Associate Director of Financial Aid

  • Columbus State University
  • Columbus, Georgia
  • 10/02/2025
Full time

Job Description

Associate Director of Financial Aid

Job ID: 290928
Location: Columbus State University
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world.

Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey.

Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Department Information

Department of Financial Aid

Job Summary

The Associate Director of Financial Aid reports directly to the Director of Financial Aid and is a key member of the Enrollment Management (EM) Division within the Student Experience unit of the University. The Associate Director is responsible for developing and implementing a compliance management strategy that will ensure the university's compliance with federal, state, and institutional financial assistance program. A successful compliance management strategy will include the monitoring of a comprehensive Financial Aid Office Policy & Procedure manual, training and professional development of financial aid staff and other campus partners, and the creation and implementation of an internal audit system with defined action items and timelines for completing internal audit priorities. The Associate Director of Financial Aid will also actively participate in and support university recruitment and retention activities and will represent the Financial Aid Office in the absence of the Director of Financial Aid.

Responsibilities

Significant Duties & Responsibilities include: Remain current with all federal and state laws, regulations, and policies which impact the successful operation of the CSU Financial Aid Office, including changes and updates these laws, regulations, and policies.; Update the CSU Financial Aid Policy & Procedure manual on an ongoing basis. Establish a schedule to be used for review and updates on a defined cadence.; Develop and implement financial aid training sessions for members of the Financial Aid team as well as other affiliated campus partners.; Lead the financial aid team in reviewing current procedures for opportunities to improve efficiency and effectiveness.; Develop and implement an internal audit system that prepares the financial aid office and affiliated campus partners for the annual external compliance audits.; Participate actively in university recruitment and retention activities, including events coordinated through the Admissions Office and the Student Success offices.; Serve on university committees as appropriate.; Represent the Financial Aid Office in the absence of the Director of Financial Aid.; Perform other duties as assigned.

Required Qualifications

Required Qualifications include: Bachelor's degree required.; A minimum of 5 years of progressive experience in financial aid.; Experience using BANNER Administrative Forms and CampusLogic student information systems.

Preferred Qualifications

Preferred Qualifications include: Master's degree or higher preferred.; Earned NASFAA Credentials preferred.

Proposed Salary

The proposed annualized salary range for this position is $73,277 - 80,000 and includes full benefits.

Knowledge, Skills, & Abilities

Knowledge, Skills, & Abilities include: Extensive knowledge of financial aid regulations and best practices.; Strong commitment to and track record of successful regulatory compliance.; Extensive experience applying existing and emerging technological applications and innovative approaches to financial aid operations.; Extensive experience in federal and state financial aid databases, including EdConnect, the Common Origination and Disbursement system (COD), National Student Loan Data System (NSLDS), and the FAFSA Partner Portal.; Strong public presentation and communication skills for leading sessions with students, parents, faculty, and staff.; Excellent written and verbal communication skills.; Strong comprehensive and critical thinking skills.

Contact Information

If you have any questions, please contact Philip Hawkins, Hiring Manager, via email at .

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .

Institutional Values
  • Excellence: Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community.
  • Creativity: Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions.
  • Engagement: Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience.
  • Sustainability: Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship.
  • Inclusion: Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices.
  • Servant Leadership: Leading through ethical empowerment and service.

Conditions of Employment

All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties:
  • A credit check completed for Positions of Trust and or approved departmental Purchase Card usage;
  • Pre-employment drug testing for positions with high-risk responsibilities.
  • Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle. A successful drug screening will be required as a condition of employment a randomly thereafter.
Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom.

Equal Employment Opportunity

Columbus State University is proud to be an equal employment, equal access, and equal educational opportunity institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws.

Other Information

This is a supervisory position.
This position does have financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Background Check
  • Position of Trust + Education & Credit

Special Applicant Instructions

Visit Columbus State University's online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and apply to those that you are interested in and feel qualified for . click apply for full job details