Description:
About the Role:
The Director of Information Technology provides strategic leadership and oversight of IT operations and infrastructure for a mission-driven nonprofit organization. This role aligns technology strategy with organizational goals, manages budgets and vendor relationships, ensures system security and reliability, and leads IT staff. Serving as a trusted advisor to executive leadership, the Director offers insight on technology investments, risks, and emerging trends that advance the organization's mission and long-term sustainability.
Success in this role requires adaptability, flexibility, and a collaborative approach-balancing strategic leadership with hands-on engagement to ensure technology solutions effectively support the organization's evolving needs.
Requirements:
- IT Strategy & Leadership
- Identify, develop, ensure, and execute an IT strategy that aligns with the organization's mission and goals as well as evolving business objectives and operational needs.
- Align technology initiatives with regional economic development priorities and partner collaboration.
- Evaluate and implement emerging technologies for relevance and operational and cost-effectiveness.
- Assess all technology equipment and software needs and administer a plan to enhance inventory and utilization.
- Advise executive leadership on IT investments, trends, efficiencies, and risks.
- IT Operations & Infrastructure Management
- Oversee and ensure the reliability, security, and performance of the organization's IT infrastructure, including networks, cloud services, data storage, and telecommunications.
- Manage hardware and software lifecycles-ensure all systems are updated, patched, and reliable.
- Ensure business continuity and disaster recovery systems are in place and regularly tested.
- Lead or provide strategic oversight on cross-functional technology initiatives (e.g., CRM upgrades).
- Cybersecurity & Data Management
- Oversee IT governance, security protocols, and compliance with industry standards.
- Implement cybersecurity policies and best practices to protect organizational data.
- Maintain data redundancy, security, and retention systems, including backup and recovery procedures.
- Monitor IT risks and develop mitigation strategies to safeguard business operations.
- Ensure compliance with data privacy laws (e.g., GDPR, CCPA) and any federal/state grant or agency requirements.
- Conduct regular risk assessments and security audits.
- End-User Support & Training
- Oversee IT support services to ensure timely and effective resolution of technical issues.
- Supervise and support the IT Helpdesk Technician in providing first-line technical assistance.
- Drive organizational adoption and proficiency in IT systems, new technologies, and cybersecurity best practices through targeted training and development.
- Vendor & Budget Management
- Evaluate, select, and manage vendor relationships for hardware, software, and IT services.
- Oversee IT budget planning, resource allocation, and long-term financial forecasting to optimize technology investments.
- Negotiate contracts and service agreements to optimize technology investments.
- Team Leadership & Development
- Supervise and mentor the IT Helpdesk Technician, ensuring high-quality IT support services.
- Foster a collaborative and service-oriented IT culture within the organization.
- Develop and implement IT policies, procedures, and best practices to optimize performance and security.
Qualifications & Experience - Education: Bachelor's degree in information systems, Computer Science, or a related field required.
- Experience: Minimum of 7-10 years of progressively responsible IT experience, including 1-3 years in a leadership or supervisory role managing staff, budgets, and strategic initiatives. Experience in a nonprofit or mission-driven environment is strongly preferred, with a demonstrated ability to align technology solutions with organizational goals and collaborate effectively across departments.
- Strong knowledge of IT infrastructure, cloud computing, cybersecurity frameworks, and enterprise applications.
- Proven experience managing IT budgets, vendor relationships, and contract negotiations.
- Ability to lead IT projects from planning through implementation, ensuring alignment with organizational needs and priorities.
- Excellent problem-solving skills and the ability to communicate complex technical concepts clearly to non-technical stakeholders.
- Experience with Microsoft 365, networking, virtualization, cybersecurity, and AI tools is a plus.
- Preferred Certifications (not required but advantageous):
- ITIL (Information Technology Infrastructure Library) Certification
- CISSP (Certified Information Systems Security Professional)
- PMP (Project Management Professional)
- AWS/Azure Certified Solutions Architect
- CompTIA Security+
Compensation details: 00 Yearly Salary
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