Associate Vice President for Facilities Operations

Posting date: 09/29/2025

Open Until Filled: Yes

Position Number:

Position Title: Associate Vice President for Facilities Operations

Hiring Range Minimum: $225,000

Hiring Range Maximum: $250,000

Union Type: Not a Union Position

SEIU Level: Not an SEIU Position

FLSA Status: Exempt

Employment Category: Regular Full Time

Scheduled Months per Year: 12

Scheduled Hours per Week: 40

Location of Position: Hanover, NH

Remote Work Eligibility?: Onsite only

Is this a term position?: No

If yes, length of term in months.: n/a

Is this a grant funded position?: No

Position Purpose: The Associate Vice President for Facilities Operations has primary responsibility for leading the strategy, work delivery, communication, and culture for the Facilities Operations team - including the areas of Maintenance Services, Custodial Services, Grounds Services/Woodlands, Residential Operations and Fleet Management. The focus of the position includes the strategic, tactical and operational planning and management of the service functions performed by the respective areas for College facilities and land under the responsibility of Campus Services. The Maintenance Services shops include access control, electrical, equipment maintenance, fire safety and building repair shops. Grounds Services also includes the Woodlands operation at the College Grant, and responsibility for the Campus Services vehicle and equipment fleet. The position also collaborates closely with colleagues in Engineering and Utilities Services. In addition, the position works closely with the Project Management department to plan for the operations of new/renovated facilities including impact on operating budgets, staffing, service levels, and oversees the new position supporting project transitions.

This position works closely with and supports colleagues in the Real Estate Office, professional schools, and other College organizations to support College programs where operations staff provide services through a rate paying system and is responsible for the operational deployment of resources in response to service requests. Close collaboration is required with the Facilities Customer Service Center team that is responsible for the monitoring and measurement of service provision. This leader is expected to create and build a culture of professionalism, accountability, compassion, and teamwork.

Dartmouth's Campus Services Division is responsible for planning, design, construction and operation of Dartmouth's buildings, campus landscape and infrastructure. Dartmouth's facilities include over 5 million square feet of space in 165 buildings. These facilities serve over 5,600 students and 5,000 faculty and staff in a variety of academic, research, administrative, athletic, and residential spaces.

Required Qualifications - Education and Yrs Exp: Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities:

• Minimum of 15 years of progressive, comprehensive experience in facilities management services, preferably in a higher education environment.
• Bachelor's degree in engineering, facilities management, construction management, business administration, architecture, related field or the equivalent as measured by a diverse professional background with 15 years or more of relevant experience.
• Demonstrated background in fiscal management including estimating and understanding of theories, practices and policies used in finance and business, and development and administration of operating and project budgets.
• Demonstrated organizational, personnel, and managerial experiences including being an effective role model and supporter of programs that promote/maintain employee culture and belonging.
• Ability to relate well to diverse groups of constituents and to build strong relationships within and among those groups.
• Outstanding written and verbal communication skills, including interpersonal skills.
• Proficiency in Microsoft Office Suite or similar software and the deployment of technology within operational responsibilities.
• Experience in the implementation and administration of Computerized Maintenance Management Systems (CMMS).
• Superb attention to detail and organizational skills and excellent analytical, problem-solving and decision-making skills.

Preferred Qualifications:

• Master's degree in engineering, business administration or public administration.
• Demonstrated project management experience in complex facilities and/or trades areas.
• Experience developing standards and metrics for use in improving efficiency and effectiveness.
• Experience in the development and administration of Preventive Maintenance programs and capital renewal planning.

Department Contact for Recruitment Inquiries: Greg Eisenhart

Department Contact Phone Number:

Department Contact for Cover Letter and Title: Roger Wakeman, VP Facilities & Energy

Department Contact's Phone Number:

Equal Opportunity Employer: Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check: Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?: Preferred, but not required

Special Instructions to Applicants: Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.


Additional Instructions: Dartmouth College has retained Goodwin Recruiting to assist in the search for the Associate Vice President for Facilities Operations. A representative from Goodwin Recruiting may reach out to candidates directly.

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Description: Leadership of Facilities Operations

• In a highly complex environment, fosters an atmosphere of collaboration with and among College constituencies including customers and other facilities offices. Communicates with stakeholders to inform and involve them in the decision-making process. Responsibilities include leading facilities staff to ensure that campus students, faculty, staff and visitors are provided with a well-maintained environment in which to learn, teach, and work by providing consistent, well-executed services.
• Ensures open communication and dialogue on all aspects of work product and process. In addition to departmental customers, this includes coordination and collaboration within other Campus Services departments.
• Leads strategic efforts at process improvement, including identifying/defining and implementing best practices, implementing service level agreements both internally with customers and with external contractors, maintaining the highest level of service to customers, and creating operational efficiencies for the College. Conducts regular assessments to identify improvement opportunities.
• Assumes a lead role for the campus in developing policies and procedures within areas of responsibility.
• Plans, organizes, and controls activities involved in the responsive, preventive, predictive, and scheduled maintenance and repair of College facilities and systems. Works closely with the staff to establish and define goals and standards for these programs to ensure proper operation, and to correct malfunctions before major breakdowns develop and ensure continuous and reliable operations. Routinely monitors performance with qualitative and quantitative data.
• Ensures work conditions are safe and conducive to efficient operations and has management responsibility for the Facilities Operations safety committee. This responsibility includes working closely with the Environmental, Health, and Safety (EHS) team to ensure all areas of campus are safe from physical and environmental hazards.
• Authorizes the activities of contract personnel and services in assigned areas of responsibility as required to assure that satisfactory and acceptable performance standards, specifications, material and labor cost, work schedules, etc., are maintained, and authorize payment for contracted services in accordance with departmental procedures. . click apply for full job details