PURPOSE AND SCOPE: Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing. Directs activities related to the area's strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards. Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs. Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators. Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD). Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment. Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same. Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications. Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner. Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success. Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems. Ensures regulatory, compliance, and audit activities are accomplished on time. Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff. Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations. Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters. Performs other related duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required. SUPERVISION: Responsible for the direct supervision of various levels of Home Therapies staff. EDUCATION : Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure. EXPERIENCE AND REQUIRED SKILLS: Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience. 3+ years' supervisory or project/program management experience preferred. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making. Successfully complete CPR Certification with maintenance as required. EOE, disability/veterans
12/06/2025
Full time
PURPOSE AND SCOPE: Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing. Directs activities related to the area's strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards. Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs. Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators. Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD). Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment. Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same. Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications. Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner. Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success. Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems. Ensures regulatory, compliance, and audit activities are accomplished on time. Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff. Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations. Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters. Performs other related duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required. SUPERVISION: Responsible for the direct supervision of various levels of Home Therapies staff. EDUCATION : Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure. EXPERIENCE AND REQUIRED SKILLS: Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience. 3+ years' supervisory or project/program management experience preferred. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making. Successfully complete CPR Certification with maintenance as required. EOE, disability/veterans
PURPOSE AND SCOPE: Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing. Directs activities related to the area's strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards. Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs. Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators. Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD). Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment. Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same. Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications. Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner. Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success. Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems. Ensures regulatory, compliance, and audit activities are accomplished on time. Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff. Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations. Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters. Performs other related duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required. SUPERVISION: Responsible for the direct supervision of various levels of Home Therapies staff. EDUCATION : Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure. EXPERIENCE AND REQUIRED SKILLS: Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience. 3+ years' supervisory or project/program management experience preferred. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making. Successfully complete CPR Certification with maintenance as required. EOE, disability/veterans
12/06/2025
Full time
PURPOSE AND SCOPE: Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing. Directs activities related to the area's strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards. Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs. Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators. Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD). Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment. Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same. Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications. Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner. Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success. Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems. Ensures regulatory, compliance, and audit activities are accomplished on time. Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff. Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations. Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters. Performs other related duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required. SUPERVISION: Responsible for the direct supervision of various levels of Home Therapies staff. EDUCATION : Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure. EXPERIENCE AND REQUIRED SKILLS: Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience. 3+ years' supervisory or project/program management experience preferred. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making. Successfully complete CPR Certification with maintenance as required. EOE, disability/veterans
PURPOSE AND SCOPE: Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing. Directs activities related to the area's strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards. Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs. Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators. Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD). Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment. Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same. Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications. Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner. Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success. Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems. Ensures regulatory, compliance, and audit activities are accomplished on time. Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff. Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations. Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters. Performs other related duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required. SUPERVISION: Responsible for the direct supervision of various levels of Home Therapies staff. EDUCATION : Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure. EXPERIENCE AND REQUIRED SKILLS: Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience. 3+ years' supervisory or project/program management experience preferred. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making. Successfully complete CPR Certification with maintenance as required. EOE, disability/veterans
12/06/2025
Full time
PURPOSE AND SCOPE: Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs. PRINCIPAL DUTIES AND RESPONSIBILITIES: Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing. Directs activities related to the area's strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards. Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs. Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators. Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD). Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment. Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same. Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications. Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner. Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success. Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems. Ensures regulatory, compliance, and audit activities are accomplished on time. Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff. Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations. Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters. Performs other related duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required. SUPERVISION: Responsible for the direct supervision of various levels of Home Therapies staff. EDUCATION : Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure. EXPERIENCE AND REQUIRED SKILLS: Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience. 3+ years' supervisory or project/program management experience preferred. Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making. Successfully complete CPR Certification with maintenance as required. EOE, disability/veterans
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 19502 Employment Type : Full Time Job Category : Sales Work Location : Orchard Park, NY BRIEF POSITION SUMMARY: The In-Plant Solutions Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order placement and managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to drive the MSC value with these customers. DUTIES and RESPONSIBILITIES: Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection, and logging of all available Cost Savings Statistics. Manages the MSC ControlPoint Solutions -which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization. Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor. Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events. Collaborates with the account team to maximize customer satisfaction and future projects Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. Communicates customer concerns to management to ensure effective and lasting problem resolution. Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: A High School Diploma or the equivalent experience is required. College degree preferred. 2+ years inbound/ outbound telephone sales, outside sales, storeroom or inventory management, or customer service experience required. Industry experience preferred. Relevant Military experience a plus. Metalworking knowledge and experience is a plus but not always required. SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Excellent problem-solving skills are required. Excellent customer service and sales skills are required. Excellent oral and written communications skills are also required. Working Industrial knowledge preferred. (add sales competency verbiage) OTHER REQUIREMENTS: A valid driver's license and the ability to travel up to 10% of the time may be required. Ability to lift items of up to 50 pounds required as needed. A valid driver's license is required This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $40810- $58300 year depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience; education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,
12/06/2025
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 19502 Employment Type : Full Time Job Category : Sales Work Location : Orchard Park, NY BRIEF POSITION SUMMARY: The In-Plant Solutions Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order placement and managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to drive the MSC value with these customers. DUTIES and RESPONSIBILITIES: Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection, and logging of all available Cost Savings Statistics. Manages the MSC ControlPoint Solutions -which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization. Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor. Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events. Collaborates with the account team to maximize customer satisfaction and future projects Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. Communicates customer concerns to management to ensure effective and lasting problem resolution. Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: A High School Diploma or the equivalent experience is required. College degree preferred. 2+ years inbound/ outbound telephone sales, outside sales, storeroom or inventory management, or customer service experience required. Industry experience preferred. Relevant Military experience a plus. Metalworking knowledge and experience is a plus but not always required. SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Excellent problem-solving skills are required. Excellent customer service and sales skills are required. Excellent oral and written communications skills are also required. Working Industrial knowledge preferred. (add sales competency verbiage) OTHER REQUIREMENTS: A valid driver's license and the ability to travel up to 10% of the time may be required. Ability to lift items of up to 50 pounds required as needed. A valid driver's license is required This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $40810- $58300 year depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience; education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,
Job Title: Technology Manager Salary Range: $111,538 - $167,306 annually Starting Range: $111,538 - $139,422 annually We're looking for an experienced Technology Manager ready to take the next step in their career and contribute to an employee-owned company whose mission is to help save lives. About Us: CMC is an employee-owned company based in Goleta, California, with a mission to help save lives by equipping professionals with the tools and training they need to perform their jobs with the highest levels of safety and efficiency. We are a passionate and purpose-driven team, proud to serve the rescue and rope access communities with the world's most trusted life safety equipment for over 40 years. At CMC, our commitment to innovation, quality, and service is rooted in a shared dedication to those who risk their lives to protect and save others. About the Job: Under the general supervision of the Director of Finance & Accounting, the Technology Manager oversees the development and implementation of technology and solutions that align with the organization's objectives, ensuring that technology resources are utilized effectively to drive innovation, efficiency, and competitive advantage. This includes playing a critical role in decision-making processes related to IT investments, cybersecurity, and the management of technology teams, positioning them as key enablers of our organization's success in the digital age. Balancing strategic oversight with hands-on technical expertise, the Technology Manager is key to facilitating seamless operations and fostering an environment of continuous improvement in the tech landscape. What You Do: Develop and execute a technology roadmap that supports the company's long-term growth and strategic objectives Collaborate with department leaders to identify and integrate technology solutions into business strategies, increasing efficiency and customer experience Drive adoption of advanced tools and platforms to position the company for growth in a rapidly evolving tech landscape Provide forward-looking insights on emerging technologies and their potential impact on business operations and market competitiveness Align IT investments with organizational priorities to maximize ROI and enable innovation Champion technology-driven initiatives to support organizational goals Establish and enforce IT policies, standards, and best practices to ensure security, compliance, and operational excellence Oversee cybersecurity strategies and risk mitigation plans to safeguard data and systems Prepare and maintain a comprehensive technology disaster recovery and business continuity plan Provide leadership in IT crisis situations and ensuring minimal disruption to business operations Develop and report on IT performance metrics Manage technology budgets and optimize resource allocation for cost-effective solutions Oversee deployment, maintenance, and upgrades of IT systems, including Epicor, ensuring scalability and reliability Manage a small team of IT professionals, providing guidance, mentorship, and professional development opportunities Foster a collaborative and high-performance culture that encourages innovation and accountability Maintain vendor relationships and negotiate contracts for technologies and services Lead continuous improvement efforts to modernize infrastructure and processes Coordinate with third party vendors and core service providers to maintain performance excellence and assure prompt resolution when issues arise Ensure technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processed Manage the acquisition, installation and maintenance of the organization's local area network hardware/software Manage network operations including troubleshooting connectivity problems, maintaining employee work stations, server operating systems, Microsoft Exchange, installing & maintaining routers, adding/terminating users, assigning rights and access, resetting passwords, establishing e-mail addresses, assessing and reporting operational status, performing backups and restores, etc. Ensure networks, workstations, operating systems and software applications and licenses are operational and maintained; ensure hardware and software is patched and/or updated Maintain regular and punctual attendance Comply with all company policies and procedures Other duties assigned as necessary Who You Are: Proven experience in strategic technology leadership within a growth-oriented organization Expertise in IT governance, cybersecurity, and enterprise systems management Demonstrated success in aligning technology initiatives with business objectives Ability to troubleshoot and solve complex computer and computer program problems. Exceptional troubleshooting skills Must have strong computer experience including, operating systems, network administration, Microsoft Exchange, Microsoft Office Applications, relational databases, including SQL, use and support of a manufacturing ERP system and report writing Must possess good interpersonal skills to develop and maintain an excellent working relationship with all departments, ensuring the cooperation between all is well received and presented professionally and positively Ability to provide immediate and efficient technical support to non-technical end-users. Proven analytical, evaluative, and problem-solving abilities. Strong understanding of project management principles and experience working in a team-oriented, collaborative environment. Strong communication skills, including written and verbal required The ability to maintain confidentiality in discussing individual staff and company matters; also maintain confidentiality of organization, project, fiscal and personnel related information is required Maintain up-to-date knowledge of current technology, actively evaluating new technologies by attending tradeshows, technical seminars and training sessions as appropriate Attention to detail is essential to ensure accuracy in data integrity and reporting Must be flexible, with the ability to manage quickly changing work priorities to meet Company business and individual needs Strong leadership skills, highly self-motivated and directed QUALIFICATIONS (Education and experience) BA degree in the field of computer science and/or equivalent related experience 5-7 years related work experience in a leadership position within an IT/IS department Experience in coordinating the training, support and operations of data systems Preferred Certifications: Microsoft Certified System Engineer (MCSE); Microsoft Certified System Administrator (MCSA) A combination of training, education, and experience that is equivalent to the qualifications listed above and that provide the required knowledge, skills and abilities. ESSENTIAL FUNCTIONS Work environment is in a normal office environment as well as a manufacturing facility with moderate noise level. The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, stand, and use the hands to handle, finger, or feel objects, tools, or controls. Occasionally, the employee must crouch or kneel. Must be able to sit at a computer for long periods of time. Successful performance requires specific vision abilities that include close vision. The employee must regularly exert or lift up to 25 pounds unaided. Compensation details: 22 Yearly Salary PIe829c3e138f7-0492
12/04/2025
Full time
Job Title: Technology Manager Salary Range: $111,538 - $167,306 annually Starting Range: $111,538 - $139,422 annually We're looking for an experienced Technology Manager ready to take the next step in their career and contribute to an employee-owned company whose mission is to help save lives. About Us: CMC is an employee-owned company based in Goleta, California, with a mission to help save lives by equipping professionals with the tools and training they need to perform their jobs with the highest levels of safety and efficiency. We are a passionate and purpose-driven team, proud to serve the rescue and rope access communities with the world's most trusted life safety equipment for over 40 years. At CMC, our commitment to innovation, quality, and service is rooted in a shared dedication to those who risk their lives to protect and save others. About the Job: Under the general supervision of the Director of Finance & Accounting, the Technology Manager oversees the development and implementation of technology and solutions that align with the organization's objectives, ensuring that technology resources are utilized effectively to drive innovation, efficiency, and competitive advantage. This includes playing a critical role in decision-making processes related to IT investments, cybersecurity, and the management of technology teams, positioning them as key enablers of our organization's success in the digital age. Balancing strategic oversight with hands-on technical expertise, the Technology Manager is key to facilitating seamless operations and fostering an environment of continuous improvement in the tech landscape. What You Do: Develop and execute a technology roadmap that supports the company's long-term growth and strategic objectives Collaborate with department leaders to identify and integrate technology solutions into business strategies, increasing efficiency and customer experience Drive adoption of advanced tools and platforms to position the company for growth in a rapidly evolving tech landscape Provide forward-looking insights on emerging technologies and their potential impact on business operations and market competitiveness Align IT investments with organizational priorities to maximize ROI and enable innovation Champion technology-driven initiatives to support organizational goals Establish and enforce IT policies, standards, and best practices to ensure security, compliance, and operational excellence Oversee cybersecurity strategies and risk mitigation plans to safeguard data and systems Prepare and maintain a comprehensive technology disaster recovery and business continuity plan Provide leadership in IT crisis situations and ensuring minimal disruption to business operations Develop and report on IT performance metrics Manage technology budgets and optimize resource allocation for cost-effective solutions Oversee deployment, maintenance, and upgrades of IT systems, including Epicor, ensuring scalability and reliability Manage a small team of IT professionals, providing guidance, mentorship, and professional development opportunities Foster a collaborative and high-performance culture that encourages innovation and accountability Maintain vendor relationships and negotiate contracts for technologies and services Lead continuous improvement efforts to modernize infrastructure and processes Coordinate with third party vendors and core service providers to maintain performance excellence and assure prompt resolution when issues arise Ensure technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processed Manage the acquisition, installation and maintenance of the organization's local area network hardware/software Manage network operations including troubleshooting connectivity problems, maintaining employee work stations, server operating systems, Microsoft Exchange, installing & maintaining routers, adding/terminating users, assigning rights and access, resetting passwords, establishing e-mail addresses, assessing and reporting operational status, performing backups and restores, etc. Ensure networks, workstations, operating systems and software applications and licenses are operational and maintained; ensure hardware and software is patched and/or updated Maintain regular and punctual attendance Comply with all company policies and procedures Other duties assigned as necessary Who You Are: Proven experience in strategic technology leadership within a growth-oriented organization Expertise in IT governance, cybersecurity, and enterprise systems management Demonstrated success in aligning technology initiatives with business objectives Ability to troubleshoot and solve complex computer and computer program problems. Exceptional troubleshooting skills Must have strong computer experience including, operating systems, network administration, Microsoft Exchange, Microsoft Office Applications, relational databases, including SQL, use and support of a manufacturing ERP system and report writing Must possess good interpersonal skills to develop and maintain an excellent working relationship with all departments, ensuring the cooperation between all is well received and presented professionally and positively Ability to provide immediate and efficient technical support to non-technical end-users. Proven analytical, evaluative, and problem-solving abilities. Strong understanding of project management principles and experience working in a team-oriented, collaborative environment. Strong communication skills, including written and verbal required The ability to maintain confidentiality in discussing individual staff and company matters; also maintain confidentiality of organization, project, fiscal and personnel related information is required Maintain up-to-date knowledge of current technology, actively evaluating new technologies by attending tradeshows, technical seminars and training sessions as appropriate Attention to detail is essential to ensure accuracy in data integrity and reporting Must be flexible, with the ability to manage quickly changing work priorities to meet Company business and individual needs Strong leadership skills, highly self-motivated and directed QUALIFICATIONS (Education and experience) BA degree in the field of computer science and/or equivalent related experience 5-7 years related work experience in a leadership position within an IT/IS department Experience in coordinating the training, support and operations of data systems Preferred Certifications: Microsoft Certified System Engineer (MCSE); Microsoft Certified System Administrator (MCSA) A combination of training, education, and experience that is equivalent to the qualifications listed above and that provide the required knowledge, skills and abilities. ESSENTIAL FUNCTIONS Work environment is in a normal office environment as well as a manufacturing facility with moderate noise level. The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, stand, and use the hands to handle, finger, or feel objects, tools, or controls. Occasionally, the employee must crouch or kneel. Must be able to sit at a computer for long periods of time. Successful performance requires specific vision abilities that include close vision. The employee must regularly exert or lift up to 25 pounds unaided. Compensation details: 22 Yearly Salary PIe829c3e138f7-0492
Description: Job Summary: The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales and business growth goals. They ensure products and services meet customer satisfaction levels and manage and resolve conflicts effectively and efficiently. This is a full-time position with a complete benefit package, including excellent health benefits, profit sharing, bonuses, company vehicle, expense account and cell phone. This position has no set schedule and requires the ability to work the amount of hours required to accomplish the job, including holidays and weekends. Duties / Responsibilities: Daily Engage with employees Review branch measurable reports Review and follow up on quotes and related projects Review and record daily sales for branch and TSMs Weekly Check entire facility for cleanliness and safety (interior/exterior) Complete itinerary for Sales Manager and review itinerary for outside sales staff Monitor parts flow for workload of quality and kitting departments Monitor branch 60-day report and specific customer priority parts lists Contact each salesperson and review accounts, LTAs, NDAs, pricing, negotiations, top accounts, markets, etc. Record and review LinkedIn contacts Approve payroll and time off requests as needed Monthly Meet with each salesperson to review WinValue/Sales Pipeline and verifiable outcomes Meet with VP of Sales & Marketing to review top WinValue/Sales Pipeline projects, pipeline and associated verifiable outcomes Review accounts receivables over 60-days and develop action plans Record stats and monitor monthly branch CI goals and share with the branch team members Meet with Warehouse and Customer Service Supervisors to review projects, personnel, and relevant aspects of the office and warehouse functions Travel with each salesperson at a minimum of once per month Submit expense report to Accounts Payable department Quarterly Conduct quarterly branch operations team meetings for branch CI quality Provide internal and external training opportunities to ensure staff development including comprehensive technical knowledge of products, applications, features, advantages and benefits Visit some of the top 20 accounts in-person Review pipeline, sales and project goals, issues and concerns with each outside salesperson to ensure alignment in meeting expectations Review and distribute Team Branch Award for closest to forecast, highest growth % and highest growth $ Yearly Review status of CI goals to identify areas of improvement and enter trackers to address each unmet goal Forecast sales for all accounts, and all payroll labor, including outside sales rating and HR projects Complete the strategic pricing power scorecard for medium to large accounts Establish CI goals for the following year Complete salesperson and staff evaluations for year-end bonuses Complete 8D's for goals not met (ISO 9001) Develop and present annual "Branch Kickoff" PowerPoint for the staff to review PY performance and CY goals and expectations Throughout the year Oversee all branch territory accounts Assist and evaluate pricing, gross margin % progress/programs at major OEM accounts for sales team and implement strategies to recognize new revenue and margin opportunities Gather, interpret, and disseminate market data to maintain comprehensive knowledge of competitive products and their activity in the marketplace Protect top line sales of branch accounts and manage the margin % and sales tonnage balance challenge Participate and manage any branch audits including ISO 9001, Intertek or customer audits Review safety guidelines and OSHA requirements, and provide staff education as applicable Evaluate risks for branch: QA control Non-compliance late product Other exposures relative to safety of vendors, staff, and warehouse spacing requirements Coordinate large-potential projects for customers including new project evaluation plans, pricing, stocking programs, etc. Conduct sales calls with Sales Manager and suppliers Manage customer emergencies as needed including QA and vendor issues, etc. Manage excess inventory with TSMs and customers Implement Zap-It programs by coordinating salesperson, customers and Zatkoff Corporate Conduct Zap-It reviews with customer purchasing teams by reviewing reports with TSRs and customers Review branch stats of Inventory Turns, Sales and Booking curves using 3/12 & 12/12 pressure curves Notify team of changes which would affect the distribution of products Schedule property maintenance and facility improvement projects as needed Commit to sustainability in decision-making to drive innovation while protecting our natural environment Solicit improvement suggestions from team members Monitor HR & payroll employee files Review reports and data on workload analysis, coordinate with HR on additional staff requests, job postings, interviews, hiring and firing process Handle HR employee relations issues with staff Conduct annual performance reviews for employees Coordinate vendor visits/training for staff Conduct meetings with Zatkoff Corporate as needed Provide team building activities for staff, i.e., 4th of July BBQ, tailgates, holiday parties Develop a community involvement program for the branch, i.e., community clean up events, adopt-a-family for Christmas, etc. Requirements: Required Skills/Abilities: Ability to meet sales targets and production business goal Thorough understanding of company policies and procedures Excellent organizational skills and attention to detail Excellent interpersonal and customer service skills Excellent time management skills Ability to work the number of hours required to accomplish the job, including holidays and weekends. A high degree of professionalism and ability to provide excellent guest service with internal and external customers Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Benefits: Zatkoff Seals & Packings offers all full-time employees a full benefit package, including: Paid Time Off Paid Holidays Medical, Dental, and Vision Insurance Group Life Insurance Accidental Death and Dismemberment insurance Long-Term Disability Insurance Employee Assistance Program Additional Information: Zatkoff is an Equal Opportunity and Affirmative Action Employer. Zatkoff is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. Legal authorization to work in the U.S. is required for all positions, and certain positions may require specific types of legal work authorizations. IndeedSponsored PM21 PIb701c-0160
12/02/2025
Full time
Description: Job Summary: The Branch Manager will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales and business growth goals. They ensure products and services meet customer satisfaction levels and manage and resolve conflicts effectively and efficiently. This is a full-time position with a complete benefit package, including excellent health benefits, profit sharing, bonuses, company vehicle, expense account and cell phone. This position has no set schedule and requires the ability to work the amount of hours required to accomplish the job, including holidays and weekends. Duties / Responsibilities: Daily Engage with employees Review branch measurable reports Review and follow up on quotes and related projects Review and record daily sales for branch and TSMs Weekly Check entire facility for cleanliness and safety (interior/exterior) Complete itinerary for Sales Manager and review itinerary for outside sales staff Monitor parts flow for workload of quality and kitting departments Monitor branch 60-day report and specific customer priority parts lists Contact each salesperson and review accounts, LTAs, NDAs, pricing, negotiations, top accounts, markets, etc. Record and review LinkedIn contacts Approve payroll and time off requests as needed Monthly Meet with each salesperson to review WinValue/Sales Pipeline and verifiable outcomes Meet with VP of Sales & Marketing to review top WinValue/Sales Pipeline projects, pipeline and associated verifiable outcomes Review accounts receivables over 60-days and develop action plans Record stats and monitor monthly branch CI goals and share with the branch team members Meet with Warehouse and Customer Service Supervisors to review projects, personnel, and relevant aspects of the office and warehouse functions Travel with each salesperson at a minimum of once per month Submit expense report to Accounts Payable department Quarterly Conduct quarterly branch operations team meetings for branch CI quality Provide internal and external training opportunities to ensure staff development including comprehensive technical knowledge of products, applications, features, advantages and benefits Visit some of the top 20 accounts in-person Review pipeline, sales and project goals, issues and concerns with each outside salesperson to ensure alignment in meeting expectations Review and distribute Team Branch Award for closest to forecast, highest growth % and highest growth $ Yearly Review status of CI goals to identify areas of improvement and enter trackers to address each unmet goal Forecast sales for all accounts, and all payroll labor, including outside sales rating and HR projects Complete the strategic pricing power scorecard for medium to large accounts Establish CI goals for the following year Complete salesperson and staff evaluations for year-end bonuses Complete 8D's for goals not met (ISO 9001) Develop and present annual "Branch Kickoff" PowerPoint for the staff to review PY performance and CY goals and expectations Throughout the year Oversee all branch territory accounts Assist and evaluate pricing, gross margin % progress/programs at major OEM accounts for sales team and implement strategies to recognize new revenue and margin opportunities Gather, interpret, and disseminate market data to maintain comprehensive knowledge of competitive products and their activity in the marketplace Protect top line sales of branch accounts and manage the margin % and sales tonnage balance challenge Participate and manage any branch audits including ISO 9001, Intertek or customer audits Review safety guidelines and OSHA requirements, and provide staff education as applicable Evaluate risks for branch: QA control Non-compliance late product Other exposures relative to safety of vendors, staff, and warehouse spacing requirements Coordinate large-potential projects for customers including new project evaluation plans, pricing, stocking programs, etc. Conduct sales calls with Sales Manager and suppliers Manage customer emergencies as needed including QA and vendor issues, etc. Manage excess inventory with TSMs and customers Implement Zap-It programs by coordinating salesperson, customers and Zatkoff Corporate Conduct Zap-It reviews with customer purchasing teams by reviewing reports with TSRs and customers Review branch stats of Inventory Turns, Sales and Booking curves using 3/12 & 12/12 pressure curves Notify team of changes which would affect the distribution of products Schedule property maintenance and facility improvement projects as needed Commit to sustainability in decision-making to drive innovation while protecting our natural environment Solicit improvement suggestions from team members Monitor HR & payroll employee files Review reports and data on workload analysis, coordinate with HR on additional staff requests, job postings, interviews, hiring and firing process Handle HR employee relations issues with staff Conduct annual performance reviews for employees Coordinate vendor visits/training for staff Conduct meetings with Zatkoff Corporate as needed Provide team building activities for staff, i.e., 4th of July BBQ, tailgates, holiday parties Develop a community involvement program for the branch, i.e., community clean up events, adopt-a-family for Christmas, etc. Requirements: Required Skills/Abilities: Ability to meet sales targets and production business goal Thorough understanding of company policies and procedures Excellent organizational skills and attention to detail Excellent interpersonal and customer service skills Excellent time management skills Ability to work the number of hours required to accomplish the job, including holidays and weekends. A high degree of professionalism and ability to provide excellent guest service with internal and external customers Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Benefits: Zatkoff Seals & Packings offers all full-time employees a full benefit package, including: Paid Time Off Paid Holidays Medical, Dental, and Vision Insurance Group Life Insurance Accidental Death and Dismemberment insurance Long-Term Disability Insurance Employee Assistance Program Additional Information: Zatkoff is an Equal Opportunity and Affirmative Action Employer. Zatkoff is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. Legal authorization to work in the U.S. is required for all positions, and certain positions may require specific types of legal work authorizations. IndeedSponsored PM21 PIb701c-0160
Description: Build Relationships. Serve Essential Industries. Protect Public Health. Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living? Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader to grow our presence in one of the Pacific Northwest's most dynamic commercial corridors. If you understand the operational challenges of fast-paced industries and thrive on delivering smart, compliance-focused solutions, we want to connect with you. At Sprague, we don't just sell pest control-we deliver peace of mind. It's an opportunity to partner with mission-critical industries to protect their operations, ensure regulatory compliance, and safeguard public health. Our clients include food processors, healthcare facilities, schools, and commercial properties that rely on us to keep their environments safe and pest-free. If you're passionate about consultative selling and want to make a real impact, we want to hear from you. What you'll do: Drive Strategic Growth: Prospect and build relationships with commercial clients in food and beverage processing, manufacturing and production, municipal services, wholesale and retail operations, and agri-business sectors. Consult & Solve: Understand complex operational environments and regulatory pressures (FDA, USDA, GMP, FSMA) to deliver tailored pest prevention solutions. Own the Relationship: Manage accounts from initial contact through implementation, ensuring long-term satisfaction and compliance support. Collaborate Across Teams: Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service standards. Represent Sprague: Conduct site inspections, deliver professional presentations, and uphold our brand values in every interaction. What We're Looking For: Proven success in B2B sales, especially in service-oriented or operational industries like property management, logistics, warehousing, or food production Strong communication, negotiation, and relationship-building skills Self-starter with a drive to exceed goals and grow territory Ability to work independently and as part of a collaborative team Familiarity with the business landscape of Kent Valley, Renton, Eastside Seattle metro, Factoria and Bellevue commercial areas Why Sprague? Sprague Pest Solutions is a leader in commercial pest management, protecting food, health, and property across the Western U.S. We're committed to innovation, sustainability, and excellence in everything we do. Competitive base salary ($55,000-$65,000) + uncapped commission (Sales reps hitting target earn $80,000-$100,000 in their first year) Company vehicle, phone, and laptop Comprehensive training and ongoing professional development Supportive team culture and mission-driven work Opportunities for advancement in a growing company Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Requirements: Must haves for this job: High school diploma or equivalent Valid driver's license and satisfactory motor vehicle record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: Bachelor's degree in Business, Marketing, or a related field 2+ years' proven success in Business-to-Business or related sales experience Prior experience in the Pest Control industry Experience with SalesForce Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Employment and Education verification DOT Physical with 5-Panel Drug Screen Detailed Job Requirements: Position Title: Account Manager / Sales Representative Reports To: Branch Manager Travel: 10% FLSA Status: Exempt Exemption: Outside Sales EEOC Class: Sales Workers Salary: $55,000-$65,000 plus commissions Position Summary: The primary function of the Outside Sales and Account Representative is to sell pest prevention services to commercial organizations. The Account Rep utilizes a consultative sales approach to understand the client's unique challenges and propose solutions to meet active pest control problems and ongoing maintenance needs. The Sales Rep works closely with managers and specialty teams to ensure appropriate pricing structures for proposed solutions, service excellence, and customer satisfaction. Essential Duties & Responsibilities: Drive new business opportunities by prospecting, developing leads, and cold calling Develop leads, maintain a list of prospective customers, and identify opportunities to expand client service offerings Build and foster a network of referrals to generate leads and growth opportunities Optimize the sales cycle to drive the business forward at every step of the sales process Develop long-lasting relationships with clients by maintaining Sprague's core tenets of integrity and customer service Develop strong internal relationships with operations, marketing, and other corporate departments Foster customer loyalty by delivering pest control solutions according to local regulations and company protocols related to pesticide application and pest management Represent the Sprague brand by driving a company vehicle from home, work, and client locations or at trade shows Inspect client sites, partnering with branch managers and technicians to fully understand the client's unique business and facility challenges Develop proposals according to Sprague's pricing strategy Write clear, concise reports, proposals, and presentations; assist in responding to RFPs Deliver professional presentations or demonstrations to clients, prospective clients, and industry contacts Coordinate sales efforts with marketing, sales management, operations, and technical services, including but not limited to: market, territory, and competitive analyses, annual pricing reviews, specialty projects and bids, and sales action planning Effectively communicate value and benefits of Sprague products and services to overcome client objections and close deals Conduct regular business reviews with existing clients to ensure satisfaction, explore changing or emerging needs, and recommend solutions that maximize value for the customer at a fair and profitable price point Introduce service team and specialists to prospective and existing clients early in the sales process to build strong relationships and facilitate seamless transitions in account support Other duties as assigned Knowledge, Skills, and Abilities Active listening skills and the ability to understand the points being made and ask questions to clarify the situation Complex problem-solving and the ability to review detailed information to evaluate options and implement solutions Critical thinking and the ability to identify the strengths and weaknesses of alternative solutions Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a competitive market Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to travel within territory and to Sprague's Home Office Proficiency in CRM software Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, billing systems, and web-based portals; ability to learn new software quickly Strong understanding of market trends and customer needs in the region Ability to work independently and as part of a team Ability to pass background screening requirements . click apply for full job details
12/01/2025
Full time
Description: Build Relationships. Serve Essential Industries. Protect Public Health. Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living? Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader to grow our presence in one of the Pacific Northwest's most dynamic commercial corridors. If you understand the operational challenges of fast-paced industries and thrive on delivering smart, compliance-focused solutions, we want to connect with you. At Sprague, we don't just sell pest control-we deliver peace of mind. It's an opportunity to partner with mission-critical industries to protect their operations, ensure regulatory compliance, and safeguard public health. Our clients include food processors, healthcare facilities, schools, and commercial properties that rely on us to keep their environments safe and pest-free. If you're passionate about consultative selling and want to make a real impact, we want to hear from you. What you'll do: Drive Strategic Growth: Prospect and build relationships with commercial clients in food and beverage processing, manufacturing and production, municipal services, wholesale and retail operations, and agri-business sectors. Consult & Solve: Understand complex operational environments and regulatory pressures (FDA, USDA, GMP, FSMA) to deliver tailored pest prevention solutions. Own the Relationship: Manage accounts from initial contact through implementation, ensuring long-term satisfaction and compliance support. Collaborate Across Teams: Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service standards. Represent Sprague: Conduct site inspections, deliver professional presentations, and uphold our brand values in every interaction. What We're Looking For: Proven success in B2B sales, especially in service-oriented or operational industries like property management, logistics, warehousing, or food production Strong communication, negotiation, and relationship-building skills Self-starter with a drive to exceed goals and grow territory Ability to work independently and as part of a collaborative team Familiarity with the business landscape of Kent Valley, Renton, Eastside Seattle metro, Factoria and Bellevue commercial areas Why Sprague? Sprague Pest Solutions is a leader in commercial pest management, protecting food, health, and property across the Western U.S. We're committed to innovation, sustainability, and excellence in everything we do. Competitive base salary ($55,000-$65,000) + uncapped commission (Sales reps hitting target earn $80,000-$100,000 in their first year) Company vehicle, phone, and laptop Comprehensive training and ongoing professional development Supportive team culture and mission-driven work Opportunities for advancement in a growing company Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Requirements: Must haves for this job: High school diploma or equivalent Valid driver's license and satisfactory motor vehicle record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: Bachelor's degree in Business, Marketing, or a related field 2+ years' proven success in Business-to-Business or related sales experience Prior experience in the Pest Control industry Experience with SalesForce Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Employment and Education verification DOT Physical with 5-Panel Drug Screen Detailed Job Requirements: Position Title: Account Manager / Sales Representative Reports To: Branch Manager Travel: 10% FLSA Status: Exempt Exemption: Outside Sales EEOC Class: Sales Workers Salary: $55,000-$65,000 plus commissions Position Summary: The primary function of the Outside Sales and Account Representative is to sell pest prevention services to commercial organizations. The Account Rep utilizes a consultative sales approach to understand the client's unique challenges and propose solutions to meet active pest control problems and ongoing maintenance needs. The Sales Rep works closely with managers and specialty teams to ensure appropriate pricing structures for proposed solutions, service excellence, and customer satisfaction. Essential Duties & Responsibilities: Drive new business opportunities by prospecting, developing leads, and cold calling Develop leads, maintain a list of prospective customers, and identify opportunities to expand client service offerings Build and foster a network of referrals to generate leads and growth opportunities Optimize the sales cycle to drive the business forward at every step of the sales process Develop long-lasting relationships with clients by maintaining Sprague's core tenets of integrity and customer service Develop strong internal relationships with operations, marketing, and other corporate departments Foster customer loyalty by delivering pest control solutions according to local regulations and company protocols related to pesticide application and pest management Represent the Sprague brand by driving a company vehicle from home, work, and client locations or at trade shows Inspect client sites, partnering with branch managers and technicians to fully understand the client's unique business and facility challenges Develop proposals according to Sprague's pricing strategy Write clear, concise reports, proposals, and presentations; assist in responding to RFPs Deliver professional presentations or demonstrations to clients, prospective clients, and industry contacts Coordinate sales efforts with marketing, sales management, operations, and technical services, including but not limited to: market, territory, and competitive analyses, annual pricing reviews, specialty projects and bids, and sales action planning Effectively communicate value and benefits of Sprague products and services to overcome client objections and close deals Conduct regular business reviews with existing clients to ensure satisfaction, explore changing or emerging needs, and recommend solutions that maximize value for the customer at a fair and profitable price point Introduce service team and specialists to prospective and existing clients early in the sales process to build strong relationships and facilitate seamless transitions in account support Other duties as assigned Knowledge, Skills, and Abilities Active listening skills and the ability to understand the points being made and ask questions to clarify the situation Complex problem-solving and the ability to review detailed information to evaluate options and implement solutions Critical thinking and the ability to identify the strengths and weaknesses of alternative solutions Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a competitive market Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to travel within territory and to Sprague's Home Office Proficiency in CRM software Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, billing systems, and web-based portals; ability to learn new software quickly Strong understanding of market trends and customer needs in the region Ability to work independently and as part of a team Ability to pass background screening requirements . click apply for full job details
Build Relationships. Serve Essential Industries. Protect Public Health. Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living? Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader to grow our presence in one of the Pacific Northwest's most dynamic commercial corridors. If you understand the operational challenges of fast-paced industries and thrive on delivering smart, compliance-focused solutions, we want to connect with you. At Sprague, we don't just sell pest control-we deliver peace of mind. It's an opportunity to partner with mission-critical industries to protect their operations, ensure regulatory compliance, and safeguard public health. Our clients include food processors, healthcare facilities, schools, and commercial properties that rely on us to keep their environments safe and pest-free. If you're passionate about consultative selling and want to make a real impact, we want to hear from you. What you'll do: Drive Strategic Growth: Prospect and build relationships with commercial clients in food and beverage processing, manufacturing and production, municipal services, wholesale and retail operations, and agri-business sectors. Consult & Solve: Understand complex operational environments and regulatory pressures (FDA, USDA, GMP, FSMA) to deliver tailored pest prevention solutions. Own the Relationship: Manage accounts from initial contact through implementation, ensuring long-term satisfaction and compliance support. Collaborate Across Teams: Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service standards. Represent Sprague: Conduct site inspections, deliver professional presentations, and uphold our brand values in every interaction. What We're Looking For: Proven success in B2B sales, especially in service-oriented or operational industries like property management, logistics, warehousing, or food production Strong communication, negotiation, and relationship-building skills Self-starter with a drive to exceed goals and grow territory Ability to work independently and as part of a collaborative team Familiarity with the business landscape of Kent Valley, Renton, Eastside Seattle metro, Factoria and Bellevue commercial areas Why Sprague? Sprague Pest Solutions is a leader in commercial pest management, protecting food, health, and property across the Western U.S. We're committed to innovation, sustainability, and excellence in everything we do. Competitive base salary ($55,000-$65,000) + uncapped commission (Sales reps hitting target earn $80,000-$100,000 in their first year) Company vehicle, phone, and laptop Comprehensive training and ongoing professional development Supportive team culture and mission-driven work Opportunities for advancement in a growing company Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must haves for this job: High school diploma or equivalent Valid driver's license and satisfactory motor vehicle record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: Bachelor's degree in Business, Marketing, or a related field 2+ years' proven success in Business-to-Business or related sales experience Prior experience in the Pest Control industry Experience with SalesForce Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Employment and Education verification DOT Physical with 5-Panel Drug Screen Detailed Job Requirements: Position Title: Account Manager / Sales Representative Reports To: Branch Manager Travel: 10% FLSA Status: Exempt Exemption: Outside Sales EEOC Class: Sales Workers Salary: $55,000-$65,000 plus commissions Position Summary: The primary function of the Outside Sales and Account Representative is to sell pest prevention services to commercial organizations. The Account Rep utilizes a consultative sales approach to understand the client's unique challenges and propose solutions to meet active pest control problems and ongoing maintenance needs. The Sales Rep works closely with managers and specialty teams to ensure appropriate pricing structures for proposed solutions, service excellence, and customer satisfaction. Essential Duties & Responsibilities: Drive new business opportunities by prospecting, developing leads, and cold calling Develop leads, maintain a list of prospective customers, and identify opportunities to expand client service offerings Build and foster a network of referrals to generate leads and growth opportunities Optimize the sales cycle to drive the business forward at every step of the sales process Develop long-lasting relationships with clients by maintaining Sprague's core tenets of integrity and customer service Develop strong internal relationships with operations, marketing, and other corporate departments Foster customer loyalty by delivering pest control solutions according to local regulations and company protocols related to pesticide application and pest management Represent the Sprague brand by driving a company vehicle from home, work, and client locations or at trade shows Inspect client sites, partnering with branch managers and technicians to fully understand the client's unique business and facility challenges Develop proposals according to Sprague's pricing strategy Write clear, concise reports, proposals, and presentations; assist in responding to RFPs Deliver professional presentations or demonstrations to clients, prospective clients, and industry contacts Coordinate sales efforts with marketing, sales management, operations, and technical services, including but not limited to: market, territory, and competitive analyses, annual pricing reviews, specialty projects and bids, and sales action planning Effectively communicate value and benefits of Sprague products and services to overcome client objections and close deals Conduct regular business reviews with existing clients to ensure satisfaction, explore changing or emerging needs, and recommend solutions that maximize value for the customer at a fair and profitable price point Introduce service team and specialists to prospective and existing clients early in the sales process to build strong relationships and facilitate seamless transitions in account support Other duties as assigned Knowledge, Skills, and Abilities Active listening skills and the ability to understand the points being made and ask questions to clarify the situation Complex problem-solving and the ability to review detailed information to evaluate options and implement solutions Critical thinking and the ability to identify the strengths and weaknesses of alternative solutions Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a competitive market Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to travel within territory and to Sprague's Home Office Proficiency in CRM software Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, billing systems, and web-based portals; ability to learn new software quickly Strong understanding of market trends and customer needs in the region Ability to work independently and as part of a team Ability to pass background screening requirements, including identity . click apply for full job details
12/01/2025
Full time
Build Relationships. Serve Essential Industries. Protect Public Health. Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living? Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader to grow our presence in one of the Pacific Northwest's most dynamic commercial corridors. If you understand the operational challenges of fast-paced industries and thrive on delivering smart, compliance-focused solutions, we want to connect with you. At Sprague, we don't just sell pest control-we deliver peace of mind. It's an opportunity to partner with mission-critical industries to protect their operations, ensure regulatory compliance, and safeguard public health. Our clients include food processors, healthcare facilities, schools, and commercial properties that rely on us to keep their environments safe and pest-free. If you're passionate about consultative selling and want to make a real impact, we want to hear from you. What you'll do: Drive Strategic Growth: Prospect and build relationships with commercial clients in food and beverage processing, manufacturing and production, municipal services, wholesale and retail operations, and agri-business sectors. Consult & Solve: Understand complex operational environments and regulatory pressures (FDA, USDA, GMP, FSMA) to deliver tailored pest prevention solutions. Own the Relationship: Manage accounts from initial contact through implementation, ensuring long-term satisfaction and compliance support. Collaborate Across Teams: Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service standards. Represent Sprague: Conduct site inspections, deliver professional presentations, and uphold our brand values in every interaction. What We're Looking For: Proven success in B2B sales, especially in service-oriented or operational industries like property management, logistics, warehousing, or food production Strong communication, negotiation, and relationship-building skills Self-starter with a drive to exceed goals and grow territory Ability to work independently and as part of a collaborative team Familiarity with the business landscape of Kent Valley, Renton, Eastside Seattle metro, Factoria and Bellevue commercial areas Why Sprague? Sprague Pest Solutions is a leader in commercial pest management, protecting food, health, and property across the Western U.S. We're committed to innovation, sustainability, and excellence in everything we do. Competitive base salary ($55,000-$65,000) + uncapped commission (Sales reps hitting target earn $80,000-$100,000 in their first year) Company vehicle, phone, and laptop Comprehensive training and ongoing professional development Supportive team culture and mission-driven work Opportunities for advancement in a growing company Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must haves for this job: High school diploma or equivalent Valid driver's license and satisfactory motor vehicle record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: Bachelor's degree in Business, Marketing, or a related field 2+ years' proven success in Business-to-Business or related sales experience Prior experience in the Pest Control industry Experience with SalesForce Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Employment and Education verification DOT Physical with 5-Panel Drug Screen Detailed Job Requirements: Position Title: Account Manager / Sales Representative Reports To: Branch Manager Travel: 10% FLSA Status: Exempt Exemption: Outside Sales EEOC Class: Sales Workers Salary: $55,000-$65,000 plus commissions Position Summary: The primary function of the Outside Sales and Account Representative is to sell pest prevention services to commercial organizations. The Account Rep utilizes a consultative sales approach to understand the client's unique challenges and propose solutions to meet active pest control problems and ongoing maintenance needs. The Sales Rep works closely with managers and specialty teams to ensure appropriate pricing structures for proposed solutions, service excellence, and customer satisfaction. Essential Duties & Responsibilities: Drive new business opportunities by prospecting, developing leads, and cold calling Develop leads, maintain a list of prospective customers, and identify opportunities to expand client service offerings Build and foster a network of referrals to generate leads and growth opportunities Optimize the sales cycle to drive the business forward at every step of the sales process Develop long-lasting relationships with clients by maintaining Sprague's core tenets of integrity and customer service Develop strong internal relationships with operations, marketing, and other corporate departments Foster customer loyalty by delivering pest control solutions according to local regulations and company protocols related to pesticide application and pest management Represent the Sprague brand by driving a company vehicle from home, work, and client locations or at trade shows Inspect client sites, partnering with branch managers and technicians to fully understand the client's unique business and facility challenges Develop proposals according to Sprague's pricing strategy Write clear, concise reports, proposals, and presentations; assist in responding to RFPs Deliver professional presentations or demonstrations to clients, prospective clients, and industry contacts Coordinate sales efforts with marketing, sales management, operations, and technical services, including but not limited to: market, territory, and competitive analyses, annual pricing reviews, specialty projects and bids, and sales action planning Effectively communicate value and benefits of Sprague products and services to overcome client objections and close deals Conduct regular business reviews with existing clients to ensure satisfaction, explore changing or emerging needs, and recommend solutions that maximize value for the customer at a fair and profitable price point Introduce service team and specialists to prospective and existing clients early in the sales process to build strong relationships and facilitate seamless transitions in account support Other duties as assigned Knowledge, Skills, and Abilities Active listening skills and the ability to understand the points being made and ask questions to clarify the situation Complex problem-solving and the ability to review detailed information to evaluate options and implement solutions Critical thinking and the ability to identify the strengths and weaknesses of alternative solutions Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a competitive market Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to travel within territory and to Sprague's Home Office Proficiency in CRM software Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, billing systems, and web-based portals; ability to learn new software quickly Strong understanding of market trends and customer needs in the region Ability to work independently and as part of a team Ability to pass background screening requirements, including identity . click apply for full job details
Build Relationships. Serve Essential Industries. Protect Public Health. Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living? Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader to grow our presence in one of the Pacific Northwest's most dynamic commercial corridors. If you understand the operational challenges of fast-paced industries and thrive on delivering smart, compliance-focused solutions, we want to connect with you. At Sprague, we don't just sell pest control-we deliver peace of mind. It's an opportunity to partner with mission-critical industries to protect their operations, ensure regulatory compliance, and safeguard public health. Our clients include food processors, healthcare facilities, schools, and commercial properties that rely on us to keep their environments safe and pest-free. If you're passionate about consultative selling and want to make a real impact, we want to hear from you. What you'll do: Drive Strategic Growth: Prospect and build relationships with commercial clients in food and beverage processing, manufacturing and production, municipal services, wholesale and retail operations, and agri-business sectors. Consult & Solve: Understand complex operational environments and regulatory pressures (FDA, USDA, GMP, FSMA) to deliver tailored pest prevention solutions. Own the Relationship: Manage accounts from initial contact through implementation, ensuring long-term satisfaction and compliance support. Collaborate Across Teams: Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service standards. Represent Sprague: Conduct site inspections, deliver professional presentations, and uphold our brand values in every interaction. What We're Looking For: Proven success in B2B sales, especially in service-oriented or operational industries like property management, logistics, warehousing, or food production Strong communication, negotiation, and relationship-building skills Self-starter with a drive to exceed goals and grow territory Ability to work independently and as part of a collaborative team Familiarity with the business landscape of Kent Valley, Renton, Eastside Seattle metro, Factoria and Bellevue commercial areas Why Sprague? Sprague Pest Solutions is a leader in commercial pest management, protecting food, health, and property across the Western U.S. We're committed to innovation, sustainability, and excellence in everything we do. Competitive base salary ($55,000-$65,000) + uncapped commission (Sales reps hitting target earn $80,000-$100,000 in their first year) Company vehicle, phone, and laptop Comprehensive training and ongoing professional development Supportive team culture and mission-driven work Opportunities for advancement in a growing company Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must haves for this job: High school diploma or equivalent Valid driver's license and satisfactory motor vehicle record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: Bachelor's degree in Business, Marketing, or a related field 2+ years' proven success in Business-to-Business or related sales experience Prior experience in the Pest Control industry Experience with SalesForce Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Employment and Education verification DOT Physical with 5-Panel Drug Screen Detailed Job Requirements: Position Title: Account Manager / Sales Representative Reports To: Branch Manager Travel: 10% FLSA Status: Exempt Exemption: Outside Sales EEOC Class: Sales Workers Salary: $55,000-$65,000 plus commissions Position Summary: The primary function of the Outside Sales and Account Representative is to sell pest prevention services to commercial organizations. The Account Rep utilizes a consultative sales approach to understand the client's unique challenges and propose solutions to meet active pest control problems and ongoing maintenance needs. The Sales Rep works closely with managers and specialty teams to ensure appropriate pricing structures for proposed solutions, service excellence, and customer satisfaction. Essential Duties & Responsibilities: Drive new business opportunities by prospecting, developing leads, and cold calling Develop leads, maintain a list of prospective customers, and identify opportunities to expand client service offerings Build and foster a network of referrals to generate leads and growth opportunities Optimize the sales cycle to drive the business forward at every step of the sales process Develop long-lasting relationships with clients by maintaining Sprague's core tenets of integrity and customer service Develop strong internal relationships with operations, marketing, and other corporate departments Foster customer loyalty by delivering pest control solutions according to local regulations and company protocols related to pesticide application and pest management Represent the Sprague brand by driving a company vehicle from home, work, and client locations or at trade shows Inspect client sites, partnering with branch managers and technicians to fully understand the client's unique business and facility challenges Develop proposals according to Sprague's pricing strategy Write clear, concise reports, proposals, and presentations; assist in responding to RFPs Deliver professional presentations or demonstrations to clients, prospective clients, and industry contacts Coordinate sales efforts with marketing, sales management, operations, and technical services, including but not limited to: market, territory, and competitive analyses, annual pricing reviews, specialty projects and bids, and sales action planning Effectively communicate value and benefits of Sprague products and services to overcome client objections and close deals Conduct regular business reviews with existing clients to ensure satisfaction, explore changing or emerging needs, and recommend solutions that maximize value for the customer at a fair and profitable price point Introduce service team and specialists to prospective and existing clients early in the sales process to build strong relationships and facilitate seamless transitions in account support Other duties as assigned Knowledge, Skills, and Abilities Active listening skills and the ability to understand the points being made and ask questions to clarify the situation Complex problem-solving and the ability to review detailed information to evaluate options and implement solutions Critical thinking and the ability to identify the strengths and weaknesses of alternative solutions Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a competitive market Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to travel within territory and to Sprague's Home Office Proficiency in CRM software Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, billing systems, and web-based portals; ability to learn new software quickly Strong understanding of market trends and customer needs in the region Ability to work independently and as part of a team Ability to pass background screening requirements, including identity . click apply for full job details
12/01/2025
Full time
Build Relationships. Serve Essential Industries. Protect Public Health. Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living? Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader to grow our presence in one of the Pacific Northwest's most dynamic commercial corridors. If you understand the operational challenges of fast-paced industries and thrive on delivering smart, compliance-focused solutions, we want to connect with you. At Sprague, we don't just sell pest control-we deliver peace of mind. It's an opportunity to partner with mission-critical industries to protect their operations, ensure regulatory compliance, and safeguard public health. Our clients include food processors, healthcare facilities, schools, and commercial properties that rely on us to keep their environments safe and pest-free. If you're passionate about consultative selling and want to make a real impact, we want to hear from you. What you'll do: Drive Strategic Growth: Prospect and build relationships with commercial clients in food and beverage processing, manufacturing and production, municipal services, wholesale and retail operations, and agri-business sectors. Consult & Solve: Understand complex operational environments and regulatory pressures (FDA, USDA, GMP, FSMA) to deliver tailored pest prevention solutions. Own the Relationship: Manage accounts from initial contact through implementation, ensuring long-term satisfaction and compliance support. Collaborate Across Teams: Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service standards. Represent Sprague: Conduct site inspections, deliver professional presentations, and uphold our brand values in every interaction. What We're Looking For: Proven success in B2B sales, especially in service-oriented or operational industries like property management, logistics, warehousing, or food production Strong communication, negotiation, and relationship-building skills Self-starter with a drive to exceed goals and grow territory Ability to work independently and as part of a collaborative team Familiarity with the business landscape of Kent Valley, Renton, Eastside Seattle metro, Factoria and Bellevue commercial areas Why Sprague? Sprague Pest Solutions is a leader in commercial pest management, protecting food, health, and property across the Western U.S. We're committed to innovation, sustainability, and excellence in everything we do. Competitive base salary ($55,000-$65,000) + uncapped commission (Sales reps hitting target earn $80,000-$100,000 in their first year) Company vehicle, phone, and laptop Comprehensive training and ongoing professional development Supportive team culture and mission-driven work Opportunities for advancement in a growing company Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must haves for this job: High school diploma or equivalent Valid driver's license and satisfactory motor vehicle record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: Bachelor's degree in Business, Marketing, or a related field 2+ years' proven success in Business-to-Business or related sales experience Prior experience in the Pest Control industry Experience with SalesForce Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Employment and Education verification DOT Physical with 5-Panel Drug Screen Detailed Job Requirements: Position Title: Account Manager / Sales Representative Reports To: Branch Manager Travel: 10% FLSA Status: Exempt Exemption: Outside Sales EEOC Class: Sales Workers Salary: $55,000-$65,000 plus commissions Position Summary: The primary function of the Outside Sales and Account Representative is to sell pest prevention services to commercial organizations. The Account Rep utilizes a consultative sales approach to understand the client's unique challenges and propose solutions to meet active pest control problems and ongoing maintenance needs. The Sales Rep works closely with managers and specialty teams to ensure appropriate pricing structures for proposed solutions, service excellence, and customer satisfaction. Essential Duties & Responsibilities: Drive new business opportunities by prospecting, developing leads, and cold calling Develop leads, maintain a list of prospective customers, and identify opportunities to expand client service offerings Build and foster a network of referrals to generate leads and growth opportunities Optimize the sales cycle to drive the business forward at every step of the sales process Develop long-lasting relationships with clients by maintaining Sprague's core tenets of integrity and customer service Develop strong internal relationships with operations, marketing, and other corporate departments Foster customer loyalty by delivering pest control solutions according to local regulations and company protocols related to pesticide application and pest management Represent the Sprague brand by driving a company vehicle from home, work, and client locations or at trade shows Inspect client sites, partnering with branch managers and technicians to fully understand the client's unique business and facility challenges Develop proposals according to Sprague's pricing strategy Write clear, concise reports, proposals, and presentations; assist in responding to RFPs Deliver professional presentations or demonstrations to clients, prospective clients, and industry contacts Coordinate sales efforts with marketing, sales management, operations, and technical services, including but not limited to: market, territory, and competitive analyses, annual pricing reviews, specialty projects and bids, and sales action planning Effectively communicate value and benefits of Sprague products and services to overcome client objections and close deals Conduct regular business reviews with existing clients to ensure satisfaction, explore changing or emerging needs, and recommend solutions that maximize value for the customer at a fair and profitable price point Introduce service team and specialists to prospective and existing clients early in the sales process to build strong relationships and facilitate seamless transitions in account support Other duties as assigned Knowledge, Skills, and Abilities Active listening skills and the ability to understand the points being made and ask questions to clarify the situation Complex problem-solving and the ability to review detailed information to evaluate options and implement solutions Critical thinking and the ability to identify the strengths and weaknesses of alternative solutions Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a competitive market Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to travel within territory and to Sprague's Home Office Proficiency in CRM software Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, billing systems, and web-based portals; ability to learn new software quickly Strong understanding of market trends and customer needs in the region Ability to work independently and as part of a team Ability to pass background screening requirements, including identity . click apply for full job details
