Print Music & E-Commerce Manager
Location: Memphis, TN Department: Director Services Reports To: Director Services Manager
About Amro Music
Amro Music is one of the nation's largest and most respected school music dealers, serving musicians, educators, and institutions across the Mid-South. We are dedicated to supporting music education and inspiring a lifelong love of music through outstanding service, knowledgeable staff, and a deep commitment to our community.
Position Summary
Amro Music is seeking an organized, detail-oriented, and musically knowledgeable Print Music & E-Commerce Manager to lead our print music department and own the online presentation of products across Amro's website. The ideal candidate combines strong organizational skills with the ability to maintain accurate, customer-ready product information both in-store and online. Experience in music, education, retail, or digital merchandising is preferred; print music content knowledge can be trained.
In this role, you will oversee print music inventory and purchasing, support educators and musicians, maintain online school store pages and product listings, and collaborate across departments to ensure our physical and digital storefronts deliver a consistent, professional, and educator-friendly experience.
Compensation & Benefits
• Pay starts at $19.00/hour plus commissions based on sales volume
• Benefits include health insurance, paid time off, 401(k), and more
Key Responsibilities
Inventory Management - Print Music
• Monitor inventory levels of sheet music, method books, and educational resources
• Place and track orders with publishers and distributors
• Conduct routine inventory audits and maintain accurate records
Customer & Educator Support
• Provide exceptional in-store and remote support for teachers and musicians
• Pull and prepare director orders for timely fulfillment
• Assist with special orders and curriculum requests
• Collaborate with educational representatives on school events and initiatives
Sales, Marketing & Merchandising
• Develop strategies to drive print music sales and engagement
• Maintain organized and appealing displays in-store and online
• Partner with marketing to promote print music in digital and in-store channels
Website & E-Commerce Management
• Maintain and update individual school store pages with director-approved accessories and materials
• Partner with Piano, Band, and Orchestra teams to ensure product info, pricing, and stock status are accurate for listed accessories and serialized instruments
• Proactively identify missing or outdated listings and correct them without waiting for a request
• Partner with Marketing to improve usability, layout, and overall online customer experience
Cross-Department Collaboration
• Support Serialized Inventory, Piano Gallery, and Office teams as needed
• Provide office coverage and attend rental meetings
• Assist educational representatives with special projects and events
Innovation & Project Implementation
• Identify opportunities to improve efficiency, customer experience, and sales growth
• Lead and participate in department-wide projects aligned with Amro's mission
• Take ownership of creative initiatives in an independent and collaborative culture
Qualifications & Attributes
• Bachelor's degree in Music, Music Education, Business, or related field preferred
• Strong organizational, interpersonal, and communication skills
• Familiarity with musical repertoire and publishers is helpful but can be trained
• Proficiency with Microsoft Office and point-of-sale/inventory systems
• Ability to manage multiple projects with accuracy in a fast-paced environment
Join Our Team
If you are passionate about music, organization, and creating a seamless customer experience both in-store and online, we invite you to join Amro Music's Director Services team. Help us continue to support educators and inspire musicians throughout Memphis and the Mid-South.
Salary: $19.00/hour plus commission
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