Supplier Issue Resolution Coordinator TX

Join a Fortune 10 Healthcare leader as a Help Desk Technician - IT Support Specialist, where you will be the key connection between vendors and internal compliance teams. We are looking for candidates with at least one year experience managing email queues or case management systems. Apply now if you have the experience that we are looking for! Help Desk Technician - IT Support Specialist Location: Fort Worth, TX Hybrid Compensation & Schedule • $20.00/hour • 8:30 AM - 5:00 PM, Monday to Friday • Start Date: ASAP ROLE IMPACT As a Supplier Issue Resolution Coordinator, you'll act as a critical liaison between vendors and internal compliance teams, ensuring timely issue resolution and regulatory adherence. You will drive operational accuracy through effective case handling, detailed documentation, and stakeholder coordination, contributing to seamless supplier support within a Fortune 10 healthcare environment. KEY RESPONSIBILITIES • Respond to supplier inquiries and service requests via platforms such as Salesforce and ServiceNow • Investigate and resolve compliance data errors, documentation discrepancies, and reporting issues • Coordinate with internal departments to resolve escalations and ensure consistent communication • Maintain up-to-date records of interactions and resolutions for audit readiness • Engage suppliers to obtain missing information and ensure timely case closure • Analyze recurring issues and provide insights to improve support workflows MINIMUM QUALIFICATIONS • At least 1 year of experience managing email queues or case management systems • Prior exposure to fast-paced service environments or operations centers • Strong written communication and organizational skills • Ability to work independently while managing multiple tasks effectively • Service desk analyst- work with ticketing systems • Desktop Support - will focus on end-user workstation issues CORE TOOLS & SYSTEMS • Salesforce • ServiceNow • Outlook • Excel • SharePoint • DSCSA compliance applications • Online ticketing and case tracking tools PREFERRED SKILLS • Strong analytical and follow-up skills • Experience working with regulatory or compliance documentation • Tech-savvy and comfortable with new platforms By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: