Peckham Industries Location: Hudson Falls, NY Pay Range: $90,000.00 - $110,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. Position Description Job Summary: As an Infrastructure Engineer, you will be expected to demonstrate professional expertise in designing, building, and supporting enterprise IT environments. You should possess in-depth knowledge of managing and supporting Microsoft Azure, SonicWALL/Fortinet firewalls, and Windows Server. Additionally, you will be responsible for automating tasks using PowerShell and Python. You will be a part of a team of three engineers responsible for supporting cloud environments, server systems, and network infrastructure. You will also provide second and third-level support to the help desk, ensuring seamless IT operations. This role requires strong documentation practices and effective communication across the organization. Essential Functions: 1. Mastery . Provide technical expertise at the highest level, developing strategies and directions for network solutions utilizing current and emerging technologies. Translate business requirements into effective network or process designs. 2. Responsible for high- and low-level network planning, design, and optimization. Develop, implement, and enforce corporate policies, standards, and guidelines that are aligned with the company's strategic business objectives as they pertain to the corporate network. 3. Innovation. Plan and recommend network hardware, systems management software, and architecture. 4. Build, configure, and maintain network switches, routers, access points, and various voice appliances. 5. Monitor network performance, ensuring capacity planning is conducted, and proactively assess and recommend improvements. Employ continuous improvement techniques to maximize the performance, security, and availability of the network infrastructure. 6. Ownership and caring. Ensure that the network environment maintains appropriate recovery protocols and addresses redundancy issues. 7. Effectively prioritize network faults, diagnose and resolve issues promptly, and maintain composure under pressure from various impacted business groups. 8. Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments. 9. Communication. Coordinate with sites to facilitate technician training for new hardware. Responsible for the daily monitoring and management of IP network appliances. 10. Develops and follows procedures to handle network fault events. Perform system-wide/cross-functional team management. 11. Plan and manage small to large-scale projects. Maintain all documentation regarding network infrastructure. Responsible for solving highly technical and complex network-related issues. Position Requirements Requirements, Education, and Experience: 1. Proficient in Microsoft Windows, Apple, and Linux operating systems. 2. Strong knowledge of networking, specifically HPE/Aruba switches and Fortinet firewalls. 3. Familiarity with Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzer is a plus. 4. Expertise in Azure Cloud networking and server components. 5. Strong understanding of Microsoft Office 365 and complementary solutions. 6. Solid grasp of network standards and best practices. 7. Practical experience with PowerShell scripting to automate tasks and processes. 8. Fundamental networking knowledge, including TCP/IP, firewalls, and network routing. 9. Experience with VoIP systems, specifically Sangoma VoIP Telephony, is a plus. 10. Ability to assess the risks of network maintenance outages and understand the consequences of such actions. 11. Commitment to staying updated on technological changes and advancements in IT infrastructure. 12. Strong written and verbal communication skills. 13. Effective collaboration within a team environment. 14. Solid understanding of IT ticketing systems, their functionality, and the importance of daily ticket updates. 15. As a senior IT role, you will be expected to train and mentor other IT staff in your areas of expertise. 16. Bachelor's degree in Computer Science, Engineering, or a related technical/business discipline (or equivalent experience). 17. Minimum of 5 years of quality technical experience (or 10 years of directly related experience for non-degree holders). 18. Microsoft 365 Certified: Fundamentals (MS-900) 19. Microsoft Certified: Azure Fundamentals (AZ-900) 20. Microsoft AZ-104 (or to be acquired within six months of hiring) 21. Fortinet FortiGate Security- NSE 4 (or to be acquired within one year of hiring) 22. Fortinet FortiManager - NSE 5 (or to be acquired within one year of hiring) 23. Must be authorized to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position may require some travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. It requires the ability to sit at a desk and also involves frequent walking, bending, or standing, as necessary. In addition, this position requires the ability to lift 25 lbs. or more and requires pulling, bending, kneeling, squatting, climbing, walking, and reaching. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 00 Yearly Salary PI84faa169bcb3-7058
09/14/2025
Full time
Peckham Industries Location: Hudson Falls, NY Pay Range: $90,000.00 - $110,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. Position Description Job Summary: As an Infrastructure Engineer, you will be expected to demonstrate professional expertise in designing, building, and supporting enterprise IT environments. You should possess in-depth knowledge of managing and supporting Microsoft Azure, SonicWALL/Fortinet firewalls, and Windows Server. Additionally, you will be responsible for automating tasks using PowerShell and Python. You will be a part of a team of three engineers responsible for supporting cloud environments, server systems, and network infrastructure. You will also provide second and third-level support to the help desk, ensuring seamless IT operations. This role requires strong documentation practices and effective communication across the organization. Essential Functions: 1. Mastery . Provide technical expertise at the highest level, developing strategies and directions for network solutions utilizing current and emerging technologies. Translate business requirements into effective network or process designs. 2. Responsible for high- and low-level network planning, design, and optimization. Develop, implement, and enforce corporate policies, standards, and guidelines that are aligned with the company's strategic business objectives as they pertain to the corporate network. 3. Innovation. Plan and recommend network hardware, systems management software, and architecture. 4. Build, configure, and maintain network switches, routers, access points, and various voice appliances. 5. Monitor network performance, ensuring capacity planning is conducted, and proactively assess and recommend improvements. Employ continuous improvement techniques to maximize the performance, security, and availability of the network infrastructure. 6. Ownership and caring. Ensure that the network environment maintains appropriate recovery protocols and addresses redundancy issues. 7. Effectively prioritize network faults, diagnose and resolve issues promptly, and maintain composure under pressure from various impacted business groups. 8. Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments. 9. Communication. Coordinate with sites to facilitate technician training for new hardware. Responsible for the daily monitoring and management of IP network appliances. 10. Develops and follows procedures to handle network fault events. Perform system-wide/cross-functional team management. 11. Plan and manage small to large-scale projects. Maintain all documentation regarding network infrastructure. Responsible for solving highly technical and complex network-related issues. Position Requirements Requirements, Education, and Experience: 1. Proficient in Microsoft Windows, Apple, and Linux operating systems. 2. Strong knowledge of networking, specifically HPE/Aruba switches and Fortinet firewalls. 3. Familiarity with Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzer is a plus. 4. Expertise in Azure Cloud networking and server components. 5. Strong understanding of Microsoft Office 365 and complementary solutions. 6. Solid grasp of network standards and best practices. 7. Practical experience with PowerShell scripting to automate tasks and processes. 8. Fundamental networking knowledge, including TCP/IP, firewalls, and network routing. 9. Experience with VoIP systems, specifically Sangoma VoIP Telephony, is a plus. 10. Ability to assess the risks of network maintenance outages and understand the consequences of such actions. 11. Commitment to staying updated on technological changes and advancements in IT infrastructure. 12. Strong written and verbal communication skills. 13. Effective collaboration within a team environment. 14. Solid understanding of IT ticketing systems, their functionality, and the importance of daily ticket updates. 15. As a senior IT role, you will be expected to train and mentor other IT staff in your areas of expertise. 16. Bachelor's degree in Computer Science, Engineering, or a related technical/business discipline (or equivalent experience). 17. Minimum of 5 years of quality technical experience (or 10 years of directly related experience for non-degree holders). 18. Microsoft 365 Certified: Fundamentals (MS-900) 19. Microsoft Certified: Azure Fundamentals (AZ-900) 20. Microsoft AZ-104 (or to be acquired within six months of hiring) 21. Fortinet FortiGate Security- NSE 4 (or to be acquired within one year of hiring) 22. Fortinet FortiManager - NSE 5 (or to be acquired within one year of hiring) 23. Must be authorized to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position may require some travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. It requires the ability to sit at a desk and also involves frequent walking, bending, or standing, as necessary. In addition, this position requires the ability to lift 25 lbs. or more and requires pulling, bending, kneeling, squatting, climbing, walking, and reaching. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 00 Yearly Salary PI84faa169bcb3-7058
Instructor - Human Resources Development Fox Valley Technical College Job Category Regular Faculty FVTC Worksite Appleton Main Campus Hours Per Week 40 Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Job Description Summary Instructors are responsible for the facilitation of student learning and the on-going development of curriculum that meets the needs of students and employers utilizing instructional strategies that promote student success. 38-Week Contract Job Description Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned. Learning Facilitation - Foster student learning by developing appropriate instructional strategies to meet diverse student needs and support student engagement. Create learning experiences that integrate instructional technologies to maximize student success and multiple delivery methodologies such as hybrid, in-person, virtual, and on-line course delivery. Assessment - Assess student learning and provide regular feedback to help students be successful. Use data to measure quality outcomes related to student persistence, retention, completion rate, course success, and learning and to design improvement strategies based on the evidence. Curriculum Development - Develop and continually revise curriculum and instructional materials that are competency-based, current, consistent with employer expectations, and aligned with the college policy on level of required documentation to successfully prepare graduates for their chosen career fields. Classroom Management - Fulfill assigned schedule, maintain accurate student attendance and grade records, maintain instructional environment with emphasis on safety, housekeeping, and equipment security, and ensure opportunities for student/engagement evaluation. Ensure course materials (including textbooks) are available to students. Team Participation - Support the college by engaging in division, department and team activities, and meetings including planning, development, and budgeting, and staying current with internal and external changes and initiatives. Business & Community Engagement - Build and maintain ongoing relationships with community, industry, and clinical partners by participating in advisory committees, external meetings, business visits, and community groups Collaborate with staff to recruit students, participate in recruitment events, and proactively promote the College and our programs. Student Success & Support - Serve as an advocate for students and engage in activities that help students reach their goals by collaborating with Student Services staff to retain students, close achievement gaps, and help all students be successful. Advise students regarding class schedules, career information, internships, and other program-related information. Professional Development - Continually improve knowledge and skills in emerging trends, current occupational practices, and teaching through professional development activities, networking with regional industry leaders, and the integration of new techniques and technology. Maintain Faculty Quality Assurance System requirements and licensure required to maintain individual and program accreditation. Minimum Qualifications Education and/or Experience Requirements: Bachelor's degree in a related field is required. Three years of human resource generalist experience with at least one of the years being in the past three years required. Teaching or training experience is preferred. Ability to plan, organize, instruct, and facilitate quality education programs, including development of relevant curriculum. Upon hire, must maintain Faculty Quality Assurance System requirements and licensure required by other agencies to maintain individual and program accreditation, if applicable. Licenses, Certifications, and Other Requirements: PHR or SPHR preferred. Teaching or training experience preferred. Proficiency utilizing learning management systems. Strong verbal communication skills. Adapt quickly to changing demands, assignments, and circumstances to meet student needs. Communicate effectively and professionally with various audiences. Engage in continuous improvement in the quality of instruction by embracing innovative methodologies, techniques, and delivery methods. Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge. Physical Requirements Sitting: This role requires extended periods of sitting while performing tasks and utilizing computer systems. Mobility: While much of the work is desk-based, occasional mobility may be necessary for attending meetings, office tours, or events within the workplace. Lifting and Carrying: The role requires occasional/continuous lifting and carrying of light to moderate items (10lbs estimate). Fine Motor Skills: This role may need precise hand movements or manual dexterity for activities such as writing on a whiteboard, demonstrating experiments, or using instructional technology like computers. Repetitive Motions: Capacity to perform repetitive motions, such as typing, without discomfort or injury. Communication: Clear verbal and written communication skills are essential for interacting with employees, candidates, and stakeholders, both in-person and through electronic means. Travel: Instructor position may require off-site teaching, fieldwork, or travel for professional development. Work Environment Work will be completed in a hybrid environment, both in person and virtually. Work environment may change based upon college needs. EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Pay: $81,300.00 - $95,600.00 Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid sick leave, holidays, and bereavement leave. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, cafe, printing services, Trilogy Salon & Spa, and more. Will accept applications on an ongoing basis. Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities. For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - (Affirmative Action), (sex-based discrimination or harassment), or Dan Squires - (Disability related discrimination). To apply, please visit: . click apply for full job details
09/14/2025
Full time
Instructor - Human Resources Development Fox Valley Technical College Job Category Regular Faculty FVTC Worksite Appleton Main Campus Hours Per Week 40 Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Job Description Summary Instructors are responsible for the facilitation of student learning and the on-going development of curriculum that meets the needs of students and employers utilizing instructional strategies that promote student success. 38-Week Contract Job Description Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned. Learning Facilitation - Foster student learning by developing appropriate instructional strategies to meet diverse student needs and support student engagement. Create learning experiences that integrate instructional technologies to maximize student success and multiple delivery methodologies such as hybrid, in-person, virtual, and on-line course delivery. Assessment - Assess student learning and provide regular feedback to help students be successful. Use data to measure quality outcomes related to student persistence, retention, completion rate, course success, and learning and to design improvement strategies based on the evidence. Curriculum Development - Develop and continually revise curriculum and instructional materials that are competency-based, current, consistent with employer expectations, and aligned with the college policy on level of required documentation to successfully prepare graduates for their chosen career fields. Classroom Management - Fulfill assigned schedule, maintain accurate student attendance and grade records, maintain instructional environment with emphasis on safety, housekeeping, and equipment security, and ensure opportunities for student/engagement evaluation. Ensure course materials (including textbooks) are available to students. Team Participation - Support the college by engaging in division, department and team activities, and meetings including planning, development, and budgeting, and staying current with internal and external changes and initiatives. Business & Community Engagement - Build and maintain ongoing relationships with community, industry, and clinical partners by participating in advisory committees, external meetings, business visits, and community groups Collaborate with staff to recruit students, participate in recruitment events, and proactively promote the College and our programs. Student Success & Support - Serve as an advocate for students and engage in activities that help students reach their goals by collaborating with Student Services staff to retain students, close achievement gaps, and help all students be successful. Advise students regarding class schedules, career information, internships, and other program-related information. Professional Development - Continually improve knowledge and skills in emerging trends, current occupational practices, and teaching through professional development activities, networking with regional industry leaders, and the integration of new techniques and technology. Maintain Faculty Quality Assurance System requirements and licensure required to maintain individual and program accreditation. Minimum Qualifications Education and/or Experience Requirements: Bachelor's degree in a related field is required. Three years of human resource generalist experience with at least one of the years being in the past three years required. Teaching or training experience is preferred. Ability to plan, organize, instruct, and facilitate quality education programs, including development of relevant curriculum. Upon hire, must maintain Faculty Quality Assurance System requirements and licensure required by other agencies to maintain individual and program accreditation, if applicable. Licenses, Certifications, and Other Requirements: PHR or SPHR preferred. Teaching or training experience preferred. Proficiency utilizing learning management systems. Strong verbal communication skills. Adapt quickly to changing demands, assignments, and circumstances to meet student needs. Communicate effectively and professionally with various audiences. Engage in continuous improvement in the quality of instruction by embracing innovative methodologies, techniques, and delivery methods. Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge. Physical Requirements Sitting: This role requires extended periods of sitting while performing tasks and utilizing computer systems. Mobility: While much of the work is desk-based, occasional mobility may be necessary for attending meetings, office tours, or events within the workplace. Lifting and Carrying: The role requires occasional/continuous lifting and carrying of light to moderate items (10lbs estimate). Fine Motor Skills: This role may need precise hand movements or manual dexterity for activities such as writing on a whiteboard, demonstrating experiments, or using instructional technology like computers. Repetitive Motions: Capacity to perform repetitive motions, such as typing, without discomfort or injury. Communication: Clear verbal and written communication skills are essential for interacting with employees, candidates, and stakeholders, both in-person and through electronic means. Travel: Instructor position may require off-site teaching, fieldwork, or travel for professional development. Work Environment Work will be completed in a hybrid environment, both in person and virtually. Work environment may change based upon college needs. EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Pay: $81,300.00 - $95,600.00 Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid sick leave, holidays, and bereavement leave. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, cafe, printing services, Trilogy Salon & Spa, and more. Will accept applications on an ongoing basis. Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities. For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - (Affirmative Action), (sex-based discrimination or harassment), or Dan Squires - (Disability related discrimination). To apply, please visit: . click apply for full job details
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
09/14/2025
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Description: FastBridge Fiber is changing the way communities connect. We're not just another internet provider-we're a modern, fiber-optic powerhouse delivering lightning-fast, ultra-reliable internet service directly to homes and businesses over our brand-new, state-of-the-art fiber network. We've assembled an amazing team of talented people who love building meaningful, impactful, and fun things together. Joining us now means more than just a job; it's an opportunity to shape your career path and accelerate your growth as we continue to expand. We thrive on collaboration, innovation, and keeping things refreshingly simple. Our culture is built around smart, agile, and passionate team members who love tackling challenges, celebrating wins, and supporting each other's success. We're excited to see how your talents, creativity, and energy will help shape our future. About the Opportunity Are you energized by new places, new people, and a role that keeps you out from behind a desk? We're looking for a Producing Lead - Direct Sales Associate to be both a leader and a top-performing field sales professional. You'll work side-by-side with your sales team, actively engaging residents in the field (door-to-door), educating them on the benefits of fiber internet, and helping them get connected. In addition to your own sales responsibilities, you'll assist in leading the team-coaching, motivating, and setting the pace and standards for success in your region. This is a hands-on, field-based role where your leadership and sales skills will directly contribute to the growth of FastBridge in your market. Responsibilities: Actively generate new customer sign-ups through canvassing (door-to-door) using a consultative sales strategy. This includes hanging door hangers and distributing other marketing materials. Serve as an in-field leader and example-setter by consistently hitting sales goals. Assist in leading and motivating a team of Direct Sales Associates-supporting their development, providing on-the-spot coaching, and helping manage daily operations in the region. Represent the FastBridge Fiber brand with enthusiasm and professionalism in every customer interaction. Deliver clear, compelling pitches about our fiber service, pricing plans, and benefits. Drive grassroots engagement by building rapport within the community and identifying local opportunities for outreach and events. Required participation in local community events, pop-up events, guerrilla marketing tactics, and marketing programs to drive awareness of FastBridge Fiber, and grow our customer base. Help onboard and mentor new team members as needed. Provide feedback to management on team performance, local challenges, and customer needs. Requirements: Qualifications: Proven success in direct sales or field sales roles; leadership or mentoring experience preferred. Highly self-motivated with a competitive spirit and a passion for helping others succeed. Strong interpersonal and communication skills-you enjoy connecting with people face-to-face. Must be comfortable working outdoors, walking neighborhoods, and standing for extended periods. A collaborative mindset-you're as focused on team wins as personal success. Valid driver's license and reliable transportation. Must be able and willing to travel between markets within the region. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. What we offer: Base salary + uncapped commission. Leadership development opportunities and a clear path to career growth. Paid training, branded gear, tools, and sales support. Dynamic, supportive team culture-work hard, have fun, win together. Employee discount on FastBridge Fiber internet service. We provide a comprehensive benefits package: Medical, dental, and vision benefits. Salary, plus uncapped commissions! Paid Time Off (PTO) and paid holidays. 401(k) savings plan. Ready to level up? Join FastBridge Fiber and help us build something extraordinary. Apply today and let's connect! Want to know more about us? Go to Compensation details: 22-22 Hourly Wage PIfb304120ba32-0289
09/13/2025
Full time
Description: FastBridge Fiber is changing the way communities connect. We're not just another internet provider-we're a modern, fiber-optic powerhouse delivering lightning-fast, ultra-reliable internet service directly to homes and businesses over our brand-new, state-of-the-art fiber network. We've assembled an amazing team of talented people who love building meaningful, impactful, and fun things together. Joining us now means more than just a job; it's an opportunity to shape your career path and accelerate your growth as we continue to expand. We thrive on collaboration, innovation, and keeping things refreshingly simple. Our culture is built around smart, agile, and passionate team members who love tackling challenges, celebrating wins, and supporting each other's success. We're excited to see how your talents, creativity, and energy will help shape our future. About the Opportunity Are you energized by new places, new people, and a role that keeps you out from behind a desk? We're looking for a Producing Lead - Direct Sales Associate to be both a leader and a top-performing field sales professional. You'll work side-by-side with your sales team, actively engaging residents in the field (door-to-door), educating them on the benefits of fiber internet, and helping them get connected. In addition to your own sales responsibilities, you'll assist in leading the team-coaching, motivating, and setting the pace and standards for success in your region. This is a hands-on, field-based role where your leadership and sales skills will directly contribute to the growth of FastBridge in your market. Responsibilities: Actively generate new customer sign-ups through canvassing (door-to-door) using a consultative sales strategy. This includes hanging door hangers and distributing other marketing materials. Serve as an in-field leader and example-setter by consistently hitting sales goals. Assist in leading and motivating a team of Direct Sales Associates-supporting their development, providing on-the-spot coaching, and helping manage daily operations in the region. Represent the FastBridge Fiber brand with enthusiasm and professionalism in every customer interaction. Deliver clear, compelling pitches about our fiber service, pricing plans, and benefits. Drive grassroots engagement by building rapport within the community and identifying local opportunities for outreach and events. Required participation in local community events, pop-up events, guerrilla marketing tactics, and marketing programs to drive awareness of FastBridge Fiber, and grow our customer base. Help onboard and mentor new team members as needed. Provide feedback to management on team performance, local challenges, and customer needs. Requirements: Qualifications: Proven success in direct sales or field sales roles; leadership or mentoring experience preferred. Highly self-motivated with a competitive spirit and a passion for helping others succeed. Strong interpersonal and communication skills-you enjoy connecting with people face-to-face. Must be comfortable working outdoors, walking neighborhoods, and standing for extended periods. A collaborative mindset-you're as focused on team wins as personal success. Valid driver's license and reliable transportation. Must be able and willing to travel between markets within the region. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. What we offer: Base salary + uncapped commission. Leadership development opportunities and a clear path to career growth. Paid training, branded gear, tools, and sales support. Dynamic, supportive team culture-work hard, have fun, win together. Employee discount on FastBridge Fiber internet service. We provide a comprehensive benefits package: Medical, dental, and vision benefits. Salary, plus uncapped commissions! Paid Time Off (PTO) and paid holidays. 401(k) savings plan. Ready to level up? Join FastBridge Fiber and help us build something extraordinary. Apply today and let's connect! Want to know more about us? Go to Compensation details: 22-22 Hourly Wage PIfb304120ba32-0289
Are you a process-driven problem solver who loves keeping operations running like a well-oiled machine? Our growing Managed Service Provider (MSP) is looking for an Operations Specialist / Office Manager to be the glue that holds our team together as we scale. We support small businesses in the Greater Philadelphia and Atlanta markets with IT solutions that include helpdesk support, network administration, Microsoft 365, Google Workspace, cybersecurity, and more. As we grow toward 25-30 employees, we need a detail-oriented operations leader who thrives on organization, accountability, and continuous improvement. If that resonates, you'll fit right in. What You'll Do Manage day-to-day office operations, vendor relationships, and client contracts Own the billing process (monthly recurring, hourly, and project-based) using Autotask PSA, QuickBooks, and ConnectBooster Track projects, deadlines, and workflows to keep the team on schedule Support leadership with reporting, meeting preparation, and process improvement initiatives Partner with our accountant on bookkeeping and reconciliation Keep internal systems, records, and data clean, accurate, and up to date Foster a reliable, positive, and efficient environment across the team What We're Looking For 3-5+ years of operations, office management, or admin leadership experience within an MSP or IT services company Familiarity with PSA/RMM tools (Autotask, Datto, etc.) and MSP billing models Proficiency with QuickBooks and ConnectBooster (or similar) A strong sense of organization, detail, and follow-through Clear, direct communication skills and a collaborative mindset Comfortable working closely with leadership and supporting a technical team Bachelor's degree or equivalent experience preferred Why Join Us? Be the operational backbone of a growing MSP Help shape processes and systems as we scale Join a close-knit, values-driven team that believes in honesty, relationships, results, and a little fun Competitive salary, benefits, and opportunities for growth If you thrive on structure, love supporting high-performing teams, and want to make a real impact on a growing business, we'd love to hear from you. Apply today!
09/13/2025
Full time
Are you a process-driven problem solver who loves keeping operations running like a well-oiled machine? Our growing Managed Service Provider (MSP) is looking for an Operations Specialist / Office Manager to be the glue that holds our team together as we scale. We support small businesses in the Greater Philadelphia and Atlanta markets with IT solutions that include helpdesk support, network administration, Microsoft 365, Google Workspace, cybersecurity, and more. As we grow toward 25-30 employees, we need a detail-oriented operations leader who thrives on organization, accountability, and continuous improvement. If that resonates, you'll fit right in. What You'll Do Manage day-to-day office operations, vendor relationships, and client contracts Own the billing process (monthly recurring, hourly, and project-based) using Autotask PSA, QuickBooks, and ConnectBooster Track projects, deadlines, and workflows to keep the team on schedule Support leadership with reporting, meeting preparation, and process improvement initiatives Partner with our accountant on bookkeeping and reconciliation Keep internal systems, records, and data clean, accurate, and up to date Foster a reliable, positive, and efficient environment across the team What We're Looking For 3-5+ years of operations, office management, or admin leadership experience within an MSP or IT services company Familiarity with PSA/RMM tools (Autotask, Datto, etc.) and MSP billing models Proficiency with QuickBooks and ConnectBooster (or similar) A strong sense of organization, detail, and follow-through Clear, direct communication skills and a collaborative mindset Comfortable working closely with leadership and supporting a technical team Bachelor's degree or equivalent experience preferred Why Join Us? Be the operational backbone of a growing MSP Help shape processes and systems as we scale Join a close-knit, values-driven team that believes in honesty, relationships, results, and a little fun Competitive salary, benefits, and opportunities for growth If you thrive on structure, love supporting high-performing teams, and want to make a real impact on a growing business, we'd love to hear from you. Apply today!
Security Sensitive Statement: This position is security sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. Position Title: ERP System Support Specialist Position Number: LSCO Position Posting Number: P Start Date: 07/07/2025 Special Instructions To Applicants: Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment. Resume and Cover Letter is required. Unofficial transcripts required prior to campus interview, official transcripts required upon hire. Your application for the position will not be complete until you receive an online confirmation number at the end of the of the process of applying for a position. In compliance with House Bill 558 passed during the 76th Legislative session, Lamar State College-Port Arthur requires that all male U.S. citizens from 18 to 26 years of age provide proof of registration with the Selective System or exemption from such registration, prior to employment. If you have questions, please contact the Human Resources Office at or . LSCPA's Annual Security and Fire Safety Report is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC 1092(f), 34 CFR 668.46). Lamar State College-Port Arthur is an E-Verify Employer. EEO/AA EEO Statement: Lamar State College Port Arthur is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including and as it pertains to pregnancy and wages), national origin, disability, age, genetic information, protected veteran status, and/or retaliation. Job Summary: The ERP System Support Specialist's responsibilities include, but are not limited to, SQL report writing, assisting in the implementation, configuration, maintenance, monitoring, and support of integrated ERP enterprise applications. The position works under general supervision with moderate latitude for the use of initiative and independent judgment. This is an exempt, staff position reporting to the Director of Enterprise Applications. This position will be paid by LSCO and will work mostly on the LSCO campus in Orange, TX. Minimum Qualifications: Bachelor's degree in information systems, computer science or related area with two years of experience OR a related associate degree with three years of experience. Knowledge of Windows and UNIX operating systems Knowledge of networking Knowledge of SFTP and SSH Knowledge of SSO Knowledge of VPN Excellent customer service skills Ability to work in a fast-paced environment with changing priorities Preferred Qualifications: Experience with Ellucian Banner and related applications Experience with UC4 Automic job scheduler Experience with Evisions applications Experience with UNIX and/or PowerShell scripting Experience with Oracle SQL Experience with using a help desk ticketing application SALARY : 55,000-58,000 Essential Job Functions: Receive and work incidents and service requests submitted by users for multiple applications Essential Job Functions: Work on projects as designated by the Director of Enterprise Applications or as needed with other departments Essential Job Functions: Configure, maintain, and support multiple applications Essential Job Functions: Assign application security for multiple applications Essential Job Functions: Assign application security for multiple applications Essential Job Functions: Work with third party vendors on configuration, integration, and data issues Essential Job Functions: Configure Banner printers Essential Job Functions: May be required to travel to work related conferences, in and out of state Essential Job Functions: Performs other related tasks, as needed Essential Job Functions: Supported Applications include: Banner Self Service Banner DegreeWorks Argos FormFusion Intellecheck MAPS Operational Data Store (ODS) Banner Document Management (Xtender) Ellucian Experience Ellucian Ethos - Integration and Data Access Banner Access Management Ellucian Solution Manager UC4 Automic Axiom EDI Smart Starfish Parchment and E-transcripts TouchNet USAS MediCat National Student Clearinghouse Innosoft Fusion Tipasa
09/13/2025
Full time
Security Sensitive Statement: This position is security sensitive and subject to Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. Position Title: ERP System Support Specialist Position Number: LSCO Position Posting Number: P Start Date: 07/07/2025 Special Instructions To Applicants: Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment. Resume and Cover Letter is required. Unofficial transcripts required prior to campus interview, official transcripts required upon hire. Your application for the position will not be complete until you receive an online confirmation number at the end of the of the process of applying for a position. In compliance with House Bill 558 passed during the 76th Legislative session, Lamar State College-Port Arthur requires that all male U.S. citizens from 18 to 26 years of age provide proof of registration with the Selective System or exemption from such registration, prior to employment. If you have questions, please contact the Human Resources Office at or . LSCPA's Annual Security and Fire Safety Report is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC 1092(f), 34 CFR 668.46). Lamar State College-Port Arthur is an E-Verify Employer. EEO/AA EEO Statement: Lamar State College Port Arthur is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including and as it pertains to pregnancy and wages), national origin, disability, age, genetic information, protected veteran status, and/or retaliation. Job Summary: The ERP System Support Specialist's responsibilities include, but are not limited to, SQL report writing, assisting in the implementation, configuration, maintenance, monitoring, and support of integrated ERP enterprise applications. The position works under general supervision with moderate latitude for the use of initiative and independent judgment. This is an exempt, staff position reporting to the Director of Enterprise Applications. This position will be paid by LSCO and will work mostly on the LSCO campus in Orange, TX. Minimum Qualifications: Bachelor's degree in information systems, computer science or related area with two years of experience OR a related associate degree with three years of experience. Knowledge of Windows and UNIX operating systems Knowledge of networking Knowledge of SFTP and SSH Knowledge of SSO Knowledge of VPN Excellent customer service skills Ability to work in a fast-paced environment with changing priorities Preferred Qualifications: Experience with Ellucian Banner and related applications Experience with UC4 Automic job scheduler Experience with Evisions applications Experience with UNIX and/or PowerShell scripting Experience with Oracle SQL Experience with using a help desk ticketing application SALARY : 55,000-58,000 Essential Job Functions: Receive and work incidents and service requests submitted by users for multiple applications Essential Job Functions: Work on projects as designated by the Director of Enterprise Applications or as needed with other departments Essential Job Functions: Configure, maintain, and support multiple applications Essential Job Functions: Assign application security for multiple applications Essential Job Functions: Assign application security for multiple applications Essential Job Functions: Work with third party vendors on configuration, integration, and data issues Essential Job Functions: Configure Banner printers Essential Job Functions: May be required to travel to work related conferences, in and out of state Essential Job Functions: Performs other related tasks, as needed Essential Job Functions: Supported Applications include: Banner Self Service Banner DegreeWorks Argos FormFusion Intellecheck MAPS Operational Data Store (ODS) Banner Document Management (Xtender) Ellucian Experience Ellucian Ethos - Integration and Data Access Banner Access Management Ellucian Solution Manager UC4 Automic Axiom EDI Smart Starfish Parchment and E-transcripts TouchNet USAS MediCat National Student Clearinghouse Innosoft Fusion Tipasa
Grimmer Technology and Operations Inc (GTOi)
Walla Walla, Washington
Want to work with incredibly dynamic teammates that come together to form an exceptionally top-notch team? Come join GTOi today! Secret Clearance required. Salary: $57-63k/yr, Full Benefits including: 80 hrs PTO, 11 Paid Holidays, Medical/Dental/Vision, ST/LT/Life Insurance, 5% SEP IRA contribution, $5k Education Allowance annually, and Relocation Reimbursement up to $3k. We are offering a $500 referral bonus and a $500 hiring bonus. We are looking for a Senior Computer Support Specialist to provide technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages including printing, installation, productivity applications, electronic mail, and operating systems for the US Army Corps of Engineers (USACE) under the Revolutionary Information Technology Services (RITS) contract. Why should you join the Government Services USACE team? USACE has a diverse mission supporting vital services throughout the U.S. and operations worldwide. USACE is mostly known for their support of water ways (locks, levees, dams, canals) but they are also involved in a wide variety of support for the DoD and other civil engineering projects. USACE offers a large network connecting over 1,500 locations, operates two data centers, and supports approximately 37,000 USACE customers working and building infrastructure throughout the world in support of the USACE mission. RITS provides an opportunity to deliver a revolutionary approach for IT services, to move additional IT services to the cloud, and streamline end user support and services, while building and maintaining state of the art solutions. What will you be doing? Supports USACE on-site providing second-tier support to end-users for PC, server, mainframe applications and hardware. Handles problems that the first-tier help desk support is unable to resolve. Provides resolution and/or escalates to next tier for assistance. Updates and maintains a knowledge base for investigating, diagnosing, and resolving incidents as applicable. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and high level of technical skill in field of expertise. Responsibilities: • Perform technical, operational, and training support to for desktop hardware and software packages. • Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. • Troubleshoot printer, computer, and peripheral incidents, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. • Identify, log and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system. • Escalate more complex problems to Senior Level. • Provide expert technical knowledge. • Maintain currency and high level of technical skill in field of expertise. Requirements: • Interim Secret Clearance required prior to start and ability to obtain a Secret Clearance. • AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education. • 3+ years of professional, applicable experience. • Current DoD 8570 IA Baseline Certification, IAT Level I (examples include: A+ CE, Network+ CE, SCCP, CCNA-Security certifications). • Experience supporting Windows 10, and MS Office 2013, MS 365. • Experience using Remedy or a similar ticketing system. • Must have valid driver's license. • Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis. • Strong analytical and follow through skills. • Strong written and verbal communication skills with ability to present ideas in a business-friendly and user-friendly language. • Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments. • Ability to work well independently on defined tasks. • Ability to work well as part of a team. Grimmer Technology and Operations, Inc. (GTOi) is a Small Business Administration 8(a), service-disabled veteran, and woman owned small business committed to integrating new technologies and transforming initiatives into real-world capabilities for the Department of Defense while providing quality careers for Veterans and all GTOi associates. We offer excellent pay and benefits packages and we are an equal opportunity employer. Submit resume or inquiry at .
09/13/2025
Full time
Want to work with incredibly dynamic teammates that come together to form an exceptionally top-notch team? Come join GTOi today! Secret Clearance required. Salary: $57-63k/yr, Full Benefits including: 80 hrs PTO, 11 Paid Holidays, Medical/Dental/Vision, ST/LT/Life Insurance, 5% SEP IRA contribution, $5k Education Allowance annually, and Relocation Reimbursement up to $3k. We are offering a $500 referral bonus and a $500 hiring bonus. We are looking for a Senior Computer Support Specialist to provide technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages including printing, installation, productivity applications, electronic mail, and operating systems for the US Army Corps of Engineers (USACE) under the Revolutionary Information Technology Services (RITS) contract. Why should you join the Government Services USACE team? USACE has a diverse mission supporting vital services throughout the U.S. and operations worldwide. USACE is mostly known for their support of water ways (locks, levees, dams, canals) but they are also involved in a wide variety of support for the DoD and other civil engineering projects. USACE offers a large network connecting over 1,500 locations, operates two data centers, and supports approximately 37,000 USACE customers working and building infrastructure throughout the world in support of the USACE mission. RITS provides an opportunity to deliver a revolutionary approach for IT services, to move additional IT services to the cloud, and streamline end user support and services, while building and maintaining state of the art solutions. What will you be doing? Supports USACE on-site providing second-tier support to end-users for PC, server, mainframe applications and hardware. Handles problems that the first-tier help desk support is unable to resolve. Provides resolution and/or escalates to next tier for assistance. Updates and maintains a knowledge base for investigating, diagnosing, and resolving incidents as applicable. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and high level of technical skill in field of expertise. Responsibilities: • Perform technical, operational, and training support to for desktop hardware and software packages. • Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. • Troubleshoot printer, computer, and peripheral incidents, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software. • Identify, log and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system. • Escalate more complex problems to Senior Level. • Provide expert technical knowledge. • Maintain currency and high level of technical skill in field of expertise. Requirements: • Interim Secret Clearance required prior to start and ability to obtain a Secret Clearance. • AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education. • 3+ years of professional, applicable experience. • Current DoD 8570 IA Baseline Certification, IAT Level I (examples include: A+ CE, Network+ CE, SCCP, CCNA-Security certifications). • Experience supporting Windows 10, and MS Office 2013, MS 365. • Experience using Remedy or a similar ticketing system. • Must have valid driver's license. • Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis. • Strong analytical and follow through skills. • Strong written and verbal communication skills with ability to present ideas in a business-friendly and user-friendly language. • Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments. • Ability to work well independently on defined tasks. • Ability to work well as part of a team. Grimmer Technology and Operations, Inc. (GTOi) is a Small Business Administration 8(a), service-disabled veteran, and woman owned small business committed to integrating new technologies and transforming initiatives into real-world capabilities for the Department of Defense while providing quality careers for Veterans and all GTOi associates. We offer excellent pay and benefits packages and we are an equal opportunity employer. Submit resume or inquiry at .
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: $2,500 Signing Bonus for new hires. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application. Looking to take your sales career to the next level? Join America's most trusted brand with over 100 years of service as an Insurance Sales Agent-no insurance background required. If you have strong-proven sales skills and the drive to succeed, we'll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus Non-exempt (overtime eligible) Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Company sponsored Bachelors/Masters/Ph.D. Degree Program AAA Membership Discounts, perks, and rewards and much more Trusted Insurance Brand Walk-in traffic in local AAA branches from Travel/Car Care/Life Lead generation of 13+ million members Annual Sales Incentive Trip What You'll Do as an Insurance Sales Agent Responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch. Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured. Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership. Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies. Participates in local branch events, to solicit new business, create and expand business networks. Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand. Responds to customer inquiries and requests relating to insurance, membership, and financial products. Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate. WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Active State Property & Casualty Insurance Sales license Active State Life Insurance Sales license, or obtain within 90 days of hire Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit. Education High School diploma or equivalent Work experience 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking) Successful candidates will possess: Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads. Possess consultative selling techniques utilizing thorough product knowledge. Strong prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation, and drive Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications. Excellent listening skills and ability to understand customer needs. Work Environment Works in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
09/13/2025
Full time
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: $2,500 Signing Bonus for new hires. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application. Looking to take your sales career to the next level? Join America's most trusted brand with over 100 years of service as an Insurance Sales Agent-no insurance background required. If you have strong-proven sales skills and the drive to succeed, we'll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus Non-exempt (overtime eligible) Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Company sponsored Bachelors/Masters/Ph.D. Degree Program AAA Membership Discounts, perks, and rewards and much more Trusted Insurance Brand Walk-in traffic in local AAA branches from Travel/Car Care/Life Lead generation of 13+ million members Annual Sales Incentive Trip What You'll Do as an Insurance Sales Agent Responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch. Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured. Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership. Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies. Participates in local branch events, to solicit new business, create and expand business networks. Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand. Responds to customer inquiries and requests relating to insurance, membership, and financial products. Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate. WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Active State Property & Casualty Insurance Sales license Active State Life Insurance Sales license, or obtain within 90 days of hire Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit. Education High School diploma or equivalent Work experience 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking) Successful candidates will possess: Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads. Possess consultative selling techniques utilizing thorough product knowledge. Strong prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation, and drive Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications. Excellent listening skills and ability to understand customer needs. Work Environment Works in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Description: Job Summary: This is a rare opportunity to step in and have an immediate, tangible impact on the trajectory of a growing independent power producer. As a Senior Director of Finance and Capital Markets, you'll enjoy true agency and creative license to shape our capital strategy setting the direction, trying new approaches, and owning the results. You will work directly with our CFO-turned-CEO, leading the finance function of an agile, entrepreneurial energy company where your ideas and execution can move the needle quickly. If you thrive in environments where you can drive outcomes, influence decision-making, and bring fresh thinking to complex transactions, we want to meet you. Sr. Director of Finance and Capital Markets Duties/Responsibilities (including, but not limited to) : Lead full project finance lifecycle, including structuring, negotiating, and closing of debt, tax equity, construction, bridge, and term financing Interface with banks, tax equity & infrastructure investors, building and nurturing a connected network of financing partners Drive due diligence, negotiation of term sheets, and legal docs, coordinating with internal teams and external counsel Develop and maintain advanced financial models to assess project viability, returns, financing structures, and scenario analysis Oversee internal stakeholders (Development, Engineering, Legal, Accounting) to ensure project readiness and seamless financing handoffs Advise senior leadership on financing strategies, risk assessments, and market insights Requirements: Sr. Director of Finance and Capital Markets Required Skills/Experience: Minimum 710 years in project finance within renewable energy / IPP context Strong organizational acumen, cross-functional collaboration, and ability to drive timelines Deep familiarity with tax equity structures (partnership flips, JV models), PPA financing, and tax credit transfers Excellent negotiation skills and proven ability to lead high-stakes, multi-party deals Exceptional verbal and written communication, comfortable interacting with senior investors, boards, and external partners Established network of lenders, tax equity providers, infrastructure, and PE funds Well-developed valuation, financial analysis and modelling skills, including the ability to develop a financial model from scratch Exposure to relevant transactions through Corporate Finance, Investment Banking, Private Equity or Project Finance Proven ability to manage the initiation, structuring, and closing of multiple investment funds simultaneously Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Travel: As required, approximately 25% of the time Type of Position: Full time, exempt, on-site (St. Augustine, FL) Employer-Paid Benefits Package At Vitis Energy, we believe in taking care of our team just as we care for our projects with long-term vision and strong support. Our comprehensive, employer-paid benefits package is designed to support your health, well-being, and future. Full-time employees enjoy: 100% Employer-Paid Health Insurance Coverage for medical, dental, and vision insurance for employees. Life Insurance Employer-paid life insurance policies for peace of mind. Paid Time Off (PTO) & Holidays Paid time off, plus company-observed holidays to rest, recharge, and spend time with loved ones. 401(k) Retirement Plan with Company Contribution Employer-sponsored retirement plan with matching contributions to help you plan for the future. Recruiting Agencies: We value your interest in our organization. However, we must insist that you avoid direct contact with our employees. Our company has stringent policies concerning engagements with recruitment firms, and non-compliance with these guidelines could lead to legal consequences. Thank you for respecting our procedures and ensuring a professional relationship. PId448b1fcb1be-5949
09/12/2025
Full time
Description: Job Summary: This is a rare opportunity to step in and have an immediate, tangible impact on the trajectory of a growing independent power producer. As a Senior Director of Finance and Capital Markets, you'll enjoy true agency and creative license to shape our capital strategy setting the direction, trying new approaches, and owning the results. You will work directly with our CFO-turned-CEO, leading the finance function of an agile, entrepreneurial energy company where your ideas and execution can move the needle quickly. If you thrive in environments where you can drive outcomes, influence decision-making, and bring fresh thinking to complex transactions, we want to meet you. Sr. Director of Finance and Capital Markets Duties/Responsibilities (including, but not limited to) : Lead full project finance lifecycle, including structuring, negotiating, and closing of debt, tax equity, construction, bridge, and term financing Interface with banks, tax equity & infrastructure investors, building and nurturing a connected network of financing partners Drive due diligence, negotiation of term sheets, and legal docs, coordinating with internal teams and external counsel Develop and maintain advanced financial models to assess project viability, returns, financing structures, and scenario analysis Oversee internal stakeholders (Development, Engineering, Legal, Accounting) to ensure project readiness and seamless financing handoffs Advise senior leadership on financing strategies, risk assessments, and market insights Requirements: Sr. Director of Finance and Capital Markets Required Skills/Experience: Minimum 710 years in project finance within renewable energy / IPP context Strong organizational acumen, cross-functional collaboration, and ability to drive timelines Deep familiarity with tax equity structures (partnership flips, JV models), PPA financing, and tax credit transfers Excellent negotiation skills and proven ability to lead high-stakes, multi-party deals Exceptional verbal and written communication, comfortable interacting with senior investors, boards, and external partners Established network of lenders, tax equity providers, infrastructure, and PE funds Well-developed valuation, financial analysis and modelling skills, including the ability to develop a financial model from scratch Exposure to relevant transactions through Corporate Finance, Investment Banking, Private Equity or Project Finance Proven ability to manage the initiation, structuring, and closing of multiple investment funds simultaneously Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Travel: As required, approximately 25% of the time Type of Position: Full time, exempt, on-site (St. Augustine, FL) Employer-Paid Benefits Package At Vitis Energy, we believe in taking care of our team just as we care for our projects with long-term vision and strong support. Our comprehensive, employer-paid benefits package is designed to support your health, well-being, and future. Full-time employees enjoy: 100% Employer-Paid Health Insurance Coverage for medical, dental, and vision insurance for employees. Life Insurance Employer-paid life insurance policies for peace of mind. Paid Time Off (PTO) & Holidays Paid time off, plus company-observed holidays to rest, recharge, and spend time with loved ones. 401(k) Retirement Plan with Company Contribution Employer-sponsored retirement plan with matching contributions to help you plan for the future. Recruiting Agencies: We value your interest in our organization. However, we must insist that you avoid direct contact with our employees. Our company has stringent policies concerning engagements with recruitment firms, and non-compliance with these guidelines could lead to legal consequences. Thank you for respecting our procedures and ensuring a professional relationship. PId448b1fcb1be-5949
Description: Job Summary: This is a rare opportunity to step in and have an immediate, tangible impact on the trajectory of a growing independent power producer. As a Senior Director of Finance and Capital Markets, you'll enjoy true agency and creative license to shape our capital strategy setting the direction, trying new approaches, and owning the results. You will work directly with our CFO-turned-CEO, leading the finance function of an agile, entrepreneurial energy company where your ideas and execution can move the needle quickly. If you thrive in environments where you can drive outcomes, influence decision-making, and bring fresh thinking to complex transactions, we want to meet you. Sr. Director of Finance and Capital Markets Duties/Responsibilities (including, but not limited to) : Lead full project finance lifecycle, including structuring, negotiating, and closing of debt, tax equity, construction, bridge, and term financing Interface with banks, tax equity & infrastructure investors, building and nurturing a connected network of financing partners Drive due diligence, negotiation of term sheets, and legal docs, coordinating with internal teams and external counsel Develop and maintain advanced financial models to assess project viability, returns, financing structures, and scenario analysis Oversee internal stakeholders (Development, Engineering, Legal, Accounting) to ensure project readiness and seamless financing handoffs Advise senior leadership on financing strategies, risk assessments, and market insights Requirements: Sr. Director of Finance and Capital Markets Required Skills/Experience: Minimum 710 years in project finance within renewable energy / IPP context Strong organizational acumen, cross-functional collaboration, and ability to drive timelines Deep familiarity with tax equity structures (partnership flips, JV models), PPA financing, and tax credit transfers Excellent negotiation skills and proven ability to lead high-stakes, multi-party deals Exceptional verbal and written communication, comfortable interacting with senior investors, boards, and external partners Established network of lenders, tax equity providers, infrastructure, and PE funds Well-developed valuation, financial analysis and modelling skills, including the ability to develop a financial model from scratch Exposure to relevant transactions through Corporate Finance, Investment Banking, Private Equity or Project Finance Proven ability to manage the initiation, structuring, and closing of multiple investment funds simultaneously Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Travel: As required, approximately 25% of the time Type of Position: Full time, exempt, on-site (St. Augustine, FL) Employer-Paid Benefits Package At Vitis Energy, we believe in taking care of our team just as we care for our projects with long-term vision and strong support. Our comprehensive, employer-paid benefits package is designed to support your health, well-being, and future. Full-time employees enjoy: 100% Employer-Paid Health Insurance Coverage for medical, dental, and vision insurance for employees. Life Insurance Employer-paid life insurance policies for peace of mind. Paid Time Off (PTO) & Holidays Paid time off, plus company-observed holidays to rest, recharge, and spend time with loved ones. 401(k) Retirement Plan with Company Contribution Employer-sponsored retirement plan with matching contributions to help you plan for the future. Recruiting Agencies: We value your interest in our organization. However, we must insist that you avoid direct contact with our employees. Our company has stringent policies concerning engagements with recruitment firms, and non-compliance with these guidelines could lead to legal consequences. Thank you for respecting our procedures and ensuring a professional relationship. PId448b1fcb1be-5949
09/12/2025
Full time
Description: Job Summary: This is a rare opportunity to step in and have an immediate, tangible impact on the trajectory of a growing independent power producer. As a Senior Director of Finance and Capital Markets, you'll enjoy true agency and creative license to shape our capital strategy setting the direction, trying new approaches, and owning the results. You will work directly with our CFO-turned-CEO, leading the finance function of an agile, entrepreneurial energy company where your ideas and execution can move the needle quickly. If you thrive in environments where you can drive outcomes, influence decision-making, and bring fresh thinking to complex transactions, we want to meet you. Sr. Director of Finance and Capital Markets Duties/Responsibilities (including, but not limited to) : Lead full project finance lifecycle, including structuring, negotiating, and closing of debt, tax equity, construction, bridge, and term financing Interface with banks, tax equity & infrastructure investors, building and nurturing a connected network of financing partners Drive due diligence, negotiation of term sheets, and legal docs, coordinating with internal teams and external counsel Develop and maintain advanced financial models to assess project viability, returns, financing structures, and scenario analysis Oversee internal stakeholders (Development, Engineering, Legal, Accounting) to ensure project readiness and seamless financing handoffs Advise senior leadership on financing strategies, risk assessments, and market insights Requirements: Sr. Director of Finance and Capital Markets Required Skills/Experience: Minimum 710 years in project finance within renewable energy / IPP context Strong organizational acumen, cross-functional collaboration, and ability to drive timelines Deep familiarity with tax equity structures (partnership flips, JV models), PPA financing, and tax credit transfers Excellent negotiation skills and proven ability to lead high-stakes, multi-party deals Exceptional verbal and written communication, comfortable interacting with senior investors, boards, and external partners Established network of lenders, tax equity providers, infrastructure, and PE funds Well-developed valuation, financial analysis and modelling skills, including the ability to develop a financial model from scratch Exposure to relevant transactions through Corporate Finance, Investment Banking, Private Equity or Project Finance Proven ability to manage the initiation, structuring, and closing of multiple investment funds simultaneously Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Travel: As required, approximately 25% of the time Type of Position: Full time, exempt, on-site (St. Augustine, FL) Employer-Paid Benefits Package At Vitis Energy, we believe in taking care of our team just as we care for our projects with long-term vision and strong support. Our comprehensive, employer-paid benefits package is designed to support your health, well-being, and future. Full-time employees enjoy: 100% Employer-Paid Health Insurance Coverage for medical, dental, and vision insurance for employees. Life Insurance Employer-paid life insurance policies for peace of mind. Paid Time Off (PTO) & Holidays Paid time off, plus company-observed holidays to rest, recharge, and spend time with loved ones. 401(k) Retirement Plan with Company Contribution Employer-sponsored retirement plan with matching contributions to help you plan for the future. Recruiting Agencies: We value your interest in our organization. However, we must insist that you avoid direct contact with our employees. Our company has stringent policies concerning engagements with recruitment firms, and non-compliance with these guidelines could lead to legal consequences. Thank you for respecting our procedures and ensuring a professional relationship. PId448b1fcb1be-5949
Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a Systems Administrator to join our team of passionate individuals in Annapolis Junction, MD. In this role you will support challenging, mission-critical projects that make a direct impact on the Nation's security and intelligence mission. Responsibilities: Skilled Linux based System Administrator to support DevOps team. This role requires a self-motivated individual who can collaborate with the development team, capabilities providers, and mission customers to migrate existing applications and services off legacy hardware and onto enterprise compute frameworks. Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Qualifications - External Requirements: Proven knowledge and experience with Linux Bash scripting experience Experience in the design, installation, configuration, and maintenance of computer systems and services Ability to collaborate with software development team to deploy, test, monitor, and operate customer applications and services Collaborate with Information System Security Engineer and Officers (ISSE/O) to conduct patching and configuration changes required to maintain existing System Security Plans (SSP) Desired Skills: VMware NetApp Puppet Networking Kubernetes, Cloud frameworks, and containerization Clearance Required: TS/SCI with Polygraph. This position requires poly, within 7 years. Minimum Education: Bachelor's degree in Computer Science or related discipline from an accredited college or university is required. Minimum Years of Experience: Five (5) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. 5) years of additional SA experience may be substituted for a bachelor's degree.
09/12/2025
Full time
Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a Systems Administrator to join our team of passionate individuals in Annapolis Junction, MD. In this role you will support challenging, mission-critical projects that make a direct impact on the Nation's security and intelligence mission. Responsibilities: Skilled Linux based System Administrator to support DevOps team. This role requires a self-motivated individual who can collaborate with the development team, capabilities providers, and mission customers to migrate existing applications and services off legacy hardware and onto enterprise compute frameworks. Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Qualifications - External Requirements: Proven knowledge and experience with Linux Bash scripting experience Experience in the design, installation, configuration, and maintenance of computer systems and services Ability to collaborate with software development team to deploy, test, monitor, and operate customer applications and services Collaborate with Information System Security Engineer and Officers (ISSE/O) to conduct patching and configuration changes required to maintain existing System Security Plans (SSP) Desired Skills: VMware NetApp Puppet Networking Kubernetes, Cloud frameworks, and containerization Clearance Required: TS/SCI with Polygraph. This position requires poly, within 7 years. Minimum Education: Bachelor's degree in Computer Science or related discipline from an accredited college or university is required. Minimum Years of Experience: Five (5) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. 5) years of additional SA experience may be substituted for a bachelor's degree.
Systems Administrator Level III: Location: Columbia, MD TS/SCI and FULL SCOPE POLYGRAPH REQUIRED FOR CONSIDERATION Description: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance. Analyze and resolve complex problems associated with server hardware, applications, and software integration. Configure and manage UNIX and Windows operating systems and installs/loads operating systems software, troubleshoot , maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Qualifications: TS/SCI with current Full Scope Polygraph IAT I Certification Senior Linux Scripting, Linux Servers, Red Hat 8/9 Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required Five (5) years of additional SA experience may be substituted for a bachelor's degree. Bachelor's degree in a technical discipline from an accredited college or university is required. Knowledgeable in RHEL 8, Satellite, Salt, ansible, and scripting Senior Window Scripting, Windows 11. (Red Hat is a Plus) Proficient Window Scripting. Help Desk Environment. At least one late day required starting at 6pm. Patch days will require resources to assist. Responsibilities: Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Support the design of systems, mission architecture and associated hardware Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) Analyze and resolve complex problems associated with server hardware, applications and software integration Salary Range: $120,000 - $200,000 annually, commensurate with skill set, experience, security clearance level, and educational qualifications. At SNS One, Inc., we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. SNS One, Inc. believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Create a Job Alert Interested in building your career at SNS One, Inc.? Get future opportunities sent straight to your email. Create alert
09/12/2025
Full time
Systems Administrator Level III: Location: Columbia, MD TS/SCI and FULL SCOPE POLYGRAPH REQUIRED FOR CONSIDERATION Description: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance. Analyze and resolve complex problems associated with server hardware, applications, and software integration. Configure and manage UNIX and Windows operating systems and installs/loads operating systems software, troubleshoot , maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Qualifications: TS/SCI with current Full Scope Polygraph IAT I Certification Senior Linux Scripting, Linux Servers, Red Hat 8/9 Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required Five (5) years of additional SA experience may be substituted for a bachelor's degree. Bachelor's degree in a technical discipline from an accredited college or university is required. Knowledgeable in RHEL 8, Satellite, Salt, ansible, and scripting Senior Window Scripting, Windows 11. (Red Hat is a Plus) Proficient Window Scripting. Help Desk Environment. At least one late day required starting at 6pm. Patch days will require resources to assist. Responsibilities: Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Support the design of systems, mission architecture and associated hardware Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) Analyze and resolve complex problems associated with server hardware, applications and software integration Salary Range: $120,000 - $200,000 annually, commensurate with skill set, experience, security clearance level, and educational qualifications. At SNS One, Inc., we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. SNS One, Inc. believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Create a Job Alert Interested in building your career at SNS One, Inc.? Get future opportunities sent straight to your email. Create alert
Title: Helpdesk Administrator Classification: Exempt/Full Time Reports to: IT Network & Desktop Support Administrator Location: St. Peters, MO (4 days/week) & Bridgeton, MO (1 day/week) Date: 9/10/25 Job Summary: We are seeking an initiative-taking and customer-focused Helpdesk Administrator to join our IT team. This role is critical in ensuring smooth day-to-day operations of desktop, network, and application support across the organization. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a passion for helping others resolve technical issues efficiently. The selected candidate will be primarily based at one of Zoltek's manufacturing facilities in St. Peters, MO Monday through Thursday, with Fridays spent at the corporate headquarters in Bridgeton, MO. Zoltek does not hire individuals who require sponsorship for employment eligibility in the U.S. Essential Duties & Responsibilities: Serve as the first point of contact for end-user support via phone, email, and ticketing system. Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, network printers, office Teams Phones, and peripherals. Manage user accounts, permissions, and access rights in Active Directory, Azure Entra environment. Install, configure, and maintain operating systems and applications using PDQ Connect, Microsoft Intune. Monitor and maintain IT assets, inventory, and continue improving knowledge base documentation. Escalate complex issues to appropriate IT teams and follow up to ensure resolution. Assist with onboarding/offboarding processes including device setup and account provisioning. Maintain service level agreements (SLAs) and ensure timely resolution of support requests at US Locations. Provide remote support using tools such as Anydesk, Microsoft RDP, and Royal TS. Participate in IT projects and initiatives as assigned. Ensure PC security and encryption using Microsoft Defender and BitLocker. Qualifications: 2+ years of experience in helpdesk or desktop support roles. Associate's degree in computer science required; Bachelor's Degree preferred. Proficiency in Windows OS, Microsoft M365 (Azure, Entra, Defender), and basic networking concepts. Experience with ticketing systems (e.g., ServiceNow, Zendesk, Jira). Strong problem-solving and multitasking skills. Excellent verbal and written communication. Ability to work independently and as part of a team. Ability to adopt innovative technologies and techniques to solve problems. Preferred skills: Experience with SCCM, Intune, or other endpoint management tools. Familiarity with VPNs, firewalls, and basic cybersecurity practices. IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. Work Environment: The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office Environment Manufacturing environment which contains noise, moving mechanical parts and fumes or airborne particles Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Occasional physical activity such as bending, reaching, and extended periods of sitting. Frequent use of hands for tasks involving handling, typing, and operating equipment. Zoltek is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender identity, sex, sexual orientation or expression, religion, national origin, marital status, age, disability, veteran status or any other protected status. PI13a70d15a5cc-3470
09/12/2025
Full time
Title: Helpdesk Administrator Classification: Exempt/Full Time Reports to: IT Network & Desktop Support Administrator Location: St. Peters, MO (4 days/week) & Bridgeton, MO (1 day/week) Date: 9/10/25 Job Summary: We are seeking an initiative-taking and customer-focused Helpdesk Administrator to join our IT team. This role is critical in ensuring smooth day-to-day operations of desktop, network, and application support across the organization. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a passion for helping others resolve technical issues efficiently. The selected candidate will be primarily based at one of Zoltek's manufacturing facilities in St. Peters, MO Monday through Thursday, with Fridays spent at the corporate headquarters in Bridgeton, MO. Zoltek does not hire individuals who require sponsorship for employment eligibility in the U.S. Essential Duties & Responsibilities: Serve as the first point of contact for end-user support via phone, email, and ticketing system. Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices, network printers, office Teams Phones, and peripherals. Manage user accounts, permissions, and access rights in Active Directory, Azure Entra environment. Install, configure, and maintain operating systems and applications using PDQ Connect, Microsoft Intune. Monitor and maintain IT assets, inventory, and continue improving knowledge base documentation. Escalate complex issues to appropriate IT teams and follow up to ensure resolution. Assist with onboarding/offboarding processes including device setup and account provisioning. Maintain service level agreements (SLAs) and ensure timely resolution of support requests at US Locations. Provide remote support using tools such as Anydesk, Microsoft RDP, and Royal TS. Participate in IT projects and initiatives as assigned. Ensure PC security and encryption using Microsoft Defender and BitLocker. Qualifications: 2+ years of experience in helpdesk or desktop support roles. Associate's degree in computer science required; Bachelor's Degree preferred. Proficiency in Windows OS, Microsoft M365 (Azure, Entra, Defender), and basic networking concepts. Experience with ticketing systems (e.g., ServiceNow, Zendesk, Jira). Strong problem-solving and multitasking skills. Excellent verbal and written communication. Ability to work independently and as part of a team. Ability to adopt innovative technologies and techniques to solve problems. Preferred skills: Experience with SCCM, Intune, or other endpoint management tools. Familiarity with VPNs, firewalls, and basic cybersecurity practices. IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. Work Environment: The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office Environment Manufacturing environment which contains noise, moving mechanical parts and fumes or airborne particles Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Occasional physical activity such as bending, reaching, and extended periods of sitting. Frequent use of hands for tasks involving handling, typing, and operating equipment. Zoltek is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender identity, sex, sexual orientation or expression, religion, national origin, marital status, age, disability, veteran status or any other protected status. PI13a70d15a5cc-3470
Pre-Install Configuration Technician III US-IL-Woodridge Job ID: 33495 Type: Full-Time # of Openings: 1 Category: Warehouse IL - Woodridge About the Role Canon USA in Woodridge, IL is seeking a Pre-Install Configuration Technician III (Tech, Config/Rem PreInstl III). The Pre-Install Configuration Technician III performs comprehensive pre-install and setup of all assigned machines per Canon USA Pre-Install/Configuration Shop Standards. Performs used equipment evaluation, repairs, maintenance and preparation per standard used /remanufacturing processes. Diagnoses complex equipment and repairs. Provides tech support and direction to lower level technicians. Continues to pursue progressive development of technical skills via Canon training and OJT, and assists in other Logistics areas as assigned. Performs Quality Assurance inspections and final testing on finished products. Ensures all units meet or exceed specifications in Department Quality Plan and in the Technical Service Manuals. Once certified, on specific model series, technician is expected to work with CUSA Technical Support Help Desk, in troubleshooting, and following direction given by the Help Desk. Engaged in special projects, as needed, including learning Pre-Install processes of newly introduced product. This position requires full-time presence at your assigned office(s)/worksite(s)/territory. Your Impact Performs assigned configurations each day at or above the established benchmark for all models done Maintains appropriate monthly average labor time for "S" and "C" calls, dependent on assigned work load and availability Achieves monthly accountability expectations for positions (based on shop tech matrix) Completes repairs and maintenance on Used equipment within the RDC goals (for either transfer triage/evaluation or for final preparation for local delivery or within the Technical Service Manuals guidelines and the Work Instruction and Quality plans Maintains all technical information and Canon property assigned Assists and/or cross train in other Logistics functions as assigned Available to work overtime, as required, which may include weekends Communicates well with fellow team members, internal customers, supervisors and other internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of used machines Be able to provide high level of diagnostic and evaluation trouble shooting of all equipment Provides lower level technicians technical support and direction Assists with Monitoring and maintaining shop cleanliness and security Assists in maintaining high level of work quality for shop Performs Quality Assurance inspections; write and evaluate test procedures, suggest improvements Performs in depth troubleshooting, as per documented procedures, found in Canon technical documentation About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experience Degree in Electronics, or equivalent training in Military/Trade School/Industry with at least 2-4 years Electrical/Mechanical industry experience Strong Understanding of all computer platforms, general application software and networking environments Strong working understanding of internet environment Capable of accessing E-support via a computer and using on-line tools Capable of flashing a canon connected device. Complete working knowledge and aptitude on all current Canon MFDs including high volume and color device. This would include complex diagnostic and troubleshooting aspects Ability to interface with the TTS and technical departments Strong understanding of all Canon shop procedure and processes. Offers suggested improvements. Assist others Strong technical and non-technical support and communication skills with willingness to assist / teach other Successfully demonstrates and promotes strong team spirit within the department Always demonstrates and promotes positive work attitude internally and externally supporting management during peak business times Able to work independently with minimal supervision Proven / demonstrates leadership qualities, can lead others, and may be required to be the focal point for escalation, in the absence of the Team Lead or Management Travel to support other RDCs as assigned (valid driver's license and acceptable driving record necessary) Proficient in configuration of MFDs within segments 1-7 Holds certifications on MFD's within segments 1-6 Completes technical certification on ImagePress and VP140 Series within one year of promotion Must be able to frequently lift up to 50 lbs. Must be able to lift up to 75 lbs. with assistance/using a team lift Frequent kneeling and standing Potential repetitive use of manual screw drivers Use of chemical cleaning solvent We are providing the anticipated salary range for this role: $21.91 - $32.80 hourly Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI62f3c19fb3e0-0808
09/12/2025
Full time
Pre-Install Configuration Technician III US-IL-Woodridge Job ID: 33495 Type: Full-Time # of Openings: 1 Category: Warehouse IL - Woodridge About the Role Canon USA in Woodridge, IL is seeking a Pre-Install Configuration Technician III (Tech, Config/Rem PreInstl III). The Pre-Install Configuration Technician III performs comprehensive pre-install and setup of all assigned machines per Canon USA Pre-Install/Configuration Shop Standards. Performs used equipment evaluation, repairs, maintenance and preparation per standard used /remanufacturing processes. Diagnoses complex equipment and repairs. Provides tech support and direction to lower level technicians. Continues to pursue progressive development of technical skills via Canon training and OJT, and assists in other Logistics areas as assigned. Performs Quality Assurance inspections and final testing on finished products. Ensures all units meet or exceed specifications in Department Quality Plan and in the Technical Service Manuals. Once certified, on specific model series, technician is expected to work with CUSA Technical Support Help Desk, in troubleshooting, and following direction given by the Help Desk. Engaged in special projects, as needed, including learning Pre-Install processes of newly introduced product. This position requires full-time presence at your assigned office(s)/worksite(s)/territory. Your Impact Performs assigned configurations each day at or above the established benchmark for all models done Maintains appropriate monthly average labor time for "S" and "C" calls, dependent on assigned work load and availability Achieves monthly accountability expectations for positions (based on shop tech matrix) Completes repairs and maintenance on Used equipment within the RDC goals (for either transfer triage/evaluation or for final preparation for local delivery or within the Technical Service Manuals guidelines and the Work Instruction and Quality plans Maintains all technical information and Canon property assigned Assists and/or cross train in other Logistics functions as assigned Available to work overtime, as required, which may include weekends Communicates well with fellow team members, internal customers, supervisors and other internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of used machines Be able to provide high level of diagnostic and evaluation trouble shooting of all equipment Provides lower level technicians technical support and direction Assists with Monitoring and maintaining shop cleanliness and security Assists in maintaining high level of work quality for shop Performs Quality Assurance inspections; write and evaluate test procedures, suggest improvements Performs in depth troubleshooting, as per documented procedures, found in Canon technical documentation About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experience Degree in Electronics, or equivalent training in Military/Trade School/Industry with at least 2-4 years Electrical/Mechanical industry experience Strong Understanding of all computer platforms, general application software and networking environments Strong working understanding of internet environment Capable of accessing E-support via a computer and using on-line tools Capable of flashing a canon connected device. Complete working knowledge and aptitude on all current Canon MFDs including high volume and color device. This would include complex diagnostic and troubleshooting aspects Ability to interface with the TTS and technical departments Strong understanding of all Canon shop procedure and processes. Offers suggested improvements. Assist others Strong technical and non-technical support and communication skills with willingness to assist / teach other Successfully demonstrates and promotes strong team spirit within the department Always demonstrates and promotes positive work attitude internally and externally supporting management during peak business times Able to work independently with minimal supervision Proven / demonstrates leadership qualities, can lead others, and may be required to be the focal point for escalation, in the absence of the Team Lead or Management Travel to support other RDCs as assigned (valid driver's license and acceptable driving record necessary) Proficient in configuration of MFDs within segments 1-7 Holds certifications on MFD's within segments 1-6 Completes technical certification on ImagePress and VP140 Series within one year of promotion Must be able to frequently lift up to 50 lbs. Must be able to lift up to 75 lbs. with assistance/using a team lift Frequent kneeling and standing Potential repetitive use of manual screw drivers Use of chemical cleaning solvent We are providing the anticipated salary range for this role: $21.91 - $32.80 hourly Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI62f3c19fb3e0-0808
AWS Systems Admin/Engineer Location: Chantilly VA, Alexandria VA, Gaithersburg MD Work Type: Full Time (Hybrid) Job Description: GridIron IT is looking to hire a Systems Administrator/Engineer to work on an AWS Systems Engineering team. This professional will work hand-in-hand with technical and program management leadership to help implement the next generation desktop and web based production and dissemination system. This position will require experience standing up and maintaining Windows Servers in a cloud environments and deployment and maintenance of custom code, COTS, and GOTS to those environments. Responsibilities: This position involves systems administration activities that support building and delivering new and innovative systems to implement analytics, exploitation, production and dissemination using web, remote desktop, and cloud technologies. Duties will include building Windows instances, performing deployments to multiple dev, test and operational environments, patching, troubleshooting, and working with internal and external development teams as well as enterprise components. Core Qualifications: Requires BS degree and 4+ years of prior relevant experience or Masters with 2+ years of prior relevant experience; OR 4 additional years of experience in lieu of degree Must possess an active Top Secret Security Clearance with ability to obtain SCI post hire DoD 8570 compliance Experience with cloud/Amazon Web services (AWS) Experience with Microsoft Windows Server and Desktop Operating Systems System (hardware, software and networking) Design and Architecture. Understanding of agile SW development methodologies Proactive self-starter demonstrating a positive, willing attitude and excellent oral and written communication skills. Organizational Skills: Can plan and prioritize work. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail. Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Preferred Qualifications: An active TS/SCI with a CI Polygraph Experience deploying GIS, specifically ESRI ArcGIS systems along with other technologies such as WMS, WFS, KML Experience writing, maintaining, and describing architecture diagrams Proven troubleshooting experience Excellent communication (Virtual and in person) Microsoft and/or AWS certifications Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation and Benefits Salary Range: $110,000-$135,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.) Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron's benefits programs. Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.
09/11/2025
Full time
AWS Systems Admin/Engineer Location: Chantilly VA, Alexandria VA, Gaithersburg MD Work Type: Full Time (Hybrid) Job Description: GridIron IT is looking to hire a Systems Administrator/Engineer to work on an AWS Systems Engineering team. This professional will work hand-in-hand with technical and program management leadership to help implement the next generation desktop and web based production and dissemination system. This position will require experience standing up and maintaining Windows Servers in a cloud environments and deployment and maintenance of custom code, COTS, and GOTS to those environments. Responsibilities: This position involves systems administration activities that support building and delivering new and innovative systems to implement analytics, exploitation, production and dissemination using web, remote desktop, and cloud technologies. Duties will include building Windows instances, performing deployments to multiple dev, test and operational environments, patching, troubleshooting, and working with internal and external development teams as well as enterprise components. Core Qualifications: Requires BS degree and 4+ years of prior relevant experience or Masters with 2+ years of prior relevant experience; OR 4 additional years of experience in lieu of degree Must possess an active Top Secret Security Clearance with ability to obtain SCI post hire DoD 8570 compliance Experience with cloud/Amazon Web services (AWS) Experience with Microsoft Windows Server and Desktop Operating Systems System (hardware, software and networking) Design and Architecture. Understanding of agile SW development methodologies Proactive self-starter demonstrating a positive, willing attitude and excellent oral and written communication skills. Organizational Skills: Can plan and prioritize work. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail. Communications: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Preferred Qualifications: An active TS/SCI with a CI Polygraph Experience deploying GIS, specifically ESRI ArcGIS systems along with other technologies such as WMS, WFS, KML Experience writing, maintaining, and describing architecture diagrams Proven troubleshooting experience Excellent communication (Virtual and in person) Microsoft and/or AWS certifications Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation and Benefits Salary Range: $110,000-$135,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.) Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron's benefits programs. Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Job Description $2,500 Signing Bonus for new hires. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application. Looking to take your sales career to the next level? Join America's most trusted brand with over 100 years of service as an Insurance Sales Agent-no insurance background required. If you have strong-proven sales skills and the drive to succeed, we'll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus Non-exempt (overtime eligible) Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Company sponsored Bachelors/Masters/Ph.D. Degree Program AAA Membership Discounts, perks, and rewards and much more Trusted Insurance Brand Walk-in traffic in local AAA branches from Travel/Car Care/Life Lead generation of 13+ million members Annual Sales Incentive Trip What You'll Do as an Insurance Sales Agent Responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch. Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured. Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership. Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies. Participates in local branch events, to solicit new business, create and expand business networks. Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand. Responds to customer inquiries and requests relating to insurance, membership, and financial products. Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate. WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Active State Property & Casualty Insurance Sales license Active State Life Insurance Sales license, or obtain within 90 days of hire Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit. Education High School diploma or equivalent Work experience 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking) Successful candidates will possess: Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads. Possess consultative selling techniques utilizing thorough product knowledge. Strong prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation, and drive Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications. Excellent listening skills and ability to understand customer needs. Work Environment Works in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
09/10/2025
Full time
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Job Description $2,500 Signing Bonus for new hires. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application. Looking to take your sales career to the next level? Join America's most trusted brand with over 100 years of service as an Insurance Sales Agent-no insurance background required. If you have strong-proven sales skills and the drive to succeed, we'll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus Non-exempt (overtime eligible) Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Company sponsored Bachelors/Masters/Ph.D. Degree Program AAA Membership Discounts, perks, and rewards and much more Trusted Insurance Brand Walk-in traffic in local AAA branches from Travel/Car Care/Life Lead generation of 13+ million members Annual Sales Incentive Trip What You'll Do as an Insurance Sales Agent Responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch. Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured. Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership. Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies. Participates in local branch events, to solicit new business, create and expand business networks. Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand. Responds to customer inquiries and requests relating to insurance, membership, and financial products. Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate. WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Active State Property & Casualty Insurance Sales license Active State Life Insurance Sales license, or obtain within 90 days of hire Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit. Education High School diploma or equivalent Work experience 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking) Successful candidates will possess: Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads. Possess consultative selling techniques utilizing thorough product knowledge. Strong prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation, and drive Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications. Excellent listening skills and ability to understand customer needs. Work Environment Works in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Looking to take your sales career to the next level? Join America's most trusted brand with over 100 years of service as an Insurance Sales Agent-no insurance background required. If you have strong-proven sales skills and the drive to succeed, we'll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus Non-exempt (overtime eligible) Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Company sponsored Bachelors/Masters/Ph.D. Degree Program AAA Membership Discounts, perks, and rewards and much more Trusted Insurance Brand Walk-in traffic in local AAA branches from Travel/Car Care/Life Lead generation of 13+ million members Annual Sales Incentive Trip What You'll Do as an Insurance Sales Agent Responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch. Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured. Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership. Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies. Participates in local branch events, to solicit new business, create and expand business networks. Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand. Responds to customer inquiries and requests relating to insurance, membership, and financial products. Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate. WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Active State Property & Casualty Insurance Sales license Active State Life Insurance Sales license, or obtain within 90 days of hire Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit. Education High School diploma or equivalent Work experience 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking) Successful candidates will possess: Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads. Possess consultative selling techniques utilizing thorough product knowledge. Strong prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation, and drive Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications. Excellent listening skills and ability to understand customer needs. Work Environment Works in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
09/10/2025
Full time
It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Looking to take your sales career to the next level? Join America's most trusted brand with over 100 years of service as an Insurance Sales Agent-no insurance background required. If you have strong-proven sales skills and the drive to succeed, we'll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus Non-exempt (overtime eligible) Competitive benefits packages Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Company sponsored Bachelors/Masters/Ph.D. Degree Program AAA Membership Discounts, perks, and rewards and much more Trusted Insurance Brand Walk-in traffic in local AAA branches from Travel/Car Care/Life Lead generation of 13+ million members Annual Sales Incentive Trip What You'll Do as an Insurance Sales Agent Responsible for the sale and service of ACG branded and brokered insurance products, memberships, and financial products within an ACG branch. Uses sales techniques and product knowledge to identify customer-specific needs to generate new sales, retain existing insureds, and grow ACG's overall insurance book of business. Effectively overcomes objections to close the sale and/or retain the insured. Works to meet or exceed targets as defined in the sales incentive plan and goals assigned by leadership. Conducts insurance review for clients to identify a range of suitable products. Uses provided tools and applicable underwriting guidelines to assess risk, recommend appropriate products and related coverage, quote, bind and issue policies. Participates in local branch events, to solicit new business, create and expand business networks. Build rapport critical to establishing customer satisfaction, loyalty, and affinity to the AAA brand. Responds to customer inquiries and requests relating to insurance, membership, and financial products. Refer Members to other applicable lines of business (i.e., Travel & Financial Services) as deemed appropriate. WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Active State Property & Casualty Insurance Sales license Active State Life Insurance Sales license, or obtain within 90 days of hire Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit. Education High School diploma or equivalent Work experience 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking) Successful candidates will possess: Strong sales skills with a knowledge of effectively developing, tracking, following up on and closing leads. Possess consultative selling techniques utilizing thorough product knowledge. Strong prospecting skills Excellent verbal and written communication skills combined with strong customer focus Ambition, motivation, and drive Knowledge of desktop systems including, but not limited to, CRM and Microsoft Office software applications. Excellent listening skills and ability to understand customer needs. Work Environment Works in a temperature-controlled branch location. Ability to work irregular hours with possible weekend work. May travel to local branch events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Description Summary: The Field Services Technician is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Customer Support Center and the implementation of new functionality. Documentation and adherence to policies, procedures and standards of the organization is an important part of this position. The Field Services Technician is responsible for delivering high quality, cost effective solutions to all levels of users. This includes support for both the technology and processes. The Field Services Technician is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole. Responsibilities: Problem Solving - Effectively assess, diagnose and resolve basic configuration and hardware problems. Quickly and efficiently resolve problems assigned by the Customer Support Center. Assess overall performance of workstations and implement standard maintenance procedures to maximize performance. Workstation Software - With supervision, install, configure and maintain operating system software on client workstations. Provide support on basic features of application software such as initiation of software, logging on, navigation and termination. Understand a subset of the total configurations in the organization. Install, configure and maintain multiple workstation operating systems that include DOS, Windows v3.11, Windows 95, Windows 98, NetWare, Windows NT and Windows 2000. Install and maintain software images that assists in managing client workstations. Workstation Hardware - With direction install, configure and maintain hardware for client workstations. Client hardware includes workstation hardware such as processors, memory, hard drives, modems, video cards, monitors, peripherals, and CD-ROM drives. Possess the skills and knowledge in client workstation technology to support configurations in the organization. LAN Administration - With supervision, stop and restart services, shutdown and restart operating system software on Windows NT, 2000 and Novell servers. Network Administration - With supervision Telnets to local LAN switches and Hubs, activates ports for workstations and printers. Telecom - With supervision assists in the support and maintenance of the telecommunication systems - capable of providing dial-tone to the desktop. Desktop Hardware and Software - With direction, install, configure and maintain hardware and software. Communications - Demonstrate strong communication and human relationship skills. Inventory Management - Track and document the hardware and software inventory. Standards - Install, configure and maintain standards associated with workstation and peripheral procedures and documentation. Policies and Procedures - Follow established policies, procedures and standards defined by the department. Communications - Demonstrate strong communication and human relationship skills. Vendor Management - Contact vendors regarding service issues to receive support information or assistance as instructed by the supervisor. Documentation - Produce and maintain technical documentation on the assigned systems. Reporting - Produce required department reporting associated with projects assigned by manager and problems assigned through help desk queues. Documentation includes current status and problem documentation summary within the problem management system. Project Management - With supervision, execute priorities, understand business application, answer technical questions and perform all assigned tasks. Serve as a resource to the project team for assigned client applications. Teamwork - Maintain and demonstrate good teamwork on assigned projects through actions and job performance. Customer Service - Provide effective Customer Service by being courteous, polite and friendly toward others at all times. Acknowledge customers immediately in order to determine need and help the customer resolve issue or request. Participate in departmental programs that promote and deliver exceptional customer service. Other - Perform other duties and special projects as assigned by the Market Operations Manager. Requirements: High School Diploma 0 - 1 years of experience Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
09/09/2025
Full time
Description Summary: The Field Services Technician is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Customer Support Center and the implementation of new functionality. Documentation and adherence to policies, procedures and standards of the organization is an important part of this position. The Field Services Technician is responsible for delivering high quality, cost effective solutions to all levels of users. This includes support for both the technology and processes. The Field Services Technician is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole. Responsibilities: Problem Solving - Effectively assess, diagnose and resolve basic configuration and hardware problems. Quickly and efficiently resolve problems assigned by the Customer Support Center. Assess overall performance of workstations and implement standard maintenance procedures to maximize performance. Workstation Software - With supervision, install, configure and maintain operating system software on client workstations. Provide support on basic features of application software such as initiation of software, logging on, navigation and termination. Understand a subset of the total configurations in the organization. Install, configure and maintain multiple workstation operating systems that include DOS, Windows v3.11, Windows 95, Windows 98, NetWare, Windows NT and Windows 2000. Install and maintain software images that assists in managing client workstations. Workstation Hardware - With direction install, configure and maintain hardware for client workstations. Client hardware includes workstation hardware such as processors, memory, hard drives, modems, video cards, monitors, peripherals, and CD-ROM drives. Possess the skills and knowledge in client workstation technology to support configurations in the organization. LAN Administration - With supervision, stop and restart services, shutdown and restart operating system software on Windows NT, 2000 and Novell servers. Network Administration - With supervision Telnets to local LAN switches and Hubs, activates ports for workstations and printers. Telecom - With supervision assists in the support and maintenance of the telecommunication systems - capable of providing dial-tone to the desktop. Desktop Hardware and Software - With direction, install, configure and maintain hardware and software. Communications - Demonstrate strong communication and human relationship skills. Inventory Management - Track and document the hardware and software inventory. Standards - Install, configure and maintain standards associated with workstation and peripheral procedures and documentation. Policies and Procedures - Follow established policies, procedures and standards defined by the department. Communications - Demonstrate strong communication and human relationship skills. Vendor Management - Contact vendors regarding service issues to receive support information or assistance as instructed by the supervisor. Documentation - Produce and maintain technical documentation on the assigned systems. Reporting - Produce required department reporting associated with projects assigned by manager and problems assigned through help desk queues. Documentation includes current status and problem documentation summary within the problem management system. Project Management - With supervision, execute priorities, understand business application, answer technical questions and perform all assigned tasks. Serve as a resource to the project team for assigned client applications. Teamwork - Maintain and demonstrate good teamwork on assigned projects through actions and job performance. Customer Service - Provide effective Customer Service by being courteous, polite and friendly toward others at all times. Acknowledge customers immediately in order to determine need and help the customer resolve issue or request. Participate in departmental programs that promote and deliver exceptional customer service. Other - Perform other duties and special projects as assigned by the Market Operations Manager. Requirements: High School Diploma 0 - 1 years of experience Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Peckham Industries Location: Hudson Falls, NY Pay Range: $150,000.00 - $185,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. Position Description Job Summary: The General Manager has full profit and loss responsibility for the entire business unit and leads the estimating, operational, and financial results for all paving, milling, and construction activities for Peckham Road Construction throughout New York and Western Vermont. This person should have a full understanding of profit/loss statements and construction accounts and ensure the job vs. build process results in positive, profitable results. The General Manager will be supported by an estimating team, project managers, and superintendents who will work up cost estimates for quotations, execute bid documents, and run projects. The General Manager is expected to collaborate with other division managers to simultaneously meet construction goals and overall organizational goals. Operational responsibility includes milling, paving, cold mix paving, cold-in-place recycling, full-depth reclamation, and chip sealing. The role will require frequent road travel to visit current and potential customers and job sites. As such, this person will need to become an expert on our processes, understanding the engineering and science behind the process, the quality control process, and the real-world applications. Due to the size of the territories and extensive number of pavement treatments we provide this person will need to be well organized. Over time, we hope this person will grow to become an industry leader on these topics and help to train future generations of employees and customers on the processes. We may also ask that they sit on industry committees on certain topics to maintain their expertise and to keep their knowledge of industry developments current. The General Manager shall also work closely with PII HR Team and develop and prepare SMART goals, conduct performance reviews and manage discipline issues when necessary. The General Manager needs to have strong leadership skills and be able to motivate people. Essential Functions: Determined. Drive performance and seek growth opportunities for the Peckham construction operations in Eastern New York and Western Vermont. Protect family and friends. Maintain a Safety Culture that fosters openness, innovation, idea sharing, and actions to improve. Humility. Foster teamwork and a "one-company" sense of purpose for the team under your management. Respect and engage. Conduct site visits to inspect projects and engage with customers, ensuring their needs are met. Regularly travel to meet with clients, showcasing expertise in bringing construction materials to market effectively. Results matter. Oversee and manage construction cost analysis, estimating, and bidding processes to ensure accurate and competitive proposals. Review and interpret contractual documents to align projects with company goals and client expectations. Maintain and oversee a consistent 2-week lookahead schedule to ensure effective project planning, resource allocation, and timely execution of paving operations. Communicate. Collaborate with superintendents and project managers to market our processes and communicate frequently on project progression. Dedication. Understand regional market dynamics and assist in the execution of tactics to enhance Peckham construction division performance. Focused. Continue enhancing PII's image in the construction industry as the supplier and employer of choice in the paving construction materials market by continuing to reinforce company vision, values, and goals. Position Requirements Requirements, Education and Experience: 1. A minimum of five (5) years of experience in commercial construction, material supply, or sales, preferably in road construction, or a bachelor's degree in engineering, communications, marketing, or a related field. 2. In-depth knowledge of construction standards and best practices. 3. Exceptional interpersonal and decision-making skills. 4. Excellent communication abilities, both verbal and written. 5. Demonstrated proficiency in prioritization and follow-up. 6. Strong analytical and problem-solving capabilities. 7. Proven ability to effectively lead diverse teams and resolve conflicts professionally. 8. Outstanding organizational skills with a track record of success. 9. Capacity to thrive in a fast-paced, dynamic work environment. 10. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 11. Must have a valid driver's license. 12. Must be authorized to work in the United States. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position requires travel to job locations and offices in Eastern New York and Western Vermont as well as occasional travel throughout New England for recycled pavement projects. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. The abilities to sit at a desk, frequent walking, bending, or standing, as necessary, are required. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 00 Yearly Salary PI867a330a6daf-8738
09/08/2025
Full time
Peckham Industries Location: Hudson Falls, NY Pay Range: $150,000.00 - $185,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. Position Description Job Summary: The General Manager has full profit and loss responsibility for the entire business unit and leads the estimating, operational, and financial results for all paving, milling, and construction activities for Peckham Road Construction throughout New York and Western Vermont. This person should have a full understanding of profit/loss statements and construction accounts and ensure the job vs. build process results in positive, profitable results. The General Manager will be supported by an estimating team, project managers, and superintendents who will work up cost estimates for quotations, execute bid documents, and run projects. The General Manager is expected to collaborate with other division managers to simultaneously meet construction goals and overall organizational goals. Operational responsibility includes milling, paving, cold mix paving, cold-in-place recycling, full-depth reclamation, and chip sealing. The role will require frequent road travel to visit current and potential customers and job sites. As such, this person will need to become an expert on our processes, understanding the engineering and science behind the process, the quality control process, and the real-world applications. Due to the size of the territories and extensive number of pavement treatments we provide this person will need to be well organized. Over time, we hope this person will grow to become an industry leader on these topics and help to train future generations of employees and customers on the processes. We may also ask that they sit on industry committees on certain topics to maintain their expertise and to keep their knowledge of industry developments current. The General Manager shall also work closely with PII HR Team and develop and prepare SMART goals, conduct performance reviews and manage discipline issues when necessary. The General Manager needs to have strong leadership skills and be able to motivate people. Essential Functions: Determined. Drive performance and seek growth opportunities for the Peckham construction operations in Eastern New York and Western Vermont. Protect family and friends. Maintain a Safety Culture that fosters openness, innovation, idea sharing, and actions to improve. Humility. Foster teamwork and a "one-company" sense of purpose for the team under your management. Respect and engage. Conduct site visits to inspect projects and engage with customers, ensuring their needs are met. Regularly travel to meet with clients, showcasing expertise in bringing construction materials to market effectively. Results matter. Oversee and manage construction cost analysis, estimating, and bidding processes to ensure accurate and competitive proposals. Review and interpret contractual documents to align projects with company goals and client expectations. Maintain and oversee a consistent 2-week lookahead schedule to ensure effective project planning, resource allocation, and timely execution of paving operations. Communicate. Collaborate with superintendents and project managers to market our processes and communicate frequently on project progression. Dedication. Understand regional market dynamics and assist in the execution of tactics to enhance Peckham construction division performance. Focused. Continue enhancing PII's image in the construction industry as the supplier and employer of choice in the paving construction materials market by continuing to reinforce company vision, values, and goals. Position Requirements Requirements, Education and Experience: 1. A minimum of five (5) years of experience in commercial construction, material supply, or sales, preferably in road construction, or a bachelor's degree in engineering, communications, marketing, or a related field. 2. In-depth knowledge of construction standards and best practices. 3. Exceptional interpersonal and decision-making skills. 4. Excellent communication abilities, both verbal and written. 5. Demonstrated proficiency in prioritization and follow-up. 6. Strong analytical and problem-solving capabilities. 7. Proven ability to effectively lead diverse teams and resolve conflicts professionally. 8. Outstanding organizational skills with a track record of success. 9. Capacity to thrive in a fast-paced, dynamic work environment. 10. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 11. Must have a valid driver's license. 12. Must be authorized to work in the United States. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position requires travel to job locations and offices in Eastern New York and Western Vermont as well as occasional travel throughout New England for recycled pavement projects. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. The abilities to sit at a desk, frequent walking, bending, or standing, as necessary, are required. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 00 Yearly Salary PI867a330a6daf-8738
Peckham Industries Location: Athens, NY Pay Range: $27.00 - $30.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. Position Description Job Summary: As an IT Help Desk Technician, you will play a crucial role in ensuring the efficient operation of Peckham's IT systems by assisting end-users with technical issues, troubleshooting problems, and providing timely solutions. This role involves responding to user inquiries, diagnosing, and resolving hardware and software problems, and maintaining documentation of support requests. As a Help Desk Technician, you will often work in a fast-paced environment, collaborating with other IT professionals to ensure seamless and productive user experience. This role is also part Field Technician and you will be required to go to site and fix computer issues that are not resolvable remotely. We are looking for someone in our Athens, NY area who is ready, willing, and able to support our users in NY /CT/MA State areas (Athens, Catskill. Rensselaer, Hudson Falls, Chestertown, Pleasant Valley & others if needed). You will be based in our Athens, NY location. You may be able to work from home on some days once trained and will be required to travel to sites which could be up to 2 hours away 40% of the time once you are fully trained. Essential Functions: 1. Committed to serve. Provide a friendly, quick, and helpful first point of contact for end users through our helpdesk via phone, email, and computer chat. Communicate to the end-user the status of their ticket every step of the way, notify them of any changes or outages related to their issue. Provide the client with remote troubleshooting and remote/onsite hardware maintenance and support. 2. Mastery. Use our ticketing system to work on and resolve helpdesk tickets & service requests while effectively documenting end-user interactions, steps taken, and results. Manage and record all work through our ticketing system, making sure that documentation is well-maintained and follow up with customers to ensure issues are resolved. Master tier 1 level incidents and show ability to resolve tier 2 level incidents. 3. Measurement. Establish Key Performance Indicators and maintain First Call Resolution >90%, Customer Satisfaction >90%, Mean time to respond >85%, and minimizing repeat incidents. 4. Results matter. Follow the schedule provided by the Senior Service Delivery Manager. Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks. Submit timesheets & expense reports as indicated on their SOPs. 5. Ownership and Caring. Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting. Escalate issues to the next tier with the next level of difficulty. 6. Dedication. Assist with delivering projects on-site or remotely when needed. Provide knowledgebase articles for technical team and users. 7. Innovation. Follow all our security procedures and keep a vigilant eye on security issues by identifying, communicating, and mitigating potential risks to the Service Delivery Manager. Identify opportunities for improvement and make constructive suggestions for change. 8. Loyalty. Act as local resource for Automation and Infrastructure problems. Position Requirements Requirements, Education and Experience: 1. 0-5 Years experience working either on a Helpdesk or for a Managed Service Provider (MSP)/IT Support Business; preferred. Experience using a Ticketing system / RMM Tool software, providing support via remote tools and handling Technical Service Tickets a plus. Must possess excellent organizational skills to keep Help desk tickets in order and updated. 2. In-depth knowledge of diagnosing and resolving technical issues with computer systems and mobile devices onsite and remotely. 3. Proficiency with Windows Desktop & Server environments, Apple Computers & Apple /Android mobile devices, a plus. 4. Understanding of support tools, techniques, and how technology is used to provide services. 5. Understanding of operating systems, business applications, printing systems, and network systems including diagnosing technical issues related to end-user hardware/software and network devices. Advanced experience working with the Microsoft 365 Platform preferred. 6. Must have excellent interpersonal communication skills and the ability to communicate with both technical and non-technical personnel with a patient and customer-oriented attitude. Proficiency in English spoken and written, a must. 7. Must have flexibility to work variable shifts and overtime as needed. 8. IT literate - Advanced user level. The ability to keep up with & adapt to the fast-paced IT world preferred. 9. Professional certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, Comp TIA +, Helpdesk Habits etc. a plus. 10. Must have a valid driver's license and own reliable transportation. 11. Must be authorized to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position may require up to 40% travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business. Must have your own, reliable transportation. Will reimburse mileage. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. The abilities to sit at a desk, frequent walking, bending, or standing, as necessary, are required. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 27-30 Hourly Wage PI0ef21c4dbc3e-2416
09/06/2025
Full time
Peckham Industries Location: Athens, NY Pay Range: $27.00 - $30.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. Position Description Job Summary: As an IT Help Desk Technician, you will play a crucial role in ensuring the efficient operation of Peckham's IT systems by assisting end-users with technical issues, troubleshooting problems, and providing timely solutions. This role involves responding to user inquiries, diagnosing, and resolving hardware and software problems, and maintaining documentation of support requests. As a Help Desk Technician, you will often work in a fast-paced environment, collaborating with other IT professionals to ensure seamless and productive user experience. This role is also part Field Technician and you will be required to go to site and fix computer issues that are not resolvable remotely. We are looking for someone in our Athens, NY area who is ready, willing, and able to support our users in NY /CT/MA State areas (Athens, Catskill. Rensselaer, Hudson Falls, Chestertown, Pleasant Valley & others if needed). You will be based in our Athens, NY location. You may be able to work from home on some days once trained and will be required to travel to sites which could be up to 2 hours away 40% of the time once you are fully trained. Essential Functions: 1. Committed to serve. Provide a friendly, quick, and helpful first point of contact for end users through our helpdesk via phone, email, and computer chat. Communicate to the end-user the status of their ticket every step of the way, notify them of any changes or outages related to their issue. Provide the client with remote troubleshooting and remote/onsite hardware maintenance and support. 2. Mastery. Use our ticketing system to work on and resolve helpdesk tickets & service requests while effectively documenting end-user interactions, steps taken, and results. Manage and record all work through our ticketing system, making sure that documentation is well-maintained and follow up with customers to ensure issues are resolved. Master tier 1 level incidents and show ability to resolve tier 2 level incidents. 3. Measurement. Establish Key Performance Indicators and maintain First Call Resolution >90%, Customer Satisfaction >90%, Mean time to respond >85%, and minimizing repeat incidents. 4. Results matter. Follow the schedule provided by the Senior Service Delivery Manager. Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks. Submit timesheets & expense reports as indicated on their SOPs. 5. Ownership and Caring. Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting. Escalate issues to the next tier with the next level of difficulty. 6. Dedication. Assist with delivering projects on-site or remotely when needed. Provide knowledgebase articles for technical team and users. 7. Innovation. Follow all our security procedures and keep a vigilant eye on security issues by identifying, communicating, and mitigating potential risks to the Service Delivery Manager. Identify opportunities for improvement and make constructive suggestions for change. 8. Loyalty. Act as local resource for Automation and Infrastructure problems. Position Requirements Requirements, Education and Experience: 1. 0-5 Years experience working either on a Helpdesk or for a Managed Service Provider (MSP)/IT Support Business; preferred. Experience using a Ticketing system / RMM Tool software, providing support via remote tools and handling Technical Service Tickets a plus. Must possess excellent organizational skills to keep Help desk tickets in order and updated. 2. In-depth knowledge of diagnosing and resolving technical issues with computer systems and mobile devices onsite and remotely. 3. Proficiency with Windows Desktop & Server environments, Apple Computers & Apple /Android mobile devices, a plus. 4. Understanding of support tools, techniques, and how technology is used to provide services. 5. Understanding of operating systems, business applications, printing systems, and network systems including diagnosing technical issues related to end-user hardware/software and network devices. Advanced experience working with the Microsoft 365 Platform preferred. 6. Must have excellent interpersonal communication skills and the ability to communicate with both technical and non-technical personnel with a patient and customer-oriented attitude. Proficiency in English spoken and written, a must. 7. Must have flexibility to work variable shifts and overtime as needed. 8. IT literate - Advanced user level. The ability to keep up with & adapt to the fast-paced IT world preferred. 9. Professional certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, Comp TIA +, Helpdesk Habits etc. a plus. 10. Must have a valid driver's license and own reliable transportation. 11. Must be authorized to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position may require up to 40% travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business. Must have your own, reliable transportation. Will reimburse mileage. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. The abilities to sit at a desk, frequent walking, bending, or standing, as necessary, are required. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 27-30 Hourly Wage PI0ef21c4dbc3e-2416