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Clinical Research Operations Director-GCC
InsideHigherEd Augusta, Georgia
Clinical Research Operations Director-GCC Job ID: 283612 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Georgia Cancer Center is on a mission for providing industry-leading cancer research and care that benefits patients locally and globally. Our ultimate goal is to eradicate cancer and we are proudly making progress every day. When we say patient care is a priority, we mean it. We assemble custom teams of field experts to address each individual's unique needs. The research and innovations developed at the Georgia Cancer Center ultimately influence the global network of cancer care. Our team fights for far more than just Georgians. The learnings achieved through the care of local patients has wide-reaching implications for creating tomorrow's standard of cancer care. Through facilitating first-in-the-nation trials and growing a depth of understanding only available through a multidisciplinary approach, the Georgia Cancer Center team is equipped to deliver treatment advancements that will be applied in facilities across the world. The team offers a proving ground that paves the way for patients in other areas to have access to new options. Job Summary The Director Clinical Research Operations Is responsible for defining the clinical research strategy for Georgia Cancer Center-Augusta University, aligning research operations with the strategy, vision, and mission of the organization. The Director is responsible for ensuring the clinical research infrastructure provides efficient, compliant, and customer service-oriented support to meet the needs of the research community. The Director will work to create a culture of collaboration and financial sustainability to attract sponsors and external collaborators. The Director works cooperatively with administration and physician and faculty leadership, maintaining open communication with respect to clinical research strategy and infrastructure support. The Director provides strategic direction for all activities associated with clinical research programs and services provided centrally, as well as providing oversight for all clinical research activities provided locally, to ensure that clinical research is conducted in compliance with all applicable laws, regulations, and institutional policies. The Director sets direction for developing and implementing unified policies, procedures, and education and training for investigators and staff conducting clinical research. Responsibilities The responsibilities include, but are not limited to: STRATEGIC PLANNING Responsible for the overall strategic direction of research operations with an overall aim of establishing best-In-class clinical research Infrastructure and operations Assists In institutional and new business development (e.g., increased utilization of research services, recruitment of pharmaceutical sponsored studies, improved capabilities to enhance NIH awards) Promotes customer service through the development and implementation of programs and quality standards Defines goals and objectives related to clinical research administration. Directs the development of metrics and reports to demonstrate achievement of identified goals. Submits quarterly reports to the leadership team Contributes to planning and development of infrastructure support to meet strategic goals Collaborates with other research administration, ancillary, and support departments and participates in institutional initiatives to enhance overall research operations across the research enterprise. PROFESSIONAL DEVELOPMENT Oversees staff and evaluates performance against communicated expectations and competencies; mentors, coaches, counsels, and disciplines staff; develops professional growth opportunities Develops and applies a competency framework for research staff aligned to a clear professional ladder Develops and enforces quality and productivity standards through use of performance metrics, compliance with policies and procedures, and use of systems Maintains staff by recruiting, selecting, and onboarding employees Oversees development and deployment of training and education opportunities for the clinical research community Serves as the liaison with Human Resources in all staff related issues, Including recruitment, retention, and professional development opportunities. OPERATIONS Provides fiscal management oversight for research activities across the research portfolio. Monitors monthly utilization and budgetary allocations; assesses resource needs based on utilization analysis and projections Implements and enforces use of policies and procedures to ensure consistent and quality conduct of research. Ensures IT systems are utilized to maximize efficiencies, including targeting opportunities to integrate systems; oversees implementations and Integrations of systems for clinical research administration Serves as an expert resource to researchers for research processes and exhibits sound problem-solving skills Applies expert knowledge of regulatory requirements ICH, FDA, GCP, institutional and departmental, etc.) to research operations Coordinates with investigators to ensure timely, high quality customer service and compliance with internal policies and external regulatory agencies Holds research staff accountable for maintaining internal controls, accuracy, policy compliance, and high-level interpersonal service PROCESS IMPROVEMENT AND QUALITY ASSURANCE Implements and ensures efficient processes for research activities. Monitors effectiveness and fiscal integrity Provides strategic leadership and ensures alignment of policies and procedures to technology systems Oversees quality assurance activities across clinical research operations Systematically measures collected data and uses data, quality assurance, and customer feedback as part of continuous process Improvement; designs, plans and delegates new initiatives Oversees the development, implementation, and updating of SOPs to ensure consistent, safe and efficient management of clinical trials and continuous Improvement. Represents 1he GCC on Institutional committees and task forces. Serves as liaison to advance clinical trial interests. Performs other duties as assigned. Required Qualifications Educational Requirements Advanced degree from an accredited college or university in a related discipline (MHA, MBA, MSN). Required Experience Ten years of progressive management experience in clinical research operations. Knowledge, Skills, & Abilities SKILLS: Demonstrated organization, leadership, and management skills, including change leadership that enables self and others to align to, plan for, lead through, and embrace changes. Strategic thinking and entrepreneurial spirit that anticipates the impact of technological, social, and economic trends on the institution and the role of the research enterprise in a major teaching hospital and university setting. Effective interpersonal and communication skills with the ability to effectively lead and manage a team and engage resources in a complex, decentralized environment. Record of accomplishment working with faculty and institutional administration. . click apply for full job details
10/21/2025
Full time
Clinical Research Operations Director-GCC Job ID: 283612 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information The Georgia Cancer Center is on a mission for providing industry-leading cancer research and care that benefits patients locally and globally. Our ultimate goal is to eradicate cancer and we are proudly making progress every day. When we say patient care is a priority, we mean it. We assemble custom teams of field experts to address each individual's unique needs. The research and innovations developed at the Georgia Cancer Center ultimately influence the global network of cancer care. Our team fights for far more than just Georgians. The learnings achieved through the care of local patients has wide-reaching implications for creating tomorrow's standard of cancer care. Through facilitating first-in-the-nation trials and growing a depth of understanding only available through a multidisciplinary approach, the Georgia Cancer Center team is equipped to deliver treatment advancements that will be applied in facilities across the world. The team offers a proving ground that paves the way for patients in other areas to have access to new options. Job Summary The Director Clinical Research Operations Is responsible for defining the clinical research strategy for Georgia Cancer Center-Augusta University, aligning research operations with the strategy, vision, and mission of the organization. The Director is responsible for ensuring the clinical research infrastructure provides efficient, compliant, and customer service-oriented support to meet the needs of the research community. The Director will work to create a culture of collaboration and financial sustainability to attract sponsors and external collaborators. The Director works cooperatively with administration and physician and faculty leadership, maintaining open communication with respect to clinical research strategy and infrastructure support. The Director provides strategic direction for all activities associated with clinical research programs and services provided centrally, as well as providing oversight for all clinical research activities provided locally, to ensure that clinical research is conducted in compliance with all applicable laws, regulations, and institutional policies. The Director sets direction for developing and implementing unified policies, procedures, and education and training for investigators and staff conducting clinical research. Responsibilities The responsibilities include, but are not limited to: STRATEGIC PLANNING Responsible for the overall strategic direction of research operations with an overall aim of establishing best-In-class clinical research Infrastructure and operations Assists In institutional and new business development (e.g., increased utilization of research services, recruitment of pharmaceutical sponsored studies, improved capabilities to enhance NIH awards) Promotes customer service through the development and implementation of programs and quality standards Defines goals and objectives related to clinical research administration. Directs the development of metrics and reports to demonstrate achievement of identified goals. Submits quarterly reports to the leadership team Contributes to planning and development of infrastructure support to meet strategic goals Collaborates with other research administration, ancillary, and support departments and participates in institutional initiatives to enhance overall research operations across the research enterprise. PROFESSIONAL DEVELOPMENT Oversees staff and evaluates performance against communicated expectations and competencies; mentors, coaches, counsels, and disciplines staff; develops professional growth opportunities Develops and applies a competency framework for research staff aligned to a clear professional ladder Develops and enforces quality and productivity standards through use of performance metrics, compliance with policies and procedures, and use of systems Maintains staff by recruiting, selecting, and onboarding employees Oversees development and deployment of training and education opportunities for the clinical research community Serves as the liaison with Human Resources in all staff related issues, Including recruitment, retention, and professional development opportunities. OPERATIONS Provides fiscal management oversight for research activities across the research portfolio. Monitors monthly utilization and budgetary allocations; assesses resource needs based on utilization analysis and projections Implements and enforces use of policies and procedures to ensure consistent and quality conduct of research. Ensures IT systems are utilized to maximize efficiencies, including targeting opportunities to integrate systems; oversees implementations and Integrations of systems for clinical research administration Serves as an expert resource to researchers for research processes and exhibits sound problem-solving skills Applies expert knowledge of regulatory requirements ICH, FDA, GCP, institutional and departmental, etc.) to research operations Coordinates with investigators to ensure timely, high quality customer service and compliance with internal policies and external regulatory agencies Holds research staff accountable for maintaining internal controls, accuracy, policy compliance, and high-level interpersonal service PROCESS IMPROVEMENT AND QUALITY ASSURANCE Implements and ensures efficient processes for research activities. Monitors effectiveness and fiscal integrity Provides strategic leadership and ensures alignment of policies and procedures to technology systems Oversees quality assurance activities across clinical research operations Systematically measures collected data and uses data, quality assurance, and customer feedback as part of continuous process Improvement; designs, plans and delegates new initiatives Oversees the development, implementation, and updating of SOPs to ensure consistent, safe and efficient management of clinical trials and continuous Improvement. Represents 1he GCC on Institutional committees and task forces. Serves as liaison to advance clinical trial interests. Performs other duties as assigned. Required Qualifications Educational Requirements Advanced degree from an accredited college or university in a related discipline (MHA, MBA, MSN). Required Experience Ten years of progressive management experience in clinical research operations. Knowledge, Skills, & Abilities SKILLS: Demonstrated organization, leadership, and management skills, including change leadership that enables self and others to align to, plan for, lead through, and embrace changes. Strategic thinking and entrepreneurial spirit that anticipates the impact of technological, social, and economic trends on the institution and the role of the research enterprise in a major teaching hospital and university setting. Effective interpersonal and communication skills with the ability to effectively lead and manage a team and engage resources in a complex, decentralized environment. Record of accomplishment working with faculty and institutional administration. . click apply for full job details
Director of Nuclear Reactor Program (NRP)
InsideHigherEd Raleigh, North Carolina
Posting Number: PG194206EP Internal Recruitment : No Working Title: Director of Nuclear Reactor Program (NRP) Anticipated Hiring Range: Commensurate with rank, education, and experience Work Schedule: Monday - Friday, 8 am - 5 pm; and/or may be varied Hours as Needed Job Location: Raleigh, NC Department : Nuclear Engineering About the Department: The Nuclear Engineering Department at NC State is one of the premier nuclear engineering departments in the United States and home to the first university-based nuclear reactor for teaching and research. The department has a rich and varied research portfolio organized into four major tracks: (1) radiation and radioisotope engineering including nuclear security, (2) fission engineering, (3) plasma and fusion engineering, and (4) cross-cutting areas including nuclear computational science and nuclear materials science. The Nuclear Reactor Program operates a 1 MW pool-type reactor PULSTAR and it houses world class facilities such as neutron diffraction and imaging, and positron annihilation spectrometer. Over the years, the Department's academic and research programs both at the undergraduate and graduate levels have made significant impacts at the national and international stage. The Department continues to build on its rich and unique history through dynamic leadership roles in the Consortium for Advanced Simulation of LWRs (CASL) and the Consortium for Nonproliferation Enabling Capabilities (CNEC). CASL is funded as an energy hub through the Department of Energy (DOE) for developing science-based modeling and simulation technology for predicting and improving the performance of nuclear reactors. CNEC is supported by the National Nuclear Security Administration (NNSA) to develop critical technologies for meeting the grand challenges of nuclear non-proliferation. Student and faculty strength has continued to increase over the past decade and opportunities exist for continued growth. For more information on the organizational unit please see: Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical , Dental , and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties: The Department of Nuclear Engineering at North Carolina State University invites applications for the position of Director of the Nuclear Reactor Program (NRP). The Director will hold the rank of Associate Professor or Full Professor with tenure and will contribute in the realms of teaching, research, and professional service. As such, the appointment duties include research, service, and instruction duties in the department are scaled according to the apportionment of the appointment. As NRP director, the candidate responsibilities include: 1.) oversee day-to-day operations to maintain facility excellence in research, teaching, and outreach, 2.) interface with regulatory agencies such as university environmental health and safety (EHS) and the U.S. Nuclear Regulatory Commission (NRC), 3.) manage the NRP as an accessible facility to internal and external users to leverage the unique capabilities of NCSU's Pulstar reactor and adjacent facilities, and 4.) identify and implement new capabilities to enhance NRP's capacity for discovery and application in the coming decades. The Department of Nuclear Engineering at North Carolina State University, the only nuclear engineering program in the State of North Carolina and one of the premier stand-alone departments with one of the most utilized university nuclear test/research reactor in the United States, offers undergraduate and graduate degrees in Nuclear Engineering ( ). Through collaborative efforts with various stakeholders, the department is increasing its footprint on the national and global levels in both advanced nuclear energy systems and nuclear science and engineering applications in emerging areas. This position targets both the anticipated growth of advanced nuclear technologies (internationally, domestically in general, and in the State of North Carolina in particular). The State of North Carolina has adopted a new energy policy ( House Bill 951 ) with an accelerated clean energy strategy to complete the transition to net-zero by 2050 by including nuclear energy as part of the clean energy mix. North Carolina is committed to supporting engineering education and research in the state (a state legislative initiative named Engineering North Carolina's Future ) by expanding the College of Engineering at North Carolina State University to meet the rapidly growing needs of talents with advanced engineering skills in emerging areas. The selected candidate is expected to strengthen the Department of Nuclear Engineering as well as to build synergies with other departments and colleges at NCSU for interdisciplinary activities within emerging engineering clusters in broad categories (e.g., interconnectivity, automation, machine learning, and real-time data). The applicant should have the ability to build an externally funded research program as well as to demonstrate outstanding research and scholarship through peer-reviewed publications and technical presentations. The positions also entail teaching both undergraduate-level and graduate-level courses and supervising graduate students. Applicants must have a Ph.D. (or equivalent) degree in Nuclear Engineering, other Engineering fields, or Natural Sciences such as Physics, Chemistry, etc. We are seeking applicants who have strong interdisciplinary interests and who can collaborate across engineering and science disciplines. Review of applications will begin on August and will continue until the position is filled. Applicants are encouraged to submit their application materials before this date. Applications must be submitted electronically through the North Carolina State University portal. Other Responsibilities: Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities. Minimum Education and Experience: Candidates shall possess a doctoral degree in nuclear engineering or a related field and credentials to be appointed at the rank of Associate Professor or Full Professor with tenure in the department. Other Required Qualifications: Extensive experience in nuclear reactor physics and engineering and neutron science and applications. Preferred Qualifications: Experience in the management of nuclear facilities is desirable. Required License(s) or Certification(s): No specific license or certification is required. Valid NC Driver's License required: No Commercial Driver's License required: No Job Open Date: 08/22/2025 Anticipated Close Date: Open Until Filled Special Instructions to Applicants: Application materials should include a curriculum vita, letter of intent, a statement of research, and a statement of teaching philosophy, as well as a list of three professional references. Position Number: Position Type: EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.00 Appointment: 12 Month Recurring Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events: Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Evacuations/Natural Hazards, Other Department ID: 141101 - Nuclear Engineering EEO: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at or . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify . click apply for full job details
10/21/2025
Full time
Posting Number: PG194206EP Internal Recruitment : No Working Title: Director of Nuclear Reactor Program (NRP) Anticipated Hiring Range: Commensurate with rank, education, and experience Work Schedule: Monday - Friday, 8 am - 5 pm; and/or may be varied Hours as Needed Job Location: Raleigh, NC Department : Nuclear Engineering About the Department: The Nuclear Engineering Department at NC State is one of the premier nuclear engineering departments in the United States and home to the first university-based nuclear reactor for teaching and research. The department has a rich and varied research portfolio organized into four major tracks: (1) radiation and radioisotope engineering including nuclear security, (2) fission engineering, (3) plasma and fusion engineering, and (4) cross-cutting areas including nuclear computational science and nuclear materials science. The Nuclear Reactor Program operates a 1 MW pool-type reactor PULSTAR and it houses world class facilities such as neutron diffraction and imaging, and positron annihilation spectrometer. Over the years, the Department's academic and research programs both at the undergraduate and graduate levels have made significant impacts at the national and international stage. The Department continues to build on its rich and unique history through dynamic leadership roles in the Consortium for Advanced Simulation of LWRs (CASL) and the Consortium for Nonproliferation Enabling Capabilities (CNEC). CASL is funded as an energy hub through the Department of Energy (DOE) for developing science-based modeling and simulation technology for predicting and improving the performance of nuclear reactors. CNEC is supported by the National Nuclear Security Administration (NNSA) to develop critical technologies for meeting the grand challenges of nuclear non-proliferation. Student and faculty strength has continued to increase over the past decade and opportunities exist for continued growth. For more information on the organizational unit please see: Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical , Dental , and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties: The Department of Nuclear Engineering at North Carolina State University invites applications for the position of Director of the Nuclear Reactor Program (NRP). The Director will hold the rank of Associate Professor or Full Professor with tenure and will contribute in the realms of teaching, research, and professional service. As such, the appointment duties include research, service, and instruction duties in the department are scaled according to the apportionment of the appointment. As NRP director, the candidate responsibilities include: 1.) oversee day-to-day operations to maintain facility excellence in research, teaching, and outreach, 2.) interface with regulatory agencies such as university environmental health and safety (EHS) and the U.S. Nuclear Regulatory Commission (NRC), 3.) manage the NRP as an accessible facility to internal and external users to leverage the unique capabilities of NCSU's Pulstar reactor and adjacent facilities, and 4.) identify and implement new capabilities to enhance NRP's capacity for discovery and application in the coming decades. The Department of Nuclear Engineering at North Carolina State University, the only nuclear engineering program in the State of North Carolina and one of the premier stand-alone departments with one of the most utilized university nuclear test/research reactor in the United States, offers undergraduate and graduate degrees in Nuclear Engineering ( ). Through collaborative efforts with various stakeholders, the department is increasing its footprint on the national and global levels in both advanced nuclear energy systems and nuclear science and engineering applications in emerging areas. This position targets both the anticipated growth of advanced nuclear technologies (internationally, domestically in general, and in the State of North Carolina in particular). The State of North Carolina has adopted a new energy policy ( House Bill 951 ) with an accelerated clean energy strategy to complete the transition to net-zero by 2050 by including nuclear energy as part of the clean energy mix. North Carolina is committed to supporting engineering education and research in the state (a state legislative initiative named Engineering North Carolina's Future ) by expanding the College of Engineering at North Carolina State University to meet the rapidly growing needs of talents with advanced engineering skills in emerging areas. The selected candidate is expected to strengthen the Department of Nuclear Engineering as well as to build synergies with other departments and colleges at NCSU for interdisciplinary activities within emerging engineering clusters in broad categories (e.g., interconnectivity, automation, machine learning, and real-time data). The applicant should have the ability to build an externally funded research program as well as to demonstrate outstanding research and scholarship through peer-reviewed publications and technical presentations. The positions also entail teaching both undergraduate-level and graduate-level courses and supervising graduate students. Applicants must have a Ph.D. (or equivalent) degree in Nuclear Engineering, other Engineering fields, or Natural Sciences such as Physics, Chemistry, etc. We are seeking applicants who have strong interdisciplinary interests and who can collaborate across engineering and science disciplines. Review of applications will begin on August and will continue until the position is filled. Applicants are encouraged to submit their application materials before this date. Applications must be submitted electronically through the North Carolina State University portal. Other Responsibilities: Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities. Minimum Education and Experience: Candidates shall possess a doctoral degree in nuclear engineering or a related field and credentials to be appointed at the rank of Associate Professor or Full Professor with tenure in the department. Other Required Qualifications: Extensive experience in nuclear reactor physics and engineering and neutron science and applications. Preferred Qualifications: Experience in the management of nuclear facilities is desirable. Required License(s) or Certification(s): No specific license or certification is required. Valid NC Driver's License required: No Commercial Driver's License required: No Job Open Date: 08/22/2025 Anticipated Close Date: Open Until Filled Special Instructions to Applicants: Application materials should include a curriculum vita, letter of intent, a statement of research, and a statement of teaching philosophy, as well as a list of three professional references. Position Number: Position Type: EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.00 Appointment: 12 Month Recurring Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events: Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Evacuations/Natural Hazards, Other Department ID: 141101 - Nuclear Engineering EEO: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at or . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify . click apply for full job details
Associate Vice President for Development
InsideHigherEd San Jose, California
Job no: 552289 Work type: Management (MPP) Location: San José Categories: MPP, At-Will, Fundraising & Alumni Relations, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) Job Summary The Associate Vice President (AVP) for Development is a key member of the University Advancement leadership team and an active participant in making strategic decisions affecting fundraising. The AVP for Development ensures administrative oversight of the University's major gifts, planned giving, corporate and foundation fundraising. Working closely in collaboration with and reporting to the Vice President for University Advancement, the incumbent fosters a collaborative team culture and establishes metrics for success. Leading by example, the AVP will effectively cultivate and successfully solicit a select portfolio of prospects and donors capable of making transformational contributions to the institution. The AVP will be the lead principal gifts officer for the university, working to cultivate, solicit, close, and steward prospective donors with the capacity to make commitments of $1 million and above. This role will drive gifts for general university purposes as well as those designated for a specific school, institute, campaign priority or other part of San José State University. The position will be essential to catalyzing lead donor support in the readiness and pre-launch phases of university campaigns. Key Responsibilities In collaboration with the Vice President for University Advancement (VPUA) and senior leaders within the division, develop and implement a comprehensive fundraising strategy for the university that reflects ambitious year-over-year growth Lead complex and high-level donor solicitations, working closely with the VPUA and university leadership to align donor interests with the university's mission and strategic plan Drive presidential engagement with donors and prospective donors Lead regular donor strategy and outreach planning meetings with the president and University Advancement leadership Partner with the Associate Vice President for Advancement Strategy and Campaigns to translate campaign strategy into actionable fundraising plans. Determine viable fundraising plans, help identify appropriate donors, and work across teams to implement solicitation strategies for each major donor Serve as the division's liaison to Facilities Development and Operations (FD&O) to monitor and steward the development of capital projects with philanthropic funding or capacity for donor support Meet with college deans and other faculty to ensure appropriate levels of fundraising support and coordination are in place across the division. Facilitate annual and quarterly fundraising strategy reviews with deans and development officers to assess progress and make modifications to ensure annual dollar targets are met Assume primary leadership in developing or reviewing fundraising plans of any campus college, school, institute, center or unit Provide coaching to Major Gifts, Corporate and Foundations Relations, and Planned Giving teams and supervise team leaders. Directly supervise additional staff as needed Manage recruitment, development, evaluation, retention, professional development and team building of all development staff within the AVP's purview Plan and coordinate monthly cross-team meetings for all development and frontline staff Set and manage fundraiser performance metrics and goals in alignment with division-wide fundraising strategy, fundraising team goals, and annual college/unit fundraising targets Ensure all fundraisers are observing University fundraising policies, standards and procedures Set and review allocation of personnel and financial resources to achieve unit goals Manage annual budget preparation and forecasting for the unit Review written prospect strategies, proposals, informational materials, gift illustrations and other materials for all major gift prospects Ensure regular review of the process on each strategy Read, review and approve all memoranda of understanding for gift agreements with donors Knowledge, Skills & Abilities Knowledge of fundraising programs, including individual, planned, corporate, and foundation gifts, with a proven track record of success in identifying, cultivating, soliciting, and stewarding six- to eight-figure gifts Knowledge of and commitment to using technology and data to support the growth of advancement programs Demonstrated ability to lead and manage teams with multiple sets of expectations and competing priorities Proven skills in managing long-range strategic fundraising and day-to-day operations creatively and effectively Demonstrated organizational skills in budget management, staff supervision, and professional development Unquestionable integrity and a commitment to professional ethics, with the ability to responsibly handle sensitive and confidential information High level of comfort and effectiveness working with high-net-worth individuals, business executives, community leaders, and prominent individuals Exceptional negotiation skills and political savvy to navigate a complex academic environment Strong communication skills, both oral and written, with the ability to create compelling cases for support and adapt to changing priorities A creative problem-solver with strong critical thinking and analytical skills, who can interpret data and draw valid conclusions The credibility and sound judgment to engage, inspire, motivate, and persuade staff, faculty, university administrators, donors, and volunteers Ability to communicate with constituents in a professional and respectful manner Required Qualifications Baccalaureate degree from an accredited four-year college or university Minimum of ten years of experience with at least seven to ten years serving at the director level or above; a background of progressively increased responsibility in a comprehensive and sophisticated fundraising program, including supervisory experience Experience developing donor centric solicitation strategies leading to closing major and/or principal gifts Evidence of strong written communication skills; ability to write clearly and persuasively Preferred Qualifications Advanced Degree Experience with metrics-driven major-gift fundraising programs and capital or comprehensive campaigns in a college or university environment Substantial experience as a front-line fundraiser including personal success in closing six and seven-figure gifts Experience in recruiting, training, leading, and evaluating staff engaged in major-gift fundraising Experience with all elements required for fundraising program success, including goal setting, target donor development, prospect cultivation, donor research, gift solicitation, acknowledgement, and stewardship Experience working with foundation management, reporting requirements, and governing board processes and support requirements Experience engaging and supporting university and/or academic leadership in their fundraising efforts including outreach, cultivation and solicitation Track record of success with blended outright and planned gifts Compensation Classification: Administrator IV Anticipated Hiring Range: $15,834/month CSU Salary Range: $10,106/month - $32,441/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: October 12, 2025 through October 26, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at and questions may be sent to . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. . click apply for full job details
10/21/2025
Full time
Job no: 552289 Work type: Management (MPP) Location: San José Categories: MPP, At-Will, Fundraising & Alumni Relations, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) Job Summary The Associate Vice President (AVP) for Development is a key member of the University Advancement leadership team and an active participant in making strategic decisions affecting fundraising. The AVP for Development ensures administrative oversight of the University's major gifts, planned giving, corporate and foundation fundraising. Working closely in collaboration with and reporting to the Vice President for University Advancement, the incumbent fosters a collaborative team culture and establishes metrics for success. Leading by example, the AVP will effectively cultivate and successfully solicit a select portfolio of prospects and donors capable of making transformational contributions to the institution. The AVP will be the lead principal gifts officer for the university, working to cultivate, solicit, close, and steward prospective donors with the capacity to make commitments of $1 million and above. This role will drive gifts for general university purposes as well as those designated for a specific school, institute, campaign priority or other part of San José State University. The position will be essential to catalyzing lead donor support in the readiness and pre-launch phases of university campaigns. Key Responsibilities In collaboration with the Vice President for University Advancement (VPUA) and senior leaders within the division, develop and implement a comprehensive fundraising strategy for the university that reflects ambitious year-over-year growth Lead complex and high-level donor solicitations, working closely with the VPUA and university leadership to align donor interests with the university's mission and strategic plan Drive presidential engagement with donors and prospective donors Lead regular donor strategy and outreach planning meetings with the president and University Advancement leadership Partner with the Associate Vice President for Advancement Strategy and Campaigns to translate campaign strategy into actionable fundraising plans. Determine viable fundraising plans, help identify appropriate donors, and work across teams to implement solicitation strategies for each major donor Serve as the division's liaison to Facilities Development and Operations (FD&O) to monitor and steward the development of capital projects with philanthropic funding or capacity for donor support Meet with college deans and other faculty to ensure appropriate levels of fundraising support and coordination are in place across the division. Facilitate annual and quarterly fundraising strategy reviews with deans and development officers to assess progress and make modifications to ensure annual dollar targets are met Assume primary leadership in developing or reviewing fundraising plans of any campus college, school, institute, center or unit Provide coaching to Major Gifts, Corporate and Foundations Relations, and Planned Giving teams and supervise team leaders. Directly supervise additional staff as needed Manage recruitment, development, evaluation, retention, professional development and team building of all development staff within the AVP's purview Plan and coordinate monthly cross-team meetings for all development and frontline staff Set and manage fundraiser performance metrics and goals in alignment with division-wide fundraising strategy, fundraising team goals, and annual college/unit fundraising targets Ensure all fundraisers are observing University fundraising policies, standards and procedures Set and review allocation of personnel and financial resources to achieve unit goals Manage annual budget preparation and forecasting for the unit Review written prospect strategies, proposals, informational materials, gift illustrations and other materials for all major gift prospects Ensure regular review of the process on each strategy Read, review and approve all memoranda of understanding for gift agreements with donors Knowledge, Skills & Abilities Knowledge of fundraising programs, including individual, planned, corporate, and foundation gifts, with a proven track record of success in identifying, cultivating, soliciting, and stewarding six- to eight-figure gifts Knowledge of and commitment to using technology and data to support the growth of advancement programs Demonstrated ability to lead and manage teams with multiple sets of expectations and competing priorities Proven skills in managing long-range strategic fundraising and day-to-day operations creatively and effectively Demonstrated organizational skills in budget management, staff supervision, and professional development Unquestionable integrity and a commitment to professional ethics, with the ability to responsibly handle sensitive and confidential information High level of comfort and effectiveness working with high-net-worth individuals, business executives, community leaders, and prominent individuals Exceptional negotiation skills and political savvy to navigate a complex academic environment Strong communication skills, both oral and written, with the ability to create compelling cases for support and adapt to changing priorities A creative problem-solver with strong critical thinking and analytical skills, who can interpret data and draw valid conclusions The credibility and sound judgment to engage, inspire, motivate, and persuade staff, faculty, university administrators, donors, and volunteers Ability to communicate with constituents in a professional and respectful manner Required Qualifications Baccalaureate degree from an accredited four-year college or university Minimum of ten years of experience with at least seven to ten years serving at the director level or above; a background of progressively increased responsibility in a comprehensive and sophisticated fundraising program, including supervisory experience Experience developing donor centric solicitation strategies leading to closing major and/or principal gifts Evidence of strong written communication skills; ability to write clearly and persuasively Preferred Qualifications Advanced Degree Experience with metrics-driven major-gift fundraising programs and capital or comprehensive campaigns in a college or university environment Substantial experience as a front-line fundraiser including personal success in closing six and seven-figure gifts Experience in recruiting, training, leading, and evaluating staff engaged in major-gift fundraising Experience with all elements required for fundraising program success, including goal setting, target donor development, prospect cultivation, donor research, gift solicitation, acknowledgement, and stewardship Experience working with foundation management, reporting requirements, and governing board processes and support requirements Experience engaging and supporting university and/or academic leadership in their fundraising efforts including outreach, cultivation and solicitation Track record of success with blended outright and planned gifts Compensation Classification: Administrator IV Anticipated Hiring Range: $15,834/month CSU Salary Range: $10,106/month - $32,441/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: October 12, 2025 through October 26, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at and questions may be sent to . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. . click apply for full job details
Human Resources Director
ARC Document Solutions San Francisco, California
Human Resources Director ? San Francisco Bay Area ?️ Industry: Print & Color Graphics ? Employment Type: Full-Time On-Site/Hybrid ? Compensation: $150K-$175K (DOE & market) + Bonus + Benefits About Us ARC Document Solutions ( ) is a global leader in digital printing and technology services , dedicated to helping businesses promote their brand and streamline access to critical information. With over 140 service centers worldwide - spanning the USA, Canada, UK, UAE, India, and China - we proudly serve more than 60,000 customers , including some of the world's most renowned brands. Our 1,400 team members deliver top-tier service across industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology . With a software development group of 150 engineers based in India, we continuously innovate to provide cutting-edge solutions. Over the years, ARC has integrated more than 170 leading digital printing companies in the U.S., creating a resilient and customer-focused organization that values excellence, innovation, and responsiveness . Our visual color graphics division, Riot Creative Imaging ( ) , specializes in immersive environmental graphics and sustainable printing solutions that transform spaces and experiences. Operating since 1990 as a certified minority-owned company, ARC takes pride in its heritage and commitment to quality and creativity. Explore our visual graphics portfolio here: Riot Creative Imaging Projects The Opportunity We're looking for an experienced and strategic Human Resources Director to lead our company-wide HR function and drive organizational success through people. You'll manage a team of 15 HR professionals and oversee Employee Relations, Compliance, HR Administration, Recruiting, and Employee Programs across multiple locations. If you're a hands-on leader who thrives in a fast-paced, production-oriented environment , this is a chance to make a major impact while shaping the future of our workforce. What You'll Do Compliance & HR Operations Ensure compliance with all federal, state, and local employment laws. Maintain and update HR policies and reporting systems. Manage benefits programs, safety initiatives, and workers' compensation. Leadership & Strategy Lead, mentor, and develop a high-performing HR team across production, design, sales, and administrative operations. Partner with executives to align HR strategies with business goals. Foster a culture of accountability, innovation, and growth. Design HR programs that strengthen engagement, retention, and career development. Employee Relations Oversee employee relations to ensure consistency and fairness. Advise managers on performance management and conflict resolution. Conduct workplace investigations with professionalism and discretion. Support change management and organizational communications. Recruiting & Talent Acquisition Direct full-cycle recruiting across multiple departments. Partner with leaders to forecast hiring needs and build strong pipelines. Strengthen the employer brand and candidate experience. Cultivate relationships with schools, agencies, and networks. Employee Programs & Development Lead programs that promote engagement, recognition, and leadership development. Identify training needs and design targeted development initiatives. Build communication channels that reinforce company culture. What You Bring Bachelor's degree in HR, Business Administration, or related field. 10+ years of progressive HR experience, including 5+ years leading a team. Background supporting manufacturing, printing, or production operations preferred. Strong knowledge of employment law, compliance, and recruiting. Proven record building programs that boost engagement and retention. Excellent leadership, communication, and problem-solving skills. SHRM-SCP or SPHR certification a plus. Why You'll Love Working Here Lead the HR function for a respected, global industry leader . Partner with a collaborative, forward-thinking leadership team . Help shape the company's culture, talent strategy, and employee experience . Competitive pay, bonus potential, and a comprehensive benefits package. Ready to Join Us? If you're a forward-thinking HR leader who thrives in a fast-moving environment and enjoys building teams and programs that truly make an impact - we'd love to hear from you. ? Apply today with your resume and a brief cover letter outlining your experience and leadership philosophy. PM20 PI08f2892f6-
10/21/2025
Full time
Human Resources Director ? San Francisco Bay Area ?️ Industry: Print & Color Graphics ? Employment Type: Full-Time On-Site/Hybrid ? Compensation: $150K-$175K (DOE & market) + Bonus + Benefits About Us ARC Document Solutions ( ) is a global leader in digital printing and technology services , dedicated to helping businesses promote their brand and streamline access to critical information. With over 140 service centers worldwide - spanning the USA, Canada, UK, UAE, India, and China - we proudly serve more than 60,000 customers , including some of the world's most renowned brands. Our 1,400 team members deliver top-tier service across industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology . With a software development group of 150 engineers based in India, we continuously innovate to provide cutting-edge solutions. Over the years, ARC has integrated more than 170 leading digital printing companies in the U.S., creating a resilient and customer-focused organization that values excellence, innovation, and responsiveness . Our visual color graphics division, Riot Creative Imaging ( ) , specializes in immersive environmental graphics and sustainable printing solutions that transform spaces and experiences. Operating since 1990 as a certified minority-owned company, ARC takes pride in its heritage and commitment to quality and creativity. Explore our visual graphics portfolio here: Riot Creative Imaging Projects The Opportunity We're looking for an experienced and strategic Human Resources Director to lead our company-wide HR function and drive organizational success through people. You'll manage a team of 15 HR professionals and oversee Employee Relations, Compliance, HR Administration, Recruiting, and Employee Programs across multiple locations. If you're a hands-on leader who thrives in a fast-paced, production-oriented environment , this is a chance to make a major impact while shaping the future of our workforce. What You'll Do Compliance & HR Operations Ensure compliance with all federal, state, and local employment laws. Maintain and update HR policies and reporting systems. Manage benefits programs, safety initiatives, and workers' compensation. Leadership & Strategy Lead, mentor, and develop a high-performing HR team across production, design, sales, and administrative operations. Partner with executives to align HR strategies with business goals. Foster a culture of accountability, innovation, and growth. Design HR programs that strengthen engagement, retention, and career development. Employee Relations Oversee employee relations to ensure consistency and fairness. Advise managers on performance management and conflict resolution. Conduct workplace investigations with professionalism and discretion. Support change management and organizational communications. Recruiting & Talent Acquisition Direct full-cycle recruiting across multiple departments. Partner with leaders to forecast hiring needs and build strong pipelines. Strengthen the employer brand and candidate experience. Cultivate relationships with schools, agencies, and networks. Employee Programs & Development Lead programs that promote engagement, recognition, and leadership development. Identify training needs and design targeted development initiatives. Build communication channels that reinforce company culture. What You Bring Bachelor's degree in HR, Business Administration, or related field. 10+ years of progressive HR experience, including 5+ years leading a team. Background supporting manufacturing, printing, or production operations preferred. Strong knowledge of employment law, compliance, and recruiting. Proven record building programs that boost engagement and retention. Excellent leadership, communication, and problem-solving skills. SHRM-SCP or SPHR certification a plus. Why You'll Love Working Here Lead the HR function for a respected, global industry leader . Partner with a collaborative, forward-thinking leadership team . Help shape the company's culture, talent strategy, and employee experience . Competitive pay, bonus potential, and a comprehensive benefits package. Ready to Join Us? If you're a forward-thinking HR leader who thrives in a fast-moving environment and enjoys building teams and programs that truly make an impact - we'd love to hear from you. ? Apply today with your resume and a brief cover letter outlining your experience and leadership philosophy. PM20 PI08f2892f6-
Director of AI & Machine Learning
Integrity Marketing Shared Services Center Dallas, Texas
About Us Integrity is an omnichannel insurtech company innovating insurance with a singular purpose: making insurance simpler and more human, so everyone can plan for the good days ahead! With billions in funding from HGGC, Harvest Partner, SilverLake, we leverage techniques that include predictive modeling, custom dynamic dashboards, next- best-action and behavior triggers, as well as other cutting-edge methods like natural language processing (NLP) to inform decision-making and streamline processes. Integrity has experienced significant growth in the past three years, increasing earnings more than 800%. We are an employee owned company, and are also incredibly proud of our women in leadership, from our C-Suite executives to our managing partners and more (women also make up 63% of our workforce!) We recognize the importance of having equal representation throughout our organization - and that starts at the top! Job Summary Join a dynamic and fast-paced environment where technology drives innovation in the insurance industry. As an omnichannel Insurtech company, we believe work should be meaningful, impactful, and enjoyable. You'll be working on one of the most exciting data and technology opportunities in the country while helping to change lives, including your own. The Director of AI & ML is a senior leadership role responsible for defining and executing the organization's enterprise-wide Artificial Intelligence (AI) strategy. This role will oversee the development, integration, and scaling of AI and machine learning (ML) initiatives to drive operational efficiency, business innovation, and competitive advantage across Integrity. The ideal candidate combines deep technical expertise with strategic acumen and the ability to collaborate across departments to ensure AI initiatives are aligned with business goals. Responsibilities Strategic Leadership: Define and lead the organization's enterprise AI strategy, aligned with broader digital transformation objectives. Identify, prioritize, and champion high-impact AI use cases across various business functions (e.g., technology, sales, distribution, operations, finance, marketing, risk). Drive AI adoption and digital innovation, transforming data into actionable insights and business outcomes. Collaborate with executive leadership to develop AI-driven business models and solutions. Program Oversight & Execution: Oversee a portfolio of AI/ML initiatives, from proof-of-concept to production at scale. Ensure proper governance, compliance, risk management, and ethical AI practices. Establish KPIs and success metrics to monitor the effectiveness and ROI of AI initiatives. Manage vendor relationships, including cloud providers, AI platforms, and consulting partners. Team Leadership & Talent Development: Build, lead, and mentor a high-performing team of data scientists, ML engineers, AI product managers, and analysts. Foster a culture of experimentation, agility, and responsible innovation. Support internal education and AI literacy across the enterprise to empower departments to leverage AI effectively. Architecture, Data & Technology: Partner with Data Engineering, IT, and Architecture teams to ensure scalable AI infrastructure, data pipelines, and model deployment frameworks. Champion the adoption of MLOps, responsible AI principles, and reusable AI assets and platforms. Keep abreast of emerging AI trends and technologies and evaluate their applicability to the business. Position Requirements (Knowledge, Skills, and Abilities) 10+ years of experience in Data platforms, AI, ML, or advanced analytics, with at least 5 years in a senior leadership or enterprise strategy role. Proven track record of delivering AI solutions that drive measurable business value. Experience working with cloud platforms (e.g., Azure, Snowflake, Databricks), AI/ML tools (e.g., PySpark, Ragas, mlflow, LangChain, etc), and enterprise data platforms. Deep understanding of AI/ML techniques (supervised/unsupervised learning, NLP, deep learning, generative AI). Strong knowledge of enterprise IT, data governance, architecture, and security standards. Exceptional communication and influence skills, with the ability to present complex topics to executive and non-technical audiences. Strategic thinker with strong business acumen and a collaborative mindset. Preferred Experience: Experience implementing Responsible AI frameworks or working within regulated industries (e.g., healthcare, finance, insurance). Familiarity with AI compliance (e.g., GDPR, CPRA) and explainable AI practices. Background in integrating generative AI solutions (e.g., large language models) in enterprise & sales workflows. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Science,
10/21/2025
Full time
About Us Integrity is an omnichannel insurtech company innovating insurance with a singular purpose: making insurance simpler and more human, so everyone can plan for the good days ahead! With billions in funding from HGGC, Harvest Partner, SilverLake, we leverage techniques that include predictive modeling, custom dynamic dashboards, next- best-action and behavior triggers, as well as other cutting-edge methods like natural language processing (NLP) to inform decision-making and streamline processes. Integrity has experienced significant growth in the past three years, increasing earnings more than 800%. We are an employee owned company, and are also incredibly proud of our women in leadership, from our C-Suite executives to our managing partners and more (women also make up 63% of our workforce!) We recognize the importance of having equal representation throughout our organization - and that starts at the top! Job Summary Join a dynamic and fast-paced environment where technology drives innovation in the insurance industry. As an omnichannel Insurtech company, we believe work should be meaningful, impactful, and enjoyable. You'll be working on one of the most exciting data and technology opportunities in the country while helping to change lives, including your own. The Director of AI & ML is a senior leadership role responsible for defining and executing the organization's enterprise-wide Artificial Intelligence (AI) strategy. This role will oversee the development, integration, and scaling of AI and machine learning (ML) initiatives to drive operational efficiency, business innovation, and competitive advantage across Integrity. The ideal candidate combines deep technical expertise with strategic acumen and the ability to collaborate across departments to ensure AI initiatives are aligned with business goals. Responsibilities Strategic Leadership: Define and lead the organization's enterprise AI strategy, aligned with broader digital transformation objectives. Identify, prioritize, and champion high-impact AI use cases across various business functions (e.g., technology, sales, distribution, operations, finance, marketing, risk). Drive AI adoption and digital innovation, transforming data into actionable insights and business outcomes. Collaborate with executive leadership to develop AI-driven business models and solutions. Program Oversight & Execution: Oversee a portfolio of AI/ML initiatives, from proof-of-concept to production at scale. Ensure proper governance, compliance, risk management, and ethical AI practices. Establish KPIs and success metrics to monitor the effectiveness and ROI of AI initiatives. Manage vendor relationships, including cloud providers, AI platforms, and consulting partners. Team Leadership & Talent Development: Build, lead, and mentor a high-performing team of data scientists, ML engineers, AI product managers, and analysts. Foster a culture of experimentation, agility, and responsible innovation. Support internal education and AI literacy across the enterprise to empower departments to leverage AI effectively. Architecture, Data & Technology: Partner with Data Engineering, IT, and Architecture teams to ensure scalable AI infrastructure, data pipelines, and model deployment frameworks. Champion the adoption of MLOps, responsible AI principles, and reusable AI assets and platforms. Keep abreast of emerging AI trends and technologies and evaluate their applicability to the business. Position Requirements (Knowledge, Skills, and Abilities) 10+ years of experience in Data platforms, AI, ML, or advanced analytics, with at least 5 years in a senior leadership or enterprise strategy role. Proven track record of delivering AI solutions that drive measurable business value. Experience working with cloud platforms (e.g., Azure, Snowflake, Databricks), AI/ML tools (e.g., PySpark, Ragas, mlflow, LangChain, etc), and enterprise data platforms. Deep understanding of AI/ML techniques (supervised/unsupervised learning, NLP, deep learning, generative AI). Strong knowledge of enterprise IT, data governance, architecture, and security standards. Exceptional communication and influence skills, with the ability to present complex topics to executive and non-technical audiences. Strategic thinker with strong business acumen and a collaborative mindset. Preferred Experience: Experience implementing Responsible AI frameworks or working within regulated industries (e.g., healthcare, finance, insurance). Familiarity with AI compliance (e.g., GDPR, CPRA) and explainable AI practices. Background in integrating generative AI solutions (e.g., large language models) in enterprise & sales workflows. About Integrity Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit . Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities. PandoLogic. Category:Science,
Capital One
Director, Technology (Portfolio Operations)
Capital One Dover, Delaware
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One Williamsburg, Virginia
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One Washington, Washington DC
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One York, Pennsylvania
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One Fredericksburg, Virginia
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One Charlottesville, Virginia
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One Salisbury, Maryland
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One Harrisonburg, Virginia
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One Norfolk, Virginia
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One Mc Lean, Virginia
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One Richmond, Virginia
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One Annapolis, Maryland
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One Newport News, Virginia
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One Petersburg, Virginia
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Director, Technology (Portfolio Operations)
Capital One Goochland, Virginia
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
10/20/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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