Assistant Property Manager Assistant Property Manager ABOUT US POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment. See our employees in action and how you can contribute to the mission! ABOUT THE ROLE POAH Communities is seeking a qualified individual to serve as Assistant Property Manager. Olympia Square Apartments is a 44-unit, 100% Section 8, fully occupied senior property in Lynn, MA - just north of Boston. Formerly known as the Sweetser Block, the building was constructed in 1874 and originally housed a shoe manufacturing operation. The property was converted to apartments during the early 1980s, and has two ground-floor commercial tenants. With its convenient location in the center of downtown Lynn and just a short walk from an MBTA commuter-rail station, Olympia Square has always enjoyed high levels of occupancy but in recent years it suffered from deferred maintenance and the previous owner sought a preservation-minded buyer with the capacity to recapitalize it. Olympia Square Apartments ABOUT YOUR IMPACT Reporting to a Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following: Previous experience with government-assisted and subsidized housing programs is required. Certified as a Tax Credit Specialist and/or Certified Occupancy Specialist. Hands-on experience and demonstrated ability to successfully assist in day-to-day operations, maintenance programs, marketing and leasing activities, occupancy and annual tenant certifications. Strong verbal, written and customer service communication skills are essential; computer proficiency (specifically in MS-Word, Excel, and Outlook) is a plus, as is familiarity with Yardi software. Ability to envision and create, in concert with manager, residents and staff, a harmonious, cohesive atmosphere. Flexibility, positive attitude, team orientation and willingness to learn are a must! ABOUT YOU The Assistant Property Manager position will provide support to the Property Manager by managing various assigned the following tasks: Ensure that systems are aligned within the parameters of HUD and state housing agency. Guarantee all applicable regulations are in place or created to maximize resident and employee safety and health. Make certain that all contracts are professionally prepared and that adequate engineering specifications are contractually incorporated for all major repair work. Ensure that compliance with all Federal, State and Local laws are maintained. Assist in collecting rents, processing move-ins / move-outs in the Yardi system, completing annual and interim certifications of households. Work closely with other staff members who work in the property's office or who may also work in the maintenance area. BENEFITS AT POAH COMMUNITIES POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package: Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually. Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting Incentives: Employee referral bonus, suggestion rewards, employee recognition programming Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at Stay connected with POAH and POAH Communities: Instagram Linkedin PIa-3865
10/07/2025
Full time
Assistant Property Manager Assistant Property Manager ABOUT US POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment. See our employees in action and how you can contribute to the mission! ABOUT THE ROLE POAH Communities is seeking a qualified individual to serve as Assistant Property Manager. Olympia Square Apartments is a 44-unit, 100% Section 8, fully occupied senior property in Lynn, MA - just north of Boston. Formerly known as the Sweetser Block, the building was constructed in 1874 and originally housed a shoe manufacturing operation. The property was converted to apartments during the early 1980s, and has two ground-floor commercial tenants. With its convenient location in the center of downtown Lynn and just a short walk from an MBTA commuter-rail station, Olympia Square has always enjoyed high levels of occupancy but in recent years it suffered from deferred maintenance and the previous owner sought a preservation-minded buyer with the capacity to recapitalize it. Olympia Square Apartments ABOUT YOUR IMPACT Reporting to a Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following: Previous experience with government-assisted and subsidized housing programs is required. Certified as a Tax Credit Specialist and/or Certified Occupancy Specialist. Hands-on experience and demonstrated ability to successfully assist in day-to-day operations, maintenance programs, marketing and leasing activities, occupancy and annual tenant certifications. Strong verbal, written and customer service communication skills are essential; computer proficiency (specifically in MS-Word, Excel, and Outlook) is a plus, as is familiarity with Yardi software. Ability to envision and create, in concert with manager, residents and staff, a harmonious, cohesive atmosphere. Flexibility, positive attitude, team orientation and willingness to learn are a must! ABOUT YOU The Assistant Property Manager position will provide support to the Property Manager by managing various assigned the following tasks: Ensure that systems are aligned within the parameters of HUD and state housing agency. Guarantee all applicable regulations are in place or created to maximize resident and employee safety and health. Make certain that all contracts are professionally prepared and that adequate engineering specifications are contractually incorporated for all major repair work. Ensure that compliance with all Federal, State and Local laws are maintained. Assist in collecting rents, processing move-ins / move-outs in the Yardi system, completing annual and interim certifications of households. Work closely with other staff members who work in the property's office or who may also work in the maintenance area. BENEFITS AT POAH COMMUNITIES POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package: Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually. Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting Incentives: Employee referral bonus, suggestion rewards, employee recognition programming Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at Stay connected with POAH and POAH Communities: Instagram Linkedin PIa-3865
Assistant Property Manager ABOUT US POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment. See our employees in action and how you can contribute to the mission! ABOUT THE ROLE POAH Communities is seeking a qualified individual to serve as Assistant Property Manager for Sugar River Mills. Sugar River Mills, a complex of converted mill buildings along the Sugar River, represents a highly valuable affordable housing asset to Claremont, New Hampshire and the surrounding area. Located just outside downtown Claremont, the property is one of the very few affordable rental properties in the area. The property, which was built as a textile mill in the 1800s, was converted to housing in 1982 and includes 139 apartments for low-income seniors and 23 family-sized townhouses. An investment fund from Prudential Insurance and the cooperation of the New Hampshire Housing Finance Agency allowed POAH to purchase Sugar River Mills in 2007 and preserve its affordability. Sugar River Mills: ABOUT YOUR IMPACT Reporting to a Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following: Previous experience with government-assisted and subsidized housing programs is required. Certified as a Tax Credit Specialist and/or Certified Occupancy Specialist. Hands-on experience and demonstrated ability to successfully assist in day-to-day operations, maintenance programs, marketing and leasing activities, occupancy and annual tenant certifications. Strong verbal, written and customer service communication skills are essential; computer proficiency (specifically in MS-Word, Excel, and Outlook) is a plus, as is familiarity with Yardi software. Ability to envision and create, in concert with manager, residents and staff, a harmonious, cohesive atmosphere. Flexibility, positive attitude, team orientation and willingness to learn are a must! ABOUT YOU The Assistant Property Manager position will provide support to the Property Manager by managing various assigned the following tasks: Ensure that systems are aligned within the parameters of HUD and state housing agency. Guarantee all applicable regulations are in place or created to maximize resident and employee safety and health. Make certain that all contracts are professionally prepared and that adequate engineering specifications are contractually incorporated for all major repair work. Ensure that compliance with all Federal, State and Local laws are maintained. Assist in collecting rents, processing move-ins / move-outs in the Yardi system, completing annual and interim certifications of households. Work closely with other staff members who work in the property's office or who may also work in the maintenance area. BENEFITS AT POAH COMMUNITIES POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package: Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually. Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting Incentives: Employee referral bonus, suggestion rewards, employee recognition programming Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at Stay connected with POAH and POAH Communities: Instagram Linkedin PI05059c28dc0f-6148
10/07/2025
Full time
Assistant Property Manager ABOUT US POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment. See our employees in action and how you can contribute to the mission! ABOUT THE ROLE POAH Communities is seeking a qualified individual to serve as Assistant Property Manager for Sugar River Mills. Sugar River Mills, a complex of converted mill buildings along the Sugar River, represents a highly valuable affordable housing asset to Claremont, New Hampshire and the surrounding area. Located just outside downtown Claremont, the property is one of the very few affordable rental properties in the area. The property, which was built as a textile mill in the 1800s, was converted to housing in 1982 and includes 139 apartments for low-income seniors and 23 family-sized townhouses. An investment fund from Prudential Insurance and the cooperation of the New Hampshire Housing Finance Agency allowed POAH to purchase Sugar River Mills in 2007 and preserve its affordability. Sugar River Mills: ABOUT YOUR IMPACT Reporting to a Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following: Previous experience with government-assisted and subsidized housing programs is required. Certified as a Tax Credit Specialist and/or Certified Occupancy Specialist. Hands-on experience and demonstrated ability to successfully assist in day-to-day operations, maintenance programs, marketing and leasing activities, occupancy and annual tenant certifications. Strong verbal, written and customer service communication skills are essential; computer proficiency (specifically in MS-Word, Excel, and Outlook) is a plus, as is familiarity with Yardi software. Ability to envision and create, in concert with manager, residents and staff, a harmonious, cohesive atmosphere. Flexibility, positive attitude, team orientation and willingness to learn are a must! ABOUT YOU The Assistant Property Manager position will provide support to the Property Manager by managing various assigned the following tasks: Ensure that systems are aligned within the parameters of HUD and state housing agency. Guarantee all applicable regulations are in place or created to maximize resident and employee safety and health. Make certain that all contracts are professionally prepared and that adequate engineering specifications are contractually incorporated for all major repair work. Ensure that compliance with all Federal, State and Local laws are maintained. Assist in collecting rents, processing move-ins / move-outs in the Yardi system, completing annual and interim certifications of households. Work closely with other staff members who work in the property's office or who may also work in the maintenance area. BENEFITS AT POAH COMMUNITIES POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package: Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually. Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting Incentives: Employee referral bonus, suggestion rewards, employee recognition programming Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at Stay connected with POAH and POAH Communities: Instagram Linkedin PI05059c28dc0f-6148
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
10/03/2025
Full time
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
10/03/2025
Full time
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
10/03/2025
Full time
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
10/03/2025
Full time
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
10/03/2025
Full time
Property Manager Millbrook WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY Millbrook Terrace is an affordable housing development for seniors, located at 570 East 137th Street in the Mott Haven section of The Bronx. The development provides 158 residences, including 48 studio units for formerly homeless individuals. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents. The Property Manager is responsible for safe operations of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff, including: 1 Income Certification Specialist 5 Front desk staff (24/7 staffing) 1 superintendent, 1 handyman, 4 porters. Ensuring building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Area Manager, Facilities Department and Euclid Hall Superintendent, manage ordering, repairs, and maintenance With support of the Income Certification Specialist, ensure annual income certification and lease renewals are completed, annually or as needed. Report on and address building related issues in a timely fashion Assure the building, sidewalks, and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensure staff are meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current and maintained. Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures. Services for Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team during non-business hours. Ensure compliance with WSFSSH standards and all contracted agencies including but not limited to NYCHA, (New York City Housing Authority), NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease-up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, and referral programs Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with Finance Department and Central Management to establish annual operating budget Senior Center: With the Director of Senior Center, monitor and ensure that building complies with local codes and regulations Conduct routine walkthroughs of the facility to identify maintenance needs and safety concerns Assist Director of senior center is Emergency preparedness protocol for health and safety issues. REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), NY/NY I, II, & III, SCRIE, DRIE, HHAP, City FHEPS PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am-5pm (35) hours per week Compensation details: 0 Yearly Salary PI7fcedc2378ff-5407
Lutheran Social Services of WI & UP MI
West Salem, Wisconsin
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/03/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
Bangor, Wisconsin
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/03/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
Hokah, Minnesota
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/03/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
Bangor, Wisconsin
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/03/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
Galesville, Wisconsin
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/03/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
Galesville, Wisconsin
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/03/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
La Crescent, Minnesota
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/03/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
La Crosse, Wisconsin
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/03/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
Brownsville, Minnesota
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/03/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
West Salem, Wisconsin
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/03/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
Brownsville, Minnesota
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/03/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
Holmen, Wisconsin
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/03/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
Lutheran Social Services of WI & UP MI
La Crescent, Minnesota
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details
10/03/2025
Full time
Lutheran Social Services of WI and Upper MI is currently seeking a Low-Income Tax Credit Housing Property Manager for a new location in La Crosse. The Collective on 4th is a 64 unit building. The Tax Credit Specialist has primary responsibility for leasing, marketing and all related property management functions to maintain compliance with the Low Income Housing Tax Credit program regulations at assigned LSS owned or managed LIHTC projects. This is a highly independent role and requires the property manager to be onsite during working hours. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. Assumes primary and direct responsibility for managing tenant and stakeholder issues and concerns related to the property, tenant relations, marketing, etc. Works independently and with supervisory staff to address concerns in a consistent and timely manner. Provides enforcement of lease requirements and project rules. Works as a collaborative team member to support the Business Unit. Markets and promotes the project(s) to ensure occupancy rates that meet or exceed leasing schedule. Leasing schedule will be provided. Work closely with Program Manager and Director to implement marketing plan. The specialist is the primary point of contact for the property and will answer inquires. Direct responsibility for processing and verifying all compliance paperwork Reviews and corrects documentation for tenant certifications, leases, etc. Assign units, sign lease and facilitate all steps of move in and move out Maintain high occupancy and tenant satisfaction Intake and process applications Collect required documentation to verify program eligibility Completes background, credit checks and LIHTC eligibility as well as work with third party compliance service to complete approval for tenancy Deny applications that do not meet eligibility criteria Ensure all certification paperwork is complete according to Low Income Housing Tax Credit (LIHTC) program rules and LSS expectations. Ensures compliance with administrative rules for occupancy of the projects; i.e. income limits, screening checks, and income targeting requirements. Have a high attention to detail and ability to communicate with a variety of individuals and neighborhood representatives and city leaders. Have a working knowledge of LIHTC handbook(s) and publications and implements requirements contained within. Ability to complete informational and compliance reports and respond to request for information on property operations on a timely basis. Attend community events to provide property information or give tours of the property Collects all payments to the project including security deposits, pet deposits, damage payments and monthly rents. Records all payments received and prepares an accurate electronic monthly deposit report. Ensures that the monthly deposit(s) are made in a timely fashion. Participates in credit card processing of payments following established protocols. Receives, reviews, and provides feedback concerning monthly project financial reports. Monitors to ensure all identified charges are accurate for the project. Ensures all collected rents and other project income is accurately reflected. Communicates any discrepancy or areas of concern to supervisory staff. Maintains a complete and accurate waiting list. Ensures individual and project compliance with Fair Housing laws. Participates in annual Fair Housing training. Ensures complete and compliant tenant files that meet LSS, state and IRS standards/regulations. Maintains tenant files as assigned. Implements LSS and municipal expectations as related to project curb appeal and facility standards. Provides direct services to accomplish these goals; i.e. snow and ice removal, weed pulling, picking up trash, etc. Works with maintenance and supervisory staff to identify areas needing correction. Works within annual budget to meet identified need and makes budgetary recommendations for subsequent budget years. Purchases project supplies in accordance with published agency and funder expectations. Works with supervisory staff to ensure compliance with project budget. Prepares for and participates in all facility compliance inspections; i.e. WHEDA, city, state, etc. Conducts apartment inspections per identified program expectations. Has responsibility for on call/after hour's communications regarding facility and or resident issues. Responds appropriately or dispatches to maintenance all emergency calls within prescribed timelines. Conducts and or arranges for all required facility testing including but not limited to fire extinguisher testing, elevator testing, sprinkler system testing, smoke detector testing and battery replacement, and fire inspections. Ensures quality programming through the use of best practice standards and contract/licensing requirements. Serves as a representative of the agency and the properties/programs to internal and external customers. Establishes and maintains appropriate relationships with stakeholders. Completes all assigned training in the prescribed timeframe. Seeks additional training opportunity to enhance effectiveness in meeting expectations of the job. Coordinates participation in training opportunities with supervisory staff to ensure appropriateness of training and compliance with budget. Maintains MSDS book for each assigned project(s). Knowledge of property management software Performs other duties as required/assigned. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A Bachelor's degree or an Associate's Degree with minimum 2 years property management experience OR 5 years of property management experience is required. Additional previous experience in property management and/or working with customers in a similar setting is preferred. A Low Income Housing Tax Credit Specialist Certification is required, but can be obtained within the first three months of employment. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to read, analyze, and interpret general correspondence and paperwork. Ability to effectively present information and respond to questions from others. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. This position will require knowledge of the Microsoft Suite applications, and be able to create documents, presentations and spreadsheets. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the worker is regularly required to talk or hear. The employee frequently is required to stand, walk, and sit and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position. The incumbent of this position may work in both an office environment and the program(s) it oversees. Must be willing to work from multiple locations. The incumbent will also be exposed to outdoor weather conditions when traveling on company business. . click apply for full job details