Regional Operations Manager - Northeast
Location: Remote based out of PA, NJ, MA preferred, with up to 75% travel across the Northeast including Virginia, Delaware, Pennsylvania, New Jersey, Connecticut, Massachusetts, New Hampshire, and Maine.
Position Highlights:
Paradigm Oral Health is seeking a dynamic and results-driven Regional Operations Manager to support our growing network of oral surgery practices throughout the Northeast. You will play a pivotal role in overseeing the patient experience, practice efficiency, regional growth and success of multiple oral surgery practices. Reporting to the Regional Director, this role is ideal for a strategic leader passionate about operational excellence, team development, and delivering exceptional patient care.
Role and Responsibilities:
- Provide guidance and support to practice administrators and staff to optimize workflow, patient satisfaction, and overall productivity.
- Monitor key performance indicators (KPIs) and financial performance. Take proactive measures to address any areas for improvement.
- Lead and manage the day-to-day operations of multiple oral surgery practices within the assigned region.
- Develop and implement operational policies, procedures, and protocols to ensure consistency and efficiency across all practices.
- Identify opportunities for revenue growth, cost reduction, and operational optimization to maximize profitability while maintaining high-quality patient care standards.
- Provide ongoing coaching, mentorship, and professional development opportunities to practice administrators and staff to foster a culture of excellence and continuous improvement.
- Conduct performance evaluations and provide feedback to drive individual and team growth and development.
- Collaborate with senior leadership to develop and execute strategic plans for business growth and expansion within the region.
- Develop and implement marketing strategies to enhance brand awareness, attract new patients, and drive patient referrals to the practices.
- Ensure compliance with all regulatory requirements, industry standards, and best practices governing oral surgery practices.
- Stay abreast of changes in healthcare regulations, insurance policies, and legal requirements, and implement necessary updates and training to ensure compliance.
- Recruit, hire, train, and develop top talent for key leadership and clinical positions within the region.
- Performs other related duties as required
Qualifications:
- 5+ years of experience in dental practice operations, including multi-site or regional leadership
- Demonstrated success in driving operational performance and team developmen t
- Strong financial acumen, including experience with budgeting, revenue cycle management, and P&L management
- Deep understanding of dental workflows, oral surgery procedures, and patient care standards in specialty practices
- Thorough understanding of healthcare regulations, compliance requirements, and industry/market trends
- Excellent communication, coaching, and team-building skills, with the ability to inspire and motivate teams towards common goals
- Strategic thinker with the ability to manage both day-to-day operations and long-term initiatives
- Proficiency in Practice Management Software systems and Microsoft Office Suite
- Based in the Northeast and able to travel up to 75% within the assigned region
- Experience specifically within oral surgery specialty practice s is preferred
- Background in scaling operations during periods of rapid growth
- Experience with KPI tracking and the use of data analytics in decision-maki ng
- Bachelor's or advanced degree in business, healthcare administration, or related fiel d
Who We Are:
Paradigm Oral Health is dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with their general dentist. Our vision is global leadership in oral health, focusing on outstanding patient experiences and industry standards. We foster a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance. Our goal is to empower employees to deliver excellent patient care and build strong relationships with referring dentists.
What We Offer:
We prioritize your personal and professional well-being, covering aspects from health to financial and social welfare.
- Health, Dental, Vision, with HSA Option
- Paid Life Insurance
- Accident and Hospital Indemnity Insurance
- Paid Time Off and Sick Leave
- 401k with Company Match
- Short/Long Term Disability
- Employee Assistance Program
- National Discount and Rewards Marketplace
- Paid Parental Leave
Compensation details: 110000 Yearly Salary
PIa8a66f3250c7-0456