Job Description
Job Summary We are seeking an experienced Senior Property Manager to oversee the daily operations of our residential and commercial properties. Candidates must have experience with luxury buildings. The ideal candidate will possess a strong background in property management, with a focus on customer service and compliance with legal regulations. This role requires exceptional leadership skills, the ability to manage multiple properties, and a commitment to providing high-quality service to tenants and property owners alike. Responsibilities Manage all aspects of property operations, including leasing, maintenance, and tenant relations Ensure compliance with Fair Housing regulations and landlord-tenant laws Oversee the leasing process, including marketing properties, conducting showings, and negotiating contracts Maintain positive relationships with tenants through effective conflict management and customer service Coordinate property maintenance activities and ensure timely responses to tenant requests Conduct regular inspections of properties to ensure they meet safety standards and are well-maintained Prepare reports on property performance, occupancy rates, and financial metrics Train and supervise property management staff to ensure high standards of service are met Implement strategies for upselling services and improving tenant satisfaction Experience Proven experience in property management with a focus on residential or commercial properties Familiarity with LIHTC (Low-Income Housing Tax Credit) programs is preferred Strong knowledge of landlord-tenant law, Section 8 programs, and Fair Housing regulations Experience with customer relationship management (CRM) systems and data entry tasks Excellent negotiation skills with a track record of successful contract management Background in legal administrative tasks related to property management is advantageous Proficient in facilities management practices and CMMS (Computerized Maintenance Management Systems) Strong office experience including filing, phone etiquette, and administrative support functions Exceptional conflict management skills with a commitment to providing excellent customer service Join our team as a Senior Property Manager where you will play a critical role in enhancing the living experience for our tenants while ensuring the successful operation of our properties. Job Type: Full-time Pay: $100,000.00 - $125,000.00 per year Work Location: In person