3 jobs found

DCI Donor Services Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at TDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work We are looking for a Tissue Recovery Manager to provide daily supervision and support to the Tissue Recovery operations and make donation become a reality. The manager will lead daily workflows, assist with training initiatives, and coordinate with senior leadership to maximize the potential for donation opportunities. The ideal candidate will have a minimum of 4 years experience with tissue recovery and/or banking. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Coordinates the tissue donation process, including referrals, procurement, shipping, and storage of tissue, while maintaining a positive, professional relationship with hospitals, funeral homes, and medical examiner staff. Safely recovers human tissue for transplant. Responsible for on-site training and the maintenance of training files and documentation. Provides feedback on employee performance and participates in the evaluation process as needed. Ensures that quality recovery practices are employed, and that policies, procedures, and local protocols are adhered to. Ensures tissue charts are completed and forwarded to Quality Teams in a timely and accurate manner. Participates in the quality assurance process for review of donor charts and records for accuracy and completeness. Participates in Supervisor On Call (SOC) duties, including screening of donor referrals and consented donors to ensure medical and regulatory eligibility. Obtains release for donation from Coroner/Medical Examiner staff. Extensive travel and on-call duties are required. Performs other duties as assigned. The ideal candidate will have: Bachelor's degree in related field required. 4 years of tissue banking including employee supervision required. AATB Certified Tissue Banking Specialist (CTBS) and or/ EBAA Certified Eye Bank Technician (CEBT) preferred. Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and PowerPoint is required. We offer a competitive compensation package including: Up to 184 hours (23, 8-hour days) of PTO your first year Up to 72 hours (9, 8-hour days) of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly cell phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PI69c88a52c5-

Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Patient Service Representative and Insurance Verifier, Rehab Services Position Highlights: Position: Patient Service Representative and Insurance Verifier, Rehab Services Location: Arlington Heights, IL Full-Time (40 hours) Hours: Monday 11am - 7:30pm, Tuesday 9am-5:30pm, Wednesday 9am-5:30pm, Thursday 9:30am - 6pm, Friday 8:30am - 5pm, Every 5th Saturday 6:45am-3:15pm, Wednesday off when working a Saturday Required Travel: no Job Summary: Under general supervision and according to established policies and procedures, responsible for providing out-patient, rehabilitation patients with timely and accurate pre-registrations, registrations, order management, charge capture, and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met. What you will do: Performs patient registration functions in a courteous and professional manner according to established policies and procedures. Greets and registers patients. Collects and analyzes all required data necessary to pre-register and register patients. Interacts with patients, their representatives, employers and others in person or over the telephone, and reviews new and previously recorded information. Analyzes and electronically records data and processes transactions into the hospital computer system. Follows HIPAA, payer and other applicable regulations and standards for registration. Uses on-line physician ordering systems to retrieve and interpret physician orders/HMO authorizations for service and/or appointment schedules, enters appropriate codes into computer system. Contacts physicians or physician office staff for additional clinical information. Explains, secures and witnesses all required signatures. Completes the Medicare Secondary Payer (MSP) questionnaire when applicable. Scans insurance cards, IDs, insurance referrals and authorizations, consents, physician orders, HIPAA, Medicare Advance Beneficiary Notice and other regulatory paperwork into hospital's document imaging system. Prepares required forms, documents and reports including labels, medical record forms, Medicare ABN and other special documents. Produces and distributes these as appropriate. Escorts patients to and from treatment areas as needed. Processes generated paperwork. Assembles and disassembles patient charts as required and prepares charts for Medical Records pick-up. Scans medical records in accordance with the guidelines set by Medical Records Department. Prepares and maintains logs and reports of various data of patient registrations. Converts to manual processes and procedures for scheduled and unscheduled computer system downtimes, organizes and maintains all data to ensure a prompt and accurate recovery. Reconciles daily cash receipts with the day's cash activity, credit card journal report and computer cash drawer. Attends mandatory staff meetings, maintains familiarity with all memos, emails and pertinent information regarding policy and procedure updates retaining them for future reference, understands changes and incorporates them into personal routines. Communicates with Supervisor or Director any problems or questions pertaining to duties and established policies and procedures or, prior to implementation, to any revised protocols. Receives, properly responds to, or redirects telephone, electronic, and in-person inquiries from patients, their representative, payers, physicians and their staff, internal departments, and other persons and entities. Diffuses tense situations, problem solves, keeps situations from escalating, has a calming effect on all external and internal customers. Maintains confidentiality of patient's personal health information Performs related duties as assigned including, but not limited to, filing, assisting patients to complete the computerized rehab outcome database, sorting mail, photocopying information, replenishing supplies and organizing/cleaning/disinfecting work area before shift completion, and performing next day set-up, including appointment confirmation, pre-registrations, and chart prep. Assists and contributes to the training of new employees Accepts and completes special assignments, projects and other duties as required or assigned under the supervision of the Supervisor, Manager, or Director. Ability to maintain flexible work schedules including weekends and multiple registration locations What you will need: Education: High School diploma or GED required. Associates Degree Preferred. Certification: Valid driver's license is required if the incumbent is selected to perform related duties at an off-site location. If incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. Experience: Minimum of one to two years of registration, scheduling, or customer service experience in a healthcare setting preferred. Unique or Preferred Skills: Knowledge of health insurances, medical terminology and anatomy preferred. Strong data entry and keyboarding skills preferred. Knowledge of Microsoft Office Suite preferred. Manual dexterity to operate various office machines required. Basic level of analytical ability is required in order to read and understand simple instructions, enter date into logs, charts, and records, maintain files and the like. Significant level of interpersonal and verbal communication skills are required in using tact and sensitivity to conduct interviews for the exchange of information on factual matters, understand and transmit instructions, and interact with patients, physician offers, various administrators, other hospital personnel and external contacts. Work is performed in accordance with detailed hospital and department policies and procedures but it does require technical knowledge or in-depth, experience-based knowledge in order to analyze and interpret information. Physical Demands: Work requires the ability to walk or stand for an hour or extended periods at a time, lift or carry objects weighing more than 20 pounds, push or pull supply carts, gurneys or wheelchairs, closely examine images or reports, proofread and check documents for errors, use a keyboard to enter, retrieve or transform words or data. Benefits (For full time or part time positions): Premium pay for eligible employees Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Description: SUMMARY: Under supervision of the Program Director, the Residential Service Associate Supervisor is responsible for the administration, management, and oversight of the resident milieu for clients (and their children where applicable) being served by SFRC/FCDRC. All programs provide a wide variety of interventions and support techniques to ensure smooth transition into early recovery and a continuum of care. This role requires strong communication skills, organizational skills, and time management. As well as, guiding program development with multidisciplinary internal staff and community partners. REPORTING: Reports to the Director of Residential Services POSITIONS SUPERVISED: Residential Service Associates DUTIES AND RESPONSIBILITIES: Provides program development, implementation, and oversight of services specific to the needs of individuals with addiction (and their dependent children where applicable). Works closely with Program Director, designated staff and partner agencies to ensure a holistic view and coordination of care for clients. Consults with other disciplines and related professional and paraprofessional staff to support specific needs of clients/families; refers clients to appropriate service agencies and supports as required. Works with the Case Managers on referrals of clients to appropriate social service agencies for financial assistance and other needed services; includes providing accommodations for external community service providers to visit with individuals at SFRC. Provides oversight of intake and admission process for new clients, including program and orientation for new residents. Provides oversight of appropriate documentation of services, including non-clinical client groups and interdisciplinary progress notes. Provides training, supervision, and management of supervisees, and conducts scheduling for all supervisees. Ensures appropriate communication with other disciplines to ensure scheduling of client appointments (medical and other) is achieved in a timely manner. Which may include oversight of transportation for appointments that occur off residential campus. Responsible for the direct care of residents in a manner conducive to their safety and comfort. Performs duties in accordance with SFRC policies and procedures. Maintains professionalism with clients at all times. Ensure self and all staff refrain from ever having personal relationships with clients. (See employee handbook for "Friends & Family in Treatment" if necessary) Ensures rounds are completed at least every 30-60 minutes on all shifts. (Dependent on facility) Ensures bedroom checks/bed checks are completed and observe all clients on census every 30-60 minutes on overnight shifts. Monitors and oversees client chores and laundry according to daily schedule - to be coordinated with Residential Service Associates Coordinates with Residential Service Associate team to inventory and order program specific supplies needed. Ensures oversight of linens, maintains linen and towels. Working with supervisees to ensure clients sign out and return linens upon their arrival/departure. Assist coordination of transportation of clients as needed. Maintains confidentiality in accordance with State and Federal law, CARF Accreditation standards, and SFRC/FCDRC policies and procedures. Participates in regular Quality Assurance processes. Conducts daily documentation of client behaviors and updates as necessary. May assist in training with relevant professionals and paraprofessionals within the agency and/or community partners. Provides coordination, availability, and full participation in all aspects of any programmatic review, survey, site visits, and/or program evaluation. Understands and maintains HIPAA and 42CFR Part 2 confidentiality standards relevant to SFRC/FCDRC. Obliges all other special assignments and tasks as required by Manager and/or Program Director. SUPERVISION AND OVERSIGHT RESPONSIBILITIES: The Residential Service Supervisor has direct oversight responsibility for the Recovery Service Associates serving in the Residential Treatment Programs and coordinates with clinical and medical staff from both SFRC/FCDRC and partner agencies. The Residential Service Supervisor must: 1. Work closely with supervisees to develop individual supervision plans for performance and adherence to agency policies and procedures. Plans are developed to maximize the quality of care, staff productivity, and a balanced practice management approach. 2. Conducts a 90-day evaluation for new employees as well as, quarterly and annual performance evaluation of all supervisees. 3. Provides oversight of milieu activities. 4. Provides ongoing, documented direction to the program staff through coaching, mentoring, and one on one check ins. 5. Performs regular safety checks, including fire and active shooter drills. 6. Ensures agency vehicles used for client transportation are properly maintained and documentation is done. 7. Works with Manager to address performance or behavior concerns of staff. 8. Maintains a system of staff communication that ensures access and open dialogue; provides consultation, education, and training to staff when requested or needed. SPECIAL SKILLS: 1. Highly effective oral and written communications skills. Strong ability to work collaboratively across internal agency disciplines and with multiple community agencies. 2. Ability to observe and document client progress. 3. Knowledge of milieu operations and procedures; ability to make administrative and programmatic decisions in collaboration with direct care and clinical staff. 4. Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments. 5. Skill in preparing, maintaining, and overseeing patient records. 6. Ability to react calmly and effectively in emergency or crisis situations. 7. Ability to maintain quality, safety, and/or infection control standards. 8. Computer experience, knowledge of Microsoft Word, and electronic medical records. 9. Ability to solve unexpected problems as they arise while considering liability, precedence, programmatic implications, and other possible future impacts on the program, services, or organization. 10. Ability to maintain effective working relationships with all levels within the organization and with external stakeholders. PM21 Requirements: MINIMUM QUALIFICATIONS: Skills/Knowledge/Abilities: 1. Ability to communicate clearly and accurately written and verbally. 2. Ability to exercise professionalism, patience, and discretion when dealing with residents, families, staff, and the public at all times. 3. Ability to relate with understanding and kindness to residents and their families. 4. Ability to keep observations, conversations, and information confidential. 5. Must be computer literate in order to effectively maintain certification standards and requirements for use of computerized client assessments, data systems, etc. Education and Experience: 1. High School Diploma or GED. 2. Must have 1 year of supervisory experience required. (2 years preferred) 3. Endorsement by New Mexico Association for Infant Mental Health (IMH-E )-Category I or above - preferred. (Where applicable) 4. Maintain CPR and First Aid certification card on file. 5. Bi-lingual/Bi-cultural preferred. (English/Spanish). 6. Must be 21 years of age or older. 7. CPSW Certification (within 6 months) 8. Must have and maintain a current, valid NM Driver's License if responsible for transporting clients or running errands for the Center. Must also have and maintain a clean driving record, as well as auto insurance. PI4e5e137b30b5-0859