DIRECTOR OF CLINICAL DIAGNOSTICS & LABORATORY INNOVATION SALARY RANGE BETWEEN $150,000 TO $200,000POSITION SUMMARY The Director of Clinical Diagnostics and Laboratory Innovation is responsible for leading a multidisciplinary team in advancing the operational, regulatory, and strategic functions of the hospital's diagnostic services, encompassing core lab operations, transfusion services, pathology coordination, and diagnostic support for infusion therapies. This role ensures regulatory readiness, operational excellence, and continuous innovation in alignment with institutional goals. KEY RESPONSIBILITIES Provides leadership across diagnostic services with 24/7 operational accountability. Oversees planning, coordination, and performance management across diagnostic service areas. Ensures quality compliance through robust monitoring and documentation protocols in alignment with state and federal standards. Administers operating and capital budgets with a focus on cost efficiency and value-based practices. Leads department-level quality initiatives and supports hospital-wide performance improvement goals. Acts as liaison with clinical staff to support evolving patient care and diagnostic needs. Develops and operationalizes service policies and protocols in line with institutional objectives. Oversees equipment management, preventive maintenance, and calibration to support diagnostic accuracy. Contributes to procurement decisions for diagnostics technology and consumables. Directs inventory systems to maintain optimal supply levels and budget adherence. Conducts timely performance reviews and staff development initiatives. Optimizes lab workflow, prioritization of diagnostic orders, and turnaround time. Verifies requisition integrity and ensures appropriate clinical documentation. Monitors turnaround metrics and drives continuous improvement. Implements technologies and systems that enhance operational efficiency. Supports patient experience by improving diagnostic service responsiveness. Provides backup expertise and consultative support to technologists and frontline staff. Pursues ongoing professional development and promotes staff education programs. Undertakes special assignments from executive leadership as needed. Attends to diverse patient population needs with cultural sensitivity and developmental awareness. QUALIFICATIONS Education: Master's degree in a clinical laboratory science or healthcare management field. New York State licensure in clinical laboratory supervision required. Experience: 5+ years in hospital-based laboratory services, including at least 2 years in a managerial or administrative role. Knowledge & Skills: Proficient in clinical laboratory disciplines including hematology, chemistry, immunology, and microbiology. Demonstrated ability to manage regulatory compliance and budget planning. Strong interpersonal, communication, and leadership skills. Experienced in healthcare informatics and diagnostic technology integration.
10/18/2025
Full time
DIRECTOR OF CLINICAL DIAGNOSTICS & LABORATORY INNOVATION SALARY RANGE BETWEEN $150,000 TO $200,000POSITION SUMMARY The Director of Clinical Diagnostics and Laboratory Innovation is responsible for leading a multidisciplinary team in advancing the operational, regulatory, and strategic functions of the hospital's diagnostic services, encompassing core lab operations, transfusion services, pathology coordination, and diagnostic support for infusion therapies. This role ensures regulatory readiness, operational excellence, and continuous innovation in alignment with institutional goals. KEY RESPONSIBILITIES Provides leadership across diagnostic services with 24/7 operational accountability. Oversees planning, coordination, and performance management across diagnostic service areas. Ensures quality compliance through robust monitoring and documentation protocols in alignment with state and federal standards. Administers operating and capital budgets with a focus on cost efficiency and value-based practices. Leads department-level quality initiatives and supports hospital-wide performance improvement goals. Acts as liaison with clinical staff to support evolving patient care and diagnostic needs. Develops and operationalizes service policies and protocols in line with institutional objectives. Oversees equipment management, preventive maintenance, and calibration to support diagnostic accuracy. Contributes to procurement decisions for diagnostics technology and consumables. Directs inventory systems to maintain optimal supply levels and budget adherence. Conducts timely performance reviews and staff development initiatives. Optimizes lab workflow, prioritization of diagnostic orders, and turnaround time. Verifies requisition integrity and ensures appropriate clinical documentation. Monitors turnaround metrics and drives continuous improvement. Implements technologies and systems that enhance operational efficiency. Supports patient experience by improving diagnostic service responsiveness. Provides backup expertise and consultative support to technologists and frontline staff. Pursues ongoing professional development and promotes staff education programs. Undertakes special assignments from executive leadership as needed. Attends to diverse patient population needs with cultural sensitivity and developmental awareness. QUALIFICATIONS Education: Master's degree in a clinical laboratory science or healthcare management field. New York State licensure in clinical laboratory supervision required. Experience: 5+ years in hospital-based laboratory services, including at least 2 years in a managerial or administrative role. Knowledge & Skills: Proficient in clinical laboratory disciplines including hematology, chemistry, immunology, and microbiology. Demonstrated ability to manage regulatory compliance and budget planning. Strong interpersonal, communication, and leadership skills. Experienced in healthcare informatics and diagnostic technology integration.
Job Summary: To serve as the on-site leadership for the ambulatory operations. Coordinates the daily delivery of quality patient care in the integrated Care Delivery system, and delivers the optimal member experience. Executes on the service delivery model in partnership with the Chief and Director, and drives performance goals outlined in the annual operating plan. Directs and leads patient safety and workplace safety initiatives. Essential Responsibilities: Plans, organizes and directs the work of the department to ensure safe, high quality patient care. Manages the daily clinical operations, including staffing schedules, phone access to the health care team, and patient flow. Ensures ambulatory operations are open prior to first clinic appointment, 1:1 Clinical Assistant and adequate RN staffing is scheduled, and lunch and late coverage has been arranged. Executes the service delivery plan for the department, set by the Chief and Director. Collaborates with the Chief and practicing physicians to assure that clinical support staff are functioning at an optimal level. Coordinates with other clinical managers to enhance the overall patient experience. Directs and coordinates multidisciplinary care in the integrated care delivery service models. Participates in interdepartmental, service area and regional meetings, committees, and task force groups to develop and operationalize programs and processes to achieve strategic objectives. Works with Human Resources staff to recruit and hire staff; coordinates comprehensive orientation of new staff, and completes annual performance evaluations, competencies, etc. Collaborates with Health Plan leaders to establish performance goals and provides counseling, coaching, feedback, recognition, training and development to staff. Directs and leads patient safety and workplace safety initiatives for the department(s). Ensures compliance with all applicable regulatory rules, policies, and EH&S requirements. Directs and leads customer service, service recovery, and MPS initiatives. Assists with budget development and is responsible for payroll and non-payroll targets and variances. Supports, co-leads, and champions UBT work in and across the department(s). Responsible for process improvement, including but not limited to the following: efficiencies in the work flow (i.e reducing waste, skills/role maximization, work flow revisions) Collaborates with Materials Management to set supply PAR levels and acquire preferred formulary products, when feasible. Reduction or avoidance of non-contract items, where appropriate. Responsible for facility and equipment within the clinical departments and associated building egress space. Reports and escalates work orders exceeding service level agreement. Partners with regional and service area space planning committees and teams. Manages space in the clinical areas to ensure appropriate assignment and utilization. Monitors and validates workflows in KPHC and other related electronic health record systems. Supports documentation and upgrade initiatives, and address issues with direct reports and staff, as needed. Serves as on-site leader to the health care team, including ancillary support services as needed. Maintains proficiency and competency in clinical skills, techniques, etc. Provides direct patient care, as needed. Basic Qualifications: Experience Minimum five (5)years of current clinical experience plus three (3) years of supervisory experience required. Education Graduate of accredited school of nursing Bachelors degree in nursing, OR Masters degree in nursing earned through a direct entry MSN program NOTE: Incumbents grandfathered until 11/30/2024 with this requirement: BSN or Bachelors degree in health care administration, other health related field, or minimum four (4) years of related experience required. High School Diploma or General Education Development (GED) required. License, Certification, Registration Registered Nurse License (Maryland) OR Compact License: Registered Nurse Basic Life Support from American Heart Association Additional Requirements: Demonstrated clinical and managerial competence appropriate to area(s) of responsibility; familiarity with all pertinent laws, regulations, and standards of nursing practice; demonstrated competence with financial management principles and standard software applications in a Windows environment required. Excellent interpersonal and verbal/written communication skills are required. Demonstrated devotion to detail and follow-up is required. Demonstrated systems thinking with ability to approach work as part of an interconnected system in which change to one part of the organization produces change and impact within the whole structure is required. Demonstrates creativity in identifying and implementing solutions to complex issues is required. Demonstrates a strong self-initiative and self-motivation is required. Preferred Qualifications: Masters degree preferred.
10/18/2025
Full time
Job Summary: To serve as the on-site leadership for the ambulatory operations. Coordinates the daily delivery of quality patient care in the integrated Care Delivery system, and delivers the optimal member experience. Executes on the service delivery model in partnership with the Chief and Director, and drives performance goals outlined in the annual operating plan. Directs and leads patient safety and workplace safety initiatives. Essential Responsibilities: Plans, organizes and directs the work of the department to ensure safe, high quality patient care. Manages the daily clinical operations, including staffing schedules, phone access to the health care team, and patient flow. Ensures ambulatory operations are open prior to first clinic appointment, 1:1 Clinical Assistant and adequate RN staffing is scheduled, and lunch and late coverage has been arranged. Executes the service delivery plan for the department, set by the Chief and Director. Collaborates with the Chief and practicing physicians to assure that clinical support staff are functioning at an optimal level. Coordinates with other clinical managers to enhance the overall patient experience. Directs and coordinates multidisciplinary care in the integrated care delivery service models. Participates in interdepartmental, service area and regional meetings, committees, and task force groups to develop and operationalize programs and processes to achieve strategic objectives. Works with Human Resources staff to recruit and hire staff; coordinates comprehensive orientation of new staff, and completes annual performance evaluations, competencies, etc. Collaborates with Health Plan leaders to establish performance goals and provides counseling, coaching, feedback, recognition, training and development to staff. Directs and leads patient safety and workplace safety initiatives for the department(s). Ensures compliance with all applicable regulatory rules, policies, and EH&S requirements. Directs and leads customer service, service recovery, and MPS initiatives. Assists with budget development and is responsible for payroll and non-payroll targets and variances. Supports, co-leads, and champions UBT work in and across the department(s). Responsible for process improvement, including but not limited to the following: efficiencies in the work flow (i.e reducing waste, skills/role maximization, work flow revisions) Collaborates with Materials Management to set supply PAR levels and acquire preferred formulary products, when feasible. Reduction or avoidance of non-contract items, where appropriate. Responsible for facility and equipment within the clinical departments and associated building egress space. Reports and escalates work orders exceeding service level agreement. Partners with regional and service area space planning committees and teams. Manages space in the clinical areas to ensure appropriate assignment and utilization. Monitors and validates workflows in KPHC and other related electronic health record systems. Supports documentation and upgrade initiatives, and address issues with direct reports and staff, as needed. Serves as on-site leader to the health care team, including ancillary support services as needed. Maintains proficiency and competency in clinical skills, techniques, etc. Provides direct patient care, as needed. Basic Qualifications: Experience Minimum five (5)years of current clinical experience plus three (3) years of supervisory experience required. Education Graduate of accredited school of nursing Bachelors degree in nursing, OR Masters degree in nursing earned through a direct entry MSN program NOTE: Incumbents grandfathered until 11/30/2024 with this requirement: BSN or Bachelors degree in health care administration, other health related field, or minimum four (4) years of related experience required. High School Diploma or General Education Development (GED) required. License, Certification, Registration Registered Nurse License (Maryland) OR Compact License: Registered Nurse Basic Life Support from American Heart Association Additional Requirements: Demonstrated clinical and managerial competence appropriate to area(s) of responsibility; familiarity with all pertinent laws, regulations, and standards of nursing practice; demonstrated competence with financial management principles and standard software applications in a Windows environment required. Excellent interpersonal and verbal/written communication skills are required. Demonstrated devotion to detail and follow-up is required. Demonstrated systems thinking with ability to approach work as part of an interconnected system in which change to one part of the organization produces change and impact within the whole structure is required. Demonstrates creativity in identifying and implementing solutions to complex issues is required. Demonstrates a strong self-initiative and self-motivation is required. Preferred Qualifications: Masters degree preferred.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MST to 9:00 pm MST. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for future insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $ 46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MST to 9:00 pm MST. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for future insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $ 46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support you by expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join our team as an Embedded Software Engineering Manager 2 based out of Linthicum, MD. This position is in the Airborne Multifunction Sensors, Engineering and Sciences Organization supporting Emerging Capabilities Development. Emerging Capabilities Development drives the maturation and development of forward-leaning solutions and products, transition of advanced capabilities and acceleration of technological business relationships. Our team provides technical skills, technologies, and processes to affordably develop, design, produce and sustain architecture across the sector while providing a decisive advantage to our customers. As the Software manager you are responsible for overseeing and coordinating the people, resources and processes required to deliver new software or upgrade existing products. As well as responsible for the leadership of managing people, executing performance reviews, staffing programs, and career development of employees. Software manager plans, directs and coordinates all activities related to the software team: Provide technical oversight of design, development, and integration of software components Support the team in identifying and addressing impediments to the attainment of goals, including taking action to remove impediments where appropriate Drive sustainable continuous improvement, including by collating and deriving insights from data Generate proposal and estimates inputs for new work Act as a Control Account Manager (CAM) using Earned Value Management System (EVMS) Lead the team in applying the appropriate standards, processes, procedures, and tools using Agile development methodology Guide the team in compliance with the Internal Software Development Plan (iSDP) and the Agile Development Plan (ADP) Coordinate with other disciplines when needed such as Systems and Hardware Candidates must have strong communication and people leadership skills Software managers also manage a group of up to 15 direct reports: Set attainable goals Execute performance reviews Guide the employees regarding career development Support teams or individuals to improve performance and achieve goals through coaching and mentoring Provide Flowdown and direction from upper management and the organization This position is contingent upon a successful DoD Secret clearance transfer and the ability to obtain a Special Access Program clearance prior to starting Basic Qualifications: Bachelor's Degree with 8 years of experience, master's degree with 6 years of experience, Ph.D. with 4 years of experience in Science, Technology, Engineering, Mathematics or related technical fields; an additional 4 years of experience may be considered in lieu of a degree. U.S Citizenship required An active DoD Secret clearance The ability to obtain a Special Program Access (SAP) prior to start 5 years of experience as a Software Engineering/Development Team Leader 5 years of experience acting as a Control Account Manager (CAM) and using an Earned Value Management System (EVMS) Preferred Qualifications Working knowledge of Linux or VxWorks operating systems Board support software experience Management of budget for technical activities Experience generating proposals and estimates inputs for new work Prior software functional management experience (executing performance appraisals, staffing allocations, software process leadership, and career goals development) Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Northrop Grumman has approximately 90,000 employees in all 50 states and in more than 27 countries. We strive to attract and retain the best employees by providing an inclusive work environment wherein employees are receptive to diverse ideas, perspectives, and talents to help solve our toughest customer challenges: to develop and maintain some of the most technically sophisticated products, programs, and services in the world. Our Values . The women and men of Northrop Grumman Corporation are guided by Our Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting Our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the communities we serve. Our Responsibility . At Northrop Grumman, we are committed to maintaining the highest of ethical standards, embracing diversity and inclusion, protecting the environment, and striving to be an ideal corporate citizen in the community and in the world. Primary Level Salary Range: $149,400.00 - $224,000.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
10/18/2025
Full time
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support you by expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join our team as an Embedded Software Engineering Manager 2 based out of Linthicum, MD. This position is in the Airborne Multifunction Sensors, Engineering and Sciences Organization supporting Emerging Capabilities Development. Emerging Capabilities Development drives the maturation and development of forward-leaning solutions and products, transition of advanced capabilities and acceleration of technological business relationships. Our team provides technical skills, technologies, and processes to affordably develop, design, produce and sustain architecture across the sector while providing a decisive advantage to our customers. As the Software manager you are responsible for overseeing and coordinating the people, resources and processes required to deliver new software or upgrade existing products. As well as responsible for the leadership of managing people, executing performance reviews, staffing programs, and career development of employees. Software manager plans, directs and coordinates all activities related to the software team: Provide technical oversight of design, development, and integration of software components Support the team in identifying and addressing impediments to the attainment of goals, including taking action to remove impediments where appropriate Drive sustainable continuous improvement, including by collating and deriving insights from data Generate proposal and estimates inputs for new work Act as a Control Account Manager (CAM) using Earned Value Management System (EVMS) Lead the team in applying the appropriate standards, processes, procedures, and tools using Agile development methodology Guide the team in compliance with the Internal Software Development Plan (iSDP) and the Agile Development Plan (ADP) Coordinate with other disciplines when needed such as Systems and Hardware Candidates must have strong communication and people leadership skills Software managers also manage a group of up to 15 direct reports: Set attainable goals Execute performance reviews Guide the employees regarding career development Support teams or individuals to improve performance and achieve goals through coaching and mentoring Provide Flowdown and direction from upper management and the organization This position is contingent upon a successful DoD Secret clearance transfer and the ability to obtain a Special Access Program clearance prior to starting Basic Qualifications: Bachelor's Degree with 8 years of experience, master's degree with 6 years of experience, Ph.D. with 4 years of experience in Science, Technology, Engineering, Mathematics or related technical fields; an additional 4 years of experience may be considered in lieu of a degree. U.S Citizenship required An active DoD Secret clearance The ability to obtain a Special Program Access (SAP) prior to start 5 years of experience as a Software Engineering/Development Team Leader 5 years of experience acting as a Control Account Manager (CAM) and using an Earned Value Management System (EVMS) Preferred Qualifications Working knowledge of Linux or VxWorks operating systems Board support software experience Management of budget for technical activities Experience generating proposals and estimates inputs for new work Prior software functional management experience (executing performance appraisals, staffing allocations, software process leadership, and career goals development) Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Northrop Grumman has approximately 90,000 employees in all 50 states and in more than 27 countries. We strive to attract and retain the best employees by providing an inclusive work environment wherein employees are receptive to diverse ideas, perspectives, and talents to help solve our toughest customer challenges: to develop and maintain some of the most technically sophisticated products, programs, and services in the world. Our Values . The women and men of Northrop Grumman Corporation are guided by Our Values. They describe our company as we want it to be. We want our decisions and actions to demonstrate these Values. We believe that putting Our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers, and the communities we serve. Our Responsibility . At Northrop Grumman, we are committed to maintaining the highest of ethical standards, embracing diversity and inclusion, protecting the environment, and striving to be an ideal corporate citizen in the community and in the world. Primary Level Salary Range: $149,400.00 - $224,000.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Tampa, FL. Relocation assistance is not available for this position. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 4 years of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required What sets you apart: US military experience through military service or a military spouse/domestic partner. 3+ years of direct Annuity Sales Experience Experience working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $69,920.00 - $125,850.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Tampa, FL. Relocation assistance is not available for this position. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 4 years of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required What sets you apart: US military experience through military service or a military spouse/domestic partner. 3+ years of direct Annuity Sales Experience Experience working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $69,920.00 - $125,850.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters. Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities. Position Summary The role is primarily responsible for the day-to-day management of the work-in- progress (WIP) and AR balances for designated Large Client & Attorney Accounts as assigned by the Director of Revenue Operations. This is a proactive role, supporting and working alongside the other Key Inventory Managers and revenue accounting operations personnel in seeking to achieve and maintain an optimum revenue cycle and act as a pivotal point for partners responsible for large client accounts. The role may also be one that services a Client Relationship Leader (CRL) (vs. a client) with a large book of business. The job specification may evolve according to the needs of the Finance Team/Firm. Job Duties and Responsibilities Take ownership of revenue cycle (WIP & AR management) for designated "large client/CRL accounts" with goal of controlling/reducing days to bill and collect. Build relationships with assigned clients. Take responsibility and ownership for active management of accounts including administration, analysis and service delivery coordination. Actively work to reduce administrative burdens for partners and secretaries on assigned clients. Meet with Partners regularly to proactively evaluate WIP & AR status and anticipated/expected billing and collection activity for the month. Liaise with Secretaries, Billers & Collectors to facilitate the revenue process including quality control, process documentation and workload balancing. Monitor collections and coordinate with Collections team re: AR Management. Develop detailed year-end billing and collections plan for assigned clients and insure plan is met. Proactively monitor e-billing and address issues. Work with collections, billing, e-billing team and client to effectively resolve issues. Ensure all requests from client and/or partner are actioned appropriately and promptly. Other duties related to accounts as assigned by Director of Revenue Operations. Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's Degree in Accounting or Finance required. Experience: Four years in comparable responsible accounting position required. Experience with billing/collections accounting systems preferred. Experience in a law firm or other service environment a plus. Skills: Excellent PC skills, including MS Office Suite (Word, advanced Excel, and PowerPoint) and experience with an accounting/billing system. Possess a general knowledge of accounting theories and practices. Exceptional organizational and time management skills. Must possess great interpersonal and communication skills. Attention to detail and accuracy are critical skills necessary for ensuring precision and quality in all tasks and responsibilities. Other Supervisory Responsibilities: None Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc. Essential Job Functions: Ability to handle multiple tasks on a daily basis and complete assignments within set timelines. Keen problem-solving and troubleshooting abilities and solutions-oriented thinking. Ability to think creatively and propose innovative ideas or approaches to solve problems or improve processes. Ability to use independent judgment and discretion and adapt to changing work situations. Ability to work under pressure with composure and resilience in a fast-paced and dynamic work environment. Ability to communicate effectively, orally and in writing, with various personalities at all levels. Ability to sit and/or stand for prolonged periods, intense eye usage, and finger, hand and wrist dexterity associated with prolonged computer use. Ability to read and interpret written documents, computer screens and other visual displays accurately. Ability to utilize technology, including computers and telecommunication devices. Providing off-hours support and coverage as needed, including evenings, weekends, and holidays. This may involve responding to critical incidents, performing system maintenance, or assisting with project deadlines. Must work in office as required. Working Conditions: You will be required to work in the office a minimum of 2 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay Ranges: This represents the presently-anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. New York: $115,000 - $150,000 Employee Benefits Overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) College Savings Plan Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
10/18/2025
Full time
US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters. Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities. Position Summary The role is primarily responsible for the day-to-day management of the work-in- progress (WIP) and AR balances for designated Large Client & Attorney Accounts as assigned by the Director of Revenue Operations. This is a proactive role, supporting and working alongside the other Key Inventory Managers and revenue accounting operations personnel in seeking to achieve and maintain an optimum revenue cycle and act as a pivotal point for partners responsible for large client accounts. The role may also be one that services a Client Relationship Leader (CRL) (vs. a client) with a large book of business. The job specification may evolve according to the needs of the Finance Team/Firm. Job Duties and Responsibilities Take ownership of revenue cycle (WIP & AR management) for designated "large client/CRL accounts" with goal of controlling/reducing days to bill and collect. Build relationships with assigned clients. Take responsibility and ownership for active management of accounts including administration, analysis and service delivery coordination. Actively work to reduce administrative burdens for partners and secretaries on assigned clients. Meet with Partners regularly to proactively evaluate WIP & AR status and anticipated/expected billing and collection activity for the month. Liaise with Secretaries, Billers & Collectors to facilitate the revenue process including quality control, process documentation and workload balancing. Monitor collections and coordinate with Collections team re: AR Management. Develop detailed year-end billing and collections plan for assigned clients and insure plan is met. Proactively monitor e-billing and address issues. Work with collections, billing, e-billing team and client to effectively resolve issues. Ensure all requests from client and/or partner are actioned appropriately and promptly. Other duties related to accounts as assigned by Director of Revenue Operations. Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's Degree in Accounting or Finance required. Experience: Four years in comparable responsible accounting position required. Experience with billing/collections accounting systems preferred. Experience in a law firm or other service environment a plus. Skills: Excellent PC skills, including MS Office Suite (Word, advanced Excel, and PowerPoint) and experience with an accounting/billing system. Possess a general knowledge of accounting theories and practices. Exceptional organizational and time management skills. Must possess great interpersonal and communication skills. Attention to detail and accuracy are critical skills necessary for ensuring precision and quality in all tasks and responsibilities. Other Supervisory Responsibilities: None Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc. Essential Job Functions: Ability to handle multiple tasks on a daily basis and complete assignments within set timelines. Keen problem-solving and troubleshooting abilities and solutions-oriented thinking. Ability to think creatively and propose innovative ideas or approaches to solve problems or improve processes. Ability to use independent judgment and discretion and adapt to changing work situations. Ability to work under pressure with composure and resilience in a fast-paced and dynamic work environment. Ability to communicate effectively, orally and in writing, with various personalities at all levels. Ability to sit and/or stand for prolonged periods, intense eye usage, and finger, hand and wrist dexterity associated with prolonged computer use. Ability to read and interpret written documents, computer screens and other visual displays accurately. Ability to utilize technology, including computers and telecommunication devices. Providing off-hours support and coverage as needed, including evenings, weekends, and holidays. This may involve responding to critical incidents, performing system maintenance, or assisting with project deadlines. Must work in office as required. Working Conditions: You will be required to work in the office a minimum of 2 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay Ranges: This represents the presently-anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. New York: $115,000 - $150,000 Employee Benefits Overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) College Savings Plan Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Polygraph TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join our team as a Business Management Analyst based out Linthicum, MD or Annapolis Junction, MD. This is an onsite position that offers the 9/80 schedule. $10K Sign on Bonus payable to selected external candidate holding a current TS/SCI clearance with Polygraph. Internal candidates are not eligible What You'll get to Do: The Business Management Analyst will support the Northrop Grumman Microelectronics Center (NGMC). Learn more about the NGMC and Northrop Grumman's storied history, impact, and innovation in the microelectronics field here: The Business Management Analyst will interface with the program managers, functional management, cost account managers (CAMs) and business managers to provide financial support and analysis to meet program requirements. As part of this role the Analyst will analyze cost data to prepare program financial reports for internal and external customers relative to program cost incurrence, material tracking and labor expenses to help ensure program contracts perform within negotiated parameters. This role will work cooperatively with business, functional, and technical staff to support cost estimate development, invoicing, customer proposals, negotiations, and various audits. This role will forecast financial statements (Income Statement and Balance Sheet), the Annual Operating Plan (AOP), and the Labor Resource Plan for their program. The Analyst supports identification and mitigation of program cost and schedule risks. The Analyst will also perform Earned Value Management (EVM) tasks including developing the performance measurement baseline (PMB), forecasting the Estimate at Complete (EAC), controlling change management processes and preparing internal and external status reports. Basic Qualifications: Bachelor's degree in Business Administration (Accounting, Data Analytics, Economics, Finance, Management, Marketing, etc.) or Business adjacent degree (Mathematics, Risk Management) from an accredited institution with a minimum of 2 years of financial work experience. Proficiency in Microsoft Excel (pivot tables, lookups, chart generation, VBA macros, etc.) Ability to travel domestically up to 10%. US citizenship is required. A current/active DoD TS/SCI with Polygraph clearance is required Preferred Qualifications: Basic understanding of Government Compliance. SAP, COGNOS, or similar ERP software experience Experience in strong data mining and database management. Professional experience in Aerospace & Defense, Financial Services, or Telecommunications. Earned Value Management (EVM) customer reporting, COBRA experience. What We Can Offer You Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Primary Level Salary Range: $70,600.00 - $110,900.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
10/18/2025
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Polygraph TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join our team as a Business Management Analyst based out Linthicum, MD or Annapolis Junction, MD. This is an onsite position that offers the 9/80 schedule. $10K Sign on Bonus payable to selected external candidate holding a current TS/SCI clearance with Polygraph. Internal candidates are not eligible What You'll get to Do: The Business Management Analyst will support the Northrop Grumman Microelectronics Center (NGMC). Learn more about the NGMC and Northrop Grumman's storied history, impact, and innovation in the microelectronics field here: The Business Management Analyst will interface with the program managers, functional management, cost account managers (CAMs) and business managers to provide financial support and analysis to meet program requirements. As part of this role the Analyst will analyze cost data to prepare program financial reports for internal and external customers relative to program cost incurrence, material tracking and labor expenses to help ensure program contracts perform within negotiated parameters. This role will work cooperatively with business, functional, and technical staff to support cost estimate development, invoicing, customer proposals, negotiations, and various audits. This role will forecast financial statements (Income Statement and Balance Sheet), the Annual Operating Plan (AOP), and the Labor Resource Plan for their program. The Analyst supports identification and mitigation of program cost and schedule risks. The Analyst will also perform Earned Value Management (EVM) tasks including developing the performance measurement baseline (PMB), forecasting the Estimate at Complete (EAC), controlling change management processes and preparing internal and external status reports. Basic Qualifications: Bachelor's degree in Business Administration (Accounting, Data Analytics, Economics, Finance, Management, Marketing, etc.) or Business adjacent degree (Mathematics, Risk Management) from an accredited institution with a minimum of 2 years of financial work experience. Proficiency in Microsoft Excel (pivot tables, lookups, chart generation, VBA macros, etc.) Ability to travel domestically up to 10%. US citizenship is required. A current/active DoD TS/SCI with Polygraph clearance is required Preferred Qualifications: Basic understanding of Government Compliance. SAP, COGNOS, or similar ERP software experience Experience in strong data mining and database management. Professional experience in Aerospace & Defense, Financial Services, or Telecommunications. Earned Value Management (EVM) customer reporting, COBRA experience. What We Can Offer You Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Primary Level Salary Range: $70,600.00 - $110,900.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Tampa, FL. Relocation assistance is not available for this position. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. Collaborates with team members to resolve issues and to identify appropriate issues for escalation. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 1 year of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment Successful completion of a job-related assessment may be required What sets you apart: 2+ years of direct Annuity Sales Experience Experience Working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $63,590.00 - $114,450.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Tampa, FL. Relocation assistance is not available for this position. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. Collaborates with team members to resolve issues and to identify appropriate issues for escalation. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 1 year of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment Successful completion of a job-related assessment may be required What sets you apart: 2+ years of direct Annuity Sales Experience Experience Working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $63,590.00 - $114,450.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Lutheran Social Services of WI & UP MI
Hokah, Minnesota
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/18/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Associate Director of Financial Aid Systems and Compliance. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area. Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status. JOB SUMMARY: Under the supervision of the Director of Financial Aid, this position will serve as the functional associate for financial aid-related systems including, but not limited to, the Ellucian Banner financial aid system and the Application of BDMS and compliance. The position provides critical information systems support to the daily operations of the Office of Financial Aid through consultation, data analysis, data maintenance, and information systems process development. In addition, supporting electronic reporting to government agencies and other external organizations on a routine basis, as well as serving as a data and award specialist. Additionally, the Associate Director for Systems and Compliance collaborates in leading automation efforts and assisting with student and other customer contacts during peak periods and/or the absence of other assigned staff. ESSENTIAL DUTIES/RESPONSIBILITIES: Lead system testing/implementations for the office of financial aid including student information system and all related technologies Supervise and coordinate daily system operations including loading and transmission to and from external entities. Confer with the Office of Information Technology and external service providers on the office of financial aid technology-related issues. Maintain system documentation and procedures. Supervise IT, staff, including training, planning, and organizing activities, and monitoring performance. Develop, maintain, and assess BANNER based rules and management queries to ensure compliance and achieve efficiencies and effectiveness Serve as Data Security Officer for data received and stored by the Office of Financial Aid.Coordinate all system development and discovery efforts in close collaboration with the office of financial aid Leadership Team and Campus partners Implement and manage records policies and procedures focused on student success.Coordinate all student processes that relate to the department's functions. Contributes and participates in the strategic planning process and future direction of the department/division. Execute reports related to record audits, interpret results, delivers analysis and resolutions Actively engage with the department leadership and propose ideas and solutions for the successful progress of the operation. Lead meetings regarding financial aid projects, especially technology-related projects Develops, trains, implements, maintains, and communicates services and programs to relevant stakeholders. Ensures compliance with all federal, state, NCAA, USG, and Fort Valley State University rules and regulations Perform other tasks and projects assigned by the Director of Financial Aid. MINIMUM QUALIFICATIONS Bachelors from an accredited college/university; four (4) or more years of experience may substitute degree requirements.Demonstrated understanding of the revenue impact each function has in the Financial Aid Office and the ability to address performance and operations to eliminate any negative effect on the University. Experience in creating and analyzing detailed reports and providing effective presentations Extensive knowledge of Banner (Ellucian Banner ERP), enabling individuals to understand/recognize system needs, troubleshoot, and adequately resolve concerns. Possess knowledge of SQL and ORACLE PL/SQL; Familiarity with HTTP, XML; Toad. Extensive working and tested knowledge of State Program rules and regulations, as they pertain to Financial Aid in the State of Georgia and Title IV rules and regulations, as they pertain to Federal Student Financial Aid Demonstrated experience leading compliance efforts involving federal, state, and institutional financial aid.Working knowledge of and abiding by the regulations of the Family Education Rights and Privacy Act (FERPA) and the Higher Education Act (HEA) as amended.Successful track record in planning, coordinating and completing large scale, detail-oriented projects, and events. Experience in creating and analyzing detailed reports and providing effective presentations PREFERRED QUALIFICATIONS Master's Degree M.A., M.Sc., or MBA. KNOWLEDGE REQUIRED BY THE POSITION Excellent verbal and written communication skills are required; ability to discuss aid/full pay concerns with students. Demonstrate knowledge of the FSVU Fundamentals. Demonstrate ability to resolve problems timely and effectively. Demonstrate ability to manage multiple priorities. GUIDELINES Guidelines include the Federal Student Aid Handbook, state scholarship and loan regulations, the Default Guide, and university and Board of Regents policies and procedures. These guidelines require judgment, selection, and interpretation in application systems and compliance. COMPLEXITY/SCOPE OF WORK The work consists of varied management and administrative duties. Strict regulations contribute to the complexity of the position. The purpose of this position is to assist in directing the university's financial aid operations systems and compliance. Success in this position contributes to the efficiency and effectiveness of those operations. CONTACTS Contacts are typical with co-workers, other university employees, students, parents, representatives of student loan companies, representatives of federal agencies, and members of the public. Contacts are typical to provide services; to give or exchange information; to resolve problems; to motivate or influence people; or to justify, defend or negotiate matters. PHYSICAL DEMANDS/WORK ENVIRONMENT The work is typically performed while sitting at a desk or table. The work is typically performed in an office. Required to work some evenings and weekends. SUPERVISORY AND MANAGEMENT CONTROLS This position provides support to financial aid office staff. USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .
10/18/2025
Full time
FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Associate Director of Financial Aid Systems and Compliance. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area. Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status. JOB SUMMARY: Under the supervision of the Director of Financial Aid, this position will serve as the functional associate for financial aid-related systems including, but not limited to, the Ellucian Banner financial aid system and the Application of BDMS and compliance. The position provides critical information systems support to the daily operations of the Office of Financial Aid through consultation, data analysis, data maintenance, and information systems process development. In addition, supporting electronic reporting to government agencies and other external organizations on a routine basis, as well as serving as a data and award specialist. Additionally, the Associate Director for Systems and Compliance collaborates in leading automation efforts and assisting with student and other customer contacts during peak periods and/or the absence of other assigned staff. ESSENTIAL DUTIES/RESPONSIBILITIES: Lead system testing/implementations for the office of financial aid including student information system and all related technologies Supervise and coordinate daily system operations including loading and transmission to and from external entities. Confer with the Office of Information Technology and external service providers on the office of financial aid technology-related issues. Maintain system documentation and procedures. Supervise IT, staff, including training, planning, and organizing activities, and monitoring performance. Develop, maintain, and assess BANNER based rules and management queries to ensure compliance and achieve efficiencies and effectiveness Serve as Data Security Officer for data received and stored by the Office of Financial Aid.Coordinate all system development and discovery efforts in close collaboration with the office of financial aid Leadership Team and Campus partners Implement and manage records policies and procedures focused on student success.Coordinate all student processes that relate to the department's functions. Contributes and participates in the strategic planning process and future direction of the department/division. Execute reports related to record audits, interpret results, delivers analysis and resolutions Actively engage with the department leadership and propose ideas and solutions for the successful progress of the operation. Lead meetings regarding financial aid projects, especially technology-related projects Develops, trains, implements, maintains, and communicates services and programs to relevant stakeholders. Ensures compliance with all federal, state, NCAA, USG, and Fort Valley State University rules and regulations Perform other tasks and projects assigned by the Director of Financial Aid. MINIMUM QUALIFICATIONS Bachelors from an accredited college/university; four (4) or more years of experience may substitute degree requirements.Demonstrated understanding of the revenue impact each function has in the Financial Aid Office and the ability to address performance and operations to eliminate any negative effect on the University. Experience in creating and analyzing detailed reports and providing effective presentations Extensive knowledge of Banner (Ellucian Banner ERP), enabling individuals to understand/recognize system needs, troubleshoot, and adequately resolve concerns. Possess knowledge of SQL and ORACLE PL/SQL; Familiarity with HTTP, XML; Toad. Extensive working and tested knowledge of State Program rules and regulations, as they pertain to Financial Aid in the State of Georgia and Title IV rules and regulations, as they pertain to Federal Student Financial Aid Demonstrated experience leading compliance efforts involving federal, state, and institutional financial aid.Working knowledge of and abiding by the regulations of the Family Education Rights and Privacy Act (FERPA) and the Higher Education Act (HEA) as amended.Successful track record in planning, coordinating and completing large scale, detail-oriented projects, and events. Experience in creating and analyzing detailed reports and providing effective presentations PREFERRED QUALIFICATIONS Master's Degree M.A., M.Sc., or MBA. KNOWLEDGE REQUIRED BY THE POSITION Excellent verbal and written communication skills are required; ability to discuss aid/full pay concerns with students. Demonstrate knowledge of the FSVU Fundamentals. Demonstrate ability to resolve problems timely and effectively. Demonstrate ability to manage multiple priorities. GUIDELINES Guidelines include the Federal Student Aid Handbook, state scholarship and loan regulations, the Default Guide, and university and Board of Regents policies and procedures. These guidelines require judgment, selection, and interpretation in application systems and compliance. COMPLEXITY/SCOPE OF WORK The work consists of varied management and administrative duties. Strict regulations contribute to the complexity of the position. The purpose of this position is to assist in directing the university's financial aid operations systems and compliance. Success in this position contributes to the efficiency and effectiveness of those operations. CONTACTS Contacts are typical with co-workers, other university employees, students, parents, representatives of student loan companies, representatives of federal agencies, and members of the public. Contacts are typical to provide services; to give or exchange information; to resolve problems; to motivate or influence people; or to justify, defend or negotiate matters. PHYSICAL DEMANDS/WORK ENVIRONMENT The work is typically performed while sitting at a desk or table. The work is typically performed in an office. Required to work some evenings and weekends. SUPERVISORY AND MANAGEMENT CONTROLS This position provides support to financial aid office staff. USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Polygraph TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join our team as a Business Management Analyst based out Linthicum, MD or Annapolis Junction, MD. This is an onsite position that offers the 9/80 schedule. $10K Sign on Bonus payable to selected external candidate holding a current TS/SCI clearance with Polygraph. Internal candidates are not eligible What You'll get to Do: The Business Management Analyst will support the Northrop Grumman Microelectronics Center (NGMC). Learn more about the NGMC and Northrop Grumman's storied history, impact, and innovation in the microelectronics field here: The Business Management Analyst will interface with the program managers, functional management, cost account managers (CAMs) and business managers to provide financial support and analysis to meet program requirements. As part of this role the Analyst will analyze cost data to prepare program financial reports for internal and external customers relative to program cost incurrence, material tracking and labor expenses to help ensure program contracts perform within negotiated parameters. This role will work cooperatively with business, functional, and technical staff to support cost estimate development, invoicing, customer proposals, negotiations, and various audits. This role will forecast financial statements (Income Statement and Balance Sheet), the Annual Operating Plan (AOP), and the Labor Resource Plan for their program. The Analyst supports identification and mitigation of program cost and schedule risks. The Analyst will also perform Earned Value Management (EVM) tasks including developing the performance measurement baseline (PMB), forecasting the Estimate at Complete (EAC), controlling change management processes and preparing internal and external status reports. Basic Qualifications: Bachelor's degree in Business Administration (Accounting, Data Analytics, Economics, Finance, Management, Marketing, etc.) or Business adjacent degree (Mathematics, Risk Management) from an accredited institution with a minimum of 2 years of financial work experience. Proficiency in Microsoft Excel (pivot tables, lookups, chart generation, VBA macros, etc.) Ability to travel domestically up to 10%. US citizenship is required. A current/active DoD TS/SCI with Polygraph clearance is required Preferred Qualifications: Basic understanding of Government Compliance. SAP, COGNOS, or similar ERP software experience Experience in strong data mining and database management. Professional experience in Aerospace & Defense, Financial Services, or Telecommunications. Earned Value Management (EVM) customer reporting, COBRA experience. What We Can Offer You Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Primary Level Salary Range: $70,600.00 - $110,900.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
10/18/2025
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Polygraph TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join our team as a Business Management Analyst based out Linthicum, MD or Annapolis Junction, MD. This is an onsite position that offers the 9/80 schedule. $10K Sign on Bonus payable to selected external candidate holding a current TS/SCI clearance with Polygraph. Internal candidates are not eligible What You'll get to Do: The Business Management Analyst will support the Northrop Grumman Microelectronics Center (NGMC). Learn more about the NGMC and Northrop Grumman's storied history, impact, and innovation in the microelectronics field here: The Business Management Analyst will interface with the program managers, functional management, cost account managers (CAMs) and business managers to provide financial support and analysis to meet program requirements. As part of this role the Analyst will analyze cost data to prepare program financial reports for internal and external customers relative to program cost incurrence, material tracking and labor expenses to help ensure program contracts perform within negotiated parameters. This role will work cooperatively with business, functional, and technical staff to support cost estimate development, invoicing, customer proposals, negotiations, and various audits. This role will forecast financial statements (Income Statement and Balance Sheet), the Annual Operating Plan (AOP), and the Labor Resource Plan for their program. The Analyst supports identification and mitigation of program cost and schedule risks. The Analyst will also perform Earned Value Management (EVM) tasks including developing the performance measurement baseline (PMB), forecasting the Estimate at Complete (EAC), controlling change management processes and preparing internal and external status reports. Basic Qualifications: Bachelor's degree in Business Administration (Accounting, Data Analytics, Economics, Finance, Management, Marketing, etc.) or Business adjacent degree (Mathematics, Risk Management) from an accredited institution with a minimum of 2 years of financial work experience. Proficiency in Microsoft Excel (pivot tables, lookups, chart generation, VBA macros, etc.) Ability to travel domestically up to 10%. US citizenship is required. A current/active DoD TS/SCI with Polygraph clearance is required Preferred Qualifications: Basic understanding of Government Compliance. SAP, COGNOS, or similar ERP software experience Experience in strong data mining and database management. Professional experience in Aerospace & Defense, Financial Services, or Telecommunications. Earned Value Management (EVM) customer reporting, COBRA experience. What We Can Offer You Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Primary Level Salary Range: $70,600.00 - $110,900.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Description Summary: Field Service Technician II is a technical support and troubleshooting expert responsible for maintaining computer systems, peripherals, applications, and providing user support both remotely and on-site to healthcare professionals. The technician is also responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade and maintenance of workstations and peripheral equipment. In addition, the technician resolves problems reported by the Customer Support Center and implements new functionality while adhering to policies, procedures, and standards of the organization. The job requires documentation of all activities and adherence to high-quality, cost-effective solutions for all levels of users, while supporting the business goals and objectives of the department, and CHRISTUS Health. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Provide technical support for desktop computers, laptops, tablets, printers, and other peripherals used in healthcare settings. Provide effective Customer Service by being courteous, polite, and friendly toward others. Install and configure enterprise applications and updates, as well as other software applications. Troubleshoot and resolve software issues for medical applications, as well as common software such as Microsoft Office and Adobe Creative Suite. Install and configure enterprise applications and updates, as well as other software applications. Assist with network connectivity and access issues. Maintain an accurate inventory of non-medical hardware and software assets. Produce required department reporting associated with projects assigned by manager and problems assigned through help desk queues. Reporting includes a status and problem documentation summary within the problem management system. Follow established policies, procedures and standards defined by the Information Services. Assist in the support and maintenance of the telecommunication systems. Demonstrate good teamwork on assigned projects through actions and job performance. Identify and escalate more complex issues to leadership. Troubleshoot and resolve issues with Active Directory and domain rights issues. Provide guidance and mentoring of less experienced team members. Adaptable and able to adjust to changing circumstances and priorities, maintaining a positive and productive attitude. Detail oriented: Pays close attention to details, ensuring accuracy and thoroughness in all aspects of work. Self-motivated by demonstrating a proactive approach to tasks and challenges, consistently seeking ways to improve processes and outcomes. Strong organizational and time management skills Create and maintain documentation related to field service operations. Contact vendors regarding service issues to receive support information or assistance as instructed by the supervisor. Track and document the hardware and software inventory. Troubleshoot and resolve issues with Active Directory and domain rights issues Provide guidance and mentoring of less experienced team members. Independently managing small-scale IT projects, including equipment deployments, system upgrades, and infrastructure setups. Coordinating and executing departmental moves, ensuring that all technology components-such as workstations, printers, phones, and network connections-are relocated and reconfigured with minimal disruption to operations. Effective communication, planning, and collaboration with other departments are essential for success in this responsibility. Must have strong problem-solving skills and ability to troubleshoot technical issues. Must have excellent communication and customer service skills. This position requires regular travel to customer sites; therefore, candidates must possess a valid driver's license and maintain an acceptable driving record in accordance with company policy. A motor vehicle record (MVR) check may be conducted prior to employment and periodically throughout the duration of employment to ensure continued compliance. The Field Services Technician must be available to participate in an extended on-call rotation to support after-hours responses to urgent clinician needs. This includes evenings, weekends, and holidays, as required, to ensure timely service and minimal disruption to patient care. Must be able to lift up to 50 pounds. Must be able to climb ladders and work in confined spaces. Job Requirements: Education/Skills • Associate degree in Information Technology, Computer Science, or related field preferred. Experience • 2-3 years of experience in desktop support or related field, with a focus on healthcare IT preferred. • Knowledge of medical software applications and systems, such as Electronic Health Record (EHR) and Picture Archiving and Communication System (PACS). • Familiarity with HIPAA regulations and other healthcare industry standards. • Knowledge of ITIL (Information Technology Infrastructure Library) best practices preferred. Licenses, Registrations, or Certifications • NA In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
10/18/2025
Full time
Description Summary: Field Service Technician II is a technical support and troubleshooting expert responsible for maintaining computer systems, peripherals, applications, and providing user support both remotely and on-site to healthcare professionals. The technician is also responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade and maintenance of workstations and peripheral equipment. In addition, the technician resolves problems reported by the Customer Support Center and implements new functionality while adhering to policies, procedures, and standards of the organization. The job requires documentation of all activities and adherence to high-quality, cost-effective solutions for all levels of users, while supporting the business goals and objectives of the department, and CHRISTUS Health. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Provide technical support for desktop computers, laptops, tablets, printers, and other peripherals used in healthcare settings. Provide effective Customer Service by being courteous, polite, and friendly toward others. Install and configure enterprise applications and updates, as well as other software applications. Troubleshoot and resolve software issues for medical applications, as well as common software such as Microsoft Office and Adobe Creative Suite. Install and configure enterprise applications and updates, as well as other software applications. Assist with network connectivity and access issues. Maintain an accurate inventory of non-medical hardware and software assets. Produce required department reporting associated with projects assigned by manager and problems assigned through help desk queues. Reporting includes a status and problem documentation summary within the problem management system. Follow established policies, procedures and standards defined by the Information Services. Assist in the support and maintenance of the telecommunication systems. Demonstrate good teamwork on assigned projects through actions and job performance. Identify and escalate more complex issues to leadership. Troubleshoot and resolve issues with Active Directory and domain rights issues. Provide guidance and mentoring of less experienced team members. Adaptable and able to adjust to changing circumstances and priorities, maintaining a positive and productive attitude. Detail oriented: Pays close attention to details, ensuring accuracy and thoroughness in all aspects of work. Self-motivated by demonstrating a proactive approach to tasks and challenges, consistently seeking ways to improve processes and outcomes. Strong organizational and time management skills Create and maintain documentation related to field service operations. Contact vendors regarding service issues to receive support information or assistance as instructed by the supervisor. Track and document the hardware and software inventory. Troubleshoot and resolve issues with Active Directory and domain rights issues Provide guidance and mentoring of less experienced team members. Independently managing small-scale IT projects, including equipment deployments, system upgrades, and infrastructure setups. Coordinating and executing departmental moves, ensuring that all technology components-such as workstations, printers, phones, and network connections-are relocated and reconfigured with minimal disruption to operations. Effective communication, planning, and collaboration with other departments are essential for success in this responsibility. Must have strong problem-solving skills and ability to troubleshoot technical issues. Must have excellent communication and customer service skills. This position requires regular travel to customer sites; therefore, candidates must possess a valid driver's license and maintain an acceptable driving record in accordance with company policy. A motor vehicle record (MVR) check may be conducted prior to employment and periodically throughout the duration of employment to ensure continued compliance. The Field Services Technician must be available to participate in an extended on-call rotation to support after-hours responses to urgent clinician needs. This includes evenings, weekends, and holidays, as required, to ensure timely service and minimal disruption to patient care. Must be able to lift up to 50 pounds. Must be able to climb ladders and work in confined spaces. Job Requirements: Education/Skills • Associate degree in Information Technology, Computer Science, or related field preferred. Experience • 2-3 years of experience in desktop support or related field, with a focus on healthcare IT preferred. • Knowledge of medical software applications and systems, such as Electronic Health Record (EHR) and Picture Archiving and Communication System (PACS). • Familiarity with HIPAA regulations and other healthcare industry standards. • Knowledge of ITIL (Information Technology Infrastructure Library) best practices preferred. Licenses, Registrations, or Certifications • NA In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Description: At Weyerhaeuser, our IT team is at the forefront of the timber industry's digital transformation to uphold our competitive advantage. We implement solutions that integrate and standardize data across the entire supply chain from seedlings to finished wood products and their distribution. Our strategies involve advanced analytics, machine learning/artificial intelligence, automation, and information management. This position is a Senior Enterprise Architect (EA) reporting to the Director of EA as part of a centralized EA team. It is at the top of our individual contributor range reflecting the importance to the success of the organization. The position is aligned to IT Artificial Intelligence (AI), Automation, and Data Management leader. The team focuses on automating and streamlining decision-making, expanding AI practices, advancing our Enterprise Data Management & Analytics strategy, and fostering innovation. If you want to be part of a world-class technology team changing the world we live in - come grow with us! The ideal candidate is passionate, thrives in a team environment, and is committed to lifelong learning. They must possess influential leadership skills and work collaboratively across all levels of the organization. They will play a significant role in advancing enterprise architecture practices and continuous investment in our business sectors. Their core values should align with our culture of safety, integrity, citizenship, sustainability, and inclusion, fostering a sense of belonging and embracing diverse ideas. We seek a proactive collaborator to partner with enterprise leaders, formulate automation strategies and road maps using AI and modern data practices to drive business outcomes. The candidate needs experience in strategic alignment, thought leadership, and collaboration. Balancing current solutions with emerging technologies to maintain our competitive advantage is crucial. We provide a platform for innovation, influence, transformation, inspiration, and growth within our organization. If you are ready to be a crucial strategic component of our team, we invite you to apply and discover more about this exciting opportunity! Responsibilities: Responsibilities Develop and uphold architectural strategies and standards in alignment with our business objectives. Facilitate discussions with stakeholders about the potential of technology and applicability to business strategies and objectives. Partner with senior leadership to determine and prioritize AI, Automation, and Data Management initiatives. Oversee data integration efforts to ensure smooth, secure data transfer across various systems and platforms. Identify opportunities for automation and process optimization that allows our business to scale. Engage with different business units and departments to comprehend their needs and provide architectural solutions accordingly. Cultivate a collaborative atmosphere, bridging the divide between technical and non-technical stakeholders. Collaborate on establishing data pipelines, ETL/ELT processes, and automate workflows. Partner with the Information Governance team to ensure data policies, standards, and best practices are seamlessly integrated within the enterprise's architectural strategy. Design data models, data flows, and data integration strategies to ensure data quality, security, and accessibility. Collaborate with cross functional teams to develop AI-driven solutions. Ensure ethical and responsible use of AI technologies, adhering to relevant regulations and industry standards. Evaluate the organization's current technology portfolio against the business capabilities to influence improvement roadmaps. Stay abreast of emerging technologies and assess their potential benefits for the company. Provide strategic advisory council for project activities with delivery teams to guide integration efforts. Commit to growing functional and technical skills and discovering new ways to deliver business or technical solutions. Willing to mentor others. Leads and participates in project architecture reviews. Provides guidance and participates in project alternative analysis and architecture development. Qualifications: Over 5 years of Enterprise Architecture experience. Over 10 years of relevant IT technology experience. Proven leadership in team management, both formally and informally. Deep understanding of data governance, modeling, analysis, integration strategies, and automation frameworks. Experience with integration patterns and platforms like Boomi and API management. Experience with Robotic Process Automation (RPA), both attended and unattended bots. Proficiency in multiple database technologies (relational, graph, object-oriented, document databases). Strong leadership and communication skills, capable of explaining complex technical concepts to non-technical stakeholders. Excellent problem-solving and decision-making abilities. Ability to understand customer and partner business needs, lead requirement gathering and analysis, and design solutions that drive business outcomes. Skilled in educating stakeholders on complex technology subjects. Excellent interpersonal skills, able to influence, collaborate, and manage group dynamics to drive consensus. Ability to foster a collaborative environment, encouraging input and respecting diverse opinions. Preferred, not required: Experience with a variety of coding languages; R, Python, SQL, etc. AI/ML Certifications Practical experience with Snowflake. Practical experience with UiPath RPA Practical experience in Forestry Services or Wood Product manufacturing Experience with a variety of database technologies; S/4 Hana, SQL Server, PostgreSQL, Oracle, or MySQL Experience with Industrial Internet of Things and time-series manufacturing data Education Bachelor's degree in computer science, data science, engineering, or related experience is required. Compensation: This role is eligible for our annual merit-increase program, and we are targeting a salary range of $135,500-$203,300 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 25% of base pay. Potential plan funding may range from zero to two times that target. This position is also eligible to receive between $32,000 in restrictive stock units on an annual basis, as part of our Long Term Incentive Plan. Benefits: When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance. We offer a pre-tax Health Savings Account option which includes a company contribution. Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career. Retirement: Employees are able to enroll in our company's 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary. Paid Time Off or Vacation: We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours and paid parental leave for all full-time employees. Attention Internal Applicants: To ensure transparency across the organization, please have a discussion with your manager prior to applying for any new opportunities. If you need any help facilitating this conversation, please reach out to your HR Representative for guidance. For more information on how to apply, including best practices for updating your profile or partnering with HR and Recruiting, please visit our internal applicant page on Roots: Weyerhaeuser is an equal opportunity employer. Inclusion is one of our five core values and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team.
10/18/2025
Full time
Description: At Weyerhaeuser, our IT team is at the forefront of the timber industry's digital transformation to uphold our competitive advantage. We implement solutions that integrate and standardize data across the entire supply chain from seedlings to finished wood products and their distribution. Our strategies involve advanced analytics, machine learning/artificial intelligence, automation, and information management. This position is a Senior Enterprise Architect (EA) reporting to the Director of EA as part of a centralized EA team. It is at the top of our individual contributor range reflecting the importance to the success of the organization. The position is aligned to IT Artificial Intelligence (AI), Automation, and Data Management leader. The team focuses on automating and streamlining decision-making, expanding AI practices, advancing our Enterprise Data Management & Analytics strategy, and fostering innovation. If you want to be part of a world-class technology team changing the world we live in - come grow with us! The ideal candidate is passionate, thrives in a team environment, and is committed to lifelong learning. They must possess influential leadership skills and work collaboratively across all levels of the organization. They will play a significant role in advancing enterprise architecture practices and continuous investment in our business sectors. Their core values should align with our culture of safety, integrity, citizenship, sustainability, and inclusion, fostering a sense of belonging and embracing diverse ideas. We seek a proactive collaborator to partner with enterprise leaders, formulate automation strategies and road maps using AI and modern data practices to drive business outcomes. The candidate needs experience in strategic alignment, thought leadership, and collaboration. Balancing current solutions with emerging technologies to maintain our competitive advantage is crucial. We provide a platform for innovation, influence, transformation, inspiration, and growth within our organization. If you are ready to be a crucial strategic component of our team, we invite you to apply and discover more about this exciting opportunity! Responsibilities: Responsibilities Develop and uphold architectural strategies and standards in alignment with our business objectives. Facilitate discussions with stakeholders about the potential of technology and applicability to business strategies and objectives. Partner with senior leadership to determine and prioritize AI, Automation, and Data Management initiatives. Oversee data integration efforts to ensure smooth, secure data transfer across various systems and platforms. Identify opportunities for automation and process optimization that allows our business to scale. Engage with different business units and departments to comprehend their needs and provide architectural solutions accordingly. Cultivate a collaborative atmosphere, bridging the divide between technical and non-technical stakeholders. Collaborate on establishing data pipelines, ETL/ELT processes, and automate workflows. Partner with the Information Governance team to ensure data policies, standards, and best practices are seamlessly integrated within the enterprise's architectural strategy. Design data models, data flows, and data integration strategies to ensure data quality, security, and accessibility. Collaborate with cross functional teams to develop AI-driven solutions. Ensure ethical and responsible use of AI technologies, adhering to relevant regulations and industry standards. Evaluate the organization's current technology portfolio against the business capabilities to influence improvement roadmaps. Stay abreast of emerging technologies and assess their potential benefits for the company. Provide strategic advisory council for project activities with delivery teams to guide integration efforts. Commit to growing functional and technical skills and discovering new ways to deliver business or technical solutions. Willing to mentor others. Leads and participates in project architecture reviews. Provides guidance and participates in project alternative analysis and architecture development. Qualifications: Over 5 years of Enterprise Architecture experience. Over 10 years of relevant IT technology experience. Proven leadership in team management, both formally and informally. Deep understanding of data governance, modeling, analysis, integration strategies, and automation frameworks. Experience with integration patterns and platforms like Boomi and API management. Experience with Robotic Process Automation (RPA), both attended and unattended bots. Proficiency in multiple database technologies (relational, graph, object-oriented, document databases). Strong leadership and communication skills, capable of explaining complex technical concepts to non-technical stakeholders. Excellent problem-solving and decision-making abilities. Ability to understand customer and partner business needs, lead requirement gathering and analysis, and design solutions that drive business outcomes. Skilled in educating stakeholders on complex technology subjects. Excellent interpersonal skills, able to influence, collaborate, and manage group dynamics to drive consensus. Ability to foster a collaborative environment, encouraging input and respecting diverse opinions. Preferred, not required: Experience with a variety of coding languages; R, Python, SQL, etc. AI/ML Certifications Practical experience with Snowflake. Practical experience with UiPath RPA Practical experience in Forestry Services or Wood Product manufacturing Experience with a variety of database technologies; S/4 Hana, SQL Server, PostgreSQL, Oracle, or MySQL Experience with Industrial Internet of Things and time-series manufacturing data Education Bachelor's degree in computer science, data science, engineering, or related experience is required. Compensation: This role is eligible for our annual merit-increase program, and we are targeting a salary range of $135,500-$203,300 based on your level of skills, qualifications and experience. You will also be eligible for our Annual Incentive Program, which offers a cash bonus targeting 25% of base pay. Potential plan funding may range from zero to two times that target. This position is also eligible to receive between $32,000 in restrictive stock units on an annual basis, as part of our Long Term Incentive Plan. Benefits: When you join our team, you and your dependents will be offered coverage under our comprehensive employee benefits plan, which includes medical, dental, vision, short and long-term disability, and life insurance. We offer a pre-tax Health Savings Account option which includes a company contribution. Other benefit options are also available such as voluntary Long-Term Care and Employee Assistance Programs. We also support personal volunteerism, sponsor a host of diversity networks, promote mentoring, and provide training and development opportunities to help you chart your path to a fulfilling career. Retirement: Employees are able to enroll in our company's 401k plan, which includes a paid company match in addition to our annual contribution equal to 5% of your base salary. Paid Time Off or Vacation: We provide eligible employees who are scheduled to work 25 hours or more per week with 3-weeks of paid vacation to use during your first year of employment. In addition, after being employed for six months, eligible employees begin to accrue vacation for future use. We also recognize eleven paid holidays per year, providing a total of 88 holiday hours and paid parental leave for all full-time employees. Attention Internal Applicants: To ensure transparency across the organization, please have a discussion with your manager prior to applying for any new opportunities. If you need any help facilitating this conversation, please reach out to your HR Representative for guidance. For more information on how to apply, including best practices for updating your profile or partnering with HR and Recruiting, please visit our internal applicant page on Roots: Weyerhaeuser is an equal opportunity employer. Inclusion is one of our five core values and we strive to maintain a culture where all our people feel a sense of belonging, opportunity and shared purpose. We are committed to recruiting a diverse workforce and supporting an equitable and inclusive environment that inspires people of all backgrounds to join, stay and thrive with our team.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MST to 9:00 pm MST. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for future insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $ 46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MST to 9:00 pm MST. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for future insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $ 46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Position Title: Staffed Living Program Coordinator Job Location: Bennington, VT Education Level High School Salary Range: $55536.00 - $55536.00 Salary/year Job Shift: Day Job Category: Non-Credentialed Position Description: Why join UCS? Since 1958, United Counseling Service (UCS) has been dedicated to providing exceptional care and support to individuals and families in our community. Through a wide range of programs, services, and educational opportunities, we strive to meet the diverse needs of those we serve. Our team includes professionals from various fields, including administration, clinical services, nursing, education, case management, psychiatry, and direct support, working across 17 facilities throughout Bennington County. As a proud affiliate of Vermont Care Partners -a statewide network of 16 non-profit community-based agencies-we deliver comprehensive mental health, substance use, and intellectual and developmental services across Vermont. We are currently seeking compassionate, motivated team players to join us in making a positive impact and building a stronger community. UCS Offers Generous Benefits Competitive pay Generous paid time off Medical, dental, and vision insurance Retirement plan with employer match Employer paid life insurance Employer paid short term and long-term disability insurance Employee Assistance Program Career development opportunities Free clinical supervision towards licensure Loan repayment and tuition assistance program Award winning worksite wellness program An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee. Rewarding experience making a difference in the community. We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community. Qualifications: OBJECTIVE/PURPOSE: Under the direction of the Senior Manager for Staffed Living and Public Safety, the Program Coordinator for Staffed Living assists in overseeing placements for individuals with intellectual disabilities in Staffed Living. They will be knowledgeable about DS Public Safety clients, stay informed about their status, and ensure the completion of required public safety documentation. The Program Coordinator for Staffed Living serves as the Service Coordinator for clients in Staffed Living, ensuring all required documentation is completed, monitoring their needs and well-being, and advocating on their behalf. Additionally, they provide training and guidance to Specialized Direct Support Providers (SDSP), ensuring procedural compliance and best practices. They support safe and appropriate placements while prioritizing the well-being of individuals and the community. MAJOR RESPONSIBILITIES: PROGRAM DEVELOPMENT AND SUPERVISION: The Program Coordinator for Staffed Living may assign and direct the work of SDSPs. provides administrative supervision to Specialized Direct Support Professionals (SDSPs). They monitor service quality, assist with program operations, develop staff schedules, and implement and oversee required staff training. Additionally, they help develop treatment plans and ensure the completion of all required annual documentation for clients in the Staffed Living and Public Safety Program. In collaboration with the Senior Manager, the Program Coordinator ensures compliance with policies and procedures. They may also participate in the DS Emergency On-Call System. The Program Coordinator for Staffed Living works closely with DS clinical staff and DAIL's Public Safety Specialist to facilitate ongoing communication and training. They ensure the Staffed Living program meets necessary training requirements, including approved restraint procedures (Human rights Committee) when required, to maintain the safety of Public Safety clients and the community. They will ensure that the monthly census is completed timely and adherence to all regulatory requirements and UCS policies. Additionally, they support the Senior Manager in completing VOTIPS and SOTIPS assessments for Public Safety and ACT 248 clients, as well as fulfilling monthly reporting requirements and ensuring timely submission to DAIL. HOUSING SOLUTIONS and CRISIS SUPPORT: The Program Coordinator for Staffed Living works with community members and service providers to address housing challenges for individuals in the program. Responsibilities include assisting with recruiting and hiring staff as needed, collaborating with local landlords to secure appropriate housing, and assisting clients in advocating for their needs while maintaining ongoing communication with guardians. In times of crisis or housing-related escalations, the Program Coordinator provides positive interventions and strategic support for DS clients. They problem-solve and develop creative solutions to assist individuals in crisis, ensuring they receive the necessary resources and support. QUALITY ASSURANCE AND COMPLIANCE: The Program Coordinator will develop tracking systems to monitor completion of required Public Safety documentation and other organizational tools. NETWORKING AND CONSULTATION / EDUCATION: The Program Coordinator serves on agency committees as assigned and represents the division on the statewide Public Safety Committee. They assist Service Coordinators in coordinating services and provide training as needed, including approved restraint procedures, ensuring compliance with all training requirements. Additionally, the Program Coordinator mediates staff concerns, offering guidance and support as needed. They also act as a client advocate, collaborating with community housing organizations to secure appropriate resources and support for individuals in the program. INFORMATION MANAGEMENT, RECORD KEEPING, AND FISCAL MONITORING: Facilitates and documents the person-centered program planning process (Needs Assessment, Person's story, ISA); Collaborates with service providers to ensure that the ISA is implemented and is effective; Ensures that all regulations are being followed. Prepares reports, as requested. Reviews management and outcome reports completed by managers. Review waiver budgets as appropriate and advise the Division Director of necessary changes. ADDITIONAL DUTIES IN SUPPORT OF ORGANIZATION: In addition to the above, performs other duties as assigned. EDUCATIONAL REQUIREMENTS: Bachelor's degree preferred, or five years' experience in similar role or experience assisting in carrying out duties may be substituted for bachelor's degree. May be willing to train a self-directed professional. Supervisory experience required. Experience working with individuals with developmental disabilities strongly preferred. LICENSES/CERTIFICATIONS REQUIRED: Valid Driver's License COMPUTER SKILLS REQUIRED: Typing and navigating, email usage, Microsoft office suite, familiarity with electronic health records strongly desired. PI8cdc9-3566
10/18/2025
Full time
Position Title: Staffed Living Program Coordinator Job Location: Bennington, VT Education Level High School Salary Range: $55536.00 - $55536.00 Salary/year Job Shift: Day Job Category: Non-Credentialed Position Description: Why join UCS? Since 1958, United Counseling Service (UCS) has been dedicated to providing exceptional care and support to individuals and families in our community. Through a wide range of programs, services, and educational opportunities, we strive to meet the diverse needs of those we serve. Our team includes professionals from various fields, including administration, clinical services, nursing, education, case management, psychiatry, and direct support, working across 17 facilities throughout Bennington County. As a proud affiliate of Vermont Care Partners -a statewide network of 16 non-profit community-based agencies-we deliver comprehensive mental health, substance use, and intellectual and developmental services across Vermont. We are currently seeking compassionate, motivated team players to join us in making a positive impact and building a stronger community. UCS Offers Generous Benefits Competitive pay Generous paid time off Medical, dental, and vision insurance Retirement plan with employer match Employer paid life insurance Employer paid short term and long-term disability insurance Employee Assistance Program Career development opportunities Free clinical supervision towards licensure Loan repayment and tuition assistance program Award winning worksite wellness program An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee. Rewarding experience making a difference in the community. We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community. Qualifications: OBJECTIVE/PURPOSE: Under the direction of the Senior Manager for Staffed Living and Public Safety, the Program Coordinator for Staffed Living assists in overseeing placements for individuals with intellectual disabilities in Staffed Living. They will be knowledgeable about DS Public Safety clients, stay informed about their status, and ensure the completion of required public safety documentation. The Program Coordinator for Staffed Living serves as the Service Coordinator for clients in Staffed Living, ensuring all required documentation is completed, monitoring their needs and well-being, and advocating on their behalf. Additionally, they provide training and guidance to Specialized Direct Support Providers (SDSP), ensuring procedural compliance and best practices. They support safe and appropriate placements while prioritizing the well-being of individuals and the community. MAJOR RESPONSIBILITIES: PROGRAM DEVELOPMENT AND SUPERVISION: The Program Coordinator for Staffed Living may assign and direct the work of SDSPs. provides administrative supervision to Specialized Direct Support Professionals (SDSPs). They monitor service quality, assist with program operations, develop staff schedules, and implement and oversee required staff training. Additionally, they help develop treatment plans and ensure the completion of all required annual documentation for clients in the Staffed Living and Public Safety Program. In collaboration with the Senior Manager, the Program Coordinator ensures compliance with policies and procedures. They may also participate in the DS Emergency On-Call System. The Program Coordinator for Staffed Living works closely with DS clinical staff and DAIL's Public Safety Specialist to facilitate ongoing communication and training. They ensure the Staffed Living program meets necessary training requirements, including approved restraint procedures (Human rights Committee) when required, to maintain the safety of Public Safety clients and the community. They will ensure that the monthly census is completed timely and adherence to all regulatory requirements and UCS policies. Additionally, they support the Senior Manager in completing VOTIPS and SOTIPS assessments for Public Safety and ACT 248 clients, as well as fulfilling monthly reporting requirements and ensuring timely submission to DAIL. HOUSING SOLUTIONS and CRISIS SUPPORT: The Program Coordinator for Staffed Living works with community members and service providers to address housing challenges for individuals in the program. Responsibilities include assisting with recruiting and hiring staff as needed, collaborating with local landlords to secure appropriate housing, and assisting clients in advocating for their needs while maintaining ongoing communication with guardians. In times of crisis or housing-related escalations, the Program Coordinator provides positive interventions and strategic support for DS clients. They problem-solve and develop creative solutions to assist individuals in crisis, ensuring they receive the necessary resources and support. QUALITY ASSURANCE AND COMPLIANCE: The Program Coordinator will develop tracking systems to monitor completion of required Public Safety documentation and other organizational tools. NETWORKING AND CONSULTATION / EDUCATION: The Program Coordinator serves on agency committees as assigned and represents the division on the statewide Public Safety Committee. They assist Service Coordinators in coordinating services and provide training as needed, including approved restraint procedures, ensuring compliance with all training requirements. Additionally, the Program Coordinator mediates staff concerns, offering guidance and support as needed. They also act as a client advocate, collaborating with community housing organizations to secure appropriate resources and support for individuals in the program. INFORMATION MANAGEMENT, RECORD KEEPING, AND FISCAL MONITORING: Facilitates and documents the person-centered program planning process (Needs Assessment, Person's story, ISA); Collaborates with service providers to ensure that the ISA is implemented and is effective; Ensures that all regulations are being followed. Prepares reports, as requested. Reviews management and outcome reports completed by managers. Review waiver budgets as appropriate and advise the Division Director of necessary changes. ADDITIONAL DUTIES IN SUPPORT OF ORGANIZATION: In addition to the above, performs other duties as assigned. EDUCATIONAL REQUIREMENTS: Bachelor's degree preferred, or five years' experience in similar role or experience assisting in carrying out duties may be substituted for bachelor's degree. May be willing to train a self-directed professional. Supervisory experience required. Experience working with individuals with developmental disabilities strongly preferred. LICENSES/CERTIFICATIONS REQUIRED: Valid Driver's License COMPUTER SKILLS REQUIRED: Typing and navigating, email usage, Microsoft office suite, familiarity with electronic health records strongly desired. PI8cdc9-3566
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Polygraph TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join our team as a Business Management Analyst based out Linthicum, MD or Annapolis Junction, MD. This is an onsite position that offers the 9/80 schedule. $10K Sign on Bonus payable to selected external candidate holding a current TS/SCI clearance with Polygraph. Internal candidates are not eligible What You'll get to Do: The Business Management Analyst will support the Northrop Grumman Microelectronics Center (NGMC). Learn more about the NGMC and Northrop Grumman's storied history, impact, and innovation in the microelectronics field here: The Business Management Analyst will interface with the program managers, functional management, cost account managers (CAMs) and business managers to provide financial support and analysis to meet program requirements. As part of this role the Analyst will analyze cost data to prepare program financial reports for internal and external customers relative to program cost incurrence, material tracking and labor expenses to help ensure program contracts perform within negotiated parameters. This role will work cooperatively with business, functional, and technical staff to support cost estimate development, invoicing, customer proposals, negotiations, and various audits. This role will forecast financial statements (Income Statement and Balance Sheet), the Annual Operating Plan (AOP), and the Labor Resource Plan for their program. The Analyst supports identification and mitigation of program cost and schedule risks. The Analyst will also perform Earned Value Management (EVM) tasks including developing the performance measurement baseline (PMB), forecasting the Estimate at Complete (EAC), controlling change management processes and preparing internal and external status reports. Basic Qualifications: Bachelor's degree in Business Administration (Accounting, Data Analytics, Economics, Finance, Management, Marketing, etc.) or Business adjacent degree (Mathematics, Risk Management) from an accredited institution with a minimum of 2 years of financial work experience. Proficiency in Microsoft Excel (pivot tables, lookups, chart generation, VBA macros, etc.) Ability to travel domestically up to 10%. US citizenship is required. A current/active DoD TS/SCI with Polygraph clearance is required Preferred Qualifications: Basic understanding of Government Compliance. SAP, COGNOS, or similar ERP software experience Experience in strong data mining and database management. Professional experience in Aerospace & Defense, Financial Services, or Telecommunications. Earned Value Management (EVM) customer reporting, COBRA experience. What We Can Offer You Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Primary Level Salary Range: $70,600.00 - $110,900.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
10/18/2025
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Polygraph TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology to enable strategic planning. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing skills, whether you are new to the field, or an industry thought leader. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. We are looking for you to join our team as a Business Management Analyst based out Linthicum, MD or Annapolis Junction, MD. This is an onsite position that offers the 9/80 schedule. $10K Sign on Bonus payable to selected external candidate holding a current TS/SCI clearance with Polygraph. Internal candidates are not eligible What You'll get to Do: The Business Management Analyst will support the Northrop Grumman Microelectronics Center (NGMC). Learn more about the NGMC and Northrop Grumman's storied history, impact, and innovation in the microelectronics field here: The Business Management Analyst will interface with the program managers, functional management, cost account managers (CAMs) and business managers to provide financial support and analysis to meet program requirements. As part of this role the Analyst will analyze cost data to prepare program financial reports for internal and external customers relative to program cost incurrence, material tracking and labor expenses to help ensure program contracts perform within negotiated parameters. This role will work cooperatively with business, functional, and technical staff to support cost estimate development, invoicing, customer proposals, negotiations, and various audits. This role will forecast financial statements (Income Statement and Balance Sheet), the Annual Operating Plan (AOP), and the Labor Resource Plan for their program. The Analyst supports identification and mitigation of program cost and schedule risks. The Analyst will also perform Earned Value Management (EVM) tasks including developing the performance measurement baseline (PMB), forecasting the Estimate at Complete (EAC), controlling change management processes and preparing internal and external status reports. Basic Qualifications: Bachelor's degree in Business Administration (Accounting, Data Analytics, Economics, Finance, Management, Marketing, etc.) or Business adjacent degree (Mathematics, Risk Management) from an accredited institution with a minimum of 2 years of financial work experience. Proficiency in Microsoft Excel (pivot tables, lookups, chart generation, VBA macros, etc.) Ability to travel domestically up to 10%. US citizenship is required. A current/active DoD TS/SCI with Polygraph clearance is required Preferred Qualifications: Basic understanding of Government Compliance. SAP, COGNOS, or similar ERP software experience Experience in strong data mining and database management. Professional experience in Aerospace & Defense, Financial Services, or Telecommunications. Earned Value Management (EVM) customer reporting, COBRA experience. What We Can Offer You Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Primary Level Salary Range: $70,600.00 - $110,900.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Tampa, FL. Relocation assistance is not available for this position. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. Collaborates with team members to resolve issues and to identify appropriate issues for escalation. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 1 year of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment Successful completion of a job-related assessment may be required What sets you apart: 2+ years of direct Annuity Sales Experience Experience Working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $63,590.00 - $114,450.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Tampa, FL. Relocation assistance is not available for this position. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. Collaborates with team members to resolve issues and to identify appropriate issues for escalation. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 1 year of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment Successful completion of a job-related assessment may be required What sets you apart: 2+ years of direct Annuity Sales Experience Experience Working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $63,590.00 - $114,450.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Requisition: S Title: System Administrator I or II - Identity and Access Management - IAM (1 position to be filled) FLSA status: Exempt Hiring Salary: This position is a pay grade 10 or 13. Please see Pay Grade Table at: Occupational Category: Professional Department: IT Systems Division: Information Technology Open Date: 09/24/2025 Open Until Filled: Yes Educational and Experience Requirement: System Administrator I IAM (Identity and Access Management) - Bachelor's degree with a major in computer science or related field from an accredited institution with one year relevant experience. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered. System Administrator II IAM (Identity and Access Management) - Bachelor's degree with a major in computer science or related field from an accredited institution. Master's degree preferred. Two years of relevant experience. A currently valid Microsoft Technology Associate certificate or higher, or a Red Hat Certified System Administrator certificate or higher could be substituted for one year of experience. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position: System Administrator I IAM - Assists with the upkeep, configuration, and reliable operation of Sam Houston State University Information Technology systems. Acquires, installs, and upgrades routine computer components and software. System Administrator II IAM - Maintains the upkeep, configuration, and reliable operation of Sam Houston State University Information Technology systems. Acquires, installs, and upgrades advanced computer components and software. Primary Responsibilities: System Administrator I IAM - Summary: Responsible for basic identity and access management tasks including user provisioning, password resets, and access troubleshooting. Follows established procedures and works collaboratively with the Systems and other IT teams. Key Responsibilities: Performs user account provisioning and de-provisioning. Monitors IAM ticket queue and resolve routine access issues. Documents procedures and escalate complex issues. Assists in onboarding/offboarding processes. Deploys and maintains small application services and the operating system on the Windows platform. Performs other related duties as assigned. System Administrator II IAM - Summary: Handles more complex IAM tasks and contributes to system improvements. Follows established procedures and develops new processes for team use. Works collaboratively with the Systems and other IT teams. Key Responsibilities: Manages access requests and role assignments across systems using RBAC and identity lifecycle management methodologies. Supports SSO and MFA configurations using tools such as Active Directory, Azure Entra and Duo. Assists in IAM system upgrades and integrations. Performs access audits and generate compliance reports. Develops scripts using (PowerShell, SQL, Python, etc.) and basic knowledge of APIs for automation of IAM tasks. Deploys and maintains small to medium application services and the operating system on the Windows platform. Performs other related duties as assigned. Other Specifications: System Administrator I IAM - Must be available for after-hours on-call support. Knowledge of operating systems and applications. Knowledge of hardware and software troubleshooting. Familiar with or some experience using technologies such as Redundant Array of Independent Disks (RAID), enterprise-class server and direct-attached storage, as well as server virtualization. Understanding of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. T his is a security sensitive position and requires a Department of Public Safety (DPS) fingerprint background check and will need to adhere to the Texas Criminal Justice Information Systems (CJIS) Systems Access Policy. Some travel is required. System Administrator II IAM - Must be available for after-hours on-call support. In-depth knowledge of operating systems and applications. In-depth knowledge of hardware and software configuration and troubleshooting. Very familiar with Network Load Balancers and clustering technologies. In-depth knowledge of or significant experience using technologies such as RAID, enterprise class server and direct-attached storage, enterprise-class storage systems such as SAN and NAS, as well as server virtualization. In-depth knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. In-depth knowledge of Structured Query Language (SQL), Simple Network Management Protocol (SNMP), Lightweight Directory Access Protocol (LDAP), Kerberos, Remote Authentication Dial In User Service (RADIUS), and Security Sockets Layer (SSL) technology. Familiar with storage network technologies such as Fibre Channel, iSCSI, and Infiniband. This is a security sensitive position and requires a Department of Public Safety (DPS) fingerprint background check and will need to adhere to the Texas Criminal Justice Information Systems (CJIS) Systems Access Policy. Some travel is required. Full Time Part Time: Full Time Quicklink: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report
10/18/2025
Full time
Requisition: S Title: System Administrator I or II - Identity and Access Management - IAM (1 position to be filled) FLSA status: Exempt Hiring Salary: This position is a pay grade 10 or 13. Please see Pay Grade Table at: Occupational Category: Professional Department: IT Systems Division: Information Technology Open Date: 09/24/2025 Open Until Filled: Yes Educational and Experience Requirement: System Administrator I IAM (Identity and Access Management) - Bachelor's degree with a major in computer science or related field from an accredited institution with one year relevant experience. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered. System Administrator II IAM (Identity and Access Management) - Bachelor's degree with a major in computer science or related field from an accredited institution. Master's degree preferred. Two years of relevant experience. A currently valid Microsoft Technology Associate certificate or higher, or a Red Hat Certified System Administrator certificate or higher could be substituted for one year of experience. A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position: System Administrator I IAM - Assists with the upkeep, configuration, and reliable operation of Sam Houston State University Information Technology systems. Acquires, installs, and upgrades routine computer components and software. System Administrator II IAM - Maintains the upkeep, configuration, and reliable operation of Sam Houston State University Information Technology systems. Acquires, installs, and upgrades advanced computer components and software. Primary Responsibilities: System Administrator I IAM - Summary: Responsible for basic identity and access management tasks including user provisioning, password resets, and access troubleshooting. Follows established procedures and works collaboratively with the Systems and other IT teams. Key Responsibilities: Performs user account provisioning and de-provisioning. Monitors IAM ticket queue and resolve routine access issues. Documents procedures and escalate complex issues. Assists in onboarding/offboarding processes. Deploys and maintains small application services and the operating system on the Windows platform. Performs other related duties as assigned. System Administrator II IAM - Summary: Handles more complex IAM tasks and contributes to system improvements. Follows established procedures and develops new processes for team use. Works collaboratively with the Systems and other IT teams. Key Responsibilities: Manages access requests and role assignments across systems using RBAC and identity lifecycle management methodologies. Supports SSO and MFA configurations using tools such as Active Directory, Azure Entra and Duo. Assists in IAM system upgrades and integrations. Performs access audits and generate compliance reports. Develops scripts using (PowerShell, SQL, Python, etc.) and basic knowledge of APIs for automation of IAM tasks. Deploys and maintains small to medium application services and the operating system on the Windows platform. Performs other related duties as assigned. Other Specifications: System Administrator I IAM - Must be available for after-hours on-call support. Knowledge of operating systems and applications. Knowledge of hardware and software troubleshooting. Familiar with or some experience using technologies such as Redundant Array of Independent Disks (RAID), enterprise-class server and direct-attached storage, as well as server virtualization. Understanding of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. T his is a security sensitive position and requires a Department of Public Safety (DPS) fingerprint background check and will need to adhere to the Texas Criminal Justice Information Systems (CJIS) Systems Access Policy. Some travel is required. System Administrator II IAM - Must be available for after-hours on-call support. In-depth knowledge of operating systems and applications. In-depth knowledge of hardware and software configuration and troubleshooting. Very familiar with Network Load Balancers and clustering technologies. In-depth knowledge of or significant experience using technologies such as RAID, enterprise class server and direct-attached storage, enterprise-class storage systems such as SAN and NAS, as well as server virtualization. In-depth knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Simple Mail Transfer Protocol (SMTP), and File Sharing protocols. In-depth knowledge of Structured Query Language (SQL), Simple Network Management Protocol (SNMP), Lightweight Directory Access Protocol (LDAP), Kerberos, Remote Authentication Dial In User Service (RADIUS), and Security Sockets Layer (SSL) technology. Familiar with storage network technologies such as Fibre Channel, iSCSI, and Infiniband. This is a security sensitive position and requires a Department of Public Safety (DPS) fingerprint background check and will need to adhere to the Texas Criminal Justice Information Systems (CJIS) Systems Access Policy. Some travel is required. Full Time Part Time: Full Time Quicklink: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report
