Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, North America Franchise Innovation Overview: The Franchise model is the cornerstone of Mastercard's success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional carded payments as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers, merchants, and banks make, accept, and approve payments with complete peace of mind. The Franchise team shapes the payments ecosystem by establishing principles and foundational standards, onboarding new participants, enabling disputes processes, and ensuring the safety and integrity of our network .all while driving Innovative concepts. Franchise is committed to ensuring the continued growth of Mastercard and the long-term health of the payments ecosystem. Be part of a team that is not just leading but redefining the world of payments! The Role: The Director, North America Franchise Innovation will be a key contributor with significant responsibilities focusing on innovative solutions to support the North America region where customers range from small community institutions and fintechs to large digital partners. This candidate will enable new business and opportunities by thinking creatively and utilizing the Franchise to develop compelling use cases, drive scale, enable interoperability, create world class experiences for end users, and deliver differentiated value to our customers. The Director, North America Franchise Innovation is a high visibility role collaborating with key stakeholders across cross-functional teams, including Digital, Core Products, Commercial and New Payment Flows, Account Teams, Legal, Regulatory, and Services. The broad scope of activities associated with this role will allow the candidate to grow their breadth of Mastercard experience not only in traditional card payment models but also across all forms of NextGen payments including account-based payments. The role is based in Purchase, NY and must adhere to Mastercard's in-office requirements. This position will have a reporting line into the VP, North America Franchise. Accountabilities: • Co-develop and support new concepts that support expanding the franchise and creating additional value for Mastercard and its customers, while at the same time upholding the integrity of the Mastercard Brand and Franchise principles • Stay ahead of business trends related to market and business opportunities, locally and globally • Provide direction for the creation of new products (e.g., xBorder Services, Installments, Mastercard One, Private Label models, Crypto) to transform the payment ecosystem • Partner closely with the regional and global Digital teams to enhance foundational digital standards and advance the security of digital commerce via tokenization and authentication while upholding the principles of transparency and interoperability • Partner with the New Payment Flows and Services teams to grow account-to-account payment models and Open Finance solutions in North America leveraging Franchise Standards to drive new business • Contribute to the development of Franchise standards closely aligned with product vision to build a seamless path of scalability for A2A products and services • Execute on the team goals to achieve Franchise priorities in tandem with regional business objectives. All About You: • Robust understanding of Mastercard's Franchise Standards and Products • Attention to detail, strong business acumen and solutions-orientation are critical, as is an ability to demonstrate thought leadership • Technical and/or product development experience • Strong analytical, problem solving, agility and creative thinking skills • Strong interpersonal skills with demonstrated cross functional collaboration and teamwork • Ability to think on your feet and remain composed under pressure • Solutions oriented / results driven capabilities • Ability to interact effectively with internal and external business partners • Excellent communication skills, both verbal and written - ability to build compelling presentations and influence cross functional teams • Positive can-do attitude and a desire to grow professionally • Experience managing complex programs and cross functional teams • Ability to influence, lead and drive impact in internal/external meetings • Proven ability to define problems, collect data, establish facts, and draw valid conclusions • Experience and demonstrated success leading cross functional workshops with customers and delivering product requirements • Strong project management skills including superior organization, planning, and follow through • Comfortable operating in a dynamic, matrixed environment and collaborating across diverse teams • Curious and proactive mindset with a passion for identifying scalable opportunities and proposing bold, creative solutions • Ability to translate technical and analytical insights into clear, actionable recommendations for internal and external stakeholders Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $159,000 - $254,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, North America Franchise Innovation Overview: The Franchise model is the cornerstone of Mastercard's success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional carded payments as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers, merchants, and banks make, accept, and approve payments with complete peace of mind. The Franchise team shapes the payments ecosystem by establishing principles and foundational standards, onboarding new participants, enabling disputes processes, and ensuring the safety and integrity of our network .all while driving Innovative concepts. Franchise is committed to ensuring the continued growth of Mastercard and the long-term health of the payments ecosystem. Be part of a team that is not just leading but redefining the world of payments! The Role: The Director, North America Franchise Innovation will be a key contributor with significant responsibilities focusing on innovative solutions to support the North America region where customers range from small community institutions and fintechs to large digital partners. This candidate will enable new business and opportunities by thinking creatively and utilizing the Franchise to develop compelling use cases, drive scale, enable interoperability, create world class experiences for end users, and deliver differentiated value to our customers. The Director, North America Franchise Innovation is a high visibility role collaborating with key stakeholders across cross-functional teams, including Digital, Core Products, Commercial and New Payment Flows, Account Teams, Legal, Regulatory, and Services. The broad scope of activities associated with this role will allow the candidate to grow their breadth of Mastercard experience not only in traditional card payment models but also across all forms of NextGen payments including account-based payments. The role is based in Purchase, NY and must adhere to Mastercard's in-office requirements. This position will have a reporting line into the VP, North America Franchise. Accountabilities: • Co-develop and support new concepts that support expanding the franchise and creating additional value for Mastercard and its customers, while at the same time upholding the integrity of the Mastercard Brand and Franchise principles • Stay ahead of business trends related to market and business opportunities, locally and globally • Provide direction for the creation of new products (e.g., xBorder Services, Installments, Mastercard One, Private Label models, Crypto) to transform the payment ecosystem • Partner closely with the regional and global Digital teams to enhance foundational digital standards and advance the security of digital commerce via tokenization and authentication while upholding the principles of transparency and interoperability • Partner with the New Payment Flows and Services teams to grow account-to-account payment models and Open Finance solutions in North America leveraging Franchise Standards to drive new business • Contribute to the development of Franchise standards closely aligned with product vision to build a seamless path of scalability for A2A products and services • Execute on the team goals to achieve Franchise priorities in tandem with regional business objectives. All About You: • Robust understanding of Mastercard's Franchise Standards and Products • Attention to detail, strong business acumen and solutions-orientation are critical, as is an ability to demonstrate thought leadership • Technical and/or product development experience • Strong analytical, problem solving, agility and creative thinking skills • Strong interpersonal skills with demonstrated cross functional collaboration and teamwork • Ability to think on your feet and remain composed under pressure • Solutions oriented / results driven capabilities • Ability to interact effectively with internal and external business partners • Excellent communication skills, both verbal and written - ability to build compelling presentations and influence cross functional teams • Positive can-do attitude and a desire to grow professionally • Experience managing complex programs and cross functional teams • Ability to influence, lead and drive impact in internal/external meetings • Proven ability to define problems, collect data, establish facts, and draw valid conclusions • Experience and demonstrated success leading cross functional workshops with customers and delivering product requirements • Strong project management skills including superior organization, planning, and follow through • Comfortable operating in a dynamic, matrixed environment and collaborating across diverse teams • Curious and proactive mindset with a passion for identifying scalable opportunities and proposing bold, creative solutions • Ability to translate technical and analytical insights into clear, actionable recommendations for internal and external stakeholders Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $159,000 - $254,000 USD
Job Title: Natural Heritage Biologist (Multiple Vacancies) Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61599 Department Florida Natural Areas Inventory Responsibilities The Florida Natural Areas Inventory (FNAI) at Florida State University is looking for a mid-level botanist to work on an array of applied research projects supporting land management and conservation in Florida. Field work will include vegetation sampling, rare or invasive plant surveys and natural community delineation (GIS mapping). Work will be conducted on conservation lands from the Keys to the Panhandle. Time will be split between field and office time but will involve a considerable number of long field days in often challenging conditions - extreme temperatures, humidity, sun, biting insects, dense vegetation. Candidates must be comfortable working in small groups, or sometimes alone, in areas with sporadic cell service, navigating to field sites through difficult terrain, and walking long distances. Current FNAI projects that the candidate may assist with include: Rare plant surveys Natural community (ecosystem/vegetative community) mapping Invasive plant surveys, management planning and evaluation of treatment efficacy. Vegetation monitoring plot data collection to inform land management Qualifications Bachelor's degree in an appropriate area of specialization and one year of appropriate experience; or a high school diploma/equivalency and five years of appropriate experience. (Note: or a combination of post-high school education and experience equal to five years in appropriate area.) A valid State of Florida or Georgia driver's license or the ability to obtain prior to hire. Preferred Qualifications Bachelor's degree in botany or biological sciences (graduate degree preferred). Minimum of 1 year (two years or more preferred) full-time experience collecting botanical field data. Experience identifying plants using taxonomic keys and extensive knowledge of the flora of the southeastern US, preferably Florida. Good organizational skills and meticulous attention to detail. Ability to work independently and under pressure of deadlines and to provide written responses in a timely manner. Ability to communicate well in person and in writing. Ability to work well with FNAI staff scientists and other university or agency partners. A commitment to conducting professional conservation work and delivering high quality products. Excellent physical condition and the ability to conduct rigorous field work in adverse conditions. A commitment to FNAI's conservation goals. Experience with personal computers, databases, GPS, and GIS. Experience with remote sensing, natural community and habitat interpretation from aerial photographs and satellite imagery. Experience or familiarity with ArcGIS and database management software. Experience/interest in primitive camping (camping on site during the cooler months allows FNAI staff to make good use of daylight in areas where hotels are far away). Experience using R for data analysis. Other Information The Florida Natural Areas Inventory (FNAI) is Florida's Natural Heritage Program and a state member of the NatureServe network. We are housed within the Florida Resources and Environmental Analysis Center at Florida State University. FNAI maintains a spatial database of information on Florida's rarest species and conservation lands and works on an array of applied research projects to inform conservation and land management decisions. Our funding is provided by contracts and grants with state and federal agency partners. Our office is off-campus in Midtown, which is centrally located near shops, restaurants, and historic neighborhoods. The larger Tallahassee region offers many outdoor recreation opportunities in the nearby Apalachicola National Forest and a number of coastal parks and refuges within a short drive from town. Contact Info For questions, or more information, contact Frank Price, FNAI Director, at or Gwen Iacona, FNAI Research Scientist, at . University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. Anticipated Salary Range Starting in the low to mid $40,000s. commensurate on education and experience. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Veterans' Preference Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only. IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date. Click the links for eligibility information and required documentation , or call FSU Human Resources at . Considerations This is an USPS (University Support Personnel System) position. This position requires successful completion of a criminal history background check . This position requires extensive travel (up to 90% for some periods) and field work in remote locations across Florida throughout the year. This position requires driving long distances, and working long days. (averaging 10 hrs.). Field trips are generally Monday-Thursday and require overnight stays in hotels or remote camping. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
12/07/2025
Full time
Job Title: Natural Heritage Biologist (Multiple Vacancies) Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61599 Department Florida Natural Areas Inventory Responsibilities The Florida Natural Areas Inventory (FNAI) at Florida State University is looking for a mid-level botanist to work on an array of applied research projects supporting land management and conservation in Florida. Field work will include vegetation sampling, rare or invasive plant surveys and natural community delineation (GIS mapping). Work will be conducted on conservation lands from the Keys to the Panhandle. Time will be split between field and office time but will involve a considerable number of long field days in often challenging conditions - extreme temperatures, humidity, sun, biting insects, dense vegetation. Candidates must be comfortable working in small groups, or sometimes alone, in areas with sporadic cell service, navigating to field sites through difficult terrain, and walking long distances. Current FNAI projects that the candidate may assist with include: Rare plant surveys Natural community (ecosystem/vegetative community) mapping Invasive plant surveys, management planning and evaluation of treatment efficacy. Vegetation monitoring plot data collection to inform land management Qualifications Bachelor's degree in an appropriate area of specialization and one year of appropriate experience; or a high school diploma/equivalency and five years of appropriate experience. (Note: or a combination of post-high school education and experience equal to five years in appropriate area.) A valid State of Florida or Georgia driver's license or the ability to obtain prior to hire. Preferred Qualifications Bachelor's degree in botany or biological sciences (graduate degree preferred). Minimum of 1 year (two years or more preferred) full-time experience collecting botanical field data. Experience identifying plants using taxonomic keys and extensive knowledge of the flora of the southeastern US, preferably Florida. Good organizational skills and meticulous attention to detail. Ability to work independently and under pressure of deadlines and to provide written responses in a timely manner. Ability to communicate well in person and in writing. Ability to work well with FNAI staff scientists and other university or agency partners. A commitment to conducting professional conservation work and delivering high quality products. Excellent physical condition and the ability to conduct rigorous field work in adverse conditions. A commitment to FNAI's conservation goals. Experience with personal computers, databases, GPS, and GIS. Experience with remote sensing, natural community and habitat interpretation from aerial photographs and satellite imagery. Experience or familiarity with ArcGIS and database management software. Experience/interest in primitive camping (camping on site during the cooler months allows FNAI staff to make good use of daylight in areas where hotels are far away). Experience using R for data analysis. Other Information The Florida Natural Areas Inventory (FNAI) is Florida's Natural Heritage Program and a state member of the NatureServe network. We are housed within the Florida Resources and Environmental Analysis Center at Florida State University. FNAI maintains a spatial database of information on Florida's rarest species and conservation lands and works on an array of applied research projects to inform conservation and land management decisions. Our funding is provided by contracts and grants with state and federal agency partners. Our office is off-campus in Midtown, which is centrally located near shops, restaurants, and historic neighborhoods. The larger Tallahassee region offers many outdoor recreation opportunities in the nearby Apalachicola National Forest and a number of coastal parks and refuges within a short drive from town. Contact Info For questions, or more information, contact Frank Price, FNAI Director, at or Gwen Iacona, FNAI Research Scientist, at . University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. Anticipated Salary Range Starting in the low to mid $40,000s. commensurate on education and experience. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Veterans' Preference Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only. IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date. Click the links for eligibility information and required documentation , or call FSU Human Resources at . Considerations This is an USPS (University Support Personnel System) position. This position requires successful completion of a criminal history background check . This position requires extensive travel (up to 90% for some periods) and field work in remote locations across Florida throughout the year. This position requires driving long distances, and working long days. (averaging 10 hrs.). Field trips are generally Monday-Thursday and require overnight stays in hotels or remote camping. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
Campus OSU-Stillwater Contact Name & Email Lou Anella, Work Schedule Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends. Appointment Length Regular Continuous/Until Further Notice Hiring Range $38,040 - $51,568 Salary Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position The Assistant Garden Manager is responsible for all aspects of horticultural maintenance at The Botanic Garden which includes garden maintenance, design, planning, planting, irrigation, pesticide applications. Supervision of student employees, working with volunteers/ambassadors, working with the public, landscape management and construction, turf management, organization, scheduling, and working efficiently in a productive manner. The Assistant Garden Manager must work closely with The Botanic Garden Director and the Botanic Garden Manager to meet the horticultural needs of the Botanic Garden. About Us: Horticulture connects people to the environment, from greenhouses, laboratories and landscapes, to global food security and eco-awareness. Horticulture involves the study of how to create and maintain a beautiful, sustainable environment in which to live, work and play. For more information, visit: There are lots of great reasons to work at OSU, check out our benefits and eligibility at Required Qualifications Bachelor's in Horticulture or closely related field (degree must be conferred on or before agreed upon start date) One year experience with garden maintenance, installation, and design are required as is an ability to manage undergraduate student workers, interns, volunteers and employees. The assistant garden manager must be able to work in a team environment, cooperating with the TBG director and the garden manager. Certifications, Registrations, and/or Licenses: Current valid OK driver's license. Oklahoma pesticide applicator's license or ability to obtain one within 90 days of hire. Skills, Proficiencies, and/or Knowledge: The successful candidate should possess: Knowledge of garden equipment, machinery, and safety. Knowledge of safe pesticide use and application. Skills in carpentry or light construction. Ability to lead a team as well as work as a team player. Knowledge, skills, and abilities in assigning work tasks and ensuring completion of quality work in a timely manner. Knowledge of computer use and various software programs, such as MS Word, Excel, PowerPoint, Microsoft 365, etc. Excellent interpersonal and communication skills with diverse audiences.
12/07/2025
Full time
Campus OSU-Stillwater Contact Name & Email Lou Anella, Work Schedule Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends. Appointment Length Regular Continuous/Until Further Notice Hiring Range $38,040 - $51,568 Salary Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position The Assistant Garden Manager is responsible for all aspects of horticultural maintenance at The Botanic Garden which includes garden maintenance, design, planning, planting, irrigation, pesticide applications. Supervision of student employees, working with volunteers/ambassadors, working with the public, landscape management and construction, turf management, organization, scheduling, and working efficiently in a productive manner. The Assistant Garden Manager must work closely with The Botanic Garden Director and the Botanic Garden Manager to meet the horticultural needs of the Botanic Garden. About Us: Horticulture connects people to the environment, from greenhouses, laboratories and landscapes, to global food security and eco-awareness. Horticulture involves the study of how to create and maintain a beautiful, sustainable environment in which to live, work and play. For more information, visit: There are lots of great reasons to work at OSU, check out our benefits and eligibility at Required Qualifications Bachelor's in Horticulture or closely related field (degree must be conferred on or before agreed upon start date) One year experience with garden maintenance, installation, and design are required as is an ability to manage undergraduate student workers, interns, volunteers and employees. The assistant garden manager must be able to work in a team environment, cooperating with the TBG director and the garden manager. Certifications, Registrations, and/or Licenses: Current valid OK driver's license. Oklahoma pesticide applicator's license or ability to obtain one within 90 days of hire. Skills, Proficiencies, and/or Knowledge: The successful candidate should possess: Knowledge of garden equipment, machinery, and safety. Knowledge of safe pesticide use and application. Skills in carpentry or light construction. Ability to lead a team as well as work as a team player. Knowledge, skills, and abilities in assigning work tasks and ensuring completion of quality work in a timely manner. Knowledge of computer use and various software programs, such as MS Word, Excel, PowerPoint, Microsoft 365, etc. Excellent interpersonal and communication skills with diverse audiences.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Global Acceptance & Merchant Solutions Strategy Director, Gateway Overview Mastercard's Global Acceptance & Merchant Solutions team is at the forefront of enabling seamless, secure, and scalable commerce across the globe. In this role you will work side-by-side our Product & Engineering teams to develop and deliver key strategic initiatives. You will be developing and implementing strategies as well as supporting the planning, coordination, and management of a diverse range of programs and projects. These will involve a unique combination of strategy, product management, research and analysis and will also require engaging with critical stakeholders across Mastercard's global and regional teams. You will also work on projects to explore partnerships, investments and acquisition opportunities as ways to expand our strategies and accelerate progress. You will leverage analytical methods to complete 360 degree analyses of products and markets with consideration of value-propositions, partner opportunities, competitive landscapes/positions, risk profiling, financial opportunities, and strategic trade-offs. Key Responsibilities • Define and drive the global strategy for Mastercard's gateway business, aligning with broader Acceptance priorities and corporate objectives. • Lead strategic assessments of acquisition targets, partnerships, and investment opportunities. Collaborate with internal M&A, finance, legal, and product teams to evaluate and execute deals. • Conduct deep market analysis, competitive benchmarking, and financial modelling to inform strategic decisions and identify growth opportunities. • Partner with Product, Engineering, Finance, Legal, and Regional teams to ensure alignment and execution of strategic initiatives. • Prepare and present strategic recommendations to senior leadership, including business cases, investment memos, and integration plans. • Identify emerging trends in gateway technology, fraud solutions, and value-added services to inform product strategy and roadmap development. • Support post-merger integration planning and execution to ensure strategic alignment and operational success. All About You • Proven experience in corporate development, investment banking, strategy consulting, or similar roles with exposure to strategy and M&A. • Strong strategic and analytical capabilities, with the ability to synthesize complex information and develop actionable insights. • Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders in a global, matrixed organization. • Excellent communication and presentation skills, with experience preparing materials for executive audiences. • Collaborative mindset with a track record of working across global teams and driving consensus. • Experience in the payments ecosystem and familiarity with gateway platforms or technologies is a plus. Qualifications • Bachelor's degree in Business, Finance, Economics, Engineering or related field; MBA or advanced degree preferred. • 7+ years of experience with exposure to corporate development, investment banking, strategy consulting, or strategic planning within fintech, payments, or technology sectors. • Experience with M&A deal flow, including target identification, due diligence, valuation, and integration planning. • Strong financial modelling and business case development skills. Total Base Pay Range 170 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Global Acceptance & Merchant Solutions Strategy Director, Gateway Overview Mastercard's Global Acceptance & Merchant Solutions team is at the forefront of enabling seamless, secure, and scalable commerce across the globe. In this role you will work side-by-side our Product & Engineering teams to develop and deliver key strategic initiatives. You will be developing and implementing strategies as well as supporting the planning, coordination, and management of a diverse range of programs and projects. These will involve a unique combination of strategy, product management, research and analysis and will also require engaging with critical stakeholders across Mastercard's global and regional teams. You will also work on projects to explore partnerships, investments and acquisition opportunities as ways to expand our strategies and accelerate progress. You will leverage analytical methods to complete 360 degree analyses of products and markets with consideration of value-propositions, partner opportunities, competitive landscapes/positions, risk profiling, financial opportunities, and strategic trade-offs. Key Responsibilities • Define and drive the global strategy for Mastercard's gateway business, aligning with broader Acceptance priorities and corporate objectives. • Lead strategic assessments of acquisition targets, partnerships, and investment opportunities. Collaborate with internal M&A, finance, legal, and product teams to evaluate and execute deals. • Conduct deep market analysis, competitive benchmarking, and financial modelling to inform strategic decisions and identify growth opportunities. • Partner with Product, Engineering, Finance, Legal, and Regional teams to ensure alignment and execution of strategic initiatives. • Prepare and present strategic recommendations to senior leadership, including business cases, investment memos, and integration plans. • Identify emerging trends in gateway technology, fraud solutions, and value-added services to inform product strategy and roadmap development. • Support post-merger integration planning and execution to ensure strategic alignment and operational success. All About You • Proven experience in corporate development, investment banking, strategy consulting, or similar roles with exposure to strategy and M&A. • Strong strategic and analytical capabilities, with the ability to synthesize complex information and develop actionable insights. • Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders in a global, matrixed organization. • Excellent communication and presentation skills, with experience preparing materials for executive audiences. • Collaborative mindset with a track record of working across global teams and driving consensus. • Experience in the payments ecosystem and familiarity with gateway platforms or technologies is a plus. Qualifications • Bachelor's degree in Business, Finance, Economics, Engineering or related field; MBA or advanced degree preferred. • 7+ years of experience with exposure to corporate development, investment banking, strategy consulting, or strategic planning within fintech, payments, or technology sectors. • Experience with M&A deal flow, including target identification, due diligence, valuation, and integration planning. • Strong financial modelling and business case development skills. Total Base Pay Range 170 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Franchise Innovation Overview: The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading, but redefining the world of payments. Role: Director, Franchise Innovation will be a leader with global responsibilities defining Mastercard's new Product and Franchise development across Services, building our Franchises of the future. This includes defining and establishing Franchise frameworks to support payments, data and value add services constructs, ideating and launching Franchise rules and standards to support innovative new use cases across data, AI and security solutions The role will support internal Franchise stakeholders to interpret, communicate, and solve for scale and interoperability requirements across payment and data ecosystems impacting onboarding, licensing, consumer protections and ecosystem performance monitoring and reporting considerations. This is a role with key objectives in shaping Mastercard's multi-rail strategy and delivering commercial success. You will be working closely with various teams within Franchise, Product and other key stakeholders including Legal, Finance, Services, Treasury and Risk Management to deliver Franchise impact. The role is based in Purchase, US. Key Responsibilities include: • Driving development of Franchise framework development across all Services including participation models, value exchange, associated rules/standards and potential compliance monitoring programs • Supporting the team in requirement gathering workshops with customers and internal stakeholders and other ecosystem partners to deliver an MVP and roadmap of features • Acting as a Franchise liaison in internal project meetings in which requirements are being developed and designed offering strategic insights/know-how for Franchise scalability • Facilitate development of Franchise rules and standards closely aligned with product vision to build seamless path of scalability across all Services • Develop value exchange diagrams and control points to ensure balanced exchange of value to enable key brand promises like consumer protections, disputes etc. • Serving as a point of contact for potential Franchise solutions and operational support which can be offered to commercialize offerings in target markets • Develop product guides to build out via close partnership with Mastercard services team for MVP, aligned with evolving product vision • Supporting interoperability and multi-rails scenarios where there is need to bridge Franchise frameworks between card and non-card payments • Ability to lead on a proposition and launch it as part of a cross functional team across multiple regions where speed to market is critical • Launch products and services via markets tests and/or controlled pilots, ensuring key metrics are captured and reviewed and used as robust entry and exit criteria to define the success of the launch • Ability to deputize for other Franchise Innovation Directors and VP's All About You: •Excellent understanding of Mastercard Services including Open Banking, Data and Finance principles, key participants, rules and standards •Excellent understanding of Franchise principles including onboarding, licensing, brand promises and disputes •Robust understanding of how Mastercard scales our services, • Experience and demonstrated success leading cross functional workshops •Positive can-do orientation and a desire to work collaboratively and grow professionally •Experience engaging with complex global programs and cross functional teams •Ability to lead and drive impact in internal/external meetings and at external industry events •Proven ability to define problems, collect data, establish facts, and draw valid conclusions •Excellent analytical and problem-solving skills •Excellent verbal and written communication •Strong project management skills including superior organization, planning, and follow through. •Prior Services & innovation experience preferred in a product development, PMO or pre-sales role •Potential for travel (10%) Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $159,000 - $254,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Franchise Innovation Overview: The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading, but redefining the world of payments. Role: Director, Franchise Innovation will be a leader with global responsibilities defining Mastercard's new Product and Franchise development across Services, building our Franchises of the future. This includes defining and establishing Franchise frameworks to support payments, data and value add services constructs, ideating and launching Franchise rules and standards to support innovative new use cases across data, AI and security solutions The role will support internal Franchise stakeholders to interpret, communicate, and solve for scale and interoperability requirements across payment and data ecosystems impacting onboarding, licensing, consumer protections and ecosystem performance monitoring and reporting considerations. This is a role with key objectives in shaping Mastercard's multi-rail strategy and delivering commercial success. You will be working closely with various teams within Franchise, Product and other key stakeholders including Legal, Finance, Services, Treasury and Risk Management to deliver Franchise impact. The role is based in Purchase, US. Key Responsibilities include: • Driving development of Franchise framework development across all Services including participation models, value exchange, associated rules/standards and potential compliance monitoring programs • Supporting the team in requirement gathering workshops with customers and internal stakeholders and other ecosystem partners to deliver an MVP and roadmap of features • Acting as a Franchise liaison in internal project meetings in which requirements are being developed and designed offering strategic insights/know-how for Franchise scalability • Facilitate development of Franchise rules and standards closely aligned with product vision to build seamless path of scalability across all Services • Develop value exchange diagrams and control points to ensure balanced exchange of value to enable key brand promises like consumer protections, disputes etc. • Serving as a point of contact for potential Franchise solutions and operational support which can be offered to commercialize offerings in target markets • Develop product guides to build out via close partnership with Mastercard services team for MVP, aligned with evolving product vision • Supporting interoperability and multi-rails scenarios where there is need to bridge Franchise frameworks between card and non-card payments • Ability to lead on a proposition and launch it as part of a cross functional team across multiple regions where speed to market is critical • Launch products and services via markets tests and/or controlled pilots, ensuring key metrics are captured and reviewed and used as robust entry and exit criteria to define the success of the launch • Ability to deputize for other Franchise Innovation Directors and VP's All About You: •Excellent understanding of Mastercard Services including Open Banking, Data and Finance principles, key participants, rules and standards •Excellent understanding of Franchise principles including onboarding, licensing, brand promises and disputes •Robust understanding of how Mastercard scales our services, • Experience and demonstrated success leading cross functional workshops •Positive can-do orientation and a desire to work collaboratively and grow professionally •Experience engaging with complex global programs and cross functional teams •Ability to lead and drive impact in internal/external meetings and at external industry events •Proven ability to define problems, collect data, establish facts, and draw valid conclusions •Excellent analytical and problem-solving skills •Excellent verbal and written communication •Strong project management skills including superior organization, planning, and follow through. •Prior Services & innovation experience preferred in a product development, PMO or pre-sales role •Potential for travel (10%) Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $159,000 - $254,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Digital Assets & Crypto - Product Management Overview The world is shifting digital - and that shift is only accelerating. To bring solutions that help our financial institution, merchant and fintech partners navigate the ever-evolving digital payments landscape and new emerging technologies, we are seeking seasoned product manager. The Digital Assets - Product Manager will play a key role in North America Product organization with a focus on integrating Mastercard's network and payment products with the digital assets and digital currencies space. The ideal candidate combines deep expertise in payments and product management with a strong grasp emerging trends in Digital Payments & Stablecoins. The individual will be a "go-to" contact for education, thought leadership, and regional product knowledge, and should understand the nuances of card networks, issuer, program managers, acquirer and merchant dynamics, be able to contextualize new trends within established payment frameworks. In this role, the Director of Product Management will: • Act as subject matter expert and represent the product portfolio in executive-level customer conversations, delivering clear, compelling narratives to stakeholders. • Lead go-to-market (GTM) and regional development of innovative digital asset and tokenized payment solutions that have strategic fit and value to Mastercard's customers and partners, including evaluation of the business value of solution concepts for Mastercard and its customers • Manage cross-functional teams, and internal stakeholders ranging from regional and global product teams, franchise, legal, sales and account management to ensure seamless execution throughout the product lifecycle, from readiness to deployment. • Understand customer feedback and help translate that into actions that advance our products, go-to-market strategies and to inform ongoing enhancements and regional adaptations. • Follow technology trends and provide insight & analysis of implications to internal stakeholders and channel partners All About You • Strong expertise in payments, digital commerce, and card issuance with demonstrated understanding of Stablecoins, the ability to bridge emerging technologies with traditional payment systems. • Demonstrated understanding of blockchain infrastructure with immersion across the digital assets ecosystem, spanning emerging L1/L2 networks, self-custodial wallets, and novel decentralized applications. • Exceptional communication and presentation skills, with experience engaging senior executives and external partners. • Strong business acumen, with the ability to identify, capture and deliver business results • Forward thinking, with ability to develop creative approaches to solve business situations • Strong ability to act as a team player and create trust and relationships across the organization, • Strong organizational agility and stakeholder management capabilities. • Experience in digital payments and/or management consultancy with ability to develop strategic points of view Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Digital Assets & Crypto - Product Management Overview The world is shifting digital - and that shift is only accelerating. To bring solutions that help our financial institution, merchant and fintech partners navigate the ever-evolving digital payments landscape and new emerging technologies, we are seeking seasoned product manager. The Digital Assets - Product Manager will play a key role in North America Product organization with a focus on integrating Mastercard's network and payment products with the digital assets and digital currencies space. The ideal candidate combines deep expertise in payments and product management with a strong grasp emerging trends in Digital Payments & Stablecoins. The individual will be a "go-to" contact for education, thought leadership, and regional product knowledge, and should understand the nuances of card networks, issuer, program managers, acquirer and merchant dynamics, be able to contextualize new trends within established payment frameworks. In this role, the Director of Product Management will: • Act as subject matter expert and represent the product portfolio in executive-level customer conversations, delivering clear, compelling narratives to stakeholders. • Lead go-to-market (GTM) and regional development of innovative digital asset and tokenized payment solutions that have strategic fit and value to Mastercard's customers and partners, including evaluation of the business value of solution concepts for Mastercard and its customers • Manage cross-functional teams, and internal stakeholders ranging from regional and global product teams, franchise, legal, sales and account management to ensure seamless execution throughout the product lifecycle, from readiness to deployment. • Understand customer feedback and help translate that into actions that advance our products, go-to-market strategies and to inform ongoing enhancements and regional adaptations. • Follow technology trends and provide insight & analysis of implications to internal stakeholders and channel partners All About You • Strong expertise in payments, digital commerce, and card issuance with demonstrated understanding of Stablecoins, the ability to bridge emerging technologies with traditional payment systems. • Demonstrated understanding of blockchain infrastructure with immersion across the digital assets ecosystem, spanning emerging L1/L2 networks, self-custodial wallets, and novel decentralized applications. • Exceptional communication and presentation skills, with experience engaging senior executives and external partners. • Strong business acumen, with the ability to identify, capture and deliver business results • Forward thinking, with ability to develop creative approaches to solve business situations • Strong ability to act as a team player and create trust and relationships across the organization, • Strong organizational agility and stakeholder management capabilities. • Experience in digital payments and/or management consultancy with ability to develop strategic points of view Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director Crypto Flows, Product Management Overview: Mastercard Blockchain and Digital Assets group is part of Mastercard's global Core Payments division, focused on the evolution of blockchain technology and the digital assets ecosystem and their implication on payments and commerce. Mastercard is a multi-rail company that continuously aims to provide value-add services to stakeholders across our ecosystem, including the use of compliant digital asset solutions. The Director, Crypto Flows Product Management will be responsible for supporting key product initiatives for on- and off-ramping between crypto / stablecoins and fiat, including Card Issuance, Send, Acceptance and emerging flows. The ideal candidate has knowledge of the card issuance and acceptance landscape, is familiar with the payments industry, and is interested in the blockchain and digital asset space. Role: - Lead product management activities for crypto flows products, in particular card on-ramping - Conduct comprehensive market sizing to identify and develop emerging crypto flow segments, including stablecoins, tokenized assets and DeFi - Engage with leading issuers, acquirers and merchants on emerging stablecoin use cases supported by MA traditional network - Support strategy, development, and scaling of crypto-linked card issuance products, delivering secure and innovative consumer experiences in collaboration with global crypto and card enabler partners - Create and maintain detailed product roadmaps, gather business requirements, and collaborate with multiple technical and non-technical stakeholders to deliver innovative products - Support sales and customer facing teams with communication and training on product functionality and enhancements - Drive changes to Mastercard's processes including franchise rules and risk management to ensure suitability for web3 transactions All About You: - Experience in the payments industry and ability to adapt new technologies and emerging payment methods to existing and new use cases - Experience in product development and product management, including concept definition / validation, and business requirements definition - Meticulous attention to detail coupled with the ability to connect data and trends to business objectives, all while embracing a strategic vision and delivering executive messaging supported by data and metrics - Strong enthusiasm and expertise in digital currency, blockchains, and stablecoins - Strong written and verbal communication skills; ability to communicate your vision and roadmap effectively to a wide variety of stakeholders - Passionate about the subject and eager to contribute to the cutting edge of payments and digital currencies, especially when working with industry leaders - Prior knowledge of payment networks and processing is a plus - Proactive problem-solver, self-starter - Stellar team player with exceptional interpersonal skills and ability to collaborate in a cross-functional environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director Crypto Flows, Product Management Overview: Mastercard Blockchain and Digital Assets group is part of Mastercard's global Core Payments division, focused on the evolution of blockchain technology and the digital assets ecosystem and their implication on payments and commerce. Mastercard is a multi-rail company that continuously aims to provide value-add services to stakeholders across our ecosystem, including the use of compliant digital asset solutions. The Director, Crypto Flows Product Management will be responsible for supporting key product initiatives for on- and off-ramping between crypto / stablecoins and fiat, including Card Issuance, Send, Acceptance and emerging flows. The ideal candidate has knowledge of the card issuance and acceptance landscape, is familiar with the payments industry, and is interested in the blockchain and digital asset space. Role: - Lead product management activities for crypto flows products, in particular card on-ramping - Conduct comprehensive market sizing to identify and develop emerging crypto flow segments, including stablecoins, tokenized assets and DeFi - Engage with leading issuers, acquirers and merchants on emerging stablecoin use cases supported by MA traditional network - Support strategy, development, and scaling of crypto-linked card issuance products, delivering secure and innovative consumer experiences in collaboration with global crypto and card enabler partners - Create and maintain detailed product roadmaps, gather business requirements, and collaborate with multiple technical and non-technical stakeholders to deliver innovative products - Support sales and customer facing teams with communication and training on product functionality and enhancements - Drive changes to Mastercard's processes including franchise rules and risk management to ensure suitability for web3 transactions All About You: - Experience in the payments industry and ability to adapt new technologies and emerging payment methods to existing and new use cases - Experience in product development and product management, including concept definition / validation, and business requirements definition - Meticulous attention to detail coupled with the ability to connect data and trends to business objectives, all while embracing a strategic vision and delivering executive messaging supported by data and metrics - Strong enthusiasm and expertise in digital currency, blockchains, and stablecoins - Strong written and verbal communication skills; ability to communicate your vision and roadmap effectively to a wide variety of stakeholders - Passionate about the subject and eager to contribute to the cutting edge of payments and digital currencies, especially when working with industry leaders - Prior knowledge of payment networks and processing is a plus - Proactive problem-solver, self-starter - Stellar team player with exceptional interpersonal skills and ability to collaborate in a cross-functional environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Financial Accountant Lead supports USAA's accounting and reporting teams as it relates to policy development and implementation. Reviews and actions on complex accounting and regulatory standards with the ability to effectively communicate and provide expert counsel and recommendations to senior management regarding accounting, financial analysis, and reporting on policies and practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Leads adherence to Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (STAT) accounting and reporting research activities and provides appropriate technical accounting interpretation on the application of GAAP and STAT to finance and accounting employees and senior management. Creates, maintains and ensures implementation of appropriate accounting policies and best practices. Evaluates and analyzes proposed transactions for accounting implications and potential impact of proposed accounting standards, and prepares documentation supporting USAA's accounting positions taken on significant or complex transactions. Assesses the impact of new accounting standards to USAA and leads implementation across affected functional areas. Assists with drafting comment letters to the FASB or NAIC on proposed accounting standards and represents USAA on several influential external accounting committees. Accountable for USAA's position with regards to E&Y's technical accounting and reporting inquiries. Identifies and documents accounting and business requirements impacting USAA systems and processes (including up and downstream). Supports various company or line of business specific initiatives as it relates to assessing accounting, reporting and disclosure implications. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Accounting, Finance, or related field; OR a Bachelor's degree in another field coupled with a Certified Public Accountant (CPA) designation; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree when coupled with a Certified Public Accountant (CPA) designation. 8 years of accounting or related work experience performing accounting functions including preparing and reviewing journal entries, account reconciliations and preparing financial results for internal and external purposes or other similar experience required. Subject matter expert knowledge and application of accounting and/or financial services industry data sources Expert knowledge and application of GAAP and STAT or regulatory accounting practices. Demonstrated ability to partner and communicate effectively with internal and external team members. Expert on financial or accounting data analysis techniques and statistical methodologies. Expert on relevant technical accounting and reporting disciplines. Experience identifying and documenting accounting/financial processes. Experience leading direct or cross-matrixed team members. What sets you apart: P&C Reinsurance accounting background. Exposure to statutory reporting and Schedule F. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our Financial Accountant Lead supports USAA's accounting and reporting teams as it relates to policy development and implementation. Reviews and actions on complex accounting and regulatory standards with the ability to effectively communicate and provide expert counsel and recommendations to senior management regarding accounting, financial analysis, and reporting on policies and practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Leads adherence to Generally Accepted Accounting Principles (GAAP) and Statutory Accounting Principles (STAT) accounting and reporting research activities and provides appropriate technical accounting interpretation on the application of GAAP and STAT to finance and accounting employees and senior management. Creates, maintains and ensures implementation of appropriate accounting policies and best practices. Evaluates and analyzes proposed transactions for accounting implications and potential impact of proposed accounting standards, and prepares documentation supporting USAA's accounting positions taken on significant or complex transactions. Assesses the impact of new accounting standards to USAA and leads implementation across affected functional areas. Assists with drafting comment letters to the FASB or NAIC on proposed accounting standards and represents USAA on several influential external accounting committees. Accountable for USAA's position with regards to E&Y's technical accounting and reporting inquiries. Identifies and documents accounting and business requirements impacting USAA systems and processes (including up and downstream). Supports various company or line of business specific initiatives as it relates to assessing accounting, reporting and disclosure implications. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Accounting, Finance, or related field; OR a Bachelor's degree in another field coupled with a Certified Public Accountant (CPA) designation; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree when coupled with a Certified Public Accountant (CPA) designation. 8 years of accounting or related work experience performing accounting functions including preparing and reviewing journal entries, account reconciliations and preparing financial results for internal and external purposes or other similar experience required. Subject matter expert knowledge and application of accounting and/or financial services industry data sources Expert knowledge and application of GAAP and STAT or regulatory accounting practices. Demonstrated ability to partner and communicate effectively with internal and external team members. Expert on financial or accounting data analysis techniques and statistical methodologies. Expert on relevant technical accounting and reporting disciplines. Experience identifying and documenting accounting/financial processes. Experience leading direct or cross-matrixed team members. What sets you apart: P&C Reinsurance accounting background. Exposure to statutory reporting and Schedule F. Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Digital Authentication Product Management Overview: The Digital Payments team is looking for a Digital Authentication Director to lead the commercialization of Passkey authentication in US and Canada. This individual will be the subject matter expert on payment authentication with a focus on building, enhancing and commercializing authentication capabilities for both MDES network tokens and Identity Check, in partnership with key internal and external stakeholders. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Payment authentication will encompass biometric challenge authentication with device-based Passkeys and frictionless risk-based authentication and enhanced data sharing services. Role: • Lead the successful adoption and launch of authentication services with the largest financial institutions and merchants. • Shape the future of digital checkout with a focus on monetization, checkout conversion and transaction success optimization. • End-to-end product management responsibilities with a focus on the digital checkout experience. • Bring Voice of Customer feedback to North America regional and global product management teams and ensure active dialogue and decisioning is made against the feedback. • Partner with Global Product Management to build and enhance Mastercard's digital capabilities. • Establish clear merchant and issuer-facing value proposition and narratives, with accompanied sales enablement materials. • Identify industry trends and opportunities for Mastercard to expand our reach in digital payments and further drive value for our customers and the ecosystem. • Perform robust market landscape analysis to identify new customer segments for Mastercard to focus enablement efforts (e.g., Merchants, Payment service Providers, Processors, etc.). All About You: Required Skills: •Strong product management expertise with proven ability to execute highly complex projects, with multiple external and internal stakeholders. • Ability to clearly articulate customer business requirements for internal sizing and development. • Willingness and ability to effectively partner and collaborate to prioritize and influence product development. • Operates with a sense of urgency and sees problems through to resolution. • Strong business acumen and excellent communication and interaction skills - ability to develop strategic narrative and lead customer-facing technical conversations across different levels of the organization. • Proven ability to act as a team player and to create trust in cross-functional relationships. • Forward thinking, with ability to develop creative approaches to solve business situations Key skills & capabilities that will be developed/strengthened upon completion of this role: Project Management, Analytics, Research, analysis of E/M commerce landscape, ecommerce trend analysis, creation and implementation of Go-To-Market activities Education & Experience • Bachelor's degree in business or equivalent work experience; advanced degree desired • Prior experience from either management consulting , payments industry, ecommerce or financial services with focus on experience in product management, loyalty, marketing, strategy Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD New York City, New York: $178,000 - $284,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Digital Authentication Product Management Overview: The Digital Payments team is looking for a Digital Authentication Director to lead the commercialization of Passkey authentication in US and Canada. This individual will be the subject matter expert on payment authentication with a focus on building, enhancing and commercializing authentication capabilities for both MDES network tokens and Identity Check, in partnership with key internal and external stakeholders. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Payment authentication will encompass biometric challenge authentication with device-based Passkeys and frictionless risk-based authentication and enhanced data sharing services. Role: • Lead the successful adoption and launch of authentication services with the largest financial institutions and merchants. • Shape the future of digital checkout with a focus on monetization, checkout conversion and transaction success optimization. • End-to-end product management responsibilities with a focus on the digital checkout experience. • Bring Voice of Customer feedback to North America regional and global product management teams and ensure active dialogue and decisioning is made against the feedback. • Partner with Global Product Management to build and enhance Mastercard's digital capabilities. • Establish clear merchant and issuer-facing value proposition and narratives, with accompanied sales enablement materials. • Identify industry trends and opportunities for Mastercard to expand our reach in digital payments and further drive value for our customers and the ecosystem. • Perform robust market landscape analysis to identify new customer segments for Mastercard to focus enablement efforts (e.g., Merchants, Payment service Providers, Processors, etc.). All About You: Required Skills: •Strong product management expertise with proven ability to execute highly complex projects, with multiple external and internal stakeholders. • Ability to clearly articulate customer business requirements for internal sizing and development. • Willingness and ability to effectively partner and collaborate to prioritize and influence product development. • Operates with a sense of urgency and sees problems through to resolution. • Strong business acumen and excellent communication and interaction skills - ability to develop strategic narrative and lead customer-facing technical conversations across different levels of the organization. • Proven ability to act as a team player and to create trust in cross-functional relationships. • Forward thinking, with ability to develop creative approaches to solve business situations Key skills & capabilities that will be developed/strengthened upon completion of this role: Project Management, Analytics, Research, analysis of E/M commerce landscape, ecommerce trend analysis, creation and implementation of Go-To-Market activities Education & Experience • Bachelor's degree in business or equivalent work experience; advanced degree desired • Prior experience from either management consulting , payments industry, ecommerce or financial services with focus on experience in product management, loyalty, marketing, strategy Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD New York City, New York: $178,000 - $284,000 USD
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 4 years of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required What sets you apart: US military experience through military service or a military spouse/domestic partner. 3+ years of direct Annuity Sales Experience Experience working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $74,240.00 - $133,620.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 4 years of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required What sets you apart: US military experience through military service or a military spouse/domestic partner. 3+ years of direct Annuity Sales Experience Experience working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $74,240.00 - $133,620.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Pay Class: Full Time Split Shifts (+ On call responsibilities) Site Location: SandPiper, Corpus Christi TX Rate of Pay: $11 per hour Requirements: Valid Driver's License with one year clean driving history 1 year caregiving experience SUMMARY Position Type: Full-time, non-exempt, hourly supervisor role. Scope of Role: Supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. Key Responsibilities: Supervise Direct Support Professionals Oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. Generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Services and Supports: Direct Support: Works regularly scheduled shifts as a direct support professional (see DSP position description). Records: Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains Program Planning: Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Team Meetings: Attends and assists with routine progress meetings. Compliance: Assists the Program Director in maintaining licensing compliance for program services and supports; implements Sevita compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Incidents: Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Billing and Utilization: Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care: General Health Care: Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. Appointments: When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. Medications: When applicable, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Medical Supplies and Equipment: Purchases and maintains medical supplies and equipment in consultation with Program Director; communicates with employees and may assist with training on proper use. Dietary planning: Develops menus based on diets, preferences, and occasions, and with the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Communications: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Customer Service: Implements Sevita Customer Service Standards; trains DSPs in delivery. Personnel: Recruitment and Hiring: As needed, assists with recruitment; interviews and hires direct support professionals in consultation with the Area Director and Talent Acquisitions teams. Employee Scheduling: Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Training: Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment; Verifies training records are accessible in the home and are completed by all staff on the schedule. Evaluation: Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. Management: May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management: Purchasing: When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Individuals' Served Funds Management: Secures and safeguards individuals' served funds locally; uses forms for money/debit card transfers; updates financial ledgers weekly and maintains itemized receipts for purchases on behalf of individuals served Billing and Utilization: Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Staffing: Monitors staffing hours for budgetary compliance. Census Management: Census Capture: Captures daily census within systems; understands importance of accurate and timely service capture along with required documentation. Census Performance: Develops basic understanding of census, including how census is measured and census performance for locations; Escalates potential service disruptions Placements: Supports location preparations required for expected placements (e.g., room & furniture set-up, safety requirements, etc.). Maintenance: Vehicles: When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; ensures routine maintenance is performed. Living Environment: When applicable, schedules and monitors daily and seasonal housekeeping; oversees lawn and yard care. Maintains neat, clean and safe environment for individuals served. Maintenance and Repair: When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Equipment: Monitors wheelchairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other: Performs other duties and activities as required, including backfilling roles under your supervision. MPA = Mobile Punch Authorized for timekeeping. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals. Manages assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: . click apply for full job details
12/07/2025
Full time
D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Pay Class: Full Time Split Shifts (+ On call responsibilities) Site Location: SandPiper, Corpus Christi TX Rate of Pay: $11 per hour Requirements: Valid Driver's License with one year clean driving history 1 year caregiving experience SUMMARY Position Type: Full-time, non-exempt, hourly supervisor role. Scope of Role: Supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. Key Responsibilities: Supervise Direct Support Professionals Oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. Generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Services and Supports: Direct Support: Works regularly scheduled shifts as a direct support professional (see DSP position description). Records: Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains Program Planning: Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Team Meetings: Attends and assists with routine progress meetings. Compliance: Assists the Program Director in maintaining licensing compliance for program services and supports; implements Sevita compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Incidents: Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Billing and Utilization: Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care: General Health Care: Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. Appointments: When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. Medications: When applicable, accurately administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Medical Supplies and Equipment: Purchases and maintains medical supplies and equipment in consultation with Program Director; communicates with employees and may assist with training on proper use. Dietary planning: Develops menus based on diets, preferences, and occasions, and with the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Communications: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Customer Service: Implements Sevita Customer Service Standards; trains DSPs in delivery. Personnel: Recruitment and Hiring: As needed, assists with recruitment; interviews and hires direct support professionals in consultation with the Area Director and Talent Acquisitions teams. Employee Scheduling: Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Training: Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment; Verifies training records are accessible in the home and are completed by all staff on the schedule. Evaluation: Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. Management: May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management: Purchasing: When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Individuals' Served Funds Management: Secures and safeguards individuals' served funds locally; uses forms for money/debit card transfers; updates financial ledgers weekly and maintains itemized receipts for purchases on behalf of individuals served Billing and Utilization: Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Staffing: Monitors staffing hours for budgetary compliance. Census Management: Census Capture: Captures daily census within systems; understands importance of accurate and timely service capture along with required documentation. Census Performance: Develops basic understanding of census, including how census is measured and census performance for locations; Escalates potential service disruptions Placements: Supports location preparations required for expected placements (e.g., room & furniture set-up, safety requirements, etc.). Maintenance: Vehicles: When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; ensures routine maintenance is performed. Living Environment: When applicable, schedules and monitors daily and seasonal housekeeping; oversees lawn and yard care. Maintains neat, clean and safe environment for individuals served. Maintenance and Repair: When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Equipment: Monitors wheelchairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other: Performs other duties and activities as required, including backfilling roles under your supervision. MPA = Mobile Punch Authorized for timekeeping. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals. Manages assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: . click apply for full job details
Program Director - Mountaindale Recovery Center The Program Director at Mountaindale Recovery Center (MRC) program provides residential substance abuse services for women who are pregnant or have children 9 years old or younger. Position is responsible for managing the daily clinical and operational aspects of the program including management of program contracts, service quality, staff deployment, integration with local community and public relations. Location: This position is based out of LifeWorks NW's Mountaindale Site. Pay/Benefits : $80,643-$104,836 annual salary with Full benefits. There is also a $1.25 per hour/$2600 annual location differential for this position. Salary Placement Notice: The posted salary range reflects the compensation potential for this role. Most candidates will be placed between the entry level and midpoint of the range, depending on their experience and qualifications. However, more seasoned professionals with extensive exact or similar experience may be considered for placement toward the higher end of the range. Final salary offers are made in alignment with internal compensation processes in accordance with Oregon Pay Equity laws. Essential Responsibilities: Strategic, Clinical and Operational leader of the clinical model(s) and philosophy of treatment at Moutaindale Recovery Center. Coordinates partner organization relationships within specific program. Monitors contract compliance for programs areas. Implements contract statement of work. Assists in developing and monitoring program budgets. May be required to participate in grant writing and fund raising activities. Provide training to community partners, agency staff and others. Monitors quality management compliance and performs day to day quality management tasks (e.g. chart audits, utilization management) Provides assistance to direct reports with work issues including establishing clear expectations regarding performance and training. Provides support and attention to employee successes and addresses performance issues promptly and effectively. Establishes direct service expectations for clinical staff. Monitors employee productivity, documentation and insurance authorizations. Coordinates hiring process including orientation and training. Meets with staff individually and as a group for regular supervision (meeting with staff a minimum of 2 times per month). Maintains accurate documentation of supervisory meetings. May provide direct service. Provides crisis consultation for program area. Requirements: Must have a CADC 2 QMHP preferred. QMHP's have a valid and active QMHP credential certification through MHACBO or a valid and active status (licensed or registered intern) with an approved Oregon licensing board. Demonstrated experience (3 plus years) in a program area including two years of progressively responsible clinical and administrative experience. LPC or LCSW preferred. Demonstrated knowledge of outreach, engagement, and/or treatment strategies for the program population. Must demonstrate competence in leadership, program planning and budgeting, fiscal management, supervision of program staff, personnel management, program staff performance assessment, use of data, reporting, program evaluation, quality assurance, and developing and coordinating community resources. Ability to network and promote program in the community as needed which may include public speaking. Good computer skills including a functional knowledge of Outlook, Word and Excel. Ability to master use of proprietary software including electronic health record system. Requires valid driver's license, proof of current automobile insurance coverage, verification of safe driving record from DMV, and ability to meet LWNW driving requirements. LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to youths, adults, and older adults in over fifteen locations throughout Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan. Our core values-Recovery and Relationships, Resilience, and Results-inform the work we do. The four pillars of the strategic vision include Compassionate, Impactful Care, Holistic Health, Passionate Team, and Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. We know that "life works" when people get the help they need and are dedicated to changing lives. Equal Opportunity Employer Drug Free/Tobacco Free Site 01/09 Compensation details: 80643 PI126d98065f06-4501
12/07/2025
Full time
Program Director - Mountaindale Recovery Center The Program Director at Mountaindale Recovery Center (MRC) program provides residential substance abuse services for women who are pregnant or have children 9 years old or younger. Position is responsible for managing the daily clinical and operational aspects of the program including management of program contracts, service quality, staff deployment, integration with local community and public relations. Location: This position is based out of LifeWorks NW's Mountaindale Site. Pay/Benefits : $80,643-$104,836 annual salary with Full benefits. There is also a $1.25 per hour/$2600 annual location differential for this position. Salary Placement Notice: The posted salary range reflects the compensation potential for this role. Most candidates will be placed between the entry level and midpoint of the range, depending on their experience and qualifications. However, more seasoned professionals with extensive exact or similar experience may be considered for placement toward the higher end of the range. Final salary offers are made in alignment with internal compensation processes in accordance with Oregon Pay Equity laws. Essential Responsibilities: Strategic, Clinical and Operational leader of the clinical model(s) and philosophy of treatment at Moutaindale Recovery Center. Coordinates partner organization relationships within specific program. Monitors contract compliance for programs areas. Implements contract statement of work. Assists in developing and monitoring program budgets. May be required to participate in grant writing and fund raising activities. Provide training to community partners, agency staff and others. Monitors quality management compliance and performs day to day quality management tasks (e.g. chart audits, utilization management) Provides assistance to direct reports with work issues including establishing clear expectations regarding performance and training. Provides support and attention to employee successes and addresses performance issues promptly and effectively. Establishes direct service expectations for clinical staff. Monitors employee productivity, documentation and insurance authorizations. Coordinates hiring process including orientation and training. Meets with staff individually and as a group for regular supervision (meeting with staff a minimum of 2 times per month). Maintains accurate documentation of supervisory meetings. May provide direct service. Provides crisis consultation for program area. Requirements: Must have a CADC 2 QMHP preferred. QMHP's have a valid and active QMHP credential certification through MHACBO or a valid and active status (licensed or registered intern) with an approved Oregon licensing board. Demonstrated experience (3 plus years) in a program area including two years of progressively responsible clinical and administrative experience. LPC or LCSW preferred. Demonstrated knowledge of outreach, engagement, and/or treatment strategies for the program population. Must demonstrate competence in leadership, program planning and budgeting, fiscal management, supervision of program staff, personnel management, program staff performance assessment, use of data, reporting, program evaluation, quality assurance, and developing and coordinating community resources. Ability to network and promote program in the community as needed which may include public speaking. Good computer skills including a functional knowledge of Outlook, Word and Excel. Ability to master use of proprietary software including electronic health record system. Requires valid driver's license, proof of current automobile insurance coverage, verification of safe driving record from DMV, and ability to meet LWNW driving requirements. LifeWorks NW is a private, non-profit organization providing prevention, mental health, substance use treatment, and related social services to youths, adults, and older adults in over fifteen locations throughout Multnomah, Washington, and Clackamas counties. LifeWorks NW promotes a healthy community by providing quality and culturally responsive mental health and addiction services across the lifespan. Our core values-Recovery and Relationships, Resilience, and Results-inform the work we do. The four pillars of the strategic vision include Compassionate, Impactful Care, Holistic Health, Passionate Team, and Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. We know that "life works" when people get the help they need and are dedicated to changing lives. Equal Opportunity Employer Drug Free/Tobacco Free Site 01/09 Compensation details: 80643 PI126d98065f06-4501
POSITION SUMMARY High Voltage Maintenance is currently seeking an experienced Operations individual with some Sales background to manage our Boston territory. This Service Center Manager will provide business, managerial, and technical direction to our technicians and customers while developing and growing the service center. HVM is an electrical engineering and testing company providing comprehensive testing, maintenance, and engineering services to a variety of industries including utilities, data centers, renewable energy, commercial and industrial industries. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Make regular sales calls on existing major accounts and establish contact with new accounts. Provide proposals or service contracts for HVM's services and repair work. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Develop and review proposals, and review reports of field engineers. Coordinate and schedule work for our technicians with customers. QUALIFICATIONS Minimum five years same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational, and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates, and management. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk, and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License with clean driving record. EDUCATION AND CERTIFICATIONS Four-year degree or graduate of Electrical Technical School or Military equivalent, BSEE/BSEET preferred. TRAVEL TIME REQUIRED 25% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the Massachusetts locality is between $124,425 to $155,466 per year plus Sales Incentive Plan-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.
12/07/2025
Full time
POSITION SUMMARY High Voltage Maintenance is currently seeking an experienced Operations individual with some Sales background to manage our Boston territory. This Service Center Manager will provide business, managerial, and technical direction to our technicians and customers while developing and growing the service center. HVM is an electrical engineering and testing company providing comprehensive testing, maintenance, and engineering services to a variety of industries including utilities, data centers, renewable energy, commercial and industrial industries. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Make regular sales calls on existing major accounts and establish contact with new accounts. Provide proposals or service contracts for HVM's services and repair work. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Develop and review proposals, and review reports of field engineers. Coordinate and schedule work for our technicians with customers. QUALIFICATIONS Minimum five years same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational, and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates, and management. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk, and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License with clean driving record. EDUCATION AND CERTIFICATIONS Four-year degree or graduate of Electrical Technical School or Military equivalent, BSEE/BSEET preferred. TRAVEL TIME REQUIRED 25% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the Massachusetts locality is between $124,425 to $155,466 per year plus Sales Incentive Plan-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.
How you'll change lives As a Dietitian at U.S. Renal Care, you will be an integral part of an interdisciplinary team, providing excellent care for patients living with kidney disease. U.S. Renal care dietitians work under the supervision of a RDN Regional Manager. What you'll be doing Patient Nutrition. Using the most current, science-based practices, you will recommend therapeutic diets based on patient nutritional needs, preferences, and changes in treatment, in consultation with the patient's physician. You will review lab results and provide appropriate education for nutritional interventions on such topics as fluid and sodium, potassium, and CKD-Mineral and Bone Disorder management. You will also conduct patient assessments and care planning activities, as well as participating in monthly interdisciplinary patient care conferences. Teamwork. You will collaborate with the Medical Director, physician/advanced practice provider, facility administrator, social worker, nurse, and patient care technician to maintain positive relationships with area hospitals, skilled nursing facilities, agencies, vendors, and the community. Safety & Quality. You will help with clinical and operational processes, with a focus on improving patient health and achieving target goals for patient outcomes. You will also help maintain a productive quality assurance program and participate in monthly Quality Assessment and Performance Improvement (QAPI) activities. What we're looking for Current Registered Dietitian (RD/RDN) certification showing proof of registration with Commission on Dietetic Registration (includes Baccalaureate or Advanced degree). Minimum of one-year experience in clinical nutrition as a Registered Dietitian. Current Dietitian (LD/LDN) license in applicable state is required unless employed in the state of AZ, CA, CO, HI, IN, MI, NJ or VA. State certification (Certified Dietitian/Nutritionist) required in CT and NY. License must be maintained as current and in good standing. Demonstrated working knowledge of the English language and ability to communicate verbally and in writing. Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all company clinical applications required within 90 days of hire. Must meet any practice requirement(s) for the applicable state. Are you ready to make a difference? We're here to change the lives of people with kidney disease and shape the future of kidney care. We still have much work ahead. If you desire to make a positive impact in the life of others and pursue a fulfilling career in healthcare, we invite you to join our team at U.S. Renal Care! Are you with US? Apply today! All Full Time employees are eligible for the following benefits: Medical / Pharmacy Dental Vision Voluntary benefits 401k with employer match Virtual Care Life Insurance Voluntary Benefits PTO All Part Time employees are eligible for the following benefits: 401k with employer match PTO
12/07/2025
Full time
How you'll change lives As a Dietitian at U.S. Renal Care, you will be an integral part of an interdisciplinary team, providing excellent care for patients living with kidney disease. U.S. Renal care dietitians work under the supervision of a RDN Regional Manager. What you'll be doing Patient Nutrition. Using the most current, science-based practices, you will recommend therapeutic diets based on patient nutritional needs, preferences, and changes in treatment, in consultation with the patient's physician. You will review lab results and provide appropriate education for nutritional interventions on such topics as fluid and sodium, potassium, and CKD-Mineral and Bone Disorder management. You will also conduct patient assessments and care planning activities, as well as participating in monthly interdisciplinary patient care conferences. Teamwork. You will collaborate with the Medical Director, physician/advanced practice provider, facility administrator, social worker, nurse, and patient care technician to maintain positive relationships with area hospitals, skilled nursing facilities, agencies, vendors, and the community. Safety & Quality. You will help with clinical and operational processes, with a focus on improving patient health and achieving target goals for patient outcomes. You will also help maintain a productive quality assurance program and participate in monthly Quality Assessment and Performance Improvement (QAPI) activities. What we're looking for Current Registered Dietitian (RD/RDN) certification showing proof of registration with Commission on Dietetic Registration (includes Baccalaureate or Advanced degree). Minimum of one-year experience in clinical nutrition as a Registered Dietitian. Current Dietitian (LD/LDN) license in applicable state is required unless employed in the state of AZ, CA, CO, HI, IN, MI, NJ or VA. State certification (Certified Dietitian/Nutritionist) required in CT and NY. License must be maintained as current and in good standing. Demonstrated working knowledge of the English language and ability to communicate verbally and in writing. Must have basic computer skills, including Microsoft Office (Word, Excel, Outlook); proficiency in all company clinical applications required within 90 days of hire. Must meet any practice requirement(s) for the applicable state. Are you ready to make a difference? We're here to change the lives of people with kidney disease and shape the future of kidney care. We still have much work ahead. If you desire to make a positive impact in the life of others and pursue a fulfilling career in healthcare, we invite you to join our team at U.S. Renal Care! Are you with US? Apply today! All Full Time employees are eligible for the following benefits: Medical / Pharmacy Dental Vision Voluntary benefits 401k with employer match Virtual Care Life Insurance Voluntary Benefits PTO All Part Time employees are eligible for the following benefits: 401k with employer match PTO
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Open Finance (Lending Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Mastercard Open Finance Lending solutions help customers streamline lending processes and enable smarter credit decisioning. In this strategic role, you'll define where we play in the Lending ecosystem, decide what to build, and guide how we bring it to market. You'll translate customer needs and market signals into clear strategies, strong product roadmaps, and compelling narratives that drive business impact. Role • Define Open Finance Lending product strategies based on market dynamics, customer needs, and competitive insights. • Continually identify areas for growth and determine prioritization. • Translate strategy into actionable product roadmaps and measurable goals. • Lead product managers to execute product roadmaps with focus and clarity. • Partner with Sales, Marketing, and cross-functional Product teams to develop commercialization plans, sales narratives, and thought leadership. • Engage directly with customers and partners through sales calls, solutioning workshops, and industry events. All About You • Strategic thinker who converts trends and insights into clear priorities. • Skilled communicator who can influence executives, technical teams, customers, and partners. • Compelling storyteller who simplifies complex topics into clear, persuasive narratives. • Commercially minded with a track record of bringing products successfully to market or solutioning with customers to advance opportunities. • Collaborative leader who drives team focus and disciplined execution. Prior people leadership preferred. • Experience in product management, corporate strategy, strategic partnerships, or go-to-market execution strongly preferred. Expertise in lending, open finance, or adjacent banking and technology ecosystems in the US market required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD Salt Lake City, Utah: $148,000 - $237,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Open Finance (Lending Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Mastercard Open Finance Lending solutions help customers streamline lending processes and enable smarter credit decisioning. In this strategic role, you'll define where we play in the Lending ecosystem, decide what to build, and guide how we bring it to market. You'll translate customer needs and market signals into clear strategies, strong product roadmaps, and compelling narratives that drive business impact. Role • Define Open Finance Lending product strategies based on market dynamics, customer needs, and competitive insights. • Continually identify areas for growth and determine prioritization. • Translate strategy into actionable product roadmaps and measurable goals. • Lead product managers to execute product roadmaps with focus and clarity. • Partner with Sales, Marketing, and cross-functional Product teams to develop commercialization plans, sales narratives, and thought leadership. • Engage directly with customers and partners through sales calls, solutioning workshops, and industry events. All About You • Strategic thinker who converts trends and insights into clear priorities. • Skilled communicator who can influence executives, technical teams, customers, and partners. • Compelling storyteller who simplifies complex topics into clear, persuasive narratives. • Commercially minded with a track record of bringing products successfully to market or solutioning with customers to advance opportunities. • Collaborative leader who drives team focus and disciplined execution. Prior people leadership preferred. • Experience in product management, corporate strategy, strategic partnerships, or go-to-market execution strongly preferred. Expertise in lending, open finance, or adjacent banking and technology ecosystems in the US market required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD Salt Lake City, Utah: $148,000 - $237,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Open Finance (Lending Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Mastercard Open Finance Lending solutions help customers streamline lending processes and enable smarter credit decisioning. In this strategic role, you'll define where we play in the Lending ecosystem, decide what to build, and guide how we bring it to market. You'll translate customer needs and market signals into clear strategies, strong product roadmaps, and compelling narratives that drive business impact. Role • Define Open Finance Lending product strategies based on market dynamics, customer needs, and competitive insights. • Continually identify areas for growth and determine prioritization. • Translate strategy into actionable product roadmaps and measurable goals. • Lead product managers to execute product roadmaps with focus and clarity. • Partner with Sales, Marketing, and cross-functional Product teams to develop commercialization plans, sales narratives, and thought leadership. • Engage directly with customers and partners through sales calls, solutioning workshops, and industry events. All About You • Strategic thinker who converts trends and insights into clear priorities. • Skilled communicator who can influence executives, technical teams, customers, and partners. • Compelling storyteller who simplifies complex topics into clear, persuasive narratives. • Commercially minded with a track record of bringing products successfully to market or solutioning with customers to advance opportunities. • Collaborative leader who drives team focus and disciplined execution. Prior people leadership preferred. • Experience in product management, corporate strategy, strategic partnerships, or go-to-market execution strongly preferred. Expertise in lending, open finance, or adjacent banking and technology ecosystems in the US market required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD Salt Lake City, Utah: $148,000 - $237,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Open Finance (Lending Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Mastercard Open Finance Lending solutions help customers streamline lending processes and enable smarter credit decisioning. In this strategic role, you'll define where we play in the Lending ecosystem, decide what to build, and guide how we bring it to market. You'll translate customer needs and market signals into clear strategies, strong product roadmaps, and compelling narratives that drive business impact. Role • Define Open Finance Lending product strategies based on market dynamics, customer needs, and competitive insights. • Continually identify areas for growth and determine prioritization. • Translate strategy into actionable product roadmaps and measurable goals. • Lead product managers to execute product roadmaps with focus and clarity. • Partner with Sales, Marketing, and cross-functional Product teams to develop commercialization plans, sales narratives, and thought leadership. • Engage directly with customers and partners through sales calls, solutioning workshops, and industry events. All About You • Strategic thinker who converts trends and insights into clear priorities. • Skilled communicator who can influence executives, technical teams, customers, and partners. • Compelling storyteller who simplifies complex topics into clear, persuasive narratives. • Commercially minded with a track record of bringing products successfully to market or solutioning with customers to advance opportunities. • Collaborative leader who drives team focus and disciplined execution. Prior people leadership preferred. • Experience in product management, corporate strategy, strategic partnerships, or go-to-market execution strongly preferred. Expertise in lending, open finance, or adjacent banking and technology ecosystems in the US market required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD Salt Lake City, Utah: $148,000 - $237,000 USD
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking two talented Solutions Management Consultants to join the Life Company Direct Distribution Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics. Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge. Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed. Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists. Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals. Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management Collaborates with specialists to evaluate and/or present solutions and related advice. Follows defined training routines, effectively reports activity, and manages follow up and sustainment. Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree) 6 years of experience with wholesaling, sales training, and coaching, or related financial services experience. Experience working with qualified and nonqualified retirement plans, all annuity types (including fixed, variable, and immediate) and individual retirement accounts. Advanced knowledge of life insurance products to include term, permanent, and health solutions. Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications. Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization. Knowledgeable in the applications of Agile processes and procedures. Knowledgeable in the application of risk management framework and regulatory requirements for Life Co. What sets you apart: US military experience through military service or a military spouse/domestic partner Current / Active FINRA Series 7 Current / Active Life/Health license CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), or RICP (Retirement Income Certified Professional) designations 10 or more years of experience with wholesaling, sales training, and coaching on financial service products. Previous leadership experience with strong feedback delivery skills Proven track record of coaching others and driving successful behaviors. Working experience with Life, Health and Annuity products and ability to articulate complex concepts. Experience building relationships and working in a matrixed environment. Strong facilitation skills and experience building presentations. Experience utilizing financial planning tools (i.e. Life or Retirement income calculations). Compensation range: The salary range for this position is: $103,450 - $197,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking two talented Solutions Management Consultants to join the Life Company Direct Distribution Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics. Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge. Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed. Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists. Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals. Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management Collaborates with specialists to evaluate and/or present solutions and related advice. Follows defined training routines, effectively reports activity, and manages follow up and sustainment. Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree) 6 years of experience with wholesaling, sales training, and coaching, or related financial services experience. Experience working with qualified and nonqualified retirement plans, all annuity types (including fixed, variable, and immediate) and individual retirement accounts. Advanced knowledge of life insurance products to include term, permanent, and health solutions. Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications. Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization. Knowledgeable in the applications of Agile processes and procedures. Knowledgeable in the application of risk management framework and regulatory requirements for Life Co. What sets you apart: US military experience through military service or a military spouse/domestic partner Current / Active FINRA Series 7 Current / Active Life/Health license CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), or RICP (Retirement Income Certified Professional) designations 10 or more years of experience with wholesaling, sales training, and coaching on financial service products. Previous leadership experience with strong feedback delivery skills Proven track record of coaching others and driving successful behaviors. Working experience with Life, Health and Annuity products and ability to articulate complex concepts. Experience building relationships and working in a matrixed environment. Strong facilitation skills and experience building presentations. Experience utilizing financial planning tools (i.e. Life or Retirement income calculations). Compensation range: The salary range for this position is: $103,450 - $197,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This role is remote eligible in the Central, Mountain, or Pacific time zones, with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. May act as an informal resource for team members with less experience. What you have: High School or General Equivalency Diploma. 1 year of injury adjusting experience. 2 years of auto liability claims adjusting experience. Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Demonstrated time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: 4 or more years auto liability/casualty adjusting experience. 1yr Medical experience to include coding and billing or EMT. Ongoing Professional Development with a focus on Insurance Bachelors degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $63,590 - $117,990. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This role is remote eligible in the Central, Mountain, or Pacific time zones, with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. May act as an informal resource for team members with less experience. What you have: High School or General Equivalency Diploma. 1 year of injury adjusting experience. 2 years of auto liability claims adjusting experience. Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Demonstrated time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: 4 or more years auto liability/casualty adjusting experience. 1yr Medical experience to include coding and billing or EMT. Ongoing Professional Development with a focus on Insurance Bachelors degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $63,590 - $117,990. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Quality Assurance Advisor I for Litigation, you will be responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are executed consistently, align with internal objectives, and comply with external regulations. Delivers results of quality assurance assessments, studies, and initiatives to stakeholders and recommends best course of action for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week out of any of our regional offices to include: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, and Chesapeake, VA office. Relocation assistance is not available for this position. What you'll do: Develops and implements training programs, materials, and events to meet quality requirements, ensure compliance with legal standards, and align with CoSA/LOB and Enterprise strategy. Develops, recommends, implements, and monitors, materials and events to meet quality requirements. Serves as a resource to team members and/or business and identifies appropriate issues for escalation. Conducts analysis/audits and partners with peers to make recommendations of business solutions and/or key work products. Develops, documents, and maintains Quality Management governance and controls standards, such as KPIs. Generates reports and participates in the delivery of results to leaders and stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree. 4 years progressive operations or process experience in the financial services, insurance, or relevant industry. Experience identifying problems/trends and developing and recommending solutions for business issues. Demonstrates critical thinking, influences through subject matter expertise, provides data analysis for applicable business issues, and approaches work with a results and production-oriented mindset. What sets you apart: Experience in managing claims litigation. Experience leading through change and/or strategy transformation. Advanced knowledge of related claims litigation processes. Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights. Practical application or understanding of reporting tools (ie. Salesforce, Tableau ). Proven experience partnering with audit, risk and/or compliance. Experience working with both internal and external partners/suppliers. Current or previous military member and/or military spouse. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation range: The salary range for this position is: $69,920-$129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Quality Assurance Advisor I for Litigation, you will be responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are executed consistently, align with internal objectives, and comply with external regulations. Delivers results of quality assurance assessments, studies, and initiatives to stakeholders and recommends best course of action for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week out of any of our regional offices to include: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, and Chesapeake, VA office. Relocation assistance is not available for this position. What you'll do: Develops and implements training programs, materials, and events to meet quality requirements, ensure compliance with legal standards, and align with CoSA/LOB and Enterprise strategy. Develops, recommends, implements, and monitors, materials and events to meet quality requirements. Serves as a resource to team members and/or business and identifies appropriate issues for escalation. Conducts analysis/audits and partners with peers to make recommendations of business solutions and/or key work products. Develops, documents, and maintains Quality Management governance and controls standards, such as KPIs. Generates reports and participates in the delivery of results to leaders and stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree. 4 years progressive operations or process experience in the financial services, insurance, or relevant industry. Experience identifying problems/trends and developing and recommending solutions for business issues. Demonstrates critical thinking, influences through subject matter expertise, provides data analysis for applicable business issues, and approaches work with a results and production-oriented mindset. What sets you apart: Experience in managing claims litigation. Experience leading through change and/or strategy transformation. Advanced knowledge of related claims litigation processes. Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights. Practical application or understanding of reporting tools (ie. Salesforce, Tableau ). Proven experience partnering with audit, risk and/or compliance. Experience working with both internal and external partners/suppliers. Current or previous military member and/or military spouse. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation range: The salary range for this position is: $69,920-$129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
