Operations Director - supporting cloud and AI data center infrastructure customers.
Based onsite at our new Salisbury, NC location.
Please note: This role will require extensive travel to another Jabil site during the first 3-6 months for training, team integration, and operational alignment.
The Operations Director is responsible for leading and optimizing all aspects of factory operations, ensuring efficiency, cost-effectiveness, and exceptional customer satisfaction. This role drives operational excellence, strategic planning, and continuous improvement initiatives to enhance productivity and profitability.
This role requires a results-driven leader who can balance strategic vision with hands-on execution to drive operational success.
What can you expect to do?
- Leadership & Strategy: Oversee factory operations, including electrical/mechanical assembly, testing, purchasing, planning, production, and inventory control. Align daily operations with company objectives and customer expectations.
- Operational Excellence: Develop and implement strategies that enhance efficiency, reduce costs, and drive revenue growth while maintaining high-quality standards.
- Team Management: Lead and develop a high-performing team, ensuring cross-functional collaboration, performance monitoring, and continuous improvement.
- Customer Engagement: Act as a key liaison with customers to enhance output, yield, and satisfaction through proactive communication and problem-solving.
- Process Improvement: Drive change management initiatives, implementing continuous productivity and cost-reduction programs. Identify opportunities for resource optimization and operational efficiency.
- Financial Oversight: Set policies, forecast revenue and capital expenditures, and manage budgets to ensure financial health and sustainability.
- Compliance & Quality: Ensure all operations comply with industry regulations, company policies, and quality standards.
What is the experience needed to be successful in this role?
- Extensive experience in factory operations, in manufacturing, assembly, or industrial environments.
- Experience leading end-to-end greenfield and brownfield manufacturing facility startups, including infrastructure development, equipment commissioning, staffing, and operational ramp-up to full production capacity, preferred.
- Strong financial and analytical skills with the ability to optimize operational costs and business performance.
- Proven track record in change management, process improvement, and driving efficiency initiatives.
- Excellent leadership and communication skills, with the ability to influence and collaborate across teams.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and business analytics tools.
Education & Experience Requirements
- Bachelor's degree required, Master's degree preferred.
- Minimum of 15 years of progressive experience in operations, with a strong track record of leadership, process optimization, and strategic execution in manufacturing or industrial environments.
- Minimum of four (4) years of experience in high-technology manufacturing services: electronics, data center, server/rack production, semiconductors, or similar industry.
- Experience with new product introductions required.
- Minimum of four (4) years of personnel management and team development experience.
- Extensive experience working directly with customers and managing customer relationships.
Benefits Package with Jabil
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
- Competitive Base Salary
- Annual Bonus
- Long Term Incentives
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Community Volunteer Opportunities