155 jobs found

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Overview The Director of Product Management for Cardholder Services (CHS) will lead a team of product managers focused on developing, scaling, and commercializing Mastercard's optional benefit offerings across North America. This role is pivotal in driving strategic roadmap execution, optimizing product performance, and ensuring CHS offerings deliver differentiated value to issuers and cardholders. Key Responsibilities Strategic Roadmap & Product Leadership - Own and evolve the strategic roadmap for CHS benefits for North America including airport services (lounge, fast track etc.), concierge, global data roaming, and digital benefits presentment platforms - Translate issuer feedback and consumer trends into actionable product strategies that drive customer engagement, and revenue acceleration. - Lead cross-functional planning to ensure alignment across product, program management, finance, and global teams - Partner with core product teams to develop and implement monetization strategies for core benefits Team Management & Development - Manage and mentor a team of product managers, fostering a culture of ownership, innovation, and accountability. - Oversee day to day product management, operations, and partnership with global functions Commercialisation & Revenue Delivery - Partner with finance, billing functions, and program management to manage purchase orders, revenue tracking, and forecasting. - Support the commercialisation of CHS benefits, ensuring clear value propositions and issuer engagement strategies. Operational Excellence - Drive process improvements in reporting, and vendor management to ensure scalable and efficient product operations. - Lead initiatives to automate reporting workflows for both internal and external purposes Stakeholder Engagement - Collaborate with regional and global teams to ensure CHS offerings are positioned effectively across the region - Represent CHS in issuer conversations, internal forums, and strategic planning sessions to advocate for product enhancements and market fit Qualifications - Bachelor's degree or higher in Business, Finance, or related field - 8+ years in product management, with at least 3 years in a leadership role within financial services, prior people leadership experience is required - Proven experience managing and scaling complex product portfolios and cross-functional teams. - Strong analytical, communication, and stakeholder management skills. - Familiarity with CHS domains such as travel & lifestyle benefits, and digital presentment platforms. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $178,000 - $284,000 USD Purchase, New York: $170,000 - $273,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Global Product Management The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies. We are seeking an experienced Director of Product Management to join the Operational Insights (OI) Global Product Management team. In this role, you will drive the product vision, define business requirements for the innovation pillar, and lead commercialization and go-to-market strategy. You will manage a team of product managers focused on identifying white space opportunities in card operations, while overseeing key activities including product strategy, business requirements, pricing, and sales and delivery enablement. This role partners closely with the Global Product Management technical team to ensure product vision, roadmap, and priorities are aligned with business strategy and go-to-market execution. Product Managers in Services at Mastercard • Build revolutionary products that advance how businesses all over the world derive the most value from their data assets • Translate a deep understanding of our customers into products and solutions that drive significant customer value • Balance the long-term direction of a product with today's needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products • Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams • Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments • Set product direction with coordination, not isolation-considering how our products all work together to serve customer needs Role • Drive the Operational Insights (OI) strategy based on a deep understanding of operations trends in card networks, payment processing, and reconciliation. • Identify white space opportunities for Operational Insights and new solution areas; translate business needs, customer pain points, and market trends into actionable product initiatives. • Engage directly with clients and partners to validate needs, test concepts, and refine solutions. • Lead global product management efforts, providing analytically driven input into strategic business plans and product roadmaps. • Define and own the product strategy, roadmap, and success metrics. • Partner with cross-functional teams to ensure timely product delivery, working closely with product development and engineering. • Drive the business strategy for the product, including customer impact analysis, pricing, sales, and go-to-market plans. • Manage the product P&L, including forecasting and budgeting discussions. • Effectively communicate product strategy, priorities, and vision across all organizational levels. • Build strong, collaborative relationships with a diverse set of internal and external stakeholders to achieve product goals. Basic Technical Skills • Understanding of APIs, data flows, and system architecture at a conceptual level. • Comfortable writing basic SQL queries and analyzing data to inform product decisions. • Experience collaborating closely with engineering and technical teams. • Familiarity with cloud platforms (AWS, GCP, Azure) and SaaS products (nice to have). • Ability to engage in discussions on technical feasibility, trade-offs, and dependencies. All About You • Proven track record of defining product strategy and delivering successful products at scale. • Strong communication, storytelling, and executive presence. • Experience in Agile product management, ideally with analytical solutions in payments or financial services. • Highly organized with the ability to manage multiple, competing priorities. • Bachelor's degree in business or equivalent experience; MBA preferred. • Demonstrated success in leading end-to-end execution of cross-functional initiatives, with strong prioritization skills. • Familiarity with Mastercard products & services and revenue drivers (nice to have). Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Our Purpose Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Role Overview We're looking for a Director of Product Management to focus on the expense management product within the Commercial Solutions business unit. In Mastercard Commercial Solutions, we are focused on powering business and trade for organizations everywhere. Our offerings span across commercial card programs including virtual cards, products to support automation of account payables & receivables payment processes, solutions for supply chain financing, and many more emerging innovations. Primary Responsibilities In this position, you will: • Lead a team of product managers across geographies • Own the strategic vision and roadmap for the Expense Management (web and mobile) product, continuously monitoring and analyzing key performance indicators and optimizing product performance • Partner with cross-functional teams to design, develop and deliver new products that drive incremental revenues for Mastercard • Understand and track business context and market dynamics including Regulatory, Legal, Competitive and Technology landscapes • Incorporate feedback from clients and cross-functional stakeholders in Legal, Data Privacy, Delivery, Finance, Marketing, Sales, etc. to ensure that the new Product has a robust go-to-market plan focused on speed to market and ease of delivery • Partner with Servicing teams (e.g. Customer Support, Operations) to ensure that the new Product has a robust end-to-end servicing plan that enables a great end user and customer experience • Drive institutionalized knowledge using consistent product documentation (e.g., support documents) in your work and as part of the Mastercard frameworks • Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences • Lead by example with hands-on approaches to demonstrate product management excellence and share best practices • Demonstrate and drive Mastercard Way behaviors through their behavior, (e.g. customer and stakeholder interactions) All About You The ideal candidate for this position should: • Commercial acumen with experience in profitability analysis, business case development, and anticipating market and customer needs to drive value • Have an owner mindset and go out of your way to get close to the customer to find out what their needs are and how a product or service can help • Have hands on end-to-end product management experience working directly with engineering and design teams • Have demonstrated expertise working with data, and contributing to the development of insights for input into product differentiation and competitive strategies • Be able to influence multiple stakeholders without direct authority • Be a structured, strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders • Be able to collaborate with internal and external stakeholders across geographies • Be skilled at explaining technical problems succinctly and clearly Experiences that are a plus: • Product management experience for commercial card products • Deep knowledge of expense management capabilities • An understanding of B2B UI products, both web and mobile We understand that you may not have all the criteria on this list. If you believe you have relevant experience and the capability to fulfill this role, we strongly encourage you to apply. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Arlington, Virginia: $170,000 - $273,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Consumer Credit Product Management Overview The Director, Credit Products, will support the development, management, and execution of the consumer credit product line strategy (PLS) globally, reporting to the VP, Credit Products. This role is responsible for developing and enhancing CVPs in line with the PLS based on the latest consumer insights and market landscape to ensure product competitiveness globally. This role will also work with the commercialization team to drive the commercial success of consumer credit execution and commercialization of PLS/CVPs, including high-priority RFP and customer engagements. Role Develop and maintain up-to-date consumer and market insights and intelligence to identify PLS/CVP opportunities globally. Support the relevant research activities that inform both the current and future credit products at a global, regional, or country level that will enhance existing product lines. Support the development and management of the product governance framework and forum. Lead the effort in managing and enhancing product operations and core product requirements globally by partnering with key functional stakeholders such as legal, compliance, franchise, and engineering etc. Support the development of differentiated value propositions to meet the current and emerging needs of consumers and customers; identify critical internal and external benefits and platforms that will be required to fulfill the end value proposition, including the definition of a Minimum Viable Product. Work with the regional product teams to execute against the global PLS/credit product strategy, including but not limited to ensuring ongoing CVP modernization/optimization, providing PLS toolkits, and more. Support the development of internal and external product narratives, including FSMs, by partnering with product marketing and regional product teams. Support account teams to win high-priority deals and manage critical customer engagements by developing and delivering competitive product responses in collaboration with regional and functional stakeholders. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, North America Franchise Innovation Overview: The Franchise model is the cornerstone of Mastercard's success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional carded payments as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers, merchants, and banks make, accept, and approve payments with complete peace of mind. The Franchise team shapes the payments ecosystem by establishing principles and foundational standards, onboarding new participants, enabling disputes processes, and ensuring the safety and integrity of our network .all while driving Innovative concepts. Franchise is committed to ensuring the continued growth of Mastercard and the long-term health of the payments ecosystem. Be part of a team that is not just leading but redefining the world of payments! The Role: The Director, North America Franchise Innovation will be a key contributor with significant responsibilities focusing on innovative solutions to support the North America region where customers range from small community institutions and fintechs to large digital partners. This candidate will enable new business and opportunities by thinking creatively and utilizing the Franchise to develop compelling use cases, drive scale, enable interoperability, create world class experiences for end users, and deliver differentiated value to our customers. The Director, North America Franchise Innovation is a high visibility role collaborating with key stakeholders across cross-functional teams, including Digital, Core Products, Commercial and New Payment Flows, Account Teams, Legal, Regulatory, and Services. The broad scope of activities associated with this role will allow the candidate to grow their breadth of Mastercard experience not only in traditional card payment models but also across all forms of NextGen payments including account-based payments. The role is based in Purchase, NY and must adhere to Mastercard's in-office requirements. This position will have a reporting line into the VP, North America Franchise. Accountabilities: • Co-develop and support new concepts that support expanding the franchise and creating additional value for Mastercard and its customers, while at the same time upholding the integrity of the Mastercard Brand and Franchise principles • Stay ahead of business trends related to market and business opportunities, locally and globally • Provide direction for the creation of new products (e.g., xBorder Services, Installments, Mastercard One, Private Label models, Crypto) to transform the payment ecosystem • Partner closely with the regional and global Digital teams to enhance foundational digital standards and advance the security of digital commerce via tokenization and authentication while upholding the principles of transparency and interoperability • Partner with the New Payment Flows and Services teams to grow account-to-account payment models and Open Finance solutions in North America leveraging Franchise Standards to drive new business • Contribute to the development of Franchise standards closely aligned with product vision to build a seamless path of scalability for A2A products and services • Execute on the team goals to achieve Franchise priorities in tandem with regional business objectives. All About You: • Robust understanding of Mastercard's Franchise Standards and Products • Attention to detail, strong business acumen and solutions-orientation are critical, as is an ability to demonstrate thought leadership • Technical and/or product development experience • Strong analytical, problem solving, agility and creative thinking skills • Strong interpersonal skills with demonstrated cross functional collaboration and teamwork • Ability to think on your feet and remain composed under pressure • Solutions oriented / results driven capabilities • Ability to interact effectively with internal and external business partners • Excellent communication skills, both verbal and written - ability to build compelling presentations and influence cross functional teams • Positive can-do attitude and a desire to grow professionally • Experience managing complex programs and cross functional teams • Ability to influence, lead and drive impact in internal/external meetings • Proven ability to define problems, collect data, establish facts, and draw valid conclusions • Experience and demonstrated success leading cross functional workshops with customers and delivering product requirements • Strong project management skills including superior organization, planning, and follow through • Comfortable operating in a dynamic, matrixed environment and collaborating across diverse teams • Curious and proactive mindset with a passion for identifying scalable opportunities and proposing bold, creative solutions • Ability to translate technical and analytical insights into clear, actionable recommendations for internal and external stakeholders Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $159,000 - $254,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Franchise Innovation Overview: The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading, but redefining the world of payments. Role: Director, Franchise Innovation will be a leader with global responsibilities defining Mastercard's new Product and Franchise development across Services, building our Franchises of the future. This includes defining and establishing Franchise frameworks to support payments, data and value add services constructs, ideating and launching Franchise rules and standards to support innovative new use cases across data, AI and security solutions The role will support internal Franchise stakeholders to interpret, communicate, and solve for scale and interoperability requirements across payment and data ecosystems impacting onboarding, licensing, consumer protections and ecosystem performance monitoring and reporting considerations. This is a role with key objectives in shaping Mastercard's multi-rail strategy and delivering commercial success. You will be working closely with various teams within Franchise, Product and other key stakeholders including Legal, Finance, Services, Treasury and Risk Management to deliver Franchise impact. The role is based in Purchase, US. Key Responsibilities include: • Driving development of Franchise framework development across all Services including participation models, value exchange, associated rules/standards and potential compliance monitoring programs • Supporting the team in requirement gathering workshops with customers and internal stakeholders and other ecosystem partners to deliver an MVP and roadmap of features • Acting as a Franchise liaison in internal project meetings in which requirements are being developed and designed offering strategic insights/know-how for Franchise scalability • Facilitate development of Franchise rules and standards closely aligned with product vision to build seamless path of scalability across all Services • Develop value exchange diagrams and control points to ensure balanced exchange of value to enable key brand promises like consumer protections, disputes etc. • Serving as a point of contact for potential Franchise solutions and operational support which can be offered to commercialize offerings in target markets • Develop product guides to build out via close partnership with Mastercard services team for MVP, aligned with evolving product vision • Supporting interoperability and multi-rails scenarios where there is need to bridge Franchise frameworks between card and non-card payments • Ability to lead on a proposition and launch it as part of a cross functional team across multiple regions where speed to market is critical • Launch products and services via markets tests and/or controlled pilots, ensuring key metrics are captured and reviewed and used as robust entry and exit criteria to define the success of the launch • Ability to deputize for other Franchise Innovation Directors and VP's All About You: •Excellent understanding of Mastercard Services including Open Banking, Data and Finance principles, key participants, rules and standards •Excellent understanding of Franchise principles including onboarding, licensing, brand promises and disputes •Robust understanding of how Mastercard scales our services, • Experience and demonstrated success leading cross functional workshops •Positive can-do orientation and a desire to work collaboratively and grow professionally •Experience engaging with complex global programs and cross functional teams •Ability to lead and drive impact in internal/external meetings and at external industry events •Proven ability to define problems, collect data, establish facts, and draw valid conclusions •Excellent analytical and problem-solving skills •Excellent verbal and written communication •Strong project management skills including superior organization, planning, and follow through. •Prior Services & innovation experience preferred in a product development, PMO or pre-sales role •Potential for travel (10%) Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $159,000 - $254,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director - Customer Engagement and Performance Overview: The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading but redefining the world of payments. Role: Lead strategic initiatives to enhance issuer performance, strengthen fraud prevention, and deliver exceptional customer experiences across the NAM Franchise. This role combines deep expertise in issuer card operations and fraud detection with strong leadership and collaboration skills to drive measurable impact. • Customer engagement and advisory through data driven insight and performance optimization. • Serve as a trusted advisor to issuers, developing relationships that promote trust and sustained collaboration. • Lead consultative initiatives to proactively identify potential opportunities related to fraud, compliance and overall performance, providing customers with timely and actionable recommendations. • Provide best practices, tailored insights, and dedicated support to assist issuers in optimizing their operations and adapting to evolving industry standards through data-driven strategies. • Conduct regular communications and strategic planning sessions to anticipate and address customer needs, establishing credibility as a reliable resource for operational excellence. • Partner with internal product teams and customers to enhance fraud controls and implement proactive measures that safeguard the payments ecosystem. • Publish comprehensive trend reports and educational content tailored to customer needs, ensuring issuers are informed of emerging threats and mitigation strategies. • Leverage robust data analytics to identify behavioral patterns, operational trends, and emerging risks within the customer base. • Use data-driven insights to inform strategic recommendations for performance optimization, risk mitigation, and revenue growth. • Facilitate cross-functional workshops and joint initiatives that drive innovation, operational efficiency, and customer satisfaction. • Continuously seek opportunities to optimize customer experience and performance through tailored strategies and actionable recommendations. All About You: • Proven experience in issuer card operations, customer relationship management, and advanced fraud prevention strategies. • Exceptional stakeholder management and communication skills, including the ability to build trust and credibility with senior client leaders. • Strong analytical and problem-solving skills, with a demonstrated ability to translate complex data into clear, actionable insights for customers. • Expertise in leading cross-functional teams and driving strategic initiatives that deliver tangible value for customers and the organization. • In-depth knowledge of payment ecosystems, compliance, and emerging technologies relevant to the industry. • Proven ability to define problems, collect and interpret data, establish facts, and draw valid, actionable conclusions. • Strong project management skills, with superior organization, planning, and follow-through on multi-faceted initiatives. • Ability and willingness to travel as needed (up to 25%). Preferred Qualifications • Degree in Business or a related field. • Experience with consultative customer engagement and partnership development. • Knowledge of compliance frameworks, regulatory requirements, and best practices in the payments industry. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $174,000 - $286,000 USD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Solution Engineering Product Architect Overview The goal of the Solution Engineering team is to partner with key stakeholders in digital space including device manufacturers, operating system providers, wallet service to execute Mastercard's digital strategy while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners and by packaging solutions leveraging Mastercard's assets like digital, Loyalty, Advisors, Security, Acceptance and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry to create a world beyond plastic with valued experience for consumers and end users and enable merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team - device manufactures who can help build compelling and scalable solutions ensuring the consumer and target segments can securely and conveniently pay however of where ever they choose in this increasingly connected world. Are you motivated to be a part of driving a world beyond cash? Do you enjoy solving problems that have no clear-cut solution and working through ambiguity? Do you enjoy creating solution, defining a product from an evolving context? Do you enjoy developing simple User Experiences for complex problems yet unseen? Have you brought a product/program to market on a global scale? Role The individual in this role will manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard's products suites and assets Partner with the client to articulate their business and technical requirements - must be proficient in systems, testing, implementation, documentation, maintenance, and support Help define Mastercard technology roadmap/strategy for each digital partner Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts Determine and advance operational feasibility through problem definition, project scope Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners' technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems Liaise with prototyping group to create prototypes and help with sales and/or implementation process Collaborate with Regional and local Project teams to provide projects scope and requirements File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners Comply with rules of engagement, including business models and data strategy and ensure that Mastercard's interests are protected and progressed All About You Bachelor's degree in Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required Good technical experience in payments on the product development, processing, and/or merchant side of the business Prior knowledge of Mastercard digital Payments, Information Services and Core Systems products a plus Knowledge of web and mobile technologies (HTML5, CSS, JS etc) and designing and implementing software a strong plus A good technical understanding and experience of working with developers and technical architects in systems and solutions development or design Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic architecture Self-starter, strong analytical ability with good attention to detail and a proven track record of delivering success while operating within a team environment Strong oral and written communication skills with the ability to understand and explain technical issues to a non-technical audience Strong project management skills required; will need to handle multiple projects and initiatives concurrently Ability to interact and coordinate effectively with internal and external global business partners; influencing skills Strong research and analytical skills Ability to digest complex data and problems and make recommendations with sound judgment Ability to oversee multiple projects and initiatives concurrently The qualified candidate will report to the Vice President -Solution Engineering Travel: 25% Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. About Senior Health: At One Medical we are transforming health care, starting with primary care. We created a high-impact relationship based care model that particularly benefits adults on Medicare and those who might need more attention. Our care model changes everything - the team, outcome-focused payment, customer service, and the technology that supports our care. We know that when you invest in relationships with people, you can help them live happier and healthier. Our patients get a team that respects and listens to them. We get paid to keep our patients healthier, and it works - we are successfully improving the lives of our patients while lowering costs. The Opportunity As we continue to expand and transform the primary care experience, we're looking for energetic and passionate leaders to manage the people, processes and technology that make One Medical unique. As an Office Medical Director, you'll have the chance to lead your local team in demonstrating clinical excellence and practicing sustainability. In collaboration with your manager, the District Medical Director and your operations partner, the Office Manager, you'll solve problems and shape our organizational priorities. You will be able to continually develop your management and leadership skills as you learn about our business and its operations and engage your local team. Employment type: Full time What you'll be working on: Managing a team of in-office providers (MDs, DOs, NPs, and/or PAs) and ensuring that the providers on your team meet our clinical standards and patient care needs Guiding and supporting providers' professional development Partnering with Office Manager to support a collaborative, positive office community Managing communication, with context, between your office and other districts, regional, and central teams; represent One Medical to the local community Owning specific office management and HR functions Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits Treating patients in-office or in testing centers as well as conducting occasional tele-health visits Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams Utilization of your specific clinical training and opportunities to perform in-office procedures Supervising one or more NP or PA colleagues Education, licenses, and experiences required for this role: Completed an accredited Internal or Family Medicine residency program Practiced at least 2 of the last 5 years in an outpatient primary care setting, or have completed a residency program in the last 5 years Minimum of 1 year managing a team of providers Board certified in Internal or Family Medicine, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date State licensed in Massachusetts, obtained before your One Medical start date One Medical Office Medical Directors also demonstrate: A passion for human-centered primary care Clinical proficiency in evidence-based primary care The commitment to developing others through coaching, feedback, exposure, and stretch assignments which aligns employee career development goals with organizational objectives The ability to establish clear responsibilities and processes for monitoring work and measuring results including holding self and others accountable to meet commitments The ability to address difficult issues and supports others who do the same The ability to build teams with an appropriate and diverse mix of styles, perspectives, and experience that will apply their skills and perspectives to achieve common goals The ability to create a climate in which people are motivated to do their best by inviting input and sharing ownership and visibility This is a full-time role overseeing our Hyannis, MA clinic. Relocation assistance may be available for this role. One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. Subject to applicable law, proof of COVID 19 vaccination is required for employees and contractors who interact with patients, access a shared office space or engage with other team members, except where a medical or religious accommodation applies. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster ( English / Spanish ) and Right to Work Poster ( English / Spanish ) for additional information. One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $254,000 to $270,000per year. Total compensation packages may be based on factors unique to particular candidates, such skill sets, depth of experience, and work location. The total compensation package for this position may also include restricted stock unit grants, and/or benefits. For more information, visit One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Agentic Commerce Solution Engineering Director, Solution Engineering, Agentic Commerce Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The goal of the Digital Partnership Solution Engineering team is to partner with key stakeholders in digital space, including device manufacturers, operating system providers, wallet service, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers to execute Mastercard's digital strategy, while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners, and by packaging solutions that leverage Mastercard's assets, like Digital, Loyalty, Advisors, Security, Acceptance, and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry, to create a world beyond plastic, with valued experiences for consumers and end users, while also enabling merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team, who can help build compelling and scalable Agentic Commerce solutions with Mastercard's flagship agentic commerce product, Mastercard Agent Pay. The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders. Role The Director, Product Architect, Agentic Commerce will be focused on defining Mastercard's strategy to enable access to digital credentials wherever consumers engage with the world using agentic AI. This individual will drive components of Mastercard's agentic commerce product suite from concept to market launch and scale across global markets by working with Digital Partners • Define the Solution Strategy: Partner with Mastercard's flagship agentic commerce product business owners to define and evolve the solution strategy as the product moves from concept to market. • Lead Technical Engagements: Own the end-to-end technical relationship with global digital partners, from early-stage ideation through to scaled deployment of agentic commerce solutions. • Solution Design & Architecture: Translate complex partner requirements into robust, scalable, and secure solution architectures leveraging Mastercard's agentic commerce product suite and technology platforms. • Partner Collaboration: Work closely with AI agents, digital wallets, and commerce platforms to co-create solutions that integrate Mastercard's digital credentials and payment capabilities into new agentic interfaces and consumer experiences. • Cross-Functional Leadership: Collaborate with Product, Engineering, Operations, and Regional teams to ensure alignment on technical strategy, delivery timelines, and go-to-market execution. • Prototype & Innovate: Partner with Mastercard's prototyping and innovation teams to rapidly test and validate new agentic commerce use cases and interfaces. • Commercial & Strategic Input: Support the development of commercial models, pricing strategies, and go-to-market plans by providing technical feasibility assessments and partner feedback. • Global Coordination: Act as the central technical point of contact for regional digital teams, ensuring consistency in solution design and partner onboarding across markets. • IP & Compliance: Identify opportunities for intellectual property creation and ensure all solutions comply with Mastercard's data, security, and business model standards. All About You • High level of fluency in AI, including deep technology foundations and thorough industry awareness of payments. • Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants. • Strong experience and knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets. • Experience working with AI/ML platforms, agentic systems, or conversational interfaces is a strong plus. • Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems. • Comfortable communicating strategy, project status, and complex ideas to executive leadership. • Experience working in a global, matrixed organization and managing cross-regional initiatives. • Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes. • Bachelor's degree required. • Strong written and verbal communication skills. Updated 6 August 2025 As a technical leader in the Acceptance Innovation & Solution Engineering organization, you will collaborate closely with product owners, technology teams, partners, and clients to define solution architectures, lead proof-of-concepts, and translate product vision into technical execution. The ideal candidate brings deep expertise in digital payments, API-first solution development, and identity/authentication frameworks - with a proven ability to build bridges between business strategy and technical delivery. You will play a critical role in shaping Mastercard's leadership in AI-driven commerce by enabling seamless, interoperable, and secure agent interactions aligned with our network principles and global platform strategy. Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD

Overview SENIOR LINUX ADMINISTRATOR (RDTE) Bowhead seeks a Senior Linux Administrator (NetServ) to join our team in Dahlgren, VA. The Senior Linux Administrator(NetServ) is responsible for system administration and customer support of servers and workstations in a Research, Development, and Testing and Evaluation (RDT&E) environment. Responsibilities Utilize Red Hat Enterprise Linux system administration experience to provide technical problem solving and in-depth consulting relative to system operations Automate installation methods and system imaging (e.g. Kickstart/Ansible) Use cryptographic experience to set up public key infrastructure (PKI) to create, manage, distribute, use, store, and revoke digital certificates and manage public-key encryption DISA STIG implementation and work within Configuration-Managed Environments Analyze, design, and implement modifications to system software to improve and enhance system performance by correcting errors Plan new hardware acquisitions, interact with vendors, educate customers, and collaborate with other projects within the organization Work closely with engineers to help them use workstations and servers to solve their computationally intensive problems Support application installation, license management, software tracking / distribution and backup/recovery of system configurations and user data files Understand and use essential tools for handling files, directories, command-line environments, and documentation Operate running systems, including booting into different run levels, identifying processes, starting and stopping virtual machines, and controlling services Configure local storage using partitions and logical volumes Create and configure file systems and file system attributes, such as permissions, encryption, access control lists, and network file systems Deploy, configure, and maintain systems, including software installation, update, and core services Manage users and groups, including use of a centralized directory for authentication Manage security, including basic firewall and SELinux configuration Configure static routes, packet filtering, and network address translation Set kernel runtime parameters Produce and deliver reports on system utilization Use shell scripting to automate system maintenance tasks Configuring system logging, including remote logging Configure a system to provide networking services, including HTTP/HTTPS, DNS, SMTP, SSH and NTP Qualifications Minimum five to eight years' (5-8) experience in system administration of Linux-based servers and Linux-based workstations High School Diploma required; Bachelros degree preferred Ideal Linux Admin will have troubleshooting skills in RHEL 7/8/9 OS and basic knowledge of Networking fundamentals, specifically TCP/IP protocol suite and IP configuration In addition, working knowledge of security guidelines and polices (DISA STIGs) and tools (Evaluate-STIG, STIG-Manager) Knowledge of / experience with Tenable suite of products (Security Center, Nessus Scanner, Nessus Agent) is a plus Seeking specific experience with the following operating systems and services is required: Red Hat Enterprise Linux (RHEL 8.x with RHEL 7.x and/or RHEL9.x a plus) Must meet DoD 8570 Information Assurance Workforce (IAWF) criteria or Information Assurance Technical (IAT) Level II certification at time of hire (i.e., Security+). Have knowledge of corporate services including: DNS, SMTP, Splunk, Centralized patching solutions such as Red Hat Satellite, Automation solutions such as Ansible Tower / AWX Knowledge of / experience with: Single Sign on solutions such as RHSSO; Virtualization platform management systems such as VMWare / VSphere / Vcenter is a plus Demonstrated experience managing the installation and maintenance of IT infrastructure Experience working in an environment with rapidly changing job priorities Experience with Service Now or similar Ticket Management system Obtain the Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) certification within 60-90 day of hire Physical Demands: Must be able to lift up to 10-15 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain and maintain a security clearance at the Top Secret level. US Citizenship is a requirement for this contract.

About Us:Hyperion Solutions is a technology-driven vertical transportation solutions provider headquartered in Memphis, TN, with offices across the U.S. We bring together trusted brands to deliver systems, components, and technical services for the vertical transportation industry. We are growing and transforming and seek passionate professionals to join our team and support service excellence. Position Summary:The Director of Field Services leads all field operations for McIntosh in Hillside, NJ, and Capital in Dallas, TX. Reporting to the Chief Commercial Officer, you will standardize operations, drive efficiency, and build a culture of accountability across both locations. Key Responsibilities:Lead and align field service operations across multiple locations for consistency and quality Develop service strategies that improve efficiency, profitability, and customer satisfaction Collaborate with Sales, Engineering, Manufacturing, and Supply Chain teams for smooth project execution Oversee complex repair and service projects, meeting technical standards and customer expectations Optimize processes and implement best practices using technology to enhance productivity Mentor and develop high-performing field service leaders Manage team performance, compensation, and professional development Support Sales with quoting, project input, and technical guidance Ensure adherence to safety standards and regulatory compliance Qualifications:Bachelors degree in Engineering, Operations Management, Business, or equivalent experience 10+ years in manufacturing or repair operations; motor or machine shop experience preferred 5+ years leading and developing high-performing teams Expertise in motor repair and/or metal machining Experience with lean manufacturing and 5S preferred Strong budgeting, resource allocation, and operational management skills Excellent communication and interpersonal skills Bilingual Spanish and English preferred Key Competencies:Strategic thinking with operational focus and execution skills Leadership that motivates, empowers, and holds teams accountable Strong problem-solving and decision-making abilities Commitment to continuous improvement, innovation, and service excellence Dedication to safety, quality, and company values What We Offer:Competitive salary and comprehensive benefits Opportunities for career growth and advancement Collaborative and innovative work environment Recognition for leadership, initiative, and excellence Equal Opportunity Employer:Hyperion Solutions is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity. Reasonable accommodations are available for individuals with disabilities throughout the employment process. PI0dc2892becd7-6966

The Director of Operations is tasked with multi-site support of store operations as well as the development and implementation of training programs and documents with the objective of creating consistency in operational excellence across all locations. Key Duties and Responsibilities: Support Car Wash Managers with an eye on continuous improvement and development Establish the standard for customer service, quality and cleanliness Travel between locations to offer education and follow up around products, services, promotions and/or operational initiatives Act as the company expert on wash equipment, chemicals and application processes and service initiatives Hire or promote, train and evaluate Car Wash Managers Partner with HR to address and/or resolve employee relations matters Field and resolve customer or employee issues as needed Develop, implement and deliver training programs and support documents that outline best practices for: Tunnel equipment inspections, maintenance and troubleshooting Chemical application, inventory, ordering and storage Opening and closing procedures Additional initiatives as determined Essential: Minimum 3 years of experience in the car wash industry as an operational leader Advanced understanding of car wash equipment, its order of operations and maintenance/upkeep best practices Experience with wash chemicals and their application processes Cross trained in wash equipment troubleshooting and general repair Understanding of wash POS systems Advanced knowledge of MS Office programs Strong written skills with experience creating training documents Desirable: Understanding of DRB programming and customization Leadership, self-driven, high energy, positive attitude, adaptability, enthusiasm to achieve goals, excellent communication and problem-solving skills PIa5bfb-8997