Manager Fraud Detection and Default Prevention

Primary Location:2550 Bending Branch Way, Allen, Texas, 75013We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.Job Summary:Oversee institutional efforts to detect and prevent fraudulent applications for admissions and financial aid. Manage the default prevention efforts for Collin College loan recipients. This role plays a critical part in protecting institutional and federal financial resources, enhancing student success, and fostering financial responsibility across the student body.Required Qualifications:

Essential Duties and Responsibilities:

• Monitor, investigate, and report suspected student admission/financial aid fraud and identity theft.
• Coordinate with internal stakeholders (Admissions, IT, Student Financials, Dean of Students, College Police, etc.) and external agencies (e.g., U.S. Department of Education, Office of Inspector General, ApplyTexas Common Application) on fraud cases and compliance matters.
• Develop and implement internal controls and training related to fraud detection and prevention.
• Identify patterns of fraudulent activity and establish and maintain best practices for detecting and eliminating fraudulent admission applications, financial aid applications, and associated course enrollment.
• Ensure institutional compliance with federal and state financial aid regulations related to fraud and misrepresentation.
• Properly report instances of fraud to the Department of Education Office of Inspector General.
• Provide guidance on loan eligibility, processing, and repayment options.
• Monitor student loan borrowing trends and recommend policy or procedural adjustments.
• Assist with financial literacy programming.

Supplemental Functions

• Perform other duties as assigned.
• Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values.

Knowledge, Skills and Abilities

• Knowledge of student information systems such as Workday, PeopleSoft, and Banner
• Knowledge of Department of Education software, as well as business partner programs
• Communication skills
• Management skills
• Organizational skills
• Time management skills
• Technical and computer skills
• Analytical skills
• Investigative skills
• Ability to work independently as well as with a group
• Ability to make decisions to resolve issues
• Ability to multitask
• Ability to read, understand and follow technical documentation to resolve issues with software systems

Physical Demands, Working Conditions and Physical Effort

Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Positions in this class typically require talking, hearing, seeing, grasping, standing, walking and repetitive motions. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.

Requirements

Bachelor's degree in a related field from an accredited institution required.

Three (3) years of related experience required.

This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College at its discretion to enable individuals with disabilities to perform essential functions.

Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check. Compensation Type:SalaryEmployment Type:Full timeHiring Minimum$65,420.00Hiring Maximum$78,504.00Compensation is determined based on experience. Application submission deadline is 12am of the date listed. 10/22/2025 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.