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Job no: 495696 Work type: Full Time Location: Swarthmore Categories: Staff, Salary (Exempt), On Campus Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia, whose mission combines academic rigor with social responsibility. Swarthmore has a strong institutional commitment to inclusive excellence and nondiscrimination in its educational program and employment practices and encourages candidates who will further advance the goal of fostering a diverse and inclusive community. As one of the nation's finest institutions of higher learning, Swarthmore College is global in outlook and draws students from around the nation and world. The 425 acre campus is a designated arboretum, complete with gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods. Who We Are: We are the Scott Arboretum & Gardens which consists of 400+ acres of Swarthmore College's academic and residential campus and the Crum Woods. The Arboretum's plant collections and garden spaces surround all of the campus buildings and outdoor athletic areas. Our department consists of all aspects of the Scott Arboretum & Gardens which include horticulture, learning and engagement, and grounds operations. The opportunity: The Associate Director, Horticulture provides leadership and professional horticultural and managerial expertise in overseeing horticultural operations of the Scott Arboretum & Gardens and the team of 14 horticulturists and others that perform this work. Assists the executive director with the planning and implementation of Arboretum efforts as they relate to horticulture and the gardens. Leads sustainability work for the landscapes, gardens and Crum Woods. Assists in working with the College's construction and planning efforts as they relate to the campus landscape, and with design professionals working on these projects. Works closely and must cooperate on many aspects of Grounds Operations. Assumes responsibility for the Horticulture operating budget. Assists and participates in the Arboretum's educational and outreach programs. Works to fulfill the missions of the Arboretum and Swarthmore College. Essential Responsibilities HORTICULTURAL MANAGEMENT Assumes full responsibility for horticultural maintenance of campus and the Scott Arboretum & Gardens to maintain aesthetics and safety, fulfill the mission of the Scott Arboretum, and perform horticultural maintenance to the highest standards possible in a sustainable way. Demonstrates familiarity with the identification and maintenance of a broad range of trees, shrubs, vines, herbaceous perennials, annuals, and turf grass. Has advanced knowledge to provide proper horticultural care in a timely, efficient manner. Leads sustainability efforts for the College that pertain to the Arboretum's landscape, storm water management, the Crum Woods and Creek, and all land owned by Swarthmore College. Demonstrates the ability to decide a course of action relative to soils and fertilization, and is up-to-date on accepted practices relative to pruning and planting in order to provide current and approved methods of horticultural science. Demonstrates familiarity with the common diseases, insects, weeds, and cultural problems of landscapes and turf in the mid-Atlantic region in order to make proper decisions for the daily maintenance and care of the landscape. Designs gardens and supervises the work in the Arboretum's production nursery and growing area to complete projects approved by the Collections Committee. Assists in, or performs, landscape design for construction or renovation of the garden areas on campus. Participates in the Arboretum's Collections Committee. Oversees the implementation of all landscape renovation and projects done by the College's horticultural staff. Oversees the design, implementation and eventual maintenance of all landscape projects done by the College for the purpose of building construction or renovation. This involves supervision of in-house and contracted gardeners and associated trades people. Coordinates and oversees all aspects of Crum Woods renovation, restoration, and maintenance studies and projects. Implements the deer herd management project in the woods. Cooperates with designers, researchers and outside governmental and regulatory agencies on matters of the Crum Woods. GROUNDS MANAGEMENT Meets regularly, as asked to do so, with design teams and construction companies working on campus projects to provide leadership in relation to landscape design and desires and intents of the College and Arboretum. Assists in supervising snow removal and winter storm cleanup, and dealing with cleanup associated with severe weather emergencies. Shares responsibility with A. Director of Grounds Operations for supervising approximately 40 employees to prepare for all large outdoor College functions (e.g., commencement, Alumni Weekend), ensuring that all set-ups and tear-downs are completed in a timely manner. Ensures that all equipment necessary for performing tasks (from hand tools to tractors) are readily available and in good working order. PROJECT MANAGEMENT Performs all aspects of project management (budgets, consultants, design, implementation and construction) of projects related to: landscape and garden installation, landscape sustainability, and Crum Woods and Crum Creek. Cooperates on project management of campus building construction or renovation, campus infrastructure or other projects which affect the College grounds. BUDGET/CONTRACT MANAGEMENT Prepares the Horticulture division's annual operating and capital budgets in order to meet current needs. Approves and reviews monthly all expenditures in order to ensure accurate charges and control of expenditures. Supervises the equipment purchase, use and care for horticulture operations, and approves all expenditures for maintenance and/or replacement. Prepares bids, writes the contracts, and supervises outside contractors for masonry projects. Reconciles and approves time sheets for grounds department employees. Supervisory Responsibilities Directly supervises 14 full-time employees, consisting of: 2 horticulture supervisors, 2 assistant horticulture supervisors, 10 horticulturists Assists in supervising: up to 10 temporary, part-time, student, and summer workers. Oversees the departmental use of Scott Arboretum volunteer help. Who you are: Adapts with a positive attitude to new work situations, people, ideas, procedures, and organizational structures, in order to accommodate an evolving work environment. Builds successful relationships with constituents and coworkers. Communicates and works effectively as a team member, in order to maximize the effectiveness of the office. Exhibits maturity, reliability, composure, and stability under pressure in order to handle on-the-job challenges. Understands and abides by a high standard of professional ethics in order to ensure the integrity of the organization. Works successfully with diverse others and upholds the College's commitment to equal employment opportunity and affirmative action, in order to help the organization realize its commitment to excellence through diversity. Is optimistic and constructive in work conduct and outlook. What you bring: Required Bachelor's degree in horticulture or landscape design or related field. Five to ten years of direct supervisory experience required. Experience in landscape sustainability, native ecosystem restoration, contract management, landscape design, public garden administration, college/university arboretum administration are desirable. Demonstrated leadership in prior work experiences. Must possess a pesticide applicator's license and a valid driver's license. Preferred Master's degree in horticulture or landscape design. Experience in working in a public garden or college/university setting. Physical Demands Must be able to remain in a stationary position 50% of the time, frequently moves equipment or materials weighing up to 50 pounds. Working Conditions Must be able to work in extreme hot and extreme cold conditions. Required to travel regularly to work sites. Must be available to be on-call one weekend per month. Ability to work outside of regular work hours as needed, or in case of emergency. Occasionally may work weekends or evenings beyond standard business hours in order to complete projects or meet heavy demand and to staff numerous events staged on weekends and evenings. What You Will Get: You'll work at one of the world's most renowned liberal arts Colleges, with incredible benefits, a stunning 420-acre campus, and a collaborative work environment. Join a team of passionate, creative people who work hard and have fun supporting the College students, faculty, and staff. We want to hear from you if you are excited about this role! For full consideration, submit applications with an uploaded resume, including a cover letter, by September 15, 2025. Applications received after this date may be reviewed on a rolling basis until the job has been filled. A cover letter indicating how your qualifications and experience have prepared you for this position. If you have experience that meets any of the preferred qualifications . click apply for full job details

Job Title: Associate Vice President, Controller Location: Kennesaw, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 285454 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU! Location (Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Job Summary Overall responsibility of the University's controllership functions. Directs, coordinates and oversees the institution's various financial, accounting, and treasury operations. Establishes University financial policies and standards. Responsible for the overall University financials and the financial and managerial integrity of the financial systems and processes used in all KSU business activities including research, education and general-funded, and auxiliaries. Consults and collaborates with senior leaders across the Institution. Responsibilities KEY RESPONSIBILITIES: 1. Maintains the overall integrity of the financial records and internal controls environment of the university 2. Monitors surplus/deficit to ensure that deficits do not exist, and surplus is returned to the state 3. Completes Annual Financial Report, Budget to Actuals Report, IPEDS, SEFA, Annual Expenditure Report (AER), Federal 990T, 1042's,1099's and additional annual, quarterly and monthly reports 4. Manages the cooperation and responses to multiple external and internal financial and operational audits 5. Supervises audit coordination and document preparation for state, BOR and internal audits 6. Coordinates and reviews annual State Internal Control Questionnaire and Business Process documentation 7. Reviews and approves Auditor checklist and Trial Balance books for Fiscal Year-End 8. Reviews Foundation Annual Component Unit Files 9. Maintains and enhances the financial systems and coordinates work with Information Technology (IT) leadership at KSU and the University System Office 10. Researches and interprets State and Board of Regents (BOR policies; creates, maintains and updates all KSU financial policies, processes, procedures and training materials for users of the accounting and travel systems 11. Reviews capital lease documents and financial proformas related to Public Private Venture Agreements and interfaces with Executive Management on capital projects 12. Overall responsibility for operation of the Bursar's Office, which includes daily cash receipting, student accounts, collections, and all receivables for the University; works with other departments such as Registrar and Financial Aid on common issues regarding policy or procedure 13. Full accountability for General Ledger, which includes review and analysis of all ledgers to ensure accuracy in financial reporting; reviews and approves all journal entries 14. Overall responsibility for financial operations, which may include oversight of departments such as Bursar, Procurement and Payment Services, Grants Accounting, Payroll and related administrative units. 15. Comprehensive oversight of the development, implementation, and monitoring of internal control systems 16. Overall responsibility for compliance with regulations, laws, and policies regarding financial transactions 17. Primary oversight for the reporting of private and public ventures 18. Comprehensive accountability for the preparation and presentation of financial reports 19. Conducts staff meetings to ensure proper communication among directors and staff members 20. Participates on University committees, works with Board of Regents (BOR) on system committees and meets with Deans and other Executive Management as required Required Qualifications Educational Requirements Bachelor's degree from an accredited institution of higher education, preferably in Accounting Other Required Qualifications Current, valid, and active Certified Public Account (CPA) credentials Required Experience Ten (10) years of related experience, including senior-level management Preferred Qualifications Preferred Educational Qualifications An advanced degree from an accredited institution of higher education in a related field Preferred Experience Previous experience with Oracle PeopleSoft or Workday Knowledge, Skills, & Abilities ABILITIES Able to research and utilize proper accounting treatment per Governmental Accounting Standards Board (GASB) and Generally Accepted Accounting Principles (GAAP) Able to provide effective leadership, vision, professional development, and training to ensure individual staff development and achievement of organizational goals while providing high levels of customer service and continuous improvement in fiscal areas Able to interface with complex financial accounting and administrative information systems Able to handle multiple tasks or projects at one time meeting assigned deadlines KNOWLEDGE Knowledge of GASB, FASB, A-21, A-133, and other GAAP pronouncements that impact university financial and research systems Knowledge of best practices in internal controls over financial reporting SKILLS Excellent initiative, teamwork, problem solving, independent judgment, organization, time management, project management and presentation skills Exhibits strong analytical, management, interpersonal and communication (verbal and written) skills, provide collaborative leadership, be adaptable and flexible, and build effective working relationships with constituents internal and external to the university Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Financials, and Asset Management systems) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, Other Information This is a supervisory position. This position does have any financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does require a purchasing card (P-Card). This position may travel 1%-24% of the time This position does not require security clearance. Background Check Credit Report Standard Enhanced Education Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment . click apply for full job details

Job no: 493247 Work type: Non-Exempt Staff Location: Gambier, OH Categories: Kenyon College is conducting a search for a qualified candidate to fill the position of Certified Rover. The Certified Rover will perform a wide variety of tasks working independently or as a member of a group, to maintain college buildings and facilities free of hazards and presenting a clean, neat appearance. This position works Tuesday - Saturday, 6:00am - 3:00pm, with a one hour unpaid lunch and the hourly rate of pay is $21.61. Principal Duties and Responsibilities: Move and transport materials, equipment, tools, and furniture in a safe and careful manner. Operate various hand and/or power tools. Assemble new furniture and equipment in accordance with manufacturer's instructions. Perform all types of custodial work. Operate refuse truck, including removing refuse from buildings. Operate recycling truck, including collections and processing of recyclable materials. Perform tasks generally assigned to "Rovers" as deemed appropriate by the manager. Responsible for various types of set-ups for special events. Act as a group leader when so designated by manager. Perform other duties as may be assigned. Required: Valid Ohio driver's license and ability to operate and work from various types of vehicles. Must have a valid CDL, Class B driver's license required to operate a trash compactor truck. Must have two years of operating experience in Class B type vehicles. Minimum Qualifications: Mechanical aptitude with knowledge and ability to operate vehicles and power equipment safely. Must be able to work independently and with minimum supervision using good judgment. Ability to comprehend and follow verbal and/or written instructions. Must be able to have flexible work schedules when requested by the manager, as the occasion requires. Ability to lift, move, and transport materials, supplies, and equipment up to 50lbs Must be able to work effectively with persons in various departments and present a professional image at all times. Experience with operating a fork lift Experience with operating an aerial lift truck. Benefits Kenyon offers benefits for employees and their family members. Children of employees are eligible for 100% tuition waivers at Kenyon, and through the Great Lakes Colleges Association , children of employees are eligible for 90% tuition waivers at nineteen other of the nation's finest liberal arts colleges. We also offer health, dental and vision insurance, TIAA retirement, and many other benefits , including provisions for a spouse, families, and domestic partners. Details about benefits as well as conditions of employment are described more fully in our Staff Handbook . Kenyon is a unique place to live and work. To discover why it should be your next home, click here . Kenyon College is an equal opportunity employer, and we welcome applications from all qualified individuals. It is the College's policy to evaluate qualified applicants without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, physical and/or mental disability, age, religion, medical condition, veteran status, marital status, or any other characteristic protected by institutional policy or state, local, or federal law. Kenyon College has a strong commitment to an inclusive environment that welcomes all voices and perspectives. Advertised: 06 Oct 2025 Eastern Daylight Time Applications close: Open until filled Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );

Description Community Manager Location: Elim Manor and Elim Estates (Columbus, OH) Job Type : Full Time Pay Rate: Up to $55,000 Make a Difference-And Own Your Future Join Wallick Communities , a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Means Creating Homes for People Who Need It Most : Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package : Health, dental, vision insurance effective within 2 weeks of starting your new job . Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Learning & Support : A supportive team that cares about your continued development, well-being and professional growth. Resident Stories That Stay with You : From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career. Career Growth: Tuition reimbursement, t raining, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do People Leadership Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for our residents. Process community staff payroll. Financial Responsibility Ensure collections of all monies due to the community (i.e., rent) are received and deposited. Process community invoices for payment. Purchase and maintain adequate supplies for the community. Community and Resident Focus Maintain acceptable levels of occupancy (minimum 98%). Maintain positive relationships with the community owner/s and its residents. Review rental applications for approval. Operational Excellence Complete move-out paperwork according to governing regulations. Perform unit move-out, annual, and housekeeping inspections in a timely manner. Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval. Timely completion of reports required by government agencies, administrators, or the Company. Responsible for maintaining the community to Company standards. Perform other related duties as assigned. What We're Looking For Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience. Education: High School diploma, or associate's degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus - you will be given the chance to obtain as an associate. Dependability: Reliable transportation and a strong work ethic . Resident Focus: A commitment to providing exceptional service to our valued residents . Operational Excellence: You're deadline driven, with a keen eye for detail, compliance, and quality. Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents , associates, and community . Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities , creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day . For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to wor k. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen.

Associate Vice President & University Controller, Financial Operations Job Description Associate Vice President & University Controller, Financial Operations Category Charles River Campus > Professional Job Location Boston, MA, United States Tracking Code Posted Date 10/8/2025 Salary Grade Grade 00 Position Type Full-Time/Regular Reporting to the Vice President, Financial Operations, Boston University's (BU) Associate Vice President & University Controller (Controller) is responsible for maintaining the accounting records of the University, providing accurate and timely financial reporting, ensuring the protection of university assets by establishing and maintaining adequate internal controls, and implementing cutting edge new technology and staying abreast of industry trends. The Controller is responsible for providing overall leadership and direction of the accounting staff and operations of the University. This includes maintenance of the system of accounting records; production of related financial reports; and adherence to internal controls to mitigate risk, enhance accuracy of the University's financial position, and ensure compliance with relevant laws, regulations, and industry best practices as well as generally accepted accounting principles (GAAP) and Financial Accounting Standard Board (FASB) standards, and state/federal requirements. The Controller oversees over 65 staff members across several departments including Student Financial Services, Financial Accounting & Reporting, Tax Services, Payroll Services, Research Financial Operations, and Property Management. Lastly, the Controller is responsible for internal and external financial reporting and regularly supports reporting to the Board of Trustees and relevant Board committees. This includes but is not limited to annual audited financial statements, managing external auditors, IPEDS reporting, and compilation of the University's fringe and indirect cost proposals. Major duties of this position include: Responsible for staff development, including assisting managers as they formulate the development plans for their teams. Direct reports include: Associate Controller, Payroll Services Assistant Vice President of Student Financial Services (SFS) who oversees Student Customer Service, Cashier Services, and Student Loans & Collections. Assistant Vice President of Financial Accounting & Reporting and Tax Services Associate Controller of Research Financial Operations, including Grant and Miscellaneous Receivables, and Property Management Design, establish, and maintain an organizational structure and staffing to effectively accomplish organizational goals and objectives; recruit, employ, train, supervise, and evaluate personnel staff. Review month-end close reporting to university leadership and prepare monthly board committee presentations based on University's financial performance. Prepare routine and ad hoc financial analysis and reports for senior leadership. Oversee the preparation of university's consolidated financial statements including footnotes and preceding Management Discussion & Analysis (MD&A) in accordance with GAAP. Serve as a liaison with the University's external auditors and is responsible for leading all external financial audits (Financial Statement, Uniform Guidance, NCAA, UFR, and others as needed). Serve as staff to Board of Trustee's Audit Committee. Responsible for establishing an internal control environment related to financial information and the accounting for the University's assets. Act as committee member for various subsidiaries, related parties, task forces, and working groups collaborating with internal and external partners. Required Skills Required Skills: CPA qualified and master's degree (MBA, MSA or its equivalent). 12+ years of experience in financial accounting management, preferably public accounting within an institution of higher education, of which the last five (5) years have been in a supervisory or managerial capacity and included supervising, hiring, and evaluating staff. Note: Seven (7) years of audit experience of higher education with managerial responsibilities may be an appropriate substitute. Demonstrated subject matter expertise in principles of internal controls, compliance, and GAAP. Adept at communication, negotiation, influencing, critical thinking, collaboration, problem solving and empathy. Excellent analytical skills & demonstrated effectiveness dealing with complex processes & systems; Knowledge of report writing applications. Demonstrated success managing staff & office operations; Strong leadership & team-building skills. Strong time management and planning skills required to coordinate and prioritize multiple projects simultaneously while adapting to changes in business requirements in a fast-paced environment. Self-motivated, proactive, intellectually curious. Preferred Skills: Extensive experience working in SAP and/or other reporting tools, enterprise-wide accounting software (i.e. Oracle, People Soft, Banner, ERP), Campus Solutions, Microsoft Office Suite. Benefits / Other Information: Boston University's generous benefits package includes health, dental, life insurance, and paid time off! Full-time employees are also eligible for tuition remission for courses at Boston University. Note: the remission benefit extends to dependents as well. For more details on benefits, please refer to the Boston University benefits page at The department of Financial Affairs at Boston University values intellectual, cultural, and social diversity among its staff and students. We remain steadfast in our dedication to building a team that is inclusive and equitable and a place where all constituents can thrive. For all positions, we are looking for individuals who enjoy working with colleagues in a collaborative environment and who are flexible and creative. We strongly encourage applications from women and under-represented groups who share our interest in serving a university community with diverse needs, backgrounds, ethnicities, and abilities. Interested applicants are asked to upload a resume, list of references (if available), and submit a cover letter addressed to "Hiring Manager - AVP and University Controller". We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: Boston, MA Position Type: Full-Time/Regular Salary Grade: Grade 00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-09569bbaca8ccd4da88a0e0ec5c638bd

Description Community Manager Location: Linton Apartments (Linton, IN) Job Type : Part Time Pay Rate: Up to $26/hr. Make a Difference-And Own Your Future Join Wallick Communities , a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Means Creating Homes for People Who Need It Most : Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package : Health, dental, vision insurance effective within 2 weeks of starting your new job . Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Learning & Support : A supportive team that cares about your continued development, well-being and professional growth. Resident Stories That Stay with You : From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career. Career Growth: Tuition reimbursement, t raining, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do People Leadership Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for our residents. Process community staff payroll. Financial Responsibility Ensure collections of all monies due to the community (i.e., rent) are received and deposited. Process community invoices for payment. Purchase and maintain adequate supplies for the community. Community and Resident Focus Maintain acceptable levels of occupancy (minimum 98%). Maintain positive relationships with the community owner/s and its residents. Review rental applications for approval. Operational Excellence Complete move-out paperwork according to governing regulations. Perform unit move-out, annual, and housekeeping inspections in a timely manner. Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval. Timely completion of reports required by government agencies, administrators, or the Company. Responsible for maintaining the community to Company standards. Perform other related duties as assigned. What We're Looking For Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience. Education: High School diploma, or associate's degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus - you will be given the chance to obtain as an associate. Dependability: Reliable transportation and a strong work ethic . Resident Focus: A commitment to providing exceptional service to our valued residents . Operational Excellence: You're deadline driven, with a keen eye for detail, compliance, and quality. Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents , associates, and community . Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities , creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day . For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to wor k. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen.

Description Community Manager Location: Hamilton Crossing (Whitehall, OH) Job Type : Full Time Pay Rate: Up to $55,000 Make a Difference-And Own Your Future Join Wallick Communities , a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Means Creating Homes for People Who Need It Most : Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package : Health, dental, vision insurance effective within 2 weeks of starting your new job . Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Learning & Support : A supportive team that cares about your continued development, well-being and professional growth. Resident Stories That Stay with You : From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career. Career Growth: Tuition reimbursement, t raining, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do People Leadership Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for our residents. Process community staff payroll. Financial Responsibility Ensure collections of all monies due to the community (i.e., rent) are received and deposited. Process community invoices for payment. Purchase and maintain adequate supplies for the community. Community and Resident Focus Maintain acceptable levels of occupancy (minimum 98%). Maintain positive relationships with the community owner/s and its residents. Review rental applications for approval. Operational Excellence Complete move-out paperwork according to governing regulations. Perform unit move-out, annual, and housekeeping inspections in a timely manner. Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval. Timely completion of reports required by government agencies, administrators, or the Company. Responsible for maintaining the community to Company standards. Perform other related duties as assigned. What We're Looking For Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience. Education: High School diploma, or associate's degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus - you will be given the chance to obtain as an associate. Dependability: Reliable transportation and a strong work ethic . Resident Focus: A commitment to providing exceptional service to our valued residents . Operational Excellence: You're deadline driven, with a keen eye for detail, compliance, and quality. Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents , associates, and community . Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities , creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day . For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to wor k. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen.

Description Assistant Community Manager Location: Schlarman House and Hurlburt House (Peoria, IL) Job Type : Full Time Pay Rate: Up to $21/hr. Make a Difference-And Own Your Future Join Wallick Communities , a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Means Creating Homes for People Who Need It Most : Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package : Health, dental, vision insurance effective within 2 weeks of starting your new job . Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Learning & Support : A supportive team that cares about your continued development, well-being and professional growth. Resident Stories That Stay with You : From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career. Career Growth: Tuition reimbursement, t raining, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do Financial Responsibility Ensure collections of all monies due to the community (i.e., rent) are received and deposited. Process community invoices for payment. Purchase and maintain adequate supplies for the community. Community and Resident Focus Maintain acceptable levels of occupancy (minimum 98%). Maintain positive relationships with the community owner/s and its residents. Review rental applications for approval. Operational Excellence Complete move-out paperwork according to governing regulations. Perform unit move-out, annual, and housekeeping inspections in a timely manner. Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval. Timely completion of reports required by government agencies, administrators, or the Company. Responsible for maintaining the community to Company standards. Perform other related duties as assigned. What We're Looking For Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience. Education: High School diploma, or associate's degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus - you will be given the chance to obtain as an associate. Dependability: Reliable transportation and a strong work ethic. Resident Focus: A commitment to providing exceptional service to our valued residents. Operational Excellence: You're deadline driven, with a keen eye for detail, compliance, and quality. Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities , creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day. For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen

Job no: 495709 Work type: Temporary Part Time Location: Swarthmore Categories: Staff, Hourly (Non-Exempt), On Campus Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia, whose mission combines academic rigor with social responsibility. Swarthmore has a strong institutional commitment to inclusive excellence and nondiscrimination in its educational program and employment practices and encourages candidates who will further advance the goal of fostering a diverse and inclusive community. As one of the nation's finest institutions of higher learning, Swarthmore College is global in outlook and draws students from around the nation and world. The 425 acre campus is a designated arboretum, complete with gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods. The opportunity: On occasions when the TriCollege Libraries Van Driver is absent, the Backup Van Driver coordinates timely and accurate distribution and transportation of library materials throughout the TriCollege Library System (Bryn Mawr, Haverford, and Swarthmore). They are responsible for the packing, collection, and delivery of library materials to and from each of three (3) library locations on a set daily schedule. Important notes about this position: Possible year-round requests (except during the 2-week winter break). Weekdays only. Schedule, if called in, will be approximately 10:00am to 1:00pm. May be called in on short notice. May be required for as little as one day or as much as several weeks to cover a planned vacation or approved leave. No guaranteed number of hours per week or year. Essential Responsibilities Distribution and Transportation of Library Materials (95%) Completes scheduled delivery route daily to the 9 libraries in the Bryn Mawr, Haverford, and Swarthmore library system, supporting our TriCo shared collections and reciprocal borrowing consortium. Distributes incoming LIBRA materials and transports outgoing materials back to pickup point at McCabe. Maintains a schedule of distribution and delivery of library materials to all 9 libraries during the morning run and the 3 main libraries in the afternoon. Maintains knowledge of all pick-up and drop-off locations. Reports to supervisor with routine updates as well as any problems that may arise, including but not limited to substandard or unusual conditions or procedural issues. Works closely with supervisor and other access and user services staff to troubleshoot problems - delays, changes in pick-up location, missing items, etc. Implements changes as needed to adapt to new requirements. Protects, within reason, library materials from damage due to weather conditions or handling. Follows all safety regulations while operating the assigned vehicle in order to adhere to the motor vehicle laws of the Commonwealth. Adheres to PA State law and ALA Code of Patron Privacy Equipment Maintenance (5%) Notifies fleet manager of any issues. Monitors supplies needed to run the system efficiently, including maintaining inventory of boxes, bags, tags, etc. What you bring: Required Qualifications High school diploma or equivalent. Two years' experience driving van-type vehicles Valid Pennsylvania driver's license and motor vehicle report on driving history verified by the state Basic math and writing skills Strong interpersonal and communication skills Preferred Qualifications Customer service experience Physical Demands Must have the ability to handle all road hazards, loud noise, uncomfortable temperatures, and physical exertion associated with driving (drowsiness, stress, etc.) Ability to identify a driving hazard, process it, and make a sound decision and react appropriately to each situation. Must have the ability to lift 50 pounds, climb stairs, and sit for long periods Must have vision sufficient to read printed materials and operate a motor vehicle Must be able to retrieve library items from top and bottom shelves. Working Conditions Spends considerable time driving a van in a variety of weather conditions, also works within the libraries moving boxes of materials. What You Will Get: You'll work at one of the world's most renowned liberal arts Colleges, with incredible benefits, a stunning 420-acre campus, and a collaborative work environment. Join a team of passionate, creative people who work hard and have fun supporting the College students, faculty, and staff. The market range for this position is $20.00-$23.00 per hour, which represents the College's good faith and reasonable estimate of the range at the time of posting. The salary offered is determined based on factors including, but not limited to, experience and education of the final selected candidate, departmental budget availability, internal salary equity considerations, and available market information. PA Criminal Clearance Required Swarthmore College requires a PA Criminal background check for all staff positions prior to the start of employment. MVR Clearance Required by Position Due to operating a College owned motor vehicle while performing essential job responsibilities for this position, a motor vehicle report (MVR) clearance is required prior to the start of employment.Swarthmore College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer. Women and minorities are encouraged to apply. Advertised: Oct Eastern Daylight Time Applications close: Open until filled Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );

Description Community Manager Location: Helen Evans (Marysville, OH) Job Type : Full Time Pay Rate: Up to $55,000 Make a Difference-And Own Your Future Join Wallick Communities , a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Means Creating Homes for People Who Need It Most : Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package : Health, dental, vision insurance effective within 2 weeks of starting your new job . Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Learning & Support : A supportive team that cares about your continued development, well-being and professional growth. Resident Stories That Stay with You : From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career. Career Growth: Tuition reimbursement, t raining, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do People Leadership Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for our residents. Process community staff payroll. Financial Responsibility Ensure collections of all monies due to the community (i.e., rent) are received and deposited. Process community invoices for payment. Purchase and maintain adequate supplies for the community. Community and Resident Focus Maintain acceptable levels of occupancy (minimum 98%). Maintain positive relationships with the community owner/s and its residents. Review rental applications for approval. Operational Excellence Complete move-out paperwork according to governing regulations. Perform unit move-out, annual, and housekeeping inspections in a timely manner. Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval. Timely completion of reports required by government agencies, administrators, or the Company. Responsible for maintaining the community to Company standards. Perform other related duties as assigned. What We're Looking For Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience. Education: High School diploma, or associate's degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus - you will be given the chance to obtain as an associate. Dependability: Reliable transportation and a strong work ethic . Resident Focus: A commitment to providing exceptional service to our valued residents . Operational Excellence: You're deadline driven, with a keen eye for detail, compliance, and quality. Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents , associates, and community . Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities , creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day . For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to wor k. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen.

Second Avenue is recruiting a Resident Accounts Specialist - Accounts Receivable for its Single-Family Property Management division in Tampa, FL. Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - We are looking for an experienced property management professional, with single family rental customer service and administrative experience being highly desired. Candidate should possess a proven track record that demonstrates a high degree of motivation, self-management and the ability and willingness to learn new skills and processes. Flexibility and ability to work well within a team on a variety of initiatives are critical attributes for this candidate. Job Summary The Resident Accounts Specialist- Accounts Receivable is responsible for Everyday operations and financial functions. Collect and keep track of rent, deposits, late fees, and conduct move-out reconciliations. As the Resident Accounts Specialist, you will play a vital role in the delinquency and collection of rent to optimize the company's cash flow and financial position. In compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns. Duties and Responsibilities: • Review AR/Delinquency reports daily • Prepare Resident legal notices (3-day notices, 7-day notice to cure, etc.) • Verify that information on move-in and renewal leases agrees with information on the ledger. • Resolve resident inquiries in a prompt, courteous and efficient manner. • Record notices to vacate; Moveout Processing Smartsheet. • Perform all functions relating to collections, Non-Sufficient Funds (NSF's), warrant process and evictions. • Update and maintain Concession log. • Process Moveout Statements with resident Charges & deposit refunds • Follow owner and management procedures as directed. • Other duties may be periodically assigned by the Manager. Responsibilities relating to rent collection include: • Accept rent and follow-up on delinquencies. • Post rent charges and miscellaneous income receipts. • Post and follow-up on NSF checks. • Process evictions and NSF warrants. • Turn over bad debts for collection. • Report income collection to Property Accounting. • Resolve accounting discrepancies with urgency. • Contact delinquent residents via call, text, and email daily. Qualifications and Experience: • High School diploma or equivalent. • Two years' experience in apartment industry in an Assistant or Leasing position • Excellent verbal and written communication skills. • Ability to post and read computerized rent roll and collection reports. • Experience and proficiency in using a variety of software programs. • Ability to use a computer proficiently, including Microsoft Outlook, Word, and Excel. • Ability to prioritize and multi-task in a fast- paced environment. • Work well with others with a positive friendly attitude. Job Competencies: • Reliably accessible via phone and/or email, except during approved time off. • Answer telephone while maintaining courteous and helpful attitude to residents and prospects. • Possess strong leadership qualities, excellent customer service skills and excellent written and verbal communication abilities. • Possess a working knowledge of Fair Housing laws, rules and regulations concerning apartment leasing and management. • Extreme attention to detail and ability to communicate complex findings in a clear and concise manner. • Ability to determine trends and communicate same to senior management. • Ability to compare, copy, compute, compile, analyze, coordinate, negotiate, communicate, and instruct. • Ability to tolerate stressful situations and manage same effectively to resolution. • Ability to work under minimal supervision. • Ability to work evenings, weekends and holidays as needed. Job Type and Benefits: • Hybrid. Full-time, Hourly - Non-Exempt • Medical, Vision and Dental Insurance • Employer Paid Short and Long - Term Disability Insurance • 401k • Paid Holidays and Vacation NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI33964c94867c-6266

Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last updated: 04/01/2024 Summary Provide information and support via various means (i.e. phone, internet, email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality service. Examine, evaluate and make decisions on member and non-member loan applications for consumer loans. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interview and evaluate the needs of members and potential members, identify appropriate member needs and cross-sell financial products that meet those needs. Serve membership by providing information and account service in a pleasant, professional and efficient manner. Open/close accounts, process stop payments, order cards, answer questions regarding deposit accounts, loan accounts, plastic cards, remote access etc. Ensure complete and accurate documentation for loans and new accounts by gathering information and resolving uncertainties through inquiries with creditors, and/or members according to the credit union policy. Analyze and evaluate applicant's financial status by reviewing credit information, determining debt to income ratios, estimating payments, determining collateral requirements and establish collateral values, co-signer requirements and membership eligibility as defined by the policy. Possess general product knowledge relating to mortgage, home equity, and business loans for referral purposes. Complete outbound calls (2-2-2) to members, partner follow-up and other types of calls as requested by management. Assist other departments as necessary (i.e. collections, accounting, etc.) File claims for GAP, GAP Advantage, ADR and Debt Protection. Be well versed regarding credit union policies and procedures. Advise manager of external factors that may affect policy by suggesting policy modifications. Cross train other staff, as requested, on duties, functions, and responsibilities to assure proper back up. Follow proper member identification and security procedures and ensure that member and employee information is kept in the strictest confidence. Receive and payout money and keep records of money and negotiable instruments involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more information. Respond to member inquiries and requests regarding financial services and enter them into applicable computer systems and programs. Approve loans within specified limits OR refer to a manager with recommendations to obtain approval. Oversee timely loan closing and funding activities. Provide ongoing relationship servicing with current members to maintain goodwill and gain additional business. Assist members with problem resolution and account reconciliation. Responsible for Safe Deposit box transactions Execute, key, and verify wire transfers. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description $20.00 to $29.50, plus incentive

Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last updated: 04/01/2024 Summary Provide information and support via various means (i.e. phone, internet, email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality service. Examine, evaluate and make decisions on member and non-member loan applications for consumer loans. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interview and evaluate the needs of members and potential members, identify appropriate member needs and cross-sell financial products that meet those needs. Serve membership by providing information and account service in a pleasant, professional and efficient manner. Open/close accounts, process stop payments, order cards, answer questions regarding deposit accounts, loan accounts, plastic cards, remote access etc. Ensure complete and accurate documentation for loans and new accounts by gathering information and resolving uncertainties through inquiries with creditors, and/or members according to the credit union policy. Analyze and evaluate applicant's financial status by reviewing credit information, determining debt to income ratios, estimating payments, determining collateral requirements and establish collateral values, co-signer requirements and membership eligibility as defined by the policy. Possess general product knowledge relating to mortgage, home equity, and business loans for referral purposes. Complete outbound calls (2-2-2) to members, partner follow-up and other types of calls as requested by management. Assist other departments as necessary (i.e. collections, accounting, etc.) File claims for GAP, GAP Advantage, ADR and Debt Protection. Be well versed regarding credit union policies and procedures. Advise manager of external factors that may affect policy by suggesting policy modifications. Cross train other staff, as requested, on duties, functions, and responsibilities to assure proper back up. Follow proper member identification and security procedures and ensure that member and employee information is kept in the strictest confidence. Receive and payout money and keep records of money and negotiable instruments involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more information. Respond to member inquiries and requests regarding financial services and enter them into applicable computer systems and programs. Approve loans within specified limits OR refer to a manager with recommendations to obtain approval. Oversee timely loan closing and funding activities. Provide ongoing relationship servicing with current members to maintain goodwill and gain additional business. Assist members with problem resolution and account reconciliation. Responsible for Safe Deposit box transactions Execute, key, and verify wire transfers. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description $20.00 to $29.50, plus incentive

DIRECTOR, SPECIAL COLLECTIONS & ARCHIVES, University Libraries Job Description DIRECTOR, SPECIAL COLLECTIONS & ARCHIVES, University Libraries Category Charles River Campus > Library Job Location BOSTON, MA, United States Tracking Code Posted Date 9/26/2025 Salary Grade Grade 51 Position Type Full-Time/Regular The Boston University Libraries seek the next Director of the Special Collections and Archives who will be responsible for the strategic and operational leadership of the library's archival, rare book, and art holdings. As a user-focused and collaborative leader, you will lead the planning, implementation, operations, and assessment of the collections in support of the library's research, engagement, instruction, and outreach programs and services. As a systems thinker, you will identify improvements to the operation of the repository, working closely with peers to improve management and discovery of the university's holdings. Reporting to the Associate University Librarian for Academic Engagement & Special Collections, you will contribute to building a high trust organizational culture, serve as a department leader in the library organization, a participant and contributor to a wide range of strategic discussions and initiatives, and actively participate in university and professional communities to contribute to the profession and advance best practices in special collections and archives. A strong manager, you will recruit, mentor, and support the team of librarians, archivists, graduate interns, and student employees, who steward the University Archives, research services, processing and collection management, exhibitions, and engagement. An innovative leader, you will lead the provision of engagement programs including research services, the reading room, reference services, research fellowships, a growing instruction program, outreach, exhibitions, and public programs and have a talent for aligning engagement strategies with campus and external partners, in alignment with libraries and university priorities. You will bring a commitment to relevant collecting and responsible stewardship and will advance a collecting profile that matches the University's research and teaching priorities and opportunities and oversee acquisitions policies and priorities, ensuring alignment with institutional teaching and research priorities and stewardship capacity. As the keeper of an expansive contemporary and diverse archival ,rare book and art collections, you will oversee and direct the preservation and collection stewardship activities of the repository including university archives, rare books, manuscripts, and art collections and will be responsible for long-range planning and systems oversight ensuring effective, rigorous adoption of sustainable preservation, discovery, and collection management with a focus on digital readiness, stewardship, and digitization efforts. Astute with resource management, you will be responsible for advancing programmatic and collection-wide stewardship by contributing to fundraising efforts, grant writing, as well as budget management. As a leader in the Boston University Libraries, you will participate in and contribute to relevant library and university-wide activities and committees, collaborate on intramural events and strategic initiatives with library and university departments or programs, and contribute to the profession through service, research, publishing, and/or teaching. Required Skills Required Skills Master's degree in library or archival studies. 8+ years of relevant experience. Firm working knowledge of archival management and research support operations, across both print and digital formats, inclusive of requirements for the care of rare materials Strong leadership and communication skills. Commitment to inclusive and accessible service practices. For consideration, please submit a cover letter, CV, and list of professional references. The libraries will begin review of candidate applications on October 20, 2025. This position will remain open until filled. Working at Boston University Libraries Boston University Libraries is a learning organization that supports BU librarians, archivists, and information and subject specialists seeking and sharing knowledge, practices, and perspectives that advance library collections services, and their own professional development. In a collaborative, supportive, and engaging work environment, BU Libraries expert staff assist multidisciplinary research and exploration, build distinctive collections and archives of enduring research value, and empower users to thrive amid an ever-changing information environment. Located in the heart of Boston, the BU Libraries are embedded in numerous vibrant regional and national library and information specialist networks. The BU Libraries are active members within the Boston Library Consortium (BLC), the Association of Research Libraries (ARL), the Northeast Research Libraries Consortium (NERL), HathiTrust, ArchivesSpace, the Coalition for Networked Information (CNI), and a charter member of JSTOR Seeklight Digital Stewardship Services. Library staff at BU serve as engaged thought-leaders on a wide breadth of library management and service areas across diverse communities. Boston University, a member of the Association of American Universities (AAU), is one of the leading private research and teaching institutions in the world, with three primary campuses in the heart of Boston and programs around the globe. Chartered in 1869, the University is home to more than 33,000 students from more than 130 countries, 375,000 living alumni, 10,000 faculty and staff, and 17 schools and colleges. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: Grade 51 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-84a439d1b81efd44a841ed63b111cf5a

Director of Budget, Finance, and Operations Job No: 498376 Work Type: Staff Full-Time Location: Denver, CO Categories: Student Affairs / Services, Student Health / Counseling, Business Operations / Services At the University of Denver, Student Affairs is at the heart of the student journey-empowering every student to thrive academically, personally, and professionally. Rooted in DU's signature 4D Experience, our division is committed to fostering holistic development through four dimensions: deepen intellect, develop wellbeing, discover character, and design careers and lives of purpose. Our work reaches far beyond the classroom. Through dynamic, high-impact programs, services, and experiences offered at both the Denver Campus and the Kennedy Mountain Campus, we foster inclusive communities, promote health and wellness, cultivate exploration, engagement, and leadership, and develop a deep sense of belonging. We are committed to creating a high-touch environment where students and participants connect meaningfully, grow confidently, and thrive personally and collectively. Together, we are shaping a vibrant, supportive, and dynamic campus culture where every student and participant can discover their potential and make a meaningful impact. Department Summary The mission of the DU Health & Counseling Center ("the HCC", ) is to enhance overall student well-being and success through inclusive physical and mental healthcare, prevention, education, advocacy, and support services. Among its five departments, the HCC includes an on-campus medical and counseling clinic open 8am-5pm M-F, with some evening hours when quarter classes are in session. DU and the HCC are deeply committed to diversity, equity and inclusion; and seek an experienced psychiatrist who possesses cultural humility and a commitment to student wellness. The HCC offers confidential medical care, mental health counseling, and psychiatric services designed to help students with mental health concerns that may be affecting their quality of life and ability to learn. Our providers include psychiatrists, psychologists, social workers, counselors, physicians, physician assistants, nurses, and nurse practitioners from all backgrounds. HCC providers value students in all of their individuality and are committed to providing integrated care to all people with respect and sensitivity. The Administrative department is responsible for non-clinical operations at the HCC. Responsible for front line customer support and service, insurance and health fee programs, facility and financial operations, budget, planning, and forecasting, and departmental HR, this department supports the other HCC areas to achieve their mission. Working interactively and in a cross-trained nature, this group of staff strive to provide the highest level of care to our students through purposeful efficient and effective operations. Position Summary The Director of Budget, Finance, and Operations is a pivotal leadership role responsible for the strategic, fiscal, and operational oversight of the University of Denver's Health and Counseling Center (HCC). This position ensures the financial health, regulatory compliance, operational excellence, and strategic alignment of the HCC with university-wide objectives. The Director serves as a key advisor to HCC and university leadership and acts as the primary liaison with central budget, finance, and administrative offices, with a dotted line to SAIE and Budget and Planning. Reports to the Assistant Vice Chancellor of Health and Wellness and supervises the Associate Director of Business Operations. This position summary is not designed to capture all activities, duties, or responsibilities required for this position. Responsibilities may change or new ones may be assigned at any time. Essential Functions Strategic Financial Leadership Develops, implements, and monitors comprehensive budgetary management strategies to ensure fiscal profitability and sustainability for the HCC and its service units. Leads annual and multi-year budget planning, modeling, forecasting, and financial management, including revenue generation and expense allocation for all HCC operations. Maintains all financial data, records, and accounts necessary for day-to-day and long-term financial operations, ensuring accuracy and compliance with university and regulatory standards. Produces timely, detailed financial reports and analyses for university leadership, including the Assistant Vice Chancellor, Vice Chancellor for Student Affairs and Inclusive Excellence, Vice Chancellor for Business and Financial Affairs, and other senior administrators. Oversees General Ledger Accounts for the Student Health Insurance Plan, Student Dental Plan, and additional directed accounts, managing budgets in excess of $8 million. Operational and Administrative Oversight Directs and manages all administrative practice functions, including front office operations, billing, collections, scheduling, and patient/client flow to ensure efficient, high-quality service delivery. Supervises and mentors a team of managers, administrative specialists, and finance staff, overseeing hiring, training, performance evaluation, and professional development. Establishes and maintains effective billing and collection systems, including coordination with other university departments and accurate tracking of accounts receivable processes and procedures. Directs purchasing, inventory control, and procurement of supplies, materials, medications, vaccines, and equipment, coordinates vendor relationships and contract negotiations for both revenue and expense contracts. Quality, Compliance, and Risk Management Ensures all operations adhere to accreditation, legislative, and regulatory requirements; oversees administrative quality improvement programs and risk management documentation. Administers the Student Health Insurance Plan (SHIP), including vendor selection, benefit design, contract maintenance, plan marketing, and compliance. Maintains HIPAA and Medicaid compliance and manages renewals for outside accreditations. Develops and implements organizational policies, procedures, and training to promote operational effectiveness and compliance. Organizational Leadership and Strategic Initiatives Develops, recommends, and implements new or revised procedures, departmental policies, and programs to enhance service effectiveness and operational excellence. Collaborates with university leadership to align HCC operations with institutional strategic priorities and resource allocations. Leads multidisciplinary committees focused on operational efficiency and high-quality care delivery. Prepares and presents comprehensive reports, analyses, and communications for all stakeholders, including students, parents, faculty, staff, and external partners. Human Resources and Facility Management Serves as the HR liaison for the HCC, overseeing payroll, personnel records, and internal personnel programs in accordance with university procedures. Manages recruitment, onboarding, and performance management for administrative staff, including contract specialty care providers. Reviews and recommends changes to HCC facilities, directing repairs, modifications, and construction as needed to support service delivery. Knowledge, Skills, and Abilities Knowledge In-depth understanding of healthcare financial management, budget forecasting, and resource allocation. Comprehensive knowledge of higher education compliance and regulatory standards, including HIPAA, Medicaid, and accreditation processes. Expertise in operational management in a healthcare setting, including patient flow, billing, and office administration. Skills Financial analysis and forecasting, with an ability to translate data into actionable recommendations. Strategic planning with a proven ability to develop and implement organizational goals. Leadership and management skills, including team supervision, mentoring, and performance evaluation. Contract negotiation and vendor management skills. Advanced problem-solving and decision-making skills in a fast-paced environment. Abilities Ability to think strategically and execute operational improvements that support financial sustainability and quality care delivery. Ability to communicate complex financial data effectively to both internal and external stakeholders. Ability to manage competing priorities, balancing long-term strategic goals with day-to-day operational needs. Ability to foster a collaborative work environment and build strong cross-functional teams. Required Qualifications Degree in business administration, finance, healthcare administration, or a related field (MBA or equivalent strongly preferred). Extensive experience (typically 7+ years) in financial management, budget development, and operational leadership within a complex healthcare, higher education, or large non-profit environment. Demonstrated expertise in strategic planning, financial modeling, and multi-million-dollar budget oversight. Proven leadership in managing cross-functional teams, contract negotiations, and vendor relationships. Deep knowledge of healthcare compliance, risk management, and regulatory standards (e.g click apply for full job details

Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last updated: 04/01/2024 Summary Provide information and support via various means (i.e. phone, internet, email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality service. Examine, evaluate and make decisions on member and non-member loan applications for consumer loans. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interview and evaluate the needs of members and potential members, identify appropriate member needs and cross-sell financial products that meet those needs. Serve membership by providing information and account service in a pleasant, professional and efficient manner. Open/close accounts, process stop payments, order cards, answer questions regarding deposit accounts, loan accounts, plastic cards, remote access etc. Ensure complete and accurate documentation for loans and new accounts by gathering information and resolving uncertainties through inquiries with creditors, and/or members according to the credit union policy. Analyze and evaluate applicant's financial status by reviewing credit information, determining debt to income ratios, estimating payments, determining collateral requirements and establish collateral values, co-signer requirements and membership eligibility as defined by the policy. Possess general product knowledge relating to mortgage, home equity, and business loans for referral purposes. Complete outbound calls (2-2-2) to members, partner follow-up and other types of calls as requested by management. Assist other departments as necessary (i.e. collections, accounting, etc.) File claims for GAP, GAP Advantage, ADR and Debt Protection. Be well versed regarding credit union policies and procedures. Advise manager of external factors that may affect policy by suggesting policy modifications. Cross train other staff, as requested, on duties, functions, and responsibilities to assure proper back up. Follow proper member identification and security procedures and ensure that member and employee information is kept in the strictest confidence. Receive and payout money and keep records of money and negotiable instruments involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more information. Respond to member inquiries and requests regarding financial services and enter them into applicable computer systems and programs. Approve loans within specified limits OR refer to a manager with recommendations to obtain approval. Oversee timely loan closing and funding activities. Provide ongoing relationship servicing with current members to maintain goodwill and gain additional business. Assist members with problem resolution and account reconciliation. Responsible for Safe Deposit box transactions Execute, key, and verify wire transfers. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description $20.00 to $29.50, plus incentive