Job Description
Job Summary Job Description Job Summary: Supervise the daily credit and collections efforts to achieve and meet A/R reduction goals and minimize bad debt. Identify and manage credit risks within pre-determined levels of authority and ensure the integrity of the receivables while adhering and enforcing departmental policies and procedures. Identify and escalate problem accounts as needed. Major Responsibilities: Responsible for managing a portfolio generally valued at $100M-$300M depending on customer type. Guide and direct the collection efforts of 3K-9K active accounts. Work directly with sales force on collection and reconciliation efforts on all A/R accounts, including but not limited to, developing alternative payment arrangements for distressed customers prior to escalation. Identify and manage credit risk for portfolio; supervise efforts of team for a variety of reports related to the A/R for assigned territory. This includes aging reports, weekly GMAR reports, unapplied cash report, short pay reports, and unapplied credit reports. Provide regular updates to management on high profile, delinquent accounts. Ensure timely communication of direct reports and follow up on overall progress by offering coaching and additional training in areas for which objectives are not being met. Stress the use of various reporting functions within Webfocus and schedule periodic meetings for review of progress. Based on feedback, oversee and prioritize daily workloads to meet deadlines. Review and approve blocked orders due to credit violations. Make the decision on whether to release the order or to request additional information and/or security. Prepare and conduct quarterly employee performance reviews. Provide constructive feedback based on performance in order to achieve stated goals and objectives. Conduct annual performance reviews. Maintain credit exposure on accounts and request additional credit information as needed. Evaluate credit information received to assign appropriate credit limits within established parameters. This evaluation may include the retrieval and review of financial statements, D&B Reports and bank and trade references. Supervise reconciliation efforts to ensure accuracy. Analyze and approve write-off requests for direct reports within department parameters. Communicate with and forward all accounts deemed uncollectible to the internal escalation team. Supervise and assist with inbound and outbound credit and collection calls. Manage teams queue and phone results to identify areas for improvement on call volume and effectiveness. Management Responsibilities: Responsible for the day-to-day activities and outcomes of a group of employees. Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies. Minimum Job Requirements: Education High school diploma or equivalent. Work Experience At least 3 years of experience analyzing financial information and perform credit reviews for new and existing customers to determine credit worthiness. Experience managing large portfolios. Knowledge / Skills / Abilities: Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns). Working knowledge of D&B reports, Letters of Credit, Financial Statements. Requires a general understanding of security instruments and how to apply them, such as, UCC1's, Personal Guarantees, Corporate Guarantees, and others. Preferred Job Requirements: Education Bachelor's degree in Business or related field. Certification / Licensure NACM Certification. Work Experience At least 5 year of experience in commercial credit and collections. At least 3 years of experience managing credit and collections personnel in a business to business environment Knowledge / Skills / Abilities SAP experience. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $77,480.00 - $112,320.00 AnnualThe actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.