Job Description Summary The Associate Director of Proposal Development plays a pivotal role in advancing the university's fundraising success by crafting persuasive, high-quality written solicitations for individual donors, foundations, and corporations. Job Description The Associate Director of Proposal Development plays a pivotal role in advancing the university's fundraising success by crafting persuasive, high-quality written solicitations for individual donors, foundations, and corporations. Reporting to the Senior Director of Development for Foundation Relations, this position collaborates with development officers, faculty, senior administrators, and staff across the university to deliver compelling proposals that inspire investment in Miami's mission and strategic priorities. The role requires a skilled writer, meticulous editor, and detail-oriented project manager who thrives under deadlines and consistently exceeds client expectations. This position also works with the Senior Associate Vice President of Development; University Advancement Communications, Marketing and Events; and the Office of Research and Innovation to ensure brand and messaging alignment and grant policy compliance. This is an opportunity to contribute to a high-performing advancement team and directly support initiatives shaping the future of Miami University and its students. Your work will help secure transformative gifts and grants that make a lasting impact. Key Responsibilities Write, edit, and refine major gift proposals for individual donors; occasionally support grant proposals. Gather research and background information across diverse academic disciplines, including conducting interviews with key stakeholders. Partner with development staff to set expectations, define timelines, and coordinate proposal submissions. Ensure proposals meet quality, accuracy, and deadline expectations agreed upon with clients. Manage a shared donor solicitation library and maintain proposal templates. Track and report project progress within the team's project management system. Minimum Qualifications Bachelor's degree and at least three years of progressively responsible writing and project management experience. Finalists will be asked to provide writing samples and may also be requested to complete a writing exercise. Preferred Qualifications Five or more years of client-based professional writing and project management experience in a nonprofit or higher education environment, or equivalent combination of education, training, and experience. Knowledge, Skills, and Abilities Exceptional customer service orientation. Strong organization skills with the ability to prioritize effectively and work under deadline pressure. Outstanding written and verbal communication skills. Mastery of editing, grammar, formatting, and common style guides (e.g., AP, Chicago). Collaborative approach and proven ability to work effectively in a team setting. Proficiency with Google Workspace, Microsoft Office, and Adobe Acrobat. Familiarity with project management tools (e.g., Wrike). Ability to leverage Artificial Intelligence tools to enhance editing, research, and content development. Required Application Documents To be considered for this position please upload a resume and cover letter.
10/21/2025
Full time
Job Description Summary The Associate Director of Proposal Development plays a pivotal role in advancing the university's fundraising success by crafting persuasive, high-quality written solicitations for individual donors, foundations, and corporations. Job Description The Associate Director of Proposal Development plays a pivotal role in advancing the university's fundraising success by crafting persuasive, high-quality written solicitations for individual donors, foundations, and corporations. Reporting to the Senior Director of Development for Foundation Relations, this position collaborates with development officers, faculty, senior administrators, and staff across the university to deliver compelling proposals that inspire investment in Miami's mission and strategic priorities. The role requires a skilled writer, meticulous editor, and detail-oriented project manager who thrives under deadlines and consistently exceeds client expectations. This position also works with the Senior Associate Vice President of Development; University Advancement Communications, Marketing and Events; and the Office of Research and Innovation to ensure brand and messaging alignment and grant policy compliance. This is an opportunity to contribute to a high-performing advancement team and directly support initiatives shaping the future of Miami University and its students. Your work will help secure transformative gifts and grants that make a lasting impact. Key Responsibilities Write, edit, and refine major gift proposals for individual donors; occasionally support grant proposals. Gather research and background information across diverse academic disciplines, including conducting interviews with key stakeholders. Partner with development staff to set expectations, define timelines, and coordinate proposal submissions. Ensure proposals meet quality, accuracy, and deadline expectations agreed upon with clients. Manage a shared donor solicitation library and maintain proposal templates. Track and report project progress within the team's project management system. Minimum Qualifications Bachelor's degree and at least three years of progressively responsible writing and project management experience. Finalists will be asked to provide writing samples and may also be requested to complete a writing exercise. Preferred Qualifications Five or more years of client-based professional writing and project management experience in a nonprofit or higher education environment, or equivalent combination of education, training, and experience. Knowledge, Skills, and Abilities Exceptional customer service orientation. Strong organization skills with the ability to prioritize effectively and work under deadline pressure. Outstanding written and verbal communication skills. Mastery of editing, grammar, formatting, and common style guides (e.g., AP, Chicago). Collaborative approach and proven ability to work effectively in a team setting. Proficiency with Google Workspace, Microsoft Office, and Adobe Acrobat. Familiarity with project management tools (e.g., Wrike). Ability to leverage Artificial Intelligence tools to enhance editing, research, and content development. Required Application Documents To be considered for this position please upload a resume and cover letter.
Job no: 528139 Position type: Staff Full Time Benefit Status: Benefited-Union Campus: UMass Lowell Department: Development Salary: Salary commensurate with experience within the grade/range Applications Open: Aug Applications Close: Open until filled General Summary of Position: The Senior Associate Athletic Director for Development plays a key role in advancing the philanthropic mission of UMass Lowell Athletics. As a joint member of the University Advancement and Athletics teams, the Senior Associate AD will lead fundraising efforts for the university's Division I athletic programs. This includes the cultivation and stewardship of donors capable of making major and leadership-level gifts to support athletic scholarships, facility enhancements, and programmatic excellence. Working closely with the Director of Athletics and Deputy Athletic Director for External Operations and Revenue Strategy and reporting jointly to the Associate Vice Chancellor for Development and the Director of Athletics, the Senior Associate AD will manage a portfolio of approximately 100+ prospects and donors, and will develop customized engagement strategies that align donor interests with the priorities of the athletic department. The successful candidate will be responsible for securing more than $1M annually over time and will be expected to conduct at least 144 meaningful donor meetings per year. Essential Job Duties: Major Gift Fundraising: Identify, cultivate, solicit, and steward a portfolio of approximately 100+ major gift prospects and donors with the capacity to give $25,000 or more. Collaborate closely with athletic department leadership, coaches, and staff to understand both team-specific and broader departmental priorities and translate those needs into compelling philanthropic opportunities. Develop and execute strategic plans for the successful engagement and solicitation of alumni, parents, and friends in support of athletic programs. Conduct 10-12 prospect meetings per month for the purpose of identification, cultivation, solicitation and stewardship of current and prospective donors whose interest and financial capacity have the greatest likelihood of meeting college and university fundraising goals. Be conversant in planned giving strategies and engage appropriate donors in these discussions. Maintain a timely record of donor engagement in CRM and other administrative tasks related to expenses, travel, etc. Annual Giving and Donor Engagement: In partnership with annual giving, develop a comprehensive annual giving strategy for athletics including multi-channel campaigns, solicitation of Chancellor's Leadership Society donors ($1,000+ annually), and the university's Days of Giving. Collaborate closely with colleagues across Advancement (Development, Alumni Relations, Advancement Services, Donor Relations, and Advancement Communications) to coordinate outreach, events, and donor recognition strategies. Assist the Director of Athletics and Deputy Athletic Director for External Operations and Revenue Strategy in recruiting, engaging, and soliciting the Athletics Advisory Board Organize and execute high-impact donor engagement opportunities including recognition programs, game-day experiences, and fundraising events. Contribute to a culture of collaboration by sharing relevant information, offering assistance when needed, and supporting shared goals across the Athletics and Advancement. University Fundraising and Corporate Partnerships: Be fluent in the "menu" of engagement and philanthropic opportunities across the university, including the Schools and Colleges, Graduate School, and Honors College. Work in collaboration with university staff to cultivate corporate sponsors and community partnerships that enhance UMass Lowell Athletics, ensuring efforts are aligned with both Athletic and university-wide priorities. Campus Partnerships: Build effective partnerships with colleagues across the University by freely sharing appropriate information and providing assistance when needed. Ensure optimum service to all internal and external partners in response to all requests for service and information. Promote a collaborative and inclusive campus culture by maintaining a welcoming environment for individuals of all backgrounds and roles. Other related duties as assigned by the Associate Vice Chancellor. Promote the University's commitment to customer service by : Building effective partnerships with co-workers throughout the University by freely sharing appropriate information and providing assistance when needed. Ensuring optimum service to all internal and external partners in response to all requests for service and information. Maintaining an environment that is welcoming to persons of all backgrounds, nationalities, and roles. Other Job Duties: Performs other related duties as assigned. Minimum Qualifications (Required): Bachelor's degree required Minimum of seven years of experience in sales, recruiting, fundraising, marketing or transferable skills. Enthusiasm and willingness to make direct requests for donations. Demonstrated knowledge of development practices and principles and a track record of success in managing major gift prospects or customers, as well as, in closing gifts in at least the five and six-figure range. Attendance at Athletic and Advancement events, which includes nights and weekends. Frequent regional travel and some national travel expected. Additional Considerations: High degree of grit and resilience with a positive "can do" attitude. Excellent interpersonal, written and verbal communication skills across mediums, including video conferencing. Proficiency with computers and data management. Strong collaboration and organizational skills, as well as the ability to prioritize effectively. Willingness and strong ability to work independently and as a part of a team. Able to handle confidential material responsibly and interact professionally with a wide spectrum of individuals. Experience in higher education is preferred. Special Instructions to Applicants: Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received. This is a Non-Unit, Professional position, Grade P23. Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. Revised on 10/10/2025 Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
10/21/2025
Full time
Job no: 528139 Position type: Staff Full Time Benefit Status: Benefited-Union Campus: UMass Lowell Department: Development Salary: Salary commensurate with experience within the grade/range Applications Open: Aug Applications Close: Open until filled General Summary of Position: The Senior Associate Athletic Director for Development plays a key role in advancing the philanthropic mission of UMass Lowell Athletics. As a joint member of the University Advancement and Athletics teams, the Senior Associate AD will lead fundraising efforts for the university's Division I athletic programs. This includes the cultivation and stewardship of donors capable of making major and leadership-level gifts to support athletic scholarships, facility enhancements, and programmatic excellence. Working closely with the Director of Athletics and Deputy Athletic Director for External Operations and Revenue Strategy and reporting jointly to the Associate Vice Chancellor for Development and the Director of Athletics, the Senior Associate AD will manage a portfolio of approximately 100+ prospects and donors, and will develop customized engagement strategies that align donor interests with the priorities of the athletic department. The successful candidate will be responsible for securing more than $1M annually over time and will be expected to conduct at least 144 meaningful donor meetings per year. Essential Job Duties: Major Gift Fundraising: Identify, cultivate, solicit, and steward a portfolio of approximately 100+ major gift prospects and donors with the capacity to give $25,000 or more. Collaborate closely with athletic department leadership, coaches, and staff to understand both team-specific and broader departmental priorities and translate those needs into compelling philanthropic opportunities. Develop and execute strategic plans for the successful engagement and solicitation of alumni, parents, and friends in support of athletic programs. Conduct 10-12 prospect meetings per month for the purpose of identification, cultivation, solicitation and stewardship of current and prospective donors whose interest and financial capacity have the greatest likelihood of meeting college and university fundraising goals. Be conversant in planned giving strategies and engage appropriate donors in these discussions. Maintain a timely record of donor engagement in CRM and other administrative tasks related to expenses, travel, etc. Annual Giving and Donor Engagement: In partnership with annual giving, develop a comprehensive annual giving strategy for athletics including multi-channel campaigns, solicitation of Chancellor's Leadership Society donors ($1,000+ annually), and the university's Days of Giving. Collaborate closely with colleagues across Advancement (Development, Alumni Relations, Advancement Services, Donor Relations, and Advancement Communications) to coordinate outreach, events, and donor recognition strategies. Assist the Director of Athletics and Deputy Athletic Director for External Operations and Revenue Strategy in recruiting, engaging, and soliciting the Athletics Advisory Board Organize and execute high-impact donor engagement opportunities including recognition programs, game-day experiences, and fundraising events. Contribute to a culture of collaboration by sharing relevant information, offering assistance when needed, and supporting shared goals across the Athletics and Advancement. University Fundraising and Corporate Partnerships: Be fluent in the "menu" of engagement and philanthropic opportunities across the university, including the Schools and Colleges, Graduate School, and Honors College. Work in collaboration with university staff to cultivate corporate sponsors and community partnerships that enhance UMass Lowell Athletics, ensuring efforts are aligned with both Athletic and university-wide priorities. Campus Partnerships: Build effective partnerships with colleagues across the University by freely sharing appropriate information and providing assistance when needed. Ensure optimum service to all internal and external partners in response to all requests for service and information. Promote a collaborative and inclusive campus culture by maintaining a welcoming environment for individuals of all backgrounds and roles. Other related duties as assigned by the Associate Vice Chancellor. Promote the University's commitment to customer service by : Building effective partnerships with co-workers throughout the University by freely sharing appropriate information and providing assistance when needed. Ensuring optimum service to all internal and external partners in response to all requests for service and information. Maintaining an environment that is welcoming to persons of all backgrounds, nationalities, and roles. Other Job Duties: Performs other related duties as assigned. Minimum Qualifications (Required): Bachelor's degree required Minimum of seven years of experience in sales, recruiting, fundraising, marketing or transferable skills. Enthusiasm and willingness to make direct requests for donations. Demonstrated knowledge of development practices and principles and a track record of success in managing major gift prospects or customers, as well as, in closing gifts in at least the five and six-figure range. Attendance at Athletic and Advancement events, which includes nights and weekends. Frequent regional travel and some national travel expected. Additional Considerations: High degree of grit and resilience with a positive "can do" attitude. Excellent interpersonal, written and verbal communication skills across mediums, including video conferencing. Proficiency with computers and data management. Strong collaboration and organizational skills, as well as the ability to prioritize effectively. Willingness and strong ability to work independently and as a part of a team. Able to handle confidential material responsibly and interact professionally with a wide spectrum of individuals. Experience in higher education is preferred. Special Instructions to Applicants: Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received. This is a Non-Unit, Professional position, Grade P23. Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process. Revised on 10/10/2025 Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Director of Development (0462U), Berkeley Law - 81634 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Law School's Development and Alumni Relations (DAR) team engages alumni philanthropically and in programming and initiatives that strengthen the school and the student experience. The mission of the Development arm is to secure financial support for core operations and special initiatives that advance the law school's mission. Position Summary The position involves designing, developing, delivering, and administering fundraising programs. Develops and implements strategies for cultivating, soliciting and stewarding major gifts prospects with the capacity for a major gift of $25k to $1M and above; identifies new donor prospects through researching background information on potential donors and developing materials, creating marketing plans, and organizing related programs/events; cultivates, stewards, and solicits donor prospects for gifts ranging from $25K to $1M and above; prepares and negotiates gift instruments ranging from moderate to high complexity; works with the Dean, Assistant Dean and faculty as necessary to solicit the largest gifts; manages a portfolio of principal gift prospects assigned to the Dean. Directs the research and preparation of the Dean's briefings materials, creates talking points and meeting strategies for the Dean and briefs the Dean on these strategies. As appropriate, staffs the Dean on principal gifts visits and directs the tracking and implementation of all follow-up; manages the activities of the campaign cabinet and their meetings; collaborates with the Director of Financial Aid and the Director of Career Services to ensure proper stewardship of financial aid donors. Application Review Date The First Review Date for this job is: 10/20/2025. Responsibilities Fundraising: Plans, organizes, and directs large-scale fundraising campaigns for Berkeley Law. Participates in short and long-range strategic planning. This includes annual stewardship for existing donors, longer term planning for prospect cultivation, foundation research and strategic planning, and campaign strategy in relation to law school endowment funds and long-term giving campaign of the Institute. Identifies, cultivates, solicits and/or stewards major gift prospects and donors using specific metrics (currently from CADS) to track all activity and provide reports on outcomes. Utilizes a "return on investment" strategy in managing a donor portfolio. Responsible for major gifts and corporate/foundation level fundraising, as well as direct marketing, to guarantee gifts in support of Berkeley Law. Manages a portfolio of donors capable of giving $25K to $1M or more. Writes complex proposals for solicitation of individual, corporate, and/or foundation prospects. Travels to meet with donors and represent Berkeley Law. Designs, organizes, and attends functions, meetings, and conferences as a representative of Berkeley Law. May serve on internal and/or external committees as a representative of the campus or Berkeley Law. May participate in cross-campus multi-unit campaigns in partnership with UDAR. Results have a major impact on the overall goals of the program. Ensures the following fundraising goals are met and raises at least $1M annually: Manages a portfolio of 75 - 100 major gifts or corporate/foundation relations prospects, with the capacity to give between $25,000 and $1,000,000+. Makes at least 15 - 20 substantive contacts per month (e.g., significant moves that advance a relationship). Makes between 80-120 visits per year. Leads planning of fund development and annual solicitation programs. Evaluates programs using financial feasibility studies and market research, including planning and evaluating annual solicitation programs and making recommendations for improvements. Closes at least $1m in new gift commitments or outright gifts. Professional Development & Supervision May recruit, train, and support key volunteers who assist in advancement efforts. May oversee the work of professional and support staff involved in the implementation of multi-component fundraising programs. Uses key fundraising applications and databases to implement goals and objectives of the fundraising strategy. Engages in professional development and training opportunities as needed. Performs additional duties as assigned. Required Qualifications Advanced knowledge of all aspects of fundraising, donor relations and public relations. Advanced knowledge of and/or can quickly learn all aspects of UC Berkeley and Berkeley Law, including relevant issues for both the campus and higher education. Advanced knowledge of and/or can quickly learn UC Berkeley and Berkeley Law, including its vision, mission, goals, objectives, achievements and infrastructure. Advanced knowledge of applicable laws, rules, regulations, institutional policies, et cetera pertaining to gift acceptance and prospect management. Advanced written, oral and interpersonal communication skills, including political acumen to establish and maintain effective working relationships at all levels throughout the organization and with outside constituencies. Advanced skill in making persuasive and compelling presentations of campus goals/objectives and securing gifts. Advanced skill to meet predetermined goals and objectives through effective program/project planning, organization, execution and evaluation. Demonstrated ability to work effectively and collaborate with individuals and groups from a wide range of backgrounds, experiences, and perspectives. Demonstrated commitment to fostering an inclusive and supportive environment that promotes collaboration and mutual respect among all members of the UC Berkeley community and its stakeholders. Must demonstrate strong interpersonal skills, including the ability to engage with and understand individuals from varied academic, socioeconomic, cultural, disability, gender, and ethnic backgrounds. Advanced analytical, critical thinking skills, including skills in creative and effective decision-making and problem recognition/avoidance/resolution. Strong attention to detail. Advanced project management skills. Proficiency in Microsoft Word, Excel, Access, PowerPoint and UDAR data systems with the ability to learn new systems. Experience and comfort working with constituent groups such as alumni, donors, volunteers; ability to develop and maintain positive relations with constituent groups. Demonstrated ability to work both independently and as part of a team. Ability to work with sensitive information and maintain confidentiality. Ability to travel and work during evenings, roughly twice per month. Skill to meet or exceed fundraising goals and objectives. Bachelor's degree in related area and/or equivalent experience/training. Preferred Qualifications Juris Doctor (JD) degree and/or experience in legal environments. Membership in Council Advancement Secondary Education (CASE) and/or Association of Fundraising Professionals. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. . click apply for full job details
10/21/2025
Full time
Director of Development (0462U), Berkeley Law - 81634 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview The Law School's Development and Alumni Relations (DAR) team engages alumni philanthropically and in programming and initiatives that strengthen the school and the student experience. The mission of the Development arm is to secure financial support for core operations and special initiatives that advance the law school's mission. Position Summary The position involves designing, developing, delivering, and administering fundraising programs. Develops and implements strategies for cultivating, soliciting and stewarding major gifts prospects with the capacity for a major gift of $25k to $1M and above; identifies new donor prospects through researching background information on potential donors and developing materials, creating marketing plans, and organizing related programs/events; cultivates, stewards, and solicits donor prospects for gifts ranging from $25K to $1M and above; prepares and negotiates gift instruments ranging from moderate to high complexity; works with the Dean, Assistant Dean and faculty as necessary to solicit the largest gifts; manages a portfolio of principal gift prospects assigned to the Dean. Directs the research and preparation of the Dean's briefings materials, creates talking points and meeting strategies for the Dean and briefs the Dean on these strategies. As appropriate, staffs the Dean on principal gifts visits and directs the tracking and implementation of all follow-up; manages the activities of the campaign cabinet and their meetings; collaborates with the Director of Financial Aid and the Director of Career Services to ensure proper stewardship of financial aid donors. Application Review Date The First Review Date for this job is: 10/20/2025. Responsibilities Fundraising: Plans, organizes, and directs large-scale fundraising campaigns for Berkeley Law. Participates in short and long-range strategic planning. This includes annual stewardship for existing donors, longer term planning for prospect cultivation, foundation research and strategic planning, and campaign strategy in relation to law school endowment funds and long-term giving campaign of the Institute. Identifies, cultivates, solicits and/or stewards major gift prospects and donors using specific metrics (currently from CADS) to track all activity and provide reports on outcomes. Utilizes a "return on investment" strategy in managing a donor portfolio. Responsible for major gifts and corporate/foundation level fundraising, as well as direct marketing, to guarantee gifts in support of Berkeley Law. Manages a portfolio of donors capable of giving $25K to $1M or more. Writes complex proposals for solicitation of individual, corporate, and/or foundation prospects. Travels to meet with donors and represent Berkeley Law. Designs, organizes, and attends functions, meetings, and conferences as a representative of Berkeley Law. May serve on internal and/or external committees as a representative of the campus or Berkeley Law. May participate in cross-campus multi-unit campaigns in partnership with UDAR. Results have a major impact on the overall goals of the program. Ensures the following fundraising goals are met and raises at least $1M annually: Manages a portfolio of 75 - 100 major gifts or corporate/foundation relations prospects, with the capacity to give between $25,000 and $1,000,000+. Makes at least 15 - 20 substantive contacts per month (e.g., significant moves that advance a relationship). Makes between 80-120 visits per year. Leads planning of fund development and annual solicitation programs. Evaluates programs using financial feasibility studies and market research, including planning and evaluating annual solicitation programs and making recommendations for improvements. Closes at least $1m in new gift commitments or outright gifts. Professional Development & Supervision May recruit, train, and support key volunteers who assist in advancement efforts. May oversee the work of professional and support staff involved in the implementation of multi-component fundraising programs. Uses key fundraising applications and databases to implement goals and objectives of the fundraising strategy. Engages in professional development and training opportunities as needed. Performs additional duties as assigned. Required Qualifications Advanced knowledge of all aspects of fundraising, donor relations and public relations. Advanced knowledge of and/or can quickly learn all aspects of UC Berkeley and Berkeley Law, including relevant issues for both the campus and higher education. Advanced knowledge of and/or can quickly learn UC Berkeley and Berkeley Law, including its vision, mission, goals, objectives, achievements and infrastructure. Advanced knowledge of applicable laws, rules, regulations, institutional policies, et cetera pertaining to gift acceptance and prospect management. Advanced written, oral and interpersonal communication skills, including political acumen to establish and maintain effective working relationships at all levels throughout the organization and with outside constituencies. Advanced skill in making persuasive and compelling presentations of campus goals/objectives and securing gifts. Advanced skill to meet predetermined goals and objectives through effective program/project planning, organization, execution and evaluation. Demonstrated ability to work effectively and collaborate with individuals and groups from a wide range of backgrounds, experiences, and perspectives. Demonstrated commitment to fostering an inclusive and supportive environment that promotes collaboration and mutual respect among all members of the UC Berkeley community and its stakeholders. Must demonstrate strong interpersonal skills, including the ability to engage with and understand individuals from varied academic, socioeconomic, cultural, disability, gender, and ethnic backgrounds. Advanced analytical, critical thinking skills, including skills in creative and effective decision-making and problem recognition/avoidance/resolution. Strong attention to detail. Advanced project management skills. Proficiency in Microsoft Word, Excel, Access, PowerPoint and UDAR data systems with the ability to learn new systems. Experience and comfort working with constituent groups such as alumni, donors, volunteers; ability to develop and maintain positive relations with constituent groups. Demonstrated ability to work both independently and as part of a team. Ability to work with sensitive information and maintain confidentiality. Ability to travel and work during evenings, roughly twice per month. Skill to meet or exceed fundraising goals and objectives. Bachelor's degree in related area and/or equivalent experience/training. Preferred Qualifications Juris Doctor (JD) degree and/or experience in legal environments. Membership in Council Advancement Secondary Education (CASE) and/or Association of Fundraising Professionals. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. . click apply for full job details
Department: University Development Office-250100 Career Area : Development and Fundraising Posting Open Date: 10/16/2025 Application Deadline: 11/06/2025 Open Until Filled: No Position Type: Permanent Staff (EHRA NF) Working Title: Executive Director of Gift Planning Appointment Type: EHRA Non-Faculty Position Number: Vacancy ID: NF Full Time/Part Time: Full-Time Permanent FTE: 1 Hours per week: 40 Position Location: North Carolina, US Hiring Range: Based on qualifications/experience, internal equity, and departmental budget restrictions Proposed Start Date: 12/15/2025 Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit: University Development's purpose is to support the mission of the university by raising private resources to enhance financial support for students, faculty, programs, and facilities. University Development provides leadership and centralized services to all development offices throughout the University, serving as a focal point for annual giving, application development and IT support; campaign management; constituent programs; corporate and foundation relations; donor relations; gift planning; gift services; industry relations; marketing/communications; parents giving; principal gifts; prospect management, research and analytics; regional programs; scholarships and student aid; talent management; university events; and volunteer engagement. Carolina Development is proud of its donor-centered philosophy, pursuing activities that always respect the interests and intentions of the donor as well as the University. The organization's collaborative nature is a critical component to fulfilling our mission of raising private funds to benefit the university. We welcome applicants from all backgrounds and transferable skills! Position Summary: This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. The Executive Director of Gift Planning will serve as a key partner to colleagues across campus and play a transformative role in shaping the future of philanthropy at the nation's first public university. Reporting directly to the Associate Vice Chancellor for Development - Individual Giving, the Executive Director will lead a highly functioning development team within the award-winning Office of University Development, collaborating with nearly 150 development officers across the university to expand the reach and impact of planned giving. The successful candidate will be expected to significantly grow the acceptance of planned gifts over the next five years, helping to secure Carolina's future and ensuring its ability to serve students, faculty, and communities for generations to come. This senior leader will set ambitious goals and drive growth through an innovative fundraising program, strengthened donor cultivation and stewardship, and a comprehensive marketing strategy for both internal and external audiences. The Executive Director will work hand in hand with deans, campus leaders, and development colleagues to build lasting philanthropic partnerships and maximize planned giving opportunities. The role also carries responsibility for providing strategic oversight of the UNC Life Income program, the UNC-Chapel Hill Foundation's portfolio of life insurance gifts, and the University's inventory of probated estates. This is an exceptional opportunity for a visionary, collaborative leader to build on Carolina's strong tradition of philanthropy and shape the legacy of one of the world's leading public research universities. Minimum Education and Experience Requirements: Minimum of a bachelor's degree required (or foreign degree equivalent) with related experience. For positions with responsibility for direct solicitation of gifts and funds, a minimum of 1 year of professional-level, direct solicitation/fundraising experience is required. Required Qualifications, Competencies, and Experience: The ideal candidate will have a proven track record of successfully soliciting and closing charitable planned gifts, along with a deep knowledge of the laws, rules, and regulations governing estate planning, with a particular emphasis on charitable planning. Candidates should bring significant experience in, or strong preparation for, leading, managing, and inspiring a highly functioning gift planning team within a complex organization. In addition, leading candidates will demonstrate: A thorough knowledge of and appreciation for the unique mission and role of a major public research university. The ability to work both independently and collaboratively to set and achieve ambitious goals, while building strong partnerships with development staff, academic leadership, volunteers, donors, prospects, faculty, and staff across a large and complex institution. Superior interpersonal, oral, and written communication skills, with the ability to translate complex financial and philanthropic concepts into accessible language for diverse audiences. Strong fiscal and administrative management skills, with accountability for budgets, policies, and compliance. Strategic thinking with the capacity to anticipate opportunities and challenges, take appropriate initiative, and innovate solutions that advance fundraising goals. Demonstrated ability to inspire trust, motivate colleagues, and cultivate a culture of collaboration and excellence. High energy, professionalism, integrity, and a deep commitment to advancing philanthropy. A strong track record of donor cultivation and stewardship, with an ability to engage high-net-worth individuals and families in complex gift discussions. Experience building cross-campus collaborations that strengthen planned giving outcomes and broaden donor engagement. Preferred Qualifications, Competencies, and Experience: Extensive Leadership Experience: 12-15 years of progressive advancement, planned giving, estate planning, or related development experience, with at least 7 years in a senior leadership or executive role. Track Record of Results: Demonstrated history of significantly increasing planned giving revenue and growing donor participation in complex gift vehicles at a large, complex institution, ideally within higher education or a similarly mission-driven nonprofit environment. Sophisticated Technical Expertise: Advanced knowledge of charitable estate planning, life income arrangements, complex assets, and tax implications, with the ability to guide high-net-worth donors and their advisors through multi-layered philanthropic discussions. Cross-Disciplinary Professional Background: Experience working in or closely with the legal, financial, or wealth management industries (e.g., estate planning attorney, financial advisor, CPA, or related profession), providing strong credibility in technical conversations about planned gifts. Strategic Visionary Leadership: Proven ability to set long-term strategic direction, inspire and develop professional teams, and build collaborative, high-performing partnerships across a decentralized organization. Major Public University or Comparable Experience: Direct familiarity with the culture, scale, and complexity of a leading public research university, or a similarly large, multifaceted nonprofit or healthcare system. Advanced Education and Credentials: An advanced degree (such as J.D., MBA, or master's in management) or relevant certifications such as CAP (Chartered Advisor in Philanthropy), CFP (Certified Financial Planner), or CPA, is preferred. National Thought Leadership: Recognition as a thought leader or active participant in professional associations such as the National Association of Charitable Gift Planners, with a visible record of presenting, publishing, or contributing to the field. Proficiency with advancement databases, prospect management tools, and gift planning software preferred. Campus Security Authority Responsibilities: Not Applicable.
10/21/2025
Full time
Department: University Development Office-250100 Career Area : Development and Fundraising Posting Open Date: 10/16/2025 Application Deadline: 11/06/2025 Open Until Filled: No Position Type: Permanent Staff (EHRA NF) Working Title: Executive Director of Gift Planning Appointment Type: EHRA Non-Faculty Position Number: Vacancy ID: NF Full Time/Part Time: Full-Time Permanent FTE: 1 Hours per week: 40 Position Location: North Carolina, US Hiring Range: Based on qualifications/experience, internal equity, and departmental budget restrictions Proposed Start Date: 12/15/2025 Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit: University Development's purpose is to support the mission of the university by raising private resources to enhance financial support for students, faculty, programs, and facilities. University Development provides leadership and centralized services to all development offices throughout the University, serving as a focal point for annual giving, application development and IT support; campaign management; constituent programs; corporate and foundation relations; donor relations; gift planning; gift services; industry relations; marketing/communications; parents giving; principal gifts; prospect management, research and analytics; regional programs; scholarships and student aid; talent management; university events; and volunteer engagement. Carolina Development is proud of its donor-centered philosophy, pursuing activities that always respect the interests and intentions of the donor as well as the University. The organization's collaborative nature is a critical component to fulfilling our mission of raising private funds to benefit the university. We welcome applicants from all backgrounds and transferable skills! Position Summary: This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. The Executive Director of Gift Planning will serve as a key partner to colleagues across campus and play a transformative role in shaping the future of philanthropy at the nation's first public university. Reporting directly to the Associate Vice Chancellor for Development - Individual Giving, the Executive Director will lead a highly functioning development team within the award-winning Office of University Development, collaborating with nearly 150 development officers across the university to expand the reach and impact of planned giving. The successful candidate will be expected to significantly grow the acceptance of planned gifts over the next five years, helping to secure Carolina's future and ensuring its ability to serve students, faculty, and communities for generations to come. This senior leader will set ambitious goals and drive growth through an innovative fundraising program, strengthened donor cultivation and stewardship, and a comprehensive marketing strategy for both internal and external audiences. The Executive Director will work hand in hand with deans, campus leaders, and development colleagues to build lasting philanthropic partnerships and maximize planned giving opportunities. The role also carries responsibility for providing strategic oversight of the UNC Life Income program, the UNC-Chapel Hill Foundation's portfolio of life insurance gifts, and the University's inventory of probated estates. This is an exceptional opportunity for a visionary, collaborative leader to build on Carolina's strong tradition of philanthropy and shape the legacy of one of the world's leading public research universities. Minimum Education and Experience Requirements: Minimum of a bachelor's degree required (or foreign degree equivalent) with related experience. For positions with responsibility for direct solicitation of gifts and funds, a minimum of 1 year of professional-level, direct solicitation/fundraising experience is required. Required Qualifications, Competencies, and Experience: The ideal candidate will have a proven track record of successfully soliciting and closing charitable planned gifts, along with a deep knowledge of the laws, rules, and regulations governing estate planning, with a particular emphasis on charitable planning. Candidates should bring significant experience in, or strong preparation for, leading, managing, and inspiring a highly functioning gift planning team within a complex organization. In addition, leading candidates will demonstrate: A thorough knowledge of and appreciation for the unique mission and role of a major public research university. The ability to work both independently and collaboratively to set and achieve ambitious goals, while building strong partnerships with development staff, academic leadership, volunteers, donors, prospects, faculty, and staff across a large and complex institution. Superior interpersonal, oral, and written communication skills, with the ability to translate complex financial and philanthropic concepts into accessible language for diverse audiences. Strong fiscal and administrative management skills, with accountability for budgets, policies, and compliance. Strategic thinking with the capacity to anticipate opportunities and challenges, take appropriate initiative, and innovate solutions that advance fundraising goals. Demonstrated ability to inspire trust, motivate colleagues, and cultivate a culture of collaboration and excellence. High energy, professionalism, integrity, and a deep commitment to advancing philanthropy. A strong track record of donor cultivation and stewardship, with an ability to engage high-net-worth individuals and families in complex gift discussions. Experience building cross-campus collaborations that strengthen planned giving outcomes and broaden donor engagement. Preferred Qualifications, Competencies, and Experience: Extensive Leadership Experience: 12-15 years of progressive advancement, planned giving, estate planning, or related development experience, with at least 7 years in a senior leadership or executive role. Track Record of Results: Demonstrated history of significantly increasing planned giving revenue and growing donor participation in complex gift vehicles at a large, complex institution, ideally within higher education or a similarly mission-driven nonprofit environment. Sophisticated Technical Expertise: Advanced knowledge of charitable estate planning, life income arrangements, complex assets, and tax implications, with the ability to guide high-net-worth donors and their advisors through multi-layered philanthropic discussions. Cross-Disciplinary Professional Background: Experience working in or closely with the legal, financial, or wealth management industries (e.g., estate planning attorney, financial advisor, CPA, or related profession), providing strong credibility in technical conversations about planned gifts. Strategic Visionary Leadership: Proven ability to set long-term strategic direction, inspire and develop professional teams, and build collaborative, high-performing partnerships across a decentralized organization. Major Public University or Comparable Experience: Direct familiarity with the culture, scale, and complexity of a leading public research university, or a similarly large, multifaceted nonprofit or healthcare system. Advanced Education and Credentials: An advanced degree (such as J.D., MBA, or master's in management) or relevant certifications such as CAP (Chartered Advisor in Philanthropy), CFP (Certified Financial Planner), or CPA, is preferred. National Thought Leadership: Recognition as a thought leader or active participant in professional associations such as the National Association of Charitable Gift Planners, with a visible record of presenting, publishing, or contributing to the field. Proficiency with advancement databases, prospect management tools, and gift planning software preferred. Campus Security Authority Responsibilities: Not Applicable.
Associate Director, Donor Relations (7547U), Haas School of Business - 81761 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to creating a welcoming environment for all. Our distinctive culture is captured within our four Defining Leadership Principles : Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth. For more information about the Haas School of Business visit: The Development and Alumni Relations team at Berkeley Haas engages and cultivates alumni, parents, friends, corporations and foundations to advance the vision and mission of the school, inviting these key constituencies to provide volunteer leadership and make philanthropic investments in support of the school's students, faculty and programs. The Development team of major gift and annual gift officers cultivates prospective donors, both nationally and internationally, to inspire transformational gifts in support of Berkeley Haas and provides staff support for high-level volunteer groups, such as the Berkeley Haas Advisory Board. With 43,000 living alumni, the Alumni Relations team develops and builds greater awareness for career services, lifelong learning, and networking resources to support the engagement, learning, and connectedness of Berkeley Haas alumni. The Haas Development and Alumni Relations team embraces flexible working arrangements for its employees. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change. This role is eligible for a hybrid work plan. Application Review Date The First Review Date for this job is: 10/23/2025. Responsibilities The Associate Director of Donor Relations is responsible for implementing and managing a comprehensive and coordinated suite of programs to steward donors of the Haas School of Business. The Associate Director is a multi-tasker with strong project management skills; an experienced professional with excellent writing and advanced communication ability, and superior organizational skills.Plans, schedules, and implements fundraising and donor relations projects and programs.Drafts written materials such as acknowledgment letters, donor reports, communications regarding donor recognition programs, and website content. Designs, develops and implements donor communications, stewardship reports, and outreach activities associated with leadership level giving, planned giving, specific Haas campaigns and principal and major-gifts fundraising efforts.Ensures that all communications, stewardship reports, and outreach activities are recorded in the advancement database. Provides analysis and information of complex results or activities, and makes recommendations to upper management for program changes or development of new programs as required.Analyzes, summarizes and reviews data associated with management of lifelong, annual, and loyal giving recognition programs. Works with Information Strategy and Analytics to ensure proper operation of reporting associated with the management of these programs and associated communications; and resolution of issues that arise.Provides analysis of information and complex data reporting results in order to prepare recognition reporting and communications, which may include honor rolls. Develops and institutes appropriate protocols, metrics, and evaluations; Designs, organizes, and implements donor relations events and has direct interaction with alumni and other donors. Serves as the program lead on donor relations events.Develops strategies within existing policy guidelines. Participates in short- and long-range strategic planning.Creates marketing programs to key donor populations including planned giving donors, donors to scholarships, endowed chairs, key fundraising initiatives, and members of donor societies.Develops and implements new strategies to enhance awareness of and foster constituent relationships with the school.Serves as liaison to other units in the school and to campus meetings.Oversees compliance with donor stewardship policies, including naming opportunities and donor recognition. Ensures good record-keeping, regular reporting, compliance with school and University policy guidelines.Ensures that predetermined fundraising goals are met. General expectation for this level is $250,000-$500,000 annual fundraising goal.Identifies, cultivates, solicits and/or stewards donors. Identifies donors whose engagement requires input from gift officers and works with those officers to personalize that engagement. Provides donor relations support to complement and advance the activities of the gift officers and others;Assists in detailed planning of fund development and annual solicitation programs. Manages stewardship calendar and activities for the Haas Leadership Society.Coordinates and oversees the work of support staff and / or other professionals.Oversees gift acknowledgment with University Development and Alumni Relations and provides content and strategic direction for the Haas Annual Report. Other duties as assigned. Professional Learning and GrowthActively contributes to a team environment that fosters and promotes a culture of belonging for all, within the unit and at Haas. Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself.Completes required training on time and engages in opportunities for learning pertinent to the position or at the suggestion of the supervisor.Required Qualifications Thorough working knowledge of the principles, procedures, and techniques of fundraising and donor relations.Proven project management, design, and marketing skills.Exceptional communication and writing skills.Strong organizational, analytical and critical thinking skills, including skills in creative and effective decision-making and problem identification/avoidance/resolution, and project management skills.Strong knowledge of donor relations and fundraising laws, rules, regulations, policies, etc.Strong written and interpersonal communication skills to establish and maintain good working relationships throughout the organization and with outside constituencies.Strong skills in maintaining confidentiality.Excellent interpersonal skills, demonstrating a desire to establish and maintain positive & professional working relationships with colleagues, students and team members.Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself.Education/Training:Bachelor's degree in related area and/or equivalent experience/training.Preferred Qualifications Thorough working knowledge of the campus, its vision, mission, goals, objectives, achievements and infrastructure or a willingness to learn.Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs . click apply for full job details
10/21/2025
Full time
Associate Director, Donor Relations (7547U), Haas School of Business - 81761 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to creating a welcoming environment for all. Our distinctive culture is captured within our four Defining Leadership Principles : Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth. For more information about the Haas School of Business visit: The Development and Alumni Relations team at Berkeley Haas engages and cultivates alumni, parents, friends, corporations and foundations to advance the vision and mission of the school, inviting these key constituencies to provide volunteer leadership and make philanthropic investments in support of the school's students, faculty and programs. The Development team of major gift and annual gift officers cultivates prospective donors, both nationally and internationally, to inspire transformational gifts in support of Berkeley Haas and provides staff support for high-level volunteer groups, such as the Berkeley Haas Advisory Board. With 43,000 living alumni, the Alumni Relations team develops and builds greater awareness for career services, lifelong learning, and networking resources to support the engagement, learning, and connectedness of Berkeley Haas alumni. The Haas Development and Alumni Relations team embraces flexible working arrangements for its employees. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change. This role is eligible for a hybrid work plan. Application Review Date The First Review Date for this job is: 10/23/2025. Responsibilities The Associate Director of Donor Relations is responsible for implementing and managing a comprehensive and coordinated suite of programs to steward donors of the Haas School of Business. The Associate Director is a multi-tasker with strong project management skills; an experienced professional with excellent writing and advanced communication ability, and superior organizational skills.Plans, schedules, and implements fundraising and donor relations projects and programs.Drafts written materials such as acknowledgment letters, donor reports, communications regarding donor recognition programs, and website content. Designs, develops and implements donor communications, stewardship reports, and outreach activities associated with leadership level giving, planned giving, specific Haas campaigns and principal and major-gifts fundraising efforts.Ensures that all communications, stewardship reports, and outreach activities are recorded in the advancement database. Provides analysis and information of complex results or activities, and makes recommendations to upper management for program changes or development of new programs as required.Analyzes, summarizes and reviews data associated with management of lifelong, annual, and loyal giving recognition programs. Works with Information Strategy and Analytics to ensure proper operation of reporting associated with the management of these programs and associated communications; and resolution of issues that arise.Provides analysis of information and complex data reporting results in order to prepare recognition reporting and communications, which may include honor rolls. Develops and institutes appropriate protocols, metrics, and evaluations; Designs, organizes, and implements donor relations events and has direct interaction with alumni and other donors. Serves as the program lead on donor relations events.Develops strategies within existing policy guidelines. Participates in short- and long-range strategic planning.Creates marketing programs to key donor populations including planned giving donors, donors to scholarships, endowed chairs, key fundraising initiatives, and members of donor societies.Develops and implements new strategies to enhance awareness of and foster constituent relationships with the school.Serves as liaison to other units in the school and to campus meetings.Oversees compliance with donor stewardship policies, including naming opportunities and donor recognition. Ensures good record-keeping, regular reporting, compliance with school and University policy guidelines.Ensures that predetermined fundraising goals are met. General expectation for this level is $250,000-$500,000 annual fundraising goal.Identifies, cultivates, solicits and/or stewards donors. Identifies donors whose engagement requires input from gift officers and works with those officers to personalize that engagement. Provides donor relations support to complement and advance the activities of the gift officers and others;Assists in detailed planning of fund development and annual solicitation programs. Manages stewardship calendar and activities for the Haas Leadership Society.Coordinates and oversees the work of support staff and / or other professionals.Oversees gift acknowledgment with University Development and Alumni Relations and provides content and strategic direction for the Haas Annual Report. Other duties as assigned. Professional Learning and GrowthActively contributes to a team environment that fosters and promotes a culture of belonging for all, within the unit and at Haas. Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself.Completes required training on time and engages in opportunities for learning pertinent to the position or at the suggestion of the supervisor.Required Qualifications Thorough working knowledge of the principles, procedures, and techniques of fundraising and donor relations.Proven project management, design, and marketing skills.Exceptional communication and writing skills.Strong organizational, analytical and critical thinking skills, including skills in creative and effective decision-making and problem identification/avoidance/resolution, and project management skills.Strong knowledge of donor relations and fundraising laws, rules, regulations, policies, etc.Strong written and interpersonal communication skills to establish and maintain good working relationships throughout the organization and with outside constituencies.Strong skills in maintaining confidentiality.Excellent interpersonal skills, demonstrating a desire to establish and maintain positive & professional working relationships with colleagues, students and team members.Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself.Education/Training:Bachelor's degree in related area and/or equivalent experience/training.Preferred Qualifications Thorough working knowledge of the campus, its vision, mission, goals, objectives, achievements and infrastructure or a willingness to learn.Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs . click apply for full job details
Director, Operations & Communications Location: Elon University Campus Title: Director, Operations & Communications Position Type: Staff Full-Time Days Per Week: Monday - Friday Hours Per Week: 40 VP Area: Strategic Initiatives Department: Student Professional Development Center/Career Services Position Summary The Director of Operations & Communications plays a pivotal leadership role within Elon's Student Professional Development Center (SPDC), guiding the strategic direction of operations, communications, and data systems that support student career success. Acting as a senior operational partner to the Associate Vice President of Student Professional Development, they will ensure the seamless delivery of all SPDC services by managing office and administrative operations, event execution, optimizing technology platforms, and guiding the strategic direction of all communications efforts. Through cross-functional collaboration, data-informed decision making, and a commitment to continuous improvement, the Director helps foster a dynamic and responsive environment that prepares students for meaningful professional lives while elevating the SPDC's visibility and impact. Benefits of Working at Elon As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities. Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations. Employees at Elon enjoy a generous and comprehensive benefits package that includes: 28 annual days off, including holidays and vacation. Immediate tuition remission for undergraduate courses Tuition remission for approved graduate-level courses after 12 months of employment. Retirement plan with an 8 percent contribution from the university. Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic. Free use of campus fitness facilities. Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics. Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities. Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service. Minimum Required Education and Experience Bachelor's degree and 5+ years of professional work experience including a minimum of two years at a supervisory level. Preferred Education and Experience Bachelor's degree and 5+ years of professional work experience including a minimum of two years at a supervisory level. Previous experience working in a higher ed environment. Previous experience with the collection and distribution of first destination/career outcomes data. Previous experience working in a matrixed work environment. Job Duties Operational Strategy & Administration Develop and manage administrative processes that ensure the smooth flow of work across the SPDC, including scheduling, resource allocation, onboarding, and internal coordination. Operationalize strategic goals by translating them into systems, procedures, and workflows that ensure alignment, accountability, and shared success. Create and monitor customer service practices and success metrics to ensure a responsive and student-centered experience. Lead special projects and cross-functional initiatives that enhance operational effectiveness and collaboration. Technology & Systems Leadership Serve as the lead administrator for the SPDC's technology tools and platforms, overseeing configuration, troubleshooting, and optimization. Evaluate and implement new technologies that improve operational workflows, data management, and stakeholder engagement. Liaise with IT and external vendors to ensure platforms meet the evolving needs of students, staff, and employers. Provide training and support to SPDC staff on technology platforms and systems. Provide secondary supervision to staff supporting the SPDC's career services platform. Data & Reporting Infrastructure Oversee the collection, analysis, and reporting of employment outcomes and engagement metrics to inform strategic planning and continuous improvement. Partner and coordinate with colleagues across campus, as needed, providing direction and oversight to ensure alignment with standards. Ensure data integrity and compliance with institutional and industry standards. Respond to internal and external data requests, including benchmarking studies and media surveys. Use data insights to inform program development, employer outreach, and student engagement strategies. Event Management & Execution Oversee the planning and execution of all SPDC events, including but not limited to employer engagement, career education, and signature events/programs/initiatives. Ensure consistency and quality across event logistics, hospitality, technology setup, and vendor coordination. Provide secondary supervision and alignment to staff supporting events. Manage event budgets and resource planning to support strategic priorities and financial sustainability. Collaborate with campus partners to coordinate space reservations and align event programming with institutional calendars. Communications Strategy & Oversight Provides supervisory oversight to the Associate Director of Communications, who manages the strategic vision and deliverables for SPDC marketing and communications efforts. Ensure consistent, student-centered messaging across digital platforms, print materials, and other channels that promote SPDC services, carer success stories, and other strategic initiatives and partnerships. Support collaboration with University Communications and campus partners to align messaging with Elon's brand and amplify the SPDC's reach. Monitor communication effectiveness and support the Associate Director in adapting strategies based on engagement data and stakeholder feedback. Budget & Resource Management Provides supervisory oversight to the Program Assistant, Operations, who supports financial operations and purchasing efforts for the SPDC. Manages the SPDC's operational budget, including forecasting, tracking, and reporting. Oversee contracts, vendor agreements, and procurement processes. Ensure responsible stewardship of resources and alignment with university financial policies. Inclusive Community Building Community is foundational to Elon and a shared responsibility within our residential campus. All who work at Elon should demonstrate an understanding of and engagement with Elon's foundational commitment to relationships, mentoring and collaboration in a close-knit residential community. We embrace the shared responsibility to foster inclusive excellence within a strong residential community. Accordingly, employees are expected to join together and build connections in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Elon. Employees are encouraged to, for example, attend or participate in campus activities such as College Coffee, Numen Lumen, campus cultural events, athletic events, continuing education, professional development opportunities and trainings, employee resource groups and other university-sponsored activities to demonstrate an active commitment to the Elon community. To Apply: To apply, visit: . Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-50a383538bf97d4abb4f75df39a012df
10/21/2025
Full time
Director, Operations & Communications Location: Elon University Campus Title: Director, Operations & Communications Position Type: Staff Full-Time Days Per Week: Monday - Friday Hours Per Week: 40 VP Area: Strategic Initiatives Department: Student Professional Development Center/Career Services Position Summary The Director of Operations & Communications plays a pivotal leadership role within Elon's Student Professional Development Center (SPDC), guiding the strategic direction of operations, communications, and data systems that support student career success. Acting as a senior operational partner to the Associate Vice President of Student Professional Development, they will ensure the seamless delivery of all SPDC services by managing office and administrative operations, event execution, optimizing technology platforms, and guiding the strategic direction of all communications efforts. Through cross-functional collaboration, data-informed decision making, and a commitment to continuous improvement, the Director helps foster a dynamic and responsive environment that prepares students for meaningful professional lives while elevating the SPDC's visibility and impact. Benefits of Working at Elon As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities. Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations. Employees at Elon enjoy a generous and comprehensive benefits package that includes: 28 annual days off, including holidays and vacation. Immediate tuition remission for undergraduate courses Tuition remission for approved graduate-level courses after 12 months of employment. Retirement plan with an 8 percent contribution from the university. Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic. Free use of campus fitness facilities. Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics. Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities. Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service. Minimum Required Education and Experience Bachelor's degree and 5+ years of professional work experience including a minimum of two years at a supervisory level. Preferred Education and Experience Bachelor's degree and 5+ years of professional work experience including a minimum of two years at a supervisory level. Previous experience working in a higher ed environment. Previous experience with the collection and distribution of first destination/career outcomes data. Previous experience working in a matrixed work environment. Job Duties Operational Strategy & Administration Develop and manage administrative processes that ensure the smooth flow of work across the SPDC, including scheduling, resource allocation, onboarding, and internal coordination. Operationalize strategic goals by translating them into systems, procedures, and workflows that ensure alignment, accountability, and shared success. Create and monitor customer service practices and success metrics to ensure a responsive and student-centered experience. Lead special projects and cross-functional initiatives that enhance operational effectiveness and collaboration. Technology & Systems Leadership Serve as the lead administrator for the SPDC's technology tools and platforms, overseeing configuration, troubleshooting, and optimization. Evaluate and implement new technologies that improve operational workflows, data management, and stakeholder engagement. Liaise with IT and external vendors to ensure platforms meet the evolving needs of students, staff, and employers. Provide training and support to SPDC staff on technology platforms and systems. Provide secondary supervision to staff supporting the SPDC's career services platform. Data & Reporting Infrastructure Oversee the collection, analysis, and reporting of employment outcomes and engagement metrics to inform strategic planning and continuous improvement. Partner and coordinate with colleagues across campus, as needed, providing direction and oversight to ensure alignment with standards. Ensure data integrity and compliance with institutional and industry standards. Respond to internal and external data requests, including benchmarking studies and media surveys. Use data insights to inform program development, employer outreach, and student engagement strategies. Event Management & Execution Oversee the planning and execution of all SPDC events, including but not limited to employer engagement, career education, and signature events/programs/initiatives. Ensure consistency and quality across event logistics, hospitality, technology setup, and vendor coordination. Provide secondary supervision and alignment to staff supporting events. Manage event budgets and resource planning to support strategic priorities and financial sustainability. Collaborate with campus partners to coordinate space reservations and align event programming with institutional calendars. Communications Strategy & Oversight Provides supervisory oversight to the Associate Director of Communications, who manages the strategic vision and deliverables for SPDC marketing and communications efforts. Ensure consistent, student-centered messaging across digital platforms, print materials, and other channels that promote SPDC services, carer success stories, and other strategic initiatives and partnerships. Support collaboration with University Communications and campus partners to align messaging with Elon's brand and amplify the SPDC's reach. Monitor communication effectiveness and support the Associate Director in adapting strategies based on engagement data and stakeholder feedback. Budget & Resource Management Provides supervisory oversight to the Program Assistant, Operations, who supports financial operations and purchasing efforts for the SPDC. Manages the SPDC's operational budget, including forecasting, tracking, and reporting. Oversee contracts, vendor agreements, and procurement processes. Ensure responsible stewardship of resources and alignment with university financial policies. Inclusive Community Building Community is foundational to Elon and a shared responsibility within our residential campus. All who work at Elon should demonstrate an understanding of and engagement with Elon's foundational commitment to relationships, mentoring and collaboration in a close-knit residential community. We embrace the shared responsibility to foster inclusive excellence within a strong residential community. Accordingly, employees are expected to join together and build connections in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Elon. Employees are encouraged to, for example, attend or participate in campus activities such as College Coffee, Numen Lumen, campus cultural events, athletic events, continuing education, professional development opportunities and trainings, employee resource groups and other university-sponsored activities to demonstrate an active commitment to the Elon community. To Apply: To apply, visit: . Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-50a383538bf97d4abb4f75df39a012df
VICE PRESIDENT FOR UNIVERSITY ADVANCEMENT AND FOUNDATION EXECUTIVE DIRECTOR FLORIDA A&M UNIVERSITY For more information, please see the full profile at the link below: Florida A&M University seeks a dynamic and experienced leader to serve as the Vice President for University Advancement and Foundation Executive Director . This executive position will play a crucial role in advancing the University's mission, vision, and strategic goals through fundraising, alumni relations, and public engagement initiatives. ABOUT THE UNIVERSITY Founded in 1887, Florida Agricultural and Mechanical University (FAMU), located in Tallahassee, is the third oldest university in the State University System of Florida and is the state's only public historically Black university. FAMU is an energetic and dynamic institution, acclaimed for the excellent achievement of its students, alumni, faculty, and its contribution to society in the pursuit of education and research. The university works every day to continue to propel itself to the forefront of innovation and scholarship. In recent years, the University has doubled its research expenditures and outpaced its peers in student achievement rates. With an enrollment of nearly 10,000 students, FAMU ranks among the nation's Top 100 public universities in the 2025 U.S. News & World Report "Best Colleges" ranking, landing at ; among Historically Black Colleges and Universities (HBCU); public HBCU; for Social Mobility; and among National Universities. FAMU's dedication to pushing the boundaries of discovery propels it forward as one of the nation's best public universities. Across disciplines, FAMU's world-class researchers seek answers to some of humanity's most challenging problems, addressing issues that impact Florida, the nation and beyond. With $112.4M (FY24) in research awards, FAMU is on the precipice to achieve Carnegie Classification of Institutions of Higher Education's highest and most coveted Very High Research Activity status (R1) in the next few years. FAMU's 14 colleges and schools, offering more than 60 undergraduate and 40 graduate degree programs, through its College of Agriculture and Food Sciences; College of Pharmacy and Pharmaceutical Sciences; Institute of Public Health; College of Education; College of Law; College of Science and Technology; College of Social Sciences, Arts, and Humanities; FAMU-FSU College of Engineering; School of Allied Health Sciences; School of Architecture & Engineering Technology; School of Business and Industry; School of Graduate Studies and Research; School of Journalism & Graphic Communications; School of Nursing; and School of the Environment. The University offers more than 100 student organizations and several fraternities and sororities. FAMU is a member of the Southwestern Athletic Conference (SWAC) and fields 14 NCAA Division 1 athletic teams. In addition to the main Tallahassee campus, FAMU has several satellite campuses across Florida. These include the College of Law in Orlando and the College of Pharmacy and Pharmaceutical Sciences, Institute of Public Health, which has sites in Crestview, Tampa, Jacksonville, and Miami. FAMU VISION Florida Agricultural and Mechanical University will be recognized as a leading national public university that is internationally renowned for its competitive graduates, transformative research, and innovation. THE OPPORTUNITY Florida A&M University seeks a dynamic and experienced leader to serve as the Vice President of University Advancement and Foundation Executive Director. This executive position will play a crucial role in advancing the university's mission, vision, and strategic goals through fundraising, alumni relations, and public engagement initiatives. KEY RESPONSIBILITIES Fundraising Leadership: Develop and implement a comprehensive fundraising strategy to support FAMU's academic programs, research initiatives, athletics, and student success. Lead major gift solicitations and cultivate relationships with high-net-worth individuals, corporations, and foundations. Oversee capital campaigns and special fundraising initiatives. Alumni Relations: Strengthen relationships with FAMU alumni worldwide, fostering a culture of engagement and philanthropic support. Develop programs and events to keep alumni connected to the University. Strategic Planning: Collaborate with the President and other senior leaders to align advancement efforts with the university's strategic plan. Set ambitious yet achievable fundraising goals and metrics for success. Team Leadership: Manage and mentor the Advancement team, including development officers, alumni relations staff, and support personnel. Foster a culture of excellence, innovation, and collaboration within the department. Public Relations and Communications: Serve as a key spokesperson for FAMU's advancement initiatives. Oversee the development of marketing and communication strategies to support fundraising and alumni engagement efforts. Financial Management: Manage the Advancement department's budget effectively. Ensure compliance with all relevant policies, procedures, and regulations related to fundraising and financial management. QUALIFICATIONS Bachelor's degree required; advanced degree preferred. Minimum of 8 years of progressive experience in higher education advancement or a related field. Proven track record of successful fundraising, including major gift solicitations and campaign management. Strong leadership and team-building skills. Excellent communication and interpersonal skills. Deep understanding of the unique mission and challenges of Historically Black Colleges and Universities (HBCUs). FAMU BOLDLY STRIKING STATEGIC PLAN Click to download the plan FAMU MISSION FAMU is an 1890 land grant, doctoral/research institution devoted to student success at the undergraduate, graduate, doctoral and professional levels. FAMU enhances the lives of its constituents and empowers communities through innovative teaching, research, scholarship, partnerships, and public service. The University continues its rich legacy and historic mission of educating African Americans. FAMU VALUES FAMU is committed to the values of accountability, Inclusion, innnovation, and integrity. The University also values and endorses the Board of Governors' Statement of Free Expression and expects open-minded and tolerant civil discourse to take place throughout the campus community. FAMU BOARD OF TRUSTEES The FAMU Board of Trustees is the governing body of the University and is charged with policymaking for the University. Trustees serve without compensation and meet at least quarterly. The president serves as the corporate secretary to the Board of Trustees. The president has the responsibility for the day-to-day management of the University. FAMU FOUNDATION The FAMU Foundation is a non-profit, direct support organization, established with the specific mandate to serve as a custodian of contributions from the private sector, alumni, friends, and industry. The Foundation receives, invests, and administers funds. The University president serves as an ex-officio member of the Board of Directors. PRESIDENT MARVA B. JOHNSON, J.D. Marva Johnson has been appointed as the next president of Florida Agricultural and Mechanical University (FAMU), bringing a wealth of experience in education, leadership, and public policy to the role. With a distinguished career spanning over two decades, President Johnson has been a prominent figure in both the public and private sectors. She previously served as the Vice President of State Government Affairs for Charter Communications in the Southern Region and has held leadership positions on various educational boards, including the Florida State Board of Education, where she served as Chair. President Johnson's expertise in technology, education policy, and community engagement has made her a respected voice in shaping Florida's educational landscape. As FAMU's president, Johnson is poised to lead the university into a new era of growth and innovation. Her vision for FAMU includes strengthening its position as a premier Historically Black University, enhancing academic programs, fostering research initiatives, and expanding opportunities for student success. President Johnson's appointment marks a significant milestone for FAMU, as she brings a unique blend of corporate experience, policy acumen, and a deep understanding of the challenges and opportunities facing higher education in the 21st century. Her leadership is expected to build upon FAMU's rich legacy while propelling the institution to-wards new heights of academic excellence and community impact. TALLAHASSEE, FLORIDA Tallahassee is the site of the Florida State Capitol, Supreme Court of Florida, Florida Governor's Mansion, and nearly 30 state agency headquarters as well as Florida A&M University. The city is a recognized regional center for scientific research, and home to the National High Magnetic Field Laboratory. In 2015 . click apply for full job details
10/21/2025
Full time
VICE PRESIDENT FOR UNIVERSITY ADVANCEMENT AND FOUNDATION EXECUTIVE DIRECTOR FLORIDA A&M UNIVERSITY For more information, please see the full profile at the link below: Florida A&M University seeks a dynamic and experienced leader to serve as the Vice President for University Advancement and Foundation Executive Director . This executive position will play a crucial role in advancing the University's mission, vision, and strategic goals through fundraising, alumni relations, and public engagement initiatives. ABOUT THE UNIVERSITY Founded in 1887, Florida Agricultural and Mechanical University (FAMU), located in Tallahassee, is the third oldest university in the State University System of Florida and is the state's only public historically Black university. FAMU is an energetic and dynamic institution, acclaimed for the excellent achievement of its students, alumni, faculty, and its contribution to society in the pursuit of education and research. The university works every day to continue to propel itself to the forefront of innovation and scholarship. In recent years, the University has doubled its research expenditures and outpaced its peers in student achievement rates. With an enrollment of nearly 10,000 students, FAMU ranks among the nation's Top 100 public universities in the 2025 U.S. News & World Report "Best Colleges" ranking, landing at ; among Historically Black Colleges and Universities (HBCU); public HBCU; for Social Mobility; and among National Universities. FAMU's dedication to pushing the boundaries of discovery propels it forward as one of the nation's best public universities. Across disciplines, FAMU's world-class researchers seek answers to some of humanity's most challenging problems, addressing issues that impact Florida, the nation and beyond. With $112.4M (FY24) in research awards, FAMU is on the precipice to achieve Carnegie Classification of Institutions of Higher Education's highest and most coveted Very High Research Activity status (R1) in the next few years. FAMU's 14 colleges and schools, offering more than 60 undergraduate and 40 graduate degree programs, through its College of Agriculture and Food Sciences; College of Pharmacy and Pharmaceutical Sciences; Institute of Public Health; College of Education; College of Law; College of Science and Technology; College of Social Sciences, Arts, and Humanities; FAMU-FSU College of Engineering; School of Allied Health Sciences; School of Architecture & Engineering Technology; School of Business and Industry; School of Graduate Studies and Research; School of Journalism & Graphic Communications; School of Nursing; and School of the Environment. The University offers more than 100 student organizations and several fraternities and sororities. FAMU is a member of the Southwestern Athletic Conference (SWAC) and fields 14 NCAA Division 1 athletic teams. In addition to the main Tallahassee campus, FAMU has several satellite campuses across Florida. These include the College of Law in Orlando and the College of Pharmacy and Pharmaceutical Sciences, Institute of Public Health, which has sites in Crestview, Tampa, Jacksonville, and Miami. FAMU VISION Florida Agricultural and Mechanical University will be recognized as a leading national public university that is internationally renowned for its competitive graduates, transformative research, and innovation. THE OPPORTUNITY Florida A&M University seeks a dynamic and experienced leader to serve as the Vice President of University Advancement and Foundation Executive Director. This executive position will play a crucial role in advancing the university's mission, vision, and strategic goals through fundraising, alumni relations, and public engagement initiatives. KEY RESPONSIBILITIES Fundraising Leadership: Develop and implement a comprehensive fundraising strategy to support FAMU's academic programs, research initiatives, athletics, and student success. Lead major gift solicitations and cultivate relationships with high-net-worth individuals, corporations, and foundations. Oversee capital campaigns and special fundraising initiatives. Alumni Relations: Strengthen relationships with FAMU alumni worldwide, fostering a culture of engagement and philanthropic support. Develop programs and events to keep alumni connected to the University. Strategic Planning: Collaborate with the President and other senior leaders to align advancement efforts with the university's strategic plan. Set ambitious yet achievable fundraising goals and metrics for success. Team Leadership: Manage and mentor the Advancement team, including development officers, alumni relations staff, and support personnel. Foster a culture of excellence, innovation, and collaboration within the department. Public Relations and Communications: Serve as a key spokesperson for FAMU's advancement initiatives. Oversee the development of marketing and communication strategies to support fundraising and alumni engagement efforts. Financial Management: Manage the Advancement department's budget effectively. Ensure compliance with all relevant policies, procedures, and regulations related to fundraising and financial management. QUALIFICATIONS Bachelor's degree required; advanced degree preferred. Minimum of 8 years of progressive experience in higher education advancement or a related field. Proven track record of successful fundraising, including major gift solicitations and campaign management. Strong leadership and team-building skills. Excellent communication and interpersonal skills. Deep understanding of the unique mission and challenges of Historically Black Colleges and Universities (HBCUs). FAMU BOLDLY STRIKING STATEGIC PLAN Click to download the plan FAMU MISSION FAMU is an 1890 land grant, doctoral/research institution devoted to student success at the undergraduate, graduate, doctoral and professional levels. FAMU enhances the lives of its constituents and empowers communities through innovative teaching, research, scholarship, partnerships, and public service. The University continues its rich legacy and historic mission of educating African Americans. FAMU VALUES FAMU is committed to the values of accountability, Inclusion, innnovation, and integrity. The University also values and endorses the Board of Governors' Statement of Free Expression and expects open-minded and tolerant civil discourse to take place throughout the campus community. FAMU BOARD OF TRUSTEES The FAMU Board of Trustees is the governing body of the University and is charged with policymaking for the University. Trustees serve without compensation and meet at least quarterly. The president serves as the corporate secretary to the Board of Trustees. The president has the responsibility for the day-to-day management of the University. FAMU FOUNDATION The FAMU Foundation is a non-profit, direct support organization, established with the specific mandate to serve as a custodian of contributions from the private sector, alumni, friends, and industry. The Foundation receives, invests, and administers funds. The University president serves as an ex-officio member of the Board of Directors. PRESIDENT MARVA B. JOHNSON, J.D. Marva Johnson has been appointed as the next president of Florida Agricultural and Mechanical University (FAMU), bringing a wealth of experience in education, leadership, and public policy to the role. With a distinguished career spanning over two decades, President Johnson has been a prominent figure in both the public and private sectors. She previously served as the Vice President of State Government Affairs for Charter Communications in the Southern Region and has held leadership positions on various educational boards, including the Florida State Board of Education, where she served as Chair. President Johnson's expertise in technology, education policy, and community engagement has made her a respected voice in shaping Florida's educational landscape. As FAMU's president, Johnson is poised to lead the university into a new era of growth and innovation. Her vision for FAMU includes strengthening its position as a premier Historically Black University, enhancing academic programs, fostering research initiatives, and expanding opportunities for student success. President Johnson's appointment marks a significant milestone for FAMU, as she brings a unique blend of corporate experience, policy acumen, and a deep understanding of the challenges and opportunities facing higher education in the 21st century. Her leadership is expected to build upon FAMU's rich legacy while propelling the institution to-wards new heights of academic excellence and community impact. TALLAHASSEE, FLORIDA Tallahassee is the site of the Florida State Capitol, Supreme Court of Florida, Florida Governor's Mansion, and nearly 30 state agency headquarters as well as Florida A&M University. The city is a recognized regional center for scientific research, and home to the National High Magnetic Field Laboratory. In 2015 . click apply for full job details
Christopher Newport University
Newport News, Virginia
Working Title: Executive Director of University Events Position Number: FA258 FLSA: Exempt Appointment Type: Full Time Sensitive Position: No Sensitive Position Statement: A sensitive position requires a fingerprint-based criminal history check. This is NOT a sensitive position. Campus Security Authority: Yes Campus Security Authority Statement: This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an "official of the institution with significant responsibility for student and campus activities". A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority. Designated Personnel: Yes Designated Personnel Statement: This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing. Statement of Economic Interest: No Statement of Economic Interest Statement: This position does NOT require a Statement of Personal Economic Interest. Restricted Position: No Restricted Position Statement: A restricted position would be subject to availability of funding. This is NOT a restricted position. Chief Objective of Position: The Executive Director of University Events provides strategic leadership and oversight for the planning, coordination, and execution of high-profile university events. These include events hosted both on and off campus by the Office of the President, University Advancement and donor engagement functions, Office of Admission, Athletics, and signature campus-wide ceremonies such as Convocation, Graduations, Winter and Spring Commencements, and other milestone events and celebrations. The Executive Director collaborates closely with campus-wide partners and senior leadership to ensure all events are thoughtfully designed and flawlessly executed, reflecting the university's mission and values. The role requires exceptional attention to detail, the ability to manage complex logistics, and a commitment to delivering high-quality experiences that elevate the institution's visibility and reputation. Work Tasks: 1. Strategic Event Leadership Provide visionary leadership for the planning and execution of high-profile university events, including presidential functions, donor engagements, donor domestic and international trips, admission and athletic events, fine and performing arts events, and signature ceremonies such as Commencement and Convocation. Ensure that the Office of the President is appropriately briefed and prepared for events, including run of show, guest lists, menus, and more. Collaborate with senior leadership and campus partners to ensure events align with the university's mission, values, and strategic objectives. Develop and implement long-term strategies for event programming that enhance institutional reputation and stakeholder engagement. 2. Events at the President's Residence Plan, coordinate, and oversee all events hosted at the President's residence, ranging from small-scale, exclusive lunches and dinners to large-scale receptions and gatherings. Serve as the primary logistical point of contact for all residence-based events, managing planning timelines, vendor coordination, setup, and day-of execution. Work closely with the Office of the President, ensuring the Chief of Staff and the First Lady are consulted and appropriately involved in and briefed on all aspects of event planning and execution at the residence, including run of show, guest lists, menus, and more. Ensure events at the residence reflect the appropriate tone, protocol, and hospitality standards. 3. Cross-Campus Collaboration Foster strong and effective partnerships with all campus departments to support their event goals, ensuring that each event reflects the intended purpose and vision of the sponsoring unit. This includes coordinating logistics and providing guidance to ensure consistency, quality, and excellence across all university events. Proactively identify opportunities for strategic engagement by departments such as University Advancement and Alumni Engagement in events they do not directly sponsor-such as Admission events or new student orientation programs-to strengthen institutional relationships and maximize visibility and impact. Ensure all campus partners are appropriately briefed and prepared for events, including run of show, guest lists, menus, and more. Work collaboratively with Auxiliary Services, including Scheduling, Catering, and Parking as needed for certain University Events, including to minimize disruption to unrelated ongoing campus activities. 4. Operational Planning, Execution, and Assessment Oversee all logistical aspects of event planning, including venue selection, vendor negotiations, catering, audio-visual requirements, and on-site management. Develop and maintain comprehensive event timelines, checklists, and standard operating procedures to ensure seamless execution. Implement risk management strategies to address potential challenges and ensure the safety and satisfaction of all event participants. Collect and analyze feedback from campus partners to assess effectiveness and identify areas for improvement. Implement data-driven strategies to enhance future events and align them more closely with campus partner needs and expectations. Stay abreast of industry trends and best practices to continually elevate the quality of university events. 5. Budget and Resource Management Develop and manage event budgets by monitoring expenditures and providing regular financial reports to stakeholders. Negotiate contracts with vendors and service providers to optimize value and quality in accordance with University purchasing guidelines. 6. Communication and Marketing Collaborate with the office of communications and public relations to develop promotional strategies that enhance event visibility and attendance. Act as a liaison with the office of communications and public relations team and the President's Office to ensure the successful creation of all event materials, including invitations, registrations, programs, emails, etc. Ensure consistent branding and messaging across all event-related communications. 7. Board of Visitors Event Communications & Coordination Supports all event logistics related to Board of Visitors (BoV) meetings and functions, including catering, audiovisual needs, room setup, and event flow, in coordination with the Deputy Chief of Staff and Clerk to the Board of Visitors. Coordinates and executes the planning of the annual one-day BoV retreat and the biennial multi-day retreat, ensuring seamless logistical delivery. Manages invitations for BoV members to campus events, including athletic competitions, performances, and other institutional gatherings, in consultation with the Deputy Chief of Staff and in coordination with University Advancement to ensure strategic alignment with current BoV-donor solicitations. Ensures timely invitations to receptions and engagement opportunities are extended to the faculty and student BoV representatives, the Cabinet, and the faculty and student bodies, when appropriate. Collaborates closely with the Chief of Staff and Deputy Chief of Staff to ensure alignment with presidential priorities and adherence to institutional standards for Board engagement. 8. Staff Development and Supervision Lead, mentor, and evaluate the team in the Office of University Events, fostering a culture of excellence, collaboration, and continuous learning. Provide professional development opportunities to enhance team skills and competencies. Ensure clear communication of expectations, responsibilities, and performance standards. 9. Other Duties Advise on matters of university protocol, ensuring that all events uphold institutional traditions and ceremonial standards. Coordinate with the Office of the President to manage special events and assignments such as celebrations of life. Other duties as assigned by the Chief of Staff. Follow workplace safety regulations and adhere to applicable standards, processes, and programs established for your position. Report unsafe work conditions to your supervisor. Immediately report work-related incidents to your supervisor and participate in accident investigation requests. Promote a safe and healthy work environment by ensuring the implementation of safety regulations and applicable standards, processes, and programs established for employees under your supervision. Ensure employees under your supervision are trained in safety standards and procedures for their positions. Report work-related incidents within 24 hours according to the procedures established by the university, state and federal guidelines. Knowledge, Skills, Abilities (KSA's) related to position: Extensive knowledge of event planning and proven ability to lead the planning and execution of large-scale, high-profile events with exceptional attention to detail and professionalism click apply for full job details
10/21/2025
Full time
Working Title: Executive Director of University Events Position Number: FA258 FLSA: Exempt Appointment Type: Full Time Sensitive Position: No Sensitive Position Statement: A sensitive position requires a fingerprint-based criminal history check. This is NOT a sensitive position. Campus Security Authority: Yes Campus Security Authority Statement: This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an "official of the institution with significant responsibility for student and campus activities". A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority. Designated Personnel: Yes Designated Personnel Statement: This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing. Statement of Economic Interest: No Statement of Economic Interest Statement: This position does NOT require a Statement of Personal Economic Interest. Restricted Position: No Restricted Position Statement: A restricted position would be subject to availability of funding. This is NOT a restricted position. Chief Objective of Position: The Executive Director of University Events provides strategic leadership and oversight for the planning, coordination, and execution of high-profile university events. These include events hosted both on and off campus by the Office of the President, University Advancement and donor engagement functions, Office of Admission, Athletics, and signature campus-wide ceremonies such as Convocation, Graduations, Winter and Spring Commencements, and other milestone events and celebrations. The Executive Director collaborates closely with campus-wide partners and senior leadership to ensure all events are thoughtfully designed and flawlessly executed, reflecting the university's mission and values. The role requires exceptional attention to detail, the ability to manage complex logistics, and a commitment to delivering high-quality experiences that elevate the institution's visibility and reputation. Work Tasks: 1. Strategic Event Leadership Provide visionary leadership for the planning and execution of high-profile university events, including presidential functions, donor engagements, donor domestic and international trips, admission and athletic events, fine and performing arts events, and signature ceremonies such as Commencement and Convocation. Ensure that the Office of the President is appropriately briefed and prepared for events, including run of show, guest lists, menus, and more. Collaborate with senior leadership and campus partners to ensure events align with the university's mission, values, and strategic objectives. Develop and implement long-term strategies for event programming that enhance institutional reputation and stakeholder engagement. 2. Events at the President's Residence Plan, coordinate, and oversee all events hosted at the President's residence, ranging from small-scale, exclusive lunches and dinners to large-scale receptions and gatherings. Serve as the primary logistical point of contact for all residence-based events, managing planning timelines, vendor coordination, setup, and day-of execution. Work closely with the Office of the President, ensuring the Chief of Staff and the First Lady are consulted and appropriately involved in and briefed on all aspects of event planning and execution at the residence, including run of show, guest lists, menus, and more. Ensure events at the residence reflect the appropriate tone, protocol, and hospitality standards. 3. Cross-Campus Collaboration Foster strong and effective partnerships with all campus departments to support their event goals, ensuring that each event reflects the intended purpose and vision of the sponsoring unit. This includes coordinating logistics and providing guidance to ensure consistency, quality, and excellence across all university events. Proactively identify opportunities for strategic engagement by departments such as University Advancement and Alumni Engagement in events they do not directly sponsor-such as Admission events or new student orientation programs-to strengthen institutional relationships and maximize visibility and impact. Ensure all campus partners are appropriately briefed and prepared for events, including run of show, guest lists, menus, and more. Work collaboratively with Auxiliary Services, including Scheduling, Catering, and Parking as needed for certain University Events, including to minimize disruption to unrelated ongoing campus activities. 4. Operational Planning, Execution, and Assessment Oversee all logistical aspects of event planning, including venue selection, vendor negotiations, catering, audio-visual requirements, and on-site management. Develop and maintain comprehensive event timelines, checklists, and standard operating procedures to ensure seamless execution. Implement risk management strategies to address potential challenges and ensure the safety and satisfaction of all event participants. Collect and analyze feedback from campus partners to assess effectiveness and identify areas for improvement. Implement data-driven strategies to enhance future events and align them more closely with campus partner needs and expectations. Stay abreast of industry trends and best practices to continually elevate the quality of university events. 5. Budget and Resource Management Develop and manage event budgets by monitoring expenditures and providing regular financial reports to stakeholders. Negotiate contracts with vendors and service providers to optimize value and quality in accordance with University purchasing guidelines. 6. Communication and Marketing Collaborate with the office of communications and public relations to develop promotional strategies that enhance event visibility and attendance. Act as a liaison with the office of communications and public relations team and the President's Office to ensure the successful creation of all event materials, including invitations, registrations, programs, emails, etc. Ensure consistent branding and messaging across all event-related communications. 7. Board of Visitors Event Communications & Coordination Supports all event logistics related to Board of Visitors (BoV) meetings and functions, including catering, audiovisual needs, room setup, and event flow, in coordination with the Deputy Chief of Staff and Clerk to the Board of Visitors. Coordinates and executes the planning of the annual one-day BoV retreat and the biennial multi-day retreat, ensuring seamless logistical delivery. Manages invitations for BoV members to campus events, including athletic competitions, performances, and other institutional gatherings, in consultation with the Deputy Chief of Staff and in coordination with University Advancement to ensure strategic alignment with current BoV-donor solicitations. Ensures timely invitations to receptions and engagement opportunities are extended to the faculty and student BoV representatives, the Cabinet, and the faculty and student bodies, when appropriate. Collaborates closely with the Chief of Staff and Deputy Chief of Staff to ensure alignment with presidential priorities and adherence to institutional standards for Board engagement. 8. Staff Development and Supervision Lead, mentor, and evaluate the team in the Office of University Events, fostering a culture of excellence, collaboration, and continuous learning. Provide professional development opportunities to enhance team skills and competencies. Ensure clear communication of expectations, responsibilities, and performance standards. 9. Other Duties Advise on matters of university protocol, ensuring that all events uphold institutional traditions and ceremonial standards. Coordinate with the Office of the President to manage special events and assignments such as celebrations of life. Other duties as assigned by the Chief of Staff. Follow workplace safety regulations and adhere to applicable standards, processes, and programs established for your position. Report unsafe work conditions to your supervisor. Immediately report work-related incidents to your supervisor and participate in accident investigation requests. Promote a safe and healthy work environment by ensuring the implementation of safety regulations and applicable standards, processes, and programs established for employees under your supervision. Ensure employees under your supervision are trained in safety standards and procedures for their positions. Report work-related incidents within 24 hours according to the procedures established by the university, state and federal guidelines. Knowledge, Skills, Abilities (KSA's) related to position: Extensive knowledge of event planning and proven ability to lead the planning and execution of large-scale, high-profile events with exceptional attention to detail and professionalism click apply for full job details
Job no: 494616 Work type: Administrative (Full Time) Location: Indianapolis, IN Categories: Administrative/Professional Job Title: Director of Talent Ladder Reporting Relationship: VP of Enterprises & Partnerships Unit: National & Global Department: Enterprises & Partnerships Campus Location: Indianapolis Ed Center North, Marion, IN Summary of Position: The Director of Talent Ladder will lead IWU's workforce and B2B-focused credentialing enterprise, driving strategic growth through innovative product development, sales execution, and partnership cultivation. This role combines strategic oversight with hands-on leadership to deliver contextualized, skill-based training programs that serve both individual learners and corporate clients. The Director will oversee dual revenue streams: individual training programs aligned with state and federal workforce funding (including Indiana's Next Level Jobs and federal workforce Pell frameworks), and customized B2B training solutions that deliver measurable ROI for business partners. Working closely with the Customer and Partner Success Manager and Director of Resource Development, this position will leverage our new AI-driven LMS to create agile, personalized training solutions that meet market demands while achieving strong enrollment, completion rates, and job placement outcomes. The role requires a strategic leader who can balance academic excellence with business agility to position Talent Ladder as the premier workforce and employee development partner. Duties and Responsibilities Product Strategy and Development Develop and execute comprehensive product roadmap for Talent Ladder's certificate and training offerings Drive product mix optimization to maximize market relevance and revenue potential Collaborate with instructional design teams to create contextualized, skills-based programs Ensure alignment with state and federal workforce funding requirements (Next Level Jobs, Pell frameworks) Lead market research and competitive analysis to identify emerging skill demands and training opportunities Oversee implementation and optimization of AI-driven LMS for rapid, personalized content delivery Sales and Business Development Drive B2B sales strategy and execution for customized corporate training solutions Develop and maintain relationships with workforce development agencies and state/federal funding partners Lead prospect identification, relationship building, and contract negotiation for enterprise clients Create compelling value propositions that demonstrate ROI for business training investments Collaborate with marketing teams to develop sales materials and lead generation strategies Represent Talent Ladder at industry conferences, workforce development events, and business forums Partnership and Stakeholder Management Build and maintain strategic partnerships with state workforce agencies, federal funding entities, and employer networks Manage and grow relationships with Indiana's Next Level Jobs program and other state workforce initiatives Manage and grow relationships with existing partners Develop corporate partnerships that create sustainable training and placement pipelines Coordinate with academic partners and industry associations to enhance program credibility Engage with local economic development organizations and business chambers Operations and Performance Management Monitor and optimize key performance metrics including enrollment, completion rates, and job placement outcomes Oversee program delivery to ensure high-quality learner experiences and client satisfaction Manage budget and financial performance to achieve revenue targets and operational efficiency Lead continuous improvement initiatives based on learner feedback and market demands Ensure compliance with accreditation standards and funding requirements Coordinate with Customer and Partner Success Manager and Director of Resource Development on strategic initiatives Team Leadership and Strategic Collaboration Collaborate with Customer and Partner Success Manager to optimize client experience and retention Work with Director of Resource Development to align marketing and sales strategies Partner with academic teams to map assessed learning opportunities and align offerings with strategic academic initiatives Partner with DeVoe School of Business, Technology, and Leadership to pilot early degree ideas and align product development opportunities Contribute to enterprise-wide strategic planning and goal achievement Foster a culture of innovation, customer focus, and continuous improvement within the Talent Ladder team Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement. Education Bachelor's degree in business, education, workforce development, or related field required Master's degree preferred Experience A minimum of five to seven (5-7) years of progressive experience in workforce development, corporate training, business development, or educational program management, with demonstrated success in both B2B and B2C markets Required Skills Workforce Development and Training Expertise Deep understanding of workforce development landscape, including state and federal funding mechanisms Experience with credentialing programs, certificate development, and skills-based training Knowledge of federal workforce Pell frameworks and state workforce initiatives Familiarity with learning management systems and educational technology platforms Understanding of employer partnership development Business Development and Sales Proven track record in B2B sales and business development within education or training sectors Experience developing customized training solutions for corporate clients (preferred) Ability to demonstrate ROI and measurable outcomes to business stakeholders Strong proposal writing and contract negotiation skills Experience with government contracting and compliance requirements (preferred) Strategic Leadership and Operations Strategic thinking with ability to develop and execute comprehensive business plans Experience managing P&L responsibility and achieving revenue targets Strong project management and operational efficiency capabilities Data-driven approach to performance measurement and continuous improvement Experience leading cross-functional teams and collaborative initiatives Relationship Building and Communication Exceptional relationship-building skills with diverse stakeholder groups Strong presentation and public speaking abilities Excellent written and verbal communication skills Experience representing organizations at industry events and conferences Ability to translate complex workforce development concepts for various audiences Technical and Innovation Competencies Experience with educational technology and learning management systems Understanding of AI-driven learning platforms and personalized training delivery Familiarity with skills assessment and competency-based education models Ability to adapt quickly to emerging technologies and training methodologies Mission Alignment Strong commitment to the mission, vision, and values of Indiana Wesleyan University Passion for workforce development and helping individuals achieve career advancement Understanding of the intersection between academic excellence and industry needs Values-driven approach to building partnerships and serving diverse learner populations Other Requirements Willingness to travel as needed for business development and partnership activities (up to 30%) Valid driver's license and reliable transportation Ability to work flexible hours to accommodate client needs and industry events Experience working in fast-paced, entrepreneurial environments IWU Kingdom Diversity Statement IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind. LIMITATIONS AND DISCLAIMER As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2). . click apply for full job details
10/21/2025
Full time
Job no: 494616 Work type: Administrative (Full Time) Location: Indianapolis, IN Categories: Administrative/Professional Job Title: Director of Talent Ladder Reporting Relationship: VP of Enterprises & Partnerships Unit: National & Global Department: Enterprises & Partnerships Campus Location: Indianapolis Ed Center North, Marion, IN Summary of Position: The Director of Talent Ladder will lead IWU's workforce and B2B-focused credentialing enterprise, driving strategic growth through innovative product development, sales execution, and partnership cultivation. This role combines strategic oversight with hands-on leadership to deliver contextualized, skill-based training programs that serve both individual learners and corporate clients. The Director will oversee dual revenue streams: individual training programs aligned with state and federal workforce funding (including Indiana's Next Level Jobs and federal workforce Pell frameworks), and customized B2B training solutions that deliver measurable ROI for business partners. Working closely with the Customer and Partner Success Manager and Director of Resource Development, this position will leverage our new AI-driven LMS to create agile, personalized training solutions that meet market demands while achieving strong enrollment, completion rates, and job placement outcomes. The role requires a strategic leader who can balance academic excellence with business agility to position Talent Ladder as the premier workforce and employee development partner. Duties and Responsibilities Product Strategy and Development Develop and execute comprehensive product roadmap for Talent Ladder's certificate and training offerings Drive product mix optimization to maximize market relevance and revenue potential Collaborate with instructional design teams to create contextualized, skills-based programs Ensure alignment with state and federal workforce funding requirements (Next Level Jobs, Pell frameworks) Lead market research and competitive analysis to identify emerging skill demands and training opportunities Oversee implementation and optimization of AI-driven LMS for rapid, personalized content delivery Sales and Business Development Drive B2B sales strategy and execution for customized corporate training solutions Develop and maintain relationships with workforce development agencies and state/federal funding partners Lead prospect identification, relationship building, and contract negotiation for enterprise clients Create compelling value propositions that demonstrate ROI for business training investments Collaborate with marketing teams to develop sales materials and lead generation strategies Represent Talent Ladder at industry conferences, workforce development events, and business forums Partnership and Stakeholder Management Build and maintain strategic partnerships with state workforce agencies, federal funding entities, and employer networks Manage and grow relationships with Indiana's Next Level Jobs program and other state workforce initiatives Manage and grow relationships with existing partners Develop corporate partnerships that create sustainable training and placement pipelines Coordinate with academic partners and industry associations to enhance program credibility Engage with local economic development organizations and business chambers Operations and Performance Management Monitor and optimize key performance metrics including enrollment, completion rates, and job placement outcomes Oversee program delivery to ensure high-quality learner experiences and client satisfaction Manage budget and financial performance to achieve revenue targets and operational efficiency Lead continuous improvement initiatives based on learner feedback and market demands Ensure compliance with accreditation standards and funding requirements Coordinate with Customer and Partner Success Manager and Director of Resource Development on strategic initiatives Team Leadership and Strategic Collaboration Collaborate with Customer and Partner Success Manager to optimize client experience and retention Work with Director of Resource Development to align marketing and sales strategies Partner with academic teams to map assessed learning opportunities and align offerings with strategic academic initiatives Partner with DeVoe School of Business, Technology, and Leadership to pilot early degree ideas and align product development opportunities Contribute to enterprise-wide strategic planning and goal achievement Foster a culture of innovation, customer focus, and continuous improvement within the Talent Ladder team Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement. Education Bachelor's degree in business, education, workforce development, or related field required Master's degree preferred Experience A minimum of five to seven (5-7) years of progressive experience in workforce development, corporate training, business development, or educational program management, with demonstrated success in both B2B and B2C markets Required Skills Workforce Development and Training Expertise Deep understanding of workforce development landscape, including state and federal funding mechanisms Experience with credentialing programs, certificate development, and skills-based training Knowledge of federal workforce Pell frameworks and state workforce initiatives Familiarity with learning management systems and educational technology platforms Understanding of employer partnership development Business Development and Sales Proven track record in B2B sales and business development within education or training sectors Experience developing customized training solutions for corporate clients (preferred) Ability to demonstrate ROI and measurable outcomes to business stakeholders Strong proposal writing and contract negotiation skills Experience with government contracting and compliance requirements (preferred) Strategic Leadership and Operations Strategic thinking with ability to develop and execute comprehensive business plans Experience managing P&L responsibility and achieving revenue targets Strong project management and operational efficiency capabilities Data-driven approach to performance measurement and continuous improvement Experience leading cross-functional teams and collaborative initiatives Relationship Building and Communication Exceptional relationship-building skills with diverse stakeholder groups Strong presentation and public speaking abilities Excellent written and verbal communication skills Experience representing organizations at industry events and conferences Ability to translate complex workforce development concepts for various audiences Technical and Innovation Competencies Experience with educational technology and learning management systems Understanding of AI-driven learning platforms and personalized training delivery Familiarity with skills assessment and competency-based education models Ability to adapt quickly to emerging technologies and training methodologies Mission Alignment Strong commitment to the mission, vision, and values of Indiana Wesleyan University Passion for workforce development and helping individuals achieve career advancement Understanding of the intersection between academic excellence and industry needs Values-driven approach to building partnerships and serving diverse learner populations Other Requirements Willingness to travel as needed for business development and partnership activities (up to 30%) Valid driver's license and reliable transportation Ability to work flexible hours to accommodate client needs and industry events Experience working in fast-paced, entrepreneurial environments IWU Kingdom Diversity Statement IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind. LIMITATIONS AND DISCLAIMER As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2). . click apply for full job details
University of California Agriculture and Natural Resources
Eureka, California
Cooperative Extension Horticulture and Specialty Crops Advisor - Serving Humboldt and Del Norte Counties (AP 22-24) University of California Agriculture and Natural Resources Application Window Open date: October 9, 2025 Next review date: Sunday, Nov 16, 2025 at 11:59pm (Pacific Time) Apply by this date to ensure full consideration by the committee. Final date: Monday, Feb 16, 2026 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled. Position description The University of California, Agriculture and Natural Resources (UC ANR), invites applications for a University of California Cooperative Extension (UCCE) Horticulture and Specialty Crops Advisor serving Humboldt and Del Norte Counties at the Assistant rank. The Advisor will develop an innovative extension, education, and applied research program to address issues related to the North Coast food system's sustainability, resiliency, marketing, innovation, and competitiveness. This position offers the opportunity to address a myriad of issues related to diversified farming systems, food security, water quality compliance, irrigation management, soil health, farm sustainability, climate resilience, pest and disease management, enterprise analysis, succession planning, community food security, and overall natural ecosystem resilience. The Advisor will also provide academic oversight for the Master Gardener Program as these volunteers disseminate information to the public and support local horticulture education. This position will integrate ANR's research and extension education efforts across communities to improve the profitability and resilience of plant-based food systems across the region. UCCE Advisors are responsible for conducting applied research and extending knowledge. Research activities are applied and mission-oriented, focused on addressing challenges in our communities. Extension activities are the educational methods that Advisors use to share research results directly with clientele and communities to increase knowledge and understanding of science-based research that supports and promotes the adoption of practices and technologies to solve local problems. Extension activities may include individual farm consultations, presentations, or organizing educational workshops, short courses, and field demonstrations. Information may also be disseminated via radio, webinars, fact sheets, policy briefs, news blogs, social media, and other outlets. Publications are expected in various formats, such as newsletters, articles for the popular press, curricula, conference proceedings, and peer-reviewed publications. Successful research and extension programs result in new information that improves knowledge or understanding and eventual adoption of new skills or practices, changed attitudes or policies, and improved environmental, economic, or social conditions. UCCE Advisors are evaluated through an academic advancement system based on four criteria: 1) extending knowledge, 2) applied research and creative activity, 3) professional competence and activity, and 4) university and public service. Location Headquarters: This position will be headquartered at the Humboldt County UCCE Office, 5630 South Broadway, in Eureka, or the Del Norte County UCCE Office, 586 G Street, Crescent City. The successful candidate may choose the location they prefer for their office headquarters. Position Details Humboldt and Del Norte Counties have numerous vegetable, fruit, and ornamental growers, including 150 certified organic producers (22% of the region's agricultural production). The North Coast has an abundant supply of water, and the region's agricultural importance will likely increase as prolonged droughts and climate change impacts continue throughout the state. North Coast farmers grow a variety of crops sold at farmers' markets, roadside stands, community-supported agricultural programs, groceries, and restaurants. Agricultural entrepreneurs are the backbone of local food production, which supports rural food security, provides rural family incomes, sustains economic diversity, and enhances the regional quality of life. The North Coast hosts an internationally important bulb and lily industry, as Del Norte County produces 95% of the nation's Easter lily bulbs. The region's diverse producers, along with socially disadvantaged and underserved Hispanic, Native American, and Hmong agricultural entrepreneurs, will benefit from UC ANR extension support. This is an exciting opportunity to develop and deliver relevant program content to have meaningful impacts in these local communities and throughout California. The Advisor will conduct applied research on topics relevant to local growers, based on a clientele needs assessment and the Advisor's expertise. Examples of potential research topics include: Variety trials for new and/or innovative specialty crops from other regions that might prosper in the unique north coast climate Assessing economically viable irrigation and fertilizer efficiency improvements Soil health research and advocacy On-farm technology assessment and support Economic assessment of value-added products from locally grown foods Integrated pest management strategies for both organic and conventional producers for the North Coast's unique and diverse commodities and climates Market development and support for farm business development and succession planning Regional food security and food infrastructure support The Advisor will conduct outreach to provide science-based information through workshops, field meetings, webinars, newsletters, industry and media outlets, phone calls, and online and social media tools, as appropriate for the target audiences. Extension efforts will need to cover basic information for small acreage and new growers, as well as cutting-edge information for more experienced growers. This position will support the goals of the statewide UC Master Gardener program by providing academic oversight for UC Master Gardener Volunteer program in Humboldt and Del Norte Counties. Providing accurate information on home and community landscapes to the local Master Gardeners is an essential role of this Advisor. In this highly collaborative role, the Advisor will work with UC ANR Program Teams, UCCE Specialists, and others in the UC ANR network, as well as external partners. Other opportunities for extension and research partnerships exist with a variety of stakeholders, including but not limited to the North Coast Growers Association, Humboldt and Del Norte Farm Bureaus, Tribes (Yurok, Hoopa, Karuk, etc.), Community Alliance of Family Farmers, Humboldt Food Policy Council, Natural Resources Conservation Service, Small Business Development Center, local Resource Conservation Districts, and Cal Poly Humboldt. The Advisor joins a team of highly motivated UCCE colleagues who are passionate about their work and are dedicated to making a difference within their communities and throughout California. Counties of Responsibility. This position will serve both Humboldt and Del Norte Counties. Reporting Relationship: In this appointment, you will report directly to the UC Cooperative Extension Director for Humboldt and/or Del Norte County with input from the Director of the Master Gardener Statewide Program. It is not a remote position; the candidate must be available to work onsite at the headquarters location in either Eureka or Crescent City, CA, and travel to and be present in both counties served. Specific expectations for maintaining office hours and fieldwork in the geographic area covered by this position will be outlined upon hire by their supervisor. Qualifications and Skills Required Education: A minimum of a master's degree in plant science, horticulture, agronomy, soil science, crop science, or related field is required at the time of appointment. Key Qualifications Experience in horticulture or agriculture science Experience in conducting applied, impact-oriented research on topics relevant to this position Capacity or potential to accomplish team-based research and education programs consistent with the values of UC ANR. Demonstrated excellence in written, oral, interpersonal, and information technology communication skills. Experience in research design and statistical data analyses. Advisors are expected to publish in both peer-reviewed journals and communicate with diverse audiences in popular press outlets. Experience and an interest in working with clientele across a wide range of socio-economic classes and ethnicities are essential. Ability and means to travel on a flexible schedule, as needed. Proof of liability and property damage insurance on vehicle used is required. Must possess or obtain a valid California Driver's License to drive a county or university vehicle. We are unable to sponsor or take over sponsorship of an employment visa at this time. Applicants must be authorized to work for any employer in the U.S. at the time of hire. Additional Skills Required Applicants need to meet appointment criteria for the respective University of California academic title series and demonstrate success in meeting required academic advancement criteria as per the UC Academic Personnel Manuals. They also need to document relevant research, extension, teaching experience, and appropriate scholarly achievements. An interest in and desire to pursue a career in UC Cooperative Extension click apply for full job details
10/21/2025
Full time
Cooperative Extension Horticulture and Specialty Crops Advisor - Serving Humboldt and Del Norte Counties (AP 22-24) University of California Agriculture and Natural Resources Application Window Open date: October 9, 2025 Next review date: Sunday, Nov 16, 2025 at 11:59pm (Pacific Time) Apply by this date to ensure full consideration by the committee. Final date: Monday, Feb 16, 2026 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled. Position description The University of California, Agriculture and Natural Resources (UC ANR), invites applications for a University of California Cooperative Extension (UCCE) Horticulture and Specialty Crops Advisor serving Humboldt and Del Norte Counties at the Assistant rank. The Advisor will develop an innovative extension, education, and applied research program to address issues related to the North Coast food system's sustainability, resiliency, marketing, innovation, and competitiveness. This position offers the opportunity to address a myriad of issues related to diversified farming systems, food security, water quality compliance, irrigation management, soil health, farm sustainability, climate resilience, pest and disease management, enterprise analysis, succession planning, community food security, and overall natural ecosystem resilience. The Advisor will also provide academic oversight for the Master Gardener Program as these volunteers disseminate information to the public and support local horticulture education. This position will integrate ANR's research and extension education efforts across communities to improve the profitability and resilience of plant-based food systems across the region. UCCE Advisors are responsible for conducting applied research and extending knowledge. Research activities are applied and mission-oriented, focused on addressing challenges in our communities. Extension activities are the educational methods that Advisors use to share research results directly with clientele and communities to increase knowledge and understanding of science-based research that supports and promotes the adoption of practices and technologies to solve local problems. Extension activities may include individual farm consultations, presentations, or organizing educational workshops, short courses, and field demonstrations. Information may also be disseminated via radio, webinars, fact sheets, policy briefs, news blogs, social media, and other outlets. Publications are expected in various formats, such as newsletters, articles for the popular press, curricula, conference proceedings, and peer-reviewed publications. Successful research and extension programs result in new information that improves knowledge or understanding and eventual adoption of new skills or practices, changed attitudes or policies, and improved environmental, economic, or social conditions. UCCE Advisors are evaluated through an academic advancement system based on four criteria: 1) extending knowledge, 2) applied research and creative activity, 3) professional competence and activity, and 4) university and public service. Location Headquarters: This position will be headquartered at the Humboldt County UCCE Office, 5630 South Broadway, in Eureka, or the Del Norte County UCCE Office, 586 G Street, Crescent City. The successful candidate may choose the location they prefer for their office headquarters. Position Details Humboldt and Del Norte Counties have numerous vegetable, fruit, and ornamental growers, including 150 certified organic producers (22% of the region's agricultural production). The North Coast has an abundant supply of water, and the region's agricultural importance will likely increase as prolonged droughts and climate change impacts continue throughout the state. North Coast farmers grow a variety of crops sold at farmers' markets, roadside stands, community-supported agricultural programs, groceries, and restaurants. Agricultural entrepreneurs are the backbone of local food production, which supports rural food security, provides rural family incomes, sustains economic diversity, and enhances the regional quality of life. The North Coast hosts an internationally important bulb and lily industry, as Del Norte County produces 95% of the nation's Easter lily bulbs. The region's diverse producers, along with socially disadvantaged and underserved Hispanic, Native American, and Hmong agricultural entrepreneurs, will benefit from UC ANR extension support. This is an exciting opportunity to develop and deliver relevant program content to have meaningful impacts in these local communities and throughout California. The Advisor will conduct applied research on topics relevant to local growers, based on a clientele needs assessment and the Advisor's expertise. Examples of potential research topics include: Variety trials for new and/or innovative specialty crops from other regions that might prosper in the unique north coast climate Assessing economically viable irrigation and fertilizer efficiency improvements Soil health research and advocacy On-farm technology assessment and support Economic assessment of value-added products from locally grown foods Integrated pest management strategies for both organic and conventional producers for the North Coast's unique and diverse commodities and climates Market development and support for farm business development and succession planning Regional food security and food infrastructure support The Advisor will conduct outreach to provide science-based information through workshops, field meetings, webinars, newsletters, industry and media outlets, phone calls, and online and social media tools, as appropriate for the target audiences. Extension efforts will need to cover basic information for small acreage and new growers, as well as cutting-edge information for more experienced growers. This position will support the goals of the statewide UC Master Gardener program by providing academic oversight for UC Master Gardener Volunteer program in Humboldt and Del Norte Counties. Providing accurate information on home and community landscapes to the local Master Gardeners is an essential role of this Advisor. In this highly collaborative role, the Advisor will work with UC ANR Program Teams, UCCE Specialists, and others in the UC ANR network, as well as external partners. Other opportunities for extension and research partnerships exist with a variety of stakeholders, including but not limited to the North Coast Growers Association, Humboldt and Del Norte Farm Bureaus, Tribes (Yurok, Hoopa, Karuk, etc.), Community Alliance of Family Farmers, Humboldt Food Policy Council, Natural Resources Conservation Service, Small Business Development Center, local Resource Conservation Districts, and Cal Poly Humboldt. The Advisor joins a team of highly motivated UCCE colleagues who are passionate about their work and are dedicated to making a difference within their communities and throughout California. Counties of Responsibility. This position will serve both Humboldt and Del Norte Counties. Reporting Relationship: In this appointment, you will report directly to the UC Cooperative Extension Director for Humboldt and/or Del Norte County with input from the Director of the Master Gardener Statewide Program. It is not a remote position; the candidate must be available to work onsite at the headquarters location in either Eureka or Crescent City, CA, and travel to and be present in both counties served. Specific expectations for maintaining office hours and fieldwork in the geographic area covered by this position will be outlined upon hire by their supervisor. Qualifications and Skills Required Education: A minimum of a master's degree in plant science, horticulture, agronomy, soil science, crop science, or related field is required at the time of appointment. Key Qualifications Experience in horticulture or agriculture science Experience in conducting applied, impact-oriented research on topics relevant to this position Capacity or potential to accomplish team-based research and education programs consistent with the values of UC ANR. Demonstrated excellence in written, oral, interpersonal, and information technology communication skills. Experience in research design and statistical data analyses. Advisors are expected to publish in both peer-reviewed journals and communicate with diverse audiences in popular press outlets. Experience and an interest in working with clientele across a wide range of socio-economic classes and ethnicities are essential. Ability and means to travel on a flexible schedule, as needed. Proof of liability and property damage insurance on vehicle used is required. Must possess or obtain a valid California Driver's License to drive a county or university vehicle. We are unable to sponsor or take over sponsorship of an employment visa at this time. Applicants must be authorized to work for any employer in the U.S. at the time of hire. Additional Skills Required Applicants need to meet appointment criteria for the respective University of California academic title series and demonstrate success in meeting required academic advancement criteria as per the UC Academic Personnel Manuals. They also need to document relevant research, extension, teaching experience, and appropriate scholarly achievements. An interest in and desire to pursue a career in UC Cooperative Extension click apply for full job details
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Director directs and administers the day-to-day operations of a medical center. The incumbent in this role is responsible for the overall performance of the operational, economical, sales and people-related center level goals. He/She partners closely with the center's clinical leadership to ensure patient care, service and clinical metrics, goals and objectives meet and/or exceed expectations. The Associate Director Center is an individual that, first and foremost, has a strong desire to serve others. The incumbent must be equally comfortable greeting patients in the waiting room, engaging with PCPs to further the ChenMed Way, leading a diverse staff, growing a business and owning a profit and loss budget. This service-oriented individual has a keen understanding of how serving others results in staff that is better developed and more capable, and patients that are more engaged in their health, thereby yielding better patient outcomes. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Owns and operates an average annual budget in excess of $20M for a medical center; staffing up to 30 employees and regularly servicing an average of less than 12,000 patients per year. Leads growth strategy for center around membership growth and community outreach. Leads people, coordinates and inspires the team and achieves results under challenging circumstances. Works comfortably with financial statements, and financial concepts, in a service organization. Provides extraordinary customer service to all internal and external customers ( including patients and other Chen Medical team members ). Monitors office communication and performance to ensure that front desk, referrals and care promoter teams operate in an efficient, accurate and customer-focused manner. Collaborates with team leaders to conduct performance evaluations of team members and complete any required disciplinary actions. Attends all growth related events. Monitors the number of patients and wait times to ensure proper flow of patients from check-in through appointment to check-out. Addresses and resolves all customer-service or team member issues. Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests and patient records. Works in partnership with the Sales and Marketing COE in developing strategies to increase and retain membership. Applies a bias towards frugality and creativity when it comes to problem solving for operational challenges, seeking to improve people, process and systems resolutions before increasing costs and complexity. Utilizes a keen sense of business acumen that assists with understanding our business, appreciating the various operating levers to utilize for success and driving significant new patient growth in their center. Collaborates with the Leadership Team and Administrators in relation to strategic business planning. Demonstrates an astute sense of ownership; the successful Director, Center drives center success from all dimensions - people, finance, service, growth and outcomes, as if they owned the organization. Maintains an awareness of the competitive healthcare environment; actively drive sales and ensures that ChenMed's family of companies' level of service exceeds all other healthcare providers. Performs other duties as assigned and modified at manager's discretion. Other responsibilities may include: Conducts tours for prospective patients and ensures New Patient paperwork is completed and in chart. Works with PCPs to assist with scheduling meetings with patients and/or writing letters to/for patients. Reviews reports to ensure target metrics are achieved and processes are being followed. Ensures co-pays are compliantly collected and cash is reconciled and deposited. Conducts walk-through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc. Conducts trainings and refreshers regarding Medicare and HIPAA compliance, ensures annual OSHA trainings occur and employees have all required certifications current in their files. Monitors transportation and housekeeping activities. Monitors and/or alters team member work schedules, including approval of overtime or vacations. Competencies: Drives Results: Consistently achieves results, even under tough circumstances. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Builds Effective Teams: Building strong identity teams that apply their diverse skills and perspectives to achieve common goals. Situational Adaptability: Effectively building formal and informal relationship networks inside and outside the organization. Customer Focus: Building strong customer-centric relationships and delivering customer-centric solutions. Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. KNOWLEDGE, SKILLS AND ABILITIES: Highly developed business acumen and acuity Dynamic individual with outgoing, energetic, and collaborative personality Possesses the knowledge, understanding, experience, skills, and abilities commensurate with managing an entity that equals or exceeds $20M in annual revenue Introductory knowledge and understanding of and experience with full risk management contracts Strong track record of taking on new assignments and quickly mastering new ways of accomplishing goals Analytical, organized, driven by attaining results. Exceptionally detail-oriented with a high degree of objectivity and methodical skills to ensure accuracy of reports and data Exceptional written, verbal, and interpersonal communication skills; comfortable with public speaking Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels Strategic and visionary approach to work. Innovative, creative, and continually seeking ways improve efficiency and productivity through cutting-edge, technological advancements Openness to learning with a curiosity about the ChenMed Way and willingness to adapt to our innovative approach to improving health outcomes Capability to effectively communicate with employees, patients, and other individuals in a professional and courteous manner Keen ability to manage multiple projects and processes and work effectively with other team members Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability and willingness to travel locally, regionally and nationwide up to 20% of the time Spoken and written fluency in English This position requires use and exercise of independent judgment KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: . click apply for full job details
10/21/2025
Full time
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Director directs and administers the day-to-day operations of a medical center. The incumbent in this role is responsible for the overall performance of the operational, economical, sales and people-related center level goals. He/She partners closely with the center's clinical leadership to ensure patient care, service and clinical metrics, goals and objectives meet and/or exceed expectations. The Associate Director Center is an individual that, first and foremost, has a strong desire to serve others. The incumbent must be equally comfortable greeting patients in the waiting room, engaging with PCPs to further the ChenMed Way, leading a diverse staff, growing a business and owning a profit and loss budget. This service-oriented individual has a keen understanding of how serving others results in staff that is better developed and more capable, and patients that are more engaged in their health, thereby yielding better patient outcomes. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Owns and operates an average annual budget in excess of $20M for a medical center; staffing up to 30 employees and regularly servicing an average of less than 12,000 patients per year. Leads growth strategy for center around membership growth and community outreach. Leads people, coordinates and inspires the team and achieves results under challenging circumstances. Works comfortably with financial statements, and financial concepts, in a service organization. Provides extraordinary customer service to all internal and external customers ( including patients and other Chen Medical team members ). Monitors office communication and performance to ensure that front desk, referrals and care promoter teams operate in an efficient, accurate and customer-focused manner. Collaborates with team leaders to conduct performance evaluations of team members and complete any required disciplinary actions. Attends all growth related events. Monitors the number of patients and wait times to ensure proper flow of patients from check-in through appointment to check-out. Addresses and resolves all customer-service or team member issues. Ensures accuracy of all incoming and outgoing information including supplies, invoices, billing requests and patient records. Works in partnership with the Sales and Marketing COE in developing strategies to increase and retain membership. Applies a bias towards frugality and creativity when it comes to problem solving for operational challenges, seeking to improve people, process and systems resolutions before increasing costs and complexity. Utilizes a keen sense of business acumen that assists with understanding our business, appreciating the various operating levers to utilize for success and driving significant new patient growth in their center. Collaborates with the Leadership Team and Administrators in relation to strategic business planning. Demonstrates an astute sense of ownership; the successful Director, Center drives center success from all dimensions - people, finance, service, growth and outcomes, as if they owned the organization. Maintains an awareness of the competitive healthcare environment; actively drive sales and ensures that ChenMed's family of companies' level of service exceeds all other healthcare providers. Performs other duties as assigned and modified at manager's discretion. Other responsibilities may include: Conducts tours for prospective patients and ensures New Patient paperwork is completed and in chart. Works with PCPs to assist with scheduling meetings with patients and/or writing letters to/for patients. Reviews reports to ensure target metrics are achieved and processes are being followed. Ensures co-pays are compliantly collected and cash is reconciled and deposited. Conducts walk-through of the Center to ensure a clean and safe environment, including spot checks of back office for expired medications, proper biohazard waste and medicine disposal, etc. Conducts trainings and refreshers regarding Medicare and HIPAA compliance, ensures annual OSHA trainings occur and employees have all required certifications current in their files. Monitors transportation and housekeeping activities. Monitors and/or alters team member work schedules, including approval of overtime or vacations. Competencies: Drives Results: Consistently achieves results, even under tough circumstances. Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Builds Effective Teams: Building strong identity teams that apply their diverse skills and perspectives to achieve common goals. Situational Adaptability: Effectively building formal and informal relationship networks inside and outside the organization. Customer Focus: Building strong customer-centric relationships and delivering customer-centric solutions. Demonstrates Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions. KNOWLEDGE, SKILLS AND ABILITIES: Highly developed business acumen and acuity Dynamic individual with outgoing, energetic, and collaborative personality Possesses the knowledge, understanding, experience, skills, and abilities commensurate with managing an entity that equals or exceeds $20M in annual revenue Introductory knowledge and understanding of and experience with full risk management contracts Strong track record of taking on new assignments and quickly mastering new ways of accomplishing goals Analytical, organized, driven by attaining results. Exceptionally detail-oriented with a high degree of objectivity and methodical skills to ensure accuracy of reports and data Exceptional written, verbal, and interpersonal communication skills; comfortable with public speaking Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels Strategic and visionary approach to work. Innovative, creative, and continually seeking ways improve efficiency and productivity through cutting-edge, technological advancements Openness to learning with a curiosity about the ChenMed Way and willingness to adapt to our innovative approach to improving health outcomes Capability to effectively communicate with employees, patients, and other individuals in a professional and courteous manner Keen ability to manage multiple projects and processes and work effectively with other team members Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability and willingness to travel locally, regionally and nationwide up to 20% of the time Spoken and written fluency in English This position requires use and exercise of independent judgment KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: . click apply for full job details
This Job Description May Cause Extreme Excitement and Career Growth At AMP Sales & Marketing Solutions, we believe a great workplace isn't just something we say - it's something you can feel when you join the team. Here, it's all about great collabs, ambition, and results but most importantly, we grow here, and we enjoy here.We're searching for that special someone - a driven, talented individual to join our innovative media sales and marketing solutions team. In this role, you'll engage with new and existing clients and show them how our innovative media solutions can amplify their brands and deliver measurable success. If you're energized by building relationships, closing deals, and making an impact, we'd love to hear from you. Sound like the right fit? Check out the checklist below and if it sounds like you, hit 'Apply Now' and let's chat. Your Day-to-Day (aka the Playbook) o Help Us Thrive: You'll be at the forefront of our efforts to amplify our sales and marketing strategy. Your main mission will be to amplify our market presence while ensuring we hit our ambitious sales targets. Your success is our success, and we believe in celebrating wins! o Results-Driven: Amplify our media sales efforts by leading the sales team to implement local sales and marketing strategies to attract, grow and retain business, showcase opportunities and deliver results across our multi-media content platforms and digital assets. o Strategic Planning: You'll develop and implement innovative sales and marketing strategies that will amplify our sales performance. You'll be the mastermind behind tactics that not only meet but exceed our sales goals. o Team Development:Leading, mentoring, and inspiring a team of sales professionals is no small feat! Your ability to motivate and enhance their skills will be crucial in driving performance and achieving success together. o Market Analysis: Dive deep into market trends, data, and customer needs. By understanding what drives our clients, you'll identify new opportunities for expansion and growth, ensuring we stay ahead of the competition. o Authentic Relationships: Building strong, lasting relationships with key clients and stakeholders is crucial. You'll be the driving force behind our brand, amplifying customer satisfaction and loyalty through excellent service. What We're Looking For o Proven Sales Ability: We're looking for someone with experience as a Sales Director or other sales management and leadership roles, ideally in a media-related industry. We value your drive, energy, and passion for achieving results. o High-Impact: A passion for achieving sales goals, amplifying growth and a results-driven mindset will set you apart. We want someone who's excited to push boundaries in a digital first environment and make an impact. o Analytical Mindset: Strong analytical skills to assess market data and trends. Your insights will help guide our sales and marketing strategies. o Strong Communication Skills:You're a natural at building relationships, negotiating and communicating effectively. Proficiency with digital tools and applications is a must. o A Passion for Leading Others: You should be able to inspire your team, amplify their strengths while guiding them toward our collective goals, foster a collaborative environment and make a difference. o A Willingness to Grow:Do you thrive in unified environments? The media world is constantly evolving, and the ability to learn, adapt, and embrace challenges in a fast-paced, digital-first environment is key. The Practical Stuff o A valid driver's license, up-to-date insurance, and reliable transportation are necessary for connecting with clients in your community. Why Join AMP Sales & Marketing Solutions? / The Reasons You Should Hit 'Apply Now' o Serious Work, Seriously Cool People: Be part of a bold team that values creativity, collaboration, and fun! We are all for work that is rewarding. o The Compensation Package: Enjoy competitive base salary with an enticing results-based bonus structure that rewards your hard work. Our people love our benefits package. o We Make a Real Difference (Not Just Talk About It): At AMP Sales & Marketing Solutions, we help local businesses thrive through advertising strategies that create tangible impacts. Our media sales team isn't just selling ads; they're the boots on the ground, making a real difference where it counts. (And yes, it feels pretty good.) o Career Growth Opportunities: We believe in investing in you. That's why you'll have access to training, mentorship, and career advancement opportunities to help you thrive. We are a leader in our industry, flexing our local charm and national muscle, to provide you with options to amplify your career in your local market or join one of our AMP Sales & Marketing Solutions teams in another city. AMP is us. It's you. It isn't just a name; it's a mission. A promise to amplify our reach, amplify our innovation, and most importantly, amplify you. If you're ready to grow your career and help businesses achieve their goals, we'd love to hear from you. EEO AND INCLUSIVITY Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
10/21/2025
Full time
This Job Description May Cause Extreme Excitement and Career Growth At AMP Sales & Marketing Solutions, we believe a great workplace isn't just something we say - it's something you can feel when you join the team. Here, it's all about great collabs, ambition, and results but most importantly, we grow here, and we enjoy here.We're searching for that special someone - a driven, talented individual to join our innovative media sales and marketing solutions team. In this role, you'll engage with new and existing clients and show them how our innovative media solutions can amplify their brands and deliver measurable success. If you're energized by building relationships, closing deals, and making an impact, we'd love to hear from you. Sound like the right fit? Check out the checklist below and if it sounds like you, hit 'Apply Now' and let's chat. Your Day-to-Day (aka the Playbook) o Help Us Thrive: You'll be at the forefront of our efforts to amplify our sales and marketing strategy. Your main mission will be to amplify our market presence while ensuring we hit our ambitious sales targets. Your success is our success, and we believe in celebrating wins! o Results-Driven: Amplify our media sales efforts by leading the sales team to implement local sales and marketing strategies to attract, grow and retain business, showcase opportunities and deliver results across our multi-media content platforms and digital assets. o Strategic Planning: You'll develop and implement innovative sales and marketing strategies that will amplify our sales performance. You'll be the mastermind behind tactics that not only meet but exceed our sales goals. o Team Development:Leading, mentoring, and inspiring a team of sales professionals is no small feat! Your ability to motivate and enhance their skills will be crucial in driving performance and achieving success together. o Market Analysis: Dive deep into market trends, data, and customer needs. By understanding what drives our clients, you'll identify new opportunities for expansion and growth, ensuring we stay ahead of the competition. o Authentic Relationships: Building strong, lasting relationships with key clients and stakeholders is crucial. You'll be the driving force behind our brand, amplifying customer satisfaction and loyalty through excellent service. What We're Looking For o Proven Sales Ability: We're looking for someone with experience as a Sales Director or other sales management and leadership roles, ideally in a media-related industry. We value your drive, energy, and passion for achieving results. o High-Impact: A passion for achieving sales goals, amplifying growth and a results-driven mindset will set you apart. We want someone who's excited to push boundaries in a digital first environment and make an impact. o Analytical Mindset: Strong analytical skills to assess market data and trends. Your insights will help guide our sales and marketing strategies. o Strong Communication Skills:You're a natural at building relationships, negotiating and communicating effectively. Proficiency with digital tools and applications is a must. o A Passion for Leading Others: You should be able to inspire your team, amplify their strengths while guiding them toward our collective goals, foster a collaborative environment and make a difference. o A Willingness to Grow:Do you thrive in unified environments? The media world is constantly evolving, and the ability to learn, adapt, and embrace challenges in a fast-paced, digital-first environment is key. The Practical Stuff o A valid driver's license, up-to-date insurance, and reliable transportation are necessary for connecting with clients in your community. Why Join AMP Sales & Marketing Solutions? / The Reasons You Should Hit 'Apply Now' o Serious Work, Seriously Cool People: Be part of a bold team that values creativity, collaboration, and fun! We are all for work that is rewarding. o The Compensation Package: Enjoy competitive base salary with an enticing results-based bonus structure that rewards your hard work. Our people love our benefits package. o We Make a Real Difference (Not Just Talk About It): At AMP Sales & Marketing Solutions, we help local businesses thrive through advertising strategies that create tangible impacts. Our media sales team isn't just selling ads; they're the boots on the ground, making a real difference where it counts. (And yes, it feels pretty good.) o Career Growth Opportunities: We believe in investing in you. That's why you'll have access to training, mentorship, and career advancement opportunities to help you thrive. We are a leader in our industry, flexing our local charm and national muscle, to provide you with options to amplify your career in your local market or join one of our AMP Sales & Marketing Solutions teams in another city. AMP is us. It's you. It isn't just a name; it's a mission. A promise to amplify our reach, amplify our innovation, and most importantly, amplify you. If you're ready to grow your career and help businesses achieve their goals, we'd love to hear from you. EEO AND INCLUSIVITY Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Facility: Sanford Broadway Med Ctr Location: Fargo, ND Address: 801 Broadway N, Fargo, ND 58102, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Job Summary Administers the Spiritual Care department within the hospital providing leadership and expertise. Implements the vision, mission, plan and standards of the organization. Contributes to the strategic planning process, day-to-day operations and attainment of goals of the organization. Actively participates in task forces, committees, board meetings, etc., to assist with the overall organizational goals and strategic initiatives. Develops and monitors appropriate indicators for quality and continuous improvement. Reviews and consults on final strategic plans in collaboration with leadership and marketing departments. Possesses ability to carry out strategies and tasks to support the mission and goals of the organization. Develops trusting relationships. Exhibits understanding of current and potential team capabilities and ability to clarify performance targets and objectives to drive projects and process improvement strategies. Works to create a climate where self-knowledge is sought after, respected and wisely used. Recognizes, harnesses and regulates emotions in one's self and others to effectively manage and achieve goals. Conducts and directs quality reviews. Develops programs for motivating personnel to meet or exceed quality goals. Ensures team members understand shared ownership of their development needs and plans. Interviews screened candidates for variety of functions and positions. Builds spiritual care practice standards and ethics codes for spiritual care professionals. Monitors team members' activities to ensure compliance with ethics codes for spiritual care professionals. Designs spiritual assessments and spiritual care strategies for care recipients. Communicates effectively with diverse audiences, using appropriate media and language. Oversees the operation of the department including human resources, budgeting, finance and purchasing, short and long-range planning and legal and regulatory compliance. Provides professional and/or technical and clinical expertise. Effectively interviews, hires, counsels, disciplines and terminates, when necessary. Displays accountability for the environment of the department. Develops and administers a comprehensive spiritual care program. Develops and executes policies and procedures necessary for the program's operation and provides direct spiritual care services. Displays proven leadership ability with strong stakeholder relationship skills. Qualifications Master's degree in Theology, Divinity or its equivalent required; ordination and endorsement by denominational body. Five years' experience as a chaplain in a clinical, pastoral care setting. Board Certification as a chaplain with the Association of Professional Chaplains. Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R- Job Function: Customer Support Services Featured: No
10/21/2025
Full time
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Facility: Sanford Broadway Med Ctr Location: Fargo, ND Address: 801 Broadway N, Fargo, ND 58102, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Job Summary Administers the Spiritual Care department within the hospital providing leadership and expertise. Implements the vision, mission, plan and standards of the organization. Contributes to the strategic planning process, day-to-day operations and attainment of goals of the organization. Actively participates in task forces, committees, board meetings, etc., to assist with the overall organizational goals and strategic initiatives. Develops and monitors appropriate indicators for quality and continuous improvement. Reviews and consults on final strategic plans in collaboration with leadership and marketing departments. Possesses ability to carry out strategies and tasks to support the mission and goals of the organization. Develops trusting relationships. Exhibits understanding of current and potential team capabilities and ability to clarify performance targets and objectives to drive projects and process improvement strategies. Works to create a climate where self-knowledge is sought after, respected and wisely used. Recognizes, harnesses and regulates emotions in one's self and others to effectively manage and achieve goals. Conducts and directs quality reviews. Develops programs for motivating personnel to meet or exceed quality goals. Ensures team members understand shared ownership of their development needs and plans. Interviews screened candidates for variety of functions and positions. Builds spiritual care practice standards and ethics codes for spiritual care professionals. Monitors team members' activities to ensure compliance with ethics codes for spiritual care professionals. Designs spiritual assessments and spiritual care strategies for care recipients. Communicates effectively with diverse audiences, using appropriate media and language. Oversees the operation of the department including human resources, budgeting, finance and purchasing, short and long-range planning and legal and regulatory compliance. Provides professional and/or technical and clinical expertise. Effectively interviews, hires, counsels, disciplines and terminates, when necessary. Displays accountability for the environment of the department. Develops and administers a comprehensive spiritual care program. Develops and executes policies and procedures necessary for the program's operation and provides direct spiritual care services. Displays proven leadership ability with strong stakeholder relationship skills. Qualifications Master's degree in Theology, Divinity or its equivalent required; ordination and endorsement by denominational body. Five years' experience as a chaplain in a clinical, pastoral care setting. Board Certification as a chaplain with the Association of Professional Chaplains. Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R- Job Function: Customer Support Services Featured: No
Drive Occupancy Growth and Build Lasting Relationships at Pomeroy Living! Pomeroy Living, a premier assisted living community, is seeking a dynamic and results-driven Leasing Director to join our team. You will be responsible for driving occupancy growth by developing and implementing effective sales and marketing strategies, building strong relationships with referral sources, and guiding families through the admissions process. Responsibilities: Achieve Occupancy Goals: Develop and implement strategic sales and marketing plans to achieve and exceed community census goals and annual budget projections. Track and analyze sales data to identify trends and opportunities for improvement. Relationship Building & Referral Management: Cultivate and maintain strong relationships with key referral sources, including hospitals, physicians, insurers, case management companies, and healthcare agencies. Conduct daily outreach to referral sources to generate leads and drive referrals. Organize and host informational events for referral sources, community members, families, and residents. Admissions Process Management: Conduct pre-admission screenings of potential residents to determine level of care and service needs. Guide families through the admissions process, ensuring a smooth and positive experience. Prepare and present accurate and compelling information about the community's services and amenities. Marketing & Outreach: Develop and implement marketing strategies to promote the community and its services to the managed care industry and the broader community. Represent the community at industry events and networking opportunities. Qualifications: Minimum of three years of experience in healthcare sales and/or marketing, preferably in assisted living or senior living. Proven track record of achieving sales goals and driving occupancy growth. Excellent communication, interpersonal, and presentation skills. Strong organizational, time management, and problem-solving skills. Ability to build and maintain strong relationships with diverse stakeholders. Knowledge of the assisted living industry and the needs of seniors. Proficiency in CRM software and Microsoft Office Suite. Benefits: Competitive salary and comprehensive benefits package. Paid Time Off - start accruing day one of orientation. Paid Holidays. Access up to 50% of your earned pay DAILY! Flexible scheduling. Company-paid Life insurance for FT staff. Priority Health Medical, Delta Dental, and Vision Insurance. 401(k) retirement plan. Career advancement opportunities. If you are a driven and results-oriented sales professional with a passion for serving seniors, we encourage you to apply! Compensation details: 0 PI15c69ffdacc7-6698
10/21/2025
Full time
Drive Occupancy Growth and Build Lasting Relationships at Pomeroy Living! Pomeroy Living, a premier assisted living community, is seeking a dynamic and results-driven Leasing Director to join our team. You will be responsible for driving occupancy growth by developing and implementing effective sales and marketing strategies, building strong relationships with referral sources, and guiding families through the admissions process. Responsibilities: Achieve Occupancy Goals: Develop and implement strategic sales and marketing plans to achieve and exceed community census goals and annual budget projections. Track and analyze sales data to identify trends and opportunities for improvement. Relationship Building & Referral Management: Cultivate and maintain strong relationships with key referral sources, including hospitals, physicians, insurers, case management companies, and healthcare agencies. Conduct daily outreach to referral sources to generate leads and drive referrals. Organize and host informational events for referral sources, community members, families, and residents. Admissions Process Management: Conduct pre-admission screenings of potential residents to determine level of care and service needs. Guide families through the admissions process, ensuring a smooth and positive experience. Prepare and present accurate and compelling information about the community's services and amenities. Marketing & Outreach: Develop and implement marketing strategies to promote the community and its services to the managed care industry and the broader community. Represent the community at industry events and networking opportunities. Qualifications: Minimum of three years of experience in healthcare sales and/or marketing, preferably in assisted living or senior living. Proven track record of achieving sales goals and driving occupancy growth. Excellent communication, interpersonal, and presentation skills. Strong organizational, time management, and problem-solving skills. Ability to build and maintain strong relationships with diverse stakeholders. Knowledge of the assisted living industry and the needs of seniors. Proficiency in CRM software and Microsoft Office Suite. Benefits: Competitive salary and comprehensive benefits package. Paid Time Off - start accruing day one of orientation. Paid Holidays. Access up to 50% of your earned pay DAILY! Flexible scheduling. Company-paid Life insurance for FT staff. Priority Health Medical, Delta Dental, and Vision Insurance. 401(k) retirement plan. Career advancement opportunities. If you are a driven and results-oriented sales professional with a passion for serving seniors, we encourage you to apply! Compensation details: 0 PI15c69ffdacc7-6698
Job Title: Director of the Museum of the Big Bend Location: Alpine Department: Museum Operations Job No.: 999965 Posting Date: 06/26/2025 Until Filled: Yes Appointment Date: 10/01/2025 Salary: Commensurate with Experience Required: Eight plus years of progressive professional experience, with at least five years in museum management or operations required. Substantial senior leadership experience within a museum, art-focused nonprofit or private sectors reflecting demonstrated knowledge of key functions of senior management preferred, including:• Financial management.• Development.• Board/staff relations & accountability.• Marketing and communications.• Volunteer relations.• Program development & implementation and evaluation. Possess strong negotiating & problem-solving skills Proficiency in Microsoft Office Suite, spreadsheet software, internet software; email; and database software Any qualifications to be considered in lieu of stated minimums require the prior approval of the Human Resources Director. Preferred: Master's degree. Fluency in Spanish. Fund raising experience. Primary Responsibilities: Summary Responsible for the Museum of the Big Bend (MoBB) achieving its mission to serve and educate the public by collecting, preserving, exhibiting and interpreting the cultural, historic and natural materials that relate to the prehistory, history and cultural diversity of the Big Bend Region of Texas and Mexico. This position provides strong leadership overseeing both the day-to-day activities and long-term initiatives and commits Museum resources with the utmost integrity so as to maximize impact consistent with the Museum's vision, goals and policies. As the primary ambassador for the Museum, the Director is charged with establishing the Museum as an important asset for the University internally and in the surrounding regional community, and for securing financial resources that will sustain its operations and advance its special projects. The Director also ensures that the work of the Museum supports the overarching University mission and strategic plan, that it is astrong partner to other University departments, centers, and institutes, and that its practices are consistent with Sul Ross State University and the Texas State University System policies. The director will research opportunities to create a Museum Studies program, which will create stronger connections with the academic division of the University. DutiesStrategic Vision: Inconjunction with University leadership, the Museum staff and the Directors Advisory Council, the Director is charged with implementing the current strategic vision which has three primary components:• Manage the new Emmett and Miriam McCoy building as an exemplary special exhibitions and event venue and as a University and community gathering space in a manner that generates revenue to advance broader Museum and institutional strategies; and• Prepare for and then oversee the updating of physical plant, security and lighting systems, creation of a Texas Map Research Center, upgrading the Womack Education Room and reinterpretation and reinstallation of the permanent exhibition in the existing Museum facility, leveraging collections to update and enhance exhibitions and programming through the NEH Infrastructure and Capacity Building Challenge Grant; and• Expand Museum collaboration with University academic departments and regional art community. These should include exploring the possibility of developing specialized academic programs, increase participation with Chinati and Judd Foundations, and others in the region, to positively impact student academic experiences and the Museum's regional relevance. Operational Management: Oversee plans for, and achievement of, operational goals including those for curatorial and collections management, exhibitions and education programming, internal and external event management, fundraising and marketing, facilities management, volunteer management, IT and technology services, and retail operations. Financial Management• Direct and be accountable for the Museum's finances by establishing, overseeing and managing operational and program budgets and expenditures ensuring the integrity & completeness of financial information systems, processes, internal controls & reporting.• Collaborate with the University's Finance Office and key staff to plan for and provide realistic and achievable financial goals and budgets that meet strategic and programmatic objectives.• Make certain that timely and accurate financial reporting and program outcomes are readily provided to University leadership and key staff members regularly, and to the DirectorsAdvisory Council, as requested.• Ensure compliance with all applicable federal, state & local laws & regulations. Development:• Partner with the SRSU Development Office to design and execute coordinated fundraising strategies that encompass general operating and program support, membership, sponsorships and special events garnering philanthropic support from individuals, foundations, corporations and government agencies.• Be able to communicate well with donors to help secure contributions and work with the Directors Advisory Council to support their efforts to secure contributed revenue for MoBB.• Manage a Development, Membership & Marketing Manager to expand the annual giving and membership efforts of the Museum to ensure that contributed income is increased and sustainable. Marketing & Communications:• Help guide the organization's marketing and communications providing effective and regular communications to internal and external stakeholders.• The Director is the principal spokesperson for MoBB and must proactively reinforce and articulate the mission internally and externally with all constituents (visitors, donors, members, educators, local and regional civic, cultural and business leaders, etc.).• Build and maintain effective ongoing, transparent communication with colleagues, students and faculty across University departments.• Work with the SRSU Office of University Communications to ensure Museum exhibitions, programs, event opportunities, etc. are regularly included in its outreach and marketing efforts including those to alumni, independent school districts, the tourism industry and other regionally prominent partners whose audiences align with the Museum, i.e., Big Bend National Park, the Chinati Foundation, etc.• Develop close working relationships with key local institutions and individuals including the City of Alpine, and important community organizations in Alpine and the surrounding region.• Explore partnership initiatives that are consistent with MoBB's mission, vision and values. Staff Leadership:• Provide effective leadership to ensure MoBB staff and volunteers are equipped and motivated to successfully discharge their responsibilities, consistent with the goals and budget guidelines set.• Ensure that the Museum is 'right sized' and that it has the staff needed to grow both in stature and revenue.• Manage staff in adherence with sound human resources practices and guidelines and in accordance with SRSU policies.• Identify professional development needs of staff and seek avenues to support those needs.• Effectively develop and maintain staff accountability for meeting metrics and building capacity to take on new challenges. Supervisory Responsibilities:• Must be highly self-motivated and able to work independently while also serving as an effective team leader and team player.• Must be able to carry out supervisory responsibilities of a team in accordance with the Museum's and the University's policies and applicable federal, state and municipal laws.• Recruit and train employees to build, motivate, and retain ahigh performing team.• Accurately evaluate performance.• Address personnel complaints swiftly.• Resolve problems fairly. StoreManagement:• Oversee the operations of the Museum store across areas of inventory procurement, efficiency, profitability, and customer experience.• The Director, in collaboration with the Office and Gift Shop Coordinator, should set long term goals for enhancing the retail enterprise resulting in improved profitability to support the mission. Volunteer Relations:• Recognize and publicly acknowledge the essential role played by volunteers in MoBB's operations.• Support and originate recruitment initiatives that strengthen and grow the volunteer base.• Ensure that training is meaningful and appropriate, that the volunteer experience is a favorable one, and that volunteer loyalty to the organization grows. DirectorsAdvisoryCouncilRelations:• Work with Council members to ensure strong partner relationships that will increase interest and involvement in Museum programs and initiatives and attract new members who bring talent and contributions to the organization.• Maintain a transparent relationship with the Council regarding all aspects of the operation alerting it on a timely basis regarding any issues, opportunities, or challenges. Other duties as assigned.SupervisionReceived: Position reports to Vice President for University Advancement. Given: Supervises museum staff including staff, students and community volunteers. Working Conditions While performing the duties of this job, the employee is frequently required to stand; walk long distances; sit; lift heavy objects; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell click apply for full job details
10/21/2025
Full time
Job Title: Director of the Museum of the Big Bend Location: Alpine Department: Museum Operations Job No.: 999965 Posting Date: 06/26/2025 Until Filled: Yes Appointment Date: 10/01/2025 Salary: Commensurate with Experience Required: Eight plus years of progressive professional experience, with at least five years in museum management or operations required. Substantial senior leadership experience within a museum, art-focused nonprofit or private sectors reflecting demonstrated knowledge of key functions of senior management preferred, including:• Financial management.• Development.• Board/staff relations & accountability.• Marketing and communications.• Volunteer relations.• Program development & implementation and evaluation. Possess strong negotiating & problem-solving skills Proficiency in Microsoft Office Suite, spreadsheet software, internet software; email; and database software Any qualifications to be considered in lieu of stated minimums require the prior approval of the Human Resources Director. Preferred: Master's degree. Fluency in Spanish. Fund raising experience. Primary Responsibilities: Summary Responsible for the Museum of the Big Bend (MoBB) achieving its mission to serve and educate the public by collecting, preserving, exhibiting and interpreting the cultural, historic and natural materials that relate to the prehistory, history and cultural diversity of the Big Bend Region of Texas and Mexico. This position provides strong leadership overseeing both the day-to-day activities and long-term initiatives and commits Museum resources with the utmost integrity so as to maximize impact consistent with the Museum's vision, goals and policies. As the primary ambassador for the Museum, the Director is charged with establishing the Museum as an important asset for the University internally and in the surrounding regional community, and for securing financial resources that will sustain its operations and advance its special projects. The Director also ensures that the work of the Museum supports the overarching University mission and strategic plan, that it is astrong partner to other University departments, centers, and institutes, and that its practices are consistent with Sul Ross State University and the Texas State University System policies. The director will research opportunities to create a Museum Studies program, which will create stronger connections with the academic division of the University. DutiesStrategic Vision: Inconjunction with University leadership, the Museum staff and the Directors Advisory Council, the Director is charged with implementing the current strategic vision which has three primary components:• Manage the new Emmett and Miriam McCoy building as an exemplary special exhibitions and event venue and as a University and community gathering space in a manner that generates revenue to advance broader Museum and institutional strategies; and• Prepare for and then oversee the updating of physical plant, security and lighting systems, creation of a Texas Map Research Center, upgrading the Womack Education Room and reinterpretation and reinstallation of the permanent exhibition in the existing Museum facility, leveraging collections to update and enhance exhibitions and programming through the NEH Infrastructure and Capacity Building Challenge Grant; and• Expand Museum collaboration with University academic departments and regional art community. These should include exploring the possibility of developing specialized academic programs, increase participation with Chinati and Judd Foundations, and others in the region, to positively impact student academic experiences and the Museum's regional relevance. Operational Management: Oversee plans for, and achievement of, operational goals including those for curatorial and collections management, exhibitions and education programming, internal and external event management, fundraising and marketing, facilities management, volunteer management, IT and technology services, and retail operations. Financial Management• Direct and be accountable for the Museum's finances by establishing, overseeing and managing operational and program budgets and expenditures ensuring the integrity & completeness of financial information systems, processes, internal controls & reporting.• Collaborate with the University's Finance Office and key staff to plan for and provide realistic and achievable financial goals and budgets that meet strategic and programmatic objectives.• Make certain that timely and accurate financial reporting and program outcomes are readily provided to University leadership and key staff members regularly, and to the DirectorsAdvisory Council, as requested.• Ensure compliance with all applicable federal, state & local laws & regulations. Development:• Partner with the SRSU Development Office to design and execute coordinated fundraising strategies that encompass general operating and program support, membership, sponsorships and special events garnering philanthropic support from individuals, foundations, corporations and government agencies.• Be able to communicate well with donors to help secure contributions and work with the Directors Advisory Council to support their efforts to secure contributed revenue for MoBB.• Manage a Development, Membership & Marketing Manager to expand the annual giving and membership efforts of the Museum to ensure that contributed income is increased and sustainable. Marketing & Communications:• Help guide the organization's marketing and communications providing effective and regular communications to internal and external stakeholders.• The Director is the principal spokesperson for MoBB and must proactively reinforce and articulate the mission internally and externally with all constituents (visitors, donors, members, educators, local and regional civic, cultural and business leaders, etc.).• Build and maintain effective ongoing, transparent communication with colleagues, students and faculty across University departments.• Work with the SRSU Office of University Communications to ensure Museum exhibitions, programs, event opportunities, etc. are regularly included in its outreach and marketing efforts including those to alumni, independent school districts, the tourism industry and other regionally prominent partners whose audiences align with the Museum, i.e., Big Bend National Park, the Chinati Foundation, etc.• Develop close working relationships with key local institutions and individuals including the City of Alpine, and important community organizations in Alpine and the surrounding region.• Explore partnership initiatives that are consistent with MoBB's mission, vision and values. Staff Leadership:• Provide effective leadership to ensure MoBB staff and volunteers are equipped and motivated to successfully discharge their responsibilities, consistent with the goals and budget guidelines set.• Ensure that the Museum is 'right sized' and that it has the staff needed to grow both in stature and revenue.• Manage staff in adherence with sound human resources practices and guidelines and in accordance with SRSU policies.• Identify professional development needs of staff and seek avenues to support those needs.• Effectively develop and maintain staff accountability for meeting metrics and building capacity to take on new challenges. Supervisory Responsibilities:• Must be highly self-motivated and able to work independently while also serving as an effective team leader and team player.• Must be able to carry out supervisory responsibilities of a team in accordance with the Museum's and the University's policies and applicable federal, state and municipal laws.• Recruit and train employees to build, motivate, and retain ahigh performing team.• Accurately evaluate performance.• Address personnel complaints swiftly.• Resolve problems fairly. StoreManagement:• Oversee the operations of the Museum store across areas of inventory procurement, efficiency, profitability, and customer experience.• The Director, in collaboration with the Office and Gift Shop Coordinator, should set long term goals for enhancing the retail enterprise resulting in improved profitability to support the mission. Volunteer Relations:• Recognize and publicly acknowledge the essential role played by volunteers in MoBB's operations.• Support and originate recruitment initiatives that strengthen and grow the volunteer base.• Ensure that training is meaningful and appropriate, that the volunteer experience is a favorable one, and that volunteer loyalty to the organization grows. DirectorsAdvisoryCouncilRelations:• Work with Council members to ensure strong partner relationships that will increase interest and involvement in Museum programs and initiatives and attract new members who bring talent and contributions to the organization.• Maintain a transparent relationship with the Council regarding all aspects of the operation alerting it on a timely basis regarding any issues, opportunities, or challenges. Other duties as assigned.SupervisionReceived: Position reports to Vice President for University Advancement. Given: Supervises museum staff including staff, students and community volunteers. Working Conditions While performing the duties of this job, the employee is frequently required to stand; walk long distances; sit; lift heavy objects; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell click apply for full job details
Job Title: Director, Customer Centricity- Vaccines Location: Morristown, NJ About the Job Our organization in North America is growing fast, and we're always looking for talented professionals to join our Commercial Operations team. Our Commercial Operations team aims for excellence. We offer a diverse and dynamic environment that's growing at a pace. Over the next two years, we aim to increase our US business by $ 1 billion. The Customer Experience team at Sanofi Vaccines plays a vital role in ensuring customer satisfaction and smooth operations. The organization is committed to significantly modernizing our processes and providing seamless service to our customers. After a SAP/ERP implementation, the time is now right to improve our customer experience. The Customer Experience team's mission is to deliver excellent support and solutions while delighting our customers. The Director, Customer Centricity, will be responsible for championing our internal customer efforts. This role will own the vision, strategy, technology, and execution for the customer experience. You'll apply Lean and Six Sigma principles to design processes, remove friction, and drive measurable growth, all while ensuring our technology stack supports scalability and efficiency. From day one, you'll be the leading customer advocate, identifying and improving Moments that Matter, setting up Listening Posts to gather real-time insights, and aligning the customer experience with retention, revenue growth, and long-term success. If you excel at turning ambiguity into structure - and know how to leverage technology to enhance customer outcomes - this role is ideal for you. This role will be a crucial part of a transformation and modernization journey as the business unit and company undergo significant changes. We provide opportunities for learning, growth, career advancement, and a diverse, fulfilling career in the US or worldwide. We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering over 500 million vaccine doses annually. Across various countries, our talented teams are exploring new technologies to protect people and foster healthy communities. We pursue the miracles of science every day, aiming to make a real impact on millions of patients worldwide Main Responsibilities: Develop a customer experience roadmap tied directly to revenue, retention, and growth goals. Implement and optimize CX technologies, including CRM, VoC platforms, analytics dashboards, and customer communication tools. Combine customer data from various sources to get a complete picture of the customer journey. Apply Lean and Six Sigma to design efficient, scalable processes and technology. Identify key moments in the customer journey affecting loyalty and spending. Refine these interactions to boost business outcomes, using Lean improvements and automation where suitable. Implement feedback channels like surveys, social listening, and communities. Use Listening Posts and technology for real-time insights. Create a "You Said, We Did" process for closure. Apply Six Sigma to identify causes and prioritize improvements. Partner with Sales to link CX improvements to renewal, upsell, and advocacy programs. Use analytics tools to measure and report the financial impact of CX initiatives. Automate and improve NPS, CSAT, CES, and retention metrics to inform decision-making. Boost customer retention and lifetime value to drive growth. Help drive digital transformation initiatives to enhance customer interactions Deliver measurable cost savings or revenue gains through Lean/Six Sigma and technology improvements, reduce defects and friction points in key customer moments. Create a tech-enabled Listening Post that offers actionable, impactful insights. About You Required Qualifications: Bachelor's degree required, degree in Business, Marketing, Analytics, Statistics, or related field preferable 8+ years in customer experience, customer success, product management, or service leadership, with proven hands-on execution. Experience building CX functions or programs from scratch Six Sigma Green Belt or Black Belt certification (or equivalent experience). Strong technology expertise - CRM systems (e.g., Salesforce, HubSpot), VoC platforms (e.g., Medallia, Qualtrics), analytics tools (e.g., Tableau, Power BI), and automation platforms. Proven ability to integrate customer data across platforms for a single source of truth. Deep knowledge of Lean methodologies, journey mapping, and root cause analysis. Resourceful, self-driven, and comfortable working without a large team. Cross-functional experience in a matrix organization. Preferred Qualifications: Experience with customer experience consultancy. Master's degree preferred. Language Excellent English written and verbal Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/20/2025
Full time
Job Title: Director, Customer Centricity- Vaccines Location: Morristown, NJ About the Job Our organization in North America is growing fast, and we're always looking for talented professionals to join our Commercial Operations team. Our Commercial Operations team aims for excellence. We offer a diverse and dynamic environment that's growing at a pace. Over the next two years, we aim to increase our US business by $ 1 billion. The Customer Experience team at Sanofi Vaccines plays a vital role in ensuring customer satisfaction and smooth operations. The organization is committed to significantly modernizing our processes and providing seamless service to our customers. After a SAP/ERP implementation, the time is now right to improve our customer experience. The Customer Experience team's mission is to deliver excellent support and solutions while delighting our customers. The Director, Customer Centricity, will be responsible for championing our internal customer efforts. This role will own the vision, strategy, technology, and execution for the customer experience. You'll apply Lean and Six Sigma principles to design processes, remove friction, and drive measurable growth, all while ensuring our technology stack supports scalability and efficiency. From day one, you'll be the leading customer advocate, identifying and improving Moments that Matter, setting up Listening Posts to gather real-time insights, and aligning the customer experience with retention, revenue growth, and long-term success. If you excel at turning ambiguity into structure - and know how to leverage technology to enhance customer outcomes - this role is ideal for you. This role will be a crucial part of a transformation and modernization journey as the business unit and company undergo significant changes. We provide opportunities for learning, growth, career advancement, and a diverse, fulfilling career in the US or worldwide. We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering over 500 million vaccine doses annually. Across various countries, our talented teams are exploring new technologies to protect people and foster healthy communities. We pursue the miracles of science every day, aiming to make a real impact on millions of patients worldwide Main Responsibilities: Develop a customer experience roadmap tied directly to revenue, retention, and growth goals. Implement and optimize CX technologies, including CRM, VoC platforms, analytics dashboards, and customer communication tools. Combine customer data from various sources to get a complete picture of the customer journey. Apply Lean and Six Sigma to design efficient, scalable processes and technology. Identify key moments in the customer journey affecting loyalty and spending. Refine these interactions to boost business outcomes, using Lean improvements and automation where suitable. Implement feedback channels like surveys, social listening, and communities. Use Listening Posts and technology for real-time insights. Create a "You Said, We Did" process for closure. Apply Six Sigma to identify causes and prioritize improvements. Partner with Sales to link CX improvements to renewal, upsell, and advocacy programs. Use analytics tools to measure and report the financial impact of CX initiatives. Automate and improve NPS, CSAT, CES, and retention metrics to inform decision-making. Boost customer retention and lifetime value to drive growth. Help drive digital transformation initiatives to enhance customer interactions Deliver measurable cost savings or revenue gains through Lean/Six Sigma and technology improvements, reduce defects and friction points in key customer moments. Create a tech-enabled Listening Post that offers actionable, impactful insights. About You Required Qualifications: Bachelor's degree required, degree in Business, Marketing, Analytics, Statistics, or related field preferable 8+ years in customer experience, customer success, product management, or service leadership, with proven hands-on execution. Experience building CX functions or programs from scratch Six Sigma Green Belt or Black Belt certification (or equivalent experience). Strong technology expertise - CRM systems (e.g., Salesforce, HubSpot), VoC platforms (e.g., Medallia, Qualtrics), analytics tools (e.g., Tableau, Power BI), and automation platforms. Proven ability to integrate customer data across platforms for a single source of truth. Deep knowledge of Lean methodologies, journey mapping, and root cause analysis. Resourceful, self-driven, and comfortable working without a large team. Cross-functional experience in a matrix organization. Preferred Qualifications: Experience with customer experience consultancy. Master's degree preferred. Language Excellent English written and verbal Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Job Title: Director, Customer Centricity- Vaccines Location: Morristown, NJ About the Job Our organization in North America is growing fast, and we're always looking for talented professionals to join our Commercial Operations team. Our Commercial Operations team aims for excellence. We offer a diverse and dynamic environment that's growing at a pace. Over the next two years, we aim to increase our US business by $ 1 billion. The Customer Experience team at Sanofi Vaccines plays a vital role in ensuring customer satisfaction and smooth operations. The organization is committed to significantly modernizing our processes and providing seamless service to our customers. After a SAP/ERP implementation, the time is now right to improve our customer experience. The Customer Experience team's mission is to deliver excellent support and solutions while delighting our customers. The Director, Customer Centricity, will be responsible for championing our internal customer efforts. This role will own the vision, strategy, technology, and execution for the customer experience. You'll apply Lean and Six Sigma principles to design processes, remove friction, and drive measurable growth, all while ensuring our technology stack supports scalability and efficiency. From day one, you'll be the leading customer advocate, identifying and improving Moments that Matter, setting up Listening Posts to gather real-time insights, and aligning the customer experience with retention, revenue growth, and long-term success. If you excel at turning ambiguity into structure - and know how to leverage technology to enhance customer outcomes - this role is ideal for you. This role will be a crucial part of a transformation and modernization journey as the business unit and company undergo significant changes. We provide opportunities for learning, growth, career advancement, and a diverse, fulfilling career in the US or worldwide. We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering over 500 million vaccine doses annually. Across various countries, our talented teams are exploring new technologies to protect people and foster healthy communities. We pursue the miracles of science every day, aiming to make a real impact on millions of patients worldwide Main Responsibilities: Develop a customer experience roadmap tied directly to revenue, retention, and growth goals. Implement and optimize CX technologies, including CRM, VoC platforms, analytics dashboards, and customer communication tools. Combine customer data from various sources to get a complete picture of the customer journey. Apply Lean and Six Sigma to design efficient, scalable processes and technology. Identify key moments in the customer journey affecting loyalty and spending. Refine these interactions to boost business outcomes, using Lean improvements and automation where suitable. Implement feedback channels like surveys, social listening, and communities. Use Listening Posts and technology for real-time insights. Create a "You Said, We Did" process for closure. Apply Six Sigma to identify causes and prioritize improvements. Partner with Sales to link CX improvements to renewal, upsell, and advocacy programs. Use analytics tools to measure and report the financial impact of CX initiatives. Automate and improve NPS, CSAT, CES, and retention metrics to inform decision-making. Boost customer retention and lifetime value to drive growth. Help drive digital transformation initiatives to enhance customer interactions Deliver measurable cost savings or revenue gains through Lean/Six Sigma and technology improvements, reduce defects and friction points in key customer moments. Create a tech-enabled Listening Post that offers actionable, impactful insights. About You Required Qualifications: Bachelor's degree required, degree in Business, Marketing, Analytics, Statistics, or related field preferable 8+ years in customer experience, customer success, product management, or service leadership, with proven hands-on execution. Experience building CX functions or programs from scratch Six Sigma Green Belt or Black Belt certification (or equivalent experience). Strong technology expertise - CRM systems (e.g., Salesforce, HubSpot), VoC platforms (e.g., Medallia, Qualtrics), analytics tools (e.g., Tableau, Power BI), and automation platforms. Proven ability to integrate customer data across platforms for a single source of truth. Deep knowledge of Lean methodologies, journey mapping, and root cause analysis. Resourceful, self-driven, and comfortable working without a large team. Cross-functional experience in a matrix organization. Preferred Qualifications: Experience with customer experience consultancy. Master's degree preferred. Language Excellent English written and verbal Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/20/2025
Full time
Job Title: Director, Customer Centricity- Vaccines Location: Morristown, NJ About the Job Our organization in North America is growing fast, and we're always looking for talented professionals to join our Commercial Operations team. Our Commercial Operations team aims for excellence. We offer a diverse and dynamic environment that's growing at a pace. Over the next two years, we aim to increase our US business by $ 1 billion. The Customer Experience team at Sanofi Vaccines plays a vital role in ensuring customer satisfaction and smooth operations. The organization is committed to significantly modernizing our processes and providing seamless service to our customers. After a SAP/ERP implementation, the time is now right to improve our customer experience. The Customer Experience team's mission is to deliver excellent support and solutions while delighting our customers. The Director, Customer Centricity, will be responsible for championing our internal customer efforts. This role will own the vision, strategy, technology, and execution for the customer experience. You'll apply Lean and Six Sigma principles to design processes, remove friction, and drive measurable growth, all while ensuring our technology stack supports scalability and efficiency. From day one, you'll be the leading customer advocate, identifying and improving Moments that Matter, setting up Listening Posts to gather real-time insights, and aligning the customer experience with retention, revenue growth, and long-term success. If you excel at turning ambiguity into structure - and know how to leverage technology to enhance customer outcomes - this role is ideal for you. This role will be a crucial part of a transformation and modernization journey as the business unit and company undergo significant changes. We provide opportunities for learning, growth, career advancement, and a diverse, fulfilling career in the US or worldwide. We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering over 500 million vaccine doses annually. Across various countries, our talented teams are exploring new technologies to protect people and foster healthy communities. We pursue the miracles of science every day, aiming to make a real impact on millions of patients worldwide Main Responsibilities: Develop a customer experience roadmap tied directly to revenue, retention, and growth goals. Implement and optimize CX technologies, including CRM, VoC platforms, analytics dashboards, and customer communication tools. Combine customer data from various sources to get a complete picture of the customer journey. Apply Lean and Six Sigma to design efficient, scalable processes and technology. Identify key moments in the customer journey affecting loyalty and spending. Refine these interactions to boost business outcomes, using Lean improvements and automation where suitable. Implement feedback channels like surveys, social listening, and communities. Use Listening Posts and technology for real-time insights. Create a "You Said, We Did" process for closure. Apply Six Sigma to identify causes and prioritize improvements. Partner with Sales to link CX improvements to renewal, upsell, and advocacy programs. Use analytics tools to measure and report the financial impact of CX initiatives. Automate and improve NPS, CSAT, CES, and retention metrics to inform decision-making. Boost customer retention and lifetime value to drive growth. Help drive digital transformation initiatives to enhance customer interactions Deliver measurable cost savings or revenue gains through Lean/Six Sigma and technology improvements, reduce defects and friction points in key customer moments. Create a tech-enabled Listening Post that offers actionable, impactful insights. About You Required Qualifications: Bachelor's degree required, degree in Business, Marketing, Analytics, Statistics, or related field preferable 8+ years in customer experience, customer success, product management, or service leadership, with proven hands-on execution. Experience building CX functions or programs from scratch Six Sigma Green Belt or Black Belt certification (or equivalent experience). Strong technology expertise - CRM systems (e.g., Salesforce, HubSpot), VoC platforms (e.g., Medallia, Qualtrics), analytics tools (e.g., Tableau, Power BI), and automation platforms. Proven ability to integrate customer data across platforms for a single source of truth. Deep knowledge of Lean methodologies, journey mapping, and root cause analysis. Resourceful, self-driven, and comfortable working without a large team. Cross-functional experience in a matrix organization. Preferred Qualifications: Experience with customer experience consultancy. Master's degree preferred. Language Excellent English written and verbal Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Equal Opportunity and Nondiscrimination Statement In addition to its commitment to a harassment-free educational and working environment, the College is an equal employment opportunity employer. The College is committed to a policy of equal employment opportunities for all applicants and employees and complies with all applicable state and federal laws on the matter. The College does not unlawfully discriminate on the basis of race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other category protected by law. The College also prohibits the harassment of any employee on any of these bases. Location: Claremont, CA Job Posting Title: Assistant Director, Mgrublian Center for Human Rights Job Details and Requirement: BASIC FUNCTION The Assistant Director of the Mgrublian Center for Human Rights assists the Director of the Center in the development and implementation of the strategic plan, annual programs, fund raising, and supervision of a full and/or part-time administrative assistant, students, fellows, and visiting scholars who are compensated and/or in-residence at the Center. The Assistant Director performs a wide range of managerial and administrative functions. This position represents the Center at the College, in interactions with the Center's advisory board, at campus programs and offsite at professional meetings. The Assistant Director manages the daily operations of the Center and serves as a liaison to the advisory board, CMC faculty, staff and students. DESCRIPTIONS OF DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS: Reporting to the Director of the Mgrublian Center for Human Rights, the Assistant Director works independently to perform the following essential duties and responsibilities: Supervise support staff at the Center including one full-time administrative assistant, research fellows, student volunteers and student employees. For the fellows, this involves development of research objectives, and review of research analysis in consultation with the Director. For the students, this involves mentoring undergraduate research assistants representing a broad range of socioeconomic backgrounds, political opinions, genders, races, ethnicities, nationalities, sexual orientations, and religions and managing and evaluating their work. For the administrative assistant, this involves assigning tasks, on the spot training and providing regular feedback. Act as a deputy to the Director, aiding the Director at the Center's biannual board meetings and facilitating programmatic and fundraising work. At times this will also include interfacing with the public at events, maintaining relationships with prospective donors and existing benefactors. Oversee the implementation of the strategic plan and make recommendations for changes to the plan as needed. Maintain communications with current and prospective board members. Through research and data analysis, identify new members in consultation with the Director and various related CMC offices (Advancement, Alumni & Parent Engagement, etc.) and aid in the vetting and nomination process. In consultation with the Director, develop the agenda and supervise the collation and distribution of meeting materials for board meetings. Assist with fundraising by providing research and analysis to the Director about grant opportunities and other potential sources of funding for the Center. Assist the Director to manage key programs of the Center such as the internships, which entails establishing partnerships and negotiating contracts with leading human rights organizations (including securing MOUs with partners), soliciting and reviewing applications, interviewing students, and assisting with their placement at appropriate NGOS and other agencies. Approve student budgets and administer stipend and travel payments. Working with the Director and Center faculty affiliates, correspond with students and internship managers and support the students' reintegration on campus. Assist in the implementation of new programs such as film festivals, conferences, lecture series, academic travel, partnerships with human rights organizations, collaborations with other campus centers and institutes, student research projects, task forces and invitational scholars. With Director and Associate Dean of the Faculty for Research, meet annually with the CMC Treasurer's Office to project upcoming fiscal year budgets and regularly advise the Director about the annual budget and make recommendations for allocations. Liaise with faculty teaching in the human rights sequence, and advise students about satisfying requirements for the sequence. Maintain all financial records for the Center including tracking purchases, accounts payable, travel expenses and payroll for student assistants. Prepare budget forecasts for approval and prepare final budget reports for the Director and Advisory Board. Prepare annual reports, donor (stewardship) updates and other communications as requested by CMC Office of Strategic Communications & Marketing. Supervise staff (including students) to ensure the Center's website is current and disseminate publicity materials, brochures, newsletters and other related documents. Manage logistics of student research and other special projects and initiatives including the Amnesty Chapter, Center Task Forces and human rights legal assistants. Exercise judgment in frequent independent decisions regarding requests for information from the general public, press, students, faculty and staff. Handle sensitive and confidential materials with discretion. In consultation with the Director, oversee administrative operations of the Center. Set priorities and determine procedures for own workload. Delegate tasks to students and administrative assistants where appropriate. Manage the Center's library space and digital and print resources. Edit scholarly documents on behalf of the Center and help prepare such materials for publication. Consult with the College Office of Institutional Philanthropy and Sponsored Research to identify potential grant opportunities and assist with drafting and submitting applications for foundational funding. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. The successful candidate will also be able to perform the following essential functions: Take and follow directions. Work cooperatively with others. Receive and respond appropriately to constructive criticism. Display a positive attitude. Balance multiple tasks and priorities. Performs other essential duties and tasks specific to the position. QUALIFICATION STANDARDS & SKILLLS EDUCATION: Bachelor's degree or equivalent combination of education and experience is required. Master's degree is preferred and highly desirable. ABD or postgraduates are encouraged to apply. EXPERIENCE: Three to four years of related experience in the fields of human rights, Holocaust and genocide studies and program administration, preferably at an institution of higher learning or research institute. International experience preferred. Two to three years supervisory experience preferred. REQUIRED KNOWLEDGE, SKILLS and ABILITIES: Individual must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of knowledge skills and abilities. Must have exceptional organizational ability. Must have exceptional supervisory ability. Must be able to work independently, manage own schedule, and meet deadlines. Must have excellent writing, communication, research, technical, and problem solving skills. Must have a strong background in managing a budget and overseeing financial matters related to Center operations. Must be proficient in the following applications/abilities: Word, Excel, PowerPoint, Adobe Publishing suite, WordPress web design, Localist, and Workday. Requires high level of commitment and experience. Must have a genuine commitment to continual learning and creative problem solving. Knowledge of major trends and developments in the field of human rights is preferred. Knowledge of the policies and procedures of the College is preferred. OTHER HOURS: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday through Friday. Holiday, weekend and evening work hours may be required. Travel may be required. Regular hours may vary due to needs of the College or division. LICENSES: A valid driver's license or equivalent alternate form of transportation to off-site meetings and events is required. A valid driver's license is required to drive College-owned vehicles and the ability to be insured under the College's authorized driver's policy. CLASSIFICATION AND STATUS: This is a regular, full-time, 12-month, exempt, benefits eligible position. Supervisor - AB1825 Yes Mandatory Reporter - CA Penal Code: Yes . click apply for full job details
10/20/2025
Full time
Equal Opportunity and Nondiscrimination Statement In addition to its commitment to a harassment-free educational and working environment, the College is an equal employment opportunity employer. The College is committed to a policy of equal employment opportunities for all applicants and employees and complies with all applicable state and federal laws on the matter. The College does not unlawfully discriminate on the basis of race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other category protected by law. The College also prohibits the harassment of any employee on any of these bases. Location: Claremont, CA Job Posting Title: Assistant Director, Mgrublian Center for Human Rights Job Details and Requirement: BASIC FUNCTION The Assistant Director of the Mgrublian Center for Human Rights assists the Director of the Center in the development and implementation of the strategic plan, annual programs, fund raising, and supervision of a full and/or part-time administrative assistant, students, fellows, and visiting scholars who are compensated and/or in-residence at the Center. The Assistant Director performs a wide range of managerial and administrative functions. This position represents the Center at the College, in interactions with the Center's advisory board, at campus programs and offsite at professional meetings. The Assistant Director manages the daily operations of the Center and serves as a liaison to the advisory board, CMC faculty, staff and students. DESCRIPTIONS OF DUTIES AND RESPONSIBILITIES ESSENTIAL FUNCTIONS: Reporting to the Director of the Mgrublian Center for Human Rights, the Assistant Director works independently to perform the following essential duties and responsibilities: Supervise support staff at the Center including one full-time administrative assistant, research fellows, student volunteers and student employees. For the fellows, this involves development of research objectives, and review of research analysis in consultation with the Director. For the students, this involves mentoring undergraduate research assistants representing a broad range of socioeconomic backgrounds, political opinions, genders, races, ethnicities, nationalities, sexual orientations, and religions and managing and evaluating their work. For the administrative assistant, this involves assigning tasks, on the spot training and providing regular feedback. Act as a deputy to the Director, aiding the Director at the Center's biannual board meetings and facilitating programmatic and fundraising work. At times this will also include interfacing with the public at events, maintaining relationships with prospective donors and existing benefactors. Oversee the implementation of the strategic plan and make recommendations for changes to the plan as needed. Maintain communications with current and prospective board members. Through research and data analysis, identify new members in consultation with the Director and various related CMC offices (Advancement, Alumni & Parent Engagement, etc.) and aid in the vetting and nomination process. In consultation with the Director, develop the agenda and supervise the collation and distribution of meeting materials for board meetings. Assist with fundraising by providing research and analysis to the Director about grant opportunities and other potential sources of funding for the Center. Assist the Director to manage key programs of the Center such as the internships, which entails establishing partnerships and negotiating contracts with leading human rights organizations (including securing MOUs with partners), soliciting and reviewing applications, interviewing students, and assisting with their placement at appropriate NGOS and other agencies. Approve student budgets and administer stipend and travel payments. Working with the Director and Center faculty affiliates, correspond with students and internship managers and support the students' reintegration on campus. Assist in the implementation of new programs such as film festivals, conferences, lecture series, academic travel, partnerships with human rights organizations, collaborations with other campus centers and institutes, student research projects, task forces and invitational scholars. With Director and Associate Dean of the Faculty for Research, meet annually with the CMC Treasurer's Office to project upcoming fiscal year budgets and regularly advise the Director about the annual budget and make recommendations for allocations. Liaise with faculty teaching in the human rights sequence, and advise students about satisfying requirements for the sequence. Maintain all financial records for the Center including tracking purchases, accounts payable, travel expenses and payroll for student assistants. Prepare budget forecasts for approval and prepare final budget reports for the Director and Advisory Board. Prepare annual reports, donor (stewardship) updates and other communications as requested by CMC Office of Strategic Communications & Marketing. Supervise staff (including students) to ensure the Center's website is current and disseminate publicity materials, brochures, newsletters and other related documents. Manage logistics of student research and other special projects and initiatives including the Amnesty Chapter, Center Task Forces and human rights legal assistants. Exercise judgment in frequent independent decisions regarding requests for information from the general public, press, students, faculty and staff. Handle sensitive and confidential materials with discretion. In consultation with the Director, oversee administrative operations of the Center. Set priorities and determine procedures for own workload. Delegate tasks to students and administrative assistants where appropriate. Manage the Center's library space and digital and print resources. Edit scholarly documents on behalf of the Center and help prepare such materials for publication. Consult with the College Office of Institutional Philanthropy and Sponsored Research to identify potential grant opportunities and assist with drafting and submitting applications for foundational funding. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. The successful candidate will also be able to perform the following essential functions: Take and follow directions. Work cooperatively with others. Receive and respond appropriately to constructive criticism. Display a positive attitude. Balance multiple tasks and priorities. Performs other essential duties and tasks specific to the position. QUALIFICATION STANDARDS & SKILLLS EDUCATION: Bachelor's degree or equivalent combination of education and experience is required. Master's degree is preferred and highly desirable. ABD or postgraduates are encouraged to apply. EXPERIENCE: Three to four years of related experience in the fields of human rights, Holocaust and genocide studies and program administration, preferably at an institution of higher learning or research institute. International experience preferred. Two to three years supervisory experience preferred. REQUIRED KNOWLEDGE, SKILLS and ABILITIES: Individual must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of knowledge skills and abilities. Must have exceptional organizational ability. Must have exceptional supervisory ability. Must be able to work independently, manage own schedule, and meet deadlines. Must have excellent writing, communication, research, technical, and problem solving skills. Must have a strong background in managing a budget and overseeing financial matters related to Center operations. Must be proficient in the following applications/abilities: Word, Excel, PowerPoint, Adobe Publishing suite, WordPress web design, Localist, and Workday. Requires high level of commitment and experience. Must have a genuine commitment to continual learning and creative problem solving. Knowledge of major trends and developments in the field of human rights is preferred. Knowledge of the policies and procedures of the College is preferred. OTHER HOURS: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday through Friday. Holiday, weekend and evening work hours may be required. Travel may be required. Regular hours may vary due to needs of the College or division. LICENSES: A valid driver's license or equivalent alternate form of transportation to off-site meetings and events is required. A valid driver's license is required to drive College-owned vehicles and the ability to be insured under the College's authorized driver's policy. CLASSIFICATION AND STATUS: This is a regular, full-time, 12-month, exempt, benefits eligible position. Supervisor - AB1825 Yes Mandatory Reporter - CA Penal Code: Yes . click apply for full job details
Rise is an award-winning, full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing. We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture. General Purpose of Job: The Associate Director, Connections Strategy , leads the development of audience-first, insight-driven communications strategies that solve real business problems. You're responsible for translating human insight and cultural signals into strategic ideas that drive brand and business growth across paid, owned, and earned ecosystems. This role balances strategic ownership with team mentorship. You will be a key voice in client relationships, driving clarity around where, how, and why to show up, and ensuring strategies are both inspired and actionable. This is a dynamic, fast-paced opportunity for someone who thrives in a collaborative environment. The ideal candidate is resourceful, a quick learner, solution-oriented, and proactive in delivering top-tier results to client needs. Key Responsibilities: Lead Strategic Communications Development: Translate audience insight into actionable, integrated communication strategies that drive measurable business outcomes across paid, owned, and earned channels. Uncover Growth Opportunities: Conduct rigorous business and audience analyses using first-, third-, and syndicated data sources to shape client strategy and forecast market potential. Champion Media Ecosystem Thinking: Define the role of each media channel within a connected experience, providing strategic guidance on investment, optimization, and cross-channel coordination. Elevate Tool and Platform Usage: Drive adoption and effective use of strategic planning tools (e.g., Quad's Tech Stack, MRI/Simmons), mentoring teams on best practices and application. Integrate Strategy Across Functions: Collaborate with media, analytics, and creative teams to ensure strategy is substantiated by data, reflected in creative, and aligned across all touchpoints. Identify & Activate Key Messaging Moments: Map consumer receptivity across the journey, leading the development of frameworks that inform messaging, timing, and contextual alignment. Deliver Thought Leadership: Anticipate cultural, category, and media shifts-translating change into forward-thinking POVs, trend analyses, and strategic implications for clients and teams. Guide Client Strategy & Relationships: Serve as a senior strategic voice in client engagements, clearly articulating rationale behind audience segmentation, channel planning, and messaging strategy. Drive Operational Excellence: Partner with leadership to refine processes, tools, and team workflows that improve efficiency, quality, and consistency of strategic output. Lead & Mentor Teams: Manage and develop junior strategists, fostering growth, accountability, and a high standard of strategic thinking and client service. Support Business Development: Lead the strategic development of pitch responses, contribute to proposal writing and final presentations, and help drive agency growth initiatives. Education: Bachelor's degree (communications, marketing, advertising, or business preferred). Experience: A history of supporting the development of holistic communications planning strategies 5-7 years of communications planning, connections planning or account planning experience Certificates, Licenses, Registrations: Formal AI training is preferred Knowledge, Skills & Abilities: Fluent in relevant principles of human behavior and a command of the ever-evolving marketing communications ecosystem Understanding of the principles of advertising, marketing and media. A basic knowledge of disciplines underlying these principles, i.e., psychology, economics, journalism Knowledge of the dynamics of paid, earned and owned media - how each media element performs alone, how they perform together and how they are constantly changing Employees can be expected to be paid an annualized salary range of $119,650 - $150,430, based on variations in knowledge, skills, experience and market conditions. Rise and Quad are proud to be an equal opportunity employers. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.
10/20/2025
Full time
Rise is an award-winning, full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing. We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture. General Purpose of Job: The Associate Director, Connections Strategy , leads the development of audience-first, insight-driven communications strategies that solve real business problems. You're responsible for translating human insight and cultural signals into strategic ideas that drive brand and business growth across paid, owned, and earned ecosystems. This role balances strategic ownership with team mentorship. You will be a key voice in client relationships, driving clarity around where, how, and why to show up, and ensuring strategies are both inspired and actionable. This is a dynamic, fast-paced opportunity for someone who thrives in a collaborative environment. The ideal candidate is resourceful, a quick learner, solution-oriented, and proactive in delivering top-tier results to client needs. Key Responsibilities: Lead Strategic Communications Development: Translate audience insight into actionable, integrated communication strategies that drive measurable business outcomes across paid, owned, and earned channels. Uncover Growth Opportunities: Conduct rigorous business and audience analyses using first-, third-, and syndicated data sources to shape client strategy and forecast market potential. Champion Media Ecosystem Thinking: Define the role of each media channel within a connected experience, providing strategic guidance on investment, optimization, and cross-channel coordination. Elevate Tool and Platform Usage: Drive adoption and effective use of strategic planning tools (e.g., Quad's Tech Stack, MRI/Simmons), mentoring teams on best practices and application. Integrate Strategy Across Functions: Collaborate with media, analytics, and creative teams to ensure strategy is substantiated by data, reflected in creative, and aligned across all touchpoints. Identify & Activate Key Messaging Moments: Map consumer receptivity across the journey, leading the development of frameworks that inform messaging, timing, and contextual alignment. Deliver Thought Leadership: Anticipate cultural, category, and media shifts-translating change into forward-thinking POVs, trend analyses, and strategic implications for clients and teams. Guide Client Strategy & Relationships: Serve as a senior strategic voice in client engagements, clearly articulating rationale behind audience segmentation, channel planning, and messaging strategy. Drive Operational Excellence: Partner with leadership to refine processes, tools, and team workflows that improve efficiency, quality, and consistency of strategic output. Lead & Mentor Teams: Manage and develop junior strategists, fostering growth, accountability, and a high standard of strategic thinking and client service. Support Business Development: Lead the strategic development of pitch responses, contribute to proposal writing and final presentations, and help drive agency growth initiatives. Education: Bachelor's degree (communications, marketing, advertising, or business preferred). Experience: A history of supporting the development of holistic communications planning strategies 5-7 years of communications planning, connections planning or account planning experience Certificates, Licenses, Registrations: Formal AI training is preferred Knowledge, Skills & Abilities: Fluent in relevant principles of human behavior and a command of the ever-evolving marketing communications ecosystem Understanding of the principles of advertising, marketing and media. A basic knowledge of disciplines underlying these principles, i.e., psychology, economics, journalism Knowledge of the dynamics of paid, earned and owned media - how each media element performs alone, how they perform together and how they are constantly changing Employees can be expected to be paid an annualized salary range of $119,650 - $150,430, based on variations in knowledge, skills, experience and market conditions. Rise and Quad are proud to be an equal opportunity employers. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.
