Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/20/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity and Nondiscrimination Statement In addition to its commitment to a harassment-free educational and working environment, the College is an equal employment opportunity employer. The College is committed to a policy of equal employment opportunities for all applicants and employees and complies with all applicable state and federal laws on the matter. The College does not unlawfully discriminate on the basis of race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other category protected by law. The College also prohibits the harassment of any employee on any of these bases. Location: Claremont, CA Job Posting Title: Assistant Director, Mgrublian Center for Human Rights Job Details and Requirement: BASIC FUNCTION The Assistant Director of the Mgrublian Center for Human Rights assists the Director of the Center in the development and implementation of the strategic plan, annual programs, fund raising, and supervision of a full and/or part-time administrative assistant, students, fellows, and visiting scholars who are compensated and/or in-residence at the Center. The Assistant Director performs a wide range of managerial and administrative functions. This position represents the Center at the College, in interactions with the Center's advisory board, at campus programs and offsite at professional meetings. The Assistant Director manages the daily operations of the Center and serves as a liaison to the advisory board, CMC faculty, staff and students. DESCRIPTIONS OF DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS: Reporting to the Director of the Mgrublian Center for Human Rights, the Assistant Director works independently to perform the following essential duties and responsibilities: Supervise support staff at the Center including one full-time administrative assistant, research fellows, student volunteers and student employees. For the fellows, this involves development of research objectives, and review of research analysis in consultation with the Director. For the students, this involves mentoring undergraduate research assistants representing a broad range of socioeconomic backgrounds, political opinions, genders, races, ethnicities, nationalities, sexual orientations, and religions and managing and evaluating their work. For the administrative assistant, this involves assigning tasks, on the spot training and providing regular feedback. Act as a deputy to the Director, aiding the Director at the Center's biannual board meetings and facilitating programmatic and fundraising work. At times this will also include interfacing with the public at events, maintaining relationships with prospective donors and existing benefactors. Oversee the implementation of the strategic plan and make recommendations for changes to the plan as needed. Maintain communications with current and prospective board members. Through research and data analysis, identify new members in consultation with the Director and various related CMC offices (Advancement, Alumni & Parent Engagement, etc.) and aid in the vetting and nomination process. In consultation with the Director, develop the agenda and supervise the collation and distribution of meeting materials for board meetings. Assist with fundraising by providing research and analysis to the Director about grant opportunities and other potential sources of funding for the Center. Assist the Director to manage key programs of the Center such as the internships, which entails establishing partnerships and negotiating contracts with leading human rights organizations (including securing MOUs with partners), soliciting and reviewing applications, interviewing students, and assisting with their placement at appropriate NGOS and other agencies. Approve student budgets and administer stipend and travel payments. Working with the Director and Center faculty affiliates, correspond with students and internship managers and support the students' reintegration on campus. Assist in the implementation of new programs such as film festivals, conferences, lecture series, academic travel, partnerships with human rights organizations, collaborations with other campus centers and institutes, student research projects, task forces and invitational scholars. With Director and Associate Dean of the Faculty for Research, meet annually with the CMC Treasurer's Office to project upcoming fiscal year budgets and regularly advise the Director about the annual budget and make recommendations for allocations. Liaise with faculty teaching in the human rights sequence, and advise students about satisfying requirements for the sequence. Maintain all financial records for the Center including tracking purchases, accounts payable, travel expenses and payroll for student assistants. Prepare budget forecasts for approval and prepare final budget reports for the Director and Advisory Board. Prepare annual reports, donor (stewardship) updates and other communications as requested by CMC Office of Strategic Communications & Marketing. Supervise staff (including students) to ensure the Center's website is current and disseminate publicity materials, brochures, newsletters and other related documents. Manage logistics of student research and other special projects and initiatives including the Amnesty Chapter, Center Task Forces and human rights legal assistants. Exercise judgment in frequent independent decisions regarding requests for information from the general public, press, students, faculty and staff. Handle sensitive and confidential materials with discretion. In consultation with the Director, oversee administrative operations of the Center. Set priorities and determine procedures for own workload. Delegate tasks to students and administrative assistants where appropriate. Manage the Center's library space and digital and print resources. Edit scholarly documents on behalf of the Center and help prepare such materials for publication. Consult with the College Office of Institutional Philanthropy and Sponsored Research to identify potential grant opportunities and assist with drafting and submitting applications for foundational funding. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. The successful candidate will also be able to perform the following essential functions: Take and follow directions. Work cooperatively with others. Receive and respond appropriately to constructive criticism. Display a positive attitude. Balance multiple tasks and priorities. Performs other essential duties and tasks specific to the position. QUALIFICATION STANDARDS & SKILLLS EDUCATION: Bachelor's degree or equivalent combination of education and experience is required. Master's degree is preferred and highly desirable. ABD or postgraduates are encouraged to apply. EXPERIENCE: Three to four years of related experience in the fields of human rights, Holocaust and genocide studies and program administration, preferably at an institution of higher learning or research institute. International experience preferred. Two to three years supervisory experience preferred. REQUIRED KNOWLEDGE, SKILLS and ABILITIES: Individual must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of knowledge skills and abilities. Must have exceptional organizational ability. Must have exceptional supervisory ability. Must be able to work independently, manage own schedule, and meet deadlines. Must have excellent writing, communication, research, technical, and problem solving skills. Must have a strong background in managing a budget and overseeing financial matters related to Center operations. Must be proficient in the following applications/abilities: Word, Excel, PowerPoint, Adobe Publishing suite, WordPress web design, Localist, and Workday. Requires high level of commitment and experience. Must have a genuine commitment to continual learning and creative problem solving. Knowledge of major trends and developments in the field of human rights is preferred. Knowledge of the policies and procedures of the College is preferred. OTHER HOURS: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday through Friday. Holiday, weekend and evening work hours may be required. Travel may be required. Regular hours may vary due to needs of the College or division. LICENSES: A valid driver's license or equivalent alternate form of transportation to off-site meetings and events is required. A valid driver's license is required to drive College-owned vehicles and the ability to be insured under the College's authorized driver's policy. CLASSIFICATION AND STATUS: This is a regular, full-time, 12-month, exempt, benefits eligible position. Supervisor - AB1825 Yes Mandatory Reporter - CA Penal Code: Yes . click apply for full job details
10/20/2025
Full time
Equal Opportunity and Nondiscrimination Statement In addition to its commitment to a harassment-free educational and working environment, the College is an equal employment opportunity employer. The College is committed to a policy of equal employment opportunities for all applicants and employees and complies with all applicable state and federal laws on the matter. The College does not unlawfully discriminate on the basis of race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other category protected by law. The College also prohibits the harassment of any employee on any of these bases. Location: Claremont, CA Job Posting Title: Assistant Director, Mgrublian Center for Human Rights Job Details and Requirement: BASIC FUNCTION The Assistant Director of the Mgrublian Center for Human Rights assists the Director of the Center in the development and implementation of the strategic plan, annual programs, fund raising, and supervision of a full and/or part-time administrative assistant, students, fellows, and visiting scholars who are compensated and/or in-residence at the Center. The Assistant Director performs a wide range of managerial and administrative functions. This position represents the Center at the College, in interactions with the Center's advisory board, at campus programs and offsite at professional meetings. The Assistant Director manages the daily operations of the Center and serves as a liaison to the advisory board, CMC faculty, staff and students. DESCRIPTIONS OF DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS: Reporting to the Director of the Mgrublian Center for Human Rights, the Assistant Director works independently to perform the following essential duties and responsibilities: Supervise support staff at the Center including one full-time administrative assistant, research fellows, student volunteers and student employees. For the fellows, this involves development of research objectives, and review of research analysis in consultation with the Director. For the students, this involves mentoring undergraduate research assistants representing a broad range of socioeconomic backgrounds, political opinions, genders, races, ethnicities, nationalities, sexual orientations, and religions and managing and evaluating their work. For the administrative assistant, this involves assigning tasks, on the spot training and providing regular feedback. Act as a deputy to the Director, aiding the Director at the Center's biannual board meetings and facilitating programmatic and fundraising work. At times this will also include interfacing with the public at events, maintaining relationships with prospective donors and existing benefactors. Oversee the implementation of the strategic plan and make recommendations for changes to the plan as needed. Maintain communications with current and prospective board members. Through research and data analysis, identify new members in consultation with the Director and various related CMC offices (Advancement, Alumni & Parent Engagement, etc.) and aid in the vetting and nomination process. In consultation with the Director, develop the agenda and supervise the collation and distribution of meeting materials for board meetings. Assist with fundraising by providing research and analysis to the Director about grant opportunities and other potential sources of funding for the Center. Assist the Director to manage key programs of the Center such as the internships, which entails establishing partnerships and negotiating contracts with leading human rights organizations (including securing MOUs with partners), soliciting and reviewing applications, interviewing students, and assisting with their placement at appropriate NGOS and other agencies. Approve student budgets and administer stipend and travel payments. Working with the Director and Center faculty affiliates, correspond with students and internship managers and support the students' reintegration on campus. Assist in the implementation of new programs such as film festivals, conferences, lecture series, academic travel, partnerships with human rights organizations, collaborations with other campus centers and institutes, student research projects, task forces and invitational scholars. With Director and Associate Dean of the Faculty for Research, meet annually with the CMC Treasurer's Office to project upcoming fiscal year budgets and regularly advise the Director about the annual budget and make recommendations for allocations. Liaise with faculty teaching in the human rights sequence, and advise students about satisfying requirements for the sequence. Maintain all financial records for the Center including tracking purchases, accounts payable, travel expenses and payroll for student assistants. Prepare budget forecasts for approval and prepare final budget reports for the Director and Advisory Board. Prepare annual reports, donor (stewardship) updates and other communications as requested by CMC Office of Strategic Communications & Marketing. Supervise staff (including students) to ensure the Center's website is current and disseminate publicity materials, brochures, newsletters and other related documents. Manage logistics of student research and other special projects and initiatives including the Amnesty Chapter, Center Task Forces and human rights legal assistants. Exercise judgment in frequent independent decisions regarding requests for information from the general public, press, students, faculty and staff. Handle sensitive and confidential materials with discretion. In consultation with the Director, oversee administrative operations of the Center. Set priorities and determine procedures for own workload. Delegate tasks to students and administrative assistants where appropriate. Manage the Center's library space and digital and print resources. Edit scholarly documents on behalf of the Center and help prepare such materials for publication. Consult with the College Office of Institutional Philanthropy and Sponsored Research to identify potential grant opportunities and assist with drafting and submitting applications for foundational funding. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. The successful candidate will also be able to perform the following essential functions: Take and follow directions. Work cooperatively with others. Receive and respond appropriately to constructive criticism. Display a positive attitude. Balance multiple tasks and priorities. Performs other essential duties and tasks specific to the position. QUALIFICATION STANDARDS & SKILLLS EDUCATION: Bachelor's degree or equivalent combination of education and experience is required. Master's degree is preferred and highly desirable. ABD or postgraduates are encouraged to apply. EXPERIENCE: Three to four years of related experience in the fields of human rights, Holocaust and genocide studies and program administration, preferably at an institution of higher learning or research institute. International experience preferred. Two to three years supervisory experience preferred. REQUIRED KNOWLEDGE, SKILLS and ABILITIES: Individual must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of knowledge skills and abilities. Must have exceptional organizational ability. Must have exceptional supervisory ability. Must be able to work independently, manage own schedule, and meet deadlines. Must have excellent writing, communication, research, technical, and problem solving skills. Must have a strong background in managing a budget and overseeing financial matters related to Center operations. Must be proficient in the following applications/abilities: Word, Excel, PowerPoint, Adobe Publishing suite, WordPress web design, Localist, and Workday. Requires high level of commitment and experience. Must have a genuine commitment to continual learning and creative problem solving. Knowledge of major trends and developments in the field of human rights is preferred. Knowledge of the policies and procedures of the College is preferred. OTHER HOURS: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday through Friday. Holiday, weekend and evening work hours may be required. Travel may be required. Regular hours may vary due to needs of the College or division. LICENSES: A valid driver's license or equivalent alternate form of transportation to off-site meetings and events is required. A valid driver's license is required to drive College-owned vehicles and the ability to be insured under the College's authorized driver's policy. CLASSIFICATION AND STATUS: This is a regular, full-time, 12-month, exempt, benefits eligible position. Supervisor - AB1825 Yes Mandatory Reporter - CA Penal Code: Yes . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/20/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
University of Maryland Global Campus
Adelphi, Maryland
The Associate Dean for Portfolio Planning & Evaluation provides strategic, data-informed leadership for the planning, evaluation, and continuous improvement of academic programs within an assigned portfolio. Reporting to the Senior Associate Dean, this role serves as the portfolio's chief architect of programmatic relevance, quality assurance, and long-term sustainability, guiding the lifecycle of academic programs. The Associate Dean ensures academic offerings are aligned with institutional strategy, workforce demand, and learner success metrics through the oversight of strategic planning, program review, resource allocation, and performance evaluation. The role also provides direction and supervision to Assistant Deans, Portfolio Directors, Portfolio Managers, and Teaching & Learning Faculty to ensure forward-looking, high-functioning operations and consistent academic standards. Success in this position is measured by the ability to drive programmatic excellence, lead effective planning cycles, cultivate high-performing teams and ensure the ongoing relevance and quality of learning experiences across the portfolio, while remaining responsive to an evolving educational and workforce landscape. Key Duties and Responsibilities: Lead the strategic planning and evaluation of assigned academic programs, in the Marketing, Management, and Health Care Administration department, ensuring alignment with institutional priorities and evolving market needs. Use data, labor market intelligence, and institutional strategy to identify growth opportunities and enhancements for long-term impact. Direct the academic program review process, use data and stakeholder input to conduct evidence-based assessment of program viability, identify improvement opportunities, and ensure compliance with accreditation and learner success standards. Make informed recommendations on program lifecycle decisions (e.g., launch, revision, suspension, or sunset) to the Senior Associate Dean based on strategic fit and performance metrics. Oversee the implementation of quality assurance processes, including curriculum reviews, faculty evaluations, and learner experience assessments. Collaborate with the Senior Associate Dean to elevate quality standards and inform operational priorities. Allocate full-time faculty and staff resources strategically across the portfolio to meet academic needs, balance workloads, and support institutional growth. Supervise and mentor Assistant Deans, Portfolio Directors, Teaching & Learning Faculty, and Portfolio Managers to ensure coordinated execution and continuous leadership development in the design and delivery of programs. Interpret and act upon student success data (e.g., persistence, retention, graduation rates) to implement academic interventions and drive improvements in learner outcomes. Collaborate with curriculum and academic operations units to guide program design, course development, and delivery innovations that enhance teaching and learning. Advocate for innovations that improve engagement and learner outcomes. Support accreditation, compliance, and institutional effectiveness initiatives by ensuring data integrity and adherence to internal and external standards. Perform other duties as assigned by the Senior Associate Dean, including supporting the Senior Associate Dean on cross-portfolio initiatives and special academic projects that strengthen program performance or stakeholder engagement. Competencies: Strategic academic planning and evaluation Program lifecycle management. Leadership and staff supervision Academic quality assurance and improvement Data-driven decision making Faculty development and mentorship Stakeholder engagement and collaboration Skills: Academic program review and analysis Data interpretation and visualization Supervisory and team development skills Strategic resource planning and allocation Curriculum and instructional planning Communication and report writing Change management and systems thinking. Key Collaborators: Senior Associate Dean: To align strategic planning and resource allocation decisions with broader academic operations and institutional priorities. Assistant Deans and Portfolio Directors: To guide implementation of planning and evaluation efforts and ensure coordinated execution across academic units. Portfolio Managers and Teaching & Learning Faculty: To provide oversight, coaching, and clarity around academic expectations, evaluation standards, and learner experience goals. Curriculum Governance Committees: To review and approve program revisions, new program proposals, and sunset recommendations. Center for Institutional Effectiveness and Analytics: To interpret student success metrics and translate insights into actionable academic improvements. Faculty Affairs & Scheduling Team (FAST) and Human Resources: To support full-time faculty staffing plans, development needs, and performance improvement strategies. External Stakeholders (e.g., accreditation bodies, industry advisory boards): To ensure programs meet workforce needs and maintain compliance with professional and regulatory expectations. Minimum Education & Experience Requirements: Education: Doctorate in Business, Business Administration, or Management from a Business School or College at an accredited institution; in a portfolio-related discipline is highly preferred. Experience: Demonstrated ability to get things done. Minimum of 5 years of academic leadership experience in higher education, including program management and faculty leadership. Preferred Education & Experience Requirements: Education: Same as required Experience: Demonstrated experience collaborating with external partners such as industry, professional associations, or community organizations. Work environment and physical demands: Work is typically performed in an office or a hybrid academic setting. Must be able to analyze large sets of data, manage competing academic priorities, and collaborate across a distributed leadership structure. Residence in or relocation to the Maryland/Washington, D.C./Northern Virginia metro area is required. All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at . Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD. Flexible Spending Accounts: Available for medical and dependent care expenses. Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds. Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.
10/18/2025
Full time
The Associate Dean for Portfolio Planning & Evaluation provides strategic, data-informed leadership for the planning, evaluation, and continuous improvement of academic programs within an assigned portfolio. Reporting to the Senior Associate Dean, this role serves as the portfolio's chief architect of programmatic relevance, quality assurance, and long-term sustainability, guiding the lifecycle of academic programs. The Associate Dean ensures academic offerings are aligned with institutional strategy, workforce demand, and learner success metrics through the oversight of strategic planning, program review, resource allocation, and performance evaluation. The role also provides direction and supervision to Assistant Deans, Portfolio Directors, Portfolio Managers, and Teaching & Learning Faculty to ensure forward-looking, high-functioning operations and consistent academic standards. Success in this position is measured by the ability to drive programmatic excellence, lead effective planning cycles, cultivate high-performing teams and ensure the ongoing relevance and quality of learning experiences across the portfolio, while remaining responsive to an evolving educational and workforce landscape. Key Duties and Responsibilities: Lead the strategic planning and evaluation of assigned academic programs, in the Marketing, Management, and Health Care Administration department, ensuring alignment with institutional priorities and evolving market needs. Use data, labor market intelligence, and institutional strategy to identify growth opportunities and enhancements for long-term impact. Direct the academic program review process, use data and stakeholder input to conduct evidence-based assessment of program viability, identify improvement opportunities, and ensure compliance with accreditation and learner success standards. Make informed recommendations on program lifecycle decisions (e.g., launch, revision, suspension, or sunset) to the Senior Associate Dean based on strategic fit and performance metrics. Oversee the implementation of quality assurance processes, including curriculum reviews, faculty evaluations, and learner experience assessments. Collaborate with the Senior Associate Dean to elevate quality standards and inform operational priorities. Allocate full-time faculty and staff resources strategically across the portfolio to meet academic needs, balance workloads, and support institutional growth. Supervise and mentor Assistant Deans, Portfolio Directors, Teaching & Learning Faculty, and Portfolio Managers to ensure coordinated execution and continuous leadership development in the design and delivery of programs. Interpret and act upon student success data (e.g., persistence, retention, graduation rates) to implement academic interventions and drive improvements in learner outcomes. Collaborate with curriculum and academic operations units to guide program design, course development, and delivery innovations that enhance teaching and learning. Advocate for innovations that improve engagement and learner outcomes. Support accreditation, compliance, and institutional effectiveness initiatives by ensuring data integrity and adherence to internal and external standards. Perform other duties as assigned by the Senior Associate Dean, including supporting the Senior Associate Dean on cross-portfolio initiatives and special academic projects that strengthen program performance or stakeholder engagement. Competencies: Strategic academic planning and evaluation Program lifecycle management. Leadership and staff supervision Academic quality assurance and improvement Data-driven decision making Faculty development and mentorship Stakeholder engagement and collaboration Skills: Academic program review and analysis Data interpretation and visualization Supervisory and team development skills Strategic resource planning and allocation Curriculum and instructional planning Communication and report writing Change management and systems thinking. Key Collaborators: Senior Associate Dean: To align strategic planning and resource allocation decisions with broader academic operations and institutional priorities. Assistant Deans and Portfolio Directors: To guide implementation of planning and evaluation efforts and ensure coordinated execution across academic units. Portfolio Managers and Teaching & Learning Faculty: To provide oversight, coaching, and clarity around academic expectations, evaluation standards, and learner experience goals. Curriculum Governance Committees: To review and approve program revisions, new program proposals, and sunset recommendations. Center for Institutional Effectiveness and Analytics: To interpret student success metrics and translate insights into actionable academic improvements. Faculty Affairs & Scheduling Team (FAST) and Human Resources: To support full-time faculty staffing plans, development needs, and performance improvement strategies. External Stakeholders (e.g., accreditation bodies, industry advisory boards): To ensure programs meet workforce needs and maintain compliance with professional and regulatory expectations. Minimum Education & Experience Requirements: Education: Doctorate in Business, Business Administration, or Management from a Business School or College at an accredited institution; in a portfolio-related discipline is highly preferred. Experience: Demonstrated ability to get things done. Minimum of 5 years of academic leadership experience in higher education, including program management and faculty leadership. Preferred Education & Experience Requirements: Education: Same as required Experience: Demonstrated experience collaborating with external partners such as industry, professional associations, or community organizations. Work environment and physical demands: Work is typically performed in an office or a hybrid academic setting. Must be able to analyze large sets of data, manage competing academic priorities, and collaborate across a distributed leadership structure. Residence in or relocation to the Maryland/Washington, D.C./Northern Virginia metro area is required. All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at . Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD. Flexible Spending Accounts: Available for medical and dependent care expenses. Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds. Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.
Yakima Valley Farm Workers Clinic
Wapato, Washington
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
10/16/2025
Full time
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
Yakima Valley Farm Workers Clinic
Toppenish, Washington
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
10/16/2025
Full time
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
Yakima Valley Farm Workers Clinic
Granger, Washington
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
10/16/2025
Full time
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
Yakima Valley Farm Workers Clinic
Buena, Washington
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
10/16/2025
Full time
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
Yakima Valley Farm Workers Clinic
Granger, Washington
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
10/16/2025
Full time
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
Yakima Valley Farm Workers Clinic
Wapato, Washington
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
10/15/2025
Full time
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
Yakima Valley Farm Workers Clinic
Zillah, Washington
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
10/15/2025
Full time
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
Yakima Valley Farm Workers Clinic
Zillah, Washington
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
10/15/2025
Full time
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
Yakima Valley Farm Workers Clinic
Buena, Washington
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
10/15/2025
Full time
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
Yakima Valley Farm Workers Clinic
Toppenish, Washington
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
10/15/2025
Full time
Join our team as a Nursing Educator - Informaticist at our Toppenish Central Administration! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization. Position Highlights: $87,302 - $117,019 DOE with the ability to go higher for highly experienced candidates 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Serves as subject matter expert for professional standard and expectation to all nursing and Medical Assistant staff. Serves as primary point of contact for nursing education and help support facilitation request in a timely manner Consistently monitors and evaluates nursing practices to maintain excellence in standards of care. Support the Regional Director of Nursing to implement quality improvement initiatives in all regions. Develops, implements, and evaluates clinical educational programs using the most effective and best practice recommendations for clinical staff. Coordinates clinical education program and activities, as well as assists in tracking progress of the clinical team using various methods of program evaluation. Collaborates with the Regional Director of Oregon to manage and communicate clinical performance of clinical staff and standard of practice are met as identified and emphasized by the organization. Facilitates in supporting intermittent and ad-hoc clinical education need to the clinical staff based on the request of local nursing leaders. Ensures clinical web page is updated with the most recent nursing communication and information as appropriate. Collects, validates, and helps in managing nursing supervisor dashboard update in Epic to ensure the focused key performance indicators are accurately reflected. Collaborates and works with the business intelligence team to ensure the validity of nursing and clinical data. Provides consulting skills on data collection, database analysis, and reports designed to assess efficiency. Organizes and coordinates clinical education program, clinical skills, and competencies, as well as assists in tracking progress of the clinical team using appropriate learning management system resources. Works closely with the Senior Director of Nursing to formulate a clinical education plan for new hire nurses, medical assistants, new graduate nurses, new charge nurses, and nursing supervisors, ensuring role and expectation discussion. Coordinates and collaborates with organizational department/area nursing supervisor and administrator for understanding clinical needs of each clinic. Provides leadership, guidance, counseling and continuing education to staff per clinical leadership request. Prioritize clinical education to meet the needs of the clinic and project, coordinating with the Senior Director of Nursing. Actively participates with Senior Director of Nursing and local nursing leadership to identify and develop clinical education programs focused on helping coach, mentor, and evaluate performance of clinical staff. Partner with Senior Director of Nursing to implement and enforce clinical practice standards to help nursing supervisors disseminate clinical roles and expectation of each clinical staff in the clinics appropriately. Collaborates with all members of care provision team to share knowledge and plan for optimal implementation of clinical education for all nursing staff. Exercises considerable judgment in applying professional knowledge in solving problems within established policies and practices. Identify and discuss gaps in existing policy and practices with Senior Director of Nursing for process improvement. Serves as an expert and resource to nursing supervisors and clinical staff. Coordinates organizational clinical quality initiatives and process improvement projects and ensures close communication with Senior Director of Nursing. Collaborate with Senior Director of Nursing for identifying and ensuring clinical protocol and policy are updated as per organizational policy. Performs clinical leader responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements. Informatics Functions and Responsibilities: Serves as a liaison between the EHR applications team, Informatics team, and Nursing. Collaborates with individuals and teams to remove barriers between clinical staff and the EHR applications team. Utilizes cross-functional knowledge of the organization, EHR, and key workflows in order to provide support and guidance to nursing and the EHR applications team. Partners with the Training Team to improve Nursing understanding, utilization, and efficiency in the EHR system. Serves as a nursing representative at the Clinical Advisory Board (CAB) and EHR Advisory Team (EAT) meetings. Provides clinical review for maintenance processes on nursing workflows. Participates in all EHR-related projects as Subject Matter Expert (SME) and represents Nursing needs. Participates and owns informatics build directed to optimize the EHR for Nursing workflow. Reviews clinical data and datasets needed to implement functionality or resolve system issues. Qualifications: Required Education : Associate Degree in Nursing Preferred Education: Bachelor of Science in Nursing (BSN). Master of Nursing (MSN)- Education is strongly preferred. Master of Nursing (MSN)- Clinical Informatics is strongly preferred. Three (3) years' experience in clinical nursing education. Two (2) years' informatics experience with clinical information system implementation, support, and/or optimization. Completed Clinical Informatics Degree may substitute this requirement. Knowledge of Ambulatory Epic is must for facilitating work as nurse clinical informatics in this role Experience with the design, implementation, and/or evaluation of clinical decision support tools, electronic care plans, or other applications. Ambulatory nursing management experience preferred Active Registered Nurse license for the state of practice (WA and Oregon). If RN license is in a participating Nurse Licensure Compact (NLC) state, the following requirements apply: Must submit proof of license in state of residence. Must submit proof of completion of the required suicide prevention training during 1st week of onboarding. If relocating to Washington State, must obtain WA RN license within 6 months of hire. Must update primary state of residence within 60 days (applies to anyone relocating to Washington State) Military Nurses are not required to obtain Nurse Licensure Compact (NLC) Cardiopulmonary Resuscitation (CPR) Certification within 90 days of hire. Certified Nurse Educator (CNE) preferred. Epic Clinical builder Certification must be current or obtained within 90 days of hire. Active Basic Life Support Instructor Certification preferred. Valid Driver's License and proof of automobile liability insurance coverage. Our Mission Statement "Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being." Our mission celebrates inclusivity. We are committed to equal-opportunity employment. Contact us at jobs to learn more about this opportunity!
University of Massachusetts Boston
Boston, Massachusetts
Job no: 528587 Position Type: Staff Full Time Campus: UMass Boston Department: Campus Services Pay Grade: No Pay Grade Date opened: 25 Sep 2025 Eastern Daylight Time Applications close: 01 Nov 2025 Eastern Daylight Time General Summary: Under the direction of the Associate Vice Chancellor for Administration & Finance, in the Campus Services area of the Administration & Finance Division, the incumbent will serve to manage operations in the following units: Events, Dining, and Bookstore. Working directly and indirectly with the managers and staff of those areas, the incumbent will manage contracts, develop staff, and implement policies and procedures, to be used to manage the business of each area to goals established by the University and VCAF leadership. Examples of Duties: Manage vendor contract for residential and retail dining (currently management fee-based) Ensure vendor compliance with contracted terms and conditions In collaboration with vendor staff, maintain residential, retail, event and catering dining programs at high standards of quality, efficiency and affordability Review and approve data and reports with vendor that support management fee to paid Evaluate proposed vendor contract extension or lead a competitive bid process for 2027 contract end Oversee management of residential meal plan billing and vendor catering accounts receivable Plan and oversee any refresh to concepts and space of retail, residential, event and catered dining operations with the vendor and VCAF leadership Expand dining business for the campus and the vendor through additional offerings, venues, events, and partnerships with outside entities Collaborate and coordinate with vendor, residence hall third-party operator and internal departments on all related dining issues Manage Event Services department Refocus the mission of the department toward activating the campus year-around with events that serve our community and those that will increase revenue to the campus Manage & build Event Services into a consolidated, concierge-type Events operation Develop and implement workflow flow for Event Services to become the starting point for ALL campus events (except Commencement/Chancellor and Advancement events) and incorporate opportunities for other auxiliary services to be offered to clients in a seamless fashion Consolidate as much campus space into scheduling software that can be rented when not in use by the university. Coordinate logistics with Registrar, Athletics, COCM, and others on campus to utilize all available spaces and all available times. Consolidated sales, scheduling, delivery of services and billing from all campus auxiliaries to clients into one bill. Improve business processes with updated or new software systems, accounting (billing and chargeback) processes, marketing, reporting and information sharing Develop and implement an events marketing strategy Web-based booking application to at least let potential clients see and evaluate options and pricing for food, lodging (Res Hall plus private), and other offerings (print, marine, parking) to begin planning and costing an event. Coordinate with Facilities and Student Affairs to remove Manage vendor contract for bookstore Ensure vendor compliance with contracted terms and conditions Engage in a competitive bid process for 2027 contract end Return and maintain the operation to/at financial break-even or better annually Collaborative with UMB Marketing & Student Affairs on merchandising and student desires for the bookstore Expand availability and adoption of digital student classroom support materials with faculty Plan and oversee any refresh of the concept and space of the bookstore campus center operations from Events Services Other duties Manage one financial operations staff person in addition to the Director of Event Services and overseeing contractual services All other duties as assigned by the Associate & Vice-Chancellors of Administration & Finance Qualifications: Bachelor's degree in Accounting, Business, Management, Economics, or a related field, required Minimum of seven (7) years of professional management experience in a large business environment, and business functions of an operational and fiscal nature Experience working and presenting to executive-level managers and staff. High level of proficiency in use of Microsoft Office products Preferred Qualifications: Experience in higher education, government and/or other highly regulated/unionized business environment Master's degree in a related field with greater than 10 years of similar work experience Other Knowledge, Skills and Abilities: Ability to work successfully in a diverse environment and complex organizational structure Ability to effectively manage multiple and complex projects while adhering to set deadlines Ability to maintain strict confidentiality around analysis and decision-making Ability to gather and incorporate data and information from different sources into one analysis Strong ability to develop regular and provide ad hoc report of business and financial information on actual activities, market trends and other business opportunities and risks Mastery of charting, graphing and other visual methods to show the impact of analysis Strong organizational and problem-solving skills Proficiency in use of various large administrative database software systems; Strong statistical and analytical skills; Strong oral, written, and visual communication skills; Application Instructions: Please apply online with your resume, cover letter and list of three references. Review of candidates will begin following the application closing date. Salary Range: Commensurate with experience This is a non-union exempt position. All official salary offers must be approved by Human Resources. UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact or . Applications close: 01 Nov 2025 Eastern Daylight Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/14/2025
Full time
Job no: 528587 Position Type: Staff Full Time Campus: UMass Boston Department: Campus Services Pay Grade: No Pay Grade Date opened: 25 Sep 2025 Eastern Daylight Time Applications close: 01 Nov 2025 Eastern Daylight Time General Summary: Under the direction of the Associate Vice Chancellor for Administration & Finance, in the Campus Services area of the Administration & Finance Division, the incumbent will serve to manage operations in the following units: Events, Dining, and Bookstore. Working directly and indirectly with the managers and staff of those areas, the incumbent will manage contracts, develop staff, and implement policies and procedures, to be used to manage the business of each area to goals established by the University and VCAF leadership. Examples of Duties: Manage vendor contract for residential and retail dining (currently management fee-based) Ensure vendor compliance with contracted terms and conditions In collaboration with vendor staff, maintain residential, retail, event and catering dining programs at high standards of quality, efficiency and affordability Review and approve data and reports with vendor that support management fee to paid Evaluate proposed vendor contract extension or lead a competitive bid process for 2027 contract end Oversee management of residential meal plan billing and vendor catering accounts receivable Plan and oversee any refresh to concepts and space of retail, residential, event and catered dining operations with the vendor and VCAF leadership Expand dining business for the campus and the vendor through additional offerings, venues, events, and partnerships with outside entities Collaborate and coordinate with vendor, residence hall third-party operator and internal departments on all related dining issues Manage Event Services department Refocus the mission of the department toward activating the campus year-around with events that serve our community and those that will increase revenue to the campus Manage & build Event Services into a consolidated, concierge-type Events operation Develop and implement workflow flow for Event Services to become the starting point for ALL campus events (except Commencement/Chancellor and Advancement events) and incorporate opportunities for other auxiliary services to be offered to clients in a seamless fashion Consolidate as much campus space into scheduling software that can be rented when not in use by the university. Coordinate logistics with Registrar, Athletics, COCM, and others on campus to utilize all available spaces and all available times. Consolidated sales, scheduling, delivery of services and billing from all campus auxiliaries to clients into one bill. Improve business processes with updated or new software systems, accounting (billing and chargeback) processes, marketing, reporting and information sharing Develop and implement an events marketing strategy Web-based booking application to at least let potential clients see and evaluate options and pricing for food, lodging (Res Hall plus private), and other offerings (print, marine, parking) to begin planning and costing an event. Coordinate with Facilities and Student Affairs to remove Manage vendor contract for bookstore Ensure vendor compliance with contracted terms and conditions Engage in a competitive bid process for 2027 contract end Return and maintain the operation to/at financial break-even or better annually Collaborative with UMB Marketing & Student Affairs on merchandising and student desires for the bookstore Expand availability and adoption of digital student classroom support materials with faculty Plan and oversee any refresh of the concept and space of the bookstore campus center operations from Events Services Other duties Manage one financial operations staff person in addition to the Director of Event Services and overseeing contractual services All other duties as assigned by the Associate & Vice-Chancellors of Administration & Finance Qualifications: Bachelor's degree in Accounting, Business, Management, Economics, or a related field, required Minimum of seven (7) years of professional management experience in a large business environment, and business functions of an operational and fiscal nature Experience working and presenting to executive-level managers and staff. High level of proficiency in use of Microsoft Office products Preferred Qualifications: Experience in higher education, government and/or other highly regulated/unionized business environment Master's degree in a related field with greater than 10 years of similar work experience Other Knowledge, Skills and Abilities: Ability to work successfully in a diverse environment and complex organizational structure Ability to effectively manage multiple and complex projects while adhering to set deadlines Ability to maintain strict confidentiality around analysis and decision-making Ability to gather and incorporate data and information from different sources into one analysis Strong ability to develop regular and provide ad hoc report of business and financial information on actual activities, market trends and other business opportunities and risks Mastery of charting, graphing and other visual methods to show the impact of analysis Strong organizational and problem-solving skills Proficiency in use of various large administrative database software systems; Strong statistical and analytical skills; Strong oral, written, and visual communication skills; Application Instructions: Please apply online with your resume, cover letter and list of three references. Review of candidates will begin following the application closing date. Salary Range: Commensurate with experience This is a non-union exempt position. All official salary offers must be approved by Human Resources. UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact or . Applications close: 01 Nov 2025 Eastern Daylight Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Job TitleAssociate Director of Residence EducationAgencyEast Texas A&M UniversityDepartmentResidential Living And LearningProposed Minimum SalaryCommensurateJob LocationCommerce, TexasJob TypeStaffJob Description INSTRUCTIONS TO APPLICANT: During the application process the "My Experience " page has a section provided " Attachments (Resume/CV, References, Cover letter, etc.) " to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at . SUMMARY: The Associate Director of Residence Education, reporting to the Director, is a key professional staff member responsible for leading the Residence Education functional area of Residential Living and Learning. As a member of the department's leadership team, this role is central to designing and implementing residential programs and initiatives that promote student engagement, personal growth, and academic success for students living on campus. The Associate Director supervises professional staff and drives strategic initiatives to deliver exceptional resident educational and co-curricular experiences. Core responsibilities include strategic community development through academic initiatives, staff training and development, crisis management, policy creation, and collaboration with campus partners to support student retention and well-being. This position requires excellent interpersonal skills, expertise in student development theory, and a strong commitment to fostering vibrant communities that support student learning and holistic development. DUTIES & RESPONSIBILITIES: Leadership, Strategic Planning, & Assessment (30%) Develop and articulate a clear vision for the Residence Education functional area. Align goals and objectives with institutional and departmental priorities to support student success. Oversee the development of short- and long-term strategic initiatives that support an educational residential environment. Develop and maintain an outcomes-driven approach to enhance on-campus student experiences through assessment and engagement opportunities. Supervision & Development of Staff (20%) Facilitate regular one-on-one meetings and team meetings to support staff growth. Create and implement comprehensive training programs for professional and student staff. Provide guidance and mentorship to staff, fostering a collaborative and welcoming team culture. Develop opportunities for staff to engage in professional development and leadership experiences. Student Conduct & Crisis Response (20%) Serve in an on-call rotation to provide support during crises and emergencies within the residential communities. Develop and implement policies, procedures, and protocols to ensure resident safety and well-being. Oversee the Residential Living and Learning judicial process, ensuring that cases are processed in a timely manner. Collaborate with Student Rights and Responsibilities to ensure consistent application of policies and procedures related to student conduct. Program Development & Student Engagement (15%) Develop programs that foster a welcoming environment and support the developmental needs of all students. Collaborate with faculty, staff, and campus partners to integrate academic success initiatives into residential communities. Utilize assessment tools to evaluate the effectiveness of programs and adjust strategies based on data-driven insights. Foster a sense of belonging by creating opportunities for residents to connect, share experiences, and build community. Operations & Support (10%) Collaborate with the Assistant Director of Occupancy Management to ensure occupancy processes, including student billing, are accurately processed and communicated to students in a timely manner. Collaborate with the Assistant Director of Hall Operations to ensure facility operations and life-safety processes are understood, followed, and communicated with students and staff. Participate in the development and management of fiscal year budget processes. Act as a liaison to the University Police Department (UPD), promoting collaboration on safety initiatives, emergency preparedness, and crisis management within residential communities. Assist department leadership team in coordinating and supporting special events, including emergency response, extreme weather (snow, tornados, etc.), summer housing usage (i.e., Summer Housing, Camps & Conferences, VIP Housing), and seasonal events (move-in/ -out periods, turns). Departmental, Division, and Professional Commitments (5%) The position presents many opportunities to become involved on campus and pursue professional development and interests through committees and campus partnerships. Involvement in student affairs professional, regional, and/or national associations is also supported and encouraged. Assist with facilitating the Summer Housing and Camps and Conferences programs. Assist with other duties as assigned. MINIMUM REQUIREMENTS: Education: Master's degree in student personnel, higher education, counseling, or a related area is required. Experience/Knowledge/Skills: Six (6) years of extensive experience in the following areas is required: staff development and supervision, administration of residence hall operations, facilitating/supervising student development programming initiatives, and demonstrated experience supervising full-time staff. Excellent written and verbal communication and presentation skills. Related experience with higher education software (Roompact, Maxient, StarRez, and Transact). Ability to: Multi-task and work well as part of a team. Licensing/Professional Certifications: Valid driver's license. Certified or must obtain certification to drive within 60 days of date hired. Physical Requirements: None Other Requirements: Occasional evening and weekend hours as needed. PREFERRED EDUCATION/ SKILLS/EXPERIENCE: Previous experience supervising staff, working with Living Learning Communities (LLCs), residential curriculum, crisis response, and residential software (i.e., StarRez, Transact, Maxient, and/or Roompact). SUPERVISION OF OTHERS: Directly supervises the Assistant Directors of Residence Education and the Coordinator of Student Support and Well-Being. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
10/14/2025
Full time
Job TitleAssociate Director of Residence EducationAgencyEast Texas A&M UniversityDepartmentResidential Living And LearningProposed Minimum SalaryCommensurateJob LocationCommerce, TexasJob TypeStaffJob Description INSTRUCTIONS TO APPLICANT: During the application process the "My Experience " page has a section provided " Attachments (Resume/CV, References, Cover letter, etc.) " to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at . SUMMARY: The Associate Director of Residence Education, reporting to the Director, is a key professional staff member responsible for leading the Residence Education functional area of Residential Living and Learning. As a member of the department's leadership team, this role is central to designing and implementing residential programs and initiatives that promote student engagement, personal growth, and academic success for students living on campus. The Associate Director supervises professional staff and drives strategic initiatives to deliver exceptional resident educational and co-curricular experiences. Core responsibilities include strategic community development through academic initiatives, staff training and development, crisis management, policy creation, and collaboration with campus partners to support student retention and well-being. This position requires excellent interpersonal skills, expertise in student development theory, and a strong commitment to fostering vibrant communities that support student learning and holistic development. DUTIES & RESPONSIBILITIES: Leadership, Strategic Planning, & Assessment (30%) Develop and articulate a clear vision for the Residence Education functional area. Align goals and objectives with institutional and departmental priorities to support student success. Oversee the development of short- and long-term strategic initiatives that support an educational residential environment. Develop and maintain an outcomes-driven approach to enhance on-campus student experiences through assessment and engagement opportunities. Supervision & Development of Staff (20%) Facilitate regular one-on-one meetings and team meetings to support staff growth. Create and implement comprehensive training programs for professional and student staff. Provide guidance and mentorship to staff, fostering a collaborative and welcoming team culture. Develop opportunities for staff to engage in professional development and leadership experiences. Student Conduct & Crisis Response (20%) Serve in an on-call rotation to provide support during crises and emergencies within the residential communities. Develop and implement policies, procedures, and protocols to ensure resident safety and well-being. Oversee the Residential Living and Learning judicial process, ensuring that cases are processed in a timely manner. Collaborate with Student Rights and Responsibilities to ensure consistent application of policies and procedures related to student conduct. Program Development & Student Engagement (15%) Develop programs that foster a welcoming environment and support the developmental needs of all students. Collaborate with faculty, staff, and campus partners to integrate academic success initiatives into residential communities. Utilize assessment tools to evaluate the effectiveness of programs and adjust strategies based on data-driven insights. Foster a sense of belonging by creating opportunities for residents to connect, share experiences, and build community. Operations & Support (10%) Collaborate with the Assistant Director of Occupancy Management to ensure occupancy processes, including student billing, are accurately processed and communicated to students in a timely manner. Collaborate with the Assistant Director of Hall Operations to ensure facility operations and life-safety processes are understood, followed, and communicated with students and staff. Participate in the development and management of fiscal year budget processes. Act as a liaison to the University Police Department (UPD), promoting collaboration on safety initiatives, emergency preparedness, and crisis management within residential communities. Assist department leadership team in coordinating and supporting special events, including emergency response, extreme weather (snow, tornados, etc.), summer housing usage (i.e., Summer Housing, Camps & Conferences, VIP Housing), and seasonal events (move-in/ -out periods, turns). Departmental, Division, and Professional Commitments (5%) The position presents many opportunities to become involved on campus and pursue professional development and interests through committees and campus partnerships. Involvement in student affairs professional, regional, and/or national associations is also supported and encouraged. Assist with facilitating the Summer Housing and Camps and Conferences programs. Assist with other duties as assigned. MINIMUM REQUIREMENTS: Education: Master's degree in student personnel, higher education, counseling, or a related area is required. Experience/Knowledge/Skills: Six (6) years of extensive experience in the following areas is required: staff development and supervision, administration of residence hall operations, facilitating/supervising student development programming initiatives, and demonstrated experience supervising full-time staff. Excellent written and verbal communication and presentation skills. Related experience with higher education software (Roompact, Maxient, StarRez, and Transact). Ability to: Multi-task and work well as part of a team. Licensing/Professional Certifications: Valid driver's license. Certified or must obtain certification to drive within 60 days of date hired. Physical Requirements: None Other Requirements: Occasional evening and weekend hours as needed. PREFERRED EDUCATION/ SKILLS/EXPERIENCE: Previous experience supervising staff, working with Living Learning Communities (LLCs), residential curriculum, crisis response, and residential software (i.e., StarRez, Transact, Maxient, and/or Roompact). SUPERVISION OF OTHERS: Directly supervises the Assistant Directors of Residence Education and the Coordinator of Student Support and Well-Being. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
University of Massachusetts Lowell
Lowell, Massachusetts
Job no: 528173 Position type: Staff Full Time Benefit Status: Benefited-Union Campus: UMass Lowell Department: Residence Life Salary: Salary commensurate with experience and grade/range Applications Open: Aug Applications Close: Open until filled General Summary of Position: The Associate Director of Residential Education for Student Success & Leadership (ADSSL) is a senior member of the Residence Life central office and Residential Education leadership team. This position is responsible for creating a dynamic, supportive residential environment that prioritizes student wellbeing, academic success, and leadership development. The ADSSL leads strategic initiatives to promote student retention and wellbeing within the residence halls and supervises key full-time and student staff. This role also collaborates with campus partners to ensure that students thrive academically, socially, and personally. The ADSSL oversees residential care and concern efforts and serves as the department's liaison to the university's Student Behavioral Intervention and Response Team (STARs). The ADSSL is also responsible for the leadership development of residential students, serving as the primary advisor to the Residence Hall Association (RHA) and the Mill City chapter of the National Residence Hall Honorary (NRHH). The ADSSL is directly supervised by the Director of Residential Education. Specific Responsibilities Include: Directly supervise assigned full-time hall staff and a graduate coordinator. Provide indirect supervision to graduate fellows and student staff members across assigned residential communities Lead initiatives supporting student retention and personal wellbeing. Coordinate student outreach and follow-up as a member of the behavioral intervention (STARs) team. Analyze crisis and care-related trends to develop proactive responses. Advise the Residence Hall Association (RHA) and the Mill City chapter of the National Residence Hall Honorary (NRHH). Provide leadership development opportunities, organize retreats, and support student-led programming and recognition events. Participate in the on-call crisis response rotation as a secondary or tertiary responder. Provide leadership during critical incidents and ensure coordinated follow-up. Provide direction and leadership for the residential education team in the absence of the Director. Minimum Qualifications (Required) Master's degree in Higher Education, College Student Personnel, or related field At least 5 years of progressive experience in residence life Minimum 3 years of experience in a mid-level residence life role Minimum 2 years supervising full-time staff or 4 years supervising graduate staff At least 1 year of experience advising student organizations Experience managing student support cases and follow-up Demonstrated ability to connect with students and campus partners Preferred Qualifications: 2+ years advising RHA or NRHH chapters Experience with residential leadership curriculum development Previous care team participation Special Instructions to Applicants: Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. This is an SEIU 888 Professional Union position, Grade P17. Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received. Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application. This position will require regular weeknight and some weekend hours to support residential student leadership organizations. Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/11/2025
Full time
Job no: 528173 Position type: Staff Full Time Benefit Status: Benefited-Union Campus: UMass Lowell Department: Residence Life Salary: Salary commensurate with experience and grade/range Applications Open: Aug Applications Close: Open until filled General Summary of Position: The Associate Director of Residential Education for Student Success & Leadership (ADSSL) is a senior member of the Residence Life central office and Residential Education leadership team. This position is responsible for creating a dynamic, supportive residential environment that prioritizes student wellbeing, academic success, and leadership development. The ADSSL leads strategic initiatives to promote student retention and wellbeing within the residence halls and supervises key full-time and student staff. This role also collaborates with campus partners to ensure that students thrive academically, socially, and personally. The ADSSL oversees residential care and concern efforts and serves as the department's liaison to the university's Student Behavioral Intervention and Response Team (STARs). The ADSSL is also responsible for the leadership development of residential students, serving as the primary advisor to the Residence Hall Association (RHA) and the Mill City chapter of the National Residence Hall Honorary (NRHH). The ADSSL is directly supervised by the Director of Residential Education. Specific Responsibilities Include: Directly supervise assigned full-time hall staff and a graduate coordinator. Provide indirect supervision to graduate fellows and student staff members across assigned residential communities Lead initiatives supporting student retention and personal wellbeing. Coordinate student outreach and follow-up as a member of the behavioral intervention (STARs) team. Analyze crisis and care-related trends to develop proactive responses. Advise the Residence Hall Association (RHA) and the Mill City chapter of the National Residence Hall Honorary (NRHH). Provide leadership development opportunities, organize retreats, and support student-led programming and recognition events. Participate in the on-call crisis response rotation as a secondary or tertiary responder. Provide leadership during critical incidents and ensure coordinated follow-up. Provide direction and leadership for the residential education team in the absence of the Director. Minimum Qualifications (Required) Master's degree in Higher Education, College Student Personnel, or related field At least 5 years of progressive experience in residence life Minimum 3 years of experience in a mid-level residence life role Minimum 2 years supervising full-time staff or 4 years supervising graduate staff At least 1 year of experience advising student organizations Experience managing student support cases and follow-up Demonstrated ability to connect with students and campus partners Preferred Qualifications: 2+ years advising RHA or NRHH chapters Experience with residential leadership curriculum development Previous care team participation Special Instructions to Applicants: Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. This is an SEIU 888 Professional Union position, Grade P17. Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received. Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application. This position will require regular weeknight and some weekend hours to support residential student leadership organizations. Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Raritan Valley Community College
Branchburg, New Jersey
Category: : Administrative and Professional Subscribe: : Department: : Advanced Manufacturing Locations: : North Branch, NJ Posted: : May 6, 2025 Closes: : Open Until Filled Type: : Full-time Ref. No.: : JF Position ID: : 187946 About Raritan Valley Community College: Ranked by and as the community college in New Jersey, Raritan Valley Community College has been serving as an academic and cultural center for Somerset and Hunterdon County residents for over 50 years. The College has been nationally recognized for its service to the community, environmental stewardship, and commitment to diversity. It is home to a Planetarium, Science Education Institute and 3M Observatory; a Theatre offering professional performances for all ages; and an Honors College for high achieving students. The College offers more than 90 associate degrees and certificates, as well as career training and professional development courses. RVCC is located at 118 Lamington Road in Branchburg, NJ. For further information, visit . Job Description: This position reports to the Executive Director of Workforce Development and Career Education. The primary function is to provide leadership and oversight for the development and management of the Center for Advanced Manufacturing. The Director will collaborate with other college constituencies, such as academic departments, the RVCC Foundation, and Enrollment Management, to expand program opportunities. The Director will develop Statewide collaborations with industry and higher education institutions to expand the development of the advanced manufacturing industry. The Director, working with the Executive Director of Workforce Development and Career Education, shall be responsible for planning and directing the development of goals and objectives for the Advanced Manufacturing Program. The Director will collaborate with the Executive Director of Workforce Development and Career Education and is responsible for the development of appropriate business plans as initiatives are launched, with such plans clearly articulating equate revenue sources, including tuition and grant monies, to achieve a credible likelihood of becoming a revenue-generating operation. The Director will be responsible for leading the planning, organization, scheduling, and direction of Advanced Manufacturing programs to meet the needs of our community and its surrounding region. The. The Director will analyze trends in employment and Investigate grant opportunities to identify initiatives that will provide: 1. Programs for jobs that focus on the future. 2. Programs that will produce a living wage for its graduates or a career ladder to a living wage. 3. Programs that lead from a short certificate through an associate degree (and if appropriate to a related bachelor's degree with participating R1 institutions). 4. Programs that incorporate the best of career planning. 5. Programs that can be delivered on or off campus, at remote sites, and online. 6. Programs that educate for regional needs. 7. Program that provides opportunities for internships, apprenticeships, job shadowing, and other high-impact practices. Essential Duties: Direct and deliver professional development, training and technical assistance solutions to business and industry to assist in identifying and determining training and technical assistance needs and solutions through sales lifecycle. In-depth understanding of the apprenticeship model of education. Participate in grants available through external partners (i.e. New Jersey Department of Labor, etc.) to clients as applicable to meet their training and technical assistance goals. Conduct advisory committee meetings, client meeting, workshops, grant meetings, project meetings, network events as needed to meet annual goals and objectives. Coordinate the development and revision of curriculum to ensure that it reflects the needs of local employers. Maximize student enrollment and completion and minimize time-to-completion for students enrolled in manufacturing programs. Develop and schedule new course offerings and provide input on program expansion. Develop appropriate staffing levels and facilitate the coordination of instructors, evaluation of faculty and personnel hired for programs and activities. Develop program goals and objectives. Coordinate with Marketing Division and other program directors, the production of the fall, spring and summer course brochures including design, development, and distribution. Participate in program outreach/ recruitment to secondary schools and general public. Other duties as assigned. Requirements: Bachelor's degree in a related field such as Engineering, Industrial Management, Business Administration, or related discipline. 5 to 7 years of successful administrative experience working with workforce programs and demonstrated advanced manufacturing industry experience. The position requires demonstrated progressive leadership, experience in the development, organization and management of instructional programs. Incumbent must have demonstrated successful collaborative experience in working with various government entities and industry. Strong academic values, ability to work with a wide range of constituents, exceptional oral, written and interpersonal skills, entrepreneurial spirit and sensitivity to the diverse student bodies of community colleges. Proven track record of accomplishments involving workforce training and development. Position requires nontraditional office conditions and work week. Travel will be required between the main campus, off-campus sites, government, education and business offices, as well as other locations. Some evenings and weekends will be required. Preferred Qualifications: Master's Degree in Manufacturing or Mechanical Engineering specializing in manufacturing, preferred. Application Instructions: As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies. RVCC's starting salary is commensurate with educational qualifications and experience. We also offer an attractive benefits package. For consideration of the above position, please submit your cover letter and resume online, by clicking the "apply now" button. We regret that we are unable to respond to each and every resume received. Only those candidates of interest will be contacted directly.
10/11/2025
Full time
Category: : Administrative and Professional Subscribe: : Department: : Advanced Manufacturing Locations: : North Branch, NJ Posted: : May 6, 2025 Closes: : Open Until Filled Type: : Full-time Ref. No.: : JF Position ID: : 187946 About Raritan Valley Community College: Ranked by and as the community college in New Jersey, Raritan Valley Community College has been serving as an academic and cultural center for Somerset and Hunterdon County residents for over 50 years. The College has been nationally recognized for its service to the community, environmental stewardship, and commitment to diversity. It is home to a Planetarium, Science Education Institute and 3M Observatory; a Theatre offering professional performances for all ages; and an Honors College for high achieving students. The College offers more than 90 associate degrees and certificates, as well as career training and professional development courses. RVCC is located at 118 Lamington Road in Branchburg, NJ. For further information, visit . Job Description: This position reports to the Executive Director of Workforce Development and Career Education. The primary function is to provide leadership and oversight for the development and management of the Center for Advanced Manufacturing. The Director will collaborate with other college constituencies, such as academic departments, the RVCC Foundation, and Enrollment Management, to expand program opportunities. The Director will develop Statewide collaborations with industry and higher education institutions to expand the development of the advanced manufacturing industry. The Director, working with the Executive Director of Workforce Development and Career Education, shall be responsible for planning and directing the development of goals and objectives for the Advanced Manufacturing Program. The Director will collaborate with the Executive Director of Workforce Development and Career Education and is responsible for the development of appropriate business plans as initiatives are launched, with such plans clearly articulating equate revenue sources, including tuition and grant monies, to achieve a credible likelihood of becoming a revenue-generating operation. The Director will be responsible for leading the planning, organization, scheduling, and direction of Advanced Manufacturing programs to meet the needs of our community and its surrounding region. The. The Director will analyze trends in employment and Investigate grant opportunities to identify initiatives that will provide: 1. Programs for jobs that focus on the future. 2. Programs that will produce a living wage for its graduates or a career ladder to a living wage. 3. Programs that lead from a short certificate through an associate degree (and if appropriate to a related bachelor's degree with participating R1 institutions). 4. Programs that incorporate the best of career planning. 5. Programs that can be delivered on or off campus, at remote sites, and online. 6. Programs that educate for regional needs. 7. Program that provides opportunities for internships, apprenticeships, job shadowing, and other high-impact practices. Essential Duties: Direct and deliver professional development, training and technical assistance solutions to business and industry to assist in identifying and determining training and technical assistance needs and solutions through sales lifecycle. In-depth understanding of the apprenticeship model of education. Participate in grants available through external partners (i.e. New Jersey Department of Labor, etc.) to clients as applicable to meet their training and technical assistance goals. Conduct advisory committee meetings, client meeting, workshops, grant meetings, project meetings, network events as needed to meet annual goals and objectives. Coordinate the development and revision of curriculum to ensure that it reflects the needs of local employers. Maximize student enrollment and completion and minimize time-to-completion for students enrolled in manufacturing programs. Develop and schedule new course offerings and provide input on program expansion. Develop appropriate staffing levels and facilitate the coordination of instructors, evaluation of faculty and personnel hired for programs and activities. Develop program goals and objectives. Coordinate with Marketing Division and other program directors, the production of the fall, spring and summer course brochures including design, development, and distribution. Participate in program outreach/ recruitment to secondary schools and general public. Other duties as assigned. Requirements: Bachelor's degree in a related field such as Engineering, Industrial Management, Business Administration, or related discipline. 5 to 7 years of successful administrative experience working with workforce programs and demonstrated advanced manufacturing industry experience. The position requires demonstrated progressive leadership, experience in the development, organization and management of instructional programs. Incumbent must have demonstrated successful collaborative experience in working with various government entities and industry. Strong academic values, ability to work with a wide range of constituents, exceptional oral, written and interpersonal skills, entrepreneurial spirit and sensitivity to the diverse student bodies of community colleges. Proven track record of accomplishments involving workforce training and development. Position requires nontraditional office conditions and work week. Travel will be required between the main campus, off-campus sites, government, education and business offices, as well as other locations. Some evenings and weekends will be required. Preferred Qualifications: Master's Degree in Manufacturing or Mechanical Engineering specializing in manufacturing, preferred. Application Instructions: As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies. RVCC's starting salary is commensurate with educational qualifications and experience. We also offer an attractive benefits package. For consideration of the above position, please submit your cover letter and resume online, by clicking the "apply now" button. We regret that we are unable to respond to each and every resume received. Only those candidates of interest will be contacted directly.
