Quality Manager MA

The Quality Manager will define, implement, and direct the quality management system for the plant. Responsible for overall quality of all product made. Responsible for minimizing scrap (COPQ), quality issues, and customer complaints. Develop, launch, refine, and insure adherence to the QMS (Quality Management System) that aligns with division QMS. With engineering teams, develop, train, and enforce production testing and measurement, in accordance with QMS Support development of quality procedures and work instructions, ensure deployment, training, and compliance. Work with plant teams, especially engineering, production staff, and materials to prevent and correct issues Facilitate and direct corrective action techniques in response to negative quality trends, yield, scrap, or customer concerns/QNs.Facilitate robust root cause analysis Provide formal written response to customer concerns or material rejections that address containment, root cause, and corrective actions (e.g., 8Ds). Support statistical analysis for the qualification of new products, changes, new equipment, etc. including formal reporting to customers. Coach, mentor and develop assigned staff Manage achievement and compliance to standards (such as ISO9000); conduct internal audits and prepare team for external audits. Monitor pertinent quality metrics for the plant, highlight and report performance For new product development, support the development of FMEA's, Qualification Plans, Control Plans, inspection methods, sampling, etc.