Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Phoenix, AZ location. Relocation assistance is not available for this position. What you'll do: Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. Negotiates liability for comparative negligence (claimant or adverse carrier). Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. Analyzes information obtained to establish compliance for regulatory requirements and settlement value. Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. May serve as an informal resource for team members. Applies proficient knowledge of Auto Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of customer service experience. 1 year of experience handling low to moderately complex auto non injury liability claims. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Experience determining auto liability coverage. Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to organize, analyze, and effectively determine risk and appropriate response. Successful completion of a job-related assessment may be required. What sets you apart: Bachelor's degree Active Adjuster's License 1-2 years recent multi-vehicle claims liability to include comparative negligence Guidewire Claims Center experience Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage (Part C) Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits Arbitration/Subrogation knowledge US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $ 54,550.00 - $ 92,060.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr Auto Adjuster, you will adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Phoenix, AZ location. Relocation assistance is not available for this position. What you'll do: Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. Negotiates liability for comparative negligence (claimant or adverse carrier). Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. Interacts with multiple parties to gather information (police reports, recorded statements, witness statements) determine liability. Analyzes information obtained to establish compliance for regulatory requirements and settlement value. Evaluates and negotiates settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiates any excessive storage charges. Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Applies proficient knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. May serve as an informal resource for team members. Applies proficient knowledge of Auto Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of customer service experience. 1 year of experience handling low to moderately complex auto non injury liability claims. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Experience determining auto liability coverage. Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to organize, analyze, and effectively determine risk and appropriate response. Successful completion of a job-related assessment may be required. What sets you apart: Bachelor's degree Active Adjuster's License 1-2 years recent multi-vehicle claims liability to include comparative negligence Guidewire Claims Center experience Contract Interpretation experience: Liability & Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage (Part C) Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits Arbitration/Subrogation knowledge US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $ 54,550.00 - $ 92,060.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Memorial Hermann Surgery Center, Woodlands Parkway (11030)
The Woodlands, Texas
About Us Memorial Hermann Surgery Center - Woodlands Parkway, in partnership with United Surgical Partners International (USPI), is a state-of-the-art ambulatory surgery center committed to providing exceptional care in a safe, compassionate environment. We are currently seeking a dedicated and experienced Clinical Director to lead our clinical team and ensure excellence in patient care, staff development, and regulatory compliance. Role Overview The Clinical Director oversees all clinical operations of the surgery center, ensuring high-quality patient care and effective management of nursing services. This role collaborates closely with physicians, staff, and leadership to maintain compliance with federal, state, and accrediting body standards while fostering a culture of teamwork and patient-centered care. Responsibilities Provide leadership and supervision to all clinical staff, including RNs, surgical technologists, and support staff. Develop, implement, and evaluate clinical policies, procedures, and standards of care. Ensure compliance with regulatory and accreditation requirements (CMS, AAAHC, OSHA, etc.). Oversee scheduling, staffing, and resource allocation to optimize efficiency and patient flow. Collaborate with physicians and administrative leadership to support clinical operations and center growth. Manage infection control, quality assurance, and risk management programs. Support professional development and ongoing training for clinical staff. Participate in budget planning and cost management while maintaining quality care standards. What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status: Medical, dental, vision, and prescription coverage Life and AD&D coverage Availability of short- and long-term disability Flexible financial benefits including FSAs and HSAs 401(k) and access to retirement planning Paid holidays and vacation Who We Are At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner. USPI is proud of our inclusive culture. We respect differences and nurture the contributions of each individual while leveraging diversity to better serve our patients and physicians. Required Skills: Strong leadership and team-building skills with the ability to foster a positive, collaborative environment. Excellent communication and interpersonal skills for working with physicians, staff, and patients. Knowledge of regulatory and accreditation standards for ambulatory surgery centers. Strong organizational, critical thinking, and problem-solving abilities. Required Experience: Current RN license in the state of Texas required. Bachelor's degree in Nursing required; Master's degree preferred. Minimum 3-5 years of clinical management experience in an ASC or hospital operating room setting. Experience in quality assurance, infection control, and regulatory compliance. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
10/24/2025
Full time
About Us Memorial Hermann Surgery Center - Woodlands Parkway, in partnership with United Surgical Partners International (USPI), is a state-of-the-art ambulatory surgery center committed to providing exceptional care in a safe, compassionate environment. We are currently seeking a dedicated and experienced Clinical Director to lead our clinical team and ensure excellence in patient care, staff development, and regulatory compliance. Role Overview The Clinical Director oversees all clinical operations of the surgery center, ensuring high-quality patient care and effective management of nursing services. This role collaborates closely with physicians, staff, and leadership to maintain compliance with federal, state, and accrediting body standards while fostering a culture of teamwork and patient-centered care. Responsibilities Provide leadership and supervision to all clinical staff, including RNs, surgical technologists, and support staff. Develop, implement, and evaluate clinical policies, procedures, and standards of care. Ensure compliance with regulatory and accreditation requirements (CMS, AAAHC, OSHA, etc.). Oversee scheduling, staffing, and resource allocation to optimize efficiency and patient flow. Collaborate with physicians and administrative leadership to support clinical operations and center growth. Manage infection control, quality assurance, and risk management programs. Support professional development and ongoing training for clinical staff. Participate in budget planning and cost management while maintaining quality care standards. What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status: Medical, dental, vision, and prescription coverage Life and AD&D coverage Availability of short- and long-term disability Flexible financial benefits including FSAs and HSAs 401(k) and access to retirement planning Paid holidays and vacation Who We Are At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner. USPI is proud of our inclusive culture. We respect differences and nurture the contributions of each individual while leveraging diversity to better serve our patients and physicians. Required Skills: Strong leadership and team-building skills with the ability to foster a positive, collaborative environment. Excellent communication and interpersonal skills for working with physicians, staff, and patients. Knowledge of regulatory and accreditation standards for ambulatory surgery centers. Strong organizational, critical thinking, and problem-solving abilities. Required Experience: Current RN license in the state of Texas required. Bachelor's degree in Nursing required; Master's degree preferred. Minimum 3-5 years of clinical management experience in an ASC or hospital operating room setting. Experience in quality assurance, infection control, and regulatory compliance. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Webster Outpatient Surgery Center (11656)
San Ramon, California
United Surgical Partners International (USPI), the country's largest Ambulatory Surgery Center platform, is seeking a Surgery Center Administrator for Webster Outpatient Surgery Center located in San Ramon, CA. (Greater San Francisco Bay Area). Webster Outpatient Surgery Center in Walnut Creek, CA is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC). Webster Outpatient Surgery Center is a facility in which physicians have an ownership or investment interest. This state-of-the-art, multispecialty facility performs procedures in: Orthopedics, Pain Management and Plastic Surgery. There are 2 Operating Rooms and 1 Treatment Room The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure. Job Summary Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Salary Range: $130,000 - $170,000 base Annual and Quarterly bonus potential Qualifications Bachelor's degree or equivalent work experience. Minimum three years of experience in a top administrative or management position either in the ASC or hospital surgical space. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
10/24/2025
Full time
United Surgical Partners International (USPI), the country's largest Ambulatory Surgery Center platform, is seeking a Surgery Center Administrator for Webster Outpatient Surgery Center located in San Ramon, CA. (Greater San Francisco Bay Area). Webster Outpatient Surgery Center in Walnut Creek, CA is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC). Webster Outpatient Surgery Center is a facility in which physicians have an ownership or investment interest. This state-of-the-art, multispecialty facility performs procedures in: Orthopedics, Pain Management and Plastic Surgery. There are 2 Operating Rooms and 1 Treatment Room The ideal candidate for this role will either have Ambulatory Surgery Center (ASC) leadership experience or hospital surgical leadership experience with ASC exposure. Job Summary Responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations. Responsibilities and Expectations The daily operation of the facility. Serving, along with any committee appointed for the purpose, as a liaison between the Governing Board, the Medical Staff, and all departments of the facility. Reporting the pertinent activities concerning the facility to the Governing Board at regular intervals. Appointing a person responsible for the facility in the absence of the Administrator. Planning for the services provided by the facility and the operation of the facility. Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable. Lead discussion/presentation during Monthly Operations Review call with USPI's Home Office team. Business Operations Deploy, monitor, and ensure that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program. Ensure compliance with USPI's policies and procedures as related to internal controls. Develop, monitor, and control the staffing needs, operations budget, and capital budget. Develop, monitor, and control the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. Ensure compliance with government regulatory agencies and accrediting bodies. Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements. Establish pricing for procedures based on cost analysis and local market standards. Foster positive work relationships among all departments of the facility and act as liaison between UPSI's Home Office and all staff at the facility. Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. Closely monitor variations in the financial performance of the facility to avoid cash flow problems. Personnel Administration Hold monthly staff meetings outlining goals and priorities of the facility. Manage exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness. Review employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. Review and approve the disciplinary action and/or discharge of employees. Evaluate management performance and other staff as designated. Approve the addition or deletion of positions as well as approve applicants for employment in new or vacant positions. Develop employee productivity analysis, utilizing USPI's Staff Tracker, and assure efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. Implements a program of job-based orientation, training, and ongoing evaluation for all employees. Manage all employee files and records. Provide educational opportunities for professional staff development. Promote the implementation of positive customer relations by the employees and physicians. Clinical Services Ensure that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards. Work in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility. Manage the clinical departments of nursing, central supply, medical records, and housekeeping, and supervise the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering. Monitor the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs. Develop and implement a sales/marketing plan and lead the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility. Identify and develop new services defined as appropriate for ambulatory surgery centers. Foster positive public relations, marketing, and planning. Quality Improvement Develop, evaluate, and promote implementation of a continuous quality improvement program. Administer the infection control program and medical staff review of the quality improvement program. Identify and correct quality care issues. Develop statistical indicators to use in evaluating the overall operations and quality of care provided. Serve as a member of the Quality Improvement Committee. Medical Staff Relationships Process the credentialing of practitioners of the facility. Collaborate with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. Collaborate with the Medical Director and serve as a liaison in problem areas with the medical staff. Promote positive relationships between employees and practitioners. Develop a system whereby physician's needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies. Administrative Representative Attend corporate administrative meetings representing the facility. Act in accordance with the vision, mission, and business philosophy of the facility. Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. Stay current in changes in the healthcare environment, such as reimbursement, legislative issues and business law, and act accordingly in the best interest of the corporation. Personal Development and Professionalism Identify areas that require additional reinforcement through education, consultation, or practicum. Attend all mandatory in-services and meetings. Follow the facility's professional conduct and dress code policy. Maintain patient, physician, and employee privacy and confidentiality per policy. Communicate effectively and courteously with visitors, physicians and their office staff, patients, and employees. Criteria for Evaluation Patient/family/physician/employee feedback Annual Goals Required Experience: Salary Range: $130,000 - $170,000 base Annual and Quarterly bonus potential Qualifications Bachelor's degree or equivalent work experience. Minimum three years of experience in a top administrative or management position either in the ASC or hospital surgical space. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients, and others. The Governing Board may determine other qualifications as seen fit. Working Conditions and Physical Requirements Mobility to move about the facility to supervise employees and activities. Office environment typical, but frequent exposures to patient care areas. USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Jacksonville State University
Jacksonville, Alabama
Job no: 497850 Work type: Full Time Location: Jacksonville, AL (Main Campus) Categories: Staff Department: Library Requested Start Date: November 3, 2025 Annual Salary: $24,500.00 Normal Work Schedule: 3:00 - 11:00 p.m., some weekends required Job Summary: Under the supervision of the Library User Services Supervisor, the Circulation Assistant provides patron/customer services work of a clerical and technical nature providing assistance in using the resources of the library. This position has extensive contact with the patrons, faculty and staff and works with a variety of library automated systems. Circulation Assistants work with some independence. Problems, exceptions or new procedures will be explained and/or handled in cooperation with supervisor. Duties and Responsibilities: Interprets and enforces library and University policy and procedures; interacts appropriately with library users. Prepares and types statistical reports for the Library Director. Reports indicate number of books charged and discharged, number of patrons visiting the Library, number of patrons visiting the labs, use of materials on reserve, etc. Maintains security of cash box, credit card machine, and patron's personal information. Issues special permits to individuals not associated with the University, as dictated by policy, who may use the library. Collects fee for the special permit and creates patron records in the library circulation system. Empties book drops and discharges books. Places books on carts to carry books to appropriate floor. Returns books to and straightens shelves. Carries stacks of books or push/pull book trucks in order to transport books to locations in the library. Maintains nightly operations at Reserves Desk by preparing materials for hard copy utilization, advising patrons on special reserve items, creating and maintaining the display areas and locations of reserves materials, etc. Escorts visitors using the Alabama Gallery. Provides users with detailed information regarding services, directions, policies, and procedures, use of equipment, and the use of on-line catalog system. Manages library material utilizing automated systems, and provides reserve service and directional information. Sorts and shelves library materials and shifts library collections; prepares library material for shelving and circulation. Coordinates the processing of hold and recall requests and notifies library users of availability; resolves overdue recall problems, follows established guidelines. Charges out (check out) books to patrons. Provides security for library property. Opens the library prior to regular business hours by turning on lights and equipment of all floors. Closes the library at the end of business hours by checking the floors for patrons, making closing announcements on public address system, locking doors, setting alarms, reading gate meters, and securing money. Clears fines from computer records. Instructs patrons in the use of copy / microform machines and troubleshoots and performs minor repairs. Other duties as assigned. Required Minimum Qualifications: High School Diploma or equivalent Clerical experience, work involving meeting the public, or work in a library Preferred Qualifications: Some experience in typing, keyboarding, or computer operation Required Documents: Cover LetterResume Employee Benefits: JSU strives to provide a great quality of life to our employees through an attractive, competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package. Benefits include: Retirement PlansAlabama Teacher's Retirement System (TRS)RSA-1 Deferred Compensation403-B Retirement Annuity (TIAA)Health InsuranceMedical (PEEHIP)Optional plans: vision, dental, flexible spending plan, dependent care, cancer and hospital indemnityLong-term disability and life insuranceTuition assistancePaid and unpaid leaveEmployee Assistance ProgramPrescription assistance For additional information regarding benefits, please visit our website . Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: Equal Employment Opportunity : Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law. Advertised: Sep Central Daylight Time Applications close: Oct Central Daylight Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/24/2025
Full time
Job no: 497850 Work type: Full Time Location: Jacksonville, AL (Main Campus) Categories: Staff Department: Library Requested Start Date: November 3, 2025 Annual Salary: $24,500.00 Normal Work Schedule: 3:00 - 11:00 p.m., some weekends required Job Summary: Under the supervision of the Library User Services Supervisor, the Circulation Assistant provides patron/customer services work of a clerical and technical nature providing assistance in using the resources of the library. This position has extensive contact with the patrons, faculty and staff and works with a variety of library automated systems. Circulation Assistants work with some independence. Problems, exceptions or new procedures will be explained and/or handled in cooperation with supervisor. Duties and Responsibilities: Interprets and enforces library and University policy and procedures; interacts appropriately with library users. Prepares and types statistical reports for the Library Director. Reports indicate number of books charged and discharged, number of patrons visiting the Library, number of patrons visiting the labs, use of materials on reserve, etc. Maintains security of cash box, credit card machine, and patron's personal information. Issues special permits to individuals not associated with the University, as dictated by policy, who may use the library. Collects fee for the special permit and creates patron records in the library circulation system. Empties book drops and discharges books. Places books on carts to carry books to appropriate floor. Returns books to and straightens shelves. Carries stacks of books or push/pull book trucks in order to transport books to locations in the library. Maintains nightly operations at Reserves Desk by preparing materials for hard copy utilization, advising patrons on special reserve items, creating and maintaining the display areas and locations of reserves materials, etc. Escorts visitors using the Alabama Gallery. Provides users with detailed information regarding services, directions, policies, and procedures, use of equipment, and the use of on-line catalog system. Manages library material utilizing automated systems, and provides reserve service and directional information. Sorts and shelves library materials and shifts library collections; prepares library material for shelving and circulation. Coordinates the processing of hold and recall requests and notifies library users of availability; resolves overdue recall problems, follows established guidelines. Charges out (check out) books to patrons. Provides security for library property. Opens the library prior to regular business hours by turning on lights and equipment of all floors. Closes the library at the end of business hours by checking the floors for patrons, making closing announcements on public address system, locking doors, setting alarms, reading gate meters, and securing money. Clears fines from computer records. Instructs patrons in the use of copy / microform machines and troubleshoots and performs minor repairs. Other duties as assigned. Required Minimum Qualifications: High School Diploma or equivalent Clerical experience, work involving meeting the public, or work in a library Preferred Qualifications: Some experience in typing, keyboarding, or computer operation Required Documents: Cover LetterResume Employee Benefits: JSU strives to provide a great quality of life to our employees through an attractive, competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package. Benefits include: Retirement PlansAlabama Teacher's Retirement System (TRS)RSA-1 Deferred Compensation403-B Retirement Annuity (TIAA)Health InsuranceMedical (PEEHIP)Optional plans: vision, dental, flexible spending plan, dependent care, cancer and hospital indemnityLong-term disability and life insuranceTuition assistancePaid and unpaid leaveEmployee Assistance ProgramPrescription assistance For additional information regarding benefits, please visit our website . Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: Equal Employment Opportunity : Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law. Advertised: Sep Central Daylight Time Applications close: Oct Central Daylight Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor (Mid-Level) for the Bank, you will be positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. You will be responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. You will manage risk assessment data and use critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, Plano, TX, San Antonio, TX and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advise the business on how to strengthen and manage their control environment pertaining to oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance. Perform ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key Risk metrics to evaluate the effectiveness of established business controls. Perform Risk data analysis, report preparation and trend analysis, utilizing business intelligence tools. Partner with business owners to assist them in the identification of control failures and assesses the impact. Assist with translating control deficiencies into action plans and facilitates effective and timely Risk remediation through action plan oversight; provide recommendations to enhance governance practices in alignment with Risk and compliance frameworks. Maintain processes, procedures, and tools for managing exception alerts as they occur, including monitoring of resulting exception cases. Provide control oversight to ensure compliance with laws and regulations. Serve as a resource to team members. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience supporting risk-related, compliance-related, or business control design activities; OR 4 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative discipline. Knowledge of federal laws, rules, regulations, and applicable guidance to area supported for example: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA. What sets you apart: Highly proficient in bank consumer protection regulatory compliance, specifically within the Credit Card, Consumer Lending, and/or Real Estate lines of business. Experience researching, analyzing, and testing regulatory requirements, with a focus on practical application and business impact. Strong critical thinking skills, intellectual curiosity, attention to detail, and effective organizational capabilities. Effective relationship-building and influencing skills, with a track record of collaborating effectively with business partners to drive meaningful change. Strong written and verbal communication. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor (Mid-Level) for the Bank, you will be positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. You will be responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. You will manage risk assessment data and use critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, Plano, TX, San Antonio, TX and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advise the business on how to strengthen and manage their control environment pertaining to oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance. Perform ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key Risk metrics to evaluate the effectiveness of established business controls. Perform Risk data analysis, report preparation and trend analysis, utilizing business intelligence tools. Partner with business owners to assist them in the identification of control failures and assesses the impact. Assist with translating control deficiencies into action plans and facilitates effective and timely Risk remediation through action plan oversight; provide recommendations to enhance governance practices in alignment with Risk and compliance frameworks. Maintain processes, procedures, and tools for managing exception alerts as they occur, including monitoring of resulting exception cases. Provide control oversight to ensure compliance with laws and regulations. Serve as a resource to team members. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience supporting risk-related, compliance-related, or business control design activities; OR 4 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative discipline. Knowledge of federal laws, rules, regulations, and applicable guidance to area supported for example: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA. What sets you apart: Highly proficient in bank consumer protection regulatory compliance, specifically within the Credit Card, Consumer Lending, and/or Real Estate lines of business. Experience researching, analyzing, and testing regulatory requirements, with a focus on practical application and business impact. Strong critical thinking skills, intellectual curiosity, attention to detail, and effective organizational capabilities. Effective relationship-building and influencing skills, with a track record of collaborating effectively with business partners to drive meaningful change. Strong written and verbal communication. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelors degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or masters degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelors degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or masters degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
Requisition: ES Title: Director of External Operations for IMC Athletics FLSA status: Exempt Hiring Salary: Commensurate with education and experience. Department: IMC Athletics External Engagement Division: Integrated Marketing Communications Open Date: 10/03/2025 Open Until Filled: Yes Educational and Experience Requirement: Bachelor's degree in marketing, communications, sports management, broadcasting, business, or a related field. Minimum of 5 years of progressively responsible experience in athletics external operations, or a related role, with team leadership responsibilities. Demonstrated success in revenue generation, sponsorship development, and strategic planning. Familiarity with fan engagement best practices, digital marketing, and sports broadcasting. Understanding of NCAA compliance and the role of athletics within higher education. Strong interpersonal and communication skills with the ability to lead collaborative teams and manage multiple stakeholders. Preferred: Master's degree in a related field. Experience in Division I - FBS Collegiate Athletics. Experience working with third-party partners (e.g., Learfield, Van Wagner, Amplify). Knowledge of digital fan engagement platforms (such as Sidearm), CRM systems, ticketing platforms (such as Paciolan), and performance analytics tools. Nature & Purpose of Position: The Director of External Operations for IMC Athletics will provide strategic leadership and oversight for key functions including marketing, communications, broadcasting, digital media, ticketing, sponsorships, and fan engagement. Reporting to Assistant Vice President for Marketing and Branding in Integrated Marketing Communications leadership and collaborating closely with Athletics administration, this role will drive program growth, revenue generation, and community engagement efforts. The ideal candidate is a strategic leader experienced in managing cross-functional teams and third-party partners, fostering innovation and operational excellence. This position requires a forward-thinking individual skilled in delegation and delivering measurable outcomes that enhance the student-athlete experience while supporting the university's mission. Primary Responsibilities: Strategic Leadership & Team Management: Leads, mentors, and empowers a multidisciplinary team across marketing, communications, creative services, digital media, broadcasting, and ticketing, delegating operational tasks to maximize efficiency and impact. Sets clear strategic priorities and fosters a culture of innovation, collaboration, and accountability aligned with departmental and university goals. Collaborates with third-party partners (e.g., Learfield Amplify, Van Wagner), ensuring seamless integration and alignment with objectives. Marketing, Communications & Storytelling Develops and oversees integrated creative and written marketing, advertising, and communication strategies that elevate the varsity sports brand, increase fan engagement, and drive attendance growth while ensuring brand consistency with university standards. Delegates the production and timely delivery of sports information-including game stats and athlete highlights-while guiding compelling storytelling and dynamic content creation. Broadcasting & Digital Media Provides strategic oversight of athletics broadcasting (livestream, digital, radio, television) and digital media initiatives, delegating day-to-day operations to qualified staff. Identifies and capitalizes on opportunities to enhance production quality, expand digital reach, and generate revenue through media partnerships. Fan & Community Engagement Shapes and oversees game-day fan experience strategies and student engagement programs, delegating execution to staff and building relationships with campus partners. Leads and delegates the execution of community outreach initiatives connecting athletics with local schools, families, and businesses. Revenue & Business Operations Directs ticketing strategies and sponsorship development to drive sustainable revenue growth, delegates implementation and analysis while maintaining financial oversight. Establishes and monitors goals for ticket sales and revenue growth. Manages budgets and utilize performance analytics to inform strategic decision-making and resource allocation. Compliance & Institutional Alignment Ensures all external operations comply with NCAA, conference, and university policies, delegating compliance monitoring to staff as appropriate. Collaborates with athletics leadership and university stakeholders to align athletics initiatives with institutional priorities and represent the department on relevant committees. Other Duties Performs other related duties and delegates additional responsibilities as assigned by senior leadership to support the department's overall success. Other Specifications: Frequent evening and weekend work is required in support of home and some away athletic events and community initiatives. Fast-paced, collaborative environment that requires effective multitasking and problem-solving under pressure. This position may be designated as a Campus Security Authority (CSA). Full Time Part Time: Full Time Quicklink: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report
10/24/2025
Full time
Requisition: ES Title: Director of External Operations for IMC Athletics FLSA status: Exempt Hiring Salary: Commensurate with education and experience. Department: IMC Athletics External Engagement Division: Integrated Marketing Communications Open Date: 10/03/2025 Open Until Filled: Yes Educational and Experience Requirement: Bachelor's degree in marketing, communications, sports management, broadcasting, business, or a related field. Minimum of 5 years of progressively responsible experience in athletics external operations, or a related role, with team leadership responsibilities. Demonstrated success in revenue generation, sponsorship development, and strategic planning. Familiarity with fan engagement best practices, digital marketing, and sports broadcasting. Understanding of NCAA compliance and the role of athletics within higher education. Strong interpersonal and communication skills with the ability to lead collaborative teams and manage multiple stakeholders. Preferred: Master's degree in a related field. Experience in Division I - FBS Collegiate Athletics. Experience working with third-party partners (e.g., Learfield, Van Wagner, Amplify). Knowledge of digital fan engagement platforms (such as Sidearm), CRM systems, ticketing platforms (such as Paciolan), and performance analytics tools. Nature & Purpose of Position: The Director of External Operations for IMC Athletics will provide strategic leadership and oversight for key functions including marketing, communications, broadcasting, digital media, ticketing, sponsorships, and fan engagement. Reporting to Assistant Vice President for Marketing and Branding in Integrated Marketing Communications leadership and collaborating closely with Athletics administration, this role will drive program growth, revenue generation, and community engagement efforts. The ideal candidate is a strategic leader experienced in managing cross-functional teams and third-party partners, fostering innovation and operational excellence. This position requires a forward-thinking individual skilled in delegation and delivering measurable outcomes that enhance the student-athlete experience while supporting the university's mission. Primary Responsibilities: Strategic Leadership & Team Management: Leads, mentors, and empowers a multidisciplinary team across marketing, communications, creative services, digital media, broadcasting, and ticketing, delegating operational tasks to maximize efficiency and impact. Sets clear strategic priorities and fosters a culture of innovation, collaboration, and accountability aligned with departmental and university goals. Collaborates with third-party partners (e.g., Learfield Amplify, Van Wagner), ensuring seamless integration and alignment with objectives. Marketing, Communications & Storytelling Develops and oversees integrated creative and written marketing, advertising, and communication strategies that elevate the varsity sports brand, increase fan engagement, and drive attendance growth while ensuring brand consistency with university standards. Delegates the production and timely delivery of sports information-including game stats and athlete highlights-while guiding compelling storytelling and dynamic content creation. Broadcasting & Digital Media Provides strategic oversight of athletics broadcasting (livestream, digital, radio, television) and digital media initiatives, delegating day-to-day operations to qualified staff. Identifies and capitalizes on opportunities to enhance production quality, expand digital reach, and generate revenue through media partnerships. Fan & Community Engagement Shapes and oversees game-day fan experience strategies and student engagement programs, delegating execution to staff and building relationships with campus partners. Leads and delegates the execution of community outreach initiatives connecting athletics with local schools, families, and businesses. Revenue & Business Operations Directs ticketing strategies and sponsorship development to drive sustainable revenue growth, delegates implementation and analysis while maintaining financial oversight. Establishes and monitors goals for ticket sales and revenue growth. Manages budgets and utilize performance analytics to inform strategic decision-making and resource allocation. Compliance & Institutional Alignment Ensures all external operations comply with NCAA, conference, and university policies, delegating compliance monitoring to staff as appropriate. Collaborates with athletics leadership and university stakeholders to align athletics initiatives with institutional priorities and represent the department on relevant committees. Other Duties Performs other related duties and delegates additional responsibilities as assigned by senior leadership to support the department's overall success. Other Specifications: Frequent evening and weekend work is required in support of home and some away athletic events and community initiatives. Fast-paced, collaborative environment that requires effective multitasking and problem-solving under pressure. This position may be designated as a Campus Security Authority (CSA). Full Time Part Time: Full Time Quicklink: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelors degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or masters degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelors degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelors degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or masters degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor (Mid-Level) for the Bank, you will be positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. You will be responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. You will manage risk assessment data and use critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, Plano, TX, San Antonio, TX and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advise the business on how to strengthen and manage their control environment pertaining to oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance. Perform ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key Risk metrics to evaluate the effectiveness of established business controls. Perform Risk data analysis, report preparation and trend analysis, utilizing business intelligence tools. Partner with business owners to assist them in the identification of control failures and assesses the impact. Assist with translating control deficiencies into action plans and facilitates effective and timely Risk remediation through action plan oversight; provide recommendations to enhance governance practices in alignment with Risk and compliance frameworks. Maintain processes, procedures, and tools for managing exception alerts as they occur, including monitoring of resulting exception cases. Provide control oversight to ensure compliance with laws and regulations. Serve as a resource to team members. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience supporting risk-related, compliance-related, or business control design activities; OR 4 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative discipline. Knowledge of federal laws, rules, regulations, and applicable guidance to area supported for example: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA. What sets you apart: Highly proficient in bank consumer protection regulatory compliance, specifically within the Credit Card, Consumer Lending, and/or Real Estate lines of business. Experience researching, analyzing, and testing regulatory requirements, with a focus on practical application and business impact. Strong critical thinking skills, intellectual curiosity, attention to detail, and effective organizational capabilities. Effective relationship-building and influencing skills, with a track record of collaborating effectively with business partners to drive meaningful change. Strong written and verbal communication. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Risk and Controls Advisor (Mid-Level) for the Bank, you will be positioned in the first line of defense to ensure the overall effectiveness of risk and compliance management programs, risk analytics and operations in the business. This role will partner and collaborate with Compliance and Risk Management, as well as Business Operations, IT, Audit Services, and Regulators to support risk and compliance-based initiatives. You will be responsible for supporting business leader adherence to the established risk framework and ongoing supervision of business controls including risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating risk and compliance remediation, internal and external audits and regulatory exams, and monitoring of the first line of defense to minimize risk exposures and strengthen the overall control environment. You will manage risk assessment data and use critical thinking to identify key data-driven insights tied to first line of defense. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, Plano, TX, San Antonio, TX and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advise the business on how to strengthen and manage their control environment pertaining to oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance. Perform ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key Risk metrics to evaluate the effectiveness of established business controls. Perform Risk data analysis, report preparation and trend analysis, utilizing business intelligence tools. Partner with business owners to assist them in the identification of control failures and assesses the impact. Assist with translating control deficiencies into action plans and facilitates effective and timely Risk remediation through action plan oversight; provide recommendations to enhance governance practices in alignment with Risk and compliance frameworks. Maintain processes, procedures, and tools for managing exception alerts as they occur, including monitoring of resulting exception cases. Provide control oversight to ensure compliance with laws and regulations. Serve as a resource to team members. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience supporting risk-related, compliance-related, or business control design activities; OR 4 years of experience in a relevant quantitative discipline; OR Advanced degree or designation in a risk management or quantitative discipline, and 2 years of experience supporting risk-related, and/or compliance-related, or business control design activities; OR PhD in a risk management or quantitative discipline. Knowledge of federal laws, rules, regulations, and applicable guidance to area supported for example: OCC Heightened Standards, BSA/AML, REG E, UDAAP/UDAP, TILA/REG Z, SCRA, FCRA, MLA. What sets you apart: Highly proficient in bank consumer protection regulatory compliance, specifically within the Credit Card, Consumer Lending, and/or Real Estate lines of business. Experience researching, analyzing, and testing regulatory requirements, with a focus on practical application and business impact. Strong critical thinking skills, intellectual curiosity, attention to detail, and effective organizational capabilities. Effective relationship-building and influencing skills, with a track record of collaborating effectively with business partners to drive meaningful change. Strong written and verbal communication. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. Theres a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six week training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, youll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position. We are currently seeking dedicated professionals to work in our San Antonio office as an Associate Auto Adjuster. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member. What you'll do: Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles. Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload. Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborate and set expectations with external and internal business partners to facilitate claims resolution. Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or equivalent experience or GED Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims Ability to prioritize and multi-task while navigating through multiple business applications Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire Successful completion of a job-related assessment is required. What sets you apart: US military experience through military service or a military spouse/domestic partner Bachelors degree Compensation range: The hiring range for this position is: $48,340 - $50,340. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. Theres a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six week training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, youll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position. We are currently seeking dedicated professionals to work in our San Antonio office as an Associate Auto Adjuster. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member. What you'll do: Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles. Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload. Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborate and set expectations with external and internal business partners to facilitate claims resolution. Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or equivalent experience or GED Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims Ability to prioritize and multi-task while navigating through multiple business applications Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire Successful completion of a job-related assessment is required. What sets you apart: US military experience through military service or a military spouse/domestic partner Bachelors degree Compensation range: The hiring range for this position is: $48,340 - $50,340. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Other
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/24/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450- $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: RML Chemistry Work Type: Full Time (Total FTE between 0. 9 and 1. 0) Shift: Shift 3 Work Schedule: 8 Hr (11:30PM - 7:30AM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (). Eligible for a $6,000 sign-on bonus Pay Range: $29.36 - $42.61 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: This position is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush Code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion. Other information: Education: Bachelor's degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR . Certification from a nationally recognized certifying agency is required. Some laboratory disciplines may require more stringent certification criteria. Acceptable credentials (can vary depending on the laboratory section): •Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP) •Medical Technologist (MT) via the American Medical Technologists (AMT) •Blood Bank (BB) via the ASCP •Chemistry (C) via the ASCP •Cytogenetics (CG) via the ASCP •Cytotechnologist (CT) via the ASCP •Hematology (H) via the ASCP •Microbiology (M) via the ASCP •Molecular Biology (MB) via the ASCP •Specialty in Cytometry (SCYM) via ASCP •Technologist in HLA (CHT) via ACHI •Medical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience. Experience: •Bachelor's degree with certification, no previous experience required. •Associate's degree and/or education/work experience qualifications as defined by CLIA 42 CFT ; and MLT or other laboratory certification; and 5 contiguous years of experience required. Some laboratory sections may have more stringent education and certification requirements. CLIA QUALIFICATION FOR TESTING: Employees in this job classification are qualified to perform moderate and high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996. Physical Demands: Able to work in fast pace, often stressful, computerized environment. Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials. Responsibilities: Performs Laboratory Testing Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush approved Policies and Procedures. Quality Control and Preventative Maintenance Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Troubleshooting Performs basic troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help. Time Management Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch Continuing Education Required to obtain and document 12 hours of laboratory continuing education per year. Special Projects Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. Participates in procedure implementation and training of new staff and students. Encouraged to identify and participate in process improvement projects. Tech-in-Charge May perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so Report Reviewing and Results Reporting Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information System Turnaround Time Expectations Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples Specimen Acceptability Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification Organization of Work Area Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect the area at the beginning and end of each shift. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
10/24/2025
Full time
Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: RML Chemistry Work Type: Full Time (Total FTE between 0. 9 and 1. 0) Shift: Shift 3 Work Schedule: 8 Hr (11:30PM - 7:30AM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (). Eligible for a $6,000 sign-on bonus Pay Range: $29.36 - $42.61 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: This position is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush Code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion. Other information: Education: Bachelor's degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR . Certification from a nationally recognized certifying agency is required. Some laboratory disciplines may require more stringent certification criteria. Acceptable credentials (can vary depending on the laboratory section): •Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP) •Medical Technologist (MT) via the American Medical Technologists (AMT) •Blood Bank (BB) via the ASCP •Chemistry (C) via the ASCP •Cytogenetics (CG) via the ASCP •Cytotechnologist (CT) via the ASCP •Hematology (H) via the ASCP •Microbiology (M) via the ASCP •Molecular Biology (MB) via the ASCP •Specialty in Cytometry (SCYM) via ASCP •Technologist in HLA (CHT) via ACHI •Medical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience. Experience: •Bachelor's degree with certification, no previous experience required. •Associate's degree and/or education/work experience qualifications as defined by CLIA 42 CFT ; and MLT or other laboratory certification; and 5 contiguous years of experience required. Some laboratory sections may have more stringent education and certification requirements. CLIA QUALIFICATION FOR TESTING: Employees in this job classification are qualified to perform moderate and high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996. Physical Demands: Able to work in fast pace, often stressful, computerized environment. Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials. Responsibilities: Performs Laboratory Testing Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush approved Policies and Procedures. Quality Control and Preventative Maintenance Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Troubleshooting Performs basic troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help. Time Management Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch Continuing Education Required to obtain and document 12 hours of laboratory continuing education per year. Special Projects Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. Participates in procedure implementation and training of new staff and students. Encouraged to identify and participate in process improvement projects. Tech-in-Charge May perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so Report Reviewing and Results Reporting Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information System Turnaround Time Expectations Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples Specimen Acceptability Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification Organization of Work Area Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect the area at the beginning and end of each shift. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Kaiser Permanente - The Permanente Medical Group, Inc. -Northern California
Modesto, California
Salary range : $397,739 to $410,040 Additional potential incentives up to : $68,660 Reduced schedules (with pro-rated compensation) may be available. Some incentive opportunities are estimates based on potential premium pay. Kaiser Permanente / The Permanente Medical Group The Permanente Medical Group, Inc. (TPMG - Kaiser Permanente Northern California) is one of the largest medical groups in the nation with over 9,000 physicians, 22 medical centers, numerous clinics throughout Northern and Central California, and an over 75-year tradition of providing quality medical care. Emergency Medicine Residency Program Modesto/Manteca, California In 2021, Kaiser Permanente Modesto launched our first ever Emergency medicine residency program in Northern California. We are currently seeking an Emergency Medicine Residency Program Director to lead our 3-year Residency Program comprised of eight residents per class for a total of 24 residents. The Program Director is a key departmental leader over seeing three assistant PDs, multiple fellowship trained faculty, and GME Program support staff. Program Director Job Description The Program Director must administer and maintain an educational environment conducive to educating residents/fellows in each of the ACGME competency areas and in conformance with KP NCAL policies and procedures. Selected duties may be delegated to faculty or training program administrators; however, the Program Director is responsible to the Designated Institutional Official, the Graduate Medical Education Committee, and to the ACGME's Residency Review Committee for the timely and accurate completion of all tasks and their quality. Program director duties include, but are not limited to: Oversight of Education Participation in GME Governance Compliance with Regulatory Requirements affecting GME Maintenance of Accreditation Candidate Description Ideal candidates will be passionate about resident education and community emergency medicine, demonstrating leadership that fosters a collaborative and supportive training environment. We are seeking applicants with the following qualities: Strong leadership and team management skills Excellence in administration, operations, and organization Effective interpersonal and communication skills across in-person, virtual, and written formats Demonstrated national-level engagement in emergency medicine and education Commitment to diversity and inclusive excellence Qualifications and Responsibilities MD or DO degree with board certification in Emergency Medicine At least five years as a core faculty member in an ACGME-accredited residency program Strong managerial skills Service orientation and commitment to teamwork Significant education leadership and scholarship experience Preferred Qualifications Familiarity with the ACGME cycle (three years as an APD, or one year as a PD) Education fellowship or advanced degree (MEd, MPH, etc.) Evidence of ongoing activity in scholarship, including peer-reviewed publications Possess or be eligible for a California medical license What the California Central Valley Has To Offer A location that is second to none: nestled between the Cascade, Sierra Nevada, and Tehachapi mountains to the east and the California coastal ranges, and the San Francisco Bay Area and Pacific Coast to the west Mild winters, warm summers, and close to some of our state's most popular recreation destinations, including mountain and road biking, kayaking, and boarding Nearby California State and National Parks offer great hiking trails, camping, and fishing in pristine lakes and rivers High quality and attractive lifestyle, including affordable housing costs, shorter commutes, and great schools Enjoyable community activities, a vibrant arts scene (including lively theater and music performances), sporting events, museums, family and gourmet eateries, fashion malls, and universities A Few Reasons To Consider A Practice with TPMG Work-life balance focused practice, including flexible schedules and unmatched practice support We can focus on providing excellent patient care without managing overhead and billing. No RVUs! We demonstrate our commitment to a culture of equity, inclusion, and diversity by hiring physicians that reflect and celebrate the diversity of people and cultures. We practice in an environment with patients at the center and deliver culturally responsive and compassionate care to our member populations. Multi-specialty collaboration with a mission-driven integrated health care delivery model. An outstanding electronic medical record system that allows flexibility in patient management. We have a very rich and comprehensive Physician Health & Wellness Program. We are Physician-led and develop our own leaders. Professional development opportunities in teaching, research, mentorship, physician leadership, and community service. EXTRAORDINARY BENEFITS: Competitive compensation and benefits package, including comprehensive vision, medical, and dental Interest Free Home Loan Program up to $250,000 (approval required) Relocation Assistance up to $10,000 (approval required) Malpractice and Tail Insurance Life Insurance Optional Long-Term Care Insurance Paid holidays, sick leave, and education leave Shareholder track Three retirement plans, including a pension plan and 401(k) Competitive full time starting salary with additional potential incentives. Reduced schedules with protected academic time. For more information or to apply, please visit our website at: For further details, please contact: Roy Hernandez at or . We are an equal opportunity employer and VEVRAA federal contractor. Compensation Information: $397739.00 / Annually - $410040.00 / AnnuallyAdditional Compensation: 68660.00
10/24/2025
Full time
Salary range : $397,739 to $410,040 Additional potential incentives up to : $68,660 Reduced schedules (with pro-rated compensation) may be available. Some incentive opportunities are estimates based on potential premium pay. Kaiser Permanente / The Permanente Medical Group The Permanente Medical Group, Inc. (TPMG - Kaiser Permanente Northern California) is one of the largest medical groups in the nation with over 9,000 physicians, 22 medical centers, numerous clinics throughout Northern and Central California, and an over 75-year tradition of providing quality medical care. Emergency Medicine Residency Program Modesto/Manteca, California In 2021, Kaiser Permanente Modesto launched our first ever Emergency medicine residency program in Northern California. We are currently seeking an Emergency Medicine Residency Program Director to lead our 3-year Residency Program comprised of eight residents per class for a total of 24 residents. The Program Director is a key departmental leader over seeing three assistant PDs, multiple fellowship trained faculty, and GME Program support staff. Program Director Job Description The Program Director must administer and maintain an educational environment conducive to educating residents/fellows in each of the ACGME competency areas and in conformance with KP NCAL policies and procedures. Selected duties may be delegated to faculty or training program administrators; however, the Program Director is responsible to the Designated Institutional Official, the Graduate Medical Education Committee, and to the ACGME's Residency Review Committee for the timely and accurate completion of all tasks and their quality. Program director duties include, but are not limited to: Oversight of Education Participation in GME Governance Compliance with Regulatory Requirements affecting GME Maintenance of Accreditation Candidate Description Ideal candidates will be passionate about resident education and community emergency medicine, demonstrating leadership that fosters a collaborative and supportive training environment. We are seeking applicants with the following qualities: Strong leadership and team management skills Excellence in administration, operations, and organization Effective interpersonal and communication skills across in-person, virtual, and written formats Demonstrated national-level engagement in emergency medicine and education Commitment to diversity and inclusive excellence Qualifications and Responsibilities MD or DO degree with board certification in Emergency Medicine At least five years as a core faculty member in an ACGME-accredited residency program Strong managerial skills Service orientation and commitment to teamwork Significant education leadership and scholarship experience Preferred Qualifications Familiarity with the ACGME cycle (three years as an APD, or one year as a PD) Education fellowship or advanced degree (MEd, MPH, etc.) Evidence of ongoing activity in scholarship, including peer-reviewed publications Possess or be eligible for a California medical license What the California Central Valley Has To Offer A location that is second to none: nestled between the Cascade, Sierra Nevada, and Tehachapi mountains to the east and the California coastal ranges, and the San Francisco Bay Area and Pacific Coast to the west Mild winters, warm summers, and close to some of our state's most popular recreation destinations, including mountain and road biking, kayaking, and boarding Nearby California State and National Parks offer great hiking trails, camping, and fishing in pristine lakes and rivers High quality and attractive lifestyle, including affordable housing costs, shorter commutes, and great schools Enjoyable community activities, a vibrant arts scene (including lively theater and music performances), sporting events, museums, family and gourmet eateries, fashion malls, and universities A Few Reasons To Consider A Practice with TPMG Work-life balance focused practice, including flexible schedules and unmatched practice support We can focus on providing excellent patient care without managing overhead and billing. No RVUs! We demonstrate our commitment to a culture of equity, inclusion, and diversity by hiring physicians that reflect and celebrate the diversity of people and cultures. We practice in an environment with patients at the center and deliver culturally responsive and compassionate care to our member populations. Multi-specialty collaboration with a mission-driven integrated health care delivery model. An outstanding electronic medical record system that allows flexibility in patient management. We have a very rich and comprehensive Physician Health & Wellness Program. We are Physician-led and develop our own leaders. Professional development opportunities in teaching, research, mentorship, physician leadership, and community service. EXTRAORDINARY BENEFITS: Competitive compensation and benefits package, including comprehensive vision, medical, and dental Interest Free Home Loan Program up to $250,000 (approval required) Relocation Assistance up to $10,000 (approval required) Malpractice and Tail Insurance Life Insurance Optional Long-Term Care Insurance Paid holidays, sick leave, and education leave Shareholder track Three retirement plans, including a pension plan and 401(k) Competitive full time starting salary with additional potential incentives. Reduced schedules with protected academic time. For more information or to apply, please visit our website at: For further details, please contact: Roy Hernandez at or . We are an equal opportunity employer and VEVRAA federal contractor. Compensation Information: $397739.00 / Annually - $410040.00 / AnnuallyAdditional Compensation: 68660.00
East Carolina University
Greenville, North Carolina
Associate Director for Employer Relations Position Number: 001733 Full Time or Part Time: Full Time Anticipated Recruitment Range: $71,000 - $75,000 Position Type: Non-Faculty Job Category: Non-Faculty Professional Organizational Unit Overview: The Division of Student Affairs comprises over 30 departments, each responsible for providing various student support, services, and educational programs accessible to the university community. With over 300 full-time employees and over 1200 student workers, the Division supports Pirate success through environments that enhance student development, engagement, belonging, well-being, and career readiness. The Division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies, and programming; creates a community where all feel safe, included, and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas, and beliefs; maintains open and honest interactions, and delivers high-quality programming, services, and resources through continuous reflection and improvement. Job Duties: The Associate Director will lead the development and execution of a comprehensive vision and strategic plan for employer relations, aligning with office, divisional, and institutional goals inclusive of labor market trends to enhance student career outcomes and employer engagement. The Associate Director is responsible for establishing partnerships with new employers while maintaining existing relationships through strategic outreach. This role will implement and develop recruitment strategies and programs designed to enhance employer relationships with the university colleges, departments, students, faculty, and staff. The Associate Director will manage daily program operations, develop program policy/procedure, conduct program assessment and evaluation, manage fiscal administration and participate in strategic planning. The Associate Director oversees the major programs of: on-campus recruitment (business and industry), employer relations strategic planning and implementation, cooperative education program, internship coordination, employer advisory board and corporate fund relations in assistance with the Director for the department. Employer Engagement & External Relations The Associate Director is responsible for establishing partnerships with new employers while maintaining existing relationships through strategic outreach. This role will implement and develop recruitment strategies and programs designed to enhance employer relationships with the university colleges, departments, students, faculty, and staff. Identify, cultivate, and secure sponsorships and external funding opportunities to support employer engagement initiatives, career fairs, and strategic programming. Collaborate with university advancement, corporate relations, and additional university offices to align efforts with external relationships and institutional fundraising goals. Participates in area and regional business associations and Chamber related recruitment activities. Develops quality employment opportunities in private/public sectors; builds and maintains relationships. Participates or oversees the coordination of career events and appropriate communications. Strategic Leadership & Program Oversight The Associate Director will lead the development and execution of a comprehensive vision and strategic plan for employer relations, aligning with institutional goals and labor market trends to enhance student career outcomes and employer engagement. Serve on departmental Senior Leadership Team. The Associate Director oversees the major programs of on-campus recruitment (business and industry), employer relations strategic planning and implementation, cooperative education program, internship coordination, employer advisory board and corporate fund relations in assistance with the Director for the department. Provides direct support to counseling staff and work with faculty/college administrators to further enhance a central clearinghouse of learning opportunities. Develops and manages the Employer Relations budget. Oversees assessments, data tracking and analysis relative to employer outreach and employment related activities for students and employers. Other duties as assigned by the Director. Supervision & Team Development Provide leadership, guidance, and supervision to the employer relations team, including an Assistant Director for Employer Relations, Assistant Director for Experiential Learning, and Recruitment Specialist. Responsibilities include hiring, training, performance evaluation, and professional development to ensure a high-performing, collaborative team. Supervised staff are responsible for the following key functional areas, under the direction and oversight of the Associate Director: On-Campus Recruiting Coordination: Manage logistics and execution of on-campus interviews, information sessions, classroom presentations, networking events, career fairs, and related activities. Utilize and maintain the career management database system. Internship Development and Coordination: Design and implement strategies to expand internship opportunities and visibility among employers, students, alumni, and the university community. Support employers in developing structured internship programs and maintain a centralized internship repository. Cooperative Education Program Oversight: Promote and manage the university-wide Cooperative Education program in collaboration with academic units and employer partners. Employer Advisory Board Management: Facilitate the development and engagement of an employer advisory board to strengthen relationships between employers and the university. Employer Database and Event Tracking: Maintain a comprehensive database of employer contacts and campus recruiting activities. Minimum Education/Experience: Master s degree and five years of experience in hiring, recruitment, career development, workforce development, business management, etc. Three years minimum experience in supervision, management, budget planning, effective organization and human relations skills. Displays knowledge of hiring trends, higher education, campus collaboration, and regional workforce needs. Experience with technology systems/software (ex. Handshake, Simplicity, or other recruitment technologies) License or Certification Required by Statute or Regulation: N/A Preferred Experience, Skills, Training/Education: Seven years of experience hiring, recruitment, career development, workforce development, business management, etc. and three years of direct employer relations experience. Ability to work in a fast-paced environment. Analytical ability to evaluate operations and client needs and develop programs responsive to those needs. Ability to conceptualize, design and implement innovative employer relations programs appropriate for all levels of students and alumni seeking careers in all sectors of employment. Knowledge and trends of effective and cutting-edge employer relations delivery models and ability to implement changes appropriate for ECU. Ability to communicate and market the services and programs of the Center to employers, students, faculty and administrators. Special Instructions to Applicant: East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online. Applicants must be currently authorized to work in the United States on a full time basis. Additional Instructions to Applicant: In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable. Job Close Date: Open Until Filled: Yes Initial Screening Begins: 10/07/2025 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4cd3dd70ef935342af90aab4869e8013
10/23/2025
Full time
Associate Director for Employer Relations Position Number: 001733 Full Time or Part Time: Full Time Anticipated Recruitment Range: $71,000 - $75,000 Position Type: Non-Faculty Job Category: Non-Faculty Professional Organizational Unit Overview: The Division of Student Affairs comprises over 30 departments, each responsible for providing various student support, services, and educational programs accessible to the university community. With over 300 full-time employees and over 1200 student workers, the Division supports Pirate success through environments that enhance student development, engagement, belonging, well-being, and career readiness. The Division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies, and programming; creates a community where all feel safe, included, and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas, and beliefs; maintains open and honest interactions, and delivers high-quality programming, services, and resources through continuous reflection and improvement. Job Duties: The Associate Director will lead the development and execution of a comprehensive vision and strategic plan for employer relations, aligning with office, divisional, and institutional goals inclusive of labor market trends to enhance student career outcomes and employer engagement. The Associate Director is responsible for establishing partnerships with new employers while maintaining existing relationships through strategic outreach. This role will implement and develop recruitment strategies and programs designed to enhance employer relationships with the university colleges, departments, students, faculty, and staff. The Associate Director will manage daily program operations, develop program policy/procedure, conduct program assessment and evaluation, manage fiscal administration and participate in strategic planning. The Associate Director oversees the major programs of: on-campus recruitment (business and industry), employer relations strategic planning and implementation, cooperative education program, internship coordination, employer advisory board and corporate fund relations in assistance with the Director for the department. Employer Engagement & External Relations The Associate Director is responsible for establishing partnerships with new employers while maintaining existing relationships through strategic outreach. This role will implement and develop recruitment strategies and programs designed to enhance employer relationships with the university colleges, departments, students, faculty, and staff. Identify, cultivate, and secure sponsorships and external funding opportunities to support employer engagement initiatives, career fairs, and strategic programming. Collaborate with university advancement, corporate relations, and additional university offices to align efforts with external relationships and institutional fundraising goals. Participates in area and regional business associations and Chamber related recruitment activities. Develops quality employment opportunities in private/public sectors; builds and maintains relationships. Participates or oversees the coordination of career events and appropriate communications. Strategic Leadership & Program Oversight The Associate Director will lead the development and execution of a comprehensive vision and strategic plan for employer relations, aligning with institutional goals and labor market trends to enhance student career outcomes and employer engagement. Serve on departmental Senior Leadership Team. The Associate Director oversees the major programs of on-campus recruitment (business and industry), employer relations strategic planning and implementation, cooperative education program, internship coordination, employer advisory board and corporate fund relations in assistance with the Director for the department. Provides direct support to counseling staff and work with faculty/college administrators to further enhance a central clearinghouse of learning opportunities. Develops and manages the Employer Relations budget. Oversees assessments, data tracking and analysis relative to employer outreach and employment related activities for students and employers. Other duties as assigned by the Director. Supervision & Team Development Provide leadership, guidance, and supervision to the employer relations team, including an Assistant Director for Employer Relations, Assistant Director for Experiential Learning, and Recruitment Specialist. Responsibilities include hiring, training, performance evaluation, and professional development to ensure a high-performing, collaborative team. Supervised staff are responsible for the following key functional areas, under the direction and oversight of the Associate Director: On-Campus Recruiting Coordination: Manage logistics and execution of on-campus interviews, information sessions, classroom presentations, networking events, career fairs, and related activities. Utilize and maintain the career management database system. Internship Development and Coordination: Design and implement strategies to expand internship opportunities and visibility among employers, students, alumni, and the university community. Support employers in developing structured internship programs and maintain a centralized internship repository. Cooperative Education Program Oversight: Promote and manage the university-wide Cooperative Education program in collaboration with academic units and employer partners. Employer Advisory Board Management: Facilitate the development and engagement of an employer advisory board to strengthen relationships between employers and the university. Employer Database and Event Tracking: Maintain a comprehensive database of employer contacts and campus recruiting activities. Minimum Education/Experience: Master s degree and five years of experience in hiring, recruitment, career development, workforce development, business management, etc. Three years minimum experience in supervision, management, budget planning, effective organization and human relations skills. Displays knowledge of hiring trends, higher education, campus collaboration, and regional workforce needs. Experience with technology systems/software (ex. Handshake, Simplicity, or other recruitment technologies) License or Certification Required by Statute or Regulation: N/A Preferred Experience, Skills, Training/Education: Seven years of experience hiring, recruitment, career development, workforce development, business management, etc. and three years of direct employer relations experience. Ability to work in a fast-paced environment. Analytical ability to evaluate operations and client needs and develop programs responsive to those needs. Ability to conceptualize, design and implement innovative employer relations programs appropriate for all levels of students and alumni seeking careers in all sectors of employment. Knowledge and trends of effective and cutting-edge employer relations delivery models and ability to implement changes appropriate for ECU. Ability to communicate and market the services and programs of the Center to employers, students, faculty and administrators. Special Instructions to Applicant: East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online. Applicants must be currently authorized to work in the United States on a full time basis. Additional Instructions to Applicant: In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable. Job Close Date: Open Until Filled: Yes Initial Screening Begins: 10/07/2025 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4cd3dd70ef935342af90aab4869e8013
Professor of Global Public Policy and Director of the Pardee Center for the Study of the Longer-Range Future, Pardee School of Global Studies Job Description Professor of Global Public Policy and Director of the Pardee Center for the Study of the Longer-Range Future, Pardee School of Global Studies Category Charles River Campus > Faculty Job Location Boston, Massachusetts Tracking Code Posted Date 10/20/2025 Position Type Full-Time/Regular Frederick S. Pardee Professor of Global Public Policy and Director of the Pardee Center for the Study of the Longer-Range Future Boston University invites applications for a faculty position at the rank of professor in the Frederick S. Pardee School of Global Studies. The Pardee School of Global Studies at Boston University invites applications for Frederick S. Pardee Professor of Global Public Policy and Director of the Pardee Center for the Study of the Longer-Range Future. The Director shall hold the rank of Professor, with tenure. The appointment is expected to begin July 1, 2026. The Center Director oversees the operations and activities of the Center, including research affiliates, research seminars, summer graduate fellows program, and supervises staff. The Director is expected to participate in fundraising activities for the School and the Pardee Center. In addition to leading the work of the Center, the successful candidate will be expected to teach undergraduate and/or graduate courses in his/her/their area(s) of functional expertise and will also advise and mentor our undergraduate and graduate MA students. The Frederick S. Pardee Center for the Study of the Longer-Range Future is an interdisciplinary research center of the Frederick S. Pardee School of Global Studies at Boston University. The Pardee Center was established in 2000 through the generosity of the late Frederick S. Pardee, whose career as a systems analyst and an economic forecaster was imbued with a passion for analyzing trends for the future. Both the Pardee Center and the Pardee School are motivated by Mr. Pardee's lifelong dedication to the creation of a better future for all of humanity. The Center conducts interdisciplinary research on globally important issues that affect the human condition over the course of several decades. Through programs of scholarship, outreach, and education, the Pardee Center works to improve public decision-making and policy and to train future generations of interdisciplinary scholars. Since its founding in 1839, Boston University has embraced a mission of openness and access, becoming one of the first universities in the nation to welcome all students of ability regardless of race, gender, or creed. That tradition shapes our enduring commitment to academic freedom, free inquiry, and the robust exchange of ideas. We seek scholars who will contribute to our community of teachers and researchers through excellence in innovative scholarship, engaged teaching, and participation in the intellectual life of the University. Boston University provides an environment where faculty and students work together across disciplines, perspectives, and experiences to advance knowledge and address society's most pressing challenges. Required Skills The search is open to applicants from all disciplines and functional specializations. Successful candidates would be expected to have demonstrated the potential for excellence in any discipline relevant to international affairs, broadly understood, and share a commitment to the Pardee School's institutional values and to advancing human progress. The successful candidate must have a demonstrated record of interdisciplinary research that addresses globally important issues and with increasing global relevance over the next several decades, such as the challenges of climate change and other forms of environmental degradation, artificial intelligence, cyber security, the future of technologies, governance, and/or human security. We are particularly interested in work that has policy relevance, and candidates who have demonstrated policy experience in addition to scholarly qualifications are encouraged to apply. TO APPLY: Please submit 1) a letter of application describing your teaching and research interests and professional experience, and 2) curriculum vitae electronically at . At least three letters of reference will be solicited separately. Questions about the position or school may be directed to Elaine Bidianos at . Applications will be reviewed on a rolling basis, beginning October 15, 2025, but applications will be accepted until the job is filled. The expected starting date for employment is July 1, 2026. Boston University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, age, national origin, ethnicity, disability, veteran status, or any other characteristic protected by law or identified in the University's Notice of Non-Discrimination. Retaliation is also prohibited. We are a VEVRAA Federal Contractor. Under Massachusetts law, we may not require or administer a lie detector test as a condition of employment or continued employment. Boston University, consistent with the AAU's Principles on Preventing Sexual Harassment, conducts background checks for final candidates for certain faculty and staff positions. As part of this process, we ask current and past employers of the last seven years whether there has been a substantiated finding of sexual misconduct under their policies. To move forward, final candidates must complete and sign an "Authorization to Release Information" form after receiving an offer to enable this background check. Job Location: Boston, MA Position Type: Full-Time/Regular Salary Grade: To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-45c06b93fa8bb5451aa793628
10/23/2025
Full time
Professor of Global Public Policy and Director of the Pardee Center for the Study of the Longer-Range Future, Pardee School of Global Studies Job Description Professor of Global Public Policy and Director of the Pardee Center for the Study of the Longer-Range Future, Pardee School of Global Studies Category Charles River Campus > Faculty Job Location Boston, Massachusetts Tracking Code Posted Date 10/20/2025 Position Type Full-Time/Regular Frederick S. Pardee Professor of Global Public Policy and Director of the Pardee Center for the Study of the Longer-Range Future Boston University invites applications for a faculty position at the rank of professor in the Frederick S. Pardee School of Global Studies. The Pardee School of Global Studies at Boston University invites applications for Frederick S. Pardee Professor of Global Public Policy and Director of the Pardee Center for the Study of the Longer-Range Future. The Director shall hold the rank of Professor, with tenure. The appointment is expected to begin July 1, 2026. The Center Director oversees the operations and activities of the Center, including research affiliates, research seminars, summer graduate fellows program, and supervises staff. The Director is expected to participate in fundraising activities for the School and the Pardee Center. In addition to leading the work of the Center, the successful candidate will be expected to teach undergraduate and/or graduate courses in his/her/their area(s) of functional expertise and will also advise and mentor our undergraduate and graduate MA students. The Frederick S. Pardee Center for the Study of the Longer-Range Future is an interdisciplinary research center of the Frederick S. Pardee School of Global Studies at Boston University. The Pardee Center was established in 2000 through the generosity of the late Frederick S. Pardee, whose career as a systems analyst and an economic forecaster was imbued with a passion for analyzing trends for the future. Both the Pardee Center and the Pardee School are motivated by Mr. Pardee's lifelong dedication to the creation of a better future for all of humanity. The Center conducts interdisciplinary research on globally important issues that affect the human condition over the course of several decades. Through programs of scholarship, outreach, and education, the Pardee Center works to improve public decision-making and policy and to train future generations of interdisciplinary scholars. Since its founding in 1839, Boston University has embraced a mission of openness and access, becoming one of the first universities in the nation to welcome all students of ability regardless of race, gender, or creed. That tradition shapes our enduring commitment to academic freedom, free inquiry, and the robust exchange of ideas. We seek scholars who will contribute to our community of teachers and researchers through excellence in innovative scholarship, engaged teaching, and participation in the intellectual life of the University. Boston University provides an environment where faculty and students work together across disciplines, perspectives, and experiences to advance knowledge and address society's most pressing challenges. Required Skills The search is open to applicants from all disciplines and functional specializations. Successful candidates would be expected to have demonstrated the potential for excellence in any discipline relevant to international affairs, broadly understood, and share a commitment to the Pardee School's institutional values and to advancing human progress. The successful candidate must have a demonstrated record of interdisciplinary research that addresses globally important issues and with increasing global relevance over the next several decades, such as the challenges of climate change and other forms of environmental degradation, artificial intelligence, cyber security, the future of technologies, governance, and/or human security. We are particularly interested in work that has policy relevance, and candidates who have demonstrated policy experience in addition to scholarly qualifications are encouraged to apply. TO APPLY: Please submit 1) a letter of application describing your teaching and research interests and professional experience, and 2) curriculum vitae electronically at . At least three letters of reference will be solicited separately. Questions about the position or school may be directed to Elaine Bidianos at . Applications will be reviewed on a rolling basis, beginning October 15, 2025, but applications will be accepted until the job is filled. The expected starting date for employment is July 1, 2026. Boston University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, age, national origin, ethnicity, disability, veteran status, or any other characteristic protected by law or identified in the University's Notice of Non-Discrimination. Retaliation is also prohibited. We are a VEVRAA Federal Contractor. Under Massachusetts law, we may not require or administer a lie detector test as a condition of employment or continued employment. Boston University, consistent with the AAU's Principles on Preventing Sexual Harassment, conducts background checks for final candidates for certain faculty and staff positions. As part of this process, we ask current and past employers of the last seven years whether there has been a substantiated finding of sexual misconduct under their policies. To move forward, final candidates must complete and sign an "Authorization to Release Information" form after receiving an offer to enable this background check. Job Location: Boston, MA Position Type: Full-Time/Regular Salary Grade: To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-45c06b93fa8bb5451aa793628
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Manager, Retirement Income to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the Tampa Crosstown campus. Relocation assistance is not available for this position. What you'll do: Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security. Contributes to the achievement of Life Co member, product, and financial goals through team's performance. Effectively coaches employees on sales processes and opportunities to improve overall sales results. Proactively identifies opportunities to improve operational effectiveness in Life, Health, or Retirement Income, resulting in reducing manual processes and expenses. Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results. Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income. Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed. May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the resolution of complex operations issues and/or member escalations. Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations. Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans. Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes. Responsible for efficient call center operating model that adheres to employee and member experience KPIs. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree) 6 years of experience in financial services operations to include process improvement. 2 years of direct team lead, supervisory, or management experience required. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. Experience implementing and managing business process improvements. Extensive sales experience in the Health, Life, or Retirement industry. Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income. Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services). Ability to complete AHIP (America's Health Insurance Plans) and Strategic Partner carrier certifications. What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65) and 24 Current / Active FINRA 51 (or 53) Current Life and Health (Group 1) license CERTIFIED FINANCIAL PLANNER (CFP ) designation RICP (Retirement Income Certified Professional) Designation 3 or more years of direct management experience within a financial service industry 1 or more years of working experience with Life, Health, or retirement income products Experience working/managing in a call center environment. Compensation range: The salary range for this position is: $85,040 - $153,080 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/23/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Manager, Retirement Income to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the Tampa Crosstown campus. Relocation assistance is not available for this position. What you'll do: Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security. Contributes to the achievement of Life Co member, product, and financial goals through team's performance. Effectively coaches employees on sales processes and opportunities to improve overall sales results. Proactively identifies opportunities to improve operational effectiveness in Life, Health, or Retirement Income, resulting in reducing manual processes and expenses. Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results. Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income. Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed. May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the resolution of complex operations issues and/or member escalations. Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations. Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans. Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes. Responsible for efficient call center operating model that adheres to employee and member experience KPIs. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree) 6 years of experience in financial services operations to include process improvement. 2 years of direct team lead, supervisory, or management experience required. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. Experience implementing and managing business process improvements. Extensive sales experience in the Health, Life, or Retirement industry. Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income. Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services). Ability to complete AHIP (America's Health Insurance Plans) and Strategic Partner carrier certifications. What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65) and 24 Current / Active FINRA 51 (or 53) Current Life and Health (Group 1) license CERTIFIED FINANCIAL PLANNER (CFP ) designation RICP (Retirement Income Certified Professional) Designation 3 or more years of direct management experience within a financial service industry 1 or more years of working experience with Life, Health, or retirement income products Experience working/managing in a call center environment. Compensation range: The salary range for this position is: $85,040 - $153,080 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six week training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position. We are currently seeking dedicated professionals to work in our San Antonio office as an Associate Auto Adjuster. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member. What you'll do: Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles. Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload. Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborate and set expectations with external and internal business partners to facilitate claims resolution. Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or equivalent experience or GED Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims Ability to prioritize and multi-task while navigating through multiple business applications Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire Successful completion of a job-related assessment is required. What sets you apart: US military experience through military service or a military spouse/domestic partner Bachelor's degree Compensation range: The hiring range for this position is: $48,340 - $50,340. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/23/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six week training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position. We are currently seeking dedicated professionals to work in our San Antonio office as an Associate Auto Adjuster. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member. What you'll do: Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles. Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload. Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions. Collaborate and set expectations with external and internal business partners to facilitate claims resolution. Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or equivalent experience or GED Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims Ability to prioritize and multi-task while navigating through multiple business applications Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire Successful completion of a job-related assessment is required. What sets you apart: US military experience through military service or a military spouse/domestic partner Bachelor's degree Compensation range: The hiring range for this position is: $48,340 - $50,340. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
University of North Carolina at Greensboro
Greensboro, North Carolina
Position Number: 007555 Functional Title: Senior Director of Development for the School of Education Position Type: Administration - Staff Position Eclass: E2 - SAAO II 12 Month Leave Earning University Information: Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit: University Advancement staff members are dedicated to developing and maintaining strong and lasting connections to the University. How one perceives, interacts with, and supports UNC Greensboro forms the basis of all that we do. Whether we're engaging alumni, friends, community members, or corporate partners (and in many cases, even current students), we share a collective responsibility and passion for cultivating a wide variety of partnerships and experiences across the University, our community, and beyond. A number of professionally diverse units with specific charges come together to comprise University Advancement and support our shared mission. Mission Statement: Our mission is to inspire connections, investments, and engagements that drive excellence and opportunity. Our vision is of a University that illuminates potential, eliminates barriers, and ignites achievement. University Advancement includes: Development, Alumni Engagement, University Special Events, Advancement Operations, Donor and Board Engagement, Planned Giving, and Advancement Communications. Position Summary: University Advancement builds and nurtures relationships with loyalty and integrity to promote UNC Greensboro's mission of excellence and opportunity for our students. Our mission is to inspire connections, investments, and engagements that drive excellence and opportunity. Our vision is of a University that illuminates potential, eliminates barriers, and ignites achievement. We secure philanthropic support from business leaders, alumni, and friends of the University and utilize this support to create an inclusive, collaborative, and responsive environment that makes a difference in the lives of students and the communities we serve. The Senior Director of Development for the School of Education oversees and manages all aspects of the School of Education's development program, thereby advancing the priorities of the Dean. The candidate must be able to think strategically and practically to implement a comprehensive and results-oriented development plan that includes goals and strategies for major, planned and annual gifts. This position will also build and foster key relationships for the School of Education and University with alumni, friends, community and business leaders, and faculty. Central to this position is a commitment to valuing and embracing diversity and the advancement of an equitable and inclusive community. This position has a dual reporting role to the Dean of the School of Education and the Associate Vice Chancellor of University Advancement. Minimum Qualifications: Bachelor's degree required/master's degree preferred Minimum of 5-7 years of experience in fundraising (preferably in public higher education) Strong organizational skills Ability to relate to diverse constituencies including identifying, recruiting, training and recognizing volunteers Willingness to work flexible hours, including evenings and weekends Willingness and ability to travel, including overnight Strong verbal and written communication skills Ability to utilize technological resources available to the development staff Special Instructions to Applicants: UNC Greensboro has retained the services of Capital Development services to support this recruitment. Confidential inquiries and nominations should be directed to them. To apply, please visit to submit a cover letter and CV/resume. Confidential review of applications will begin immediately and the position remains open until filled. Recruitment Range: $100,180 - $107,120 Org : Development - 33801 Job Open Date: 10/20/2025 Open Until Filled: Yes FTE: 1.000 Type of Appointment: Permanent Number of Months per Year: 12 FLSA: Exempt Percentage Of Time: 60% Key Responsibility: Gift Cultivation and Solicitation Essential Tasks: Identify, cultivate, solicit and steward individuals believed to have potential to make major gifts to the School of Education and other University interests as appropriate Sustain a level of major gift activity commensurate with performance expectations and prepare detailed and timely contact reports of all visits Effectively engage the Dean and other School of Education faculty and staff in the fundraising process Percentage Of Time: 20% Key Responsibility: Volunteer Management Essential Tasks: Serve as primary representative of the School of Education to the University Advancement office and in university-level planning and execution of fundraising strategy Engage and utilize volunteers to execute the fundraising plan and help the Dean recruit potential volunteers for the School of Education Advisory Board and other school boards In conjunction with the Dean and Associate Vice Chancellor for University Advancement, organize and manage the School of Education campaign volunteers and serve as the primary facilitator of their efforts Percentage Of Time: 10% Key Responsibility: Campaign Strategy and Priority Development Essential Tasks: Create and implement strategic fundraising and campaign plans for the School of Education in conjunction with University Advancement and the Dean's Office based on objectives and priorities in consultation with the Associate Vice Chancellor, the Dean, and other development and School of Education staff Percentage Of Time: 10% Key Responsibility: Annual Giving Essential Tasks: Develop, coordinate, and sustain a robust annual giving plan for the School of Education working with the Dean, Associate Vice Chancellor, and Annual Giving team Physical Effort: Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - O, Holding - O, Finger Dexterity - F, Reading - F, Writing - F, Eye-hand coordination - F, Vision-Color Distinction - O, Vision-Preparing/Analyzing figures - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - O, Lifting-0-30 lbs. - O Work Environment: Inside - F, Outside - O
10/23/2025
Full time
Position Number: 007555 Functional Title: Senior Director of Development for the School of Education Position Type: Administration - Staff Position Eclass: E2 - SAAO II 12 Month Leave Earning University Information: Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit: University Advancement staff members are dedicated to developing and maintaining strong and lasting connections to the University. How one perceives, interacts with, and supports UNC Greensboro forms the basis of all that we do. Whether we're engaging alumni, friends, community members, or corporate partners (and in many cases, even current students), we share a collective responsibility and passion for cultivating a wide variety of partnerships and experiences across the University, our community, and beyond. A number of professionally diverse units with specific charges come together to comprise University Advancement and support our shared mission. Mission Statement: Our mission is to inspire connections, investments, and engagements that drive excellence and opportunity. Our vision is of a University that illuminates potential, eliminates barriers, and ignites achievement. University Advancement includes: Development, Alumni Engagement, University Special Events, Advancement Operations, Donor and Board Engagement, Planned Giving, and Advancement Communications. Position Summary: University Advancement builds and nurtures relationships with loyalty and integrity to promote UNC Greensboro's mission of excellence and opportunity for our students. Our mission is to inspire connections, investments, and engagements that drive excellence and opportunity. Our vision is of a University that illuminates potential, eliminates barriers, and ignites achievement. We secure philanthropic support from business leaders, alumni, and friends of the University and utilize this support to create an inclusive, collaborative, and responsive environment that makes a difference in the lives of students and the communities we serve. The Senior Director of Development for the School of Education oversees and manages all aspects of the School of Education's development program, thereby advancing the priorities of the Dean. The candidate must be able to think strategically and practically to implement a comprehensive and results-oriented development plan that includes goals and strategies for major, planned and annual gifts. This position will also build and foster key relationships for the School of Education and University with alumni, friends, community and business leaders, and faculty. Central to this position is a commitment to valuing and embracing diversity and the advancement of an equitable and inclusive community. This position has a dual reporting role to the Dean of the School of Education and the Associate Vice Chancellor of University Advancement. Minimum Qualifications: Bachelor's degree required/master's degree preferred Minimum of 5-7 years of experience in fundraising (preferably in public higher education) Strong organizational skills Ability to relate to diverse constituencies including identifying, recruiting, training and recognizing volunteers Willingness to work flexible hours, including evenings and weekends Willingness and ability to travel, including overnight Strong verbal and written communication skills Ability to utilize technological resources available to the development staff Special Instructions to Applicants: UNC Greensboro has retained the services of Capital Development services to support this recruitment. Confidential inquiries and nominations should be directed to them. To apply, please visit to submit a cover letter and CV/resume. Confidential review of applications will begin immediately and the position remains open until filled. Recruitment Range: $100,180 - $107,120 Org : Development - 33801 Job Open Date: 10/20/2025 Open Until Filled: Yes FTE: 1.000 Type of Appointment: Permanent Number of Months per Year: 12 FLSA: Exempt Percentage Of Time: 60% Key Responsibility: Gift Cultivation and Solicitation Essential Tasks: Identify, cultivate, solicit and steward individuals believed to have potential to make major gifts to the School of Education and other University interests as appropriate Sustain a level of major gift activity commensurate with performance expectations and prepare detailed and timely contact reports of all visits Effectively engage the Dean and other School of Education faculty and staff in the fundraising process Percentage Of Time: 20% Key Responsibility: Volunteer Management Essential Tasks: Serve as primary representative of the School of Education to the University Advancement office and in university-level planning and execution of fundraising strategy Engage and utilize volunteers to execute the fundraising plan and help the Dean recruit potential volunteers for the School of Education Advisory Board and other school boards In conjunction with the Dean and Associate Vice Chancellor for University Advancement, organize and manage the School of Education campaign volunteers and serve as the primary facilitator of their efforts Percentage Of Time: 10% Key Responsibility: Campaign Strategy and Priority Development Essential Tasks: Create and implement strategic fundraising and campaign plans for the School of Education in conjunction with University Advancement and the Dean's Office based on objectives and priorities in consultation with the Associate Vice Chancellor, the Dean, and other development and School of Education staff Percentage Of Time: 10% Key Responsibility: Annual Giving Essential Tasks: Develop, coordinate, and sustain a robust annual giving plan for the School of Education working with the Dean, Associate Vice Chancellor, and Annual Giving team Physical Effort: Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - O, Holding - O, Finger Dexterity - F, Reading - F, Writing - F, Eye-hand coordination - F, Vision-Color Distinction - O, Vision-Preparing/Analyzing figures - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - O, Lifting-0-30 lbs. - O Work Environment: Inside - F, Outside - O
