WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY West 108 th / Valley Lodge is a combination Supportive and Affordable Housing residence and older adult shelter on the beautiful Upper West Side. West 108 th provides 199 units of permanent housing units, including 119 Studio Apartments, 53 One Bedroom, 18 Two Bedrooms, 8 Three Bedrooms, and one two-bedroom superintendents unit. Valley Lodge is a 110-bed shelter, where many clients are often linked to permanent units available at West 108 th residence, creating a continuity of care model for many shelter residents transitioning to permanent housing. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents and shelter clients. The Property Manager is responsible for safe operations of all aspects of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. The estimated start date for this position is September 2025 . JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff Supervise the front desk staff (24/7) and maintenance team (4 West 108 th Street porters, 5 Valley Lodge Porters, 1 superintendent MF1 AP2 ) to ensure building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Facilities Department and the W. 108th Superintendent, manage ordering, repairs, coordinate service calls with shelter staff, and ensure daily maintenance operations of both West. 108 th and Valley Lodge. Report on and address building related issues in a timely fashion Assure the building, sidewalks and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensures staff is meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures including, but not limited to contract and leasehold obligations 24/7 front-desk coverage, maintenance of the building With support of the administrative Income Certification Specialist, ensure annual income certification AP3 s and lease renewals are completed, annually or as needed. Legal AP4 Responsibilities including correspondence with legal counsel and timely generation of late letter / rent demands / behavioral notice for noncompliant tenants. Services to Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team. Ensure compliance to WSFSSH standards and all contracted agencies including but not limited to NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, agency regulated lotteries, and referral programs including but not limited to DHS Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with CFO and Managing Director to establish annual operating budget REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or Bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), SCRIE, DRIE, City FHEPS / FHEPS, ESSHI PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am - 5pm 35 work week Compensation details: 0 Yearly Salary PI748ade45590a-6264
09/13/2025
Full time
WSFSSH MISSION STATEMENT The mission of WSFSSH is to provide safe, affordable, senior housing that integrates compassionate property management with supportive services to enhance the independence and dignity of each resident. WSFSSH creates and preserves affordable housing while supporting the development of healthy neighborhoods. JOB SUMMARY West 108 th / Valley Lodge is a combination Supportive and Affordable Housing residence and older adult shelter on the beautiful Upper West Side. West 108 th provides 199 units of permanent housing units, including 119 Studio Apartments, 53 One Bedroom, 18 Two Bedrooms, 8 Three Bedrooms, and one two-bedroom superintendents unit. Valley Lodge is a 110-bed shelter, where many clients are often linked to permanent units available at West 108 th residence, creating a continuity of care model for many shelter residents transitioning to permanent housing. The Property Manager position partners with Social Services staff to collaborate in the development, evaluation and implementation of agency policies, procedures, and programs with the goal of improving the services provided to residents and shelter clients. The Property Manager is responsible for safe operations of all aspects of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and collaborating with the social services team to keep residents stably housed. The estimated start date for this position is September 2025 . JOB DUTIES & RESPONSIBILITIES Building Management: Supervise the maintenance, administrative and compliance staff Supervise the front desk staff (24/7) and maintenance team (4 West 108 th Street porters, 5 Valley Lodge Porters, 1 superintendent MF1 AP2 ) to ensure building operation continuity. This includes setting staff schedules and coordinating shift coverage as needed (vacations/holidays/etc.) In collaboration with Facilities Department and the W. 108th Superintendent, manage ordering, repairs, coordinate service calls with shelter staff, and ensure daily maintenance operations of both West. 108 th and Valley Lodge. Report on and address building related issues in a timely fashion Assure the building, sidewalks and alleys are clean and well-maintained; and all licenses, certificates, etc., are current Conduct at a minimum, bi-annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment Review and recommend staff training needs and ensures staff is meeting minimum training requirements Assure all required licenses, operating certificates, etc. are current Assure all documentation is properly completed, managed confidentially, and stored in an appropriate location and submitted in a timely manner Assure quality management is practiced in accordance with all internal and external policies and procedures including, but not limited to contract and leasehold obligations 24/7 front-desk coverage, maintenance of the building With support of the administrative Income Certification Specialist, ensure annual income certification AP3 s and lease renewals are completed, annually or as needed. Legal AP4 Responsibilities including correspondence with legal counsel and timely generation of late letter / rent demands / behavioral notice for noncompliant tenants. Services to Residents: Work collaboratively with social services to resolve resident issues In collaboration with WSFSSH Occupancy and Leasing departments, responsible for intake/admission, and discharge of residents Available to negotiate and respond to grievances and reasonable accommodation requests. Respond to onsite emergencies and safety concerns, such as floods, fire, or tenant-related issues, in collaboration with maintenance and social services teams, as needed. Shared on-call availability with other members of the WSFSSH team. Ensure compliance to WSFSSH standards and all contracted agencies including but not limited to NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), HPD Project Based Voucher Program/Section 8 Rental Assistance, and NYC Continuum of Care (CoC). Oversee lease up of vacant units in compliance with fair housing, marketing, tenant selection plans, tenant applications, agency regulated lotteries, and referral programs including but not limited to DHS Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments Budget: Operate and manage the building within the prescribed budgets and ensure documentation of expenses meets contractual and agency standards Collect and deposit rents Work with CFO and Managing Director to establish annual operating budget REQUIRED KNOWLEDGE SKILLS & ABILITIES Skilled at working with people who have histories of homelessness, are living with mental health conditions, chronic substance use, or other chronic challenges. Strong leadership skills with a proven track record for creating and maintaining positive and mindful change Ability to collaborate across functional teams Ability to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary Proven management skills including strong computer skills and facility with Excel, Word, Outlook. Facility with RealPage, Yardi or similar Property Management software. Experience with Low Income Housing Tax Credit programs and compliance, including LIHTC Certification, strongly preferred. Bilingual in English and Spanish is preferred REQUIRED EDUCATION, EXPERIENCE AND CREDENTIALS High School Diploma or GED required, Associates or Bachelors degree preferred A minimum of two years of supervisory experience A minimum of 3 years of experience with Section 8 and LIHTC, knowledge of other Housing subsidy programs preferred including but not limited to: Section 8 (project based and tenant-based vouchers), SCRIE, DRIE, City FHEPS / FHEPS, ESSHI PHYSICAL REQUIREMENTS Must be able to sit, stand, walk, and bend Must be able to lift 25 lbs. Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday- Friday 9am - 5pm 35 work week Compensation details: 0 Yearly Salary PI748ade45590a-6264
Job Description Prepare FLASH reporting and oversee month end closing Prepare quarterly Call Reports Prepare Consolidated and Combined working papers Prepare journal entries (month/quarter end and allocations), data/statistical analysis, monthly report preparation, and budget participation Review and sign-off on Staff Accountant journal entries and reconcilements Configure, modify, test and implement both current and new software workflows and procedures to ensure compliance with updated accounting standards and operational requirements Enforce Company and Departmental policies and procedures Process and/or review entries related to FCIS, FNR, and FNR II Prepare rebills for intercompany entries and assist in posting when needed Analysis and research of individual accounts and outstanding items at all company levels Assist in annual external audits and regulatory audits (example: OCC, Federal Reserve, and FDIC) Oversee departmental processes and identify opportunities to automate and streamline workflows for increased efficiency and accuracy. Prepare monthly and quarterly financial reports Prepare managerial reports as needed Oversee Property renditions and Property taxes for 300+ branches Cross train and help staff accountants with daily work Participate in webinars related to Banking, Accounting, and overall Regulatory reporting Regular and predictable attendance and punctuality Travel as need to meet business needs Other duties as assigned Physical Requirements: Must be able to remain in a sitting stationary position for extended periods of time Constantly operate a computer and other office machinery Ability to lift up to 25 pounds FCBI is an equal opportunity employer.
09/13/2025
Full time
Job Description Prepare FLASH reporting and oversee month end closing Prepare quarterly Call Reports Prepare Consolidated and Combined working papers Prepare journal entries (month/quarter end and allocations), data/statistical analysis, monthly report preparation, and budget participation Review and sign-off on Staff Accountant journal entries and reconcilements Configure, modify, test and implement both current and new software workflows and procedures to ensure compliance with updated accounting standards and operational requirements Enforce Company and Departmental policies and procedures Process and/or review entries related to FCIS, FNR, and FNR II Prepare rebills for intercompany entries and assist in posting when needed Analysis and research of individual accounts and outstanding items at all company levels Assist in annual external audits and regulatory audits (example: OCC, Federal Reserve, and FDIC) Oversee departmental processes and identify opportunities to automate and streamline workflows for increased efficiency and accuracy. Prepare monthly and quarterly financial reports Prepare managerial reports as needed Oversee Property renditions and Property taxes for 300+ branches Cross train and help staff accountants with daily work Participate in webinars related to Banking, Accounting, and overall Regulatory reporting Regular and predictable attendance and punctuality Travel as need to meet business needs Other duties as assigned Physical Requirements: Must be able to remain in a sitting stationary position for extended periods of time Constantly operate a computer and other office machinery Ability to lift up to 25 pounds FCBI is an equal opportunity employer.
Requisition: ST Title: Student Employee-Property-Assistant Employee Class: Student Employee College Work Study Position: No Department: Property Division: Division of Finance and Operations Hours per week: 28 Hiring Rate: $9.00 per hour Nature & Purpose of Position: Assist the Property Office in delivery and removal of surplus property. Open Date: 08/28/2025 Position Number: 9N9958 Contact Name & Title: Ronald Byrd-Property Manager Contact Phone: Contact Email: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report
09/13/2025
Full time
Requisition: ST Title: Student Employee-Property-Assistant Employee Class: Student Employee College Work Study Position: No Department: Property Division: Division of Finance and Operations Hours per week: 28 Hiring Rate: $9.00 per hour Nature & Purpose of Position: Assist the Property Office in delivery and removal of surplus property. Open Date: 08/28/2025 Position Number: 9N9958 Contact Name & Title: Ronald Byrd-Property Manager Contact Phone: Contact Email: EEO Statement: Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215. Annual Security and Fire Safety Report
Wilmington Savings Fund Society
Wilmington, Delaware
Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service is more than part of our name, it's our mission and our purpose. The Business Banking Relationship Manager III will manage and grow relationships with small-to-medium-sized businesses with up to $10 million in annual revenues, delivering customized financial solutions with total credit exposure of up to $3 million. This position plays a key role in driving business growth by providing expert financial advice and a full-service business banking to include lending, deposit, and non-credit products to support the financial goals of business clients. The Business Banker is responsible for end-to-end relationship management, from sourcing and analyzing client opportunities to structuring loans and monitoring portfolio performance, while actively collaborating with internal and external partners to enhance client value. This role is sales driven and requires a proven history of developing new businesses and managing relationships. Ideal candidates are experienced in community banking, networking, building relationships, and providing excellent customer service, and possess extensive experience with small businesses. Job Responsibilities: Actively identify and pursue new business opportunities through self-generated referrals and an established network of CPAs, attorneys, business brokers, and commercial real estate professionals. Conduct client and prospect meetings to assess their financial needs, challenges, and opportunities, tailoring banking solutions to meet their goals. Prospect new business relationships and cross sell Bank solutions and services. Perform comprehensive financial analysis, including review of financial statements, credit reports, and cash flow projections, to determine creditworthiness. Develop and recommend loan structures, repayment schedules, and collateral requirements in alignment with client needs and the bank's credit policies. Negotiate loan terms, ensuring a mutually beneficial agreement while adhering to regulatory and compliance guidelines. Manage an active loan portfolio, ensuring compliance with loan terms, polices, and regulatory requirements. Conduct regular portfolio reviews to identify risks, monitor payment trends, and address early warning signs of potential issues. Collaborate with credit and portfolio management teams to ensure timely renewal of loans and updates to client profiles. Serve as the primary relationship manager, deepening client relationships through consistent engagement and cross-selling of banking solutions, including cash management, personal banking, and wealth management solutions. Function as the "gatekeeper" for the bank, ensuring clients are aware of and benefit from the full range of banking solutions and services. Provide exceptional customer service, proactively addressing client concerns and identifying opportunities to enhance their banking experience. Partner with internal teams, including credit administration, operations, portfolio managers, and product specialists, to deliver comprehensive solutions for clients. Mentor and coach junior relationship managers, sharing expertise in financial analysis, sales strategies, and client relationship building. Assist in training and mentoring new and less experienced small business relationship managers on lending procedures, policies, and regulations, and recommends improvements to procedures and provides functional guidance as needed. Minimum Qualifications: Bachelor's degree in business or finance preferred, or equivalent experience demonstrated through a combination of the following: work and military experience, and education/training. Experienced Business Lender with 7+ years of new business development experience and direct sourcing and prospecting new clients. 7+ years of business lending experience in the financial industry along with a proven history of managing relationships, developing new business, sustaining consistent production, and ability to perform in multiple goal categories. Demonstrated proficiency in working with key internal resources. Must have experience with utilizing a CRM system to manage and monitor progress in sales pipeline toward converting prospects to customers. Must have strong knowledge of business lending, consumer lending, and deposit products. Must have credit experience, loan structuring, and financial statement analysis. Must have proficiency with analyzing applicant financial status, credit, and property evaluation to determine ability and capacity to repay and service debt. Basic Knowledge of all applicable Regulations that pertain to this position is required. Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures, and related programs. Ability to travel within the WSFS Bank footprint Salary Range: $108,722.00 - $178,616.75Individual base pay may vary on additional factors such as the candidate's experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs. In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate's location and employment status. For more information about Associate benefits, please visit WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at . WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
09/13/2025
Full time
Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service is more than part of our name, it's our mission and our purpose. The Business Banking Relationship Manager III will manage and grow relationships with small-to-medium-sized businesses with up to $10 million in annual revenues, delivering customized financial solutions with total credit exposure of up to $3 million. This position plays a key role in driving business growth by providing expert financial advice and a full-service business banking to include lending, deposit, and non-credit products to support the financial goals of business clients. The Business Banker is responsible for end-to-end relationship management, from sourcing and analyzing client opportunities to structuring loans and monitoring portfolio performance, while actively collaborating with internal and external partners to enhance client value. This role is sales driven and requires a proven history of developing new businesses and managing relationships. Ideal candidates are experienced in community banking, networking, building relationships, and providing excellent customer service, and possess extensive experience with small businesses. Job Responsibilities: Actively identify and pursue new business opportunities through self-generated referrals and an established network of CPAs, attorneys, business brokers, and commercial real estate professionals. Conduct client and prospect meetings to assess their financial needs, challenges, and opportunities, tailoring banking solutions to meet their goals. Prospect new business relationships and cross sell Bank solutions and services. Perform comprehensive financial analysis, including review of financial statements, credit reports, and cash flow projections, to determine creditworthiness. Develop and recommend loan structures, repayment schedules, and collateral requirements in alignment with client needs and the bank's credit policies. Negotiate loan terms, ensuring a mutually beneficial agreement while adhering to regulatory and compliance guidelines. Manage an active loan portfolio, ensuring compliance with loan terms, polices, and regulatory requirements. Conduct regular portfolio reviews to identify risks, monitor payment trends, and address early warning signs of potential issues. Collaborate with credit and portfolio management teams to ensure timely renewal of loans and updates to client profiles. Serve as the primary relationship manager, deepening client relationships through consistent engagement and cross-selling of banking solutions, including cash management, personal banking, and wealth management solutions. Function as the "gatekeeper" for the bank, ensuring clients are aware of and benefit from the full range of banking solutions and services. Provide exceptional customer service, proactively addressing client concerns and identifying opportunities to enhance their banking experience. Partner with internal teams, including credit administration, operations, portfolio managers, and product specialists, to deliver comprehensive solutions for clients. Mentor and coach junior relationship managers, sharing expertise in financial analysis, sales strategies, and client relationship building. Assist in training and mentoring new and less experienced small business relationship managers on lending procedures, policies, and regulations, and recommends improvements to procedures and provides functional guidance as needed. Minimum Qualifications: Bachelor's degree in business or finance preferred, or equivalent experience demonstrated through a combination of the following: work and military experience, and education/training. Experienced Business Lender with 7+ years of new business development experience and direct sourcing and prospecting new clients. 7+ years of business lending experience in the financial industry along with a proven history of managing relationships, developing new business, sustaining consistent production, and ability to perform in multiple goal categories. Demonstrated proficiency in working with key internal resources. Must have experience with utilizing a CRM system to manage and monitor progress in sales pipeline toward converting prospects to customers. Must have strong knowledge of business lending, consumer lending, and deposit products. Must have credit experience, loan structuring, and financial statement analysis. Must have proficiency with analyzing applicant financial status, credit, and property evaluation to determine ability and capacity to repay and service debt. Basic Knowledge of all applicable Regulations that pertain to this position is required. Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures, and related programs. Ability to travel within the WSFS Bank footprint Salary Range: $108,722.00 - $178,616.75Individual base pay may vary on additional factors such as the candidate's experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs. In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate's location and employment status. For more information about Associate benefits, please visit WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at . WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/12/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description: The Service Technician is responsible for completing tenant-related work orders across electrical, HVAC, and plumbing systems in residential and commercial properties. This team member must effectively prioritize tasks based on urgency, diagnose root causes, and perform necessary repairs in a timely manner while maintaining high standards of quality and compliance. Additionally, the Service Technician will work closely with the Service Supervisor on small projects, including rent-ready units, ensuring they meet inspection requirements and are move-in ready. Requirements: Prioritize work orders based on urgency and communicate with tenants and property owners as needed. Diagnose issues and perform repairs related to electrical, HVAC, and plumbing systems. Conduct routine maintenance to ensure the longevity and efficiency of building systems. Perform general property maintenance, including patching walls, painting, installing trim, and other minor repairs. Assist in preparing rental units to meet Rent Ready and municipal inspection standards. Work on small projects as assigned, including property improvements and unit turnover tasks. Ensure all work complies with safety standards, local codes, and company guidelines. Provide clear communication with clients, tenants, and team members. Be available for on-call service according to company policy. Complete any other tasks as assigned by the Supervisor or Maintenance Manager Level I Service Technician Duties & Responsibilities: Complete basic tenant-related work orders under supervision, ensuring timely and accurate repairs. Assist with diagnosing root causes for common maintenance issues. Perform routine repairs, including drywall patching, painting, and light plumbing or electrical work. Maintain cleanliness and organization of tools, supplies, and workspaces. Document work completed as required by company systems. Level II Service Technician Duties & Responsibilities: Perform more advanced repairs, including intermediate HVAC troubleshooting, electrical work, and plumbing fixes. Prepare units for and attend local/municipality inspections. Maintain proper documentation, ensuring compliance with company policies and procedures. Mentor Level I Technicians, sharing expertise and best practices. Support unit turnovers, ensuring readiness for rent-ready inspections Level III Service Technician Duties & Responsibilities: Take ownership of complex repair tasks and develop permanent solutions for recurring issues. Collaborate closely with the Service Supervisor to plan and execute property-wide maintenance projects. Expert level reporting and inventory management Actively train Level I and II Technicians to elevate overall team performance. Be a resource for resolving escalated maintenance issues and callbacks, offering advanced troubleshooting expertise. Maintaining a billable hour average of 70% or higher on a weekly basis Senior Service Technician Duties & Responsibilities: Lead complex repair tasks, diagnose intricate maintenance issues, and develop permanent solutions. Serve as a mentor to Level I and II Technicians, offering guidance and training. Take the lead on large-scale projects, support the bid process and make recommendations for repairs. Collaborate closely with the Service Supervisor to develop project plans and inspection strategies. Ensure units pass all rent-ready and local/municipality inspections with consistency. Maintaining a billable hour average of 85% or higher on a weekly basis Compensation details: 20-24 Hourly Wage PI39bc26d13e7c-1467
09/11/2025
Full time
Description: The Service Technician is responsible for completing tenant-related work orders across electrical, HVAC, and plumbing systems in residential and commercial properties. This team member must effectively prioritize tasks based on urgency, diagnose root causes, and perform necessary repairs in a timely manner while maintaining high standards of quality and compliance. Additionally, the Service Technician will work closely with the Service Supervisor on small projects, including rent-ready units, ensuring they meet inspection requirements and are move-in ready. Requirements: Prioritize work orders based on urgency and communicate with tenants and property owners as needed. Diagnose issues and perform repairs related to electrical, HVAC, and plumbing systems. Conduct routine maintenance to ensure the longevity and efficiency of building systems. Perform general property maintenance, including patching walls, painting, installing trim, and other minor repairs. Assist in preparing rental units to meet Rent Ready and municipal inspection standards. Work on small projects as assigned, including property improvements and unit turnover tasks. Ensure all work complies with safety standards, local codes, and company guidelines. Provide clear communication with clients, tenants, and team members. Be available for on-call service according to company policy. Complete any other tasks as assigned by the Supervisor or Maintenance Manager Level I Service Technician Duties & Responsibilities: Complete basic tenant-related work orders under supervision, ensuring timely and accurate repairs. Assist with diagnosing root causes for common maintenance issues. Perform routine repairs, including drywall patching, painting, and light plumbing or electrical work. Maintain cleanliness and organization of tools, supplies, and workspaces. Document work completed as required by company systems. Level II Service Technician Duties & Responsibilities: Perform more advanced repairs, including intermediate HVAC troubleshooting, electrical work, and plumbing fixes. Prepare units for and attend local/municipality inspections. Maintain proper documentation, ensuring compliance with company policies and procedures. Mentor Level I Technicians, sharing expertise and best practices. Support unit turnovers, ensuring readiness for rent-ready inspections Level III Service Technician Duties & Responsibilities: Take ownership of complex repair tasks and develop permanent solutions for recurring issues. Collaborate closely with the Service Supervisor to plan and execute property-wide maintenance projects. Expert level reporting and inventory management Actively train Level I and II Technicians to elevate overall team performance. Be a resource for resolving escalated maintenance issues and callbacks, offering advanced troubleshooting expertise. Maintaining a billable hour average of 70% or higher on a weekly basis Senior Service Technician Duties & Responsibilities: Lead complex repair tasks, diagnose intricate maintenance issues, and develop permanent solutions. Serve as a mentor to Level I and II Technicians, offering guidance and training. Take the lead on large-scale projects, support the bid process and make recommendations for repairs. Collaborate closely with the Service Supervisor to develop project plans and inspection strategies. Ensure units pass all rent-ready and local/municipality inspections with consistency. Maintaining a billable hour average of 85% or higher on a weekly basis Compensation details: 20-24 Hourly Wage PI39bc26d13e7c-1467
Hourly Rate: $32.86$500 SIGN ON BONUS This bonus is for new hires. Internal candidates, college programs, rehires and managers are excluded. Payments are in $250 increments at 90 and 180 days, paid on the following paycheck. JOB STATUS: Casual (0-19/Hours per week) JOB REQUIREMENT: Valid Hawaii state guard card. Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Safety & Security Officer at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities (Benefit Eligibility will vary by position) Travel discounts Credit Union Membership Professional Counseling & Family Support Growth and Development Opportunities Site Specific Perks Free daily meal and associate cafeteria Complimentary soft drinks, coffee and tea Monthly and quarterly celebrations and awards Company branded hats for outdoor associates Free work shoes every 6 months (select departments) Discounted bus pass Discounts to onsite spa and food outlets Community service opportunities As a Safety & Security Officer, a typical day will include: Patrols all areas of the property by foot or vehicle using specified equipment (e.g., flashlight, high visibility jacket). Administers first aid/CPR to Owner/guests or associates as required. Ensure Owner/guest and meeting rooms are secure and assist Owner/guests with room access. Monitors Closed Circuit Televisions (CCTV), perimeter alarm systems, duress alarms, and fire life safety systems. Responds to the scene of Owner/guest or associate accidents and determine if emergency aid is required. Defuses Owner/guest or associate disturbances/altercations following company policies and procedures. Handles lost and found, logging and returning items. Utilizes computer systems, prepares and reviews written documents accurately and completely; and answers the phone using proper telephone etiquette. Oversee OSHA & FLS violations to mitigate risks throughout the property. Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. To Become a Safety & Security Officer at MVW: Valid driver's license may be required with at least one year of clean driving history. Operate company vehicles following our company policies and standards (including but not limited to golf carts). Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Specific job duties may differ by property, size of team, or facility. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
09/10/2025
Full time
Hourly Rate: $32.86$500 SIGN ON BONUS This bonus is for new hires. Internal candidates, college programs, rehires and managers are excluded. Payments are in $250 increments at 90 and 180 days, paid on the following paycheck. JOB STATUS: Casual (0-19/Hours per week) JOB REQUIREMENT: Valid Hawaii state guard card. Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Safety & Security Officer at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled. Competitive Pay Medical/Dental/Vision/401K opportunities (Benefit Eligibility will vary by position) Travel discounts Credit Union Membership Professional Counseling & Family Support Growth and Development Opportunities Site Specific Perks Free daily meal and associate cafeteria Complimentary soft drinks, coffee and tea Monthly and quarterly celebrations and awards Company branded hats for outdoor associates Free work shoes every 6 months (select departments) Discounted bus pass Discounts to onsite spa and food outlets Community service opportunities As a Safety & Security Officer, a typical day will include: Patrols all areas of the property by foot or vehicle using specified equipment (e.g., flashlight, high visibility jacket). Administers first aid/CPR to Owner/guests or associates as required. Ensure Owner/guest and meeting rooms are secure and assist Owner/guests with room access. Monitors Closed Circuit Televisions (CCTV), perimeter alarm systems, duress alarms, and fire life safety systems. Responds to the scene of Owner/guest or associate accidents and determine if emergency aid is required. Defuses Owner/guest or associate disturbances/altercations following company policies and procedures. Handles lost and found, logging and returning items. Utilizes computer systems, prepares and reviews written documents accurately and completely; and answers the phone using proper telephone etiquette. Oversee OSHA & FLS violations to mitigate risks throughout the property. Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. To Become a Safety & Security Officer at MVW: Valid driver's license may be required with at least one year of clean driving history. Operate company vehicles following our company policies and standards (including but not limited to golf carts). Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Specific job duties may differ by property, size of team, or facility. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Field Service Technician III US-CA-San Jose Job ID: 33162 Type: Full-Time # of Openings: 1 Category: Field Service CUSA San Jose Branch About the Role The best problem solvers are true knowledge seekers. Providing a high level of technical support is no simple feat in dynamic environments. You must be willing to learn and comprehend new products and skills at a moment's notice. If you're in the business of supplying seamless and expert operational, maintenance, and networking support and thrive in a 24/7 customer-driven setting, we want to hear from you. Canon USA, a pioneer in technology, solutions, and services, is actively on the lookout for a Field Service Technician III to make an immediate impact on our talented team. Your Impact We're searching for a true go-getter to: Diagnose mechanical, software, network, and system failures, using established procedures. Service and repair designated equipment to Canon standards and specifications. Report product failure trends and serviceability issues to managers with necessary supported documentation, ensuring accurate information and recordkeeping. Help meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. Diligently maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. Control all technical information and Canon property assigned. Assist with the solutions of escalated technical and/or customer service-related problem areas for any territory when requested. Maintain complete working knowledge, aptitude, and ability to repair multiple product lines including troubleshooting, diagnostics, and preventive maintenance. Communicate with supervisors and other departments regarding the solution of escalated technical and/or customer service-related problem areas. Interface with customer IT depts. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: Typically requires general and/or vocational training plus 2 to 4 years of related experience. An Associate's degree in electronics or electrical engineering capacity from an accredited college or technical school or equivalent experience. Direct experience working as a field technician. The capacity to meet or exceed the minimum performance standards for productive technical quality and customer satisfaction for assigned territory. The ability to travel (valid driver's license and acceptable driving record necessary). Capable of excelling in a 24/7 environment, while performing shift work and on-call rotations. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). In accordance with applicable law, we are providing the anticipated rate for this role: $24.39 - 36.53 hourly. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI6289c46333e9-9469
09/10/2025
Full time
Field Service Technician III US-CA-San Jose Job ID: 33162 Type: Full-Time # of Openings: 1 Category: Field Service CUSA San Jose Branch About the Role The best problem solvers are true knowledge seekers. Providing a high level of technical support is no simple feat in dynamic environments. You must be willing to learn and comprehend new products and skills at a moment's notice. If you're in the business of supplying seamless and expert operational, maintenance, and networking support and thrive in a 24/7 customer-driven setting, we want to hear from you. Canon USA, a pioneer in technology, solutions, and services, is actively on the lookout for a Field Service Technician III to make an immediate impact on our talented team. Your Impact We're searching for a true go-getter to: Diagnose mechanical, software, network, and system failures, using established procedures. Service and repair designated equipment to Canon standards and specifications. Report product failure trends and serviceability issues to managers with necessary supported documentation, ensuring accurate information and recordkeeping. Help meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. Diligently maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. Control all technical information and Canon property assigned. Assist with the solutions of escalated technical and/or customer service-related problem areas for any territory when requested. Maintain complete working knowledge, aptitude, and ability to repair multiple product lines including troubleshooting, diagnostics, and preventive maintenance. Communicate with supervisors and other departments regarding the solution of escalated technical and/or customer service-related problem areas. Interface with customer IT depts. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: Typically requires general and/or vocational training plus 2 to 4 years of related experience. An Associate's degree in electronics or electrical engineering capacity from an accredited college or technical school or equivalent experience. Direct experience working as a field technician. The capacity to meet or exceed the minimum performance standards for productive technical quality and customer satisfaction for assigned territory. The ability to travel (valid driver's license and acceptable driving record necessary). Capable of excelling in a 24/7 environment, while performing shift work and on-call rotations. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). In accordance with applicable law, we are providing the anticipated rate for this role: $24.39 - 36.53 hourly. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PI6289c46333e9-9469
Job Title Property Manager Location Barrington - Buffalo, MN 55362 US Hillside Terrace - Monticello, MN 55362 US (Primary) Hillside Terrace II - Monticello, MN 55362 US Category Property Manager Job Type Full-time Job Description Thies & Talle Management, Inc., a leading property management company with nearly forty years of experience in the multi-housing industry, has an opening for a Full-time Property Manager to oversee three of our apartment communities located in Monticello and Buffalo, MN. Duties include leasing, rent collections, resident relations, and management of day-to-day operations. Customer service, sales, organizational, and administrative skills and experience required. Professional and friendly work environment. Salary commensurate with experience. Great benefits including health, life, vacation and 401(k)! Equal Opportunity Employer SUMMARY: The Property Manager is responsible for the leasing of rental units, the collection of rent, and the authorization of various payments necessary to run the facility. Supervises staff to ensure smooth, efficient, and profitable operation of the site. Responds to concerns and requests of residents of the community. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time without notice. Personally inspect common areas and buildings to monitor the appearance, cleanliness, maintenance, attractiveness, and safety of the property. Sets appointments, shows apartments, certifies potential residents and maintains a high percentage of occupancy. Screens applicants according to company policies and procedures. Notifies applicants of status through proper channels. Reviews applications with Regional Property Manager. Performs primary Property Manager duties using computer system. Keeps current on system changes and maintains system information. Manage processing of applications to ensure rapid turnover of vacant apartments while following selection criteria. Ensure new residents are properly moved in apartments including completing move-in inspection form before turning over keys. Ensures departing residents are properly moved out and all paperwork is completed including final account statements and collections packets. Supervises apartment community staff including performance management, discipline, timekeeping, and payroll. Communicates frequently with Regional Property Manager on vital needs of the community. Enforces lease and other government rules and regulations, including Fair Housing laws, building safety, health codes, and local ordinances. Arranges for painters, carpet cleaners, and resident caretakers and maintenance staff to prepare units for new residents. Ensures that all reports including traffic and availability reports, compliance, file inspection, and lease renewal and delinquency are complete and filed timely. Resolve day-to-day resident problems and concerns including maintenance, parking, rent or other charges, safety and security. Communicates important information to residents with well-written notices written in a positive manner. Plans events and meetings with residents to develop a positive sense of community. Audit and enter all invoices for payment. Fully investigate any questionable invoices. Inspects all units every six months. Sends follow-up notices to residents and arranges for re-inspection and follow-up. Documents lease violations and follows-up with residents. Handles emergency situations including crime and fire alarms. Understands, follows, and stays current on all information in Operations Manual to ensure that property is in compliance with company policies. SECONDARY DUTIES AND RESPONSIBILITIES include the following: Acts as a liaison between residents and community services. Prepares and distributes notices and newsletters. Helps residents and applicants with their paperwork. Notifies residents of important events. Coordinates resident functions. Completes reference forms for current or former residents. Filing of documentation in resident files. Work with the Police Department to help site meet requirements of Crime Free Multi-Housing program. Review monthly Operating Report to track income and expenses over time. SUPERVISORY RELATIONSHIPS: To perform this position successfully, an individual must be able to work within the following supervisory relationships: The Property Manager position has supervisor responsibilities for property site staff including the leasing specialist, caretaker and maintenance staff. This involves enforcing policies in Operations Resource Center and Employee Handbook and other work rules and policies, coaching regarding employees for performance issues, and delegating. The Property Manager reports to the Regional Property Manager. Job Requirements QUALIFICATION REQUIREMENTS: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience: A high school diploma or equivalent is required. 1-2 years of college or technical school is preferred. Must possess the ability to multi-task in performing the essential functions of the position. Knowledge of computers and office equipment is necessary. Must have excellent verbal and written communication skills. Training and/or experience with subsidized housing is preferred. Certification as occupancy specialist is preferred. A driver's license is required. Language Skills: Ability to read, analyze, and complete documentation required by city, county, state or federal agencies. Must be able to communicate through speaking, listening, and writing effectively with residents and outside agencies. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure. Must be able to calculate figures and amounts such as discounts, interest, commission and percentages. Accounting and/or bookkeeping skills are a plus. Reasoning Ability: Needs to be able to assess a situation based upon available date and information and make timely and appropriate decisions. Other Skills/Abilities/Specifications: This job requires self-motivation and the ability to work independently. Must be able to prioritize job duties. Time management is essential. Ability to maintain confidentiality is required. Skill in establishing and maintaining positive relationships with diverse residents, applicants and staff. PUNCTUALITY AND ATTENDANCE: Regular attendance, reliability, and punctuality are needed to be available to meet with applicants, current residents, and outside vendors during regularly scheduled office hours. The success of the property and maintaining resident satisfaction and filling apartments requires staff to be available at the convenience of applicants and residents. Most buildings or apartment communities managed by Management have small staffs and employees must be able to assist other employees in job duties and be available to respond to occasional property or tenant emergencies. WORKING CONDITIONS: The working condition characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works in outside weather conditions. The noise level of the work environment is usually moderate. The employee will come in contact with applicants, residents and former residents from diverse religious, cultural and economic backgrounds, including persons with special needs, where communications may pose challenges that will require additional efforts and patience. The employee often has to handle difficult and emotional situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While perfuming the duties of this job, the employee is regularly required to stand; walk; sit; stoop; kneel; crouch; crawl; climb stairs; and talk or hear. The employee is occasionally required to reach with hands and arms and climb or balance. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The employee must also be able to spend significant time in front of a computer screen and to work for a considerable period of time a day with a computer. REASONABLE ACCOMMODATIONS: Management will provide reasonable accommodations to qualified applicants and employees with disabilities in connection with its application process, modifications or adjustments to the work environment, and modifications or adjustments that allow a disabled individual to have equal benefits and privileges of employment as are enjoyed by other similarly situated individuals without disabilities, unless doing so would cause undue hardship. EQUIPMENT AND TOOLS USED: Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed. Use of computer, typewriter, copy machine, phone and answering service, pager, and other general office equipment. Pay Rate: Type Per Year Pay Rate: Low 49,000 Pay Rate: High 50,000
09/10/2025
Full time
Job Title Property Manager Location Barrington - Buffalo, MN 55362 US Hillside Terrace - Monticello, MN 55362 US (Primary) Hillside Terrace II - Monticello, MN 55362 US Category Property Manager Job Type Full-time Job Description Thies & Talle Management, Inc., a leading property management company with nearly forty years of experience in the multi-housing industry, has an opening for a Full-time Property Manager to oversee three of our apartment communities located in Monticello and Buffalo, MN. Duties include leasing, rent collections, resident relations, and management of day-to-day operations. Customer service, sales, organizational, and administrative skills and experience required. Professional and friendly work environment. Salary commensurate with experience. Great benefits including health, life, vacation and 401(k)! Equal Opportunity Employer SUMMARY: The Property Manager is responsible for the leasing of rental units, the collection of rent, and the authorization of various payments necessary to run the facility. Supervises staff to ensure smooth, efficient, and profitable operation of the site. Responds to concerns and requests of residents of the community. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time without notice. Personally inspect common areas and buildings to monitor the appearance, cleanliness, maintenance, attractiveness, and safety of the property. Sets appointments, shows apartments, certifies potential residents and maintains a high percentage of occupancy. Screens applicants according to company policies and procedures. Notifies applicants of status through proper channels. Reviews applications with Regional Property Manager. Performs primary Property Manager duties using computer system. Keeps current on system changes and maintains system information. Manage processing of applications to ensure rapid turnover of vacant apartments while following selection criteria. Ensure new residents are properly moved in apartments including completing move-in inspection form before turning over keys. Ensures departing residents are properly moved out and all paperwork is completed including final account statements and collections packets. Supervises apartment community staff including performance management, discipline, timekeeping, and payroll. Communicates frequently with Regional Property Manager on vital needs of the community. Enforces lease and other government rules and regulations, including Fair Housing laws, building safety, health codes, and local ordinances. Arranges for painters, carpet cleaners, and resident caretakers and maintenance staff to prepare units for new residents. Ensures that all reports including traffic and availability reports, compliance, file inspection, and lease renewal and delinquency are complete and filed timely. Resolve day-to-day resident problems and concerns including maintenance, parking, rent or other charges, safety and security. Communicates important information to residents with well-written notices written in a positive manner. Plans events and meetings with residents to develop a positive sense of community. Audit and enter all invoices for payment. Fully investigate any questionable invoices. Inspects all units every six months. Sends follow-up notices to residents and arranges for re-inspection and follow-up. Documents lease violations and follows-up with residents. Handles emergency situations including crime and fire alarms. Understands, follows, and stays current on all information in Operations Manual to ensure that property is in compliance with company policies. SECONDARY DUTIES AND RESPONSIBILITIES include the following: Acts as a liaison between residents and community services. Prepares and distributes notices and newsletters. Helps residents and applicants with their paperwork. Notifies residents of important events. Coordinates resident functions. Completes reference forms for current or former residents. Filing of documentation in resident files. Work with the Police Department to help site meet requirements of Crime Free Multi-Housing program. Review monthly Operating Report to track income and expenses over time. SUPERVISORY RELATIONSHIPS: To perform this position successfully, an individual must be able to work within the following supervisory relationships: The Property Manager position has supervisor responsibilities for property site staff including the leasing specialist, caretaker and maintenance staff. This involves enforcing policies in Operations Resource Center and Employee Handbook and other work rules and policies, coaching regarding employees for performance issues, and delegating. The Property Manager reports to the Regional Property Manager. Job Requirements QUALIFICATION REQUIREMENTS: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience: A high school diploma or equivalent is required. 1-2 years of college or technical school is preferred. Must possess the ability to multi-task in performing the essential functions of the position. Knowledge of computers and office equipment is necessary. Must have excellent verbal and written communication skills. Training and/or experience with subsidized housing is preferred. Certification as occupancy specialist is preferred. A driver's license is required. Language Skills: Ability to read, analyze, and complete documentation required by city, county, state or federal agencies. Must be able to communicate through speaking, listening, and writing effectively with residents and outside agencies. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure. Must be able to calculate figures and amounts such as discounts, interest, commission and percentages. Accounting and/or bookkeeping skills are a plus. Reasoning Ability: Needs to be able to assess a situation based upon available date and information and make timely and appropriate decisions. Other Skills/Abilities/Specifications: This job requires self-motivation and the ability to work independently. Must be able to prioritize job duties. Time management is essential. Ability to maintain confidentiality is required. Skill in establishing and maintaining positive relationships with diverse residents, applicants and staff. PUNCTUALITY AND ATTENDANCE: Regular attendance, reliability, and punctuality are needed to be available to meet with applicants, current residents, and outside vendors during regularly scheduled office hours. The success of the property and maintaining resident satisfaction and filling apartments requires staff to be available at the convenience of applicants and residents. Most buildings or apartment communities managed by Management have small staffs and employees must be able to assist other employees in job duties and be available to respond to occasional property or tenant emergencies. WORKING CONDITIONS: The working condition characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works in outside weather conditions. The noise level of the work environment is usually moderate. The employee will come in contact with applicants, residents and former residents from diverse religious, cultural and economic backgrounds, including persons with special needs, where communications may pose challenges that will require additional efforts and patience. The employee often has to handle difficult and emotional situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While perfuming the duties of this job, the employee is regularly required to stand; walk; sit; stoop; kneel; crouch; crawl; climb stairs; and talk or hear. The employee is occasionally required to reach with hands and arms and climb or balance. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The employee must also be able to spend significant time in front of a computer screen and to work for a considerable period of time a day with a computer. REASONABLE ACCOMMODATIONS: Management will provide reasonable accommodations to qualified applicants and employees with disabilities in connection with its application process, modifications or adjustments to the work environment, and modifications or adjustments that allow a disabled individual to have equal benefits and privileges of employment as are enjoyed by other similarly situated individuals without disabilities, unless doing so would cause undue hardship. EQUIPMENT AND TOOLS USED: Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed. Use of computer, typewriter, copy machine, phone and answering service, pager, and other general office equipment. Pay Rate: Type Per Year Pay Rate: Low 49,000 Pay Rate: High 50,000
JOB SUMMARY Responsible for all food and beverage and activities operations, which includes all culinary, restaurant, beverage operations and activities and fitness programs Oversees guest and employee satisfaction, maintaining standards and maximizing financial performance in areas of responsibilities. Reinforces appropriate culture to provide service to guests and strives to continually improve guest and employee satisfaction. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage and activities and fitness programs. Salary range is $73,080 - $84,100 w/bonus plan. Relocation Assistance available CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. Knowledge or experience in the recreation/health club operations or related professional area desired Valid driver's license may be required with at least one year of clean driving history CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage and Activities departments. Maintains a positive cost management index for kitchen and restaurant operations and activities and fitness programs. Utilizes budget to understand financial objectives. Managing Food and Beverage, Recreation and Fitness Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Monitors quality, standards and meets the expectations of the customers on a daily basis. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Schedules events, programs, and activities, as well as the work of others. Develops specific goals and plans to prioritize, organize, and accomplish work. Manages outside vendors related to food and beverage and recreation and activities functions. Orders and manages necessary supplies. Ensures employees have supplies, equipment, tools, and uniforms necessary to do their jobs. Develops and manages group activities and events for all ages of owners and guests including children's programs (e.g., coordinates activities, purchases equipment and supplies, etc.). Drives and manages financial performance of the food and beverage operations, recreation department, activities, contracted vendors to ensure optimal revenue for the resort. Communicates theming directions, projects, and timelines to property and corporate leaders as appropriate. Strategizes and partners with other department heads monthly and quarterly to assist in the delivery and execution of food and beverage events and resort activities planning to enhance the Owner/Guest experience. Providing and Ensuring Exceptional Customer Service Serves as a role model to demonstrate appropriate behaviors. Sets service expectations for all guests internally and externally. Provides services that are above and beyond for Owner/Guest satisfaction and retention. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Insures that all employees, supervisors and managers understand the brand's service culture. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Managing and Conducting Human Resources Activities Oversees employee satisfaction and guest satisfaction results, and ensures corrective action is taken when needed. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Participates in the performance appraisal system process, giving feedback when needed. Coordinates all training activities for employees in department. Encourages and builds mutual trust, respect, and cooperation among team members. Communicates expectations and performance objectives to subordinates. Reviews turnover reports monthly and adjust talent acquisition strategies accordingly. Additional Responsibilities Complies with all corporate accounting procedures. Provides timely and accurate information to supervisors, co-workers, and subordinates. Ensures effective departmental communication and information systems. Analyzes information and evaluates results to choose the best solution and solve. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
09/10/2025
Full time
JOB SUMMARY Responsible for all food and beverage and activities operations, which includes all culinary, restaurant, beverage operations and activities and fitness programs Oversees guest and employee satisfaction, maintaining standards and maximizing financial performance in areas of responsibilities. Reinforces appropriate culture to provide service to guests and strives to continually improve guest and employee satisfaction. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage and activities and fitness programs. Salary range is $73,080 - $84,100 w/bonus plan. Relocation Assistance available CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. Knowledge or experience in the recreation/health club operations or related professional area desired Valid driver's license may be required with at least one year of clean driving history CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage and Activities departments. Maintains a positive cost management index for kitchen and restaurant operations and activities and fitness programs. Utilizes budget to understand financial objectives. Managing Food and Beverage, Recreation and Fitness Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Monitors quality, standards and meets the expectations of the customers on a daily basis. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Schedules events, programs, and activities, as well as the work of others. Develops specific goals and plans to prioritize, organize, and accomplish work. Manages outside vendors related to food and beverage and recreation and activities functions. Orders and manages necessary supplies. Ensures employees have supplies, equipment, tools, and uniforms necessary to do their jobs. Develops and manages group activities and events for all ages of owners and guests including children's programs (e.g., coordinates activities, purchases equipment and supplies, etc.). Drives and manages financial performance of the food and beverage operations, recreation department, activities, contracted vendors to ensure optimal revenue for the resort. Communicates theming directions, projects, and timelines to property and corporate leaders as appropriate. Strategizes and partners with other department heads monthly and quarterly to assist in the delivery and execution of food and beverage events and resort activities planning to enhance the Owner/Guest experience. Providing and Ensuring Exceptional Customer Service Serves as a role model to demonstrate appropriate behaviors. Sets service expectations for all guests internally and externally. Provides services that are above and beyond for Owner/Guest satisfaction and retention. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Insures that all employees, supervisors and managers understand the brand's service culture. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Managing and Conducting Human Resources Activities Oversees employee satisfaction and guest satisfaction results, and ensures corrective action is taken when needed. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Participates in the performance appraisal system process, giving feedback when needed. Coordinates all training activities for employees in department. Encourages and builds mutual trust, respect, and cooperation among team members. Communicates expectations and performance objectives to subordinates. Reviews turnover reports monthly and adjust talent acquisition strategies accordingly. Additional Responsibilities Complies with all corporate accounting procedures. Provides timely and accurate information to supervisors, co-workers, and subordinates. Ensures effective departmental communication and information systems. Analyzes information and evaluates results to choose the best solution and solve. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
About Us: Our organic farm in Maui is committed to sustainable agriculture and regenerative practices. We aim to create a thriving ecosystem through promoting both compassion and innovation while providing high-quality organic produce. We are looking for a passionate and experienced Farm General Manager to lead our team toward success. Key Responsibilities: Residence in Maui is requuired. Possible residence on property after positive experience for 3 months - Oversee daily farm operations, ensuring strict adherence to organic practices and sustainability principles. - Maintain organic certification and keep a paper trail of all relevant documents to maintain certification. - Conducting morning meetings with staff and delegate tasks for day-to-day operations - Employee KPI tracking to maximize efficiency - Track and report farm employee Payroll through utilization of relevant software - Regular and trustworthy communication with farm owner and founder - Manage and develop our diverse team, fostering a collaborative and positive work environment. - Implement effective team building strategies to enhance productivity and employee satisfaction. - Supervise the maintenance and care of poultry, ensuring optimal nutrition, cleanliness, and welfare. - Utilize introductory mycology knowledge to incorporate beneficial fungi into our farming practices. - Communicate with staff looking over aquaponics system of farm raised tilapia and starting sales of tilapia - Oversight of our Black soldier fly larvae breeding production, cultivation, and coinciding record keeping - Maintain poultry health and nutrition, troubleshooting any health issues as they arise. - Track and document farm activities, including harvest, planting, maintenance and garden mapping. - Conducting regular water quality testing - Maintenance and troubleshooting communications of our irrigation system - Utilize analytical record-keeping methods to monitor farm productivity and efficiency, particularly in a non-profit setting. - Utilize farm grown foods to create a balanced diet for farm livestock - Utilize Microsoft Office products to create invoice reports, P&L reports, manage data, and facilitate communication. (Microsoft access, excel, word, P Point) - Maintain farm Profit & Loss documents monthly - Keep an activity log and clean record keeping of all farm related receipts and expenses - Send and record all farm related invoices to customers - Maintain communications and outreach to current clientele - Market and canvas our products to potential new buyers and clients - Communications with office staff to create pick-list menus for retreat center guests and caterers. - Keep our farm bountiful and beautiful; tend to our livestock, gardens, and staff with love and care while keeping a sustainable closed-loop system mentality Again residence in Maui is essential Requirements - Current residency on Maui, HI is required - 4-year Bachelor's degree in horticulture, environmental science, ecology, biology, zoology, geology, business, or a related field. preferred but not essential - Farm management experience 5+ years - 3-5+ years of previous experience in poultry (duck/chicken) farming. - Introductory experience in mycology -management over poultry health - Previous experience in aquaponics is preferred but not essential - Minimum of 5 years' experience utilizing Microsoft Office products (excel, access) in a professional setting. - Compelling communication skills, demonstrating intelligence, compassion, and understanding. - Impeccable organizational skill-set and technologically savvy - Personable and collaborative management style, promoting teamwork. Possible interface with two interns to be brought on, Manage two interns if that happens - Demonstrated experience in a garden or farm performing labor-intensive tasks while managing strict activity logs, including harvest, planting, perpetual harvest practices, and garden mapping. - Knowledge and experience in managing farm fertility and building compost systems. - Experience in managing a complex irrigation system and both communicating and troubleshooting issues as they arise. - Genuine Love and passion for animal care and welfare - Valid Hawai'i Driver's license and reliable personal transportation Benefits - Be part of a dedicated team making a positive impact on the environment and community and promoting closed-loop systems innovation. - Work in a picturesque location surrounded by nature and beauty. - Opportunity for professional growth and advancement within the organic farming community.
09/10/2025
Full time
About Us: Our organic farm in Maui is committed to sustainable agriculture and regenerative practices. We aim to create a thriving ecosystem through promoting both compassion and innovation while providing high-quality organic produce. We are looking for a passionate and experienced Farm General Manager to lead our team toward success. Key Responsibilities: Residence in Maui is requuired. Possible residence on property after positive experience for 3 months - Oversee daily farm operations, ensuring strict adherence to organic practices and sustainability principles. - Maintain organic certification and keep a paper trail of all relevant documents to maintain certification. - Conducting morning meetings with staff and delegate tasks for day-to-day operations - Employee KPI tracking to maximize efficiency - Track and report farm employee Payroll through utilization of relevant software - Regular and trustworthy communication with farm owner and founder - Manage and develop our diverse team, fostering a collaborative and positive work environment. - Implement effective team building strategies to enhance productivity and employee satisfaction. - Supervise the maintenance and care of poultry, ensuring optimal nutrition, cleanliness, and welfare. - Utilize introductory mycology knowledge to incorporate beneficial fungi into our farming practices. - Communicate with staff looking over aquaponics system of farm raised tilapia and starting sales of tilapia - Oversight of our Black soldier fly larvae breeding production, cultivation, and coinciding record keeping - Maintain poultry health and nutrition, troubleshooting any health issues as they arise. - Track and document farm activities, including harvest, planting, maintenance and garden mapping. - Conducting regular water quality testing - Maintenance and troubleshooting communications of our irrigation system - Utilize analytical record-keeping methods to monitor farm productivity and efficiency, particularly in a non-profit setting. - Utilize farm grown foods to create a balanced diet for farm livestock - Utilize Microsoft Office products to create invoice reports, P&L reports, manage data, and facilitate communication. (Microsoft access, excel, word, P Point) - Maintain farm Profit & Loss documents monthly - Keep an activity log and clean record keeping of all farm related receipts and expenses - Send and record all farm related invoices to customers - Maintain communications and outreach to current clientele - Market and canvas our products to potential new buyers and clients - Communications with office staff to create pick-list menus for retreat center guests and caterers. - Keep our farm bountiful and beautiful; tend to our livestock, gardens, and staff with love and care while keeping a sustainable closed-loop system mentality Again residence in Maui is essential Requirements - Current residency on Maui, HI is required - 4-year Bachelor's degree in horticulture, environmental science, ecology, biology, zoology, geology, business, or a related field. preferred but not essential - Farm management experience 5+ years - 3-5+ years of previous experience in poultry (duck/chicken) farming. - Introductory experience in mycology -management over poultry health - Previous experience in aquaponics is preferred but not essential - Minimum of 5 years' experience utilizing Microsoft Office products (excel, access) in a professional setting. - Compelling communication skills, demonstrating intelligence, compassion, and understanding. - Impeccable organizational skill-set and technologically savvy - Personable and collaborative management style, promoting teamwork. Possible interface with two interns to be brought on, Manage two interns if that happens - Demonstrated experience in a garden or farm performing labor-intensive tasks while managing strict activity logs, including harvest, planting, perpetual harvest practices, and garden mapping. - Knowledge and experience in managing farm fertility and building compost systems. - Experience in managing a complex irrigation system and both communicating and troubleshooting issues as they arise. - Genuine Love and passion for animal care and welfare - Valid Hawai'i Driver's license and reliable personal transportation Benefits - Be part of a dedicated team making a positive impact on the environment and community and promoting closed-loop systems innovation. - Work in a picturesque location surrounded by nature and beauty. - Opportunity for professional growth and advancement within the organic farming community.
Hourly Rate: $14.00JOB SUMMARY This position will work at multiple sites to include Marriott's Kauai Beach Club, Marriott's Waiohai Beach Club and Sheraton Kauai Resort. $14.00 hr + Commission Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). CANDIDATE PROFILE Education and Experience Required:High school diploma or GED; Proficiency in English; Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law. Preferred:One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery. Follow up on referrals/leads from owners. Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information. Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals). Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings. Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests. Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport. Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site. Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs. Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized. Practice and continue to develop and improve sales script and presentation. Ensure clear understanding of finance options and present as an approach to ownership. Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc). Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor. Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals. Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests. Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales. Review details of contracts with prospective owners and Owners once they decide on purchase. Thoroughly review loan applications and financial documents with the customer and ensure completed properly. Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings. Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality. Complete purchase summary worksheet at end of each sale. Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities. Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information. Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner. Other Work at multiple sites to include Kauai Beach Club, Waiohai Beach Club and Sheraton Kauai Resort Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments. Demonstrate total understanding of the culture and processes of the organization. Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners). Participate in formal training sessions offered by management team. Attend daily huddles and regularly scheduled team/manager meetings. Assist in the development and mentoring of other Sales/Membership Executives as requested. Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building. Perform other duties as assigned. Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc). COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values. Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. Managing Execution Driving for Results - Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively. Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions. Learning and Applying Personal Expertise Applied Learning - Seeking out and making the most of learning opportunities to improve performance of self and/or others. Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback. Applied Business Knowledge - Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. Basic Competencies Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology). Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Functional Job Family Competencies Devising Sales Approaches and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences. Sales Call Facilitation - Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues. Sales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients. Sales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role. Supporting Sales Implementations - Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty. Sales Opportunity Analysis - Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
09/08/2025
Full time
Hourly Rate: $14.00JOB SUMMARY This position will work at multiple sites to include Marriott's Kauai Beach Club, Marriott's Waiohai Beach Club and Sheraton Kauai Resort. $14.00 hr + Commission Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). CANDIDATE PROFILE Education and Experience Required:High school diploma or GED; Proficiency in English; Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law. Preferred:One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery. Follow up on referrals/leads from owners. Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information. Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals). Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings. Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests. Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport. Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site. Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs. Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized. Practice and continue to develop and improve sales script and presentation. Ensure clear understanding of finance options and present as an approach to ownership. Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc). Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor. Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals. Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests. Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales. Review details of contracts with prospective owners and Owners once they decide on purchase. Thoroughly review loan applications and financial documents with the customer and ensure completed properly. Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings. Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality. Complete purchase summary worksheet at end of each sale. Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities. Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information. Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner. Other Work at multiple sites to include Kauai Beach Club, Waiohai Beach Club and Sheraton Kauai Resort Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments. Demonstrate total understanding of the culture and processes of the organization. Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners). Participate in formal training sessions offered by management team. Attend daily huddles and regularly scheduled team/manager meetings. Assist in the development and mentoring of other Sales/Membership Executives as requested. Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building. Perform other duties as assigned. Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc). COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace. Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. Professional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values. Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. Managing Execution Driving for Results - Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively. Planning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions. Learning and Applying Personal Expertise Applied Learning - Seeking out and making the most of learning opportunities to improve performance of self and/or others. Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback. Applied Business Knowledge - Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. Basic Competencies Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology). Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Functional Job Family Competencies Devising Sales Approaches and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences. Sales Call Facilitation - Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues. Sales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients. Sales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role. Supporting Sales Implementations - Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty. Sales Opportunity Analysis - Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
JOB SUMMARY Manages the daily functions of the department to maintain protection of property assets, associates, owners/guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Focuses on maintaining owners/guests and associate satisfaction while achieving the operating budget. Salary range $73,200 to $82,000 w/bonus plan Relocation Assistance available. Valid driver's license may be required with at least one year of clean driving history. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years' experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 2 years' experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness. Conducts hazard and risk assessments at the property to include quarterly Occupational Safety and Health Administration (OSHA)/SAFETY audits, incident tracking, and the hazard abatement process. Develops detailed shut down procedures for the property to ensure that all areas are secured at the appropriate times. Complies with applicable laws and safety regulations. Follow proper key control guidelines in loss prevention and in the property. Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. Follows process for the protection of owners/guests and associates. Follows up on all unusual activities in and around the property that would impair the well being of owners/guests and associates. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Implements action plans to monitor and control risk. Monitors all unusual activities in and around the property that would impair the wellbeing of owners/guests and associates. Manages all loss prevention operations to include but not limited to patrol process, emergency response, investigations (e.g., initial - follow up) for all owner/guest and associate related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. Manages and guides the efforts of the Accident Prevention Committee. Manages first aid program for owners/guests and associates. Manages the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. Communicates the importance of safety procedures, detailing procedure codes, ensuring associates understanding of safety codes, monitoring processes and procedures related to safety. Analyzes information and evaluating results to choose the best solution and solve problems. Develops liaison with local law enforcement and emergency services. Informs and/or updates the executives and peers on relevant information in a timely manner. Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers or patients. Performs other duties, as assigned, to meet business needs. Leading Security/Loss Prevention Teams Communicates critical information to Loss Prevention officers based on knowledge gained at leadership meetings. Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime. Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaching, mentoring or otherwise helping others to improve their knowledge or skills. Provides an open-door policy. Utilizes interpersonal and communication skills to lead, influence, and encourage others; demonstrates honesty/integrity; leads by example. Serves as a role model to demonstrate appropriate behaviors. Providing Exceptional Customer Service Meets quality standards and customer expectations on a daily basis. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. Provides services that are above and beyond for customer satisfaction and retention. Conducting Human Resources Activities Participates in interviewing and hiring of team members with the appropriate skills. Uses all available on the job training tools to train new associates and provide follow-up training as necessary. Communicates performance expectations in accordance with job descriptions for each position. Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. Ensures associates understand Company, Resort and Departmental expectations and parameters. Ensures associates are cross trained to support successful daily operations. Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them. Schedules associates to business demands and tracks associate time and attendance. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. Observes service behaviors of associates and provides feedback to individuals. Ensures associate recognition is taking place on all shifts. Solicits associate feedback, utilizes an open-door policy, and reviews associate satisfaction results to identify and address associate problems or concerns. Participates in associate progressive discipline procedures. Reviews associate satisfaction results. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
09/08/2025
Full time
JOB SUMMARY Manages the daily functions of the department to maintain protection of property assets, associates, owners/guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Focuses on maintaining owners/guests and associate satisfaction while achieving the operating budget. Salary range $73,200 to $82,000 w/bonus plan Relocation Assistance available. Valid driver's license may be required with at least one year of clean driving history. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years' experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 2 years' experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness. Conducts hazard and risk assessments at the property to include quarterly Occupational Safety and Health Administration (OSHA)/SAFETY audits, incident tracking, and the hazard abatement process. Develops detailed shut down procedures for the property to ensure that all areas are secured at the appropriate times. Complies with applicable laws and safety regulations. Follow proper key control guidelines in loss prevention and in the property. Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. Follows process for the protection of owners/guests and associates. Follows up on all unusual activities in and around the property that would impair the well being of owners/guests and associates. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Implements action plans to monitor and control risk. Monitors all unusual activities in and around the property that would impair the wellbeing of owners/guests and associates. Manages all loss prevention operations to include but not limited to patrol process, emergency response, investigations (e.g., initial - follow up) for all owner/guest and associate related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. Manages and guides the efforts of the Accident Prevention Committee. Manages first aid program for owners/guests and associates. Manages the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. Communicates the importance of safety procedures, detailing procedure codes, ensuring associates understanding of safety codes, monitoring processes and procedures related to safety. Analyzes information and evaluating results to choose the best solution and solve problems. Develops liaison with local law enforcement and emergency services. Informs and/or updates the executives and peers on relevant information in a timely manner. Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers or patients. Performs other duties, as assigned, to meet business needs. Leading Security/Loss Prevention Teams Communicates critical information to Loss Prevention officers based on knowledge gained at leadership meetings. Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime. Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaching, mentoring or otherwise helping others to improve their knowledge or skills. Provides an open-door policy. Utilizes interpersonal and communication skills to lead, influence, and encourage others; demonstrates honesty/integrity; leads by example. Serves as a role model to demonstrate appropriate behaviors. Providing Exceptional Customer Service Meets quality standards and customer expectations on a daily basis. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. Provides services that are above and beyond for customer satisfaction and retention. Conducting Human Resources Activities Participates in interviewing and hiring of team members with the appropriate skills. Uses all available on the job training tools to train new associates and provide follow-up training as necessary. Communicates performance expectations in accordance with job descriptions for each position. Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. Ensures associates understand Company, Resort and Departmental expectations and parameters. Ensures associates are cross trained to support successful daily operations. Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them. Schedules associates to business demands and tracks associate time and attendance. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. Observes service behaviors of associates and provides feedback to individuals. Ensures associate recognition is taking place on all shifts. Solicits associate feedback, utilizes an open-door policy, and reviews associate satisfaction results to identify and address associate problems or concerns. Participates in associate progressive discipline procedures. Reviews associate satisfaction results. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Hourly Rate: $14.00JOB SUMMARY The Hybrid Sales Executive Team Leader position pays a base wage of $14 per hour with production pay. Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis. May also be responsible for delivering specific training opportunities as required and directed by sales management. CANDIDATE PROFILE Education and Experience Required: High school diploma or GED, Proficiency in English (additional language required for certain positions), Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law. Preferred: One-year related experience Successful Candidates Will Be Willing To: Work at night (occasionally), Must be willing to work weekends and holidays as required by business needs. JOB SPECIFIC TASKS Support Sales Executives: Perform sales closings as part of a Take-Over process. Perform sales closings for Sales Executives who are not licensed to perform a closing on their own. Assist less experienced Sales Executives with the contract closing process. Provide coaching and feedback to Sales Executives on a regular basis. Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills. This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management. May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management. Building and Maintaining Customer Base: Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery. Follow up on referrals/leads from owners. Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information. Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals). Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings. Giving Sales Presentations: Follow and adhere to the Consultative Sales Process when presenting to owners and guests. Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport. Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site. Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs. Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized. Practice and continue to develop and improve sales script and presentation. Ensure clear understanding of financing options and present as an approach to ownership. Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc). Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor. Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals. Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests. Conducting and Managing Business Transactions: Assure complete and accurate processing of documents pertaining to sales. Review details of contracts with prospective owners and Owners once they decide on purchase. Thoroughly review loan applications and financial documents with the customer and ensure completed properly. Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings. Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality. Complete purchase summary worksheet at end of each sale. Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities. Providing Service to Others: Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information. Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner. Other: Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments. Demonstrate total understanding of the culture and processes of the organization. Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners). Participate in formal training sessions offered by management team. Attend daily huddles and regularly scheduled team/manager meetings. Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building. Perform other duties as assigned. Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc). Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
09/08/2025
Full time
Hourly Rate: $14.00JOB SUMMARY The Hybrid Sales Executive Team Leader position pays a base wage of $14 per hour with production pay. Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis. May also be responsible for delivering specific training opportunities as required and directed by sales management. CANDIDATE PROFILE Education and Experience Required: High school diploma or GED, Proficiency in English (additional language required for certain positions), Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law. Preferred: One-year related experience Successful Candidates Will Be Willing To: Work at night (occasionally), Must be willing to work weekends and holidays as required by business needs. JOB SPECIFIC TASKS Support Sales Executives: Perform sales closings as part of a Take-Over process. Perform sales closings for Sales Executives who are not licensed to perform a closing on their own. Assist less experienced Sales Executives with the contract closing process. Provide coaching and feedback to Sales Executives on a regular basis. Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills. This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management. May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management. Building and Maintaining Customer Base: Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery. Follow up on referrals/leads from owners. Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information. Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals). Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings. Giving Sales Presentations: Follow and adhere to the Consultative Sales Process when presenting to owners and guests. Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport. Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site. Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs. Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized. Practice and continue to develop and improve sales script and presentation. Ensure clear understanding of financing options and present as an approach to ownership. Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc). Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor. Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals. Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests. Conducting and Managing Business Transactions: Assure complete and accurate processing of documents pertaining to sales. Review details of contracts with prospective owners and Owners once they decide on purchase. Thoroughly review loan applications and financial documents with the customer and ensure completed properly. Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings. Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality. Complete purchase summary worksheet at end of each sale. Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities. Providing Service to Others: Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information. Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner. Other: Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments. Demonstrate total understanding of the culture and processes of the organization. Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners). Participate in formal training sessions offered by management team. Attend daily huddles and regularly scheduled team/manager meetings. Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building. Perform other duties as assigned. Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc). Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Hourly Rate: $14.00JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis. May also be responsible for delivering specific training opportunities as required and directed by sales management. CANDIDATE PROFILE Required:High school diploma or GED; Proficiency in English (additional language required for certain positions); Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law; One-year related experience. Preferred:Bilingual (Spanish). Successful Candidates Will Be Willing To: Work at night (occasionally) Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Support Sales Executives Perform sales closings as part of a Take-Over process. Perform sales closings for Sales Executives who are not licensed to perform a closing on their own. Assist less experienced Sales Executives with the contract closing process. Provide coaching and feedback to Sales Executives on a regular basis. Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills. This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management. May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management. Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery. Follow up on referrals/leads from owners. Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information. Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals). Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings. Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests. Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport. Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site. Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs. Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized. Practice and continue to develop and improve sales script and presentation. Ensure clear understanding of financing options and present as an approach to ownership. Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc). Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor. Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals. Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests. Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales. Review details of contracts with prospective owners and Owners once they decide on purchase. Thoroughly review loan applications and financial documents with the customer and ensure completed properly. Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings. Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality. Complete purchase summary worksheet at end of each sale. Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities. Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information. Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner. Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments. Demonstrate total understanding of the culture and processes of the organization. Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners). Participate in formal training sessions offered by management team. Attend daily huddles and regularly scheduled team/manager meetings. Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building. Perform other duties as assigned. Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc). Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
09/06/2025
Full time
Hourly Rate: $14.00JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis. May also be responsible for delivering specific training opportunities as required and directed by sales management. CANDIDATE PROFILE Required:High school diploma or GED; Proficiency in English (additional language required for certain positions); Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law; One-year related experience. Preferred:Bilingual (Spanish). Successful Candidates Will Be Willing To: Work at night (occasionally) Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Support Sales Executives Perform sales closings as part of a Take-Over process. Perform sales closings for Sales Executives who are not licensed to perform a closing on their own. Assist less experienced Sales Executives with the contract closing process. Provide coaching and feedback to Sales Executives on a regular basis. Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills. This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management. May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management. Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery. Follow up on referrals/leads from owners. Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information. Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals). Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings. Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests. Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport. Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site. Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs. Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized. Practice and continue to develop and improve sales script and presentation. Ensure clear understanding of financing options and present as an approach to ownership. Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc). Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor. Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals. Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests. Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales. Review details of contracts with prospective owners and Owners once they decide on purchase. Thoroughly review loan applications and financial documents with the customer and ensure completed properly. Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings. Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality. Complete purchase summary worksheet at end of each sale. Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities. Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information. Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner. Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments. Demonstrate total understanding of the culture and processes of the organization. Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners). Participate in formal training sessions offered by management team. Attend daily huddles and regularly scheduled team/manager meetings. Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building. Perform other duties as assigned. Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc). Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. The work schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00PM Local Time and any hours worked on Saturday or Sunday. After six months in-office, you'll have the opportunity to work offsite 2 days per week. The actual onsite days are settled between each employee and their manager. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Phoenix candidates must successfully prepare for and pass the Property & Casualty (P&C) state licensing exam and obtain license before their hire date. USAA provides all study materials for the licensing prep course and the state license exam fees for up to three attempts. For new hires starting in September, October, November we are offering a signing bonus of $2,000. Bonuses will be paid in two equal installments of $1,000 after 45 days of employment and after one year of employment. Our Insurance Customer Service Representatives in our 1 Norterra Drive, Phoenix, AZ location will work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. Representatives interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. USAA offers Phoenix employees who reside in designated service zones, a fully subsidized, reliable, safe, and employee-centric transportation solution. The service zone includes all areas connecting to Tempe: Ahwatukee, Alhambra, Central Phoenix, Chandler, Gilbert, Maricopa, Mesa, Paradise Valley, Queen Creek, Scottsdale. This convenient service will transport employees from a designated park & ride location to the Phoenix Campus. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines of insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Responsible for the respective trailing documents for all states. Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs. Use available tools and resources to support members with some assistance. Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Successfully acquire Property & Casualty license before date of hire and successfully complete state registrations within 90 days of hire What sets you apart: 1 year of customer contact experience in a needs-based sales environment US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
JOB SUMMARY FOR EQUIPMENT OPERATOR II: Under the general supervision of a District Supervisor or the Transfer Station Manager, this position requires journey-level skill in operating a variety of hauling, construction, and maintenance equipment used in the construction and maintenance of county roads and other county property. In addition, a person in this position is responsible for complying with all safety rules and regulations. Benefits: Retirement, Health, Vision, Dental, Retirement, Voluntary Life, Critical Illness, Accident and Hospital ), Life & AD&D Ins, Short-term & Long-term Disability, PTO, Sick Leave, and Education Assistance. PRINCIPAL JOB DUTIES FOR EQUIPMENT OPERATOR II: • Operate equipment such as, but not limited to, tandem axle dump and water trucks, front-end loaders, motor graders, back-hoes, and other equipment used for construction, snow removal, maintenance, and repair of County roads. • Perform daily inspections, routine servicing, minor repairs, and adjustments to assigned equipment. • Check and report present or anticipated problems in work areas. • Perform manual labor as a crew member involved in construction and maintenance projects. • Perform on-call duties as required. • For Transfer Station Facilities - Assists transfer station customers, takes money and makes appropriate changes, tracks cash, and charges receipts as required. • Perform other Road and Bridge or Transfer Station Facility related duties as required by the District Supervisor or the Transfer Station Manager. MINIMUM JOB REQUIREMENTS FOR EQUIPMENT OPERATOR II REQUIRED EXPERIENCE / EDUCATION EQUIPMENT OPERATOR II: • A high school diploma or equivalent requires journey-level skill in equipment operation, knowledge and ability to handle all routine tasks, problems, and techniques, and solving unusual or unique tasks with assistance in the full range of job duties. • Such a level is generally acquired through at least three (3) years of experience. KNOWLEDGE, SKILLS & ABILITIES EQUIPMENT OPERATOR II: • Must have a working knowledge of traffic laws, typical hazards, and safety precautions relevant to construction and road maintenance operations. • Must be proficient in recognizing mechanical problems and making minor repairs to equipment. • Ability to accurately and effectively transmit and receive information necessary to accomplish goals and objectives, including effective written and oral communication, keeping customers, subordinates, peers, and supervisors informed, and listening. • Must be able to maintain courteous and effective working relationships with the public, County departments, co-workers, and other agencies. • Grade and maintain road surfaces and drainage ways safely and consistently. • Read and understand grade stakes and basic road geometry. NECESSARY SPECIAL REQUIREMENTS EQUIPMENT OPERATOR II: • For Road & Bridge Department - • Must have a valid Colorado commercial driver's license, class A or B, with air brake and tanker endorsements • Must have a working telephone - can be either cell or home phone • Must Pass a DOT physical. • Must pass a background check: Criminal and Traffic • Conviction of a crime will not be an absolute bar to employment • Must pass initial and all random alcohol & drug tests • Required legal authorization to work - • United States citizenship or legal authorization to work in the United States SUPERVISORY EQUIPMENT OPERATOR II: There are no supervisory duties related to this position. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT EQUIPMENT OPERATOR II While performing the duties of this job, the employee is regularly required to talk and hear. The employee must frequently sit for long periods, use hands and fingers to handle or feel, and reach with hands or arms. The employee is required to stand, walk, bend, twist, and climb. Must be able to perform tasks requiring extensive hand and eye coordination. Dexterity of hands and fingers to operate equipment in vehicles and large machinery. The employee must be able to lift, carry, push, or pull objects in a range from 25 up to 100 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires occasional extended work shifts during weather-related periods or emergencies. Hearing voice conversation is essential to safe and effective job performance. The work environment characteristics described here represent those an employee encounters while performing essential functions of this job. Work is performed both inside of vehicles and outside. Possible exposures to the following conditions exist loud noise, all types of weather and non-weather conditions, extreme temperatures, fumes, odors, dirt, and dust. This position is exposed to hazards associated with moving vehicles and operating a county vehicle/equipment in poor driving conditions. Duties frequently require climbing and manual dexterity. Occasionally a person in this position works in an open cab piece of equipment exposing the individual to all outdoor conditions. POSSIBLE HEALTH RISKS SPECIFIC TO THIS POSITION This position has been determined to be an EXTREME exposure risk to 'biohazards' associated with blood-borne pathogens HIV (aids), HAV (Hepatitis A) virus, HBV (hepatitis B) virus, and air-borne transmissions of TB (tuberculosis). Members are advised that exposure to a 'biohazard' may result in severe illness or death. Members are required by Department policy to use protective equipment and clothing. Vaccination may be necessary to prevent or treat exposures to 'biohazards.' The County provides inoculation of HAV, HBV (Testing for TB), Chickenpox, Tdap (Tetanus, Diptheria, & Pertussis), Meningococcal, MMR (Measles, Mumps & Rubella), and Influenza. Some vaccinations are only required once in a lifetime, and you may be required to show documentation of the vaccine. Employees who decline to be vaccinated will need to sign a Declination. The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons. The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons. The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties, and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Compensation details: 30-36.1 PI6db5eec21ccf-0194
09/03/2025
Full time
JOB SUMMARY FOR EQUIPMENT OPERATOR II: Under the general supervision of a District Supervisor or the Transfer Station Manager, this position requires journey-level skill in operating a variety of hauling, construction, and maintenance equipment used in the construction and maintenance of county roads and other county property. In addition, a person in this position is responsible for complying with all safety rules and regulations. Benefits: Retirement, Health, Vision, Dental, Retirement, Voluntary Life, Critical Illness, Accident and Hospital ), Life & AD&D Ins, Short-term & Long-term Disability, PTO, Sick Leave, and Education Assistance. PRINCIPAL JOB DUTIES FOR EQUIPMENT OPERATOR II: • Operate equipment such as, but not limited to, tandem axle dump and water trucks, front-end loaders, motor graders, back-hoes, and other equipment used for construction, snow removal, maintenance, and repair of County roads. • Perform daily inspections, routine servicing, minor repairs, and adjustments to assigned equipment. • Check and report present or anticipated problems in work areas. • Perform manual labor as a crew member involved in construction and maintenance projects. • Perform on-call duties as required. • For Transfer Station Facilities - Assists transfer station customers, takes money and makes appropriate changes, tracks cash, and charges receipts as required. • Perform other Road and Bridge or Transfer Station Facility related duties as required by the District Supervisor or the Transfer Station Manager. MINIMUM JOB REQUIREMENTS FOR EQUIPMENT OPERATOR II REQUIRED EXPERIENCE / EDUCATION EQUIPMENT OPERATOR II: • A high school diploma or equivalent requires journey-level skill in equipment operation, knowledge and ability to handle all routine tasks, problems, and techniques, and solving unusual or unique tasks with assistance in the full range of job duties. • Such a level is generally acquired through at least three (3) years of experience. KNOWLEDGE, SKILLS & ABILITIES EQUIPMENT OPERATOR II: • Must have a working knowledge of traffic laws, typical hazards, and safety precautions relevant to construction and road maintenance operations. • Must be proficient in recognizing mechanical problems and making minor repairs to equipment. • Ability to accurately and effectively transmit and receive information necessary to accomplish goals and objectives, including effective written and oral communication, keeping customers, subordinates, peers, and supervisors informed, and listening. • Must be able to maintain courteous and effective working relationships with the public, County departments, co-workers, and other agencies. • Grade and maintain road surfaces and drainage ways safely and consistently. • Read and understand grade stakes and basic road geometry. NECESSARY SPECIAL REQUIREMENTS EQUIPMENT OPERATOR II: • For Road & Bridge Department - • Must have a valid Colorado commercial driver's license, class A or B, with air brake and tanker endorsements • Must have a working telephone - can be either cell or home phone • Must Pass a DOT physical. • Must pass a background check: Criminal and Traffic • Conviction of a crime will not be an absolute bar to employment • Must pass initial and all random alcohol & drug tests • Required legal authorization to work - • United States citizenship or legal authorization to work in the United States SUPERVISORY EQUIPMENT OPERATOR II: There are no supervisory duties related to this position. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT EQUIPMENT OPERATOR II While performing the duties of this job, the employee is regularly required to talk and hear. The employee must frequently sit for long periods, use hands and fingers to handle or feel, and reach with hands or arms. The employee is required to stand, walk, bend, twist, and climb. Must be able to perform tasks requiring extensive hand and eye coordination. Dexterity of hands and fingers to operate equipment in vehicles and large machinery. The employee must be able to lift, carry, push, or pull objects in a range from 25 up to 100 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position requires occasional extended work shifts during weather-related periods or emergencies. Hearing voice conversation is essential to safe and effective job performance. The work environment characteristics described here represent those an employee encounters while performing essential functions of this job. Work is performed both inside of vehicles and outside. Possible exposures to the following conditions exist loud noise, all types of weather and non-weather conditions, extreme temperatures, fumes, odors, dirt, and dust. This position is exposed to hazards associated with moving vehicles and operating a county vehicle/equipment in poor driving conditions. Duties frequently require climbing and manual dexterity. Occasionally a person in this position works in an open cab piece of equipment exposing the individual to all outdoor conditions. POSSIBLE HEALTH RISKS SPECIFIC TO THIS POSITION This position has been determined to be an EXTREME exposure risk to 'biohazards' associated with blood-borne pathogens HIV (aids), HAV (Hepatitis A) virus, HBV (hepatitis B) virus, and air-borne transmissions of TB (tuberculosis). Members are advised that exposure to a 'biohazard' may result in severe illness or death. Members are required by Department policy to use protective equipment and clothing. Vaccination may be necessary to prevent or treat exposures to 'biohazards.' The County provides inoculation of HAV, HBV (Testing for TB), Chickenpox, Tdap (Tetanus, Diptheria, & Pertussis), Meningococcal, MMR (Measles, Mumps & Rubella), and Influenza. Some vaccinations are only required once in a lifetime, and you may be required to show documentation of the vaccine. Employees who decline to be vaccinated will need to sign a Declination. The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons. The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons. The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties, and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Compensation details: 30-36.1 PI6db5eec21ccf-0194
Field Service Technician II US-NY-Rochester Job ID: 33528 Type: Full-Time # of Openings: 1 Category: Field Service Additional Locations CUS About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Your Impact In this position, you'll be accountable for: Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. Showcasing strong customer communication and satisfaction skills. Maintaining the performance of assigned machines. Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role : $21.50-30.75 hourly Do you meet these requirements? Hold a High School diploma or equivalent experience required. Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. Ability to travel (valid driver's license and acceptable driving record necessary). Capable of functioning in a 24/7 environment, while performing shift work and on-call rotations. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PIbdddb7862b0a-5723
09/03/2025
Full time
Field Service Technician II US-NY-Rochester Job ID: 33528 Type: Full-Time # of Openings: 1 Category: Field Service Additional Locations CUS About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Your Impact In this position, you'll be accountable for: Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. Showcasing strong customer communication and satisfaction skills. Maintaining the performance of assigned machines. Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role : $21.50-30.75 hourly Do you meet these requirements? Hold a High School diploma or equivalent experience required. Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. Ability to travel (valid driver's license and acceptable driving record necessary). Capable of functioning in a 24/7 environment, while performing shift work and on-call rotations. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags PIbdddb7862b0a-5723
