Support Case Coordinator
To perform this job successfully, an individual must satisfactorily perform each of the essential functions. The requirements below represent the required knowledge, skills, and/or abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position Summary:
The Support Case Coordinator provides essential administrative support to both Associate and Senior Case Coordinators, ensuring the efficient handling of case-related tasks. Responsibilities include initiating new cases, completing case entry in the Case Management System, and conducting conflict checks. This role also supports daily operations by entering Expert time into Expert Case, logging expenses in Expense Point, transcribing Vehicle and Site Inspection notes, preparing report shells, and managing deposition errata. The Support Case Coordinator plays a critical behind-the-scenes role in maintaining workflow efficiency, accuracy, and timely case progression within the department.
Growth Pathway Indicators:
Support Case Coordinators who demonstrate:
May be considered for advancement to Associate Case Coordinator, with expanded responsibility for scheduling, client communication, and Expert caseload support.
Support Case Coordinator
Work Environment: Training In the Office
Supervisory Responsibilities: None
Travel Required: None
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit and use hands and fingers. The employee is frequently required to talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. The workspace for this position will be a cubicle solely occupied by the individual, in a purpose-built location. The noise level in the work environment is usually moderate.
Work Authorization/Security Clearance Requirements: Must be authorized to work in the United States.
Affirmative Action/EEO Statement: We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by
federal, state, or local law.
Other Duties as Assigned: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time with or without notice.
Compensation:$26 hourly Negotiable
Responsibilities:Key Responsibilities & Performance Indicators:
Support Case Coordinator
Behavioral Competencies:
Required Work Experience:
Ideal Education and Work Experience:
Biodynamic Research Corporation (BRC) specializes in accident reconstruction and biomechanical analysis. Over the years, our experts many of whom are physicians with engineering degrees have examined events ranging from slip and falls to low-speed passenger vehicle collisions to high-profile aircraft crashes.
Compensation details: 26-26 Hourly Wage
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