you: We care about your well-being which is why we provide our caregivers a generous benefits package. In addition, we offer paid time off, license reimbursement, malpractice insurance coverage, and an annual CME allowance to support your continuous growth and development.? Learn more about our? comprehensive benefits package ?. As mentioned above, benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental, and vision coverage in addition to retirement savings plans and coverage for your furry loved one! To learn more about our MT offerings please click the link: Benefits MT! (PRN providers are not eligible for benefits) What you ll bring: MD or DO degree from a fully accredited medical or osteopathic school of medicine ACGME accredited residency training in Internal Medicine Board certification or eligibility in Gastroenterology Active, unobstructed Montana medical license, or the ability to obtain one Ability to successfully complete Intermountain Health s credentialing process Candidates requiring Visa sponsorship will be reviewed on an individual basis We are well versed in this space and have a strong, capable, and effective team in place to help support and guide you through this process. Experience preferred but not required ERCP/advanced endoscopy training preferred but not required About us. Intermountain Health is a model health system providing extraordinary care and superior service at an affordable cost. We are an integrated not-for-profit system of 33 hospitals, 385 clinics, and a medical group with more than 5,000 employed physicians and advanced practice providers across seven states in the mountain west. Our value statements are core to our culture. They reflect the behavior and attitudes that are important to us, are an agreement for how we treat each other, help us make decisions on how to act, and are a promise of what people can expect from us. Learn more about our Mission, Vision, and Values at: About Intermountain! St. Vincent Regional Hospital is a 286-bed level II trauma center that has provided care in Montana and the surrounding area since 1898, and our 30+-clinic network ensures community needs are met. We offer comprehensive, specialty care, including a hospital within a hospital specifically for children, and are proud to extend SCL Health s missions by treating the poor, the vulnerable, our community and each other. St. Vincent is a faith-based, nonprofit provider and part of Intermountain Health, a nonprofit health system with hospitals in Colorado, Montana, Utah, Idaho, Wyoming, and Nevada. Your next move. Now that you know more about being a Gastroenterologist on our team, we hope you'll join us. At Intermountain Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place. Physical Requirements: Location: Billings Downtown Clinic Gastroenterology Work City: Billings Work State: Montana Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $7.25 - $999.99 We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice. Compensation Information: Starting at $600000.00 / Annually
Position Summary Foundation Director-Philanthropy This position will lead and manage a team of 5 philanthropy officers. With frontline focus, the Director will be a seasoned major gifts fundraiser responsible for securing gifts with an emphasis on $100,000 and above. This position reports to the Vice President, Individual Giving Phoenix Children's Values All Duties and Responsibilities must be performed in a manner consistent with and supportive of the Values of Phoenix Children's Hospital. • Family-Centered care that focuses on the needs of the child first and values the family as an important member of the care team • Excellence in clinical care, service and communication • Collaborative within our institution and with others who share our mission and goals • Leadership that sets the standard for pediatric health care today and innovations of the future • Accountability to our patients, community and each other for providing the best care in the most cost-effective way. Primary Duties Leadership and Team Management: • Lead and manage a team of 5 philanthropy officers • Train, manage, and mentor philanthropy officer team in principal and major gifts • Develop and manage timelines for various fundraising activities to ensure plans and critical fundraising processes are carried out in a timely manner • Meet annual activity and financial performance metrics for team Fundraising: • Manage a portfolio of 50-75 major/principal gifts prospects with emphasis on gifts of $100,000 and above. • Develop and implement thoughtful, strategic cultivation, solicitation and stewardship plans for prospective and current donors. • Build and manage a Philanthropic Advisory Board comprised of major and principal donors • Ensure regular contact with donors through various activities and communications especially through face-to-face meetings. • Identify and develop joint major giving opportunities in collaboration with colleagues and team members across the Foundation. • Develop expertise in hospital Centers of Excellence and service lines; serves as foundation liaison in assisting physicians, program directors and administration with capital and programmatic funding needs • Meet goal for individual portfolio work Qualifications Education Requirements 1. Bachelor's degree in related field Required 2. Master's degree, CFRE and experience in a medical or academic development setting Experience Requirements 1. Minimum of 10 years in fundraising, development or non-profit environment 2. Proven experience in securing principal gifts from individuals, possessing a thorough understanding of donor identification, cultivation, solicitation and demonstrated success in closing gifts of $1M and above. 3. Demonstrated ability to hire, plan, train, manage and mentor staff. 4. Demonstrated success in building long term philanthropic relationships while consistently meeting fundraising goals Special Skills & Requirements 1. Entrepreneurial Spirit: Takes initiative and actively seeks to deepen current donor relationships and to forge new ones. 2. Communications: Skilled in creating powerful, compelling written and oral communications for fundraising. Ability to convey complex ideas through brief, simple materials. Experience and credibility when presenting materials to external audiences. 3. Influencing: Gets others to accept ideas by using compelling strategy and data to create a win-win situation and responds appropriately to key stakeholders. 4. Collaboration: Effective at working with others to reach common goals and objectives. Required 5. Relationship Building: Skilled at establishing and cultivating strong relationships with peers, across different levels of the organization and externally. Working in close collaboration with the Vice President (VP), the Director of Foundation Development designs and executes on a comprehensive development strategy for the Phoenix Children's Foundation. The Director oversees and executes on both capital campaigns and ongoing fundraising efforts. This position also forms and manages the Phoenix Children's Foundation development team, and reports directly to the Vice President. Position Duties Leadership: Cultivates existing relationships with vendors with the goal of ensuring sufficient space and resources, and access to services. Develops and implements strategies that will maximize the synergies among program areas. Team Management and Development: Develops and implements a system to evaluate the skill, experience, and professional development needs of all staff. Implements a professional development program to address employee experience and skill gaps. Works with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees. Instills a sense of accountability among team members by modeling tight oversight of individual and organizational performance standards. Recruits, hires, and oversees training and orientation of all staff members. Design Development Strategy: Works with the management team to identify funds needed, preferred funding targets, and approaches. Form and Manage Development Team: Works with the VP and senior leadership team to form a Development Team. Oversees Development Team and identifies staffing needs for campaigns and ongoing development. Fundraising: Conducts research, prospecting, and applications to multiple donor sources. Manages capital campaigns, engaging and overseeing capital campaign firms as necessary. Oversees ongoing development efforts. Build a Robust Donor Base: Develops and maintains key long-term relationships with donors and prospects. Communicate and Train: Trains and mentors Development Staff and communicates fundraising goals and progress throughout the organization. Performs miscellaneous job related duties as requested. Phoenix Children's Mission, Vision, & Values Mission To advance hope, healing and the best healthcare for children and their families Vision Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education. We realize this vision by: Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable
10/25/2025
Full time
Position Summary Foundation Director-Philanthropy This position will lead and manage a team of 5 philanthropy officers. With frontline focus, the Director will be a seasoned major gifts fundraiser responsible for securing gifts with an emphasis on $100,000 and above. This position reports to the Vice President, Individual Giving Phoenix Children's Values All Duties and Responsibilities must be performed in a manner consistent with and supportive of the Values of Phoenix Children's Hospital. • Family-Centered care that focuses on the needs of the child first and values the family as an important member of the care team • Excellence in clinical care, service and communication • Collaborative within our institution and with others who share our mission and goals • Leadership that sets the standard for pediatric health care today and innovations of the future • Accountability to our patients, community and each other for providing the best care in the most cost-effective way. Primary Duties Leadership and Team Management: • Lead and manage a team of 5 philanthropy officers • Train, manage, and mentor philanthropy officer team in principal and major gifts • Develop and manage timelines for various fundraising activities to ensure plans and critical fundraising processes are carried out in a timely manner • Meet annual activity and financial performance metrics for team Fundraising: • Manage a portfolio of 50-75 major/principal gifts prospects with emphasis on gifts of $100,000 and above. • Develop and implement thoughtful, strategic cultivation, solicitation and stewardship plans for prospective and current donors. • Build and manage a Philanthropic Advisory Board comprised of major and principal donors • Ensure regular contact with donors through various activities and communications especially through face-to-face meetings. • Identify and develop joint major giving opportunities in collaboration with colleagues and team members across the Foundation. • Develop expertise in hospital Centers of Excellence and service lines; serves as foundation liaison in assisting physicians, program directors and administration with capital and programmatic funding needs • Meet goal for individual portfolio work Qualifications Education Requirements 1. Bachelor's degree in related field Required 2. Master's degree, CFRE and experience in a medical or academic development setting Experience Requirements 1. Minimum of 10 years in fundraising, development or non-profit environment 2. Proven experience in securing principal gifts from individuals, possessing a thorough understanding of donor identification, cultivation, solicitation and demonstrated success in closing gifts of $1M and above. 3. Demonstrated ability to hire, plan, train, manage and mentor staff. 4. Demonstrated success in building long term philanthropic relationships while consistently meeting fundraising goals Special Skills & Requirements 1. Entrepreneurial Spirit: Takes initiative and actively seeks to deepen current donor relationships and to forge new ones. 2. Communications: Skilled in creating powerful, compelling written and oral communications for fundraising. Ability to convey complex ideas through brief, simple materials. Experience and credibility when presenting materials to external audiences. 3. Influencing: Gets others to accept ideas by using compelling strategy and data to create a win-win situation and responds appropriately to key stakeholders. 4. Collaboration: Effective at working with others to reach common goals and objectives. Required 5. Relationship Building: Skilled at establishing and cultivating strong relationships with peers, across different levels of the organization and externally. Working in close collaboration with the Vice President (VP), the Director of Foundation Development designs and executes on a comprehensive development strategy for the Phoenix Children's Foundation. The Director oversees and executes on both capital campaigns and ongoing fundraising efforts. This position also forms and manages the Phoenix Children's Foundation development team, and reports directly to the Vice President. Position Duties Leadership: Cultivates existing relationships with vendors with the goal of ensuring sufficient space and resources, and access to services. Develops and implements strategies that will maximize the synergies among program areas. Team Management and Development: Develops and implements a system to evaluate the skill, experience, and professional development needs of all staff. Implements a professional development program to address employee experience and skill gaps. Works with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees. Instills a sense of accountability among team members by modeling tight oversight of individual and organizational performance standards. Recruits, hires, and oversees training and orientation of all staff members. Design Development Strategy: Works with the management team to identify funds needed, preferred funding targets, and approaches. Form and Manage Development Team: Works with the VP and senior leadership team to form a Development Team. Oversees Development Team and identifies staffing needs for campaigns and ongoing development. Fundraising: Conducts research, prospecting, and applications to multiple donor sources. Manages capital campaigns, engaging and overseeing capital campaign firms as necessary. Oversees ongoing development efforts. Build a Robust Donor Base: Develops and maintains key long-term relationships with donors and prospects. Communicate and Train: Trains and mentors Development Staff and communicates fundraising goals and progress throughout the organization. Performs miscellaneous job related duties as requested. Phoenix Children's Mission, Vision, & Values Mission To advance hope, healing and the best healthcare for children and their families Vision Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education. We realize this vision by: Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable
Position Summary Foundation Director-Philanthropy This position will lead and manage a team of 5 philanthropy officers. With frontline focus, the Director will be a seasoned major gifts fundraiser responsible for securing gifts with an emphasis on $100,000 and above. This position reports to the Vice President, Individual Giving Phoenix Children's Values All Duties and Responsibilities must be performed in a manner consistent with and supportive of the Values of Phoenix Children's Hospital. • Family-Centered care that focuses on the needs of the child first and values the family as an important member of the care team • Excellence in clinical care, service and communication • Collaborative within our institution and with others who share our mission and goals • Leadership that sets the standard for pediatric health care today and innovations of the future • Accountability to our patients, community and each other for providing the best care in the most cost-effective way. Primary Duties Leadership and Team Management: • Lead and manage a team of 5 philanthropy officers • Train, manage, and mentor philanthropy officer team in principal and major gifts • Develop and manage timelines for various fundraising activities to ensure plans and critical fundraising processes are carried out in a timely manner • Meet annual activity and financial performance metrics for team Fundraising: • Manage a portfolio of 50-75 major/principal gifts prospects with emphasis on gifts of $100,000 and above. • Develop and implement thoughtful, strategic cultivation, solicitation and stewardship plans for prospective and current donors. • Build and manage a Philanthropic Advisory Board comprised of major and principal donors • Ensure regular contact with donors through various activities and communications especially through face-to-face meetings. • Identify and develop joint major giving opportunities in collaboration with colleagues and team members across the Foundation. • Develop expertise in hospital Centers of Excellence and service lines; serves as foundation liaison in assisting physicians, program directors and administration with capital and programmatic funding needs • Meet goal for individual portfolio work Qualifications Education Requirements 1. Bachelor's degree in related field Required 2. Master's degree, CFRE and experience in a medical or academic development setting Experience Requirements 1. Minimum of 10 years in fundraising, development or non-profit environment 2. Proven experience in securing principal gifts from individuals, possessing a thorough understanding of donor identification, cultivation, solicitation and demonstrated success in closing gifts of $1M and above. 3. Demonstrated ability to hire, plan, train, manage and mentor staff. 4. Demonstrated success in building long term philanthropic relationships while consistently meeting fundraising goals Special Skills & Requirements 1. Entrepreneurial Spirit: Takes initiative and actively seeks to deepen current donor relationships and to forge new ones. 2. Communications: Skilled in creating powerful, compelling written and oral communications for fundraising. Ability to convey complex ideas through brief, simple materials. Experience and credibility when presenting materials to external audiences. 3. Influencing: Gets others to accept ideas by using compelling strategy and data to create a win-win situation and responds appropriately to key stakeholders. 4. Collaboration: Effective at working with others to reach common goals and objectives. Required 5. Relationship Building: Skilled at establishing and cultivating strong relationships with peers, across different levels of the organization and externally. Working in close collaboration with the Vice President (VP), the Director of Foundation Development designs and executes on a comprehensive development strategy for the Phoenix Children's Foundation. The Director oversees and executes on both capital campaigns and ongoing fundraising efforts. This position also forms and manages the Phoenix Children's Foundation development team, and reports directly to the Vice President. Position Duties Leadership: Cultivates existing relationships with vendors with the goal of ensuring sufficient space and resources, and access to services. Develops and implements strategies that will maximize the synergies among program areas. Team Management and Development: Develops and implements a system to evaluate the skill, experience, and professional development needs of all staff. Implements a professional development program to address employee experience and skill gaps. Works with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees. Instills a sense of accountability among team members by modeling tight oversight of individual and organizational performance standards. Recruits, hires, and oversees training and orientation of all staff members. Design Development Strategy: Works with the management team to identify funds needed, preferred funding targets, and approaches. Form and Manage Development Team: Works with the VP and senior leadership team to form a Development Team. Oversees Development Team and identifies staffing needs for campaigns and ongoing development. Fundraising: Conducts research, prospecting, and applications to multiple donor sources. Manages capital campaigns, engaging and overseeing capital campaign firms as necessary. Oversees ongoing development efforts. Build a Robust Donor Base: Develops and maintains key long-term relationships with donors and prospects. Communicate and Train: Trains and mentors Development Staff and communicates fundraising goals and progress throughout the organization. Performs miscellaneous job related duties as requested. Phoenix Children's Mission, Vision, & Values Mission To advance hope, healing and the best healthcare for children and their families Vision Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education. We realize this vision by: Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable
10/25/2025
Full time
Position Summary Foundation Director-Philanthropy This position will lead and manage a team of 5 philanthropy officers. With frontline focus, the Director will be a seasoned major gifts fundraiser responsible for securing gifts with an emphasis on $100,000 and above. This position reports to the Vice President, Individual Giving Phoenix Children's Values All Duties and Responsibilities must be performed in a manner consistent with and supportive of the Values of Phoenix Children's Hospital. • Family-Centered care that focuses on the needs of the child first and values the family as an important member of the care team • Excellence in clinical care, service and communication • Collaborative within our institution and with others who share our mission and goals • Leadership that sets the standard for pediatric health care today and innovations of the future • Accountability to our patients, community and each other for providing the best care in the most cost-effective way. Primary Duties Leadership and Team Management: • Lead and manage a team of 5 philanthropy officers • Train, manage, and mentor philanthropy officer team in principal and major gifts • Develop and manage timelines for various fundraising activities to ensure plans and critical fundraising processes are carried out in a timely manner • Meet annual activity and financial performance metrics for team Fundraising: • Manage a portfolio of 50-75 major/principal gifts prospects with emphasis on gifts of $100,000 and above. • Develop and implement thoughtful, strategic cultivation, solicitation and stewardship plans for prospective and current donors. • Build and manage a Philanthropic Advisory Board comprised of major and principal donors • Ensure regular contact with donors through various activities and communications especially through face-to-face meetings. • Identify and develop joint major giving opportunities in collaboration with colleagues and team members across the Foundation. • Develop expertise in hospital Centers of Excellence and service lines; serves as foundation liaison in assisting physicians, program directors and administration with capital and programmatic funding needs • Meet goal for individual portfolio work Qualifications Education Requirements 1. Bachelor's degree in related field Required 2. Master's degree, CFRE and experience in a medical or academic development setting Experience Requirements 1. Minimum of 10 years in fundraising, development or non-profit environment 2. Proven experience in securing principal gifts from individuals, possessing a thorough understanding of donor identification, cultivation, solicitation and demonstrated success in closing gifts of $1M and above. 3. Demonstrated ability to hire, plan, train, manage and mentor staff. 4. Demonstrated success in building long term philanthropic relationships while consistently meeting fundraising goals Special Skills & Requirements 1. Entrepreneurial Spirit: Takes initiative and actively seeks to deepen current donor relationships and to forge new ones. 2. Communications: Skilled in creating powerful, compelling written and oral communications for fundraising. Ability to convey complex ideas through brief, simple materials. Experience and credibility when presenting materials to external audiences. 3. Influencing: Gets others to accept ideas by using compelling strategy and data to create a win-win situation and responds appropriately to key stakeholders. 4. Collaboration: Effective at working with others to reach common goals and objectives. Required 5. Relationship Building: Skilled at establishing and cultivating strong relationships with peers, across different levels of the organization and externally. Working in close collaboration with the Vice President (VP), the Director of Foundation Development designs and executes on a comprehensive development strategy for the Phoenix Children's Foundation. The Director oversees and executes on both capital campaigns and ongoing fundraising efforts. This position also forms and manages the Phoenix Children's Foundation development team, and reports directly to the Vice President. Position Duties Leadership: Cultivates existing relationships with vendors with the goal of ensuring sufficient space and resources, and access to services. Develops and implements strategies that will maximize the synergies among program areas. Team Management and Development: Develops and implements a system to evaluate the skill, experience, and professional development needs of all staff. Implements a professional development program to address employee experience and skill gaps. Works with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees. Instills a sense of accountability among team members by modeling tight oversight of individual and organizational performance standards. Recruits, hires, and oversees training and orientation of all staff members. Design Development Strategy: Works with the management team to identify funds needed, preferred funding targets, and approaches. Form and Manage Development Team: Works with the VP and senior leadership team to form a Development Team. Oversees Development Team and identifies staffing needs for campaigns and ongoing development. Fundraising: Conducts research, prospecting, and applications to multiple donor sources. Manages capital campaigns, engaging and overseeing capital campaign firms as necessary. Oversees ongoing development efforts. Build a Robust Donor Base: Develops and maintains key long-term relationships with donors and prospects. Communicate and Train: Trains and mentors Development Staff and communicates fundraising goals and progress throughout the organization. Performs miscellaneous job related duties as requested. Phoenix Children's Mission, Vision, & Values Mission To advance hope, healing and the best healthcare for children and their families Vision Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education. We realize this vision by: Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable
Position Summary Foundation Director-Philanthropy This position will lead and manage a team of 5 philanthropy officers. With frontline focus, the Director will be a seasoned major gifts fundraiser responsible for securing gifts with an emphasis on $100,000 and above. This position reports to the Vice President, Individual Giving Phoenix Children's Values All Duties and Responsibilities must be performed in a manner consistent with and supportive of the Values of Phoenix Children's Hospital. • Family-Centered care that focuses on the needs of the child first and values the family as an important member of the care team • Excellence in clinical care, service and communication • Collaborative within our institution and with others who share our mission and goals • Leadership that sets the standard for pediatric health care today and innovations of the future • Accountability to our patients, community and each other for providing the best care in the most cost-effective way. Primary Duties Leadership and Team Management: • Lead and manage a team of 5 philanthropy officers • Train, manage, and mentor philanthropy officer team in principal and major gifts • Develop and manage timelines for various fundraising activities to ensure plans and critical fundraising processes are carried out in a timely manner • Meet annual activity and financial performance metrics for team Fundraising: • Manage a portfolio of 50-75 major/principal gifts prospects with emphasis on gifts of $100,000 and above. • Develop and implement thoughtful, strategic cultivation, solicitation and stewardship plans for prospective and current donors. • Build and manage a Philanthropic Advisory Board comprised of major and principal donors • Ensure regular contact with donors through various activities and communications especially through face-to-face meetings. • Identify and develop joint major giving opportunities in collaboration with colleagues and team members across the Foundation. • Develop expertise in hospital Centers of Excellence and service lines; serves as foundation liaison in assisting physicians, program directors and administration with capital and programmatic funding needs • Meet goal for individual portfolio work Qualifications Education Requirements 1. Bachelor's degree in related field Required 2. Master's degree, CFRE and experience in a medical or academic development setting Experience Requirements 1. Minimum of 10 years in fundraising, development or non-profit environment 2. Proven experience in securing principal gifts from individuals, possessing a thorough understanding of donor identification, cultivation, solicitation and demonstrated success in closing gifts of $1M and above. 3. Demonstrated ability to hire, plan, train, manage and mentor staff. 4. Demonstrated success in building long term philanthropic relationships while consistently meeting fundraising goals Special Skills & Requirements 1. Entrepreneurial Spirit: Takes initiative and actively seeks to deepen current donor relationships and to forge new ones. 2. Communications: Skilled in creating powerful, compelling written and oral communications for fundraising. Ability to convey complex ideas through brief, simple materials. Experience and credibility when presenting materials to external audiences. 3. Influencing: Gets others to accept ideas by using compelling strategy and data to create a win-win situation and responds appropriately to key stakeholders. 4. Collaboration: Effective at working with others to reach common goals and objectives. Required 5. Relationship Building: Skilled at establishing and cultivating strong relationships with peers, across different levels of the organization and externally. Working in close collaboration with the Vice President (VP), the Director of Foundation Development designs and executes on a comprehensive development strategy for the Phoenix Children's Foundation. The Director oversees and executes on both capital campaigns and ongoing fundraising efforts. This position also forms and manages the Phoenix Children's Foundation development team, and reports directly to the Vice President. Position Duties Leadership: Cultivates existing relationships with vendors with the goal of ensuring sufficient space and resources, and access to services. Develops and implements strategies that will maximize the synergies among program areas. Team Management and Development: Develops and implements a system to evaluate the skill, experience, and professional development needs of all staff. Implements a professional development program to address employee experience and skill gaps. Works with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees. Instills a sense of accountability among team members by modeling tight oversight of individual and organizational performance standards. Recruits, hires, and oversees training and orientation of all staff members. Design Development Strategy: Works with the management team to identify funds needed, preferred funding targets, and approaches. Form and Manage Development Team: Works with the VP and senior leadership team to form a Development Team. Oversees Development Team and identifies staffing needs for campaigns and ongoing development. Fundraising: Conducts research, prospecting, and applications to multiple donor sources. Manages capital campaigns, engaging and overseeing capital campaign firms as necessary. Oversees ongoing development efforts. Build a Robust Donor Base: Develops and maintains key long-term relationships with donors and prospects. Communicate and Train: Trains and mentors Development Staff and communicates fundraising goals and progress throughout the organization. Performs miscellaneous job related duties as requested. Phoenix Children's Mission, Vision, & Values Mission To advance hope, healing and the best healthcare for children and their families Vision Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education. We realize this vision by: Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable
10/25/2025
Full time
Position Summary Foundation Director-Philanthropy This position will lead and manage a team of 5 philanthropy officers. With frontline focus, the Director will be a seasoned major gifts fundraiser responsible for securing gifts with an emphasis on $100,000 and above. This position reports to the Vice President, Individual Giving Phoenix Children's Values All Duties and Responsibilities must be performed in a manner consistent with and supportive of the Values of Phoenix Children's Hospital. • Family-Centered care that focuses on the needs of the child first and values the family as an important member of the care team • Excellence in clinical care, service and communication • Collaborative within our institution and with others who share our mission and goals • Leadership that sets the standard for pediatric health care today and innovations of the future • Accountability to our patients, community and each other for providing the best care in the most cost-effective way. Primary Duties Leadership and Team Management: • Lead and manage a team of 5 philanthropy officers • Train, manage, and mentor philanthropy officer team in principal and major gifts • Develop and manage timelines for various fundraising activities to ensure plans and critical fundraising processes are carried out in a timely manner • Meet annual activity and financial performance metrics for team Fundraising: • Manage a portfolio of 50-75 major/principal gifts prospects with emphasis on gifts of $100,000 and above. • Develop and implement thoughtful, strategic cultivation, solicitation and stewardship plans for prospective and current donors. • Build and manage a Philanthropic Advisory Board comprised of major and principal donors • Ensure regular contact with donors through various activities and communications especially through face-to-face meetings. • Identify and develop joint major giving opportunities in collaboration with colleagues and team members across the Foundation. • Develop expertise in hospital Centers of Excellence and service lines; serves as foundation liaison in assisting physicians, program directors and administration with capital and programmatic funding needs • Meet goal for individual portfolio work Qualifications Education Requirements 1. Bachelor's degree in related field Required 2. Master's degree, CFRE and experience in a medical or academic development setting Experience Requirements 1. Minimum of 10 years in fundraising, development or non-profit environment 2. Proven experience in securing principal gifts from individuals, possessing a thorough understanding of donor identification, cultivation, solicitation and demonstrated success in closing gifts of $1M and above. 3. Demonstrated ability to hire, plan, train, manage and mentor staff. 4. Demonstrated success in building long term philanthropic relationships while consistently meeting fundraising goals Special Skills & Requirements 1. Entrepreneurial Spirit: Takes initiative and actively seeks to deepen current donor relationships and to forge new ones. 2. Communications: Skilled in creating powerful, compelling written and oral communications for fundraising. Ability to convey complex ideas through brief, simple materials. Experience and credibility when presenting materials to external audiences. 3. Influencing: Gets others to accept ideas by using compelling strategy and data to create a win-win situation and responds appropriately to key stakeholders. 4. Collaboration: Effective at working with others to reach common goals and objectives. Required 5. Relationship Building: Skilled at establishing and cultivating strong relationships with peers, across different levels of the organization and externally. Working in close collaboration with the Vice President (VP), the Director of Foundation Development designs and executes on a comprehensive development strategy for the Phoenix Children's Foundation. The Director oversees and executes on both capital campaigns and ongoing fundraising efforts. This position also forms and manages the Phoenix Children's Foundation development team, and reports directly to the Vice President. Position Duties Leadership: Cultivates existing relationships with vendors with the goal of ensuring sufficient space and resources, and access to services. Develops and implements strategies that will maximize the synergies among program areas. Team Management and Development: Develops and implements a system to evaluate the skill, experience, and professional development needs of all staff. Implements a professional development program to address employee experience and skill gaps. Works with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees. Instills a sense of accountability among team members by modeling tight oversight of individual and organizational performance standards. Recruits, hires, and oversees training and orientation of all staff members. Design Development Strategy: Works with the management team to identify funds needed, preferred funding targets, and approaches. Form and Manage Development Team: Works with the VP and senior leadership team to form a Development Team. Oversees Development Team and identifies staffing needs for campaigns and ongoing development. Fundraising: Conducts research, prospecting, and applications to multiple donor sources. Manages capital campaigns, engaging and overseeing capital campaign firms as necessary. Oversees ongoing development efforts. Build a Robust Donor Base: Develops and maintains key long-term relationships with donors and prospects. Communicate and Train: Trains and mentors Development Staff and communicates fundraising goals and progress throughout the organization. Performs miscellaneous job related duties as requested. Phoenix Children's Mission, Vision, & Values Mission To advance hope, healing and the best healthcare for children and their families Vision Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education. We realize this vision by: Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable
Interim Program Director of Behavioral Health - Nationwide Travel (75% or more) - Full-time (Permanent) Horizon Health is seeking an Interim Program Director of Behavioral Health to travel nationwide. This is an Interim position until a full-time Program Director is hired, and hours of work and days are subject to the needs of the Program which operates on a 24 hour; seven days a week basis. Clinical Program Directors work in close contact with patients who have moderate to severe psychiatric concerns and/or behavioral issues. There is the possibility this position could be exposed to violent behavior from patients and/or behavioral issues as part of their daily duties. Responsibilities: Performs as liaison between Program, Hospital and Horizon; communicating information and needs appropriately Supports Hospital and Horizon missions, goals and objectives Provides leadership and direction in accordance with Hospital guidelines Provides clinical supervision for Program nursing, counseling, patient support and administrative staff Develops, in coordination with assigned VP, Clinical Practice, implements and updates all policies and procedures for the Program In coordination with the Hospital, ensures the Program meets and maintains all federal, state, local and accrediting bodies' regulations and standards Develops a 24-hour call process to handle emergency situations Defines the philosophy, goals and objectives of the treatment program under the direction of hospital administration, Horizon's clinical and operations staff, and in conjunction with the Medical Director Works with divisional and national support staff to ensure that the client hospital realizes maximum value from Horizon services Understands client hospital's expectations of Horizon and works to meet these expectations Directs departmental staff involved in multidisciplinary teams to address process improvements involving patients, employees, other customers or teams appropriately Promotes and develops positive, professional interaction with client hospital, senior management, peers and staff through effective written and verbal communication, listening and providing feedback in times of organizational change Collaborates with medical and clinical staff in coordinating and managing the medical and psychosocial treatment plans Participates in assessing and reassessing the program needs of the patient Supervises all patient care and sets guidelines for accurately reporting and recording of patient symptoms, reactions, and progress Develops processes to audit and coordinate ongoing education to ensure all staff are trained on proper documentation of all aspects of the patient's care Establishes a compassionate environment by providing emotional and psychological support to patients, families and friends Maintains patient privacy and confidentiality; and protects operations by keeping patient and program information confidential Provides recommendations to the Hospital to ensure sufficient staff to provide for patient care needs in keeping with appropriate regulatory requirements and staffing plan Operates within ethical standards Communicates and reviews Horizon and Hospital policies with staff Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and regulatory standards As needed, and using approved methods, assists in safely placing patients in seclusion or restraints; observes suicide/seclusion precautions; including physical requirements for physical holds and safe transport of patients. Note: This does not apply if the Program Director is the Community Education Director. Maintains continuity by documenting and communicating actions, irregularities, and continuing needs to the Hospital, VPO and VP, Clinical Practice Protects patients and employees by adhering to safety standards Completes all required staff competencies per program regulations in a timely manner Ensures operations of equipment by completing preventive maintenance requirements; calling for repairs; and evaluating new equipment and techniques Provides feedback to supervisor on ongoing basis in regards to concerns, improvements, changes, etc. Ensures employee folders are complete and in compliance with Hospital, Horizon, state and Federal requirements Serves on assigned committees and attends all Program, Hospital, Horizon, provider and staff meetings as required Recruits, interviews, and selects qualified staff for the Program. Provides for professional growth and development of staff through identification of needs, development of individual training plans and participation in training programs Monitors personnel performance on a continuous basis Conducts regular performance evaluations for staff Develops and submits annual Quality Improvement Plan; this plan is based on the identified clinical performance issues, internal clinical audit findings, recommendations from the VPCE and needs of the hospital Counsels employees, and, as necessary, takes appropriate disciplinary action for infractions of standards and policies Collaborates with the Medical Director in the maintenance of the program milieu Leads an aggressive referral development program that produces an appropriate census for the Program; adheres to productivity targets Manages Program budget development and monitoring as required by the hospital and Horizon Displays good working knowledge of contractual relationship, understands the goals of the client hospital administration and works to meet these goals Implements quality improvement goals and objectives on the Program in a timely fashion Provides feedback to client hospital on an ongoing basis in regards to concerns, improvements, changes, etc. Prepares and disseminates written reports and completes required follow up on activities as defined by Horizon guidelines. Prepares and submits all operational tasks/documentation (census report, PIORS) as required by Horizon Ensures all marketing reports are completed in an accurate and informative fashion, and meets designated time constraints Ensures Horizon Plus is used properly Together with Horizon divisional and support center staff, conducts formal marketing research, develops program design, and creates proposals for needed specialty programs Collects data to provide input and/or feedback to customers (i.e., teams, supervisors, co-workers, nursing agencies, hospital administration) to improve work quality and/or productivity Follows procedures of CQI +, if applicable Other duties as assigned Job Requirements: Graduate Degree License / Certification CPR certification Minimum five years' experience preferred with appropriate education Benefit Highlights: Competitive Compensation Excellent Medical, Dental, Vision, and Prescription Drug Plan 401(K) with company match and discounted stock plan Long and Short-term Disability Flexible Spending Accounts; Healthcare Savings Account Life Insurance Career development opportunities within the company Tuition Assistance Rewarding work environment - Enjoy going to work everyday! About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. EOE For more information on this position, email Oscar Hernandez, Horizon Health Corporation, Senior Executive Recruiter at EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. . click apply for full job details
10/25/2025
Full time
Interim Program Director of Behavioral Health - Nationwide Travel (75% or more) - Full-time (Permanent) Horizon Health is seeking an Interim Program Director of Behavioral Health to travel nationwide. This is an Interim position until a full-time Program Director is hired, and hours of work and days are subject to the needs of the Program which operates on a 24 hour; seven days a week basis. Clinical Program Directors work in close contact with patients who have moderate to severe psychiatric concerns and/or behavioral issues. There is the possibility this position could be exposed to violent behavior from patients and/or behavioral issues as part of their daily duties. Responsibilities: Performs as liaison between Program, Hospital and Horizon; communicating information and needs appropriately Supports Hospital and Horizon missions, goals and objectives Provides leadership and direction in accordance with Hospital guidelines Provides clinical supervision for Program nursing, counseling, patient support and administrative staff Develops, in coordination with assigned VP, Clinical Practice, implements and updates all policies and procedures for the Program In coordination with the Hospital, ensures the Program meets and maintains all federal, state, local and accrediting bodies' regulations and standards Develops a 24-hour call process to handle emergency situations Defines the philosophy, goals and objectives of the treatment program under the direction of hospital administration, Horizon's clinical and operations staff, and in conjunction with the Medical Director Works with divisional and national support staff to ensure that the client hospital realizes maximum value from Horizon services Understands client hospital's expectations of Horizon and works to meet these expectations Directs departmental staff involved in multidisciplinary teams to address process improvements involving patients, employees, other customers or teams appropriately Promotes and develops positive, professional interaction with client hospital, senior management, peers and staff through effective written and verbal communication, listening and providing feedback in times of organizational change Collaborates with medical and clinical staff in coordinating and managing the medical and psychosocial treatment plans Participates in assessing and reassessing the program needs of the patient Supervises all patient care and sets guidelines for accurately reporting and recording of patient symptoms, reactions, and progress Develops processes to audit and coordinate ongoing education to ensure all staff are trained on proper documentation of all aspects of the patient's care Establishes a compassionate environment by providing emotional and psychological support to patients, families and friends Maintains patient privacy and confidentiality; and protects operations by keeping patient and program information confidential Provides recommendations to the Hospital to ensure sufficient staff to provide for patient care needs in keeping with appropriate regulatory requirements and staffing plan Operates within ethical standards Communicates and reviews Horizon and Hospital policies with staff Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and regulatory standards As needed, and using approved methods, assists in safely placing patients in seclusion or restraints; observes suicide/seclusion precautions; including physical requirements for physical holds and safe transport of patients. Note: This does not apply if the Program Director is the Community Education Director. Maintains continuity by documenting and communicating actions, irregularities, and continuing needs to the Hospital, VPO and VP, Clinical Practice Protects patients and employees by adhering to safety standards Completes all required staff competencies per program regulations in a timely manner Ensures operations of equipment by completing preventive maintenance requirements; calling for repairs; and evaluating new equipment and techniques Provides feedback to supervisor on ongoing basis in regards to concerns, improvements, changes, etc. Ensures employee folders are complete and in compliance with Hospital, Horizon, state and Federal requirements Serves on assigned committees and attends all Program, Hospital, Horizon, provider and staff meetings as required Recruits, interviews, and selects qualified staff for the Program. Provides for professional growth and development of staff through identification of needs, development of individual training plans and participation in training programs Monitors personnel performance on a continuous basis Conducts regular performance evaluations for staff Develops and submits annual Quality Improvement Plan; this plan is based on the identified clinical performance issues, internal clinical audit findings, recommendations from the VPCE and needs of the hospital Counsels employees, and, as necessary, takes appropriate disciplinary action for infractions of standards and policies Collaborates with the Medical Director in the maintenance of the program milieu Leads an aggressive referral development program that produces an appropriate census for the Program; adheres to productivity targets Manages Program budget development and monitoring as required by the hospital and Horizon Displays good working knowledge of contractual relationship, understands the goals of the client hospital administration and works to meet these goals Implements quality improvement goals and objectives on the Program in a timely fashion Provides feedback to client hospital on an ongoing basis in regards to concerns, improvements, changes, etc. Prepares and disseminates written reports and completes required follow up on activities as defined by Horizon guidelines. Prepares and submits all operational tasks/documentation (census report, PIORS) as required by Horizon Ensures all marketing reports are completed in an accurate and informative fashion, and meets designated time constraints Ensures Horizon Plus is used properly Together with Horizon divisional and support center staff, conducts formal marketing research, develops program design, and creates proposals for needed specialty programs Collects data to provide input and/or feedback to customers (i.e., teams, supervisors, co-workers, nursing agencies, hospital administration) to improve work quality and/or productivity Follows procedures of CQI +, if applicable Other duties as assigned Job Requirements: Graduate Degree License / Certification CPR certification Minimum five years' experience preferred with appropriate education Benefit Highlights: Competitive Compensation Excellent Medical, Dental, Vision, and Prescription Drug Plan 401(K) with company match and discounted stock plan Long and Short-term Disability Flexible Spending Accounts; Healthcare Savings Account Life Insurance Career development opportunities within the company Tuition Assistance Rewarding work environment - Enjoy going to work everyday! About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. EOE For more information on this position, email Oscar Hernandez, Horizon Health Corporation, Senior Executive Recruiter at EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. . click apply for full job details
Lifeline Center For Child Development
Amherst, New York
Program Director - Child & Family Clinic and Lifeline Center About Lifeline Center Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities. Position Overview The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement - fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles. Key Responsibilities Program Oversight: Lead all operational and clinical functions of the Child & Family Clinic. Staff Supervision: Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision. Clinical Leadership: Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation. Quality & Compliance: Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics. Partnership & Collaboration: Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families. Program Development: Identify opportunities for innovation, expansion, and integration of new services to meet community needs. Data & Evaluation: Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives. Community Engagement: Represent Lifeline in external meetings, community outreach, and cross-agency collaborations. Qualifications Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure. Minimum of 5 years of progressive clinical leadership experience in mental health or child/family services. Strong background in supervision, evidence-based practices, and trauma-informed care. Proven experience with program evaluation, compliance, and data-informed management. Commitment to equity, inclusion, and culturally responsive practice; bilingual (English/Spanish or other languages) strongly preferred. Excellent organizational, communication, and interpersonal skills. Compensation $90-95K Annually Comprehensive Benefits Merit Based Bonus Opportunity To Apply: Send your resume and cover letter to tsimon with the subject line "Program Director - Child & Family Clinic."
10/25/2025
Full time
Program Director - Child & Family Clinic and Lifeline Center About Lifeline Center Lifeline Center for Child Development is a mission-driven, trauma-informed organization dedicated to supporting the mental health and emotional well-being of children and families. Our Child & Family Clinic provides comprehensive, culturally responsive, evidence-based services to promote healing, resilience, and growth across diverse communities. Position Overview The Program Director provides clinical, strategic and operational leadership for the Child & Family Clinic. This role ensures the highest quality of clinical care, compliance, and program fidelity. The Director oversees daily operations, staff supervision, program development, and data-driven improvement - fostering a collaborative, learning-oriented environment grounded in trauma-informed and culturally responsive principles. Key Responsibilities Program Oversight: Lead all operational and clinical functions of the Child & Family Clinic. Staff Supervision: Recruit, train, and supervise multidisciplinary clinical staff; promote ongoing professional growth and reflective supervision. Clinical Leadership: Ensure fidelity to evidence-based models and high standards of trauma-informed care; review complex cases and provide clinical consultation. Quality & Compliance: Oversee documentation in the EHR; ensure compliance with OMH, Medicaid, and grant standards; monitor outcomes and key performance metrics. Partnership & Collaboration: Serve as the primary liaison with funders, community partners, and internal departments to coordinate systems of care for children and families. Program Development: Identify opportunities for innovation, expansion, and integration of new services to meet community needs. Data & Evaluation: Collaborate with the Evaluator to collect, analyze, and report on program data; lead quality improvement and outcomes initiatives. Community Engagement: Represent Lifeline in external meetings, community outreach, and cross-agency collaborations. Qualifications Advanced degree (LCSW, LMHC, PhD, PsyD, or equivalent) and active New York State licensure. Minimum of 5 years of progressive clinical leadership experience in mental health or child/family services. Strong background in supervision, evidence-based practices, and trauma-informed care. Proven experience with program evaluation, compliance, and data-informed management. Commitment to equity, inclusion, and culturally responsive practice; bilingual (English/Spanish or other languages) strongly preferred. Excellent organizational, communication, and interpersonal skills. Compensation $90-95K Annually Comprehensive Benefits Merit Based Bonus Opportunity To Apply: Send your resume and cover letter to tsimon with the subject line "Program Director - Child & Family Clinic."
Position Summary Foundation Director-Philanthropy This position will lead and manage a team of 5 philanthropy officers. With frontline focus, the Director will be a seasoned major gifts fundraiser responsible for securing gifts with an emphasis on $100,000 and above. This position reports to the Vice President, Individual Giving Phoenix Children's Values All Duties and Responsibilities must be performed in a manner consistent with and supportive of the Values of Phoenix Children's Hospital. • Family-Centered care that focuses on the needs of the child first and values the family as an important member of the care team • Excellence in clinical care, service and communication • Collaborative within our institution and with others who share our mission and goals • Leadership that sets the standard for pediatric health care today and innovations of the future • Accountability to our patients, community and each other for providing the best care in the most cost-effective way. Primary Duties Leadership and Team Management: • Lead and manage a team of 5 philanthropy officers • Train, manage, and mentor philanthropy officer team in principal and major gifts • Develop and manage timelines for various fundraising activities to ensure plans and critical fundraising processes are carried out in a timely manner • Meet annual activity and financial performance metrics for team Fundraising: • Manage a portfolio of 50-75 major/principal gifts prospects with emphasis on gifts of $100,000 and above. • Develop and implement thoughtful, strategic cultivation, solicitation and stewardship plans for prospective and current donors. • Build and manage a Philanthropic Advisory Board comprised of major and principal donors • Ensure regular contact with donors through various activities and communications especially through face-to-face meetings. • Identify and develop joint major giving opportunities in collaboration with colleagues and team members across the Foundation. • Develop expertise in hospital Centers of Excellence and service lines; serves as foundation liaison in assisting physicians, program directors and administration with capital and programmatic funding needs • Meet goal for individual portfolio work Qualifications Education Requirements 1. Bachelor's degree in related field Required 2. Master's degree, CFRE and experience in a medical or academic development setting Experience Requirements 1. Minimum of 10 years in fundraising, development or non-profit environment 2. Proven experience in securing principal gifts from individuals, possessing a thorough understanding of donor identification, cultivation, solicitation and demonstrated success in closing gifts of $1M and above. 3. Demonstrated ability to hire, plan, train, manage and mentor staff. 4. Demonstrated success in building long term philanthropic relationships while consistently meeting fundraising goals Special Skills & Requirements 1. Entrepreneurial Spirit: Takes initiative and actively seeks to deepen current donor relationships and to forge new ones. 2. Communications: Skilled in creating powerful, compelling written and oral communications for fundraising. Ability to convey complex ideas through brief, simple materials. Experience and credibility when presenting materials to external audiences. 3. Influencing: Gets others to accept ideas by using compelling strategy and data to create a win-win situation and responds appropriately to key stakeholders. 4. Collaboration: Effective at working with others to reach common goals and objectives. Required 5. Relationship Building: Skilled at establishing and cultivating strong relationships with peers, across different levels of the organization and externally. Working in close collaboration with the Vice President (VP), the Director of Foundation Development designs and executes on a comprehensive development strategy for the Phoenix Children's Foundation. The Director oversees and executes on both capital campaigns and ongoing fundraising efforts. This position also forms and manages the Phoenix Children's Foundation development team, and reports directly to the Vice President. Position Duties Leadership: Cultivates existing relationships with vendors with the goal of ensuring sufficient space and resources, and access to services. Develops and implements strategies that will maximize the synergies among program areas. Team Management and Development: Develops and implements a system to evaluate the skill, experience, and professional development needs of all staff. Implements a professional development program to address employee experience and skill gaps. Works with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees. Instills a sense of accountability among team members by modeling tight oversight of individual and organizational performance standards. Recruits, hires, and oversees training and orientation of all staff members. Design Development Strategy: Works with the management team to identify funds needed, preferred funding targets, and approaches. Form and Manage Development Team: Works with the VP and senior leadership team to form a Development Team. Oversees Development Team and identifies staffing needs for campaigns and ongoing development. Fundraising: Conducts research, prospecting, and applications to multiple donor sources. Manages capital campaigns, engaging and overseeing capital campaign firms as necessary. Oversees ongoing development efforts. Build a Robust Donor Base: Develops and maintains key long-term relationships with donors and prospects. Communicate and Train: Trains and mentors Development Staff and communicates fundraising goals and progress throughout the organization. Performs miscellaneous job related duties as requested. Phoenix Children's Mission, Vision, & Values Mission To advance hope, healing and the best healthcare for children and their families Vision Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education. We realize this vision by: Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable
10/25/2025
Full time
Position Summary Foundation Director-Philanthropy This position will lead and manage a team of 5 philanthropy officers. With frontline focus, the Director will be a seasoned major gifts fundraiser responsible for securing gifts with an emphasis on $100,000 and above. This position reports to the Vice President, Individual Giving Phoenix Children's Values All Duties and Responsibilities must be performed in a manner consistent with and supportive of the Values of Phoenix Children's Hospital. • Family-Centered care that focuses on the needs of the child first and values the family as an important member of the care team • Excellence in clinical care, service and communication • Collaborative within our institution and with others who share our mission and goals • Leadership that sets the standard for pediatric health care today and innovations of the future • Accountability to our patients, community and each other for providing the best care in the most cost-effective way. Primary Duties Leadership and Team Management: • Lead and manage a team of 5 philanthropy officers • Train, manage, and mentor philanthropy officer team in principal and major gifts • Develop and manage timelines for various fundraising activities to ensure plans and critical fundraising processes are carried out in a timely manner • Meet annual activity and financial performance metrics for team Fundraising: • Manage a portfolio of 50-75 major/principal gifts prospects with emphasis on gifts of $100,000 and above. • Develop and implement thoughtful, strategic cultivation, solicitation and stewardship plans for prospective and current donors. • Build and manage a Philanthropic Advisory Board comprised of major and principal donors • Ensure regular contact with donors through various activities and communications especially through face-to-face meetings. • Identify and develop joint major giving opportunities in collaboration with colleagues and team members across the Foundation. • Develop expertise in hospital Centers of Excellence and service lines; serves as foundation liaison in assisting physicians, program directors and administration with capital and programmatic funding needs • Meet goal for individual portfolio work Qualifications Education Requirements 1. Bachelor's degree in related field Required 2. Master's degree, CFRE and experience in a medical or academic development setting Experience Requirements 1. Minimum of 10 years in fundraising, development or non-profit environment 2. Proven experience in securing principal gifts from individuals, possessing a thorough understanding of donor identification, cultivation, solicitation and demonstrated success in closing gifts of $1M and above. 3. Demonstrated ability to hire, plan, train, manage and mentor staff. 4. Demonstrated success in building long term philanthropic relationships while consistently meeting fundraising goals Special Skills & Requirements 1. Entrepreneurial Spirit: Takes initiative and actively seeks to deepen current donor relationships and to forge new ones. 2. Communications: Skilled in creating powerful, compelling written and oral communications for fundraising. Ability to convey complex ideas through brief, simple materials. Experience and credibility when presenting materials to external audiences. 3. Influencing: Gets others to accept ideas by using compelling strategy and data to create a win-win situation and responds appropriately to key stakeholders. 4. Collaboration: Effective at working with others to reach common goals and objectives. Required 5. Relationship Building: Skilled at establishing and cultivating strong relationships with peers, across different levels of the organization and externally. Working in close collaboration with the Vice President (VP), the Director of Foundation Development designs and executes on a comprehensive development strategy for the Phoenix Children's Foundation. The Director oversees and executes on both capital campaigns and ongoing fundraising efforts. This position also forms and manages the Phoenix Children's Foundation development team, and reports directly to the Vice President. Position Duties Leadership: Cultivates existing relationships with vendors with the goal of ensuring sufficient space and resources, and access to services. Develops and implements strategies that will maximize the synergies among program areas. Team Management and Development: Develops and implements a system to evaluate the skill, experience, and professional development needs of all staff. Implements a professional development program to address employee experience and skill gaps. Works with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees. Instills a sense of accountability among team members by modeling tight oversight of individual and organizational performance standards. Recruits, hires, and oversees training and orientation of all staff members. Design Development Strategy: Works with the management team to identify funds needed, preferred funding targets, and approaches. Form and Manage Development Team: Works with the VP and senior leadership team to form a Development Team. Oversees Development Team and identifies staffing needs for campaigns and ongoing development. Fundraising: Conducts research, prospecting, and applications to multiple donor sources. Manages capital campaigns, engaging and overseeing capital campaign firms as necessary. Oversees ongoing development efforts. Build a Robust Donor Base: Develops and maintains key long-term relationships with donors and prospects. Communicate and Train: Trains and mentors Development Staff and communicates fundraising goals and progress throughout the organization. Performs miscellaneous job related duties as requested. Phoenix Children's Mission, Vision, & Values Mission To advance hope, healing and the best healthcare for children and their families Vision Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education. We realize this vision by: Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable
Trajector is where purpose meets progress. We specialize in medical evidence services that become the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you'll join a team of over 1,800 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time. Job Overview Are you a strategic growth leader with a passion for helping people that are living with disabilities to access the benefits they deserve? We're looking for a results-driven professional to lead the design, execution, and optimization of our company-wide referral ecosystem. As the Director of Referrals , you will be responsible for developing and executing the overarching referral growth strategy across all Trajector business lines - Trajector Medical, Trajector Disability, Outreach Legal, and Benefit Karma . Your mission is to dramatically expand the impact of our referral channels while reducing reliance on paid advertising as the primary source of new client acquisition. You'll collaborate directly with the Presidents of each business line, as well as leaders from Marketing, Customer Experience, Sales, and Operations, to build a seamless, scalable referral engine. This includes overseeing budgets, managing internal and external resources, and ensuring best-in-class tracking, reporting, and conversion optimization. About Our Perks, Compensation, & Benefits Competitive compensation ranging from $125,000 - $150,000 per year PLUS quarterly bonus. Medical, dental, vision, 401k program, and more. Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI. Joining a rapidly growing organization. Responsibilities Referral Strategy & Ownership Own and oversee the entire referral ecosystem across all Trajector business lines. Develop, implement, and optimize a company-wide referral growth strategy that aligns with business objectives and reduces dependency on paid media. Partner with executive leadership to define goals, KPIs, and budgets for referral-driven acquisition and retention. Cross-Functional Leadership Collaborate directly with the Presidents of each business line to identify and activate referral opportunities unique to their client profiles. Work with Marketing and Customer Experience teams to design referral campaigns, incentive programs, and messaging frameworks. Partner with Operations and Technology teams to ensure frictionless intake, tracking, and reporting of referred clients. Work alongside the Data Science and Business Analyst teams to ensure impeccable tracking of data. Vendor & Resource Management Identify, evaluate, and manage vendors, tools, and platforms that support referral and re-marketing initiatives. Oversee budgets and allocate resources effectively to maximize performance and ROI. Data, Tracking, & Reporting Ensure end-to-end visibility and accountability across all referral sources. Oversee referral attribution, tracking systems, and data analysis to inform decision-making. Deliver clear, actionable reports to the executive team highlighting performance, ROI, and growth opportunities. Team Leadership & Enablement Lead and mentor a high-performing team responsible for referral generation, re-engagement, and performance tracking. Develop playbooks, training, and internal campaigns to empower all client-facing teams (sales, collections, customer experience) to drive referrals confidently and compliantly. Foster a culture of innovation, ownership, and collaboration. Client Experience & Conversion Optimization Ensure that all referred clients experience a frictionless and high-quality onboarding journey. Collaborate with intake and operations teams to maximize referral conversion rates and satisfaction. Continuously refine processes, technology, and communication to increase participation and loyalty. Qualifications 10+ years of experience in growth, sales leadership, or referral program ownership, ideally within a service-based or multi-brand organization. Proven success designing and scaling referral ecosystems that drive measurable client acquisition. Strong cross-functional leadership with experience working alongside marketing, sales, and executive teams. Exceptional analytical and data visualization skills with a performance-driven mindset. Excellent communication and relationship management abilities. Deep alignment with our mission to serve individuals living with disabilities and help them access the benefits they've earned. Ability to work independently with little direct supervision. A proven ability to work with multiple different tools, CRMs, and technologies to deliver success. EEO Statement Trajector is an EOE/Veterans/Disabled/LGBTQ employer.
10/25/2025
Full time
Trajector is where purpose meets progress. We specialize in medical evidence services that become the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you'll join a team of over 1,800 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time. Job Overview Are you a strategic growth leader with a passion for helping people that are living with disabilities to access the benefits they deserve? We're looking for a results-driven professional to lead the design, execution, and optimization of our company-wide referral ecosystem. As the Director of Referrals , you will be responsible for developing and executing the overarching referral growth strategy across all Trajector business lines - Trajector Medical, Trajector Disability, Outreach Legal, and Benefit Karma . Your mission is to dramatically expand the impact of our referral channels while reducing reliance on paid advertising as the primary source of new client acquisition. You'll collaborate directly with the Presidents of each business line, as well as leaders from Marketing, Customer Experience, Sales, and Operations, to build a seamless, scalable referral engine. This includes overseeing budgets, managing internal and external resources, and ensuring best-in-class tracking, reporting, and conversion optimization. About Our Perks, Compensation, & Benefits Competitive compensation ranging from $125,000 - $150,000 per year PLUS quarterly bonus. Medical, dental, vision, 401k program, and more. Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI. Joining a rapidly growing organization. Responsibilities Referral Strategy & Ownership Own and oversee the entire referral ecosystem across all Trajector business lines. Develop, implement, and optimize a company-wide referral growth strategy that aligns with business objectives and reduces dependency on paid media. Partner with executive leadership to define goals, KPIs, and budgets for referral-driven acquisition and retention. Cross-Functional Leadership Collaborate directly with the Presidents of each business line to identify and activate referral opportunities unique to their client profiles. Work with Marketing and Customer Experience teams to design referral campaigns, incentive programs, and messaging frameworks. Partner with Operations and Technology teams to ensure frictionless intake, tracking, and reporting of referred clients. Work alongside the Data Science and Business Analyst teams to ensure impeccable tracking of data. Vendor & Resource Management Identify, evaluate, and manage vendors, tools, and platforms that support referral and re-marketing initiatives. Oversee budgets and allocate resources effectively to maximize performance and ROI. Data, Tracking, & Reporting Ensure end-to-end visibility and accountability across all referral sources. Oversee referral attribution, tracking systems, and data analysis to inform decision-making. Deliver clear, actionable reports to the executive team highlighting performance, ROI, and growth opportunities. Team Leadership & Enablement Lead and mentor a high-performing team responsible for referral generation, re-engagement, and performance tracking. Develop playbooks, training, and internal campaigns to empower all client-facing teams (sales, collections, customer experience) to drive referrals confidently and compliantly. Foster a culture of innovation, ownership, and collaboration. Client Experience & Conversion Optimization Ensure that all referred clients experience a frictionless and high-quality onboarding journey. Collaborate with intake and operations teams to maximize referral conversion rates and satisfaction. Continuously refine processes, technology, and communication to increase participation and loyalty. Qualifications 10+ years of experience in growth, sales leadership, or referral program ownership, ideally within a service-based or multi-brand organization. Proven success designing and scaling referral ecosystems that drive measurable client acquisition. Strong cross-functional leadership with experience working alongside marketing, sales, and executive teams. Exceptional analytical and data visualization skills with a performance-driven mindset. Excellent communication and relationship management abilities. Deep alignment with our mission to serve individuals living with disabilities and help them access the benefits they've earned. Ability to work independently with little direct supervision. A proven ability to work with multiple different tools, CRMs, and technologies to deliver success. EEO Statement Trajector is an EOE/Veterans/Disabled/LGBTQ employer.
Director of Assisted Living Are you ready to make a meaningful impact in the lives of older adults across Minnesota? LeadingAge Minnesota is seeking a Director of Assisted Living to provide expert guidance, support, and education to our members. In this role, you'll help assisted living communities thrive by delivering technical assistance, developing resources and training programs, and serving as a thought leader on licensure regulations and industry best practices. You'll also engage with committees, professional networks, and external stakeholders, representing the Association with state agencies and elected officials. By sharing timely insights through newsletters, webinars, and data analysis, you'll help shape policies and practices that ensure compassionate, high-quality care for older adults across the state. Best-in-Class Benefits and Perks: We value the time and efforts of our employees. Our commitment to your success is met with a competitive compensation of $110,000-120,000 annually, commensurate with experience, and an extensive benefits package including: Comprehensive health coverage: Medical, dental, and vision insurance provided Robust retirement planning: 401(k) plan available with employer matching Financial security: Life and disability insurance for added protection Flexible financial options: Health savings and flexible spending accounts offered Well-being and work-life balance: Paid time off and flexible schedules LeadingAge Minnesota operates in a hybrid work environment that requires in-office attendance three days a week and offers the option to work from home on Mondays and Fridays if desired. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture. What do you need to be successful as the Director of Assisted Living? Post-secondary education in Public Policy, Social Work, or a related field, with at least 7 years of direct experience in Minnesota-licensed assisted living; additional experience in housing-with-services models is a plus. Current Assisted Living Director (ALD) license required. Mastery of Minnesota assisted living licensure laws and regulations, with knowledge of state and federal housing regulations and landlord/tenant laws, is highly desired. Solid critical thinking and problem-solving abilities; ability to exercise sound professional judgment; mastery of public speaking and solid writing skills. Ability to communicate effectively with diverse stakeholders; travel as needed to support member communities across the state. LeadingAge Minnesota is committed to building and supporting a diverse and inclusive community, and strongly encourages candidates from underrepresented groups or those with experience working with diverse populations to apply. What you'll do as the Director of Assisted Living: Provide accurate and timely technical assistance to members on assisted living operations, licensure, and related services. Develop and oversee educational programs, resources, and curriculum to meet member needs and emerging industry trends. Represent the Association with external stakeholders, regulatory bodies, elected officials, and professional networks. Monitor and analyze relevant data, market trends, and policy issues to inform resources, advocacy, and member support. Facilitate committees, workgroups, and member engagement activities, including visits, communications, and recruitment efforts. About Us LeadingAge Minnesota is a statewide, not-for-profit organization dedicated to transforming and enhancing the aging experience. As a catalyst for innovation in aging services, we collaborate with over 50,000 caregivers to support more than 63,000 older adults daily across the state. From independent senior housing and assisted living communities to skilled care centers and adult day services, our members deliver compassionate, high-quality care wherever older adults call home. Together, we are shaping a future where aging is respected, valued, and full of purpose. Ready to embark on a journey where your work truly matters? Join us in shaping a brighter future. Your passion and our purpose can create a world of endless possibilities. Apply today and be the spark that ignites change! Please email your resume and cover letter to We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We will consider qualified applicants with criminal histories for employment.
10/25/2025
Full time
Director of Assisted Living Are you ready to make a meaningful impact in the lives of older adults across Minnesota? LeadingAge Minnesota is seeking a Director of Assisted Living to provide expert guidance, support, and education to our members. In this role, you'll help assisted living communities thrive by delivering technical assistance, developing resources and training programs, and serving as a thought leader on licensure regulations and industry best practices. You'll also engage with committees, professional networks, and external stakeholders, representing the Association with state agencies and elected officials. By sharing timely insights through newsletters, webinars, and data analysis, you'll help shape policies and practices that ensure compassionate, high-quality care for older adults across the state. Best-in-Class Benefits and Perks: We value the time and efforts of our employees. Our commitment to your success is met with a competitive compensation of $110,000-120,000 annually, commensurate with experience, and an extensive benefits package including: Comprehensive health coverage: Medical, dental, and vision insurance provided Robust retirement planning: 401(k) plan available with employer matching Financial security: Life and disability insurance for added protection Flexible financial options: Health savings and flexible spending accounts offered Well-being and work-life balance: Paid time off and flexible schedules LeadingAge Minnesota operates in a hybrid work environment that requires in-office attendance three days a week and offers the option to work from home on Mondays and Fridays if desired. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture. What do you need to be successful as the Director of Assisted Living? Post-secondary education in Public Policy, Social Work, or a related field, with at least 7 years of direct experience in Minnesota-licensed assisted living; additional experience in housing-with-services models is a plus. Current Assisted Living Director (ALD) license required. Mastery of Minnesota assisted living licensure laws and regulations, with knowledge of state and federal housing regulations and landlord/tenant laws, is highly desired. Solid critical thinking and problem-solving abilities; ability to exercise sound professional judgment; mastery of public speaking and solid writing skills. Ability to communicate effectively with diverse stakeholders; travel as needed to support member communities across the state. LeadingAge Minnesota is committed to building and supporting a diverse and inclusive community, and strongly encourages candidates from underrepresented groups or those with experience working with diverse populations to apply. What you'll do as the Director of Assisted Living: Provide accurate and timely technical assistance to members on assisted living operations, licensure, and related services. Develop and oversee educational programs, resources, and curriculum to meet member needs and emerging industry trends. Represent the Association with external stakeholders, regulatory bodies, elected officials, and professional networks. Monitor and analyze relevant data, market trends, and policy issues to inform resources, advocacy, and member support. Facilitate committees, workgroups, and member engagement activities, including visits, communications, and recruitment efforts. About Us LeadingAge Minnesota is a statewide, not-for-profit organization dedicated to transforming and enhancing the aging experience. As a catalyst for innovation in aging services, we collaborate with over 50,000 caregivers to support more than 63,000 older adults daily across the state. From independent senior housing and assisted living communities to skilled care centers and adult day services, our members deliver compassionate, high-quality care wherever older adults call home. Together, we are shaping a future where aging is respected, valued, and full of purpose. Ready to embark on a journey where your work truly matters? Join us in shaping a brighter future. Your passion and our purpose can create a world of endless possibilities. Apply today and be the spark that ignites change! Please email your resume and cover letter to We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We will consider qualified applicants with criminal histories for employment.