US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters. Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities. Position Summary Under general supervision and by established policies and procedures, the individual in this role will act as both a senior paralegal and a matter manager , supporting a team of partners and other lawyers in the capital markets practice area. This is a unique opportunity for a seasoned paralegal who also has matter management/coordination and project management experience. This position combines capital markets paralegal expertise with matter management and project coordination responsibilities, supporting complex securities transactions and facilitating smooth matter management across teams. The ideal candidate brings a strong understanding of public and private offerings, SEC filings, and legal documentation, along with the organizational and communication skills to oversee timelines, coordinate deliverables on multiple matters at the same time, maintain consistency across legal processes, and effectively communicate with a team of busy lawyers. This is a key role within a collaborative, fast-paced environment that values precision, professionalism, and proactive support. The ideal candidate must be familiar with and observe the firm's established policies and guidelines. They must maintain positive contact with attorneys (both the firm's and outside counsel), support staff, clients, judicial personnel, and vendors. Additionally, the role observes confidentiality of client and firm matters. The position is not limited to the functions and skills listed on this description and responsibilities may be revised as needed. Job Duties and Responsibilities Capital Markets Paralegal Responsibilities Assist attorneys with public and private capital market offerings, including IPOs, follow-on offerings, private placements, and debt issuances. Draft and manage offering documents, subscription agreements, indentures, and closing checklists. Manage closing logistics by tracking signatures, coordinating deliverables, and preparing closing binders. Consult with clients, underwriters, transfer agents, auditors, and other parties to facilitate smooth deal execution. Prepare and file various SEC documents, as are standard with capital market deals for clients Research and file Blue Sky and state securities law reports. Manage due diligence processes and organize virtual data rooms. Review and summarize offering documents, governance materials, financial statements, and disclosure schedules. Conduct securities law and capital markets research using EDGAR, LexisNexis, and other databases. Support ongoing public company compliance and reporting obligations. Draft board resolutions, stockholder consents, officer certificates, and related corporate governance documents. Maintain and update minute books and corporate records for public issuers. Function as a liaison between attorneys, clients, and external service providers. Provide guidance and training to junior paralegals and legal staff. Coordinate workflows to ensure deadlines are met in fast-paced capital markets transactions. Matter & Project Management Responsibilities Support client and matter intake processes, including conflict checks and engagement letter coordination. Open, set up, and manage capital markets matters in the firm's timekeeping and document management systems, ensuring correct coding and organization. Track and report on matter progress, deadlines, and deliverables from initiation through closing, keeping attorneys, clients, and stakeholders informed. Organize matter files, including transaction documents, closing binders, and adherence to archiving and retention policies. Coordinate with billing, docketing, records, IT, and other internal teams to ensure data accuracy and compliance. Provide administrative support to attorneys, including scheduling, correspondence, and deadline management. Prepare and deliver status reports and project updates, including budget tracking and variance reporting where applicable. Aid in defining project scope, timelines, roles, and responsibilities using project plans and checklists. Collaborate across teams to manage communications, expectations, and resource allocation effectively. Participate in after-action reviews to support continuous improvement in client service and project delivery. Help with onboarding and training staff on matter management processes and tools. Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Undergraduate degree and paralegal certificate needed; will consider candidate with comparable relevant experience in lieu of a paralegal certificate. Training in and/or concrete experience with aspects of legal project management, a plus. Experience: Paralegal with at least 7 years of experience, ideally with a background in corporate transactions, securities, and capital markets. Law firm experience preferred. Skills: Strong knowledge of capital markets transactions, including securities offerings. SEC filings, and compliance. Detail-oriented with excellent organizational skills and the ability to prioritize and meet deadlines independently. Effective and polished communicator with experience working alongside attorneys, clients, and regulators. Proficient in legal research, document management, and EDGAR filing systems. Maintains confidentiality and adapts well in fast-paced environments. Familiarity with corporate governance, due diligence, and securities regulations. Other Supervisory Responsibilities: None. Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc. Essential Job Functions: Manage multiple tasks and meet deadlines in a fast-paced environment with strong prioritization and problem-solving skills. Analyze complex situations, identify key variables, and choose the most effective course of action. Propose creative solutions and strategies to improve processes or resolve challenges. Adapt to shifting priorities and changing work conditions, maintaining composure and resilience under pressure. Make independent decisions and exercise discretion in evolving situations. Communicate effectively, both verbally and in writing, with individuals at all organizational levels. Maintain a customer-focused mindset, delivering high-quality service and solutions to internal and external stakeholders. Build collaborative relationships and engage in constructive dialogue. Proficient in technology, including relevant software applications and telecommunication tools. Available to travel for meetings and training as needed and work extended hours, including evenings, weekends, and holidays, to meet project deadlines. Working Conditions: Works in a typical office setting. Often called upon to work overtime (generally after hours during the work week but occasionally on weekends). Willingness and ability to occasionally travel to off-site locations. Note: currently working a hybrid schedule with the expectation to be in the office 3 days per week or more as requested by the attorneys. Pay Ranges: This represents the presently-anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. This is a non-exempt position. The hourly wage range for this role is $43.59 to $61.54, with an estimated annual compensation range of $85,000 to $120,000, based on expected hours. Employee Benefits Overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) College Savings Plan Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
09/12/2025
Full time
US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters. Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities. Position Summary Under general supervision and by established policies and procedures, the individual in this role will act as both a senior paralegal and a matter manager , supporting a team of partners and other lawyers in the capital markets practice area. This is a unique opportunity for a seasoned paralegal who also has matter management/coordination and project management experience. This position combines capital markets paralegal expertise with matter management and project coordination responsibilities, supporting complex securities transactions and facilitating smooth matter management across teams. The ideal candidate brings a strong understanding of public and private offerings, SEC filings, and legal documentation, along with the organizational and communication skills to oversee timelines, coordinate deliverables on multiple matters at the same time, maintain consistency across legal processes, and effectively communicate with a team of busy lawyers. This is a key role within a collaborative, fast-paced environment that values precision, professionalism, and proactive support. The ideal candidate must be familiar with and observe the firm's established policies and guidelines. They must maintain positive contact with attorneys (both the firm's and outside counsel), support staff, clients, judicial personnel, and vendors. Additionally, the role observes confidentiality of client and firm matters. The position is not limited to the functions and skills listed on this description and responsibilities may be revised as needed. Job Duties and Responsibilities Capital Markets Paralegal Responsibilities Assist attorneys with public and private capital market offerings, including IPOs, follow-on offerings, private placements, and debt issuances. Draft and manage offering documents, subscription agreements, indentures, and closing checklists. Manage closing logistics by tracking signatures, coordinating deliverables, and preparing closing binders. Consult with clients, underwriters, transfer agents, auditors, and other parties to facilitate smooth deal execution. Prepare and file various SEC documents, as are standard with capital market deals for clients Research and file Blue Sky and state securities law reports. Manage due diligence processes and organize virtual data rooms. Review and summarize offering documents, governance materials, financial statements, and disclosure schedules. Conduct securities law and capital markets research using EDGAR, LexisNexis, and other databases. Support ongoing public company compliance and reporting obligations. Draft board resolutions, stockholder consents, officer certificates, and related corporate governance documents. Maintain and update minute books and corporate records for public issuers. Function as a liaison between attorneys, clients, and external service providers. Provide guidance and training to junior paralegals and legal staff. Coordinate workflows to ensure deadlines are met in fast-paced capital markets transactions. Matter & Project Management Responsibilities Support client and matter intake processes, including conflict checks and engagement letter coordination. Open, set up, and manage capital markets matters in the firm's timekeeping and document management systems, ensuring correct coding and organization. Track and report on matter progress, deadlines, and deliverables from initiation through closing, keeping attorneys, clients, and stakeholders informed. Organize matter files, including transaction documents, closing binders, and adherence to archiving and retention policies. Coordinate with billing, docketing, records, IT, and other internal teams to ensure data accuracy and compliance. Provide administrative support to attorneys, including scheduling, correspondence, and deadline management. Prepare and deliver status reports and project updates, including budget tracking and variance reporting where applicable. Aid in defining project scope, timelines, roles, and responsibilities using project plans and checklists. Collaborate across teams to manage communications, expectations, and resource allocation effectively. Participate in after-action reviews to support continuous improvement in client service and project delivery. Help with onboarding and training staff on matter management processes and tools. Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Undergraduate degree and paralegal certificate needed; will consider candidate with comparable relevant experience in lieu of a paralegal certificate. Training in and/or concrete experience with aspects of legal project management, a plus. Experience: Paralegal with at least 7 years of experience, ideally with a background in corporate transactions, securities, and capital markets. Law firm experience preferred. Skills: Strong knowledge of capital markets transactions, including securities offerings. SEC filings, and compliance. Detail-oriented with excellent organizational skills and the ability to prioritize and meet deadlines independently. Effective and polished communicator with experience working alongside attorneys, clients, and regulators. Proficient in legal research, document management, and EDGAR filing systems. Maintains confidentiality and adapts well in fast-paced environments. Familiarity with corporate governance, due diligence, and securities regulations. Other Supervisory Responsibilities: None. Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc. Essential Job Functions: Manage multiple tasks and meet deadlines in a fast-paced environment with strong prioritization and problem-solving skills. Analyze complex situations, identify key variables, and choose the most effective course of action. Propose creative solutions and strategies to improve processes or resolve challenges. Adapt to shifting priorities and changing work conditions, maintaining composure and resilience under pressure. Make independent decisions and exercise discretion in evolving situations. Communicate effectively, both verbally and in writing, with individuals at all organizational levels. Maintain a customer-focused mindset, delivering high-quality service and solutions to internal and external stakeholders. Build collaborative relationships and engage in constructive dialogue. Proficient in technology, including relevant software applications and telecommunication tools. Available to travel for meetings and training as needed and work extended hours, including evenings, weekends, and holidays, to meet project deadlines. Working Conditions: Works in a typical office setting. Often called upon to work overtime (generally after hours during the work week but occasionally on weekends). Willingness and ability to occasionally travel to off-site locations. Note: currently working a hybrid schedule with the expectation to be in the office 3 days per week or more as requested by the attorneys. Pay Ranges: This represents the presently-anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. This is a non-exempt position. The hourly wage range for this role is $43.59 to $61.54, with an estimated annual compensation range of $85,000 to $120,000, based on expected hours. Employee Benefits Overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) College Savings Plan Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
Manager of Administration and Development About AccessMatters AccessMatters, a non-profit, public health organization located in Center City Philadelphia, envisions a future where every person has the health care and information they seek. In service to that vision, AccessMatters' mission is to protect, expand, and enhance access to sexual and reproductive health care and information for all people. Our team strives to advance our mission in accordance with these guiding principles: (1) sexual health is an essential component of health and wellbeing across the life span; (2) access to quality, affordable health care - including sexual and reproductive health care - is a fundamental human right; (3) every person, family, and community deserves to be treated with dignity and respect; (4) programs and services should be evidence-based, prevention-focused, and person-centered; (5) organizational excellence is best achieved through a culture of various perspectives, innovation, and accountability; (6) clients, volunteers, staff, partners, and supporters should be treated with kindness, dignity, and respect in a comprehensive environment; and (7) everyone deserves a caring workplace environment that fosters trust, teamwork, creativity, and work-life balance where work is enjoyable and where staff are supported in their professional development and their pursuit of excellence. Job Summary The Manager of Administration and Development provides accountable, high quality administrative support and leadership to internal and external stakeholders, including the President/CEO, the Board of Directors, donors and funders, provider network partners, and agency staff. The Manager of Administration and Development serves as right hand support to the President/CEO and Board of Directors, with an emphasis on proactivity and confidentiality. This position manages the President/CEO's workflow including calendar, travel itineraries, appointment scheduling, expense reports, and general correspondence. The Manager of Administration and Development also provides administrative support to the Board of Directors and Board Committees. This role collaborates with President/CEO and Board of Directors on resource development strategy and implementation. The Manager of Administration and Development also takes responsibility for special initiatives and other responsibilities as assigned, such as development activities, strategic plan support, and other projects. This role supports development activities such as: supporting appeal requests assisting with campaigns, donor prospecting and relationship maintenance, managing donor software platform and relevant donation-related data reports. This role works closely with the AccessMatters Communications and Advocacy team to ensure alignment with organizational messaging to stakeholders, and with the Fiscal team to ensure donations are recorded accurately and acknowledged. This position is full time and exempt. Essential Functions: Reporting to the President/CEO, the Manager of Administration and Development will: Provide Executive Level Administrative Support to the President/CEO Serve as a positive, administrative "ambassador" for the President/CEO in all assigned duties. Maximize the President/CEO's leadership capacity by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; preparing reports. Apply keen attention to detail and proofreading to ensure all written materials are polished and accurate. Organize President/CEO's appointment schedule for maximum efficiency and impact by planning and scheduling meetings, conferences, teleconferences, and travel. Support and/or prepare meeting schedules, agendas, and notes as applicable for Senior Leadership Team and Senior Management Team. Prepare and submit timely and accurate fiscal reports on behalf of the President/CEO, such as monthly travel expense reports, accounting vouchers, and monthly American Express reports, and periodic lobbying reports. Manage the flow of corporate contracts, checks, and other corporate obligations requiring documented approval/signature by the President/CEO. Complete biweekly timesheet data entry for payroll and accurate fund allocations for the President/CEO. Maintain a CEO "follow-up tracker" for Board, donor, and partner interactions to ensure timely responses and completion of commitments. Support the President/CEO and Board in Corporate Governance Functions Serve as the key administrative interface between Board and staff, assisting the President/CEO in ensuring that staff and Board share up-to-date information about essential organization activities. Coordinate processes and provide administrative support for assigned Board Committees, including Executive, FAI (Finance, Audit and Investment), Development, and Governance & Nominating. Assist the Board and President/CEO with ensuring that meetings of the Board and Board Committees are run according to current non-profit best practices. Set Board and Committee meeting schedule for the year and implement all logistics, including meeting notices and reminders, room reservations, meeting set up, technology, and refreshments. For Board meetings, prepare draft agendas and meeting packets for Board President and President/CEO, proactively alerting them to outstanding action items and issues needing their attention. For assigned Committees, work with designated Board and Staff Liaisons to prepare draft agendas, meeting packets, and minutes. Schedule, develop, and document annual orientation program for new Directors; recommend placement of new Directors for Committee service. Conduct an annual review of Committee charters and Committee liaison program to recommend changes for improving Committee effectiveness and stakeholder engagement. Proactively maintain Board Member information database, including contacts, demographics, Skills and Attributes matrix, Board terms, and committee assignments, and proactively alert the President/CEO and Governance & Nominating Committee of areas of need and upcoming term endings requiring succession planning. Manage all aspects of Annual Disclosure of Director Political Contributions and Conflict of Interest Statement. Track and follow up on all Board and Committee action items to ensure commitments are completed on time. Development Management Work with the CEO to identify potential grant opportunities to present to SLT for consideration, conduct preliminary research on local and national funders' eligibility criteria, application processes and timelines Maintain an active grants calendar, with reporting requirements included. In partnership with Board Development Committee and AccessMatters Communication and Advocacy team, support regular appeal campaigns for mail and digital avenues, track gifts received, and prepare timely acknowledgement letters to donors. Collaborate with AccessMatters' President & CEO and Board of Directors on resource development strategy and implementation. Manage and make timely updates to the AccessMatters supporter database and maintain individual donor and foundation files. Handle the scheduling of meetings with prospects, maintaining an active pipeline of prospects to schedule meetings with key Board members or staff. Ensure the CEO and Board members receive complete, up to date donor profiles prior to meetings. Act as staff liaison to the Board Development Committee. Maintain Bylaws and Other Essential Corporate Documents for AccessMatters Work with the CEO and Board President to review bylaws annually to ensure that required corporate formalities have been met (e.g., Board and Committee composition, meetings, documentation, filings). Coordinate the annual legal assessment of bylaws to identify and recommend updates as needed. In collaboration with Human Resources, maintain all essential corporate documents and historical information in a secure location (electronic and/or hard copy as required), while also leading office processes for secure storage, retention, and destruction of records both onsite and offsite, by managing the Iron Mountain contract relationship with Iron Mountain. Manage Essential Administrative Services and Office Operations Assist with documentation requests for fiscal and organizational audits as needed. Schedule Senior Leadership Team (SLT) and Senior Management Team (SMT) meetings as needed. In partnership with Human Resources manage vendor relations in core areas including property and equipment, supplies, business communications (VoIP telephone system, fax, postal), visitor hospitality, and facility security, maintenance, and security. Provide technical and logistical support for all general meetings and events as assigned. Regularly review office processes and vendor relationships to identify opportunities for efficiency and costs-effectiveness Advance the Mission of AccessMatters and Fulfill Organizational Duties and Special Initiatives as Assigned Demonstrate passionate commitment to AccessMatters' strategic plan, mission, and vision. Serve as agency "ambassador" and key administrative contact for external stakeholders, including consultants, funders, donors, peer agencies, vendors, and prospects for Board and staff positions. . click apply for full job details
09/11/2025
Full time
Manager of Administration and Development About AccessMatters AccessMatters, a non-profit, public health organization located in Center City Philadelphia, envisions a future where every person has the health care and information they seek. In service to that vision, AccessMatters' mission is to protect, expand, and enhance access to sexual and reproductive health care and information for all people. Our team strives to advance our mission in accordance with these guiding principles: (1) sexual health is an essential component of health and wellbeing across the life span; (2) access to quality, affordable health care - including sexual and reproductive health care - is a fundamental human right; (3) every person, family, and community deserves to be treated with dignity and respect; (4) programs and services should be evidence-based, prevention-focused, and person-centered; (5) organizational excellence is best achieved through a culture of various perspectives, innovation, and accountability; (6) clients, volunteers, staff, partners, and supporters should be treated with kindness, dignity, and respect in a comprehensive environment; and (7) everyone deserves a caring workplace environment that fosters trust, teamwork, creativity, and work-life balance where work is enjoyable and where staff are supported in their professional development and their pursuit of excellence. Job Summary The Manager of Administration and Development provides accountable, high quality administrative support and leadership to internal and external stakeholders, including the President/CEO, the Board of Directors, donors and funders, provider network partners, and agency staff. The Manager of Administration and Development serves as right hand support to the President/CEO and Board of Directors, with an emphasis on proactivity and confidentiality. This position manages the President/CEO's workflow including calendar, travel itineraries, appointment scheduling, expense reports, and general correspondence. The Manager of Administration and Development also provides administrative support to the Board of Directors and Board Committees. This role collaborates with President/CEO and Board of Directors on resource development strategy and implementation. The Manager of Administration and Development also takes responsibility for special initiatives and other responsibilities as assigned, such as development activities, strategic plan support, and other projects. This role supports development activities such as: supporting appeal requests assisting with campaigns, donor prospecting and relationship maintenance, managing donor software platform and relevant donation-related data reports. This role works closely with the AccessMatters Communications and Advocacy team to ensure alignment with organizational messaging to stakeholders, and with the Fiscal team to ensure donations are recorded accurately and acknowledged. This position is full time and exempt. Essential Functions: Reporting to the President/CEO, the Manager of Administration and Development will: Provide Executive Level Administrative Support to the President/CEO Serve as a positive, administrative "ambassador" for the President/CEO in all assigned duties. Maximize the President/CEO's leadership capacity by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; preparing reports. Apply keen attention to detail and proofreading to ensure all written materials are polished and accurate. Organize President/CEO's appointment schedule for maximum efficiency and impact by planning and scheduling meetings, conferences, teleconferences, and travel. Support and/or prepare meeting schedules, agendas, and notes as applicable for Senior Leadership Team and Senior Management Team. Prepare and submit timely and accurate fiscal reports on behalf of the President/CEO, such as monthly travel expense reports, accounting vouchers, and monthly American Express reports, and periodic lobbying reports. Manage the flow of corporate contracts, checks, and other corporate obligations requiring documented approval/signature by the President/CEO. Complete biweekly timesheet data entry for payroll and accurate fund allocations for the President/CEO. Maintain a CEO "follow-up tracker" for Board, donor, and partner interactions to ensure timely responses and completion of commitments. Support the President/CEO and Board in Corporate Governance Functions Serve as the key administrative interface between Board and staff, assisting the President/CEO in ensuring that staff and Board share up-to-date information about essential organization activities. Coordinate processes and provide administrative support for assigned Board Committees, including Executive, FAI (Finance, Audit and Investment), Development, and Governance & Nominating. Assist the Board and President/CEO with ensuring that meetings of the Board and Board Committees are run according to current non-profit best practices. Set Board and Committee meeting schedule for the year and implement all logistics, including meeting notices and reminders, room reservations, meeting set up, technology, and refreshments. For Board meetings, prepare draft agendas and meeting packets for Board President and President/CEO, proactively alerting them to outstanding action items and issues needing their attention. For assigned Committees, work with designated Board and Staff Liaisons to prepare draft agendas, meeting packets, and minutes. Schedule, develop, and document annual orientation program for new Directors; recommend placement of new Directors for Committee service. Conduct an annual review of Committee charters and Committee liaison program to recommend changes for improving Committee effectiveness and stakeholder engagement. Proactively maintain Board Member information database, including contacts, demographics, Skills and Attributes matrix, Board terms, and committee assignments, and proactively alert the President/CEO and Governance & Nominating Committee of areas of need and upcoming term endings requiring succession planning. Manage all aspects of Annual Disclosure of Director Political Contributions and Conflict of Interest Statement. Track and follow up on all Board and Committee action items to ensure commitments are completed on time. Development Management Work with the CEO to identify potential grant opportunities to present to SLT for consideration, conduct preliminary research on local and national funders' eligibility criteria, application processes and timelines Maintain an active grants calendar, with reporting requirements included. In partnership with Board Development Committee and AccessMatters Communication and Advocacy team, support regular appeal campaigns for mail and digital avenues, track gifts received, and prepare timely acknowledgement letters to donors. Collaborate with AccessMatters' President & CEO and Board of Directors on resource development strategy and implementation. Manage and make timely updates to the AccessMatters supporter database and maintain individual donor and foundation files. Handle the scheduling of meetings with prospects, maintaining an active pipeline of prospects to schedule meetings with key Board members or staff. Ensure the CEO and Board members receive complete, up to date donor profiles prior to meetings. Act as staff liaison to the Board Development Committee. Maintain Bylaws and Other Essential Corporate Documents for AccessMatters Work with the CEO and Board President to review bylaws annually to ensure that required corporate formalities have been met (e.g., Board and Committee composition, meetings, documentation, filings). Coordinate the annual legal assessment of bylaws to identify and recommend updates as needed. In collaboration with Human Resources, maintain all essential corporate documents and historical information in a secure location (electronic and/or hard copy as required), while also leading office processes for secure storage, retention, and destruction of records both onsite and offsite, by managing the Iron Mountain contract relationship with Iron Mountain. Manage Essential Administrative Services and Office Operations Assist with documentation requests for fiscal and organizational audits as needed. Schedule Senior Leadership Team (SLT) and Senior Management Team (SMT) meetings as needed. In partnership with Human Resources manage vendor relations in core areas including property and equipment, supplies, business communications (VoIP telephone system, fax, postal), visitor hospitality, and facility security, maintenance, and security. Provide technical and logistical support for all general meetings and events as assigned. Regularly review office processes and vendor relationships to identify opportunities for efficiency and costs-effectiveness Advance the Mission of AccessMatters and Fulfill Organizational Duties and Special Initiatives as Assigned Demonstrate passionate commitment to AccessMatters' strategic plan, mission, and vision. Serve as agency "ambassador" and key administrative contact for external stakeholders, including consultants, funders, donors, peer agencies, vendors, and prospects for Board and staff positions. . click apply for full job details
Description: Position Summary: The Community Lender is responsible for originating and managing both consumer mortgage and commercial loans for individuals and businesses within the community. This role supports the bank's mission to serve local financial needs by delivering personalized lending solutions and fostering long-term relationships. Duties and Responsibilities: Consumer Lending: Originate and process residential mortgage loans, home equity lines, and personal loans. Guide borrowers through application, underwriting, and closing processes. Ensure compliance with consumer lending regulations including Regulation Z, X, B, and the SAFE Act. Maintain knowledge of current mortgage products, rates, and underwriting guidelines. Provide financial education and support to community members, especially first-time homebuyers. Commercial Lending: Acquire and manage commercial banking relationships for businesses up to $30 million in revenue. Conduct credit analysis, site visits, and portfolio reviews. Structure and document commercial credit transactions to ensure profitability and manage risk. Monitor credit quality and take appropriate action on portfolio performance. Collaborate with underwriters and portfolio managers to facilitate loan decisions. Business Development & Community Engagement: Build and maintain relationships with centers of influence including accountants, attorneys, and community leaders. Attend networking, charity, and civic events to enhance visibility and generate leads. Represent the bank in community functions to promote financial services and outreach. Cross-Functional Collaboration: Collaborate with internal teams to promptly resolve client service issues while identifying opportunities to cross-sell bank products. Proactively seek and refer clients for appropriate deposit solutions to enhance overall relationship value. Mentor junior staff such as credit analysts or relationship officers. Coordinate with service providers and vendors, setting expectations and measuring performance. Keeps up to date and complies with all bank policies/procedures as well as applicable banking laws and regulations, including, but not limited to the Bank Secrecy Act, USA Patriot Act, and related anti-money laundering statutes, and federal consumer protection legislation and regulations. Other Duties as assigned. The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of Blue Grass Federal and FMHC. Requirements: Qualifications and Skills: 7-10 years in consumer and commercial lending is required. Bachelor's degree in business administration or related field preferred. Proficiency in MS Office; experience with Laser Pro, Cleartouch, OnBase, and CRM systems is preferred. Necessary competencies: Communication Service Orientation Decisiveness Leads Courageously Prioritization Organizational Skills Physical Environment While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. This position is performed in an office setting, five days a week with typical work hours being 8.30a through 5.15p. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PI7281c4cbb5-
09/11/2025
Full time
Description: Position Summary: The Community Lender is responsible for originating and managing both consumer mortgage and commercial loans for individuals and businesses within the community. This role supports the bank's mission to serve local financial needs by delivering personalized lending solutions and fostering long-term relationships. Duties and Responsibilities: Consumer Lending: Originate and process residential mortgage loans, home equity lines, and personal loans. Guide borrowers through application, underwriting, and closing processes. Ensure compliance with consumer lending regulations including Regulation Z, X, B, and the SAFE Act. Maintain knowledge of current mortgage products, rates, and underwriting guidelines. Provide financial education and support to community members, especially first-time homebuyers. Commercial Lending: Acquire and manage commercial banking relationships for businesses up to $30 million in revenue. Conduct credit analysis, site visits, and portfolio reviews. Structure and document commercial credit transactions to ensure profitability and manage risk. Monitor credit quality and take appropriate action on portfolio performance. Collaborate with underwriters and portfolio managers to facilitate loan decisions. Business Development & Community Engagement: Build and maintain relationships with centers of influence including accountants, attorneys, and community leaders. Attend networking, charity, and civic events to enhance visibility and generate leads. Represent the bank in community functions to promote financial services and outreach. Cross-Functional Collaboration: Collaborate with internal teams to promptly resolve client service issues while identifying opportunities to cross-sell bank products. Proactively seek and refer clients for appropriate deposit solutions to enhance overall relationship value. Mentor junior staff such as credit analysts or relationship officers. Coordinate with service providers and vendors, setting expectations and measuring performance. Keeps up to date and complies with all bank policies/procedures as well as applicable banking laws and regulations, including, but not limited to the Bank Secrecy Act, USA Patriot Act, and related anti-money laundering statutes, and federal consumer protection legislation and regulations. Other Duties as assigned. The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of Blue Grass Federal and FMHC. Requirements: Qualifications and Skills: 7-10 years in consumer and commercial lending is required. Bachelor's degree in business administration or related field preferred. Proficiency in MS Office; experience with Laser Pro, Cleartouch, OnBase, and CRM systems is preferred. Necessary competencies: Communication Service Orientation Decisiveness Leads Courageously Prioritization Organizational Skills Physical Environment While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. This position is performed in an office setting, five days a week with typical work hours being 8.30a through 5.15p. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PI7281c4cbb5-
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Supervisor, Clinical Operations oversees the day-to-day activities of Upward Health's Care Specialists, guiding a team that includes medical assistants, certified nursing assistants, community health workers, and peer support specialists. This role involves supervising and coordinating the work of Care Specialists, supporting training efforts, ensuring care coordination across medical and behavioral providers, and providing assistance to patients. The Supervisor will also handle community outreach, manage caseloads, ensure compliance with Upward Health's policies, and help the Manager of Clinical Operations with various leadership duties. Skills Required: Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health. At least 2 years of supervisory experience. Strong organizational, time management, and communication skills. Proficiency in Microsoft Excel for data analysis and reporting. Experience or interest in working with underserved populations, particularly in community health. Valid driver's license and auto liability insurance. Ability to perform home visits and outreach. Knowledge of community resources and services. Key Behaviors: Leadership and Accountability: Demonstrates the ability to effectively supervise and support the team, ensuring tasks are completed in a timely and efficient manner. Empathy and Cultural Competency: Shows an understanding of diverse populations, respecting cultural differences, and engaging with patients and team members accordingly. Adaptability: Thrives in a dynamic, fast-paced environment with evolving protocols and responsibilities. Collaboration: Works well within a team, fostering a collaborative work culture to achieve patient care goals. Communication: Excellent written and oral communication skills, ensuring clear, proactive communication within the team and with patients. Problem-Solving: Takes initiative to address challenges in patient care and team coordination, ensuring optimal solutions are implemented. Competencies: Supervisory Skills: Proven ability to manage and mentor a multidisciplinary team, providing direction, feedback, and support. Patient-Centered Care: Focused on improving patient outcomes by coordinating care and engaging with patients in a compassionate, supportive manner. Community Engagement: Ability to represent Upward Health in the community, building and maintaining strong relationships with local resources. Data Management and Reporting: Capable of managing, analyzing, and presenting data using Excel and other tools to drive clinical and operational improvements. Training and Development: Experience in training new staff, ensuring that they understand protocols and are well-equipped to provide high-quality care. Compliance and Quality Assurance: Ensures adherence to policies and procedures, maintaining high standards of care and meeting regulatory requirements. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. PIabb85e5-
09/11/2025
Full time
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Supervisor, Clinical Operations oversees the day-to-day activities of Upward Health's Care Specialists, guiding a team that includes medical assistants, certified nursing assistants, community health workers, and peer support specialists. This role involves supervising and coordinating the work of Care Specialists, supporting training efforts, ensuring care coordination across medical and behavioral providers, and providing assistance to patients. The Supervisor will also handle community outreach, manage caseloads, ensure compliance with Upward Health's policies, and help the Manager of Clinical Operations with various leadership duties. Skills Required: Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health. At least 2 years of supervisory experience. Strong organizational, time management, and communication skills. Proficiency in Microsoft Excel for data analysis and reporting. Experience or interest in working with underserved populations, particularly in community health. Valid driver's license and auto liability insurance. Ability to perform home visits and outreach. Knowledge of community resources and services. Key Behaviors: Leadership and Accountability: Demonstrates the ability to effectively supervise and support the team, ensuring tasks are completed in a timely and efficient manner. Empathy and Cultural Competency: Shows an understanding of diverse populations, respecting cultural differences, and engaging with patients and team members accordingly. Adaptability: Thrives in a dynamic, fast-paced environment with evolving protocols and responsibilities. Collaboration: Works well within a team, fostering a collaborative work culture to achieve patient care goals. Communication: Excellent written and oral communication skills, ensuring clear, proactive communication within the team and with patients. Problem-Solving: Takes initiative to address challenges in patient care and team coordination, ensuring optimal solutions are implemented. Competencies: Supervisory Skills: Proven ability to manage and mentor a multidisciplinary team, providing direction, feedback, and support. Patient-Centered Care: Focused on improving patient outcomes by coordinating care and engaging with patients in a compassionate, supportive manner. Community Engagement: Ability to represent Upward Health in the community, building and maintaining strong relationships with local resources. Data Management and Reporting: Capable of managing, analyzing, and presenting data using Excel and other tools to drive clinical and operational improvements. Training and Development: Experience in training new staff, ensuring that they understand protocols and are well-equipped to provide high-quality care. Compliance and Quality Assurance: Ensures adherence to policies and procedures, maintaining high standards of care and meeting regulatory requirements. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. PIabb85e5-
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Supervisor, Clinical Operations oversees the day-to-day activities of Upward Health's Care Specialists, guiding a team that includes medical assistants, certified nursing assistants, community health workers, and peer support specialists. This role involves supervising and coordinating the work of Care Specialists, supporting training efforts, ensuring care coordination across medical and behavioral providers, and providing assistance to patients. The Supervisor will also handle community outreach, manage caseloads, ensure compliance with Upward Health's policies, and help the Manager of Clinical Operations with various leadership duties. Skills Required: Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health. At least 2 years of supervisory experience. Strong organizational, time management, and communication skills. Proficiency in Microsoft Excel for data analysis and reporting. Experience or interest in working with underserved populations, particularly in community health. Valid driver's license and auto liability insurance. Ability to perform home visits and outreach. Knowledge of community resources and services. Key Behaviors: Leadership and Accountability: Demonstrates the ability to effectively supervise and support the team, ensuring tasks are completed in a timely and efficient manner. Empathy and Cultural Competency: Shows an understanding of diverse populations, respecting cultural differences, and engaging with patients and team members accordingly. Adaptability: Thrives in a dynamic, fast-paced environment with evolving protocols and responsibilities. Collaboration: Works well within a team, fostering a collaborative work culture to achieve patient care goals. Communication: Excellent written and oral communication skills, ensuring clear, proactive communication within the team and with patients. Problem-Solving: Takes initiative to address challenges in patient care and team coordination, ensuring optimal solutions are implemented. Competencies: Supervisory Skills: Proven ability to manage and mentor a multidisciplinary team, providing direction, feedback, and support. Patient-Centered Care: Focused on improving patient outcomes by coordinating care and engaging with patients in a compassionate, supportive manner. Community Engagement: Ability to represent Upward Health in the community, building and maintaining strong relationships with local resources. Data Management and Reporting: Capable of managing, analyzing, and presenting data using Excel and other tools to drive clinical and operational improvements. Training and Development: Experience in training new staff, ensuring that they understand protocols and are well-equipped to provide high-quality care. Compliance and Quality Assurance: Ensures adherence to policies and procedures, maintaining high standards of care and meeting regulatory requirements. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. PI4103be7dc4ae-6095
09/11/2025
Full time
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Supervisor, Clinical Operations oversees the day-to-day activities of Upward Health's Care Specialists, guiding a team that includes medical assistants, certified nursing assistants, community health workers, and peer support specialists. This role involves supervising and coordinating the work of Care Specialists, supporting training efforts, ensuring care coordination across medical and behavioral providers, and providing assistance to patients. The Supervisor will also handle community outreach, manage caseloads, ensure compliance with Upward Health's policies, and help the Manager of Clinical Operations with various leadership duties. Skills Required: Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health. At least 2 years of supervisory experience. Strong organizational, time management, and communication skills. Proficiency in Microsoft Excel for data analysis and reporting. Experience or interest in working with underserved populations, particularly in community health. Valid driver's license and auto liability insurance. Ability to perform home visits and outreach. Knowledge of community resources and services. Key Behaviors: Leadership and Accountability: Demonstrates the ability to effectively supervise and support the team, ensuring tasks are completed in a timely and efficient manner. Empathy and Cultural Competency: Shows an understanding of diverse populations, respecting cultural differences, and engaging with patients and team members accordingly. Adaptability: Thrives in a dynamic, fast-paced environment with evolving protocols and responsibilities. Collaboration: Works well within a team, fostering a collaborative work culture to achieve patient care goals. Communication: Excellent written and oral communication skills, ensuring clear, proactive communication within the team and with patients. Problem-Solving: Takes initiative to address challenges in patient care and team coordination, ensuring optimal solutions are implemented. Competencies: Supervisory Skills: Proven ability to manage and mentor a multidisciplinary team, providing direction, feedback, and support. Patient-Centered Care: Focused on improving patient outcomes by coordinating care and engaging with patients in a compassionate, supportive manner. Community Engagement: Ability to represent Upward Health in the community, building and maintaining strong relationships with local resources. Data Management and Reporting: Capable of managing, analyzing, and presenting data using Excel and other tools to drive clinical and operational improvements. Training and Development: Experience in training new staff, ensuring that they understand protocols and are well-equipped to provide high-quality care. Compliance and Quality Assurance: Ensures adherence to policies and procedures, maintaining high standards of care and meeting regulatory requirements. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. PI4103be7dc4ae-6095
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Supervisor, Clinical Operations oversees the day-to-day activities of Upward Health's Care Specialists, guiding a team that includes medical assistants, certified nursing assistants, community health workers, and peer support specialists. This role involves supervising and coordinating the work of Care Specialists, supporting training efforts, ensuring care coordination across medical and behavioral providers, and providing assistance to patients. The Supervisor will also handle community outreach, manage caseloads, ensure compliance with Upward Health's policies, and help the Manager of Clinical Operations with various leadership duties. Skills Required: Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health. At least 2 years of supervisory experience. Strong organizational, time management, and communication skills. Proficiency in Microsoft Excel for data analysis and reporting. Experience or interest in working with underserved populations, particularly in community health. Valid driver's license and auto liability insurance. Ability to perform home visits and outreach. Knowledge of community resources and services. Key Behaviors: Leadership and Accountability: Demonstrates the ability to effectively supervise and support the team, ensuring tasks are completed in a timely and efficient manner. Empathy and Cultural Competency: Shows an understanding of diverse populations, respecting cultural differences, and engaging with patients and team members accordingly. Adaptability: Thrives in a dynamic, fast-paced environment with evolving protocols and responsibilities. Collaboration: Works well within a team, fostering a collaborative work culture to achieve patient care goals. Communication: Excellent written and oral communication skills, ensuring clear, proactive communication within the team and with patients. Problem-Solving: Takes initiative to address challenges in patient care and team coordination, ensuring optimal solutions are implemented. Competencies: Supervisory Skills: Proven ability to manage and mentor a multidisciplinary team, providing direction, feedback, and support. Patient-Centered Care: Focused on improving patient outcomes by coordinating care and engaging with patients in a compassionate, supportive manner. Community Engagement: Ability to represent Upward Health in the community, building and maintaining strong relationships with local resources. Data Management and Reporting: Capable of managing, analyzing, and presenting data using Excel and other tools to drive clinical and operational improvements. Training and Development: Experience in training new staff, ensuring that they understand protocols and are well-equipped to provide high-quality care. Compliance and Quality Assurance: Ensures adherence to policies and procedures, maintaining high standards of care and meeting regulatory requirements. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. PIa7356b56a5-
09/11/2025
Full time
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Supervisor, Clinical Operations oversees the day-to-day activities of Upward Health's Care Specialists, guiding a team that includes medical assistants, certified nursing assistants, community health workers, and peer support specialists. This role involves supervising and coordinating the work of Care Specialists, supporting training efforts, ensuring care coordination across medical and behavioral providers, and providing assistance to patients. The Supervisor will also handle community outreach, manage caseloads, ensure compliance with Upward Health's policies, and help the Manager of Clinical Operations with various leadership duties. Skills Required: Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health. At least 2 years of supervisory experience. Strong organizational, time management, and communication skills. Proficiency in Microsoft Excel for data analysis and reporting. Experience or interest in working with underserved populations, particularly in community health. Valid driver's license and auto liability insurance. Ability to perform home visits and outreach. Knowledge of community resources and services. Key Behaviors: Leadership and Accountability: Demonstrates the ability to effectively supervise and support the team, ensuring tasks are completed in a timely and efficient manner. Empathy and Cultural Competency: Shows an understanding of diverse populations, respecting cultural differences, and engaging with patients and team members accordingly. Adaptability: Thrives in a dynamic, fast-paced environment with evolving protocols and responsibilities. Collaboration: Works well within a team, fostering a collaborative work culture to achieve patient care goals. Communication: Excellent written and oral communication skills, ensuring clear, proactive communication within the team and with patients. Problem-Solving: Takes initiative to address challenges in patient care and team coordination, ensuring optimal solutions are implemented. Competencies: Supervisory Skills: Proven ability to manage and mentor a multidisciplinary team, providing direction, feedback, and support. Patient-Centered Care: Focused on improving patient outcomes by coordinating care and engaging with patients in a compassionate, supportive manner. Community Engagement: Ability to represent Upward Health in the community, building and maintaining strong relationships with local resources. Data Management and Reporting: Capable of managing, analyzing, and presenting data using Excel and other tools to drive clinical and operational improvements. Training and Development: Experience in training new staff, ensuring that they understand protocols and are well-equipped to provide high-quality care. Compliance and Quality Assurance: Ensures adherence to policies and procedures, maintaining high standards of care and meeting regulatory requirements. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. PIa7356b56a5-
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Supervisor, Clinical Operations oversees the day-to-day activities of Upward Health's Care Specialists, guiding a team that includes medical assistants, certified nursing assistants, community health workers, and peer support specialists. This role involves supervising and coordinating the work of Care Specialists, supporting training efforts, ensuring care coordination across medical and behavioral providers, and providing assistance to patients. The Supervisor will also handle community outreach, manage caseloads, ensure compliance with Upward Health's policies, and help the Manager of Clinical Operations with various leadership duties. Skills Required: Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health. At least 2 years of supervisory experience. Strong organizational, time management, and communication skills. Proficiency in Microsoft Excel for data analysis and reporting. Experience or interest in working with underserved populations, particularly in community health. Valid driver's license and auto liability insurance. Ability to perform home visits and outreach. Knowledge of community resources and services. Key Behaviors: Leadership and Accountability: Demonstrates the ability to effectively supervise and support the team, ensuring tasks are completed in a timely and efficient manner. Empathy and Cultural Competency: Shows an understanding of diverse populations, respecting cultural differences, and engaging with patients and team members accordingly. Adaptability: Thrives in a dynamic, fast-paced environment with evolving protocols and responsibilities. Collaboration: Works well within a team, fostering a collaborative work culture to achieve patient care goals. Communication: Excellent written and oral communication skills, ensuring clear, proactive communication within the team and with patients. Problem-Solving: Takes initiative to address challenges in patient care and team coordination, ensuring optimal solutions are implemented. Competencies: Supervisory Skills: Proven ability to manage and mentor a multidisciplinary team, providing direction, feedback, and support. Patient-Centered Care: Focused on improving patient outcomes by coordinating care and engaging with patients in a compassionate, supportive manner. Community Engagement: Ability to represent Upward Health in the community, building and maintaining strong relationships with local resources. Data Management and Reporting: Capable of managing, analyzing, and presenting data using Excel and other tools to drive clinical and operational improvements. Training and Development: Experience in training new staff, ensuring that they understand protocols and are well-equipped to provide high-quality care. Compliance and Quality Assurance: Ensures adherence to policies and procedures, maintaining high standards of care and meeting regulatory requirements. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. PIc7a5cbac58b1-3052
09/10/2025
Full time
Company Overview: Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Supervisor, Clinical Operations oversees the day-to-day activities of Upward Health's Care Specialists, guiding a team that includes medical assistants, certified nursing assistants, community health workers, and peer support specialists. This role involves supervising and coordinating the work of Care Specialists, supporting training efforts, ensuring care coordination across medical and behavioral providers, and providing assistance to patients. The Supervisor will also handle community outreach, manage caseloads, ensure compliance with Upward Health's policies, and help the Manager of Clinical Operations with various leadership duties. Skills Required: Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health. At least 2 years of supervisory experience. Strong organizational, time management, and communication skills. Proficiency in Microsoft Excel for data analysis and reporting. Experience or interest in working with underserved populations, particularly in community health. Valid driver's license and auto liability insurance. Ability to perform home visits and outreach. Knowledge of community resources and services. Key Behaviors: Leadership and Accountability: Demonstrates the ability to effectively supervise and support the team, ensuring tasks are completed in a timely and efficient manner. Empathy and Cultural Competency: Shows an understanding of diverse populations, respecting cultural differences, and engaging with patients and team members accordingly. Adaptability: Thrives in a dynamic, fast-paced environment with evolving protocols and responsibilities. Collaboration: Works well within a team, fostering a collaborative work culture to achieve patient care goals. Communication: Excellent written and oral communication skills, ensuring clear, proactive communication within the team and with patients. Problem-Solving: Takes initiative to address challenges in patient care and team coordination, ensuring optimal solutions are implemented. Competencies: Supervisory Skills: Proven ability to manage and mentor a multidisciplinary team, providing direction, feedback, and support. Patient-Centered Care: Focused on improving patient outcomes by coordinating care and engaging with patients in a compassionate, supportive manner. Community Engagement: Ability to represent Upward Health in the community, building and maintaining strong relationships with local resources. Data Management and Reporting: Capable of managing, analyzing, and presenting data using Excel and other tools to drive clinical and operational improvements. Training and Development: Experience in training new staff, ensuring that they understand protocols and are well-equipped to provide high-quality care. Compliance and Quality Assurance: Ensures adherence to policies and procedures, maintaining high standards of care and meeting regulatory requirements. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. PIc7a5cbac58b1-3052
Our busy law office is growing, and we need a legal case manager to work alongside attorneys and achieve clients' goals. Our ideal candidate will have experience in case management as a paralegal or legal assistant and be skilled in drafting documents, managing case files, and conducting legal research. We need someone who is an effective communicator, incredibly organized, and self-motivated. Our case managers play an essential role in ensuring that clients' goals are met. If this sounds like something you can really excel at, please apply today. Compensation: $26 - $38 hourly Responsibilities: Perform legal research to obtain documentation regarding health insurance, medical records, social security, and medical providers Consult with attorneys and provide recommendations with regard to cost and time-effective ways to accomplish the client's goals Aid attorneys with all aspects of case management, including billing, docketing deadlines, and providing reminders as requested Manage, update, and organize all case files and information with regard to engagement, whether electronic or paper, in accordance with firm policies Communicate case status with clients and outside counsel as requested Timely and Effective Client Communication Manage, update, and organize client files with all incoming pertinent information Utilize critical thinking skills to assist clients' navigation through the process of their case Communication with insurance companies and other third-party vendors Provide assistance with property damage Collaborate with the attorney and case assistant on the case workup Qualifications: Ability to multitask and stay self-motivated High school diploma is required - 2-year degree and Paralegal certification are acceptable, but a Bachelor's degree is preferred Previous case management process experience is needed - preferably as a personal injury case manager, or related jobs such as paralegal, legal secretary, or legal assistant at a law firm, non-profit, or human services agency Comfortable with computer programs, such as spreadsheet presentation, word processing, and case management software Exceptional organizational skills as well as effective communication skills, both written and oral are needed We are looking for people who are: Kind and compassionate Service-oriented Respectful Collaborative Authentic and real Ethical Responsible and trustworthy Accountable for results Excellent communication and people skills are essential Candidates must be highly organized, able to work in a fast-paced environment, and handle multiple tasks simultaneously Outstanding attention to detail Familiar with the Windows operating system and Microsoft Office applications 2+ years of experience in Personal Injury Law with a focus on Slip and Fall incidents Some litigation experience is a plus Bilingual in English and Spanish is required About Company At Fiore Legal, we're more than just a personal injury law firm-we're a team that genuinely cares about clients and each other. We work hard and maintain high standards to provide the best possible service, but we also value a supportive, balanced work environment. Our team members enjoy a culture of collaboration, where growth is encouraged, and a wealth of resources is available to help you succeed. If you're looking to make an impact, grow professionally, and enjoy your career, Fiore Legal could be the perfect fit for you. Compensation details: 26-38 Hourly Wage PIf43544d09c9a-7602
09/10/2025
Full time
Our busy law office is growing, and we need a legal case manager to work alongside attorneys and achieve clients' goals. Our ideal candidate will have experience in case management as a paralegal or legal assistant and be skilled in drafting documents, managing case files, and conducting legal research. We need someone who is an effective communicator, incredibly organized, and self-motivated. Our case managers play an essential role in ensuring that clients' goals are met. If this sounds like something you can really excel at, please apply today. Compensation: $26 - $38 hourly Responsibilities: Perform legal research to obtain documentation regarding health insurance, medical records, social security, and medical providers Consult with attorneys and provide recommendations with regard to cost and time-effective ways to accomplish the client's goals Aid attorneys with all aspects of case management, including billing, docketing deadlines, and providing reminders as requested Manage, update, and organize all case files and information with regard to engagement, whether electronic or paper, in accordance with firm policies Communicate case status with clients and outside counsel as requested Timely and Effective Client Communication Manage, update, and organize client files with all incoming pertinent information Utilize critical thinking skills to assist clients' navigation through the process of their case Communication with insurance companies and other third-party vendors Provide assistance with property damage Collaborate with the attorney and case assistant on the case workup Qualifications: Ability to multitask and stay self-motivated High school diploma is required - 2-year degree and Paralegal certification are acceptable, but a Bachelor's degree is preferred Previous case management process experience is needed - preferably as a personal injury case manager, or related jobs such as paralegal, legal secretary, or legal assistant at a law firm, non-profit, or human services agency Comfortable with computer programs, such as spreadsheet presentation, word processing, and case management software Exceptional organizational skills as well as effective communication skills, both written and oral are needed We are looking for people who are: Kind and compassionate Service-oriented Respectful Collaborative Authentic and real Ethical Responsible and trustworthy Accountable for results Excellent communication and people skills are essential Candidates must be highly organized, able to work in a fast-paced environment, and handle multiple tasks simultaneously Outstanding attention to detail Familiar with the Windows operating system and Microsoft Office applications 2+ years of experience in Personal Injury Law with a focus on Slip and Fall incidents Some litigation experience is a plus Bilingual in English and Spanish is required About Company At Fiore Legal, we're more than just a personal injury law firm-we're a team that genuinely cares about clients and each other. We work hard and maintain high standards to provide the best possible service, but we also value a supportive, balanced work environment. Our team members enjoy a culture of collaboration, where growth is encouraged, and a wealth of resources is available to help you succeed. If you're looking to make an impact, grow professionally, and enjoy your career, Fiore Legal could be the perfect fit for you. Compensation details: 26-38 Hourly Wage PIf43544d09c9a-7602
As the Data Science Lead for our direct-to-consumer (DTC) streaming platform, you will spearhead analytics initiatives to optimize user engagement, content strategy, and subscriber growth. Our DTC streaming platform is at the forefront of redefining how fans engage with the sport. We're seeking a visionary Data Science Lead to drive data-driven innovation and growth in our dynamic streaming business. You'll translate complex data into actionable insights, partnering closely with the VP of Product and cross-functional teams to shape the future of our streaming experience. This role blends technical expertise, leadership, and strategic thinking to impact millions of tennis enthusiasts globally. This role is based in our state-of-the-art office in Santa Monica, CA. Key Responsibilities Data Strategy & Leadership Develop and execute a data science roadmap aligned with business objectives (e.g., subscriber acquisition, retention, monetization). Partner with the SVP of DTC and VP of Product to prioritize high-impact analytics projects. Mentor a team of data scientists and analysts, fostering a culture of innovation and collaboration. Advanced Analytics & Modeling Build ML models for churn prediction, personalized content recommendations, and lifetime value forecasting. Design A/B tests to optimize user journeys, pricing, and feature rollouts. Analyze viewer behavior to uncover trends in content consumption and platform usage. Product & User Experience Define KPIs and dashboards to monitor product performance and user engagement. Collaborate with product managers to identify opportunities for feature enhancements (e.g., search, notifications, streaming quality). Translate insights into actionable recommendations for engineering and design teams. Content & Marketing Optimization Analyze content performance to inform programming decisions and licensing strategies. Support marketing teams with audience segmentation, campaign targeting, and ROI analysis. Predict viewership trends to guide live event coverage and on-demand content curation. Data Infrastructure & Governance Partner with engineering to enhance data pipelines, ensuring scalability and real-time analytics capabilities. Advocate for data quality, governance, and compliance with privacy regulations (e.g., GDPR, CCPA). Qualifications Master's or PhD in Data Science, Computer Science, Statistics, or related field 7+ years in data science, including 2+ years leading teams. Streaming, media, or sports industry experience preferred Proficiency in Python/R, SQL, and ML frameworks (TensorFlow, PyTorch) Expertise in cloud platforms (AWS, GCP) and big data tools (Spark, Hadoop) Familiarity with visualization tools (Tableau, Looker) and event-tracking systems (Snowplow, Segment) Exceptional communication skills, with the ability to distill insights for executives and non-technical stakeholders Preferred Qualifications Passion for tennis or sports media Experience with live-streaming technologies and real-time analytics Tennis Channel is proud to be equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law. About PickleballTV Pickleballtv (PBTV) is the 24-hour television home of America's fastest growing sport. With coverage of tournaments throughout the year, the network offers 1,000+ hours of live matches from the game's top professionals and biggest stars. PBTV also provides viewers with first-class instruction, exclusive lifestyle programming and studio news content and more. About Tennis Channel Tennis Channel is the media home to two twenty-four-hour television networks, a subscription streaming service, online magazine and podcasts dedicated to the sport and its unique lifestyle. The tennis-media hub is home to every aspect of the wide-ranging, worldwide tennis community. Tennis Channel is carried nationwide by every one of the top ten pay-TV service providers. About Sinclair Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 185 television stations in 86 markets affiliated with all the major broadcast networks; and owns Tennis Channel and multicast networks Comet, CHARGE!, ROAR, and The Nest. Sinclair's content is delivered via multiple platforms, including over-the-air, multi-channel video program distributors, and the nation's largest streaming aggregator of local news content, NewsON. The Company regularly uses its website as a key source of Company information which can be accessed at . About the Team The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open-door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk. The base salary compensation range for this role is $180,000 to $200,000. Final compensation for this role will be determined by various factors such as a candidates' relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, sick leave, vacation time, personal time, parental leave and employee stock purchase plan.
09/09/2025
Full time
As the Data Science Lead for our direct-to-consumer (DTC) streaming platform, you will spearhead analytics initiatives to optimize user engagement, content strategy, and subscriber growth. Our DTC streaming platform is at the forefront of redefining how fans engage with the sport. We're seeking a visionary Data Science Lead to drive data-driven innovation and growth in our dynamic streaming business. You'll translate complex data into actionable insights, partnering closely with the VP of Product and cross-functional teams to shape the future of our streaming experience. This role blends technical expertise, leadership, and strategic thinking to impact millions of tennis enthusiasts globally. This role is based in our state-of-the-art office in Santa Monica, CA. Key Responsibilities Data Strategy & Leadership Develop and execute a data science roadmap aligned with business objectives (e.g., subscriber acquisition, retention, monetization). Partner with the SVP of DTC and VP of Product to prioritize high-impact analytics projects. Mentor a team of data scientists and analysts, fostering a culture of innovation and collaboration. Advanced Analytics & Modeling Build ML models for churn prediction, personalized content recommendations, and lifetime value forecasting. Design A/B tests to optimize user journeys, pricing, and feature rollouts. Analyze viewer behavior to uncover trends in content consumption and platform usage. Product & User Experience Define KPIs and dashboards to monitor product performance and user engagement. Collaborate with product managers to identify opportunities for feature enhancements (e.g., search, notifications, streaming quality). Translate insights into actionable recommendations for engineering and design teams. Content & Marketing Optimization Analyze content performance to inform programming decisions and licensing strategies. Support marketing teams with audience segmentation, campaign targeting, and ROI analysis. Predict viewership trends to guide live event coverage and on-demand content curation. Data Infrastructure & Governance Partner with engineering to enhance data pipelines, ensuring scalability and real-time analytics capabilities. Advocate for data quality, governance, and compliance with privacy regulations (e.g., GDPR, CCPA). Qualifications Master's or PhD in Data Science, Computer Science, Statistics, or related field 7+ years in data science, including 2+ years leading teams. Streaming, media, or sports industry experience preferred Proficiency in Python/R, SQL, and ML frameworks (TensorFlow, PyTorch) Expertise in cloud platforms (AWS, GCP) and big data tools (Spark, Hadoop) Familiarity with visualization tools (Tableau, Looker) and event-tracking systems (Snowplow, Segment) Exceptional communication skills, with the ability to distill insights for executives and non-technical stakeholders Preferred Qualifications Passion for tennis or sports media Experience with live-streaming technologies and real-time analytics Tennis Channel is proud to be equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law. About PickleballTV Pickleballtv (PBTV) is the 24-hour television home of America's fastest growing sport. With coverage of tournaments throughout the year, the network offers 1,000+ hours of live matches from the game's top professionals and biggest stars. PBTV also provides viewers with first-class instruction, exclusive lifestyle programming and studio news content and more. About Tennis Channel Tennis Channel is the media home to two twenty-four-hour television networks, a subscription streaming service, online magazine and podcasts dedicated to the sport and its unique lifestyle. The tennis-media hub is home to every aspect of the wide-ranging, worldwide tennis community. Tennis Channel is carried nationwide by every one of the top ten pay-TV service providers. About Sinclair Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 185 television stations in 86 markets affiliated with all the major broadcast networks; and owns Tennis Channel and multicast networks Comet, CHARGE!, ROAR, and The Nest. Sinclair's content is delivered via multiple platforms, including over-the-air, multi-channel video program distributors, and the nation's largest streaming aggregator of local news content, NewsON. The Company regularly uses its website as a key source of Company information which can be accessed at . About the Team The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open-door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk. The base salary compensation range for this role is $180,000 to $200,000. Final compensation for this role will be determined by various factors such as a candidates' relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, sick leave, vacation time, personal time, parental leave and employee stock purchase plan.
KLAMATH BASIN BEHAVIORAL HEALTH
Klamath Falls, Oregon
Job Title: Program Manager Department: Youth Residential Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, the ability to pay down student loans, and excellent benefits . Located in beautiful Southern Oregon. Join an outstanding multi-disciplinary team including an on-staff psychiatric team and licensed clinical staff. Klamath Basin Behavioral Health is an accredited NHSC facility. The National Health Service Core (NHSC) Loan Repayment Program is open to licensed primary care medical, dental, and mental and behavioral health providers who are employed by accredited sites. WHAT IS GREAT ABOUT THIS OPPORTUNITY The selected individual will have the opportunity to grow this program and help youth reach their full potential! Vision : Sharing the power of mental wellbeing Mission : Providing compassionate care throughout our community Excellent outdoor activities including, hiking, biking, kayaking, hunting, and fishing. Welcoming community and a great place to raise a family. SIGN ON BONUS to include RELOCATION ASSISTANCE Program Manager Pay Range: Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education and experience as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Salary: $74,350 - $92,935 DOE Program Manager Benefits: 403 (b) Retirement Plan- 8% Matching after 1-Year 15 Days of Paid Vacation & Accrued Wellness Days Flexible Schedule Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Flexible Spending Account (FSA) Health Savings Account (HSA) Employee Discounts Employee Assistance Program (EAP) Tuition Reimbursement Program Overview At Klamath Basin Behavioral Health, we believe leadership starts with people. As Program Manager for our Youth Residential Program, you will lead with purpose by supporting a resilient, values-driven team committed to improving the lives of youth. You will oversee program operations and compliance while cultivating a supportive, trauma-informed environment where staff feel empowered and youth can heal, grow, and thrive. You will report to a leader who values empathy, collaboration, and accountability. The Director of Community Intensive Youth and Family Services brings a family-friendly, team-oriented approach to supervision and is committed to building an exceptional residential program. She treats her staff with trust and respect, communicates transparently, and believes in managing professionals like professionals. Your success will be measured not only by regulatory compliance and performance metrics but also by how effectively you model collaboration, integrity, and inclusivity in everyday work. Program Culture and Recognition The program you could inherit was recently recognized in a CARF audit for its resilience, compassion, and commitment to excellence in adolescent behavioral health. Staff and leadership were praised for providing vital services to youth experiencing severe trauma, often under difficult and complex circumstances. As noted in the audit, "the staff and leadership of Klamath Basin Behavioral Health are persevering and proving that no child is hopeless, and they are resurrecting the hopes and dreams of children that have suffered unspeakable trauma and hurt." The audit further highlighted the program's philosophy of continuous growth: "Staff and leadership understand that the only competition they have is with themselves and in being a better organization, provider, and person than they were yesterday." As Program Manager, you will be expected to honor and build upon this foundation; fostering a culture of empathy, trust, and excellence that continues to empower youth on their path to healing. Key Responsibilities Ensure Program Compliance and Operational Excellence Lead the program in meeting or exceeding all Oregon Administrative Rules, licensing requirements, and internal policy standards Maintain audit-ready operations and documentation at all times Deliver Results Through People Hire, supervise, and coach direct care and clinical staff with a focus on growth, accountability, and teamwork Complete regular performance evaluations and support professional development aligned with agency goals Support Youth Progress and Transitions Ensure timely, individualized service planning and monitor treatment goal progress Coordinate youth transitions across levels of care in partnership with families and community providers Drive Productivity and Financial Stewardship Track service delivery and staff productivity and manage to program budget expectations Identify barriers to performance and lead proactive resolution efforts Respond to Crises with Leadership and Professionalism Share in a rotating 24/7 on-call schedule for clinical and crisis support Respond effectively to incidents involving aggression, self-harm, or other high-risk behaviors Champion Trauma-Informed and Inclusive Care Embed trauma-informed and culturally responsive principles into team practices Promote psychological safety and respect for youth and families from all backgrounds Lead with Clarity and Vision Communicate policy updates, performance standards, and organizational values with consistency and transparency Model high professional standards and team collaboration Represent KBBH with Integrity Build strong community relationships and represent the agency at audits, site visits, and external meetings Serve on internal and external committees and workgroups as needed Performance Indicators 100 percent compliance with licensing and contractual requirements Youth treatment progress documented and tracked Staff productivity meets or exceeds target benchmarks Timely documentation with 100 percent submitted within 12 hours of service Staff retention and engagement exceed the agency baseline Positive results from internal audits and quality assurance reviews Requirements Master's degree from an accredited college or university Minimum of two years of experience in the supervision or management of a program providing care to children or youth Demonstrated experience in behavioral health operations, compliance, and personnel supervision Licenses and Certifications Valid Oregon driver's license and insurable driving record Personal automobile insurance required for transporting clients Key Competencies Clinical supervision and treatment planning Crisis management and trauma-informed interventions Cultural humility and awareness of diversity Staff coaching and conflict resolution Data-driven decision-making and program evaluation Written and verbal communication and documentation standards Work Environment and Physical Requirements Occasional lifting up to 50 pounds and frequent lifting up to 25 pounds Ability to respond physically to client crises Exposure to moderate noise, varied weather conditions, and potential client aggression Availability for flexible scheduling including evenings, weekends, and on-call responsibilities Documentation Standards Clinical documentation must be completed within 12 hours of service delivery Monthly documentation is due by the second business day of the following month Our Commitment Klamath Basin Behavioral Health is an Equal Opportunity Employer. We are committed to building an inclusive and equitable environment where all individuals, clients, and staff can thrive. Our employment practices are guided by merit, equity, and the needs of the people we serve. Compensation details: 5 Yearly Salary PIbc7129ac8da8-8281
09/08/2025
Full time
Job Title: Program Manager Department: Youth Residential Intro and job overview: Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, the ability to pay down student loans, and excellent benefits . Located in beautiful Southern Oregon. Join an outstanding multi-disciplinary team including an on-staff psychiatric team and licensed clinical staff. Klamath Basin Behavioral Health is an accredited NHSC facility. The National Health Service Core (NHSC) Loan Repayment Program is open to licensed primary care medical, dental, and mental and behavioral health providers who are employed by accredited sites. WHAT IS GREAT ABOUT THIS OPPORTUNITY The selected individual will have the opportunity to grow this program and help youth reach their full potential! Vision : Sharing the power of mental wellbeing Mission : Providing compassionate care throughout our community Excellent outdoor activities including, hiking, biking, kayaking, hunting, and fishing. Welcoming community and a great place to raise a family. SIGN ON BONUS to include RELOCATION ASSISTANCE Program Manager Pay Range: Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education and experience as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Salary: $74,350 - $92,935 DOE Program Manager Benefits: 403 (b) Retirement Plan- 8% Matching after 1-Year 15 Days of Paid Vacation & Accrued Wellness Days Flexible Schedule Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Flexible Spending Account (FSA) Health Savings Account (HSA) Employee Discounts Employee Assistance Program (EAP) Tuition Reimbursement Program Overview At Klamath Basin Behavioral Health, we believe leadership starts with people. As Program Manager for our Youth Residential Program, you will lead with purpose by supporting a resilient, values-driven team committed to improving the lives of youth. You will oversee program operations and compliance while cultivating a supportive, trauma-informed environment where staff feel empowered and youth can heal, grow, and thrive. You will report to a leader who values empathy, collaboration, and accountability. The Director of Community Intensive Youth and Family Services brings a family-friendly, team-oriented approach to supervision and is committed to building an exceptional residential program. She treats her staff with trust and respect, communicates transparently, and believes in managing professionals like professionals. Your success will be measured not only by regulatory compliance and performance metrics but also by how effectively you model collaboration, integrity, and inclusivity in everyday work. Program Culture and Recognition The program you could inherit was recently recognized in a CARF audit for its resilience, compassion, and commitment to excellence in adolescent behavioral health. Staff and leadership were praised for providing vital services to youth experiencing severe trauma, often under difficult and complex circumstances. As noted in the audit, "the staff and leadership of Klamath Basin Behavioral Health are persevering and proving that no child is hopeless, and they are resurrecting the hopes and dreams of children that have suffered unspeakable trauma and hurt." The audit further highlighted the program's philosophy of continuous growth: "Staff and leadership understand that the only competition they have is with themselves and in being a better organization, provider, and person than they were yesterday." As Program Manager, you will be expected to honor and build upon this foundation; fostering a culture of empathy, trust, and excellence that continues to empower youth on their path to healing. Key Responsibilities Ensure Program Compliance and Operational Excellence Lead the program in meeting or exceeding all Oregon Administrative Rules, licensing requirements, and internal policy standards Maintain audit-ready operations and documentation at all times Deliver Results Through People Hire, supervise, and coach direct care and clinical staff with a focus on growth, accountability, and teamwork Complete regular performance evaluations and support professional development aligned with agency goals Support Youth Progress and Transitions Ensure timely, individualized service planning and monitor treatment goal progress Coordinate youth transitions across levels of care in partnership with families and community providers Drive Productivity and Financial Stewardship Track service delivery and staff productivity and manage to program budget expectations Identify barriers to performance and lead proactive resolution efforts Respond to Crises with Leadership and Professionalism Share in a rotating 24/7 on-call schedule for clinical and crisis support Respond effectively to incidents involving aggression, self-harm, or other high-risk behaviors Champion Trauma-Informed and Inclusive Care Embed trauma-informed and culturally responsive principles into team practices Promote psychological safety and respect for youth and families from all backgrounds Lead with Clarity and Vision Communicate policy updates, performance standards, and organizational values with consistency and transparency Model high professional standards and team collaboration Represent KBBH with Integrity Build strong community relationships and represent the agency at audits, site visits, and external meetings Serve on internal and external committees and workgroups as needed Performance Indicators 100 percent compliance with licensing and contractual requirements Youth treatment progress documented and tracked Staff productivity meets or exceeds target benchmarks Timely documentation with 100 percent submitted within 12 hours of service Staff retention and engagement exceed the agency baseline Positive results from internal audits and quality assurance reviews Requirements Master's degree from an accredited college or university Minimum of two years of experience in the supervision or management of a program providing care to children or youth Demonstrated experience in behavioral health operations, compliance, and personnel supervision Licenses and Certifications Valid Oregon driver's license and insurable driving record Personal automobile insurance required for transporting clients Key Competencies Clinical supervision and treatment planning Crisis management and trauma-informed interventions Cultural humility and awareness of diversity Staff coaching and conflict resolution Data-driven decision-making and program evaluation Written and verbal communication and documentation standards Work Environment and Physical Requirements Occasional lifting up to 50 pounds and frequent lifting up to 25 pounds Ability to respond physically to client crises Exposure to moderate noise, varied weather conditions, and potential client aggression Availability for flexible scheduling including evenings, weekends, and on-call responsibilities Documentation Standards Clinical documentation must be completed within 12 hours of service delivery Monthly documentation is due by the second business day of the following month Our Commitment Klamath Basin Behavioral Health is an Equal Opportunity Employer. We are committed to building an inclusive and equitable environment where all individuals, clients, and staff can thrive. Our employment practices are guided by merit, equity, and the needs of the people we serve. Compensation details: 5 Yearly Salary PIbc7129ac8da8-8281
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Central Suffolk County Metro Area Job ID 91 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
09/01/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Central Suffolk County Metro Area Job ID 91 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 41 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
09/01/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 41 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 78 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
09/01/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 78 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
MUSC Health, the clinical enterprise of the Medical University of South Carolina, is seeking an Anesthesiologist with leadership experience to provide oversight and leadership for Anesthesia services at MUSC Health Orangeburg Medical Center. About the Opportunity: Lead the development of policies and procedures for the Anesthesia Program Provide administrative leadership for the Anesthesia program with a focus on meeting performance metrics and standards Partner with divisional Chief Medical Officer to reach quality goals by ensuring active engagement and participation by Anesthesia providers in quality and strategy initiatives Play leading role in the design and implementation of staffing models and innovative care delivery models, including telehealth 80% Clinical Anesthesia and 20% Medical Director Responsibilities for MUSC Health s Regional Health Network Candidates must be BC/BE in Anesthesiology Candidates must be eligible for South Carolina licensure Strong clinical, educational and interpersonal skills that will enable him/her to be a leader within the Division and institution Must have experience with Major Vascular, Obstetric, Pediatric, Neuro, Outpatient, office-based, orthopedic and regional anesthesia, pre-op screening, and acute pain treatment Cardiac and Thoracic Anesthesia experience optional Serve as a liaison between the Medical and CRNA staff to assure timely communications, adherence to standards and policies, and the promotion of collegial relationships; assist with relationship building, fostering positive interactions, and problem resolution Participate in interdisciplinary and interdepartmental performance improvement activities, and peer review as requested Maintain ongoing communication with administration and staff to provide clinical expertise and support when needed or requested Review and advise on proper coding for professional services provided by Anesthesia and participate in audits and maintain compliance with sound fiscal practices Work collaboratively with hospital system s recruiters and practice managers to source and on-board Anesthesia physicians and CRNAs Schedule and direct monthly meetings with executive team members to review overall program performance and areas of opportunity to ensure alignment with divisional goals and initiatives Monitor and amend daily staffing plans based on real-time volume fluctuations with attention to flexing staffing models to patient volumes Physician will work as part of a team with Anesthesiologist and CRNAs We will provide: Competitive Compensation Medical Director Stipend CME/Professional Expense allowance of $5000 per year 13 weeks time off Employer-funded retirement account + additional match for retirement contributions Malpractice Coverage with Sovereign Immunity Epic EMR Employed position which comes with MUSC faculty appointment and the resources which accompany an academic medical center Orangeburg, SC , located along the banks of the Edisto River in the Midlands region of South Carolina, is a haven for lovers of outdoor recreation and small-town charm alike. In Orangeburg, you ll find picturesque lakes and rivers, oak trees draped in moss, open air markets featuring local artisans, lively festivals and celebrations, and homegrown restaurants serving classic Southern fare. Hit the links at one of Orangeburg County s 12+ golf courses and resorts or set up camp under the stars at Santee State Park, located on beautiful Lake Marion. Visit Edisto Memorial Gardens in the spring to take in the natural beauty of over 4800 individual rose plants that date back to the 1950s and give Orangeburg its Garden City nickname. Orangeburg is only a 50-minute drive away from the Columbia Metropolitan Airport (CAE), and one hour s drive from Charleston International Airport (CHS).
08/29/2025
Full time
MUSC Health, the clinical enterprise of the Medical University of South Carolina, is seeking an Anesthesiologist with leadership experience to provide oversight and leadership for Anesthesia services at MUSC Health Orangeburg Medical Center. About the Opportunity: Lead the development of policies and procedures for the Anesthesia Program Provide administrative leadership for the Anesthesia program with a focus on meeting performance metrics and standards Partner with divisional Chief Medical Officer to reach quality goals by ensuring active engagement and participation by Anesthesia providers in quality and strategy initiatives Play leading role in the design and implementation of staffing models and innovative care delivery models, including telehealth 80% Clinical Anesthesia and 20% Medical Director Responsibilities for MUSC Health s Regional Health Network Candidates must be BC/BE in Anesthesiology Candidates must be eligible for South Carolina licensure Strong clinical, educational and interpersonal skills that will enable him/her to be a leader within the Division and institution Must have experience with Major Vascular, Obstetric, Pediatric, Neuro, Outpatient, office-based, orthopedic and regional anesthesia, pre-op screening, and acute pain treatment Cardiac and Thoracic Anesthesia experience optional Serve as a liaison between the Medical and CRNA staff to assure timely communications, adherence to standards and policies, and the promotion of collegial relationships; assist with relationship building, fostering positive interactions, and problem resolution Participate in interdisciplinary and interdepartmental performance improvement activities, and peer review as requested Maintain ongoing communication with administration and staff to provide clinical expertise and support when needed or requested Review and advise on proper coding for professional services provided by Anesthesia and participate in audits and maintain compliance with sound fiscal practices Work collaboratively with hospital system s recruiters and practice managers to source and on-board Anesthesia physicians and CRNAs Schedule and direct monthly meetings with executive team members to review overall program performance and areas of opportunity to ensure alignment with divisional goals and initiatives Monitor and amend daily staffing plans based on real-time volume fluctuations with attention to flexing staffing models to patient volumes Physician will work as part of a team with Anesthesiologist and CRNAs We will provide: Competitive Compensation Medical Director Stipend CME/Professional Expense allowance of $5000 per year 13 weeks time off Employer-funded retirement account + additional match for retirement contributions Malpractice Coverage with Sovereign Immunity Epic EMR Employed position which comes with MUSC faculty appointment and the resources which accompany an academic medical center Orangeburg, SC , located along the banks of the Edisto River in the Midlands region of South Carolina, is a haven for lovers of outdoor recreation and small-town charm alike. In Orangeburg, you ll find picturesque lakes and rivers, oak trees draped in moss, open air markets featuring local artisans, lively festivals and celebrations, and homegrown restaurants serving classic Southern fare. Hit the links at one of Orangeburg County s 12+ golf courses and resorts or set up camp under the stars at Santee State Park, located on beautiful Lake Marion. Visit Edisto Memorial Gardens in the spring to take in the natural beauty of over 4800 individual rose plants that date back to the 1950s and give Orangeburg its Garden City nickname. Orangeburg is only a 50-minute drive away from the Columbia Metropolitan Airport (CAE), and one hour s drive from Charleston International Airport (CHS).
Kiosk Manager (Costco Channel) Posted Date4 days ago(10/18/2021 4:36 PM) Requisition ID 20 Category Retail Stores Kiosk/Location : Location US-OR-Wilsonville Job Locations US-OR-Wilsonville Mission Headquartered in Seattle, Washington, Wireless Advocates is a leading provider of wireless products and services both online and in nearly 700 retail locations nationwide. Together with the top wireless carriers (Verizon, AT&T, T-Mobile/Sprint) and OEM's (Apple, Samsung, LG, Motorola), our expert team of wireless professionals are here to help people connect. Responsibilities As a Kiosk Manager, you will be serving one of the nation's leading retailers. You'll work closely with your team to deliver outstanding sales results (both on a personal and team level), operational excellence and an exceptional member experience. From driving daily sales performance to meeting operational standards, you'll identify areas for improvement and, working with your District Manager and HR business partner as necessary, respond quickly to close the gaps. And, with the same focus, you'll celebrate success to reinforce your team's effort and accomplishments. This is an exciting opportunity in a retail space that is primed for massive growth now that 5G is here. We hold a unique advantage in that we're able to offer all of the latest devices and plans from Verizon, AT&T, and T-Mobile/Sprint. These roles come with full benefits and excellent pay - with base, bonus and commissions, our managers are averaging $23/hr and our top performers are averaging $31/hr and higher. Are You The Right Type of Leader? You are the type of manager who others want to work for. You exhibit high levels of professionalism, set a good example with your own behavior and hold team members accountable for doing the same. You take pride in a well-maintained location and in providing exceptional member service. You establish and maintain effective working relationships with your team, peers, manager and Costco personnel. You communicate expectations and hold your team members accountable. Responsibilities Manages the successful operation of a Wireless Advocates-branded kiosk within a Costco location with employees. The Kiosk Manager is responsible for recruiting new team members as necessary and ensuring that the location is properly staffed at all times. The Kiosk Manager is also responsible for achieving personal and team sales/profit contribution goals and meeting all operational standards, including staff training and development, employee engagement and retention, customer experience, loss prevention, safety, kiosk maintenance and team professionalism. Since this is a retail position, the Kiosk Manager is expected to work all required shifts on Friday, Saturday and Sunday. Leadership -Models appropriate, professional behavior consistent with the company's guiding principles and key tenets and holds team members accountable for the same. -Communicates all relevant information in a timely manner (i.e. promotions, inventory, etc.). -Ensures all sales, operational and other SOPs standards are met and that all applicable SOPS are consistently executed. -Maintains an engaging work environment for our employees and the members we serve through effective coaching and critical conversations. -Communicates relevant information to team members in a timely and effective manner, including holding daily sales huddles. -Proactively identifies and addresses performance gaps. -Develops and maintains effective working relationships with carrier reps and general management. -Responds timely to customers, company employees and host store personnel, and ensures team members do the same; swiftly addresses member escalations. Sales Performance -Consistently meets or exceeds sales and performance expectations in each location, including personal and team sales goals. -Ensures consistent execution of the company's GUESTS sales process by self and team members. -Utilizes available reports/metrics to monitor performance and build individual development plans. -Holds team members accountable to all performance standards, minimizing or eliminating performance gaps with a sense of urgency, and partners with his/her District Manager and/or HR business partner as appropriate. Operational Performance -Ensures that the kiosk is clean and well-maintained at all times, that all pricing is current and accurate, that all POP is timely and accurately displayed and all required display fixtures are operable. -Enforces safety procedures. -Consistently meets or exceeds, and holds team accountable for meeting or exceeding, all operational standards. -Non-Negotiables. -Quality of Sale. -Adherence to published work schedules, meal breaks and timekeeping. -Safety and Training compliance. -Inventory control. Recruiting and Scheduling -In partnership with District Manager, recruits new team members consistent with core headcount budget to maintain a fully-staffed kiosk. -Writes compliant schedules for team members. -Ensures adequate coverage in order to prevent unstaffed locations. Qualifications Requirements -2+ years of experience working in a retail and/or customer service environment and at least 1 year managing others (commission sales experience a plus). -Established reputation for honest/ethical leadership and leading by example. -Is customer obsessed. -Effective organizational and time management skills; strong attention to detail. -Ability to hold team members accountable, have crucial conversations and uphold company policies and operating procedures. -Effective communication and interpersonal skills. -Skilled at problem solving and conflict resolution. -Well-developed ability to make sound decisions. -Strong knowledge of common business applications (Web browsers, Outlook, Excel, Word, and PowerPoint, etc.). -Ability to work a flexible schedule including varied shifts that include evenings, weekends and holidays. Competencies -Customer focus -Ensures accountability -Directs work -Drives results -Attracts top talent We've Got You Covered! At Wireless Advocates, we are committed to providing our team with the support and resources to succeed in their career, as well as exceptional benefits for a healthy work-life balance. -Medical, Dental, and Vision coverage -Retirement Savings including 401(k) with company match -Paid Vacation Time -Short-Term & Long-Term Disability Insurance -Employee Assistance Program 100% company paid -Life Insurance Policy 100% company paid -Flexible Spending Accounts -Dealer Line Discounts on Phone Plans Wireless Advocates is an equal opportunity employer, we encourage and support diversity in the workplace. To find out more about us, visit our website at:
10/25/2021
Full time
Kiosk Manager (Costco Channel) Posted Date4 days ago(10/18/2021 4:36 PM) Requisition ID 20 Category Retail Stores Kiosk/Location : Location US-OR-Wilsonville Job Locations US-OR-Wilsonville Mission Headquartered in Seattle, Washington, Wireless Advocates is a leading provider of wireless products and services both online and in nearly 700 retail locations nationwide. Together with the top wireless carriers (Verizon, AT&T, T-Mobile/Sprint) and OEM's (Apple, Samsung, LG, Motorola), our expert team of wireless professionals are here to help people connect. Responsibilities As a Kiosk Manager, you will be serving one of the nation's leading retailers. You'll work closely with your team to deliver outstanding sales results (both on a personal and team level), operational excellence and an exceptional member experience. From driving daily sales performance to meeting operational standards, you'll identify areas for improvement and, working with your District Manager and HR business partner as necessary, respond quickly to close the gaps. And, with the same focus, you'll celebrate success to reinforce your team's effort and accomplishments. This is an exciting opportunity in a retail space that is primed for massive growth now that 5G is here. We hold a unique advantage in that we're able to offer all of the latest devices and plans from Verizon, AT&T, and T-Mobile/Sprint. These roles come with full benefits and excellent pay - with base, bonus and commissions, our managers are averaging $23/hr and our top performers are averaging $31/hr and higher. Are You The Right Type of Leader? You are the type of manager who others want to work for. You exhibit high levels of professionalism, set a good example with your own behavior and hold team members accountable for doing the same. You take pride in a well-maintained location and in providing exceptional member service. You establish and maintain effective working relationships with your team, peers, manager and Costco personnel. You communicate expectations and hold your team members accountable. Responsibilities Manages the successful operation of a Wireless Advocates-branded kiosk within a Costco location with employees. The Kiosk Manager is responsible for recruiting new team members as necessary and ensuring that the location is properly staffed at all times. The Kiosk Manager is also responsible for achieving personal and team sales/profit contribution goals and meeting all operational standards, including staff training and development, employee engagement and retention, customer experience, loss prevention, safety, kiosk maintenance and team professionalism. Since this is a retail position, the Kiosk Manager is expected to work all required shifts on Friday, Saturday and Sunday. Leadership -Models appropriate, professional behavior consistent with the company's guiding principles and key tenets and holds team members accountable for the same. -Communicates all relevant information in a timely manner (i.e. promotions, inventory, etc.). -Ensures all sales, operational and other SOPs standards are met and that all applicable SOPS are consistently executed. -Maintains an engaging work environment for our employees and the members we serve through effective coaching and critical conversations. -Communicates relevant information to team members in a timely and effective manner, including holding daily sales huddles. -Proactively identifies and addresses performance gaps. -Develops and maintains effective working relationships with carrier reps and general management. -Responds timely to customers, company employees and host store personnel, and ensures team members do the same; swiftly addresses member escalations. Sales Performance -Consistently meets or exceeds sales and performance expectations in each location, including personal and team sales goals. -Ensures consistent execution of the company's GUESTS sales process by self and team members. -Utilizes available reports/metrics to monitor performance and build individual development plans. -Holds team members accountable to all performance standards, minimizing or eliminating performance gaps with a sense of urgency, and partners with his/her District Manager and/or HR business partner as appropriate. Operational Performance -Ensures that the kiosk is clean and well-maintained at all times, that all pricing is current and accurate, that all POP is timely and accurately displayed and all required display fixtures are operable. -Enforces safety procedures. -Consistently meets or exceeds, and holds team accountable for meeting or exceeding, all operational standards. -Non-Negotiables. -Quality of Sale. -Adherence to published work schedules, meal breaks and timekeeping. -Safety and Training compliance. -Inventory control. Recruiting and Scheduling -In partnership with District Manager, recruits new team members consistent with core headcount budget to maintain a fully-staffed kiosk. -Writes compliant schedules for team members. -Ensures adequate coverage in order to prevent unstaffed locations. Qualifications Requirements -2+ years of experience working in a retail and/or customer service environment and at least 1 year managing others (commission sales experience a plus). -Established reputation for honest/ethical leadership and leading by example. -Is customer obsessed. -Effective organizational and time management skills; strong attention to detail. -Ability to hold team members accountable, have crucial conversations and uphold company policies and operating procedures. -Effective communication and interpersonal skills. -Skilled at problem solving and conflict resolution. -Well-developed ability to make sound decisions. -Strong knowledge of common business applications (Web browsers, Outlook, Excel, Word, and PowerPoint, etc.). -Ability to work a flexible schedule including varied shifts that include evenings, weekends and holidays. Competencies -Customer focus -Ensures accountability -Directs work -Drives results -Attracts top talent We've Got You Covered! At Wireless Advocates, we are committed to providing our team with the support and resources to succeed in their career, as well as exceptional benefits for a healthy work-life balance. -Medical, Dental, and Vision coverage -Retirement Savings including 401(k) with company match -Paid Vacation Time -Short-Term & Long-Term Disability Insurance -Employee Assistance Program 100% company paid -Life Insurance Policy 100% company paid -Flexible Spending Accounts -Dealer Line Discounts on Phone Plans Wireless Advocates is an equal opportunity employer, we encourage and support diversity in the workplace. To find out more about us, visit our website at:
RESIDENT SERVICES DIVISION - reports to Resident Services Manager. Resident Services Specialist Part time Primarily responsible for marketing, planning, and implementing of resident service programs at assigned apartment communities ensuring compliance with the stated program objectives. Using interpersonal communication and a collaborative mindset, maintain professional relationships with site property management, community agencies, contracted service providers (if any), PHI, and a site's residents. Expected to be innovative and accountable while gaining an understanding of the current resident services, resident demographics, needs of the resident base and support services within the market boundaries of the property. Provide direct resident services per regulatory agreement. Competency Standards: Marketing and Planning: Utilizes creativity to engage community and increase participation from residents and community resources Basic computer skills using Microsoft Word, Excel, and a design platform (Photoshop, Printshop, Canva, etc.) Plan, organize, and produce events designed to promote community engagement, self-empowerment, and/or exposure to local or federal resources Interpersonal Communication: Seeks resident and manager feedback, listens effectively, and provides honest, appropriate follow through and solutions Takes personal responsibility for assisting residents with any issues raised and responds promptly Ability to clearly and accurately communicate spoken, written and visually as well as displays confidence when interacting with residents, PHI team members, PHI supervisor and property team, including handling sensitive information appropriately Resolves conflict in an appropriate manner and deals tactfully with differences of opinion with residents, PHI team members, PHI supervisor, and property team Proactively provide resources to residents and address issues that have the potential to become behavioral problems in your programs Innovative and Collaborative: Seeks out management or other team member opinions before making decisions that will impact them, residents, and programming Demonstrates ability to get along with others, is respectful of residents, participants, PHI team members, PHI supervisor, and property team Takes the initiative to make improvements where possible and seeks opportunities for additional responsibilities Delivers high quality results for the residents through program management, creativity, and resource research Overcomes roadblocks/setbacks to deliver results for the residents and programming Thinks outside of the box to achieve participation from internal residents and external resources Accountable and Adaptive: Demonstrates dedication to meeting the expectations and requirements of residents Carries out administrative tasks, assigned responsibilities, and can meet goals and objectives Seeks to achieve results which are in the best interest of the residents, programming, and PHI organization Uses honest, appropriate, and trustworthy disclosure with residents, PHI team members, PHI Resident Services Manager, and property team Accepts responsibility and acknowledges problems or mistakes and commits to necessary corrective action; Considers all sides of an issue before decisions are made Become familiar with the operations, programs, and services offered in the local community and federally The ideal candidate for this position has some work or volunteer experience, college education, or bachelor's degree - preferably in early childhood education, social work, or other human services field; has a clean DMV record, is capable of clearing a national criminal background check, including fingerprint scans, and has at least two years of acceptable work history. Reports to a Resident Services Manager and participates in the development and implementation of organization-wide policies and programs that will contribute to its overall success. Emma Meyers - Resident Services Manager and Recruitment Specialist Please send resume to: Open Positions: Rocklin and Sacramento Hours: 20 hours a week, Monday - Friday 1:00pm - 5:00pm. This position has 2 locations: Rocklin, CA and Sacramento, CA. Must be willing to commute to Rocklin site on certain days of the week and Sacramento site on the remaining days of the week. Tutoring and Parent Training experience preferred. Elk Grove Hours: Assigned to 2 sites in this area. 16-17 hours for 4-5 days a week. This position runs an afterschool care program with kids. Afternoon hours. Elk Grove Hours: 15-20 hours for 4-5 days a week. This position runs an afterschool care program with kids. Afternoon hours between 1:00-6:00pm. 92113 and 92105 San Diego: 15 hours for 5 days a week. This position runs adult education and an after school care program with kids. The after school care program will need to be held in the afternoon hours from 2:00pm - 5:00pm. Santee: 6 hours for 2 days a week, 2:00pm-5:00pm. Runs an after school care program with kids. San Diego: 3 open Full Time positions, 40 hours, Monday - Friday. Responsible for service coordination, adult education, and after school care program. Must be willing and able to commute all over San Diego county. Gilroy Hours: 12.5 hours for 4 days per week Fremont Hours: 15 hours for 3 days a week, 12:00pm - 5:00pm Bay Point Hours: 15 hours for 5 days a week, Monday - Friday 2:00pm-5:00pm San Ramon/Pleasanton Hours: 18 hours for 4 days a week - 1:00pm - 6:00pm. This position is assigned to two locations: San Ramon for 3 days a week and Pleasanton 1 day a week. San Luis Obispo Hours: 15 hours a week - Monday - Friday (only 3 - 5 days a week, flexible on days. MUST be afternoon hours.) Stockton Hours: 13-15 hours a week, Monday - Friday 2:00pm - 5:00pm Anaheim Hours: 15 hours for 5 days a week - Monday - Friday 2:00pm - 5:00pm Palmdale Hours: 15 hours for 4 days a week, 1:15pm-5:00pm Baldwin Park Hours: 15 hours for 5 days a week, Monday - Friday 2:00pm - 5:00pm *Please note what city preference you are interested in during your interview process. *Compensation may vary from stated amount in certain locations depending upon applicant pool. Exact location(s) to be discussed in interview process.
09/18/2021
Full time
RESIDENT SERVICES DIVISION - reports to Resident Services Manager. Resident Services Specialist Part time Primarily responsible for marketing, planning, and implementing of resident service programs at assigned apartment communities ensuring compliance with the stated program objectives. Using interpersonal communication and a collaborative mindset, maintain professional relationships with site property management, community agencies, contracted service providers (if any), PHI, and a site's residents. Expected to be innovative and accountable while gaining an understanding of the current resident services, resident demographics, needs of the resident base and support services within the market boundaries of the property. Provide direct resident services per regulatory agreement. Competency Standards: Marketing and Planning: Utilizes creativity to engage community and increase participation from residents and community resources Basic computer skills using Microsoft Word, Excel, and a design platform (Photoshop, Printshop, Canva, etc.) Plan, organize, and produce events designed to promote community engagement, self-empowerment, and/or exposure to local or federal resources Interpersonal Communication: Seeks resident and manager feedback, listens effectively, and provides honest, appropriate follow through and solutions Takes personal responsibility for assisting residents with any issues raised and responds promptly Ability to clearly and accurately communicate spoken, written and visually as well as displays confidence when interacting with residents, PHI team members, PHI supervisor and property team, including handling sensitive information appropriately Resolves conflict in an appropriate manner and deals tactfully with differences of opinion with residents, PHI team members, PHI supervisor, and property team Proactively provide resources to residents and address issues that have the potential to become behavioral problems in your programs Innovative and Collaborative: Seeks out management or other team member opinions before making decisions that will impact them, residents, and programming Demonstrates ability to get along with others, is respectful of residents, participants, PHI team members, PHI supervisor, and property team Takes the initiative to make improvements where possible and seeks opportunities for additional responsibilities Delivers high quality results for the residents through program management, creativity, and resource research Overcomes roadblocks/setbacks to deliver results for the residents and programming Thinks outside of the box to achieve participation from internal residents and external resources Accountable and Adaptive: Demonstrates dedication to meeting the expectations and requirements of residents Carries out administrative tasks, assigned responsibilities, and can meet goals and objectives Seeks to achieve results which are in the best interest of the residents, programming, and PHI organization Uses honest, appropriate, and trustworthy disclosure with residents, PHI team members, PHI Resident Services Manager, and property team Accepts responsibility and acknowledges problems or mistakes and commits to necessary corrective action; Considers all sides of an issue before decisions are made Become familiar with the operations, programs, and services offered in the local community and federally The ideal candidate for this position has some work or volunteer experience, college education, or bachelor's degree - preferably in early childhood education, social work, or other human services field; has a clean DMV record, is capable of clearing a national criminal background check, including fingerprint scans, and has at least two years of acceptable work history. Reports to a Resident Services Manager and participates in the development and implementation of organization-wide policies and programs that will contribute to its overall success. Emma Meyers - Resident Services Manager and Recruitment Specialist Please send resume to: Open Positions: Rocklin and Sacramento Hours: 20 hours a week, Monday - Friday 1:00pm - 5:00pm. This position has 2 locations: Rocklin, CA and Sacramento, CA. Must be willing to commute to Rocklin site on certain days of the week and Sacramento site on the remaining days of the week. Tutoring and Parent Training experience preferred. Elk Grove Hours: Assigned to 2 sites in this area. 16-17 hours for 4-5 days a week. This position runs an afterschool care program with kids. Afternoon hours. Elk Grove Hours: 15-20 hours for 4-5 days a week. This position runs an afterschool care program with kids. Afternoon hours between 1:00-6:00pm. 92113 and 92105 San Diego: 15 hours for 5 days a week. This position runs adult education and an after school care program with kids. The after school care program will need to be held in the afternoon hours from 2:00pm - 5:00pm. Santee: 6 hours for 2 days a week, 2:00pm-5:00pm. Runs an after school care program with kids. San Diego: 3 open Full Time positions, 40 hours, Monday - Friday. Responsible for service coordination, adult education, and after school care program. Must be willing and able to commute all over San Diego county. Gilroy Hours: 12.5 hours for 4 days per week Fremont Hours: 15 hours for 3 days a week, 12:00pm - 5:00pm Bay Point Hours: 15 hours for 5 days a week, Monday - Friday 2:00pm-5:00pm San Ramon/Pleasanton Hours: 18 hours for 4 days a week - 1:00pm - 6:00pm. This position is assigned to two locations: San Ramon for 3 days a week and Pleasanton 1 day a week. San Luis Obispo Hours: 15 hours a week - Monday - Friday (only 3 - 5 days a week, flexible on days. MUST be afternoon hours.) Stockton Hours: 13-15 hours a week, Monday - Friday 2:00pm - 5:00pm Anaheim Hours: 15 hours for 5 days a week - Monday - Friday 2:00pm - 5:00pm Palmdale Hours: 15 hours for 4 days a week, 1:15pm-5:00pm Baldwin Park Hours: 15 hours for 5 days a week, Monday - Friday 2:00pm - 5:00pm *Please note what city preference you are interested in during your interview process. *Compensation may vary from stated amount in certain locations depending upon applicant pool. Exact location(s) to be discussed in interview process.
Overview / Responsibilities Wood is currently recruiting for an Innovation Manager / CoLab Manager for a dedicated innovation hub in our Houston, TX Office. Wood's CoLab provides a physical space to bring together our partners and leaders within Wood to solve our clients' biggest challenges. This is a role supporting the Digital and Technology function within Wood enabling direct client revenue growth on key accounts. Authorization to work lawfully in the US without sponsorship from Wood is required This role brings together our partners and leaders within Wood to solve our clients biggest challenges enabling direct client revenue growth on key accounts. The Innovation Manager will be obsessed about the customer experience in CoLab - supporting the team around a proven process that provides real impact for the client. Build collaboration and create an environment in CoLab in which people are involved, respected, connected, and encouraged. Grow revenue and expand the footprint in strategic targeted accounts through supporting innovation within the execution of sales programs. Drive a consistent approach on innovation and technology pipeline by directly facilitating CoLab sessions (virtually and physically) with each of our top clients, with input and participation from all stakeholders. Promote and position CoLab internally within Wood and also externally with clients - work collaboratively to determine the best combination/course of action for a given opportunity to maximize customer benefit Manage our top performing accounts - working directly with our Growth & Development community to identify and target opportunities for CoLab Build relationships with key stakeholders in our clients - ensuring a pipeline of activity through both our physical and virtual CoLab Own relationships with senior Wood sales, growth, operations and commercial leads across all segments in the business Provide leadership to the Digital Factory team of architects enabling a learning environment to keep pace with innovation Conduct pre-session research with CoLab stakeholders (Growth & Development, Business Partner/Engagement Lead, Emerging Solns, Innovation) to focus on specific outcomes from workshops directly aligned with client requirements Plan and prepare team workshops to engage stakeholders and clients in the art of the possible Lead design activities including collaborative design/workshops with internal and external clients - supporting faciliation both physically and virtually in a structured manner. Lead challenges on CoLab Online and support business units in set up and execution of online challenges. Provide guidance and mentoring of ideas through CoLab process Provide training and mentor personnel within Design Thinking/ Agile Facilitation in CoLab locations. Initial training will be provided to candidate through external provider Support development of Wood CoLab playbook to include operational requirements within hubs Technical knowledge of the innovation and business creation process, landscape, and market for technology in a discipline related to oil and gas, infrastructure, mining and manufacturing is an advantage Ability to work and communicate with a technical project team and to contribute to the management of the project toward commercialization History of excellent executive and facilitation skills that are translatable to practical lessons and advice for innovators and entrepreneurs Skilled at managing multiple, concurrent projects, meeting deadlines, and attention to detail required Support seed funding and external grant development of research proposals around innovation. Focal point for local grant funding applications and local research and innovation centres (e.g. OGTC) Skills / Qualifications Successful candidate to possess: Qualifications (highly preferred) : 8 years plus experience in a consultancy role (technology related sales, consulting, or senior IT leader) 4 years of demonstrated experience in high performing customer facing technical teams to drive impact and influence sales 2 years experience working within innovation facilitation including delivering workshops Knowledge, skills and experience: Ability to plan initiatives to drive and achieve promoted targets in terms of client engagement levels and securing direct client revenue Have excellent communication skills, actively listen to client needs, and translate this feedback back to product to develop high value solutions Ability to deploy various methodologies to lead, faciliate and run problem solving, brain storming, design-thinking and co-creation workshops, lead focus groups and design propositions and solutions (virtually and physically) Ability to work cross functionally to drive outcomes that benefit our demand clients Team player with a solution focused mentality Ability to train, coach and lead development teams ensuring clarity of focus Ability to work in an agile manner, embracing and championing change Company Overview Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world's most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 45,000 people. Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
09/16/2021
Full time
Overview / Responsibilities Wood is currently recruiting for an Innovation Manager / CoLab Manager for a dedicated innovation hub in our Houston, TX Office. Wood's CoLab provides a physical space to bring together our partners and leaders within Wood to solve our clients' biggest challenges. This is a role supporting the Digital and Technology function within Wood enabling direct client revenue growth on key accounts. Authorization to work lawfully in the US without sponsorship from Wood is required This role brings together our partners and leaders within Wood to solve our clients biggest challenges enabling direct client revenue growth on key accounts. The Innovation Manager will be obsessed about the customer experience in CoLab - supporting the team around a proven process that provides real impact for the client. Build collaboration and create an environment in CoLab in which people are involved, respected, connected, and encouraged. Grow revenue and expand the footprint in strategic targeted accounts through supporting innovation within the execution of sales programs. Drive a consistent approach on innovation and technology pipeline by directly facilitating CoLab sessions (virtually and physically) with each of our top clients, with input and participation from all stakeholders. Promote and position CoLab internally within Wood and also externally with clients - work collaboratively to determine the best combination/course of action for a given opportunity to maximize customer benefit Manage our top performing accounts - working directly with our Growth & Development community to identify and target opportunities for CoLab Build relationships with key stakeholders in our clients - ensuring a pipeline of activity through both our physical and virtual CoLab Own relationships with senior Wood sales, growth, operations and commercial leads across all segments in the business Provide leadership to the Digital Factory team of architects enabling a learning environment to keep pace with innovation Conduct pre-session research with CoLab stakeholders (Growth & Development, Business Partner/Engagement Lead, Emerging Solns, Innovation) to focus on specific outcomes from workshops directly aligned with client requirements Plan and prepare team workshops to engage stakeholders and clients in the art of the possible Lead design activities including collaborative design/workshops with internal and external clients - supporting faciliation both physically and virtually in a structured manner. Lead challenges on CoLab Online and support business units in set up and execution of online challenges. Provide guidance and mentoring of ideas through CoLab process Provide training and mentor personnel within Design Thinking/ Agile Facilitation in CoLab locations. Initial training will be provided to candidate through external provider Support development of Wood CoLab playbook to include operational requirements within hubs Technical knowledge of the innovation and business creation process, landscape, and market for technology in a discipline related to oil and gas, infrastructure, mining and manufacturing is an advantage Ability to work and communicate with a technical project team and to contribute to the management of the project toward commercialization History of excellent executive and facilitation skills that are translatable to practical lessons and advice for innovators and entrepreneurs Skilled at managing multiple, concurrent projects, meeting deadlines, and attention to detail required Support seed funding and external grant development of research proposals around innovation. Focal point for local grant funding applications and local research and innovation centres (e.g. OGTC) Skills / Qualifications Successful candidate to possess: Qualifications (highly preferred) : 8 years plus experience in a consultancy role (technology related sales, consulting, or senior IT leader) 4 years of demonstrated experience in high performing customer facing technical teams to drive impact and influence sales 2 years experience working within innovation facilitation including delivering workshops Knowledge, skills and experience: Ability to plan initiatives to drive and achieve promoted targets in terms of client engagement levels and securing direct client revenue Have excellent communication skills, actively listen to client needs, and translate this feedback back to product to develop high value solutions Ability to deploy various methodologies to lead, faciliate and run problem solving, brain storming, design-thinking and co-creation workshops, lead focus groups and design propositions and solutions (virtually and physically) Ability to work cross functionally to drive outcomes that benefit our demand clients Team player with a solution focused mentality Ability to train, coach and lead development teams ensuring clarity of focus Ability to work in an agile manner, embracing and championing change Company Overview Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world's most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 45,000 people. Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
ROLE SUMMARY All over the world, Pfizer colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. The Pfizer Connect Vaccines Area Business Manager (PC-ABM) reports into the Pfizer Connect HBU & Vaccines National Business Director and works with U.S. customer facing and HQ teams across the organization. The PC-ABM is responsible to deliver against sales and customer experience objectives for an assigned list of HCP customers via outbound virtual approaches. They are accountable for the supervision, development and leadership of 10-12 Pfizer Connect Health & Science Representatives (PCHRs) at the Pfizer Connect Center, sales performance of the business portfolio of products, development of superior virtual excellence capabilities across the team and business knowledge of the area landscape to assess key stakeholders and future trends within the business marketplace. This position will require regular in-person coaching and observation of PCHRs at the designated Pfizer Connect Center and frequent customer contact as well as the development of a strong, effective partnership with marketing and channel colleagues (i.e KAMs). The PC-ABM will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity. The PC-ABM will partner seamlessly with Pfizer Connect leadership to deliver the optimal customer experience, advance capabilities and performance of colleagues at the Pfizer Connect Center as well as with BU leadership on the achievement of sales and engagement metrics. Responsible for supervising operations of the assigned virtual area to include hiring, coaching, representative development, performance management, and the review of key "priority" accounts within the medical community, managing 10-12 sales representatives. Effectively plan and operationalize a strategy to achieve assigned business and customer experience objectives, collaborating with Pfizer Connect and BU partners, including but not limited to Management Teams, Channel Partners, and other cross-functional partners. BU Area Ownership / Alignment Develops and implements strategic plans for the assigned virtual area and overall responsibility for budgets in alignment with BU Regional Business Director and Pfizer Connect National Business Director's expectations to achieve the business potential of the area Proactively analyzes data to identify market trends Collaborates, identifies, & motivates key account development and opportunities that impacts regional / national business Builds relationships with customers (including KOLs) and key stakeholders (including members of the Region Management Teams, Channel Partners, and other cross-functional partners) and utilizes content appropriately for engagement Effectively plan and conduct plan of action and other meetings with BU Area Business Teams, Channel Partners, and other cross-functional partners Collaborates effectively in an integrated account team and champions the value of cross-functional collaboration to deliver on customer needs Leads cross functional partnerships where, for example, the Pfizer Connect ABM partners with their in-field counterpart to coordinate a program for an office / HCP to meet defined needs in a compliant manner Maintains enhanced product and or portfolio, disease state, and market knowledge in order to respond accurately to all questions regarding products, policies, and business-related issues from customers & reps Team Leadership Ensures actions of self and team are fully compliant; has complete understanding of all relevant compliance laws, policies and processes Implements and upholds required Standards with promotional colleagues Ensures appropriate integration with the BU teams for themselves and for the PCHR's (i.e. with the BU ABM and Region) Applies situational leadership skills and employs multiple and interactive methods of coaching (e.g., virtual 'ride a longs', utilization of chat function while shadowing, F2F coaching) to build rep capabilities Builds strong team culture, colleague engagement and morale Promotes a feedback culture and continuous improvement mindset in team to assess quality of customer experience (e.g., uses virtual pulse surveys, team barometers, customer feedback) Set team goals and hold team members accountable for consistent adherence (e.g., time management, technical knowledge, communication, compliance, use of technology) Maintains visibility into individual call planning for direct reports Virtual Excellence / Customer Experience / Pfizer Connect Leadership Works with Pfizer Connect National Business Director and peers to continuously improve performance and execution of promotional skills, product knowledge, and capabilities needed for individuals and teams Uses metrics to continuously monitor and improve the customer experience provided by representatives on his/her team while sharing best practices and learnings with other Pfizer Connect Leaders Builds a diverse, capable pipeline of talent for future Health & Science Sales roles in the BUs Able to expertly operate digital and virtual tools / platforms and trains the team to master all available digital / virtual content Demonstrates advanced virtual communication skills (e.g., empathy, listening, asking probing questions) Models systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups) Demonstrates remote collaboration skills to seamlessly connect with other BU CFCs and uses digital tools (e.g., digital triage app) Leverages insights and time management from new analytics tools (e.g., Fit-for-Role Profile) Basic Qualifications Bachelor's Degree required 10+ years of experience required; less with advanced degree At least 3-5 years spent in a position with demonstrated leadership across peer and customer groups. 2+ years of experience in a business or professional setting utilizing computers, software or applications for day-to-day business processes Strong organizational and analytical skills and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications This position may require travel as needed to develop internal and external relationships. Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Preferred Qualifications MBA or relevant graduate degree preferred Previous pharmaceutical, biotech, or medical marketing/sales experience preferred Demonstrated experience in the buy and bill space Past history of coaching direct reports on contract/pricing promotion in the buy and bill space is preferred Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred 2+ years of prior experience with virtual selling strongly preferred Prior management experience including developing, coaching and managing for performance Prior experience with contracting permissions and guidelines Demonstrated experience facilitating meetings or small group events NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Some domestic travel may be required Other Job Details: Last Date to Apply for Job: September 23, 2021 Eligible for Relocation Package Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age..... click apply for full job details
09/11/2021
Full time
ROLE SUMMARY All over the world, Pfizer colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives. The Pfizer Connect Vaccines Area Business Manager (PC-ABM) reports into the Pfizer Connect HBU & Vaccines National Business Director and works with U.S. customer facing and HQ teams across the organization. The PC-ABM is responsible to deliver against sales and customer experience objectives for an assigned list of HCP customers via outbound virtual approaches. They are accountable for the supervision, development and leadership of 10-12 Pfizer Connect Health & Science Representatives (PCHRs) at the Pfizer Connect Center, sales performance of the business portfolio of products, development of superior virtual excellence capabilities across the team and business knowledge of the area landscape to assess key stakeholders and future trends within the business marketplace. This position will require regular in-person coaching and observation of PCHRs at the designated Pfizer Connect Center and frequent customer contact as well as the development of a strong, effective partnership with marketing and channel colleagues (i.e KAMs). The PC-ABM will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity. The PC-ABM will partner seamlessly with Pfizer Connect leadership to deliver the optimal customer experience, advance capabilities and performance of colleagues at the Pfizer Connect Center as well as with BU leadership on the achievement of sales and engagement metrics. Responsible for supervising operations of the assigned virtual area to include hiring, coaching, representative development, performance management, and the review of key "priority" accounts within the medical community, managing 10-12 sales representatives. Effectively plan and operationalize a strategy to achieve assigned business and customer experience objectives, collaborating with Pfizer Connect and BU partners, including but not limited to Management Teams, Channel Partners, and other cross-functional partners. BU Area Ownership / Alignment Develops and implements strategic plans for the assigned virtual area and overall responsibility for budgets in alignment with BU Regional Business Director and Pfizer Connect National Business Director's expectations to achieve the business potential of the area Proactively analyzes data to identify market trends Collaborates, identifies, & motivates key account development and opportunities that impacts regional / national business Builds relationships with customers (including KOLs) and key stakeholders (including members of the Region Management Teams, Channel Partners, and other cross-functional partners) and utilizes content appropriately for engagement Effectively plan and conduct plan of action and other meetings with BU Area Business Teams, Channel Partners, and other cross-functional partners Collaborates effectively in an integrated account team and champions the value of cross-functional collaboration to deliver on customer needs Leads cross functional partnerships where, for example, the Pfizer Connect ABM partners with their in-field counterpart to coordinate a program for an office / HCP to meet defined needs in a compliant manner Maintains enhanced product and or portfolio, disease state, and market knowledge in order to respond accurately to all questions regarding products, policies, and business-related issues from customers & reps Team Leadership Ensures actions of self and team are fully compliant; has complete understanding of all relevant compliance laws, policies and processes Implements and upholds required Standards with promotional colleagues Ensures appropriate integration with the BU teams for themselves and for the PCHR's (i.e. with the BU ABM and Region) Applies situational leadership skills and employs multiple and interactive methods of coaching (e.g., virtual 'ride a longs', utilization of chat function while shadowing, F2F coaching) to build rep capabilities Builds strong team culture, colleague engagement and morale Promotes a feedback culture and continuous improvement mindset in team to assess quality of customer experience (e.g., uses virtual pulse surveys, team barometers, customer feedback) Set team goals and hold team members accountable for consistent adherence (e.g., time management, technical knowledge, communication, compliance, use of technology) Maintains visibility into individual call planning for direct reports Virtual Excellence / Customer Experience / Pfizer Connect Leadership Works with Pfizer Connect National Business Director and peers to continuously improve performance and execution of promotional skills, product knowledge, and capabilities needed for individuals and teams Uses metrics to continuously monitor and improve the customer experience provided by representatives on his/her team while sharing best practices and learnings with other Pfizer Connect Leaders Builds a diverse, capable pipeline of talent for future Health & Science Sales roles in the BUs Able to expertly operate digital and virtual tools / platforms and trains the team to master all available digital / virtual content Demonstrates advanced virtual communication skills (e.g., empathy, listening, asking probing questions) Models systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups) Demonstrates remote collaboration skills to seamlessly connect with other BU CFCs and uses digital tools (e.g., digital triage app) Leverages insights and time management from new analytics tools (e.g., Fit-for-Role Profile) Basic Qualifications Bachelor's Degree required 10+ years of experience required; less with advanced degree At least 3-5 years spent in a position with demonstrated leadership across peer and customer groups. 2+ years of experience in a business or professional setting utilizing computers, software or applications for day-to-day business processes Strong organizational and analytical skills and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications This position may require travel as needed to develop internal and external relationships. Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Preferred Qualifications MBA or relevant graduate degree preferred Previous pharmaceutical, biotech, or medical marketing/sales experience preferred Demonstrated experience in the buy and bill space Past history of coaching direct reports on contract/pricing promotion in the buy and bill space is preferred Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred 2+ years of prior experience with virtual selling strongly preferred Prior management experience including developing, coaching and managing for performance Prior experience with contracting permissions and guidelines Demonstrated experience facilitating meetings or small group events NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Some domestic travel may be required Other Job Details: Last Date to Apply for Job: September 23, 2021 Eligible for Relocation Package Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age..... click apply for full job details
Velociti, a global provider of deployment services, is currently seeking a full-time Scheduling Coordinator to support our installation services division. Scheduling Coordinator JOB RESPONSIBILITIES Schedule and Manage day to day responsibilities/activities of field technicians. Communicate daily to Customer Service Representatives, Project Managers & fellow account team members. Plan, execute, and finalize schedules according to strict deadlines and within budget. Interface with customer/clients on a regular basis, providing project status and problem resolution. Provide technical guidance and direction for field technicians. Maintain appropriate levels of communication with the customer to insure that the customer is well-informed before, during and after service engagements. Insure that services are provided in the time frame promised to the customer, and that the quality and completeness of work performed meets or exceeds the expectations of the customer. Assist Account Team with billing for time & materials services and service agreements. Accurate completion, timely submittal and archival of required service documentation. This includes Velogic data accuracy, Customer Acceptance Forms and weekly billing. Scheduling Coordinator BASIC QUALIFICATIONS Candidates must have a valid driver's license and be able to work various shifts when needed. Candidates must demonstrate basic scheduling coordinator experience, have strong verbal and written communication skills, the ability to work well with team members, and provide quality customer service. Working knowledge of Microsoft Office. Scheduling Coordinator PREFERRED QUALIFICATIONS Post-Secondary Education degree. 2+ years in of prior work experience in customer support and/or scheduling services. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Velociti has implemented an affirmative action plan to ensure equal employment opportunities for females, minorities, individuals with disabilities, and qualified targeted veterans. We make reasonable accommodation for individuals with disabilities to apply for employment. Contact ONLY if you wish to request an accommodation. Resumes sent to this address will not be accepted. Applicants MUST apply online to be considered for posted positions. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. if hired. EEO/AA M/F/D/V PM20 PI
09/02/2021
Full time
Velociti, a global provider of deployment services, is currently seeking a full-time Scheduling Coordinator to support our installation services division. Scheduling Coordinator JOB RESPONSIBILITIES Schedule and Manage day to day responsibilities/activities of field technicians. Communicate daily to Customer Service Representatives, Project Managers & fellow account team members. Plan, execute, and finalize schedules according to strict deadlines and within budget. Interface with customer/clients on a regular basis, providing project status and problem resolution. Provide technical guidance and direction for field technicians. Maintain appropriate levels of communication with the customer to insure that the customer is well-informed before, during and after service engagements. Insure that services are provided in the time frame promised to the customer, and that the quality and completeness of work performed meets or exceeds the expectations of the customer. Assist Account Team with billing for time & materials services and service agreements. Accurate completion, timely submittal and archival of required service documentation. This includes Velogic data accuracy, Customer Acceptance Forms and weekly billing. Scheduling Coordinator BASIC QUALIFICATIONS Candidates must have a valid driver's license and be able to work various shifts when needed. Candidates must demonstrate basic scheduling coordinator experience, have strong verbal and written communication skills, the ability to work well with team members, and provide quality customer service. Working knowledge of Microsoft Office. Scheduling Coordinator PREFERRED QUALIFICATIONS Post-Secondary Education degree. 2+ years in of prior work experience in customer support and/or scheduling services. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Velociti has implemented an affirmative action plan to ensure equal employment opportunities for females, minorities, individuals with disabilities, and qualified targeted veterans. We make reasonable accommodation for individuals with disabilities to apply for employment. Contact ONLY if you wish to request an accommodation. Resumes sent to this address will not be accepted. Applicants MUST apply online to be considered for posted positions. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. if hired. EEO/AA M/F/D/V PM20 PI
Company Overview: At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit or follow us on Twitter , LinkedIn , Facebook and Instagram . Position Summary: The Area Administrative Manager leads the effective development and execution of the Area support plan, human capital strategy and inventory. The AAM is accountable for developing action and contingency plans to meet or exceed his/her Area targets. The AAM is also responsible for developing Area strategies for accelerating growth through customer loyalty and employee engagement, market penetration and share gain. He/she must be adept at establishing a compelling vision and building engagement and alignment through strong people leadership, including exceptional talent development (effective coaching and feedback), and effective communication and collaboration. Duties and Responsibilities: Leadership Leads area support team by providing clarity of vision and expectations; role modeling effective coaching and performance feedback, prioritizing resources; facilitating alignment of the team and partners Develops and executes a strong talent management plan including talent assessment, selection, empowerment, coaching, motivation and retention of top talent; builds and develops succession plans and pipeline of talent Cultivate employee engagement and positive employee relations environment through robust and regular employee communications, performance feedback, reward and recognition culture, and focused employee development. Collaborate directly with Residential, Small Business, Operations, Marketing and Human Resources to execute on the overall Business Plan Employs a diverse and creative communications framework to align employees and generate understanding and commitment to achieving the business plan Promotes inclusion amongst the team by role modeling and supporting business diversity objectives Drives speed and accountability of plans through effective engagement Operations Management Manages operational excellence and efficiency through process improvement, effective analytics, and strong financial planning while fostering a culture that demonstrates ADT's commitment to employee, community and our mission of creating customers for life Executes and manages budgets including area level P&Ls; provides regular reporting and communication to key stakeholders regarding the health of the market and ADT's business performance; when appropriate provide a mitigation strategy for any projected short falls Drives customer obsession by enabling flawless execution in customer experience both internal and external, improving Customer Obsession Index scores. Ensures compliance and the highest ethical standards in all processes. Champions EHS&W strategies and programs to meet our near and long term safety goals Ensures strong commitment and collaboration to executing service level agreements Implements corporate-wide initiatives to drive customer experience, process improvements, efficiencies, culture and talent initiatives to advance the business Accountable for delivering Customer Obsession index targets and Attrition targets for his/her area.
08/30/2021
Full time
Company Overview: At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit or follow us on Twitter , LinkedIn , Facebook and Instagram . Position Summary: The Area Administrative Manager leads the effective development and execution of the Area support plan, human capital strategy and inventory. The AAM is accountable for developing action and contingency plans to meet or exceed his/her Area targets. The AAM is also responsible for developing Area strategies for accelerating growth through customer loyalty and employee engagement, market penetration and share gain. He/she must be adept at establishing a compelling vision and building engagement and alignment through strong people leadership, including exceptional talent development (effective coaching and feedback), and effective communication and collaboration. Duties and Responsibilities: Leadership Leads area support team by providing clarity of vision and expectations; role modeling effective coaching and performance feedback, prioritizing resources; facilitating alignment of the team and partners Develops and executes a strong talent management plan including talent assessment, selection, empowerment, coaching, motivation and retention of top talent; builds and develops succession plans and pipeline of talent Cultivate employee engagement and positive employee relations environment through robust and regular employee communications, performance feedback, reward and recognition culture, and focused employee development. Collaborate directly with Residential, Small Business, Operations, Marketing and Human Resources to execute on the overall Business Plan Employs a diverse and creative communications framework to align employees and generate understanding and commitment to achieving the business plan Promotes inclusion amongst the team by role modeling and supporting business diversity objectives Drives speed and accountability of plans through effective engagement Operations Management Manages operational excellence and efficiency through process improvement, effective analytics, and strong financial planning while fostering a culture that demonstrates ADT's commitment to employee, community and our mission of creating customers for life Executes and manages budgets including area level P&Ls; provides regular reporting and communication to key stakeholders regarding the health of the market and ADT's business performance; when appropriate provide a mitigation strategy for any projected short falls Drives customer obsession by enabling flawless execution in customer experience both internal and external, improving Customer Obsession Index scores. Ensures compliance and the highest ethical standards in all processes. Champions EHS&W strategies and programs to meet our near and long term safety goals Ensures strong commitment and collaboration to executing service level agreements Implements corporate-wide initiatives to drive customer experience, process improvements, efficiencies, culture and talent initiatives to advance the business Accountable for delivering Customer Obsession index targets and Attrition targets for his/her area.