Associate Director Laboratory Operations

Associate Director Laboratory Operations Hicksville, NY Day shift In this role you will: Develops and implements strategic planning of laboratory operations to support corporate goals including change management, culture and development and expansion of testing capabilities including strategic menu development. Directs lab management in all activities related to the various laboratory operations and sets performance goals accordingly. Works with the VP of Lab Operations on budgetary, financial, personnel and technical projects Oversees medical laboratory tests, procedures and analyses to provide data for diagnosis, treatment and prevention of disease. Prepares periodic budget report showing volume, expenditures, and areas of proposed testing and instrument expansion. Responsible for all aspects of the clinical laboratory to maintain and revise the department to ensure compliance with the College of American Pathologists (CAP) standards, NYS CLIA and other applicable regulations. Reviews Quality Assurance measures and analyzes to determine customer needs, turn-around-time, personnel needs and other laboratory issues. Performs assessment of clinical laboratory production and staffing to achieve optimal efficiencies. Assists in any aspect of problem resolution for laboratory operations. Reviews instrument functions and ensures each department's documentation complies with established schedule and standard operating procedure. Responsible for referral and accurate entry of referral testing results and analyzes for possible discrepancies. Hires and directs staff in the performance of their duties to include oversight for orienting, training, competency assessment, performance evaluations and goal setting. Counsels employees when indicated in accordance with organization policies. Establishes and monitors productivity benchmarks for all laboratory employees. Establishes, implements and monitors adherence with a continuing education program for clinical laboratory employees. Establishes an effective continuing education program for staff including case studies, power point presentations and journal club. Meets with key clients and assists sales representatives with maintaining client relationships. Answers questions posed by sales and marketing, physicians, and physician's office staff concerning procedures, normal and therapeutic ranges, interpretations and provides consultation as needed in regards to clinical laboratory operations working closely with medical leadership. Interacts with the education coordinator in regards to student placement and needs. Contributes to and liaises with Human Resources for Lab Week Interacts with other Sonic Laboratory Directors, Quality Assurance and Compliance personnel and Corporate All you need is: B.S. in Chemical, Biological, Medical Technology, or Physical Science Master's in Clinical Laboratory Science, Business Administration or other health related field (preferred). Certified under the American Society of Clinical Pathologists (ASCP); certified in New York State as a Clinical Laboratory Scientist Ten years of laboratory training and or experience or both in a laboratory performing high complexity testing. Five years previous laboratory management experience. Skills Organization, long range planning, implementation and leadership ability Act as a role model to promote relationships and create a supportive business climate Effective communication with SHUSA leadership Effective communication with subordinate team members Effective conflict resolution skills Ensure staff adherence to all established policies and procedures Perform duties in a timely and accurate manner Maintain confidentiality of information Possess effective written, verbal and electronic communication skills Ability to work under deadlines Remain cool under pressure Philosophy of continuous quality improvement and continuous process improvement