Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Defense, Space, and Security (BDS) Sapphire is looking for a dynamic Enterprise Resource Planning Integrated Product Team Senior Manager to join the team in Berkeley, MO; Arlington, VA; El Segundo, CA; Houston, TX; Huntington Beach, CA; Huntsville, AL; Mesa, AZ; Oklahoma City, OK; San Antonio, TX; Ridley Park, PA; Plano, TX; Seal Beach, CA; or Seattle, WA. Information Digital Technology & Security (IDT&S) supports more than 100 product teams, as they enable Boeing business partner leaders to deliver our products and services to our customers. From building a better digital experience, to designing faster and more accurate manufacturing analytics, our products touch every aspect of our business. BDS is modernizing its foundational product lifecycle management (PLM), manufacturing operations management (MOM), and enterprise resources planning (ERP) systems; enhancing its data strategies; and improving the alignment of its execution processes via a program called Sapphire that is a joint effort between BDS and IDT&S. Position Responsibilities: Integrate teams of functional process experts and collaborate with the IDT&S Enterprise Business Systems Product Division Design and create process optimized Enterprise Resource Planning (ERP) solutions that ensure functional processes are captured, modeled, and transformed Ensure end-to-end business process accuracy making use of the ERP best practices Coordinate cross-functional business unit functions to reengineer business processes and align data strategies, ensuring that the new ERP system effectively supports organizational goals and enhances operational efficiency Basic Qualifications (Required Skills/Experience): 10+ years of experience in program or project management 10+ years of experience leading a cross-functional team 5+ years of experience within information technology 5+ years of experience working with Enterprise Resource Planning (ERP) Systems Capable of traveling 25% of the time Preferred Qualifications (Desired Skills/Experience): Bachelor's Degree or higher Active Top Secret Security Clearance Relevant certifications in project or program management Excellent communication, analytical, and problem-solving skills Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $147,050 - $228,850 Applications for this position will be accepted until Sept. 15, 2025 Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Top Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
09/08/2025
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Defense, Space, and Security (BDS) Sapphire is looking for a dynamic Enterprise Resource Planning Integrated Product Team Senior Manager to join the team in Berkeley, MO; Arlington, VA; El Segundo, CA; Houston, TX; Huntington Beach, CA; Huntsville, AL; Mesa, AZ; Oklahoma City, OK; San Antonio, TX; Ridley Park, PA; Plano, TX; Seal Beach, CA; or Seattle, WA. Information Digital Technology & Security (IDT&S) supports more than 100 product teams, as they enable Boeing business partner leaders to deliver our products and services to our customers. From building a better digital experience, to designing faster and more accurate manufacturing analytics, our products touch every aspect of our business. BDS is modernizing its foundational product lifecycle management (PLM), manufacturing operations management (MOM), and enterprise resources planning (ERP) systems; enhancing its data strategies; and improving the alignment of its execution processes via a program called Sapphire that is a joint effort between BDS and IDT&S. Position Responsibilities: Integrate teams of functional process experts and collaborate with the IDT&S Enterprise Business Systems Product Division Design and create process optimized Enterprise Resource Planning (ERP) solutions that ensure functional processes are captured, modeled, and transformed Ensure end-to-end business process accuracy making use of the ERP best practices Coordinate cross-functional business unit functions to reengineer business processes and align data strategies, ensuring that the new ERP system effectively supports organizational goals and enhances operational efficiency Basic Qualifications (Required Skills/Experience): 10+ years of experience in program or project management 10+ years of experience leading a cross-functional team 5+ years of experience within information technology 5+ years of experience working with Enterprise Resource Planning (ERP) Systems Capable of traveling 25% of the time Preferred Qualifications (Desired Skills/Experience): Bachelor's Degree or higher Active Top Secret Security Clearance Relevant certifications in project or program management Excellent communication, analytical, and problem-solving skills Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $147,050 - $228,850 Applications for this position will be accepted until Sept. 15, 2025 Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Top Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Financial Institution Distribution - Retirement Products (Executive), you'll be responsible for the vision and execution of Life Company's external distribution strategy for retirement products, with a focus on annuities. Has end-to-end responsibility to develop, maintain, and enhance relationships with existing and future institutional distribution partners. Promotes revenue growth through frequent executive-level client interactions focused on solutions regarding USAA member strategy and new product development. Acts as the USAA representative to top-level executive leadership from large and complex Financial Services/Sub-Advisory organizations to build and provide comprehensive relationship management to clients. Engages with industry organizations to establish and maintain USAA's industry presence. Accountable for managing suppliers delivering operational, technology, service, and field sales support to deliver products and services within prescribed business requirements. Partners collaboratively with internal Enterprise partners (e.g., product management, marketing, finance, IT) to coordinate all sales and support services for client accounts. Ensures general management of competing priorities to include member, employee and financial outcomes while balancing continuous improvement and innovation. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is available for this position. What you'll do: Responsible for the vision and strategy for growing USAA Life Company's distribution with external financial intermediaries with the goal of delivering integrated sales and service-related experiences that engage members across all interaction channels. Drives the achievement of USAA's strategic objectives and execution to grow sales and market share on distributor's platforms to include product design to deepen product offerings, optimize member experiences, increase industry market share, and maximize member retention, satisfaction, and P&L. Proactively identifies emerging market trends and leverages insights into actionable business recommendations to Life Company general managers, to include prioritization. Develops and nurtures relationships with external institutional distributors' product gatekeepers, sales force, operations teams, and other key stakeholders. Oversees all required distributor and supplier due diligence, program deployment, and onboarding for new and existing firms. Accountable for the oversight of business requirements and controls over execution between USAA, external technology providers, third-party administrators, service, sales providers, and internal affiliates for existing and new products to include, new business acquisition, field sales and service support, distributor agent training, account servicing processes, commission payment processing, data integrity and delivery. Provides executive oversight of all aspects of program and project management, business case analysis, budgeting, resource requirements, and internal approvals to manage sales and operational controls of strategic accounts to ensure appropriate adherence to risk and compliance. Maintains knowledge of industry trends and each distributor including sales, products, sales penetration, and strategic initiatives, to expand and deepen relationships. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, supplier operational and technology services and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive experience in business development or business relationship management developing strategies, managing major initiatives, and delivering results within a complex matrix environment required. 6 years of people leadership experience in building, managing and/or developing high-performing teams is required. Experience in prospecting and closing institutional distribution relationships, leading the selection and management of sales, marketing, training, licensing, new business, service, money movement technology suppliers to operate the business. Demonstrated ability to lead business relationship management and product development. Prior experience leading a P&L and operating within best interest rule, state insurance regulatory licensing, approval, and regulatory requirements. Demonstrated experience as a cost-conscious innovator who focuses on operational efficiency and an investment-driven approach to drive cost-saving innovations, gaining a competitive edge in the marketplace. Experience collaborating with executive leadership and stakeholders, influencing decisions, and managing work to achieve strategic goals required. Senior executive-level business acumen in the areas of business operations, industry practices and emerging trends required. What sets you apart: Annuity product experience Product Management experience within Retirement Products Executive level experience in the areas of Property and casualty, life insurance or financial services industry CFP certification The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation Range: The salary range for this position is: $195,230 - $351,410. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/08/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Financial Institution Distribution - Retirement Products (Executive), you'll be responsible for the vision and execution of Life Company's external distribution strategy for retirement products, with a focus on annuities. Has end-to-end responsibility to develop, maintain, and enhance relationships with existing and future institutional distribution partners. Promotes revenue growth through frequent executive-level client interactions focused on solutions regarding USAA member strategy and new product development. Acts as the USAA representative to top-level executive leadership from large and complex Financial Services/Sub-Advisory organizations to build and provide comprehensive relationship management to clients. Engages with industry organizations to establish and maintain USAA's industry presence. Accountable for managing suppliers delivering operational, technology, service, and field sales support to deliver products and services within prescribed business requirements. Partners collaboratively with internal Enterprise partners (e.g., product management, marketing, finance, IT) to coordinate all sales and support services for client accounts. Ensures general management of competing priorities to include member, employee and financial outcomes while balancing continuous improvement and innovation. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is available for this position. What you'll do: Responsible for the vision and strategy for growing USAA Life Company's distribution with external financial intermediaries with the goal of delivering integrated sales and service-related experiences that engage members across all interaction channels. Drives the achievement of USAA's strategic objectives and execution to grow sales and market share on distributor's platforms to include product design to deepen product offerings, optimize member experiences, increase industry market share, and maximize member retention, satisfaction, and P&L. Proactively identifies emerging market trends and leverages insights into actionable business recommendations to Life Company general managers, to include prioritization. Develops and nurtures relationships with external institutional distributors' product gatekeepers, sales force, operations teams, and other key stakeholders. Oversees all required distributor and supplier due diligence, program deployment, and onboarding for new and existing firms. Accountable for the oversight of business requirements and controls over execution between USAA, external technology providers, third-party administrators, service, sales providers, and internal affiliates for existing and new products to include, new business acquisition, field sales and service support, distributor agent training, account servicing processes, commission payment processing, data integrity and delivery. Provides executive oversight of all aspects of program and project management, business case analysis, budgeting, resource requirements, and internal approvals to manage sales and operational controls of strategic accounts to ensure appropriate adherence to risk and compliance. Maintains knowledge of industry trends and each distributor including sales, products, sales penetration, and strategic initiatives, to expand and deepen relationships. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, supplier operational and technology services and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive experience in business development or business relationship management developing strategies, managing major initiatives, and delivering results within a complex matrix environment required. 6 years of people leadership experience in building, managing and/or developing high-performing teams is required. Experience in prospecting and closing institutional distribution relationships, leading the selection and management of sales, marketing, training, licensing, new business, service, money movement technology suppliers to operate the business. Demonstrated ability to lead business relationship management and product development. Prior experience leading a P&L and operating within best interest rule, state insurance regulatory licensing, approval, and regulatory requirements. Demonstrated experience as a cost-conscious innovator who focuses on operational efficiency and an investment-driven approach to drive cost-saving innovations, gaining a competitive edge in the marketplace. Experience collaborating with executive leadership and stakeholders, influencing decisions, and managing work to achieve strategic goals required. Senior executive-level business acumen in the areas of business operations, industry practices and emerging trends required. What sets you apart: Annuity product experience Product Management experience within Retirement Products Executive level experience in the areas of Property and casualty, life insurance or financial services industry CFP certification The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation Range: The salary range for this position is: $195,230 - $351,410. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Who We Are Gilchrist & Soames, a division of Guest Worldwide, is a global personal care manufacturer that combines its industry leading hotel amenity manufacturing capabilities with a passion for pure and innovative bath products. We have an unwavering commitment to excellence, environmental stewardship and clean, skin-friendly formulations. For more information, visit . About Guest Worldwide Guest Worldwide, a Sysco company, is a leading global manufacturer and distributor to the Travel and Leisure industry, providing hospitality products for more than 40 years to over 25,000 well-known hotel chains and independent properties in over 100 countries. Recently achieving 1 billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Manufacturing, distribution, and purchasing resources are strategically located in the United States, Canada, Europe, Asia, and the Middle East, ensuring superior product selection and availability, as well as quick and efficient response to meet virtually every need. Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 50-billion-dollar industry leading global food and beverage distribution company, employing hundreds of thousands of employees worldwide and home to the 13th largest sales organization in the world. This role is instrumental in driving standardized processes, embedding ISO and GMP-compliant systems, managing change, and building a high-performing quality culture across the organization. JOB SUMMARY This role is instrumental in driving standardized processes, embedding ISO and GMP-compliant systems, managing change, and building a high-performing quality culture across the organization. POSITION PURPOSE: The Director of Global Quality Assurance & Quality Control leads the quality function across vertically integrated operations and global network of contract manufacturers. This leader is responsible for shaping and executing a robust Quality Management System (QMS) that ensures product excellence, customer satisfaction, regulatory compliance, and business continuity across the entire supply chain-from development through delivery. Global Quality Strategy & Leadership Define and execute a unified global quality vision and roadmap aligned with company growth objectives and regulatory landscapes. Lead the design, development, and implementation of global quality assurance and control programs-including product specifications, testing protocols, and compliance frameworks for both in-house and third-party operations. Lead a team of managers, Engineers & microbiologist. Champion quality culture across the enterprise; drive adoption of best practices, ISO standards, and continuous improvement methodologies across all functions. Partner, collaborate with Teams in APAC and EMEA regions for contract manufacturer strategy and Quality Performance Quality Management Systems (QMS) Oversee the development and continuous improvement of an integrated QMS that meets ISO 22716 (Cosmetic GMP), FDA, EPA, and international regulatory standards. Govern documentation systems, CAPA processes, risk management programs, change controls, and audit readiness frameworks. Lead internal and external audit programs and ensure readiness for regulatory inspections globally. Supplier & Contract Manufacturing Oversight Establish and manage global supplier qualification and compliance programs, including quality agreements, audits, and ongoing monitoring. Partner with Procurement and R&D to ensure supplier performance, adherence to specifications, and proactive risk mitigation. Collaborate with contract manufacturers across multiple geographies to deploy quality standards, training, and inspection protocols. Customer Experience & Compliance Lead the global customer complaint and feedback program, leveraging insights for corrective actions and product enhancement. Ensure all products meet or exceed safety, quality, labeling, and regulatory requirements in domestic and international markets. Stay current on global regulatory trends; assess potential impact and ensure timely alignment with internal policies and systems. Change Management & People Development Drive the cultural and organizational transformation required to elevate quality mindset across the business. Lead, coach, and develop a high-performing global quality team, with clear succession planning and talent development. Serve as a trusted advisor to executive leadership on all matters related to product integrity, compliance, and risk. Performance & Continuous Improvement • Define and track global Quality KPIs and scorecards. Analyze trends, identify gaps, and initiate corrective/preventive actions. • Lead cross-functional quality improvement initiatives using Lean, Six Sigma, or other structured methodologies. • Leverage digital tools and automation to enhance visibility, efficiency, and predictive quality control. Degrees/Certificates Bachelor's degree in the area of relevant studies such as Engineering, Quality Management, Operations, R&D or Business. Experience Years and type of experience 15+ years of progressive leadership in Quality Assurance/Quality Control within consumer products, cosmetics, personal care, or pharmaceutical industries. Demonstrated success in managing global quality systems and supplier quality programs. Experience in regulated environments (e.g., FDA, EPA, ISO) and in leading organizational change. SKILLS Strong leadership skills, including the ability to mentor and develop individuals and teams. Able to engage and lead team discussions and meetings. Understands team dynamics and works well within a team structure. Collaborative management style and strategic team player. Delegates responsibilities effectively. Recognizes and acknowledges the value others bring to the organization. Excellent communication (written and verbal), interpersonal and professional interactive skills. Ability to effectively present information and respond to questions from customers, management and inter-department staff. Capable of working with others in a proactive and constructive manner. Well-developed strategic planning, business and financial management skills (i.e., pricing, forecasting, budget planning, etc.). Understanding Sysco's key business metrics and systems - preferred. Strong analytical and technology skills in productivity, performance, and other related data. Extensive knowledge and understanding of P&L and key components to drive and sustain positive financial results. Strong presentation and negotiation skills. Fact-based decision-making style and the type of senior executive who comes to the table with a pragmatic view of the marketplace and the opportunities within it, but who also recommends solutions at both a strategic and functional level. A mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities, as necessary. Able to manage large, complex projects. Uses time effectively. Familiarity with Forecasting and Demand Planning and Data Mining applications. Customer Service - Responds promptly to customer needs. Solicits customer feedback to improve service. Responds promptly to requests for service and assistance as needed. Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions. Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments. Proficient use of MS Office (Word, Excel, PowerPoint, Access and Outlook). PHYSICAL DEMANDS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse and other office/manufacturing equipment, telephone to talk and hear, and stoop, kneel, crouch, crawl and balance. The employee is frequently required to reach with hands and arms and may lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth vision and ability to adjust focus. While this position will primarily work in an office environment, travel is regularly required to visit other office locations, Distribution Centers, customer meetings, company events, staff meetings, training sessions, and/or industry or vendor trade shows. A valid passport is required for international travel. May be required to utilize personal vehicle for business travel that may result in long periods of sitting . click apply for full job details
09/01/2025
Full time
Who We Are Gilchrist & Soames, a division of Guest Worldwide, is a global personal care manufacturer that combines its industry leading hotel amenity manufacturing capabilities with a passion for pure and innovative bath products. We have an unwavering commitment to excellence, environmental stewardship and clean, skin-friendly formulations. For more information, visit . About Guest Worldwide Guest Worldwide, a Sysco company, is a leading global manufacturer and distributor to the Travel and Leisure industry, providing hospitality products for more than 40 years to over 25,000 well-known hotel chains and independent properties in over 100 countries. Recently achieving 1 billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Manufacturing, distribution, and purchasing resources are strategically located in the United States, Canada, Europe, Asia, and the Middle East, ensuring superior product selection and availability, as well as quick and efficient response to meet virtually every need. Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 50-billion-dollar industry leading global food and beverage distribution company, employing hundreds of thousands of employees worldwide and home to the 13th largest sales organization in the world. This role is instrumental in driving standardized processes, embedding ISO and GMP-compliant systems, managing change, and building a high-performing quality culture across the organization. JOB SUMMARY This role is instrumental in driving standardized processes, embedding ISO and GMP-compliant systems, managing change, and building a high-performing quality culture across the organization. POSITION PURPOSE: The Director of Global Quality Assurance & Quality Control leads the quality function across vertically integrated operations and global network of contract manufacturers. This leader is responsible for shaping and executing a robust Quality Management System (QMS) that ensures product excellence, customer satisfaction, regulatory compliance, and business continuity across the entire supply chain-from development through delivery. Global Quality Strategy & Leadership Define and execute a unified global quality vision and roadmap aligned with company growth objectives and regulatory landscapes. Lead the design, development, and implementation of global quality assurance and control programs-including product specifications, testing protocols, and compliance frameworks for both in-house and third-party operations. Lead a team of managers, Engineers & microbiologist. Champion quality culture across the enterprise; drive adoption of best practices, ISO standards, and continuous improvement methodologies across all functions. Partner, collaborate with Teams in APAC and EMEA regions for contract manufacturer strategy and Quality Performance Quality Management Systems (QMS) Oversee the development and continuous improvement of an integrated QMS that meets ISO 22716 (Cosmetic GMP), FDA, EPA, and international regulatory standards. Govern documentation systems, CAPA processes, risk management programs, change controls, and audit readiness frameworks. Lead internal and external audit programs and ensure readiness for regulatory inspections globally. Supplier & Contract Manufacturing Oversight Establish and manage global supplier qualification and compliance programs, including quality agreements, audits, and ongoing monitoring. Partner with Procurement and R&D to ensure supplier performance, adherence to specifications, and proactive risk mitigation. Collaborate with contract manufacturers across multiple geographies to deploy quality standards, training, and inspection protocols. Customer Experience & Compliance Lead the global customer complaint and feedback program, leveraging insights for corrective actions and product enhancement. Ensure all products meet or exceed safety, quality, labeling, and regulatory requirements in domestic and international markets. Stay current on global regulatory trends; assess potential impact and ensure timely alignment with internal policies and systems. Change Management & People Development Drive the cultural and organizational transformation required to elevate quality mindset across the business. Lead, coach, and develop a high-performing global quality team, with clear succession planning and talent development. Serve as a trusted advisor to executive leadership on all matters related to product integrity, compliance, and risk. Performance & Continuous Improvement • Define and track global Quality KPIs and scorecards. Analyze trends, identify gaps, and initiate corrective/preventive actions. • Lead cross-functional quality improvement initiatives using Lean, Six Sigma, or other structured methodologies. • Leverage digital tools and automation to enhance visibility, efficiency, and predictive quality control. Degrees/Certificates Bachelor's degree in the area of relevant studies such as Engineering, Quality Management, Operations, R&D or Business. Experience Years and type of experience 15+ years of progressive leadership in Quality Assurance/Quality Control within consumer products, cosmetics, personal care, or pharmaceutical industries. Demonstrated success in managing global quality systems and supplier quality programs. Experience in regulated environments (e.g., FDA, EPA, ISO) and in leading organizational change. SKILLS Strong leadership skills, including the ability to mentor and develop individuals and teams. Able to engage and lead team discussions and meetings. Understands team dynamics and works well within a team structure. Collaborative management style and strategic team player. Delegates responsibilities effectively. Recognizes and acknowledges the value others bring to the organization. Excellent communication (written and verbal), interpersonal and professional interactive skills. Ability to effectively present information and respond to questions from customers, management and inter-department staff. Capable of working with others in a proactive and constructive manner. Well-developed strategic planning, business and financial management skills (i.e., pricing, forecasting, budget planning, etc.). Understanding Sysco's key business metrics and systems - preferred. Strong analytical and technology skills in productivity, performance, and other related data. Extensive knowledge and understanding of P&L and key components to drive and sustain positive financial results. Strong presentation and negotiation skills. Fact-based decision-making style and the type of senior executive who comes to the table with a pragmatic view of the marketplace and the opportunities within it, but who also recommends solutions at both a strategic and functional level. A mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities, as necessary. Able to manage large, complex projects. Uses time effectively. Familiarity with Forecasting and Demand Planning and Data Mining applications. Customer Service - Responds promptly to customer needs. Solicits customer feedback to improve service. Responds promptly to requests for service and assistance as needed. Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions. Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments. Proficient use of MS Office (Word, Excel, PowerPoint, Access and Outlook). PHYSICAL DEMANDS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse and other office/manufacturing equipment, telephone to talk and hear, and stoop, kneel, crouch, crawl and balance. The employee is frequently required to reach with hands and arms and may lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth vision and ability to adjust focus. While this position will primarily work in an office environment, travel is regularly required to visit other office locations, Distribution Centers, customer meetings, company events, staff meetings, training sessions, and/or industry or vendor trade shows. A valid passport is required for international travel. May be required to utilize personal vehicle for business travel that may result in long periods of sitting . click apply for full job details
Who We Are Gilchrist & Soames, a division of Guest Worldwide, is a global personal care manufacturer that combines its industry leading hotel amenity manufacturing capabilities with a passion for pure and innovative bath products. We have an unwavering commitment to excellence, environmental stewardship and clean, skin-friendly formulations. For more information, visit . About Guest Worldwide Guest Worldwide, a Sysco company, is a leading global manufacturer and distributor to the Travel and Leisure industry, providing hospitality products for more than 40 years to over 25,000 well-known hotel chains and independent properties in over 100 countries. Recently achieving 1 billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Manufacturing, distribution, and purchasing resources are strategically located in the United States, Canada, Europe, Asia, and the Middle East, ensuring superior product selection and availability, as well as quick and efficient response to meet virtually every need. Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 50-billion-dollar industry leading global food and beverage distribution company, employing hundreds of thousands of employees worldwide and home to the 13th largest sales organization in the world. This role is instrumental in driving standardized processes, embedding ISO and GMP-compliant systems, managing change, and building a high-performing quality culture across the organization. JOB SUMMARY This role is instrumental in driving standardized processes, embedding ISO and GMP-compliant systems, managing change, and building a high-performing quality culture across the organization. POSITION PURPOSE: The Director of Global Quality Assurance & Quality Control leads the quality function across vertically integrated operations and global network of contract manufacturers. This leader is responsible for shaping and executing a robust Quality Management System (QMS) that ensures product excellence, customer satisfaction, regulatory compliance, and business continuity across the entire supply chain-from development through delivery. Global Quality Strategy & Leadership Define and execute a unified global quality vision and roadmap aligned with company growth objectives and regulatory landscapes. Lead the design, development, and implementation of global quality assurance and control programs-including product specifications, testing protocols, and compliance frameworks for both in-house and third-party operations. Lead a team of managers, Engineers & microbiologist. Champion quality culture across the enterprise; drive adoption of best practices, ISO standards, and continuous improvement methodologies across all functions. Partner, collaborate with Teams in APAC and EMEA regions for contract manufacturer strategy and Quality Performance Quality Management Systems (QMS) Oversee the development and continuous improvement of an integrated QMS that meets ISO 22716 (Cosmetic GMP), FDA, EPA, and international regulatory standards. Govern documentation systems, CAPA processes, risk management programs, change controls, and audit readiness frameworks. Lead internal and external audit programs and ensure readiness for regulatory inspections globally. Supplier & Contract Manufacturing Oversight Establish and manage global supplier qualification and compliance programs, including quality agreements, audits, and ongoing monitoring. Partner with Procurement and R&D to ensure supplier performance, adherence to specifications, and proactive risk mitigation. Collaborate with contract manufacturers across multiple geographies to deploy quality standards, training, and inspection protocols. Customer Experience & Compliance Lead the global customer complaint and feedback program, leveraging insights for corrective actions and product enhancement. Ensure all products meet or exceed safety, quality, labeling, and regulatory requirements in domestic and international markets. Stay current on global regulatory trends; assess potential impact and ensure timely alignment with internal policies and systems. Change Management & People Development Drive the cultural and organizational transformation required to elevate quality mindset across the business. Lead, coach, and develop a high-performing global quality team, with clear succession planning and talent development. Serve as a trusted advisor to executive leadership on all matters related to product integrity, compliance, and risk. Performance & Continuous Improvement • Define and track global Quality KPIs and scorecards. Analyze trends, identify gaps, and initiate corrective/preventive actions. • Lead cross-functional quality improvement initiatives using Lean, Six Sigma, or other structured methodologies. • Leverage digital tools and automation to enhance visibility, efficiency, and predictive quality control. Degrees/Certificates Bachelor's degree in the area of relevant studies such as Engineering, Quality Management, Operations, R&D or Business. Experience Years and type of experience 15+ years of progressive leadership in Quality Assurance/Quality Control within consumer products, cosmetics, personal care, or pharmaceutical industries. Demonstrated success in managing global quality systems and supplier quality programs. Experience in regulated environments (e.g., FDA, EPA, ISO) and in leading organizational change. SKILLS Strong leadership skills, including the ability to mentor and develop individuals and teams. Able to engage and lead team discussions and meetings. Understands team dynamics and works well within a team structure. Collaborative management style and strategic team player. Delegates responsibilities effectively. Recognizes and acknowledges the value others bring to the organization. Excellent communication (written and verbal), interpersonal and professional interactive skills. Ability to effectively present information and respond to questions from customers, management and inter-department staff. Capable of working with others in a proactive and constructive manner. Well-developed strategic planning, business and financial management skills (i.e., pricing, forecasting, budget planning, etc.). Understanding Sysco's key business metrics and systems - preferred. Strong analytical and technology skills in productivity, performance, and other related data. Extensive knowledge and understanding of P&L and key components to drive and sustain positive financial results. Strong presentation and negotiation skills. Fact-based decision-making style and the type of senior executive who comes to the table with a pragmatic view of the marketplace and the opportunities within it, but who also recommends solutions at both a strategic and functional level. A mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities, as necessary. Able to manage large, complex projects. Uses time effectively. Familiarity with Forecasting and Demand Planning and Data Mining applications. Customer Service - Responds promptly to customer needs. Solicits customer feedback to improve service. Responds promptly to requests for service and assistance as needed. Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions. Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments. Proficient use of MS Office (Word, Excel, PowerPoint, Access and Outlook). PHYSICAL DEMANDS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse and other office/manufacturing equipment, telephone to talk and hear, and stoop, kneel, crouch, crawl and balance. The employee is frequently required to reach with hands and arms and may lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth vision and ability to adjust focus. While this position will primarily work in an office environment, travel is regularly required to visit other office locations, Distribution Centers, customer meetings, company events, staff meetings, training sessions, and/or industry or vendor trade shows. A valid passport is required for international travel. May be required to utilize personal vehicle for business travel that may result in long periods of sitting . click apply for full job details
09/01/2025
Full time
Who We Are Gilchrist & Soames, a division of Guest Worldwide, is a global personal care manufacturer that combines its industry leading hotel amenity manufacturing capabilities with a passion for pure and innovative bath products. We have an unwavering commitment to excellence, environmental stewardship and clean, skin-friendly formulations. For more information, visit . About Guest Worldwide Guest Worldwide, a Sysco company, is a leading global manufacturer and distributor to the Travel and Leisure industry, providing hospitality products for more than 40 years to over 25,000 well-known hotel chains and independent properties in over 100 countries. Recently achieving 1 billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Manufacturing, distribution, and purchasing resources are strategically located in the United States, Canada, Europe, Asia, and the Middle East, ensuring superior product selection and availability, as well as quick and efficient response to meet virtually every need. Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 50-billion-dollar industry leading global food and beverage distribution company, employing hundreds of thousands of employees worldwide and home to the 13th largest sales organization in the world. This role is instrumental in driving standardized processes, embedding ISO and GMP-compliant systems, managing change, and building a high-performing quality culture across the organization. JOB SUMMARY This role is instrumental in driving standardized processes, embedding ISO and GMP-compliant systems, managing change, and building a high-performing quality culture across the organization. POSITION PURPOSE: The Director of Global Quality Assurance & Quality Control leads the quality function across vertically integrated operations and global network of contract manufacturers. This leader is responsible for shaping and executing a robust Quality Management System (QMS) that ensures product excellence, customer satisfaction, regulatory compliance, and business continuity across the entire supply chain-from development through delivery. Global Quality Strategy & Leadership Define and execute a unified global quality vision and roadmap aligned with company growth objectives and regulatory landscapes. Lead the design, development, and implementation of global quality assurance and control programs-including product specifications, testing protocols, and compliance frameworks for both in-house and third-party operations. Lead a team of managers, Engineers & microbiologist. Champion quality culture across the enterprise; drive adoption of best practices, ISO standards, and continuous improvement methodologies across all functions. Partner, collaborate with Teams in APAC and EMEA regions for contract manufacturer strategy and Quality Performance Quality Management Systems (QMS) Oversee the development and continuous improvement of an integrated QMS that meets ISO 22716 (Cosmetic GMP), FDA, EPA, and international regulatory standards. Govern documentation systems, CAPA processes, risk management programs, change controls, and audit readiness frameworks. Lead internal and external audit programs and ensure readiness for regulatory inspections globally. Supplier & Contract Manufacturing Oversight Establish and manage global supplier qualification and compliance programs, including quality agreements, audits, and ongoing monitoring. Partner with Procurement and R&D to ensure supplier performance, adherence to specifications, and proactive risk mitigation. Collaborate with contract manufacturers across multiple geographies to deploy quality standards, training, and inspection protocols. Customer Experience & Compliance Lead the global customer complaint and feedback program, leveraging insights for corrective actions and product enhancement. Ensure all products meet or exceed safety, quality, labeling, and regulatory requirements in domestic and international markets. Stay current on global regulatory trends; assess potential impact and ensure timely alignment with internal policies and systems. Change Management & People Development Drive the cultural and organizational transformation required to elevate quality mindset across the business. Lead, coach, and develop a high-performing global quality team, with clear succession planning and talent development. Serve as a trusted advisor to executive leadership on all matters related to product integrity, compliance, and risk. Performance & Continuous Improvement • Define and track global Quality KPIs and scorecards. Analyze trends, identify gaps, and initiate corrective/preventive actions. • Lead cross-functional quality improvement initiatives using Lean, Six Sigma, or other structured methodologies. • Leverage digital tools and automation to enhance visibility, efficiency, and predictive quality control. Degrees/Certificates Bachelor's degree in the area of relevant studies such as Engineering, Quality Management, Operations, R&D or Business. Experience Years and type of experience 15+ years of progressive leadership in Quality Assurance/Quality Control within consumer products, cosmetics, personal care, or pharmaceutical industries. Demonstrated success in managing global quality systems and supplier quality programs. Experience in regulated environments (e.g., FDA, EPA, ISO) and in leading organizational change. SKILLS Strong leadership skills, including the ability to mentor and develop individuals and teams. Able to engage and lead team discussions and meetings. Understands team dynamics and works well within a team structure. Collaborative management style and strategic team player. Delegates responsibilities effectively. Recognizes and acknowledges the value others bring to the organization. Excellent communication (written and verbal), interpersonal and professional interactive skills. Ability to effectively present information and respond to questions from customers, management and inter-department staff. Capable of working with others in a proactive and constructive manner. Well-developed strategic planning, business and financial management skills (i.e., pricing, forecasting, budget planning, etc.). Understanding Sysco's key business metrics and systems - preferred. Strong analytical and technology skills in productivity, performance, and other related data. Extensive knowledge and understanding of P&L and key components to drive and sustain positive financial results. Strong presentation and negotiation skills. Fact-based decision-making style and the type of senior executive who comes to the table with a pragmatic view of the marketplace and the opportunities within it, but who also recommends solutions at both a strategic and functional level. A mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities, as necessary. Able to manage large, complex projects. Uses time effectively. Familiarity with Forecasting and Demand Planning and Data Mining applications. Customer Service - Responds promptly to customer needs. Solicits customer feedback to improve service. Responds promptly to requests for service and assistance as needed. Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions. Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments. Proficient use of MS Office (Word, Excel, PowerPoint, Access and Outlook). PHYSICAL DEMANDS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse and other office/manufacturing equipment, telephone to talk and hear, and stoop, kneel, crouch, crawl and balance. The employee is frequently required to reach with hands and arms and may lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth vision and ability to adjust focus. While this position will primarily work in an office environment, travel is regularly required to visit other office locations, Distribution Centers, customer meetings, company events, staff meetings, training sessions, and/or industry or vendor trade shows. A valid passport is required for international travel. May be required to utilize personal vehicle for business travel that may result in long periods of sitting . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Financial Institution Distribution - Retirement Products (Executive), you'll be responsible for the vision and execution of Life Company's external distribution strategy for retirement products, with a focus on annuities. Has end-to-end responsibility to develop, maintain, and enhance relationships with existing and future institutional distribution partners. Promotes revenue growth through frequent executive-level client interactions focused on solutions regarding USAA member strategy and new product development. Acts as the USAA representative to top-level executive leadership from large and complex Financial Services/Sub-Advisory organizations to build and provide comprehensive relationship management to clients. Engages with industry organizations to establish and maintain USAA's industry presence. Accountable for managing suppliers delivering operational, technology, service, and field sales support to deliver products and services within prescribed business requirements. Partners collaboratively with internal Enterprise partners (e.g., product management, marketing, finance, IT) to coordinate all sales and support services for client accounts. Ensures general management of competing priorities to include member, employee and financial outcomes while balancing continuous improvement and innovation. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is available for this position. What you'll do: Responsible for the vision and strategy for growing USAA Life Company's distribution with external financial intermediaries with the goal of delivering integrated sales and service-related experiences that engage members across all interaction channels. Drives the achievement of USAA's strategic objectives and execution to grow sales and market share on distributor's platforms to include product design to deepen product offerings, optimize member experiences, increase industry market share, and maximize member retention, satisfaction, and P&L. Proactively identifies emerging market trends and leverages insights into actionable business recommendations to Life Company general managers, to include prioritization. Develops and nurtures relationships with external institutional distributors' product gatekeepers, sales force, operations teams, and other key stakeholders. Oversees all required distributor and supplier due diligence, program deployment, and onboarding for new and existing firms. Accountable for the oversight of business requirements and controls over execution between USAA, external technology providers, third-party administrators, service, sales providers, and internal affiliates for existing and new products to include, new business acquisition, field sales and service support, distributor agent training, account servicing processes, commission payment processing, data integrity and delivery. Provides executive oversight of all aspects of program and project management, business case analysis, budgeting, resource requirements, and internal approvals to manage sales and operational controls of strategic accounts to ensure appropriate adherence to risk and compliance. Maintains knowledge of industry trends and each distributor including sales, products, sales penetration, and strategic initiatives, to expand and deepen relationships. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, supplier operational and technology services and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive experience in business development or business relationship management developing strategies, managing major initiatives, and delivering results within a complex matrix environment required. 6 years of people leadership experience in building, managing and/or developing high-performing teams is required. Experience in prospecting and closing institutional distribution relationships, leading the selection and management of sales, marketing, training, licensing, new business, service, money movement technology suppliers to operate the business. Demonstrated ability to lead business relationship management and product development. Prior experience leading a P&L and operating within best interest rule, state insurance regulatory licensing, approval, and regulatory requirements. Demonstrated experience as a cost-conscious innovator who focuses on operational efficiency and an investment-driven approach to drive cost-saving innovations, gaining a competitive edge in the marketplace. Experience collaborating with executive leadership and stakeholders, influencing decisions, and managing work to achieve strategic goals required. Senior executive-level business acumen in the areas of business operations, industry practices and emerging trends required. What sets you apart: Annuity product experience Product Management experience within Retirement Products Executive level experience in the areas of Property and casualty, life insurance or financial services industry CFP certification The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation Range: The salary range for this position is: $195,230 - $351,410. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/01/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Financial Institution Distribution - Retirement Products (Executive), you'll be responsible for the vision and execution of Life Company's external distribution strategy for retirement products, with a focus on annuities. Has end-to-end responsibility to develop, maintain, and enhance relationships with existing and future institutional distribution partners. Promotes revenue growth through frequent executive-level client interactions focused on solutions regarding USAA member strategy and new product development. Acts as the USAA representative to top-level executive leadership from large and complex Financial Services/Sub-Advisory organizations to build and provide comprehensive relationship management to clients. Engages with industry organizations to establish and maintain USAA's industry presence. Accountable for managing suppliers delivering operational, technology, service, and field sales support to deliver products and services within prescribed business requirements. Partners collaboratively with internal Enterprise partners (e.g., product management, marketing, finance, IT) to coordinate all sales and support services for client accounts. Ensures general management of competing priorities to include member, employee and financial outcomes while balancing continuous improvement and innovation. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is available for this position. What you'll do: Responsible for the vision and strategy for growing USAA Life Company's distribution with external financial intermediaries with the goal of delivering integrated sales and service-related experiences that engage members across all interaction channels. Drives the achievement of USAA's strategic objectives and execution to grow sales and market share on distributor's platforms to include product design to deepen product offerings, optimize member experiences, increase industry market share, and maximize member retention, satisfaction, and P&L. Proactively identifies emerging market trends and leverages insights into actionable business recommendations to Life Company general managers, to include prioritization. Develops and nurtures relationships with external institutional distributors' product gatekeepers, sales force, operations teams, and other key stakeholders. Oversees all required distributor and supplier due diligence, program deployment, and onboarding for new and existing firms. Accountable for the oversight of business requirements and controls over execution between USAA, external technology providers, third-party administrators, service, sales providers, and internal affiliates for existing and new products to include, new business acquisition, field sales and service support, distributor agent training, account servicing processes, commission payment processing, data integrity and delivery. Provides executive oversight of all aspects of program and project management, business case analysis, budgeting, resource requirements, and internal approvals to manage sales and operational controls of strategic accounts to ensure appropriate adherence to risk and compliance. Maintains knowledge of industry trends and each distributor including sales, products, sales penetration, and strategic initiatives, to expand and deepen relationships. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, supplier operational and technology services and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive experience in business development or business relationship management developing strategies, managing major initiatives, and delivering results within a complex matrix environment required. 6 years of people leadership experience in building, managing and/or developing high-performing teams is required. Experience in prospecting and closing institutional distribution relationships, leading the selection and management of sales, marketing, training, licensing, new business, service, money movement technology suppliers to operate the business. Demonstrated ability to lead business relationship management and product development. Prior experience leading a P&L and operating within best interest rule, state insurance regulatory licensing, approval, and regulatory requirements. Demonstrated experience as a cost-conscious innovator who focuses on operational efficiency and an investment-driven approach to drive cost-saving innovations, gaining a competitive edge in the marketplace. Experience collaborating with executive leadership and stakeholders, influencing decisions, and managing work to achieve strategic goals required. Senior executive-level business acumen in the areas of business operations, industry practices and emerging trends required. What sets you apart: Annuity product experience Product Management experience within Retirement Products Executive level experience in the areas of Property and casualty, life insurance or financial services industry CFP certification The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation Range: The salary range for this position is: $195,230 - $351,410. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Who We Are Gilchrist & Soames, a division of Guest Worldwide, is a global personal care manufacturer that combines its industry leading hotel amenity manufacturing capabilities with a passion for pure and innovative bath products. We have an unwavering commitment to excellence, environmental stewardship and clean, skin-friendly formulations. For more information, visit . About Guest Worldwide Guest Worldwide, a Sysco company, is a leading global manufacturer and distributor to the Travel and Leisure industry, providing hospitality products for more than 40 years to over 25,000 well-known hotel chains and independent properties in over 100 countries. Recently achieving 1 billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Manufacturing, distribution, and purchasing resources are strategically located in the United States, Canada, Europe, Asia, and the Middle East, ensuring superior product selection and availability, as well as quick and efficient response to meet virtually every need. Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 50-billion-dollar industry leading global food and beverage distribution company, employing hundreds of thousands of employees worldwide and home to the 13th largest sales organization in the world. This role is instrumental in driving standardized processes, embedding ISO and GMP-compliant systems, managing change, and building a high-performing quality culture across the organization. JOB SUMMARY This role is instrumental in driving standardized processes, embedding ISO and GMP-compliant systems, managing change, and building a high-performing quality culture across the organization. POSITION PURPOSE: The Director of Global Quality Assurance & Quality Control leads the quality function across vertically integrated operations and global network of contract manufacturers. This leader is responsible for shaping and executing a robust Quality Management System (QMS) that ensures product excellence, customer satisfaction, regulatory compliance, and business continuity across the entire supply chain-from development through delivery. Global Quality Strategy & Leadership Define and execute a unified global quality vision and roadmap aligned with company growth objectives and regulatory landscapes. Lead the design, development, and implementation of global quality assurance and control programs-including product specifications, testing protocols, and compliance frameworks for both in-house and third-party operations. Lead a team of managers, Engineers & microbiologist. Champion quality culture across the enterprise; drive adoption of best practices, ISO standards, and continuous improvement methodologies across all functions. Partner, collaborate with Teams in APAC and EMEA regions for contract manufacturer strategy and Quality Performance Quality Management Systems (QMS) Oversee the development and continuous improvement of an integrated QMS that meets ISO 22716 (Cosmetic GMP), FDA, EPA, and international regulatory standards. Govern documentation systems, CAPA processes, risk management programs, change controls, and audit readiness frameworks. Lead internal and external audit programs and ensure readiness for regulatory inspections globally. Supplier & Contract Manufacturing Oversight Establish and manage global supplier qualification and compliance programs, including quality agreements, audits, and ongoing monitoring. Partner with Procurement and R&D to ensure supplier performance, adherence to specifications, and proactive risk mitigation. Collaborate with contract manufacturers across multiple geographies to deploy quality standards, training, and inspection protocols. Customer Experience & Compliance Lead the global customer complaint and feedback program, leveraging insights for corrective actions and product enhancement. Ensure all products meet or exceed safety, quality, labeling, and regulatory requirements in domestic and international markets. Stay current on global regulatory trends; assess potential impact and ensure timely alignment with internal policies and systems. Change Management & People Development Drive the cultural and organizational transformation required to elevate quality mindset across the business. Lead, coach, and develop a high-performing global quality team, with clear succession planning and talent development. Serve as a trusted advisor to executive leadership on all matters related to product integrity, compliance, and risk. Performance & Continuous Improvement • Define and track global Quality KPIs and scorecards. Analyze trends, identify gaps, and initiate corrective/preventive actions. • Lead cross-functional quality improvement initiatives using Lean, Six Sigma, or other structured methodologies. • Leverage digital tools and automation to enhance visibility, efficiency, and predictive quality control. Degrees/Certificates Bachelor's degree in the area of relevant studies such as Engineering, Quality Management, Operations, R&D or Business. Experience Years and type of experience 15+ years of progressive leadership in Quality Assurance/Quality Control within consumer products, cosmetics, personal care, or pharmaceutical industries. Demonstrated success in managing global quality systems and supplier quality programs. Experience in regulated environments (e.g., FDA, EPA, ISO) and in leading organizational change. SKILLS Strong leadership skills, including the ability to mentor and develop individuals and teams. Able to engage and lead team discussions and meetings. Understands team dynamics and works well within a team structure. Collaborative management style and strategic team player. Delegates responsibilities effectively. Recognizes and acknowledges the value others bring to the organization. Excellent communication (written and verbal), interpersonal and professional interactive skills. Ability to effectively present information and respond to questions from customers, management and inter-department staff. Capable of working with others in a proactive and constructive manner. Well-developed strategic planning, business and financial management skills (i.e., pricing, forecasting, budget planning, etc.). Understanding Sysco's key business metrics and systems - preferred. Strong analytical and technology skills in productivity, performance, and other related data. Extensive knowledge and understanding of P&L and key components to drive and sustain positive financial results. Strong presentation and negotiation skills. Fact-based decision-making style and the type of senior executive who comes to the table with a pragmatic view of the marketplace and the opportunities within it, but who also recommends solutions at both a strategic and functional level. A mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities, as necessary. Able to manage large, complex projects. Uses time effectively. Familiarity with Forecasting and Demand Planning and Data Mining applications. Customer Service - Responds promptly to customer needs. Solicits customer feedback to improve service. Responds promptly to requests for service and assistance as needed. Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions. Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments. Proficient use of MS Office (Word, Excel, PowerPoint, Access and Outlook). PHYSICAL DEMANDS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse and other office/manufacturing equipment, telephone to talk and hear, and stoop, kneel, crouch, crawl and balance. The employee is frequently required to reach with hands and arms and may lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth vision and ability to adjust focus. While this position will primarily work in an office environment, travel is regularly required to visit other office locations, Distribution Centers, customer meetings, company events, staff meetings, training sessions, and/or industry or vendor trade shows. A valid passport is required for international travel. May be required to utilize personal vehicle for business travel that may result in long periods of sitting . click apply for full job details
09/01/2025
Full time
Who We Are Gilchrist & Soames, a division of Guest Worldwide, is a global personal care manufacturer that combines its industry leading hotel amenity manufacturing capabilities with a passion for pure and innovative bath products. We have an unwavering commitment to excellence, environmental stewardship and clean, skin-friendly formulations. For more information, visit . About Guest Worldwide Guest Worldwide, a Sysco company, is a leading global manufacturer and distributor to the Travel and Leisure industry, providing hospitality products for more than 40 years to over 25,000 well-known hotel chains and independent properties in over 100 countries. Recently achieving 1 billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Manufacturing, distribution, and purchasing resources are strategically located in the United States, Canada, Europe, Asia, and the Middle East, ensuring superior product selection and availability, as well as quick and efficient response to meet virtually every need. Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 50-billion-dollar industry leading global food and beverage distribution company, employing hundreds of thousands of employees worldwide and home to the 13th largest sales organization in the world. This role is instrumental in driving standardized processes, embedding ISO and GMP-compliant systems, managing change, and building a high-performing quality culture across the organization. JOB SUMMARY This role is instrumental in driving standardized processes, embedding ISO and GMP-compliant systems, managing change, and building a high-performing quality culture across the organization. POSITION PURPOSE: The Director of Global Quality Assurance & Quality Control leads the quality function across vertically integrated operations and global network of contract manufacturers. This leader is responsible for shaping and executing a robust Quality Management System (QMS) that ensures product excellence, customer satisfaction, regulatory compliance, and business continuity across the entire supply chain-from development through delivery. Global Quality Strategy & Leadership Define and execute a unified global quality vision and roadmap aligned with company growth objectives and regulatory landscapes. Lead the design, development, and implementation of global quality assurance and control programs-including product specifications, testing protocols, and compliance frameworks for both in-house and third-party operations. Lead a team of managers, Engineers & microbiologist. Champion quality culture across the enterprise; drive adoption of best practices, ISO standards, and continuous improvement methodologies across all functions. Partner, collaborate with Teams in APAC and EMEA regions for contract manufacturer strategy and Quality Performance Quality Management Systems (QMS) Oversee the development and continuous improvement of an integrated QMS that meets ISO 22716 (Cosmetic GMP), FDA, EPA, and international regulatory standards. Govern documentation systems, CAPA processes, risk management programs, change controls, and audit readiness frameworks. Lead internal and external audit programs and ensure readiness for regulatory inspections globally. Supplier & Contract Manufacturing Oversight Establish and manage global supplier qualification and compliance programs, including quality agreements, audits, and ongoing monitoring. Partner with Procurement and R&D to ensure supplier performance, adherence to specifications, and proactive risk mitigation. Collaborate with contract manufacturers across multiple geographies to deploy quality standards, training, and inspection protocols. Customer Experience & Compliance Lead the global customer complaint and feedback program, leveraging insights for corrective actions and product enhancement. Ensure all products meet or exceed safety, quality, labeling, and regulatory requirements in domestic and international markets. Stay current on global regulatory trends; assess potential impact and ensure timely alignment with internal policies and systems. Change Management & People Development Drive the cultural and organizational transformation required to elevate quality mindset across the business. Lead, coach, and develop a high-performing global quality team, with clear succession planning and talent development. Serve as a trusted advisor to executive leadership on all matters related to product integrity, compliance, and risk. Performance & Continuous Improvement • Define and track global Quality KPIs and scorecards. Analyze trends, identify gaps, and initiate corrective/preventive actions. • Lead cross-functional quality improvement initiatives using Lean, Six Sigma, or other structured methodologies. • Leverage digital tools and automation to enhance visibility, efficiency, and predictive quality control. Degrees/Certificates Bachelor's degree in the area of relevant studies such as Engineering, Quality Management, Operations, R&D or Business. Experience Years and type of experience 15+ years of progressive leadership in Quality Assurance/Quality Control within consumer products, cosmetics, personal care, or pharmaceutical industries. Demonstrated success in managing global quality systems and supplier quality programs. Experience in regulated environments (e.g., FDA, EPA, ISO) and in leading organizational change. SKILLS Strong leadership skills, including the ability to mentor and develop individuals and teams. Able to engage and lead team discussions and meetings. Understands team dynamics and works well within a team structure. Collaborative management style and strategic team player. Delegates responsibilities effectively. Recognizes and acknowledges the value others bring to the organization. Excellent communication (written and verbal), interpersonal and professional interactive skills. Ability to effectively present information and respond to questions from customers, management and inter-department staff. Capable of working with others in a proactive and constructive manner. Well-developed strategic planning, business and financial management skills (i.e., pricing, forecasting, budget planning, etc.). Understanding Sysco's key business metrics and systems - preferred. Strong analytical and technology skills in productivity, performance, and other related data. Extensive knowledge and understanding of P&L and key components to drive and sustain positive financial results. Strong presentation and negotiation skills. Fact-based decision-making style and the type of senior executive who comes to the table with a pragmatic view of the marketplace and the opportunities within it, but who also recommends solutions at both a strategic and functional level. A mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities, as necessary. Able to manage large, complex projects. Uses time effectively. Familiarity with Forecasting and Demand Planning and Data Mining applications. Customer Service - Responds promptly to customer needs. Solicits customer feedback to improve service. Responds promptly to requests for service and assistance as needed. Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions. Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments. Proficient use of MS Office (Word, Excel, PowerPoint, Access and Outlook). PHYSICAL DEMANDS & WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse and other office/manufacturing equipment, telephone to talk and hear, and stoop, kneel, crouch, crawl and balance. The employee is frequently required to reach with hands and arms and may lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth vision and ability to adjust focus. While this position will primarily work in an office environment, travel is regularly required to visit other office locations, Distribution Centers, customer meetings, company events, staff meetings, training sessions, and/or industry or vendor trade shows. A valid passport is required for international travel. May be required to utilize personal vehicle for business travel that may result in long periods of sitting . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Financial Institution Distribution Retirement Products (Executive), you'll be responsible for the vision and execution of Life Company's external distribution strategy for retirement products, with a focus on annuities. Has end-to-end responsibility to develop, maintain, and enhance relationships with existing and future institutional distribution partners. Promotes revenue growth through frequent executive-level client interactions focused on solutions regarding USAA member strategy and new product development. Acts as the USAA representative to top-level executive leadership from large and complex Financial Services/Sub-Advisory organizations to build and provide comprehensive relationship management to clients. Engages with industry organizations to establish and maintain USAAs industry presence. Accountable for managing suppliers delivering operational, technology, service, and field sales support to deliver products and services within prescribed business requirements. Partners collaboratively with internal Enterprise partners (e.g., product management, marketing, finance, IT) to coordinate all sales and support services for client accounts. Ensures general management of competing priorities to include member, employee and financial outcomes while balancing continuous improvement and innovation. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is available for this position. What you'll do: Responsible for the vision and strategy for growing USAA Life Companys distribution with external financial intermediaries with the goal of delivering integrated sales and service-related experiences that engage members across all interaction channels. Drives the achievement of USAAs strategic objectives and execution to grow sales and market share on distributors platforms to include product design to deepen product offerings, optimize member experiences, increase industry market share, and maximize member retention, satisfaction, and P&L. Proactively identifies emerging market trends and leverages insights into actionable business recommendations to Life Company general managers, to include prioritization. Develops and nurtures relationships with external institutional distributors' product gatekeepers, sales force, operations teams, and other key stakeholders. Oversees all required distributor and supplier due diligence, program deployment, and onboarding for new and existing firms. Accountable for the oversight of business requirements and controls over execution between USAA, external technology providers, third-party administrators, service, sales providers, and internal affiliates for existing and new products to include, new business acquisition, field sales and service support, distributor agent training, account servicing processes, commission payment processing, data integrity and delivery. Provides executive oversight of all aspects of program and project management, business case analysis, budgeting, resource requirements, and internal approvals to manage sales and operational controls of strategic accounts to ensure appropriate adherence to risk and compliance. Maintains knowledge of industry trends and each distributor including sales, products, sales penetration, and strategic initiatives, to expand and deepen relationships. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, supplier operational and technology services and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored. What you have: Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive experience in business development or business relationship management developing strategies, managing major initiatives, and delivering results within a complex matrix environment required. 6 years of people leadership experience in building, managing and/or developing high-performing teams is required. Experience in prospecting and closing institutional distribution relationships, leading the selection and management of sales, marketing, training, licensing, new business, service, money movement technology suppliers to operate the business. Demonstrated ability to lead business relationship management and product development. Prior experience leading a P&L and operating within best interest rule, state insurance regulatory licensing, approval, and regulatory requirements. Demonstrated experience as a cost-conscious innovator who focuses on operational efficiency and an investment-driven approach to drive cost-saving innovations, gaining a competitive edge in the marketplace. Experience collaborating with executive leadership and stakeholders, influencing decisions, and managing work to achieve strategic goals required. Senior executive-level business acumen in the areas of business operations, industry practices and emerging trends required. What sets you apart: Annuity product experience Product Management experience within Retirement Products Executive level experience in the areas of Property and casualty, life insurance or financial services industry CFP certification The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation Range: The salary range for this position is: $195,230 - $351,410. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Accounting & Finance
08/28/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Financial Institution Distribution Retirement Products (Executive), you'll be responsible for the vision and execution of Life Company's external distribution strategy for retirement products, with a focus on annuities. Has end-to-end responsibility to develop, maintain, and enhance relationships with existing and future institutional distribution partners. Promotes revenue growth through frequent executive-level client interactions focused on solutions regarding USAA member strategy and new product development. Acts as the USAA representative to top-level executive leadership from large and complex Financial Services/Sub-Advisory organizations to build and provide comprehensive relationship management to clients. Engages with industry organizations to establish and maintain USAAs industry presence. Accountable for managing suppliers delivering operational, technology, service, and field sales support to deliver products and services within prescribed business requirements. Partners collaboratively with internal Enterprise partners (e.g., product management, marketing, finance, IT) to coordinate all sales and support services for client accounts. Ensures general management of competing priorities to include member, employee and financial outcomes while balancing continuous improvement and innovation. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is available for this position. What you'll do: Responsible for the vision and strategy for growing USAA Life Companys distribution with external financial intermediaries with the goal of delivering integrated sales and service-related experiences that engage members across all interaction channels. Drives the achievement of USAAs strategic objectives and execution to grow sales and market share on distributors platforms to include product design to deepen product offerings, optimize member experiences, increase industry market share, and maximize member retention, satisfaction, and P&L. Proactively identifies emerging market trends and leverages insights into actionable business recommendations to Life Company general managers, to include prioritization. Develops and nurtures relationships with external institutional distributors' product gatekeepers, sales force, operations teams, and other key stakeholders. Oversees all required distributor and supplier due diligence, program deployment, and onboarding for new and existing firms. Accountable for the oversight of business requirements and controls over execution between USAA, external technology providers, third-party administrators, service, sales providers, and internal affiliates for existing and new products to include, new business acquisition, field sales and service support, distributor agent training, account servicing processes, commission payment processing, data integrity and delivery. Provides executive oversight of all aspects of program and project management, business case analysis, budgeting, resource requirements, and internal approvals to manage sales and operational controls of strategic accounts to ensure appropriate adherence to risk and compliance. Maintains knowledge of industry trends and each distributor including sales, products, sales penetration, and strategic initiatives, to expand and deepen relationships. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, supplier operational and technology services and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored. What you have: Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive experience in business development or business relationship management developing strategies, managing major initiatives, and delivering results within a complex matrix environment required. 6 years of people leadership experience in building, managing and/or developing high-performing teams is required. Experience in prospecting and closing institutional distribution relationships, leading the selection and management of sales, marketing, training, licensing, new business, service, money movement technology suppliers to operate the business. Demonstrated ability to lead business relationship management and product development. Prior experience leading a P&L and operating within best interest rule, state insurance regulatory licensing, approval, and regulatory requirements. Demonstrated experience as a cost-conscious innovator who focuses on operational efficiency and an investment-driven approach to drive cost-saving innovations, gaining a competitive edge in the marketplace. Experience collaborating with executive leadership and stakeholders, influencing decisions, and managing work to achieve strategic goals required. Senior executive-level business acumen in the areas of business operations, industry practices and emerging trends required. What sets you apart: Annuity product experience Product Management experience within Retirement Products Executive level experience in the areas of Property and casualty, life insurance or financial services industry CFP certification The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation Range: The salary range for this position is: $195,230 - $351,410. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Required Preferred Job Industries Accounting & Finance
Myovant Sciences, Ltd. (NYSE: MYOV) aspires to be the leading healthcare company focused on redefining care for women's health and prostate cancer. Myovant Sciences' lead product candidate is relugolix, an oral, once-a day small molecule that acts as a GnRH receptor antagonist. The company has three clinical programs for relugolix consisting of five international Phase 3 clinical trials, two in women with heavy menstrual bleeding associated with uterine fibroids (LIBERTY 1 & 2), two in women with endometriosis-associated pain (SPIRIT 1 & 2), and one in men with advanced prostate cancer (HERO). Positive results have been announced for four of the five trials, with the final trial results to be released in mid-2020. Two New Drug Applications have been submitted to the FDA, including one for relugolix for men with advanced prostate cancer in April 2020, which was approved in December 2020 and one for relugolix combination tablet for women with heavy menstrual bleeding and uterine fibroids in May 2020. In January 2021 Myovant has launched ORGOVYX™ (relugolix), the first and only oral gonadotropin-Releasing Hormone (GnRH) receptor antagonist for Advanced Prostate Cancer, while continuing to prepare for potential commercial launches in the U.S. for relugolix combination tablet for women with heavy menstrual bleeding associated with uterine fibroids and for women with pain associated with endometriosis, in anticipation of FDA approval to market in these indications. Recently, Myovant also announced a collaboration with Pfizer to develop and Commercialize relugolix in Oncology and Women's Health, which substantially enhancing the financial position of Myovant and enabling the organization to expand our pipeline of potential new medicines. Myovant is on a mission to develop and deliver empowering medicines for women's health and prostate cancer through purpose-driven science and transformative advocacy. We are looking for passionate and hard-working individuals who share our excitement for this mission. We are currently seeking qualified, highly motivated, experiences individual for the position of Director/ Senior Director, Human Resources Business Partner. This position will report to the Senior Vice President, Human Resources and be a member of the Human Resources leadership team. The location of the position is in Brisbane, CA. Summary Description The Director/ Senior Director, Human Resources Business Partner is an integral member of the HR team, and will be a trusted partner helping to drive critical results. This role will be instrumental in shaping our culture, supporting our business strategies, and developing our talent pipeline. Be the ambassador of the HR organization to represent the services and resources available to the business and help lead the collective reputation of the HR organization. The Director/ Senior Director, HRBP will also be a trusted advisor to executives, managers and employees on organizational and people related issues, including but not limited to workforce planning, organizational design and effectiveness, employee engagement, employee relations, and performance management, to promote and maintain Myovant's collaborative and mission driven culture. Key to this will also be the ability to quickly develop trusted relationships with people at all levels within the organization as well as within the HR team. Essential Duties and Responsibilities Build and cultivate strong partnerships with senior leaders to offer thought leadership on organizational and people-related strategy and execution to ensure a high-performing and engaged workforce. Advise, guide and coach leaders at all levels within Myovant to navigate the complexities of managing teams, performance management, managing career development, developing a high-performance culture, managing employee relations issues and providing conflict resolution strategies, etc. Provide candid feedback about talent moves, gaps, promotions, and growth opportunities. Acts as the lead translator of business needs to the rest of the HR team to help shape company-wide HR systems and solutions. Collaborate with other HR functions (Talent Acquisition, People Operations & Analytics, etc.) in the design and implementation of HR programs to attract, retain and promote a diverse and inclusive workforce. Development and delivery of an effective communication strategy to improve the intent and execution of business results. Regularly maintain awareness and understanding of current regulations, industry trends, current practices, new developments and applicable state and federal employment laws. Strong analytical skills with an emphasis on key insights, trends, issue identification and recommendations. Partners with leaders and their leadership teams to establish and execute a consistent people strategy and plan, supported by a scalable and effective HR infrastructure. Advises business leaders on HR policy and program matters, making or recommending appropriate decisions, which may be significantly complex. Leads the planning, development, implementation, administration, and budgeting for HR within assigned client groups. Partner with HR team members on key HR initiatives including compensation, recruitment, training and development. Provides advice and feedback regarding the design and rollout. Conduct and/or facilitate new hire onboarding meetings, exit interviews, annual talent/performance review related meetings. Manages complex employment relations issues in partnership with Legal Identifies opportunities to expand and strengthen the HRBP's role in supporting client's organization. Strong problem-solving aptitude, creative, flexible and consultative; strong sense of business needs and making decisions based on data and emerging priorities; high integrity and accountability. Ability to listen and use critical thinking to assess the needs and communicate accurate information concerning process, plans and procedures in a collaborative, team-based manner. Detail-oriented, proven ability to track, prioritize and drive to success multiple concurrent projects by analyzing data and driving sound decision-making. Thrives in and enjoys a collaborative team setting and is driven by a desire to be innovative in a high energy, small company environment. Core Competencies, Knowledge, and Skill Requirements Leads with a global mindset and enterprise perspective, takes into consideration how decisions impact other parts of the organization/function, strives towards integrated solutions to maximize impact on business. Thrives at dealing with high level of ambiguity and complexity, highly adaptable to different situations and agile in response, guides/supports the team/function in time of change. Excellent verbal, written, and interpersonal communication skills are required. Must possess strong ability to influence at all levels. Connects across the company to build strong relationships with functional partners. Keen insight and understanding of business objectives with the ability to translate those objectives into HR priorities. Requires a thorough knowledge and understanding of Human Resources legislation/employment law, principles, policies, and procedures. Must be able to develop solutions to a wide range of highly complex problems, which require an in-depth degree of urgency, engagement, and innovation. Ability to exercise judgment and independently determine and take appropriate action within defined HR policies and procedures. Is a champion, coach and mentor for the development of others. Consistently demonstrates a positive, 'can do' and service-oriented attitude. Strong oral and written communicator; detail oriented with a commitment to accuracy. Must be comfortable with challenging the status quo in a growing team, influencing senior leaders, and be very comfortable with toggling back and forth between excellent tactical execution and making sure there is a sound and longer-term strategy behind all our work and the solutions. REQUIREMENTS Education BA or BS degree, preferably with an emphasis in HR or Business. A Master's degree can be substituted for 2 years of relevant experience. Experience 12+ years of relevant experience in the HR field with a minimum of 10 years as an HRBP. Must have experience working with and influencing senior management, technical leaders, and technical staff in the biotech/pharmaceutical sectors. Must know and understand the drug development business and/or commercial business. Preferred experience with training and leadership development in creating strategy, implementing, and tracking of leadership programs (i.e. succession planning, leadership development, training programs. Extensive experience influencing business leaders individually and collectively. Must be comfortable to propose solutions others are reluctant to address, act in the face of resistance and advocate for the best interests of the organization. A strategic mindset but can also focus on tactical and operational issues. Must be comfortable rolling up your sleeves to get things done and the next moment being part of deeply complex strategic discussions. Demonstrable skills in business insight, collaborating, analysis, project management, communication, presentation, negotiation, conflict management and problem solving. Must be very detail oriented and have excellent analytical and problem-solving skills...... click apply for full job details
01/21/2021
Full time
Myovant Sciences, Ltd. (NYSE: MYOV) aspires to be the leading healthcare company focused on redefining care for women's health and prostate cancer. Myovant Sciences' lead product candidate is relugolix, an oral, once-a day small molecule that acts as a GnRH receptor antagonist. The company has three clinical programs for relugolix consisting of five international Phase 3 clinical trials, two in women with heavy menstrual bleeding associated with uterine fibroids (LIBERTY 1 & 2), two in women with endometriosis-associated pain (SPIRIT 1 & 2), and one in men with advanced prostate cancer (HERO). Positive results have been announced for four of the five trials, with the final trial results to be released in mid-2020. Two New Drug Applications have been submitted to the FDA, including one for relugolix for men with advanced prostate cancer in April 2020, which was approved in December 2020 and one for relugolix combination tablet for women with heavy menstrual bleeding and uterine fibroids in May 2020. In January 2021 Myovant has launched ORGOVYX™ (relugolix), the first and only oral gonadotropin-Releasing Hormone (GnRH) receptor antagonist for Advanced Prostate Cancer, while continuing to prepare for potential commercial launches in the U.S. for relugolix combination tablet for women with heavy menstrual bleeding associated with uterine fibroids and for women with pain associated with endometriosis, in anticipation of FDA approval to market in these indications. Recently, Myovant also announced a collaboration with Pfizer to develop and Commercialize relugolix in Oncology and Women's Health, which substantially enhancing the financial position of Myovant and enabling the organization to expand our pipeline of potential new medicines. Myovant is on a mission to develop and deliver empowering medicines for women's health and prostate cancer through purpose-driven science and transformative advocacy. We are looking for passionate and hard-working individuals who share our excitement for this mission. We are currently seeking qualified, highly motivated, experiences individual for the position of Director/ Senior Director, Human Resources Business Partner. This position will report to the Senior Vice President, Human Resources and be a member of the Human Resources leadership team. The location of the position is in Brisbane, CA. Summary Description The Director/ Senior Director, Human Resources Business Partner is an integral member of the HR team, and will be a trusted partner helping to drive critical results. This role will be instrumental in shaping our culture, supporting our business strategies, and developing our talent pipeline. Be the ambassador of the HR organization to represent the services and resources available to the business and help lead the collective reputation of the HR organization. The Director/ Senior Director, HRBP will also be a trusted advisor to executives, managers and employees on organizational and people related issues, including but not limited to workforce planning, organizational design and effectiveness, employee engagement, employee relations, and performance management, to promote and maintain Myovant's collaborative and mission driven culture. Key to this will also be the ability to quickly develop trusted relationships with people at all levels within the organization as well as within the HR team. Essential Duties and Responsibilities Build and cultivate strong partnerships with senior leaders to offer thought leadership on organizational and people-related strategy and execution to ensure a high-performing and engaged workforce. Advise, guide and coach leaders at all levels within Myovant to navigate the complexities of managing teams, performance management, managing career development, developing a high-performance culture, managing employee relations issues and providing conflict resolution strategies, etc. Provide candid feedback about talent moves, gaps, promotions, and growth opportunities. Acts as the lead translator of business needs to the rest of the HR team to help shape company-wide HR systems and solutions. Collaborate with other HR functions (Talent Acquisition, People Operations & Analytics, etc.) in the design and implementation of HR programs to attract, retain and promote a diverse and inclusive workforce. Development and delivery of an effective communication strategy to improve the intent and execution of business results. Regularly maintain awareness and understanding of current regulations, industry trends, current practices, new developments and applicable state and federal employment laws. Strong analytical skills with an emphasis on key insights, trends, issue identification and recommendations. Partners with leaders and their leadership teams to establish and execute a consistent people strategy and plan, supported by a scalable and effective HR infrastructure. Advises business leaders on HR policy and program matters, making or recommending appropriate decisions, which may be significantly complex. Leads the planning, development, implementation, administration, and budgeting for HR within assigned client groups. Partner with HR team members on key HR initiatives including compensation, recruitment, training and development. Provides advice and feedback regarding the design and rollout. Conduct and/or facilitate new hire onboarding meetings, exit interviews, annual talent/performance review related meetings. Manages complex employment relations issues in partnership with Legal Identifies opportunities to expand and strengthen the HRBP's role in supporting client's organization. Strong problem-solving aptitude, creative, flexible and consultative; strong sense of business needs and making decisions based on data and emerging priorities; high integrity and accountability. Ability to listen and use critical thinking to assess the needs and communicate accurate information concerning process, plans and procedures in a collaborative, team-based manner. Detail-oriented, proven ability to track, prioritize and drive to success multiple concurrent projects by analyzing data and driving sound decision-making. Thrives in and enjoys a collaborative team setting and is driven by a desire to be innovative in a high energy, small company environment. Core Competencies, Knowledge, and Skill Requirements Leads with a global mindset and enterprise perspective, takes into consideration how decisions impact other parts of the organization/function, strives towards integrated solutions to maximize impact on business. Thrives at dealing with high level of ambiguity and complexity, highly adaptable to different situations and agile in response, guides/supports the team/function in time of change. Excellent verbal, written, and interpersonal communication skills are required. Must possess strong ability to influence at all levels. Connects across the company to build strong relationships with functional partners. Keen insight and understanding of business objectives with the ability to translate those objectives into HR priorities. Requires a thorough knowledge and understanding of Human Resources legislation/employment law, principles, policies, and procedures. Must be able to develop solutions to a wide range of highly complex problems, which require an in-depth degree of urgency, engagement, and innovation. Ability to exercise judgment and independently determine and take appropriate action within defined HR policies and procedures. Is a champion, coach and mentor for the development of others. Consistently demonstrates a positive, 'can do' and service-oriented attitude. Strong oral and written communicator; detail oriented with a commitment to accuracy. Must be comfortable with challenging the status quo in a growing team, influencing senior leaders, and be very comfortable with toggling back and forth between excellent tactical execution and making sure there is a sound and longer-term strategy behind all our work and the solutions. REQUIREMENTS Education BA or BS degree, preferably with an emphasis in HR or Business. A Master's degree can be substituted for 2 years of relevant experience. Experience 12+ years of relevant experience in the HR field with a minimum of 10 years as an HRBP. Must have experience working with and influencing senior management, technical leaders, and technical staff in the biotech/pharmaceutical sectors. Must know and understand the drug development business and/or commercial business. Preferred experience with training and leadership development in creating strategy, implementing, and tracking of leadership programs (i.e. succession planning, leadership development, training programs. Extensive experience influencing business leaders individually and collectively. Must be comfortable to propose solutions others are reluctant to address, act in the face of resistance and advocate for the best interests of the organization. A strategic mindset but can also focus on tactical and operational issues. Must be comfortable rolling up your sleeves to get things done and the next moment being part of deeply complex strategic discussions. Demonstrable skills in business insight, collaborating, analysis, project management, communication, presentation, negotiation, conflict management and problem solving. Must be very detail oriented and have excellent analytical and problem-solving skills...... click apply for full job details
Position is remote, however travel up to 80% may be required to client sites once Covid-related travel restrictions are lifted. More and more of our customers are requiring assistance in designing systems to meet their long-term goals. Enterprise architects ensure that business and technology are in alignment by linking the business mission, strategy, and processes of an organization to its technology strategy, and by documenting this using multiple architectural models or views. This results in showing how the current and future needs of an organization will be met in an efficient, sustainable, and adaptable manner. We are looking for an individual to provide Enterprise Architecture leadership within the Systems and Process Modernization Practice. The Senior Manager - Enterprise Architecture will advise clients, and manage client and internal projects; work directly with CHC's Executive Team to develop their service line or focus area from a business development, staffing, and methodology perspective; have responsibility for FT Service delivery; and will participate as needed in CHC Company planning and management meetings. Role and responsibilities include: General Development of practice, manage client related projects and deliver consulting level deliverables Work directly with Sr. Managers and Managers in the delivery of their services. Responsible for FT Service delivery Client Management to include: Develop/manage relationship with senior management Product monthly status reports Participate in the sales process (SOW, resource requests, project budget and other documents as needed) Internal Meetings - participate in management meetings and company calls and meetings Participate as needed, in service line or focus area bus development and methodology Focus on a broad set of service or focus areas Ability to comfortably move between multiple and varying client engagements from long term implementation projects to short and concise assessment or strategy projects Staff Management Logistics/Set-up for (new) resources Staff meetings Identification of additional staffing needs Participation in final interview/approval process Staffing forecast Day to day staff management - Development of OKRs, performance reviews, mentoring, development Internal Management Assist in the development and maintenance of designated service line Business development plan in coordination with Change Healthcare Consulting Executive team and VP of Business Development Related methodology/tool development and maintenance Meetings - participate in management meetings and Change Healthcare Consulting company calls and meetings. IT Experience and Knowledge: Experience with Project Management concepts and have managed large scale projects Experience with multiple platforms, operating systems, RDBMS, and integrated development environments. Experience with relational data modeling, database design, and portal applications. Experience with object-oriented programming and data warehousing tools/practices. Working knowledge of TOGAF and UML. Experience developing standards and guidelines for cloud development and integrations. Experience with cloud native architecture and development. Proven expertise with modern architecture techniques. Experience with Core Administrative Systems (Facets, QNXT, AMISYS, Health Rules, etc.) Experience with ANSI transactions and standard formats a must; Experience with HL7 and FHIR preferred. General Skills: Executive Presence - is comfortable speaking with senior executives and leading projects Management and staff development experience Self-Starter Excellent communication, presentation, and writing skills are required. Oral and written communication skills. Ability to work independently and as part of a team. Ability to handle multiple priorities. Ability to think creatively and to drive innovation. Ability to take initiative in finding solutions to difficult and/or sensitive problems. Ability to define practical solutions that align with corporate strategy, while requiring the least amount of funding and people to implement. Ability to collaborate while dealing with complex situations. Strategic and critical thinking skills. Strong analytical skills. Strong business acumen and political savvy. Strong negotiation skills. Ability to work effectively with a wide variety of people in individual and group settings. Strong organizing skills with the ability to prioritize and respond to shifting deadlines. Strong time management skills. Ability to manage diverse and deadline-oriented workflow. Requirements and Education: A minimum of 9 - 11 years of experience in Enterprise Architecture preferably with at least 5 years of experience within a Health plan Master's degree in Information Technology, Computer Science, or related field; or a bachelor's degree and equivalent amount of experience including 7 to 9 years of experience in e-business architecture design and support and experience with best practice software development, integration, and configuration management methodologies and project management office reporting. - provided by Dice
10/01/2020
Full time
Position is remote, however travel up to 80% may be required to client sites once Covid-related travel restrictions are lifted. More and more of our customers are requiring assistance in designing systems to meet their long-term goals. Enterprise architects ensure that business and technology are in alignment by linking the business mission, strategy, and processes of an organization to its technology strategy, and by documenting this using multiple architectural models or views. This results in showing how the current and future needs of an organization will be met in an efficient, sustainable, and adaptable manner. We are looking for an individual to provide Enterprise Architecture leadership within the Systems and Process Modernization Practice. The Senior Manager - Enterprise Architecture will advise clients, and manage client and internal projects; work directly with CHC's Executive Team to develop their service line or focus area from a business development, staffing, and methodology perspective; have responsibility for FT Service delivery; and will participate as needed in CHC Company planning and management meetings. Role and responsibilities include: General Development of practice, manage client related projects and deliver consulting level deliverables Work directly with Sr. Managers and Managers in the delivery of their services. Responsible for FT Service delivery Client Management to include: Develop/manage relationship with senior management Product monthly status reports Participate in the sales process (SOW, resource requests, project budget and other documents as needed) Internal Meetings - participate in management meetings and company calls and meetings Participate as needed, in service line or focus area bus development and methodology Focus on a broad set of service or focus areas Ability to comfortably move between multiple and varying client engagements from long term implementation projects to short and concise assessment or strategy projects Staff Management Logistics/Set-up for (new) resources Staff meetings Identification of additional staffing needs Participation in final interview/approval process Staffing forecast Day to day staff management - Development of OKRs, performance reviews, mentoring, development Internal Management Assist in the development and maintenance of designated service line Business development plan in coordination with Change Healthcare Consulting Executive team and VP of Business Development Related methodology/tool development and maintenance Meetings - participate in management meetings and Change Healthcare Consulting company calls and meetings. IT Experience and Knowledge: Experience with Project Management concepts and have managed large scale projects Experience with multiple platforms, operating systems, RDBMS, and integrated development environments. Experience with relational data modeling, database design, and portal applications. Experience with object-oriented programming and data warehousing tools/practices. Working knowledge of TOGAF and UML. Experience developing standards and guidelines for cloud development and integrations. Experience with cloud native architecture and development. Proven expertise with modern architecture techniques. Experience with Core Administrative Systems (Facets, QNXT, AMISYS, Health Rules, etc.) Experience with ANSI transactions and standard formats a must; Experience with HL7 and FHIR preferred. General Skills: Executive Presence - is comfortable speaking with senior executives and leading projects Management and staff development experience Self-Starter Excellent communication, presentation, and writing skills are required. Oral and written communication skills. Ability to work independently and as part of a team. Ability to handle multiple priorities. Ability to think creatively and to drive innovation. Ability to take initiative in finding solutions to difficult and/or sensitive problems. Ability to define practical solutions that align with corporate strategy, while requiring the least amount of funding and people to implement. Ability to collaborate while dealing with complex situations. Strategic and critical thinking skills. Strong analytical skills. Strong business acumen and political savvy. Strong negotiation skills. Ability to work effectively with a wide variety of people in individual and group settings. Strong organizing skills with the ability to prioritize and respond to shifting deadlines. Strong time management skills. Ability to manage diverse and deadline-oriented workflow. Requirements and Education: A minimum of 9 - 11 years of experience in Enterprise Architecture preferably with at least 5 years of experience within a Health plan Master's degree in Information Technology, Computer Science, or related field; or a bachelor's degree and equivalent amount of experience including 7 to 9 years of experience in e-business architecture design and support and experience with best practice software development, integration, and configuration management methodologies and project management office reporting. - provided by Dice
