Community Support Facilitator Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels Pay Rate: $21.25 per hour Summary Provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Essential Functions The following are the essential functions of the position. An employee in this classification is responsible for carrying out these functions: 1. Provide group and/or individual support in the community as identified in the consumers Individualized Personal Plan. 2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members. 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. Act as advocate on behalf of consumers served. 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning. 9. Coordinates consumer programming with Centers activities, services, and staff. 10. Acts as a mandated abuse reporter. 11. Perform other duties as assigned, to assure efficiency of program services. Qualifications Required High school diploma, GED, or equivalent, plus two years of related experience working with people with disabilities or an approved combination of experience and education. Possession of a valid California drivers license and clear driving record. Approval by HOPEs insurance carrier may be required. Knowledge, Skills and Abilities 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills including use of computerized word program and data base. 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification. 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us Visit to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status. PI265c3e1cd5-
10/25/2025
Full time
Community Support Facilitator Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels Pay Rate: $21.25 per hour Summary Provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Essential Functions The following are the essential functions of the position. An employee in this classification is responsible for carrying out these functions: 1. Provide group and/or individual support in the community as identified in the consumers Individualized Personal Plan. 2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members. 3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 5. Act as advocate on behalf of consumers served. 6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning. 9. Coordinates consumer programming with Centers activities, services, and staff. 10. Acts as a mandated abuse reporter. 11. Perform other duties as assigned, to assure efficiency of program services. Qualifications Required High school diploma, GED, or equivalent, plus two years of related experience working with people with disabilities or an approved combination of experience and education. Possession of a valid California drivers license and clear driving record. Approval by HOPEs insurance carrier may be required. Knowledge, Skills and Abilities 1. A belief that all people are valued members of the community. 2. An understanding of the principles of normalization and commitment to community integration. 3. Ability to work independently and cooperatively as a member of the team. 4. Excellent communication and documentation skills including use of computerized word program and data base. 5. Knowledge and understanding of alternative communication systems and assistive technology. 6. CPR and First Aid certification. 7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 8. Ability to be flexible with scheduling and work in a consumer driven environment 9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us Visit to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status. PI265c3e1cd5-
8:00am-4:30pm/Monday-Friday Staples is business to business. You're what binds us together. When joining our Supply Chain team, you can feel right away that people are at the heart of what we do. You'll be surrounded by a team who is looking to make an impact on our customers, our community, and each other. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to deliver for customers. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services and expertise to our customers. What you'll be doing: As a Cover Delivery Driver, you will drive a variety of route assignments to cover for vacations and absences at least 50% of the time. You will provide outstanding customer service by helping to resolve problems and by accepting product returns as required. In this role, you will transport products safely and deliver office supplies on your assigned route to customers. At times, depending on volume, you will load vehicles. You will organize and load product for delivery utilizing the manifest assuring the most efficient delivery route and schedule. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. You will be a problem solver for our customers; providing customer support, accepting product returns, and will be empowered to make your customers' day. You're our brand on wheels! This is a critical role and you will be essential to the success of Staples Supply Chain as we deliver to our customers. What you bring to the table: An ability to be a safe and courteous driver who can navigate your way around a map and all kinds of weather and road conditions. An ability to make sound decisions, be it driving, parking, safety related and/or customer interaction related. An ability to learn and utilize software applications including a working knowledge of Microsoft Office-specifically Word and Excel. An ability to use technology including GPS and mobile Proof of Delivery (POD) devices. A personal commitment to your growth and development. An ability to bring new ideas that add efficiency and opportunities to grow the business. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. An ability and willingness to maintain cleanliness of vehicle including performing pre-trip vehicle inspections and reporting any maintenance concerns. Basic Qualifications: Must have a valid drivers' license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations. Ability to pass a DOT physical and drug screen (No THC) to the extent legally permissible. Must obtain a 6-month DOT medical card specific to the role. Basic English language skills (both verbal and written communications). Full-Time associates must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. Ability to lift up to 70lbs, push and pull items weighing up to 400 lbs with the assistance of hand carts/material handling equipment, and occasionally maneuver up to 130 lbs. Must wear safety composite shoes. Must be at least 21 years of age. Preferred Qualifications: High school diploma/GED or equivalent work experience. Minimum 1-year of truck driving experience (operating a 16ft or longer straight truck) or comparable driving experience. High volume / small package delivery experience. We Offer: Competitive Pay: $21.65-$23.90/hour Based on Experience Ability to earn additional compensation through our Safety Program. Receive a pair of work shoes after 30 days. Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/25/2025
Full time
8:00am-4:30pm/Monday-Friday Staples is business to business. You're what binds us together. When joining our Supply Chain team, you can feel right away that people are at the heart of what we do. You'll be surrounded by a team who is looking to make an impact on our customers, our community, and each other. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to deliver for customers. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services and expertise to our customers. What you'll be doing: As a Cover Delivery Driver, you will drive a variety of route assignments to cover for vacations and absences at least 50% of the time. You will provide outstanding customer service by helping to resolve problems and by accepting product returns as required. In this role, you will transport products safely and deliver office supplies on your assigned route to customers. At times, depending on volume, you will load vehicles. You will organize and load product for delivery utilizing the manifest assuring the most efficient delivery route and schedule. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. You will be a problem solver for our customers; providing customer support, accepting product returns, and will be empowered to make your customers' day. You're our brand on wheels! This is a critical role and you will be essential to the success of Staples Supply Chain as we deliver to our customers. What you bring to the table: An ability to be a safe and courteous driver who can navigate your way around a map and all kinds of weather and road conditions. An ability to make sound decisions, be it driving, parking, safety related and/or customer interaction related. An ability to learn and utilize software applications including a working knowledge of Microsoft Office-specifically Word and Excel. An ability to use technology including GPS and mobile Proof of Delivery (POD) devices. A personal commitment to your growth and development. An ability to bring new ideas that add efficiency and opportunities to grow the business. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. An ability and willingness to maintain cleanliness of vehicle including performing pre-trip vehicle inspections and reporting any maintenance concerns. Basic Qualifications: Must have a valid drivers' license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations. Ability to pass a DOT physical and drug screen (No THC) to the extent legally permissible. Must obtain a 6-month DOT medical card specific to the role. Basic English language skills (both verbal and written communications). Full-Time associates must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. Ability to lift up to 70lbs, push and pull items weighing up to 400 lbs with the assistance of hand carts/material handling equipment, and occasionally maneuver up to 130 lbs. Must wear safety composite shoes. Must be at least 21 years of age. Preferred Qualifications: High school diploma/GED or equivalent work experience. Minimum 1-year of truck driving experience (operating a 16ft or longer straight truck) or comparable driving experience. High volume / small package delivery experience. We Offer: Competitive Pay: $21.65-$23.90/hour Based on Experience Ability to earn additional compensation through our Safety Program. Receive a pair of work shoes after 30 days. Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Overview: Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team. Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities. Responsibilities: Leasing Consultant - Madison Park Apartment Homes (a premier class A 344-unit garden-style community located in North Thornton) - Thornton, CO This position may have the opportunity to float one day per week to one of our premiere downtown Denver properties! We are proud to have been voted by our employees as a 2024 and 2025 USA Best Workplace in USA TODAY , in the top 40 companies to work for by The Denver Post, and as a 2024 and 2025 Top 15 workplace in the Real Estate Industry ! As a key member of our property operations team, you will be responsible for: Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment home Managing the leasing/renewal process from start to finish Keeping an eye on what our competitors are doing by monitoring local market trends and updating property comparables Inspecting vacant apartment homes to ensure they are ready for our new residents to move in and enjoy Planning and coordinating fun and festive resident functions throughout the year Building strong working relationships with our residents by providing outstanding customer service Qualifications: 2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service Previous leasing experience is a plus but not a requirement Strong customer service orientation and presentation skills are necessary Working experience with MS Office Suite (Word, Excel, PowerPoint) Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant, or reservations agent is a plus What Simpson Can Offer You: As an industry leader, we understand what it takes to be successful in today's competitive marketplace. Just as you're unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position. Simpson is proud to offer you: Career apparel stipend Commission bonus on leases and renewals Substantial discount on rent (certain restrictions apply) Highly competitive compensation Health, dental, and vision insurance Flexible spending accounts Life and AD&D insurance Disability insurance 401(k) plan with company match Generous paid time off (PTO) program for full-time employees - all team members start at 15 days per year Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days Education reimbursement Why work for Simpson? You might want to ask one of our employees that question. Our business is focused on community and improving the lives of those around us. We aim to deliver happiness while managing our communities and residents, engaging in our local communities, and creating a rewarding experience for our employees. Our supportive community of team members are welcoming and celebrate each other's differences. Their commitment to service continues to strengthen the Simpson name. If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today! Pay Range: $18.81 - $19.43 per hour This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applications are accepted on an ongoing basis. Simpson Housing is an Equal Opportunity Employer Job type: Full-time Schedule: Friday, Saturday, Monday, and one other day, Day shift, Weekend availability Keyword Search: Real Estate, Leasing, Leases, Multifamily, Apartments, Resident Retention, Yardi, Sales, Hospitality, Hotel, Concierge, Guest Relations, Customer Relations, Front Desk, Leasing Agent Location : City: Thornton Location : State/Province: CO
10/24/2025
Full time
Overview: Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team. Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities. Responsibilities: Leasing Consultant - Madison Park Apartment Homes (a premier class A 344-unit garden-style community located in North Thornton) - Thornton, CO This position may have the opportunity to float one day per week to one of our premiere downtown Denver properties! We are proud to have been voted by our employees as a 2024 and 2025 USA Best Workplace in USA TODAY , in the top 40 companies to work for by The Denver Post, and as a 2024 and 2025 Top 15 workplace in the Real Estate Industry ! As a key member of our property operations team, you will be responsible for: Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment home Managing the leasing/renewal process from start to finish Keeping an eye on what our competitors are doing by monitoring local market trends and updating property comparables Inspecting vacant apartment homes to ensure they are ready for our new residents to move in and enjoy Planning and coordinating fun and festive resident functions throughout the year Building strong working relationships with our residents by providing outstanding customer service Qualifications: 2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service Previous leasing experience is a plus but not a requirement Strong customer service orientation and presentation skills are necessary Working experience with MS Office Suite (Word, Excel, PowerPoint) Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant, or reservations agent is a plus What Simpson Can Offer You: As an industry leader, we understand what it takes to be successful in today's competitive marketplace. Just as you're unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position. Simpson is proud to offer you: Career apparel stipend Commission bonus on leases and renewals Substantial discount on rent (certain restrictions apply) Highly competitive compensation Health, dental, and vision insurance Flexible spending accounts Life and AD&D insurance Disability insurance 401(k) plan with company match Generous paid time off (PTO) program for full-time employees - all team members start at 15 days per year Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days Education reimbursement Why work for Simpson? You might want to ask one of our employees that question. Our business is focused on community and improving the lives of those around us. We aim to deliver happiness while managing our communities and residents, engaging in our local communities, and creating a rewarding experience for our employees. Our supportive community of team members are welcoming and celebrate each other's differences. Their commitment to service continues to strengthen the Simpson name. If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today! Pay Range: $18.81 - $19.43 per hour This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applications are accepted on an ongoing basis. Simpson Housing is an Equal Opportunity Employer Job type: Full-time Schedule: Friday, Saturday, Monday, and one other day, Day shift, Weekend availability Keyword Search: Real Estate, Leasing, Leases, Multifamily, Apartments, Resident Retention, Yardi, Sales, Hospitality, Hotel, Concierge, Guest Relations, Customer Relations, Front Desk, Leasing Agent Location : City: Thornton Location : State/Province: CO
St. Jude Children's Research Hospital
Memphis, Tennessee
Job Overview At St. Jude Children's Research Hospital, our mission to advance cures and means of prevention for pediatric catastrophic diseases drives everything we do. As a key member of our Legal Department leadership team, the Deputy General Counsel will play a pivotal role in supporting this mission by providing strategic legal guidance to our executive leadership, faculty, and staff. In this role, you will collaborate with fellow Deputy General Counsels and departmental leaders to manage legal matters and mitigate risks. You will also supervise a team of lawyers and/or staff, fostering a culture of integrity, collaboration, and innovation. Your expertise will be instrumental in facilitating departmental and institutional strategic initiatives, guiding change management processes, and ensuring that our legal strategies align with St. Jude's core values. You will advise on a wide variety of issues such as conflicts of interest, healthcare regulatory compliance, research compliance, federal grants compliance, clinical trials contracting, biosafety, health care innovations, contracts, employment law issues, and/or medico-legal issues. Open to remote consideration. Job Responsibilities: Serve as a key resource on complex legal issues, and as a key legal/departmental contact in the absence of the Chief Legal Officer. Manage litigation and investigations while minimizing adverse publicity and other exposure. Review and approve law firm engagement letters and invoices and manages interactions with law firms, including around cost and responsiveness. Actively participate in resource planning and budget management. Attend leadership or Board committee meetings as requested by the Chief Legal Officer. Assist Chief Legal Officer in the preparation and presentation of materials to staff, internal committees, and Board of Governors, including giving those presentations when appropriate. Respond and interface with governmental agencies as needed. Closely coordinate and cooperate with peers to ensure all relevant legal aspects of the business operations are addressed, communicated, and escalated in a proactive and effective manner. Look at the pipeline of talent within Legal as an organizational pool - investing in future skills, spending time on development through feedback and coaching, and challenging high-potential members with different assignments. Perform other duties as assigned to meet the goals and objectives of the department and institution. Maintains regular and predictable attendance. Minimum Education and/or Training: Doctorate of Jurisprudence (JD) degree required from an accredited law school. Minimum Experience: Minimum Experience: 15+ years of experience in multiple specialized areas of the law, such as technology matters, international/foreign law matters, medico-legal advising, labor and employment, academic programs, clinical research, foreign law, insurance, privacy/data protection, health care compliance, grants and contracting, intellectual property, medical staff relations, non-profit tax issues, animal care and use, environmental health and safety, hospital operations, and accreditation matters. Significant experience contributing to development of strategy and oversight of legal function. Demonstrated experience in legal strategy development, operational mgmt., stakeholder mgmt., and/or budget mgmt. Experience building relationships/ influencing senior leaders and external community. Proven performance in earlier role/comparable role. Licensure, Registration and/or Certification Required by Law: Active license to practice law in at least one U.S. jurisdiction required. License to practice law in the State of Tennessee is required within nine (9) months from date of hire into the position. Registration as in-house counsel in lieu of a full license to practice is an option but must be obtained within six (6) months of date of hire into the position. Special Skills, Knowledge and Abilities: Defines and drives critical metrics to ensure strong customer orientation within team. Prevents customer escalations by exploring alternative solutions. Constantly identifies and implements process enhancements for better alignment with customer teams. Builds a culture of clear communication and accountability around goals. Can handle complex/ sensitive people issues. Has a strong focus on capability needs, development, talent sharing, and stretch assignments for own teams. Encourages a consistent structured approach to people development through development planning, coaching, and mentoring across teams. Has an overall enterprise talent focus. Looking at talent beyond own team from a skill composition perspective. Establishes and drives legal research and analysis processes and approaches across specialized areas of law. Guides teams in identification and investigation of relevant legal issues to support overall legal outcomes. Consistently anticipates potential legal issues or client concerns and proactively addresses them. Defines standardized and effective legal advisory processes across areas of law with focus on efficiency and risk minimization. Advises business leadership around co-creation of overall legal strategy based on understanding of business needs and emerging legislative climate. Drives planning and implementation of legal strategy/tactics for complex/sensitive litigation or regulatory proceedings. Builds internal connections and external partnerships across executive/leadership levels. Strategically understands stakeholder needs and manages expectations and relationships on a regular basis. Can handle highly sensitive or tough situations with social and emotional grace and maturity. Is able to clearly look for trends in data and draws out simple patterns from complex data and resolves issues. Thinks big picture and can connect the dots easily. Creates plans and recommendations that reflect an understanding of interactions among key institutional drivers (e.g., financial, patient, operations, people), audiences, content, and timing. Models resourcefulness by reaching out to people within and outside functional groups to get work done effectively. Keeps large teams/ departments energized and focused on high-quality results by leveraging data/ analytics-based approaches. Builds systems, processes, and capabilities that can set and deliver a high-performance culture. Drives the establishment, evolution, and implementation of processes/ approaches to optimize legal contracting outcomes across areas of law. Monitors changing external landscapes across areas of law and proposes strategic actions to address implications on institutional contracting approaches. Navigates strategic contract negotiations effectively showing advanced levels of emotional intelligence, situational awareness, and agility. Compensation In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $170,560 - $357,760 per year for the role of Deputy General Counsel. Explore our exceptional benefits ! St. Jude is an Equal Opportunity Employer No Search Firms St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
10/24/2025
Full time
Job Overview At St. Jude Children's Research Hospital, our mission to advance cures and means of prevention for pediatric catastrophic diseases drives everything we do. As a key member of our Legal Department leadership team, the Deputy General Counsel will play a pivotal role in supporting this mission by providing strategic legal guidance to our executive leadership, faculty, and staff. In this role, you will collaborate with fellow Deputy General Counsels and departmental leaders to manage legal matters and mitigate risks. You will also supervise a team of lawyers and/or staff, fostering a culture of integrity, collaboration, and innovation. Your expertise will be instrumental in facilitating departmental and institutional strategic initiatives, guiding change management processes, and ensuring that our legal strategies align with St. Jude's core values. You will advise on a wide variety of issues such as conflicts of interest, healthcare regulatory compliance, research compliance, federal grants compliance, clinical trials contracting, biosafety, health care innovations, contracts, employment law issues, and/or medico-legal issues. Open to remote consideration. Job Responsibilities: Serve as a key resource on complex legal issues, and as a key legal/departmental contact in the absence of the Chief Legal Officer. Manage litigation and investigations while minimizing adverse publicity and other exposure. Review and approve law firm engagement letters and invoices and manages interactions with law firms, including around cost and responsiveness. Actively participate in resource planning and budget management. Attend leadership or Board committee meetings as requested by the Chief Legal Officer. Assist Chief Legal Officer in the preparation and presentation of materials to staff, internal committees, and Board of Governors, including giving those presentations when appropriate. Respond and interface with governmental agencies as needed. Closely coordinate and cooperate with peers to ensure all relevant legal aspects of the business operations are addressed, communicated, and escalated in a proactive and effective manner. Look at the pipeline of talent within Legal as an organizational pool - investing in future skills, spending time on development through feedback and coaching, and challenging high-potential members with different assignments. Perform other duties as assigned to meet the goals and objectives of the department and institution. Maintains regular and predictable attendance. Minimum Education and/or Training: Doctorate of Jurisprudence (JD) degree required from an accredited law school. Minimum Experience: Minimum Experience: 15+ years of experience in multiple specialized areas of the law, such as technology matters, international/foreign law matters, medico-legal advising, labor and employment, academic programs, clinical research, foreign law, insurance, privacy/data protection, health care compliance, grants and contracting, intellectual property, medical staff relations, non-profit tax issues, animal care and use, environmental health and safety, hospital operations, and accreditation matters. Significant experience contributing to development of strategy and oversight of legal function. Demonstrated experience in legal strategy development, operational mgmt., stakeholder mgmt., and/or budget mgmt. Experience building relationships/ influencing senior leaders and external community. Proven performance in earlier role/comparable role. Licensure, Registration and/or Certification Required by Law: Active license to practice law in at least one U.S. jurisdiction required. License to practice law in the State of Tennessee is required within nine (9) months from date of hire into the position. Registration as in-house counsel in lieu of a full license to practice is an option but must be obtained within six (6) months of date of hire into the position. Special Skills, Knowledge and Abilities: Defines and drives critical metrics to ensure strong customer orientation within team. Prevents customer escalations by exploring alternative solutions. Constantly identifies and implements process enhancements for better alignment with customer teams. Builds a culture of clear communication and accountability around goals. Can handle complex/ sensitive people issues. Has a strong focus on capability needs, development, talent sharing, and stretch assignments for own teams. Encourages a consistent structured approach to people development through development planning, coaching, and mentoring across teams. Has an overall enterprise talent focus. Looking at talent beyond own team from a skill composition perspective. Establishes and drives legal research and analysis processes and approaches across specialized areas of law. Guides teams in identification and investigation of relevant legal issues to support overall legal outcomes. Consistently anticipates potential legal issues or client concerns and proactively addresses them. Defines standardized and effective legal advisory processes across areas of law with focus on efficiency and risk minimization. Advises business leadership around co-creation of overall legal strategy based on understanding of business needs and emerging legislative climate. Drives planning and implementation of legal strategy/tactics for complex/sensitive litigation or regulatory proceedings. Builds internal connections and external partnerships across executive/leadership levels. Strategically understands stakeholder needs and manages expectations and relationships on a regular basis. Can handle highly sensitive or tough situations with social and emotional grace and maturity. Is able to clearly look for trends in data and draws out simple patterns from complex data and resolves issues. Thinks big picture and can connect the dots easily. Creates plans and recommendations that reflect an understanding of interactions among key institutional drivers (e.g., financial, patient, operations, people), audiences, content, and timing. Models resourcefulness by reaching out to people within and outside functional groups to get work done effectively. Keeps large teams/ departments energized and focused on high-quality results by leveraging data/ analytics-based approaches. Builds systems, processes, and capabilities that can set and deliver a high-performance culture. Drives the establishment, evolution, and implementation of processes/ approaches to optimize legal contracting outcomes across areas of law. Monitors changing external landscapes across areas of law and proposes strategic actions to address implications on institutional contracting approaches. Navigates strategic contract negotiations effectively showing advanced levels of emotional intelligence, situational awareness, and agility. Compensation In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $170,560 - $357,760 per year for the role of Deputy General Counsel. Explore our exceptional benefits ! St. Jude is an Equal Opportunity Employer No Search Firms St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
St. Jude Children's Research Hospital
Memphis, Tennessee
Job Overview At St. Jude Children's Research Hospital, our mission to advance cures and means of prevention for pediatric catastrophic diseases drives everything we do. As a key member of our Legal Department leadership team, the Deputy General Counsel will play a pivotal role in supporting this mission by providing strategic legal guidance to our executive leadership, faculty, and staff. In this role, you will collaborate with fellow Deputy General Counsels and departmental leaders to manage legal matters and mitigate risks. You will also supervise a team of lawyers and/or staff, fostering a culture of integrity, collaboration, and innovation. Your expertise will be instrumental in facilitating departmental and institutional strategic initiatives, guiding change management processes, and ensuring that our legal strategies align with St. Jude's core values. You will advise on a wide variety of issues such as conflicts of interest, healthcare regulatory compliance, research compliance, federal grants compliance, clinical trials contracting, biosafety, health care innovations, contracts, employment law issues, and/or medico-legal issues. Open to remote consideration. Job Responsibilities: Serve as a key resource on complex legal issues, and as a key legal/departmental contact in the absence of the Chief Legal Officer. Manage litigation and investigations while minimizing adverse publicity and other exposure. Review and approve law firm engagement letters and invoices and manages interactions with law firms, including around cost and responsiveness. Actively participate in resource planning and budget management. Attend leadership or Board committee meetings as requested by the Chief Legal Officer. Assist Chief Legal Officer in the preparation and presentation of materials to staff, internal committees, and Board of Governors, including giving those presentations when appropriate. Respond and interface with governmental agencies as needed. Closely coordinate and cooperate with peers to ensure all relevant legal aspects of the business operations are addressed, communicated, and escalated in a proactive and effective manner. Look at the pipeline of talent within Legal as an organizational pool - investing in future skills, spending time on development through feedback and coaching, and challenging high-potential members with different assignments. Perform other duties as assigned to meet the goals and objectives of the department and institution. Maintains regular and predictable attendance. Minimum Education and/or Training: Doctorate of Jurisprudence (JD) degree required from an accredited law school. Minimum Experience: Minimum Experience: 15+ years of experience in multiple specialized areas of the law, such as technology matters, international/foreign law matters, medico-legal advising, labor and employment, academic programs, clinical research, foreign law, insurance, privacy/data protection, health care compliance, grants and contracting, intellectual property, medical staff relations, non-profit tax issues, animal care and use, environmental health and safety, hospital operations, and accreditation matters. Significant experience contributing to development of strategy and oversight of legal function. Demonstrated experience in legal strategy development, operational mgmt., stakeholder mgmt., and/or budget mgmt. Experience building relationships/ influencing senior leaders and external community. Proven performance in earlier role/comparable role. Licensure, Registration and/or Certification Required by Law: Active license to practice law in at least one U.S. jurisdiction required. License to practice law in the State of Tennessee is required within nine (9) months from date of hire into the position. Registration as in-house counsel in lieu of a full license to practice is an option but must be obtained within six (6) months of date of hire into the position. Special Skills, Knowledge and Abilities: Defines and drives critical metrics to ensure strong customer orientation within team. Prevents customer escalations by exploring alternative solutions. Constantly identifies and implements process enhancements for better alignment with customer teams. Builds a culture of clear communication and accountability around goals. Can handle complex/ sensitive people issues. Has a strong focus on capability needs, development, talent sharing, and stretch assignments for own teams. Encourages a consistent structured approach to people development through development planning, coaching, and mentoring across teams. Has an overall enterprise talent focus. Looking at talent beyond own team from a skill composition perspective. Establishes and drives legal research and analysis processes and approaches across specialized areas of law. Guides teams in identification and investigation of relevant legal issues to support overall legal outcomes. Consistently anticipates potential legal issues or client concerns and proactively addresses them. Defines standardized and effective legal advisory processes across areas of law with focus on efficiency and risk minimization. Advises business leadership around co-creation of overall legal strategy based on understanding of business needs and emerging legislative climate. Drives planning and implementation of legal strategy/tactics for complex/sensitive litigation or regulatory proceedings. Builds internal connections and external partnerships across executive/leadership levels. Strategically understands stakeholder needs and manages expectations and relationships on a regular basis. Can handle highly sensitive or tough situations with social and emotional grace and maturity. Is able to clearly look for trends in data and draws out simple patterns from complex data and resolves issues. Thinks big picture and can connect the dots easily. Creates plans and recommendations that reflect an understanding of interactions among key institutional drivers (e.g., financial, patient, operations, people), audiences, content, and timing. Models resourcefulness by reaching out to people within and outside functional groups to get work done effectively. Keeps large teams/ departments energized and focused on high-quality results by leveraging data/ analytics-based approaches. Builds systems, processes, and capabilities that can set and deliver a high-performance culture. Drives the establishment, evolution, and implementation of processes/ approaches to optimize legal contracting outcomes across areas of law. Monitors changing external landscapes across areas of law and proposes strategic actions to address implications on institutional contracting approaches. Navigates strategic contract negotiations effectively showing advanced levels of emotional intelligence, situational awareness, and agility. Compensation In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $170,560 - $357,760 per year for the role of Deputy General Counsel. Explore our exceptional benefits! St. Jude is an Equal Opportunity Employer No Search Firms St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
10/24/2025
Full time
Job Overview At St. Jude Children's Research Hospital, our mission to advance cures and means of prevention for pediatric catastrophic diseases drives everything we do. As a key member of our Legal Department leadership team, the Deputy General Counsel will play a pivotal role in supporting this mission by providing strategic legal guidance to our executive leadership, faculty, and staff. In this role, you will collaborate with fellow Deputy General Counsels and departmental leaders to manage legal matters and mitigate risks. You will also supervise a team of lawyers and/or staff, fostering a culture of integrity, collaboration, and innovation. Your expertise will be instrumental in facilitating departmental and institutional strategic initiatives, guiding change management processes, and ensuring that our legal strategies align with St. Jude's core values. You will advise on a wide variety of issues such as conflicts of interest, healthcare regulatory compliance, research compliance, federal grants compliance, clinical trials contracting, biosafety, health care innovations, contracts, employment law issues, and/or medico-legal issues. Open to remote consideration. Job Responsibilities: Serve as a key resource on complex legal issues, and as a key legal/departmental contact in the absence of the Chief Legal Officer. Manage litigation and investigations while minimizing adverse publicity and other exposure. Review and approve law firm engagement letters and invoices and manages interactions with law firms, including around cost and responsiveness. Actively participate in resource planning and budget management. Attend leadership or Board committee meetings as requested by the Chief Legal Officer. Assist Chief Legal Officer in the preparation and presentation of materials to staff, internal committees, and Board of Governors, including giving those presentations when appropriate. Respond and interface with governmental agencies as needed. Closely coordinate and cooperate with peers to ensure all relevant legal aspects of the business operations are addressed, communicated, and escalated in a proactive and effective manner. Look at the pipeline of talent within Legal as an organizational pool - investing in future skills, spending time on development through feedback and coaching, and challenging high-potential members with different assignments. Perform other duties as assigned to meet the goals and objectives of the department and institution. Maintains regular and predictable attendance. Minimum Education and/or Training: Doctorate of Jurisprudence (JD) degree required from an accredited law school. Minimum Experience: Minimum Experience: 15+ years of experience in multiple specialized areas of the law, such as technology matters, international/foreign law matters, medico-legal advising, labor and employment, academic programs, clinical research, foreign law, insurance, privacy/data protection, health care compliance, grants and contracting, intellectual property, medical staff relations, non-profit tax issues, animal care and use, environmental health and safety, hospital operations, and accreditation matters. Significant experience contributing to development of strategy and oversight of legal function. Demonstrated experience in legal strategy development, operational mgmt., stakeholder mgmt., and/or budget mgmt. Experience building relationships/ influencing senior leaders and external community. Proven performance in earlier role/comparable role. Licensure, Registration and/or Certification Required by Law: Active license to practice law in at least one U.S. jurisdiction required. License to practice law in the State of Tennessee is required within nine (9) months from date of hire into the position. Registration as in-house counsel in lieu of a full license to practice is an option but must be obtained within six (6) months of date of hire into the position. Special Skills, Knowledge and Abilities: Defines and drives critical metrics to ensure strong customer orientation within team. Prevents customer escalations by exploring alternative solutions. Constantly identifies and implements process enhancements for better alignment with customer teams. Builds a culture of clear communication and accountability around goals. Can handle complex/ sensitive people issues. Has a strong focus on capability needs, development, talent sharing, and stretch assignments for own teams. Encourages a consistent structured approach to people development through development planning, coaching, and mentoring across teams. Has an overall enterprise talent focus. Looking at talent beyond own team from a skill composition perspective. Establishes and drives legal research and analysis processes and approaches across specialized areas of law. Guides teams in identification and investigation of relevant legal issues to support overall legal outcomes. Consistently anticipates potential legal issues or client concerns and proactively addresses them. Defines standardized and effective legal advisory processes across areas of law with focus on efficiency and risk minimization. Advises business leadership around co-creation of overall legal strategy based on understanding of business needs and emerging legislative climate. Drives planning and implementation of legal strategy/tactics for complex/sensitive litigation or regulatory proceedings. Builds internal connections and external partnerships across executive/leadership levels. Strategically understands stakeholder needs and manages expectations and relationships on a regular basis. Can handle highly sensitive or tough situations with social and emotional grace and maturity. Is able to clearly look for trends in data and draws out simple patterns from complex data and resolves issues. Thinks big picture and can connect the dots easily. Creates plans and recommendations that reflect an understanding of interactions among key institutional drivers (e.g., financial, patient, operations, people), audiences, content, and timing. Models resourcefulness by reaching out to people within and outside functional groups to get work done effectively. Keeps large teams/ departments energized and focused on high-quality results by leveraging data/ analytics-based approaches. Builds systems, processes, and capabilities that can set and deliver a high-performance culture. Drives the establishment, evolution, and implementation of processes/ approaches to optimize legal contracting outcomes across areas of law. Monitors changing external landscapes across areas of law and proposes strategic actions to address implications on institutional contracting approaches. Navigates strategic contract negotiations effectively showing advanced levels of emotional intelligence, situational awareness, and agility. Compensation In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $170,560 - $357,760 per year for the role of Deputy General Counsel. Explore our exceptional benefits! St. Jude is an Equal Opportunity Employer No Search Firms St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
St. Jude Children's Research Hospital
Memphis, Tennessee
Job Overview At St. Jude Children's Research Hospital, our mission to advance cures and means of prevention for pediatric catastrophic diseases drives everything we do. As a key member of our Legal Department leadership team, the Deputy General Counsel will play a pivotal role in supporting this mission by providing strategic legal guidance to our executive leadership, faculty, and staff. In this role, you will collaborate with fellow Deputy General Counsels and departmental leaders to manage legal matters and mitigate risks. You will also supervise a team of lawyers and/or staff, fostering a culture of integrity, collaboration, and innovation. Your expertise will be instrumental in facilitating departmental and institutional strategic initiatives, guiding change management processes, and ensuring that our legal strategies align with St. Jude's core values. You will advise on a wide variety of issues such as conflicts of interest, healthcare regulatory compliance, research compliance, federal grants compliance, clinical trials contracting, biosafety, health care innovations, contracts, employment law issues, and/or medico-legal issues. Open to remote consideration. Job Responsibilities: Serve as a key resource on complex legal issues, and as a key legal/departmental contact in the absence of the Chief Legal Officer. Manage litigation and investigations while minimizing adverse publicity and other exposure. Review and approve law firm engagement letters and invoices and manages interactions with law firms, including around cost and responsiveness. Actively participate in resource planning and budget management. Attend leadership or Board committee meetings as requested by the Chief Legal Officer. Assist Chief Legal Officer in the preparation and presentation of materials to staff, internal committees, and Board of Governors, including giving those presentations when appropriate. Respond and interface with governmental agencies as needed. Closely coordinate and cooperate with peers to ensure all relevant legal aspects of the business operations are addressed, communicated, and escalated in a proactive and effective manner. Look at the pipeline of talent within Legal as an organizational pool - investing in future skills, spending time on development through feedback and coaching, and challenging high-potential members with different assignments. Perform other duties as assigned to meet the goals and objectives of the department and institution. Maintains regular and predictable attendance. Minimum Education and/or Training: Doctorate of Jurisprudence (JD) degree required from an accredited law school. Minimum Experience: Minimum Experience: 15+ years of experience in multiple specialized areas of the law, such as technology matters, international/foreign law matters, medico-legal advising, labor and employment, academic programs, clinical research, foreign law, insurance, privacy/data protection, health care compliance, grants and contracting, intellectual property, medical staff relations, non-profit tax issues, animal care and use, environmental health and safety, hospital operations, and accreditation matters. Significant experience contributing to development of strategy and oversight of legal function. Demonstrated experience in legal strategy development, operational mgmt., stakeholder mgmt., and/or budget mgmt. Experience building relationships/ influencing senior leaders and external community. Proven performance in earlier role/comparable role. Licensure, Registration and/or Certification Required by Law: Active license to practice law in at least one U.S. jurisdiction required. License to practice law in the State of Tennessee is required within nine (9) months from date of hire into the position. Registration as in-house counsel in lieu of a full license to practice is an option but must be obtained within six (6) months of date of hire into the position. Special Skills, Knowledge and Abilities: Defines and drives critical metrics to ensure strong customer orientation within team. Prevents customer escalations by exploring alternative solutions. Constantly identifies and implements process enhancements for better alignment with customer teams. Builds a culture of clear communication and accountability around goals. Can handle complex/ sensitive people issues. Has a strong focus on capability needs, development, talent sharing, and stretch assignments for own teams. Encourages a consistent structured approach to people development through development planning, coaching, and mentoring across teams. Has an overall enterprise talent focus. Looking at talent beyond own team from a skill composition perspective. Establishes and drives legal research and analysis processes and approaches across specialized areas of law. Guides teams in identification and investigation of relevant legal issues to support overall legal outcomes. Consistently anticipates potential legal issues or client concerns and proactively addresses them. Defines standardized and effective legal advisory processes across areas of law with focus on efficiency and risk minimization. Advises business leadership around co-creation of overall legal strategy based on understanding of business needs and emerging legislative climate. Drives planning and implementation of legal strategy/tactics for complex/sensitive litigation or regulatory proceedings. Builds internal connections and external partnerships across executive/leadership levels. Strategically understands stakeholder needs and manages expectations and relationships on a regular basis. Can handle highly sensitive or tough situations with social and emotional grace and maturity. Is able to clearly look for trends in data and draws out simple patterns from complex data and resolves issues. Thinks big picture and can connect the dots easily. Creates plans and recommendations that reflect an understanding of interactions among key institutional drivers (e.g., financial, patient, operations, people), audiences, content, and timing. Models resourcefulness by reaching out to people within and outside functional groups to get work done effectively. Keeps large teams/ departments energized and focused on high-quality results by leveraging data/ analytics-based approaches. Builds systems, processes, and capabilities that can set and deliver a high-performance culture. Drives the establishment, evolution, and implementation of processes/ approaches to optimize legal contracting outcomes across areas of law. Monitors changing external landscapes across areas of law and proposes strategic actions to address implications on institutional contracting approaches. Navigates strategic contract negotiations effectively showing advanced levels of emotional intelligence, situational awareness, and agility. Compensation In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $170,560 - $357,760 per year for the role of Deputy General Counsel. Explore our exceptional benefits ! St. Jude is an Equal Opportunity Employer No Search Firms St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
10/24/2025
Full time
Job Overview At St. Jude Children's Research Hospital, our mission to advance cures and means of prevention for pediatric catastrophic diseases drives everything we do. As a key member of our Legal Department leadership team, the Deputy General Counsel will play a pivotal role in supporting this mission by providing strategic legal guidance to our executive leadership, faculty, and staff. In this role, you will collaborate with fellow Deputy General Counsels and departmental leaders to manage legal matters and mitigate risks. You will also supervise a team of lawyers and/or staff, fostering a culture of integrity, collaboration, and innovation. Your expertise will be instrumental in facilitating departmental and institutional strategic initiatives, guiding change management processes, and ensuring that our legal strategies align with St. Jude's core values. You will advise on a wide variety of issues such as conflicts of interest, healthcare regulatory compliance, research compliance, federal grants compliance, clinical trials contracting, biosafety, health care innovations, contracts, employment law issues, and/or medico-legal issues. Open to remote consideration. Job Responsibilities: Serve as a key resource on complex legal issues, and as a key legal/departmental contact in the absence of the Chief Legal Officer. Manage litigation and investigations while minimizing adverse publicity and other exposure. Review and approve law firm engagement letters and invoices and manages interactions with law firms, including around cost and responsiveness. Actively participate in resource planning and budget management. Attend leadership or Board committee meetings as requested by the Chief Legal Officer. Assist Chief Legal Officer in the preparation and presentation of materials to staff, internal committees, and Board of Governors, including giving those presentations when appropriate. Respond and interface with governmental agencies as needed. Closely coordinate and cooperate with peers to ensure all relevant legal aspects of the business operations are addressed, communicated, and escalated in a proactive and effective manner. Look at the pipeline of talent within Legal as an organizational pool - investing in future skills, spending time on development through feedback and coaching, and challenging high-potential members with different assignments. Perform other duties as assigned to meet the goals and objectives of the department and institution. Maintains regular and predictable attendance. Minimum Education and/or Training: Doctorate of Jurisprudence (JD) degree required from an accredited law school. Minimum Experience: Minimum Experience: 15+ years of experience in multiple specialized areas of the law, such as technology matters, international/foreign law matters, medico-legal advising, labor and employment, academic programs, clinical research, foreign law, insurance, privacy/data protection, health care compliance, grants and contracting, intellectual property, medical staff relations, non-profit tax issues, animal care and use, environmental health and safety, hospital operations, and accreditation matters. Significant experience contributing to development of strategy and oversight of legal function. Demonstrated experience in legal strategy development, operational mgmt., stakeholder mgmt., and/or budget mgmt. Experience building relationships/ influencing senior leaders and external community. Proven performance in earlier role/comparable role. Licensure, Registration and/or Certification Required by Law: Active license to practice law in at least one U.S. jurisdiction required. License to practice law in the State of Tennessee is required within nine (9) months from date of hire into the position. Registration as in-house counsel in lieu of a full license to practice is an option but must be obtained within six (6) months of date of hire into the position. Special Skills, Knowledge and Abilities: Defines and drives critical metrics to ensure strong customer orientation within team. Prevents customer escalations by exploring alternative solutions. Constantly identifies and implements process enhancements for better alignment with customer teams. Builds a culture of clear communication and accountability around goals. Can handle complex/ sensitive people issues. Has a strong focus on capability needs, development, talent sharing, and stretch assignments for own teams. Encourages a consistent structured approach to people development through development planning, coaching, and mentoring across teams. Has an overall enterprise talent focus. Looking at talent beyond own team from a skill composition perspective. Establishes and drives legal research and analysis processes and approaches across specialized areas of law. Guides teams in identification and investigation of relevant legal issues to support overall legal outcomes. Consistently anticipates potential legal issues or client concerns and proactively addresses them. Defines standardized and effective legal advisory processes across areas of law with focus on efficiency and risk minimization. Advises business leadership around co-creation of overall legal strategy based on understanding of business needs and emerging legislative climate. Drives planning and implementation of legal strategy/tactics for complex/sensitive litigation or regulatory proceedings. Builds internal connections and external partnerships across executive/leadership levels. Strategically understands stakeholder needs and manages expectations and relationships on a regular basis. Can handle highly sensitive or tough situations with social and emotional grace and maturity. Is able to clearly look for trends in data and draws out simple patterns from complex data and resolves issues. Thinks big picture and can connect the dots easily. Creates plans and recommendations that reflect an understanding of interactions among key institutional drivers (e.g., financial, patient, operations, people), audiences, content, and timing. Models resourcefulness by reaching out to people within and outside functional groups to get work done effectively. Keeps large teams/ departments energized and focused on high-quality results by leveraging data/ analytics-based approaches. Builds systems, processes, and capabilities that can set and deliver a high-performance culture. Drives the establishment, evolution, and implementation of processes/ approaches to optimize legal contracting outcomes across areas of law. Monitors changing external landscapes across areas of law and proposes strategic actions to address implications on institutional contracting approaches. Navigates strategic contract negotiations effectively showing advanced levels of emotional intelligence, situational awareness, and agility. Compensation In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $170,560 - $357,760 per year for the role of Deputy General Counsel. Explore our exceptional benefits ! St. Jude is an Equal Opportunity Employer No Search Firms St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
Sutter West Bay Medical Group
San Francisco, California
Opportunity Information Sutter West Bay Medical Group has an opportunity for a board-certified or board-eligible Fellowship-trained Laryngologist to join a robust, well-respected voice practice with an experienced laryngologist and dedicated team of speech-language pathologists. Applicants with interest and experience in advanced airway and dysphagia will be given priority. Our laryngology practice is part of an innovative and expanding group of subspecialty-focused surgeons in a cohesive Otolaryngology-Head and Neck Surgery department. Work in one of the most desirable areas in the United States with easy access to beaches, mountain recreation, and world-class restaurants. Experience exceptional work-life balance to enjoy all the area has to offer. Access to an expansive, multispecialty physician network with the Sutter Health system Full Spectrum laryngology practice, opportunity to build advanced dysphagia program Common procedures performed in clinic include videolaryngostroboscopy, FEES, in-office awake laryngeal procedures, laryngeal EMG Full-time opportunity Established community relationships with local world-class professional arts organizations Autonomy within your practice Leadership and growth opportunities Collegial & collaborative, multidisciplinary culture Qualifications Board Certified or Board Eligible in Otolaryngology-Head and Neck Surgery Fellowship training in Laryngology Join Us and Enjoy Signing bonus Generous benefits package and CME allowance. Robust retirement plan Relocation allowance Professional development opportunities in teaching, research, mentorship, leadership, and community service Organization Details SWBMG is a premier multi-specialty medical group made up of over 275 physicians practicing in the greater San Francisco service area. SWBMG works in partnership with Sutter Pacific Medical Foundation (SPMF), a non-profit organization providing care through its affiliation with SWBMG. Physicians work as a team to provide patient-focused care that encourages a sense of teamwork. Outpatient clinics, physician offices, operating rooms, and inpatient care are located at the CPMC campuses of Pacific Heights, Van Ness, Davies, and Mission Bernal in the Sutter Health system. SPMF provides physicians with an administrative infrastructure of physician service representatives, schedulers, medical assistants, registered nurses, speech and swallow therapists, nurse practitioners, physician assistants, a practice manager, a marketing manager, and operation executives which as a team allow physicians to focus on patient care. Community Information San Francisco is the leading financial and cultural center of Northern California and the San Francisco Bay Area. San Francisco is one of the top tourist destinations in the world and is renowned for its temperate weather, steep rolling hills, unique architecture, arts and culture, and fine dining. Equal Opportunity Statement It is the policy of Sutter Health and its partners to provide equal employment for all qualified individuals; to prohibit discrimination in employment because of basis of race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state or federal law, ordinance or regulation. We promote the full realization of equal employment opportunities through a positive continuing program within each medical group, company, hospital, department, and service area. Equal employment opportunities apply to every aspect of Sutter's employment policies and practices. Compensation Information: $408900.00 / Annually - $549624.00 / Annually
10/24/2025
Full time
Opportunity Information Sutter West Bay Medical Group has an opportunity for a board-certified or board-eligible Fellowship-trained Laryngologist to join a robust, well-respected voice practice with an experienced laryngologist and dedicated team of speech-language pathologists. Applicants with interest and experience in advanced airway and dysphagia will be given priority. Our laryngology practice is part of an innovative and expanding group of subspecialty-focused surgeons in a cohesive Otolaryngology-Head and Neck Surgery department. Work in one of the most desirable areas in the United States with easy access to beaches, mountain recreation, and world-class restaurants. Experience exceptional work-life balance to enjoy all the area has to offer. Access to an expansive, multispecialty physician network with the Sutter Health system Full Spectrum laryngology practice, opportunity to build advanced dysphagia program Common procedures performed in clinic include videolaryngostroboscopy, FEES, in-office awake laryngeal procedures, laryngeal EMG Full-time opportunity Established community relationships with local world-class professional arts organizations Autonomy within your practice Leadership and growth opportunities Collegial & collaborative, multidisciplinary culture Qualifications Board Certified or Board Eligible in Otolaryngology-Head and Neck Surgery Fellowship training in Laryngology Join Us and Enjoy Signing bonus Generous benefits package and CME allowance. Robust retirement plan Relocation allowance Professional development opportunities in teaching, research, mentorship, leadership, and community service Organization Details SWBMG is a premier multi-specialty medical group made up of over 275 physicians practicing in the greater San Francisco service area. SWBMG works in partnership with Sutter Pacific Medical Foundation (SPMF), a non-profit organization providing care through its affiliation with SWBMG. Physicians work as a team to provide patient-focused care that encourages a sense of teamwork. Outpatient clinics, physician offices, operating rooms, and inpatient care are located at the CPMC campuses of Pacific Heights, Van Ness, Davies, and Mission Bernal in the Sutter Health system. SPMF provides physicians with an administrative infrastructure of physician service representatives, schedulers, medical assistants, registered nurses, speech and swallow therapists, nurse practitioners, physician assistants, a practice manager, a marketing manager, and operation executives which as a team allow physicians to focus on patient care. Community Information San Francisco is the leading financial and cultural center of Northern California and the San Francisco Bay Area. San Francisco is one of the top tourist destinations in the world and is renowned for its temperate weather, steep rolling hills, unique architecture, arts and culture, and fine dining. Equal Opportunity Statement It is the policy of Sutter Health and its partners to provide equal employment for all qualified individuals; to prohibit discrimination in employment because of basis of race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state or federal law, ordinance or regulation. We promote the full realization of equal employment opportunities through a positive continuing program within each medical group, company, hospital, department, and service area. Equal employment opportunities apply to every aspect of Sutter's employment policies and practices. Compensation Information: $408900.00 / Annually - $549624.00 / Annually
Description: The Keene Family YMCA is seeking a part-time Member Services Representative to work at their Welcome Center. In this role you will deliver excellent service to all members, guests, and program participants, by creating a positive environment that promotes youth development, social responsibility, and healthy living in accordance with YMCA policies and procedures. The Y offers a competitive salary and benefits package, including free membership, and the opportunity to be part of a supportive team of dedicated professionals committed to strengthening community. Essential Functions of the Member Services Representative Builds personal and meaningful relationships with YMCA members, participants, volunteers, and guests. While exemplifying the Y's commitment to the four-character values of caring, honesty, respect & responsibility and responds to all member and community inquiries in a timely manner. Provides excellent service to members, guests, and program participants in the facility and on the phone, contributing to member retention. Communicates effectively face-to-face and on the phone, while giving tours, answering questions or concerns or engaging in relationship building with members and prospective members. Handles situations that may arise regarding membership status, facility usage, etc. Remains calm and in control even under adverse circumstances and refers to a supervisor when necessary. Informs the Member Services Director of all issues that may require further follow-up or that may arise again due to policy concerns. Provides accurate and concise information regarding memberships, programs, and Y related information. Remains current on programs, events, policies, and procedures. Enforces all YMCA policies including but not limited to facility usage. Monitoring the entry of all persons into the Y facility and enforcing policy accordingly. Always looks and acts professional, including wearing a staff shirt, name tag, refraining from gossip and inappropriate behavior, and personal cell phone use. Participates in staff meetings and/or related meetings. Benefits: part-time employees are eligible to receive the following benefits: Membership to the Y Flexible schedules Professional development opportunities 401a retirement plan with company match, plus option to contribute to a 403b retirement savings account The opportunity to work for a mission-driven organization and to make a real difference in the lives of others in your community Requirements: Must be available to work nights and weekends MINIMUM QUALIFICATIONS: Meets 80% to 100% of the following qualifications: High School diploma. Strong customer service, communication, computer, and problem-solving skills. High level of confidence, patience, and attention to detail. Ability to diffuse confrontational situations, and work in a fast-paced environment. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. A willingness to commit to the mission of the YMCA. CPR and First Aid certified. Ability to serve as a positive role model to staff, program participants, parents, and members. Ability to perform duties with professionalism, enthusiasm, kindness, empathy, care, honesty, and respect. Two or more years of experience using Windows or a proven track record of technology dexterity and adaptability to innovation. PREFERED LEVEL QUALIFICATIONS: Extensive training and work experience with diverse populations. Five years of experience working at a Welcome Center at another YMCA Two or more years of experience working with DAXKO Operations in a YMCA setting. Four or more years of experience in Customer Service. Two or more years of office/clerical/customer facing work experience. Two or more years of experience using a membership software. About Us The Keene Family YMCA is a 501(c)3 charitable organization, committed to strengthening our community through programs and services focused on Youth Development, Healthy Living, and Social Responsibility. We are only impactful in our work when we have dedicated, knowledgeable, passionate staff who believe in our cause. Perhaps YOU are the cause-driven leader we are looking for that can build personal and meaningful relationships with YMCA members, participants, volunteers, and guests, while exemplifying the Y's commitment to Diversity, Equity, and Inclusion and the four-character values of Caring, Honesty, Respect & Responsibility. All positions require passing a background check. The Keene Family YMCA is an Equal Opportunity Employer (EOE), and prohibits discrimination on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, marital or family status. Compensation details: 13-16 Hourly Wage PI142bb55da5-
10/24/2025
Full time
Description: The Keene Family YMCA is seeking a part-time Member Services Representative to work at their Welcome Center. In this role you will deliver excellent service to all members, guests, and program participants, by creating a positive environment that promotes youth development, social responsibility, and healthy living in accordance with YMCA policies and procedures. The Y offers a competitive salary and benefits package, including free membership, and the opportunity to be part of a supportive team of dedicated professionals committed to strengthening community. Essential Functions of the Member Services Representative Builds personal and meaningful relationships with YMCA members, participants, volunteers, and guests. While exemplifying the Y's commitment to the four-character values of caring, honesty, respect & responsibility and responds to all member and community inquiries in a timely manner. Provides excellent service to members, guests, and program participants in the facility and on the phone, contributing to member retention. Communicates effectively face-to-face and on the phone, while giving tours, answering questions or concerns or engaging in relationship building with members and prospective members. Handles situations that may arise regarding membership status, facility usage, etc. Remains calm and in control even under adverse circumstances and refers to a supervisor when necessary. Informs the Member Services Director of all issues that may require further follow-up or that may arise again due to policy concerns. Provides accurate and concise information regarding memberships, programs, and Y related information. Remains current on programs, events, policies, and procedures. Enforces all YMCA policies including but not limited to facility usage. Monitoring the entry of all persons into the Y facility and enforcing policy accordingly. Always looks and acts professional, including wearing a staff shirt, name tag, refraining from gossip and inappropriate behavior, and personal cell phone use. Participates in staff meetings and/or related meetings. Benefits: part-time employees are eligible to receive the following benefits: Membership to the Y Flexible schedules Professional development opportunities 401a retirement plan with company match, plus option to contribute to a 403b retirement savings account The opportunity to work for a mission-driven organization and to make a real difference in the lives of others in your community Requirements: Must be available to work nights and weekends MINIMUM QUALIFICATIONS: Meets 80% to 100% of the following qualifications: High School diploma. Strong customer service, communication, computer, and problem-solving skills. High level of confidence, patience, and attention to detail. Ability to diffuse confrontational situations, and work in a fast-paced environment. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. A willingness to commit to the mission of the YMCA. CPR and First Aid certified. Ability to serve as a positive role model to staff, program participants, parents, and members. Ability to perform duties with professionalism, enthusiasm, kindness, empathy, care, honesty, and respect. Two or more years of experience using Windows or a proven track record of technology dexterity and adaptability to innovation. PREFERED LEVEL QUALIFICATIONS: Extensive training and work experience with diverse populations. Five years of experience working at a Welcome Center at another YMCA Two or more years of experience working with DAXKO Operations in a YMCA setting. Four or more years of experience in Customer Service. Two or more years of office/clerical/customer facing work experience. Two or more years of experience using a membership software. About Us The Keene Family YMCA is a 501(c)3 charitable organization, committed to strengthening our community through programs and services focused on Youth Development, Healthy Living, and Social Responsibility. We are only impactful in our work when we have dedicated, knowledgeable, passionate staff who believe in our cause. Perhaps YOU are the cause-driven leader we are looking for that can build personal and meaningful relationships with YMCA members, participants, volunteers, and guests, while exemplifying the Y's commitment to Diversity, Equity, and Inclusion and the four-character values of Caring, Honesty, Respect & Responsibility. All positions require passing a background check. The Keene Family YMCA is an Equal Opportunity Employer (EOE), and prohibits discrimination on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, marital or family status. Compensation details: 13-16 Hourly Wage PI142bb55da5-
Monroe County Community College
Frenchtown, Michigan
Position Summary The Student Success Support Specialist coordinates the implementation and administration of exams given through the Testing Center. The Testing Center and E-Learning Support Specialist informs students, proctors, Testing Center personnel, and other stakeholders regarding software, hardware, and testing procedures, supports the test scheduling process and test materials, provides and assists with training and dissemination of information to Testing Center personnel, acts as a liaison with Information Services, and supports efforts to improve and refine usage of the Testing Center. The Testing Center and E-Learning Support Specialist is responsible for maintaining an efficient Testing Center and furnishing reports and other requested information to the Dean of Student Services and the Coordinator of e-Learning and Instructional Support. Essential Job FunctionsAs a part of the MCCC Testing Center Function - proctors computer based and/or paper-and-pencil testing for students, including students with accommodations. This may include administration of tests related to on-line courses, make-up tests for MCCC students, testing for other colleges/universities, Basic Computer Skills Competency Assessment, Credit-by-Exam tests, Placement tests, ATI TEAS tests, METRO tests and other tests as needed.Maintains a safe, clean, and orderly Testing Center environment. Monitors student use of the testing center for any act of academic dishonesty and reports to the Director of Student Success any possible violations.Assists students with Brightspace access and password resets.Ensures appropriate administration of all testing programs by following guidelines set by each program for security and administration of the test and assures that students, staff and faculty follow policies and procedures established for the safe and orderly use of the computer equipment. Ensures efficient workflows and optimum business operations by creating a procedures manual of work processes.Executes responsibilities in accordance with applicable laws and the organization's policies, which includes the Code of Ethics.Coordinates and implements special projects related to the department and coordinates activities with other departments to accomplish the mission and vision of the College.Participates in appropriate College committees, activities and events.Promotes and adheres to the College values of customer service, diversity and inclusion, respect and civility, collaboration and communication, and creating a positive culture.Remains competent and current by attending professional development courses, software training classes, and courses and/or training sessions as directed.Contributes to the overall success of the department by performing all other duties as assigned, maintaining high levels of accuracy, maintaining a professional demeanor and appropriate levels of confidentiality, and providing excellent customer service. Provides for the appropriate administration of testing programs for the pesticide certification test by following guidelines established by the State. Ensures the Metro web site is updated with the hours and days of availability. Maintains and troubleshoots all Testing Center equipment issues. Helps to assure a high level of Information Services support for the Testing Center, serves as a liaison with Information Services staff, and provides ongoing Testing Center demand analysis, facilities and equipment assessments, and equipment and software upgrade recommendations to Information Services in order to ensure that Testing Center configurations remain up-to-date and in compliance with exam requirements.Works with the Disability Services Coordinator to accommodate scheduling of students requiring accommodations in the Testing Center. Assists the Disability Services Office in completing the documentation for students with accommodations that will be utilizing the Testing Center for testing. Includes correspondence with faculty and student to confirm the conditions of the test accommodation reservations.Creates student Accuplacer and/or Examity vouchers for Placement Testing, as needed. Records all Accuplacer test scores in Ellucian and verbally informs the student of what he/she can register for based on their Writing, Reading and Math scores. Monitors student use of the testing center for any act of academic dishonesty and reports to the Dean of Student Services any possible violations. Monitors various aspects of the Testing Center, including pertinent information regarding the Testing Center and Brightspace on the college website, test registration and availability including course information forms for all blended and online courses each semester, scheduling of exams, and working with other service areas to ensure staffing and availability of the Testing Center. Takes inventory of testing materials and orders supplies as needed; under the Direction of the Director of Student Success, implements and enforces security of testing materials.Assists in the hiring of quality personnel. Provides orientation and training to Support Specialists so as to ensure they are current and up-to-date on software applications and equipment used in the Testing Center. Assists in the preparation ofreports on usage and other requested topics to the Dean of Student Services& Coordinator of e-Learning and Instructional Support. Assists in the smooth operation of the Testing Center by providing room reservations, test proctors, and maintaining comprehensive testing files.Assists students and faculty with personal computer and network operations, connectivity to wi-fi, password/resets, accessing user accounts (email, Brightspace, WebPal), and navigating within Brightspace. Complete Brightspace course copies for faculty as requested each semester. Assists the Coordinator of eLearning and Instructional Support with administrative work within Brightspace, as needed for faculty and students.RequirementsAssociate's degree. Strong Excel/Data Management skills.Working knowledge of Ellucian software preferred.CRM (Target X) experience preferred.One or more years of experience providing support for computer users in a networked environment preferred. Minimum 2 years customer service experience.Supplemental Information KNOWLEDGE:Knowledge of Ellucian student information systems software.Knowledge of MCCC's vision, mission, and values and a commitment to further its educational goals and strategic plans. • Knowledge of the principles and practices of MCCC and skill in providing administrative support to such activities. • Knowledge and proficiency of office technology skills including Microsoft products, virtual platforms, and room A/V systems, and a willingness to learn and master new technologies as needed. • Knowledge of grammar, punctuation, spelling and the correct usage of the English language. SKILLS:Skill in utilizing computerized systems.Skill in organizing, maintaining, and updating records and related systems by displaying strong attention to detail, dedication to customer service, and a team approach to work. • Skill and proficiency in the use of office equipment and technology, computers and related software, such as word processing and spreadsheets, and the ability to master new technologies. • Skill in diplomacy, tact and emotional intelligence required to develop positive relations. • Skill in responding to public inquiries and internal requests with a high degree of professionalism. • Skill in developing, implementing, and maintaining procedures to enhance efficiency in department operations and coordinate activities across departments. • Skill in maintaining and updating records and related systems, assembling and analyzing financial data, and preparing comprehensive and accurate budgetary reports. ABILITIES:Ability to acquire knowledge of the principles and practices of a community college and skill in providing coordination related activities. • Ability to work flexibly and independently, set priorities, work simultaneously on numerous tasks, use good judgement and initiative, and meet/exceed deadlines. • Ability to work with minimal direction and comfortable with making decisions. Ability to understand instructions and follow detailed procedures consistently. • Ability to work professionally with the public and serve as a representative of the College and division with discretion. • Ability to effectively and professionally communicate and present ideas and concepts orally and in writing. • Ability to establish effective working relationships and use good judgment, initiative, and resourcefulness when dealing with staff, students, faculty, the public, and other professional contacts. • Demonstrate administrative and organizational skills, including the ability to prioritize multiple tasks, work in a fast-paced environment with numerous interruptions and meet deadlines. • Ability to critically assess situations, maintain attention to detail, solve problems, work efficiently under stress, within deadlines, and changing work priorities. • Ability to perform extensive research, compile complex data and prepare accurate records and reports. • Ability to type, enter data, and perform mathematical computations with speed and accuracy. • Ability to set up and maintain complex and confidential files, databases, records and schedules click apply for full job details
10/24/2025
Full time
Position Summary The Student Success Support Specialist coordinates the implementation and administration of exams given through the Testing Center. The Testing Center and E-Learning Support Specialist informs students, proctors, Testing Center personnel, and other stakeholders regarding software, hardware, and testing procedures, supports the test scheduling process and test materials, provides and assists with training and dissemination of information to Testing Center personnel, acts as a liaison with Information Services, and supports efforts to improve and refine usage of the Testing Center. The Testing Center and E-Learning Support Specialist is responsible for maintaining an efficient Testing Center and furnishing reports and other requested information to the Dean of Student Services and the Coordinator of e-Learning and Instructional Support. Essential Job FunctionsAs a part of the MCCC Testing Center Function - proctors computer based and/or paper-and-pencil testing for students, including students with accommodations. This may include administration of tests related to on-line courses, make-up tests for MCCC students, testing for other colleges/universities, Basic Computer Skills Competency Assessment, Credit-by-Exam tests, Placement tests, ATI TEAS tests, METRO tests and other tests as needed.Maintains a safe, clean, and orderly Testing Center environment. Monitors student use of the testing center for any act of academic dishonesty and reports to the Director of Student Success any possible violations.Assists students with Brightspace access and password resets.Ensures appropriate administration of all testing programs by following guidelines set by each program for security and administration of the test and assures that students, staff and faculty follow policies and procedures established for the safe and orderly use of the computer equipment. Ensures efficient workflows and optimum business operations by creating a procedures manual of work processes.Executes responsibilities in accordance with applicable laws and the organization's policies, which includes the Code of Ethics.Coordinates and implements special projects related to the department and coordinates activities with other departments to accomplish the mission and vision of the College.Participates in appropriate College committees, activities and events.Promotes and adheres to the College values of customer service, diversity and inclusion, respect and civility, collaboration and communication, and creating a positive culture.Remains competent and current by attending professional development courses, software training classes, and courses and/or training sessions as directed.Contributes to the overall success of the department by performing all other duties as assigned, maintaining high levels of accuracy, maintaining a professional demeanor and appropriate levels of confidentiality, and providing excellent customer service. Provides for the appropriate administration of testing programs for the pesticide certification test by following guidelines established by the State. Ensures the Metro web site is updated with the hours and days of availability. Maintains and troubleshoots all Testing Center equipment issues. Helps to assure a high level of Information Services support for the Testing Center, serves as a liaison with Information Services staff, and provides ongoing Testing Center demand analysis, facilities and equipment assessments, and equipment and software upgrade recommendations to Information Services in order to ensure that Testing Center configurations remain up-to-date and in compliance with exam requirements.Works with the Disability Services Coordinator to accommodate scheduling of students requiring accommodations in the Testing Center. Assists the Disability Services Office in completing the documentation for students with accommodations that will be utilizing the Testing Center for testing. Includes correspondence with faculty and student to confirm the conditions of the test accommodation reservations.Creates student Accuplacer and/or Examity vouchers for Placement Testing, as needed. Records all Accuplacer test scores in Ellucian and verbally informs the student of what he/she can register for based on their Writing, Reading and Math scores. Monitors student use of the testing center for any act of academic dishonesty and reports to the Dean of Student Services any possible violations. Monitors various aspects of the Testing Center, including pertinent information regarding the Testing Center and Brightspace on the college website, test registration and availability including course information forms for all blended and online courses each semester, scheduling of exams, and working with other service areas to ensure staffing and availability of the Testing Center. Takes inventory of testing materials and orders supplies as needed; under the Direction of the Director of Student Success, implements and enforces security of testing materials.Assists in the hiring of quality personnel. Provides orientation and training to Support Specialists so as to ensure they are current and up-to-date on software applications and equipment used in the Testing Center. Assists in the preparation ofreports on usage and other requested topics to the Dean of Student Services& Coordinator of e-Learning and Instructional Support. Assists in the smooth operation of the Testing Center by providing room reservations, test proctors, and maintaining comprehensive testing files.Assists students and faculty with personal computer and network operations, connectivity to wi-fi, password/resets, accessing user accounts (email, Brightspace, WebPal), and navigating within Brightspace. Complete Brightspace course copies for faculty as requested each semester. Assists the Coordinator of eLearning and Instructional Support with administrative work within Brightspace, as needed for faculty and students.RequirementsAssociate's degree. Strong Excel/Data Management skills.Working knowledge of Ellucian software preferred.CRM (Target X) experience preferred.One or more years of experience providing support for computer users in a networked environment preferred. Minimum 2 years customer service experience.Supplemental Information KNOWLEDGE:Knowledge of Ellucian student information systems software.Knowledge of MCCC's vision, mission, and values and a commitment to further its educational goals and strategic plans. • Knowledge of the principles and practices of MCCC and skill in providing administrative support to such activities. • Knowledge and proficiency of office technology skills including Microsoft products, virtual platforms, and room A/V systems, and a willingness to learn and master new technologies as needed. • Knowledge of grammar, punctuation, spelling and the correct usage of the English language. SKILLS:Skill in utilizing computerized systems.Skill in organizing, maintaining, and updating records and related systems by displaying strong attention to detail, dedication to customer service, and a team approach to work. • Skill and proficiency in the use of office equipment and technology, computers and related software, such as word processing and spreadsheets, and the ability to master new technologies. • Skill in diplomacy, tact and emotional intelligence required to develop positive relations. • Skill in responding to public inquiries and internal requests with a high degree of professionalism. • Skill in developing, implementing, and maintaining procedures to enhance efficiency in department operations and coordinate activities across departments. • Skill in maintaining and updating records and related systems, assembling and analyzing financial data, and preparing comprehensive and accurate budgetary reports. ABILITIES:Ability to acquire knowledge of the principles and practices of a community college and skill in providing coordination related activities. • Ability to work flexibly and independently, set priorities, work simultaneously on numerous tasks, use good judgement and initiative, and meet/exceed deadlines. • Ability to work with minimal direction and comfortable with making decisions. Ability to understand instructions and follow detailed procedures consistently. • Ability to work professionally with the public and serve as a representative of the College and division with discretion. • Ability to effectively and professionally communicate and present ideas and concepts orally and in writing. • Ability to establish effective working relationships and use good judgment, initiative, and resourcefulness when dealing with staff, students, faculty, the public, and other professional contacts. • Demonstrate administrative and organizational skills, including the ability to prioritize multiple tasks, work in a fast-paced environment with numerous interruptions and meet deadlines. • Ability to critically assess situations, maintain attention to detail, solve problems, work efficiently under stress, within deadlines, and changing work priorities. • Ability to perform extensive research, compile complex data and prepare accurate records and reports. • Ability to type, enter data, and perform mathematical computations with speed and accuracy. • Ability to set up and maintain complex and confidential files, databases, records and schedules click apply for full job details
Description: Position: Community Director Department: Operations Reports to: Portfolio Manager FLSA Status: Non-Exempt or Exempt About the Organization: New Standard Equities is a leading vertically integrated real estate investment management firm that specializes in the acquisition and operation of multifamily properties located throughout the Western U.S. New Standard Equities is guided by a set of principles that govern how we conduct ourselves in every aspect of the business to ensure we meet our objective of providing an ideal living experience for our residents that is "Just Right" Living. We are a company of self-starters who strive towards delivering on our mission of providing "Just Right" Living for the individuals and families that choose to call our properties home. To achieve our objective of providing "Just Right" Living, we perform at every level of the organization with integrity and are driven toward continuous learning and improvement on the job, to deliver on our promise of "Excellence at Every Level" of the organization. We are motivated to solve problems creatively in our approach and think out of the box to deliver exceptional results. We value collaboration and view teamwork as vital to the success of the organization by building genuine relationships with co-workers and residents through effective communication and follow through. We are customer service focused by demonstrating care as an organization and at every level and in every position. Skills and mindset essential for success: Customer-service focus Effective communication and follow through Self-starter Motivation to solve problems creatively Builds genuine relationships with co-workers and residents Driven toward continuous learning and improvement on the job SUMMARY: The Community Director (CD) is responsible for the overall operations of the community including, but not limited to, leading, guiding, and motivating onsite team, team development, monitoring financial, staff, and operational performance, resident relations, community aesthetics, and managing third-party service providers. This position ensures alignment with company expectations of service standards and meeting revenue and expense targets. The CD will ensure all property staff comply with company employment and safety practices and local and federal laws and regulations. Supervises areas including the strategic, financial, and operational management of the property, optimizing net operating income through strict adherence of New Standard Equities' policies and procedures. Requirements: ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. Prepares budget and monthly reports. Recruits, hires, mentors and manages community staff. Manages the month-end accounting process. Ensures timely and accurate reporting of operational distribution reports. Develops and manages all financials and revenue goals, including budget, in accordance with financial key metrics. Provides monthly analysis and explanation of variances. Coordinates resident move-ins/move-outs, as well as, approves and executes all leases. Enforces terms and conditions of the lease, including court appearances/testimonies. Negotiates/Manages/Facilitates service providers to ensure top quality work is performed in compliance of the contract and in a timely manner. Proactively resolves resident requests and issues. Ensures the highest level of customer experience is provided by shadowing sales, office and maintenance team members to identify areas of opportunity. Adherence to all company policies and procedures. Manages accounts receivable to ensure timely collection of rent by following company policy for non-payment and provide monthly accounts receivable comments. Ensures all legal paperwork and actions are in process by working independently or with legal or accounting departments. Reviews and provides approvals for invoices; ensures all team approvals have been managed within their own established thresholds. Prepares and presents business plan results to senior leadership. Directs responsibility for assigned team - responsibilities include training, coaching, recognition, performance management and career development; including annual appraisals and development plans. Holds team meetings, including daily huddles, to foster communication and collaboration amongst the team. Prepares, reviews, and understands respective market area, which includes having knowledge of competitive properties, local business conditions, and any other conditions that have an impact on the operation of the properties. Other duties as required. SUPERVISORY RESPONSIBILITIES: This position directly supervises employees. Carries out supervisory responsibilities in accordance with the company's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, residents, investors, executive management, or employees of the company. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software, Microsoft Word/Excel/Outlook, Yardi, and internet software. Understanding of Compliance Depot, OnSite, and other industry related software preferred. Education/Experience: Bachelor's degree (B. A. / B. S.) from four-year college or university; and more than five years related experience and/or training in multifamily industry and more than one year as Community Manager; or equivalent combination of education and experience. Certificates and Licenses: Active state real estate license strongly preferred Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands, and talk or hear. The employee is frequently required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to walk, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Knowledge, Skills and Other Abilities: Ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action Ability to understand maintenance operations on an apartment community Understanding of Landlord Tenant law to include Fair Housing Supervisory background with consistent management of all property related aspects Effective administrative, organizational and time management skills Excellent communication skills both verbal and written Ability to handle multiple priorities and meet deadlines Proven ability to train, lead, and motivate Team player with strong work ethic and ability to interact with a variety of people and personality types Ability to solve problems involving residents, personnel, finances, and emergency situations while remaining calm and professional Flexibility to work after-hours in emergency situations Strong interpersonal communications skills Ability to interact effectively with prospects, residents, peers, and management demonstrating strong customer service skills PI654a2932a06c-4942
10/24/2025
Full time
Description: Position: Community Director Department: Operations Reports to: Portfolio Manager FLSA Status: Non-Exempt or Exempt About the Organization: New Standard Equities is a leading vertically integrated real estate investment management firm that specializes in the acquisition and operation of multifamily properties located throughout the Western U.S. New Standard Equities is guided by a set of principles that govern how we conduct ourselves in every aspect of the business to ensure we meet our objective of providing an ideal living experience for our residents that is "Just Right" Living. We are a company of self-starters who strive towards delivering on our mission of providing "Just Right" Living for the individuals and families that choose to call our properties home. To achieve our objective of providing "Just Right" Living, we perform at every level of the organization with integrity and are driven toward continuous learning and improvement on the job, to deliver on our promise of "Excellence at Every Level" of the organization. We are motivated to solve problems creatively in our approach and think out of the box to deliver exceptional results. We value collaboration and view teamwork as vital to the success of the organization by building genuine relationships with co-workers and residents through effective communication and follow through. We are customer service focused by demonstrating care as an organization and at every level and in every position. Skills and mindset essential for success: Customer-service focus Effective communication and follow through Self-starter Motivation to solve problems creatively Builds genuine relationships with co-workers and residents Driven toward continuous learning and improvement on the job SUMMARY: The Community Director (CD) is responsible for the overall operations of the community including, but not limited to, leading, guiding, and motivating onsite team, team development, monitoring financial, staff, and operational performance, resident relations, community aesthetics, and managing third-party service providers. This position ensures alignment with company expectations of service standards and meeting revenue and expense targets. The CD will ensure all property staff comply with company employment and safety practices and local and federal laws and regulations. Supervises areas including the strategic, financial, and operational management of the property, optimizing net operating income through strict adherence of New Standard Equities' policies and procedures. Requirements: ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. Prepares budget and monthly reports. Recruits, hires, mentors and manages community staff. Manages the month-end accounting process. Ensures timely and accurate reporting of operational distribution reports. Develops and manages all financials and revenue goals, including budget, in accordance with financial key metrics. Provides monthly analysis and explanation of variances. Coordinates resident move-ins/move-outs, as well as, approves and executes all leases. Enforces terms and conditions of the lease, including court appearances/testimonies. Negotiates/Manages/Facilitates service providers to ensure top quality work is performed in compliance of the contract and in a timely manner. Proactively resolves resident requests and issues. Ensures the highest level of customer experience is provided by shadowing sales, office and maintenance team members to identify areas of opportunity. Adherence to all company policies and procedures. Manages accounts receivable to ensure timely collection of rent by following company policy for non-payment and provide monthly accounts receivable comments. Ensures all legal paperwork and actions are in process by working independently or with legal or accounting departments. Reviews and provides approvals for invoices; ensures all team approvals have been managed within their own established thresholds. Prepares and presents business plan results to senior leadership. Directs responsibility for assigned team - responsibilities include training, coaching, recognition, performance management and career development; including annual appraisals and development plans. Holds team meetings, including daily huddles, to foster communication and collaboration amongst the team. Prepares, reviews, and understands respective market area, which includes having knowledge of competitive properties, local business conditions, and any other conditions that have an impact on the operation of the properties. Other duties as required. SUPERVISORY RESPONSIBILITIES: This position directly supervises employees. Carries out supervisory responsibilities in accordance with the company's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, residents, investors, executive management, or employees of the company. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software, Microsoft Word/Excel/Outlook, Yardi, and internet software. Understanding of Compliance Depot, OnSite, and other industry related software preferred. Education/Experience: Bachelor's degree (B. A. / B. S.) from four-year college or university; and more than five years related experience and/or training in multifamily industry and more than one year as Community Manager; or equivalent combination of education and experience. Certificates and Licenses: Active state real estate license strongly preferred Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands, and talk or hear. The employee is frequently required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to walk, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Knowledge, Skills and Other Abilities: Ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action Ability to understand maintenance operations on an apartment community Understanding of Landlord Tenant law to include Fair Housing Supervisory background with consistent management of all property related aspects Effective administrative, organizational and time management skills Excellent communication skills both verbal and written Ability to handle multiple priorities and meet deadlines Proven ability to train, lead, and motivate Team player with strong work ethic and ability to interact with a variety of people and personality types Ability to solve problems involving residents, personnel, finances, and emergency situations while remaining calm and professional Flexibility to work after-hours in emergency situations Strong interpersonal communications skills Ability to interact effectively with prospects, residents, peers, and management demonstrating strong customer service skills PI654a2932a06c-4942
files/jobdescription_csea_help_desk_support specialist.pdf Responsibilities: Under general supervision of immediate supervisor, provides technical assistance and support to faculty, staff, administrators, students, and others in the resolution of reported computer or related technical problems or issues; troubleshoots user accounts, validates assigned software licenses, and responds to issues via the work order tracking system; receives, diagnoses, and provides immediate solutions for hardware, software and user, network, and security access issues; ensures quality customer service to users and follow-up on reported problems; maintains awareness of the full range of information technology (IT) services and products and escalates issues that cannot be resolved at the help desk level; and performs related duties as assigned. REPRESENTATIVE DUTIES: The following duties are typical for this classification . Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices . Serves as the initial point of contact for customers seeking technical assistance over the phone, email, or work order system; uses diagnostic techniques, asking pertinent questions and offering remote desktop assistance; determines severity of the issue and the best solution based on the situation; resolves or refers to appropriate technical staff; explains the problem-solving process to the customer, and as appropriate, guides users in resolving problems. Performs troubleshooting and validation for user authentication, multi-factor authentication (MFA), user/device based and perpetual software licensing, district owned cloud-based web applications, desktop software operation, printer assignments, mobile phone applications, and smart-classroom technical issues. Troubleshoots a variety of user issues problems relating to various software applications, email, network and printer operations, internet functions and desktop security issues; responds to a variety of questions and inquiries. Creates and monitors IT system work orders; routes any unresolved issues to the next level of support work queues; escalates urgent or emergency situations to supervisor. Creates documentation of established resolutions, procedures, workflows, diagnostics that may be customer facing or for internal staff. Maintains a professional demeanor and a positive attitude while managing customer relationships; sets expectations for timely resolutions within established policy and procedure. Monitors or executes batch processes for IT automated systems via prescribed operational procedures. Prepares computers and peripherals for deployment or surplus disposal, using flash drives, command line instructions, or other prescribed processes. Stocks IT storeroom and warehouse with new hardware including computers, monitors, and associated cables and parts; coordinates with warehouse staff to track technology orders; updates and maintains inventory logs. Performs related duties and responsibilities as required. Minimum Qualifications (Faculty and Academic Administrator Positions Only) Desired Qualifications: Strong critical thinking skills. Familiarity with Active Directory or Azure. Experience with a formal work order tracking system including creating, managing, and routing work tickets into queues. Experience with Microsoft 365. Licenses and Other Requirements: All District students and employees must participate in the COVID-19 Vaccination Program, which requires them to be fully vaccinated against COVID-19 unless they receive an approved medical or religious exemption. Working Conditions: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions . Environment: Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental or District policies and procedures. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to stoop, bend, kneel, crouch, reach overhead, above shoulders or horizontally, and twist; to push, pull, lift, and/or carry moderate amounts of weight up to 50 lbs.; to operate small hand tools and office equipment requiring repetitive hand movement and dexterity of hands and fingers and fine coordination including use of a computer keyboard and audio visual equipment; and hearing and speaking to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction to read and to enter and retrieve data. Hearing: Hear in the normal audio range with or without correction. Salary: Range 26, Steps 1-7, $5,466.33-$6,915.88. Initial placement for external applicants is Step 1. An excellent benefits package which includes medical, vision, dental, retirement, vacation, generous sick leave package, and life insurance is available for the employee and eligible dependents. Salary Schedule: Classified Bargaining Unit Work Schedule: Monday-Friday: 7:00 a.m.-4:00 pm. (Approximately). Work schedule may be adjusted to meet the needs of the office. Successful candidate may be assigned to any of the campus sites (Chula Vista, National City, Otay Mesa, and/or San Ysidro). Start Date: As soon as the successful candidate is identified and following the subsequent governing board approval. Initial Screening Deadline: All application materials must be received on-line at . Position is open until filled. Applications received by the first screening deadline of 11:59 p.m. on Friday, September 22, 2023 are guaranteed to be reviewed by the selection committee. Any application received after the deadline is not guaranteed a review. Tentative Timeline (Subject to Amendments): September 6-22, 2023 Position advertised; District receives applications September 22, 2023 Initial screening deadline for guaranteed consideration. Position open until filled. October 2-13, 2023 Committee reviewing applications. October 16-20, 2023 Search Committee interviews candidates. November, 2023 Employment start date pending Governing Board approval. Open Until Filled No Special Instructions to Applicants: Equivalency (Academic Faculty Positions Only) Equivalency (Academic Faculty Positions Only)" section to read as follows, "To teach classes at Southwestern Community College District, an applicant must have completed coursework that meets the California Community College's Chancellor's Office Minimum Qualifications for Faculty. In some cases, an applicant who does not possess the exact degree title(s) listed by the State may meet State requirements for equivalency. In this case, the District follows a process to determine equivalency. If this is the case, please complete the Supplemental Equivalency Application , for Academic Employment and upload this form with your online application. Foreign Degrees: Foreign degrees require an evaluation for United States equivalency from an agency having membership with the National Association of Credential Evaluation Services, Inc. Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached to your online application at the time of applying. For your convenience, we have provided the NACES (National Association of Credential Evaluation Services) membership list to assist you in complying with this requirement; click on the Helpful Job Tips link on the navigation bar. You may use any other certified transcript evaluation service at your disposal. Additional Information: We regret we are unable to accept faxed, e-mailed, mailed, or hand delivered application materials. Only complete application materials submitted through SWC online system will be accepted. To complete and submit your application for this position, please visit our online employment website at . All required information must be submitted online before the review date and time indicated on the job posting. A confirmation number will be assigned if your application packet has been successfully submitted. Assistance with the online application process is available through the Human Resources Office at 900 Otay Lakes Road, Chula Vista, CA 91910; telephone: or e-mail to . It is the sole responsibility of the applicant to ensure that all application materials are received by the review deadline date. A separate, complete application packet is required for each position for which you are applying for. All materials included in your application packet become District property, will not be returned, will not be copied, and will be considered for this opening only. . click apply for full job details
10/24/2025
Full time
files/jobdescription_csea_help_desk_support specialist.pdf Responsibilities: Under general supervision of immediate supervisor, provides technical assistance and support to faculty, staff, administrators, students, and others in the resolution of reported computer or related technical problems or issues; troubleshoots user accounts, validates assigned software licenses, and responds to issues via the work order tracking system; receives, diagnoses, and provides immediate solutions for hardware, software and user, network, and security access issues; ensures quality customer service to users and follow-up on reported problems; maintains awareness of the full range of information technology (IT) services and products and escalates issues that cannot be resolved at the help desk level; and performs related duties as assigned. REPRESENTATIVE DUTIES: The following duties are typical for this classification . Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices . Serves as the initial point of contact for customers seeking technical assistance over the phone, email, or work order system; uses diagnostic techniques, asking pertinent questions and offering remote desktop assistance; determines severity of the issue and the best solution based on the situation; resolves or refers to appropriate technical staff; explains the problem-solving process to the customer, and as appropriate, guides users in resolving problems. Performs troubleshooting and validation for user authentication, multi-factor authentication (MFA), user/device based and perpetual software licensing, district owned cloud-based web applications, desktop software operation, printer assignments, mobile phone applications, and smart-classroom technical issues. Troubleshoots a variety of user issues problems relating to various software applications, email, network and printer operations, internet functions and desktop security issues; responds to a variety of questions and inquiries. Creates and monitors IT system work orders; routes any unresolved issues to the next level of support work queues; escalates urgent or emergency situations to supervisor. Creates documentation of established resolutions, procedures, workflows, diagnostics that may be customer facing or for internal staff. Maintains a professional demeanor and a positive attitude while managing customer relationships; sets expectations for timely resolutions within established policy and procedure. Monitors or executes batch processes for IT automated systems via prescribed operational procedures. Prepares computers and peripherals for deployment or surplus disposal, using flash drives, command line instructions, or other prescribed processes. Stocks IT storeroom and warehouse with new hardware including computers, monitors, and associated cables and parts; coordinates with warehouse staff to track technology orders; updates and maintains inventory logs. Performs related duties and responsibilities as required. Minimum Qualifications (Faculty and Academic Administrator Positions Only) Desired Qualifications: Strong critical thinking skills. Familiarity with Active Directory or Azure. Experience with a formal work order tracking system including creating, managing, and routing work tickets into queues. Experience with Microsoft 365. Licenses and Other Requirements: All District students and employees must participate in the COVID-19 Vaccination Program, which requires them to be fully vaccinated against COVID-19 unless they receive an approved medical or religious exemption. Working Conditions: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions . Environment: Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental or District policies and procedures. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to stoop, bend, kneel, crouch, reach overhead, above shoulders or horizontally, and twist; to push, pull, lift, and/or carry moderate amounts of weight up to 50 lbs.; to operate small hand tools and office equipment requiring repetitive hand movement and dexterity of hands and fingers and fine coordination including use of a computer keyboard and audio visual equipment; and hearing and speaking to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction to read and to enter and retrieve data. Hearing: Hear in the normal audio range with or without correction. Salary: Range 26, Steps 1-7, $5,466.33-$6,915.88. Initial placement for external applicants is Step 1. An excellent benefits package which includes medical, vision, dental, retirement, vacation, generous sick leave package, and life insurance is available for the employee and eligible dependents. Salary Schedule: Classified Bargaining Unit Work Schedule: Monday-Friday: 7:00 a.m.-4:00 pm. (Approximately). Work schedule may be adjusted to meet the needs of the office. Successful candidate may be assigned to any of the campus sites (Chula Vista, National City, Otay Mesa, and/or San Ysidro). Start Date: As soon as the successful candidate is identified and following the subsequent governing board approval. Initial Screening Deadline: All application materials must be received on-line at . Position is open until filled. Applications received by the first screening deadline of 11:59 p.m. on Friday, September 22, 2023 are guaranteed to be reviewed by the selection committee. Any application received after the deadline is not guaranteed a review. Tentative Timeline (Subject to Amendments): September 6-22, 2023 Position advertised; District receives applications September 22, 2023 Initial screening deadline for guaranteed consideration. Position open until filled. October 2-13, 2023 Committee reviewing applications. October 16-20, 2023 Search Committee interviews candidates. November, 2023 Employment start date pending Governing Board approval. Open Until Filled No Special Instructions to Applicants: Equivalency (Academic Faculty Positions Only) Equivalency (Academic Faculty Positions Only)" section to read as follows, "To teach classes at Southwestern Community College District, an applicant must have completed coursework that meets the California Community College's Chancellor's Office Minimum Qualifications for Faculty. In some cases, an applicant who does not possess the exact degree title(s) listed by the State may meet State requirements for equivalency. In this case, the District follows a process to determine equivalency. If this is the case, please complete the Supplemental Equivalency Application , for Academic Employment and upload this form with your online application. Foreign Degrees: Foreign degrees require an evaluation for United States equivalency from an agency having membership with the National Association of Credential Evaluation Services, Inc. Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached to your online application at the time of applying. For your convenience, we have provided the NACES (National Association of Credential Evaluation Services) membership list to assist you in complying with this requirement; click on the Helpful Job Tips link on the navigation bar. You may use any other certified transcript evaluation service at your disposal. Additional Information: We regret we are unable to accept faxed, e-mailed, mailed, or hand delivered application materials. Only complete application materials submitted through SWC online system will be accepted. To complete and submit your application for this position, please visit our online employment website at . All required information must be submitted online before the review date and time indicated on the job posting. A confirmation number will be assigned if your application packet has been successfully submitted. Assistance with the online application process is available through the Human Resources Office at 900 Otay Lakes Road, Chula Vista, CA 91910; telephone: or e-mail to . It is the sole responsibility of the applicant to ensure that all application materials are received by the review deadline date. A separate, complete application packet is required for each position for which you are applying for. All materials included in your application packet become District property, will not be returned, will not be copied, and will be considered for this opening only. . click apply for full job details
About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. About the role As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed. The impact you can have In this role, you'll have the opportunity to: Be a representative of the brand and model personalized customer experience behaviors. Assist store leaders with onboarding and developing an effective, highly engaged team. Support an inclusive store environment for associates where everyone feels welcome and engaged. Uphold the highest visual and operational standards while keeping the focus on the customer. Use tools to drive a customer-focused team environment and profitable business. Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions. Build productive relationships by sharing ideas and supporting the team. Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools. Seamlessly step into the role of manager when needed. You'll bring to the role 6-months of retail sales experience (preferred) Management experience (preferred) Technology proficient and ability to operate a point-of-sale system Enjoys communicating and coaching Flexible availability - including evenings, weekends, and holidays Takes initiative in making thoughtful decisions Ability to organize, delegate, and prioritize assignments to stay on top of deadlines Benefits 401(k) plan Merchandise discounts plus eligibility for discounts at our sister brands Professional development and opportunities for advancement across our brands Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 0874-Oakridge Mall-ANN-San Jose, CA 95123 Position Type: Regular/Part time Pay Range: $18.95 - $23.70 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact . The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
10/24/2025
Full time
About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe. About the role As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed. The impact you can have In this role, you'll have the opportunity to: Be a representative of the brand and model personalized customer experience behaviors. Assist store leaders with onboarding and developing an effective, highly engaged team. Support an inclusive store environment for associates where everyone feels welcome and engaged. Uphold the highest visual and operational standards while keeping the focus on the customer. Use tools to drive a customer-focused team environment and profitable business. Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions. Build productive relationships by sharing ideas and supporting the team. Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools. Seamlessly step into the role of manager when needed. You'll bring to the role 6-months of retail sales experience (preferred) Management experience (preferred) Technology proficient and ability to operate a point-of-sale system Enjoys communicating and coaching Flexible availability - including evenings, weekends, and holidays Takes initiative in making thoughtful decisions Ability to organize, delegate, and prioritize assignments to stay on top of deadlines Benefits 401(k) plan Merchandise discounts plus eligibility for discounts at our sister brands Professional development and opportunities for advancement across our brands Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 0874-Oakridge Mall-ANN-San Jose, CA 95123 Position Type: Regular/Part time Pay Range: $18.95 - $23.70 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact . The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Job DescriptionDepartment:Museum Administration and External AffairsPay Rate Type:SalaryEmployee Type:Job Summary:The Associate Director of Museum Finance and Administration at the Colby Museum serves as a key member of the Director's Office team. The Associate Director oversees the business operations of the museum, ensuring that financial and administrative processes run efficiently throughout the fiscal and academic year, and provides ongoing data management, analysis, and reporting that supports multi-year budget planning, institutional evaluation, and strategic initiatives. This position manages museum financial transactions, budget and expense tracking, and hiring processes in Workday, vendor contracts, and institutional surveys, working collaboratively with college financial services, human resources, institutional research, and other Colby College offices, as well as with museum staff, and as appropriate, external stakeholders. THE MUSEUM AND ITS MISSION Located in Waterville, Maine, the Colby Museum opens access to art and artists for the Colby community, for Maine residents and visitors, and for audiences beyond, creating a forum for experimentation, research, dialogue, and connection. We grow and use our stellar collection in ways that activate the power of art to expand imagination and forge new connections, fostering a more open, creative, and compassionate society. We teach to inspire and open possibilities, so that students at Colby and other visitors can become more curious, nimble, and able to contribute within a changing world, in keeping with Colby's dynamic liberal arts mission. We incubate art scholarship and practice in ways that explore and expand how the idea of America is understood and how art is made, interpreted, and shared. We do so by supporting new research, providing mentorship, and convening a diversity of people and perspectives. The Lunder Institute for American Art and our exhibitions, programs, and publications facilitate field-wide impact. We are committed to our audiences, including the Colby College community, residents of Waterville and the broader Maine region, national and international visitors, and the artists, scholars, and partners with whom we collaborate. Essential Functions To perform successfully in this position, an individual must be able to perform essential duties satisfactorily as well as possess education/experience, employ the knowledge, skills, and abilities as listed in representative fashion. Colby College actively supports the Americans with Disabilities Act and will consider reasonable accommodations to enable individuals with disabilities to perform the essential functions of the position. This listing of essential duties is not all-inclusive, but representative; other duties may be assigned. Financial and Budget Management: Serve as lead manager of museum budget processes, tracking, and reporting. Facilitate annual budget planning, mid-year budget review, and end-of-year reconciliation by working closely with the Director of Administration and External Affairs, with the Director's office, and with area budget managers. Work with the Director's office team to prepare current-year budget reports, generating updates on a monthly basis and as needed, as well as assisting with managing multi-year projections. Serve as the museum's business manager in Workday, creating, approving, and/or overseeing day-to-day procurement and expense transactions across all departments and ensuring monthly reconciliations are completed in a timely manner. Work with the College financial services team and all museum departments to regular monitor expenses and ensure alignment with institutional goals. Facilitate grant and fundraising activities by providing budget and expense reports for internal gift and grant management and/or as required by external funders, working in collaboration with museum development and College advancement teams. Administrative Support: Provide high-level business administrative support to the Director's office team, preparing business-related briefing materials, presentations, or other business communications on behalf of the Director and senior staff. Handle confidential and sensitive information with discretion. Serve as a primary manager of institutional data and survey participation, acting as a primary point of contact for external stakeholders and overseeing internal data-gathering as needed. Support institutional evaluation and planning by gathering and providing key data. Ensure concise, timely and accurate record keeping, creating and maintaining shared drive navigation and organizational systems in collaboration with the events manager, communications manager, and other museum team leads. Ensure timely procurement/expense processing in alignment with execution and compliance of agreements, monitoring performance and maintaining documentation in collaboration with the legal office. Assist the Director of Administration and External Affairs with museum human relations management, including Workday recruiting functions, on/off boarding processes, and administrative training of staff within the Director's office and key museum departments. Work with the Mirken Director of Learning and Engagement to facilitate student hiring functions and job postings in Workday, and track museum budget allocations for student employment. Work with the Museum Director and senior team to ensure ongoing compliance with policies provided by the Office of Human Resources. Communication and Liaison Duties: Serve as a liaison between the Director's office and other departments within the museum and college in relation to budgets and administration, ensuring clear communication and efficient workflow. Work with the Director of Administration and External Affairs to develop and distribute internal communications related to museum administrative operations and strategic initiatives. Represent the Director's office in various settings when needed, including meetings with staff, external collaborators, and visitors. Position Qualifications Education and/or experience: Bachelor's degree or the equivalent in education and experience Minimum 3-5 years of experience in office business management, administrative, or operations roles. Preferably at an arts organization, non-profit, or educational environment. Excellent organizational and project management skills, including the ability to anticipate, prioritize, track tasks, organize and communicate information. Strong financial management skills, interpret and present financial data and track spending in alignment with budget planning and forecasting. Demonstrated ability to problem-solve and act with initiative. Strong written and verbal communication skills, with the ability to interact effectively with diverse stakeholders. Demonstrated ability to analyze and synthesize data. High level of computer proficiency with Google and Microsoft Office suites (Word, Excel, PowerPoint, Google Docs and Sheets) and proficiency with (or high capacity to learn) project management tools (e.g., Workday, Airtable, Asana). Ability to use excellent judgment and maintain a high level of professionalism and confidentiality. Strong attention to detail and ability to prioritize multiple tasks in a dynamic, fast-paced environment. Preferred Qualifications: Experience in an academic or museum setting Familiarity with museum operations, fundraising, board management, exhibition management, and cultural programming. Knowledge of human resources and vendor management best practices. Physical/Mental Demands The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To successfully perform the essential functions of this position, an employee must be able to maintain appropriate confidentiality with regard to employee data, documents, issues, etc., and respect privacy needs of employees and past employees with regard to the same. The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required. There may be occurrences of employees, past employees, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations. While performing the essential duties of this position, an employee would frequently be required to move around the office space as well as within hallways, meeting rooms, and other parts of the campus facilities. There may be multiple/daily instances of prolonged personal computer use which would include keyboard and/or mouse usage as well as viewing a computer monitor. An employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds to perform essential position functions. Specific vision abilities required by this position include close vision . click apply for full job details
10/23/2025
Full time
Job DescriptionDepartment:Museum Administration and External AffairsPay Rate Type:SalaryEmployee Type:Job Summary:The Associate Director of Museum Finance and Administration at the Colby Museum serves as a key member of the Director's Office team. The Associate Director oversees the business operations of the museum, ensuring that financial and administrative processes run efficiently throughout the fiscal and academic year, and provides ongoing data management, analysis, and reporting that supports multi-year budget planning, institutional evaluation, and strategic initiatives. This position manages museum financial transactions, budget and expense tracking, and hiring processes in Workday, vendor contracts, and institutional surveys, working collaboratively with college financial services, human resources, institutional research, and other Colby College offices, as well as with museum staff, and as appropriate, external stakeholders. THE MUSEUM AND ITS MISSION Located in Waterville, Maine, the Colby Museum opens access to art and artists for the Colby community, for Maine residents and visitors, and for audiences beyond, creating a forum for experimentation, research, dialogue, and connection. We grow and use our stellar collection in ways that activate the power of art to expand imagination and forge new connections, fostering a more open, creative, and compassionate society. We teach to inspire and open possibilities, so that students at Colby and other visitors can become more curious, nimble, and able to contribute within a changing world, in keeping with Colby's dynamic liberal arts mission. We incubate art scholarship and practice in ways that explore and expand how the idea of America is understood and how art is made, interpreted, and shared. We do so by supporting new research, providing mentorship, and convening a diversity of people and perspectives. The Lunder Institute for American Art and our exhibitions, programs, and publications facilitate field-wide impact. We are committed to our audiences, including the Colby College community, residents of Waterville and the broader Maine region, national and international visitors, and the artists, scholars, and partners with whom we collaborate. Essential Functions To perform successfully in this position, an individual must be able to perform essential duties satisfactorily as well as possess education/experience, employ the knowledge, skills, and abilities as listed in representative fashion. Colby College actively supports the Americans with Disabilities Act and will consider reasonable accommodations to enable individuals with disabilities to perform the essential functions of the position. This listing of essential duties is not all-inclusive, but representative; other duties may be assigned. Financial and Budget Management: Serve as lead manager of museum budget processes, tracking, and reporting. Facilitate annual budget planning, mid-year budget review, and end-of-year reconciliation by working closely with the Director of Administration and External Affairs, with the Director's office, and with area budget managers. Work with the Director's office team to prepare current-year budget reports, generating updates on a monthly basis and as needed, as well as assisting with managing multi-year projections. Serve as the museum's business manager in Workday, creating, approving, and/or overseeing day-to-day procurement and expense transactions across all departments and ensuring monthly reconciliations are completed in a timely manner. Work with the College financial services team and all museum departments to regular monitor expenses and ensure alignment with institutional goals. Facilitate grant and fundraising activities by providing budget and expense reports for internal gift and grant management and/or as required by external funders, working in collaboration with museum development and College advancement teams. Administrative Support: Provide high-level business administrative support to the Director's office team, preparing business-related briefing materials, presentations, or other business communications on behalf of the Director and senior staff. Handle confidential and sensitive information with discretion. Serve as a primary manager of institutional data and survey participation, acting as a primary point of contact for external stakeholders and overseeing internal data-gathering as needed. Support institutional evaluation and planning by gathering and providing key data. Ensure concise, timely and accurate record keeping, creating and maintaining shared drive navigation and organizational systems in collaboration with the events manager, communications manager, and other museum team leads. Ensure timely procurement/expense processing in alignment with execution and compliance of agreements, monitoring performance and maintaining documentation in collaboration with the legal office. Assist the Director of Administration and External Affairs with museum human relations management, including Workday recruiting functions, on/off boarding processes, and administrative training of staff within the Director's office and key museum departments. Work with the Mirken Director of Learning and Engagement to facilitate student hiring functions and job postings in Workday, and track museum budget allocations for student employment. Work with the Museum Director and senior team to ensure ongoing compliance with policies provided by the Office of Human Resources. Communication and Liaison Duties: Serve as a liaison between the Director's office and other departments within the museum and college in relation to budgets and administration, ensuring clear communication and efficient workflow. Work with the Director of Administration and External Affairs to develop and distribute internal communications related to museum administrative operations and strategic initiatives. Represent the Director's office in various settings when needed, including meetings with staff, external collaborators, and visitors. Position Qualifications Education and/or experience: Bachelor's degree or the equivalent in education and experience Minimum 3-5 years of experience in office business management, administrative, or operations roles. Preferably at an arts organization, non-profit, or educational environment. Excellent organizational and project management skills, including the ability to anticipate, prioritize, track tasks, organize and communicate information. Strong financial management skills, interpret and present financial data and track spending in alignment with budget planning and forecasting. Demonstrated ability to problem-solve and act with initiative. Strong written and verbal communication skills, with the ability to interact effectively with diverse stakeholders. Demonstrated ability to analyze and synthesize data. High level of computer proficiency with Google and Microsoft Office suites (Word, Excel, PowerPoint, Google Docs and Sheets) and proficiency with (or high capacity to learn) project management tools (e.g., Workday, Airtable, Asana). Ability to use excellent judgment and maintain a high level of professionalism and confidentiality. Strong attention to detail and ability to prioritize multiple tasks in a dynamic, fast-paced environment. Preferred Qualifications: Experience in an academic or museum setting Familiarity with museum operations, fundraising, board management, exhibition management, and cultural programming. Knowledge of human resources and vendor management best practices. Physical/Mental Demands The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To successfully perform the essential functions of this position, an employee must be able to maintain appropriate confidentiality with regard to employee data, documents, issues, etc., and respect privacy needs of employees and past employees with regard to the same. The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required. There may be occurrences of employees, past employees, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations. While performing the essential duties of this position, an employee would frequently be required to move around the office space as well as within hallways, meeting rooms, and other parts of the campus facilities. There may be multiple/daily instances of prolonged personal computer use which would include keyboard and/or mouse usage as well as viewing a computer monitor. An employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds to perform essential position functions. Specific vision abilities required by this position include close vision . click apply for full job details
Description: The heart of Boston Ballet is the human experience. Through our living and breathing art, we forge human connections-between artist and attendee, teacher and trainee, friend and newcomer, one's outer and inner self. We believe that the community of employees that makes dance possible is better together when talented individuals with varied life experiences, identities, races, cultures, and ideas are welcomed, encouraged, and heard. The Facilities and Operations Manager is responsible for the safe and efficient operation and maintenance of Boston Ballet's studios/office spaces in Boston, Newton, Brookline, and other satellite locations. We're looking for someone willing to roll up their sleeves to take ownership for the ongoing maintenance of these properties. RESPONSIBILITIES Oversee elements of acquisition, installation, operation, maintenance, repair, and performance of building systems, building structures, life safety systems, permanent interiors, furniture, equipment, grounds, and exterior elements. Locate, coordinate and oversee vendors for service, inspections, and repairs, including managing all contractors/vendors performing facility work, vendors include but not limited to; HVAC, Elevator, Alarm systems, Fire Alarm, Generator Services, and Cleaning Services. Ad hoc cleaning to the extent not covered by our cleaning vendor. Process invoices and track facilities expenses. Ensure that all system and building permits, certificates, and licenses are kept up to date and posted in the appropriate places. Supervise and maintain schedules of contracted security guards. Through daily visual inspections ensure that the facilities are clean and safe as required by the needs of the company and that all mechanical systems are operating correctly. Perform repairs and maintenance as necessary, including light carpentry, plumbing, sheetrock repair, painting, and electrical work. Assist other employees when needed i.e. hanging pictures or bulletin boards, moving furniture and boxes, changing light bulbs, and cleaning up spills. Manage pest control. Acquire bids as necessary for new or replacement services. Work with staff responsible for special events to ensure events receive proper facility support and staffing and that established procedures are followed. Order and organize building expendable stock including light bulbs, cleaning supplies, and paper products . Other duties as assigned. In the past this has included duties like laundering physical therapy towels on a regular weekly schedule. May require night and/or weekend work as necessary. Boston Ballet has a professional ballet company and also a large ballet school, and as a result our buildings operate 7 days a week for extended hours. This role will periodically require off-hour problem resolution and tasks scheduled around the ballet company and school. Requirements: Excellent communication, organization and time management skills Positive, patient attitude, and understanding of creative/artistic work environments Ability to be proactive in identifying facilities problems and taking ownership to solve them Attention to detail High School diploma or equivalent Valid driver's license Proficiency in Microsoft Office suite (Word, Excel, and Outlook) Broad knowledge of theatrical methods and systems Good understanding of safety standards and practices Skills with power and manual construction tools and methods Skills with wood & drywall Experience with electrical and plumbing work and practices Establishes and maintain effective working relationships with representatives and various groups, vendors, co-workers, and others Ability to lift 100 pounds, operate power tools, climb 12-foot step ladder to work on or above ceilings, work in access space above ceilings, work with electrical fixtures and tract lighting, shovel and clear snow and ice BENEFITS BCBS HMO health insurance plan with zero deductible BCBS dental insurance with employer providing 100% annual premium for individual coverage Flexible Spending Accounts (FSAs) - health and dependent care Employer-paid life and disability plans Immediate access to 403(b) retirement savings plan featuring both pre-tax and Roth options Ability to purchase MBTA passes on a pre-tax, payroll deduction basis up to IRS monthly limit Paid time off - holidays, vacation, personal, and sick days Free adult dance classes Complimentary tickets to select Boston Ballet performances (based on availability) Hybrid work Salary Pay Range : $65,000 to $75,000 per year. This range is a reasonable, good faith estimate of the expected salary range for this position at this time, based on a wide range of factors including qualifications, experience and training, operational and business needs, and other considerations permitted by law. At Boston Ballet, it is not typical for an individual to be hired at or near the top of the range for the role. Boston Ballet is an Equal Employment Opportunity Employer PIa5-
10/23/2025
Full time
Description: The heart of Boston Ballet is the human experience. Through our living and breathing art, we forge human connections-between artist and attendee, teacher and trainee, friend and newcomer, one's outer and inner self. We believe that the community of employees that makes dance possible is better together when talented individuals with varied life experiences, identities, races, cultures, and ideas are welcomed, encouraged, and heard. The Facilities and Operations Manager is responsible for the safe and efficient operation and maintenance of Boston Ballet's studios/office spaces in Boston, Newton, Brookline, and other satellite locations. We're looking for someone willing to roll up their sleeves to take ownership for the ongoing maintenance of these properties. RESPONSIBILITIES Oversee elements of acquisition, installation, operation, maintenance, repair, and performance of building systems, building structures, life safety systems, permanent interiors, furniture, equipment, grounds, and exterior elements. Locate, coordinate and oversee vendors for service, inspections, and repairs, including managing all contractors/vendors performing facility work, vendors include but not limited to; HVAC, Elevator, Alarm systems, Fire Alarm, Generator Services, and Cleaning Services. Ad hoc cleaning to the extent not covered by our cleaning vendor. Process invoices and track facilities expenses. Ensure that all system and building permits, certificates, and licenses are kept up to date and posted in the appropriate places. Supervise and maintain schedules of contracted security guards. Through daily visual inspections ensure that the facilities are clean and safe as required by the needs of the company and that all mechanical systems are operating correctly. Perform repairs and maintenance as necessary, including light carpentry, plumbing, sheetrock repair, painting, and electrical work. Assist other employees when needed i.e. hanging pictures or bulletin boards, moving furniture and boxes, changing light bulbs, and cleaning up spills. Manage pest control. Acquire bids as necessary for new or replacement services. Work with staff responsible for special events to ensure events receive proper facility support and staffing and that established procedures are followed. Order and organize building expendable stock including light bulbs, cleaning supplies, and paper products . Other duties as assigned. In the past this has included duties like laundering physical therapy towels on a regular weekly schedule. May require night and/or weekend work as necessary. Boston Ballet has a professional ballet company and also a large ballet school, and as a result our buildings operate 7 days a week for extended hours. This role will periodically require off-hour problem resolution and tasks scheduled around the ballet company and school. Requirements: Excellent communication, organization and time management skills Positive, patient attitude, and understanding of creative/artistic work environments Ability to be proactive in identifying facilities problems and taking ownership to solve them Attention to detail High School diploma or equivalent Valid driver's license Proficiency in Microsoft Office suite (Word, Excel, and Outlook) Broad knowledge of theatrical methods and systems Good understanding of safety standards and practices Skills with power and manual construction tools and methods Skills with wood & drywall Experience with electrical and plumbing work and practices Establishes and maintain effective working relationships with representatives and various groups, vendors, co-workers, and others Ability to lift 100 pounds, operate power tools, climb 12-foot step ladder to work on or above ceilings, work in access space above ceilings, work with electrical fixtures and tract lighting, shovel and clear snow and ice BENEFITS BCBS HMO health insurance plan with zero deductible BCBS dental insurance with employer providing 100% annual premium for individual coverage Flexible Spending Accounts (FSAs) - health and dependent care Employer-paid life and disability plans Immediate access to 403(b) retirement savings plan featuring both pre-tax and Roth options Ability to purchase MBTA passes on a pre-tax, payroll deduction basis up to IRS monthly limit Paid time off - holidays, vacation, personal, and sick days Free adult dance classes Complimentary tickets to select Boston Ballet performances (based on availability) Hybrid work Salary Pay Range : $65,000 to $75,000 per year. This range is a reasonable, good faith estimate of the expected salary range for this position at this time, based on a wide range of factors including qualifications, experience and training, operational and business needs, and other considerations permitted by law. At Boston Ballet, it is not typical for an individual to be hired at or near the top of the range for the role. Boston Ballet is an Equal Employment Opportunity Employer PIa5-
Rowan-Cabarrus Community College
Granite Quarry, North Carolina
Posting Number Regular_ Position Title Truck Driver Training Program (PT) Classification Title: Unclassified Position Summary Caldwell Community College and Technical Institute CCCTI), in partnership with Rowan-Cabarrus Community College, are looking for a part-time instructor for our Truck Driver Training Program. To apply, click the following link Required Education/Experience Five years of experience in driving a tractor trailer truck Preferred Education/Experience/Skills Experience in teaching and/or counseling at a post-secondary level Other Knowledge, Skills and Abilities Ability to: Plan, organize, direct and coordinate the work of lower level staff Select, supervise, train and evaluate staff Delegate authority and responsibility Maintain and update computer records, files and other documents Compile information and prepare computer-generated reports Communicate clearly and concisely, both orally and in writing Establish and maintain cooperative working relationships with those contacted in the course of work Maintain effective audio-visual discrimination and perception needed for: making observations reading and writing operating assigned equipment communicating with others The mission, goals and objectives of CCC&TI: Safe work practices and procedures. Techniques and practices for working with adult learners. Current trends, research and development in the area of assignment. Pertinent federal, state and local laws, codes and regulations. Principles and practices of program development and administration. Principles and procedures of the academic support function. Principles and procedures of developmental studies. Advanced principles of supervision and training. Community college operations as they relate to other forms of post-secondary education. Operation and use of computer equipment and related software including data base, spreadsheet and word processing applications. Department Account Manager, Business Services - Con Ed Posting Date 09/19/2025 Open Until Filled: Yes Special Instructions to Applicants To Apply, click the following link Duty and Responsibility Instruct 16-24 contact hours in preparing students to drive tractor trailer rigs; prepare objectives, assignments, grading standards, attendance polices and course syllabus to be distributed at first class meeting; prepare, proctor and grade tests; prepare instructional materials and aids. Duty and Responsibility Teach proper driving procedures, safe driving responsibilities, commercial motor vehicle laws, map reading, daily logs, and vehicle maintenance; prepare student for the Commercial Driver License test. Duty and Responsibility Supervise range training; instruct students in operating trucks on the highway Duty and Responsibility Travel (some overnight) to off campus sites is required for instructional partnerships with other community colleges Duty and Responsibility Provide supervisor with objectives and course outlines for each class; begin and end each class on time; turn in reports, final grades and other forms on time; revise course content and objectives as required; administer student evaluations each quarter; develop new courses in field as required. Duty and Responsibility Assist in the evaluation of activities and operations of assigned program; ensure that operations meet the goals and objectives of the college and the needs of the student population. Duty and Responsibility Participate in work activities, projects and programs; coordinate work products, methods and procedures Duty and Responsibility Evaluate and recommend textbooks and materials; make recommendations regarding supply and equipment needs Duty and Responsibility Participate in the academic program's efforts to recruit and retain students; participate in the review and revision of program publications, publicity and other community relations activities Duty and Responsibility Attend various meetings, seminars and conferences; make presentations to outside agencies as a representative of the college; stay abreast of new developments in the assigned area of study Duty and Responsibility Schedule regular office hours for consultation with students; ensure availability during non-scheduled hours by appointment; work closely with probationary advisees; counsel students in academic and employment planning; keep current on graduation and transfer requirements Duty and Responsibility Participate in professional development opportunities and required employee training
10/23/2025
Full time
Posting Number Regular_ Position Title Truck Driver Training Program (PT) Classification Title: Unclassified Position Summary Caldwell Community College and Technical Institute CCCTI), in partnership with Rowan-Cabarrus Community College, are looking for a part-time instructor for our Truck Driver Training Program. To apply, click the following link Required Education/Experience Five years of experience in driving a tractor trailer truck Preferred Education/Experience/Skills Experience in teaching and/or counseling at a post-secondary level Other Knowledge, Skills and Abilities Ability to: Plan, organize, direct and coordinate the work of lower level staff Select, supervise, train and evaluate staff Delegate authority and responsibility Maintain and update computer records, files and other documents Compile information and prepare computer-generated reports Communicate clearly and concisely, both orally and in writing Establish and maintain cooperative working relationships with those contacted in the course of work Maintain effective audio-visual discrimination and perception needed for: making observations reading and writing operating assigned equipment communicating with others The mission, goals and objectives of CCC&TI: Safe work practices and procedures. Techniques and practices for working with adult learners. Current trends, research and development in the area of assignment. Pertinent federal, state and local laws, codes and regulations. Principles and practices of program development and administration. Principles and procedures of the academic support function. Principles and procedures of developmental studies. Advanced principles of supervision and training. Community college operations as they relate to other forms of post-secondary education. Operation and use of computer equipment and related software including data base, spreadsheet and word processing applications. Department Account Manager, Business Services - Con Ed Posting Date 09/19/2025 Open Until Filled: Yes Special Instructions to Applicants To Apply, click the following link Duty and Responsibility Instruct 16-24 contact hours in preparing students to drive tractor trailer rigs; prepare objectives, assignments, grading standards, attendance polices and course syllabus to be distributed at first class meeting; prepare, proctor and grade tests; prepare instructional materials and aids. Duty and Responsibility Teach proper driving procedures, safe driving responsibilities, commercial motor vehicle laws, map reading, daily logs, and vehicle maintenance; prepare student for the Commercial Driver License test. Duty and Responsibility Supervise range training; instruct students in operating trucks on the highway Duty and Responsibility Travel (some overnight) to off campus sites is required for instructional partnerships with other community colleges Duty and Responsibility Provide supervisor with objectives and course outlines for each class; begin and end each class on time; turn in reports, final grades and other forms on time; revise course content and objectives as required; administer student evaluations each quarter; develop new courses in field as required. Duty and Responsibility Assist in the evaluation of activities and operations of assigned program; ensure that operations meet the goals and objectives of the college and the needs of the student population. Duty and Responsibility Participate in work activities, projects and programs; coordinate work products, methods and procedures Duty and Responsibility Evaluate and recommend textbooks and materials; make recommendations regarding supply and equipment needs Duty and Responsibility Participate in the academic program's efforts to recruit and retain students; participate in the review and revision of program publications, publicity and other community relations activities Duty and Responsibility Attend various meetings, seminars and conferences; make presentations to outside agencies as a representative of the college; stay abreast of new developments in the assigned area of study Duty and Responsibility Schedule regular office hours for consultation with students; ensure availability during non-scheduled hours by appointment; work closely with probationary advisees; counsel students in academic and employment planning; keep current on graduation and transfer requirements Duty and Responsibility Participate in professional development opportunities and required employee training
Position Overview Lehigh Valley Health Network (LVHN), a premier regional health system and proud member of Jefferson Health, invites applications and nominations for the role of Chair, Department of Medicine. This is a high impact leadership opportunity for an accomplished physician executive to lead one of the region's most respected departments, with responsibility for both LVHN's legacy Department of Medicine and integration with Jefferson Health's broader Medicine service line. The ideal candidate will be a forward thinking leader with a passion for clinical excellence, academic advancement, and strategic growth -ready to shape the next chapter of medicine for our health system and the communities we serve. The LVHN department of medicine includes 15 medical divisions: including general internal medicine and our medical specialists in allergy/immunology, infectious disease, pulmonary/critical care, rheumatology, endocrinology, bariatric medicine, geriatrics, hospice, palliative medicine, occupational medicine, physical medicine and rehabilitation, gastroenterology, nephrology and dermatology. All of these disciplines embrace the concepts of high quality, compassionate patient centered care. The multidisciplinary group of board certified physicians and APCs in the department of medicine is supported by a health network with leading edge technology and the latest in medical education. We support three medical residencies as well as 13 clinical fellowships in various specialties, including cardiology and hematology oncology. The Jefferson/LVHN Department of Medicine consists of approximately 400 employed Physicians and Advanced Practice Clinicians and is growing. Discover more about LVHN along with our mission and values on our about page or learn more about the LVHN Department of Medicine . As Chair of the Department of Medicine with Jefferson Health/LVHN, you will: Oversee overall clinical and administrative operation s of the Department of Medicine. Provide leadership and management oversight in the areas of quality improvement, care management, clinical program development, business development, medical staff relationships and policies, education and research. Essential functions include : Appoint and supervise all Division Chiefs, the Program Director for the Department's residency or other education programs, and other physician leaders/managers within the Department of Medicine. Oversee business and financial implications of program development. Develop, implement and manage quality improvement and care management programs for the Department of Medicine. Oversee, manage and maintain quality of all educational activities of the Department of M Collaborate on policy development, management oversight and advice to the management. Serve as a member of the Lehigh Valley Physician Group (LVPG) Board of Governors . Serve as a member of the Medical Executive Committee. Work closely with other members of senior management and network representatives to engage in the development of strategic network initiatives. Work with other members of the administration on the development of clinical programs designed to meet the needs of the people served by the network. Coordinate and oversee the research requirements for the medicine core faculty and residents to maintain AOA and ACGME accreditation. Collaborate with colleagues across Jefferson Health and within the Department of Medicine service line to provide comprehensive care across our community. Maintain relationships with the network 's education affiliations. Compensation & Benefits: We acknowledge the dedication of our colleagues and offer a benefits package that makes LVHN an even better place to work and grow your career. And now that we're proudly part of Jefferson Health, we can offer current and future clinicians new educational and development opportunities at Thomas Jefferson University across our larger service area. We leverage its position as a world class medical institution to recruit the best and brightest clinicians. Our compensation and rewards package is highly competitive and benchmark driven, including significant opportunity for a performance based incentive. As a large health network, we also offer a robust, comprehensive benefits package including health, vision, dental, short/long term disability, CME and retirement benefits to name a few. About the Lehigh Valley area: The Lehigh Valley is one of the fastest growing areas in the country, located in the heart of eastern Pennsylvania, 60 miles from Philadelphia and 80 miles from New York City. The area has outstanding public and private school systems, more than a half dozen colleges and universities and an abundance of cultural and recreational year round offerings. As a resident of the Lehigh Valley, you'll experience the charming, close knit community atmosphere while being just a short drive from the hustle and bustle of larger cities. Learn more about the Lehigh Valley by visiting our careers page . Qualifications Required Qualifications: Board certification in Internal Medicine and if applicable, in your subspecialty field of practice Medical Degree D. or D.O. Five years of experience in a medical leadership role Pennsylvania Medical License
10/22/2025
Full time
Position Overview Lehigh Valley Health Network (LVHN), a premier regional health system and proud member of Jefferson Health, invites applications and nominations for the role of Chair, Department of Medicine. This is a high impact leadership opportunity for an accomplished physician executive to lead one of the region's most respected departments, with responsibility for both LVHN's legacy Department of Medicine and integration with Jefferson Health's broader Medicine service line. The ideal candidate will be a forward thinking leader with a passion for clinical excellence, academic advancement, and strategic growth -ready to shape the next chapter of medicine for our health system and the communities we serve. The LVHN department of medicine includes 15 medical divisions: including general internal medicine and our medical specialists in allergy/immunology, infectious disease, pulmonary/critical care, rheumatology, endocrinology, bariatric medicine, geriatrics, hospice, palliative medicine, occupational medicine, physical medicine and rehabilitation, gastroenterology, nephrology and dermatology. All of these disciplines embrace the concepts of high quality, compassionate patient centered care. The multidisciplinary group of board certified physicians and APCs in the department of medicine is supported by a health network with leading edge technology and the latest in medical education. We support three medical residencies as well as 13 clinical fellowships in various specialties, including cardiology and hematology oncology. The Jefferson/LVHN Department of Medicine consists of approximately 400 employed Physicians and Advanced Practice Clinicians and is growing. Discover more about LVHN along with our mission and values on our about page or learn more about the LVHN Department of Medicine . As Chair of the Department of Medicine with Jefferson Health/LVHN, you will: Oversee overall clinical and administrative operation s of the Department of Medicine. Provide leadership and management oversight in the areas of quality improvement, care management, clinical program development, business development, medical staff relationships and policies, education and research. Essential functions include : Appoint and supervise all Division Chiefs, the Program Director for the Department's residency or other education programs, and other physician leaders/managers within the Department of Medicine. Oversee business and financial implications of program development. Develop, implement and manage quality improvement and care management programs for the Department of Medicine. Oversee, manage and maintain quality of all educational activities of the Department of M Collaborate on policy development, management oversight and advice to the management. Serve as a member of the Lehigh Valley Physician Group (LVPG) Board of Governors . Serve as a member of the Medical Executive Committee. Work closely with other members of senior management and network representatives to engage in the development of strategic network initiatives. Work with other members of the administration on the development of clinical programs designed to meet the needs of the people served by the network. Coordinate and oversee the research requirements for the medicine core faculty and residents to maintain AOA and ACGME accreditation. Collaborate with colleagues across Jefferson Health and within the Department of Medicine service line to provide comprehensive care across our community. Maintain relationships with the network 's education affiliations. Compensation & Benefits: We acknowledge the dedication of our colleagues and offer a benefits package that makes LVHN an even better place to work and grow your career. And now that we're proudly part of Jefferson Health, we can offer current and future clinicians new educational and development opportunities at Thomas Jefferson University across our larger service area. We leverage its position as a world class medical institution to recruit the best and brightest clinicians. Our compensation and rewards package is highly competitive and benchmark driven, including significant opportunity for a performance based incentive. As a large health network, we also offer a robust, comprehensive benefits package including health, vision, dental, short/long term disability, CME and retirement benefits to name a few. About the Lehigh Valley area: The Lehigh Valley is one of the fastest growing areas in the country, located in the heart of eastern Pennsylvania, 60 miles from Philadelphia and 80 miles from New York City. The area has outstanding public and private school systems, more than a half dozen colleges and universities and an abundance of cultural and recreational year round offerings. As a resident of the Lehigh Valley, you'll experience the charming, close knit community atmosphere while being just a short drive from the hustle and bustle of larger cities. Learn more about the Lehigh Valley by visiting our careers page . Qualifications Required Qualifications: Board certification in Internal Medicine and if applicable, in your subspecialty field of practice Medical Degree D. or D.O. Five years of experience in a medical leadership role Pennsylvania Medical License
Description: At Zach, we believe in the power of light-to illuminate new ideas, spark imagination, and bring people together. As Austin's leading professional producing theater, we create vibrant, intimate theater experiences that engage, inspire, and connect our community. The Facilities Manager will play an integral role in supporting Zach Theater's facilities management, janitorial services, campus safety initiatives, and campus operations by creating routine maintenance, managing internal requests and projects, and working with a partner organization to schedule and manage internal and external resources including staff, contractors, and over hire. This position will report to the General Manager and requires attention to detail, excellent cross-functional communication, the ability to troubleshoot and handle minor repairs, an eagerness to learn and adapt to new systems and technology, and a passion for advancing the arts and theatre in Austin. ESSENTIAL FUNCTIONS: The essential functions include, but are not limited to the following: Work with internal staff and external vendors and partners to support the maintenance and repair of all systems, equipment, campus, and facility needs while maximizing efficient use of resources. Manage facility schedules based on institutional programming and event calendars Work with various departments to manage space usage and schedule any larger maintenance projects Track hours and expenses for facility support, third-party vendors, projects, and events Create and implement standard operating procedures and documentation Manage information databases, filing systems, schedules, calendars, and online document organization Maintain records of maintenance work and facility project status, being mindful of budgeting and expense reporting Ensure high touch customer service with all internal and external staff and clients Provide corrective feedback to facilities crew verbally and in writing, escalating internal and external complaints as necessary to ensure the safety, cleanliness, and security of our team, properties, and equipment Act as direct supervisor for Assistant Facilities Manager and Facilities Technician Support Assistant Facilities Manager in supervision and management of Janitorial operations Support transition of janitorial operations from third party provider to internal team Requirements: EDUCATION AND EXPERIENCE: 5+ years experience working as a facilities Manager with 2+ years as a technician in a professional environment; experience with business administration is a plus Experience working in a multi-use facility, hospitality, management, and/or live events (Preferred) Experience with hands-on maintenance of commercial and residential HVAC systems. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to effectively communicate and present information to managers, clients, customers, and the public Knowledge of Google suite, Microsoft Word & Excel, CMMS Software, calendars, and general database software Ability to read, analyze, and interpret written materials, write reports, business correspondence, and process documents Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater PHYSICAL DEMANDS AND WORK ENVIRONMENT: This is an on-site, campus-based role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Ability to lift, push, pull or otherwise maneuver up to 75 lbs repeatedly, either alone or with assistance While performing the duties of this position, the employee is regularly required to talk and hear. Must have reliable transportation and the ability to work with a flexible schedule, including nights and weekends as scheduled Employee will regularly be required to travel back and forth between properties located around the Austin area The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in this work environment is typically moderate and can be high, especially backstage, during events and productions, or when using equipment. ORGANIZATIONAL RELATIONSHIPS: Reports to: General Manager Supervises (if any): Asst Facilities Manager, Facilities Technician Supports: All Departments and Campuses Peer collaboration/communicates with: All Staff and Departments SALARY: Beginning salary starting at $55,000 - 62,000 annually commensurate with experience and qualifications. New hires are typically brought into the organization between the minimum and midpoint of the salary range posted depending upon qualifications, years of experience in a similar role, internal equity, and the budgeted amount for the role. All offers of employment are conditional pending the successful completion of background and reference checks. We're excited to review your application. To ensure a smooth and fair hiring process, please apply online only. We're not able to accommodate calls or in-person visits about this position. Some of the great benefits available to Zach Employees: Affordable Healthcare Coverage for Full-Time Employees and their Dependents Employer Paid Life and AD&D insurance Employer Paid Short and Long-Term Disability Insurance 401K Matching Program Vacation, Sick, and Personal Time Paid Holidays Free Parking Tickets to Mainstage and Family Series shows and enrollment in Camps/Classes Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin's diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age. Compensation details: 0 Yearly Salary PI27877c14a5-
10/22/2025
Full time
Description: At Zach, we believe in the power of light-to illuminate new ideas, spark imagination, and bring people together. As Austin's leading professional producing theater, we create vibrant, intimate theater experiences that engage, inspire, and connect our community. The Facilities Manager will play an integral role in supporting Zach Theater's facilities management, janitorial services, campus safety initiatives, and campus operations by creating routine maintenance, managing internal requests and projects, and working with a partner organization to schedule and manage internal and external resources including staff, contractors, and over hire. This position will report to the General Manager and requires attention to detail, excellent cross-functional communication, the ability to troubleshoot and handle minor repairs, an eagerness to learn and adapt to new systems and technology, and a passion for advancing the arts and theatre in Austin. ESSENTIAL FUNCTIONS: The essential functions include, but are not limited to the following: Work with internal staff and external vendors and partners to support the maintenance and repair of all systems, equipment, campus, and facility needs while maximizing efficient use of resources. Manage facility schedules based on institutional programming and event calendars Work with various departments to manage space usage and schedule any larger maintenance projects Track hours and expenses for facility support, third-party vendors, projects, and events Create and implement standard operating procedures and documentation Manage information databases, filing systems, schedules, calendars, and online document organization Maintain records of maintenance work and facility project status, being mindful of budgeting and expense reporting Ensure high touch customer service with all internal and external staff and clients Provide corrective feedback to facilities crew verbally and in writing, escalating internal and external complaints as necessary to ensure the safety, cleanliness, and security of our team, properties, and equipment Act as direct supervisor for Assistant Facilities Manager and Facilities Technician Support Assistant Facilities Manager in supervision and management of Janitorial operations Support transition of janitorial operations from third party provider to internal team Requirements: EDUCATION AND EXPERIENCE: 5+ years experience working as a facilities Manager with 2+ years as a technician in a professional environment; experience with business administration is a plus Experience working in a multi-use facility, hospitality, management, and/or live events (Preferred) Experience with hands-on maintenance of commercial and residential HVAC systems. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to effectively communicate and present information to managers, clients, customers, and the public Knowledge of Google suite, Microsoft Word & Excel, CMMS Software, calendars, and general database software Ability to read, analyze, and interpret written materials, write reports, business correspondence, and process documents Ability to perform all work with a direct reflection of the vision, mission, and values of Zach Theater PHYSICAL DEMANDS AND WORK ENVIRONMENT: This is an on-site, campus-based role. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Ability to lift, push, pull or otherwise maneuver up to 75 lbs repeatedly, either alone or with assistance While performing the duties of this position, the employee is regularly required to talk and hear. Must have reliable transportation and the ability to work with a flexible schedule, including nights and weekends as scheduled Employee will regularly be required to travel back and forth between properties located around the Austin area The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in this work environment is typically moderate and can be high, especially backstage, during events and productions, or when using equipment. ORGANIZATIONAL RELATIONSHIPS: Reports to: General Manager Supervises (if any): Asst Facilities Manager, Facilities Technician Supports: All Departments and Campuses Peer collaboration/communicates with: All Staff and Departments SALARY: Beginning salary starting at $55,000 - 62,000 annually commensurate with experience and qualifications. New hires are typically brought into the organization between the minimum and midpoint of the salary range posted depending upon qualifications, years of experience in a similar role, internal equity, and the budgeted amount for the role. All offers of employment are conditional pending the successful completion of background and reference checks. We're excited to review your application. To ensure a smooth and fair hiring process, please apply online only. We're not able to accommodate calls or in-person visits about this position. Some of the great benefits available to Zach Employees: Affordable Healthcare Coverage for Full-Time Employees and their Dependents Employer Paid Life and AD&D insurance Employer Paid Short and Long-Term Disability Insurance 401K Matching Program Vacation, Sick, and Personal Time Paid Holidays Free Parking Tickets to Mainstage and Family Series shows and enrollment in Camps/Classes Zach Theater is committed to ensuring an equitable and inclusive workforce and we strive for a team that reflects Austin's diverse culture. All applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, sex or age. Compensation details: 0 Yearly Salary PI27877c14a5-
Job DescriptionDepartment:Employer PartnershipsPay Rate Type:SalaryEmployee Type:Job Summary:If you are a dynamic, relational professional experienced in supporting and managing strategic partnerships, Colby College invites you to apply for the newly-created Assistant Director ("AD") of Employer and Community Partnerships opportunity. Reporting to the Director of Employer and Community Partnerships, the AD will design and maintain both infrastructure and engagement opportunities that strengthen relationships with employers and community partners across industries and sectors, ultimately ensuring that those partners share internship, research, and employment opportunities for the benefit of Colby students across majors. This position will also collaborate with colleagues within and beyond DavisConnects in preparing the students to compete successfully for these opportunities. This position requires the ability to build trusting relationships with a wide variety of stakeholders who hold many diverse perspectives, lived experiences, strengths, and objectives. Essential Functions To perform successfully in this position, an individual must be able to perform essential duties satisfactorily as well as possess education/experience, employ the knowledge, skills, and abilities as listed in representative fashion. Colby College actively supports the Americans with Disabilities Act and will consider reasonable accommodations to enable individuals with disabilities to perform the essential functions of the position. This listing of essential duties is not all-inclusive, but representative; other duties may be assigned. Area : Support the On-going Development of Impactful Opportunities for Colby Students Provide relational and logistical support to ensure development and maintenance of strong partnerships with employers and community organizations across industries and sectors. Travel as necessary to support the development of experiential opportunities relevant to Colby students. Area : Increase Engagement with Opportunities Generated through DavisConnects and the Colby Community Generate awareness among students and their faculty and staff mentors about the opportunities the Director is cultivating via strategic outreach, collaborative programs, and communication campaigns. Collaborate with other faculty and staff to develop strategies to increase participation in these opportunities and/or the process that leads to these opportunities (info sessions, recruiting interviews, strong applications, etc). Area : (Co)Plan and attend to important details needed to execute high quality events in partnership with employers and community organizations Be the trusted point of contact for events - which may be virtual, on- and off-campus recruitment and industry events, including, for example, industry immersion experiences and recruitment days, employer information sessions, and networking receptions. Collaborate effectively with colleagues across campus, navigating systems and structures as needed to ensure successful event programming. Area : Lead the management of infrastructure to support the success of Employer and Community Partnerships at DavisConnects. Populate, maintain, and manage all internship, job, and other opportunity postings in the College's opportunity databases, including Handshake. Develop systems to ensure that partnerships are developed, supported, and maintained efficiently and effectively. Develop materials that support the implementation of all infrastructure related to Employer and Community Partnerships Area : Contribute as needed to the overall mission of the DavisConnects team and the College. Perform additional duties as assigned; duties, responsibilities, and activities may change at any time with or without notice. Position Qualifications Education and/or experience: Bachelor's degree or the equivalent in education and experience Ability to work independently and as a member of a team, establish priorities, and work collaboratively as a member of a diverse community Prior related experience supporting partnerships with a diverse range of constituencies. Prior experience in the college/university career services industries strongly preferred Demonstrated ability to understand and articulate the value of a liberal arts education to current and prospective employers and community partners; Strong interpersonal, communication, presentation skills Exceptional detail-orientation and organizational competencies; Proficiency and experience using technology (i.e. Microsoft office, Google Suite), developing and maintaining key infrastructure systems, and effectively leveraging social media; The ability and willingness to provide excellent service and to work in a collegial manner with students, faculty and staff, and other constituencies; Valid driver's license required. Physical/Mental Demands The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To successfully perform the essential functions of this position, an employee must be able to maintain appropriate confidentiality with regard to student, alumni, and employee data, documents, issues, etc., and respect privacy needs of students, graduates, employees and past employees with regard to the same. The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required. There may be occurrences of students, graduates, parents, employees, past employees, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations. While performing the essential duties of this position, an employee would frequently be required to move around the office space as well as within hallways, meeting rooms, and other parts of the campus facilities. There may be multiple/daily instances of prolonged personal computer use which would include keyboard and/or mouse usage as well as viewing a computer monitor. An employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus. The overall work environment requires the mental ability to shift focus quickly due to interruptions; an employee must be able to mentally track multiple projects and tasks as well. The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds. To Apply: Interested candidates should apply electronically by clicking the "Apply Now" button on the Colby College website. Please upload a cover letter and resume to your application.
10/22/2025
Full time
Job DescriptionDepartment:Employer PartnershipsPay Rate Type:SalaryEmployee Type:Job Summary:If you are a dynamic, relational professional experienced in supporting and managing strategic partnerships, Colby College invites you to apply for the newly-created Assistant Director ("AD") of Employer and Community Partnerships opportunity. Reporting to the Director of Employer and Community Partnerships, the AD will design and maintain both infrastructure and engagement opportunities that strengthen relationships with employers and community partners across industries and sectors, ultimately ensuring that those partners share internship, research, and employment opportunities for the benefit of Colby students across majors. This position will also collaborate with colleagues within and beyond DavisConnects in preparing the students to compete successfully for these opportunities. This position requires the ability to build trusting relationships with a wide variety of stakeholders who hold many diverse perspectives, lived experiences, strengths, and objectives. Essential Functions To perform successfully in this position, an individual must be able to perform essential duties satisfactorily as well as possess education/experience, employ the knowledge, skills, and abilities as listed in representative fashion. Colby College actively supports the Americans with Disabilities Act and will consider reasonable accommodations to enable individuals with disabilities to perform the essential functions of the position. This listing of essential duties is not all-inclusive, but representative; other duties may be assigned. Area : Support the On-going Development of Impactful Opportunities for Colby Students Provide relational and logistical support to ensure development and maintenance of strong partnerships with employers and community organizations across industries and sectors. Travel as necessary to support the development of experiential opportunities relevant to Colby students. Area : Increase Engagement with Opportunities Generated through DavisConnects and the Colby Community Generate awareness among students and their faculty and staff mentors about the opportunities the Director is cultivating via strategic outreach, collaborative programs, and communication campaigns. Collaborate with other faculty and staff to develop strategies to increase participation in these opportunities and/or the process that leads to these opportunities (info sessions, recruiting interviews, strong applications, etc). Area : (Co)Plan and attend to important details needed to execute high quality events in partnership with employers and community organizations Be the trusted point of contact for events - which may be virtual, on- and off-campus recruitment and industry events, including, for example, industry immersion experiences and recruitment days, employer information sessions, and networking receptions. Collaborate effectively with colleagues across campus, navigating systems and structures as needed to ensure successful event programming. Area : Lead the management of infrastructure to support the success of Employer and Community Partnerships at DavisConnects. Populate, maintain, and manage all internship, job, and other opportunity postings in the College's opportunity databases, including Handshake. Develop systems to ensure that partnerships are developed, supported, and maintained efficiently and effectively. Develop materials that support the implementation of all infrastructure related to Employer and Community Partnerships Area : Contribute as needed to the overall mission of the DavisConnects team and the College. Perform additional duties as assigned; duties, responsibilities, and activities may change at any time with or without notice. Position Qualifications Education and/or experience: Bachelor's degree or the equivalent in education and experience Ability to work independently and as a member of a team, establish priorities, and work collaboratively as a member of a diverse community Prior related experience supporting partnerships with a diverse range of constituencies. Prior experience in the college/university career services industries strongly preferred Demonstrated ability to understand and articulate the value of a liberal arts education to current and prospective employers and community partners; Strong interpersonal, communication, presentation skills Exceptional detail-orientation and organizational competencies; Proficiency and experience using technology (i.e. Microsoft office, Google Suite), developing and maintaining key infrastructure systems, and effectively leveraging social media; The ability and willingness to provide excellent service and to work in a collegial manner with students, faculty and staff, and other constituencies; Valid driver's license required. Physical/Mental Demands The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To successfully perform the essential functions of this position, an employee must be able to maintain appropriate confidentiality with regard to student, alumni, and employee data, documents, issues, etc., and respect privacy needs of students, graduates, employees and past employees with regard to the same. The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required. There may be occurrences of students, graduates, parents, employees, past employees, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations. While performing the essential duties of this position, an employee would frequently be required to move around the office space as well as within hallways, meeting rooms, and other parts of the campus facilities. There may be multiple/daily instances of prolonged personal computer use which would include keyboard and/or mouse usage as well as viewing a computer monitor. An employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus. The overall work environment requires the mental ability to shift focus quickly due to interruptions; an employee must be able to mentally track multiple projects and tasks as well. The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds. To Apply: Interested candidates should apply electronically by clicking the "Apply Now" button on the Colby College website. Please upload a cover letter and resume to your application.
Description: CWS is a leading provider of waste management services throughout South Carolina, Tennessee, Georgia, Virginia, and Florida areas . We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. We invest in our community, our customers and our employees by providing access to state-of-the-art systems and processes, and the best leadership in the business! JOB SUMMARY Our Area Sales Manager will generate profitable new account revenue by leading the team and assisting leadership to continue to coach, train, track, measure and obtain goals. They will assist in developing and executing the Company Growth Plan in order to achieve sales goals for the commercial and industrial sales channels. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. "Duties and responsibilities may change, and new ones may be added, at any time with or without advanced notice. " Maintains and reinforces the company sales strategy and design with the sales team Assist in developing proformas and bid packages for large government and municipal opportunities Serves as primary contact and conduit for large government and municipal customers Establishes and maintains a high level of customer satisfaction Communicates to and works with leadership to resolve unique prospective customer issues Demonstrates outstanding management and customer service skills to motivate sales team members Maintains an ongoing training, coaching and mentoring program in order to develop the skills of our sales representatives Supervises activities of our sales representatives and ensures that team members meet or exceed sales call activity, sales pipeline growth, and new sales revenue goals Effectively manages, maintains and ensures the use of the sales tools. Ensures entire sales team is well trained in the use of these tools Provides expert industry knowledge and interpretation for our sales representatives and customers Assists in the communication and maintenance of the company pricing and service strategies Interviews and selects qualified candidates for open positions Travels for real-time coaching and prospecting with current reps in existing and expansion markets Build and maintain strong relationships with customers Identify new business opportunities and develop plans to capitalize on them Monitor and analyze sales performance data to identify areas for improvement Provide regular reports on sales performance to senior management SUPERVISORY RESPONSIBILITIES This position will manage one or more employees. EDUCATION AND/OR EXPERIENCE High School Diploma, GED and/or equivalent work experience. An Associates' Degree in Business Administration or Sales and Marketing is preferred Years of Experience: At least 3 years of related experience. A minimum of 2 years' experience in Solid Waste and/or a service-related industry is preferred LANGUAGE SKILLS Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence and routine reports. Ability to proof read and apply proper grammar to text. Ability to effectively present information in one-on-one and small group situation to clients and employees of the organization. Professional etiquette also required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all unites of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS Ability to operate standard office equipment including a personal computer and strong working knowledge of word processing and spreadsheet software packages required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit; use hands and fingers to handle, feel objects, tools, or controls; and talk or hear. Frequently is required to reach with hands and arms. Occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements: PIe29ef4d5ea14-9393
10/22/2025
Full time
Description: CWS is a leading provider of waste management services throughout South Carolina, Tennessee, Georgia, Virginia, and Florida areas . We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. We invest in our community, our customers and our employees by providing access to state-of-the-art systems and processes, and the best leadership in the business! JOB SUMMARY Our Area Sales Manager will generate profitable new account revenue by leading the team and assisting leadership to continue to coach, train, track, measure and obtain goals. They will assist in developing and executing the Company Growth Plan in order to achieve sales goals for the commercial and industrial sales channels. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. "Duties and responsibilities may change, and new ones may be added, at any time with or without advanced notice. " Maintains and reinforces the company sales strategy and design with the sales team Assist in developing proformas and bid packages for large government and municipal opportunities Serves as primary contact and conduit for large government and municipal customers Establishes and maintains a high level of customer satisfaction Communicates to and works with leadership to resolve unique prospective customer issues Demonstrates outstanding management and customer service skills to motivate sales team members Maintains an ongoing training, coaching and mentoring program in order to develop the skills of our sales representatives Supervises activities of our sales representatives and ensures that team members meet or exceed sales call activity, sales pipeline growth, and new sales revenue goals Effectively manages, maintains and ensures the use of the sales tools. Ensures entire sales team is well trained in the use of these tools Provides expert industry knowledge and interpretation for our sales representatives and customers Assists in the communication and maintenance of the company pricing and service strategies Interviews and selects qualified candidates for open positions Travels for real-time coaching and prospecting with current reps in existing and expansion markets Build and maintain strong relationships with customers Identify new business opportunities and develop plans to capitalize on them Monitor and analyze sales performance data to identify areas for improvement Provide regular reports on sales performance to senior management SUPERVISORY RESPONSIBILITIES This position will manage one or more employees. EDUCATION AND/OR EXPERIENCE High School Diploma, GED and/or equivalent work experience. An Associates' Degree in Business Administration or Sales and Marketing is preferred Years of Experience: At least 3 years of related experience. A minimum of 2 years' experience in Solid Waste and/or a service-related industry is preferred LANGUAGE SKILLS Ability to read and comprehend instructions, correspondence, and memos. Ability to write correspondence and routine reports. Ability to proof read and apply proper grammar to text. Ability to effectively present information in one-on-one and small group situation to clients and employees of the organization. Professional etiquette also required. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all unites of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS Ability to operate standard office equipment including a personal computer and strong working knowledge of word processing and spreadsheet software packages required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit; use hands and fingers to handle, feel objects, tools, or controls; and talk or hear. Frequently is required to reach with hands and arms. Occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements: PIe29ef4d5ea14-9393
Heritage Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Oak Harbor Branch.Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.This position is Full Time; typical schedule is Monday - Friday8:00 a.m. to 5:00 p.m.and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.This position is fully onsite in Oak Harbor, Washington. Base Salary Range: Level I- $20.00 - $21.62- $24.84 per hour Level II- $22.00 - $22.70- $26.87 per hour Senior- $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I- Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. Street:450 SW Bayshore Drive City:Oak Harbor ZipCode:98277 mon2
10/22/2025
Full time
Heritage Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Oak Harbor Branch.Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.This position is Full Time; typical schedule is Monday - Friday8:00 a.m. to 5:00 p.m.and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.This position is fully onsite in Oak Harbor, Washington. Base Salary Range: Level I- $20.00 - $21.62- $24.84 per hour Level II- $22.00 - $22.70- $26.87 per hour Senior- $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I- Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. Street:450 SW Bayshore Drive City:Oak Harbor ZipCode:98277 mon2