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associate director principal medical writer
USAA
Private Member Group Senior - (Remote)
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/16/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Private Member Group Senior - (Remote)
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/15/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Private Member Group Senior - (Remote)
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/15/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Private Member Group Senior - (Remote)
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/15/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Private Member Group Senior - (Remote)
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/15/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Customer Service Advisor
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/15/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Private Member Group Senior - (Remote)
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/15/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Private Member Group Senior - (Remote)
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/15/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Private Member Group Senior - (Remote)
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/15/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Private Member Group Senior - (Remote)
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/15/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated General Lines Senior Account Manager who has a specialized knowledge base to handle the unique risk portfolio of our PMG members through a dedicated 1:1 relationship. You will advise High Net Worth members, and non-members on insurance and risk management through personalized service tailored to their needs. You will be using a full suite of Insurance products including and not limited to High Value Personal Lines Products to address each member or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Builds submissions and markets coverage for the member, leveraging multiple carrier platforms. Leverages advanced knowledge of Insurance Services Organization coverage forms and Acord Insurance Forms to place new business adequately protecting our members. Reviews risks and addresses with advanced multiple policy solutions. Issuance of all insurance documentation in a timely and organized fashion meeting all compliance and regulatory guidelines. Provides virtual solutions to members utilizing virtual presentations and virtual document management systems. Leverage Agency Insurance Knowledge to assist with Projects as needed. May assist unit manager in providing oversight to daily workflow, to ensure service level objectives are met in the areas of member satisfaction, speed, and efficiency of file delivery to completing applications Serves as a coach and a resource to team members and facilitates or assists with unit training needs. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. Utilizes Expert knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Utilizes Expert understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Leverages expert knowledge on Carrier guidelines and process to partner and negotiate with underwriters on new business, endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages expert understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Facilitates regularly scheduled account reviews for members and nonmembers with Complex accounts and unique needs, to maintain a current understanding of members' and nonmembers' risk and provides consultative advice to appropriately manage the risk with carrier appetite. May maintain a book of business and provides dedicated account service to a group of members and nonmembers with complex accounts and unique needs and adheres to expectations determined by segmentation /threshold of member need to include being on call. Necessary travel may apply as required; examples include but are not limited to claims/CAT situations. Researches and maintains a strong understanding of the competitive landscape and evolving regulatory environment to allow application of evolving marketplace trends and shares as appropriate. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 4 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication & customer service skills. What sets you apart: 4 or more years High Net Worth Member/Client contact experience. Recent Experience with High Value Carriers such as Chubb and PURE Account management experience with a dedicated book of business. Experience handling USAA Auto, Home, Valuable Personal Property & Umbrella policies. Currently handles non-admitted policies and works with non-admitted carriers to find solutions. Ability to multitask and prioritize, strong organizational skills and attention to detail. Professional presentation skills. Professional Designations. Prior Claims Experience. Ability to travel. Compensation range: The salary range for this position is: $58,610.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Sanofi
Associate Director-Principal Medical Writer
Sanofi Myrtle Point, Oregon
Job Title: Associate Director-Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. The Principal Medical Writer is a key member of the Medical Writing team, the Clinical Trial Team (CTT) and Project Team. This is a position for a senior medical writer who has an extensive experience with the preparation of clinical documents and regulatory dossiers and has demonstrated leadership skills as submission lead. As an integral part of the clinical team, the position holder ensures the quality, compliance with internal and external standards, and timely production of English-language clinical documents regarding both the project as a whole, and individual clinical studies. Our Team: Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: More specifically the position holder, is responsible for the timely preparation and/or coordination, in English, of reports and/or related regulatory documentation (in some cases of extremely time-critical documentation), required for the planning, initiation, performance and reporting of clinical studies and for marketing approvals worldwide. This work involves close cooperation with members of the CTT and Project Team, as well as colleagues within Clinical Documentation. must provide dedicated scientific authoring expertise to ensure that the clinical opinion, as defined by the Clinical Study Director and the Therapeutic Department Head, is presented accurately and concisely. may need to liaise with external services and review documentation generated elsewhere (e.g. Clinical Research Organisations (CROs), subsidiaries, co-development partners), and internal support staff (e.g. for the preparation of tables, illustrations and appendices). in addition to bringing the required medical writing skills and industry experience, must be willing and able to take responsibility for the mentoring and/or training of more junior colleagues, management of Clinical Documentation teams, maintaining close contact with external departments, and the coordination of external contractors. In addition, he/she is the Clinical Documentation representative in transversal initiatives to contribute to the implementation of process improvement. He /she leads projects in view of developing innovative solutions and technologies (e.g. content re-use, AI) to bring efficiencies and cost savings. He/she contributes to training preparation and delivery, and provides support to the medical writing teams. Principal duties and responsibilities Produce and update clinical documents in a timely manner for study start, conduct and completion, as well as regulatory submissions according to company standards and procedures with the ultimate aim to gain regulatory approval of therapeutic indications. Coordinate medical writing activities in study teams, including external services. Ensure information sharing among MWs. Submit suggestions for improving or extending the standards of clinical documentation, share experience with other medical writers of accommodating special details of clinical studies not covered by the standards and technical expertise gained with advanced technologies. Review clinical development plans to ensure adequate planning of medical writing activities. Advise team members of regulatory requirements for documentation and propose strategies that provide efficiency gains. Prepare or coordinate the preparation of clinical modules for registration dossier, including overall EU or US clinical regulatory documentation using available standards, and ensure consistency across regulatory documents following database changes or modifications to the registration package. Prepare or coordinate the preparation of responses regarding company drug submission dossiers to Health Authorities. Review and edit work of contract writers to ensure quality is maintained. Build and sustain rapport with clinical personnel, including internal clients and colleagues. Establish effective cross-functional relationships with local and counterparts in other departments, especially Regulatory Operations. Maintain awareness of current clinical documentation requirements for target regulatory agencies. Notify management of any changes to standards and the impact of these changes on systems/processes. Represent Clinical Documentation as Subject Matter Expert on transversal initiatives, concerning content, processes and tools for the implementation of new/updated processes or IT solutions to bring efficiencies, time and/or cost saving. Acts as change agent for the medical writing teams. Share experience with and train other medical writers. In collaboration with ITS, lead transversal project teams in view of the implementation of new technologies for accelerating the preparation of the documents and providing cost saving. About You Knowledge and skills An experience as a Medical Writer of at least 6 years, or equivalent. Ability to clearly, accurately, and concisely prepare all types of clinical documentation, including major submission and/or complex documents in English. Excellent interpersonal and leadership skills. Ability to work both autonomously and collaboratively with transversal teams in a multicultural, multilingual, and geographically dispersed environment. Must be deadline oriented, possesing a sense of urgency, accuracy, and be meticulous and attentive to detail. Technical comfort with electronic document management and word processing software is required, particularly good Microsoft Word skills. Keen interest in exploring and implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Native English speaker or with proven excellent spoken and written English. Possesses a solid work ethic, professionalism, organizational ability, and follow-up skills. Formal Education And/or Experience required Advanced scientific degree, Master or Ph.D. in life sciences, PharmD, or medically qualified. Work experience of more than 6 years as a medical writer or equivalent, or presenting relevant specialist qualifications. Experience as Lead Project MW on multiple types of clinical documents. Professional background documenting an excellent understanding of, and experience in, clinical development, including clinical study performance/methodology, basic statistics, and/or the regulatory environment. Knowledge and skill desirable but non-essential Specific knowledge of company-targeted therapeutic areas is strongly desirable. Why Choose Us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/06/2025
Full time
Job Title: Associate Director-Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. The Principal Medical Writer is a key member of the Medical Writing team, the Clinical Trial Team (CTT) and Project Team. This is a position for a senior medical writer who has an extensive experience with the preparation of clinical documents and regulatory dossiers and has demonstrated leadership skills as submission lead. As an integral part of the clinical team, the position holder ensures the quality, compliance with internal and external standards, and timely production of English-language clinical documents regarding both the project as a whole, and individual clinical studies. Our Team: Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: More specifically the position holder, is responsible for the timely preparation and/or coordination, in English, of reports and/or related regulatory documentation (in some cases of extremely time-critical documentation), required for the planning, initiation, performance and reporting of clinical studies and for marketing approvals worldwide. This work involves close cooperation with members of the CTT and Project Team, as well as colleagues within Clinical Documentation. must provide dedicated scientific authoring expertise to ensure that the clinical opinion, as defined by the Clinical Study Director and the Therapeutic Department Head, is presented accurately and concisely. may need to liaise with external services and review documentation generated elsewhere (e.g. Clinical Research Organisations (CROs), subsidiaries, co-development partners), and internal support staff (e.g. for the preparation of tables, illustrations and appendices). in addition to bringing the required medical writing skills and industry experience, must be willing and able to take responsibility for the mentoring and/or training of more junior colleagues, management of Clinical Documentation teams, maintaining close contact with external departments, and the coordination of external contractors. In addition, he/she is the Clinical Documentation representative in transversal initiatives to contribute to the implementation of process improvement. He /she leads projects in view of developing innovative solutions and technologies (e.g. content re-use, AI) to bring efficiencies and cost savings. He/she contributes to training preparation and delivery, and provides support to the medical writing teams. Principal duties and responsibilities Produce and update clinical documents in a timely manner for study start, conduct and completion, as well as regulatory submissions according to company standards and procedures with the ultimate aim to gain regulatory approval of therapeutic indications. Coordinate medical writing activities in study teams, including external services. Ensure information sharing among MWs. Submit suggestions for improving or extending the standards of clinical documentation, share experience with other medical writers of accommodating special details of clinical studies not covered by the standards and technical expertise gained with advanced technologies. Review clinical development plans to ensure adequate planning of medical writing activities. Advise team members of regulatory requirements for documentation and propose strategies that provide efficiency gains. Prepare or coordinate the preparation of clinical modules for registration dossier, including overall EU or US clinical regulatory documentation using available standards, and ensure consistency across regulatory documents following database changes or modifications to the registration package. Prepare or coordinate the preparation of responses regarding company drug submission dossiers to Health Authorities. Review and edit work of contract writers to ensure quality is maintained. Build and sustain rapport with clinical personnel, including internal clients and colleagues. Establish effective cross-functional relationships with local and counterparts in other departments, especially Regulatory Operations. Maintain awareness of current clinical documentation requirements for target regulatory agencies. Notify management of any changes to standards and the impact of these changes on systems/processes. Represent Clinical Documentation as Subject Matter Expert on transversal initiatives, concerning content, processes and tools for the implementation of new/updated processes or IT solutions to bring efficiencies, time and/or cost saving. Acts as change agent for the medical writing teams. Share experience with and train other medical writers. In collaboration with ITS, lead transversal project teams in view of the implementation of new technologies for accelerating the preparation of the documents and providing cost saving. About You Knowledge and skills An experience as a Medical Writer of at least 6 years, or equivalent. Ability to clearly, accurately, and concisely prepare all types of clinical documentation, including major submission and/or complex documents in English. Excellent interpersonal and leadership skills. Ability to work both autonomously and collaboratively with transversal teams in a multicultural, multilingual, and geographically dispersed environment. Must be deadline oriented, possesing a sense of urgency, accuracy, and be meticulous and attentive to detail. Technical comfort with electronic document management and word processing software is required, particularly good Microsoft Word skills. Keen interest in exploring and implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Native English speaker or with proven excellent spoken and written English. Possesses a solid work ethic, professionalism, organizational ability, and follow-up skills. Formal Education And/or Experience required Advanced scientific degree, Master or Ph.D. in life sciences, PharmD, or medically qualified. Work experience of more than 6 years as a medical writer or equivalent, or presenting relevant specialist qualifications. Experience as Lead Project MW on multiple types of clinical documents. Professional background documenting an excellent understanding of, and experience in, clinical development, including clinical study performance/methodology, basic statistics, and/or the regulatory environment. Knowledge and skill desirable but non-essential Specific knowledge of company-targeted therapeutic areas is strongly desirable. Why Choose Us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Sanofi
Associate Director Principal Medical Writer
Sanofi Myrtle Point, Oregon
Job Title: Associate Director Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: Document Development Create high-quality regulatory-compliant clinical documents supporting product life cycle Ensure timely delivery while maintaining compliance with standards Innovation Lead implementation of new digital technologies and AI solutions Drive process improvements for efficiency gains Regulatory Expertise Prepare registration dossiers and Health Authority responses Monitor and implement regulatory documentation requirements Project Management Lead cross-functional initiatives as Subject Matter Expert Drive change management within writing teams Communication Update relevant stakeholders on project progress and needs Maintain accurate information in planning, tracking, and reporting toolsEnsure consistent communication across ClinDoc functions Coordination Mentor junior writers and review contract work Quality & Training Develop training programs and documentation standards Build effective relationships with stakeholders and partners About You Core Experience: Six+ years as medical writer or equivalent specialist role Proven track record leading multiple clinical documentation projects Expert in clinical documentation preparation Clinical Development Knowledge: Demonstrated expertise in clinical development processes Strong understanding of clinical study methodology and basic statistics Knowledge of regulatory environment Proficient in document management systems and authoring platforms Professional Attributes: Strong attention to detail and deadline management Excellent organizational and follow-up abilities Proven ability to work independently and in global teams Technical skills: Expertise in electronic document management and Microsoft Office Proven experience in implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/06/2025
Full time
Job Title: Associate Director Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: Document Development Create high-quality regulatory-compliant clinical documents supporting product life cycle Ensure timely delivery while maintaining compliance with standards Innovation Lead implementation of new digital technologies and AI solutions Drive process improvements for efficiency gains Regulatory Expertise Prepare registration dossiers and Health Authority responses Monitor and implement regulatory documentation requirements Project Management Lead cross-functional initiatives as Subject Matter Expert Drive change management within writing teams Communication Update relevant stakeholders on project progress and needs Maintain accurate information in planning, tracking, and reporting toolsEnsure consistent communication across ClinDoc functions Coordination Mentor junior writers and review contract work Quality & Training Develop training programs and documentation standards Build effective relationships with stakeholders and partners About You Core Experience: Six+ years as medical writer or equivalent specialist role Proven track record leading multiple clinical documentation projects Expert in clinical documentation preparation Clinical Development Knowledge: Demonstrated expertise in clinical development processes Strong understanding of clinical study methodology and basic statistics Knowledge of regulatory environment Proficient in document management systems and authoring platforms Professional Attributes: Strong attention to detail and deadline management Excellent organizational and follow-up abilities Proven ability to work independently and in global teams Technical skills: Expertise in electronic document management and Microsoft Office Proven experience in implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Sanofi
Associate Director-Principal Medical Writer
Sanofi Morristown, New Jersey
Job Title: Associate Director-Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. The Principal Medical Writer is a key member of the Medical Writing team, the Clinical Trial Team (CTT) and Project Team. This is a position for a senior medical writer who has an extensive experience with the preparation of clinical documents and regulatory dossiers and has demonstrated leadership skills as submission lead. As an integral part of the clinical team, the position holder ensures the quality, compliance with internal and external standards, and timely production of English-language clinical documents regarding both the project as a whole, and individual clinical studies. Our Team: Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: More specifically the position holder, is responsible for the timely preparation and/or coordination, in English, of reports and/or related regulatory documentation (in some cases of extremely time-critical documentation), required for the planning, initiation, performance and reporting of clinical studies and for marketing approvals worldwide. This work involves close cooperation with members of the CTT and Project Team, as well as colleagues within Clinical Documentation. must provide dedicated scientific authoring expertise to ensure that the clinical opinion, as defined by the Clinical Study Director and the Therapeutic Department Head, is presented accurately and concisely. may need to liaise with external services and review documentation generated elsewhere (e.g. Clinical Research Organisations (CROs), subsidiaries, co-development partners), and internal support staff (e.g. for the preparation of tables, illustrations and appendices). in addition to bringing the required medical writing skills and industry experience, must be willing and able to take responsibility for the mentoring and/or training of more junior colleagues, management of Clinical Documentation teams, maintaining close contact with external departments, and the coordination of external contractors. In addition, he/she is the Clinical Documentation representative in transversal initiatives to contribute to the implementation of process improvement. He /she leads projects in view of developing innovative solutions and technologies (e.g. content re-use, AI) to bring efficiencies and cost savings. He/she contributes to training preparation and delivery, and provides support to the medical writing teams. Principal duties and responsibilities Produce and update clinical documents in a timely manner for study start, conduct and completion, as well as regulatory submissions according to company standards and procedures with the ultimate aim to gain regulatory approval of therapeutic indications. Coordinate medical writing activities in study teams, including external services. Ensure information sharing among MWs. Submit suggestions for improving or extending the standards of clinical documentation, share experience with other medical writers of accommodating special details of clinical studies not covered by the standards and technical expertise gained with advanced technologies. Review clinical development plans to ensure adequate planning of medical writing activities. Advise team members of regulatory requirements for documentation and propose strategies that provide efficiency gains. Prepare or coordinate the preparation of clinical modules for registration dossier, including overall EU or US clinical regulatory documentation using available standards, and ensure consistency across regulatory documents following database changes or modifications to the registration package. Prepare or coordinate the preparation of responses regarding company drug submission dossiers to Health Authorities. Review and edit work of contract writers to ensure quality is maintained. Build and sustain rapport with clinical personnel, including internal clients and colleagues. Establish effective cross-functional relationships with local and counterparts in other departments, especially Regulatory Operations. Maintain awareness of current clinical documentation requirements for target regulatory agencies. Notify management of any changes to standards and the impact of these changes on systems/processes. Represent Clinical Documentation as Subject Matter Expert on transversal initiatives, concerning content, processes and tools for the implementation of new/updated processes or IT solutions to bring efficiencies, time and/or cost saving. Acts as change agent for the medical writing teams. Share experience with and train other medical writers. In collaboration with ITS, lead transversal project teams in view of the implementation of new technologies for accelerating the preparation of the documents and providing cost saving. About You Knowledge and skills An experience as a Medical Writer of at least 6 years, or equivalent. Ability to clearly, accurately, and concisely prepare all types of clinical documentation, including major submission and/or complex documents in English. Excellent interpersonal and leadership skills. Ability to work both autonomously and collaboratively with transversal teams in a multicultural, multilingual, and geographically dispersed environment. Must be deadline oriented, possesing a sense of urgency, accuracy, and be meticulous and attentive to detail. Technical comfort with electronic document management and word processing software is required, particularly good Microsoft Word skills. Keen interest in exploring and implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Native English speaker or with proven excellent spoken and written English. Possesses a solid work ethic, professionalism, organizational ability, and follow-up skills. Formal Education And/or Experience required Advanced scientific degree, Master or Ph.D. in life sciences, PharmD, or medically qualified. Work experience of more than 6 years as a medical writer or equivalent, or presenting relevant specialist qualifications. Experience as Lead Project MW on multiple types of clinical documents. Professional background documenting an excellent understanding of, and experience in, clinical development, including clinical study performance/methodology, basic statistics, and/or the regulatory environment. Knowledge and skill desirable but non-essential Specific knowledge of company-targeted therapeutic areas is strongly desirable. Why Choose Us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/06/2025
Full time
Job Title: Associate Director-Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. The Principal Medical Writer is a key member of the Medical Writing team, the Clinical Trial Team (CTT) and Project Team. This is a position for a senior medical writer who has an extensive experience with the preparation of clinical documents and regulatory dossiers and has demonstrated leadership skills as submission lead. As an integral part of the clinical team, the position holder ensures the quality, compliance with internal and external standards, and timely production of English-language clinical documents regarding both the project as a whole, and individual clinical studies. Our Team: Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: More specifically the position holder, is responsible for the timely preparation and/or coordination, in English, of reports and/or related regulatory documentation (in some cases of extremely time-critical documentation), required for the planning, initiation, performance and reporting of clinical studies and for marketing approvals worldwide. This work involves close cooperation with members of the CTT and Project Team, as well as colleagues within Clinical Documentation. must provide dedicated scientific authoring expertise to ensure that the clinical opinion, as defined by the Clinical Study Director and the Therapeutic Department Head, is presented accurately and concisely. may need to liaise with external services and review documentation generated elsewhere (e.g. Clinical Research Organisations (CROs), subsidiaries, co-development partners), and internal support staff (e.g. for the preparation of tables, illustrations and appendices). in addition to bringing the required medical writing skills and industry experience, must be willing and able to take responsibility for the mentoring and/or training of more junior colleagues, management of Clinical Documentation teams, maintaining close contact with external departments, and the coordination of external contractors. In addition, he/she is the Clinical Documentation representative in transversal initiatives to contribute to the implementation of process improvement. He /she leads projects in view of developing innovative solutions and technologies (e.g. content re-use, AI) to bring efficiencies and cost savings. He/she contributes to training preparation and delivery, and provides support to the medical writing teams. Principal duties and responsibilities Produce and update clinical documents in a timely manner for study start, conduct and completion, as well as regulatory submissions according to company standards and procedures with the ultimate aim to gain regulatory approval of therapeutic indications. Coordinate medical writing activities in study teams, including external services. Ensure information sharing among MWs. Submit suggestions for improving or extending the standards of clinical documentation, share experience with other medical writers of accommodating special details of clinical studies not covered by the standards and technical expertise gained with advanced technologies. Review clinical development plans to ensure adequate planning of medical writing activities. Advise team members of regulatory requirements for documentation and propose strategies that provide efficiency gains. Prepare or coordinate the preparation of clinical modules for registration dossier, including overall EU or US clinical regulatory documentation using available standards, and ensure consistency across regulatory documents following database changes or modifications to the registration package. Prepare or coordinate the preparation of responses regarding company drug submission dossiers to Health Authorities. Review and edit work of contract writers to ensure quality is maintained. Build and sustain rapport with clinical personnel, including internal clients and colleagues. Establish effective cross-functional relationships with local and counterparts in other departments, especially Regulatory Operations. Maintain awareness of current clinical documentation requirements for target regulatory agencies. Notify management of any changes to standards and the impact of these changes on systems/processes. Represent Clinical Documentation as Subject Matter Expert on transversal initiatives, concerning content, processes and tools for the implementation of new/updated processes or IT solutions to bring efficiencies, time and/or cost saving. Acts as change agent for the medical writing teams. Share experience with and train other medical writers. In collaboration with ITS, lead transversal project teams in view of the implementation of new technologies for accelerating the preparation of the documents and providing cost saving. About You Knowledge and skills An experience as a Medical Writer of at least 6 years, or equivalent. Ability to clearly, accurately, and concisely prepare all types of clinical documentation, including major submission and/or complex documents in English. Excellent interpersonal and leadership skills. Ability to work both autonomously and collaboratively with transversal teams in a multicultural, multilingual, and geographically dispersed environment. Must be deadline oriented, possesing a sense of urgency, accuracy, and be meticulous and attentive to detail. Technical comfort with electronic document management and word processing software is required, particularly good Microsoft Word skills. Keen interest in exploring and implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Native English speaker or with proven excellent spoken and written English. Possesses a solid work ethic, professionalism, organizational ability, and follow-up skills. Formal Education And/or Experience required Advanced scientific degree, Master or Ph.D. in life sciences, PharmD, or medically qualified. Work experience of more than 6 years as a medical writer or equivalent, or presenting relevant specialist qualifications. Experience as Lead Project MW on multiple types of clinical documents. Professional background documenting an excellent understanding of, and experience in, clinical development, including clinical study performance/methodology, basic statistics, and/or the regulatory environment. Knowledge and skill desirable but non-essential Specific knowledge of company-targeted therapeutic areas is strongly desirable. Why Choose Us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Sanofi
Associate Director-Principal Medical Writer
Sanofi Myrtle Point, Oregon
Job Title: Associate Director-Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. The Principal Medical Writer is a key member of the Medical Writing team, the Clinical Trial Team (CTT) and Project Team. This is a position for a senior medical writer who has an extensive experience with the preparation of clinical documents and regulatory dossiers and has demonstrated leadership skills as submission lead. As an integral part of the clinical team, the position holder ensures the quality, compliance with internal and external standards, and timely production of English-language clinical documents regarding both the project as a whole, and individual clinical studies. Our Team: Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: More specifically the position holder, is responsible for the timely preparation and/or coordination, in English, of reports and/or related regulatory documentation (in some cases of extremely time-critical documentation), required for the planning, initiation, performance and reporting of clinical studies and for marketing approvals worldwide. This work involves close cooperation with members of the CTT and Project Team, as well as colleagues within Clinical Documentation. must provide dedicated scientific authoring expertise to ensure that the clinical opinion, as defined by the Clinical Study Director and the Therapeutic Department Head, is presented accurately and concisely. may need to liaise with external services and review documentation generated elsewhere (e.g. Clinical Research Organisations (CROs), subsidiaries, co-development partners), and internal support staff (e.g. for the preparation of tables, illustrations and appendices). in addition to bringing the required medical writing skills and industry experience, must be willing and able to take responsibility for the mentoring and/or training of more junior colleagues, management of Clinical Documentation teams, maintaining close contact with external departments, and the coordination of external contractors. In addition, he/she is the Clinical Documentation representative in transversal initiatives to contribute to the implementation of process improvement. He /she leads projects in view of developing innovative solutions and technologies (e.g. content re-use, AI) to bring efficiencies and cost savings. He/she contributes to training preparation and delivery, and provides support to the medical writing teams. Principal duties and responsibilities Produce and update clinical documents in a timely manner for study start, conduct and completion, as well as regulatory submissions according to company standards and procedures with the ultimate aim to gain regulatory approval of therapeutic indications. Coordinate medical writing activities in study teams, including external services. Ensure information sharing among MWs. Submit suggestions for improving or extending the standards of clinical documentation, share experience with other medical writers of accommodating special details of clinical studies not covered by the standards and technical expertise gained with advanced technologies. Review clinical development plans to ensure adequate planning of medical writing activities. Advise team members of regulatory requirements for documentation and propose strategies that provide efficiency gains. Prepare or coordinate the preparation of clinical modules for registration dossier, including overall EU or US clinical regulatory documentation using available standards, and ensure consistency across regulatory documents following database changes or modifications to the registration package. Prepare or coordinate the preparation of responses regarding company drug submission dossiers to Health Authorities. Review and edit work of contract writers to ensure quality is maintained. Build and sustain rapport with clinical personnel, including internal clients and colleagues. Establish effective cross-functional relationships with local and counterparts in other departments, especially Regulatory Operations. Maintain awareness of current clinical documentation requirements for target regulatory agencies. Notify management of any changes to standards and the impact of these changes on systems/processes. Represent Clinical Documentation as Subject Matter Expert on transversal initiatives, concerning content, processes and tools for the implementation of new/updated processes or IT solutions to bring efficiencies, time and/or cost saving. Acts as change agent for the medical writing teams. Share experience with and train other medical writers. In collaboration with ITS, lead transversal project teams in view of the implementation of new technologies for accelerating the preparation of the documents and providing cost saving. About You Knowledge and skills An experience as a Medical Writer of at least 6 years, or equivalent. Ability to clearly, accurately, and concisely prepare all types of clinical documentation, including major submission and/or complex documents in English. Excellent interpersonal and leadership skills. Ability to work both autonomously and collaboratively with transversal teams in a multicultural, multilingual, and geographically dispersed environment. Must be deadline oriented, possesing a sense of urgency, accuracy, and be meticulous and attentive to detail. Technical comfort with electronic document management and word processing software is required, particularly good Microsoft Word skills. Keen interest in exploring and implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Native English speaker or with proven excellent spoken and written English. Possesses a solid work ethic, professionalism, organizational ability, and follow-up skills. Formal Education And/or Experience required Advanced scientific degree, Master or Ph.D. in life sciences, PharmD, or medically qualified. Work experience of more than 6 years as a medical writer or equivalent, or presenting relevant specialist qualifications. Experience as Lead Project MW on multiple types of clinical documents. Professional background documenting an excellent understanding of, and experience in, clinical development, including clinical study performance/methodology, basic statistics, and/or the regulatory environment. Knowledge and skill desirable but non-essential Specific knowledge of company-targeted therapeutic areas is strongly desirable. Why Choose Us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/01/2025
Full time
Job Title: Associate Director-Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. The Principal Medical Writer is a key member of the Medical Writing team, the Clinical Trial Team (CTT) and Project Team. This is a position for a senior medical writer who has an extensive experience with the preparation of clinical documents and regulatory dossiers and has demonstrated leadership skills as submission lead. As an integral part of the clinical team, the position holder ensures the quality, compliance with internal and external standards, and timely production of English-language clinical documents regarding both the project as a whole, and individual clinical studies. Our Team: Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: More specifically the position holder, is responsible for the timely preparation and/or coordination, in English, of reports and/or related regulatory documentation (in some cases of extremely time-critical documentation), required for the planning, initiation, performance and reporting of clinical studies and for marketing approvals worldwide. This work involves close cooperation with members of the CTT and Project Team, as well as colleagues within Clinical Documentation. must provide dedicated scientific authoring expertise to ensure that the clinical opinion, as defined by the Clinical Study Director and the Therapeutic Department Head, is presented accurately and concisely. may need to liaise with external services and review documentation generated elsewhere (e.g. Clinical Research Organisations (CROs), subsidiaries, co-development partners), and internal support staff (e.g. for the preparation of tables, illustrations and appendices). in addition to bringing the required medical writing skills and industry experience, must be willing and able to take responsibility for the mentoring and/or training of more junior colleagues, management of Clinical Documentation teams, maintaining close contact with external departments, and the coordination of external contractors. In addition, he/she is the Clinical Documentation representative in transversal initiatives to contribute to the implementation of process improvement. He /she leads projects in view of developing innovative solutions and technologies (e.g. content re-use, AI) to bring efficiencies and cost savings. He/she contributes to training preparation and delivery, and provides support to the medical writing teams. Principal duties and responsibilities Produce and update clinical documents in a timely manner for study start, conduct and completion, as well as regulatory submissions according to company standards and procedures with the ultimate aim to gain regulatory approval of therapeutic indications. Coordinate medical writing activities in study teams, including external services. Ensure information sharing among MWs. Submit suggestions for improving or extending the standards of clinical documentation, share experience with other medical writers of accommodating special details of clinical studies not covered by the standards and technical expertise gained with advanced technologies. Review clinical development plans to ensure adequate planning of medical writing activities. Advise team members of regulatory requirements for documentation and propose strategies that provide efficiency gains. Prepare or coordinate the preparation of clinical modules for registration dossier, including overall EU or US clinical regulatory documentation using available standards, and ensure consistency across regulatory documents following database changes or modifications to the registration package. Prepare or coordinate the preparation of responses regarding company drug submission dossiers to Health Authorities. Review and edit work of contract writers to ensure quality is maintained. Build and sustain rapport with clinical personnel, including internal clients and colleagues. Establish effective cross-functional relationships with local and counterparts in other departments, especially Regulatory Operations. Maintain awareness of current clinical documentation requirements for target regulatory agencies. Notify management of any changes to standards and the impact of these changes on systems/processes. Represent Clinical Documentation as Subject Matter Expert on transversal initiatives, concerning content, processes and tools for the implementation of new/updated processes or IT solutions to bring efficiencies, time and/or cost saving. Acts as change agent for the medical writing teams. Share experience with and train other medical writers. In collaboration with ITS, lead transversal project teams in view of the implementation of new technologies for accelerating the preparation of the documents and providing cost saving. About You Knowledge and skills An experience as a Medical Writer of at least 6 years, or equivalent. Ability to clearly, accurately, and concisely prepare all types of clinical documentation, including major submission and/or complex documents in English. Excellent interpersonal and leadership skills. Ability to work both autonomously and collaboratively with transversal teams in a multicultural, multilingual, and geographically dispersed environment. Must be deadline oriented, possesing a sense of urgency, accuracy, and be meticulous and attentive to detail. Technical comfort with electronic document management and word processing software is required, particularly good Microsoft Word skills. Keen interest in exploring and implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Native English speaker or with proven excellent spoken and written English. Possesses a solid work ethic, professionalism, organizational ability, and follow-up skills. Formal Education And/or Experience required Advanced scientific degree, Master or Ph.D. in life sciences, PharmD, or medically qualified. Work experience of more than 6 years as a medical writer or equivalent, or presenting relevant specialist qualifications. Experience as Lead Project MW on multiple types of clinical documents. Professional background documenting an excellent understanding of, and experience in, clinical development, including clinical study performance/methodology, basic statistics, and/or the regulatory environment. Knowledge and skill desirable but non-essential Specific knowledge of company-targeted therapeutic areas is strongly desirable. Why Choose Us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Sanofi
Associate Director-Principal Medical Writer
Sanofi Morristown, New Jersey
Job Title: Associate Director-Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. The Principal Medical Writer is a key member of the Medical Writing team, the Clinical Trial Team (CTT) and Project Team. This is a position for a senior medical writer who has an extensive experience with the preparation of clinical documents and regulatory dossiers and has demonstrated leadership skills as submission lead. As an integral part of the clinical team, the position holder ensures the quality, compliance with internal and external standards, and timely production of English-language clinical documents regarding both the project as a whole, and individual clinical studies. Our Team: Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: More specifically the position holder, is responsible for the timely preparation and/or coordination, in English, of reports and/or related regulatory documentation (in some cases of extremely time-critical documentation), required for the planning, initiation, performance and reporting of clinical studies and for marketing approvals worldwide. This work involves close cooperation with members of the CTT and Project Team, as well as colleagues within Clinical Documentation. must provide dedicated scientific authoring expertise to ensure that the clinical opinion, as defined by the Clinical Study Director and the Therapeutic Department Head, is presented accurately and concisely. may need to liaise with external services and review documentation generated elsewhere (e.g. Clinical Research Organisations (CROs), subsidiaries, co-development partners), and internal support staff (e.g. for the preparation of tables, illustrations and appendices). in addition to bringing the required medical writing skills and industry experience, must be willing and able to take responsibility for the mentoring and/or training of more junior colleagues, management of Clinical Documentation teams, maintaining close contact with external departments, and the coordination of external contractors. In addition, he/she is the Clinical Documentation representative in transversal initiatives to contribute to the implementation of process improvement. He /she leads projects in view of developing innovative solutions and technologies (e.g. content re-use, AI) to bring efficiencies and cost savings. He/she contributes to training preparation and delivery, and provides support to the medical writing teams. Principal duties and responsibilities Produce and update clinical documents in a timely manner for study start, conduct and completion, as well as regulatory submissions according to company standards and procedures with the ultimate aim to gain regulatory approval of therapeutic indications. Coordinate medical writing activities in study teams, including external services. Ensure information sharing among MWs. Submit suggestions for improving or extending the standards of clinical documentation, share experience with other medical writers of accommodating special details of clinical studies not covered by the standards and technical expertise gained with advanced technologies. Review clinical development plans to ensure adequate planning of medical writing activities. Advise team members of regulatory requirements for documentation and propose strategies that provide efficiency gains. Prepare or coordinate the preparation of clinical modules for registration dossier, including overall EU or US clinical regulatory documentation using available standards, and ensure consistency across regulatory documents following database changes or modifications to the registration package. Prepare or coordinate the preparation of responses regarding company drug submission dossiers to Health Authorities. Review and edit work of contract writers to ensure quality is maintained. Build and sustain rapport with clinical personnel, including internal clients and colleagues. Establish effective cross-functional relationships with local and counterparts in other departments, especially Regulatory Operations. Maintain awareness of current clinical documentation requirements for target regulatory agencies. Notify management of any changes to standards and the impact of these changes on systems/processes. Represent Clinical Documentation as Subject Matter Expert on transversal initiatives, concerning content, processes and tools for the implementation of new/updated processes or IT solutions to bring efficiencies, time and/or cost saving. Acts as change agent for the medical writing teams. Share experience with and train other medical writers. In collaboration with ITS, lead transversal project teams in view of the implementation of new technologies for accelerating the preparation of the documents and providing cost saving. About You Knowledge and skills An experience as a Medical Writer of at least 6 years, or equivalent. Ability to clearly, accurately, and concisely prepare all types of clinical documentation, including major submission and/or complex documents in English. Excellent interpersonal and leadership skills. Ability to work both autonomously and collaboratively with transversal teams in a multicultural, multilingual, and geographically dispersed environment. Must be deadline oriented, possesing a sense of urgency, accuracy, and be meticulous and attentive to detail. Technical comfort with electronic document management and word processing software is required, particularly good Microsoft Word skills. Keen interest in exploring and implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Native English speaker or with proven excellent spoken and written English. Possesses a solid work ethic, professionalism, organizational ability, and follow-up skills. Formal Education And/or Experience required Advanced scientific degree, Master or Ph.D. in life sciences, PharmD, or medically qualified. Work experience of more than 6 years as a medical writer or equivalent, or presenting relevant specialist qualifications. Experience as Lead Project MW on multiple types of clinical documents. Professional background documenting an excellent understanding of, and experience in, clinical development, including clinical study performance/methodology, basic statistics, and/or the regulatory environment. Knowledge and skill desirable but non-essential Specific knowledge of company-targeted therapeutic areas is strongly desirable. Why Choose Us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/01/2025
Full time
Job Title: Associate Director-Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. The Principal Medical Writer is a key member of the Medical Writing team, the Clinical Trial Team (CTT) and Project Team. This is a position for a senior medical writer who has an extensive experience with the preparation of clinical documents and regulatory dossiers and has demonstrated leadership skills as submission lead. As an integral part of the clinical team, the position holder ensures the quality, compliance with internal and external standards, and timely production of English-language clinical documents regarding both the project as a whole, and individual clinical studies. Our Team: Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: More specifically the position holder, is responsible for the timely preparation and/or coordination, in English, of reports and/or related regulatory documentation (in some cases of extremely time-critical documentation), required for the planning, initiation, performance and reporting of clinical studies and for marketing approvals worldwide. This work involves close cooperation with members of the CTT and Project Team, as well as colleagues within Clinical Documentation. must provide dedicated scientific authoring expertise to ensure that the clinical opinion, as defined by the Clinical Study Director and the Therapeutic Department Head, is presented accurately and concisely. may need to liaise with external services and review documentation generated elsewhere (e.g. Clinical Research Organisations (CROs), subsidiaries, co-development partners), and internal support staff (e.g. for the preparation of tables, illustrations and appendices). in addition to bringing the required medical writing skills and industry experience, must be willing and able to take responsibility for the mentoring and/or training of more junior colleagues, management of Clinical Documentation teams, maintaining close contact with external departments, and the coordination of external contractors. In addition, he/she is the Clinical Documentation representative in transversal initiatives to contribute to the implementation of process improvement. He /she leads projects in view of developing innovative solutions and technologies (e.g. content re-use, AI) to bring efficiencies and cost savings. He/she contributes to training preparation and delivery, and provides support to the medical writing teams. Principal duties and responsibilities Produce and update clinical documents in a timely manner for study start, conduct and completion, as well as regulatory submissions according to company standards and procedures with the ultimate aim to gain regulatory approval of therapeutic indications. Coordinate medical writing activities in study teams, including external services. Ensure information sharing among MWs. Submit suggestions for improving or extending the standards of clinical documentation, share experience with other medical writers of accommodating special details of clinical studies not covered by the standards and technical expertise gained with advanced technologies. Review clinical development plans to ensure adequate planning of medical writing activities. Advise team members of regulatory requirements for documentation and propose strategies that provide efficiency gains. Prepare or coordinate the preparation of clinical modules for registration dossier, including overall EU or US clinical regulatory documentation using available standards, and ensure consistency across regulatory documents following database changes or modifications to the registration package. Prepare or coordinate the preparation of responses regarding company drug submission dossiers to Health Authorities. Review and edit work of contract writers to ensure quality is maintained. Build and sustain rapport with clinical personnel, including internal clients and colleagues. Establish effective cross-functional relationships with local and counterparts in other departments, especially Regulatory Operations. Maintain awareness of current clinical documentation requirements for target regulatory agencies. Notify management of any changes to standards and the impact of these changes on systems/processes. Represent Clinical Documentation as Subject Matter Expert on transversal initiatives, concerning content, processes and tools for the implementation of new/updated processes or IT solutions to bring efficiencies, time and/or cost saving. Acts as change agent for the medical writing teams. Share experience with and train other medical writers. In collaboration with ITS, lead transversal project teams in view of the implementation of new technologies for accelerating the preparation of the documents and providing cost saving. About You Knowledge and skills An experience as a Medical Writer of at least 6 years, or equivalent. Ability to clearly, accurately, and concisely prepare all types of clinical documentation, including major submission and/or complex documents in English. Excellent interpersonal and leadership skills. Ability to work both autonomously and collaboratively with transversal teams in a multicultural, multilingual, and geographically dispersed environment. Must be deadline oriented, possesing a sense of urgency, accuracy, and be meticulous and attentive to detail. Technical comfort with electronic document management and word processing software is required, particularly good Microsoft Word skills. Keen interest in exploring and implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Native English speaker or with proven excellent spoken and written English. Possesses a solid work ethic, professionalism, organizational ability, and follow-up skills. Formal Education And/or Experience required Advanced scientific degree, Master or Ph.D. in life sciences, PharmD, or medically qualified. Work experience of more than 6 years as a medical writer or equivalent, or presenting relevant specialist qualifications. Experience as Lead Project MW on multiple types of clinical documents. Professional background documenting an excellent understanding of, and experience in, clinical development, including clinical study performance/methodology, basic statistics, and/or the regulatory environment. Knowledge and skill desirable but non-essential Specific knowledge of company-targeted therapeutic areas is strongly desirable. Why Choose Us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Sanofi
Associate Director Principal Medical Writer
Sanofi Morristown, New Jersey
Job Title: Principal Medical Writer Associate Director Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: Document Development Create high-quality regulatory-compliant clinical documents supporting product life cycle Ensure timely delivery while maintaining compliance with standards Innovation Lead implementation of new digital technologies and AI solutions Drive process improvements for efficiency gains Regulatory Expertise Prepare registration dossiers and Health Authority responses Monitor and implement regulatory documentation requirements Project Management Lead cross-functional initiatives as Subject Matter Expert Drive change management within writing teams Communication Update relevant stakeholders on project progress and needs Maintain accurate information in planning, tracking, and reporting toolsEnsure consistent communication across ClinDoc functions Coordination Mentor junior writers and review contract work Quality & Training Develop training programs and documentation standards Build effective relationships with stakeholders and partners About You Core Experience: Six+ years as medical writer or equivalent specialist role Proven track record leading multiple clinical documentation projects Expert in clinical documentation preparation Clinical Development Knowledge: Demonstrated expertise in clinical development processes Strong understanding of clinical study methodology and basic statistics Knowledge of regulatory environment Proficient in document management systems and authoring platforms Professional Attributes: Strong attention to detail and deadline management Excellent organizational and follow-up abilities Proven ability to work independently and in global teams Technical skills: Expertise in electronic document management and Microsoft Office Proven experience in implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/01/2025
Full time
Job Title: Principal Medical Writer Associate Director Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: Document Development Create high-quality regulatory-compliant clinical documents supporting product life cycle Ensure timely delivery while maintaining compliance with standards Innovation Lead implementation of new digital technologies and AI solutions Drive process improvements for efficiency gains Regulatory Expertise Prepare registration dossiers and Health Authority responses Monitor and implement regulatory documentation requirements Project Management Lead cross-functional initiatives as Subject Matter Expert Drive change management within writing teams Communication Update relevant stakeholders on project progress and needs Maintain accurate information in planning, tracking, and reporting toolsEnsure consistent communication across ClinDoc functions Coordination Mentor junior writers and review contract work Quality & Training Develop training programs and documentation standards Build effective relationships with stakeholders and partners About You Core Experience: Six+ years as medical writer or equivalent specialist role Proven track record leading multiple clinical documentation projects Expert in clinical documentation preparation Clinical Development Knowledge: Demonstrated expertise in clinical development processes Strong understanding of clinical study methodology and basic statistics Knowledge of regulatory environment Proficient in document management systems and authoring platforms Professional Attributes: Strong attention to detail and deadline management Excellent organizational and follow-up abilities Proven ability to work independently and in global teams Technical skills: Expertise in electronic document management and Microsoft Office Proven experience in implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Sanofi
Associate Director Principal Medical Writer
Sanofi Myrtle Point, Oregon
Job Title: Associate Director Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: Document Development Create high-quality regulatory-compliant clinical documents supporting product life cycle Ensure timely delivery while maintaining compliance with standards Innovation Lead implementation of new digital technologies and AI solutions Drive process improvements for efficiency gains Regulatory Expertise Prepare registration dossiers and Health Authority responses Monitor and implement regulatory documentation requirements Project Management Lead cross-functional initiatives as Subject Matter Expert Drive change management within writing teams Communication Update relevant stakeholders on project progress and needs Maintain accurate information in planning, tracking, and reporting toolsEnsure consistent communication across ClinDoc functions Coordination Mentor junior writers and review contract work Quality & Training Develop training programs and documentation standards Build effective relationships with stakeholders and partners About You Core Experience: Six+ years as medical writer or equivalent specialist role Proven track record leading multiple clinical documentation projects Expert in clinical documentation preparation Clinical Development Knowledge: Demonstrated expertise in clinical development processes Strong understanding of clinical study methodology and basic statistics Knowledge of regulatory environment Proficient in document management systems and authoring platforms Professional Attributes: Strong attention to detail and deadline management Excellent organizational and follow-up abilities Proven ability to work independently and in global teams Technical skills: Expertise in electronic document management and Microsoft Office Proven experience in implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/01/2025
Full time
Job Title: Associate Director Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: Document Development Create high-quality regulatory-compliant clinical documents supporting product life cycle Ensure timely delivery while maintaining compliance with standards Innovation Lead implementation of new digital technologies and AI solutions Drive process improvements for efficiency gains Regulatory Expertise Prepare registration dossiers and Health Authority responses Monitor and implement regulatory documentation requirements Project Management Lead cross-functional initiatives as Subject Matter Expert Drive change management within writing teams Communication Update relevant stakeholders on project progress and needs Maintain accurate information in planning, tracking, and reporting toolsEnsure consistent communication across ClinDoc functions Coordination Mentor junior writers and review contract work Quality & Training Develop training programs and documentation standards Build effective relationships with stakeholders and partners About You Core Experience: Six+ years as medical writer or equivalent specialist role Proven track record leading multiple clinical documentation projects Expert in clinical documentation preparation Clinical Development Knowledge: Demonstrated expertise in clinical development processes Strong understanding of clinical study methodology and basic statistics Knowledge of regulatory environment Proficient in document management systems and authoring platforms Professional Attributes: Strong attention to detail and deadline management Excellent organizational and follow-up abilities Proven ability to work independently and in global teams Technical skills: Expertise in electronic document management and Microsoft Office Proven experience in implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Sanofi
Associate Director-Principal Medical Writer
Sanofi Myrtle Point, Oregon
Job Title: Associate Director-Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. The Principal Medical Writer is a key member of the Medical Writing team, the Clinical Trial Team (CTT) and Project Team. This is a position for a senior medical writer who has an extensive experience with the preparation of clinical documents and regulatory dossiers and has demonstrated leadership skills as submission lead. As an integral part of the clinical team, the position holder ensures the quality, compliance with internal and external standards, and timely production of English-language clinical documents regarding both the project as a whole, and individual clinical studies. Our Team: Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: More specifically the position holder, is responsible for the timely preparation and/or coordination, in English, of reports and/or related regulatory documentation (in some cases of extremely time-critical documentation), required for the planning, initiation, performance and reporting of clinical studies and for marketing approvals worldwide. This work involves close cooperation with members of the CTT and Project Team, as well as colleagues within Clinical Documentation. must provide dedicated scientific authoring expertise to ensure that the clinical opinion, as defined by the Clinical Study Director and the Therapeutic Department Head, is presented accurately and concisely. may need to liaise with external services and review documentation generated elsewhere (e.g. Clinical Research Organisations (CROs), subsidiaries, co-development partners), and internal support staff (e.g. for the preparation of tables, illustrations and appendices). in addition to bringing the required medical writing skills and industry experience, must be willing and able to take responsibility for the mentoring and/or training of more junior colleagues, management of Clinical Documentation teams, maintaining close contact with external departments, and the coordination of external contractors. In addition, he/she is the Clinical Documentation representative in transversal initiatives to contribute to the implementation of process improvement. He /she leads projects in view of developing innovative solutions and technologies (e.g. content re-use, AI) to bring efficiencies and cost savings. He/she contributes to training preparation and delivery, and provides support to the medical writing teams. Principal duties and responsibilities Produce and update clinical documents in a timely manner for study start, conduct and completion, as well as regulatory submissions according to company standards and procedures with the ultimate aim to gain regulatory approval of therapeutic indications. Coordinate medical writing activities in study teams, including external services. Ensure information sharing among MWs. Submit suggestions for improving or extending the standards of clinical documentation, share experience with other medical writers of accommodating special details of clinical studies not covered by the standards and technical expertise gained with advanced technologies. Review clinical development plans to ensure adequate planning of medical writing activities. Advise team members of regulatory requirements for documentation and propose strategies that provide efficiency gains. Prepare or coordinate the preparation of clinical modules for registration dossier, including overall EU or US clinical regulatory documentation using available standards, and ensure consistency across regulatory documents following database changes or modifications to the registration package. Prepare or coordinate the preparation of responses regarding company drug submission dossiers to Health Authorities. Review and edit work of contract writers to ensure quality is maintained. Build and sustain rapport with clinical personnel, including internal clients and colleagues. Establish effective cross-functional relationships with local and counterparts in other departments, especially Regulatory Operations. Maintain awareness of current clinical documentation requirements for target regulatory agencies. Notify management of any changes to standards and the impact of these changes on systems/processes. Represent Clinical Documentation as Subject Matter Expert on transversal initiatives, concerning content, processes and tools for the implementation of new/updated processes or IT solutions to bring efficiencies, time and/or cost saving. Acts as change agent for the medical writing teams. Share experience with and train other medical writers. In collaboration with ITS, lead transversal project teams in view of the implementation of new technologies for accelerating the preparation of the documents and providing cost saving. About You Knowledge and skills An experience as a Medical Writer of at least 6 years, or equivalent. Ability to clearly, accurately, and concisely prepare all types of clinical documentation, including major submission and/or complex documents in English. Excellent interpersonal and leadership skills. Ability to work both autonomously and collaboratively with transversal teams in a multicultural, multilingual, and geographically dispersed environment. Must be deadline oriented, possesing a sense of urgency, accuracy, and be meticulous and attentive to detail. Technical comfort with electronic document management and word processing software is required, particularly good Microsoft Word skills. Keen interest in exploring and implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Native English speaker or with proven excellent spoken and written English. Possesses a solid work ethic, professionalism, organizational ability, and follow-up skills. Formal Education And/or Experience required Advanced scientific degree, Master or Ph.D. in life sciences, PharmD, or medically qualified. Work experience of more than 6 years as a medical writer or equivalent, or presenting relevant specialist qualifications. Experience as Lead Project MW on multiple types of clinical documents. Professional background documenting an excellent understanding of, and experience in, clinical development, including clinical study performance/methodology, basic statistics, and/or the regulatory environment. Knowledge and skill desirable but non-essential Specific knowledge of company-targeted therapeutic areas is strongly desirable. Why Choose Us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/01/2025
Full time
Job Title: Associate Director-Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. The Principal Medical Writer is a key member of the Medical Writing team, the Clinical Trial Team (CTT) and Project Team. This is a position for a senior medical writer who has an extensive experience with the preparation of clinical documents and regulatory dossiers and has demonstrated leadership skills as submission lead. As an integral part of the clinical team, the position holder ensures the quality, compliance with internal and external standards, and timely production of English-language clinical documents regarding both the project as a whole, and individual clinical studies. Our Team: Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: More specifically the position holder, is responsible for the timely preparation and/or coordination, in English, of reports and/or related regulatory documentation (in some cases of extremely time-critical documentation), required for the planning, initiation, performance and reporting of clinical studies and for marketing approvals worldwide. This work involves close cooperation with members of the CTT and Project Team, as well as colleagues within Clinical Documentation. must provide dedicated scientific authoring expertise to ensure that the clinical opinion, as defined by the Clinical Study Director and the Therapeutic Department Head, is presented accurately and concisely. may need to liaise with external services and review documentation generated elsewhere (e.g. Clinical Research Organisations (CROs), subsidiaries, co-development partners), and internal support staff (e.g. for the preparation of tables, illustrations and appendices). in addition to bringing the required medical writing skills and industry experience, must be willing and able to take responsibility for the mentoring and/or training of more junior colleagues, management of Clinical Documentation teams, maintaining close contact with external departments, and the coordination of external contractors. In addition, he/she is the Clinical Documentation representative in transversal initiatives to contribute to the implementation of process improvement. He /she leads projects in view of developing innovative solutions and technologies (e.g. content re-use, AI) to bring efficiencies and cost savings. He/she contributes to training preparation and delivery, and provides support to the medical writing teams. Principal duties and responsibilities Produce and update clinical documents in a timely manner for study start, conduct and completion, as well as regulatory submissions according to company standards and procedures with the ultimate aim to gain regulatory approval of therapeutic indications. Coordinate medical writing activities in study teams, including external services. Ensure information sharing among MWs. Submit suggestions for improving or extending the standards of clinical documentation, share experience with other medical writers of accommodating special details of clinical studies not covered by the standards and technical expertise gained with advanced technologies. Review clinical development plans to ensure adequate planning of medical writing activities. Advise team members of regulatory requirements for documentation and propose strategies that provide efficiency gains. Prepare or coordinate the preparation of clinical modules for registration dossier, including overall EU or US clinical regulatory documentation using available standards, and ensure consistency across regulatory documents following database changes or modifications to the registration package. Prepare or coordinate the preparation of responses regarding company drug submission dossiers to Health Authorities. Review and edit work of contract writers to ensure quality is maintained. Build and sustain rapport with clinical personnel, including internal clients and colleagues. Establish effective cross-functional relationships with local and counterparts in other departments, especially Regulatory Operations. Maintain awareness of current clinical documentation requirements for target regulatory agencies. Notify management of any changes to standards and the impact of these changes on systems/processes. Represent Clinical Documentation as Subject Matter Expert on transversal initiatives, concerning content, processes and tools for the implementation of new/updated processes or IT solutions to bring efficiencies, time and/or cost saving. Acts as change agent for the medical writing teams. Share experience with and train other medical writers. In collaboration with ITS, lead transversal project teams in view of the implementation of new technologies for accelerating the preparation of the documents and providing cost saving. About You Knowledge and skills An experience as a Medical Writer of at least 6 years, or equivalent. Ability to clearly, accurately, and concisely prepare all types of clinical documentation, including major submission and/or complex documents in English. Excellent interpersonal and leadership skills. Ability to work both autonomously and collaboratively with transversal teams in a multicultural, multilingual, and geographically dispersed environment. Must be deadline oriented, possesing a sense of urgency, accuracy, and be meticulous and attentive to detail. Technical comfort with electronic document management and word processing software is required, particularly good Microsoft Word skills. Keen interest in exploring and implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Native English speaker or with proven excellent spoken and written English. Possesses a solid work ethic, professionalism, organizational ability, and follow-up skills. Formal Education And/or Experience required Advanced scientific degree, Master or Ph.D. in life sciences, PharmD, or medically qualified. Work experience of more than 6 years as a medical writer or equivalent, or presenting relevant specialist qualifications. Experience as Lead Project MW on multiple types of clinical documents. Professional background documenting an excellent understanding of, and experience in, clinical development, including clinical study performance/methodology, basic statistics, and/or the regulatory environment. Knowledge and skill desirable but non-essential Specific knowledge of company-targeted therapeutic areas is strongly desirable. Why Choose Us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Sanofi
Associate Director Principal Medical Writer
Sanofi Myrtle Point, Oregon
Job Title: Principal Medical Writer Associate Director Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: Document Development Create high-quality regulatory-compliant clinical documents supporting product life cycle Ensure timely delivery while maintaining compliance with standards Innovation Lead implementation of new digital technologies and AI solutions Drive process improvements for efficiency gains Regulatory Expertise Prepare registration dossiers and Health Authority responses Monitor and implement regulatory documentation requirements Project Management Lead cross-functional initiatives as Subject Matter Expert Drive change management within writing teams Communication Update relevant stakeholders on project progress and needs Maintain accurate information in planning, tracking, and reporting toolsEnsure consistent communication across ClinDoc functions Coordination Mentor junior writers and review contract work Quality & Training Develop training programs and documentation standards Build effective relationships with stakeholders and partners About You Core Experience: Six+ years as medical writer or equivalent specialist role Proven track record leading multiple clinical documentation projects Expert in clinical documentation preparation Clinical Development Knowledge: Demonstrated expertise in clinical development processes Strong understanding of clinical study methodology and basic statistics Knowledge of regulatory environment Proficient in document management systems and authoring platforms Professional Attributes: Strong attention to detail and deadline management Excellent organizational and follow-up abilities Proven ability to work independently and in global teams Technical skills: Expertise in electronic document management and Microsoft Office Proven experience in implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/01/2025
Full time
Job Title: Principal Medical Writer Associate Director Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: Document Development Create high-quality regulatory-compliant clinical documents supporting product life cycle Ensure timely delivery while maintaining compliance with standards Innovation Lead implementation of new digital technologies and AI solutions Drive process improvements for efficiency gains Regulatory Expertise Prepare registration dossiers and Health Authority responses Monitor and implement regulatory documentation requirements Project Management Lead cross-functional initiatives as Subject Matter Expert Drive change management within writing teams Communication Update relevant stakeholders on project progress and needs Maintain accurate information in planning, tracking, and reporting toolsEnsure consistent communication across ClinDoc functions Coordination Mentor junior writers and review contract work Quality & Training Develop training programs and documentation standards Build effective relationships with stakeholders and partners About You Core Experience: Six+ years as medical writer or equivalent specialist role Proven track record leading multiple clinical documentation projects Expert in clinical documentation preparation Clinical Development Knowledge: Demonstrated expertise in clinical development processes Strong understanding of clinical study methodology and basic statistics Knowledge of regulatory environment Proficient in document management systems and authoring platforms Professional Attributes: Strong attention to detail and deadline management Excellent organizational and follow-up abilities Proven ability to work independently and in global teams Technical skills: Expertise in electronic document management and Microsoft Office Proven experience in implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
Sanofi
Associate Director-Principal Medical Writer
Sanofi Morristown, New Jersey
Job Title: Associate Director-Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. The Principal Medical Writer is a key member of the Medical Writing team, the Clinical Trial Team (CTT) and Project Team. This is a position for a senior medical writer who has an extensive experience with the preparation of clinical documents and regulatory dossiers and has demonstrated leadership skills as submission lead. As an integral part of the clinical team, the position holder ensures the quality, compliance with internal and external standards, and timely production of English-language clinical documents regarding both the project as a whole, and individual clinical studies. Our Team: Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: More specifically the position holder, is responsible for the timely preparation and/or coordination, in English, of reports and/or related regulatory documentation (in some cases of extremely time-critical documentation), required for the planning, initiation, performance and reporting of clinical studies and for marketing approvals worldwide. This work involves close cooperation with members of the CTT and Project Team, as well as colleagues within Clinical Documentation. must provide dedicated scientific authoring expertise to ensure that the clinical opinion, as defined by the Clinical Study Director and the Therapeutic Department Head, is presented accurately and concisely. may need to liaise with external services and review documentation generated elsewhere (e.g. Clinical Research Organisations (CROs), subsidiaries, co-development partners), and internal support staff (e.g. for the preparation of tables, illustrations and appendices). in addition to bringing the required medical writing skills and industry experience, must be willing and able to take responsibility for the mentoring and/or training of more junior colleagues, management of Clinical Documentation teams, maintaining close contact with external departments, and the coordination of external contractors. In addition, he/she is the Clinical Documentation representative in transversal initiatives to contribute to the implementation of process improvement. He /she leads projects in view of developing innovative solutions and technologies (e.g. content re-use, AI) to bring efficiencies and cost savings. He/she contributes to training preparation and delivery, and provides support to the medical writing teams. Principal duties and responsibilities Produce and update clinical documents in a timely manner for study start, conduct and completion, as well as regulatory submissions according to company standards and procedures with the ultimate aim to gain regulatory approval of therapeutic indications. Coordinate medical writing activities in study teams, including external services. Ensure information sharing among MWs. Submit suggestions for improving or extending the standards of clinical documentation, share experience with other medical writers of accommodating special details of clinical studies not covered by the standards and technical expertise gained with advanced technologies. Review clinical development plans to ensure adequate planning of medical writing activities. Advise team members of regulatory requirements for documentation and propose strategies that provide efficiency gains. Prepare or coordinate the preparation of clinical modules for registration dossier, including overall EU or US clinical regulatory documentation using available standards, and ensure consistency across regulatory documents following database changes or modifications to the registration package. Prepare or coordinate the preparation of responses regarding company drug submission dossiers to Health Authorities. Review and edit work of contract writers to ensure quality is maintained. Build and sustain rapport with clinical personnel, including internal clients and colleagues. Establish effective cross-functional relationships with local and counterparts in other departments, especially Regulatory Operations. Maintain awareness of current clinical documentation requirements for target regulatory agencies. Notify management of any changes to standards and the impact of these changes on systems/processes. Represent Clinical Documentation as Subject Matter Expert on transversal initiatives, concerning content, processes and tools for the implementation of new/updated processes or IT solutions to bring efficiencies, time and/or cost saving. Acts as change agent for the medical writing teams. Share experience with and train other medical writers. In collaboration with ITS, lead transversal project teams in view of the implementation of new technologies for accelerating the preparation of the documents and providing cost saving. About You Knowledge and skills An experience as a Medical Writer of at least 6 years, or equivalent. Ability to clearly, accurately, and concisely prepare all types of clinical documentation, including major submission and/or complex documents in English. Excellent interpersonal and leadership skills. Ability to work both autonomously and collaboratively with transversal teams in a multicultural, multilingual, and geographically dispersed environment. Must be deadline oriented, possesing a sense of urgency, accuracy, and be meticulous and attentive to detail. Technical comfort with electronic document management and word processing software is required, particularly good Microsoft Word skills. Keen interest in exploring and implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Native English speaker or with proven excellent spoken and written English. Possesses a solid work ethic, professionalism, organizational ability, and follow-up skills. Formal Education And/or Experience required Advanced scientific degree, Master or Ph.D. in life sciences, PharmD, or medically qualified. Work experience of more than 6 years as a medical writer or equivalent, or presenting relevant specialist qualifications. Experience as Lead Project MW on multiple types of clinical documents. Professional background documenting an excellent understanding of, and experience in, clinical development, including clinical study performance/methodology, basic statistics, and/or the regulatory environment. Knowledge and skill desirable but non-essential Specific knowledge of company-targeted therapeutic areas is strongly desirable. Why Choose Us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.
10/01/2025
Full time
Job Title: Associate Director-Principal Medical Writer Location: USA, Remote. Proximity to Cambridge/Boston, MA or Morristown, NJ is highly desirable for attending occasional team meetings About the Job Are you ready to shape the future of medicine? The race is on to speed up drug discovery and development to find answers for patients and their families. Your skills could be critical in helping our teams accelerate progress. The Principal Medical Writer is a key member of the Medical Writing team, the Clinical Trial Team (CTT) and Project Team. This is a position for a senior medical writer who has an extensive experience with the preparation of clinical documents and regulatory dossiers and has demonstrated leadership skills as submission lead. As an integral part of the clinical team, the position holder ensures the quality, compliance with internal and external standards, and timely production of English-language clinical documents regarding both the project as a whole, and individual clinical studies. Our Team: Global Medical writing and Document management serves to generate timely, high quality, cost effective and regulatory compliant documents. Our mission is to synergize and harness evolving technologies pushing the edge of regulatory writing. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Main Responsibilities: More specifically the position holder, is responsible for the timely preparation and/or coordination, in English, of reports and/or related regulatory documentation (in some cases of extremely time-critical documentation), required for the planning, initiation, performance and reporting of clinical studies and for marketing approvals worldwide. This work involves close cooperation with members of the CTT and Project Team, as well as colleagues within Clinical Documentation. must provide dedicated scientific authoring expertise to ensure that the clinical opinion, as defined by the Clinical Study Director and the Therapeutic Department Head, is presented accurately and concisely. may need to liaise with external services and review documentation generated elsewhere (e.g. Clinical Research Organisations (CROs), subsidiaries, co-development partners), and internal support staff (e.g. for the preparation of tables, illustrations and appendices). in addition to bringing the required medical writing skills and industry experience, must be willing and able to take responsibility for the mentoring and/or training of more junior colleagues, management of Clinical Documentation teams, maintaining close contact with external departments, and the coordination of external contractors. In addition, he/she is the Clinical Documentation representative in transversal initiatives to contribute to the implementation of process improvement. He /she leads projects in view of developing innovative solutions and technologies (e.g. content re-use, AI) to bring efficiencies and cost savings. He/she contributes to training preparation and delivery, and provides support to the medical writing teams. Principal duties and responsibilities Produce and update clinical documents in a timely manner for study start, conduct and completion, as well as regulatory submissions according to company standards and procedures with the ultimate aim to gain regulatory approval of therapeutic indications. Coordinate medical writing activities in study teams, including external services. Ensure information sharing among MWs. Submit suggestions for improving or extending the standards of clinical documentation, share experience with other medical writers of accommodating special details of clinical studies not covered by the standards and technical expertise gained with advanced technologies. Review clinical development plans to ensure adequate planning of medical writing activities. Advise team members of regulatory requirements for documentation and propose strategies that provide efficiency gains. Prepare or coordinate the preparation of clinical modules for registration dossier, including overall EU or US clinical regulatory documentation using available standards, and ensure consistency across regulatory documents following database changes or modifications to the registration package. Prepare or coordinate the preparation of responses regarding company drug submission dossiers to Health Authorities. Review and edit work of contract writers to ensure quality is maintained. Build and sustain rapport with clinical personnel, including internal clients and colleagues. Establish effective cross-functional relationships with local and counterparts in other departments, especially Regulatory Operations. Maintain awareness of current clinical documentation requirements for target regulatory agencies. Notify management of any changes to standards and the impact of these changes on systems/processes. Represent Clinical Documentation as Subject Matter Expert on transversal initiatives, concerning content, processes and tools for the implementation of new/updated processes or IT solutions to bring efficiencies, time and/or cost saving. Acts as change agent for the medical writing teams. Share experience with and train other medical writers. In collaboration with ITS, lead transversal project teams in view of the implementation of new technologies for accelerating the preparation of the documents and providing cost saving. About You Knowledge and skills An experience as a Medical Writer of at least 6 years, or equivalent. Ability to clearly, accurately, and concisely prepare all types of clinical documentation, including major submission and/or complex documents in English. Excellent interpersonal and leadership skills. Ability to work both autonomously and collaboratively with transversal teams in a multicultural, multilingual, and geographically dispersed environment. Must be deadline oriented, possesing a sense of urgency, accuracy, and be meticulous and attentive to detail. Technical comfort with electronic document management and word processing software is required, particularly good Microsoft Word skills. Keen interest in exploring and implementing emerging innovative digital technologies, including content reuse strategies and AI-assisted document authoring solutions. Native English speaker or with proven excellent spoken and written English. Possesses a solid work ethic, professionalism, organizational ability, and follow-up skills. Formal Education And/or Experience required Advanced scientific degree, Master or Ph.D. in life sciences, PharmD, or medically qualified. Work experience of more than 6 years as a medical writer or equivalent, or presenting relevant specialist qualifications. Experience as Lead Project MW on multiple types of clinical documents. Professional background documenting an excellent understanding of, and experience in, clinical development, including clinical study performance/methodology, basic statistics, and/or the regulatory environment. Knowledge and skill desirable but non-essential Specific knowledge of company-targeted therapeutic areas is strongly desirable. Why Choose Us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

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