Contracts Compliance Manager

Salary range: $70,000.00-$80,000.00 Position expires: 9/19/25 Contracts Compliance Manager - Concessions The purpose of this job is to oversee and manage the compliance and performance of concession programs in alignment with the Airport Concession Disadvantaged Business Enterprise (ACDBE) program. Key responsibilities include but are not limited to: monitoring concessionaire compliance with ACDBE goals and regulations; supervising and directing team members; assigning tasks and projects; providing training and guidance to staff; conducting reviews and audits of concession operations; preparing reports on program performance; and performing other duties as assigned by the Director of Contract Compliance. Position Summary The Concession Compliance Manager is responsible for overseeing compliance operations related to concession contracts, agreements, and regulations. This role ensures that concessionaires meet contractual obligations, regulatory requirements, and organizational standards. The Manager leads a team of compliance officers, coordinates audits, and acts as the primary liaison between concessionaires, regulatory authorities, and organizational leadership. Essential Duties and Responsibilities: The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Key Responsibilities: Leadership and Team Management Supervise, train, and evaluate a team of compliance specialists. Develop and implement processes to ensure effective compliance monitoring and reporting. Foster a collaborative and accountable work environment. Compliance Program Oversight Develop and enforce policies and procedures to ensure concessionaires comply with all applicable laws, regulations, and contractual obligations. Monitor concession agreements for performance, quality, and adherence to terms. Conduct regular site visits and audits to ensure operational compliance. Stakeholder Engagement Serve as the primary point of contact for concessionaires regarding compliance matters. Collaborate with internal departments, including legal, finance, and operations, to address compliance issues. Facilitate regular meetings with concessionaires and internal stakeholders to communicate expectations and address concerns. Auditing and Reporting Oversee financial and operational audits of concessionaires to ensure compliance with revenue-sharing agreements. Analyze audit results and prepare detailed reports with actionable recommendations. Regulatory and Risk Management Ensure compliance with federal, state, and local regulations. Identify and mitigate risks related to non-compliance through proactive measures and corrective action plans. Stay updated on industry trends and changes in regulatory requirements. Program Development and Improvement Implement strategies to improve the efficiency and effectiveness of compliance monitoring. Develop training programs for team members and concessionaires to promote compliance awareness. Drive initiatives to enhance concession operations and customer satisfaction. Planning and Organizing: Organizes and prioritizes daily work assignments; works to meet tile goals and objectives of tile department. Plans and organizes all aspects of tile contract compliance process. Coordinates and directs weekly meetings with certification staff. Qualifications Knowledge, Skills, and Abilities: Knowledge of the principles, practices and procedures of the City and the operations and functions of the Contract Compliance and Concession Departments. Knowledge of management, human resource, personnel. and financial practices, policies and procedures as necessary in the completion of daily responsibilities. Develop and administer policies, procedures, plans and activities and to monitor performance of subordinates against measured established goals. Develop and administer operations and staff plans and objectives for the expedience and effectiveness of specific duties of the city. The ability to comprehend, interpret, and apply regulations, procedures, and related information. Strong understanding of contract compliance, auditing principles, and regulatory standards. Proficiency in Microsoft Office Suite and compliance management tools. Exceptional leadership, organizational, and problem-solving skills. Strong communication and interpersonal skills, with the ability to manage diverse stakeholders. Ability to handle sensitive information with integrity and discretion. Education: Minimum Training and Experience Required to Perform Essential Job Functions bachelor's degree in business, Public Administration or related field required, master's degree preferred; six years of progressively responsible management experience in contract compliance, especially related to minority business; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Supervisory experience is required. Experience: Minimum of 3-5 years of experience in contract compliance, auditing, or a related field. Experience in concession operations or government contracting is preferred. Licenses and Certifications: Certification in Contract Compliance or related field (e.g., Certified Compliance & Ethics Professional) is a plus.