Student Support Coordinator (4555C), Disabled Students Program - 81247

Student Support Coordinator (4555C), Disabled Students Program - 81247 About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan .

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

The Disabled Students' Program (DSP) is recognized for its commitment to ensuring that all students with disabilities have equal access to educational opportunities at UC Berkeley and helps students to achieve academic success through its programs. DSP provides a wide array of legally mandated services to students with disabilities and consists of approximately 50 FTE, serves over 6500 students, and hires over 400 service providers and student volunteers to provide educational support to this growing population. The unit has an annual operating budget of approximately $3.5 million in state and permanent funding, while gifts and endowments add to that total. DSP is also responsible for administering a Department of Education TRIO Student Support Services federal grant. DSP is dedicated to excellence in service and we welcome interested persons who are committed to disability access to consider applying for employment with DSP.

Position Summary

The DSP Scholars Service Support Coordinator job summary under the Director supervision, support DSP Scholars Students Support Services objectives through coordinating financial literacy, career, and personal/cultural enrichment activities and workshops, managing financial literacy program, managing media outlets, creating website design and branding for the program, data collection, entry, maintenance, analysis, and reporting activities while ensuring security of confidential information for the DSP Scholars Student Support Services Program.

Essential functions include coordinating TRIO academic, social and cultural activities and workshops, managing financial literacy program, assisting with creating website design and branding for the program, collecting, organizing, entering, maintaining and verifying information within all DSP Scholars SSS specific database systems for the participants within the Student Support Services Program. While maintaining confidential FERPA-program files on all participants, activities, and services provided. Also, assemble, and maintain systems for collection, aggregation, and reporting of data required for compliance with the U.S. Department of Education and other accountability processes. Assist with the Department of Education Annual Performance Report. Assist the Director in statistical reporting and report generation. Create necessary evaluative reports as needed.

Application Review Date

The First Review Date for this job is: 10/13/2025.

Responsibilities

Coordination of Student Services and Support

• Research student financial resources and literacy issues; develop curriculum and deliver the DSP Scholars financial literacy education content, products, and services; assess the financial literacy partners, products, and services to provide credible personal money management education to post-secondary students, administrators, staff and faculty and other audiences as required.
• Teach DSP Scholars about budgeting, saving, banking, credit, housing, and identity theft through conducting workshops and information sessions.
• Develops and implements strategies to support and foster financial literacy among students and staff. Develops partnerships with campus staff and the student finance team to promote financial literacy initiatives/programs and provide training workshops.
• Provide financial coaching for individuals to help them reach their financial goals. This may include helping students improve their credit score, develop assets, and learn how to use financial services.

Administration and Organization:

• Works with students' services staff and other members of the DSP Scholars staff to identify populations of students who are most at risk of not completing their educational goals (e.g., students who do not meet standards of progress) and designs and provides financial literacy activities to improve student retention.
• In collaboration with the Financial Aid Office, the California Department of Rehabilitation (DOR) develops communication and information strategies for the Financial Literacy Program for students.
• FLC helps students find appropriate referrals, both internally and externally and tracks those referrals in an Excel spreadsheet or other tracking management systems.
• Help build positive relations within the team and external parties, including collaborating with key campus stakeholders such as the Financial Aid and Scholarships Office, specifically Bears for Financial Success, Other Student Support Services (Transfer Classic SSS, and STEM).
• Provide a welcoming and safe environment for students and staff to succeed in the Scholars program. Support students, staff, and faculty by attending and participating in campus events.
• Maintain accurate record keeping of the student's counseling and coaching sessions and prepare reports about their activities.
• Ensures compliance with US Department of Education policies and grant guidelines.
• Prepares progress reports to document project activities. In collaboration with Financial Aid, tracks and measures student outcomes (e.g., assessment of financial literacy learning).
• Manages the DSP Scholars calendar of events and provides conference, event, and workshop support.
• Ensuring technology is used correctly for all operations, equipment is set up and in functional condition, and space and online platforms are coordinated when needed.
• Provide administrative support to the DSP Scholar Program and create necessary evaluative reports.
• Work with Learning Specialist and the Director to produce monthly newsletter and coordinate use of the Slottman Hall Unit One for program activities and operational hours.

Outreach and Recruitment

• Under the direction of the DSP Scholar Director and Learning Specialist, help recruit participants by participating in on-campus recruitment events, completing interviews, and creating student success plans.
• Manage TRIO social media accounts and platforms.
• Create fliers/announcements, upload pictures, and ensure all program information stays current, relevant, and up to date.
• Work with the DSP Web development team to keep the DSP Scholars web pages current, accessible, and uniform.
• Become a resource for staff and students by familiarizing them with campus and community resources and broadly sharing them.
• Recruit students to participate in workshops and events and follow up to assess effectiveness and interest.

Participation, Training, Other:

• Participate in one-on-one meetings with supervisors, team meetings, and training, including weekly team meetings with staff, mid-semester and semester review team meetings, and training and professional development as applicable.
• Participate in ongoing Trio Priority training, DSP Scholars, People & Culture, and Information technology training.
• Participate in committees as assigned and other duties assigned.
• Coordinates and delivers Financial Education and coaching services to UC Berkeley DSP Scholars.
• Coordinates other DSP Scholars Program deliverables for Financial Education Activities.
• Seeks to integrate and promote other asset-building services to amplify the tracking and success of the Students and Families Economic Empowerment initiative at UC Berkeley.

Required Qualifications

• Participate in community development collaboratives, research and develop new programming, and assist in the rollout of new initiatives.
• Advanced level of written and oral communication skills.
• Must be accurate and detail-oriented, with strong organizational and time management skills, with the ability to prioritize competing duties in a complex and fast-paced environment.
• Superior customer service skills.
• Ability to work independently, collaboratively and the ability to keep client's information confidential, work flexible hours (occasional evenings and weekends).
• Excellent database management knowledge, report generation skills, and records maintenance skills.
• Experience in planning and organizing events. . click apply for full job details