The Travelers Companies, Inc.
Cockeysville, Maryland
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary As a Sr. Architect, you will help lead the effort to create the "north star" technology architecture for the Business Insurance Unit of a global, Dow 30 company. This role will have a primary focus on solution delivery for Policy Administration including usage of Commercial Off The Shelf (COTS) products for policy administration systems (i.e. Guidewire, DuckCreek, Majesco, etc.). As a direct report to a Senior Director, Enterprise Architecture and Emerging Technology, you will interface directly with senior technology leaders to transform our current business and technology capabilities and pave the way for best-in-class solutions. You will be a dedicated partner to senior Technology and Business leaders as you define a target state, roadmaps and identify new and emerging technologies that will transform and optimize the business. As an organizational leader, you will humbly serve and inspire a team of high-performing Architects who you will coach, mentor and empower. As a successful candidate, you are a visionary leader with a track record of building high-quality enterprise solutions. You are results-driven and bring strong Architecture and engineering skills and a deep understanding of modern technologies including Cloud-native, APIs, AI and ML. You are a person of high integrity, who believes in challenging the status quo when needed, while always first seeking to understand. You will work within a community of architecture leaders, charged with establishing and evolving a unified architecture vision. Primary Job Duties & Responsibilities Architecture responsibility within a major segment of Technology Architecture in support of a business unit Works with the Senior leadership within Technology and Business to develop architecture priorities and direction to enable business imperatives Displays strong thought leadership in pursuit of modern architecture principals and technology modernization Drives continuous technology transformation to minimize technical debt Create a partnership with Senior Software Engineering Looks for opportunities to capitalize on technology advances through analysis of key industry and technology trends to assess potential impact on the enterprise Defines and leads technology proof of concepts to ensure feasibility of architecture solutions Hands-on prototyping of new technology solutions Partner with Software Engineering to execute proof of technologies Defines target state technology architecture and roadmaps Ensures alignment of IT initiatives with the target state Builds strong partnership with engineering to ensure proper alignment of skills with technology direction Prepares and delivers comprehensive communications to convey architectural direction and how it aligns with enterprise strategy Optimizes talent strategy to ensure proper mix of resources and attracts and recruits best talent Continuously improve efficiency and effectiveness of the architecture Minimum Qualifications High School diploma or equivalent required. 5 years of experience in enterprise, application, and/or information architecture required. 1 year of experience as a technical lead required. Education, Work Experience, & Knowledge Bachelor's in technology related field or equivalent with 5+ years of technology Architecture experience Provided mentorship to architects Organizational and transformational experience in an agile operating model Establishes strategic technology direction and architecture vision for an organization Strong proven Software Engineering experience Developed technology target state, roadmaps that aligned to Short- and Long-term business goals Proven track record of influencing senior leadership Insurance technology experience Strong grasp of value creation and business capability models Innovation and Continuous Improvement Job Specific Technical Skills & Competencies Knowledge and experience with commercial policy administration software Must be passionate about technology transformations Has hands on experience in the last 3 years Executed technology modernization initiatives including migration to cloud native and API Strategy Current deep experience with AWS, APIs, accelerators, DevSecOps Cloud Architecture Certification (AWS, GCP, or Azure) or strong architecture experience on Cloud Good understanding of security Experienced with large scale technology platforms Effectively communicates to diverse technical and nontechnical audiences, including engineers, scrum masters, peer architects, product owners, business owners, senior leaders, etc. Knowledge of multiple development technologies including but not limited to Java, SpringBoot, NodeJS, Angular, React,.NetCore and MongoDB High motivation, self-starting, ability to work with minimal direct supervision, takes ownership Proven ability to create an architecture solution in alignment with the reference architecture. and utilize foundational services to address the quality attributes (non-functional requirements) of the solution Ability to perform as a lead technologist to masterfully assess and design applications, systems solutions, and interfaces for multiple systems Ability to influence teams to a future state while understanding the need to make practical. decisions along the way. Strong ability to create a following amongst a technical group Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 5
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary As a Sr. Architect, you will help lead the effort to create the "north star" technology architecture for the Business Insurance Unit of a global, Dow 30 company. This role will have a primary focus on solution delivery for Policy Administration including usage of Commercial Off The Shelf (COTS) products for policy administration systems (i.e. Guidewire, DuckCreek, Majesco, etc.). As a direct report to a Senior Director, Enterprise Architecture and Emerging Technology, you will interface directly with senior technology leaders to transform our current business and technology capabilities and pave the way for best-in-class solutions. You will be a dedicated partner to senior Technology and Business leaders as you define a target state, roadmaps and identify new and emerging technologies that will transform and optimize the business. As an organizational leader, you will humbly serve and inspire a team of high-performing Architects who you will coach, mentor and empower. As a successful candidate, you are a visionary leader with a track record of building high-quality enterprise solutions. You are results-driven and bring strong Architecture and engineering skills and a deep understanding of modern technologies including Cloud-native, APIs, AI and ML. You are a person of high integrity, who believes in challenging the status quo when needed, while always first seeking to understand. You will work within a community of architecture leaders, charged with establishing and evolving a unified architecture vision. Primary Job Duties & Responsibilities Architecture responsibility within a major segment of Technology Architecture in support of a business unit Works with the Senior leadership within Technology and Business to develop architecture priorities and direction to enable business imperatives Displays strong thought leadership in pursuit of modern architecture principals and technology modernization Drives continuous technology transformation to minimize technical debt Create a partnership with Senior Software Engineering Looks for opportunities to capitalize on technology advances through analysis of key industry and technology trends to assess potential impact on the enterprise Defines and leads technology proof of concepts to ensure feasibility of architecture solutions Hands-on prototyping of new technology solutions Partner with Software Engineering to execute proof of technologies Defines target state technology architecture and roadmaps Ensures alignment of IT initiatives with the target state Builds strong partnership with engineering to ensure proper alignment of skills with technology direction Prepares and delivers comprehensive communications to convey architectural direction and how it aligns with enterprise strategy Optimizes talent strategy to ensure proper mix of resources and attracts and recruits best talent Continuously improve efficiency and effectiveness of the architecture Minimum Qualifications High School diploma or equivalent required. 5 years of experience in enterprise, application, and/or information architecture required. 1 year of experience as a technical lead required. Education, Work Experience, & Knowledge Bachelor's in technology related field or equivalent with 5+ years of technology Architecture experience Provided mentorship to architects Organizational and transformational experience in an agile operating model Establishes strategic technology direction and architecture vision for an organization Strong proven Software Engineering experience Developed technology target state, roadmaps that aligned to Short- and Long-term business goals Proven track record of influencing senior leadership Insurance technology experience Strong grasp of value creation and business capability models Innovation and Continuous Improvement Job Specific Technical Skills & Competencies Knowledge and experience with commercial policy administration software Must be passionate about technology transformations Has hands on experience in the last 3 years Executed technology modernization initiatives including migration to cloud native and API Strategy Current deep experience with AWS, APIs, accelerators, DevSecOps Cloud Architecture Certification (AWS, GCP, or Azure) or strong architecture experience on Cloud Good understanding of security Experienced with large scale technology platforms Effectively communicates to diverse technical and nontechnical audiences, including engineers, scrum masters, peer architects, product owners, business owners, senior leaders, etc. Knowledge of multiple development technologies including but not limited to Java, SpringBoot, NodeJS, Angular, React,.NetCore and MongoDB High motivation, self-starting, ability to work with minimal direct supervision, takes ownership Proven ability to create an architecture solution in alignment with the reference architecture. and utilize foundational services to address the quality attributes (non-functional requirements) of the solution Ability to perform as a lead technologist to masterfully assess and design applications, systems solutions, and interfaces for multiple systems Ability to influence teams to a future state while understanding the need to make practical. decisions along the way. Strong ability to create a following amongst a technical group Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. Experience : 5
Presidio
Presidio is a high-performance organization focused on providing holistic, cohesive Contact Center solutions to growing companies. We specialize in providing organizations with Full Life Cycle services in Contact Center and Unified Communications solutions. Our solutions are focused around Cisco, Amazon, Twilio, Google, and Nuance product lines (to name a few). We are Cisco's #2 Gold vendor partner in the US. Our goal is to provide an exceptional customer experience and superior customer satisfaction. We are dedicated to attracting, retaining and continuously developing and training our engineers and technical staff. Our engineers are empowered with responsibility, autonomy and trust. Our commitment to technical leadership is the foundation of our success. Overview: Presidio is seeking a seasoned, customer-facing Senior Project Manager experienced with managing complex Contact Center projects that meet our requirements in the following areas: Cisco Contact Center Express and Enterprise Cisco Unified Communications Cisco Customer Voice Portal WebEx Contact Center and Contact Center Enterprise Amazon Connect Twilio Flex Google CCAI and Dialogflow Our project management approach is based on industry best practices. This is a great opportunity to work with best-in-class technology, team with engineers with deep expertise in their domains and a passion to deliver quality solutions to our customers that go above and beyond the customer's expectations. This position will report to the national Contact Center team. Major Responsibilities: Manages day-to-day client interaction and expectations for multiple and/or large-scale projects Creation of detailed project plans, status reporting and managing issues/risks/actions Manages scope and mitigates risk across projects Manages Project budget and billing Partners across functional teams to deliver the best possible solution for a client Meet with customers during key phases of the project Continually seeks and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships. Escalation point person for the customer, delivery and other associated Presidio teams and vendor partners. Required Experience Bachelor's degree or equivalent experience and/or military experience 12+ years as a hands-on Project Manager managing technical VAR implementation projects and having customer facing experiences. Project Management experience in Contact Center solutions is required Demonstrated ability to plan, organize and successfully drive projects to meet defined budgets and timelines. Ability to manage multiple projects simultaneously Experience managing project financials and scheduling internal resources Strong verbal, written communication and presentation skills Proficient in MS Project PMP knowledge (certification preferred) ITIL knowledge (certification preferred) Competencies Required: A drive for Achievement and Effort, Attention to Detail, Adaptability/Flexibility, Analytical Thinking, Cooperation, Concern for Others, Dependability, Initiative, Independence, Integrity, Persistence, Self-Control, and Stress Tolerance. Physical Requirements May involve extensive periods of sitting in front of a computer, typing, walking, limited bending, and lifting small boxes. ABOUT PRESIDIO Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for its customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2019, we serve approximately 7,900 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $3.0 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. For more information visit: . Digital Infrastructure: Our Digital Infrastructure solutions help make existing IT infrastructure more efficient, while equipping our clients for a cloud-flexible, mobile-ready, highly secured, insight-driven future. Given the millions of potential configurations across these technologies, our clients rely on our expertise to simplify a highly complex IT landscape, helping to identify and deploy the solutions most appropriate for their business needs. Our Digital Infrastructure solutions scale from workgroup to the largest enterprise requirements. Cloud: We help our clients take cloud strategy and adoption to the next level. Through our advanced cloud solutions practice, combined with Presidio's IT infrastructure expertise, we provide private, hybrid, and multi cloud solutions. By closely aligning our services and solutions with our strategic partners Microsoft Azure™, Amazon Web Services™, Intel ® and VMware™ Presidio offers cloud strategy, architecture and implementation services along with application rationalization and migration across the hybrid and multi-cloud data center environment. In addition, our new and innovative Presidio Cloud Concierge solution provides a foundation for Automation and Self-Services across Clouds to improve productivity and drive increased levels of governance and security. Rather than a "one size fits all" approach, or having to choose between public or private, Presidio tailors a hybrid cloud strategy to meet your unique business requirements. We help our clients accelerate and simplify cloud adoption across the entire IT lifecycle. Security: Our comprehensive security risk methodology gives customers the ability to safeguard their environments and critical business data. This includes continuous threat protection and risk mitigation through the Presidio Cyber Risk Management program, a next generation approach that integrates security strategy, assessments, architecture and remediation, and aligns all of these with organizational goals. Presidio Cyber Risk Management provides clients with a holistic approach for effective security policies and procedures, risk assessment and management, regulatory compliance, incident response, and education and awareness. We use an established risk management methodology and proprietary risk scoring process to provide the IT leader and board of directors with an ongoing view of their organization's risk exposure and remediation path. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances. To read more about discrimination protections under Federal Law, please visit: (Get Acrobat Reader) If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . RECRUITMENT AGENCIES PLEASE NOTE: Agencies Please Note: Agencies may not submit any unsolicited candidate information to any employee of Presidio. Any candidate information received by any employee of Presidio will be considered property of Presidio, unless the submitting agency is an Authorized Vendor who has received a written request to perform recruiting services from a member of Presidio's Talent Acquisition staff. No other Presidio staff member shall be authorized to engage an agency to perform recruiting services. Authorized Vendors have entered into written contracts with Presidio that have been reviewed and executed by the Vice President of Talent Acquisition. Payments will not be made to any agency who is not an Authorized Vendor (nor will they be made to any agency for performing unauthorized services). - provided by Dice
Presidio is a high-performance organization focused on providing holistic, cohesive Contact Center solutions to growing companies. We specialize in providing organizations with Full Life Cycle services in Contact Center and Unified Communications solutions. Our solutions are focused around Cisco, Amazon, Twilio, Google, and Nuance product lines (to name a few). We are Cisco's #2 Gold vendor partner in the US. Our goal is to provide an exceptional customer experience and superior customer satisfaction. We are dedicated to attracting, retaining and continuously developing and training our engineers and technical staff. Our engineers are empowered with responsibility, autonomy and trust. Our commitment to technical leadership is the foundation of our success. Overview: Presidio is seeking a seasoned, customer-facing Senior Project Manager experienced with managing complex Contact Center projects that meet our requirements in the following areas: Cisco Contact Center Express and Enterprise Cisco Unified Communications Cisco Customer Voice Portal WebEx Contact Center and Contact Center Enterprise Amazon Connect Twilio Flex Google CCAI and Dialogflow Our project management approach is based on industry best practices. This is a great opportunity to work with best-in-class technology, team with engineers with deep expertise in their domains and a passion to deliver quality solutions to our customers that go above and beyond the customer's expectations. This position will report to the national Contact Center team. Major Responsibilities: Manages day-to-day client interaction and expectations for multiple and/or large-scale projects Creation of detailed project plans, status reporting and managing issues/risks/actions Manages scope and mitigates risk across projects Manages Project budget and billing Partners across functional teams to deliver the best possible solution for a client Meet with customers during key phases of the project Continually seeks and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships. Escalation point person for the customer, delivery and other associated Presidio teams and vendor partners. Required Experience Bachelor's degree or equivalent experience and/or military experience 12+ years as a hands-on Project Manager managing technical VAR implementation projects and having customer facing experiences. Project Management experience in Contact Center solutions is required Demonstrated ability to plan, organize and successfully drive projects to meet defined budgets and timelines. Ability to manage multiple projects simultaneously Experience managing project financials and scheduling internal resources Strong verbal, written communication and presentation skills Proficient in MS Project PMP knowledge (certification preferred) ITIL knowledge (certification preferred) Competencies Required: A drive for Achievement and Effort, Attention to Detail, Adaptability/Flexibility, Analytical Thinking, Cooperation, Concern for Others, Dependability, Initiative, Independence, Integrity, Persistence, Self-Control, and Stress Tolerance. Physical Requirements May involve extensive periods of sitting in front of a computer, typing, walking, limited bending, and lifting small boxes. ABOUT PRESIDIO Presidio is a leading North American IT solutions provider focused on Digital Infrastructure, Cloud and Security solutions to create agile, secure infrastructure platforms for its customers. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design. By taking the time to deeply understand how our clients define success, we help them harness technology advances, simplify IT complexity and optimize their environments today while enabling future applications, user experiences, and revenue models. As of June 30, 2019, we serve approximately 7,900 middle-market, large, and government organizations across a diverse range of industries. Approximately 2,900 Presidio professionals, including more than 1,600 technical engineers, are based in 60+ offices across the United States in a unique, local delivery model combined with the national scale of a $3.0 billion dollar industry leader. We are passionate about driving results for our clients and delivering the highest quality of service in the industry. For more information visit: . Digital Infrastructure: Our Digital Infrastructure solutions help make existing IT infrastructure more efficient, while equipping our clients for a cloud-flexible, mobile-ready, highly secured, insight-driven future. Given the millions of potential configurations across these technologies, our clients rely on our expertise to simplify a highly complex IT landscape, helping to identify and deploy the solutions most appropriate for their business needs. Our Digital Infrastructure solutions scale from workgroup to the largest enterprise requirements. Cloud: We help our clients take cloud strategy and adoption to the next level. Through our advanced cloud solutions practice, combined with Presidio's IT infrastructure expertise, we provide private, hybrid, and multi cloud solutions. By closely aligning our services and solutions with our strategic partners Microsoft Azure™, Amazon Web Services™, Intel ® and VMware™ Presidio offers cloud strategy, architecture and implementation services along with application rationalization and migration across the hybrid and multi-cloud data center environment. In addition, our new and innovative Presidio Cloud Concierge solution provides a foundation for Automation and Self-Services across Clouds to improve productivity and drive increased levels of governance and security. Rather than a "one size fits all" approach, or having to choose between public or private, Presidio tailors a hybrid cloud strategy to meet your unique business requirements. We help our clients accelerate and simplify cloud adoption across the entire IT lifecycle. Security: Our comprehensive security risk methodology gives customers the ability to safeguard their environments and critical business data. This includes continuous threat protection and risk mitigation through the Presidio Cyber Risk Management program, a next generation approach that integrates security strategy, assessments, architecture and remediation, and aligns all of these with organizational goals. Presidio Cyber Risk Management provides clients with a holistic approach for effective security policies and procedures, risk assessment and management, regulatory compliance, incident response, and education and awareness. We use an established risk management methodology and proprietary risk scoring process to provide the IT leader and board of directors with an ongoing view of their organization's risk exposure and remediation path. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances. To read more about discrimination protections under Federal Law, please visit: (Get Acrobat Reader) If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . RECRUITMENT AGENCIES PLEASE NOTE: Agencies Please Note: Agencies may not submit any unsolicited candidate information to any employee of Presidio. Any candidate information received by any employee of Presidio will be considered property of Presidio, unless the submitting agency is an Authorized Vendor who has received a written request to perform recruiting services from a member of Presidio's Talent Acquisition staff. No other Presidio staff member shall be authorized to engage an agency to perform recruiting services. Authorized Vendors have entered into written contracts with Presidio that have been reviewed and executed by the Vice President of Talent Acquisition. Payments will not be made to any agency who is not an Authorized Vendor (nor will they be made to any agency for performing unauthorized services). - provided by Dice
